Island Reproductive Services

2 doctors work here

Rated 8.9
Strongly recommend: 80%Neutral: 10%Don't recommend: 10%8.9
80% strongly recommend
74 reviews
Operations
9.4
9.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.6
9.6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9
9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.5
9.5
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
9.4
9.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
584
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

South Plainfield
3000 Hadley Road, Suite 2C
South Plainfield, NJ 07080
Staten Island
237 Richmond Valley Rd
Staten Island, NY 10309

74 patient reviews

2018, Successful
NPS
10
NPS
10
Age 34
5 IUI
PCOS
Income $50K - $99K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Traub was willing to answer any questions I had at any time of the day. He listened to our concerns and made me feel comfortable. ... ... we went through 5 iui cycles ... Dr. Traub was extremely understanding and made me feel safe under his care. I trusted him each step of the way and felt that he has a great understanding of my situation. I knew he was looking out for our best interested and was very patient through the process, which made me feel calmer throughout as well.
Anytime I was unsure of payments or if a medication would be covered the staff [Island Reproductive Services] helped me to figure out a way to get the costs down. ... I felt that this clinic was exactly what I was looking for. Everyone was very friendly and made you feel like you belonged there. They were willing to answer questions and you felt like they really knew each patient. It was clean and I never had to wait long. I always left smiling and looking forward to the next visit. ...
How was your experience with Michael Traub at Island Reproductive Services?
Dr. Traub was extremely understanding and made me feel safe under his care. I trusted him each step of the way and felt that he has a great understanding of my situation. I knew he was looking out for our best interested and was very patient through the process, which made me feel calmer throughout as well.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
Listen to him! He knows best! Also, no question is “silly”. Ask away!
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Dr. Traub was willing to answer any questions I had at any time of the day. He listened to our concerns and made me feel comfortable.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
Dr. Traub first had us take tests to see exactly what the problem was. We started off with a natural cycle and then continued with letrozole and estrogen. Next, we moved onto using a shot to help me ovulate. After this we went through 5 iui cycles. The last cycle worked!
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Sally )
Sally, as well as the rest of the staff was very compassionate and understanding. She was available to answer any questions and always willing to talk at any time. She made me feel calm and comfortable.
Describe your experience with Island Reproductive Services.
I felt that this clinic was exactly what I was looking for. Everyone was very friendly and made you feel like you belonged there. They were willing to answer questions and you felt like they really knew each patient. It was clean and I never had to wait long. I always left smiling and looking forward to the next visit.
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
Anytime I was unsure of payments or if a medication would be covered the staff helped me to figure out a way to get the costs down. Although some of the process was costly, it was not more than any other treatments. Always check with the doctor or insurance company to see if there are other ways to save money. They will help.
10
Doctor
Michael Traub
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Successful
NPS
10
NPS
10
Age 41
1 IVF
Tubal Blockage
Uterine Fibroids
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Traub always started with a benchmark blood test. After establishing information, medicine would be prescribed followed by more blood tests to ensure that the levels were correct. As we got closer to retrieving the eggs, sonograms were given every few days. The idea was to stimulate my ovaries, but not over stimulate gathering many eggs, but not all viable for fertilization...thorough and explained every step of the process.
I did not experience a weakness with the clinic [Island Reproductive Services]... it’s a one stop shop. Everything you need for fertility treatments is present. Having to go to the same place for various procedures helps keep the patient calm, always knowing what to expect. The staff makes a point to learn names and call you by your name before filling out paper work. The entire staff showed deep compassion and decorum to my husband as he went for sperm samples. My husband is very humble and he felt comfortable with all the staff.
How was your experience with Michael Traub at Island Reproductive Services?
During my initial consultation, Dr. Traub explained the method he uses in diagnosing potential infertility. This included a battery of blood tests, x-rays, and sonograms. After each of these steps, Dr. Traub informed my husband and I of our next steps. Dr. Traub gave us all the necessary information to make our decision in starting our family.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
The advice does not relate to Dr. Traub as a physician, but rather the process. Dr. Traub is thorough and a prospective patient needs to be patient with the process.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Dr. Traub and his team were thorough and explained every step of the process.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
Dr. Traub always started with a benchmark blood test. After establishing information, medicine would be prescribed followed by more blood tests to ensure that the levels were correct. As we got closer to retrieving the eggs, sonograms were given every few days. The idea was to stimulate my ovaries, but not over stimulate gathering many eggs, but not all viable for fertilization.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Sally and Melissa; they worked as a team and knew me well.)
Sally and Melissa walked me through the process of my IVF medicine. They called me around the same time every day, considerate of my work schedule. Sally was the nurse at my egg retrieval seeing me through the entire process.
Describe your experience with Island Reproductive Services.
Strengths: it’s a one stop shop. Everything you need for fertility treatments is present. Having to go to the same place for various procedures helps keep the patient calm, always knowing what to expect. The staff makes a point to learn names and call you by your name before filling out paper work. The entire staff showed deep compassion and decorum to my husband as he went for sperm samples. My husband is very humble and he felt comfortable with all the staff. I did not experience a weakness with the clinic.
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
Our insurance covered 75%. We were responsible for 25% of the total cost.
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
I only had one viable embryo after genetic testing. Previous to this, Dr. Traub explained that given my age, weight, and pre existing condition of high blood pressure, more than one embryo transfer would be unsafe to my overall health.
10
Doctor
Michael Traub
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
7
NPS
8
Age 38 - 39
4 IUI
1 IVF
Male Factor
PCOS
Tubal Blockage
Recurrent Pregnancy Loss
Ashkenazi Jewish
Income $100K - $199K
1st of 3 Docs
2 IVF With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Traub was straight forward with what we were dealing with and answered my many many questions. He presented our options and shared his opinions on what we could do. The clinic is small so I could email Dr. Traub directly whenever I had questions or concerns and he was quick to reply back....Dr. Traub was an excellent doctor for general fertility needs including IUI and IVF dealing with PCOS and male factor. He was able to adjust meds so that we retrieved a reasonable amount
They [Island Reproductive Services] are a small clinic with offices in both Staten Island, and New Jersey which worked wonderfully for me as at the time I was driving from NJ to SI everyday for work. They have an in house lab which allows them to analyze their own lab results and their embryo lab is excellent. However, because they are a small facility if the rare emergency arises for an individual staff member or equipment (computer issue, phlebotomist sick ...), it can be hassle to adjust to say get labwork elsewhere.
How was your experience with Michael Traub at Island Reproductive Services?
Dr. Traub was an excellent doctor for general fertility needs including IUI and IVF dealing with PCOS and male factor. He was able to adjust meds so that we retrieved a reasonable amount; 16 eggs all of which were mature and fertilized, 9 made it to blast, and 5 were genetically normal. Unfortunately, as we were dealing with autoimmune issues resulting in recurrent miscarriages we needed more than his expertise was able to provide.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
Don't be afraid to ask questions, he will answer them. There were several times when we first started this process where I unnecessarily worried about stuff that I later asked and felt better once I had answers.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Dr. Traub was straight forward with what we were dealing with and answered my many many questions. He presented our options and shared his opinions on what we could do. The clinic is small so I could email Dr. Traub directly whenever I had questions or concerns and he was quick to reply back.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
Retrieval- clomid, ganirelix, gonalF, Menopur 3 FETs (2 miscarriages, 1 negative*) - baby aspirin, estrogen pills, progesterone pills, crinone *Benadryl & lovenox for last transfer
Describe your experience with the nursing staff at Island Reproductive Services.
They were very warm and compassionate as well as helpful in accommodating my timing for phone calls (i.e. right after work) with instructions. They understood that I needed a time when I could have them repeat, ask questions, and write down information as especially in the beginning I was nervous.
Describe your experience with Island Reproductive Services.
They are a small clinic with offices in both Staten Island, and New Jersey which worked wonderfully for me as at the time I was driving from NJ to SI everyday for work. They have an in house lab which allows them to analyze their own lab results and their embryo lab is excellent. However, because they are a small facility if the rare emergency arises for an individual staff member or equipment (computer issue, phlebotomist sick ...), it can be hassle to adjust to say get labwork elsewhere.
Describe your experience with your monitoring appointments at Island Reproductive Services.
Clinic opened for monitoring at 7 I arrived 6:45 and usually was the first one or two people there, so not often a line. They have ultrsound techs so don't explain everything or tell you what they are seeing but you can ask.
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
The insurance I had at the time (United Healthcare) covered some of this and thankfully we had a family friend help us out for copays and meds not covered.
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
Strongly recommended eSET as we had tested embryos
7
Doctor
Michael Traub
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2017, Unknown Success
NPS
10
NPS
10
Age 31 - 36
6 IUI
3 IVF
Unexplained
Income $100K - $199K
Accountant
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr K [Eric Knochenhauer] is very knowledgeable in his field. He was always open and honest and took time to see me any time I had a question. His dry sense of humor really helped me get through some difficult situations. And he is very compassionate. He wants to see his patients succeed.... I had no real issues so it was a matter of trial error. Once I had repeated failed attempts he had me take multiple blood tests, saline sono and an endometrial scratch where some issues were found. And my medication changed as a result.
Katie and Roe [nurses at Island Reproductive Services] were a pleasure to deal with. Always friendly and compassionate when things did not go well. They were genuinely upset as well. I could not have done a lot of this with out them and their guidance and patience with helping me.... All staff at this clinic are amazing and truly care about your well being and mental state when things don't go as planned. They never rushed me and always answered my numerous and constant questions.
How was your experience with Eric Knochenhauer at Island Reproductive Services?
Dr K is very knowledgeable in his field. He was always open and honest and took time to see me any time I had a question. His dry sense of humor really helped me get through some difficult situations. And he is very compassionate. He wants to see his patients succeed.
What's one piece of advice would you give a prospective patient of Eric Knochenhauer at Island Reproductive Services?
Always push for the treatment you want. I did a lot of my own research and requested separate tests be done that weren't initially offered.
During treatment, were you treated like a number or a human with Eric Knochenhauer at Island Reproductive Services?
All staff at this clinic are amazing and truly care about your well being and mental state when things don't go as planned. They never rushed me and always answered my numerous and constant questions.
Describe the protocols Eric Knochenhauer used in your cycles at Island Reproductive Services and their degree of success.
I had no real issues so it was a matter of trial error. Once I had repeated failed attempts he had me take multiple blood tests, saline sono and an endometrial scratch where some issues were found. And my medication changed as a result.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Katie)
Katie and Roe were a pleasure to deal with. Always friendly and compassionate when things did not go well. They were genuinely upset as well. I could not have done a lot of this with out them and their guidance and patience with helping me
Describe your experience with Island Reproductive Services.
In the beginning the location was concoent for me however they did retrievals and transfers in the NJ office. This was out of the way. They have since built a beautiful new state of the art facility however it is now much further for me.
Describe Eric Knochenhauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
It was always our choice as a couple. He was not fond of transferring more than 2 but we agreed so there was never any issues
What specific things went wrong at Island Reproductive Services?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Island Reproductive Services.
Only once did someone forget to call my prescription into the pharmacy. It was promptly fixed when I called.
10
Doctor
Eric Knochenhauer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
0
NPS
1
Age 31 - 32
2 IVF
2 Egg Freezing
Diminished Ovarian Reserve
Ashkenazi Jewish
Income $100K - $199K
2nd of 3 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Traub] is an ok doctor, but doesnt have the best bed side manner....I dont think he is able to see holistically at all fertility related needs. He is just looking at things from a medical stand point...When the results were not as expected, he said its just bad luck....in terms of demeanor hes a nice guy, but again doesnt see fertility issues as anything more than from a medical perspective...he compared my eggs to that of a honda and said i would never be a benz.
They [Island Repro Services] are efficient in their workflow. Received co-insurance bills which was somewhat annoying. It seems like there were always charges for something even though my insurance covers monitoring...Sally was great and showed empathy to me as a patient. However, she would not answer questions and I would need to email Dr. Traub anyway. The other nursing staff were ok, including the sonogram techs and the phlebotomist. They were all nice, but were not very knowledgeable about answers to questions.
How was your experience with Michael Traub at Island Reproductive Services?
When the results were not as expected, he said its just bad luck. When after four transfers with five embryos there was no pregnancy, he compared my eggs to that of a honda and said i would never be a benz. I wish he was more upfront about things instead of waiting until there are no other options except starting over. in terms of demeanor hes a nice guy, but again doesnt see fertility issues as anything more than from a medical perspective. Vitamins, acuptuncture, etc. are all bs to him. only after 3 failed transfers did he even agree to a endo scratch even though he called it fraud previously.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
if you are paying out of pocket, he will never say no. that means that where another doctor might say take a break to heal after surgery, he would never do that.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
He is an ok doctor, but doesnt have the best bed side manner. The office runs efficiently, but sometimes it seems like they are just out to make money. My one gripe is that I was and still am very emotionally invested and he never once told me to take a break or anything. Right after surgery we did another retrieval. I dont think he is able to see holistically at all fertility related needs. He is just looking at things from a medical stand point.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
dr traub only subscribes to antagonist protocols. i did high stims with clomid and he never tried anything different.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Sally)
Sally was great and showed empathy to me as a patient. However, she would not answer questions and I would need to email Dr. Traub anyway. The other nursing staff were ok, including the sonogram techs and the phlebotomist. They were all nice, but were not very knowledgeable about answers to questions.
Describe your experience with Island Reproductive Services.
They are efficient in their workflow. Received co-insurance bills which was somewhat annoying. It seems like there were always charges for something even though my insurance covers monitoring.
Describe your experience with your monitoring appointments at Island Reproductive Services.
it was very efficient. they never seemed to have more than 3-4 patients in the office at one time.
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
it cost 22k for two cycles; paid out of pocket plus thousands more for medication.
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
he prefers to do a single transfer, but if you are paying out of pocket it seems like he will do whatever you request.
0
Doctor
Michael Traub
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
1 of 5
1
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
2016 - 2017, Unsuccessful
NPS
10
NPS
10
Age 36 - 37
1 IUI
Anovulation
Endometriosis
PCOS
European
Latinx
Black or African-American
Native American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
I have seen Dr. Knochenhauer several times. I come in with questions about my treatment, what next steps are, and why he feels the treatment he choose is best for me. I leave every appointment with a clear understanding of what my current progress is. What we know about my reproductive system. What the best plan of action is and why Dr. Knochenhauer feels that the recommended treatment will work best for me.
They [Island Repro Services] are warm and friendly. Every time I have a question or need clarification they take the time to clearly explain my treatment. They make sure I understand my conditions, how they affect my treatment. They are always patient with me and willing to answer billing and finance questions as well. I never feel rushed and I never feel like I am being bother in any way... They could give more info about payments and your test results numbers up front without you having to ask.
How was your experience with Eric Knochenhauer at Island Reproductive Services?
I have seen Dr. Knochenhauer several times. I come in with questions about my treatment, what next steps are, and why he feels the treatment he choose is best for me. I leave every appointment with a clear understanding of what my current progress is. What we know about my reproductive system. What the best plan of action is and why Dr. Knochenhauer feels that the recommended treatment will work best for me.
What's one piece of advice would you give a prospective patient of Eric Knochenhauer at Island Reproductive Services?
Never be afraid to ask your questions.
During treatment, were you treated like a number or a human with Eric Knochenhauer at Island Reproductive Services?
I absolutely love doctor Dr. Knochenhauer and his staff. They are warm and friendly. Every time I have a question or need clarification they take the time to clearly explain my treatment. They make sure I understand my conditions, how they affect my treatment. They are always patient with me and willing to answer billing and finance questions as well. I never feel rushed and I never feel like I am being bother in any way. I have complete trust in Dr. Knochenhauer.
Describe the protocols Eric Knochenhauer used in your cycles at Island Reproductive Services and their degree of success.
To treat anovulation My first cycle was 5mg Letrozole with a 250mcg ovidrel trigger shot, 200 mg progesterone, 2 mg estradiol and times intercource. My second cycle was 10 mg Letrozole with a 250 mcg ovidrel trigger shot, progesterone and estrogen were not needed and we had timed intercorse. Due to my hormone levels, and lining My third cycle was an IUI with 10 mg Letrozole, 2 mg progesterone and 4 mg estradiol.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Katie )
Katie is just as great as Dr. Knochenhauer. She is patient, kind, understanding and very knowledgeable.
Describe your experience with Island Reproductive Services.
They are kind, compassionate, and good communicators. They could give more info about payments and your test results numbers up front without you having to ask.
Describe the costs associated with your care under Eric Knochenhauer at Island Reproductive Services.
Yes they advised what the cost would be
10
Doctor
Eric Knochenhauer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
8
NPS
8
Age 25
1 IVF
Endometriosis
PCOS
Recurrent Pregnancy Loss
Ashkenazi Jewish
Income $50K - $99K
Operations
1st of 2 Docs
Donor Sperm
Neutral
Neutral
Successful
He’s [Dr. Traub is] a very thorough doctor and has been with me since I was just having surgery for endometriosis. He is kind, and although miscarriages have occurred he is determined to make it work. He allows me to have say in my protocols and what I want to do or not do...His blunt and straightforward approach is what you want in a doctor...you want a doctor who will work with your body...
Nice clinic [Island Reproductive Services] and clean, very quick and thorough. All the staff is very nice. You see the same people constantly and they learn you by name and are happy to see you...Sally [nurse] was very attentive and knew I had anxiety so she called as early as she knew next steps. She remembered little details that made me feel like a person and was genuinely concerned for my well-being after my miscarriages...
How was your experience with Michael Traub at Island Reproductive Services?
He’s a very thorough doctor and has been with me since I was just having surgery for endometriosis. He is kind, and although miscarriages have occurred he is determined to make it work. He allows me to have say in my protocols and what I want to do or not do. He is also realistic.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
His blunt and straightforward approach is what you want in a doctor. You don’t want someone to sugar coat you’re losing a baby. You want someone who will not push surgery because they want to make more money. And you want a doctor who will work with your body.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
He was very responsive and took the time to listen to me.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
Estrogen and PIO protocol for transfers. Addition of baby aspirin, doxycycline and prednisone were used.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Sally)
Sally was very attentive and knew I had anxiety so she called as early as she knew next steps. She remembered little details that made me feel like a person and was genuinely concerned for my well-being after my miscarriages.
Describe your experience with Island Reproductive Services.
Nice clinic and clean, very quick and thorough. All the staff is very nice. You see the same people constantly and they learn you by name and are happy to see you. I always felt comfortable going to the office.
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
I was not able to transfer More than 1 embryo but after having RPL he has agreed to now transfer 2 embryos
8
Doctor
Michael Traub
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
8
NPS
8
Age 30
3 IUI
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
I never felt pressure to jump into IVF, although he [Dr. Michael Traub] recommended that be the best course of action for me- I went with IUI first and he never made me feel like that was wrong- just honest that it doesn’t have the best odds...he is always just an email away and answers promptly...He’s very blunt and doesn’t sugar coat your situation - which I appreciate...Answers emails quickly, I wouldn’t say that it felt very personalized, but the doctor himself always answered any question I had in a timely matter and felt approachable
Nursing staff [at Island Reproductive Services] is great, very caring. Even the billing staff is kind and caring and informative. MD [Dr. Michael Traub] responses to emails in a timely matter making him feel very accessible to you. He will explain anything you ask. Have only done three failed IUIs so far so unable to speak of IVF course just yet...[nurses] Always very compassionate and caring when on the phone giving you negative results and in person. They are great.
How was your experience with Michael Traub at Island Reproductive Services?
He’s very blunt and doesn’t sugar coat your situation - which I appreciate. I never felt pressure to jump into IVF, although he recommended that be the best course of action for me- I went with IUI first and he never made me feel like that was wrong- just honest that it doesn’t have the best odds. We are embarking on an IVF treatment soon so I’ll be able to speak to that in the future -however he is always just an email away and answers promptly.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
I think with any doctor you need to trust them, if you feel like you don’t have that then that doctor is not right for you
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Answers emails quickly, I wouldn’t say that it felt very personalized, but the doctor himself always answered any question I had in a timely matter and felt approachable
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
IUI x 3 with clomid 50mg day 2-7 cycle and then trigger shot 36 hours before IUI All negative
Describe your experience with the nursing staff at Island Reproductive Services.
All the nursing staff is wonderful. Always very compassionate and caring when on the phone giving you negative results and in person. They are great.
Describe your experience with Island Reproductive Services.
Nursing staff is great, very caring. Even the billing staff is kind and caring and informative. MD responses to emails in a timely matter making him feel very accessible to you. He will explain anything you ask. Have only done three failed IUIs so far so unable to speak of IVF course just yet
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
IVF cycle estimated at 9,000 with basic PGS and freezing, but without medication
8
Doctor
Michael Traub
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
8
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Successful
NPS
10
NPS
10
Age 34
1 IUI
Endometriosis
Tubal Blockage
European
Income $0 - $49K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Since our first visit with him we felt we were in very good hands. He started with some blood test to check each of us and have a plan for what's gonna be next. Never met so compassionate, available, communicative doctor. He always explains the process, telling you which gonna be next steps and living us with no doubts or insecurity. Dr. Traub is always available and taking care of you even if you are not able to see him in his office, just sending him an e-mail he will reply right away, which was so helpful.
All staff at Dr. Traub's clinic [Island Reproductive Services] was very communicative, friendly, making you feel well every single time of your visit. Never be afraid to make questions they for sure will come back to you. Our nurses Sally and Melissa ,staff employees Jessica,Susan,Jackie and the rest of the staff whom we had met during our treatment always greeted us warmly, were always kind, caring and helpful. ...
How was your experience with Michael Traub at Island Reproductive Services?
For me and my husband meeting Dr. Traub and being his patients was a blessing. Since our first visit with him we felt we were in very good hands. He started with some blood test to check each of us and have a plan for what's gonna be next. Never met so compassionate, available, communicative doctor. He always explains the process, telling you which gonna be next steps and living us with no doubts or insecurity. Dr. Traub is always available and taking care of you even if you are not able to see him in his office, just sending him an e-mail he will reply right away, which was so helpful. Definitely will recommend Dr. Traub to my friends and anyone who is looking for a very good fertility doctor.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
Have trust on him, he knows what he's doing.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
HCG testing, laparoscopy for endometriosis treatment, cyst removal, unblocking tubes, IUI
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Sally, Melissa)
Very communicative, available, always taking care of you.
Describe your experience with Island Reproductive Services.
All staff at Dr. Traub's clinic was very communicative, friendly, making you feel well every single time of your visit. Never be afraid to make questions they for sure will come back to you. Our nurses Sally and Melissa ,staff employees Jessica,Susan,Jackie and the rest of the staff whom we had met during our treatment always greeted us warmly, were always kind, caring and helpful.
10
Doctor
Michael Traub
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 37
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Accountant
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
dr Traub was always available and super responsive to the emails. Whatever questions I had they were answered. When our first transfer didn't work we were seen the same day we found out and he already had few options for us to choose from. He explained to us all the pros and cons of each...I was told right away my options and best and worse case scenarios. I am as on high dose of gonal F, Menopur and clomid as I am a poor responder. This resulted in 7 eggs retrieved and all of them fertilized. 4 were frozen and PGA tested. 3 were normal.
The nurse [at Island Reproductive Services] always knew my name, I was always called with instructions and the doctor always was ready to speak with me at the appointment...The basic with ICSI was about 11-12k, anesthesia 600, we had a frozen cycle , extra embryo transfer was 3k...We had 3 embryos to transfer one high grade and the other two lower. Dr suggested to transfer just one of the highest quality and my husband wanted to transfer two but dr suggested that it will not raise our odds too much. We decided with one and this did not take. After that we went with two and one took resulting in one live pregnancy.
How was your experience with Michael Traub at Island Reproductive Services?
dr Traub was always available and super responsive to the emails. Whatever questions I had they were answered. When our first transfer didn't work we were seen the same day we found out and he already had few options for us to choose from. He explained to us all the pros and cons of each.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
Ask questions and they will be answered. Ask for all the options and be prepared when you go in.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
The nurse always knew my name, I was always called with instructions and the doctor always was ready to speak with me at the appointment.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
I was told right away my options and best and worse case scenarios. I am as on high dose of gonal F, Menopur and clomid as I am a poor responder. This resulted in 7 eggs retrieved and all of them fertilized. 4 were frozen and PGA tested. 3 were normal.
Describe your experience with Island Reproductive Services.
The Staten Island location is new nice and clean. The NJ is really old and could use some cleanup. I know that Dr Traub wants to move all the retrieval to SI but I think he is waiting for all the permits.
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
The basic with ICSI was about 11-12k, anesthesia 600, we had a frozen cycle , extra embryo transfer was 3k
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
We had 3 embryos to transfer one high grade and the other two lower. Dr suggested to transfer just one of the highest quality and my husband wanted to transfer two but dr suggested that it will not raise our odds too much. We decided with one and this did not take. After that we went with two and one took resulting in one live pregnancy.
10
Doctor
Michael Traub
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
10
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Consult
NPS
10
NPS
10
Age 33
Poor Egg Quality
Unexplained
South Asian
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Traub] is very thorough with his assessment and explains the lab/radiologic results in laymen's terms. He has a good bedside manner, and really took the time to understand my unique situation. He allowed me to have hope and be comfortable with his care. He made sure to confirm that I understood the information that he provided me with as this is all new to me and my partner...He took his time to explain the plan of care and my lab results...
Everyone [at Island Reproductive Services] was helpful and friendly. They will put you at ease about your upcoming appointment. There is a limited parking space at this office. Please arrive at your appointment early. From setting up my appointment to my point of arrival the staff was very informative. I really appreciate the uniformity of the team, everyone was on the same page as me and helpful towards my goals...The nurse was courteous and understanding...
How was your experience with Michael Traub at Island Reproductive Services?
He is very thorough with his assessment and explains the lab/radiologic results in laymen's terms. He has a good bedside manner, and really took the time to understand my unique situation. He allowed me to have hope and be comfortable with his care. He made sure to confirm that I understood the information that he provided me with as this is all new to me and my partner.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
Please see him first for your initial fertility work-up.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
He took his time to explain the plan of care and my lab results.
Describe your experience with the nursing staff at Island Reproductive Services.
The nurse was courteous and understanding when I was at the office visit.
Describe your experience with Island Reproductive Services.
Everyone was helpful and friendly. They will put you at ease about your upcoming appointment. There is a limited parking space at this office. Please arrive at your appointment early. From setting up my appointment to my point of arrival the staff was very informative. I really appreciate the uniformity of the team, everyone was on the same page as me and helpful towards my goals.
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
My secondary insurance covers screenings, diagnostic tests and IUI. It does not cover IVF. The office is transparent with the cost of the treatment by posting it at their website.
10
Doctor
Michael Traub
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 30 - 31
1 IVF
Male Factor
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Traub and his entire staff are compassionate accommodating and welcoming. Dr. traub is personable and answers all emails to all questions very quickly....Dr. Traub is an amazing Doctor. He addresses the need of the patient and develops a plan and explains everything throughly to the patient. He was gentle kind and compassionate and I would highly recommend him to others.... He is honest and tells you exactly how it is. Do not be afraid to ask questions or email him!
All of the nurses at Dr. Traub office [Island Reproductive Services] called you everyday with updates after you morning monitoring. They gave you detailed instructions and were kind and compassionate... amazing office that I highly recommend and I am very happy I went with them. They are very well organized and run efficiently. They get things done when they say they will and always call you back the same day. Honestly for the time I have been a patient here I have not encountered any weaknesses in the clinic. As difficult and emotional this process can be they made the experience positive
How was your experience with Michael Traub at Island Reproductive Services?
Dr. Traub is an amazing Doctor. He addresses the need of the patient and develops a plan and explains everything throughly to the patient. He was gentle kind and compassionate and I would highly recommend him to others.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
Have trust in Dr. Traub. He is honest and tells you exactly how it is. Do not be afraid to ask questions or email him!
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Dr. Traub and his entire staff are compassionate accommodating and welcoming. Dr. traub is personable and answers all emails to all questions very quickly.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
300 gonal F 75 menopur Cetrotide HCG
Describe your experience with the nursing staff at Island Reproductive Services.
All of the nurses at Dr. Traub office called you everyday with updates after you morning monitoring. They gave you detailed instructions and were kind and compassionate
Describe your experience with Island Reproductive Services.
amazing office that I highly recommend and I am very happy I went with them. They are very well organized and run efficiently. They get things done when they say they will and always call you back the same day. Honestly for the time I have been a patient here I have not encountered any weaknesses in the clinic. As difficult and emotional this process can be they made the experience positive
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
$1000 PGS testing $200 per embryo tested 1200$ cryoperservation
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
Single embryo transfer only recommended in PGS tested
10
Doctor
Michael Traub
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2019, Successful
NPS
10
NPS
10
Age 30 - 33
1 IVF
Endometriosis
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I underwent surgery for Stage IV Endometriosis [with Dr. Michael Traub] and as soon as I was healed we started the ivf cycle...I trust his choices completely...is a very caring doctor who remembers everything about me as an individual...He is just a caring, knowledgeable man and I’m grateful I chose him as my doctor. He is respectful and has experience bedside manner as well. And he remembers me as a person, not a patient. Every time I go to him he remember everything about me and my entire history.
The nurses [at Island Reproductive Services] were amazing as well. They answered all of my questions and always were there when I needed them...My ivf process was covered by insurance 75%. I still paid well over $20,000 altogether for both of my pregnancy cycles and my failed cycle...I can’t come up with any weaknesses. They are a great clinic overall. Everything there is new and clean. And they are super accommodating to my needs. They always called me back and answered all of my questions. Also their wait time was not bad at all! I love that they have super early hours for bloodwork and sonograms for those of us that have to be at work early.
How was your experience with Michael Traub at Island Reproductive Services?
He is just a caring, knowledgeable man and I’m grateful I chose him as my doctor. He is respectful and has experience bedside manner as well. And he remembers me as a person, not a patient. Every time I go to him he remember everything about me and my entire history.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
Listen to him. He can be trusted!
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Dr Traub is a very caring doctor who remembers everything about me as an individual.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
I underwent surgery for Stage IV Endometriosis and as soon as I was healed we started the ivf cycle.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Sally and Melissa )
The nurses were amazing as well. They answered all of my questions and always were there when I needed them.
Describe your experience with Island Reproductive Services.
I can’t come up with any weaknesses. They are a great clinic overall. Everything there is new and clean. And they are super accommodating to my needs. They always called me back and answered all of my questions. Also their wait time was not bad at all! I love that they have super early hours for bloodwork and sonograms for those of us that have to be at work early.
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
My ivf process was covered by insurance 75%. I still paid well over $20,000 altogether for both of my pregnancy cycles and my failed cycle.
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
I trust his choices completely.
10
Doctor
Michael Traub
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 35 - 36
1 IVF
Endometriosis
Income $50K - $99K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Traub] told me that IVF was the best option for me because my endometriosis had compromised my reproductive systems- and this was my only way to get pregnant. ... He was very upfront with me and I appreciated his opinion of a more aggressive treatment plan at this stage in my life. He answered all my questions and was with me every step of the way through my treatment process
... it was a great clinic [Island Repro Svcs] - everything was provided for at the clinic- I like that bloodwork was all done internally and results were given they same day. I also like that all my procedures were done at Dr. Traub office and not a hospital - made it feel less intrusive to me ... Dr.Traub and his staff were very patient and respectful to me- they answered all my questions that I had and always got back to me the same day.
How was your experience with Michael Traub at Island Reproductive Services?
He was very upfront with me and I appreciated his opinion of a more aggressive treatment plan at this stage in my life. He answered all my questions and was with me every step of the way through my treatment process
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
Follow his advice
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Dr.Traub and his staff were very patient and respectful to me- they answered all my questions that I had and always got back to me the same day.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
He told me that IVF was the best option for me because my endometriosis had compromised my reproductive systems- and this was my only way to get pregnant.
Describe your experience with the nursing staff at Island Reproductive Services.
Patient, courteous, respectful,
Describe your experience with Island Reproductive Services.
It was a great clinic it was a great clinic- everything was provided for at the clinic- I like that bloodwork was all done internally and results were given they same day. I also like that all my procedures were done at Dr. Traub office and not a hospital - made it feel less intrusive to me
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
IVF was 4500 ... and co-pays for lab work were 25-50 .... and genetic testing was ability 250 an embryo - so all together it cost between 6-8 thousand dollars
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
Dr. Traub- explained for the health of the baby involved - it’s better for a single embryo trandfer
10
Doctor
Michael Traub
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
2017 - 2018, Unknown Success
NPS
10
NPS
N/A
Age 32 - 33
3 IUI
2 IVF
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Success w/ Doc Not sure
Dr. Knochenhauer makes sure you understand the protocol and the risks. He goes everything until you’re comfortable with it and it very compassionate. Even though I have not had success yet, I wouldn’t hange doctors because he is doing everything possible to figure out what my issue is. I have had numerous tests and different protocols. I finally ya da positive last transfer and am very hopeful for this coming transfer.
Every time I went into the clinic [Island Reproductive Services-Staten Island], they knew my name as I walked in the door and greeted me kindly. Also with Dr. Knochenhauer personally, I can tell he truly cares about getting me pregnant and it’s upsetting to him as well.... I’m so not remember all dosage but every IVF cycle I took Estradiol, PIO and medrol but dosage would be adjusted each time after blood and sono if needed. Last cycle I also took baby aspiring which had a positive beta but sadly it turned out to be a chemical pregnancy.
How was your experience with Eric Knochenhauer at Island Reproductive Services?
Dr. Knochenhauer makes sure you understand the protocol and the risks. He goes everything until you’re comfortable with it and it very compassionate. Even though I have not had success yet, I wouldn’t hange doctors because he is doing everything possible to figure out what my issue is. I have had numerous tests and different protocols. I finally ya da positive last transfer and am very hopeful for this coming transfer.
What's one piece of advice would you give a prospective patient of Eric Knochenhauer at Island Reproductive Services?
Just trust in what he is telling you and if you have any questions at all, ask.
During treatment, were you treated like a number or a human with Eric Knochenhauer at Island Reproductive Services?
Every time I went into the clinic, they knew my name as I walked in the door and greeted me kindly. Also with Dr. Knochenhauer personally, I can tell he truly cares about getting me pregnant and it’s upsetting to him as well.
Describe the protocols Eric Knochenhauer used in your cycles at Island Reproductive Services and their degree of success.
I’m so not remember all dosage but every IVF cycle I took Estradiol, PIO and medrol but dosage would be adjusted each time after blood and sono if needed. Last cycle I also took baby aspiring which had a positive beta but sadly it turned out to be a chemical pregnancy.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Katie)
Very kind and ready to answer any questions
10
Doctor
Eric Knochenhauer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Nursing Staff
5 of 5
2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 33 - 34
3 IUI
Diminished Ovarian Reserve
Poor Egg Quality
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Traub always answers any and all questions and explains everything in details without rushing you out. He explained that my chances of conceiving without ivf were extremely slim but went ahead and tried iui as well as a couple of cycles with just fertility treatments but all resulted in a negative pregnancy test... He is an excellent dr with a caring and compassionate personality. He truly puts his all into every one of his patients and explains every thing in detail . I never felt rushed in his office . Always felt very comfortable and knew going Into this what kind of outcome to expect based on our discussion.
[Island Reproductive Services-Staten Island is] Clean, calm environment. Always willing to accommodate you, answers all questions and always returns calls . Conventiely open during evening hours for those that work and return calls on weekends... [The nursing staff is] Very welcoming and always willing to answer questions
How was your experience with Michael Traub at Island Reproductive Services?
He is an excellent dr with a caring and compassionate personality. He truly puts his all into every one of his patients and explains every thing in detail . I never felt rushed in his office . Always felt very comfortable and knew going Into this what kind of outcome to expect based on our discussion. Dr Traub feels with my diminished ovarian eggs I need ivf but don’t have the funds for it and still allowed me to go ahead and try fertility drugs and a few iui cycles to test my luck.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
He’s one of the most caring and honest dr’s.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Dr Traub always answers any and all questions and explains everything in details without rushing you out. He explained that my chances of conceiving without ivf were extremely slim but went ahead and tried iui as well as a couple of cycles with just fertility treatments but all resulted in a negative pregnancy test
Describe your experience with the nursing staff at Island Reproductive Services.
Very welcoming and always willing to answer questions
Describe your experience with Island Reproductive Services.
It’s great and I highly recommend. Clean, calm environment. Always willing to accommodate you, answers all questions and always returns calls . Conventiely open during evening hours for those that work and return calls on weekends
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
Copays for visits and iui cycles
10
Doctor
Michael Traub
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2014 - 2016, Successful
NPS
8
NPS
8
Age 36 - 38
1 IVF
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
1 IVF With Other Docs
Embryo Freezing With Other Docs
Neutral
Neutral
Successful
Dr traub was knowledgeable in his field and responded to emails and concerns almost immediately. He was aware of the situation and made sure we understood what we were getting into. Overall it was a great experience...Dr traub is just an email away and he responds almost immediately....Care was professional and he was knowledgeable in the field...During the 2 week wait they [Island Repro Services ] know patients are anxious about results and no one called to give us results making us nervous
During the 2 week wait they [Island Repro Services ] know patients are anxious about results and no one called to give us results making us nervous...I had nurse Sally and she she was caring l. Helpful and amazing....Close to home, hours are very convenient... Even on holidays arrangements are made for the facility to be open if you need it...Overall it was a great experience...Dr traub was knowledgeable in his field and responded to emails and concerns almost immediately.
How was your experience with Michael Traub at Island Reproductive Services?
Dr traub was knowledgeable in his field and responded to emails and concerns almost immediately. He was aware of the situation and made sure we understood what we were getting into. Overall it was a great experience
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
Be patient, listen and ask questions when you have concerns
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Care was professional and he was knowledgeable in the field
Describe your experience with the nursing staff at Island Reproductive Services.
I had nurse Sally and she she was caring l. Helpful and amazing.
Describe your experience with Island Reproductive Services.
Close to home, hours are very convenient if there is a major concern, Dr traub is just an email away and he responds almost immediately. Even on holidays arrangements are made for the facility to be open if you need it.
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
Ended up costing and 9,000$ without medications
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
Dr traub wanted us to transfer a single embryo to decrease chances of multiple pregnancies but we were not so comfortable with the singleton transfer
What specific things went wrong at Island Reproductive Services?
  • Failed to call with results
Describe the specific things that went wrong at Island Reproductive Services.
During the 2 week wait they know patients are anxious about results and no one called to give us results making us nervous
8
Doctor
Michael Traub
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unsuccessful
NPS
3
NPS
2
Age 38
1 IVF
Unexplained
East Asian
Income $100K - $199K
1st of 2 Docs
2 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Treatment with Dr. Knochenhauer started off with several months of timed intercourse with letrozole, next 4 iui cycles, and finally one egg retrieval...My ivf egg retrieval had a very poor outcome. I believe the timing of my stim meds may not have been correct...I was also already 38 years old and felt as if additional months of timed intercourse was an absolute waste of time
The nursing team and scheduling coordinators [at Island Reproductive Services] are great- very patient and friendly...big weakness of the clinic is that they are not open for monitoring on weekends...do NOT offer natural or modified natural FETs...their secondary monitoring location is a bit unsanitary- they don’t have napkins or tissues available to let you wipe off after ultrasounds
How was your experience with Eric Knochenhauer at Island Reproductive Services?
Treatment with Dr. Knochenhauer started off with several months of timed intercourse with letrozole, next 4 iui cycles, and finally one egg retrieval. In hindsight, I don’t know why we didn’t go straight into iui or ivf, as I was clear I had already done six months of timed intercourse with letrozole with my Obgyn prior to coming to Island Repdoductive, and six months of unmedicated timed intercourse prior to that! I was also already 38 years old and felt as if additional months of timed intercourse was an absolute waste of time. I have no complaints about the iuis, though ultimately none of the 4 were successful. My ivf egg retrieval had a very poor outcome. I believe the timing of my stim meds may not have been correct, as a few other REs since then have pointed out. By the time the retrieval happened, half of my follicles were mature, and the other half were very immature/small. They only retrieved 6 eggs. When I asked Dr. K why this happened, he said “that’s just how they grow, you can’t make them all grow at the same rate”. But in my subsequent egg retrievals after I switched to another clinic, my eggs did generally grow at the same rate! I got 13 from one cycle, then 15 from the next - both over 2x the amount retrieved at Island. I do believe it was just a poorly planned and poorly monitored retrieval with Dr. K.
Describe your experience with your nurse at Island Reproductive Services.
The nursing team was very kind and patient.
Describe your experience with Island Reproductive Services.
The nursing team and scheduling coordinators are great- very patient and friendly. A big weakness of the clinic is that they are not open for monitoring on weekends. They also do NOT offer natural or modified natural FETs, which is why I had to move my only euploid from Island to my new clinic. They don’t have the ability to track a natural FET cycle, since they are not open on weekends and cannot get the timing perfectly. This is why the only offer medicated FETs, which do not work for so many people. One more thing I’ll add is that their secondary monitoring location is a bit unsanitary- they don’t have napkins or tissues available to let you wipe off after ultrasounds (which is especially gross considering how often you go in at the start of your period)
3
Doctor
Eric Knochenhauer
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
4 of 5
Trustworthiness
2 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
2 of 5
2
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
3 of 5
Scheduling
4 of 5
Nursing Staff
4 of 5
2017 - 2020, Successful
NPS
10
NPS
10
Age 40 - 43
Poor Egg Quality
Unexplained
Income $100K - $199K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
My doctor [Dr. Traub] was amazing from the moment I started till the end I’m on my second pregnancy now I trusted him throughout he always told me the truth on my progress and I truly admire that he was so honest...Was very concerned on my out come listened to how I felt told me the truth made me feel good I had a doctor who cared and actually listened to how I felt and was going through
They [Island Reproductive Services nurses] were all wonderful, sweet, caring companionate all the time about my needs and we’re always there if I need to talk or had a question...It’s a caring clinic we’re everyone who works there truly cares and try’s to make the process as easy as they can for everyone I don’t feel there were any weakness I was completely happy with my care and I’m so greatful for the outcome of becoming pregnant a second time it’s was tough sometimes but my doctor and staff never gave up on me and I’m truly grateful
How was your experience with Michael Traub at Island Reproductive Services?
My doctor was amazing from the moment I started till the end I’m on my second pregnancy now I trusted him throughout he always told me the truth on my progress and I truly admire that he was so honest he’s an excellent doctor who I recommend to all my friends who want to start this process
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
He’s a wonderful doctor who really listens and tells you the truth he doesn’t sugar coat anything he’s very direct but caring and concerned when he’s talking to you about anything
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Was very concerned on my out come listened to how I felt told me the truth made me feel good I had a doctor who cared and actually listened to how I felt and was going through
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
We did a regular IVF cycle, egg retrieval took birth control pills before starting then clomid, estrogen pills, progesterone shots and baby aspirin
Describe your experience with the nursing staff at Island Reproductive Services.
They were all wonderful, sweet, caring companionate all the time about my needs and we’re always there if I need to talk or had a question
Describe your experience with Island Reproductive Services.
It’s a caring clinic we’re everyone who works there truly cares and try’s to make the process as easy as they can for everyone I don’t feel there were any weakness I was completely happy with my care and I’m so greatful for the outcome of becoming pregnant a second time it’s was tough sometimes but my doctor and staff never gave up on me and I’m truly grateful
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
My insurance paid a lot thank god I paid 5000 to 10000
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
I think his approach on one egg at a time is smart it gives your body a chance to accept the egg I feel more could confuse the body and it might reject it
10
Doctor
Michael Traub
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2023 - 2024, Successful
NPS
10
NPS
10
Age 32 - 33
3 IUI
2 IVF
Tubal Blockage
South Asian
Income $200K - $499K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I fully trusted Dr. Traubs decisions and process. He explained everything thoroughly and communicated each step carefully...he was very reassuring...ER#1...low dosage of Gon F and menapur...9 eggs retrieved, 3 blasts...PGT test came back mosaic. ER#2...doubled the dosage...retrieve 18 eggs, 5 Blasts and 3 pgt tsted euploid.
overall I have nothing negative to say about [Island Reproductive Services]. they have been amazing through everything. You can tell they truly care and love their job...nurses were amazing! If they weren't available to take my call, they would call me back as soon as they can...were reliable and they were so lovely to work with.
How was your experience with Michael Traub at Island Reproductive Services?
As a patient I fully trusted Dr. Traubs decisions and process. He explained everything thoroughly and communicated each step carefully. New to ivf I was very nervous about this whole process but he was very reassuring and I had no doubt I was in good hands.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
Trust Dr. Traub has your best interest in mind.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Dr. Traub had amazing bedside manner. I felt like I was heard. Anytime I was nervous about a procedure or had questions he was always available to answer them.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
ER#1, we used a low dosage of Gon F and menapur. which resulted in 9 eggs retrieved, 3 blasts but PGT test came back mosaic. ER#2, Dr. Traub doubled the dosage and monitored my progression. I was able to retrieve 18 eggs, 5 Blasts and 3 pgt tsted euploid.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Nurse Karen and Nurse Sally)
The nurses were amazing! If they weren't available to take my call, they would call me back as soon as they can. I always got my test results on time. they were reliable and they were so lovely to work with.
Describe your experience with Island Reproductive Services.
overall I have nothing negative to say about the clinic. they have been amazing through everything. You can tell they truly care and love their job. this whole process is overwhelming, but rest assure you are in good hands!
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
Most of my treatment was covered by my insurance. I only had to pay some out of pocked expenses for PGT testing and crypto freezing, ICSI
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
N/A
10
Doctor
Michael Traub
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2020, Successful
NPS
10
NPS
10
Age 29 - 34
Donor Eggs
Diminished Ovarian Reserve
Endometriosis
European
Income $100K - $199K
Teacher
2nd of 2 Docs
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Traub is extremely informative, patient and attentive. He provides with you an honest assessment of your circumstances and outlines all treatment options available...I was diagnosed with multiple issues (endometriosis, premature ovarian failure etc) and began to feel hopeless that I would ever be able to get pregnant. I am pregnant now thanks to Dr. Traub. He has answered any questions that we have had along our journey, and there have been many. He spent a significant amount of time with us during appointments and would even personally respond to our emails in a timely fashion. His care and expertise is second to none. I cannot express in words how grateful we will forever be to Dr. Traub. I highly recommend him!
Sally and Melissa [nurses at Island Reproductive Services] are both knowledgeable and compassionate...The office including the waiting rooms and exam rooms are very clean. There is ample parking and it is easy to get to. Located very close to the Outerbridge so it is close to New Jersey even though it is located in Staten Island...Dr. Traub is extremely informative, patient and attentive. He provides with you an honest assessment of your circumstances and outlines all treatment options available...I was diagnosed with multiple issues (endometriosis, premature ovarian failure etc) and began to feel hopeless that I would ever be able to get pregnant. I am pregnant now thanks to Dr. Traub. He has answered any questions that we have had along our journey, and there have been many. He spent a significant amount of time with us during appointments and would even personally respond to our emails in a
How was your experience with Michael Traub at Island Reproductive Services?
Dr. Traub and his staff at Island Reproductive Services are truly fantastic! Dr. Traub is an amazing doctor that has made our dream come true. He is extremely informative, patient and attentive. He provides with you an honest assessment of your circumstances and outlines all treatment options available. He has taken care of my medical needs for years and will continue to in the future. I was diagnosed with multiple issues (endometriosis, premature ovarian failure etc) and began to feel hopeless that I would ever be able to get pregnant. I am pregnant now thanks to Dr. Traub. He has answered any questions that we have had along our journey, and there have been many. He spent a significant amount of time with us during appointments and would even personally respond to our emails in a timely fashion. His care and expertise is second to none. I cannot express in words how grateful we will forever be to Dr. Traub. I highly recommend him!
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
Trust him!
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Dr. Traub is extremely informative, patient and attentive. He provides with you an honest assessment of your circumstances and outlines all treatment options available.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
Donor frozen embryo transfer.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Sally and Melissa )
Sally and Melissa are both knowledgeable and compassionate.
Describe your experience with Island Reproductive Services.
The office including the waiting rooms and exam rooms are very clean. There is ample parking and it is easy to get to. Located very close to the Outerbridge so it is close to New Jersey even though it is located in Staten Island.
10
Doctor
Michael Traub
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2017 - 2020, Successful
NPS
10
NPS
10
Age 32 - 35
8 IUI
1 IVF
Endometriosis
PCOS
Unexplained
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I can't say enough about Dr. Traub. I have struggled with getting pregnant for many years. Dr. Traub made my dream come true not once, but now twice. His confidence and postiive outlook on taking the right steps for me to get pregnant were exactly what we needed during such a stressful time. He is truly the best!...I did 8 IUI's total. I did 1 IVF transfer...Dr. Traub and his staff were always warm and welcoming. I had a hard time getting pregnant and I felt like I had so many different cheerleaders in my corner rooting me on.
[Island Reproductive Services] is a great clinic. Everyone is friendly and welcoming! I couldn't be happier with my experience!...Dr. Traub and his staff were always warm and welcoming. I had a hard time getting pregnant and I felt like I had so many different cheerleaders in my corner rooting me on...I did 8 IUI's total. I did 1 IVF transfer...The nurse I had was named Sally. I can't say enough good things about her. Sally was very detailed with all my instructions. Sally was there to deliever the good news and sometimes the bad. She always did it so kind and compassionately! She was the biggest cheerleader in my corner during my whole experience. She is truly wonderful!
How was your experience with Michael Traub at Island Reproductive Services?
I can't say enough about Dr. Traub. I have struggled with getting pregnant for many years. Dr. Traub made my dream come true not once, but now twice. His confidence and postiive outlook on taking the right steps for me to get pregnant were exactly what we needed during such a stressful time. He is truly the best!
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
Have faith, it will happen! Nothing worth it in life comes easy.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Dr. Traub and his staff were always warm and welcoming. I had a hard time getting pregnant and I felt like I had so many different cheerleaders in my corner rooting me on.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
I did 8 IUI's total. I did 1 IVF transfer.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Sally )
The nurse I had was named Sally. I can't say enough good things about her. Sally was very detailed with all my instructions. Sally was there to deliever the good news and sometimes the bad. She always did it so kind and compassionately! She was the biggest cheerleader in my corner during my whole experience. She is truly wonderful!
Describe your experience with Island Reproductive Services.
It is a great clinic. Everyone is friendly and welcoming! I couldn't be happier with my experience! ---------------------------------------------------------------------------------------------------------------
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
Insurance covered a little bit but it doing the IVF process was expensive. (15K)
10
Doctor
Michael Traub
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 32
1 IVF
Middle Eastern
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Traub] recommended us to go for single embryo transfer and I agreed on his recommendation...Amazing doctor. Very passionate. He makes sure that the patient fully understand everything the risks and the benefits. Quick answer to my emails. Explain everything in details, he doesn’t rush gives every patient his time...He always prepare me for every step in advance. Easy to reach anytime.
[the Island Reproductive Services nurse] is very compassionate. She made sure I understood everything she said. Easy to reach...Great team. Very friendly. Respect every patient in the clinic.very organised. They always answer the phone very quickly. Very clean environment. They verify that they talking to the right patient to prevent any mistakes. Highly recommended clinic.
How was your experience with Michael Traub at Island Reproductive Services?
Amazing doctor. Very passionate. He makes sure that the patient fully understand everything the risks and the benefits. Quick answer to my emails. Explain everything in details, he doesn’t rush gives every patient his time.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
He has to stay the way he is.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
He explained everything to us in the details, he was very honest with us. He always prepare me for every step in advance. Easy to reach anytime.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Sally.)
Sally is an amazing and wonderful nurse. She is very compassionate. She made sure I understood everything she said. Easy to reach.
Describe your experience with Island Reproductive Services.
Great team. Very friendly. Respect every patient in the clinic.very organised. They always answer the phone very quickly. Very clean environment. They verify that they talking to the right patient to prevent any mistakes. Highly recommended clinic.
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
He recommended us to go for single embryo transfer and I agreed on his recommendation.
10
Doctor
Michael Traub
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2019, Unsuccessful
NPS
10
NPS
10
Age 26 - 28
1 IUI
Endometriosis
Tubal Blockage
Uterine Fibroids
European
Black or African-American
Income $50K - $99K
Teacher
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
He is very thorough and clear. I wouldn't trust anyone else. Dr. Traub knows what he is talking about and leaves me with no doubts each time we have gone to surgery. Nothing he has ever said has been incorrect....He was open about giving me his email to ask any questions at any time. He responds quickly and in a manner that is reassuring... Everyone is friendly and caring, right down to the 6:45 bloodwork staff.
Everyone [Island Reproductive Services] is friendly and caring, right down to the 6:45 bloodwork staff. They do have a North shore monitoring location which I didn't always know about and it made it easier for me to get to work on time in the morning... One time they sent other patient records to my home instead of an insurance company. But it was resolved quickly.
How was your experience with Michael Traub at Island Reproductive Services?
He is very thorough and clear. I wouldn't trust anyone else. Dr. Traub knows what he is talking about and leaves me with no doubts each time we have gone to surgery. Nothing he has ever said has been incorrect.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
He will respond to your emails!
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
He was open about giving me his email to ask any questions at any time. He responds quickly and in a manner that is reassuring
Describe your experience with Island Reproductive Services.
Everyone is friendly and caring, right down to the 6:45 bloodwork staff. They do have a North shore monitoring location which I didn't always know about and it made it easier for me to get to work on time in the morning
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
Insurance covered IUI. I was responsible for donor sperm costs and shipping and injections
What specific things went wrong at Island Reproductive Services?
  • Lost paperwork
Describe the specific things that went wrong at Island Reproductive Services.
One time they sent other patient records to my home instead of an insurance company. But it was resolved quickly.
10
Doctor
Michael Traub
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2019, 16 Eggs Frozen
NPS
9
NPS
9
Age 36
1 Egg Freezing
Ashkenazi Jewish
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Knockenhauer was very thorough and patient during the consultation appointment. He Made call backs when asked to. Explained everything in detail and spent lots of time answering questions and concerns.... At anytime you could call the office [Island Reproductive Services] and speak to a nurse or have the doctor call you back.... From beginning to end the nurses were amazing. They showed compassion and care at every step. They were patient in explaining procedures.
Wait time [Island Reproductive Services] was in the waiting room was limited. Usually brought right in to a room, which was nice. The nurse called back later in the day in a timely manner. At anytime you could call the office and speak to a nurse or have the doctor call you back.... From beginning to end the nurses were amazing. They showed compassion and care at every step. They were patient in explaining procedures.
How was your experience with Eric Knochenhauer at Island Reproductive Services?
Dr. Knockenhauer was very thorough and patient during the consultation appointment. He Made call backs when asked to. Explained everything in detail and spent lots of time answering questions and concerns.
What's one piece of advice would you give a prospective patient of Eric Knochenhauer at Island Reproductive Services?
Thinknof questions before you go for consultation
During treatment, were you treated like a number or a human with Eric Knochenhauer at Island Reproductive Services?
Called each day by the nurse to update on progress and the office staff was very nice
Describe the protocols Eric Knochenhauer used in your cycles at Island Reproductive Services and their degree of success.
Objective medications to increase egg maturity.
Describe your experience with the nursing staff at Island Reproductive Services.
From beginning to end the nurses were amazing. They showed compassion and care at every step. They were patient in explaining procedures.
Describe your experience with Island Reproductive Services.
Wait time was in the waiting room was limited. Usually brought right in to a room, which was nice. The nurse called back later in the day in a timely manner. At anytime you could call the office and speak to a nurse or have the doctor call you back.
Describe the costs associated with your care under Eric Knochenhauer at Island Reproductive Services.
Insurance did not cover my procedure or medications
9
Doctor
Eric Knochenhauer
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Island Reproductive Services
Staten Island
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5

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