Idaho Center for Reproductive Medicine

3 doctors work here

Rated 8.9
Strongly recommend: 72%Neutral: 20%Don't recommend: 9%8.9
72% strongly recommend
98 reviews
Operations
9.2
9.2
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.5
8.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.1
9.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
7.9
7.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
822
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Boise
1000 E. Park Blvd.
Boise, ID 83712

98 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
10
Age 26 - 28
1 IUI
1 IVF
1 Embryo Freezing
Unexplained
Native American
Income $50K - $99K
Operations
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Tobler] knows who we are. He understands the delicacy of his profession and he is more than willing to take the time to answer questions, concerns, etc. Our first FET transfer in 2021 was successful and he walked us through every step of the way. In 2023, we transferred again, and unfortunately, that transfer failed. With the steps taken after the failed transfer, Dr. Tobler's staff have been very responsive and easy to work with...
ICRM is very easy to work with. They have great staff who know what they are doing. They are quick to get you answers and it is very easy to get what is needed through phone calls or emails. Every staff member that we have interacted with are all polite and very professional...Zabrina [a nurse] is very personable. She communicates very clearly and you feel like your taken care of under her care...
How was your experience with Kyle Tobler at Idaho Center for Reproductive Medicine?
Great, great doctor. Very respectful. He knows who we are. He understands the delicacy of his profession and he is more than willing to take the time to answer questions, concerns, etc. Our first FET transfer in 2021 was successful and he walked us through every step of the way. In 2023, we transferred again, and unfortunately, that transfer failed. With the steps taken after the failed transfer, Dr. Tobler's staff have been very responsive and easy to work with.
What's one piece of advice would you give a prospective patient of Kyle Tobler at Idaho Center for Reproductive Medicine?
Go in with a list of questions! Ask away. He's more than willing to answer and help walk you through the process!
During treatment, were you treated like a number or a human with Kyle Tobler at Idaho Center for Reproductive Medicine?
When we are with Dr. Tobler, he mentions things about us (he must make great notes and references those before coming into the room). He knows our professions, our son's name, etc. He's very respectful and thoroughly answers questions and explains what is happening during treatments.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Zabrina)
Zabrina is very personable. She communicates very clearly and you feel like your taken care of under her care.
Describe your experience with Idaho Center for Reproductive Medicine.
ICRM is very easy to work with. They have great staff who know what they are doing. They are quick to get you answers and it is very easy to get what is needed through phone calls or emails. Every staff member that we have interacted with are all polite and very professional.
Describe Kyle Tobler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
Dr. Tobler strongly suggests single embryo transfers (unless there is an obvious reason why multiple should be done). Him and his staff like to say "healthy baby, healthy mom" and that is much more guaranteed with a single embryo transfer.
10
Doctor
Kyle Tobler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
7
NPS
7
Age 25
1 IVF
1 Egg Freezing
Male Factor
European
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Fertility Medications With Other Docs
Neutral
Neutral
Successful
I think he [Dr. Tobler] could have been more compassionate regarding pain I had after a saline sonogram but other than that things went well. He followed up and let us know about our options and was very reassuring about freezing my eggs...I would suggest that they ask for his contact information early on so that they can email him directly. That is very helpful...
This clinic [Idaho Center for Reproductive Medicine] does well with helping you through the whole process and are very compassionate...The embryologist is very good at her job which made me feel safer freezing my eggs. They don't have a female provider which I think may be uncomfortable for some women...The nursing staff was supposed to follow up more with the urologist so arrange my egg retrieval to line up with my husband's surgery but I felt that they didn't do that very well and I had to do it myself...
How was your experience with Kyle Tobler at Idaho Center for Reproductive Medicine?
I think he could have been more compassionate regarding pain I had after a saline sonogram but other than that things went well. He followed up and let us know about our options and was very reassuring about freezing my eggs.
What's one piece of advice would you give a prospective patient of Kyle Tobler at Idaho Center for Reproductive Medicine?
I would suggest that they ask for his contact information early on so that they can email him directly. That is very helpful.
Describe the protocols Kyle Tobler used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
We're dealing with severe male factor infertility and IVF was considered our best option. Unfortunately, after retrieving my eggs, my husband's urologist (at a different clinic) wasn't able to retrieve any sperm. We froze my eggs and will eventually need to use a sperm donor. We're taking time to think it through and grieve the fact that my husband will never have biological children but we eventually will choose a donor and create our embryos.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine.
The nursing staff was supposed to follow up more with the urologist so arrange my egg retrieval to line up with my husband's surgery but I felt that they didn't do that very well and I had to do it myself. They took good care of me before and after my procedures and were very reassuring when I experienced some complications.
Describe your experience with Idaho Center for Reproductive Medicine.
This clinic does well with helping you through the whole process and are very compassionate. Some of the staff were new when I went there. The embryologist is very good at her job which made me feel safer freezing my eggs. They don't have a female provider which I think may be uncomfortable for some women.
What specific things went wrong at Idaho Center for Reproductive Medicine?
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
7
Doctor
Kyle Tobler
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
7
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 28
1 IUI
Endometriosis
Unexplained
Latinx
Income $50K - $99K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Tobler made an effort to see me every time I was In the clinic...I was first on pills only then went to pills and injections.[he] supported my desire to use progesterone...I would see him occasionally for follow up ultrasounds for my cycles...I was allowed to suggest options I had heard from other in my experience. He never made me felt less than, he would give me medical data and say it was my choice if it didn’t work we could re-evaluate.
I’ve had labs [from Idaho Center for Reproductive Medicine] that haven’t been released to the portal. Usually my messages got replies back within an hour...MisCommunication between staff does happen. There have been a few times I got the wrong information. Someone would call and correct the mistakes usually. It wasn’t enough to have me discontinue care..
How was your experience with Kyle Tobler at Idaho Center for Reproductive Medicine?
He let me be involved in my care. I was allowed to suggest options I had heard from other in my experience. He never made me felt less than, he would give me medical data and say it was my choice if it didn’t work we could re-evaluate.
What's one piece of advice would you give a prospective patient of Kyle Tobler at Idaho Center for Reproductive Medicine?
No one is perfect I’m sure he has his days. Some days perfect some things are missed. Overall he is worth it. Minor set back are expected in the long game.
During treatment, were you treated like a number or a human with Kyle Tobler at Idaho Center for Reproductive Medicine?
Dr. Tobler made an effort to see me every time I was In the clinic. When the nurses would do my IUI’s he would pop in and wish me success. I would see him occasionally for follow up ultrasounds for my cycles. He really seems like he cares and is involved with my care. From what I see and feel his staff is really interactive with him in my care as well. My last IUI he used an ultrasound to see the IUI, it was so cool to see my baby in that form. I’m forever grateful for my care and my experience. I HIGHLY recommend him.
Describe the protocols Kyle Tobler used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
I was first on pills only then went to pills and injections. Dr Tobler supported my desire to use progesterone.
Describe your experience with the nursing staff at Idaho Center for Reproductive Medicine.
Love them.
Describe your experience with Idaho Center for Reproductive Medicine.
MisCommunication between staff does happen. There have been a few times I got the wrong information. Someone would call and correct the mistakes usually. It wasn’t enough to have me discontinue care.
Describe the costs associated with your care under Kyle Tobler at Idaho Center for Reproductive Medicine.
Expensive but affordable
What specific things went wrong at Idaho Center for Reproductive Medicine?
  • Failed to call with results
  • Failed to order appropriate test
  • Lost results
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Idaho Center for Reproductive Medicine.
I’ve had labs that haven’t been released to the portal. Usually my messages got replies back within an hour.
10
Doctor
Kyle Tobler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
7
NPS
5
Age 32
Income $50K - $99K
2nd of 2 Docs
2 IUI With Other Docs
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
Out of an abundance of caution. Dr. Slater recommended eSET. She thoroughly explained the statistics and probability of both options and ultimately is giving us the choice...is knowledgeable and compassionate. She thoroughly explains all procedures and details. My hesitation is that you don't interact with the doctors at this clinic very often. I've only seen her at our initial consult. I've been told the next time I will see her is at our procedure.
My hesitation is that you don't interact with the doctors at this clinic [Idaho Center for Reproductive Medicine] very often. I've only seen her [Dr. SLater] at our initial consult. I've been told the next time I will see her is at our procedure...This clinic is large and has a very specific schedule they keep for procedures. Be sure to ask all your questions when you actually see the doctor and advocate for yourself if you have different goals.
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
Dr. Slater is knowledgeable and compassionate. She thoroughly explains all procedures and details. My hesitation is that you don't interact with the doctors at this clinic very often. I've only seen her at our initial consult. I've been told the next time I will see her is at our procedure.
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
This clinic is large and has a very specific schedule they keep for procedures. Be sure to ask all your questions when you actually see the doctor and advocate for yourself if you have different goals.
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
This is a very large clinic. The way the operation is set up is you primarily interact with the nursing staff over the doctor. I prefer working with the doctor and knowing they are aware and involved in my case and outcomes.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine.
Our IVF nurse is extremely compassionate and has a lot of experience. She is always willing to answer my questions and responds promptly.
Describe your experience with Idaho Center for Reproductive Medicine.
This clinic is well organized and compassionate. The challenge with the clinic can be less of a personal touch and attention. Scheduling for the initial consult and treatment can be frustrating. I called in August for an appointment and they weren't accepting new patients until February. Once we were ready to begin treatment, they wanted me on a calendar that worked with their availability over my natural cycles.
Describe Cristin Slater's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
Out of an abundance of caution. Dr. Slater recommended eSET. She thoroughly explained the statistics and probability of both options and ultimately is giving us the choice.
What specific things went wrong at Idaho Center for Reproductive Medicine?
  • Lost paperwork
7
Doctor
Cristin Slater
NPS
Humanity
2 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
5
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 28
Recurrent Pregnancy Loss
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Slater was fantastic, incredibly thorough, organized, and cared about me as a person. She went through all of my medical history with me and redid a few tests that she felt had been done incorrectly and ordered more that hadn't been checked...Dr. Slater was very concerned that I not experience any more pregnancy losses, and was very proactive with my treatment plan. She truly cared that I had experienced loss and wanted to prevent it.
It is a bit of a wait to get a first appointment [at Idaho Center for Reproductive Medicine], but then once you're a patient they get you in for appointments incredibly quickly. They're harder to get on the phone as they can be kind of busy, but I found that email was very effective and usually resulted in quicker communication...Very responsive and organized. I had multiple questions with prescriptions and they were answered very quickly
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
Dr. Slater was fantastic, incredibly thorough, organized, and cared about me as a person. She went through all of my medical history with me and redid a few tests that she felt had been done incorrectly and ordered more that hadn't been checked.
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
Go and see her. She will do her absolute best to find a resolution as quickly as possible, which is so helpful after years of struggling!
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
Dr. Slater was very concerned that I not experience any more pregnancy losses, and was very proactive with my treatment plan. She truly cared that I had experienced loss and wanted to prevent it.
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
They found the issue was probably either a clotting factor or blood flow to my uterus. So I started low dose aspirin after a week of preventative antibiotics, and then ovulated. On a positive pregnancy test I was started on vaginal Progesterone, and then following an HCG confirmation I was started on daily lovenox shots
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Khiana)
Very responsive and organized. I had multiple questions with prescriptions and they were answered very quickly
Describe your experience with Idaho Center for Reproductive Medicine.
It is a bit of a wait to get a first appointment, but then once you're a patient they get you in for appointments incredibly quickly. They're harder to get on the phone as they can be kind of busy, but I found that email was very effective and usually resulted in quicker communication
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
Saline ultrasound - 450 OB ultrasound - 240 HSG blood draw - 50
Describe Cristin Slater's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
I didn't have any transfers, as my issue was RPL
What specific things went wrong at Idaho Center for Reproductive Medicine?
  • Failed to call with results
10
Doctor
Cristin Slater
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Unknown Success
NPS
10
NPS
10
Age 29 - 32
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
2 IUI With Other Docs
Donor Eggs With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Mass is a very fun loving person. He always says hi and smiles. When you need someone to listen, he is there and will take the time with you. He doesn't make you feel like you're a number or he needs yo move on. He even will personally call you to deliver results...After trying a cycle of IVF because we wanted to try it, he sat down and talked to us about embryo donation and egg donors. My hormones have been out of wack and have had to stop and restart meds. He has reassured us he will do his best to get us a kiddo.
The clinic staff [at Idaho Center for Reproductive Medicine] is very nice and are always smiling. They are helpful and will find answers for you. The clinic itself in the waiting room is very sterile and not homey feeling. Sometimes I feel like everyone is staring at you because of the way the waiting room is set up...Zabrina [nurse] is amazing. She is understanding and helps you through difficult news. She helps you financially to try and get better deals.
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Mass is a very fun loving person. He always says hi and smiles. When you need someone to listen, he is there and will take the time with you. He doesn't make you feel like you're a number or he needs yo move on. He even will personally call you to deliver results.
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
Go to him. Don't hesitate to write down questions and ask them.
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Mass treated me with respect and sat down and actually listened to me and my spouse. He gave us recommendations but gave his personal choice as well.
Describe the protocols Kevin Maas used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
After trying a cycle of IVF because we wanted to try it, he sat down and talked to us about embryo donation and egg donors. My hormones have been out of wack and have had to stop and restart meds. He has reassured us he will do his best to get us a kiddo.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Zabrina Kopp)
Zabrina is amazing. She is understanding and helps you through difficult news. She helps you financially to try and get better deals.
Describe your experience with Idaho Center for Reproductive Medicine.
The clinic staff is very nice and are always smiling. They are helpful and will find answers for you. The clinic itself in the waiting room is very sterile and not homey feeling. Sometimes I feel like everyone is staring at you because of the way the waiting room is set up.
Describe the costs associated with your care under Kevin Maas at Idaho Center for Reproductive Medicine.
9,800 for iVF and 4000 for meds
Describe Kevin Maas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
He goes over the health concerns and his reasoning for it.
10
Doctor
Kevin Maas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
5
NPS
9
Age 32 - 34
5 IUI
1 IVF
Unexplained
Income $50K - $99K
Teacher
Only Doc Seen
Doesn't Recommend
Strongly Recommends
Successful
Dr. Slater was okay as a doctor. I didn’t feel like she took the time to get to know me or give me any answers. I was never given any explanation about why the IUIs failed and was just given more medication. I needed answers why I wasn’t able to get pregnant and I didn’t feel like I got any answers from Dr. Slater...Be prepared that she doesn’t have great bed side manner...I did 5 IUIs. The first two with Clomid and then was switched to letrozole because of my lining being too thin. I used injections every time and the last IUI was the highest dosage. I was never given any explanations on the medication or increasing the dosage. The results from all my IUIs were all negative.
Friendly front office staff, finance coordinators, nurses, ultrasound techs, etc [at Idaho Center for Reproductive Medicine]. I felt important and cared about these people. Weakness is how busy the office is and getting into appointments on time. I always waited 15-20 minutes after my appointment time...The nurses were always wonderful and helpful! Answered all my questions quickly. Showed compassion. I felt supported by the nurses, CNAs, and ultrasound techs. They were the reasons I s
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
Dr. Slater was okay as a doctor. I didn’t feel like she took the time to get to know me or give me any answers. I was never given any explanation about why the IUIs failed and was just given more medication. I needed answers why I wasn’t able to get pregnant and I didn’t feel like I got any answers from Dr. Slater.
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
Be prepared that she doesn’t have great bed side manner.
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
Dr. Slater didn’t take the time to talk with me or get to know me as a person.
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
I did 5 IUIs. The first two with Clomid and then was switched to letrozole because of my lining being too thin. I used injections every time and the last IUI was the highest dosage. I was never given any explanations on the medication or increasing the dosage. The results from all my IUIs were all negative.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Natalie )
The nurses were always wonderful and helpful! Answered all my questions quickly. Showed compassion. I felt supported by the nurses, CNAs, and ultrasound techs. They were the reasons I stayed!
Describe your experience with Idaho Center for Reproductive Medicine.
Friendly front office staff, finance coordinators, nurses, ultrasound techs, etc. I felt important and cared about these people. Weakness is how busy the office is and getting into appointments on time. I always waited 15-20 minutes after my appointment time.
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
All costs were out of pocket. There were no payment plans. I feel like a payment plan would be helpful in this process. It’s so expensive and we need options for paying.
5
Doctor
Cristin Slater
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
1 of 5
9
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
9
NPS
10
Age 31 - 32
3 IUI
Diminished Ovarian Reserve
Income $50K - $99K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Maas is honest about all the procedures...the processes and the percentage rate of success...He shared his personal story of his battle with infertility with his wife. He is caring and listens to our concerns...shows compassion towards our circumstance...included us in his decision making and how aggressive we wanted to be. We together to use clomid with all the cycles of iui. I successfully ovulated all three times but all from the same side. Which unfortunately was the side that my fallopian tube was slightly constricted. We are currently saving to try again with a more aggressive approach.
[The nursing] staff at ICRM were so kind and compassionate. The always shared or excitement and good is in the sadness when a cycle was negative...The consult was around $250. Each cycle of IUI was around $1000...There is a consistency throughout all the staff and the quality of the procedures performed. The explain what and why they do anything and are open to any and all questions.
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Maas shows compassion towards our circumstance. He genuinely wants all his patient to experience the wonderful treat it is to become a parent. By sharing his story and experience of being on the patient side of infertility, showed my husband and I that he not only empathizes with us but can also sympathize with our situation and the emotional turmoil that it causes.
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
Ask every and all questions you could possible have. Dr. Maas is honest about all the procedures toy may have, the processes and the percentage rate of success.
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
He shared his personal story of his battle with infertility with his wife. He is caring and listens to our concerns.
Describe the protocols Kevin Maas used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
Dr. Maas included us in his decision making and how aggressive we wanted to be. We together to use clomid with all the cycles of iui. I successfully ovulated all three times but all from the same side. Which unfortunately was the side that my fallopian tube was slightly constricted. We are currently saving to try again with a more aggressive approach.
Describe your experience with the nursing staff at Idaho Center for Reproductive Medicine.
The missing staff at ICRM were so kind and compassionate. The always shared or excitement and good is in the sadness when a cycle was negative.
Describe your experience with Idaho Center for Reproductive Medicine.
All the staff is so compassionate and caring. They want you to be successful in all your treatments. There is a consistency throughout all the staff and the quality of the procedures performed. The explain what and why they do anything and are open to any and all questions.
Describe the costs associated with your care under Kevin Maas at Idaho Center for Reproductive Medicine.
The consult was around $250. Each cycle of IUI was around $1000
9
Doctor
Kevin Maas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2018, Unsuccessful
NPS
10
NPS
10
Age 40 - 44
1 IUI
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Income $0 - $49K
Sales Representative
1st of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Maas and my coordinator[Idaho Center for Reproductive Medicine] made sure I knew every part of the IVF procedure and the options that I had. ... Dr. Maas was very nice and I believe that he will give me the baby I truly want. He knows how to do it with a donor egg ... 1 embryo because I am an "older" patient. ... we started with three cycles of clomid, we were then going to do IVF with Donor eggs. ... My experience with Dr. Kevin Maas was very good
They [Idaho Center for Reproductive Medicine] gave me resources to find financial, (even provided me with a grant) and emotional help. They are a clean, well appointed clinic with knowledgeable staff in every portion right down to the blood draw. ... The clinic was excellent, their strengths were communication. I knew about the processes extensively and can tell others what I know. ... Dr. Maas and my coordinator made sure I knew every part of the IVF procedure and the options that I had. I
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
My experience with Dr. Kevin Maas was very good, every person at ICRM were super and treated my with respect and went out of their way to help me in any way they could including providing me with a grant which I couldn't use because I ran out of funds. I will continue to go to Dr. Kevin Maas for any other treatments that I get and often recommend him to others.
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
Make sure that you go in knowing that there can be disappointments, but Dr. Kevin Maas will help you as long as you can get the funds to have the procedures.
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Maas was very nice and I believe that he will give me the baby I truly want. He knows how to do it with a donor egg, I just ran out of funds to finish the procedures.
Describe the protocols Kevin Maas used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
we started with three cycles of clomid, we were then going to do IVF with Donor eggs.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine.
very caring, organized and compassionate. Very Knowledgeable.
Describe your experience with Idaho Center for Reproductive Medicine.
The clinic was excellent, their strengths were communication. I knew about the processes extensively and can tell others what I know. They gave me resources to find financial, (even provided me with a grant) and emotional help. They are a clean, well appointed clinic with knowledgeable staff in every portion right down to the blood draw. Dr. Maas and my coordinator made sure I knew every part of the IVF procedure and the options that I had. I wish I had gone to them years ago!
Describe the costs associated with your care under Kevin Maas at Idaho Center for Reproductive Medicine.
they were very reasonable, I believe it was about 24,000 for IVF
Describe Kevin Maas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
1 embryo because I am an "older" patient.
10
Doctor
Kevin Maas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
9
NPS
10
Age 35 - 36
2 IUI
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Maas] was very intelligent and explained everything very well. He didn't mind me asking a million questions and wanting statistics and numbers on everything. He was sympathetic and never questioned or pressured us if we didnt want to do a treatment due to cost...We used rather low doses of gonal-f and Menopur. Due to my risk of preterm labor he was very mindful of possible multiples.
We had a discount program for medications the first year [at Idaho Center for Reproductive Medicine]...They [nurses] are always helpful and don't mind if I ask questions. As our treatments went/go on I feel them rooting extra hard for us. Even when they have to call to give us negative results they are compassionate...Please be away are you enter the back hallway it is lined with pictures of the babies they have helped create. I'm sure for some this is encouraging but I feel as my time goes further and further with them I find it hard to look at. It reminds me that others were successful and we have not been.
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
He was very intelligent and explained everything very well. He didn't mind me asking a million questions and wanting statistics and numbers on everything. He was sympathetic and never questioned or pressured us if we didnt want to do a treatment due to cost.
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
Don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
They were always very personable. Greeted with a smile and never seemed rushed through.
Describe the protocols Kevin Maas used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
We used rather low doses of gonal-f and Menopur. Due to my risk of preterm labor he was very mindful of possible multiples.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Shana)
They are always helpful and don't mind if I ask questions. As our treatments went/go on I feel them rooting extra hard for us. Even when they have to call to give us negative results they are compassionate.
Describe your experience with Idaho Center for Reproductive Medicine.
I feel like it is clean and comfortable. The front desk staff is very helpful and Tami is always a pleasure to talk with as you check out. She was very helpful when trying to fill out insurance forms for reimbursement. Please be away are you enter the back hallway it is lined with pictures of the babies they have helped create. I'm sure for some this is encouraging but I feel as my time goes further and further with them I find it hard to look at. It reminds me that others were successful and we have not been.
Describe the costs associated with your care under Kevin Maas at Idaho Center for Reproductive Medicine.
We had a discount program for medications the first year. Our cycles averaged $700ish/cycle with out IUI.
Describe Kevin Maas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
We have not gotten to this point in our treatment yet.
9
Doctor
Kevin Maas
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2022, Unknown Success
NPS
10
NPS
10
2 Fertility Medications
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Maas is relatable, compassionate, knowledgeable, and thorough with treatment plan and options. He doesn't rush appointments. He answers all of our questions and he/team communicates with us on a regular basis so that we never feel like we are in the dark with the treatment/assessment plan...He spoke in laymen terms, so it was easy to understand him...I appreciate his bedside compassion and his medical competence/knowledge...
The clinic [Idaho Center for Reproductive Medicine] is very organized with labs, US, dr appointments, etc. They are efficient and I don't have to wait very long. All around great customer service. The only thing that was new to me was their patient portal, but it is convenient to have all of our communication and resources in one place....
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Maas is relatable, compassionate, knowledgeable, and thorough with treatment plan and options. He doesn't rush appointments. He answers all of our questions and he/team communicates with us on a regular basis so that we never feel like we are in the dark with the treatment/assessment plan.
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
I'm so glad I picked Dr. Maas. If I had the choice to pick another doctor, I wouldn't. Dr. Maas is the go-to doc for fertility!
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Maas spent over an hour discussing our medical situation, our options, etc. He spoke in laymen terms, so it was easy to understand him. He did not rush the appointment. He was able to relate to us and our situation so he understood what we were going through. I appreciate his bedside compassion and his medical competence/knowledge. It is rare to see both in doctors. Thank you!
Describe your experience with Idaho Center for Reproductive Medicine.
The clinic is very organized with labs, US, dr appointments, etc. They are efficient and I don't have to wait very long. All around great customer service. The only thing that was new to me was their patient portal, but it is convenient to have all of our communication and resources in one place.
Describe Kevin Maas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
For safety reasons, he recommends one embryo transfer, but is open to multiple embryo transfers depending on the patient.
10
Doctor
Kevin Maas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2010 - 2012, Unsuccessful
NPS
4
NPS
7
Age 33 - 35
8 IUI
European
Income $50K - $99K
Marketer or PR
Only Doc Seen
Donor Sperm
Doesn't Recommend
Neutral
Unsuccessful
She [Dr. Slater] didn't have anything different for me to try after 8 failed IUIs. She just wanted to increase the same meds and keep doing the same thing over and over, which obviously wasn't working because I wasn't responding to them and wasn't getting pregnant. I was in my early 30s and in perfect health, and I ovulated like clockwork on my own... It didn't feel very personalized and they quickly ran out of new things for me to try. The only new idea they had was increasing the meds, to which I wasn't reponding well.
A nice clinic [ID Ctr for Repro Med]. Met expectations in terms of cleanliness and comfort. I got the feeling they were professionals who knew what they were doing....They [nurses] were hard to get ahold of by phone if you missed a call. That said, they were very understanding and sweet when delivering bad news after bad news....They definitely had a process. Try A, if that doesn't work, try B. Then try C. If that doesn't work, schedule a consultation. Repeat. It didn't feel very personalized and they quickly ran out of new things for me to try.
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
She didn't have anything different for me to try after 8 failed IUIs. She just wanted to increase the same meds and keep doing the same thing over and over, which obviously wasn't working because I wasn't responding to them and wasn't getting pregnant. I was in my early 30s and in perfect health, and I ovulated like clockwork on my own.
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
I know Idaho options are very limited. Consider traveling for treatment, or if you must stay local, be prepared to educate yourself and know what to ask for when the standard menu of options doesn't work for you.
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
They definitely had a process. Try A, if that doesn't work, try B. Then try C. If that doesn't work, schedule a consultation. Repeat. It didn't feel very personalized and they quickly ran out of new things for me to try. The only new idea they had was increasing the meds, to which I wasn't reponding well.
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
Typical Clomid, trigger shot, IUI, progesterone, blood test. She added an injectable for a few cycles but it was very expensive and I never produced more than 2 follicles on it.
Describe your experience with the nursing staff at Idaho Center for Reproductive Medicine.
They were hard to get ahold of by phone if you missed a call. That said, they were very understanding and sweet when delivering bad news after bad news.
Describe your experience with Idaho Center for Reproductive Medicine.
A nice clinic. Met expectations in terms of cleanliness and comfort. I got the feeling they were professionals who knew what they were doing. zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
Around $500 per cycle.
4
Doctor
Cristin Slater
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
2 of 5
7
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 25
Endometriosis
Tubal Blockage
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Maas is] Great at communicating with us. Follows through with what he has said. Very patient and kind. Really took the time to give me my options and explained why some routes might in the long run make more sense than others. I never felt pressured into going one way or another ... He’s very dedicated to finding a plan that works for us, and giving us all possible options
They [Idaho Center for Reproductive Medicine] have a very long wait list and that can be frustrating. ... [Nurses are] Very nice, but often found them to be flustered and having a hard time keeping everything straight and coordinating all parts of my treatment and work up ... Just keep in mind this is about you, be clear about what is important to you, make your needs clear, communicate effectively especially if you are a patient from another city like I was. Remember to advocate for yourself and do your own research into your options.
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
Great at communicating with us. Follows through with what he has said. Very patient and kind. Really took the time to give me my options and explained why some routes might in the long run make more sense than others. I never felt pressured into going one way or another
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
Be open and honest about your history and what your goals are going forward
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
He’s always been very patient and kind. Took the time to really explain everything especially when giving tough news. He’s very dedicated to finding a plan that works for us, and giving us all possible options
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Ella and Carmen )
Very nice, but often found them to be flustered and having a hard time keeping everything straight and coordinating all parts of my treatment and work up
Describe your experience with Idaho Center for Reproductive Medicine.
They have a very long wait list and that can be frustrating. Just keep in mind this is about you, be clear about what is important to you, make your needs clear, communicate effectively especially if you are a patient from another city like I was. Remember to advocate for yourself and do your own research into your options.
Describe Kevin Maas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
He recommended one embryo at a time but also stated the final decision could rest with my partner and I
10
Doctor
Kevin Maas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
9
NPS
9
Age 31 - 33
2 IUI
3 IVF
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
It took a while but I felt Dr. Slater and her staff knew me and cared about my outcome....She is very intelligent which helps you trust her and what she is doing. She struggles to explain things in a way that is easy to understand but she is also okay if you ask her questions or explain it in a different way.... We didn't use ICSI the first time and after that she mandated it which was a good decision.
They [Idaho Ctr for Reproductive Med] will get to know you and you will feel special. Most of the people working there have gone through infertility themselves so they "get it." They have some communication things to still work out....Nothing big some communication mistakes between people working at the clinic. Some discrepancies with billing.... It took a round of IVF to develop our relationship. Our first interaction was very cold but after we went through a round of IVF she was very compassionate and helpful.
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
She is very intelligent which helps you trust her and what she is doing. She struggles to explain things in a way that is easy to understand but she is also okay if you ask her questions or explain it in a different way.
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
Tape record or bring someone with you to your first visit so you can listen back to what was said to help explain. In addition don't feel scared to call/email with any questions that may come up.
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
It took a while but I felt Dr. Slater and her staff knew me and cared about my outcome.
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
She explained everything to us. We didn't use ICSI the first time and after that she mandated it which was a good decision.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Kara)
It took a round of IVF to develop our relationship. Our first interaction was very cold but after we went through a round of IVF she was very compassionate and helpful.
Describe your experience with Idaho Center for Reproductive Medicine.
They will get to know you and you will feel special. Most of the people working there have gone through infertility themselves so they "get it." They have some communication things to still work out.
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
Unsure
Describe Cristin Slater's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
She was honest and open but willing to let us make the decision.
What specific things went wrong at Idaho Center for Reproductive Medicine?
  • Provided conflicting information
Describe the specific things that went wrong at Idaho Center for Reproductive Medicine.
Nothing big some communication mistakes between people working at the clinic. Some discrepancies with billing.
9
Doctor
Cristin Slater
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2017 - 2018, Unsuccessful
NPS
10
NPS
8
Age 24 - 25
6 Fertility Medications
PCOS
Unexplained
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Neutral
Unsuccessful
Dr Slater was so kind and compassionate. She made she I understood everything I was going to be going through. The tests were coming back fine, but nothing was happening. ... She raised my dosage, nothing came of it. ... After multiple injections, I told her I couldn't afford it anymore. She comped me enough injections to complete one more cycle, and even though it failed, her true compassion showed. ...
Weaknesses- must always pay upfront, cannot do payment plans. ... Strengths- compassion they [Idaho Center for Repro Med] have towards patients. Clean and relaxing environment. Open weekends. Someone is almost always available to talk to. ... Everyone knows your name. Everyone is friendly and compassionate and understanding. Gentle with how the treat you. Care about your pain levels.
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
Dr Slater was so kind and compassionate. She made she I understood everything I was going to be going through. The tests were coming back fine, but nothing was happening. After multiple injections, I told her I couldn't afford it anymore. She comped me enough injections to complete one more cycle, and even though it failed, her true compassion showed.
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
Be open and honest.
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
Everyone knows your name. Everyone is friendly and compassionate and understanding. Gentle with how the treat you. Care about your pain levels.
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
Dr Slater wanted to start with letrozole for 3 months. We did that and nothing came of it. She raised my dosage, nothing came of it. She started me on injections and still nothing came of it.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Maria)
Maria was a little difficult to get ahold of in the beginning, but quickly grew better about responding to emails and phone calls. All nurses showed true caring and compassion toward me every single visit.
Describe your experience with Idaho Center for Reproductive Medicine.
Strengths- compassion they have towards patients. Clean and relaxing environment. Open weekends. Someone is almost always available to talk to. Weaknesses- must always pay upfront, cannot do payment plans.
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
Expensive, but understandably so. More affordable than having an ultrasound at the local hospital.
10
Doctor
Cristin Slater
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017 - 2018, Unknown Success
NPS
7
NPS
7
Age 31 - 32
Endometriosis
Male Factor
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
1 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
We only met Cristin during the first appointment. Basically I felt like she really wanted us to do IVF. We decided that we want to do 2 IUI beforeIVF. She explained things very thoroughly. Her assistant did take a day and a half to call me back. The nurse that did the IUI was amazing.... We did IUI with letrozole and 375u of gonal f. Thinking for the second iui it will be the same protocol.... I don’t feel like all the pre stuff before the iui was not fully explained. We were suppose to be abstenant from CD 7 onward, no one told me and said it was listed in the paperwork
The clinic is new. They seem kind of disorganized but are able to meet the needs of the treasure valley. The very first appointment back in June of 2016 my husband did not care for Dr Moss but we were okay with DrSlater... Medication costs were about $300 out of pocket, my insurance did cover the letrozole. The procedure with the wash was about $600... [Nursing Staff] They are all very nice... I don’t feel like all the pre stuff before the iui was not fully explained.
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
We only met Cristin during the first appointment. Basically I felt like she really wanted us to do IVF. We decided that we want to do 2 IUI beforeIVF. She explained things very thoroughly. Her assistant did take a day and a half to call me back. The nurse that did the IUI was amazing.
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
Take a lot of questions when you meet with her
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
I called to start my cycle and they took until the next day to call me back
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
We did IUI with letrozole and 375u of gonal f. Thinking for the second iui it will be the same protocol.
Describe your experience with the nursing staff at Idaho Center for Reproductive Medicine.
They are all very nice.
Describe your experience with Idaho Center for Reproductive Medicine.
The clinic is new. They seem kind of disorganized but are able to meet the needs of the treasure valley. The very first appointment back in June of 2016 my husband did not care for Dr Moss but we were okay with DrSlater
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
Medication costs were about $300 out of pocket, my insurance did cover the letrozole. The procedure with the wash was about $600
Describe Cristin Slater's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
Na
What specific things went wrong at Idaho Center for Reproductive Medicine?
  • Failed to convey critical information
Describe the specific things that went wrong at Idaho Center for Reproductive Medicine.
I don’t feel like all the pre stuff before the iui was not fully explained. We were suppose to be abstenant from CD 7 onward, no one told me and said it was listed in the paperwork
7
Doctor
Cristin Slater
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
7
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2017 - 2018, Unsuccessful
NPS
8
NPS
10
Age 33 - 34
2 IUI
Unexplained
East Asian
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
Dr. Maas was very through on each step I need to take to begin the process. He explained all the testing for myself and my husband. He was understanding, since he and his wife have also recently gone through all the stages and testing for fertility treatments.... After the testing we decided to try IUI, I went on clomid for cycle days 3-7, had a couple ultrasounds to measure and count my follicles and then a trigger shot on day 13 with IUI on day 15.
Well they [Idaho Ctr for Repro Med] just recently moved to a beautiful new location. It seems so much bigger and more organized. Everyone seems happy to be in the new, bigger space. They have all the equipment necessary, the rooms are private and not super bright lights.... I think for all the testing for my husband and I and the first round of IUI it was around $2000... Shauna has been great, I don’t actually see her much but she is the one I call for the plans.
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Maas was very through on each step I need to take to begin the process. He explained all the testing for myself and my husband. He was understanding, since he and his wife have also recently gone through all the stages and testing for fertility treatments.
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
Be patient. Trust the process.
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
He was very personable and understood my goals and issues. His staff have been great to work with.
Describe the protocols Kevin Maas used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
After the testing we decided to try IUI, I went on clomid for cycle days 3-7, had a couple ultrasounds to measure and count my follicles and then a trigger shot on day 13 with IUI on day 15.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Shauna Bennett)
Shauna has been great, I don’t actually see her much but she is the one I call for the plans. She always calls back in a timely manner and is able too answer my questions. She knows the plan as exactly what and when I need to do thing a. She has been really helpful.
Describe your experience with Idaho Center for Reproductive Medicine.
Well they just recently moved to a beautiful new location. It seems so much bigger and more organized. Everyone seems happy to be in the new, bigger space. They have all the equipment necessary, the rooms are private and not super bright lights.
Describe the costs associated with your care under Kevin Maas at Idaho Center for Reproductive Medicine.
I think for all the testing for my husband and I and the first round of IUI it was around $2000
8
Doctor
Kevin Maas
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
2018, Unsuccessful
NPS
6
NPS
6
Age 50
1 IUI
Income $50K - $99K
Teacher
1st of 3 Docs
2 IUI With Other Docs
LGBTQ+
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Slater is kind and nice and wants the best for each person or couple that she sees. Dr. Slater gave us the different scenarios with using IUI and now we recently met discussing IVF...Dr. Slater has updated up on how the procedure works...My spouse was placed on hormones to increase the follicle size and also did injections for three rounds. The first round, too many follicles were produced so Dr. Slater sucked out one.
We saw [Dr.] Slater's nurse [at Idaho Center for Reproductive Medicine] more than the doctor...Nurse Jen showed a lot of compassion and hope...The people working there, seem nice. Communication is lacking a bit. However, they are the only clinic in the area and are super busy. It's important to be educated before even going to the clinic so you can have a clearer understanding of what they are saying.
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
Dr. Slater is kind and nice and wants the best for each person or couple that she sees. Dr. Slater gave us the different scenarios with using IUI and now we recently met discussing IVF. It's been an interesting journey. Dr. Slater has updated up on how the procedure works.
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
One piece advice for anyone, would be to be knowledgeable and what you are getting into. Educate yourself so you can ask questions.
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
We saw Slater's nurse more than the doctor but it appears that's what happens in the medical field.
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
My spouse was placed on hormones to increase the follicle size and also did injections for three rounds. The first round, too many follicles were produced so Dr. Slater sucked out one.
Describe your experience with the nursing staff at Idaho Center for Reproductive Medicine.
They are doing the best they can do. Nurse Jen showed a lot of compassion and hope.
Describe your experience with Idaho Center for Reproductive Medicine.
The people working there, seem nice. Communication is lacking a bit. However, they are the only clinic in the area and are super busy. It's important to be educated before even going to the clinic so you can have a clearer understanding of what they are saying.
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
Its been spendy but it's all perspective, too.
Describe Cristin Slater's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
NA
What specific things went wrong at Idaho Center for Reproductive Medicine?
  • Provided conflicting information
Describe the specific things that went wrong at Idaho Center for Reproductive Medicine.
Communication was a little confusing at times.
6
Doctor
Cristin Slater
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
6
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2016 - 2018, Unsuccessful
NPS
10
NPS
10
Age 39 - 41
3 Embryo Freezing
Diminished Ovarian Reserve
Endometriosis
Male Factor
Uterine Fibroids
Recurrent Pregnancy Loss
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Cristin Slater] is great. Smart, thorough and kind. She was very blunt at first but is willing to answer questions, consider the patient’s wishes and financial limitations in treatment decisions. .... First retrieval gonal f, certitude, menopur. 2nd and 3rd retrieval added clomid. First transfer estrodiol progesterone injection Lovenox. Second transfer Lupron and same as aboive. Both postponed due to cysts and estradiol levels too high
[ID Center for Reproductive Medicine is] Very busy. Ask lots of questions and schedule early. Billing was difficult but mostly because of our insurance. Would ha e liked to see the doctor more to discuss her treatment decisions and reasoning. Ie they weren’t going to use a Med because it was expensive but our insurance paid for it and I may have had worse chances if I didn’t ask why
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
She’s great. Smart, thorough and kind. She was very blunt at first but is willing to answer questions, consider the patient’s wishes and financial limitations in treatment decisions. I don’t have time to say more!
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
Ask questions!
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
The staff cares and wants us to succeed. Hugs and tears when bad news is given
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
First retrieval gonal f, certitude, menopur. 2nd and 3rd retrieval added clomid. First transfer estrodiol progesterone injection Lovenox. Second transfer Lupron and same as aboive. Both postponed due to cysts and estradiol levels too high
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Kara and Zabrina)
All caring, easy to talk to, supportive
Describe your experience with Idaho Center for Reproductive Medicine.
Very busy. Ask lots of questions and schedule early. Billing was difficult but mostly because of our insurance. Would ha e liked to see the doctor more to discuss her treatment decisions and reasoning. Ie they weren’t going to use a Med because it was expensive but our insurance paid for it and I may have had worse chances if I didn’t ask why
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
I don’t know the details
What specific things went wrong at Idaho Center for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Idaho Center for Reproductive Medicine.
Billing we got conflicting information from different people. Had some issues with getting the right meds called into to the right pharmacy
10
Doctor
Cristin Slater
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 39 - 40
1 IUI
1 IVF
1 Embryo Freezing
Unexplained
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Great experience...she [Dr. Slater] was both clinically knowledgeable and personable...communication was clear and information was easy to understand...she seemed to be genuinely interested in your success and was empathetic to past struggles ... We used fresh sperm ( increased success) did pgs because of my age (one embryo had trisomy 16), and implanted based on motor scores.
All of the staff [Idaho Center for Repro Medicine] was extremely helpful. When my progesterone was late from the mail order clinic, they met my husband at the office to give me enough of a supply to continue the treatment while waiting on the supply delivery. ... Appointments were always on time. ... Staff was great and knowledgable
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
Great experience...she was both clinically knowledgeable and personable...communication was clear and information was easy to understand...she seemed to be genuinely interested in your success and was empathetic to past struggles
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
Be prepared..the treatment is very regimented
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
Staff was great and knowledgable
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
We used fresh sperm ( increased success) did pgs because of my age (one embryo had trisomy 16), and implanted based on motor scores. I had read after retrieval, success was increased by waiting a month so we did. To increase success 2 embryos were implemented
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Kara Hill)
All of the staff was extremely helpful. When my progesterone was late from the mail order clinic, they met my husband at the office to give me enough of a supply to continue the treatment while waiting on the supply delivery.
Describe your experience with Idaho Center for Reproductive Medicine.
The clinic has relocated since I received care. The one problem with the clinic location was limited downtown parking but this may not be an issue with the new location which is not just outside the downtown area. Appointments were always on time.
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
25,000
Describe Cristin Slater's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
It was a joint discussion. The decision was based on my preference to increase success
10
Doctor
Cristin Slater
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
0
NPS
2
Age 28 - 29
3 IUI
Unexplained
European
Income $50K - $99K
1st of 2 Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Slater did not appear very involved in the process for her patients. Nor was she overly invested in our diagnosis. She is very knowledgeable, but it feels like she was talking at us, rather than to us.... Dr Slater rushes us through our consult and used a significant amount of jargon that someone who has not done any research about the TTC journey may not understand. We were pushed to do IUI without being told the true statistics.
[ID Ctr for Repro Med-Boise has] Knowledgeable doctors. Nice nursing staff. Finance coordinator is great and so patient!! We went to the new location one time and it was beautiful, but it makes me sad to think about all of the people who had to pay an astronomical amount to make a baby and finance the new facility. The prices are ridiculous compared to other places and they have the market by the tender bits.
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
Dr Slater did not appear very involved in the process for her patients. Nor was she overly invested in our diagnosis. She is very knowledgeable, but it feels like she was talking at us, rather than to us.
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
Come prepared with questions. Advocate for yourself. If you want to do IVF right out of the gate, say something!
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
Dr Slater rushes us through our consult and used a significant amount of jargon that someone who has not done any research about the TTC journey may not understand. We were pushed to do IUI without being told the true statistics.
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
Round 1 IUI - 50mg Clomid, trigger shot, progesterone. No pregnancy
Describe your experience with Idaho Center for Reproductive Medicine.
Knowledgeable doctors. Nice nursing staff. Finance coordinator is great and so patient!! We went to the new location one time and it was beautiful, but it makes me sad to think about all of the people who had to pay an astronomical amount to make a baby and finance the new facility. The prices are ridiculous compared to other places and they have the market by the tender bits.
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
$20,000
What specific things went wrong at Idaho Center for Reproductive Medicine?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
0
Doctor
Cristin Slater
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
1 of 5
Explained risks
5 of 5
Adaptability
4 of 5
2
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
4 of 5
Scheduling
1 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
4 of 5
2015 - 2016, Successful
NPS
10
NPS
10
Age 25 - 26
Endometriosis
PCOS
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Maas was very caring and compassionate. You can tell he really has a passion for helping couples conceive. Our first visit Dr.Maas went over step by step what we were looking at and what we were going to have to do. He always had our best interest in mind.... All of the nurses were so great. I remember a few times breaking down and crying. Going though IVF is so emotional. Most of the staff there has gone through exactly what I went through. They were amazing support!
I think that everything at the clinic [Idaho Center for Reproductive Medicine]was great!!! My scheduling always went smoothly and my appointments were rarely late! Plus hey just moved to an amazing new building which I hear is great! Sometimes I got a little confused on what my bill was and what exactly I was paying for but there was always someone there to help!... All of the nurses were so great. I remember a few times breaking down and crying. Going though IVF is so emotional. Most of the staff there has gone through exactly what I went through. They were amazing support!
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Maas was very caring and compassionate. You can tell he really has a passion for helping couples conceive. Our first visit Dr.Maas went over step by step what we were looking at and what we were going to have to do. He always had our best interest in mind.
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
I don’t necessarily know if it would be advice but just ask all the questions you need Dr. Maas will happily answer them!
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr Maas was amazing! Very caring and compassionate!
Describe your experience with the nursing staff at Idaho Center for Reproductive Medicine.
All of the nurses were so great. I remember a few times breaking down and crying. Going though IVF is so emotional. Most of the staff there has gone through exactly what I went through. They were amazing support!
Describe your experience with Idaho Center for Reproductive Medicine.
I think that everything at the clinic was great!!! My scheduling always went smoothly and my appointments were rarely late! Plus hey just moved to an amazing new building which I hear is great! Sometimes I got a little confused on what my bill was and what exactly I was paying for but there was always someone there to help!
Describe Kevin Maas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
Dr. Maas prefers to only do one embryo transfer at one time. I expressed my concerned and that I wanted to transfer 2 he let me know that wouldn’t be his choice but said that he would do it. I
10
Doctor
Kevin Maas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
NPS
10
NPS
10
Age 24 - 27
1 IVF
Donor Eggs
Diminished Ovarian Reserve
Endometriosis
PCOS
Poor Egg Quality
European
Income $50K - $99K
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Maas is patient, kind and has great bedside manner. He explains treatment in a way that makes it understandable and not stressful. He treats each patient like they are his only patient and you can tell he cares greatly about helping his patients start a family.... relax because Dr. Maas is very good at his job and will do everything he can to help them achieve pregnancy.
Everyone at the clinic [Idaho Center for Reproductive Medicine] is excellent and very easy to work with! They make you feel like family! The scheduling is great and each step of the way there is someone there to answer any questions that you might have... Kind, organized, willing to go the extra mile.... Dr. Maas is very involved with his patients and makes you feel like you are his only patient.
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Maas is patient, kind and has great bedside manner. He explains treatment in a way that makes it understandable and not stressful. He treats each patient like they are his only patient and you can tell he cares greatly about helping his patients start a family.
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
To relax because Dr. Maas is very good at his job and will do everything he can to help them achieve pregnancy.
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Maas is very involved with his patients and makes you feel like you are his only patient.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Jenifer and Zabrina )
Kind, organized, willing to go the extra mile.
Describe your experience with Idaho Center for Reproductive Medicine.
Everyone at the clinic is excellent and very easy to work with! They make you feel like family! The scheduling is great and each step of the way there is someone there to answer any questions that you might have
Describe the costs associated with your care under Kevin Maas at Idaho Center for Reproductive Medicine.
$18,000
Describe Kevin Maas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
We did a multiple embryo transfer because we had already had a single transfer fail.
10
Doctor
Kevin Maas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016, Unknown Success
NPS
8
NPS
8
Age 35
Unexplained
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
1 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
He [Dr. Kevin Mass] took the time to talk to us and answer all questions before even doing any exams or treatments...Dr Maas was very friendly and helpful. He helped explain everything and showed pictures and examples to us. He was more than willing to answer all questions we had and didn't rush us. He seemed to be understanding as he and his wife have also done infertility treatment. Overall I feel my experience was great working with him...He seemed to have my best interest in hand.
It [Idaho Center for Reproductive Medicine- Boise] is a cute office that feels like home. The staff are all nice and very helpful...All that worked with me seemed to know the doctors and the procedures well. They knew the process and paperwork for everything...He [Dr. Kevin Maas] took the time to talk to us and answer all questions before even doing any exams or treatments.
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr Maas was very friendly and helpful. He helped explain everything and showed pictures and examples to us. He was more than willing to answer all questions we had and didn't rush us. He seemed to be understanding as he and his wife have also done infertility treatment. Overall I feel my experience was great working with him.
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
Don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
He took the time to talk to us and answer all questions before even doing any exams or treatments.
Describe the protocols Kevin Maas used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
I don't remember everything but he did explain why he would do what he was suggesting due to risk level of best outcome. He seemed to have my best interest in hand.
Describe your experience with the nursing staff at Idaho Center for Reproductive Medicine.
All that worked with me seemed to know the doctors and the procedures well. They knew the process and paperwork for everything.
Describe your experience with Idaho Center for Reproductive Medicine.
It is a cute office that feels like home. The staff are all nice and very helpful.
8
Doctor
Kevin Maas
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2007 - 2014, Unknown Success
NPS
8
NPS
8
Age 24 - 31
2 IUI
Male Factor
PCOS
Latinx
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
She [Dr. Christin Slater] was not afraid to give answers whether they be positive or negative. She was also incredibly knowledgeable of each possible situation or risk. Cristin laid out all of our options and heard all of our concerns for what would work for us, as a young couple at the time it was very scary. Her whole team is amazing!...Each time was specific to me and our needs...Listen, ask, and trust.
They [Idaho Center for Reproductive Medicine] DO NOT offer payment plans or an sort of financial break...The clinic is very clean, private, and organized. The girls are fantastic and personable. Very homey for a medical clinic. The downside was from my husbands point of view. When it was time for his analysis, or his part of the IUI, the room is not private. It is in between other rooms in a hallway used by the nurse staff.
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
She was not afraid to give answers whether they be positive or negative. She was also incredibly knowledgeable of each possible situation or risk. Cristin laid out all of our options and heard all of our concerns for what would work for us, as a young couple at the time it was very scary. Her whole team is amazing!
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
Listen, ask, and trust.
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
Each time was specific to me and our needs.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine.
The greatest! Always available to return my calls, listen to my nerves, and definitely support!
Describe your experience with Idaho Center for Reproductive Medicine.
The clinic is very clean, private, and organized. The girls are fantastic and personable. Very homey for a medical clinic. The downside was from my husbands point of view. When it was time for his analysis, or his part of the IUI, the room is not private. It is in between other rooms in a hallway used by the nurse staff.
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
None of infertility treatments are covered under an insurance. The vials, which are so tiny are at least $75 each. They DO NOT offer payment plans or an sort of financial break.
8
Doctor
Cristin Slater
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5