Kentucky Fertility Institute

1 doctors work here

Rated 9.4
Strongly recommend: 85%Neutral: 9%Don't recommend: 6%9.4
85% strongly recommend
163 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
9.6
9.6
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.6
9.6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.5
8.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.7
9.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
9
9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
341
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Louisville
4612 Chamberlain Ln
Louisville, KY 40241

163 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Unknown Success
NPS
9
NPS
9
Age 23 - 24
4 IUI
1 IVF
Diminished Ovarian Reserve
Endometriosis
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Hunter is the smartest person I know. I would trust this person with my life! Although we haven’t met our goals yet, I’m no where near wanting to switch clinics or seek other care despite multiple failures...He will be very upfront which some people don’t like. He won’t sugar coat anything...He is very passionate about single transfers. He will only transfer two in very rare occurrences...At the end of the day- trust him! He knows what he’s doing.
Good communication, friendly, the [Kentucky Fertility Institute] staff know you by name. The phlebotomist is one of my favorite people there! The financial aspect is a nightmare. Not because of the price, but organization is poor...Dr. Hunter is the smartest person I know. I would trust this person with my life! Although we haven’t met our goals yet, I’m no where near wanting to switch clinics or seek other care despite multiple failures.
How was your experience with Robert Hunter II at Kentucky Fertility Institute?
Dr. Hunter is the smartest person I know. I would trust this person with my life! Although we haven’t met our goals yet, I’m no where near wanting to switch clinics or seek other care despite multiple failures.
What's one piece of advice would you give a prospective patient of Robert Hunter II at Kentucky Fertility Institute?
He will be very upfront which some people don’t like. He won’t sugar coat anything.
During treatment, were you treated like a number or a human with Robert Hunter II at Kentucky Fertility Institute?
Personalized, always willing to answer my emails even late at night.
Describe the protocols Robert Hunter II used in your cycles at Kentucky Fertility Institute and their degree of success.
I have DOR and he was able to retrieve more egg than expected by using a middle of the road stim approach. He doesn’t believe too much in the “mini IVF” and thinks it’s more a marketing scheme. At the end of the day- trust him! He knows what he’s doing.
Describe your experience with the nursing staff at Kentucky Fertility Institute.
Well mannered, good communication.
Describe your experience with Kentucky Fertility Institute.
Good communication, friendly, the staff know you by name. The phlebotomist is one of my favorite people there! The financial aspect is a nightmare. Not because of the price, but organization is poor.
Describe the costs associated with your care under Robert Hunter II at Kentucky Fertility Institute.
$10K for retrieval, 5K for meds, 2.5K for transfer.
Describe Robert Hunter II's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kentucky Fertility Institute.
He is very passionate about single transfers. He will only transfer two in very rare occurrences.
What specific things went wrong at Kentucky Fertility Institute?
  • Provided conflicting information
Describe the specific things that went wrong at Kentucky Fertility Institute.
Pricing error
9
Doctor
Robert Hunter II
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 33
4 IUI
1 IVF
Unexplained
Income $200K - $499K
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Hunter is one of the most thorough providers I have ever worked with. I can say with confidence I never felt rushed during my appointments and felt like all of my concerns were important/validated. One of the stand out things about Dr. Hunter is his response time to e-mails; so fast! As someone who works in healthcare, I appreciate knowing that my questions/concerns will be answered in a timely manner and he did not disappoint...
The front desk staff [at Kentucky Fertility Institute] tends to be more responsive via email rather than by phone. For the most part, treatment felt very well organized. The staff is personable, invested, and celebrate your victories while mourning with you when results are not as expected...Candy [nurse] was absolutely wonderful! So warm, thoughtful, and knowledgeable...
How was your experience with Robert Hunter II at Kentucky Fertility Institute?
Dr. Hunter is one of the most thorough providers I have ever worked with. I can say with confidence I never felt rushed during my appointments and felt like all of my concerns were important/validated. One of the stand out things about Dr. Hunter is his response time to e-mails; so fast! As someone who works in healthcare, I appreciate knowing that my questions/concerns will be answered in a timely manner and he did not disappoint.
What's one piece of advice would you give a prospective patient of Robert Hunter II at Kentucky Fertility Institute?
Don't be afraid to ask questions and come to the table with preferences/knowledge.
During treatment, were you treated like a number or a human with Robert Hunter II at Kentucky Fertility Institute?
My questions/concerns were always answered thoroughly and I never felt rushed.
Describe the protocols Robert Hunter II used in your cycles at Kentucky Fertility Institute and their degree of success.
We tried 4 IUIs which were unsuccessful. We then decided to move on to IVF.
Describe your experience with your nurse at Kentucky Fertility Institute. (Assigned nurse: Candy)
Candy was absolutely wonderful! So warm, thoughtful, and knowledgeable.
Describe your experience with Kentucky Fertility Institute.
The front desk staff tends to be more responsive via email rather than by phone. For the most part, treatment felt very well organized. The staff is personable, invested, and celebrate your victories while mourning with you when results are not as expected.
10
Doctor
Robert Hunter II
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unknown Success
NPS
8
NPS
8
Age 37 - 39
4 IUI
Recurrent Pregnancy Loss
European
Income $100K - $199K
Teacher
2nd of 2 Docs
2 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
[Dr. Robert Hunter II is] Very straight forward and to the point. Good at explaining options and reasoning. Not quick to draw conclusions or explain away my concerns. Detail-oriented and forthright. Explained all my options, the possibilities, and risks, and helped me understand what to expect and what we might try next...letrozole and Ovidrel for trigger shots and IUI...Ask questions. He is happy to answer them...
The nursing staff [at Kentucky Fertility Institute] are great. They walk you through what they’re doing and talk to you like a normal person. They have a lot of experience, personal and professional, and you really feel heard...scheduling has been really easy and they always explain the billing right up front. It can sometimes be hard to return a call and get in touch with someone, but it’s much better via email. They’ve always returned my emails in a timely manner. I wouldn’t hate a face to face consult occasionally, but the telehealth appointments are very convenient.
How was your experience with Robert Hunter II at Kentucky Fertility Institute?
Very straight forward and to the point. Good at explaining options and reasoning. Not quick to draw conclusions or explain away my concerns. Detail-oriented and forthright. Explained all my options, the possibilities, and risks, and helped me understand what to expect and what we might try next.
What's one piece of advice would you give a prospective patient of Robert Hunter II at Kentucky Fertility Institute?
Ask questions. He is happy to answer them.
During treatment, were you treated like a number or a human with Robert Hunter II at Kentucky Fertility Institute?
Everyone is great at talking me through things and helping me understand what’s going on and what I need to do.
Describe the protocols Robert Hunter II used in your cycles at Kentucky Fertility Institute and their degree of success.
We did letrozole and Ovidrel for trigger shots and IUI.
Describe your experience with the nursing staff at Kentucky Fertility Institute.
The nursing staff are great. They walk you through what they’re doing and talk to you like a normal person. They have a lot of experience, personal and professional, and you really feel heard.
Describe your experience with Kentucky Fertility Institute.
I think scheduling has been really easy and they always explain the billing right up front. It can sometimes be hard to return a call and get in touch with someone, but it’s much better via email. They’ve always returned my emails in a timely manner. I wouldn’t hate a face to face consult occasionally, but the telehealth appointments are very convenient.
Describe the costs associated with your care under Robert Hunter II at Kentucky Fertility Institute.
It ran about $500 for the IUI, about $200-250 per ultrasound. The drugs were pretty reasonable.
Describe Robert Hunter II's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kentucky Fertility Institute.
N/A
8
Doctor
Robert Hunter II
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Unsuccessful
NPS
9
NPS
9
Age 33 - 37
European
Income $0 - $49K
2nd of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Justice always remembered everything that was going on with us, both medical and other. She would call and talk directly with us on the phone at the beginning of treatment.... She is extremely kind and caring. When my husband's sperm count wasn't high enough for the IUI, she had him wait a couple hours and repeat the collection hoping it would be higher so we could complete the IUI. She always ends the appointments with hugs and says, you know I care.
I truly believe the doctors want to help each family that walks through the doors of their clinic. We followed Dr. Justice to this Clinic [Kentucky Fertility Institute] because for her kindness and compassion she gave us during our former loss and dnc. Prices were raised greatly without warning. One IUI to the next doubled in price, but we didn't know until it was time to pay.... [Nursing Staff] did their jobs, nothing special, but nothing bad either
How was your experience with Tiffany D. Justice at Kentucky Fertility Institute?
She is extremely kind and caring. When my husband's sperm count wasn't high enough for the IUI, she had him wait a couple hours and repeat the collection hoping it would be higher so we could complete the IUI. She always ends the appointments with hugs and says, you know I care.
What's one piece of advice would you give a prospective patient of Tiffany D. Justice at Kentucky Fertility Institute?
Don't give up hope. But, also know the facts and do your research.
During treatment, were you treated like a number or a human with Tiffany D. Justice at Kentucky Fertility Institute?
Dr. Justice always remembered everything that was going on with us, both medical and other. She would call and talk directly with us on the phone at the beginning of treatment.
Describe the protocols Tiffany D. Justice used in your cycles at Kentucky Fertility Institute and their degree of success.
lots of ultrasounds, pills, shots, ovulation predictor kits, more pills
Describe your experience with the nursing staff at Kentucky Fertility Institute.
did their jobs, nothing special, but nothing bad either
Describe your experience with Kentucky Fertility Institute.
I truly believe the doctors want to help each family that walks through the doors of their clinic. We followed Dr. Justice to this Clinic because for her kindness and compassion she gave us during our former loss and dnc. Prices were raised greatly without warning. One IUI to the next doubled in price, but we didn't know until it was time to pay.
Describe the costs associated with your care under Tiffany D. Justice at Kentucky Fertility Institute.
prices doubled within my treatment time
Describe Tiffany D. Justice's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kentucky Fertility Institute.
N/A
9
Doctor
Tiffany D. Justice
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
9
Age 34 - 36
Male Factor
Unexplained
European
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We have done 5 IUIs [with Dr. Tiffany Justice]...She adjusted my dosages as needed to try and get better results and added injections the last attempt. Unfortunately, our male factor issues were all over the place, so all but 1 IUI had low concentration. No success yet, but Dr. Justice said we will adjust our plan next time we go...very understanding, flexible, and listened to us when we had concerns or wanted to try a different approach.
Sometimes have to wait awhile [at Kentucky Fertility Institute], but it's worth it. One doctor is on call at all times, so if you need to call on a weekend or holiday, you can get scheduled. It is sometimes difficult to get through on the phone, but the customer service is always outstanding...[the nurses are] Very friendly and knowledgeable...A single round of IUI ran about $1100, not including meds. Semen analysis was about $150 each time
How was your experience with Tiffany D. Justice at Kentucky Fertility Institute?
She allowed us to (within reason) do what we could afford and at a pace we could manage. She did a great job of explaining risks and odds for pregnancy. Even when another doctor told us to move on to IVF, she let us try 2 more cycles of IUI, because we couldn't do IVF.
What's one piece of advice would you give a prospective patient of Tiffany D. Justice at Kentucky Fertility Institute?
Ask for written instructions. She usually provides them
During treatment, were you treated like a number or a human with Tiffany D. Justice at Kentucky Fertility Institute?
Dr. Justice was very understanding, flexible, and listened to us when we had concerns or wanted to try a different approach.
Describe the protocols Tiffany D. Justice used in your cycles at Kentucky Fertility Institute and their degree of success.
We have done 5 IUIs. I used Letrazole for 2 cycles but had to switch to Clomid after that because of migraines. She adjusted my dosages as needed to try and get better results and added injections the last attempt. Unfortunately, our male factor issues were all over the place, so all but 1 IUI had low concentration. No success yet, but Dr. Justice said we will adjust our plan next time we go.
Describe your experience with the nursing staff at Kentucky Fertility Institute.
Very friendly and knowledgeable
Describe your experience with Kentucky Fertility Institute.
Sometimes have to wait awhile, but it's worth it. One doctor is on call at all times, so if you need to call on a weekend or holiday, you can get scheduled. It is sometimes difficult to get through on the phone, but the customer service is always outstanding.
Describe the costs associated with your care under Tiffany D. Justice at Kentucky Fertility Institute.
A single round of IUI ran about $1100, not including meds. Semen analysis was about $150 each time
10
Doctor
Tiffany D. Justice
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 35
Anovulation
Diminished Ovarian Reserve
PCOS
Income $50K - $99K
Teacher
3rd of 3 Docs
8 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Of all the Doctors I have seen Dr. HUNTER is by far the most thorough. He was the only one to go over my low egg reserves number (which he was reading from other Doctors' reports) and he made sure I was physically ready for my first IUI. He successfully got me pregnant on the first try. AFTER 7 FAILED IUIS. Unfortunately it ended up as a tubal pregnancy, but I am thankful he was my Doctor and caught this in time. He has been so compassionate throughout tje process.
The clinic [Kentucky Fertility Institute] is warm and welcoming. The staff know you by name and greet you right away. They immediatly try to get you to a room. They also offer Saturday and Sunday visits which is nice in the fertility world. Weaknesses would only be sometimes they are busy, but that just means they are doing their job right.... During my dye test Candy was so thoughtful and compassionate because she knew how nervous I was. She was very motherly towards me which was what I needed.
How was your experience with Robert Hunter II at Kentucky Fertility Institute?
Of all the Doctors I have seen Dr. HUNTER is by far the most thorough. He was the only one to go over my low egg reserves number (which he was reading from other Doctors' reports) and he made sure I was physically ready for my first IUI. He successfully got me pregnant on the first try. AFTER 7 FAILED IUIS. Unfortunately it ended up as a tubal pregnancy, but I am thankful he was my Doctor and caught this in time. He has been so compassionate throughout tje process.
What's one piece of advice would you give a prospective patient of Robert Hunter II at Kentucky Fertility Institute?
Email whenever you need.
During treatment, were you treated like a number or a human with Robert Hunter II at Kentucky Fertility Institute?
Dr. HUNTER always explains things in great detail. The best part is he is always one email away. He answers emails in a timely manner and calls to discuss lab results and important information.
Describe the protocols Robert Hunter II used in your cycles at Kentucky Fertility Institute and their degree of success.
Chlomid. Trigger shot. IUI
Describe your experience with your nurse at Kentucky Fertility Institute. (Assigned nurse: Candy)
During my dye test Candy was so thoughtful and compassionate because she knew how nervous I was. She was very motherly towards me which was what I needed.
Describe your experience with Kentucky Fertility Institute.
The clinic is warm and welcoming. The staff know you by name and greet you right away. They immediatly try to get you to a room. They also offer Saturday and Sunday visits which is nice in the fertility world. Weaknesses would only be sometimes they are busy, but that just means they are doing their job right.
Describe the costs associated with your care under Robert Hunter II at Kentucky Fertility Institute.
500 for IUI
10
Doctor
Robert Hunter II
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 39 - 40
4 Fertility Medications
Anovulation
PCOS
Poor Egg Quality
Unexplained
European
Native American
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I’ve been working with her [Dr. Justice] off & on for over a year and she’s been great every step of the way. She’s been open & honest. I know she cares about me as a patient. That’s important. She’s always positive and upbeat...She is very warm & caring. She is great at answering questions and explains things very well....With dr justice we’ve done a few rounds of femara with timed intercourse. We’ve done a round of femara with trigger shot and timed intercourse.
I love everything about the clinic[Kentucky fertility institute] . Front desk is always polite & sweet. Also informative. Lab tech is also nice and seems organized. Clinic is clean and inviting. I always feel welcome there. Chairs in waiting room are comfy. Exam rooms are roomy. Every exam room has up to date computer screens and nice & clean equipment...The very first visit my payment options were discussed so I knew up front what my options were going to be.
How was your experience with Tiffany D. Justice at Kentucky Fertility Institute?
I’ve been working with her off & on for over a year and she’s been great every step of the way. She’s been open & honest. I know she cares about me as a patient. That’s important. She’s always positive and upbeat.
What's one piece of advice would you give a prospective patient of Tiffany D. Justice at Kentucky Fertility Institute?
Don’t hesitate to ask questions. She’s so good at explaining things to where the common person can understand it. She’s patient and caring.
During treatment, were you treated like a number or a human with Tiffany D. Justice at Kentucky Fertility Institute?
She is very warm & caring. She is great at answering questions and explains things very well.
Describe the protocols Tiffany D. Justice used in your cycles at Kentucky Fertility Institute and their degree of success.
With dr justice we’ve done a few rounds of femara with timed intercourse. We’ve done a round of femara with trigger shot and timed intercourse. We are currently doing a cycle of femara and GONAL f & trigger shot. So far all my cycles have been unsuccessful but I’m hoping this is our month.
Describe your experience with the nursing staff at Kentucky Fertility Institute.
Stacy and Candi are so good. They listen and definitely seem to care.
Describe your experience with Kentucky Fertility Institute.
I love everything about the clinic. Front desk is always polite & sweet. Also informative. Lab tech is also nice and seems organized. Clinic is clean and inviting. I always feel welcome there. Chairs in waiting room are comfy. Exam rooms are roomy. Every exam room has up to date computer screens and nice & clean equipment
Describe the costs associated with your care under Tiffany D. Justice at Kentucky Fertility Institute.
The very first visit my payment options were discussed so I knew up front what my options were going to be.
10
Doctor
Tiffany D. Justice
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
8
NPS
9
Age 37
2 IUI
Diminished Ovarian Reserve
European
Income $50K - $99K
Accountant
2nd of 3 Docs
1 IUI With Other Docs
2 IVF With Other Docs
Donor Sperm
Neutral
Strongly Recommends
Unsuccessful
Great doctor. Very informative, patient, kind, warm & upfront. Took the time to review my history, understand it, and make sure she understood my situation. Would still be working with her had she not left the practice. ... I was trying to get pregnant through IUI, with the assistance of injections. Each time my body produces multiple follicles, but none resulted in a pregnancy.
I spoke with the financial counselor, & she conveyed vague prices to me, but said everything needed to be paid up front. Did not explain the difference in prices when paying out of pocket vs. going through insurance. ... I did not have the opportunity to really take advantage of what this clinic has to offer, as I was only attempting using IUI. I’ve heard good things though.
How was your experience with Tiffany D. Justice at Kentucky Fertility Institute?
Great doctor. Very informative, patient, kind, warm & upfront. Took the time to review my history, understand it, and make sure she understood my situation. Would still be working with her had she not left the practice.
What's one piece of advice would you give a prospective patient of Tiffany D. Justice at Kentucky Fertility Institute?
Do your research, know what you can afford.
During treatment, were you treated like a number or a human with Tiffany D. Justice at Kentucky Fertility Institute?
I felt like dr. Justice (& the staff) were actually rooting for me.
Describe the protocols Tiffany D. Justice used in your cycles at Kentucky Fertility Institute and their degree of success.
I was trying to get pregnant through IUI, with the assistance of injections. Each time my body produces multiple follicles, but none resulted in a pregnancy.
Describe your experience with your nurse at Kentucky Fertility Institute. (Assigned nurse: Candy)
Very communicative, returned all my phone calls, answered all my questions, very patient with me.
Describe your experience with Kentucky Fertility Institute.
I did not have the opportunity to really take advantage of what this clinic has to offer, as I was only attempting using IUI. I’ve heard good things though.
Describe the costs associated with your care under Tiffany D. Justice at Kentucky Fertility Institute.
Things were a little tricky. I spoke with the financial counselor, & she conveyed vague prices to me, but said everything needed to be paid up front. Did not explain the difference in prices when paying out of pocket vs. going through insurance.
Describe Tiffany D. Justice's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kentucky Fertility Institute.
She laid out my options before any embryos were created, so I wouldn’t have to make a ‘game day’ decision.
8
Doctor
Tiffany D. Justice
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
2 of 5
9
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 28
2 IUI
Unexplained
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
First cycle [with Dr. Tiffany Justice] we used letrezole and followed with vaginal progesterone. Second cycle we eis the same but added ovidrel (trigger shot). Third cycle, increased mg of letrozole, vaginal progesterone, ovidrel, and IUI. Forth cycle, same as third, waiting for results...is very genuine and wants to hear your concerns...is straight forward about her treatment plans. She gives you options and takes your concerns into account when creating the plan that is specific to your situation. She is kind and makes you feel comfortable time you see her.
Stay on top of your charges [at Kentucky Fertility Institute]. The billing office coded one of my injections incorrectly and I’ve been working with the staff to correct it. Everyone has been extremely nice, they agree it was coded wrong, it’s just taking a while to fix in their system...The nurse practitioner performed one of my ultrasounds and my first IUI. She was kind, informative and cared for my concerns...First cycle [with Dr. Tiffany Justice] we used letrezole and followed with vaginal progesterone.
How was your experience with Tiffany D. Justice at Kentucky Fertility Institute?
Dr. Justice is straight forward about her treatment plans. She gives you options and takes your concerns into account when creating the plan that is specific to your situation. She is kind and makes you feel comfortable time you see her.
What's one piece of advice would you give a prospective patient of Tiffany D. Justice at Kentucky Fertility Institute?
Keep an open mind. Ask questions. List your concerns.
During treatment, were you treated like a number or a human with Tiffany D. Justice at Kentucky Fertility Institute?
Dr. Justice is very genuine and wants to hear your concerns.
Describe the protocols Tiffany D. Justice used in your cycles at Kentucky Fertility Institute and their degree of success.
First cycle we used letrezole and followed with vaginal progesterone. Second cycle we eis the same but added ovidrel (trigger shot). Third cycle, increased mg of letrozole, vaginal progesterone, ovidrel, and IUI. Forth cycle, same as third, waiting for results.
Describe your experience with the nursing staff at Kentucky Fertility Institute.
The nurse practitioner performed one of my ultrasounds and my first IUI. She was kind, informative and cared for my concerns.
Describe your experience with Kentucky Fertility Institute.
Stay on top of your charges. The billing office coded one of my injections incorrectly and I’ve been working with the staff to correct it. Everyone has been extremely nice, they agree it was coded wrong, it’s just taking a while to fix in their system.
Describe the costs associated with your care under Tiffany D. Justice at Kentucky Fertility Institute.
All insurances cover differently, but for me: Ultrasound: $175 Trigger shot: $107 Other medications: approx $10-20 IUI: $500 Semen deposit: $150
10
Doctor
Tiffany D. Justice
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2018, Unsuccessful
NPS
7
NPS
10
Age 26
1 IUI
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
He [Dr. Robert Hunter] was a good doctor, he seemed to know what he was doing. I felt like it was hard however for him to sympathize with what we were going through so it made me afraid to ask questions. I wanted to know that my doctor wanted to treat me but also cared about what he was treating me for.... My first cycle with him he put me on a dose of Femara and made the dose higher. My second cycle, we did an IUi. He didn’t perform the procedure, however the nurse practitioner who did was really incredible.
[Kentucky Fertility Institute is] Very organized. Not hard to get in. Incredible nursing staff. They always call to confirm appointments. They are always compassionate and confidential. They are caring as a whole and work to make sure you are comfortable in an uncomfortable scenario.... They were so awesome and answered all of my questions. The nurse practitioner who did my IUi was so compassionate and helpful.
How was your experience with Robert Hunter II at Kentucky Fertility Institute?
He was a good doctor, he seemed to know what he was doing. I felt like it was hard however for him to sympathize with what we were going through so it made me afraid to ask questions. I wanted to know that my doctor wanted to treat me but also cared about what he was treating me for.
What's one piece of advice would you give a prospective patient of Robert Hunter II at Kentucky Fertility Institute?
Go in with an open mind.
During treatment, were you treated like a number or a human with Robert Hunter II at Kentucky Fertility Institute?
He is a very blunt doctor. He seemed very knowledgeable on the processes though which made me feel secure.
Describe the protocols Robert Hunter II used in your cycles at Kentucky Fertility Institute and their degree of success.
I had been on 6 rounds of clomid before seeing Dr. Hunter. My first cycle with him he put me on a dose of Femara and made the dose higher. My second cycle, we did an IUi. He didn’t perform the procedure, however the nurse practitioner who did was really incredible.
Describe your experience with the nursing staff at Kentucky Fertility Institute.
They were so awesome and answered all of my questions. The nurse practitioner who did my IUi was so compassionate and helpful.
Describe your experience with Kentucky Fertility Institute.
Very organized. Not hard to get in. Incredible nursing staff. They always call to confirm appointments. They are always compassionate and confidential. They are caring as a whole and work to make sure you are comfortable in an uncomfortable scenario.
Describe the costs associated with your care under Robert Hunter II at Kentucky Fertility Institute.
With my insurance, clomid treatments were around $30, my IUi with medication and procedure was around $750
Describe Robert Hunter II's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kentucky Fertility Institute.
I never got that far
7
Doctor
Robert Hunter II
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
2 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 29 - 30
4 Fertility Medications
Anovulation
Endometriosis
Male Factor
PCOS
East Asian
Income $50K - $99K
Entrepreneur
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Justice has wonderful bedside manner, always listening first and taking a genuine interest in what is going on in our lives and where we are at emotionally and physically...excels in her no-stress approach to trying to conceive. She is honest, positive (but remains realistic), and we feel like we can trust her. I can compare our experience with a previous doctor who I felt like did not have enough time for us, every time we went in. Dr. Justice makes time for us no matter what and makes us feel like we are her only patients.
We could not be happier with KFI. The office is beautiful, clean, as cheerful as possible, and is NEVER too busy. That means a lot to us, to feel like we are not being shuffled through as quickly as possible...[nurses are] Prompt and thorough...One cycle the office forgot to call in a prescription for Ovidrel...Dr. Justice excels in her no-stress approach to trying to conceive. She is honest, positive (but remains realistic), and we feel like we can trust her. I can compare our experience with a previous doctor who I felt like did not have enough time for us, every time we went in. Dr. Justice makes time for us no matter what and makes us feel like we are her only patients.
How was your experience with Tiffany D. Justice at Kentucky Fertility Institute?
Dr. Justice excels in her no-stress approach to trying to conceive. She is honest, positive (but remains realistic), and we feel like we can trust her. I can compare our experience with a previous doctor who I felt like did not have enough time for us, every time we went in. Dr. Justice makes time for us no matter what and makes us feel like we are her only patients.
What's one piece of advice would you give a prospective patient of Tiffany D. Justice at Kentucky Fertility Institute?
She is hopeful and positive, so if you have further questions, don't shy away from probing her for more information.
During treatment, were you treated like a number or a human with Tiffany D. Justice at Kentucky Fertility Institute?
Dr. Justice has wonderful bedside manner, always listening first and taking a genuine interest in what is going on in our lives and where we are at emotionally and physically.
Describe your experience with your nurse at Kentucky Fertility Institute. (Assigned nurse: Stacy)
Prompt and thorough.
Describe your experience with Kentucky Fertility Institute.
We could not be happier with KFI. The office is beautiful, clean, as cheerful as possible, and is NEVER too busy. That means a lot to us, to feel like we are not being shuffled through as quickly as possible.
Describe the costs associated with your care under Tiffany D. Justice at Kentucky Fertility Institute.
Out of pocket: semen analysis and our very first visit. Insurance has covered the rest so far.
What specific things went wrong at Kentucky Fertility Institute?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Kentucky Fertility Institute.
One cycle the office forgot to call in a prescription for Ovidrel - however, I also had the capacity of requesting a new prescription.
10
Doctor
Tiffany D. Justice
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 34 - 35
3 IUI
Income $50K - $99K
Teacher
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Hunter made efforts to not only help my wife and I conceive our first child, but he did so while advocating for our rights as a LGBTQ couple...Dr. Hunter was very prepared to assist us in anyway that he could if we had chose that route. He was also instrumental in taking time out of his already busy schedule to speak with our team concerning our alcase as well as to advocate on our behalf in conversations with the insurance company.
[The nurses at Kentucky Fertility Institute] So helpful and great at putting my mind at ease...They were friendly, efficient and personal...our experience with Dr. Hunter and his staff was incredible...We have loved our time at KFI...Not only did Dr. Hunter take his time to make us feel at ease and help us conceive our first child, he also went above and beyond by advocating for our rights as a LGBTQ couple.
How was your experience with Robert Hunter II at Kentucky Fertility Institute?
My wife and I have recently "graduated" from KFI and I must say that our experience with Dr. Hunter and his staff was incredible. Not only did Dr. Hunter take his time to make us feel at ease and help us conceive our first child, he also went above and beyond by advocating for our rights as a LGBTQ couple. We have loved our time at KFI and cannot wait to be back in December to introduce the team to our newest family member!
What's one piece of advice would you give a prospective patient of Robert Hunter II at Kentucky Fertility Institute?
He will get you there.
During treatment, were you treated like a number or a human with Robert Hunter II at Kentucky Fertility Institute?
Dr. Hunter made efforts to not only help my wife and I conceive our first child, but he did so while advocating for our rights as a LGBTQ couple. We battled with our insurance company over reciprocal IVF and although we chose to not pursue the case farther, Dr. Hunter was very prepared to assist us in anyway that he could if we had chose that route. He was also instrumental in taking time out of his already busy schedule to speak with our team concerning our alcase as well as to advocate on our behalf in conversations with the insurance company.
Describe your experience with your nurse at Kentucky Fertility Institute. (Assigned nurse: Stacy)
So helpful and great at putting my mind at ease
Describe your experience with Kentucky Fertility Institute.
They were friendly, efficient and personal
Describe the costs associated with your care under Robert Hunter II at Kentucky Fertility Institute.
$1300 was our final bill
10
Doctor
Robert Hunter II
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unknown Success
NPS
10
NPS
10
Age 37 - 38
Male Factor
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Hunter] is clearly a very knowledgeable man on the subject of infertility and his passion for those struggling with it is very obvious. He is very detailed in his descriptions of everything that will going on or potentially going on. Took time to answer all of our questions no matter how bizarre they may have been...He took the time to get to know our specific situation and what are exact needs and expectations were...Don't be afraid to ask any questions or voice any concerns you may have, he will take care of whatever it is.
Everything [at Kentucky Fertility Institute] is all at one location. You dont have to go to a different location to get things done. It's a very clean and inviting facility.... [The nurses] They have all been very informative and detailed in explaining each step along the way. They all also are very quick at getting back with you if you have any questions or concerns...$12,500 for basic package of doctor care. $4250 for genetic screening and between $3000-$7000 for drugs.
How was your experience with Robert Hunter II at Kentucky Fertility Institute?
He is clearly a very knowledgeable man on the subject of infertility and his passion for those struggling with it is very obvious. He is very detailed in his descriptions of everything that will going on or potentially going on. Took time to answer all of our questions no matter how bizarre they may have been.
What's one piece of advice would you give a prospective patient of Robert Hunter II at Kentucky Fertility Institute?
Don't be afraid to ask any questions or voice any concerns you may have, he will take care of whatever it is.
During treatment, were you treated like a number or a human with Robert Hunter II at Kentucky Fertility Institute?
He took the time to get to know our specific situation and what are exact needs and expectations were.
Describe the protocols Robert Hunter II used in your cycles at Kentucky Fertility Institute and their degree of success.
We are just now starting the actual IVF process. All I have done is an initial ultrasound and some labs.
Describe your experience with your nurse at Kentucky Fertility Institute. (Assigned nurse: Carol and Sasha)
They have all been very informative and detailed in explaining each step along the way. They all also are very quick at getting back with you if you have any questions or concerns.
Describe your experience with Kentucky Fertility Institute.
Everything is all at one location. You dont have to go to a different location to get things done. It's a very clean and inviting facility.
Describe the costs associated with your care under Robert Hunter II at Kentucky Fertility Institute.
$12,500 for basic package of doctor care. $4250 for genetic screening and between $3000-$7000 for drugs.
Describe Robert Hunter II's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kentucky Fertility Institute.
Depending on your age and specific circumstances surrounding your infertility Dr. Hunter will make the best suggestion. For us it will be multiple embryo transfer.
10
Doctor
Robert Hunter II
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017, Successful
NPS
10
NPS
10
Age 31
3 Fertility Medications
Endometriosis
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
We had a consult with Dr. J and she was very kind and encouraged us. She said that we were going to be a "team" at trying to reach my goal of becoming pregnant...Dr. Justice was very kind and was a great listener. She formulated a game plan and we are on that course. I've never felt rushed or that my time wasn't important. Justice is very thorough and she makes sure you leave the appointment feeling encouraged and with a game plan...
I think the clinic [Kentucky Fertility Institute] is very clean and welcoming to new patients. I had to wait over a month to book my first appointment with Dr. Justice. That was a bummer but not a huge deal...The initial office visit was $50. My insurance doesn't cover anything so everything is coming out of pocket. Each month I get an ultrasound that cost $175. I checked into the IUI self-pay price and it's $350 a session...From the time my husband and I arrived at the office we felt welcomed.
How was your experience with Tiffany D. Justice at Kentucky Fertility Institute?
Dr. Justice was very kind and was a great listener. She formulated a game plan and we are on that course. I've never felt rushed or that my time wasn't important. Justice is very thorough and she makes sure you leave the appointment feeling encouraged and with a game plan.
What's one piece of advice would you give a prospective patient of Tiffany D. Justice at Kentucky Fertility Institute?
I would totally recommend Dr. Justice! I would advise a prospective patient to be patient because it doesn't happen the first month usually.
During treatment, were you treated like a number or a human with Tiffany D. Justice at Kentucky Fertility Institute?
From the time my husband and I arrived at the office we felt welcomed. We had a consult with Dr. J and she was very kind and encouraged us. She said that we were going to be a "team" at trying to reach my goal of becoming pregnant.
Describe the protocols Tiffany D. Justice used in your cycles at Kentucky Fertility Institute and their degree of success.
Clomid, shot to make you ovulate, timed intercourse, and then progesterone.
Describe your experience with Kentucky Fertility Institute.
I have only been going 4 months so I don't know exactly what all the clinic offers. I think the clinic is very clean and welcoming to new patients. I had to wait over a month to book my first appointment with Dr. Justice. That was a bummer but not a huge deal.
Describe the costs associated with your care under Tiffany D. Justice at Kentucky Fertility Institute.
The initial office visit was $50. My insurance doesn't cover anything so everything is coming out of pocket. Each month I get an ultrasound that cost $175. I checked into the IUI self-pay price and it's $350 a session.
10
Doctor
Tiffany D. Justice
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2013 - 2017, Successful
NPS
10
NPS
10
Age 22 - 26
10 Fertility Medications
PCOS
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Justice is an amazing helpful doctor. She has always answered my questions or has explained to where I could understand. She has the best bedside manner and is so compassionate! I have always felt comfortable with her and trust anything she says!..She has always been down to earth and talked to me more like a friend. She has the best bedside manner you could ask for. I'm so thankful I found her to my doctor...I fully trust in what Dr. Justice has to say.
The staff [at Kentucky Fertility Institute] is just as wonderful as Dr. Justice! Alway nice, understanding and compassionate...I believe everybody his amazing in this office. I have never had any trouble or misunderstanding...Dr. Justice is an amazing helpful doctor. She has always answered my questions or has explained to where I could understand. She has the best bedside manner and is so compassionate! I have always felt comfortable with her and trust anything she says!
How was your experience with Tiffany D. Justice at Kentucky Fertility Institute?
Dr. Justice is an amazing helpful doctor. She has always answered my questions or has explained to where I could understand. She has the best bedside manner and is so compassionate! I have always felt comfortable with her and trust anything she says!
What's one piece of advice would you give a prospective patient of Tiffany D. Justice at Kentucky Fertility Institute?
I would highly recommend her. I have already recommended her to a friend who are a patient of her now. I can't say enough wonderful things about her.
During treatment, were you treated like a number or a human with Tiffany D. Justice at Kentucky Fertility Institute?
She has always been down to earth and talked to me more like a friend. She has the best bedside manner you could ask for. I'm so thankful I found her to my doctor. And because of her I have a beautiful Healthy daughter.
Describe the protocols Tiffany D. Justice used in your cycles at Kentucky Fertility Institute and their degree of success.
I had down 3 rounds of clomid with no success and the 2 rounds of letrozole and was successful. This time I have done 4 rounds of letrozole and have talked about checking my tubes and also checking into things with my husband. I am hopefully that soon it will happen. I fully trust in what Dr. Justice has to say.
Describe your experience with the nursing staff at Kentucky Fertility Institute.
The staff is just as wonderful as Dr. Justice! Alway nice, understanding and compassionate.
Describe your experience with Kentucky Fertility Institute.
I believe everybody his amazing in this office. I have never had any trouble or misunderstanding.
10
Doctor
Tiffany D. Justice
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
6
NPS
6
Age 24
3 IUI
Male Factor
Unexplained
Income $50K - $99K
1st of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Justice is a very nice, caring doctor. Though my regime was never changed and no positive pregnancy. I wish she had made some changes to our monthly process so maybe we could have gotten pregnant. We did the same exact thing 4 months in a row with no avail. We never got more agressive with the treatment. Nothing was ever fully explained to us...The treatment was femara during my period days 3-7 100mg. Then an ultrasound close to ovulation. No more than 3 eggs at ovulation because risk of multiples because I was only 24. Then the injection to make me ovulate once time. Then iui 36 hours after injection. Then pregnant test 2 weeks after iui. Did this 4 months in a row with all negatives.
Nursing staff [at Kentucky Fertility Institute] was very nice and caring. They remembered me and showed interest in my life...The costs were different but changed. At first the IUI was $400 then it was $350...The clinic is new and I don't think they have their finances down with insurance and what you are paying for what...The treatment was femara during my period days 3-7 100mg. Then an ultrasound close to ovulation. No more than 3 eggs at ovulation because risk of multiples because I was only 24. Then the injection to make me ovulate once time. Then iui 36 hours after injection. Then pregnant test 2 weeks after iui. Did this 4 months in a row with all negatives.
How was your experience with Tiffany D. Justice at Kentucky Fertility Institute?
Dr. Justice is a very nice, caring doctor. Though my regime was never changed and no positive pregnancy. I wish she had made some changes to our monthly process so maybe we could have gotten pregnant. We did the same exact thing 4 months in a row with no avail. We never got more agressive with the treatment. Nothing was ever fully explained to us.
What's one piece of advice would you give a prospective patient of Tiffany D. Justice at Kentucky Fertility Institute?
To make sure to ask questions and get answers they are satisfied with.
During treatment, were you treated like a number or a human with Tiffany D. Justice at Kentucky Fertility Institute?
No positibe results or further arrangements made.
Describe the protocols Tiffany D. Justice used in your cycles at Kentucky Fertility Institute and their degree of success.
The treatment was femara during my period days 3-7 100mg. Then an ultrasound close to ovulation. No more than 3 eggs at ovulation because risk of multiples because I was only 24. Then the injection to make me ovulate once time. Then iui 36 hours after injection. Then pregnant test 2 weeks after iui. Did this 4 months in a row with all negatives.
Describe your experience with the nursing staff at Kentucky Fertility Institute.
Nursing staff was very nice and caring. They remembered me and showed interest in my life.
Describe your experience with Kentucky Fertility Institute.
The clinic is new and I don't think they have their finances down with insurance and what you are paying for what.
Describe the costs associated with your care under Tiffany D. Justice at Kentucky Fertility Institute.
The costs were different but changed. At first the IUI was $400 then it was $350.
Describe Tiffany D. Justice's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kentucky Fertility Institute.
No comments were made on that.
6
Doctor
Tiffany D. Justice
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
1 of 5
6
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Successful
NPS
10
NPS
10
Age 29
3 Fertility Medications
Endometriosis
Tubal Blockage
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Very knowledgeable and have full trust in her. She [Dr. Justice] doesn’t stop trying for me and has gone above and beyond. Explains all procedures and diagnosis. I feel very comfortable with her and it also helps that she used to work in a hospital and as a nurse we can relate and shair stories... Very personal and calls and checks up on me after procedures... we have found out that I have a blood clotting disorder and endometriosis.
Gets back to patients in a timely manner and office is very clean. Knows most patients my their name before they can even say theirs. Usually the nurses answer calls right away or gets back to you in no less than an hr... Very personal and gets to know the patients... She [Dr. Justice] doesn’t stop trying for me and has gone above and beyond. Explains all procedures and diagnosis. I feel very comfortable with her
How was your experience with Tiffany D. Justice at Kentucky Fertility Institute?
Very knowledgeable and have full trust in her. She doesn’t stop trying for me and has gone above and beyond. Explains all procedures and diagnosis. I feel very comfortable with her and it also helps that she used to work in a hospital and as a nurse we can relate and shair stories
During treatment, were you treated like a number or a human with Tiffany D. Justice at Kentucky Fertility Institute?
Very personal and calls and checks up on me after procedures
Describe the protocols Tiffany D. Justice used in your cycles at Kentucky Fertility Institute and their degree of success.
I have been pregnant 3 times but have had miscarriages but we have found out that I have a blood clotting disorder and endometriosis.
Describe your experience with the nursing staff at Kentucky Fertility Institute.
Very personal and gets to know the patients
Describe your experience with Kentucky Fertility Institute.
Gets back to patients in a timely manner and office is very clean. Knows most patients my their name before they can even say theirs. Usually the nurses answer calls right away or gets back to you in no less than an hr
Describe the costs associated with your care under Tiffany D. Justice at Kentucky Fertility Institute.
Ivf 13000+
10
Doctor
Tiffany D. Justice
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 29 - 30
2 Fertility Medications
Poor Egg Quality
Black or African-American
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Hunter was always honest with my husband and I about the process, and the emotional rollercoaster we may go through...gave us the best care. I know that he had our best interests in mind. He eased our worries and gave us clear explanations about our treatment. He was always willing to answer questions or address my concerns...the treatment or solution Dr. Hunter provides may not be an immediate fix. It may take time to see your results.
Only intetacted with them [the nurses at Kentucky Fertility Institute] for a short period of time. The nurses were always polite and helpful...Dr. Hunter was always honest with my husband and I about the process, and the emotional rollercoaster we may go through...gave us the best care. I know that he had our best interests in mind. He eased our worries and gave us clear explanations about our treatment. He was always willing to answer questions or address my concerns.
How was your experience with Robert Hunter II at Kentucky Fertility Institute?
Dr. Hunter gave us the best care. I know that he had our best interests in mind. He eased our worries and gave us clear explanations about our treatment. He was always willing to answer questions or address my concerns.
What's one piece of advice would you give a prospective patient of Robert Hunter II at Kentucky Fertility Institute?
To be patient the treatment or solution Dr. Hunter provides may not be an immediate fix. It may take time to see your results.
During treatment, were you treated like a number or a human with Robert Hunter II at Kentucky Fertility Institute?
Dr. Hunter was always honest with my husband and I about the process, and the emotional rollercoaster we may go through.
Describe the protocols Robert Hunter II used in your cycles at Kentucky Fertility Institute and their degree of success.
Not sure
Describe your experience with the nursing staff at Kentucky Fertility Institute.
Only intetacted with them for a short period of time. The nurses were always polite and helpful.
Describe your experience with Kentucky Fertility Institute.
When working with this clinic be patient, optimistic, and open-minded. Going through ferility treatment is rough and can require a lot of energy. So be willing to try different options and take the advice of the doctors.
Describe the costs associated with your care under Robert Hunter II at Kentucky Fertility Institute.
Not sure varied throughout. Paid mostly for medication and ultra sounds.
10
Doctor
Robert Hunter II
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
10
NPS
10
Age 30
1 Fertility Medications
Male Factor
Income $50K - $99K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
The care is very professional and they make you feel like that their only job is to get you pregnant although they have many other patients. I was really scared and upset at first but he [Dr. Robert Hunter] has eased that fear and made us hopeful... I'm starting clomid then will do an ultrasound and will take the injection drug for egg release...Great, personal care...Allow him to do his job. I'm one that likes to be in control of everything and this experience has made me realize I'm not always in control.
[Kentucky Fertility Institute] Very well designed state of the art. It is extremely clean...The lady that took blood was awesome. She did great and I had very little pain. The nurse for my ultrasound was great too. She eased the nerves during the process...Initial visit was $50. IUI procedure will be $350...The care is very professional and they make you feel like that their only job is to get you pregnant although they have many other patients. I was really scared and upset at first but he [Dr. Hunter] has eased that fear and made us hopeful.
How was your experience with Robert Hunter II at Kentucky Fertility Institute?
The care is very professional and they make you feel like that their only job is to get you pregnant although they have many other patients. I was really scared and upset at first but he has eased that fear and made us hopeful.
What's one piece of advice would you give a prospective patient of Robert Hunter II at Kentucky Fertility Institute?
Allow him to do his job. I'm one that likes to be in control of everything and this experience has made me realize I'm not always in control.
During treatment, were you treated like a number or a human with Robert Hunter II at Kentucky Fertility Institute?
Great, personal care.
Describe the protocols Robert Hunter II used in your cycles at Kentucky Fertility Institute and their degree of success.
We are in the early processes. I'm starting clomid then will do an ultrasound and will take the injection drug for egg release.
Describe your experience with the nursing staff at Kentucky Fertility Institute.
The lady that took blood was awesome. She did great and I had very little pain. The nurse for my ultrasound was great too. She eased the nerves during the process.
Describe your experience with Kentucky Fertility Institute.
Very well designed state of the art. It is extremely clean.
Describe the costs associated with your care under Robert Hunter II at Kentucky Fertility Institute.
Initial visit was $50. IUI procedure will be $350.
Describe Robert Hunter II's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kentucky Fertility Institute.
We haven't gotten that far yet.
10
Doctor
Robert Hunter II
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 34
1 IVF
Recurrent Pregnancy Loss
Unexplained
Income $100K - $199K
3rd of 3 Docs
7 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Hunter is amazing. He tells me what plan he thinks is best but then always says that he is up for a discussion if I don't agree. Always asks if I have questions and address any concerns I may have. Dr Hunter went above and beyond explaining the risks for me and sent me to a high risk ob for consult...My first appoint with Dr Hunter was to get to know me, my story, my concerns, my experience. He listens and always asks if I have questions...
[Nurse] Carol [at Kentucky Fertility Institute] is amazing. She replies to my emails quickly and always gives me the correct medicine/dosage in a calendar. My pharmacy is particularly hard to deal with and carol takes care of it every time...Immediately when walking in the door, Angie greets you by name...[Cost of Treatments] $10,000...Dr Hunter went above and beyond explaining the risks for me and sent me to a high risk ob for consult...
How was your experience with Robert Hunter II at Kentucky Fertility Institute?
Dr Hunter is amazing. He tells me what plan he thinks is best but then always says that he is up for a discussion if I don't agree. Always asks if I have questions and address any concerns I may have. Dr Hunter went above and beyond explaining the risks for me and sent me to a high risk ob for consult.
During treatment, were you treated like a number or a human with Robert Hunter II at Kentucky Fertility Institute?
Immediately when walking in the door, Angie greets you by name. My first appoint with Dr Hunter was to get to know me, my story, my concerns, my experience. He listens and always asks if I have questions.
Describe the protocols Robert Hunter II used in your cycles at Kentucky Fertility Institute and their degree of success.
We used an antagonist protocol. I was on gonal F follistem and after the retrieval used Luton to rest my ovaries (birth control didn't do it for me) and then progesterone in oil, crinone and estrace
Describe your experience with your nurse at Kentucky Fertility Institute. (Assigned nurse: Carol)
Carol is amazing. She replies to my emails quickly and always gives me the correct medicine/dosage in a calendar. My pharmacy is particularly hard to deal with and carol takes care of it every time.
Describe the costs associated with your care under Robert Hunter II at Kentucky Fertility Institute.
$10,000
10
Doctor
Robert Hunter II
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017, Successful
NPS
10
NPS
10
Age 29
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
European
2nd of 2 Docs
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Hunter is wonderful! He has personally called me multiple times to explain all of my test/labs results, to explain everything to me in detail. He also has wonderful bedside manner and will take his time and answer all of your questions completely. YOu can tell he genuinely cares about you!...I emailed him at night once and he called me back immediately when he wasn't even in the office. He went above and beyond to help us. He genuinely cares about you and your family! Could not recommend him more!
They [Kentucky Fertility Institute] are extremely organized! They always call you back immediately. The office it self is very clean. Everyone goes out of their way to answer your questions, and are all so friendly!...Dr. Hunter is wonderful! He has personally called me multiple times to explain all of my test/labs results, to explain everything to me in detail. He also has wonderful bedside manner and will take his time and answer all of your questions completely. YOu can tell he genuinely cares about you!
How was your experience with Robert Hunter II at Kentucky Fertility Institute?
He personally calls you to go over test results and takes the time to explain every thing to you. I emailed him at night once and he called me back immediately when he wasn't even in the office. He went above and beyond to help us. He genuinely cares about you and your family! Could not recommend him more!
What's one piece of advice would you give a prospective patient of Robert Hunter II at Kentucky Fertility Institute?
You're in great hands!!!
During treatment, were you treated like a number or a human with Robert Hunter II at Kentucky Fertility Institute?
Dr. Hunter is wonderful! He has personally called me multiple times to explain all of my test/labs results, to explain everything to me in detail. He also has wonderful bedside manner and will take his time and answer all of your questions completely. YOu can tell he genuinely cares about you!
Describe your experience with Kentucky Fertility Institute.
They are extremely organized! They always call you back immediately. The office it self is very clean. Everyone goes out of their way to answer your questions, and are all so friendly!
10
Doctor
Robert Hunter II
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unknown Success
NPS
10
NPS
10
Age 31 - 32
2 IUI
1 IVF
PCOS
Recurrent Pregnancy Loss
Unexplained
Income $50K - $99K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Justice always kept us informed of what was going on. She would explain every ultrasound in detail. She never made us feel rushed. She took the time to answer every single question. Her bedside manner was the most sincere out of any doctor I've ever seen. She truly cared...We tried 2 IUIs. The first just with Letrozole. The 2nd we added Menopur injections. Unfortunately we miscarried at 9 weeks after the 2nd IUI. She recommended IVF with PGS testing so we could find a good normal embryo.
The office [Kentucky Fertility Institute] is very welcoming...[Nurses] Stacey and Carol are fantastic....IVF round was $13,500 plus the cost of medicine and PGS testing....Dr Justice always kept us informed of what was going on. She would explain every ultrasound in detail. She never made us feel rushed. She took the time to answer every single question. Her bedside manner was the most sincere out of any doctor I've ever seen. She truly cared...
How was your experience with Tiffany D. Justice at Kentucky Fertility Institute?
Dr Justice always kept us informed of what was going on. She would explain every ultrasound in detail. She never made us feel rushed. She took the time to answer every single question. Her bedside manner was the most sincere out of any doctor I've ever seen. She truly cared.
What's one piece of advice would you give a prospective patient of Tiffany D. Justice at Kentucky Fertility Institute?
Don't be afraid to ask questions.
Describe the protocols Tiffany D. Justice used in your cycles at Kentucky Fertility Institute and their degree of success.
We tried 2 IUIs. The first just with Letrozole. The 2nd we added Menopur injections. Unfortunately we miscarried at 9 weeks after the 2nd IUI. She recommended IVF with PGS testing so we could find a good normal embryo.
Describe your experience with the nursing staff at Kentucky Fertility Institute.
Stacey and Carol are fantastic.
Describe your experience with Kentucky Fertility Institute.
The office is very welcoming.
Describe the costs associated with your care under Tiffany D. Justice at Kentucky Fertility Institute.
IVF round was $13,500 plus the cost of medicine and PGS testing.
10
Doctor
Tiffany D. Justice
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2017, Successful
NPS
10
NPS
10
Age 31 - 32
Male Factor
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Tiffany Justice] explained everything to us. She sat down, answering all of our questions and took her time with us...Dr. Justice is wonderful! I always feel comfortable speaking with her and she has such a calm disposition. I feel she truly cares about my husband and I and our journey to have children. She sits down and explains everything and will write it down for us to take home...Everyone in the office is friendly and makes us feel comfortable and at peace with everything going on.
Everyone in the office [Kentucky Fertility Institute] is friendly and makes us feel comfortable and at peace with everything going on...The clinic is clean, bright and comfortable. They have water, coffee and other beverages....Dr. Justice is wonderful! I always feel comfortable speaking with her and she has such a calm disposition. I feel she truly cares about my husband and I and our journey to have children. She sits down and explains everything and will write it down for us to take home.
How was your experience with Tiffany D. Justice at Kentucky Fertility Institute?
Dr. Justice is wonderful! I always feel comfortable speaking with her and she has such a calm disposition. I feel she truly cares about my husband and I and our journey to have children. She sits down and explains everything and will write it down for us to take home.
What's one piece of advice would you give a prospective patient of Tiffany D. Justice at Kentucky Fertility Institute?
It will be the best decision you will ever make!
During treatment, were you treated like a number or a human with Tiffany D. Justice at Kentucky Fertility Institute?
She explained everything to us. She sat down, answering all of our questions and took her time with us.
Describe your experience with the nursing staff at Kentucky Fertility Institute.
Everyone in the office is friendly and makes us feel comfortable and at peace with everything going on.
Describe your experience with Kentucky Fertility Institute.
The clinic is clean, bright and comfortable. They have water, coffee and other beverages.
10
Doctor
Tiffany D. Justice
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
10
Age 32
5 IUI
Unexplained
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Hunter answers all questions my husband and I had for him...showed compassion and reassured me we’ll get me to where I want to be...addressed all my questions and issues I had in an extremely timely manner...always knew me by name and I was consistently treated with respect...waiting for the results of my IUI #5...We touched on previous cycles and they remembered all details
Strengths [of Kentucky Fertility Institute]: super friendly, goes into detail with billing, makes you feel not like a number but a human! Weakness: I really don’t have any...As a new patient just go into it with an open mind and don’t set such high expectations for yourself and use the medical staff as much as you need them...hey always call me back same day...Yylena has been through the protocol so she can relate. It’s nice when your going through this to have someone to relate to!
How was your experience with Robert Hunter II at Kentucky Fertility Institute?
Dr. Hunter answers all questions my husband and I had for him. During some of my IUI procedures he showed compassion and reassured me we’ll get me to where I want to be! Dr. Hunter had addressed all my questions and issues I had in an extremely timely manner.
What's one piece of advice would you give a prospective patient of Robert Hunter II at Kentucky Fertility Institute?
ask questions and don’t be shy! They are all here to help get you pregnant so answer all the questions!
During treatment, were you treated like a number or a human with Robert Hunter II at Kentucky Fertility Institute?
They always knew me by name and I was consistently treated with respect. We touched on previous cycles and they remembered all details!
Describe the protocols Robert Hunter II used in your cycles at Kentucky Fertility Institute and their degree of success.
I had really long cycles, so I was put on Letrozole 5mg to start and then went in on day 12 for a scan with an IUI within the next 36 hours depending on how my follicles looked. After my 3rd IUI we upped my meds to see if we produce a few more follicles and we indeed did. Although, I’m not pregnant yet from my treatments I know I’ll get there! I’m currently waiting for the results of my IUI #5 and I’m hopeful!
Describe your experience with your nurse at Kentucky Fertility Institute. (Assigned nurse: Yylena)
All of the medical staff at Dr. Hunters office is great! They are all the sweetest and if I ever have a concern or a simple question they are right there to answer it! They always call me back same day too which is key when I have a question! I like that NP, Yylena has been through the protocol so she can relate. It’s nice when your going through this to have someone to relate to!
Describe your experience with Kentucky Fertility Institute.
Strengths: super friendly, goes into detail with billing, makes you feel not like a number but a human! Weakness: I really don’t have any! Just get me pregnant! As a new patient just go into it with an open mind and don’t set such high expectations for yourself and use the medical staff as much as you need them!
Describe the costs associated with your care under Robert Hunter II at Kentucky Fertility Institute.
It was roughly about $400 per IUI procedure.
Describe Robert Hunter II's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kentucky Fertility Institute.
N/A
10
Doctor
Robert Hunter II
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Successful
NPS
10
NPS
10
Age 34 - 36
3 IVF
Poor Egg Quality
Uterine Fibroids
Unexplained
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Hunter has always been very responsive to questions and concerns that I had throughout the process and was always quick to ease any anxieties that came with my infertility journey. I often emailed him questions that I just knew were ridiculous and often had concerns that were insane, but he always answered the questions, he never made me feel as if my concerns were absurd (some were!), and he encouraged to email back with any other matters that bothered me. His patience and level of understanding what I was going through, although he obviously has never been in my shoes, was pretty remarkable. An added bonus: He is pretty funny! In due time, obviously when the moment is right and if you’re lucky, he may throw some dry humor your way!
My IVF Nurse Coordinator (Carol) [at Kentucky Fertility Institute] was perhaps the most compassionate person that I have ever met. She has dedicated her career to the obstetrics and infertility fields and her experience is apparent. She has a vast knowledge of the protocols, medications, has a wealth of resources, and is a great resource...I experienced very little wait times. The waiting room is cozy, has a drink station that I often took advantage of and had plenty of reading material to pass the few minutes I had to wait for my appointment. The office is always incredibly clean and the office staff are very welcoming. I never felt alone in my journey and the staff were always encouraging.
How was your experience with Robert Hunter II at Kentucky Fertility Institute?
Dr. Hunter has always been very responsive to questions and concerns that I had throughout the process and was always quick to ease any anxieties that came with my infertility journey. I often emailed him questions that I just knew were ridiculous and often had concerns that were insane, but he always answered the questions, he never made me feel as if my concerns were absurd (some were!), and he encouraged to email back with any other matters that bothered me. His patience and level of understanding what I was going through, although he obviously has never been in my shoes, was pretty remarkable. An added bonus: He is pretty funny! In due time, obviously when the moment is right and if you’re lucky, he may throw some dry humor your way!
What's one piece of advice would you give a prospective patient of Robert Hunter II at Kentucky Fertility Institute?
This journey isn’t easy but it is definitely worth it. Keeping a close relationship with Dr. Hunter and asking him questions or allowing him to address concerns instead of resorting to Google, blogs or social media, will help keep your stress level at a manageable level. Resorting to the internet and comparing yourself to others that may have a similar journey leads to doubt and uncertainty. We under enough stress, do not do that to yourself! Explore options with Dr. Hunter, ask him for additional clarity if you need it, ask for studies/charts that you can review, etc. He has dedicated his professional life to this field – utilize him and stay off of the internet! Also, keep a positive attitude! Huge spoiler alert: Your fertility plan isn’t going to go exactly as you plan. This is where keeping a positive mindset is CRUCIAL. Sure, it’s easier said than done at times but there is always a positive to negative situations. Find the positive, celebrate it and continue on your path. DO NOT DWELL ON THINGS THAT YOU CAN NOT CONTROL. It’s a waste of your valuable time and mind.
During treatment, were you treated like a number or a human with Robert Hunter II at Kentucky Fertility Institute?
As anxious as I felt going into Dr. Hunter’s office for the first time to discuss my infertility, I was met by a very compassionate professional who was sincerely interested gaining a full perspective of my health history. During this evaluation, he sat in a chair somewhat next to me instead of interviewing me from across his desk. It helped ease my anxiety and I felt as if he was truly interested in gaining as much knowledge as he could so that he could prepare the best course of action that fit my needs. He was very attentive and I left with a base level of understanding of the IVF process that didn’t overwhelm me.
Describe your experience with your nurse at Kentucky Fertility Institute. (Assigned nurse: Carol Powers)
My IVF Nurse Coordinator (Carol) was perhaps the most compassionate person that I have ever met. She has dedicated her career to the obstetrics and infertility fields and her experience is apparent. She has a vast knowledge of the protocols, medications, has a wealth of resources, and is a great resource. She is also very responsive and thorough in her correspondents and encourages questions. Team Hunter and Carol are untouchable!
Describe your experience with Kentucky Fertility Institute.
At KFI, I experienced very little wait times. The waiting room is cozy, has a drink station that I often took advantage of and had plenty of reading material to pass the few minutes I had to wait for my appointment. The office is always incredibly clean and the office staff are very welcoming. I never felt alone in my journey and the staff were always encouraging.
10
Doctor
Robert Hunter II
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kentucky Fertility Institute
Louisville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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