This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.
For more information please see our FAQs.
Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.
Doctor Lynn gave me her estimation of the number of eggs that could be retrieved and frozen based on my diagnostic data...understood there would be a difference between the estimation and the end result, but the 75% target missing just indicated unprofessional...could only talk to the doctor once during the first consultation for 30 minutes
Strengths [of Kindbody - Silicon Valley]: Fancy website and clean environment...Weakness...communication was chaos. I was drained emotionally and suffered from OHSS in the end...nurse-to-patient ratio was so high that I felt the nursing team was overwhelmed. I could not get the answer on time (always waiting for the call center line)
How was your experience with Lynn Westphal at Kindbody - Silicon Valley?
In the first consultation, Doctor Lynn gave me her estimation of the number of eggs that could be retrieved and frozen based on my diagnostic data. However, the outcome was only 25% of the original estimated number. I understood there would be a difference between the estimation and the end result, but the 75% target missing just indicated unprofessional.
What's one piece of advice would you give a prospective patient of Lynn Westphal at Kindbody - Silicon Valley?
Please note that Kindbody uses a batch process, meaning all patients would take the medication on the same date instead of a customized procedure like most clinics do.
During treatment, were you treated like a number or a human with Lynn Westphal at Kindbody - Silicon Valley?
I could only talk to the doctor once during the first consultation for 30 minutes. After that, the nurse was the only person I could ask questions. And it was even difficult to talk to the nurse because the customer service line was always occupied. And the message response was conflicting. One nurse told me one thing and the other nurse told me the other. The whole communication was chaos.
Describe the protocols Lynn Westphal used in your cycles at Kindbody - Silicon Valley and their degree of success.
I was not able to talk to the doctor during the whole treatment and was not able to discuss any strategy with the doctor.
Describe your experience with the nursing staff at Kindbody - Silicon Valley.
The nurse-to-patient ratio was so high that I felt the nursing team was overwhelmed. I could not get the answer on time (always waiting for the call center line), which added to stress and wasted time. They may try to do their best, but the way the business runs, they cannot do more and thus provide conflicting information given so many patients to care for. For example, I was informed to go to the pharmacy on Saturday late afternoon, but I could not get the medicine because the insurance company was closed on the weekend. Eventually, I paid out of pocket and rushed to the pharmacy just before they closed to get the pill. That is just one case of many.
Describe your experience with Kindbody - Silicon Valley.
Strengths: Fancy website and clean environment.
Weakness: I would not work with this clinic even if they paid me. The result was awful compared to my previous experience. The communication was chaos. I was drained emotionally and suffered from OHSS in the end.
What specific things went wrong at Kindbody - Silicon Valley?
Failed to call in prescriptions to pharmacy
Failed to order appropriate test
Provided conflicting information
Failed to convey critical information
Describe the specific things that went wrong at Kindbody - Silicon Valley.
I was told to stop the birth control pill on Tuesday. Then, when I did another confirmation, I was informed the birth control pill should stop on Sunday. I was glad I did the confirmation before taking the action.
Dr. Westphal has a wonderful bedside manner. She was warm and welcoming, and had already reviewed our case history therefore we didn't need to repeat ourselves over and over again. One of the major weaknesses was although she was our doctor, we only met her once at the first appointment. The rest of the meetings were with doctors on site and the nursing team....we just did a transfer with Dr. Westphal.
The clinic [Kindbody - Silicon Valley] is very chic, warm and welcoming. The rooms are very pretty and equipment is brand new. The only weakness is that there are not many Kindbody locations therefore it was almost an hour to drive to the clinic...The nursing staff in charge of blood collection was amazing. They had music playing in the room, and they were extremely kind and compassionate. The receptionist was always warm and welcoming. The nurse who would see me after my appointment was a bit cold and lacked compassion; she was very matter-of-fact in her approach.
How was your experience with Lynn Westphal at Kindbody - Silicon Valley?
Dr. Westphal has a wonderful bedside manner. She was warm and welcoming, and had already reviewed our case history therefore we didn't need to repeat ourselves over and over again. One of the major weaknesses was although she was our doctor, we only met her once at the first appointment. The rest of the meetings were with doctors on site and the nursing team.
What's one piece of advice would you give a prospective patient of Lynn Westphal at Kindbody - Silicon Valley?
You may not get to see Dr. Westphal that often
During treatment, were you treated like a number or a human with Lynn Westphal at Kindbody - Silicon Valley?
Dr. Westphal was well versed with our case history and file. We had started our fertility treatments in Toronto, they had sent over the file to Kindbody and she had reviewed it before we met her which is great.
Describe the protocols Lynn Westphal used in your cycles at Kindbody - Silicon Valley and their degree of success.
We had transferred over our eggs from Toronto to Kindbody, therefore we just did a transfer with Dr. Westphal.
Describe your experience with the nursing staff at Kindbody - Silicon Valley.
The nursing staff in charge of blood collection was amazing. They had music playing in the room, and they were extremely kind and compassionate. The receptionist was always warm and welcoming. The nurse who would see me after my appointment was a bit cold and lacked compassion; she was very matter-of-fact in her approach.
Describe your experience with Kindbody - Silicon Valley.
The clinic is very chic, warm and welcoming. The rooms are very pretty and equipment is brand new. The only weakness is that there are not many Kindbody locations therefore it was almost an hour to drive to the clinic.
Describe the costs associated with your care under Lynn Westphal at Kindbody - Silicon Valley.
Sorry I do not recall as I was covered under fertility benefits
Describe Lynn Westphal's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Silicon Valley.
N/a
What specific things went wrong at Kindbody - Silicon Valley?
Failed to convey critical information
Describe the specific things that went wrong at Kindbody - Silicon Valley.
My clinic promised that the cost of moving my embryos from Toronto to San Francisco would be covered by my fertility benefits. Later on, once the embryos arrived at the clinic, they delayed my reimbursement for months without any clear communication. Finally, after 8 months I received my reimbursement.
Doctor Sethuram is a fantastic doctor...honest and candid feedback...feedback was always presented in a calm manner with a human touch...was extremely thorough on explaining next steps and what would be happening next. Our expectations were always realistic and never mislead...love the doctor's bed side manners...extremely informative and explained to us what our test results meant as well as what were next steps
[Kindbody - Silicon Valley] was fantastic with guidance and providing insights like how my wife is supposed to be feeling. The only weakness would be wishing for a direct number to reach this clinic vs. reaching out via the portal...Nursing staff was extremely sweet and helped us out during the transition back to the office. They were kind and provided us options to best fit our schedule
How was your experience with Ramya Sethuram at Kindbody - Silicon Valley?
Doctor Sethuram is a fantastic doctor. We loved the honest and candid feedback. Her feedback was always presented in a calm manner with a human touch. She was extremely thorough on explaining next steps and what would be happening next. Our expectations were always realistic and never mislead. We could not ask for anyone better.
What's one piece of advice would you give a prospective patient of Ramya Sethuram at Kindbody - Silicon Valley?
Choosing Dr. Sethuram would be a choice that you will never regret.
During treatment, were you treated like a number or a human with Ramya Sethuram at Kindbody - Silicon Valley?
I love the doctor's bed side manners. She was extremely informative and explained to us what our test results meant as well as what were next steps. I felt our treatment plan was personalized with a human touch.
Describe your experience with the nursing staff at Kindbody - Silicon Valley.
Nursing staff was extremely sweet and helped us out during the transition back to the office. They were kind and provided us options to best fit our schedule.
Describe your experience with Kindbody - Silicon Valley.
Clinic was fantastic with guidance and providing insights like how my wife is supposed to be feeling. The only weakness would be wishing for a direct number to reach this clinic vs. reaching out via the portal.
Dr. Sethuram had one consultation video call with me prior to seeing me in person for the actual egg retrieval procedure, then a few phone calls therafter regarding the results prior to embryo freezing...first inpressions were that she is very busy and rushed...started late and ended up less than the 30minutes slotted
[Kindbody - Silicon Valley was] Very nice and clean facility. They are very accomodating to the working scheduled and allowed me to be the first through the door on all my visits...Medications $7,200. Procedure $12k...nursing staff is wonderful to communicate with. I mostly used the online portal and after hours texting
How was your experience with Ramya Sethuram at Kindbody - Silicon Valley?
Dr. Sethuram had one consultation video call with me prior to seeing me in person for the actual egg retrieval procedure, then a few phone calls therafter regarding the results prior to embryo freezing. The first inpressions were that she is very busy and rushed since the call started late and ended up less than the 30minutes slotted. The in person patient procedure was very good. She talked through all actions and gave guidance when awake. My experience in recovery was very good after operation and her check ups felt very caring.
What's one piece of advice would you give a prospective patient of Ramya Sethuram at Kindbody - Silicon Valley?
For new patients, it is most beneficial if you do jot go into the first exploratory consultation without reading all free materials Kind body has to offer. Dr. Sethuram is very knowledgable and can quickly share statistics to help guide decisions for important questions. It would be a waste of the consultation time to ask a question that a FAQ article or any of the nurses can help answer.
During treatment, were you treated like a number or a human with Ramya Sethuram at Kindbody - Silicon Valley?
The interactions with the doctor were very brief. It was all very short phone calls prior to actual egg retrieval procedure. She was very kind when speaking with, but there was also a rushed feeling to get through things expediently. If a lot of prior reading and messaging with nurses were not done, it didn't seem like she would have enough time to elaborate on a lot of non critical questions. However, in person during the procedure I felt very safe and reassured of her talents and knowledge.
Describe the protocols Ramya Sethuram used in your cycles at Kindbody - Silicon Valley and their degree of success.
My protocol for hormone injections consisted of starting right when my period began. I took Menopur 225iu, Follistim 300 iu, and Letrozole 5mg every evening the first week. In the second week Ganirelix 250mcg was added. When I could not get refills in time closer to the trigger shot, Dr. Sethuram adjusted accordingly with what I had available that did not seem to hinder the process.
Describe your experience with your nurse at Kindbody - Silicon Valley. (Assigned nurse: Brianna)
The Kind Body nursing staff is wonderful to communicate with. I mostly used the online portal and after hours texting. These methods seemed more efficient to getting responses than trying call during my busy work days. The most interaction I had among the staff members was while getting my ultrasound. However, there was one nurse that was not good at all compared to the others when drawing blood and I had wished I was able to more consistently get the better skilled one. The nurses seem to rotate frequently.
Describe your experience with Kindbody - Silicon Valley.
Very nice and clean facility. They are very accomodating to the working scheduled and allowed me to be the first through the door on all my visits. There is free wifi and comfortable seating as well if you have to work while waiting. When having the actual procedure in the back area, it opens to more private waiting rooms with a recliner that is very comfortable to recover from anesthesia on.
Describe the costs associated with your care under Ramya Sethuram at Kindbody - Silicon Valley.
Medications $7,200. Procedure $12k
Describe Ramya Sethuram's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Silicon Valley.
I did not have a transfer but in my consultations she has expressed transfer would be done with 1 embryo at a time. The 3 most viable embryos were scored well and it would just be a matter of the preference to gender.
What specific things went wrong at Kindbody - Silicon Valley?
Provided conflicting information
Describe the specific things that went wrong at Kindbody - Silicon Valley.
The first prescription of medication had oje of the drugs with an incorrect dosage amount. It looked like a suspiciously high number of pills compared to what the pharmacy shipped intending to last the first half of treatment cycle. It was good that I questioned it prior to starting the medication and got clarification to the dosage and quantity.
[Dr. Ramya Sethuram] was helpful and friendly...she worked to accommodate my needs as much as possible. Her calls were friendly and useful. I did not have too much face time with her and mostly communicated via the ultrasound tech & portal...Welcoming, friendly, treated us like any other couple...First cycle was luteal start & resulted in 17 eggs> 4 euploid embryos...Second cycle...resulted in 10 eggs> 5 euploid embryo
[Kindbody - Silicon Valley has a] Beautiful space, really nice rooms and friendly staff. Sometimes staff are not completely happy (i.e. we overheard staff unhappy with weekend schedule) but were always always helpful and empathetic to us...surprised when my doctor thought I dropped the ball because I had been calling nearly every day to ask for updates...
How was your experience with Ramya Sethuram at Kindbody - Silicon Valley?
She was helpful and friendly. I had a tough schedule around the time of my second cycle and she worked to accommodate my needs as much as possible. Her calls were friendly and useful. I did not have too much face time with her and mostly communicated via the ultrasound tech & portal
What's one piece of advice would you give a prospective patient of Ramya Sethuram at Kindbody - Silicon Valley?
Ask all the questions you have. Seriously!
During treatment, were you treated like a number or a human with Ramya Sethuram at Kindbody - Silicon Valley?
This doctor takes the time to listen to your questions and concerns and explains thoroughly the process and what to expect.
Describe the protocols Ramya Sethuram used in your cycles at Kindbody - Silicon Valley and their degree of success.
First cycle was luteal start & resulted in 17 eggs> 4 euploid embryos
Second cycle started the week after my period (mid cycle start) and resulted in 10 eggs> 5 euploid embryos.
I am thrilled with our results!
How competent was Ramya Sethuram at LGBTQ+ care?
Welcoming, friendly, treated us like any other couple
Describe your experience with your nurse at Kindbody - Silicon Valley.
Was helpful and frequently communicated with us in the portal
Describe your experience with Kindbody - Silicon Valley.
Beautiful space, really nice rooms and friendly staff. Sometimes staff are not completely happy (i.e. we overheard staff unhappy with weekend schedule) but were always always helpful and empathetic to us
Describe the costs associated with your care under Ramya Sethuram at Kindbody - Silicon Valley.
I am so lucky and am covered by my employer up to 40k expenses. We paid around $3k out of pocket for 3 egg retrieval and embryo transfers to meet our insurance deductible & out of pocket limit before the free care started.
Describe Ramya Sethuram's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Silicon Valley.
NA
What specific things went wrong at Kindbody - Silicon Valley?
Failed to inform you of changes in protocol
Provided conflicting information
Describe the specific things that went wrong at Kindbody - Silicon Valley.
I had contacted the clinic after Cycle 1 asking to start another cycle ASAP. It wasn't until my visit with the doctor a week into my cycle that I was told I was supposed to start at a different date. I was surprised when my doctor thought I dropped the ball because I had been calling nearly every day to ask for updates. I am not sure what happened here, maybe it was my nurses day off and they did not communicate my period start to my physician. Really helpful with this clinic to put EVERYTHING into the portal so it can be referenced.
My experience with Dr. Ramya Sethuram was the best...made me feel so comfortable...could see that she cared about her patients...explained every detail with me...treated me like a human being and not like a number...After two months on Lupron, I started my meds to do another FET one embryo
[Kindbody - Silicon Valley] strengths are to get things done and to do it right and caring to do it right...They were all great at what they are doing and very friendly as well as caring for the patients. They always welcomed me every time I saw them and always asked if I needed anything and if I was ok
How was your experience with Ramya Sethuram at Kindbody - Silicon Valley?
During my IVF journey which this was my third time around but once with Kindbody doing IVF. My experience was beyond different compared to Kaiser Permanente. My experience with Dr. Ramya Sethuram was the best. She made me feel so comfortable and I could see that she cared about her patients. She made sure that I was feeling ok, and she explained every detail with me. Dr. Ramya Sethuram does above and beyond for her patients. I am truly grateful for her.
What's one piece of advice would you give a prospective patient of Ramya Sethuram at Kindbody - Silicon Valley?
That she will do everything that she can to make sure that the process is successful.
During treatment, were you treated like a number or a human with Ramya Sethuram at Kindbody - Silicon Valley?
Dr. Ramya Sethuram treated me like a human being and not like a number as to another facility I was previously at when I was doing IVF. At Kindbody, they all made me feel so comfortable and not like a number where they are just rushing through the process and trying to get you out of the office. I am really pleased at how professional and caring they all are.
Describe the protocols Ramya Sethuram used in your cycles at Kindbody - Silicon Valley and their degree of success.
During my first around with Dr. Ramya Sethuram, I had egg retrieval and took all the necessary medications which that went well. Then, I did my first FET. Transferred one embryo which that did not stick and got a negative pregnancy test. Dr. Ramya Sethuram recommended that I get on Lupron for two months which that made me go into pre menopause. I was getting the night sweats and hot flashes like crazy. After two months on Lupron, I started my meds to do another FET one embryo. I continued all medications that's needed, and we transferred my frozen embryo and waited the two weeks to see if it was a success. I took my blood test to see if I was pregnant and come to find out it was successful. We are finally pregnant and beyond excited for this journey in our lives. We are beyond blessed! Dr. Ramya Sethuram does her best at what she does, and you can see the compassion she has for what she does and a compassion for people.
Describe your experience with the nursing staff at Kindbody - Silicon Valley.
I have nothing bad to say about the nursing staff. They were all great at what they are doing and very friendly as well as caring for the patients. They always welcomed me every time I saw them and always asked if I needed anything and if I was ok. They were all very professional and very kind. I am so glad that I went from Kaiser to Kindbody because I felt so welcomed there.
Describe your experience with Kindbody - Silicon Valley.
I do see that their strengths are to get things done and to do it right and caring to do it right. I don't see any weaknesses about them. All I would tell a new patient is that to trust them and to always pay attention to every detail they tell you and to trust the process. Follow everything they tell you and ask questions and they will have an answer for you.
Describe the costs associated with your care under Ramya Sethuram at Kindbody - Silicon Valley.
My cost with Doctor Ramya Sethuram was out of pocket I would say maybe over $1000 dollars. My company that I work for paid for my one lifetime cycle for IVF through insurance.
[Dr. Ramya Sethuram] made us feel comfortable...very professional and geniuine. She made sure we had all the information we needed...She often called to check on us throughout the cycle which we appreciated...spoke genuinely...
[Kindbody - Silicon Valley was] Very knowledgable and respectful of both me & my partner being LGBTQ+. Welcomed us with open arms...There was 1 issue with a prescription being called in late. But i still received the meds in time for my cycle...app is helpful to schedule appointments and message back and forth
How was your experience with Ramya Sethuram at Kindbody - Silicon Valley?
My partner and I really enjoyed having Dr. Sethuram as our doctor. We always felt welcomed. She made us feel comfortable, which was important because of some of the questions we needed to ask were personal. Dr. Sethuram was very professional and geniuine. She made sure we had all the information we needed. She often called to check on us throughout the cycle which we appreciated.
What's one piece of advice would you give a prospective patient of Ramya Sethuram at Kindbody - Silicon Valley?
Be open. No question is a bad question. Enjoy your time with her as your doctor. She is very sweet.
During treatment, were you treated like a number or a human with Ramya Sethuram at Kindbody - Silicon Valley?
Dr. Sethuram spoke genuinely. She made sure all of our questions were answered and always asked how both my partner and I were doing throughout the process.
Describe your experience with your nurse at Kindbody - Silicon Valley. (Assigned nurse: Cassie)
The nursing staff were all very welcoming. They addressed us by name when we would walk in. All were friendly and caring. We became very comefortable with them. We eventually graduated from this clinic and we were fighting back tears at our last appointment because we didnt want to leave!
Describe your experience with Kindbody - Silicon Valley.
I loved how helpful and informative they were. I had access to help 24/7. Their app is helpful to schedule appointments and message back and forth. There were times when staff went out on vacations and it would take longer to get a response but mostly they were on top of it.
Describe the costs associated with your care under Ramya Sethuram at Kindbody - Silicon Valley.
My second IVF cycle I paid $1100 for a growth hormone, it was an optional medication.
Describe Ramya Sethuram's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Silicon Valley.
For my first egg retrieval we only got 1 embryo. Dr. Sethuram and I were hoping for more. We implanted the 1 embryo and were pregnant.
How competent was Kindbody - Silicon Valley at LGBTQ+ care?
Very knowledgable and respectful of both me & my partner being LGBTQ+. Welcomed us with open arms.
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at Kindbody - Silicon Valley.
Used an out of state donor. Which we shipped. Clinic was helpful in accomplishing this. Messages were sent once the lab received our samples.
What specific things went wrong at Kindbody - Silicon Valley?
Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Kindbody - Silicon Valley.
There was 1 issue with a prescription being called in late. But i still received the meds in time for my cycle.
Dr. Ramya Sethuram provided exceptional care throughout my IVF treatment...I felt like a priority, not just another patient....took the time to explain everything in detail, making sure I understood each step. Her expertise and kind approach helped me feel confident and supported
[Kindbody - Silicon Valley] were approachable, empathetic, and took the time to explain everything in detail, making sure I understood each step...offers excellent personalized care, with a strong focus on patient comfort and clear communication...staff is knowledgeable and professional, and the clinic is well-equipped with the latest technology
How was your experience with Ramya Sethuram at Kindbody - Silicon Valley?
Dr. Ramya Sethuram provided exceptional care throughout my IVF treatment. From the very beginning, I felt like a priority, not just another patient. They were approachable, empathetic, and took the time to explain everything in detail, making sure I understood each step. Her expertise and kind approach helped me feel confident and supported, turning what could have been a stressful experience into a manageable one.
What's one piece of advice would you give a prospective patient of Ramya Sethuram at Kindbody - Silicon Valley?
That she will do everything that she can to make sure that the process is successful.
During treatment, were you treated like a number or a human with Ramya Sethuram at Kindbody - Silicon Valley?
I always felt like a person, not just a number, during my IVF treatment. Dr. Ramya Sethuram always took the time to listen, answer all my questions and provide clear, personalized care. I never felt rushed or overlooked, and I truly appreciate how they made me feel supported both physically and emotionally throughout the process.
Describe your experience with Kindbody - Silicon Valley.
The clinic offers excellent personalized care, with a strong focus on patient comfort and clear communication. The staff is knowledgeable and professional, and the clinic is well-equipped with the latest technology. I felt well-supported throughout my IVF journey, with every step thoroughly explained. Dr. Ramya Sethuram and the team always took the time to address my concerns, making the process much less overwhelming.
Dr.Sethuram was phenomenal with respect to providing exceptional care, advice, answering questions, following up through out the treatment...always greets us with a smile...also kind enough to call and congratulate us after the treatment even though she was not feeling well
[Kindbody - Silicon Valley is] Punctual, Flexibile, Easy scheduling, Swift Communication, Kind staff, Clear pricing, small space, limited parking. Initially there was some miscommunication with the treatment plan between doctor & nurse which was fixed right away.
How was your experience with Ramya Sethuram at Kindbody - Silicon Valley?
Dr.Sethuram was phenomenal with respect to providing exceptional care, advice, answering questions, following up through out the treatment as timing is most critical here. She always greets us with a smile. She was also kind enough to call and congratulate us after the treatment even though she was not feeling well. Thats was very sweet of her.
During treatment, were you treated like a number or a human with Ramya Sethuram at Kindbody - Silicon Valley?
My interaction with Dr.Sethuram was always very pleasant. She was very patient with our questions, explaining the treatment in detail so that we understand. She always put forward the facts making us help take a decision and manage our expectations which is needed in this care. She has a lot of empathy which made me very comfortable to talk to her.
Describe your experience with the nursing staff at Kindbody - Silicon Valley.
No Complaints. Overall absolutely fantastic experience. They were friendly, kind to us
Describe your experience with Kindbody - Silicon Valley.
Punctual, Flexibile, Easy scheduling, Swift Communication, Kind staff, Clear pricing, small space, limited parking. Initially there was some miscommunication with the treatment plan between doctor & nurse which was fixed right away. Thereafter there was no trouble.