Kentucky Fertility Institute

We sought out Kentucky Fertility Clinic after a rough road with another clinic closer to home. Dr.Hunter made the effort worth it as his primary involvement in treatment is more than we had hope for. He is constantly available to us and has made many after hours phone calls and email to help answer questions. Our nurse Carol is like that family friend that you refer to as you aunt, she is very helpful and charismatic professional. She has also been very available and very much appreciate her caring. Dr. Christensen is very personable and knowledgeable. He has our best interest in mind and has been very helpful and great to deal with. Angie and Sasha have me the appointments and financial aspect less stressful. They aways meet us with a smile and an eager to answer questions. Regardless of our outcome we would have no issues recommending Kentucky Fertility Institute to anyone and hopefully we can be added to their success rate. By far the best experience I've ever had in medical field a place that makes you feel like family. We welcomed our son to the world in October of 2018.

They team of nurses and helpful and friend

Candy and the whole staff were amazing. There was a big snow/ice storm one night before our 8am visit. The staff reached out to let us know they’d be there and how important it was to them to be there for us

Candy is the most caring medical assistant you could hope for.

Carol and Candy were the nurses we dealt with at KFI. We started our treatment in the middle of COVID, so unfortunately there were some restrictions. The clinic had been doing their medication teaching primarily by video, but after I emailed Carol and asked if that was the only teaching, and I’m guessing she sensed my unease, she quickly adjusted her schedule to allow me to come in for some in person medication teaching. I was greeted by her at my scheduled time and taken back to go over meds. She was gentle and kind and made me feel as though I could do this. Something that once seemed so terrifying now was possible because this caring nurse had taught me how to do it and gave me the courage I needed to try it myself. This was my first meeting and memory of Carol. From the injections to the embryo transfer, she was always available by email or phone if I needed anything or had a question. But my next big memory of her was on retrieval day when I was nervous about the anesthesia and she held my hand. I can remember falling asleep with my hand in hers, and waking up to her telling me that my husband was on his way up. Her gentle but assertive nature made me feel so well taken care of! Candy was the nurse we saw at many of our appointments. She always greeted me with a smile and showed general care and concern. She also kept me updated while we were waiting on our transfer results and did so with the same care and concern.

Carol Powers was the IVF nurse assigned to my care. She was quick to respond, easy to get in touch with, and always made sure I had the medications needed. She was compassionate and kind.

I cannot say enough things about everyone there at KFI. Carol- love her to pieces. She is so warm, kind and compassionate. Kathy- one of a kind. She has got to be the most empathetic phlebotomist you'll ever encounter Paige-she loves her role in embryology and it shows. A smart cookie who truly lives and breathes her job. Nicole- a friendly welcoming face when you're coming in on a rough day Candy- your personal cheerleader during all of your appointments Dr Christensen- an embryo guru who will blow your mind with his extensive knowledge

Everyone at KFI was kind, compassionate and felt like family by the time we left. Some of our appointments were more nerve wracking than others and they were quick to offer comforting words, hugs and hands to hold when I needed them. They were prompt in responding to questions via phone/email and very thorough with explanations of treatment plans, directions for medications, etc. We loved the staff at KFI and will always remember how much they helped us.

The nursing staff at KFI are wonderful though. Candy and Carol are godsends. I absolutely loved them and I miss them. I have moved on to another clinic now since KFI couldnt help me but I wish I couldve taken the nurses with me.

The nursing staff is super nice and friendly. The issue I had is that the dr changed my trigger shot one cycle and the nurses didn’t read that in my chart so they tried to tell me incorrect information.

Carol is amazing. She is so organized and as an organized person who likes every detail laid out, it was done. My medication/injection calendars were tweaked monthly, weekly, daily, and she was always on top of letting me know what I needed to be doing and coordinating my schedule on my upcoming visits.

Carol and Candy are amazing!!!!! They are so helpful and always available to answer questions. Carol sends out my schedules promptly and I'm never left waiting in the dark. At my retrieval, even at 5am, they both were so cheerful and kept my spirits high and nerves low.

From my first visit, Candy was always the staff member triaging me or returning my phone calls and discussing net steps. She was always very supportive and compassionate. If I had a question she could not answer, she would get an answer from Dr Justice and respond promptly. She even stayed late one day waiting for my return call to be sure the medications were sent to the right pharmacy for me to pick up the right day!

Carol started out sympathetic and took her time when I had questions during egg stimulation treatment. Carol did not seem to have a full understanding of the amount of medications I had for egg retrieval, which put me in a tough situation when I had to order additional medicine at the last minute during stimulation. She was also difficult to get ahold of toward the end of stimulation.

Carol answers all questions and if she doesn’t know the answer she consults with Dr. Justice. Carol has been very patient and understanding. She explains my treatment plan in detail. She was great at helping me get our insurance to cover one medication!

Carol was amazing! She dealt with the pharmacy when there were issues and answered EVERY single question I ever had, which was a lot.