Institute for Human Reproduction

2 doctors work here

Rated 7.8
Strongly recommend: 58%Neutral: 20%Don't recommend: 21%7.8
58% strongly recommend
64 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
7.8
7.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.5
7.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
7.6
7.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
6.3
6.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
709
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 3 offices

Bedford Park
7456 South State Street
Bedford Park, IL 60638
Chicago
409 West Huron Street
Chicago, IL 60654
Oakbrook
1919 Midwest Road
Oakbrook, IL 60523
Show 1 more

64 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
10
Age 41 - 43
3 IVF
PCOS
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Cohen is kind and warm and disarming from the first meeting...was aggressive in my protocol and I appreciated that he didn’t make me mess with IUI or clomid given my age...willing to collaborate when I had questions about my treatment and if he disagreed, he would explain his rationale.
IHR is a friendly, boutique feeling clinic...manage to make each individual feel seen and heard...Linda Alvidrez...couldn’t have chosen a better, more loving, warm person to greet each patient. Morning monitoring never feels like a cattle call because Linda makes each patient feel like a person
How was your experience with David Cohen at Institute for Human Reproduction?
Dr. Cohen is kind and warm and disarming from the first meeting. He makes me feel special—like I’m his favorite patient. Even though he probably makes all of his patients feel that way, it never feels insincere or contrived.
What's one piece of advice would you give a prospective patient of David Cohen at Institute for Human Reproduction?
Don’t be afraid to show your heart because Dr. Cohen will be gentle with it.
During treatment, were you treated like a number or a human with David Cohen at Institute for Human Reproduction?
Dr. Cohen is very busy but you’d never know that unless you asked. He makes you feel like you’re his only patient. He responds to emails at 5 am; rescheduled his morning so he could do my D&C himself when I had a miscarriage (and sat with me and held my hand while I sobbed). He has shared in every disappointment and celebrated our great joy when we welcomed our baby girl. Dr. Cohen and his team aren’t just medical professionals; they make miracles happen and are angels here on Earth.
Describe the protocols David Cohen used in your cycles at Institute for Human Reproduction and their degree of success.
Dr. Cohen was aggressive in my protocol and I appreciated that he didn’t make me mess with IUI or clomid given my age. My retrievals produced good results so we didn’t modify from one to the next, but he was open to suggestions like a dual trigger to mitigate the chances of OHS and maximize chances of retrieving mature eggs. Similarly, when I asked to add progesterone in oil during a transfer cycle, he added it. I appreciate that he was willing to collaborate when I had questions about my treatment and if he disagreed, he would explain his rationale.
Describe your experience with your nurse at Institute for Human Reproduction. (Assigned nurse: Linda Alvidrez is everyone’s coordinator and is amazing!)
Linda Alvidrez is the first person you meet at IHR and they couldn’t have chosen a better, more loving, warm person to greet each patient. Morning monitoring never feels like a cattle call because Linda makes each patient feel like a person. She remembers everyone, wants to stay in touch, shares little things about her own kids when chatting, and feels like a friend you’re seeing multiple mornings a week! Alejandra gave the gentlest blood draws ever and is so personable and fun, yet knows how to read the room and to be quiet and sit with you on a the mornings when you just CAN’T. It’s no wonder she was promoted to be a patient concierge—though I do miss her blood draws! Every nurse I worked with at IHR was wonderful, though when they called, they always said “it’s one of the nurses at IHR” and I wished they’d tell me who so I could build more rapport and feel more personal but that was likely part of their procedures and not an issue with any of the nurses. They very obviously do care about their patients and I always felt like I was in good hands. There were never issues with my meds or calendars and I could completely trust the nurses to be on top of things even when I didn’t have the brainpower to be myself
Describe your experience with Institute for Human Reproduction.
IHR is a friendly, boutique feeling clinic. You feel like a person, not even just a patient, and certainly not like a number. It’s a clinic that doesn’t feel overly clinical. Even though they are a very busy and growing practice, they still manage to make each individual feel seen and heard.
Describe the costs associated with your care under David Cohen at Institute for Human Reproduction.
I had Progyny coverage during my retrievals and three transfer cycles. I’m about to do a transfer out of pocket and the costs seem in line with standard market rates. They don’t appear to increase prices very much on a yearly basis.
10
Doctor
David Cohen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2023, Unknown Success
NPS
9
NPS
8
Age 34 - 37
1 IUI
2 Embryo Freezing
Anovulation
Endometriosis
PCOS
European
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Wood-Molo has always always taken the time to answer our many questions and explain in detail what her thought process is for our treatment plan. She has showed empathy when treatments didn't go the way we hoped and has always expressed great hope for us to be able to have kids. We feel she cares for us as people, not just medical patients...We were surprised when we started treatment that we rarely saw Dr. Wood-Molo
It's [Institute for Human Reproduction] portal (which also has an app) has made communications very easy and immediate. They have also begun integrating some texting into their communications. This all leads to us getting answers to questions and results from tests, and tracking our upcoming visits and procedures pretty seamlessly...One thing we've seen them struggle with several times is keeping track of my wife's medical records.
How was your experience with Mary Wood Molo at Institute for Human Reproduction?
The first thing that impressed us about Dr. Wood-Molo was her thoroughness, not only in our diagnosis but also in her explanations of our diagnosis and treatment plans. She really took the time to understand exactly what the root of our infertility was before moving to treatment. It gave us a sense of security understanding the details and rationale for the treatments we underwent. She is also a kind person who showed great empathy to us when we had a cancelled retrieval cycle or when we had an ectopic pregnancy. I think it helps that she has herself gone through fertility treatment. She's very animated and engaging in consults, full of (what we think is) appropriate levels of humor and hopefulness for our case. She constantly assures us how hopeful she is for us to have kids. We were surprised when we started treatment that we rarely saw Dr. Wood-Molo. Monitoring and even some of the diagnostic procedures (such as Femvue) were done without ever seeing the doctor. All results from tests or treatment cycles are conveyed through a nurse either by phone call or the portal. We've had to proactively schedule a consult after each of our cycles if we wanted to talk with the doctor about it. At first, we started feeling uneasy wondering if she was really that involved with our treatment. But every time we had a consult with her it was clear she was meticulously reviewing every test result and treatment outcome and planning on the next steps for us.
What's one piece of advice would you give a prospective patient of Mary Wood Molo at Institute for Human Reproduction?
Know that Dr. Wood-Molo is meticulously looking at all your test results and treatment outcomes and making plans for the next steps, even if you don't see or talk to her very often. Proactively schedule a consult with her if you want to discuss any concerns or questions about your treatment plan.
During treatment, were you treated like a number or a human with Mary Wood Molo at Institute for Human Reproduction?
Dr. Wood-Molo has always always taken the time to answer our many questions and explain in detail what her thought process is for our treatment plan. She has showed empathy when treatments didn't go the way we hoped and has always expressed great hope for us to be able to have kids. We feel she cares for us as people, not just medical patients.
Describe the protocols Mary Wood Molo used in your cycles at Institute for Human Reproduction and their degree of success.
Since Dr. Wood-Molo was our first fertility doctor, we went through a big battery of tests with a goal of diagnosis before treatment. The diagnosis and prep for treatment phase took the better part of a year. In addition to bloodwork, she used Femvue (instead of an HSG) to check for tubal blockage. She also performed a DNC to clear out some lining not cleared out with her period. We were not initially interested in IVF so we did an IUI with injectibles. This resulted in an ectopic pregnancy. We did another cycle with injectibles in anticipation of an IUI, but when we were prevented by weather from getting to the IUI procedure, we converted to timed intercourse with the medications. Each of these cycles were preceded by several months of Lupron to lessen the effects of my wife's adenomyosis. My wife also was put on levothyroxin to regulate thyroid hormone levels and Lupron and baby aspirin during each cycle to mitigate effects of my her thrombophilia. We stopped treatment after losing insurance coverage and moved out of state. Before terminating treatment, Dr. Wood-Molo suggested my wife use cyclic progesterone to help regulate her periods (she has PCOS) as well as help lessen the inflammation of the adenomyosis. This has worked extremely well since birth control pills are dangerous for my wife's thrombophilia. When we moved back, we had coverage again and were ready to be more aggressive in our treatment plan as my wife was then 35. Thus we began IVF with Dr. Wood-Molo. Each cycle was preceded by a month of Lupron for the adenomyosis. Our first cycle was cancelled due to poor response. For our next cycle, we added DHEA, Myo-Inositol, and Metformin (though my wife has never been diagnosed with insulin-resistance). Our second cycle resulted in several embryos, though a majority of them were aneuploid per PGT but we did freeze the few euploid embryos we had. Our third cycle resulted in no day-5 embryos. Dr. Wood-Molo recommended we try a fresh transfer for our next cycle, which we are now currently in. We wanted to be pretty aggressive with the treatment, so she put us on an immune-response protocol and added Methylprednisolone, and Pepsid. My wife will also be doing estrogen and progesterone suppositories and every-three-days progesterone-in-oil injections after the retrieval in prep for the transfer. For all our procedures with Dr. Wood-Molo our trigger has been Ovidrel. Daily Lovenox injections have continued during each active cycle.
Describe your experience with the nursing staff at Institute for Human Reproduction.
My wife's interactions with the nurses have by and large been neutral to positive. They have been responsive in the portal when we have questions and in getting us the results of our tests and procedures in a timely way. We have been disappointed several times with the lack of timeliness of their ordering of medication or confirmation of insurance preauthorization which has made the medication orders a very tight turn around, though it has never actually gotten in the way of a cycle.
Describe your experience with Institute for Human Reproduction.
The Institute for Human Reproduction has by and large been a great improvement to the experience we had at Dr. Wood-Molo's previous clinic. It's portal (which also has an app) has made communications very easy and immediate. They have also begun integrating some texting into their communications. This all leads to us getting answers to questions and results from tests, and tracking our upcoming visits and procedures pretty seamlessly. Both the clinic office (where labs and ultrasounds are done) and the surgery center (where other procedures are done) are centrally located in the city with easy (paid) parking. One thing we've seen them struggle with several times is keeping track of my wife's medical records. Even after being in treatment with them for months, they've sent us an emergency message saying they need some test result from my wife's PCP or OBGYN immediately or else we can't continue with our procedure. This even resulted in them calling at 1pm and requiring my wife to come into their office for a physical by 3pm or else they would cancel the retrieval the next day. This should have been handled much further in advance. While they do assess what our insurance would probably cover when we first started there, we were required to pay in advance way more than we should have to cover what they thought insurance wouldn't pay. In fact, insurance covered most of the procedures they billed us out of pocket. Also I have had to proactively point this out after the fact in order to secure a refund.
Describe the costs associated with your care under Mary Wood Molo at Institute for Human Reproduction.
Our insurance covered much of our care. We had a copay for our consults and our labs and ultrasound. Outside of that, we chose to do PGT for our embryos retrieved in IVF, so the biopsy, PGT, and embryo freezing resulted in a $5790 out of pocket bill we had to pay up front before the cycle began. However, it turns out our insurance actually covered all but $2500 of the services we were billed for, so we were able to secure a refund of the covered expense.
Describe Mary Wood Molo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
Dr. Wood-Molo is cautious about multiple embryo transfers. For our upcoming fresh transfer we asked if we could transfer two embryos, and she declined.
What specific things went wrong at Institute for Human Reproduction?
  • Lost paperwork
  • Failed to convey critical information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Institute for Human Reproduction.
We were disappointed that they did not let us know up front when they were missing medical records, and instead we had to find out literal hours before we had a retrieval planned. My wife had to go to the office on an hour's notice to get a physical in order to not cancel our retrieval next day.
9
Doctor
Mary Wood Molo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 38 - 39
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
East Asian
Income $200K - $499K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Cohen has the right blend, in my opinion, of frank and honest guidance that is still warm and compassionate. He also kept us well-informed in multiple consultations of the procedures that lay ahead and what options were available. The process felt orderly and methodical but Dr. Cohen factored in our opinions and what was important for us. He adjusted our protocol after our first egg retrieval yielded no viable embryos and our 2nd round yielded better results.
The monitoring appointments [at Inst. for Human Repro] are conveniently set in the early morning so it's easy to make before work. They don't do weekend monitoring but I didn't find that to be an issue. I had no problems with billing with IHR working with Progyny, our coverage provider. ... It'd be great to have an assigned nurse and a very close relationship to that nurse but IHR's setup is set up more for efficiency and that you'll round-robin between different nurses at monitoring appointments. The surgical procedures were done at the surgical center at 900 N. Michigan and the facilities were top-notch there.
How was your experience with David Cohen at Institute for Human Reproduction?
I feel very confident in Dr. Cohen and the staff at IHR -- not that they'll guarantee us a baby but that they're trying their darnedest to help us achieve that goal and care about my husband and I as patients. Dr. Cohen has the right blend, in my opinion, of frank and honest guidance that is still warm and compassionate. He also kept us well-informed in multiple consultations of the procedures that lay ahead and what options were available. The process felt orderly and methodical but Dr. Cohen factored in our opinions and what was important for us. He adjusted our protocol after our first egg retrieval yielded no viable embryos and our 2nd round yielded better results. He let us know of the pros/cons of adding HGH to our protocol, balancing the possible added value with the out-of-pocket costs. We went through a hysteroscopy to get my uterus into the best possible shape for transfer. We could have done a costly ERA test at the start of our transfers but as Dr. Cohen explained the various scenarios with ERA tests (conclusive, inconclusive), we felt we could make a calculated risk to hold off the ERA until our 2nd transfer, knowing that we'd be happy with one child at the end of all of this. None of the IVF process is easy but we feel we have a valued partner in all of this with Dr. Cohen & IHR.
What's one piece of advice would you give a prospective patient of David Cohen at Institute for Human Reproduction?
Don't be afraid to ask questions. Dr. Cohen does a great job of explaining things (diagrams and all!) and doesn't hold back on information but being your own advocate and putting forth the questions you need answers to, just benefits you, the patient.
During treatment, were you treated like a number or a human with David Cohen at Institute for Human Reproduction?
While we're still in the midst of our fertility journey, I feel like Dr. Cohen has always treated us with a warm, personal manner and we couldn't have asked for a better doctor to guide us through all of this. We've experienced devastating loss before starting IVF and explaining my history to Dr. Cohen, I felt he really sympathized. We've had a number of consultations with him every step of the way -- after our first retrieval; after our first failed FET; after our ERA test. He's always taken the time to explain the process and what our options are, always in the context of "If you were my sister, here's what I'd recommend". He doesn't always tell us what we hear but that's OK -- I'd rather he be realistic with me than to sugar-coat the problem. It's a fine line to be both straight-forward but warm and empathetic and I think Dr. Cohen does a great job of this.
Describe your experience with the nursing staff at Institute for Human Reproduction.
I'm not entirely sure if the nursing staff that does the morning monitoring is the same staff that gives me my afternoon results and answers my questions over email. But all in all, they are total professionals and are friendly. It'd be great to have an assigned nurse and a very close relationship to that nurse but IHR's setup is set up more for efficiency and that you'll round-robin between different nurses at monitoring appointments. I did have to remind them of each stage of my IVF process but that's to be expected when you don't have a 1:1 nurse/patient assignment. The front desk staff are warm and cheerful.
Describe your experience with Institute for Human Reproduction.
The monitoring appointments are conveniently set in the early morning so it's easy to make before work. They don't do weekend monitoring but I didn't find that to be an issue. I had no problems with billing with IHR working with Progyny, our coverage provider. The surgical procedures were done at the surgical center at 900 N. Michigan and the facilities were top-notch there.
Describe the costs associated with your care under David Cohen at Institute for Human Reproduction.
$10-15K in additional medication (above our coverage limits), HGH out-of-pocket costs; ERA test out-of-pocket costs
10
Doctor
David Cohen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Unknown Success
NPS
8
NPS
7
Age 32 - 33
4 IUI
1 IVF
Unexplained
European
Latinx
Black or African-American
Native American
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Wood Molo is a wonderful RE with many years of experience. When you have your appointment/consult, she walks you through the process in a way that you understand and feel confident on next steps. I do wish she were more available in the procedures and to discuss next steps/or questions as they arise during the cycle...Doctor prefers eSET...Schedule consults with her in advance anticipating you might need to (or want to) connect with her.
[Institute for Human Reproduction] is well staffed and has resources/locations to ensure you are cared for...offer early appointments for bloodwork and ultrasound (6 am). Weaknesses is that if you reach out closer to closing time it might take until the next business day to get a response...not open on weekends for IUI procedures or bloodwork/ultrasound...found myself calling or emailing asking when can I expect next steps, especially knowing I might need to order medication and begin it that day
How was your experience with Mary Wood Molo at Institute for Human Reproduction?
Dr. Wood Molo is a wonderful RE with many years of experience. When you have your appointment/consult, she walks you through the process in a way that you understand and feel confident on next steps. I do wish she were more available in the procedures and to discuss next steps/or questions as they arise during the cycle. I have found it might take two weeks or more to schedule an appointment.
What's one piece of advice would you give a prospective patient of Mary Wood Molo at Institute for Human Reproduction?
Ask questions, write them down as you might have to reshare these with the nursing staff during treatment. Schedule consults with her in advance anticipating you might need to (or want to) connect with her.
During treatment, were you treated like a number or a human with Mary Wood Molo at Institute for Human Reproduction?
When I have a consult with the Dr. I do have the feeling that she is invested in my case/cycle. It sometimes feels like I'm a number when the only communication from the office is through the portal or I have to be reminding the nursing staff what next steps we discussed with Dr.
Describe the protocols Mary Wood Molo used in your cycles at Institute for Human Reproduction and their degree of success.
For IUI's I was given 5 days of Letrozole and then switched to Tamoxifen in later cycles as I ovulated early on Letrozole. Was also given Ovidrel for ovulation. Methylprednisolone was also given post IUI. For egg retrieval, my medications were: Follistim, Menopur, Ganirelix, and Ovidrel. Also took Doxycycline. For egg transfer, my medications were: Doxycycline and Methylprednisolone.
Describe your experience with the nursing staff at Institute for Human Reproduction.
The nursing staff is friendly and are available via phone/portal to answer questions. It would be nice to have one nursing staff that coordinadates your care as it sometimes feels I have to remind them what I had discussed with another nurse. It would also be nice if they could anticipate some basic questions we might have like "why is the Dr. ordering this test?".
Describe your experience with Institute for Human Reproduction.
The clinic is well staffed and has resources/locations to ensure you are cared for. A plus is that they offer early appointments for bloodwork and ultrasound (6 am). Weaknesses is that if you reach out closer to closing time it might take until the next business day to get a response. Clinic is also not open on weekends for IUI procedures or bloodwork/ultrasound.
Describe the costs associated with your care under Mary Wood Molo at Institute for Human Reproduction.
Mock Cycle, EMMA/ALICE, Receptiva DX tests are not covered by insurance. Expect to pay around $3000. Cryopreservation $1,490 PGTA: $2,500 (5 embryos) additional embryos are $300/each. Insurance covered IUI/IVF - just needed to reach my deductible.
Describe Mary Wood Molo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
Doctor prefers eSET.
What specific things went wrong at Institute for Human Reproduction?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Institute for Human Reproduction.
It all boils down to communication. Sometimes the clinic is on their game and provides clear guidance. Other times, I think especially when they are busy, it might take a while for them to get back to you. I've found myself calling or emailing asking when can I expect next steps, especially knowing I might need to order medication and begin it that day. My Dr. transfered to this clinic, and most of the work/tests done there didn't move to this new clinic which was frustrating, because I either had to do the tests again or had to call my OBGYN to forward results again.
8
Doctor
Mary Wood Molo
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
7
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unsuccessful
NPS
0
NPS
0
Age 33 - 35
3 IUI
1 IVF
PCOS
Unexplained
European
Income $200K - $499K
Lawyer
1st of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Cohen put me on a very standard treatment protocol and would not change treatment unless I advocated for myself...I was upset after retrieval. Dr. Cohen checked in after surgery, saw I was upset, and immediately left. Absolutely horrible bedside manner...I had to check and double check all of the instructions given by Dr. Cohen and the nurses because there were constant errors. He seemed uncaring with every set back we faced. We would get on the phone and all the sympathy he would convey was a quick "I bet you're frustrated."...
There was no assigned nurse [at Institute for Human Reproduction], which most of the time was fine because most of the communication came through the portal. Some of the nurses were better than others but no one stuck out to me either way. There was an ultrasound tech was was extremely rude...IHR is closed on the weekends so we missed some crucial monitoring...I would sometimes spend 30-45 minutes waiting in the morning with a dozen other patients. It really started to feel like they were taking as many (and probably more) patients as possible, regardless of whether they could responsibly manage their care...
How was your experience with David Cohen at Institute for Human Reproduction?
Dr. Cohen initially came off as knowledgeable and trustworthy, he made it seem like getting pregnant would be easy for us. As we moved through treatment though I grew very concerned about the care I was receiving. He stuck with the same treatments over and over even when they didn't work. He would only change course after I did my own research and bought him ideas of changes that we could make. He seemed happy to just continue with the same treatments (through timed intercourse, IUI and IVF cycles) with no sense of urgency to get us pregnant. After multiple TI cycles and 3 IUIs we moved onto IVF. Dr. Cohen had diagnosed me with PCOS so he expected a strong response. I had a very slow response to IVF drugs (similar to the struggles I had for TI/IUI, so you would think he would have learned from that) and was tracking to retrieve very few eggs, after over a week on (very expensive) IVF drugs we cancelled the cycle. We nearly tripled the drugs dose for our second attempt at retrieval and I did respond better. IHR is closed on the weekends so we missed some crucial monitoring. At retrieval we retrieved less than half the eggs they told us to expect. It was very disappointing and I was upset after retrieval. Dr. Cohen checked in after surgery, saw I was upset, and immediately left. Absolutely horrible bedside manner. After a fresh and frozen transfer, he consented to checking my uterus before we transferred any additional embryos. We found polyps (likely caused by high estrogen exposure according to Dr. Cohen), we scheduled a hysteroscopy a month out for removal. Within a week Dr. Cohen had me back on very high dose estrogen to prepare to another transfer. When I didn't respond we scanned the uterus again only to find even more polyps than before. So either the surgery was not done properly or I was rushed back on estrogen too soon. (Also Dr. Cohen does not check in with you after a hysteroscopy, the nurses basically tell you it went ok and you can leave now.) We did another hysteroscopy and again within a week he had me back on very high dose estrogen! I again did not respond and decided to seek a second opinion, 6 months after our last transfer I felt we were moving further away from getting pregnant. We consulted with FCI and the doctor confirmed my fears. He said that the course of treatment Dr. Cohen was pursuing was "insane" and I had likely faced a 6 month delay and 2 surgeries for no reason (later had immediate success with this doctor).
What's one piece of advice would you give a prospective patient of David Cohen at Institute for Human Reproduction?
Go to a different doctor.
During treatment, were you treated like a number or a human with David Cohen at Institute for Human Reproduction?
I had to fight every time to make any changes to my treatment. Dr. Cohen seemed happy to continue with the same treatments that were not working, and in some cases actively moving us further from the goal of getting pregnant. I had to check and double check all of the instructions given by Dr. Cohen and the nurses because there were constant errors. He seemed uncaring with every set back we faced. We would get on the phone and all the sympathy he would convey was a quick "I bet you're frustrated."
Describe the protocols David Cohen used in your cycles at Institute for Human Reproduction and their degree of success.
Best I could tell there was no strategy. Dr. Cohen put me on a very standard treatment protocol and would not change treatment unless I advocated for myself. My husband described some of the treatment as "torture" (I know treatment is not fun, but doing the same thing over and over again, physically and emotionally was too much).
Describe your experience with the nursing staff at Institute for Human Reproduction.
There was no assigned nurse, which most of the time was fine because most of the communication came through the portal. Some of the nurses were better than others but no one stuck out to me either way. There was an ultrasound tech was was extremely rude. She would basically tell me to suck it up every monitoring. She also one commented that I looked 6 months pregnant while doing IVF, so that was great.
Describe your experience with Institute for Human Reproduction.
I thought from reading other reviews that it was standard process to have the "cattle call" every monitoring. Only after I switched clinics did I realize this was not the case. I would sometimes spend 30-45 minutes waiting in the morning with a dozen other patients. It really started to feel like they were taking as many (and probably more) patients as possible, regardless of whether they could responsibly manage their care. Right as I was switching clinics they were merging with another clinic, this seemed to create a lot of chaos. I can't imagine things have improved. Also the blood techs were so hit or miss and would sometimes have to try 2-3 times to draw blood. And then blame it on me. Never had a single issue any where else. Linda at the front desk was very nice.
Describe David Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
He didn't seem to care. He said it was up to us even though transferring multiple was not indicted based on age or history.
What specific things went wrong at Institute for Human Reproduction?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Institute for Human Reproduction.
Unfortunately I have nearly exclusively negative feedback for IHR. I thought their treatment was standard with fertility clinics and only realized how wrong I was when I switched clinics. I feel like I wasted a year and half there.
0
Doctor
David Cohen
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
4 of 5
Adaptability
2 of 5
0
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
2 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
0
NPS
0
Age 45
3 IVF
Poor Egg Quality
Income $100K - $199K
1st of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Cohen NEVER changed the regimen of meds and dosages I was on - except to add expensive (and ineffective) experimental HGH to my meds...Do not see this doctor. I've never given this kind of negative review before, but his handling of our case was so clearly irresponsible and just profit oriented, that I cannot in good conscience say anything else.
This [Institute for Human Reproduction] clinic will force you take very expensive option possible and see its clients as just sources of profit. Almost all the communication is through a web portal, they try to avoid any voice to voice or face to face contact with you if they can help it. And except for our first appt and surgery, we never got a chance to speak to any doctor or nurse unless we insisted.
How was your experience with David Cohen at Institute for Human Reproduction?
It was a terrible experience. We were treated like a number from the first time we visited the clinic. We only learned what a BIG difference there could be after we changed clinics. Dr. Cohen and his staff were almost comically careless. Every cycle we had major financial and insurance errors done, which would make us pay thousands of dollars out of pocket. HIs clinic never helped us with insurance reimbursements - I had to do them all on my own - and our new clinic (out of Indiana) handles everything for us! Dr. Cohen scheduled me for 3 BACK-TO-BACK cycles that were crammed into 3 months. We only learned how astoundingly irresponsible this is to do for any infertility doctor after we left that clinic. And Dr. Cohen NEVER changed the regimen of meds and dosages I was on - except to add expensive (and ineffective) experimental HGH to my meds, which we paid and additional $2-3K out of pocket for. Out best cycle, and the only one I got pregnant on, was my 4th cycle, which we did with a doctor AFTER we left Dr. Cohen's clinic. Stay as far away from his clinic as you can. He sadly really only sees you as a source of money.
What's one piece of advice would you give a prospective patient of David Cohen at Institute for Human Reproduction?
Do not see this doctor. I've never given this kind of negative review before, but his handling of our case was so clearly irresponsible and just profit oriented, that I cannot in good conscience say anything else.
During treatment, were you treated like a number or a human with David Cohen at Institute for Human Reproduction?
This was the first doctor we ever used for infertility, and we now wish we could have recognized all the red flags from the beginning that signaled how careless he was with his patients. We saw this doctor for 3 cycles, and he crammed the cycles in back to back - 1 ever 4 weeks, so that in about 3 months, we had already completed 3 cycles. He and his staff essentially steered us into taking almost every expensive option there was -- PGTA testing (which added an extra $3-5K per cycle) - even though I was only generating 2 blastocysts on my best cycle with him, and he could have simply transferred to see if they took, and Human Growth Hormone, which had no significant effect on me. We only learned after speaking to other medical friends that doing back to back cycles is an ABSOLUTE no-no, and is guaranteed to produce bad results. We also learned that for someone my age, who doesn't produce many blasts per cycle, you might as well transfer and save the PGTA testing fees. His staff never informed us of any of this, and in fact, made MULTIPLE mistakes in our finances (which forced to essentially be on the phone with my insurance every week). When I finally changed doctors for my 4th cycle, we saw an INCREDIBLE change. He changed my meds and dosages immediately, and not only did my numbers improve drastically, but we reached the transfer stage, and we DID get pregnant. It didn't stay (we learned it wasn't a good pregnancy) and I eventually miscarried, but we will absolutely stick with the final doctor I had for at least 1 more cycle.
Describe the protocols David Cohen used in your cycles at Institute for Human Reproduction and their degree of success.
Our treatment was very unusual, in that he scheduled us for 3 back to back cycles, without ever letting us know that this is unusual, and it's necessary to give your ovaries a rest between cycles. He also recommended PGTA testing - which added an extra 3-5K per cycle. He was even so insistent that when I said I wasn't sure I was a fan of PGTA testing, and was considering not doing it for a cycle, he said he would cover 50% of the costs. But we didn't need to - and should NEVER have opted for ANY PGTA testing, at whatever cost. Since I only had 2 blasts on my best cycle with him, he could have transferred them both and simply seen if any of them took. He never even let us TRY a transfer, even tho my insurance covered this 100% and did NOT cover any PGTA testing.
Describe your experience with the nursing staff at Institute for Human Reproduction.
I don't blame the nurses. I think they are just managed by a very callous and profit-driven doctor team that also encourages/allows them to see patients as only sources of income, and not as specific individuals under their care. We only could see how bad their "treatment" was when we changed doctors and were handled by another doctor and nurse team. It was literally night and day. The other doctor and nurses CALLED us (rather than uploaded info into a web portal) to deliver any critical news, and the doctor even let us call him on multiple occasions when we had questions about our cycle by phone. They gave us photos of our transfer, and were ALWAYS available and supportive (without getting our hopes up too much). We absolutely love our new doctor and nurse team. I wish I could say I even "liked" Dr Cohen and his team, but they were just awful.
Describe your experience with Institute for Human Reproduction.
This clinic will force you take very expensive option possible and see its clients as just sources of profit. Almost all the communication is through a web portal, they try to avoid any voice to voice or face to face contact with you if they can help it. And except for our first appt and surgery, we never got a chance to speak to any doctor or nurse unless we insisted. When we did insist to speak to Dr. Cohen , he would jump on a call and always seemed annoyed and impatient to get off. And when his staff made obvious financial errors in our case, he would take no responsibility and claim not to know, and would tell us to iron it out with them.
Describe the costs associated with your care under David Cohen at Institute for Human Reproduction.
This clinic will force you take very expensive option possible and see its clients as just sources of profit. He essentially forced us into PGTA testing, even when I said I'd prefer not to based on the expenses alone. (he offered then to pay for 50% of the cost, but we could/should simply have transferred 2 blasts we had, and simply seen it they would take. A transfer is something our insurance would have covered, PGTA testing was NOT. Also, his clinic never helped us with any of the insurance reimbursements associated with the surgery for the egg retrieval itself. We had to pay out of pocket for this, and then had to work out how to do the paperwork for reimbursement ourselves. With our new clinic, the clinic's surgical facility site is also not covered by our insurance (so we had to pay for the surgery out of pocket), but they filed all the paper work for us, and all we had to do was wait for the reimbursement check to arrive.
Describe David Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
We never even got to a transfer with this doctor. He will throw every other expensive option (PGTA testing esp). at you to keep you from getting to this point.
What specific things went wrong at Institute for Human Reproduction?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Institute for Human Reproduction.
This clinic will force you take very expensive option possible and see its clients as just sources of profit. Almost all the communication is through a web portal, they try to avoid any voice to voice or face to face contact with you if they can help it. And except for our first appt and surgery, we never got a chance to speak to any doctor or nurse unless we insisted. When we did insist to speak to Dr. Cohen , he would jump on a call and always seemed annoyed and impatient to get off. And when his staff made obvious financial errors in our case, he would take no responsibility and claim not to know, and would tell us to iron it out with them.
0
Doctor
David Cohen
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
0
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
3 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 38 - 39
2 Embryo Freezing
Unexplained
1st of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I went through 2 IVF retrievals and 1 frozen embryo transfer with Dr. Cohen and all were very successful...was very careful and thoughtful about tailoring it for me, and tweaking it when need be. I truly think his careful monitoring and attentive adjustments in medications when need be are the reason my cycles were so successful and I avoided complications (such as OHSS, etc.)
IHR is super well organized and on top of things. It is a well-oiled machine. They always gave me accurate information. Things always ran on time and felt very dependable...respects patients' time and schedules...amazing at dealing with insurance and always following protocol to get things approved and making sure to prescribe things that were covered.
How was your experience with David Cohen at Institute for Human Reproduction?
I could not ask for a better doctor than Dr. Cohen. He is honestly one of the best healthcare providers I have ever dealt with. Super knowledgeable, kind, answered all of my questions, was always well-informed about my records, tests, treatments, etc.
What's one piece of advice would you give a prospective patient of David Cohen at Institute for Human Reproduction?
Don't be afraid to ask questions. He is amazing at handling them and is a wealth of knowledge.
During treatment, were you treated like a number or a human with David Cohen at Institute for Human Reproduction?
Dr. Cohen and his staff were all great. Super on top of things, and paid careful attention to me and my treatment. Dr. Cohen was warm and had great bedside manner.
Describe the protocols David Cohen used in your cycles at Institute for Human Reproduction and their degree of success.
I went through 2 IVF retrievals and 1 frozen embryo transfer with Dr. Cohen and all were very successful. While I do not recall my exact protocol, Dr. Cohen was very careful and thoughtful about tailoring it for me, and tweaking it when need be. I truly think his careful monitoring and attentive adjustments in medications when need be are the reason my cycles were so successful and I avoided complications (such as OHSS, etc.)
Describe your experience with the nursing staff at Institute for Human Reproduction.
Wonderful nursing staff that was always on top of things and answered questions quickly. I did not truly appreciate how amazing and attentive Dr. Cohen's staff was until I had to deal with another IVF clinic (I moved and unfortunately had to see a different doctor for my second FET). Dr. Cohen's office is heads and tails more knowledgeable and attentive than the current clinic I am using.
Describe your experience with Institute for Human Reproduction.
IHR is super well organized and on top of things. It is a well-oiled machine. They always gave me accurate information. Things always ran on time and felt very dependable. I had three successful procedures here (two IVF retrievals and one FET) and I honestly could not recommend this clinic enough. Dealing with a different clinic now, I realize even more how amazing my experience at IHR was.
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
Well-oiled efficient machine. Never had to wait very long at all. IHR really respects patients' time and schedules.
Describe the costs associated with your care under David Cohen at Institute for Human Reproduction.
My costs were covered by insurance so I do not recall them. I will say that IHR was amazing at dealing with insurance and always following protocol to get things approved and making sure to prescribe things that were covered.
Describe David Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
I understood that he only did eSETs.
10
Doctor
David Cohen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2020, Successful
NPS
10
NPS
10
Age 32 - 35
3 IUI
2 IVF
Anovulation
Endometriosis
PCOS
Poor Egg Quality
Uterine Fibroids
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Cohen was absolutely patient and willing to answer questions repeatedly. When I would do research and ask about a specific course of treatment, he would consider it. Most of the time it was something he was going to suggest that we try anyhow. I would say that he’s probably a little bit more traditional in how he approaches treatment plans, but he’s not unwilling to try new things...
Jessica [nurse at Institute for Human Reproduction] was quick to get back to me about any questions that I had. She even answered me on weekends or after office hours if it was a question that she could provide a quick answer to...monitoring hours begin so early in the morning at IHR...We had one small incident with the billing department where they tried to bill us for a procedure after all of the papers had been signed and that procedure had been left off. My biggest piece of advice would be to make sure that you have copies of everything, particularly financial agreements...
How was your experience with David Cohen at Institute for Human Reproduction?
Dr. Cohen was absolutely patient and willing to answer questions repeatedly. When I would do research and ask about a specific course of treatment, he would consider it. Most of the time it was something he was going to suggest that we try anyhow. I would say that he’s probably a little bit more traditional in how he approaches treatment plans, but he’s not unwilling to try new things.
What's one piece of advice would you give a prospective patient of David Cohen at Institute for Human Reproduction?
He’ll take notes during your consultations, but take your own so you understand his when you get home.
During treatment, were you treated like a number or a human with David Cohen at Institute for Human Reproduction?
Dr. Cohen always took the time to listen and patiently answered questions, no matter how ridiculous they may have seemed. He also answered questions that I know he had explained before but I didn’t fully understand.
Describe your experience with your nurse at Institute for Human Reproduction. (Assigned nurse: Jessica)
Jessica was quick to get back to me about any questions that I had. She even answered me on weekends or after office hours if it was a question that she could provide a quick answer to.
Describe your experience with Institute for Human Reproduction.
Just like anywhere, there can be some hiccups between departments. We had one small incident with the billing department where they tried to bill us for a procedure after all of the papers had been signed and that procedure had been left off. My biggest piece of advice would be to make sure that you have copies of everything, particularly financial agreements. It’s been better ever since they went to a digital system. Also worth noting: Dr. Cohen went to bat for us when the billing department made the mistake. He made sure that they gave us the discount they were supposed to.
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
I appreciate that monitoring hours begin so early in the morning at IHR. I was able to get into the city, be monitored, and get to work only a few minutes late.
Describe the costs associated with your care under David Cohen at Institute for Human Reproduction.
Around $14,000 per full IVF cycle + $2500 for frozen transfer.
10
Doctor
David Cohen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 33
1 IVF
PCOS
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Access to Dr. Cohen through messages and easily set up appointments. He even called me multiple times after hours to answer a few of my questions. He is very present during appointments....Dr. Cohen very clearly explained a few options and the success odds based on different treatment types. I appreciated his straightforward approach in telling us the reality of our situation. He graciously answered my 50+ questions during this appointment
[at Institute for Human Reproduction] Access to instructional videos for medications & a 24/7 phone number to call with questions - State of the art embryology lab, fertility technology, and testing....The staff, nurses, and ultrasound technicians treated me with such kindness, thoroughness, and efficient appointments...Morning monitoring appointments that didn’t interfere with work schedule. - Same-day test results through a portal + a phone call from clinical team and updated medication schedules by early afternoon....
How was your experience with David Cohen at Institute for Human Reproduction?
If you are reading this, it’s because your path to starting a family hasn’t been easy, and you are now assessing where to turn to next. I write this having recently “graduated” from the clinic and on to my regular OBGYN to manage my PREGNANCY! After 2.5+ years of a PCOS diagnosis, infertility, and multiple pregnancy losses, I was referred to IHR by a friend who works as an outpatient nurse with Dr. Cohen's patients. I never thought our situation would end up needing the IVF route to start our family. I tried every possible lifestyle change that could optimize both my and my husband's fertility. But when it came down to it, IVF was the best option for us to start our family. At our consultation, Dr. Cohen very clearly explained a few options and the success odds based on different treatment types. I appreciated his straightforward approach in telling us the reality of our situation. He graciously answered my 50+ questions during this appointment as I grilled him on everything my IVF Google research told me to. Very quickly I realized, I can trust Dr. Cohen to advise us on treatment options and manage my fertility journey. Here are a few things that IHR provided that significantly reduced the mental workload of going through IVF - Morning monitoring appointments that didn’t interfere with work schedule. The staff, nurses, and ultrasound technicians treated me with such kindness, thoroughness, and efficient appointments. - Same-day test results through a portal + a phone call from clinical team and updated medication schedules by early afternoon - Access to Dr. Cohen through messages and easily set up appointments - Access to instructional videos for medications & a 24/7 phone number to call with questions - State of the art embryology lab, fertility technology, and testing After 1 round of egg stimulation with ICSI and 1 transfer, I am now pregnant. While many women need multiple rounds of IVF, I feel that Dr. Cohen’s experience, real-time testing results, and day-by-day adjustments of medications led to this incredible outcome. I highly recommend Dr. Cohen and the IHR Practice.
During treatment, were you treated like a number or a human with David Cohen at Institute for Human Reproduction?
Access to Dr. Cohen through messages and easily set up appointments. He even called me multiple times after hours to answer a few of my questions. He is very present during appointments.
Describe your experience with the nursing staff at Institute for Human Reproduction.
The staff, nurses, and ultrasound technicians treated me with such kindness, thoroughness, and efficient appointments.
Describe your experience with Institute for Human Reproduction.
- Morning monitoring appointments that didn’t interfere with work schedule. - Same-day test results through a portal + a phone call from clinical team and updated medication schedules by early afternoon - Access to Dr. Cohen through messages and easily set up appointments - Access to instructional videos for medications & a 24/7 phone number to call with questions - State of the art embryology lab, fertility technology, and testing
Describe David Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
Initially, I had an interest in putting in 2 embryos. However, after Dr. Cohen educated me on the data, I agreed that eSet was the ideal way to go to achieve a healthy pregnancy.
10
Doctor
David Cohen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Successful
NPS
9
NPS
9
Age 35 - 37
1 IUI
3 IVF
2 Egg Freezing
Unexplained
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Cohen is excellent at what he does. During every meeting he was able to clearly describe procedures, risks, success %, etc. I don't think we left a meeting without a diagram to help further his explanations. Dr. Cohen's bed side manners are 100%. He's caring and gentle. He always made me feel comfortable and knowledgeable of what was happening while he was preforming a procedure.
I live in the western suburbs so I was also able to blood work and ultrasounds out of the Oakbrook office [of Institute for Human Reproduction] which was very convenient (on the days they were open). It was great to be able to do blood work before my work hours and have same day results...The clinic's strengths are making you feel like you are a person and not a number; from the front desk staff to Dr. Cohen. There is easy street parking near the Chicago office.
How was your experience with David Cohen at Institute for Human Reproduction?
Dr. Cohen is excellent at what he does. During every meeting he was able to clearly describe procedures, risks, success %, etc. I don't think we left a meeting without a diagram to help further his explanations. Dr. Cohen's bed side manners are 100%. He's caring and gentle. He always made me feel comfortable and knowledgeable of what was happening while he was preforming a procedure.
What's one piece of advice would you give a prospective patient of David Cohen at Institute for Human Reproduction?
I would tell any prospective patient of Dr. Cohen to feel comfortable and confident to ask as many questions as you need. Don't hesitate to tell him you don't understand or you need further explanation. Ultimately this is your body and your decision so you need to empower yourself.
During treatment, were you treated like a number or a human with David Cohen at Institute for Human Reproduction?
Dr. Cohen always treated my husband and I with full professionalism while making us feel cared for and a priority. We never felt like a number with Dr. Cohen. For each Dr. appointment and/or meeting he was knowledgably of our case and always took time to ask how we were feeling, our thoughts/concerns, etc. After our (1) IUI and (2) IVFs he was always cheering for us and sending us home with well wishes.
Describe the protocols David Cohen used in your cycles at Institute for Human Reproduction and their degree of success.
I have unexplained infertility so Dr. Cohen and my husband and I discussed trying IUI before IVF. Then during IVF not PGT testing or ERA. Then when that didn't work we opted to pay out of pocket for both those tests. He didn't feel it was necessary to spend money where it might not be needed and we appreciated that. He tweak our treatments and medicine based on what was learned from previous attempts. We are now currently pregnant.
Describe your experience with the nursing staff at Institute for Human Reproduction.
At IHR they use the nAble Health app. It was super useful to test the patient concierge team or clinical team. By doing so you'd receive a quick response during hours. After hours there is always an all call nurse available to call with questions.
Describe your experience with Institute for Human Reproduction.
The clinic's strengths are making you feel like you are a person and not a number; from the front desk staff to Dr. Cohen. There is easy street parking near the Chicago office. I live in the western suburbs so I was also able to blood work and ultrasounds out of the Oakbrook office which was very convenient (on the days they were open). It was great to be able to do blood work before my work hours and have same day results. Really the only weakness I can think of is when the Chicago office elevator was down there were a lot of stairs to walk up. But good exercise.
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
In a typical non Covid year there were monitoring hours, I believe 6am-9:30am. First come first serve. They had the process down pat and I never had to wait very long to get through blood and then the ultrasound. With Covid they changed to set times and I was in and out in a flash.
Describe the costs associated with your care under David Cohen at Institute for Human Reproduction.
We were fortunate that once we reached out max out of pocket insurance covered almost everything. It did not cover the ERA test, PGT testing, freezing and I believe one shot around $1k but I don't recall which one.
9
Doctor
David Cohen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 36
4 Embryo Freezing
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
With and AMH of 0.2ng/mL at age 35 we had little to no hope to ever become parents. Dr. Tur-Kaspa patiently explained us the process, patiently answered all of our questions and set realistic expectations...Our protocols have been changed/ adjusted with every cycle depending on my body’s response...Outcome? 5 beautiful, healthy genetically tested embryos!
The clinic [at Institute for Human Reproduction] is conveniently located in the city, with plenty of parking spaces on the street. They are easy to reach and have been very accommodating with my monitoring times whenever a time change was needed due to my work schedule...[nursing staff are] Kind, patient and very accommodating...the IHR team always responded to any questions in a timely fashion via portal.
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
His compassionate, caring and loving demeanor gave us strength to move forward, he gave us hope and provided us with all the resources needed during this challenging time. He was with us every step of the way! The nurse in me seriously started to consider the prospect using an egg donor, reality is that my numbers were really low to begin with, and to add to the problem I was now a poor responder. Dr. Tur-Kaspa believed in me and I believed in his knowledge and extensive experience. Outcome? 5 beautiful, healthy genetically tested embryos!
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
Don’t spend your energy on ‘Dr. Google’, there is so much misinformation out there. Trust me, Dr. Tur-Kaspa is the best and he will help you succeed!
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
What Dr. Tur-Kaspa has done for us is nothing short of a miracle. With and AMH of 0.2ng/mL at age 35 we had little to no hope to ever become parents. Dr. Tur-Kaspa patiently explained us the process, patiently answered all of our questions and set realistic expectations. But most importantly he gave us a chance. Dr. Tur-Kaspa is well known as one of the best Dr’s in the field and it shows. His compassionate, caring and loving demeanor gave us strength to move forward. He was with us every step of the way, and there are not enough words to express our deep appreciation and gratitude we feel for him and his team!
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction and their degree of success.
Our protocols have been changed/ adjusted with every cycle depending on my body’s response. The plans were easy to follow and the IHR team always responded to any questions in a timely fashion via portal.
Describe your experience with your nurse at Institute for Human Reproduction. (Assigned nurse: Sara)
Kind, patient and very accommodating!
Describe your experience with Institute for Human Reproduction.
The clinic is conveniently located in the city, with plenty of parking spaces on the street. They are easy to reach and have been very accommodating with my monitoring times whenever a time change was needed due to my work schedule. They are strictly observing the Covid-19 social distancing guide lines and I felt safe at all times.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction.
Our insurance covered 4 IVF cycles per year.
Describe Ilan Tur-Kaspa's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
We have not done an embryo transfer yet, but from our discussions I can tell you that he will advice you to do what is the safest for you as a patient vs. advising you to do multiple embryo just so he can improve his numbers.
10
Doctor
Ilan Tur-Kaspa
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2019, Successful
NPS
10
NPS
10
Age 31 - 35
3 IVF
Uterine Fibroids
European
Income $100K - $199K
Entrepreneur
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Tur-Kaspa made me feel confident and comfortable. There were countless times that he had to deliver bad news/results, but we trusted him to continue the fight with us. We knew he had our best interest in mind every step of the way...His knowledge and transparency with me made me trust him every step of the way...If you don't understand something, just ask him! He is happy to describe and explain...
The nurses and staff at IHR were all amazing! They truly cared and it showed...Monitoring was during a window. I learned what times were the busiest and worked around it...everyone there became like family, and they were all on my team. They truly cared about our story and our success of having a baby....Even in busy times, you saw how hard and fast the staff worked to get everyone in and out...
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
Dr. Tur-Kaspa made me feel at ease and like a father figure. He truly cared about me as a patient and it showed during every visit. His knowledge and transparency with me made me trust him every step of the way.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
If you don't understand something, just ask him! He is happy to describe and explain.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
During our time at IHR, everyone there became like family, and they were all on my team. They truly cared about our story and our success of having a baby. Dr. Tur-Kaspa made me feel confident and comfortable. There were countless times that he had to deliver bad news/results, but we trusted him to continue the fight with us. We knew he had our best interest in mind every step of the way. We knew that we were in the right hands, and we weren’t ready to give up.
Describe your experience with the nursing staff at Institute for Human Reproduction.
The nurses and staff at IHR were all amazing! They truly cared and it showed.
Describe your experience with Institute for Human Reproduction.
This clinic does all they can to help you create a miracle. I wished the patients in the waiting room would talk more but I know it was a very emotional experience and not everyone was comfortable sharing with each other.
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
Monitoring was during a window. I learned what times were the busiest and worked around it. I luckily lived very close so I would go in first thing and then go home to get ready for work. Even in busy times, you saw how hard and fast the staff worked to get everyone in and out.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction.
I was very fortunate to have amazing insurance which helped make my process possible. PGS genetic testing was not covered by insurance nor was embryo storage.
10
Doctor
Ilan Tur-Kaspa
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
9
Age 31
1 Embryo Freezing
Diminished Ovarian Reserve
European
Income $200K - $499K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. TK was incredibly patient with explaining the process and our options. The entire process is so stressful and very emotional and I found that he was warm and empathetic when my mental state required it. He was also very honest with me and treated us with respect. ... I immediately felt as though Dr. TK was invested in spending the time with my partner and I to understand our options. I do wish I had more face time with him, I did not see him between my consult and my retrieval.
The clinic [IHR] is small and very convenient. ... My advice would be to keep excellent records of all of the paperwork and documentation. You need to be an advocate for yourself, for example when getting blood work, confirm that day the list of things being tested with the staff. Also, confirm before appointments that all records have been received and added to your file. This goes for your partner as well.
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
I immediately felt as though Dr. TK was invested in spending the time with my partner and I to understand our options. I do wish I had more face time with him, I did not see him between my consult and my retrieval.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
Come with questions prepared! He is happy to answer them and walk you through the options.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
Dr. TK was incredibly patient with explaining the process and our options. The entire process is so stressful and very emotional and I found that he was warm and empathetic when my mental state required it. He was also very honest with me and treated us with respect.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction and their degree of success.
For my treatment, I was prescribed Gonal F, Menopur and Ganirelix. Although the Dr. only predicted we would have 5/6 eggs we ended up with 11 at retrieval. We only had 1 embryo that went for genetic testing (which was normal!) so overall it was a win.
Describe your experience with the nursing staff at Institute for Human Reproduction.
Patients are not assigned an individual coordinator so you are interfacing with several people over the course of stimulation which can make you feel a bit like a number but overall they were timely with the info I needed.
Describe your experience with Institute for Human Reproduction.
The clinic is small and very convenient. The Dr.'s really take the time to work with you to understand the process. My advice would be to keep excellent records of all of the paperwork and documentation. You need to be an advocate for yourself, for example when getting blood work, confirm that day the list of things being tested with the staff. Also, confirm before appointments that all records have been received and added to your file. This goes for your partner as well.
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
Super easy! Window from 630 to 830 am. Never waited longer than 15 minutes.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction.
15k for IVF with genetic testing. This was discounted from 19k as I am a self pay patient.
What specific things went wrong at Institute for Human Reproduction?
  • Lost paperwork
  • Failed to order appropriate test
Describe the specific things that went wrong at Institute for Human Reproduction.
My previous blood work results were not updated even when I had sent them over 3 times. Also, once I went in for blood work and had I not mentioned that I needed my AMH tested they would not have done it. This happened even though I was with the Dr. when he told the receptionist that I needed to be tested for an updated AMH reading. They also lost my partner's paperwork and he had to fill everything out again by hand the day of our consult.
10
Doctor
Ilan Tur-Kaspa
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
10
Age 38
1 IVF
1 Embryo Freezing
Diminished Ovarian Reserve
Unexplained
European
Income $200K - $499K
Sales Representative
4th of 4 Docs
5 IUI With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Tur-Kaspa was the first and only doctor to point blank ask me how many children I want. It was his first question. And that alone made me have faith in him. He was honest and didn’t sugar coat anything. He made me know that it was going to be an uphill battle but he believed in me and believed I will get a child. He gave me courage and confidence. He also, took the time to talk with me as a person and get to know me and my personality.
This is a small clinic [Institute for Human Reproduction]. If you are looking for more personal attention, this is your place. It was very easy to make an initial consultation and the doctors are always available. The only downfall is there are no weekend hours. ... This [monitoring appointments] is a well oiled machine. The 2 ultrasound techs get you in and out. There is rarely a wait. ...The compassion these women [nurses] have shown me is by far the best I have experienced. The communication and thoroughness is unbelievable.
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
Dr. Tur-Kaspa was the first and only doctor to point blank ask me how many children I want. It was his first question. And that alone made me have faith in him. He was honest and didn’t sugar coat anything. He made me know that it was going to be an uphill battle but he believed in me and believed I will get a child. He gave me courage and confidence. He also, took the time to talk with me as a person and get to know me and my personality.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
Believe.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
This is the first clinic where the desk staff actually act like they know you. And they pick up your phone calls and personally speak to you.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction and their degree of success.
I just finished my first egg retrieval today and am awaiting results. I am prepared to do 4 back to back retrieval’s as I have DOR. I only retrieved 3 eggs today on the following proptocol: 2.9 HGH daily 10 units lupron in the a.m. and p.m. 150 Menopur 450 Gonal-F So as you can see, I am on a very strong dosage with very little response. Hence, why we need to do as many cycles as my insurance will cover in the annual year. We also are doing PGS testing as I had a miscarriage previously that had trisomy 16.
Describe your experience with the nursing staff at Institute for Human Reproduction.
Wow is all I can say. Maria for instance is the most kind nurse I have ever encountered. The compassion these women have shown me is by far the best I have experienced. The communication and thoroughness is unbelievable.
Describe your experience with Institute for Human Reproduction.
This is a small clinic. If you are looking for more personal attention, this is your place. It was very easy to make an initial consultation and the doctors are always available. The only downfall is there are no weekend hours.
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
This is a well oiled machine. The 2 ultrasound techs get you in and out. There is rarely a wait. And Theresa is my sounding board. She is compassionate and gives me positive reinforcement. She sat with me and listened and sympathized while I cried over my poor response. You are not just a number here. They genuinely care.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction.
Well my insurance is a BCBS marketplace plan as my employer does not offer IVF benefits so my plan is expensive. It is a $7,900 pie of pocket max I easily hit with the medication alone. Also, each cycle I opted for PGS which was $5,700 per cycle and HGH which was $2,100 per cycle. Remember as mentioned earlier I am doing 4 retrieval’s. So it is extremely expensive.
Describe Ilan Tur-Kaspa's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
Dr. TK will do multiple transfer
9
Doctor
Ilan Tur-Kaspa
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Unsuccessful
NPS
5
NPS
3
Age 34
Anovulation
PCOS
European
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Cohen] is very clear about what his goals are. He met with me and explained the entire process, but when I expressed concerns and my wishes/decisions I felt like I was getting blown off. During testing, he explained the results of the ultrasound live, but I was so shaken up by the procedure that I wasn't processing anything. I expected some kind of follow up and never got any.
It's [IHR Chicago] kind of weird to find, limited parking and you need a code to get through the front door. Nurses were very very friendly. Hours are also limited. Double and triple check that they have your address correct. You will probably have to call them for test results. Take notes and be sure to write down all the numbers they give you as they relate to your health, bc you will not receive a copy.
How was your experience with David Cohen at Institute for Human Reproduction?
He is very clear about what his goals are. He met with me and explained the entire process, but when I expressed concerns and my wishes/decisions I felt like I was getting blown off. During testing, he explained the results of the ultrasound live, but I was so shaken up by the procedure that I wasn't processing anything. I expected some kind of follow up and never got any.
What's one piece of advice would you give a prospective patient of David Cohen at Institute for Human Reproduction?
Take notes, ask questions, and write everything down
During treatment, were you treated like a number or a human with David Cohen at Institute for Human Reproduction?
He called me from his personal cell phone to explain testing, however during visits he kept forgetting my wishes. I had to call repeatedly and ask for test results and explanations.
Describe the protocols David Cohen used in your cycles at Institute for Human Reproduction and their degree of success.
I only went through the consultations and initial testing. I understood the need for the initial ultrasound, but when they said "okay everything looks good now let's schedule the more invasive ultrasound" I had questions as to why I need another test if everything "looked good". I felt like Dr Cohen kept pushing IUI and IVF but never explained why.
Describe your experience with your nurse at Institute for Human Reproduction.
They were supposed to call me with explanations of results and never did. I had to call repeatedly to obtain test results. They also incorrectly recorded my address and never attempted to contact me other than via mail for billing. I finally called and asked why I hadn't received a bill, only to find that the staff had the wrong address.
Describe your experience with Institute for Human Reproduction.
It's kind of weird to find, limited parking and you need a code to get through the front door. Nurses were very very friendly. Hours are also limited. Double and triple check that they have your address correct. You will probably have to call them for test results. Take notes and be sure to write down all the numbers they give you as they relate to your health, bc you will not receive a copy.
Describe the costs associated with your care under David Cohen at Institute for Human Reproduction.
Initial testing and consultation (no cycles) cost around $2000. I have "excellent" insurance coverage according to them.
What specific things went wrong at Institute for Human Reproduction?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
Describe the specific things that went wrong at Institute for Human Reproduction.
Didn't call with results. Wrote down the wrong billing address
5
Doctor
David Cohen
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
3 of 5
3
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
2 of 5
Scheduling
2 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
1 of 5
2015 - 2019, Successful
NPS
10
NPS
10
Age 25 - 29
4 IVF
Diminished Ovarian Reserve
Male Factor
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Tur-Kaspa] adjusted my protocol several times to maximize the number of embryos we got. He worked within the limits of my insurance -- even canceling one cycle early when he thought we would get better results with a different protocol (in order not to "use up" one of my 4 egg retrievals allowed by insurance). He is not only sensitive to the emotional turmoil of this journey, but also the financial stress. His office worked with my insurance company to get as much covered as possible, and when I had to pay for a procedure out-of-pocket they offered me a highly discounted rate --
window of time for monitoring appointments [at IHR] was pretty convenient. Several days a week, for several hours in the morning...the nurses and ultrasounds techs and lab techs all knew me by name and face and were so kind and helpful -- and often remembered details about my case! When I came in for bloodwork after getting my first positive pregnancy test the nurse at the check-in counter whispered "congratulations" -- she recognized me and knew exactly why I was there (despite there being many other women in the waiting room at all different stages of the process).
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
I found Dr. Tur-Kaspa after trying two other clinics on the east coast. What a different experience, on so many levels. Most importantly, Dr. Tur-Kaspa is very, very good at this. He is simply an excellent clinician and has success where others have failed. He adjusted my protocol several times to maximize the number of embryos we got. He worked within the limits of my insurance -- even canceling one cycle early when he thought we would get better results with a different protocol (in order not to "use up" one of my 4 egg retrievals allowed by insurance). He is not only sensitive to the emotional turmoil of this journey, but also the financial stress. His office worked with my insurance company to get as much covered as possible, and when I had to pay for a procedure out-of-pocket they offered me a highly discounted rate -- very similar to the contracted rate that insurance actually pays (much less than the "sticker price"). Dr. Tur-Kaspa is the only doctor in this field that I know of who offers a lottery every year for FREE IVF! This doctor is truly on a mission to help people. With his phenomenal track record and multitude of awards, it was amazing to see how much humility he has and how accommodating he was. For example, I really wanted to try a natural cycle for implantation -- which means that I was not "in sync" with the majority of his patients (default standard of care is a medicated cycle, allowing doctors to "batch" their patients) and he was fine with that, even though it meant a more inconvenient and unpredictable schedule for himself (e.g., coming to surgery center one day special for me, etc.). I've been to other clinics where there was a my-way-or-the-highway attitude (y'know, "this is how we do things here") - and Dr. Tur-Kaspa was the exact opposite. Being a fertility patient, you're very vulnerable, and having the doctor respect your individual preferences is really empowering. The other thing I remember from various appointments with him was that he made me smile and laugh. He has a good sense of humor which can lighten the mood and imbue everything with optimism. I distinctly remember a couple of his one liners from right before egg retrieval surgery and I'm chuckling as I type this (not gonna give them away online!). I recently met with Dr. Tur-Kaspa again to discuss my next embryo implantation. I brought my 8 month old daughter with me to the appointment. He was so happy to meet her that he literally carried her out of his office to show her off to his staff! This is truly a man on a mission to make couples happy.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction and their degree of success.
I needed relatively high doses of Follistim and Menapur, and low dose Lupron throughout.
Describe your experience with the nursing staff at Institute for Human Reproduction.
One more thing that stands out about my experience at IHR is the office staff. My experience at the other practices I tried was very . . . impersonal. Sort of "pick a number, take a seat". At IHR, the nurses and ultrasounds techs and lab techs all knew me by name and face and were so kind and helpful -- and often remembered details about my case! When I came in for bloodwork after getting my first positive pregnancy test the nurse at the check-in counter whispered "congratulations" -- she recognized me and knew exactly why I was there (despite there being many other women in the waiting room at all different stages of the process). One time I forgot to pick up something I needed for the weekend at a Friday appointment and one of the nurses arranged with me to pick it up from her doorman on Sat night! I just felt like everyone there was really rooting for me :)
Describe your experience with Institute for Human Reproduction.
One more thing that stands out about my experience at IHR is the office staff. My experience at the other practices I tried was very . . . impersonal. Sort of "pick a number, take a seat". At IHR, the nurses and ultrasounds techs and lab techs all knew me by name and face and were so kind and helpful -- and often remembered details about my case! When I came in for bloodwork after getting my first positive pregnancy test the nurse at the check-in counter whispered "congratulations" -- she recognized me and knew exactly why I was there (despite there being many other women in the waiting room at all different stages of the process). One time I forgot to pick up something I needed for the weekend at a Friday appointment and one of the nurses arranged with me to pick it up from her doorman on Sat night! I just felt like everyone there was really rooting for me :)
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
window of time for monitoring appointments was pretty convenient. Several days a week, for several hours in the morning. I was able to beat rush-hour traffic and it didn't ruin my day. Depending on the time I got there the wait could be under 5 minutes or 30 minutes.
10
Doctor
Ilan Tur-Kaspa
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016 - 2019, Successful
NPS
10
NPS
8
Age 31 - 34
3 IVF
Tubal Blockage
European
Native American
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Neutral
Successful
After two failed attempts, he [Dr. David Cohen] counseled my husband and I to try a new test that might tell us why the transfers had failed. The test worked and on the fourth try we had success. We’re trying again for another baby and there isn’t anyone else I would trust to help us conceive than Dr. Cohen. He is truly the best at what he does!!... felt very strongly that having one baby was better than transferring two and ending up with multiples. Since we chose to screen the embryos he recommended only transferring one. We did decide to transfer two on the fourth attempt, but there was a miscommunication with the lab and only one was thawed. It turned out wonderful though because I got my beautiful little girl from that cycle.
I have had trouble with scripts not being ready when the nurse [at Institute for Human Reproduction] said they had been called in and the office was already closed...There are times I will show up and be called right back, and other times I will have to wait more than an hour to be called. It just depends on how busy the clinic is...offer us the option to do back to back cycles and test all the embryos up to a certain amount. It was much cheaper than doing two separate cycles with testing.
How was your experience with David Cohen at Institute for Human Reproduction?
My experience with Dr. Cohen was and continues to be top notch. I was a tricky case when trying to get pregnant with my daughter and had three failed transfers before finally getting pregnant. Each time, he would call me, give me encouragement, and help me get back into the game. After two failed attempts, he counseled my husband and I to try a new test that might tell us why the transfers had failed. The test worked and on the fourth try we had success. We’re trying again for another baby and there isn’t anyone else I would trust to help us conceive than Dr. Cohen. He is truly the best at what he does!!
What's one piece of advice would you give a prospective patient of David Cohen at Institute for Human Reproduction?
While I have nothing but the best to say about Dr. Cohen and my time at IHR, it’s always best to be your own advocate and know what’s going on with your care.
During treatment, were you treated like a number or a human with David Cohen at Institute for Human Reproduction?
Everyone from the front desk, to lab and ultrasound, to nursing staff, all take the time to make you feel as if you’re the only person in the practice. They know me by name when I call and always have something good to say. Dr. Cohen does an excellent job of explaining the process in layman’s terms to you. Throughout my time at IHR, I have never felt like it was too big or that I was just a number. It truly seems as if they’re your friends. When my nurse found out I was pregnant with my daughter, she was so excited to call and give me the news. I have always felt special here and wouldn’t consider going anywhere else.
Describe the protocols David Cohen used in your cycles at Institute for Human Reproduction and their degree of success.
I’m not sure of the particular protocol I did for my retrievals, nor the dosages, but I do recall being on Menopur, Follostim, and Ganirelix. I triggered with Lupron for all of the cycles. For my frozen transfers, it was estrogen pills and Crinone for the first two transfers, then patches and Crinone for the second two. My body did stop responding to the pills so we had to switch to the patches. For my positive cycle I was also supplemented with progesterone in oil due to spotting.
Describe your experience with the nursing staff at Institute for Human Reproduction.
I had a wonderful experience with my previous coordinator, Joseline, who left the practice shortly after I got pregnant. This time around I have had some trouble with communication, but it is improving. Still, everyone I have dealt with is as nice and friendly as can be. For the most part, I think they prefer to communicate via email.
Describe your experience with Institute for Human Reproduction.
I really only have good things to say about the clinic and Dr. Cohen. The only thing I will say is that you should keep on top of your cycles here. Know what is going on and don’t be afraid to ask questions. Sometimes the communication isn’t very good but I do think they’re really working on this. If you’re looking for a compassionate, caring practice, this is the place for you!
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
For the most past the monitoring hours don’t bother me. I am a stay at home mom now and don’t have anywhere to be. There are times I will show up and be called right back, and other times I will have to wait more than an hour to be called. It just depends on how busy the clinic is.
Describe the costs associated with your care under David Cohen at Institute for Human Reproduction.
Most of our costs have been covered by our insurance. The genetic testing was not, nor the embryo storage fees. They did, however, offer us the option to do back to back cycles and test all the embryos up to a certain amount. It was much cheaper than doing two separate cycles with testing.
Describe David Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
Dr. Cohen felt very strongly that having one baby was better than transferring two and ending up with multiples. Since we chose to screen the embryos he recommended only transferring one. We did decide to transfer two on the fourth attempt, but there was a miscommunication with the lab and only one was thawed. It turned out wonderful though because I got my beautiful little girl from that cycle.
What specific things went wrong at Institute for Human Reproduction?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at Institute for Human Reproduction.
On the day of my fourth transfer, we were supposed to transfer two embryos and there was only one thawed. There had been a miscommunication between the office and the lab. As it happened though, it all worked out because that was my positive cycle. This cycle I have had trouble with scripts not being ready when the nurse said they had been called in and the office was already closed. Thankfully, the nurse had emailed me with the dosage, and my husband (who is a doctor) wrote the script for me. Twice I was told a medication would be called in for me and when I went to pick it up, it was a different medication than what I was instructed to take. Both times, I couldn’t reach anyone at the office or have them return my calls. I ended up just taking the medications. The lab caught an error in my orders when I went in for day 3 testing and needed to draw all new labs. This time around has not been as smooth as my experience with the staff from 2016.
10
Doctor
David Cohen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
9
Age 30 - 31
1 IUI
Diminished Ovarian Reserve
Endometriosis
Male Factor
Unexplained
European
Ashkenazi Jewish
Income $100K - $199K
1st of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Cohen was super cordial. He went through things, made himself available. He always made me feel like things would be ok....The care of Dr Cohen far outweighs the communication struggles with the staff.... He began doing an HSN on me which I never had. My OB said I had a T shaped uterus but only did a HSG....He found a septum in my uterus and we did surgery the next week. He placed a balloon catheter in there for a week. Removal and then we proceeded to get a final cycle started to begin monitoring.
They [Inst for Human Reproduction - Chi] offer great monitoring hours that allowed me to get there early and make it to work on time. It saved me taking off work. I didn’t like that they don’t have weekend hours...They are inconsistent with email vs phone calls.. so that’s disappointing. I had an email go unanswered form a nurse. I let it go as it wasn’t urgent. But I didn’t like being passed around to different nurses. They did have an after hours answering service which was helpful for emergency questions.
How was your experience with David Cohen at Institute for Human Reproduction?
Dr Cohen was super cordial. He went through things, made himself available. He always made me feel like things would be ok. I’m still not done with treatment with him. But I’m glad he was my first stop for fertility treatment! He’s awesome!
What's one piece of advice would you give a prospective patient of David Cohen at Institute for Human Reproduction?
The care of Dr Cohen far outweighs the communication struggles with the staff.
During treatment, were you treated like a number or a human with David Cohen at Institute for Human Reproduction?
I felt like even if I was the 1st one in the office that day for monitoring, I could be one of the last to be called with my results. And sometimes the news delivered by staff on a recording I would never imagine getting that way instead of a personal call. When I first started off it seemed like my questions were annoying staff and I wasn’t really sure who to ask.. once I got a few months in, I got the hang of it!
Describe the protocols David Cohen used in your cycles at Institute for Human Reproduction and their degree of success.
He began doing an HSN on me which I never had. My OB said I had a T shaped uterus but only did a HSG. I lost my daughter at 23 weeks and Dr Cohen said that we needed to look further into why that may have happened. He found a septum in my uterus and we did surgery the next week. He placed a balloon catheter in there for a week. Removal and then we proceeded to get a final cycle started to begin monitoring. He gave me 100mg of clomid and I didn’t respond as needed. I was canceled my 1st planned IUI cycle. I was then given more provera to induce another cycle. I requested doing Letrozol instead of the 150mg of clomid as he had planned to do. I then continued with monitoring, triggered with ovidrel and got my 1st IUI. Started crinone 2 days after. I’m still waiting to see if it worked.
Describe your experience with the nursing staff at Institute for Human Reproduction.
Melissa is the main coordinator there. There was a new trainee who is building her confidence in this field. Overall they answer questions but if you don’t ask.. they won’t tell you.
Describe your experience with Institute for Human Reproduction.
They offer great monitoring hours that allowed me to get there early and make it to work on time. It saved me taking off work. I didn’t like that they don’t have weekend hours.. what if you lined up on a weekend and needed to proceed?? Also, they could use a patient portal. That would do wonders! They are inconsistent with email vs phone calls.. so that’s disappointing. I had an email go unanswered form a nurse. I let it go as it wasn’t urgent. But I didn’t like being passed around to different nurses. They did have an after hours answering service which was helpful for emergency questions.
Describe the costs associated with your care under David Cohen at Institute for Human Reproduction.
The only price I was ever given was $1500 for an IUI cycle. I’ve been seeing Dr Cohen since 12/6/17 and I have yet to receive a bill or discuss finances with anyone at that office.
Describe David Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
N/A
What specific things went wrong at Institute for Human Reproduction?
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Institute for Human Reproduction.
They failed to give me results a few times. Just said to either come back in to be checked again or that I was just canceled. I had ultrasound techs say things that later were disagreed with based on the Drs review of results. They also didn’t correctly update my chart a few times and tried to re-draw labs they already took.
10
Doctor
David Cohen
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
2 of 5
9
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 32
1 IVF
PCOS
Tubal Blockage
European
Income $100K - $199K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. T[ur-Kaspa] found a tubal blockage and PCOS issue that my first clinic failed to identify. He has great bedside manner, when he had to give me bad news he didn't shy away from telling me but did so in a gentle and kind way. He helped me get a grant to cover some of the cost of IVF. He hugged me the day I graduated, he is that kind of doctor...Because I was PCOS, he used Metformin. I was on Gonal F, Menopur, esterace, Lupron, and progesterone.
Monitoring appointments [at Institute for Human Reproduction] were so great for me, I went before work and usually was there at 7, only a few people there, first come first seen, I was never there more than 15-30 minutes...IVF was around 10-11k, plus 1k for freezing, and medications. PGS testing would be additional 4k plus FET round of 3K...long waits for consultation/reconsultation, but it's because he takes the time with each patient and this was the only times I experienced this, all other labs/ultrasounds/ect were timely
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
Dr. T found a tubal blockage and PCOS issue that my first clinic failed to identify. He has great bedside manner, when he had to give me bad news he didn't shy away from telling me but did so in a gentle and kind way. He helped me get a grant to cover some of the cost of IVF. He hugged me the day I graduated, he is that kind of doctor.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
Ask all the questions you want, he will take the time to answer each of them. If you don't understand him, just ask again, I'm sure he is used to it with his accent.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
This is a smaller clinic, where they take the time to get to know you. The Doctor, Nurse, Lab Tech, and front desk all know me. I wasn't just a number, I didn't feel like cattle. Dr. T is compassionate and really cares.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction and their degree of success.
Because I was PCOS, he used Metformin. I was on Gonal F, Menopur, esterace, Lupron, and progesterone.
Describe your experience with your nurse at Institute for Human Reproduction. (Assigned nurse: Melissa)
Melissa I talked to frequently with my cycle. She would always respond to me by the end of the same day, we often talked via email which is convenient. She always got paperwork back to me quickly. When I called after my stillborn, she remembered me and was so sorry to hear, like an old friend giving me comfort.
Describe your experience with Institute for Human Reproduction.
Pros- Easy monitoring hours before work and short wait times, super compassionate doctor with a great eye for detail, small office where you will see the same faces and get more personalized care, email correspondence, easy to page doctor and get quick response Cons- long waits for consultation/reconsultation, but it's because he takes the time with each patient and this was the only times I experienced this, all other labs/ultrasounds/ect were timely
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
Monitoring appointments were so great for me, I went before work and usually was there at 7, only a few people there, first come first seen, I was never there more than 15-30 minutes
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction.
IVF was around 10-11k, plus 1k for freezing, and medications. PGS testing would be additional 4k plus FET round of 3K.
Describe Ilan Tur-Kaspa's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
He felt really strongly re a 1 embryo transfer, due to the risks associated with multiples. He did say if we wanted to try to transfer more than one he would let us.
10
Doctor
Ilan Tur-Kaspa
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Successful
NPS
10
NPS
10
Age 37
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
European
South Asian
Income $200K - $499K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
It was clear he wasn’t just following a protocol but tweaking my medications and schedule as my body needed. ... Dr. Tur-Kaspa takes the time to be sure I felt well cared for. He took the time to explain everything. He was honest and blunt but also so kind. He called to be sure I was ok more than once. He took the time to be sure both my husband and I felt comfortable with every aspect of our care.
Monitoring is a first come first served basis. It can get quite hectic but staff works quickly. My longest wait was 45 min ... Compassion is their strength! They are a busy group but each person seems to remember your name or at least your face. I never heard arguments or discontent from staff. They are efficient with their time and try to accommodate strange work schedules. ... Melissa [nurse] took the time to answer my countless questions.
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
Dr. Tur-Kaspa seems to work hard to build a personal relationship with each of his patients. He is an amazing listener. Jen is efficient with his time but never makes his patient feel rushed. He is always encouraging and always smiling. He returned messages in a timely manner. He is beyond knowledgeable on his field. It was clear he wasn’t just following a protocol but tweaking my medications and schedule as my body needed.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
Don’t hesitate... get a consult with him.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
Dr. Tur-Kaspa takes the time to be sure I felt well cared for. He took the time to explain everything. He was honest and blunt but also so kind. He called to be sure I was ok more than once. He took the time to be sure both my husband and I felt comfortable with every aspect of our care.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction and their degree of success.
Initially he started me on a “typical” protocol for IVF, our first round ultimately failed as none of my embryos survived past day 3. He was not flustered. He took the time to meet with my husband and I. He claearly had done more research into my problems with poor egg quality. He gave us a few options that were more unconventional (I.e. delaying retrieval by a day and adding HGH to our regimen). The next 2 rounds were trying but much more successful. We had 4 embryos that are PGS tested and we were happy!!! I truly feel that without his changes we would have been wasting time and money with canceled cycles and disappointment.
Describe your experience with your nurse at Institute for Human Reproduction. (Assigned nurse: Melissa)
Melissa took the time to answer my countless questions. She was kind and never frustrated with my need for complete understanding of our path.
Describe your experience with Institute for Human Reproduction.
Compassion is their strength! They are a busy group but each person seems to remember your name or at least your face. I never heard arguments or discontent from staff. They are efficient with their time and try to accommodate strange work schedules. When you go through this infertility path you start to feel not in control they take the time to be sure you understand why they do certain things. The only negative is that sometimes it gets busy waiting in the morning for labs and ultrasound. It is a first come first serve basis. That can be frustrating for those trying to get to work. The longest I wanted was 45 minutes for labs. Staff does arrive early and usually begins work before the stated time a huge plus!!
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
Monitoring is a first come first served basis. It can get quite hectic but staff works quickly. My longest wait was 45 min but it is clear that they are trying to go quickly for their patients convenience.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction.
Thank GOD insurance covered our treatment. However PGS testing and storage was out of pocket. We spent about $18000 out of pocket but that also included elective acupuncture off-site.
Describe Ilan Tur-Kaspa's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
For me... Dr TK only wanted to transfer 1 embryo at a time because I am already high risk. He didn’t see a reason to electively increase my perinatal risk. I agreed whole heartedly.
10
Doctor
Ilan Tur-Kaspa
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017 - 2018, Unknown Success
NPS
8
NPS
8
Age 34 - 35
3 IVF
Tubal Blockage
European
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
I like the doctor [Dr. Ilan Tur-Kaspa] a lot, he’s honest and open and candid about his method of treatments. His accent is a bit hard to understand sometimes but I was ok with that. He was compassionate and understanding in several situations. He called personally many times when I felt upset or frustrated with the nurses...We did 3 egg retrievals and never changed protocol because I responded well each time during stims. He has suggested several things that weren’t originally discovered - genetics test, HSN, removal of a large polyp. He does more testing to prevent heartache and I appreciate his thoughral approach.
It’s a small, boutique office [IHR - Chicago] and everyone knew me by name, including the other doctor who treated me several times. Friendly staff...They completely disregarded how taking steroids could significantly impact my glucose levels and didn’t make me aware what I’m taking which resulted in very high (almost 300) blood glucose levels, a mild panic attack and adjustment in an insulin regiment to get those levels down prior to transfer - which resulted in a chemical...We didn’t originally start on a good note and I had to switch nurses but then went back to the original nurse after things settled down. Their worst human is their financial lady, she’s not nice at all. I like their phlebotomist a lot, very patient and kind.
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
I like the doctor a lot, he’s honest and open and candid about his method of treatments. His accent is a bit hard to understand sometimes but I was ok with that. He was compassionate and understanding in several situations. He called personally many times when I felt upset or frustrated with the nurses.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
See a second opinion and compare.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
It’s a small, boutique office and everyone knew me by name, including the other doctor who treated me several times. Friendly staff.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction and their degree of success.
We did 3 egg retrievals and never changed protocol because I responded well each time during stims. He has suggested several things that weren’t originally discovered - genetics test, HSN, removal of a large polyp. He does more testing to prevent heartache and I appreciate his thoughral approach.
Describe your experience with your nurse at Institute for Human Reproduction. (Assigned nurse: Melissa)
We didn’t originally start on a good note and I had to switch nurses but then went back to the original nurse after things settled down. Their worst human is their financial lady, she’s not nice at all. I like their phlebotomist a lot, very patient and kind.
Describe your experience with Institute for Human Reproduction.
They need to be more organized. It’s fristrating when you’re being asked “what are we doing today”... open my file and read why I’m here. It’s upsetting when there is a major medical issue and it’s in my chart but overlooked almost at every ultrasound and I have to remind them. It’s frustrating when their front end staff doesn’t pick up calls and let it go to vm. Their waiting room needs captions on TV. They need to offer wipes in the bathroom for better after consult/US cleanup.
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
Super convenient and very organized. They had a sign Jon sheet between specific hours and I never had to wait long as I went during less busy time 9-9:30am.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction.
Expensive! We spent $48K (30 insurance paid but we maxed it) and that’s NOT including meds. Absolutely ridiculous, Especially the PGS part with freezing and biopsy was $5790! $3500 transfer, $1,000 - ERA test.
Describe Ilan Tur-Kaspa's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
He will not transfer multiple embryos if they’re PGS tested.
What specific things went wrong at Institute for Human Reproduction?
  • Failed to order appropriate test
  • Failed to convey critical information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Institute for Human Reproduction.
They completely disregarded how taking steroids could significantly impact my glucose levels and didn’t make me aware what I’m taking which resulted in very high (almost 300) blood glucose levels, a mild panic attack and adjustment in an insulin regiment to get those levels down prior to transfer - which resulted in a chemical.
8
Doctor
Ilan Tur-Kaspa
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
LGBTQ+
2017 - 2018, Unknown Success
NPS
8
NPS
9
Age 29 - 30
3 IUI
1 IVF
1 Egg Freezing
Unexplained
European
Income $50K - $99K
Teacher
3rd of 5 Docs
5 IUI With Other Docs
Donor Sperm
LGBTQ+
Neutral
Strongly Recommends
Success w/ Doc Too early to know
When he [Dr. David Cohen] explains procedures, it comes with charts and graphs and numbers, like a college lecture. My wife and I loved that level of detail, and he explained every step and decision as he went along. How many more IUIs to do, whether or not to do testing, how many to transfer, all came with percentages and evidence-based decisions that he was still open to change if we were to insist.
They [IHR-Chicago] are wonderfully thorough with their procedures and information, but its hard to wait all day for results sometimes. They are a busy clinic, and its understandable. They do a very good job conveying detailed lab results. An issue arising at 3pm on Friday is liable not to be resolved until Monday morning, and the office lacks any real after-hours care. The coordinator is very willing to work around personal schedules. No one has every negatively influenced our decision making, they have always been supportive of our personal choices and thoughts. There hasn't been any judgment or guilt over mistakes we made.
How was your experience with David Cohen at Institute for Human Reproduction?
He did inter-change with the other doctor at the center, but they both were sure to make us feel we were having comprehensive care. Both the egg retrieval and a pollup removal during an IUI cycle were done at another medical facility, but by our doctors. We did not see him often, but 95% of visits were lab work and it wouldn't have been necessary. IHR came highly recommended to us, and has fulfilled that reputation.
What's one piece of advice would you give a prospective patient of David Cohen at Institute for Human Reproduction?
Prepare questions ahead of time, but don't be afraid to ask him.
During treatment, were you treated like a number or a human with David Cohen at Institute for Human Reproduction?
His technitions were very personable, his clinic was efficient without being cold, and he took time to explain every detail with us when we had questions.
Describe the protocols David Cohen used in your cycles at Institute for Human Reproduction and their degree of success.
When he explains procedures, it comes with charts and graphs and numbers, like a college lecture. My wife and I loved that level of detail, and he explained every step and decision as he went along. How many more IUIs to do, whether or not to do testing, how many to transfer, all came with percentages and evidence-based decisions that he was still open to change if we were to insist.
Describe your experience with your nurse at Institute for Human Reproduction.
The care staff each had a specific job, and the coordinator did a great job keeping all the information and direction together
Describe your experience with Institute for Human Reproduction.
They are wonderfully thorough with their procedures and information, but its hard to wait all day for results sometimes. They are a busy clinic, and its understandable. They do a very good job conveying detailed lab results. An issue arising at 3pm on Friday is liable not to be resolved until Monday morning, and the office lacks any real after-hours care. The coordinator is very willing to work around personal schedules. No one has every negatively influenced our decision making, they have always been supportive of our personal choices and thoughts. There hasn't been any judgment or guilt over mistakes we made.
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
It was a well oiled machine.
Describe the costs associated with your care under David Cohen at Institute for Human Reproduction.
Dr. Cohen gave us an insiders look to our insurance, and explained in detail how to make the most out of it. Out of pocket costs ended up being only sperm and shipments, and a delivery fee to the lab, and the freezer cost for a year for the embryos.
Describe David Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
None, we agree in the 'one healthy baby at a time' idea
8
Doctor
David Cohen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2013 - 2018, Successful
NPS
8
NPS
8
Age 30 - 35
2 IUI
1 IVF
Male Factor
PCOS
Tubal Blockage
Latinx
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Donor Sperm
Neutral
Neutral
Successful
He [Dr. Tur-Kaspa] has always showed compassion in my case but is mostly straight to the point kind of doctor. He did advise against transferring 2 embryos but of course it was my decision & he respected that. He did try to talk me out of it at one point. In the beginning when I was new to infertility & IVF I would have preferred him to explain the process a little bit more.
The lab [at IHR-Chicago] is always upbeat & friendly even though it is so early in the morning. I like how they operate. The front desk staff is ok, they could be friendlier in my opinion, although i have to say Vicki, who has been there since I have started going there is very friendly & personable. The ultrasound tech priya I wanna say her name is, I hope, is very friendly & knows what she is doing. Marissa could use some customer service skills & is never friendly when I go in. It seems like she hates her job. The office space is really nice & updated compared to the old office on the north side. I do dislike that there is no patient parking lot though. I also don't like that surgeries are done offsite downtown. It would be more easy & conveinient if everything could be done in the same office in my opinion.
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
Dr Tur-Kaspa is a nice doctor, he knows what he's doing for sure because he helped me to conceive my twin boys. He has always showed compassion in my case but is mostly straight to the point kind of doctor. He did advise against transferring 2 embryos but of course it was my decision & he respected that. He did try to talk me out of it at one point. In the beginning when I was new to infertility & IVF I would have preferred him to explain the process a little bit more. Going in not knowing if you are ever going to conceive you just kind of go with the flow & trust the doctor. If I had known what I know now I would have skipped IUI & went straight to IVF after 1 failed attempt. As a patient I am pretty satisfied & have decided to go back to him for further treatment because I am comfortable & trust him as my doctor.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
Do your research & have your questions ready to ask. It is so overwhelming to go to a fertility doctor & there is a lot of information that will be given to you. I wish that I had done more research & asked more questions at first after being diagnosed.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
At times I felt like a number when the nurses would call with results. Sometimes it seemed like they just read from a script. Also there is a ultrasound tech there that is not very friendly who I dread getting when I am there. Most of the times I feel good and like a human though.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction and their degree of success.
I don't remember the protocols because they were done in 2013 but I do have a timeline for my next IVF cycle which includes labs & ultrasound at day 3 & then birth control & metformin for 2 to 3 weeks, hsn & if all goes well I will start IVF injections.
Describe your experience with the nursing staff at Institute for Human Reproduction.
In 2013 there was a nurse coordinator that I dealt with was named Vernita. She was an ok nurse but sometimes would not get back to me in a timely manner. In 2018 when I went back she is no longer there & there are a few new nurses that I have dealt with. It is never just one nurse & I feel that it is not so personable right now. I am sure they all can read the notes & access the same records but I feel that sometimes without having one nurse with you the whole time it is not ideal. I have never even met any of the nurses in person despite asking to meet one at one of my visits.
Describe your experience with Institute for Human Reproduction.
The lab is always upbeat & friendly even though it is so early in the morning. I like how they operate. The front desk staff is ok, they could be friendlier in my opinion, although i have to say Vicki, who has been there since I have started going there is very friendly & personable. The ultrasound tech priya I wanna say her name is, I hope, is very friendly & knows what she is doing. Marissa could use some customer service skills & is never friendly when I go in. It seems like she hates her job. The office space is really nice & updated compared to the old office on the north side. I do dislike that there is no patient parking lot though. I also don't like that surgeries are done offsite downtown. It would be more easy & conveinient if everything could be done in the same office in my opinion.
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
I love the monitoring hours there. It is very convenient in my opinion because you can go anytime between 6 and 9 or 9:30am especially if you work you can get it done before work usually. It is pretty well run & in an organized matter. The visits usually are no longer then 10-15 minutes which I like. The lab department loves their job, they are always friendly & upbeat so early in the morning.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction.
I have insurance so my costs were minimal in my opinion. I don't recall the specifics. I do want to add his office is pretty pricey to store your embryos compared to friends who have theirs stored at other facilities. I think that it should be a bit more affordable.
Describe Ilan Tur-Kaspa's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
Yes he strongly advised me against transferring 2 embryos at a time. He still suggests that I only transfer 1 embryo due to my young age.
8
Doctor
Ilan Tur-Kaspa
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
6
Age 31 - 32
1 IUI
1 IVF
Endometriosis
Unexplained
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Doesn't Recommend
Successful
I felt more like a friend than a patient with Dr Cohen. He was always available when I needed him (which was a lot) and he seemed like he genuinely cared about me as a person. I know he treats many many patients at a time, but he always made me feel like I was his only patient...empathetic, kind, and funny. He was always in tune with exactly how I was feeling without me having to tell him. I can't say enough good things about him. Without him I would have been completely lost and confused during the IVF process.
If not for Dr Cohen I don't think I would have stayed with IHR. I enjoyed seeing most of the staff on my many visits. They were friendly and welcoming. Otherwise the office just seemed like a mess to me and information was conflicting or non existent. I would expect to be lost and confused here if you are new to fertility treatments... During my time with IHR they seemed to have a difficult time keeping nurse coordinators and she was extremely over worked during my time with her.
How was your experience with David Cohen at Institute for Human Reproduction?
Dr Cohen is empathetic, kind, and funny. He was always in tune with exactly how I was feeling without me having to tell him. I can't say enough good things about him. Without him I would have been completely lost and confused during the IVF process.
What's one piece of advice would you give a prospective patient of David Cohen at Institute for Human Reproduction?
Be open and honest. He will be with you. He will answer all of your questions if you ask them. IVF (or other fertility treatments) is especially confusing if you've never been through it before and it's almost impossible to retain all the information that's provided during an initial visit with Dr Cohen. You can always ask him to clarify or go over anything you need to again outside of appointments with him.
During treatment, were you treated like a number or a human with David Cohen at Institute for Human Reproduction?
I felt more like a friend than a patient with Dr Cohen. He was always available when I needed him (which was a lot) and he seemed like he genuinely cared about me as a person. I know he treats many many patients at a time, but he always made me feel like I was his only patient.
Describe your experience with your nurse at Institute for Human Reproduction. (Assigned nurse: Melissa)
Melissa was a great nurse coordinator. Due to circumstances beyond her control there were a number of times that results were given to me much later in the day than I was told to expect them. She was always apologetic and still took the time to answer any questions I had. I also had to reach out to her to get information about my transfer time and information because I never received it from her. I don't blame any of this on her. During my time with IHR they seemed to have a difficult time keeping nurse coordinators and she was extremely over worked during my time with her.
Describe your experience with Institute for Human Reproduction.
If not for Dr Cohen I don't think I would have stayed with IHR. I enjoyed seeing most of the staff on my many visits. They were friendly and welcoming. Otherwise the office just seemed like a mess to me and information was conflicting or non existent. I would expect to be lost and confused here if you are new to fertility treatments.
Describe David Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
Dr Cohen told me right away that he would only transfer one embryo and I was just fine with this. I believe what he said was his goal was for IVF to be successful for me and it wouldn't be a success if I had two (or more) babies in the NICU or worse. I got the impression you have to have a pretty good reason for him to transfer more than one embryo on your first try.
What specific things went wrong at Institute for Human Reproduction?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
10
Doctor
David Cohen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
6
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
2 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
1 of 5
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 25 - 26
1 IVF
PCOS
Income $0 - $49K
2nd of 2 Docs
1 IUI With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Cohen] was very personable and talked to you in terms you understand. Really took the time to get to know you and make you feel comfortable...We did ivf with our embryos genetically tested...Dr. Cohen personally called us and told us how concerned he was that we weren’t doing ivf since we could get our embryos genetics tested to make sure they didn’t carry my brca gene. And how we didn’t just want a baby but a healthy one.
I really enjoyed this clinic. It was always first come first serve when we were going through your cycle. Which made it really nice since we were three hours away... It was always very clean and everyone was very helpful...[nurses were] Very personable and also kept me informed. Very easy to get ahold of...It [monitoring] was always in the morning so it was nice that it didn’t take up your whole day. But when you are going through this it’s all you think about so it didn’t really matter to me. You just have the mindset of the end result.
How was your experience with David Cohen at Institute for Human Reproduction?
He was very personable and talked to you in terms you understand. Really took the time to get to know you and make you feel comfortable. It’s just a scary and exciting time. We always felt like he truly cared about us and you can tell he loves what he does.
What's one piece of advice would you give a prospective patient of David Cohen at Institute for Human Reproduction?
Definitely go see him and see what he has to say because he will do everything it takes for you to have a family.
During treatment, were you treated like a number or a human with David Cohen at Institute for Human Reproduction?
During our consultation we had decided to try IUI since the cost of IVF is so high. Since we live three hours away from his office we were driving home and Dr. Cohen personally called us and told us how concerned he was that we weren’t doing ivf since we could get our embryos genetics tested to make sure they didn’t carry my brca gene. And how we didn’t just want a baby but a healthy one. It really meant a lot and we ended up doing ivf with testing. So thankful we did and now have our beautiful baby boy. He kept saying how he couldn’t stop thinking about us and our case. Just really meant a lot and we knew he truly cared about us.
Describe the protocols David Cohen used in your cycles at Institute for Human Reproduction and their degree of success.
We did ivf with our embryos genetically tested. I did injections daily and sometimes twice a day during my cycle for the retrieval and also before the transfer.
Describe your experience with your nurse at Institute for Human Reproduction.
Very personable and also kept me informed. Very easy to get ahold of.
Describe your experience with Institute for Human Reproduction.
I really enjoyed this clinic. It was always first come first serve when we were going through your cycle. Which made it really nice since we were three hours away. So if we got stuck in traffic one say it didn’t matter that we didn’t have to be at the office at a certain time. It was always very clean and everyone was very helpful.
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
It was always in the morning so it was nice that it didn’t take up your whole day. But when you are going through this it’s all you think about so it didn’t really matter to me. You just have the mindset of the end result.
Describe the costs associated with your care under David Cohen at Institute for Human Reproduction.
I believe we spent around $28,000 for everything including one retrieval, genetic testing, two transfers and all medications.
Describe David Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
We choose to do one embryo during our first transfer since we only had two good embryos.
10
Doctor
David Cohen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5