Houston Fertility Specialists

2 doctors work here

Rated 8.1
Strongly recommend: 64%Neutral: 20%Don't recommend: 16%8.1
64% strongly recommend
50 reviews
Operations
8.5
8.5
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.1
9.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.2
8.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8
8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.2
8.2
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 4 offices

Houston - Fannin
7900 Fannin
Houston, TX 77054
Kingwood
1330 Kingwood Drive
Kingwood, TX 77339
Sugar Land
7616 Branford Place
Sugar Land, TX 77479
Webster
251 Medical Center Blvd
Webster, TX 77598
Show 2 more

50 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2013, Successful
NPS
8
NPS
8
Age 28 - 29
2 IUI
PCOS
Income $100K - $199K
Professor
2nd of 2 Docs
5 Fertility Medications With Other Docs
Neutral
Neutral
Successful
He [Dr Haddad] was very knowledgeable and answered all of our questions. We often felt like he wanted to be a bit more aggressive than we felt was necessary at the time, but I feel like that's better than waiting forever. When we miscarried, he shared that he and his wife had lost a baby too, although he also said that most likely the baby had a genetic issue and that we didn't want to keep a baby with problems anyway. I ended up getting pregnant when we took a month break from treatment, and he followed me through my first trimester anyway.
Working in the med center, this was very convenient for me, although they [Houston Fertility Institute] had limited hours for appointments with the physicians... Some were better than others, but overall we really liked the nursing staff...He [Dr Haddad] generally took the time to explain things to us, but not always. Next steps weren't necessarily specific to us, more about what most people do next.
How was your experience with Gus Haddad at Houston Fertility Specialists?
He was very knowledgeable and answered all of our questions. We often felt like he wanted to be a bit more aggressive than we felt was necessary at the time, but I feel like that's better than waiting forever. When we miscarried, he shared that he and his wife had lost a baby too, although he also said that most likely the baby had a genetic issue and that we didn't want to keep a baby with problems anyway. I ended up getting pregnant when we took a month break from treatment, and he followed me through my first trimester anyway.
What's one piece of advice would you give a prospective patient of Gus Haddad at Houston Fertility Specialists?
He is very straight and to the point, but he's a good doctor.
During treatment, were you treated like a number or a human with Gus Haddad at Houston Fertility Specialists?
He generally took the time to explain things to us, but not always. Next steps weren't necessarily specific to us, more about what most people do next.
Describe the protocols Gus Haddad used in your cycles at Houston Fertility Specialists and their degree of success.
I came in having done clomid and femara with ovidrel and timed intercourse with my OB. He continued the femara and did IUI with progesterone, and we got pregnant that month but miscarried. When we tried again, we did the same thing and did not get pregnant, then the next month we took a break and conceived naturally with a healthy pregnancy. It seemed like everything we added was just a "it could help, won't hurt" type thing. We were going to start bravelle the next cycle but ended up not needing it.
Describe your experience with the nursing staff at Houston Fertility Specialists.
Some were better than others, but overall we really liked the nursing staff.
Describe your experience with Houston Fertility Specialists.
Working in the med center, this was very convenient for me, although they had limited hours for appointments with the physicians.
Describe the costs associated with your care under Gus Haddad at Houston Fertility Specialists.
Natural cycle with IUI: 1200 Clomid with intercourse: 800 Clomid with IUI: 1500 Injections with intercourse: 1500 Injections with IUI: 2300
8
Doctor
Gus Haddad
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2008 - 2012, Unsuccessful
NPS
10
NPS
10
Age 26 - 30
1 IVF
Endometriosis
Male Factor
PCOS
European
Income $50K - $99K
1st of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Dunn explained that we needed to do IVF, due to stage IV for endometriosis and for PCOS. The FSH he recommended was Follistim pen. I did use the pen and followed the directions according to the nurse. I did use the pen directing from the nurse at 275 IU but the next day I was told not 275 to use 225. I was misinformed. Overall, I was able to retrieve 9 eggs, (I only have my right ovary) 5 was turned into embryos. Only, 2 transferred and as a result it was a negative cycle.
The clinic [Houston Fertility Specialists-Houston] overall is great. The front desk is really welcoming, The financial coordinator was very through and was very helpful. She answered all my questions. As, a new patient be prepared to wait and wait. Bring a book or a tablet to keep you entertained as you wait.... The staff was excellent. They treated myself and my husband with compassion and wanted us to clearly help us achieve pregnancy. They were very through with everything and explained everything. The only issue that I encountered, was a phone call about the FSH amount to be given. I was told one amount on the phone and I administered the amount. The next day, I was told a different amount that I was suppose to use by the same nurse. 275 IU vs. 225 IU. Overall, I did not have any issues with the nurses.
How was your experience with Randall Dunn at Houston Fertility Specialists?
Dr. Dunn overall was a great doctor. I felt that he described everything from the beginning of getting tested, to the hormone treatment, to the egg retrieval, to the actual IVF transfer. He could not explain why the cycle resulted zero pregnancy. I would recommend him to anyone that is need of a doctor.
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
If you have questions, he will answer them. Be patient.
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
He cared for me as patient. He was very knowledgeable and very informative. He answered all our questions all the way through. He was very honest with us.
Describe the protocols Randall Dunn used in your cycles at Houston Fertility Specialists and their degree of success.
Dr. Dunn explained that we needed to do IVF, due to stage IV for endometriosis and for PCOS. The FSH he recommended was Follistim pen. I did use the pen and followed the directions according to the nurse. I did use the pen directing from the nurse at 275 IU but the next day I was told not 275 to use 225. I was misinformed. Overall, I was able to retrieve 9 eggs, (I only have my right ovary) 5 was turned into embryos. Only, 2 transferred and as a result it was a negative cycle.
Describe your experience with the nursing staff at Houston Fertility Specialists.
The staff was excellent. They treated myself and my husband with compassion and wanted us to clearly help us achieve pregnancy. They were very through with everything and explained everything. The only issue that I encountered, was a phone call about the FSH amount to be given. I was told one amount on the phone and I administered the amount. The next day, I was told a different amount that I was suppose to use by the same nurse. 275 IU vs. 225 IU. Overall, I did not have any issues with the nurses.
Describe your experience with Houston Fertility Specialists.
The clinic overall is great. The front desk is really welcoming, The financial coordinator was very through and was very helpful. She answered all my questions. As, a new patient be prepared to wait and wait. Bring a book or a tablet to keep you entertained as you wait.
Describe the costs associated with your care under Randall Dunn at Houston Fertility Specialists.
IVF was close to 15,000 not including the prescription drugs.
Describe Randall Dunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
He suggested 2 embryo transfer. He did explain the chance for twins. He selected the two best embryos that went to day 5.
What specific things went wrong at Houston Fertility Specialists?
  • Provided conflicting information
Describe the specific things that went wrong at Houston Fertility Specialists.
The wrong amount given on my FSH pen. I was told one amount of 275IU and 225 IU was the correct amount that should have been administered.
10
Doctor
Randall Dunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
1 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
10
NPS
10
Age 35 - 37
1 Fertility Medications
Endometriosis
Latinx
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Dunn was very compassionate and expressed great confidence in our plans to get pregnant. He made me feel very comfortable while I’m his office when I learned about my unicornuuterus and he took the time to draw it out for me. While going over the findings of my laparoscopic surgery he pointed out all the visible Endometriosis and enlarged cyst on left ovary.
This clinic [Houston Fertility Specialists] is very professional and polite. They are very organized and their system runs smoothly. Always have your questions handy and you will have them all answered. I am very pleased with their service and would highly recommend their clinic. ... Also, any time I called I was not placed on hold and forgotten about. The staff always returns my calls the same day with instructions from the doctor.
How was your experience with Randall Dunn at Houston Fertility Specialists?
Dr. Dunn was very compassionate and expressed great confidence in our plans to get pregnant. He made me feel very comfortable while I’m his office when I learned about my unicornuuterus and he took the time to draw it out for me. While going over the findings of my laparoscopic surgery he pointed out all the visible Endometriosis and enlarged cyst on left ovary. He was very honest when I asked if he would be willing to transfer more than one embryo to increase our chance of having multiples-he explained the risks involved of me not being able to carry full term and that I would be a high risk pregnancy.
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
Take the time to write down ALL of your questions because Dr. Dunn will take the time to answer all of them!
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
Time was taken to answer all of my questions and address my concerns. Also, any time I called I was not placed on hold and forgotten about. The staff always returns my calls the same day with instructions from the doctor.
Describe your experience with the nursing staff at Houston Fertility Specialists.
The staff was always very polite and always return my calls within the same day.
Describe your experience with Houston Fertility Specialists.
No weaknesses to report. This clinic is very professional and polite. They are very organized and their system runs smoothly. Always have your questions handy and you will have them all answered. I am very pleased with their service and would highly recommend their clinic.
Describe Randall Dunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
He said it would be too risky to transfer more than once embryo due to my Unicornuate uterus, and knowing my medicinal history (I’m also Type I Diabetic) which makes me a high risk.
10
Doctor
Randall Dunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Unknown Success
NPS
10
NPS
10
Age 39
1 IVF
PCOS
Income $50K - $99K
2nd of 2 Docs
1 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Dunn has been incredible. This was my 2nd IVF cycle, but my first one with Dr Dunn managing my protocol. The outcome was astoundingly better this cycle! I have nothing but positive things to say about him. I already had a lot of anxiety going into another cycle worried I’d have another not so great outcome. He always reassured me that they would take care of me...He is wonderful about providing you the education you may want...takes the time and care to speak with you one on one and always wants to ensure you leave with no questions unanswered. He is very much research based and doesn’t mind educating you if you want to know more. He is truly caring and has excellent bedside manner Doctor Nps
They [nurses at Houston Fertility Specialists] are all well experienced and responsive...2nd IVF cycle with the clinic, so I received a discount. A full IVF cycle with PGS and unlimited frozen transfers until live birth or all embryos used. Total was around $15,000...The clinic is beautiful and does not feel like a hospital setting at all. The ultrasound tech and nurses for Dr Dunn have all been there for 20+ years. The entire staff seem compassionate and caring. Parking is easy and getting into the building and to the office is quick and simple.
How was your experience with Randall Dunn at Houston Fertility Specialists?
Dr Dunn has been incredible. This was my 2nd IVF cycle, but my first one with Dr Dunn managing my protocol. The outcome was astoundingly better this cycle! I have nothing but positive things to say about him. I already had a lot of anxiety going into another cycle worried I’d have another not so great outcome. He always reassured me that they would take care of me. And they did just that!
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
Ask all of the questions you want. He is wonderful about providing you the education you may want
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
Dr Dunn takes the time and care to speak with you one on one and always wants to ensure you leave with no questions unanswered. He is very much research based and doesn’t mind educating you if you want to know more. He is truly caring and has excellent bedside manner
Describe the protocols Randall Dunn used in your cycles at Houston Fertility Specialists and their degree of success.
150 Menopur 150 Gonal F (increased to 225 and then decreased the last 2 days) Ganirelix 25 units Omnitrope Trigger - Ovidrel
Describe your experience with your nurse at Houston Fertility Specialists. (Assigned nurse: Gloria and Maria)
They are all well experienced and responsive
Describe your experience with Houston Fertility Specialists.
The clinic is beautiful and does not feel like a hospital setting at all. The ultrasound tech and nurses for Dr Dunn have all been there for 20+ years. The entire staff seem compassionate and caring. Parking is easy and getting into the building and to the office is quick and simple.
Describe the costs associated with your care under Randall Dunn at Houston Fertility Specialists.
2nd IVF cycle with the clinic, so I received a discount. A full IVF cycle with PGS and unlimited frozen transfers until live birth or all embryos used. Total was around $15,000
Describe Randall Dunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
No transfer yet. Will do eSET
10
Doctor
Randall Dunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 35
Male Factor
Black or African-American
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I felt like a human because Dr. Dunn took his time to explain our infertility to us and remembered all details about our situation. He is very kind and intelligent....I appreciate he prefers eSET to give the best chance for one healthy baby....I specifically remember Dr. Dunn prescribed me a vitamin D supplement. I had no idea vitamin D was so important for conceiving, so that was very helpful to me....
The staff [Hou Fert Specialists is very welcoming and helped calm me down when I was nervous about my consultation. They let me know everything was going to be ok and answered questions I had. There was a miscommunication with the office location and they were quick to apologize and validated my parking at the hospital...
How was your experience with Randall Dunn at Houston Fertility Specialists?
Dr. Dunn is very intelligent and has a lot of experience with infertility. He always uses his best judgment for our care and really wants the best for us. He will forever be apart of our family. I was referred to Dr. Dunn by a coworker of mine. She told me he explained her diagnosis in a simple way she could understand. I’m so glad I took her advice and went in for a consultation.
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
I would advise them to be prepared to take notes because he will give a lot of much needed information.
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
I felt like a human because Dr. Dunn took his time to explain our infertility to us and remembered all details about our situation. He is very kind and intelligent.
Describe the protocols Randall Dunn used in your cycles at Houston Fertility Specialists and their degree of success.
I specifically remember Dr. Dunn prescribed me a vitamin D supplement. I had no idea vitamin D was so important for conceiving, so that was very helpful to me.
Describe your experience with the nursing staff at Houston Fertility Specialists.
In the beginning, one of the nurses was unprofessional, but once I brought it to Dr. Dunn’s attention it was fixed.
Describe your experience with Houston Fertility Specialists.
The staff is very welcoming and helped calm me down when I was nervous about my consultation. They let me know everything was going to be ok and answered questions I had. There was a miscommunication with the office location and they were quick to apologize and validated my parking at the hospital.
Describe the costs associated with your care under Randall Dunn at Houston Fertility Specialists.
I believe the costs are around 15,000.00
Describe Randall Dunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
I appreciate he prefers eSET to give the best chance for one healthy baby.
10
Doctor
Randall Dunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
9
NPS
10
Age 32
1 IUI
Male Factor
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Witz is very knowledgable in infertility and the plan of action needed to achieve success. He did elaborate diagnostic testing and HSG and a hysteroscopy to rule out any issues that may be causing my miscarriages. He recommended IVF with chromosomal (PGS) testing for an accurate pregnancy. He felt confident we would get pregnant on our own again, but if we chose to, we could do IVF. We actually chose to speed up the process and try IUI. It was successful and I am now pregnant!
IUI with meds [at Houston Fertility Insitute] was close to $3500...Waiting room at piney Point seems a bit small. They are usually on time with appointments and even waited for my husband who was stuck in traffic...Some people bring their kids, so be aware that you may see a kid in there and it could trigger emotions...RPL blood panel, hysteroscopy, HSG. All results came back normal. We ended up doing IUI
How was your experience with Craig Witz at Houston Fertility Specialists?
Dr. Witz is very knowledgable in infertility and the plan of action needed to achieve success. He did elaborate diagnostic testing and HSG and a hysteroscopy to rule out any issues that may be causing my miscarriages. He recommended IVF with chromosomal (PGS) testing for an accurate pregnancy. He felt confident we would get pregnant on our own again, but if we chose to, we could do IVF. We actually chose to speed up the process and try IUI. It was successful and I am now pregnant!
What's one piece of advice would you give a prospective patient of Craig Witz at Houston Fertility Specialists?
Don't be afraid to ask questions!
During treatment, were you treated like a number or a human with Craig Witz at Houston Fertility Specialists?
Dr. Witz took the time to understand me and my husband. He did as much diagnostic testing as he could to find out why I have had two consecutive miscarriages.
Describe the protocols Craig Witz used in your cycles at Houston Fertility Specialists and their degree of success.
RPL blood panel, hysteroscopy, HSG. All results came back normal. We ended up doing IUI with Clomid, Gonal-F, and Ovidrel, along with progesterone. I am pregnant as a result from one IUI.
Describe your experience with your nurse at Houston Fertility Specialists. (Assigned nurse: Cecilia)
Cecelia knows and understand the struggle of infertility and she treats you as an equal. She is helpful and replies to emails quickly.
Describe your experience with Houston Fertility Specialists.
Waiting room at piney Point seems a bit small. They are usually on time with appointments and even waited for my husband who was stuck in traffic. Staff is polite and welcoming and always say bye. Some people bring their kids, so be aware that you may see a kid in there and it could trigger emotions.
Describe the costs associated with your care under Craig Witz at Houston Fertility Specialists.
IUI with meds was close to $3500
9
Doctor
Craig Witz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017 - 2018, Unknown Success
NPS
8
NPS
8
Age 35 - 36
1 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
IUI With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
Dr. Kovanci was always pleasant and helpful when we met with him. We even saw him at a fertility event outside of appointments and he recognized us and came over to talk with my husband and I.... I wish we were able to see Dr Kovanci more, but we even saw him for a monitoring appointment. He was also helpful and answered all my questions no matter how crazy they were. Dr. Kovanci was very compassionate and caring during all the required procedures and eased my mind as we went through each one.
Very organized [Houston Fertility Specialists]. Easy to get appointments and offer multiple locations. Wish the doctors had more hours at the clinic close to me instead of having to go the medical center location for many of my appointments.... They always responded very quickly following a call or email. They never made me feel crazy even though my questions probably were. They were all very caring and compassionate.
How was your experience with Ertug Kovanci at Houston Fertility Specialists?
I wish we were able to see Dr Kovanci more, but we even saw him for a monitoring appointment. He was also helpful and answered all my questions no matter how crazy they were. Dr. Kovanci was very compassionate and caring during all the required procedures and eased my mind as we went through each one.
During treatment, were you treated like a number or a human with Ertug Kovanci at Houston Fertility Specialists?
Dr. Kovanci was always pleasant and helpful when we met with him. We even saw him at a fertility event outside of appointments and he recognized us and came over to talk with my husband and I.
Describe the protocols Ertug Kovanci used in your cycles at Houston Fertility Specialists and their degree of success.
Prior to starting the IVF cycle we had most testing with our OB; however, we did a few additional including genetic testing. I was very thankful for this as we learned a it about our genetics and how they would work together. He prescribed what I would consider an average amount of medication that I have seen across multiple people utilizing IVF.
Describe your experience with the nursing staff at Houston Fertility Specialists.
They were amazing!!! They always responded very quickly following a call or email. They never made me feel crazy even though my questions probably were. They were all very caring and compassionate.
Describe your experience with Houston Fertility Specialists.
Very organized. Easy to get appointments and offer multiple locations. Wish the doctors had more hours at the clinic close to me instead of having to go the medical center location for many of my appointments.
Describe the costs associated with your care under Ertug Kovanci at Houston Fertility Specialists.
$14,000 IVF (includes 2 transfers) $1750 PGS testing
Describe Ertug Kovanci's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
Initially dr Kovanci went through the risks and benefits of each. I went in wanting to transfer two embryos, but ultimately decided on one after speaking with Dr. Kovanci.
8
Doctor
Ertug Kovanci
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
8
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 27 - 28
4 IUI
1 IVF
1 Egg Freezing
PCOS
Unexplained
European
Income $50K - $99K
1st of 2 Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Mazur was down to earth and when delivering news he was always realistic but nice about it. He always knew my case without having to look up notes and would remember things about me that weren't in my file...He was amazing and encouraging. I especially liked that he made a point to be at every single appointment whether it was during the week or on a wekeend
This clinic [Houston Fertility Specialists] is great, even down to their front desk or financial advisors!... Ashley [a nurse] got to know us over the time of our treatments, and now when I call she knows my number and answers in phone with a hey! or how are you?... IUI's- 1st femara cd 3-7, scan CD 10 IUI scheduled 2 days later 2nd clomid- 50 mg cd3-7 scan CD 10 IUI scheduled 2 days later 3rd- clomid 100 mg cd 3-7 CD 10 IUI scheduled 2 days later 4th- clomid 100 mg, gonal f CD 10 IUI scheduled 2 days later IVF- follistim 225, menopur 75 (raised to 150), ganirellix added day 8 I believe. Scans every other day after day 5.
How was your experience with Erik Mazur at Houston Fertility Specialists?
I loved Dr. Mazur, when I got news that he was moving across the country I cried the entire night. He was amazing and encouraging. I especially liked that he made a point to be at every single appointment whether it was during the week or on a wekeend
What's one piece of advice would you give a prospective patient of Erik Mazur at Houston Fertility Specialists?
He is the best doctor you will ever find, trust him, if you have questions ask them even if you have asked them before.
During treatment, were you treated like a number or a human with Erik Mazur at Houston Fertility Specialists?
Dr. Mazur was down to earth and when delivering news he was always realistic but nice about it. He always knew my case without having to look up notes and would remember things about me that weren't in my file
Describe the protocols Erik Mazur used in your cycles at Houston Fertility Specialists and their degree of success.
IUI's- 1st femara cd 3-7, scan CD 10 IUI scheduled 2 days later 2nd clomid- 50 mg cd3-7 scan CD 10 IUI scheduled 2 days later 3rd- clomid 100 mg cd 3-7 CD 10 IUI scheduled 2 days later 4th- clomid 100 mg, gonal f CD 10 IUI scheduled 2 days later IVF- follistim 225, menopur 75 (raised to 150), ganirellix added day 8 I believe. Scans every other day after day 5.
Describe your experience with your nurse at Houston Fertility Specialists. (Assigned nurse: Ashley )
Ashley got to know us over the time of our treatments, and now when I call she knows my number and answers in phone with a hey! or how are you?
Describe your experience with Houston Fertility Specialists.
This clinic is great, even down to their front desk or financial advisors!
Describe the costs associated with your care under Erik Mazur at Houston Fertility Specialists.
IUI-$300 (no meds) IVF w/ 1 year of freezing and no PGS (no meds) $12,000
Describe Erik Mazur's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
He wanted me to transfer 1 embryo, due to high risk pregnancy's with multiples.
10
Doctor
Erik Mazur
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
10
NPS
8
Age 37
2 IUI
Male Factor
Unexplained
Black or African-American
Income $100K - $199K
1st of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Neutral
Unsuccessful
Dr. Mazur was everything I expected in a prescriber. He was not pushy or spoke above our heads. He was compassionate with our loss and was confident in our ability to conceive. He participated in every procedure and was always available. Our calls were always addressed and I never felt as if I was alone or uninformed.... We used Clomid (I for got the days) and monitored time for ovulation with ovulation predictor kits followed by a blood test. Then I was triggered with Ovidrel. Then I had a single IUI after about 40 hours.
Very busy clinic [Houston Fertility Specialists-Houston]. I guess that means they are successful, but it can feel awkward sometimes. The labs used are in the same building but are at different locations. The staff is nice and will answer any question posed. I have never experienced rudeness. The lab on the 1st floor is terrible. I had painful blood draws at the 1st floor location. I have never had trouble at the 4th floor location.
How was your experience with Erik Mazur at Houston Fertility Specialists?
Dr. Mazur was everything I expected in a prescriber. He was not pushy or spoke above our heads. He was compassionate with our loss and was confident in our ability to conceive. He participated in every procedure and was always available. Our calls were always addressed and I never felt as if I was alone or uninformed.
What's one piece of advice would you give a prospective patient of Erik Mazur at Houston Fertility Specialists?
Don't be afraid to speak your mind and have an idea of your expectations.
During treatment, were you treated like a number or a human with Erik Mazur at Houston Fertility Specialists?
Dr. Mazur had a great bedside manner. He was kind and gentle with us and explained everything. He addressed our concerns at every point.
Describe the protocols Erik Mazur used in your cycles at Houston Fertility Specialists and their degree of success.
We used Clomid (I for got the days) and monitored time for ovulation with ovulation predictor kits followed by a blood test. Then I was triggered with Ovidrel. Then I had a single IUI after about 40 hours.
Describe your experience with the nursing staff at Houston Fertility Specialists.
I saw very little of the nursing staff. They took my vitals and showed me to my room. They were pleasant. i have no complaints.
Describe your experience with Houston Fertility Specialists.
Very busy clinic. I guess that means they are successful, but it can feel awkward sometimes. The labs used are in the same building but are at different locations. The staff is nice and will answer any question posed. I have never experienced rudeness. The lab on the 1st floor is terrible. I had painful blood draws at the 1st floor location. I have never had trouble at the 4th floor location.
Describe the costs associated with your care under Erik Mazur at Houston Fertility Specialists.
I was quoted an amount for IUI and that was what I paid. No surprises.
Describe Erik Mazur's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
not discussed
10
Doctor
Erik Mazur
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 42 - 43
2 IUI
1 Embryo Freezing
Uterine Fibroids
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Schenk is a very knowledgeable doctor who is kind and patient at the same time. She supposed to do my egg retrieval as well but...she was not on schedule that week...If you have a busy personal schedule try to be her first appointment...will respect your schedule and work for your convenience..supports the idea of a single embryo transfer at least in my situation since I have a type 1 diabetes
The clinic [at Houston Fertility Specialists] does a very good professional job. I like their passion for work they are doing and their supportive and kind attitude to a patient. The clinic cares about peaceful and calming atmosphere in every room...The nursing staff is very professional and polite. As a patient I never met any problem with their work...Polypectomy about $5000 1st IUI about $1250 2nd IUI about $1250 IVF $25000
How was your experience with Leah Schenk at Houston Fertility Specialists?
Dr. Schenk is a very knowledgeable doctor who is kind and patient at the same time. She supposed to do my egg retrieval as well but because of Covid-19 pandemic all doctors got different working schedule and she was not on schedule that week.
What's one piece of advice would you give a prospective patient of Leah Schenk at Houston Fertility Specialists?
If you have a busy personal schedule try to be her first appointment. Come in for your appointment in time and when you check-in let the nurse know at what time do you have to leave. Dr. Schenk will respect your schedule and work for your convenience.
During treatment, were you treated like a number or a human with Leah Schenk at Houston Fertility Specialists?
She patiently answered all our questions.
Describe the protocols Leah Schenk used in your cycles at Houston Fertility Specialists and their degree of success.
When I was receiving hormonal therapy Dr. Schenk was doing an ultrasound and blood work on my every visit. Then she adjusted medications I was receiving accordingly with its results.
Describe your experience with the nursing staff at Houston Fertility Specialists.
The nursing staff is very professional and polite. As a patient I never met any problem with their work.
Describe your experience with Houston Fertility Specialists.
The clinic does a very good professional job. I like their passion for work they are doing and their supportive and kind attitude to a patient. The clinic cares about peaceful and calming atmosphere in every room.
Describe the costs associated with your care under Leah Schenk at Houston Fertility Specialists.
Polypectomy about $5000 1st IUI about $1250 2nd IUI about $1250 IVF $25000
Describe Leah Schenk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
Dr. Schenk supports the idea of a single embryo transfer at least in my situation since I have a type 1 diabetes.
10
Doctor
Leah Schenk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Successful
NPS
10
NPS
10
Age 27
1 IUI
PCOS
Engineer
2nd of 2 Docs
7 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Chauhan has a God given ability to make you feel human and show compassion through infertility. He listened to my concerns and feelings and communicated appropriately. ... If you want to move quickly into treatment, he will discuss it, but he lets you make a lot of decisions on Persuing the next steps at your time ... We decided to do an IUI since I had done a few rounds of clomid and wanted to increase my chances of success.
The clinic [Houston Fertility Specialists - Houston] is great at scheduling appointments with you. ... The clinic is not good at returning voicemails, but you are at the office frequently enough to make up for that. ... You pay for the services provided when you leave your appointment. ... The nursing staff was easy to communicate with in person. They were harder to contact via the ohone ...
How was your experience with Subodh Chauhan at Houston Fertility Specialists?
Dr. Chauhan has a God given ability to make you feel human and show compassion through infertility. He listened to my concerns and feelings and communicated appropriately. It is through him that God gave us a baby.
What's one piece of advice would you give a prospective patient of Subodh Chauhan at Houston Fertility Specialists?
Be prepared to move at your own pace for treatment. If you want to move quickly into treatment, he will discuss it, but he lets you make a lot of decisions on Persuing the next steps at your time
During treatment, were you treated like a number or a human with Subodh Chauhan at Houston Fertility Specialists?
He took the time to listen to my concerns and my thoughts.
Describe the protocols Subodh Chauhan used in your cycles at Houston Fertility Specialists and their degree of success.
We used clomid since it was successful for my first child. We decided to do an IUI since I had done a few rounds of clomid and wanted to increase my chances of success. Clomid and the IUI led to a positive pregnancy test.
Describe your experience with the nursing staff at Houston Fertility Specialists.
The nursing staff was easy to communicate with in person. They were harder to contact via the ohone
Describe your experience with Houston Fertility Specialists.
The clinic is great at scheduling appointments with you. You pay for the services provided when you leave your appointment. The clinic is not good at returning voicemails, but you are at the office frequently enough to make up for that.
10
Doctor
Subodh Chauhan
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
4
NPS
7
Age 45
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Black or African-American
Income $100K - $199K
Accountant
Only Doc Seen
Donor Sperm
Doesn't Recommend
Neutral
Unsuccessful
Dr. Dunn was great upon first meeting. I had several complications and as time went on his visits were more about taking notes and less about options. He wanted me to use donor eggs before trying with my own eggs. I had egg retrieval and wanted to try again and he was against trying again with my own eggs....He was always abrupt when speaking one on one. He was watching his computer and had very little eye contact. He never gave me a good explanation for my egg retrieval not working out.
Great staff from front desk to nurses [at Houston Fertility Specialists]. I would have the nurses get back to the patients in a more timely manner. I would have the nurses answer the telephone instead of leaving a message and waiting for them to return the phone call... IVF costs were the cheapest in the city. I really liked this about the clinic. All of the other clinics are charging $2000 or more for the same treatments
How was your experience with Randall Dunn at Houston Fertility Specialists?
Dr. Dunn was great upon first meeting. I had several complications and as time went on his visits were more about taking notes and less about options. He wanted me to use donor eggs before trying with my own eggs. I had egg retrieval and wanted to try again and he was against trying again with my own eggs.
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
Make sure you are under the age of 38 and trying to conceive. He told me he wished I would have came to see him when I was 38 or younger. I think he has had more success with that age group versus the 40 and older club
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
He was always abrupt when speaking one on one. He was watching his computer and had very little eye contact. He never gave me a good explanation for my egg retrieval not working out.
Describe your experience with the nursing staff at Houston Fertility Specialists.
All the nurses were compassionate and devasted when things did not work in my favor. I really love all the nursing staff
Describe your experience with Houston Fertility Specialists.
Great staff from front desk to nurses. I would have the nurses get back to the patients in a more timely manner. I would have the nurses answer the telephone instead of leaving a message and waiting for them to return the phone call
Describe the costs associated with your care under Randall Dunn at Houston Fertility Specialists.
IVF costs were the cheapest in the city. I really liked this about the clinic. All of the other clinics are charging $2000 or more for the same treatments
What specific things went wrong at Houston Fertility Specialists?
  • Failed to send your chart to another clinic
4
Doctor
Randall Dunn
NPS
Humanity
4 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
1 of 5
7
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
NPS
10
NPS
10
Age 40 - 42
3 IUI
2 IVF
European
Income $100K - $199K
Consultant
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
[Dr. Erik Mazur] He was always direct but nice. Very professional but explaining everything in a way I could understand. I really trust him and I have a gorgeous girl as a result of the treatments. He was always available for questions or concerns...He treatment like a human; always patient, nice and warm...Do not be shy and talk to him about everything that concerns you!...IUI were done with clomid and donor sperm First IVF was done as part or an pharma study.
[Houston Fert Specialists] Well organized and easy to contact with. Very clean place and warm ambient. Lab people is very nice as well as the Finance department...All the [nursing] team is just great; always accessible, always warm and helpful. Very professional too. Perfect team. Special mention for Alicia Jasso that was always my angel in the process....IUI around 1,000$ IVF around 12,000$...[Dr. Erik Mazur] He was always direct but nice. Very professional but explaining everything in a way I could understand.
How was your experience with Erik Mazur at Houston Fertility Specialists?
He was always direct but nice. Very professional but explaining everything in a way I could understand. I really trust him and I have a gorgeous girl as a result of the treatments. He was always available for questions or concerns.
What's one piece of advice would you give a prospective patient of Erik Mazur at Houston Fertility Specialists?
Do not be shy and talk to him about everything that concerns you!
During treatment, were you treated like a number or a human with Erik Mazur at Houston Fertility Specialists?
He treatment like a human; always patient, nice and warm
Describe the protocols Erik Mazur used in your cycles at Houston Fertility Specialists and their degree of success.
IUI were done with clomid and donor sperm First IVF was done as part or an pharma study. Gonal and Ovidrel for trigger. A baby girl was the result Second IVF failed. Gonal, Menopur, Garelins and Ovidrel were used.
Describe your experience with your nurse at Houston Fertility Specialists. (Assigned nurse: Alicia Jasso)
All the team is just great; always accessible, always warm and helpful. Very professional too. Perfect team. Special mention for Alicia Jasso that was always my angel in the process.
Describe your experience with Houston Fertility Specialists.
Well organized and easy to contact with. Very clean place and warm ambient. Lab people is very nice as well as the Finance department
Describe the costs associated with your care under Erik Mazur at Houston Fertility Specialists.
IUI around 1,000$ IVF around 12,000$
Describe Erik Mazur's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
He suggested that for the second IVF but there were a small number of eggs so we decided to not to do it finally
10
Doctor
Erik Mazur
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2016 - 2017, Unsuccessful
NPS
7
NPS
7
Age 37 - 38
2 IUI
Unexplained
Latinx
Income $100K - $199K
Marketer or PR
Only Doc Seen
Donor Sperm
Neutral
Neutral
Unsuccessful
He’s very smart and explains everything thoroughly. He’s great with my husband and listens with no judgement. I felt Like he [Dr. Dunn] was honest without being mean or rude. He seems compassionate and caring. He would take the tome to get to know us and I never felt Like we had less than his full attention while I was his patient.... We did iui with clomid bc my husband has retrograde ejaculation.... Everyone was friendly and empathetic
I had Trouble ever speaking to a person via phone. They [Houston Fertility Specialists] almost never answer the phone You have to leave a vm or send an email and get a call back. That was very frustrating. Once they responded however they were very thorough and friendly. It’s just the initial frustration of never being able to get in touch with someone on the first try. It’s important if you know your cycles to keep great records or use an app to track for a bit before you visit.
How was your experience with Randall Dunn at Houston Fertility Specialists?
He’s very smart and explains everything thoroughly. He’s great with my husband and listens with no judgement. I felt Like he was honest without being mean or rude. He seems compassionate and caring. He would take the tome to get to know us and I never felt Like we had less than his full attention while I was his patient.
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
Do lots of research so you can ask all the questions you want. Make lists of things you want to know.
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
Everyone was friendly and empathetic
Describe the protocols Randall Dunn used in your cycles at Houston Fertility Specialists and their degree of success.
We did iui with clomid bc my husband has retrograde ejaculation.
Describe your experience with your nurse at Houston Fertility Specialists.
Compassionate and responsive
Describe your experience with Houston Fertility Specialists.
I had Trouble ever speaking to a person via phone. They almost never answer the phone You have to leave a vm or send an email and get a call back. That was very frustrating. Once they responded however they were very thorough and friendly. It’s just the initial frustration of never being able to get in touch with someone on the first try. It’s important if you know your cycles to keep great records or use an app to track for a bit before you visit. Cycle days are super important information to share with the clinic
Describe the costs associated with your care under Randall Dunn at Houston Fertility Specialists.
40 for iui with insurance. All meds were self pay
7
Doctor
Randall Dunn
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
0
NPS
0
Age 37
Unexplained
Income $50K - $99K
Professor
1st of 4 Docs
4 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Kovanci is unethical and disrespectful. As a patient, I felt like he was rude to me in general. It’s difficult enough that I wan dealing with infertility but to deal with a rude doctor is very frustrating. For instance, I met with him and wanted to freeze my eggs so that I could have time to figure out what I wanted to do, he refused because I was in my 30’s and he said it want worth it. Disappointing experience.
As the saying goes,”the apple doesn’t fall far from the tree” would be the best way to describe the nurses [at Houston Fertility Specialists- Houston]. They follow the lead of the rude physician. They only cared about patients who were international and doing ivf. It is unfortunate.... There are no strengths. Weaknesses are that they only care about international patients and those doing ivf. It’s all about money at this place, that is all that they care about. You are just a dollar sign. No one cares
How was your experience with Ertug Kovanci at Houston Fertility Specialists?
Kovanci is unethical and disrespectful. As a patient, I felt like he was rude to me in general. It’s difficult enough that I wan dealing with infertility but to deal with a rude doctor is very frustrating. For instance, I met with him and wanted to freeze my eggs so that I could have time to figure out what I wanted to do, he refused because I was in my 30’s and he said it want worth it. Disappointing experience.
What's one piece of advice would you give a prospective patient of Ertug Kovanci at Houston Fertility Specialists?
Find another physician. Please do not make the same mistakes that I made by sticking around and wasting time with someone who only seems to care about international patients.
During treatment, were you treated like a number or a human with Ertug Kovanci at Houston Fertility Specialists?
He was already rushed and unprepared.
Describe the protocols Ertug Kovanci used in your cycles at Houston Fertility Specialists and their degree of success.
It was always on the fly.
Describe your experience with the nursing staff at Houston Fertility Specialists.
As the saying goes,”the apple doesn’t fall far from the tree” would be the best way to describe the nurses. They follow the lead of the rude physician. They only cared about patients who were international and doing ivf. It is unfortunate.
Describe your experience with Houston Fertility Specialists.
There are no strengths. Weaknesses are that they only care about international patients and those doing ivf. It’s all about money at this place, that is all that they care about. You are just a dollar sign. No one cares
Describe the costs associated with your care under Ertug Kovanci at Houston Fertility Specialists.
I don’t recall
0
Doctor
Ertug Kovanci
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
0
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
1 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2016, Successful
NPS
6
NPS
7
Age 29 - 33
3 IUI
1 IVF
Unexplained
European
Income $200K - $499K
Only Doc Seen
Doesn't Recommend
Neutral
Successful
Dr Haddad is very matter of fact and direct. He provided clear expectation with our much emotion...We rarely saw him. We even had to request a consultation at one point because we had not seen him in almost a year. I had used him years before for a surgical issue and I think he was seeing a limited number of patients possible when we began IUI and IVF so it maybe is why he was not frequently present at visits. It was an impersonal experience working with him.
They [the nurses at Houston Fertility Institute] were very informative and were the main source for treatment information. The were efficient and kind...I tried multiple clinic locations with HFI. And found that service differed between each. In general I found the clinics efficient and helpful. I preferred the staff at the Katy location. They were more personal and made the experience more positive overall.
How was your experience with Gus Haddad at Houston Fertility Specialists?
We rarely saw him. We even had to request a consultation at one point because we had not seen him in almost a year. I had used him years before for a surgical issue and I think he was seeing a limited number of patients possible when we began IUI and IVF so it maybe is why he was not frequently present at visits. It was an impersonal experience working with him.
What's one piece of advice would you give a prospective patient of Gus Haddad at Houston Fertility Specialists?
Come prepared with your questions. If you are looking for a Dr with a warm bedside manner, he may not be the Dr for you. But he provided us with effective and direct treatment and his approach worked for us.
During treatment, were you treated like a number or a human with Gus Haddad at Houston Fertility Specialists?
Dr Haddad is very matter of fact and direct. He provided clear expectation with our much emotion. And I feel he would not recognize me in the hallway outside his office.
Describe your experience with the nursing staff at Houston Fertility Specialists.
They were very informative and were the main source for treatment information. The were efficient and kind.
Describe your experience with Houston Fertility Specialists.
I tried multiple clinic locations with HFI. And found that service differed between each. In general I found the clinics efficient and helpful. I preferred the staff at the Katy location. They were more personal and made the experience more positive overall.
Describe the costs associated with your care under Gus Haddad at Houston Fertility Specialists.
We were able to cover a lot of our cost through insurance.
6
Doctor
Gus Haddad
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
4 of 5
Adaptability
5 of 5
7
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
10
Age 37 - 39
1 IVF
Tubal Blockage
Income $0 - $49K
1st of 3 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr.Mazur was very understanding of our situation. He is the reason why we have our son today. I recommend him to anyone who is wanting to start or add to their family. Nurse Jackie as well very friendly and always available....From day one Dr Mazur and nurse Jackie [at Hou Fert Spec] treated us very well. Everything we needed to know was explained in detail....You are in good hands with him...
Everyone is really nice and decent. The staff [Houston Fertility Specialists] has gone out of their call of duty to help us. The nursing staff all are nice and are all team players. Jackie is one person that made the process very smooth for us...On the second full cycle another nurse at the Katy clinic gave me the wrong dosage and I was told this during the second scan. The cycle was canceled and pushed back... Jackie was always available during the first cycle. Connie also was available for weekend scans. Great team of ladies....
How was your experience with Erik Mazur at Houston Fertility Specialists?
Dr.Mazur was very understanding of our situation. He is the reason why we have our son today. I recommend him to anyone who is wanting to start or add to their family. Nurse Jackie as well very friendly and always available.
What's one piece of advice would you give a prospective patient of Erik Mazur at Houston Fertility Specialists?
You are in good hands with him.
During treatment, were you treated like a number or a human with Erik Mazur at Houston Fertility Specialists?
From day one Dr Mazur and nurse Jackie treated us very well. Everything we needed to know was explained in detail.
Describe the protocols Erik Mazur used in your cycles at Houston Fertility Specialists and their degree of success.
Lupron GonalF 900 iu ceteride overdriel microdose overdriel
Describe your experience with your nurse at Houston Fertility Specialists. (Assigned nurse: Jackie)
Jackie was always available during the first cycle. Connie also was available for weekend scans. Great team of ladies.
Describe your experience with Houston Fertility Specialists.
Everyone is really nice and decent. The staff has gone out of their call of duty to help us. The nursing staff all are nice and are all team players. Jackie is one person that made the process very smooth for us.
Describe the costs associated with your care under Erik Mazur at Houston Fertility Specialists.
All was taken cared of and well worth it.
Describe Erik Mazur's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
We transferred two at a time one fresh and two FET transfers.
What specific things went wrong at Houston Fertility Specialists?
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Houston Fertility Specialists.
On the second full cycle another nurse at the Katy clinic gave me the wrong dosage and I was told this during the second scan. The cycle was canceled and pushed back.
10
Doctor
Erik Mazur
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2008 - 2012, Successful
NPS
10
NPS
9
Age 37 - 41
2 IUI
1 IVF
Endometriosis
European
Ashkenazi Jewish
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He is an awesome Dr. he [Dr. Randall Dunn] was so knowledgeable and very compassionate. He has a great bedside manor: He was very thorough in reviewing the information and test results with us. He performed all of my procedures and was actively involved in my journey....The whole process was very personal. Everyone in the clinic knew my name. Dr Dunn spent a lot of time with us
[Houston Fertility Specialists has] 2 locations in sugarland and Houston which was convenient for my work schedule. Their facilities were clean and comfortable. They had early morning and lunch hours for blood work and other check ins... Dr Dunn was conservative in his approach to embryo transfer. He recommended fewer embryos for the transfer but also discussed this with us and let us make the final decision.
How was your experience with Randall Dunn at Houston Fertility Specialists?
He is an awesome Dr. he was so knowledgeable and very compassionate. He has a great bedside manor: He was very thorough in reviewing the information and test results with us. He performed all of my procedures and was actively involved in my journey.
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
Dr Dunn understands infertility is a sensitive subject with patients and treats them with compassion..
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
The whole process was very personal. Everyone in the clinic knew my name. Dr Dunn spent a lot of time with us.
Describe the protocols Randall Dunn used in your cycles at Houston Fertility Specialists and their degree of success.
The only thing I remember is that he wanted to test for endometriosis first before starting fertility treatments
Describe your experience with Houston Fertility Specialists.
2 locations in sugarland and Houston which was convenient for my work schedule. Their facilities were clean and comfortable. They had early morning and lunch hours for blood work and other check ins
Describe the costs associated with your care under Randall Dunn at Houston Fertility Specialists.
My insurance covered most of the cost of treatment and medicine.
Describe Randall Dunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
Dr Dunn was conservative in his approach to embryo transfer. He recommended fewer embryos for the transfer but also discussed this with us and let us make the final decision.
10
Doctor
Randall Dunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2017, Successful
NPS
8
NPS
8
Age 32 - 36
4 IUI
1 IVF
Unexplained
Income $100K - $199K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Neutral
Neutral
Successful
He [Dr. Grunert] was very knowledgeable. Not as warm and fuzzy as I had liked. He was more business like. He examines all possibilities. He takes the time to answer all of your questions so that you feel comfortable. ... He uses a patient portal with very specific instructions for medicines. This was helpful. His staff was also willing to come in on weekends if needed for a cycle.
Gives discounted pricing for first responders. This means a lot. Very competitive pricing. Large office space [Houston Fertility Specialists] often with snacks. Very friendly staff. Sometimes the office wait can be long. Sometimes you can wait up to an hour. ... [nursing staff] Very thorough and sweet. They helped talk me through some difficult times.
How was your experience with George Grunert at Houston Fertility Specialists?
He was very knowledgeable. Not as warm and fuzzy as I had liked. He was more business like. He examines all possibilities. He takes the time to answer all of your questions so that you feel comfortable.
What's one piece of advice would you give a prospective patient of George Grunert at Houston Fertility Specialists?
He is a great doctor and takes care of his patients.
Describe the protocols George Grunert used in your cycles at Houston Fertility Specialists and their degree of success.
He uses a patient portal with very specific instructions for medicines. This was helpful. His staff was also willing to come in on weekends if needed for a cycle.
Describe your experience with the nursing staff at Houston Fertility Specialists.
Very thorough and sweet. They helped talk me through some difficult times.
Describe your experience with Houston Fertility Specialists.
Gives discounted pricing for first responders. This means a lot. Very competitive pricing. Large office space often with snacks. Very friendly staff. Sometimes the office wait can be long. Sometimes you can wait up to an hour.
Describe the costs associated with your care under George Grunert at Houston Fertility Specialists.
Total spent around $50,000
Describe George Grunert's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
He highly encouraged Singleton transfers.
8
Doctor
George Grunert
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unsuccessful
NPS
8
NPS
10
Age 32 - 34
2 IUI
1 IVF
Unexplained
Latinx
Income $200K - $499K
Sales Representative
2nd of 2 Docs
1 IUI With Other Docs
Neutral
Strongly Recommends
Unsuccessful
He [Dr Erik Mazur] is young but more open to look at things differently , compassionate , he did all of the procedures and ultrasounds which I thought was great....He knows what he's talking about, be patient...My insurance covered the IUI's and IVF up to 5000, the rest was out of pocket but more affordable than the previous clinic . Our next round will be cash and the transfer was approximately 2600 as quoted about 6 months ago. The ultrasounds etc were not included in that price .
The two clinics I've been to both have terrible front desks, so my guess is that's the norm. The financial staff [at Houston Fertility Specialists] was amazing and the nurses were sweet, but not able to spend a lot of time with me...My insurance covered the IUI's and IVF up to 5000, the rest was out of pocket but more affordable than the previous clinic . Our next round will be cash and the transfer was approximately 2600 as quoted about 6 months ago. The ultrasounds etc were not included in that price .
How was your experience with Erik Mazur at Houston Fertility Specialists?
He is young but more open to look at things differently , compassionate , he did all of the procedures and ultrasounds which I thought was great.
What's one piece of advice would you give a prospective patient of Erik Mazur at Houston Fertility Specialists?
He knows what he's talking about, be patient .
During treatment, were you treated like a number or a human with Erik Mazur at Houston Fertility Specialists?
Took time with us each visit , great bedside manner
Describe the protocols Erik Mazur used in your cycles at Houston Fertility Specialists and their degree of success.
He wanted what was best for us and least invasive as possible
Describe your experience with the nursing staff at Houston Fertility Specialists.
Most were sweet, they are a busy office so weren't able to spend a lot of time with me, but still nice.
Describe your experience with Houston Fertility Specialists.
The two clinics I've been to both have terrible front desks, so my guess is that's the norm. The financial staff was amazing and the nurses were sweet, but not able to spend a lot of time with me
Describe the costs associated with your care under Erik Mazur at Houston Fertility Specialists.
My insurance covered the IUI's and IVF up to 5000, the rest was out of pocket but more affordable than the previous clinic . Our next round will be cash and the transfer was approximately 2600 as quoted about 6 months ago. The ultrasounds etc were not included in that price .
8
Doctor
Erik Mazur
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2005 - 2012, Successful
NPS
10
NPS
10
Age 27 - 34
1 IVF
Anovulation
PCOS
European
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Schenk] thinks before she reacts. She calmly lays out options. She takes her time with patients. I never felt rushed and always had the answers I needed. She also is sympathetic towards the financial pain and stress this causes. She did not nickel and dime us for everything. I always trusted her. She greatly considered all options before suggesting a course of treatment. We always felt safe with her. I have recommended her to others and they have been happy.
Great lab facility. It's a big practice [Houston Fertility Specialists]. I know others have not liked their Dr at the same practice as much as I liked mine. Overall, I have no complaints about the practice. It's in the same building as my obgyn so it was extremely convenient for me.... She [Dr. Schenk] did not nickel and dime us for everything. I always trusted her. She greatly considered all options before suggesting a course of treatment. We always felt safe with her.
How was your experience with Leah Schenk at Houston Fertility Specialists?
She thinks before she reacts. She calmly lays out options. She takes her time with patients. I never felt rushed and always had the answers I needed. She also is sympathetic towards the financial pain and stress this causes. She did not nickel and dime us for everything. I always trusted her. She greatly considered all options before suggesting a course of treatment. We always felt safe with her. I have recommended her to others and they have been happy. I would use her again if I needed to do IVF.
What's one piece of advice would you give a prospective patient of Leah Schenk at Houston Fertility Specialists?
Trust her. She has a more reserved demeanor than others but she is fantastic.
During treatment, were you treated like a number or a human with Leah Schenk at Houston Fertility Specialists?
Kind and thoughtful
Describe the protocols Leah Schenk used in your cycles at Houston Fertility Specialists and their degree of success.
I don't remember. It's been 13 years.
Describe your experience with Houston Fertility Specialists.
Great lab facility. It's a big practice. I know others have not liked their Dr at the same practice as much as I liked mine. Overall, I have no complaints about the practice. It's in the same building as my obgyn so it was extremely convenient for me.
Describe the costs associated with your care under Leah Schenk at Houston Fertility Specialists.
Reasonable compared to other clinics
10
Doctor
Leah Schenk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Unsuccessful
NPS
10
NPS
10
Age 32 - 33
2 Fertility Medications
PCOS
Black or African-American
Income $50K - $99K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr.Chauhan is knowledgeable, and helpful RE. He is very patient in helping me understand my PCOS and infertility. When I am not clear on treatment or why certain things aren’t happening he is able to break it down and allow me to visually see...I have PCOS so [he] placed me on cabergoline at first to get my prolactin levels down...I did two cycles until he noticed a hemmorhogic cyst that formed...Due to COVID,I am not able to go and see the progress of the cyst yet
[nurse of Houston Fertility Specialists] They are always up to date on me as a patient and makes me feel very comfortable...They are always on time with appointments and the facility creates a calm and welcoming environment...Ultrasounds $50.00 for each follicle ultrasound in each cycle, and $180 for each trigger shot...
How was your experience with Subodh Chauhan at Houston Fertility Specialists?
Dr.Chauhan is knowledgeable, and helpful RE. He is very patient in helping me understand my PCOS and infertility. When I am not clear on treatment or why certain things aren’t happening he is able to break it down and allow me to visually see. He does have a very busy office but when it is time for us to meet or do ultrasounds, he is in tune with me and my body. He makes TTC easier and understandable. He also helps my husband come to a clear understanding so that he is able to support me during this time.
What's one piece of advice would you give a prospective patient of Subodh Chauhan at Houston Fertility Specialists?
One piece of advice would be to listen to Dr.Chauhan and his recommendations. I would tell them to be open and honest so he can guide them in the right direction and be patient during this time.
During treatment, were you treated like a number or a human with Subodh Chauhan at Houston Fertility Specialists?
I felt like a human better yet like a daughter to him. Dr.C spoke to me so I understood PCOS and my fertility journey not just another patient trying to get pregnant.
Describe the protocols Subodh Chauhan used in your cycles at Houston Fertility Specialists and their degree of success.
I have PCOS so Dr. Chauhan placed me on cabergoline at first to get my prolactin levels down. After we got the levels to where they should be, he placed me on letrozole with a trigger shot and monitored cycles. I did two cycles until he noticed a hemmorhogic cyst that formed. I was told to stop the Letrozole and to get a ultrasound to make sure it’s not getting bigger. Due to COVID,I am not able to go and see the progress of the cyst yet. So as of now I’m in waiting to continue my treatment which may be IUI. IVF is an option based on my husband and I saving or trying to get financing.
Describe your experience with the nursing staff at Houston Fertility Specialists.
The nursing staff is amazing. They are always up to date on me as a patient and makes me feel very comfortable.
Describe your experience with Houston Fertility Specialists.
The clinic is very strong as patients come in old and new. They keep everything organized and clean. They are always on time with appointments and the facility creates a calm and welcoming environment for anyone TTC.
Describe the costs associated with your care under Subodh Chauhan at Houston Fertility Specialists.
The costs dealt with medication and ultrasound fees. I paid every time I came or did a phone call consultation during COVID. Ultrasounds $50.00 for each follicle ultrasound in each cycle, and $180 for each trigger shot.
10
Doctor
Subodh Chauhan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Houston Fertility Specialists
Sugar Land
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2013, Unsuccessful
NPS
1
NPS
1
Age 27 - 28
6 Fertility Medications
PCOS
European
Income $100K - $199K
1st of 2 Docs
6 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Subodh Chauhan] didn't seem interested in actually tailoring treatment based on any of my test results, and he ignored my endometriosis. It seemed like he had a standard plan that he didn't like to stray from...was a terrible fit for us. He ignored any discussion of endometriosis because he said he preferred to only treat one thing at a time. He was very quick to shrug his shoulders and blame things on my BMI instead of changing our treatment plan. He also encouraged expensive testing and mislead us about their prices.
My insurance seemed to really confuse the clinic staff [at Houston Fertility Specialists], leading me to pay wildly different amounts for each routine scan. They were unable to answer any questions as to why the cost varied so wildly...[Dr. Subodh Chauhan] didn't seem interested in actually tailoring treatment based on any of my test results, and he ignored my endometriosis. It seemed like he had a standard plan that he didn't like to stray from...was a terrible fit for us. He ignored any discussion of endometriosis because he said he preferred to only treat one thing at a time. He was very quick to shrug his shoulders and blame things on my BMI instead of changing our treatment plan. He also encouraged expensive testing and mislead us about their prices.
How was your experience with Subodh Chauhan at Houston Fertility Specialists?
Dr Chauhan was a terrible fit for us. He ignored any discussion of endometriosis because he said he preferred to only treat one thing at a time. He was very quick to shrug his shoulders and blame things on my BMI instead of changing our treatment plan. He also encouraged expensive testing and mislead us about their prices.
During treatment, were you treated like a number or a human with Subodh Chauhan at Houston Fertility Specialists?
Dr Chauhan didn't seem interested in actually tailoring treatment based on any of my test results, and he ignored my endometriosis. It seemed like he had a standard plan that he didn't like to stray from.
Describe your experience with Houston Fertility Specialists.
My insurance seemed to really confuse the clinic staff, leading me to pay wildly different amounts for each routine scan. They were unable to answer any questions as to why the cost varied so wildly.
What specific things went wrong at Houston Fertility Specialists?
  • Provided conflicting information
1
Doctor
Subodh Chauhan
NPS
Humanity
2 of 5
Communication
1 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
1 of 5
1
Clinic
Houston Fertility Specialists
Sugar Land
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2016 - 2017, Unsuccessful
NPS
6
NPS
8
Age 34 - 35
1 Fertility Medications
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
IUI With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
Very pleasant doctor, but did not see her for each visit. Can tell she [Dr. Schenk] is very busy and has lots of patients. Delegates the egg monitoring and medication administering to other staff. I did feel "heard" and she made a point to be proactive with my preferences.... This was my first IUI attempt, so we started with a basic Clomid 100mg regiment cycle days 3-7, then switched to Follistim injection (originally 125iu then dropped dose to 100iu due to responding VERY well) for cycle days 8-12, Ovidrel trigger on cycle day 12. Did not undergo IUI due to too many follicles.
Not the clinics [Houston Fertility Specialists] fault, but it's in the Houston vicinity, which is huge. Depending on how your cycle falls, even if you are based out of a clinic on the North side, if you have to have lab work or scans done on a day the DR is downtown, that's where you go.... The RN that explained my follicle numbers and sizes was wonderful! Took the time to really answer all my questions. Was very thorough when showing me the Follistim Pen and medications.
How was your experience with Leah Schenk at Houston Fertility Specialists?
Very pleasant doctor, but did not see her for each visit. Can tell she is very busy and has lots of patients. Delegates the egg monitoring and medication administering to other staff. I did feel "heard" and she made a point to be proactive with my preferences.
What's one piece of advice would you give a prospective patient of Leah Schenk at Houston Fertility Specialists?
Even monitored/assisted cycles can end in a Negative pregnancy test. We might not be able to control everything, but we sure can control a LOT!
During treatment, were you treated like a number or a human with Leah Schenk at Houston Fertility Specialists?
Tried to accommodate varied schedules, very helpful with the expensive medications, made sure I was able to obtain everything I needed.
Describe the protocols Leah Schenk used in your cycles at Houston Fertility Specialists and their degree of success.
This was my first IUI attempt, so we started with a basic Clomid 100mg regiment cycle days 3-7, then switched to Follistim injection (originally 125iu then dropped dose to 100iu due to responding VERY well) for cycle days 8-12, Ovidrel trigger on cycle day 12. Did not undergo IUI due to too many follicles. Were advised to try unassisted.
Describe your experience with the nursing staff at Houston Fertility Specialists.
The RN that explained my follicle numbers and sizes was wonderful! Took the time to really answer all my questions. Was very thorough when showing me the Follistim Pen and medications.
Describe your experience with Houston Fertility Specialists.
Not the clinics fault, but it's in the Houston vicinity, which is huge. Depending on how your cycle falls, even if you are based out of a clinic on the North side, if you have to have lab work or scans done on a day the DR is downtown, that's where you go. Luckily, my job was in between and they graciously let me go over my lunch hour.
Describe the costs associated with your care under Leah Schenk at Houston Fertility Specialists.
My insurance did not pay anything except the blood work. They were understanding of having to pay out-of-pocket, but it was still very expensive.
Describe Leah Schenk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
Did not get this far.
6
Doctor
Leah Schenk
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Houston Fertility Specialists
Webster
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
NPS
10
NPS
9
Age 39 - 40
1 IVF
1 Embryo Freezing
PCOS
Black or African-American
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Schenk listened to how i wanted to be treated as a patient. She was very gentle with my body throughout all the procedures. I cant be more thankful for the bedside manner she displayed....She took her time with me. Ther eas no rushing or emphasis on the negatives concerning age, medical history, etc. She was excited with me during the whole process...Thorough hormone testing, counseling on procedures, egg retrieval, embryo freezing, pgs testing, explaining embryo quality, letting us cboose embryo, transfer.
The clinic name [Hou Fert Specialists] speaks to the fact that bringing fertility to couples is the main goal. After, becoming pregnant, there were many available doctors to help with.y concerns. I am grateful to all the nursing staff and doctors...Got a prescription not needed and it wasted money...horough hormone testing, counseling on procedures, egg retrieval, embryo freezing, pgs testing, explaining embryo quality, letting us cboose embryo, transfer.
How was your experience with Leah Schenk at Houston Fertility Specialists?
Dr. Schenk listened to how i wanted to be treated as a patient. She was very gentle with my body throughout all the procedures. I cant be more thankful for the bedside manner she displayed. I have referred others to her because of this.
What's one piece of advice would you give a prospective patient of Leah Schenk at Houston Fertility Specialists?
Tell her from the beginning exactly how you want to be treated. Let her know that you dont want to focus on negative statistics and to always be honest, but caring at the same time.
During treatment, were you treated like a number or a human with Leah Schenk at Houston Fertility Specialists?
She took her time with me. Ther eas no rushing or emphasis on the negatives concerning age, medical history, etc. She was excited with me during the whole process.
Describe the protocols Leah Schenk used in your cycles at Houston Fertility Specialists and their degree of success.
Thorough hormone testing, counseling on procedures, egg retrieval, embryo freezing, pgs testing, explaining embryo quality, letting us cboose embryo, transfer.
Describe your experience with your nurse at Houston Fertility Specialists.
Very informative in follow up care.
Describe your experience with Houston Fertility Specialists.
Need more doctors on my side of town. The clinic name speaks to the fact that bringing fertility to couples is the main goal. After, becoming pregnant, there were many available doctors to help with.y concerns. I am grateful to all the nursing staff and doctors.
Describe the costs associated with your care under Leah Schenk at Houston Fertility Specialists.
$20,000
Describe Leah Schenk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
Dr. Schenl let us choose the embryo and explained AB,BB, etc so we could make the decision.
What specific things went wrong at Houston Fertility Specialists?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Houston Fertility Specialists.
Got a prescription not needed and it wasted money
10
Doctor
Leah Schenk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Houston Fertility Specialists
Webster
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5