Institute for Human Reproduction (Pinnacle Network Clinic)

5 doctors work here

Rated 7.8
Strongly recommend: 58%Neutral: 20%Don't recommend: 21%7.8
58% strongly recommend
64 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
7.9
7.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9
9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.6
7.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
7.7
7.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
6
6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
709
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 5 offices

Chicago
680 N Lake Shore Drive, Suite 117
Chicago, IL 60611
Dyer
275 Joliet St., Suite 120B
Dyer, IN 46311
Milwaukee
2500 W Layton Ave, Suite 290
Milwaukee, WI 53221
Oakbrook
1919 Midwest Road, Suite 100
Oakbrook, IL 60523
Tinley Park
16345 S Harlem Ave., Suite 400
Tinley Park, IL 60477
Show 3 more

64 patient reviews

2015 - 2017, Successful
NPS
10
NPS
10
Age 29 - 31
1 IVF
Male Factor
European
Income $200K - $499K
Sales Representative
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Cohen is the most caring physician I have worked with, including all specialties...His level of detail, and desire to help you makes him the best candidate for any fertility needs. He truly cares about his patients...We went to ICSI IVF due to MFI. We had failed IUI's, which was expected and basically to appease insurance. IVF was a success, 5 embryos total, 1 transferred for my first pregnancy resulting in a live birth, and he performed an FET for my second (one embryo) resulting in a current pregnancy.
[The nurses at Institute for Human Reproduction] Forgot to call in my meds. Was Olgas [nurse] fault...Olga is difficult to work with. The coordinator was new, so I understood there were some difficulties there, but Olga was truly the unpleasant, difficult person in the office...We went to ICSI IVF due to MFI. We had failed IUI's, which was expected and basically to appease insurance. IVF was a success, 5 embryos total, 1 transferred for my first pregnancy resulting in a live birth, and he performed an FET for my second (one embryo) resulting in a current pregnancy.
How was your experience with David Cohen at Institute for Human Reproduction (Pinnacle Network Clinic)?
Dr Cohen is the best. His level of detail, and desire to help you makes him the best candidate for any fertility needs. He truly cares about his patients, and isn't in it just for the money like others!
What's one piece of advice would you give a prospective patient of David Cohen at Institute for Human Reproduction (Pinnacle Network Clinic)?
Go to him!
During treatment, were you treated like a number or a human with David Cohen at Institute for Human Reproduction (Pinnacle Network Clinic)?
Dr Cohen is the most caring physician I have worked with, including all specialties.
Describe the protocols David Cohen used in your cycles at Institute for Human Reproduction (Pinnacle Network Clinic) and their degree of success.
We went to ICSI IVF due to MFI. We had failed IUI's, which was expected and basically to appease insurance. IVF was a success, 5 embryos total, 1 transferred for my first pregnancy resulting in a live birth, and he performed an FET for my second (one embryo) resulting in a current pregnancy.
Describe your experience with your nurse at Institute for Human Reproduction (Pinnacle Network Clinic).
Olga is difficult to work with. The coordinator was new, so I understood there were some difficulties there, but Olga was truly the unpleasant, difficult person in the office.
Describe your experience with Institute for Human Reproduction (Pinnacle Network Clinic).
Strength- dr Cohen Weakness- some support staff
Describe the costs associated with your care under David Cohen at Institute for Human Reproduction (Pinnacle Network Clinic).
Insurance covered
Describe David Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction (Pinnacle Network Clinic).
Due to my age and no female factors, he only gave us the option to transfer one.
What specific things went wrong at Institute for Human Reproduction (Pinnacle Network Clinic)?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Institute for Human Reproduction (Pinnacle Network Clinic).
Forgot to call in my meds. Was Olgas fault
10
Doctor
David Cohen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Institute for Human Reproduction (Pinnacle Network Clinic)
Chicago
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015 - 2016, Unsuccessful
NPS
10
NPS
10
Age 33 - 34
2 IVF
Tubal Blockage
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Tur-Kaspa reassured me that he would get us pregnant. He was always very upbeat on the days of transfer which made me feel more at ease of the process. I was able to speak to him candidly about my concerns and he listened and did what I wanted. He never told us no...Be an advocate for yourself, he will listen to what you want...Everyone in the office is nice. Dr. Tur-Kaspa is very nice and reassuring of getting you pregnant...
The monitoring [at IHR - Chicago] is done as a first come first serve basis. In order to be seen quickly you should be there as early as 6:20 to be 1st through 3rd in line so you can get to work on time...The nurses were always very helpful. They were available to help and answer any questions. They were also very gentle when drawing blood or when I needed an ultrasound. Always open to answer any questions...
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
Dr. Tur-Kaspa reassured me that he would get us pregnant. He was always very upbeat on the days of transfer which made me feel more at ease of the process. I was able to speak to him candidly about my concerns and he listened and did what I wanted. He never told us no.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
Be an advocate for yourself, he will listen to what you want.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
Everyone in the office is nice. Dr. Tur-Kaspa is very nice and reassuring of getting you pregnant.
Describe your experience with the nursing staff at Institute for Human Reproduction (Pinnacle Network Clinic).
The nurses were always very helpful. They were available to help and answer any questions. They were also very gentle when drawing blood or when I needed an ultrasound. Always open to answer any questions.
Describe your experience with your monitoring appointments at Institute for Human Reproduction (Pinnacle Network Clinic).
The monitoring is done as a first come first serve basis. In order to be seen quickly you should be there as early as 6:20 to be 1st through 3rd in line so you can get to work on time.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic).
My insurance covered all major procedures ( BCBS). I paid a co pay to talk to the dr. and when I had transfers and retrievals or any other surgery.
10
Doctor
Ilan Tur-Kaspa
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Institute for Human Reproduction (Pinnacle Network Clinic)
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016, Unknown Success
NPS
10
NPS
10
Age 29
1 IVF
European
Income $100K - $199K
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Cohen is very accessible and a great educator. He takes a lot of time with you each visit and responds to emails same day typically no matter how small the question...Dr. Cohen is extremely caring with his patients, always set reasonable expectations, and is accessible to his patients. I learned more from one consult with him that 7 months with another doctor...Email him and ask lots of questions. Let him know what concerns you are secretly researching online so he can help you with research and answers...
Emails and calls are always returned promptly and communication with nurses [at IHR- Chicago] and the doctor is great...
How was your experience with David Cohen at Institute for Human Reproduction (Pinnacle Network Clinic)?
Dr. Cohen is extremely caring with his patients, always set reasonable expectations, and is accessible to his patients. I learned more from one consult with him that 7 months with another doctor.
What's one piece of advice would you give a prospective patient of David Cohen at Institute for Human Reproduction (Pinnacle Network Clinic)?
Email him and ask lots of questions. Let him know what concerns you are secretly researching online so he can help you with research and answers.
During treatment, were you treated like a number or a human with David Cohen at Institute for Human Reproduction (Pinnacle Network Clinic)?
dr. Cohen is very accessible and a great educator. He takes a lot of time with you each visit and responds to emails same day typically no matter how small the question.
Describe your experience with your nurse at Institute for Human Reproduction (Pinnacle Network Clinic). (Assigned nurse: Robin)
Emails and calls are always returned promptly and communication with nurses and the doctor is great.
10
Doctor
David Cohen
NPS
Humanity
5 of 5
Communication
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Institute for Human Reproduction (Pinnacle Network Clinic)
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unknown Success
NPS
6
NPS
4
Age 38
PCOS
Unexplained
European
Engineer
2nd of 3 Docs
3 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
He [Dr. Cohen] has an amazing bedside manner. The rest of the office is a mess.
No communication with doctors or nurses [at Institute for Human Reproduction]. Everything is done over a 800 number. No one remembers you...
How was your experience with David Cohen at Institute for Human Reproduction (Pinnacle Network Clinic)?
He has an amazing bedside manner. The rest of the office is a mess.
What's one piece of advice would you give a prospective patient of David Cohen at Institute for Human Reproduction (Pinnacle Network Clinic)?
Be present. Communicate more.
During treatment, were you treated like a number or a human with David Cohen at Institute for Human Reproduction (Pinnacle Network Clinic)?
No communication with doctors or nurses. Everything is done over a 800 number. No one remembers you.
Describe your experience with your nurse at Institute for Human Reproduction (Pinnacle Network Clinic). (Assigned nurse: Vernita)
I am so lost as to the procedures at the clinic. It is a complete mess.
What specific things went wrong at Institute for Human Reproduction (Pinnacle Network Clinic)?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Institute for Human Reproduction (Pinnacle Network Clinic).
I have no idea what's going on at the clinic. I'm given instructions to take medications during evaluation cycles. I'm given instructions to take medications I don't have. When I inquired about this a few days later I was told, oops, sorry, now it's too late, you'll need to wait until next month or come back in for another ultrasound. I have no idea what is going on at that office, what the steps are.
6
Doctor
David Cohen
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
4
Clinic
Institute for Human Reproduction (Pinnacle Network Clinic)
Chicago
NPS
Operations
1 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
3 of 5
Educational Resources
1 of 5
2014, Successful
NPS
10
NPS
9
Age 34
1 IVF
1 Egg Freezing
Unexplained
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
4 IUI With Other Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Tur-Kaspa was direct, humorous and very uplifting. I would definitely recommend using IHR if you are struggling with infertility. I enjoyed going to this fertility clinic because it was small.
I came to IHR [Institute for Human Reproduction] after going to another clinic. IHR is a small clinic so the staff and doctor really get to know you as we person.. There was only one nurse at this clinic and she always remembered me and remembered things we had talked about at previous appointments.
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
I came to IHR after going to another clinic. IHR is a small clinic so the staff and doctor really get to know you as we person. Dr. Tu Kaspa was direct, humorous and very uplifting. I would definitely recommend using IHR if you are struggling with infertility.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
I enjoyed going to this fertility clinic because it was small. Everyone from the front desk to the medical personnel knew my name, what cycle on was on and was always very friendly!
Describe your experience with your nurse at Institute for Human Reproduction (Pinnacle Network Clinic). (Assigned nurse: Sue)
There was only one nurse at this clinic and she always remembered me and remembered things we had talked about at previous appointments.
10
Doctor
Ilan Tur-Kaspa
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Institute for Human Reproduction (Pinnacle Network Clinic)
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2023, Unsuccessful
NPS
9
NPS
9
Age 35 - 38
1 IVF
Unexplained
European
Income $100K - $199K
Marketer or PR
2nd of 3 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Mary] Wood-Molo was on time to our first consultation...it was remote...Before any new procedure we would have a consultation and go over treatment together...was available to chat about concerns and she was so hopeful...Would only transfer one embryo during a cycle. Did not want to increase the risks of multiple births
[Institute for Human Reproduction] doesn’t make you seem like a number...walk you through any procedure and make sure you’re comfortable...nursing staff has been on the patient side of this so it’s comforting to know you aren’t alone. Weakness- with the timeliness of a lot of treatments (drug injections, etc) I feel like a little pro activity to ensure meds are on hand could be welcomed
How was your experience with Mary Wood Molo at Institute for Human Reproduction (Pinnacle Network Clinic)?
Wood-Molo was on time to our first consultation. Although it was remote this actually worked better for my work schedule. Before any new procedure we would have a consultation and go over treatment together. She was available to chat about concerns and she was so hopeful saying things like “I will get you pregnant” and “you’ll be a great mom”
What's one piece of advice would you give a prospective patient of Mary Wood Molo at Institute for Human Reproduction (Pinnacle Network Clinic)?
Know how aggressive you want to be with fertility treatments
During treatment, were you treated like a number or a human with Mary Wood Molo at Institute for Human Reproduction (Pinnacle Network Clinic)?
When I met doctor wood-molo I stated I was concerned about feeling like a number and not seen as a patient. She was compassionate and thorough from initial consultation through 3 years of treatments onward.
Describe your experience with the nursing staff at Institute for Human Reproduction (Pinnacle Network Clinic).
I followed Dr Wood-Molo from Rush Hospital to IHR (a private practice) and although some nursing staff came along, the overall quality improved. The nurses would leave a message in the portal with next steps after the doctor reviews the ultrasound and blood work.
Describe your experience with Institute for Human Reproduction (Pinnacle Network Clinic).
Clinic doesn’t make you seem like a number. They walk you through any procedure and make sure you’re comfortable. I think some of the nursing staff has been on the patient side of this so it’s comforting to know you aren’t alone. Weakness- with the timeliness of a lot of treatments (drug injections, etc) I feel like a little pro activity to ensure meds are on hand could be welcomed. I was often stressed trying to get my specialty drug shipped overnight.
Describe the costs associated with your care under Mary Wood Molo at Institute for Human Reproduction (Pinnacle Network Clinic).
IHR was a center of excellence so insurance liked them more than other places. I maxed out my benefits after 5 IUI, 1 egg retinal and 2 FETs
Describe Mary Wood Molo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction (Pinnacle Network Clinic).
Would only transfer one embryo during a cycle. Did not want to increase the risks of multiple births
9
Doctor
Mary Wood Molo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Institute for Human Reproduction (Pinnacle Network Clinic)
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
2019, Successful
NPS
10
NPS
10
Age 34
3 Egg Freezing
Ashkenazi Jewish
Income $200K - $499K
2nd of 2 Docs
IVF With Other Docs
1 Egg Freezing With Other Docs
Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I met Dr. Tur Kaspa and hope was ignited again. Low AMH did not scare off Dr. Tur Kaspa. A previously failed cycle did not scare off Dr. Tur Kaspa. Dr. Tur Kaspa practices individualized medicine and created a protocol specific to me and my fertility needs...recommends single embryo transfer...was forever tweaking our regimen so that each cycle was more successful than the previous one... I felt like we shared the same goal and he was genuinely happy and excited with our success.
[The Institute for Human Reproduction's] strengths are that they practice individualized medicine and they were the ones to actualize our dream. Dr. Tur Kaspa was forever tweaking our regimen so that each cycle was more successful than the previous one. The clinic was run efficiently and I was always in and out for my frequent monitoring appointments...You are in the best hands!...Low AMH did not scare off Dr. Tur Kaspa. A previously failed cycle did not scare off Dr. Tur Kaspa. Dr. Tur Kaspa practices individualized medicine and created a protocol specific to me and my fertility needs. I can never thank Dr. Tur Kaspa enough for reigniting hope and pushing forward until our dream came true.
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
I am writing this review as my six week old baby boy is napping in his bassinet. My fertility journey started off at a large and prestigious fertility clinic here in Chicago. I did one round of IVF at the fertility clinic on a maximum stimulation protocol. My hopes were dashed when the cycle failed miserably. I did not know where to go from there. The cycle was so unsuccessful that the doctor started talking about egg donors. I was crushed. I then heard about Dr. Tur Kaspa and decided to switch to his fertility clinic. I met Dr. Tur Kaspa and hope was ignited again. Low AMH did not scare off Dr. Tur Kaspa. A previously failed cycle did not scare off Dr. Tur Kaspa. Dr. Tur Kaspa practices individualized medicine and created a protocol specific to me and my fertility needs. I can never thank Dr. Tur Kaspa enough for reigniting hope and pushing forward until our dream came true.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
You are in the best hands! Do not hesitate or feel shy to ask questions.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
I felt like a human and not a number with Dr. Tur Kaspa. I felt like we shared the same goal and he was genuinely happy and excited with our success.
Describe your experience with Institute for Human Reproduction (Pinnacle Network Clinic).
The clinic's strengths are that they practice individualized medicine and they were the ones to actualize our dream. Dr. Tur Kaspa was forever tweaking our regimen so that each cycle was more successful than the previous one. The clinic was run efficiently and I was always in and out for my frequent monitoring appointments.
Describe Ilan Tur-Kaspa's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction (Pinnacle Network Clinic).
Dr. Tur Kaspa recommends single embryo transfer
10
Doctor
Ilan Tur-Kaspa
NPS
Humanity
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Institute for Human Reproduction (Pinnacle Network Clinic)
Chicago
NPS
Scheduling
5 of 5
2016 - 2020, Successful
NPS
10
NPS
10
Age 39 - 43
1 IVF
European
2nd of 2 Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Tur-Kaspa had new ideas and offered tests and treatment that were never mentioned by our local doctor. We were successful on the first try...and again on the second try...When it comes to fertility care, you want the best. We wasted a lot of time and money...wish we would have seen Dr. Tur-Kaspa sooner...He also suggested the ERA test which showed the need for an adjustment in progesterone.
We were successful on the first try at IHR, and again on the second try. The doctors, clinical/office staff, and the lab are all top notch...The nursing staff is super responsive and helpful. They went the extra mile and showed a lot of compassion...I was an out of state patient and did most of my appointments locally, but when I did need to visit the clinic, it seemed to be run very efficiently and the staff was friendly. They have an online portal for communication which makes it very easy to get in touch coordinate your care.
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
We traveled to IHR from out of state after an unsuccessful experience at a local, well respected clinic. Dr Tur-Kaspa had new ideas and offered tests and treatment that were never mentioned by our local doctor. We were successful on the first try at IHR, and again on the second try. The doctors, clinical/office staff, and the lab are all top notch.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
When it comes to fertility care, you want the best. We wasted a lot of time and money at our local clinic and wish we would have seen Dr. Tur-Kaspa sooner.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction (Pinnacle Network Clinic) and their degree of success.
Dr. Tur-Kaspa suggested a different protocol which greatly improved our outcome. He also suggested the ERA test which showed the need for an adjustment in progesterone.
Describe your experience with the nursing staff at Institute for Human Reproduction (Pinnacle Network Clinic).
The nursing staff is super responsive and helpful. They went the extra mile and showed a lot of compassion.
Describe your experience with Institute for Human Reproduction (Pinnacle Network Clinic).
I was an out of state patient and did most of my appointments locally, but when I did need to visit the clinic, it seemed to be run very efficiently and the staff was friendly. They have an online portal for communication which makes it very easy to get in touch coordinate your care.
10
Doctor
Ilan Tur-Kaspa
NPS
Humanity
5 of 5
Communication
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Institute for Human Reproduction (Pinnacle Network Clinic)
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 39
4 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Income $500K
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Tur Kaspa knows reproductive medicine and personalized my treatment based on our story. He is very personal and we felt very comfortable from the beginning. He Listens to us. He gave us the right dose from the beggining. ... He was available when needed. He is very personal and has a great sense of humor. ... He always recommends ESET... He has you cover. Don’t hesitate it. He is the best
They [Institute for Human Reproduction] know their stuff and are personable. They always answered my questions and were Available. The front desk staff and technician remember my name. Even the financial person treated me well and was available when neeedws even after the treatment ended ... [Nurses] They are great. They were there when needed ... They made it [monitoring appointments] as easy as possible
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
Dr Tur Kaspa knows reproductive medicine and personalized my treatment based on our story. He is very personal and we felt very comfortable from the beginning. He Listens to us. He gave us the right dose from the beggining. I know we wouldn’t have gotten pregnant and had 4 extra healthy embryos if it wouldn’t be for Dr Tur Kaspa. The other clicnic we visited FCI was a waste. Terrible service and left the place -after 8 months- without a single embryo and a big bill
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
He has you cover. Don’t hesitate it. He is the best
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
He was available when needed. He is very personal and has a great sense of humor.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction (Pinnacle Network Clinic) and their degree of success.
In the previous center I had no embryos and Dr Tur Kaspa tailored the treatment for me and we were able to get 5 embryos and got preganant m the first transfer
Describe your experience with your nurse at Institute for Human Reproduction (Pinnacle Network Clinic). (Assigned nurse: Robin and Melissa )
They are great. They were there when needed
Describe your experience with Institute for Human Reproduction (Pinnacle Network Clinic).
They are great. They know their stuff and are personable. They always answered my questions and were Available. The front desk staff and technician remember my name. Even the financial person treated me well and was available when neeedws even after the treatment ended
Describe your experience with your monitoring appointments at Institute for Human Reproduction (Pinnacle Network Clinic).
They made it as easy as possible
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic).
I don’t remember but it was very resonable
Describe Ilan Tur-Kaspa's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction (Pinnacle Network Clinic).
He always recommends ESET
10
Doctor
Ilan Tur-Kaspa
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Institute for Human Reproduction (Pinnacle Network Clinic)
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
10
Age 33 - 35
2 Egg Freezing
Black or African-American
Accountant
Only Doc Seen
IVF With Other Docs
Embryo Freezing With Other Docs
Donor Sperm With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I was pursuing motherhood on my own (using a sperm donor), and Dr. Tur Kaspa was very supportive of that. I felt like my treatment plan was very individualized and ended up being a success...Since I did PGTA testing to determine the Euploid embryos, Dr. Tur-Kaspa recommended I transfer one. He gave me the option of selecting the gender and he selected the best graded euploid embyro based on the gender...
The office [Institute for Human Reproduction] is diverse and I never felt uncomfortable or made to feel different...Multiple locations for monitoring -virtual visits with doctors where practical - Very friendly staff -Quick turnaround of results -Easy parking in the Chicago location and the surgical center has validated parking Weaknesses: -Sometimes there is a longer wait at the Chicago location if it’s busy. But all the other clinics are pretty fast, I was in and out within 15 minutes for blood work and ultrasound monitoring...
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
He’s very detailed, tries to make you feel comfortable. Will answer your questions. I’m a black woman and have been weary of medical bias and racism. The office is diverse and I never felt uncomfortable or made to feel different. In addition, I was pursuing motherhood on my own (using a sperm donor), and Dr. Tur Kaspa was very supportive of that. I felt like my treatment plan was very individualized and ended up being a success. I had 2 egg freezing cycles then came back and had 2FET’s. First was chemical, second resulted in a pregnancy.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
You can trust him to have your best interest in mind. Feel free to ask as many questions as you have. I would text the nurses if I had questions and they would follow-up with him as needed. I will say, when you do your labs or ultrasound, he will not be there but he reviews all the results and determines your next steps. So while there were times where I wasn’t interacting with him directly, I felt like he was still involved in my treatment plan.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
They are very responsive and you are able to text the nurses. You also form a relationship with them over time.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction (Pinnacle Network Clinic) and their degree of success.
Hard to remember but there were cases where my dosages were adjusted because my lining wasn’t progressing as desired. I did end up having 2 successful egg retrievals at age 33 that resulted in 15 eggs frozen in each cycle, for a total of 30. Funny enough, that was the goal! My first FET was a chemical and the second successful transfer did have a tweak in the dosage. All this to say that the treatment is very dynamic and individualized based on progress and prior results (if applicable).
Describe your experience with your nurse at Institute for Human Reproduction (Pinnacle Network Clinic). (Assigned nurse: There were different per cycle that I did)
Friendly, patient, responsive, empathetic.
Describe your experience with Institute for Human Reproduction (Pinnacle Network Clinic).
Strengths: -Knowledgeable doctors who are among the best in their field -Multiple locations for monitoring -virtual visits with doctors where practical - Very friendly staff -Quick turnaround of results -Easy parking in the Chicago location and the surgical center has validated parking Weaknesses: -Sometimes there is a longer wait at the Chicago location if it’s busy. But all the other clinics are pretty fast, I was in and out within 15 minutes for blood work and ultrasound monitoring.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic).
1st egg retrieval - $17k out of pocket including meds 2nd egg retrieval - $15k including meds ICSI and Pgt- covered by insurance 1st and 2ndFET - not sure, covered by insurance
Describe Ilan Tur-Kaspa's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction (Pinnacle Network Clinic).
Since I did PGTA testing to determine the Euploid embryos, Dr. Tur-Kaspa recommended I transfer one. He gave me the option of selecting the gender and he selected the best graded euploid embyro based on the gender. He also explained the risks associated with transferring multiple embryos (for mom and babies).
10
Doctor
Ilan Tur-Kaspa
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Institute for Human Reproduction (Pinnacle Network Clinic)
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 45
2 IVF
South Asian
Income $500K
Consultant
2nd of 2 Docs
5 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I couldn't be more grateful to Dr Tur Kaspa for taking a personal interest in my case. Everything transpired exactly as he indicated. He did a ERA test before my transfer which showed I needed an extra day of progesterone. ... I found Dr Tur Kaspa to be compassionate and caring doctor who above all took a personal interest in me as a patient. ... Because I have a high ovarian reserve, Dr Tur Kaspa used low dosage of follistum
You have to stay on top of them [Institute for Human Reproduction] and follow up for things like insurance. I also received incorrect financial letters which took some follow up to get fixed. ... Monitoring was really easy due to the small nature of the clinic. ... Ultrasound and lab professionals are really really great. ... My husband did not receive any instructions regarding abstinence prior to both of the IVF cycles. ... the disorganization of the nurses is an issue here. Everyday you deal with a different nurse and I was twice given incorrect instructions. ...
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
After two years of unsuccessful attempts at getting pregnant at a large Chicago fertility clinic, I sought out opinions from 3 of the top fertility doctors in Chicago with Dr Tur Kaspa being one of them. All the doctors pointed out the mistakes that had been made in my prior treatments. I asked each doctor about the protocol they would use for me. Dr Tur Kaspa was the only one out of the three other doctors that I saw that offered at different viewpoint and protocol. Since I had been doing the same thing for 2 years, I felt it was time to try a new approach and therefore selected Dr. Tur Kaspa. As I write this today, I am 9 weeks pregnant at age 44 for the first time in my life. I couldn't be more grateful to Dr Tur Kaspa for taking a personal interest in my case. Everything transpired exactly as he indicated. He did a ERA test before my transfer which showed I needed an extra day of progesterone. While this was not covered by my insurance, I feel like this test (which no one doctor mentioned) resulted in my successful implantation along with the protocol Dr. Tur Kaspa prescribed. I found Dr Tur Kaspa to be compassionate and caring doctor who above all took a personal interest in me as a patient.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
Do your research, get multiple opinions and ask each doctor what the best course of action is for you to compare and contrast.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
I came to Dr Tur Kaspa after two years at a large fertility clinic. My experience here was completely different. Everyone at the clinic knew who I was. I would generally be in and out of monitoring in &lt;15 minutes.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction (Pinnacle Network Clinic) and their degree of success.
Because I have a high ovarian reserve, Dr Tur Kaspa used low dosage of follistum . His goal was to retrieve 15-20 higher quality eggs per cycle. My prior doctor retrieved 30+ eggs in each cycle which resulted in ovarian hyperstimulation. Dr. Tur Kaspa did a ERA test before my transfer to check my lining. This test showed I needed an extra day of progesterone before transfer.
Describe your experience with the nursing staff at Institute for Human Reproduction (Pinnacle Network Clinic).
While I love Dr. Tur Kaspa, the disorganization of the nurses is an issue here. Everyday you deal with a different nurse and I was twice given incorrect instructions. Because I am an experienced patient, I was able to catch their mistakes. Prior to IVF, my spouse was supposed to abstain no more than few days. However the nurses never communicated abstinence instructions prior to either IVF cycle. We only found out what was supposed to happen as we read the forms on the day of the IVF. My husband had abstained for longer than the recommended period which caused a lot of unnecessary stress for us at a time when we are trying to do everything possible to maximize our chances of getting pregnant. My advice is to ask the nurses a lot of questions, call them and don't rely on their voicemails. Double, triple check everything they tell you.
Describe your experience with Institute for Human Reproduction (Pinnacle Network Clinic).
Overall being a small clinic you get personal attention. I was a demanding patient given some of the errors by the nurses and they ultimately took care of me. You have to stay on top of them and follow up for things like insurance. I also received incorrect financial letters which took some follow up to get fixed. Overall I was able to live with all this given the success I had with Dr. Tur Kaspa
Describe your experience with your monitoring appointments at Institute for Human Reproduction (Pinnacle Network Clinic).
Monitoring was really easy due to the small nature of the clinic. I would usually be out of there in &lt;15 minutes. Ultrasound and lab professionals are really really great.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic).
My treatments were covered by insurance however I had reached my lifetime medication cap prior to seeing Dr. Tur Kaspa therefore had to pay out of pocket for medications. I had to pay out of pocket ($900) for ERA test. I highly highly recommend this test.
What specific things went wrong at Institute for Human Reproduction (Pinnacle Network Clinic)?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Institute for Human Reproduction (Pinnacle Network Clinic).
My husband did not receive any instructions regarding abstinence prior to both of the IVF cycles.
10
Doctor
Ilan Tur-Kaspa
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Institute for Human Reproduction (Pinnacle Network Clinic)
Chicago
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2017, Successful
NPS
10
NPS
10
Age 41
4 IVF
Anovulation
PCOS
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
Immunological
Unexplained
South Asian
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He was very well-mannered and highly professional and an expert at what he does. He eased our minds, answered our questions and gave us hope, options procedures that were available to us....Dr. Tur-Kaspa was amazing. As a patient of his he gave us hope every step of the way. Doing IVF is not so easy to experience, we had done 3 or 4 rounds of IVF and the last we finally had our miracle baby....Dr. Ilan Tur-Kaspa provides the best treatment strategies and procedures that will help get you pregnant that is catered for you and your age-range. He will also let you know the pros and reassure you on the cons during the treatment of your cycles.
Overall, a great experience for us from beginning to end. They [IHR - Chicago] were on top of their game at this clinic. They will send you or give you a reminder call that your appointment is coming up and if you need to cancel or reschedule to call them as soon as possible...Absolutely a great place to be. All staff are helpful and treated you like family....It [monitoring appointments] was efficient and well-run clinic... they will let you know step by step what needs to be done before doing the cycle or procedure...Dr. Ilan Tur-Kaspa provides the best treatment strategies and procedures that will help get you pregnant that is catered for you and your age-range.
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
Absolutely a great place to be. All staff are helpful and treated you like family. Dr. Tur-Kaspa was amazing. As a patient of his he gave us hope every step of the way. Doing IVF is not so easy to experience, we had done 3 or 4 rounds of IVF and the last we finally had our miracle baby.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
Have faith in your doctor. If it doesn't work the first time try again. He will find a way to make it happen. Never lose hope there are always options available. Dr. Ilan Tur-Kaspa will find the best options for you under his care.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
He was very well-mannered and highly professional and an expert at what he does. He eased our minds, answered our questions and gave us hope, options procedures that were available to us.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction (Pinnacle Network Clinic) and their degree of success.
Dr. Ilan Tur-Kaspa provides the best treatment strategies and procedures that will help get you pregnant that is catered for you and your age-range. He will also let you know the pros and reassure you on the cons during the treatment of your cycles.
Describe your experience with your nurse at Institute for Human Reproduction (Pinnacle Network Clinic). (Assigned nurse: Yes, Melissa Dean, Maria Beauregard were my care coordinators.)
n/a
Describe your experience with Institute for Human Reproduction (Pinnacle Network Clinic).
Overall, a great experience for us from beginning to end. They were on top of their game at this clinic. They will send you or give you a reminder call that your appointment is coming up and if you need to cancel or reschedule to call them as soon as possible.
Describe your experience with your monitoring appointments at Institute for Human Reproduction (Pinnacle Network Clinic).
It was efficient and well-run clinic
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic).
Depending upon your insurance, your insurance coverage will cover a portion of the cost and the rest was out of pocket or you have the option to take a loan option available to pay for the remaining cost. Sorry, I don't have the specifics as it was done a while ago. But they will let you know step by step what needs to be done before doing the cycle or procedure.
10
Doctor
Ilan Tur-Kaspa
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Institute for Human Reproduction (Pinnacle Network Clinic)
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2012 - 2013, Unsuccessful
NPS
4
NPS
2
Age 29 - 30
Diminished Ovarian Reserve
European
Income $50K - $99K
Teacher
1st of 2 Docs
12 IUI With Other Docs
3 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Tur-Kaspa is a great man. His bedside manner was extraordinary and he was always kind. He has a great sense of humor and I appreciated that at such a difficult, stressful time. We met with three doctors and went with him first. Both my husband and I left our first consult and felt like he was the best fit. What we didn't know, being first time infertility patients, was that you rarely see the doctor. While it's extremely important to like the doctor, it's equally if not more important to like the nursing staff
The Oak Brook coordinator [at Institute for Human Reproduction] was horrible!! We LOVED the doctor but rarely saw him, as in Any fertility center, however felt as though the coordinator was horrible. In such a delicate time you HAVE to treat patients with compassion and care, something she was unable to do...Mary was just plain rude, both clinics were old and dirty, and we didn't like having to go downtown for all procedures. I did speak to the doctor about Mary and it didn't seem that there were many options. Also all of my paperwork that I obtained when I left was handwritten notes. There was no portal or way to get results except through Mary
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
Dr TurKaspa is a great man. His bedside manner was extraordinary and he was always kind. He has a great sense of humor and I appreciated that at such a difficult, stressful time. We met with three doctors and went with him first. Both my husband and I left our first consult and felt like he was the best fit. What we didn't know, being first time infertility patients, was that you rarely see the doctor. While it's extremely important to like the doctor, it's equally if not more important to like the nursing staff
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
Make sure you are comfortable with the nursing staff
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic)?
The Oak Brook coordinator was horrible!! We LOVED the doctor but rarely saw him, as in Any fertility center, however felt as though the coordinator was horrible. In such a delicate time you HAVE to treat patients with compassion and care, something she was unable to do
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction (Pinnacle Network Clinic) and their degree of success.
We did a clinic cycle first with double iui's, then an I medicated cycle with trigger, iui's, and progesterone
Describe your experience with your nurse at Institute for Human Reproduction (Pinnacle Network Clinic). (Assigned nurse: Mary )
She was horrible. She had a minimal personality and always seemed to be angry. We miscarried both cycles and her choice of words and lack of compassion is why we left. I get that this is a job to her, but each cycle and life that we lost was our life...... I was so incredibly disappointed that we were treated with such a disregard to any of our emotions
Describe your experience with Institute for Human Reproduction (Pinnacle Network Clinic).
The doctor is the strength and that's about it!!! The actual clinics, both of them, were old and dirty.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction (Pinnacle Network Clinic).
Insurance covered most of it but our deductible
What specific things went wrong at Institute for Human Reproduction (Pinnacle Network Clinic)?
  • Lost paperwork
Describe the specific things that went wrong at Institute for Human Reproduction (Pinnacle Network Clinic).
Mary was just plain rude, both clinics were old and dirty, and we didn't like having to go downtown for all procedures. I did speak to the doctor about Mary and it didn't seem that there were many options. Also all of my paperwork that I obtained when I left was handwritten notes. There was no portal or way to get results except through Mary
4
Doctor
Ilan Tur-Kaspa
NPS
Humanity
2 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
2
Clinic
Institute for Human Reproduction (Pinnacle Network Clinic)
Oakbrook
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2019, Consult
NPS
7
NPS
5
Age 26
PCOS
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
He [Dr. Cohen] was very blunt and explained things well, which I appreciate more. He was funny and made a tough conversation light ... He has a very blunt personality, but he tells you what you need to know and thoroughly explains in an appropriate manner. He explained when and where we needed to get tests done, gave us a complete schedule and options for future treatment.
Strength I was the only one in office [IHR] and taken in immediately. Weakness is office hours. I wish I had more print out in terms of maybe orders or personalized numbers for the nurse to call her and get in touch, but I was given an office number which she states she is at and I needed to call at least the day before my period to get my testing done otherwise I’d have to drive to Chicago which would be inconvenient for me and my periods are irregular and hard to discern when I can get done with only two short office days near me
How was your experience with David Cohen at Institute for Human Reproduction (Pinnacle Network Clinic)?
He has a very blunt personality, but he tells you what you need to know and thoroughly explains in an appropriate manner. He explained when and where we needed to get tests done, gave us a complete schedule and options for future treatment.
What's one piece of advice would you give a prospective patient of David Cohen at Institute for Human Reproduction (Pinnacle Network Clinic)?
he’s straight to the point and tells you what you need to know
During treatment, were you treated like a number or a human with David Cohen at Institute for Human Reproduction (Pinnacle Network Clinic)?
He was very blunt and explained things well, which I appreciate more. He was funny and made a tough conversation light
Describe the protocols David Cohen used in your cycles at Institute for Human Reproduction (Pinnacle Network Clinic) and their degree of success.
For us, he recommended repeat imaging and lab tests at the beginning of our cycle. Collection of eggs with either freezing of the embryos and then implantation or immediate embryo implantation and have reasons as to why for both.
Describe your experience with your nurse at Institute for Human Reproduction (Pinnacle Network Clinic). (Assigned nurse: Yes but I forgot her name )
She was the only one in the office. She was kind.
Describe your experience with Institute for Human Reproduction (Pinnacle Network Clinic).
Strength I was the only one in office and taken in immediately. Weakness is office hours. I wish I had more print out in terms of maybe orders or personalized numbers for the nurse to call her and get in touch, but I was given an office number which she states she is at and I needed to call at least the day before my period to get my testing done otherwise I’d have to drive to Chicago which would be inconvenient for me and my periods are irregular and hard to discern when I can get done with only two short office days near me
Describe the costs associated with your care under David Cohen at Institute for Human Reproduction (Pinnacle Network Clinic).
No costs determined as of yet
Describe David Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction (Pinnacle Network Clinic).
No comments but appeared he would only implant one at a time, but I intend to ask about multiple at next ov
7
Doctor
David Cohen
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
5
Clinic
Institute for Human Reproduction (Pinnacle Network Clinic)
Oakbrook
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5

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