Kindbody - Detroit

3 doctors work here

Rated 9
Strongly recommend: 68%Neutral: 32%9
68% strongly recommend
4 reviews
Operations
8.7
8.7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
10
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
6.7
6.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.4
9.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.8
7.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots is not offered
Administration of shots is not offered
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication is not offered
Providing backup medication is not offered

This clinic has 1 office

Detroit
26400 W 12 Mile Rd
Southfield, MI 48034

4 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
9
NPS
8
Age 26
1 Fertility Medications
Anovulation
PCOS
Income $50K - $99K
2nd of 2 Docs
6 IUI With Other Docs
Donor Sperm
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Hakman was very thorough during our consult in her explanation about PCOS and the risks I may face during an IVF cycle. My meeting with her also provided a lot of realistic hope that I could have a positive outcome. I feel comfortable being in her care. It has been obvious in the times that I’ve met with her that she is passionate about what she does.
Vios Fertility Institute was an answer prayer to my husband and I...I have felt supported and cared for as a patient and as an individual. I feel confident that my first IVF cycle will be as successful as possible with their guidance and assistance...The nursing staff are well-educated, communicative, and prompt.
How was your experience with Sasha Hakman at Kindbody - Detroit?
Dr. Hakman was very thorough during our consult in her explanation about PCOS and the risks I may face during an IVF cycle. My meeting with her also provided a lot of realistic hope that I could have a positive outcome. I feel comfortable being in her care. It has been obvious in the times that I’ve met with her that she is passionate about what she does. I also feel like I can connect with her because she also has a PCOS diagnosis and has gone through fertility treatment personally.
What's one piece of advice would you give a prospective patient of Sasha Hakman at Kindbody - Detroit?
Trust her guidance, don’t be afraid to ask questions, she is happy to help!
During treatment, were you treated like a number or a human with Sasha Hakman at Kindbody - Detroit?
I felt treated like a human based on the kindness and compassion shown by the clinical staff at Vios. They take the time to call me with instructions and updates and give me the space to ask any questions I may have.
Describe the protocols Sasha Hakman used in your cycles at Kindbody - Detroit and their degree of success.
I am currently in the middle of an IVF cycle. So far I am on 325 units of Follistim and 75 units of Menopur to develop the ideal number and sizes of follicles for my egg retrieval. I took birth control for about a month before starting stims.
Describe your experience with the nursing staff at Kindbody - Detroit.
The nursing staff are well-educated, communicative, and prompt.
Describe your experience with Kindbody - Detroit.
Vios Fertility Institute was an answer prayer to my husband and I. We were diagnosed with non-obstructive azoospermia and PCOS in 2019 and we had tried 6 IUI cycles with donor sperm before really hitting a low point emotionally at the start of 2022. I felt like I could not even begin to think about being able to afford IVF and had hit a dead end in my treatment. Then, in one of my local IUI/IVF support groups, this new clinic was shared and it truly felt like a miracle. This clinic was running a special at the time for IVF at a discounted price for new patients since the clinic had recently opened. This clinic was only 2 hours from my home and I thought it was too good to be true at first. Since reaching out to Vios to fill out my initial intake paperwork, I have felt supported and cared for as a patient and as an individual. I feel confident that my first IVF cycle will be as successful as possible with their guidance and assistance. They have been flexible in allowing me to do outside monitoring at a clinic closer to my home and the best part is that they were affordable for my husband and I when we had already spent so much on our failed IUIs. I’m so thankful for this clinic.
Describe the costs associated with your care under Sasha Hakman at Kindbody - Detroit.
I signed up for care at this clinic when they were running a special for IVF. I paid $3,500 which includes egg retrieval, ICSI, and embryo transfer. Basically, everything I needed aside from the medications and the costs associated with donor sperm!
Describe Sasha Hakman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Detroit.
I completely agree with my doctor and with our plan to do a single embryo transfer. Especially because it would be my first pregnancy, I would not want to risk having multiples at my age and with my diagnosis.
9
Doctor
Sasha Hakman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Kindbody - Detroit
Detroit
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
10
NPS
10
Age 27
Male Factor
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I knew Dr Hakman was the right choice because she cared enough to take enough time to teach me and help me understand how IVF works. I wasn’t just another consult to her...We spent a majority of the appointment going over the basics of Infertility...Not only is she an infertility specialist, but she cares about everyone’s overall health...
When I scheduled my consult with VIOS, they were able to get me in the very next week- huge win in my book! I didn’t want to wait around to get things started. Dr Hakman was very easy to talk to and took time to answer my questions during my consult. It was nice that I didn’t have to drive 1.5 hours to meet her in person- after my consult, the nurses contacted me next day to get my appointments scheduled!
How was your experience with Sasha Hakman at Kindbody - Detroit?
I have really only had my consult with Dr Hakman so far, but she is really easy to relate to. I felt at ease as soon as we started talking that she was confident in being able to get us pregnant! Not only is she an infertility specialist, but she cares about everyone’s overall health- this is a great asset to have in a doctor.
What's one piece of advice would you give a prospective patient of Sasha Hakman at Kindbody - Detroit?
VIOS Infertility Clinic has been so easy to communicate with so far- I’ve enjoyed all of the nurses I’ve been able to talk with along the way. Dr Hakman seems very knowledgeable!
During treatment, were you treated like a number or a human with Sasha Hakman at Kindbody - Detroit?
My virtual consult with Dr Hakman was super personable, she was so easy to talk to! We spent a majority of the appointment going over the basics of Infertility- something my previous consult with another doctor didn’t do. I had spent 2 years trying to figure out how IVF even works! I knew Dr Hakman was the right choice because she cared enough to take enough time to teach me and help me understand how IVF works. I wasn’t just another consult to her. I can’t wait to start our IVF treatment with Dr Hakman at VIOS Infertility!
Describe your experience with Kindbody - Detroit.
When I scheduled my consult with VIOS, they were able to get me in the very next week- huge win in my book! I didn’t want to wait around to get things started. Dr Hakman was very easy to talk to and took time to answer my questions during my consult. It was nice that I didn’t have to drive 1.5 hours to meet her in person- after my consult, the nurses contacted me next day to get my appointments scheduled!
Describe the costs associated with your care under Sasha Hakman at Kindbody - Detroit.
Our IVF cycle was one whole cost. Then we paid a separate discounted fee for the baseline testing. The other thing that will be paid out of pocket is our IVF medications that we know of for sure.
10
Doctor
Sasha Hakman
NPS
Humanity
5 of 5
Communication
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Kindbody - Detroit
Detroit
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Consult
NPS
10
NPS
10
Age 40
Black or African-American
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Hakman is a great doctor. Personable, professional, compassionate and knowledgeable...I did the consultation via zoom which was very convenient and during that call she scheduled me and my partners work ups for the very same week...You can sense that she takes great pride in her work and I believe that she will do her best to give me a positive outcome of conceiving and carrying a child during this journey.
The [Vios] clinic is very clean and calm. All of the staff including the doctor are very professional, kind, knowledgeable, and compassionate. There were no surprises and I was treated with complete respect...Everyone I encountered was very friendly, professional, and compassionate...Dr Hakman is very personable while remaining professional and very compassionate to me and my partners needs.
How was your experience with Sasha Hakman at Kindbody - Detroit?
Dr. Hakman is a great doctor. Personable, professional, compassionate and knowledgeable. I look forward to being under her care during this process. You can sense that she takes great pride in her work and I believe that she will do her best to give me a positive outcome of conceiving and carrying a child during this journey.
What's one piece of advice would you give a prospective patient of Sasha Hakman at Kindbody - Detroit?
Have a open mind and relax.
During treatment, were you treated like a number or a human with Sasha Hakman at Kindbody - Detroit?
Dr Hakman is very personable while remaining professional and very compassionate to me and my partners needs.
Describe the protocols Sasha Hakman used in your cycles at Kindbody - Detroit and their degree of success.
I have only had my consultation and a work up. I did the consultation via zoom which was very convenient and during that call she scheduled me and my partners work ups for the very same week. When I went in the office and had an SIS and blood work done.
Describe your experience with your nurse at Kindbody - Detroit.
Everyone I encountered was very friendly, professional, and compassionate.
Describe your experience with Kindbody - Detroit.
The clinic is very clean and calm. All of the staff including the doctor are very professional, kind, knowledgeable, and compassionate. There were no surprises and I was treated with complete respect
10
Doctor
Sasha Hakman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Detroit
Detroit
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
9
Age 41
Recurrent Pregnancy Loss
European
Income $100K - $199K
Consultant
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Hakman] took time to explain all of my options and give me full informed consent for what treatment would be best. She was supportive of my desire to keep things as natural and "low key" as possible. Never did I feel pressure to take a course of treatment I wasn't comfortable with, but always knew my options...She was always available when I had questions. She showed compassion in the moments when I was overwhelmed or emotional...
I initially had some issues with the nursing staff [at Kindbody] and them seeming unorganized. I expressed my concerns to Dr. Hakman and things improved from that point on. The care coordinator and all the nurses/medical staff were incredibly positive, encouraging, helpful and compassionate...Any time I had questions or concerns they were responsive though...always greeted me with a smile, knew me by name, helpful and hands-on...
How was your experience with Sasha Hakman at Kindbody - Detroit?
Dr. Hakman was incredibly warm and knowledgeable from the very first visit. She took time to explain all of my options and give me full informed consent for what treatment would be best. She was supportive of my desire to keep things as natural and "low key" as possible. Never did I feel pressure to take a course of treatment I wasn't comfortable with, but always knew my options. After my initial bloodwork, Dr. Hakman was able to pinpoint the reason for my recurring miscarriages - something my previous doctor missed. She was very confident that with the proper approach to treatment that we would get pregnant. We did 2 ovulation induction cycles before moving on to an IUI and that was what helped us get pregnant. Dr. Hakman was do encouraging and helpful along the way and always there for me to vent, cry, question and consider. I'm really so grateful for her expertise and support.
What's one piece of advice would you give a prospective patient of Sasha Hakman at Kindbody - Detroit?
Don't be afraid to ask questions - even if it's something small - it's always best to know the information so you can make an informed and confident choice.
During treatment, were you treated like a number or a human with Sasha Hakman at Kindbody - Detroit?
She was always available when I had questions. She showed compassion in the moments when I was overwhelmed or emotional. She offered extra ultrasounds after I got pregnant to provide reassurance that baby was doing well and growing.
Describe the protocols Sasha Hakman used in your cycles at Kindbody - Detroit and their degree of success.
We did 2 (or 3, can't remember!) ovulation induction cycles with clomid and letrozole and ovidrel before moving on to an IUI with menopure and ovidrel. Post-ovulation I was on progesterone and lovenox for antiphospholipid syndrome.
Describe your experience with your nurse at Kindbody - Detroit. (Assigned nurse: Jess)
I initially had some issues with the nursing staff and them seeming unorganized. I expressed my concerns to Dr. Hakman and things improved from that point on. The care coordinator and all the nurses/medical staff were incredibly positive, encouraging, helpful and compassionate.
Describe your experience with Kindbody - Detroit.
Strengths: encouraging, always greeted me with a smile, knew me by name, helpful and hands-on and were so excited for me when I got pregnant. Weaknesses: the clinic is a part of a larger conglomerate and there were a few times that things go lt lost in translation. Any time I had questions or concerns they were responsive though.
What specific things went wrong at Kindbody - Detroit?
  • Lost paperwork
  • Provided conflicting information
  • Lost or damaged samples
Describe the specific things that went wrong at Kindbody - Detroit.
Prior to me bringing my concerns to Dr. Hakman there were a few issues. We had genetic testing done and they submitted the sample for the wrong test so it had to be redone. Additionally, a nurse (who I believe no longer works there) was slightly rude when I asked for clarification on getting my old records transferred- she basically told me she didn't have time for me which was incredibly unprofessional. Things changed drastically after I voiced my concerns and things went really smoothly from there. I did have a few issues with the verification of benefits team and got conflicting information but the clinic offered to cover the cost of a cycle to compensate for the confusion/stress which was very generous.
10
Doctor
Sasha Hakman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Kindbody - Detroit
Detroit
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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