Kaiser Permanente SoCal

She always answers all of my questions and considers all of my thoughts. She always comes to each appointment picking up where we last left off.

Dr Yoo is friendly and easy to work with. He called me directly with very important news. However his staff is terrible. If asked to rate his staff, I would say they make me very much feel like a number not a human.

Throughout treatment, I had few appointments with Dr. Yoo. In retrospect, this is okay, because I really like the Nurse Practitioner, Dagmar, better. Dr. Yoo did not seem invested in my case and he did not spend much quality time looking into things or discussing with us our case. He typically spoke just in general terms.

Dr. Yoo is very to the point, direct, and gives you a lot of information. I like they way he explains everything. I only wish I had more time with him and didn't see different doctors during ultrasounds or IUI's.

have been treated by Dr. Rubal for about two years. She has been incredible to work with. She's always very thorough and takes the time to answer all my questions. She's very cautious when developing treatment plans and I truly feel like she always has my best interest in mind. Infertility is a long, hard journey but having the right doctor on my side has made it a little easier. She follows new studies and research and always has new insights to offer. I've seen 3 other infertility doctors and she is by far the best which is why i'm willing to travel 1.5 hours to see her. I highly recommend her to anyone struggling with infertility.

He is very rushed which gives the feeling of a number, but he is also personable so that kind of evened things out.

We had several one on one visits. I sat her in office and we went deep into detail about what was going on with me and how I was feeling. She was so informative and reassuring but never gave me false expectations. Anytime I emailed her office with any concern one of her nurses would email or call me right away and set up an appointment for me to come in to speak to the doctor or answer any questions or concerns I had. Ive never felt like a number.

Dr Yoo is very clear and very understanding, the Kaiser System is what made me feel like a number because it takes a long time to get questions answered and I get the feeling he has a lot of patients as he is one of 2 fertility doctors that Kaiser has for the San Diego area.

Dr. Yoo, when we saw him, treated us as a human. The staff generally did their part to make me feel like a human; however, the approach the clinic takes overall made me feel like a number. There was a bit of turnover during our first cycle with some warmer staff leaving and newer staff taking over that lacked the the same warmth and genuine sense of care. The greatest contributor towards feeling like a number at this clinic was during the medication teaching. There were 20+ women in the class and for the majority, this was not their first or second time with using Menopur for IUI. There were so many patients that it was hard to not feel like a number. The instructor did make every effort to answer questions. All patients in the class were being treated with the same drug (one box approach for all patients). Lastly, weekends or holidays impact cycles. We were directed to trigger possibly a day earlier as there were no clinic hours on Sundays. Considering the time/money/effort/stress, the feeling of the clinic trying to "fit" your cycle into their working hours also contributed to feeling like a number.

I've been seen by 2 other doctors . He's the only one who took me seriously , listen and came up with a plan that fit my wants and needs .

Dr. Lin - when she was available to meet - always took time and care. The issue is that she's not always available and care gets handed around to other doctor's, and then it's your responsibility as the patient to make sure everyone's on the same page. Being stressed doesn't help this, and sometimes details can get lost.

For the most part, treated like a human. She can be blunt and to the point which some may not like, however, I appreciated it.

She was very proactive to get me the surgeries needed to correct my uterine abnormalities so I would be able to carry a baby to term. The only downside was that when I emailed her, her nurse or a nurse in the office would get back to me which I think was more of Kaisers policy rather than her just not returning my message.

She made me feel timid to ask questions. As if she answered it mutiple times a day, but, for me it was all new. I was very nervous to do testing & she did not make it so easy.

Dr Yoo remembered us every time we saw him. His staff remembered me too. They were very careful to go over all the details of everything happening during the process. They even gave us an hcg shot in clinic and let us pay them back later as we had to trigger earlier than was expected.

I felt all my questions were answered, no matter how silly. In addition, our progress was very stop and go in the beginning while we try to figure out financial stuff, but even if it was 6 months later, he still responded to emails quickly and knew exactly what we were referring too. I felt he remembered our case and that is extremely valuable to me.

The staff was pretty awesome, very friendly and went out of their way to help us.

Very positive

He was attentive to my needs both as a patient but also as a human. He allowed me time to grieve and provided encouragement that we’d succeed one way or another

He has great bedside manner and would call me if he was running late instead of leaving this to his nurses.