The Lexington Fertility Center

1 doctors work here

Rated 7.8
Strongly recommend: 63%Neutral: 13%Don't recommend: 25%7.8
63% strongly recommend
5 reviews
Operations
8.3
8.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9
9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7
7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
7.5
7.5
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
4.6
4.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication is not offered
Providing backup medication is not offered

This clinic has 1 office

Lexington
170 N. Eagle Creek Dr
Lexington, KY 40509

5 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 25
3 IUI
Endometriosis
Tubal Blockage
European
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I did three IUI's [with Dr. George Veloudis], but that was before finding out I had Tubal disease. If I had known that beforehand, I wouldn't have done the IUI's...He always takes his time with answering any of my questions and is very kind. I also feel like he is respectful about the whole subject of infertility, knowing it is a hard thing to go through...I have been informed of my options and Dr. Veloudis has always supported whichever option my husband and I have chosen...
They [staff at Kentucky Obstetics & Gynecology] some times will place you with the PA, Amy, if he is busy that day or out of office. Amy is very good, but for infertility issues, she does not always have the answers like Dr. Veloudis has...They [nurses] are all really nice and very personable...The office staff is really bad about communicating, although the new ladies they have now seem to be doing a better job.
How was your experience with George Veloudis (OB/GYN) at The Lexington Fertility Center?
I was very hesitant on which doctor to see when I was first looking around for a fertility specialist. I am glad I ended up where I did. I feel like the staff are all rooting for me to have success. I have been informed of my options and Dr. Veloudis has always supported whichever option my husband and I have chosen. I am not finished with my treatment, but I feel confident he will help it all work out.
What's one piece of advice would you give a prospective patient of George Veloudis (OB/GYN) at The Lexington Fertility Center?
Always ask to see him for appointments if you are specifically wanting to see him. They some times will place you with the PA, Amy, if he is busy that day or out of office. Amy is very good, but for infertility issues, she does not always have the answers like Dr. Veloudis has. Go in there with low expectations on your results because I felt like nothing was wrong with me and ended up finding I had a lot going on and was shocked.
During treatment, were you treated like a number or a human with George Veloudis (OB/GYN) at The Lexington Fertility Center?
He always takes his time with answering any of my questions and is very kind. I also feel like he is respectful about the whole subject of infertility, knowing it is a hard thing to go through.
Describe the protocols George Veloudis (OB/GYN) used in your cycles at The Lexington Fertility Center and their degree of success.
I did three IUI's, but that was before finding out I had Tubal disease. If I had known that beforehand, I wouldn't have done the IUI's, but it's just something that no one knew until I had surgery. I was prescribed 50mg. Clomid for two iui cycles and 100mg. Clomid for one. I also used an Ovidrel trigger shot the night before for all three iui's. I had a vaginal ultrasound around CD10-12. I had an HSG test during the months I did IUI. I had a laparoscopy, hysteroscopy, and D&C , all preformed on the same day, as well as a dye test to check tubes.
Describe your experience with the nursing staff at The Lexington Fertility Center.
They are all really nice and very personable.
Describe your experience with The Lexington Fertility Center.
The office staff is terrible about getting back to you. If you ask them to call you back with an answer about something, most of the time that doesn't happen. I would be consistent with calling them back to get your answers.
Describe the costs associated with your care under George Veloudis (OB/GYN) at The Lexington Fertility Center.
It is expensive but I know all Infertility procedures are expensive if insurance doesn't cover anything, no matter the clinic.
Describe George Veloudis (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Lexington Fertility Center.
He likes to put two embryos in during the transfer. I have not done IVF with him yet though.
What specific things went wrong at The Lexington Fertility Center?
  • Failed to call with results
Describe the specific things that went wrong at The Lexington Fertility Center.
The office staff is really bad about communicating, although the new ladies they have now seem to be doing a better job.
10
Doctor
George Veloudis (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Lexington Fertility Center
Lexington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
NPS
9
NPS
9
Age 31
2 IUI
Unexplained
Income $100K - $199K
Teacher
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I had seen another doctor and was seeing [Dr. George Veloudis] for a second opinion and was very pleased with the amount of time and attention he set aside for me on my initial visit. He combed through my records and explained what he was seeing and provided us with a treatment plan. It was a great first experience. He did bloodwork before leaving that day and he called me the next day with results and told me what prescription he was sending in for me. I thought that was amazing that he took the time to call.
I’ve had an amazing experience with this clinic [Kentucky Obstetrics & Gynecology]. The kind, compassionate staff and doctors made it a less uncomfortable experience. The nursing staff and doctors were great to answer questions to seek someone to answer them...The over-the-phone services made me feel a bit more like a number but did not outweigh the kind, compassionate clinic experiences.
How was your experience with George Veloudis (OB/GYN) at The Lexington Fertility Center?
As a patient experiencing the unknown and longing for a child some people want to know everything and others want to know nothing about the treatment plan. I had seen another doctor and was seeing Dr. Veloudis for a second opinion and was very pleased with the amount of time and attention he set aside for me on my initial visit. He combed through my records and explained what he was seeing and provided us with a treatment plan. It was a great first experience. He did bloodwork before leaving that day and he called me the next day with results and told me what prescription he was sending in for me. I thought that was amazing that he took the time to call.
What's one piece of advice would you give a prospective patient of George Veloudis (OB/GYN) at The Lexington Fertility Center?
Go in with an open mind and have questions prepared to ask.
During treatment, were you treated like a number or a human with George Veloudis (OB/GYN) at The Lexington Fertility Center?
Dr. Veloudis and his staff were very compassionate and kind during my visits at the clinic. The over-the-phone services made me feel a bit more like a number but did not outweigh the kind, compassionate clinic experiences.
Describe your experience with the nursing staff at The Lexington Fertility Center.
The nursing staff was very knowledgeable, caring and compassionate. The only area that they could improve upon is the way they deliver the results of a negative blood test. I was told that I was “possibly pregnant” and needed to get another test done in two days. It then came back negative. I also had to call them at the end of the business day. Maybe a protocol for who calls upon receipt of the bloodwork or communicating when they set aside time for phone calls so patients aren’t curious and wondering all day.
Describe your experience with The Lexington Fertility Center.
As previously stated I’ve had an amazing experience with this clinic. The kind, compassionate staff and doctors made it a less uncomfortable experience. The nursing staff and doctors were great to answer questions to seek someone to answer them.
Describe the costs associated with your care under George Veloudis (OB/GYN) at The Lexington Fertility Center.
Consultation - $300 2 day IUI with meds and trigger shot - $1100 (2 rounds)
What specific things went wrong at The Lexington Fertility Center?
  • Failed to call with results
Describe the specific things that went wrong at The Lexington Fertility Center.
As stated before, I had to call to receive the results from my bloodwork after my IUI procedure. The lab where I got the blood drawn had the results faxed to them at 8am. I called at 4:30 to ask for my results.
9
Doctor
George Veloudis (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
The Lexington Fertility Center
Lexington
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018 - 2019, Unknown Success
NPS
6
NPS
8
Age 19 - 20
1 IUI
Male Factor
Unexplained
European
Income $50K - $99K
Sales Representative
1st of 2 Docs
4 Fertility Medications With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Not sure
he is very brief so you’re going to feel rushed [with Dr, Veloudis]. Don’t. Your time is just as important as anyone else’s, make him listen...was told to trigger and come back on two days back to back for iui’s. He broke the iui up into two days which I felt was more affective than a traditional iui...I feel like since I was younger in the ttc community he didn’t take me as seriously. I feel like he did everything right and the monitoring was correct but I just feel like maybe we weren’t given enough attention to make our cycles more successful.
The nursing staff [at Kentucky Obstetrics & Gynecology] was always amazing. They showed compassion and truly cared about you and your journey to conceive. I hear horror stories of women saying the nurses at their clinic were uncaring (like they are at my second clinic I visited) but they were truly amazing and I’m so thankful I got to meet the wonderful nursing staff...I did request the paperwork from my iui to be obtained and it took several months and then they lost it and had to print out another copy. This was really the only issue I had. I think it could’ve been just a miscommunication
How was your experience with George Veloudis (OB/GYN) at The Lexington Fertility Center?
Dr.veloudis is very knowledgeable, he will answer any questions you ask him. I was pretty clueless going into the world of infertility treatments so I wasn’t aware of the right questions to ask in order to get the best care with him. I feel like had I been more knowledgeable like I am know I would’ve had a better experience but I also feel as though I should’ve been explained the treatments and procedures I was going through to do maybe I wouldn’t have been so clueless? I also felt like he didn’t pay enough attention to us because we are young, maybe that was not the case but I felt as if ever appointment was brisk and we weren’t aggressive enough at the start. After our first iui I just needed to take a break to heal from everything I had been too and have made appointments back but I just fear not being taken seriously again and am unsure about returning
What's one piece of advice would you give a prospective patient of George Veloudis (OB/GYN) at The Lexington Fertility Center?
Be knowledgeable, do your research so you know what questions to ask, he is very brief so you’re going to feel rushed. Don’t. Your time is just as important as anyone else’s, make him listen.
During treatment, were you treated like a number or a human with George Veloudis (OB/GYN) at The Lexington Fertility Center?
I feel like since I was younger in the ttc community he didn’t take me as seriously. I feel like he did everything right and the monitoring was correct but I just feel like maybe we weren’t given enough attention to make our cycles more successful.
Describe the protocols George Veloudis (OB/GYN) used in your cycles at The Lexington Fertility Center and their degree of success.
The first three cycles I was on clomid 25mg, I would come in on cycle day 7 we would check the follicle progression, then he would tell us when to trigger and we would have timed intercourse at home. When we did our iui cycle I was taking clomid 25 mg cycle day 3-7 again. Come in on cycle day 7 for a follicle check, then was told to trigger and come back on two days back to back for iui’s. He broke the iui up into two days which I felt was more affective than a traditional iui
Describe your experience with the nursing staff at The Lexington Fertility Center.
The nursing staff was always amazing. They showed compassion and truly cared about you and your journey to conceive. I hear horror stories of women saying the nurses at their clinic were uncaring (like they are at my second clinic I visited) but they were truly amazing and I’m so thankful I got to meet the wonderful nursing staff at LEXINGTON FERTILITY CLINIC
Describe your experience with The Lexington Fertility Center.
Strength: 1.the amazing nursing staff, they were happy to answer any questions I had and always told me my bill before my next appointment and were so kind. Truly amazing 2. Dr. Veloudis is very knowledgeable 3. Clinic is open on Saturdays if needed 4. Kind receptionist Weaknesses 1.you feel very rushed during your appointments 2. If you are knew to the fertility world you definitely need to do your research or you will be confused like I was. Overall I really do recommend this clinic.
Describe the costs associated with your care under George Veloudis (OB/GYN) at The Lexington Fertility Center.
Each visit their was a $200 copay My iui was $800 My trigger shot was $114 My clomid was around $10 I was going to do an HSG but opted out it was priced at $1,000
What specific things went wrong at The Lexington Fertility Center?
  • Lost paperwork
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to convey critical information
Describe the specific things that went wrong at The Lexington Fertility Center.
I did request the paperwork from my iui to be obtained and it took several months and then they lost it and had to print out another copy. This was really the only issue I had. I think it could’ve been just a miscommunication
6
Doctor
George Veloudis (OB/GYN)
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
3 of 5
8
Clinic
The Lexington Fertility Center
Lexington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
3
NPS
3
Age 33 - 34
4 Fertility Medications
Male Factor
Tubal Blockage
Uterine Fibroids
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Veloudis] pushed IVF like it was the only way to get pregnant. My insurance paid for IUI but they said we should do IVF. I was told my tubes were both blocked and getting a second test was pointless bc it was 100% correct. I did an HSG with another Dr and BOTH tubes were completely open. Always get a second opinion. I felt the plan was IVF all along...My husband also should have been told to get another seen analyst since the first came back poorly. We got a second test with another Dr and again, his results were fine. Like my fallopian tubes at the second test.
They [Kentucky Obstetrics & Gynecology] are quick to want to do IVF without trying other methods. The PA is nice and Dr Veloudis obviously knows his stuff but wants to avoid second opinions for some reason. If I had listened to him we would have stopped trying to have a baby...Staff was mostly young and didn't seem to know much. Nursing staff was okay. The office staff (coordinators) seemed to push IVF the most.
How was your experience with George Veloudis (OB/GYN) at The Lexington Fertility Center?
My biggest issue was how much they pushed IVF. Also how they never wanted second testing. My husband also should have been told to get another seen analyst since the first came back poorly. We got a second test with another Dr and again, his results were fine. Like my fallopian tubes at the second test.
What's one piece of advice would you give a prospective patient of George Veloudis (OB/GYN) at The Lexington Fertility Center?
Get a second opinion if you do tests that come back in a way that would suggest you can't naturally have children. He is a great Dr other than that and the fact he goes straight to IVF as the answer.
During treatment, were you treated like a number or a human with George Veloudis (OB/GYN) at The Lexington Fertility Center?
They pushed IVF like it was the only way to get pregnant. My insurance paid for IUI but they said we should do IVF. I was told my tubes were both blocked and getting a second test was pointless bc it was 100% correct. I did an HSG with another Dr and BOTH tubes were completely open. Always get a second opinion. I felt the plan was IVF all along.
Describe the protocols George Veloudis (OB/GYN) used in your cycles at The Lexington Fertility Center and their degree of success.
Fertility drugs only then recommended IVF
Describe your experience with your nurse at The Lexington Fertility Center. (Assigned nurse: Marla)
Staff was mostly young and didn't seem to know much. Nursing staff was okay. The office staff (coordinators) seemed to push IVF the most.
Describe your experience with The Lexington Fertility Center.
They are quick to want to do IVF without trying other methods. The PA is nice and Dr Veloudis obviously knows his stuff but wants to avoid second opinions for some reason. If I had listened to him we would have stopped trying to have a baby.
Describe the costs associated with your care under George Veloudis (OB/GYN) at The Lexington Fertility Center.
Reasonable until they revommended IVF then said they wouldn't use insurance even if certain things would normally be covered. I thought that was odd and didn't seem legal.
What specific things went wrong at The Lexington Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Provided conflicting information
3
Doctor
George Veloudis (OB/GYN)
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
5 of 5
3
Clinic
The Lexington Fertility Center
Lexington
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2013 - 2015, Unknown Success
NPS
8
NPS
10
Age 34 - 36
4 Fertility Medications
Anovulation
Endometriosis
PCOS
Tubal Blockage
Uterine Fibroids
Income $50K - $99K
Operations
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Not sure
I feel like Dr. Veloudis felt like I should know more than what I did. He didn't explain in depth, and often assumed I knew test results that I hadn't been told.
[The nursing staff] was always kind and patient.I received conflicting information regarding my diagnosis
How was your experience with George Veloudis (OB/GYN) at The Lexington Fertility Center?
The PA is wonderful. Dr. Veloudis had a very brisk bedside manner and sometimes I felt a bit rushed and as if things were left unexplained. Dr. Veloudis is a great doctor though.
What's one piece of advice would you give a prospective patient of George Veloudis (OB/GYN) at The Lexington Fertility Center?
Do research to ask questions.
During treatment, were you treated like a number or a human with George Veloudis (OB/GYN) at The Lexington Fertility Center?
I feel like Dr. Veloudis felt like I should know more than what I did. He didn't explain in depth, and often assumed I knew test results that I hadn't been told.
Describe your experience with the nursing staff at The Lexington Fertility Center.
Always kind and patient.
What specific things went wrong at The Lexington Fertility Center?
  • Failed to call with results
Describe the specific things that went wrong at The Lexington Fertility Center.
I received conflicting information regarding my diagnosis
8
Doctor
George Veloudis (OB/GYN)
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
10
Clinic
The Lexington Fertility Center
Lexington
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
4 of 5

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