Hartford Fertility & Reproductive Endocrinology (closed)

Rated 10
Strongly recommend: 100%10
100% strongly recommend
1 review
Operations
10
10
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
10
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
10
10
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
10
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
4
4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication is not offered
Providing backup medication is not offered

This clinic had 1 office

West Hartford (closed)
2437 Albany Avenue
West Hartford, CT 06117
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014, Successful
NPS
10
NPS
10
Age 22
7 IUI
PCOS
European
Income $50K - $99K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Olivar has always answered my questions, phone calls, concerns with compassion and empathy....I'm very introverted and nervous and sometimes when I am with the Dr, I forget or dont think of questions that come to me later, just call him back the next day and the office staff or even him will answer all your questions....I started my first 3 iui's using letrozole, I ovulated on all 3 and got pregnant with my third one, unfortunately I lost that pregnancy at 3 weeks. After that Dr. Olivar explained he would like to do letrozole treatments again since they had worked before.
This [Hartford Fertility] is a very small practice. There are only 3 staff including Dr. Olivar, and I find that to make this whole process much easier. Both the office administrator and lab technician(?) are kind, compassionate, and helpful....you know when you go in to the office who you will see that day. And I am always able to see and talk to my Dr. That strength may also be considered a weakness if you were to need a certain prescription sent in, you may have to call in twice to remind them as all the needs of the patients are on such few shoulders.
How was your experience with August Olivar at Hartford Fertility & Reproductive Endocrinology (closed)?
I started seeing Dr. Olivar when I was 22, I had to stop for a few years due to financial reasons and came back when I was 25, and we started right where we left off. He has always treated my husband and I with empathy and compassion. He has done the 7 IUI's I have had and has answered every phone call I send him.
What's one piece of advice would you give a prospective patient of August Olivar at Hartford Fertility & Reproductive Endocrinology (closed)?
I'm very introverted and nervous and sometimes when I am with the Dr, I forget or dont think of questions that come to me later, just call him back the next day and the office staff or even him will answer all your questions.
During treatment, were you treated like a number or a human with August Olivar at Hartford Fertility & Reproductive Endocrinology (closed)?
Dr Olivar has always answered my questions, phone calls, concerns with compassion and empathy.
Describe the protocols August Olivar used in your cycles at Hartford Fertility & Reproductive Endocrinology (closed) and their degree of success.
I started my first 3 iui's using letrozole, I ovulated on all 3 and got pregnant with my third one, unfortunately I lost that pregnancy at 3 weeks. After that Dr. Olivar explained he would like to do letrozole treatments again since they had worked before. We did that 2 more times and then moved on to gonal-f. My first iui with gonal-f was a bit tricky because I created many large follicles and became hyperstimulated, we still were able to do the iui, but it was negative. This cycle he had me to take the gonal-f much slower and we were able to do the IUI.
Describe your experience with the nursing staff at Hartford Fertility & Reproductive Endocrinology (closed).
This is a very small practice. There are only 3 staff including Dr. Olivar, and I find that to make this whole process much easier. Both the office administrator and lab technician(?) are kind, compassionate, and helpful.
Describe your experience with Hartford Fertility & Reproductive Endocrinology (closed).
One strength is how few staff they have, you know when you go in to the office who you will see that day. And I am always able to see and talk to my Dr. That strength may also be considered a weakness if you were to need a certain prescription sent in, you may have to call in twice to remind them as all the needs of the patients are on such few shoulders.
Describe the costs associated with your care under August Olivar at Hartford Fertility & Reproductive Endocrinology (closed).
With my insurance each round of IUI was around 500-1000 dollars. An ultrasound is 250.
What specific things went wrong at Hartford Fertility & Reproductive Endocrinology (closed)?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
Describe the specific things that went wrong at Hartford Fertility & Reproductive Endocrinology (closed).
I have had to call to get my results from my Dr. once.
NPS
10
Doctor
August Olivar
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Hartford Fertility & Reproductive Endocrinology (closed)
West Hartford (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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