Kofinas Fertility Group

6 doctors work here

Rated 9.4
Strongly recommend: 90%Neutral: 5%Don't recommend: 5%9.4
90% strongly recommend
138 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
9.4
9.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.5
9.5
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8
8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.4
9.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
9.1
9.1
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
928
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 5 offices

Brooklyn Center
118 3rd Ave
Brooklyn, NY 11217
Lower Manhattan
65 Broadway, 14th Floor
New York, NY 10006
Roslyn Heights
66 Powerhouse Rd.
Roslyn Heights, NY 11577
Staten Island
4855 Hyland Blvd550 Richmond Ave
Staten Island, NY 10312
Upper West Side
55 Central Park West
New York, NY 10023
Show 3 more

138 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 33 - 34
2 IUI
1 IVF
Unexplained
European
Income $500K+
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Chatzicharalampous] was very detailed when explaining each step of the process, what our different options were and his recommendations to achieve our preferred outcome - which was to get pregnant as soon as possible. He was very easy to connect with, made me laugh, and kept me optimistic throughout the process...recommended a single embryo transfer...I always felt taken care of and comfortable...
The staff at Kofinas is second to none! They are kind, compassionate and wonderful to work with...Every nurse or doctor I worked with was incredibly kind, knowledgeable and made me feel safe / comfortable. I never questioned any guidance I received because I trusted the judgement and the experience 100%...I always felt like a person rather than a number on a list when I went into the Kofinas office...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Working with Dr. Harry was a dream! He was very detailed when explaining each step of the process, what our different options were and his recommendations to achieve our preferred outcome - which was to get pregnant as soon as possible. He was very easy to connect with, made me laugh, and kept me optimistic throughout the process.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Trust him. He knows what he is doing!
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I always felt like a person rather than a number on a list when I went into the Kofinas office. Seeing Dr. Harry and his amazing team multiple times a week meant that we had time to connect personally and discuss our children, how I was feeling about the process, etc. I always felt taken care of and comfortable.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
With my secondary infertility being unexplained, we did several tests to try and figure out what was going on, but never really landed on a clear explanation. We did two rounds of IUI, with the understanding that the odds of conception were low. After two unsuccessful inseminations, we decided to move quickly to IVF. We had a successful egg retrieval and our first transfer took. I am currently 8 months pregnant and expecting a baby boy in November!
Describe your experience with the nursing staff at Kofinas Fertility Group.
The staff at Kofinas is second to none! They are kind, compassionate and wonderful to work with.
Describe your experience with Kofinas Fertility Group.
I loved working with the Kofinas clinic. Every nurse or doctor I worked with was incredibly kind, knowledgeable and made me feel safe / comfortable. I never questioned any guidance I received because I trusted the judgement and the experience 100%.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
Dr. Harry recommended a single embryo transfer, which we were incredibly supportive of.
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 28 - 29
3 IUI
PCOS
Income $100K - $199K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. C [Dr. Chatzicharalampous] made me feel comfortable in every step I took. He gave me information I needed in order to make decisions and make the process - even though most times out of ones control feel like I decided every step. He always answered my emails super timely and always made time to see me if there was an issue. He knew my medical info without making me wait to pull it up...
The nursing staff [at Kofinas Fertility Group] & Dr. C are wonderful. I have nothing bad to say about them. The front desk is always helpful and kind. Kofinas’ weakness lies within their admin staff - finance specifically. It seems theyre understaffed and it is hard to speak to someone...3 iui cycles including appointments and medicine cost about $3,000 1 fet cycle cost about $5k...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I never once felt uncomfortable with a decision or appointment with Dr.C. He is the best doctor - not only because I’m now pregnant but because I trusted him - down to begging him to deliver my baby due in January because I really didn’t want to leave! I would recommend Dr.C to anyone needing fertility treatment - he always followed up with facts and his professional opinion on things, always answered emails timely, and always was friendly and made the appointments easy - even the hard ones.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Listen to what he says because he knows his stuff!!! I may have been a more difficult and defiant patient - again not the biggest fan of medicine but everything Dr.C told me to do, I did and it resulted in a positive pregnancy!
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C is downright amazing. I am a skeptic when it comes to medicine because I don’t like taking it and frankly sometimes I think I know more - from Google not because I have a medical degree but Dr. C made me feel comfortable in every step I took. He gave me information I needed in order to make decisions and make the process - even though most times out of ones control feel like I decided every step. He always answered my emails super timely and always made time to see me if there was an issue. He knew my medical info without making me wait to pull it up and remembers my weekend plans!
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
Iui #1 - 1 day because I only had 1 decent follicle and Dr.C did not want to waste donor sperm on a cycle that was likely to be unsuccessful. 2.5 mg letrozole Iui #2 - 2 days Bc I had 1 good follicle. 5 mg letrozole Iui #3 - 1 day even though I had 2 good follicles but this was my choice. Possible 10 mg chlomid 1st FET cycle was successful - 2mg Estradiol 4x a day, 40mg lovenox 4x a day, viagra before cycle 2x a day, progesterone oil up until 10 weeks & progesterone suppositories 3x a day up until 10 weeks
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Kristine Gruper)
Kristine’s last day as Kofinas was the day I got to see my baby for the first time on a sonogram and she was so happy she had tears in her eyes. Saying by to her was so hard because you truly build a bond with the staff. The current staff is amazing, always so kind and welcoming.
Describe your experience with Kofinas Fertility Group.
The nursing staff & Dr. C are wonderful. I have nothing bad to say about them. The front desk is always helpful and kind. Kofinas’ weakness lies within their admin staff - finance specifically. It seems theyre understaffed and it is hard to speak to someone.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
3 iui cycles including appointments and medicine cost about $3,000 1 fet cycle cost about $5k
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
I’m only 29 with no history of fertility problems - dr.c explained why we should only do a single transfer based on facts
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022, Successful
NPS
10
NPS
10
Age 34
3 IUI
1 IVF
1 Embryo Freezing
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. C. was a wonderful doctor. We worked with him through three IUIs and after that didn't work he asked if I still wanted to get pregnant because he thought that IVF would be a great option. He was right and our first time worked perfectly...Trust what he says. He really knows what he is doing...Our doctor recommended only transferring one embryo since it was our first time and I'm only 34 years old. He explained that there are so many risks to multiple births that it isn't worth it.
Dr. C and his whole [Kofinas Fertility Group] staff were on a first name basis with me. It is like a big family practice where everyone is super friendly and helpful. We had a lot of visits and really got to know one another...The nurses were FABULOUS! I was scared of getting my blood taken and they made it SO painless and fast. They were always on top of my paperwork, meds, prescriptions, and overall care. They truly made me feel comfortable and safe.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C. was a wonderful doctor. We worked with him through three IUIs and after that didn't work he asked if I still wanted to get pregnant because he thought that IVF would be a great option. He was right and our first time worked perfectly!
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Trust what he says. He really knows what he is doing.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C and his whole staff were on a first name basis with me. It is like a big family practice where everyone is super friendly and helpful. We had a lot of visits and really got to know one another.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
We first did a surgery to remove some cysts. Then we did 3 IUIs which were unsuccessful. I ended up producing quite a few eggs each time but it never took with the sperm and the timing of everything. We did a consult for IVF and started right away. All of the hormones and treatments were extremely effective and we are now ten weeks pregnant with our first child.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nurses were FABULOUS! I was scared of getting my blood taken and they made it SO painless and fast. They were always on top of my paperwork, meds, prescriptions, and overall care. They truly made me feel comfortable and safe. They always answered my questions, picked up the phone if I called, and were there to fully support and cheer me on in this process.
Describe your experience with Kofinas Fertility Group.
You can do everything with Kofinas. It's a one stop shop. Their facilities are clean, professional, and you don't need to go looking for other services. It's all in house. They walk you through everything step-by-step and are always there to help in person or over the phone.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Monitoring is every day at every location between 7-9am. As a teacher I could get there early but I would still often be late for work. Thankfully my supervisors understood. Sometimes you'd be in and out super fast but if there were a lot of women there it would take longer. Honestly though this is the best method because there is no way to know how long each person will take so it's first come first served. Just bring a book and relax in case there are a lot of people and sometimes you're in and out very quick. There's no way to predict because every woman is on a different monitoring schedule.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I don't even want to look this up. I have a very thick folder full of receipts. Our insurance covered some things. Each visit with any type of monitoring was $50. Anytime I went just for bloodwork it was $30. Our insurance didn't pay for genetic testing which was $5,000. Our insurance also didn't pay for facility fees which were a few hundred dollars. There was a lot more that added up than we thought. For example, some meds we needed were not covered by insurance but I'm glad we paid for them out of pocket because it resulted in a pregnancy.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
Our doctor recommended only transferring one embryo since it was our first time and I'm only 34 years old. He explained that there are so many risks to multiple births that it isn't worth it.
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 44 - 45
2 IUI
PCOS
Uterine Fibroids
European
Income $50K - $99K
Teacher
2nd of 3 Docs
IVF With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
From the first time I met him [Dr. Chatzicharalampous] he put me at ease. He treats his patients as equals, listens attentively to concerns and works with you to your comfort level...His direct but compassionate approach was exactly what I was looking for...He treated me as an equal and brought a sense of humor to an experience that can be at times overwhelming and stressful...if I found a contradictory study he would research it and explain why it either was or was not valid...
Kofinas in general is known as a more intense clinic than some of the others comparatively with regards to protocol...Also, I would argue they are more affordable than some of the bigger places (RMA, Cornell) where you feel like a number. I never felt like a number at Kofinas. I felt as if all the doctors sincerely wanted me to succeed...They were the best at locating a vein on the first try...lovely and efficient...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Charalampos Chatzicharalampous is the best fertility doctor I have seen. From the first time I met him he put me at ease. He treats his patients as equals, listens attentively to concerns and works with you to your comfort level. The hardest part of IVF is the feeling that you have no control over the process and it is quite an intense protocol. Dr. C was always willing to work with me if I felt I was having adverse effects to certain parts of the protocol, and he would encourage me by making me understand why certain aspects are imperative to success. As a result, I felt increasingly like I was in control of the process with him and it became less daunting over time. He has a great sense of humor that immediately endears him to his patients and is very important when talking about fertility! When my first round of FET didn't take, I felt he was just as baffled as I was when relaying the news. Indeed I felt completely in it with him the entire time. His direct but compassionate approach was exactly what I was looking for in a fertility doctor and I would recommend him to anyone considering fertility treatments.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Feel free to bring up any concerns and/or questions you may have. If you find a study that shows conflicting results from the protocol at Kofinas, show it to him; he will look into it!
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Chatzicharalampous is the best! He always made me feel comfortable and as if my concerns were heard; if I found a contradictory study he would research it and explain why it either was or was not valid. He treated me as an equal and brought a sense of humor to an experience that can be at times overwhelming and stressful.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
Honestly at this point I have forgotten the specifics of protocol. I know it started with estradiol, then added progesterone injections, along with extensive supplements and closer to the procedure there were a few days of prednisone.
Describe your experience with the nursing staff at Kofinas Fertility Group.
They were the best at locating a vein on the first try! When you are getting blood drawn every other day this is a big concern. They were lovely and efficient.
Describe your experience with Kofinas Fertility Group.
Kofinas in general is known as a more intense clinic than some of the others comparatively with regards to protocol. For example, some clinics will recommend progesterone shots or suppositories. Kofinas recommends both. However, their track record explains why. At 44, I became pregnant with the second transfer using my 37 year old eggs. Also, I would argue they are more affordable than some of the bigger places (RMA, Cornell) where you feel like a number. I never felt like a number at Kofinas. I felt as if all the doctors sincerely wanted me to succeed.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
It's different for everyone depending on which insurance provider you have but procedures became less expensive each time, every Dr visit had a $90 co-pay and you could return drugs (for freezing) and get money back- they were always willing to look for the cheapest option for you. I did one round of freezing, two hysteroscopies, 2 IUIs, 2 FETs, and I believe over that time span of 8 years I spent under $30,000 total.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
The thinking at Kofinas was that if it is a tested 5 day embryo, then only one would be transferred. If it was a 3day embryo which can not be tested then they would transfer more than one.
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 32
1 Egg Freezing
PCOS
Black or African-American
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. C [Dr. Chatzicharalampous] was very warm and pleasant throughout the process. He always cared about how I felt during the stimulation and was the one who personally took care of every single detail, from the medication to the egg retrieval to the recovery to the final call for the eggs frozen...He is very professional but also very personable. His knowledge base is very broad and will answer any questions you may have, citing scientific evidence. He is optimistic and makes you feel very safe and offers exceptional care...
Kofinas Fertility is a very good clinic, staff is very nice and the Brooklyn Center is brand new and easily accessible. I wish the finance department was a bit more organized. There is some miscommunication that may cause some delays. All the nursing staff and MAs were great...Mondays and Fridays are really busy! May wait for an hour or more. Other days are ok, you are seen within 20-30 minutes...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
From the first appointment I could tell that Dr. C was the right doctor for me. He is very professional but also very personable. His knowledge base is very broad and will answer any questions you may have, citing scientific evidence. He is optimistic and makes you feel very safe and offers exceptional care. He will go above and beyond! I trusted every decision he made and I was not wrong! My friends who did egg freezing at other clinics had a much lower number of eggs, even with similar AMHs. He managed my hyperstimulation extremely well and I was feeling great within 3 days after the retrieval. I am definitely coming back to see him if I need to use my frozen eggs.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Trust him 100%. He will find a way to make it work!
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C was very warm and pleasant throughout the process. He always cared about how I felt during the stimulation and was the one who personally took care of every single detail, from the medication to the egg retrieval to the recovery to the final call for the eggs frozen. I couldn't have asked for more!
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
Antagonist protocol, 150 gonal then 225 menopur. I have PCOS so the doses were not very high. I had 40 eggs retrieved, 26 were frozen.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Kristine)
Kristine is on top of everything, she will respond to your email in a timely fashion and will make sure you have your meds and insurance approvals on time. She was my advocate throughout this process and made things really easy.
Describe your experience with Kofinas Fertility Group.
Kofinas Fertility is a very good clinic, staff is very nice and the Brooklyn Center is brand new and easily accessible. I wish the finance department was a bit more organized. There is some miscommunication that may cause some delays. All the nursing staff and MAs were great, some days may be too long with the wait though! You do feel like everyone knows who you are and you are definitely not treated as a number.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Mondays and Fridays are really busy! May wait for an hour or more. Other days are ok, you are seen within 20-30 minutes.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
Insurance covered most of it. Had to pay about 20% out of pocket.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
N/A
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2021, Successful
NPS
10
NPS
10
Age 41
1 IVF
Recurrent Pregnancy Loss
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
he [Dr. Chatzicharalampous] put so much thought effort knowledge into my protocol I feel like that is why we were so successful he really took the time to get to know me my journey my own situation It was a personalized protocol just for me...He was extremely knowledgeable , honest and always sensitive to my needs...he didn’t have to read my chart he knew it better then I knew it He knew my past situation and from creating my protocol , to bedside manners to helping me remain so calm and confident during the scariest time of my life...
The nurses [at Kofinas Fertility Group] were incredible they taught me how to do all my injections with such patience and care They always welcomed me in the office with love, patience and so much attention to all my needs...when at times you have to see different doctors they all take time to get to know your story your situation I always was treated like a person not a number My calls emails and concerns were always addressed promptly and efficiently...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Everyone who struggles with infertility knows what a sensitive topic this is, we come in to these clinics with broken hearts, lack of hope and lack of trust in our bodies not to much so much confusion. From the first day I met Dr C I knew he was going to be the one to make my dreams come true . I felt his energy through every part of my soul. He was extremely knowledgeable , honest and always sensitive to my needs. No matter how many times I emailed him asked him the same questions over and over , seemed doubtful scared He was always there to pick me up when I felt like I was falling apart she answered my emails so quickly anytime of day weekends nights holidays If I needed him he was always there. The way he put so much thought effort knowledge into my protocol I feel like that is why we were so successful he really took the time to get to know me my journey my own situation It was a personalized protocol just for me and we did it on the first try
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
I have seen many doctors in my life but none have left such an impact on my life the way Dr C did ….Charalampos Chatzichatalampous you are a remarkable doctor and I am so blessed to have met you…Thank you for giving me my daughter
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr C is one of the most professional , knowledgeable doctors I have ever met..He took amazing care of me when I was going through IVF , he knew everything about he didn’t have to read my chart he knew it better then I knew it He knew my past situation and from creating my protocol , to bedside manners to helping me remain so calm and confident during the scariest time of my life. He was incredible in every way
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
I was on my supplemts to help keep me at my healthiest from mynoverhall health , I felt super protected from COVID as well. We used lots of supplements from life extension That helped the egg quality then we did everything we could for my uterus , placenta He also gave me prescription pillls like tacrolimus and plaquenil to help suppress immune system so my natural killer cells wouldn’t act up I was on lovenox throughout my whole pregnancy also did progesterone shots gonal f certricide and also had weekly intralipids infusions Whenever I listen to friends protocols who struggle with similar fertility issues I knew my protocol was the best , he had everything covered
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Shaquille Kim Mio )
The nurses were incredible they taught me how to do all my injections with such patience and care They always welcomed me in the office with love, patience and so much attention to all my needs
Describe your experience with Kofinas Fertility Group.
Kofinas is one of the best clinics around From their Brooklyn location Staten Island nyc, every department from surgical to billing to doctors office There staff makes you feel like your family. no matter what clie Nic you are at the staff will always treat you like a prioroty when at times you have to see different doctors they all take time to get to know your story your situation I always was treated like a person not a number My calls emails and concerns were always addressed promptly and efficiently
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
They made waking up so early so easy…The office staff at front desk always greeted you a smile and always got you in and out where you never felt rushed but never felt worried if you had to get to work
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I had no insurance coverage so they were very clear on how much it would cost . I was able to pay as I went whether I was bringing cash or credit cards They helped me make it happen helped guide me anyway I can save money on. Medications too
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021, Consult
NPS
10
NPS
10
Age 37
PCOS
Uterine Fibroids
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Chatzicharalampous "Dr. Harry" is the best provider that I ever had. He helped me feel comfortable my entire process. He explained every step of the way the good and the bad and set real time expectations...He conducted all the right test , a Laparoscopy and other recommended test that ultimately led to me conceiving on my own...he remembered the small personal things discussed outside of treatment.He was also personable and not just making you feel like a chart number like my previous doctors
From the front desk [at Kofinas. Fertility Group] Maria and Felicia were pleasant and made you feel at home. The staff always been nice and advise you on the next steps of your appointment. Their response time was fast and everyone should care to your treatment . I also like that they accommodated my work schedule by having 7 am appointments.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Chatzicharalampous "Dr. Harry" is the best provider that I ever had. He helped me feel comfortable my entire process. He explained every step of the way the good and the bad and set real time expectations. He was compassionate and caring to my needs. I have never had a doctor that was so attentive and cared. One thing I always admire was he remembered the small personal things discussed outside of treatment.He was also personable and not just making you feel like a chart number like my previous doctors. He is the best and I will always recommend him to family and friends. I am so happy that I was his patient.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
You are in good hands, he is willing to answer all questions so never hesitate to ask them. He is very knowledgable . Be comfortable and trust the process. The best decision you made was choosing Dr. Harry as a doctor.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I felt like a human because from day one Dr. Harry was attentive and personable. He was patient with my concerns and questions. He was very knowledgeable on his practice and he made me feel comfortable on the entire process. I was very nervous the entire time up until conception and Dr. Harry literally held my hand the entire time and made me feel like I mattered and that my concerns were his priority.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
I came in and wasn't sure of the right course of treatment. I have been to doctors before that did not take time to see what treatment I would need. He was able to see what I needed. He conducted all the right test , a Laparoscopy and other recommended test that ultimately led to me conceiving on my own.
Describe your experience with the nursing staff at Kofinas Fertility Group.
They were all nice.
Describe your experience with Kofinas Fertility Group.
From the front desk Maria and Felicia were pleasant and made you feel at home. The staff always been nice and advise you on the next steps of your appointment. Their response time was fast and everyone should care to your treatment . I also like that they accommodated my work schedule by having 7 am appointments.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I only paid my co payments . My insurance covered most of the expenses.
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
9
NPS
10
Age 34 - 35
2 IVF
Tubal Blockage
Uterine Fibroids
Unexplained
European
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Harry always knew who I was for each appointment. At no point did I feel like he needed to be reminded of our progress. He was very attentive and personable. He is detail oriented and comes to appointments very prepared...was amazing and had excellent bedside manner. He answered all of our questions and managed our expectations. He had excellent compassion when we experienced disappointing roadblocks. But he always had a plan for what to try next. He was confident and optimistic.
The [Kofinas Fertility Group] staff is very kind and responsive. Excellent compassion and optimistic attitudes. They are supportive and encouraging, which is important in these settings. I would recommend asking questions about billing up front from the billing department so everything is clear on costs for procedures and what is covered by insurance.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Harry was amazing and had excellent bedside manner. He answered all of our questions and managed our expectations. He had excellent compassion when we experienced disappointing roadblocks. But he always had a plan for what to try next. He was confident and optimistic.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Ask as many questions as you like. He will give you as much rationale for his recommendations and data to support his recommendations.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Harry always knew who I was for each appointment. At no point did I feel like he needed to be reminded of our progress. He was very attentive and personable. He is detail oriented and comes to appointments very prepared.
Describe your experience with the nursing staff at Kofinas Fertility Group.
They were responsive and very kind at all of my visits. She provided detailed instructions for protocol and returned calls & emails in a timely fashion.
Describe your experience with Kofinas Fertility Group.
The staff is very kind and responsive. Excellent compassion and optimistic attitudes. They are supportive and encouraging, which is important in these settings. I would recommend asking questions about billing up front from the billing department so everything is clear on costs for procedures and what is covered by insurance.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Monitoring hours were typically run smoothly. They made it easy for me to work around work scheduled. However, if you needed to go in on the weekends you would need to go to the manhattan office and likely waiting for long periods of time.
What specific things went wrong at Kofinas Fertility Group?
  • Provided conflicting information
Describe the specific things that went wrong at Kofinas Fertility Group.
There was some initial miscommunication about billing expenses.
NPS
9
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 27 - 28
3 Embryo Freezing
Diminished Ovarian Reserve
European
Ashkenazi Jewish
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
dr. C was extremely professional and knowledgeable about what he was doing. He’s very patient with me and always happy to explain any and all questions without feeling like it’s a burden. I’ve noticed he’s always been kind to his staff / all the nurses. I liked he was always positive yet realistic with me...Was very responsive to any concern, kind and patient with me
Overall great caring doctors and nurses [at Kofinas Fertility Group] who give great comfort in what could be a scary process. I think what could be beneficial is just letting patients know what else could be helpful other than supplements to boost fertility going into a cycle...Nurses are awesome. They always explained everything thoroughly, never rushed me, super compassionate and made me feel comfortable at kofinas
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I never see male doctors because I usually feel uncomfortable but dr. C was extremely professional and knowledgeable about what he was doing. He’s very patient with me and always happy to explain any and all questions without feeling like it’s a burden. I’ve noticed he’s always been kind to his staff / all the nurses. I liked he was always positive yet realistic with me
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
My most productive cycles came from a lot of independent research on eating healthy, staying stress free, using products on my body with less harsh chemicals vs. just supplements. I think that making that information a bit more known to other women, whether by nurses, doctors or a write up when starting might be helpful. This could have also been an experience unique to me but I did see noticeable results.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Was very responsive to any concern, kind and patient with me
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
This last cycle we started with chlomid am, pm 3 gonal 1 menapur then switched to 1 cetratide am, 4 menapur PM until my last day of shots which was am, certitude and 2 gonal + pm hcg shot
Describe your experience with the nursing staff at Kofinas Fertility Group.
Nurses are awesome. They always explained everything thoroughly, never rushed me, super compassionate and made me feel comfortable at kofinas
Describe your experience with Kofinas Fertility Group.
Overall great caring doctors and nurses who give great comfort in what could be a scary process. I think what could be beneficial is just letting patients know what else could be helpful other than supplements to boost fertility going into a cycle
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I had progyny so his costs were covered
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 41 - 42
European
Latinx
Income $100K - $199K
Accountant
2nd of 2 Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
AS Dr. C's patient he was very kind and personable. He stayed positive through it all and that helped me to stay positive. It's so easy to get discouraged with IVF and he made sure to always keep a positive light on everything we were doing...was always very attentive and took his time to answer any questions I had...I did request to have 2 embryos transferred as my first one was unsuccessful. Dr. C advised to go with one again this time as I still have 2 other embryos...
Kofinas always had someone available to answer any questions I had and everyone was always very professional and accommodating. The locations worked perfectly and the hours made it possible for me to get everything done before work...The nursing staff was professional and friendly. You don't spend a lot of time with them but they are always willing to answer any questions you have or just give a positive word of encouragement...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
AS Dr. C's patient he was very kind and personable. He stayed positive through it all and that helped me to stay positive. It's so easy to get discouraged with IVF and he made sure to always keep a positive light on everything we were doing.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Listen to everything he has to say and understand that his goal is for you to get pregnant.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C was always very attentive and took his time to answer any questions I had. He was very positive every step of the way.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
I had a biopsy to assess the best day to transfer my embryo.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nursing staff was professional and friendly. You don't spend a lot of time with them but they are always willing to answer any questions you have or just give a positive word of encouragement.
Describe your experience with Kofinas Fertility Group.
Kofinas always had someone available to answer any questions I had and everyone was always very professional and accommodating. The locations worked perfectly and the hours made it possible for me to get everything done before work.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I don’t remember most is covered under my insurance.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
I did request to have 2 embryos transferred as my first one was unsuccessful. Dr. C advised to go with one again this time as I still have 2 other embryos.
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 30
1 Fertility Medications
Anovulation
Unexplained
Ashkenazi Jewish
Latinx
Middle Eastern
Income $200K - $499K
Marketer or PR
1st of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Harry [Dr. Chatzicharalampous] is extremely knowledgeable, passionate about his field, and most importantly kind and warm. He makes sure to explain all options, answer all of your questions, and help you make the best choice for your situation...takes the time to talk to you, explain everything, and listen to your questions during every consultation or monitoring session...
the whole staff at Kofinas is caring, kind, and welcoming...The nursing staff is kind, patient, and compassionate. I have very difficult veins and they always listened to my concerns, were patient with getting blood out, and were understanding. I truly felt cared for by the nurses...Strengths: communication, will work to find the best payment plan for you, knowledgeable, clean modern facilities, empathetic Weaknesses: none, this was truly the best experience I could've imagined...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Harry is extremely knowledgeable, passionate about his field, and most importantly kind and warm. He makes sure to explain all options, answer all of your questions, and help you make the best choice for your situation.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
You will not regret it!
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Harry takes the time to talk to you, explain everything, and listen to your questions during every consultation or monitoring session. Additionally, the whole staff at Kofinas is caring, kind, and welcoming.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
Fertility diagnostic testing, one cycle of pills to stimulate ovulation followed by monitoring and timed intercourse, once pregnant he provided observation, medicine to support the pregnancy, and monitoring throughout the first trimester
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nursing staff is kind, patient, and compassionate. I have very difficult veins and they always listened to my concerns, were patient with getting blood out, and were understanding. I truly felt cared for by the nurses!
Describe your experience with Kofinas Fertility Group.
Strengths: communication, will work to find the best payment plan for you, knowledgeable, clean modern facilities, empathetic Weaknesses: none, this was truly the best experience I could've imagined
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
$20 copay each time, otherwise they worked with my insurance to cover all my expenses
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
N/A
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 33 - 34
Uterine Fibroids
Recurrent Pregnancy Loss
Income $100K - $199K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Harry [Chatzicharalampous] is amazing. He is so knowledgeable and explains everything so thoroughly. He is very kind and makes you feel very comfortable under his care...Very knowledgeable and very thorough. He explains everything to you and helps you understand. His bedside manners are great along with the rest of the nurse and staff. My experience has been wonderful. I have had 2 misscarriages withina year and I am so greatful to have met Dr. Chatzicharalampous because now I am 10 weeks pregnant and am feeling great!
They [nurses at Kofinas Fertility Group] are all very nice. They make you feel comfortable. They always contact you back with blood results or anything follow up information. Very thorough...I have only great and positive things to say about my experience here...Dr Harry is amazing. He is so knowledgeable and explains everything so thoroughly. He is very kind and makes you feel very comfortable under his care....
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
He is an amazing doctor. Very knowledgeable and very thorough. He explains everything to you and helps you understand. His bedside manners are great along with the rest of the nurse and staff. My experience has been wonderful. I have had 2 misscarriages withina year and I am so greatful to have met Dr. Chatzicharalampous because now I am 10 weeks pregnant and am feeling great!
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
I would tell them not to loose hope, that Dr. C is amazing and will help you in as many ways as possible.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr Harry is amazing. He is so knowledgeable and explains everything so thoroughly. He is very kind and makes you feel very comfortable under his care.
Describe your experience with the nursing staff at Kofinas Fertility Group.
They are all very nice. They make you feel comfortable. They always contact you back with blood results or anything follow up information. Very thorough
Describe your experience with Kofinas Fertility Group.
I think that this office is wonderful. I have only great and positive things to say about my experience here. I would recommend Kofinas Fertility to anyone! I was referred by a family friend myself and am so greatful that I was informed about this office. It hs been a great experience.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
My insurance was covered however I believe that with surgery, you pay $500 dollars to the surgical center.
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
10
Age 41 - 43
3 IVF
Anovulation
Endometriosis
PCOS
Uterine Fibroids
Unexplained
Latinx
Income $100K - $199K
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Charalampos Chatzicharalampous] treats you like a person, not a number...can be too honest and blunt for some...appreciated his candid attitude, his truthfulness, professionalism and how he sprinkled his sense of humor... PCOS...suspected endometriosis which he ultimately diagnosed and treated before we began any egg retrievals
Strengths [of Kofinas Fertility Group] are that you see one main doctor every visit, you get one main nurse and the clinic staff is great. Any email you send with questions is answered within the same day. Also I can’t say enough good things about the front desk...nursing staff are beyond excellent
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I came to Dr. C after spending an entire year elsewhere where I felt I was not given the best standard of care. After my first visit with Dr. C., I knew I was in the right place. The difference was like night and day. Dr. C. treats you like a person, not a number. You end up considering him your provider but also a friend who’s in this tough journey with you. Dr. C. can be too honest and blunt for some but I never felt uncomfortable, I appreciated his candid attitude, his truthfulness, professionalism and how he sprinkled his sense of humor into our visits. He is incredibly intelligent and knows exactly what he is doing. He never lies or sugar coats but also does not give up on you. He will pivot if he has to and he will make sure you understand what is going on every step of the way. I never doubted him and knew I could reach my goal of having a baby with him.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
All you need is to go to one consult and you will leave knowing this is the place to be.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. treated me like an intelligent human being, took my ideas and feelings into consideration and always wanted my input. He always asks how you are doing personally and never rushes you out.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
I have PCOS and Dr. C suspected endometriosis which he ultimately diagnosed and treated before we began any egg retrievals. I don’t exactly remember the protocol but the goal was to stimulate me to get as many eggs for retrieval as possible to increase my odds of producing normal embryos.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: RN Mio )
My nurse and the Brooklyn nursing staff are beyond excellent. They become like family and are very invested in your journey. Communication is consistent. In my 2 years with the practice, the staff always followed up with me and never dropped the ball.
Describe your experience with Kofinas Fertility Group.
Strengths are that you see one main doctor every visit, you get one main nurse and the clinic staff is great. Any email you send with questions is answered within the same day. Also I can’t say enough good things about the front desk.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Monitoring hours were convenient for work. The clinic opened early so you didn’t have to wait outside in the cold or heat.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
17K for one complete IVF cycle plus add ons like PGT A testing. However I did two out of 3 rounds with insurance and I only had to pay my deductible.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
For ethical reasons Dr. C prefers single embryo transfers and he clearly explains why but multiple embryo transfers are possible in a case by case basis.
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 31
1 IVF
Donor Eggs
Latinx
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Charalampos Is an amazing man. He was always so happy never anger when coming to office always seem happy. Always made me feel comfortable and we would laugh and just always glad to see him when I came to the office...We only did one embryo. Would have been nice to do two but I guess for safety measure. But super happy regardless...Be patient and listen and trust the process. Even though it can be difficult at times.
From the front desk to the cleaning staff [at Kofinas Fertility Group are] amazing. The Drs and the nursing staff all great. For weakness I didn’t see any because I always felt they always are on point. The area loud outside because of construction but once you walk in the doors you don’t hear anything from outside... All the nurses are sweet ladies and I have fussy veins but always so gentle and was able to draw blood
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Charalampos Is an amazing man. He was always so happy never anger when coming to office always seem happy. Always made me feel comfortable and we would laugh and just always glad to see him when I came to the office
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Be patient and listen and trust the process. Even though it can be difficult at times.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
With the whole Kofinas experience I started in 2021 just finding what I have to do and you do keep you hopes up and they make you feel welcomed and family and I started with 2 other drs before Dr Charalampos aka Dr Harry but he did my transfer and saw me while I was on my cycle so basically start to finish and we got pregnant on the first try. This is my first pregnancy due to my condition but his bedside manners are really great. I’ve never had a issue with any of the doctors at Kofinas they are all really sweet and nice people and the nursing staff too
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
Progesterone in oil (injections) x1 day in booty cheek Lovenox (injections) x2 a day in stomach Estrogen pill x 2 a day Metformin x 2 a day Prenatal X 1 a day Calcium x 2 a day For the medication was on it for maybe a good 3 months First month was to get my lining thick enough for the transfer and I was about 10-11mm thick when transfer was scheduled and we continued medication a little pasted my 10 weeks of pregnancy and now I’ll be seeing my Ob for now on.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Michelle and makilda I know I’m not spelling it right )
All the nurses are sweet ladies and I have fussy veins but always so gentle and was able to draw blood
Describe your experience with Kofinas Fertility Group.
From the front desk to the cleaning staff amazing. The Drs and the nursing staff all great. For weakness I didn’t see any because I always felt they always are on point. The area loud outside because of construction but once you walk in the doors you don’t hear anything from outside.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
You schedule your appointment or some are a time frame walk-in 7-9am.so it really depends what you are doing
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
The process for me was an expense but so worth it because my insurance didn’t really pay for anything they paid about 1400$ for me in total of procedures and some of my medications the rest is on me. But the financial office I only dealt with them when I had to get the pricing for everything I had to get done it’s just hearing the numbers is shocking but it was something I wanted to go through and wanted so I went through
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
We only did one embryo. Would have been nice to do two but I guess for safety measure. But super happy regardless
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 38 - 39
2 IUI
Endometriosis
Male Factor
PCOS
Tubal Blockage
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
From the beginning Dr Harry explained e rushing to me , but assured me no matter how challenging it may seem, if I did the work he was confident I would be a mother...diagnosed me with Endometriosis and Pcos...recommended several vitamins pre natal, omega 3 etc but prescribed Metformin
[Kofinas Fertility Group] were opend at 630am before work...They always took there time. Never rushed me. Felt like they were counseling me at times I just needed to vent...Iui was done . Single pregnancy
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Initially I went in 2021 for a consult. I left discouraged becuase my tubes were partially blocked from a procedure i had done previously and my insurance was not going to cover the ivf if I got them removed. We discussed my options IUI with testing my eggs were still good and plenty at 39. My husband's sperm was on the lower side being 47. . He also diagnosed me with Endometriosis and Pcos which could have resulted in my previous losses. I always assumed it was my fibroids it was not . I went back April 2022 with a game plan . I did EVERYTHING he said. So did my husband. Tunes clear. Husband's sperm went from 20 mill to 40, with it all stacked against we took a shot. First round May 2022 failed. He encouraged me to keep trying we had time and to not let my age define my faith. 2nd round June 2022. He called me at work and gave me the biggest congratulations. Changed my life. My son is here and I owe DR Harry everything
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
He is very personable but professional. He is straight forwarded but he is a man of actions. He looked for other avenues if one failed. We had a plan A, B and C in case I needed it. We did not but he was ready to fight with me
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
From the beginning Dr Harry explained e rushing to me , but assured me no matter how challenging it may seem, if I did the work he was confident I would be a mother. More Confident than me at times and he 100% accurate
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
Before closing, he recommended several vitamins pre natal, omega 3 etc but prescribed Metformin which is a diabetic drug I do not have that was a game changer for keeping the pregnancy once I was pregnant. He prescribed so many supplements for pcos that saved my pregnancy. I took them daily as instructed
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Courtney, Diana )
Times I was said. Crying couldn't get blood. They always took there time. Never rushed me. Felt like they were counseling me at times I just needed to vent
Describe your experience with Kofinas Fertility Group.
I had to go so frequently in the begging, thankfully they were opend at 630am before work . So I could commute the time but still work like I needed. Even had weekend hours for testing and procedures. No complaints on my end.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
My insurance covered 4 rounds of iui I had a 25$ co pay for most visits I we ny 1-3 times a week. Some testing Gebetic , labs for my husband and me were higher co-pays but that's my insurance Lastly allt of the pre-workout for the vitamins and supplements I had to take and meds were out of pocket . Some meds were under insurance tho so just co pays
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
Iui was done . Single pregnancy
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 40 - 41
1 IUI
1 IVF
Black or African-American
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Harry took his time and answered all my concerns. My appointments wasn’t rushed...After 2 miscarriages I was about to give up hope until I met Dr. H...I started my journey with Dr. H in December 2021. I had 1 round of IUI negative pregnancy result. Dr. H wanted to be aggressive and I went straight to IVF. After 1 round of IVF I became pregnant. Dr. H made my dream come true...
What I like about Kofinas is that it’s never a long wait. The early morning monitoring was perfect time frame. Every appointment they do blood work and sonogram. The good thing about Kofinas is that they call you with the results either good or bad...The nurses were great. They made me feel comfortable every time...Dr. Harry took his time and answered all my concerns. My appointments wasn’t rushed...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr.Harry is a great doctor. I started my journey back in December 2021. After 2 miscarriages I was about to give up hope until I met Dr. H which he reassured me and made sure that didn’t happen. Fast forward September 2022 I am now 10 weeks pregnant. I would definitely recommend Dr.H.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Don’t give up on your dreams of becoming a parent. Dr.H is the go to doctor.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I felt like a human because Dr. Harry took his time and answered all my concerns. My appointments wasn’t rushed.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
I started my journey with Dr. H in December 2021. I had 1 round of IUI negative pregnancy result. Dr. H wanted to be aggressive and I went straight to IVF. After 1 round of IVF I became pregnant. Dr. H made my dream come true.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nurses were great. They made me feel comfortable every time.
Describe your experience with Kofinas Fertility Group.
What I like about Kofinas is that it’s never a long wait. The early morning monitoring was perfect time frame. Every appointment they do blood work and sonogram. The good thing about Kofinas is that they call you with the results either good or bad. I would definitely recommend Kofinas for those struggling to conceive.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Morning monitoring was perfect for me. I can go there then head straight to work. I’m always there less than an hour.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
Kofinas was out of network for me. My insurance paid a good portion of it. Total out of pocket was around $13,000.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
None
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 29 - 30
1 IUI
Endometriosis
Uterine Fibroids
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Chatzicharalampous] Very knowledgeable and straightforward. Listened to all my needs and was able to diagnose me correctly and never led me the wrong way. Built a relationship of trust and also compassion for this very stressful process...surgery to see if I had endometriosis due to the fact that I have always had heavy periods and 2 previous miscarriages. I did have endometriosis, 2 fibroids and scar tissue. Then he walked us through how we would most feel comfortable trying to get pregnant again. He explained all the possible methods and we personally went with IUI...
[Kofinas Fertility Group] Very clean and also welcoming environment. Nothing negative to say. Wait time is never very long and the walk in hours are very helpful. In a stressful and worrisome time it’s good to know you can always go in...Very knowledgeable and straightforward. Listened to all my needs and was able to diagnose me correctly and never led me the wrong way. Built a relationship of trust and also compassion for this very stressful process...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Very knowledgeable and straightforward. Listened to all my needs and was able to diagnose me correctly and never led me the wrong way. Built a relationship of trust and also compassion for this very stressful process.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Do not feel timid to ask all the questions. They will be answered in detail and you will be at ease
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
He understood my needs and how I needed to be reassured. One of the most wonderful experiences
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
I had surgery to see if I had endometriosis due to the fact that I have always had heavy periods and 2 previous miscarriages. I did have endometriosis, 2 fibroids and scar tissue. Then he walked us through how we would most feel comfortable trying to get pregnant again. He explained all the possible methods and we personally went with IUI.
Describe your experience with the nursing staff at Kofinas Fertility Group.
Very helpful and caring to my needs
Describe your experience with Kofinas Fertility Group.
Very clean and also welcoming environment. Nothing negative to say. Wait time is never very long and the walk in hours are very helpful. In a stressful and worrisome time it’s good to know you can always go in
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
$50 co pay when doing sono and blood work. Co pay for surgery
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022 - 2023, Successful
NPS
10
NPS
10
Age 47 - 48
Donor Eggs
Uterine Fibroids
East Asian
Income $200K - $499K
Graphic Designer
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Charalampos Chatzicharalampous is an outstanding doctor. He really looks at my case carefully and provided me with options. The first transfer didn't go through but he had a new strategic plan for my second transfer that included new advanced technology (PRP) that gave me confidence that I could pregnant and sure enough I did...I highly recommend that patients see him. He knows the best solution for you. You have to trust him when he gives you advice.
[Kofinas Fertility Group] Strength - Love that they monitor you every few days and you meet with the doctor not just the nurse. That put me at ease. Weaknesses - Just don't like the downtown office that keeps you waiting for a long time even if you get there early...great caring nurses. Going to miss those ladies. But I'll see them again in the future...Dr. Charalampos Chatzicharalampous is an outstanding doctor. He really looks at my case carefully and provided me with options. The first transfer didn't go through but he had a new strategic plan for my second transfer that included new advanced technology (PRP) that gave me confidence that I could pregnant and sure enough I did.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Charalampos Chatzicharalampous is an outstanding doctor. He really looks at my case carefully and provided me with options. The first transfer didn't go through but he had a new strategic plan for my second transfer that included new advanced technology (PRP) that gave me confidence that I could pregnant and sure enough I did.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
I highly recommend that patients see him. He knows the best solution for you. You have to trust him when he gives you advice.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
He truly cared about his patient. Always trying to find the solution to make sure that I can get pregnant.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
I just remembered the usual medication protocol but the new PRP added to my uterus was what really helped with my uterus line thicker. Something that's not often done.
Describe your experience with the nursing staff at Kofinas Fertility Group.
Mio and Angelar are a great caring nurses. Going to miss those ladies. But I'll see them again in the future.
Describe your experience with Kofinas Fertility Group.
Strength - Love that they monitor you every few days and you meet with the doctor not just the nurse. That put me at ease. Weaknesses - Just don't like the downtown office that keeps you waiting for a long time even if you get there early.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I think the overall cost was over 40,000
What specific things went wrong at Kofinas Fertility Group?
  • Provided conflicting information
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 35 - 36
1 IVF
1 Embryo Freezing
Endometriosis
Unexplained
Latinx
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
This doctor [Dr. Charalampos Chatzicharalampous] really cares about his patients. He is reachable outside of his office and answers all your questions. He is friendly and very down to earth. Very professional! I think he was God sent and I am thankful he was able to help me. After visiting 4 different fertility doctors I finally found someone who was able to tell me why I was not able to have kids. Dr. C found the root of my problem and recommended a surgery that led to a successful IVF.
Good customer care, the [Kofinas Fertility Group] clinic is clean and welcoming so are the receptionist. The secretaries are very friendly and discrete. They work very fast and accommodate you when you need it. They do a good job overall...[nurses at Kofinas Fertility Group are] Very friendly and caring about my needs...I felt that he really cared about how I felt throughout the process and answered all my questions.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
This doctor really cares about his patients. He is reachable outside of his office and answers all your questions. He is friendly and very down to earth. Very professional! I think he was God sent and I am thankful he was able to help me. After visiting 4 different fertility doctors I finally found someone who was able to tell me why I was not able to have kids. Dr. C found the root of my problem and recommended a surgery that led to a successful IVF.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Be patient, have faith and trust this doctor who is very knowledgeable and professional.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I felt that he really cared about how I felt throughout the process and answered all my questions.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
I remember doctor C recommended me to do IVF after I had a laparoscopy surgery. I was the best choice I made due to my medical history and the damage endometriosis made to my uterus and ovaries.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Ashley Rios)
Very friendly and caring about my needs.
Describe your experience with Kofinas Fertility Group.
Good customer care, the clinic is clean and welcoming so are the receptionist. The secretaries are very friendly and discrete. They work very fast and accommodate you when you need it. They do a good job overall.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
None!
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 35 - 36
1 IVF
1 Egg Freezing
Donor Sperm
Endometriosis
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Chatzicharalampous] was kind and patient, free of judgement and always open minded and helpful. He knew how much this process meant to me and how emotional everything was as well. He was always sensitive to that...He treated me with compassion and kindness and did everything he could to make my experience as comfortable as possible. I am forever grateful for his support and guidance throughout my journey...
The nurses and nursing staff [at Kofinas Fertility Group] were all truly amazing as well. They made each visit a bit more manageable by explaining things, always answering my questions in person, or when I called or via email...Monitoring appointments were easy - there sometimes were long waits but not always. They run a very efficient and smooth ship...The surgery center is beautiful and I always felt like I was in the best of hands. Everyone from the doctors to the front desk receptionists were kind, helpful and patient...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Harry helped make my dreams come true. He treated me with compassion and kindness and did everything he could to make my experience as comfortable as possible. I am forever grateful for his support and guidance throughout my journey.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Be open minded and ask all the questions!
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Harry is the absolute best doctor I've ever worked with. He was kind and patient, free of judgement and always open minded and helpful. He knew how much this process meant to me and how emotional everything was as well. He was always sensitive to that.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Mio)
The nurses and nursing staff were all truly amazing as well. They made each visit a bit more manageable by explaining things, always answering my questions in person, or when I called or via email. They are all incredibly wonderful and patient people.
Describe your experience with Kofinas Fertility Group.
Kofinas was wonderful every step of the way. The surgery center is beautiful and I always felt like I was in the best of hands. Everyone from the doctors to the front desk receptionists were kind, helpful and patient. I'd recommend Kofinas everyday if I could!
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Monitoring appointments were easy - there sometimes were long waits but not always. They run a very efficient and smooth ship!
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 28 - 29
1 IUI
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. C [Dr. Chatzicharalampous] always took the time to answer any and all questions. We never felt rushed during our appointments...has a kind demeanor and is an excellent communicator. He was ready to answer any and all questions...readily available if we needed him. He explained everything and then re-explained when needed. He is a doctor that will remember you when you come in for your next appointment. Dr. C is honest and upfront and will never give a false sense of reassurance...
The nursing staff [at Kofinas Fertility Group] was prompt in responding to call back requests...The staff try their best to make the process as seamless as possible. But new patients should expect and understand that there will be a wait to be seen at times...Dr. C [Dr. Chatzicharalampous] always took the time to answer any and all questions. We never felt rushed during our appointments...has a kind demeanor and is an excellent communicator.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C has a kind demeanor and is an excellent communicator. He was ready to answer any and all questions. We cannot thank him enough for guiding us through this process and always being readily available if we needed him. He explained everything and then re-explained when needed. He is a doctor that will remember you when you come in for your next appointment. Dr. C is honest and upfront and will never give a false sense of reassurance.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Ask. Ask. Ask. The only stupid question is the question that I never asked.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C always took the time to answer any and all questions. We never felt rushed during our appointments.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
We really liked that everything proceeded in a steady pace. No part of the process ever felt rushed.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nursing staff was prompt in responding to call back requests.
Describe your experience with Kofinas Fertility Group.
The staff try their best to make the process as seamless as possible. But new patients should expect and understand that there will be a wait to be seen at times. I would recommend all new patients keep their own record of appointment dates and what was done or discussed during appointments to look back on and refer to if needed.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
> $5000
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
N/A
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 33
Diminished Ovarian Reserve
European
Income $100K - $199K
Lawyer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
I was very happy with my experience with Dr. Harry. He was comprehensive, reassuring, and did a great job with all my treatments, including a surgery he performed. After the surgery and treatment, I got pregnant on my own in two months. He monitored me through early pregnancy as well. I highly recommend him...Dr. Harry was without fail kind, respectful, and easy to talk to. I always felt heard.
I am very happy with Kofinas. They were incredibly responsive, easy to deal with, and I got high quality care. They were also transparent about pricing and insurance coverage. I would recommend them to a friend (and in fact I have)...The nursing staff was great. They were kind, helpful, and patient...I was very happy with my experience with Dr. Harry. He was comprehensive, reassuring, and did a great job with all my treatments, including a surgery he performed. After the surgery and treatment, I got pregnant on my own in two months. He monitored me through early pregnancy as well. I highly recommend him.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I was very happy with my experience with Dr. Harry. He was comprehensive, reassuring, and did a great job with all my treatments, including a surgery he performed. After the surgery and treatment, I got pregnant on my own in two months. He monitored me through early pregnancy as well. I highly recommend him.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Harry was without fail kind, respectful, and easy to talk to. I always felt heard.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nursing staff was great. They were kind, helpful, and patient.
Describe your experience with Kofinas Fertility Group.
I am very happy with Kofinas. They were incredibly responsive, easy to deal with, and I got high quality care. They were also transparent about pricing and insurance coverage. I would recommend them to a friend (and in fact I have).
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
Other than copays and some meds, my insurance covered everything.
NPS
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 36 - 37
1 IVF
Donor Sperm
Endometriosis
Tubal Blockage
Uterine Fibroids
Immunological
European
Income $100K - $199K
3rd of 3 Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Narine always took time to explain what was needed to be done, in order to move forward with IVF. She always ensured my questions were answered and never made me feel like my questions were too many or “dumb” like prior doctors. Dr. Narine was the 3rd dr in my fertility journey and the only doctor...hat made me feel like pregnancy was possible, and that my endo diagnosis wasn’t “scary” - I knew within 5 mins of chatting with her that she would do everything she could to get me the outcome we wanted, and that she was committed to my case.
Overall, Kofinas runs like a well oiled machine - the only drawback is dealing with finance. While they are very kind and answer questions, it does take them longer to get back to you…Every visit I was informed of next steps, my meds, and whatever changes needed to take place. While some may complain about the extensive tests Kofinas does, I welcomed them as I knew the Doctors were doing everything to ensure a successful IVF round. Every visit I was not only welcomed by either Dr. Narine or Dr. Kofinas but the amazing staff at Roslyn!
How was your experience with Levica Narine at Kofinas Fertility Group?
After almost 2 years of TTC at other clinics, many failed iuis and no answers we were referred to Kofinas via a personal recommendation. Upon my initial consultation, I knew right away they were the perfect fit for my specific needs. Dr. Narine was compassionate, and answered all my questions in a way where I actually understood what was going on and what needed to be done in order to move forward with IVF. She never made me feel like achieving pregnancy was impossible, while other doctors wrote me off or never took the time to figure out what my fertility issues were. I had an extensive endo surgery done by Dr. Narine + Dr. George Kofinas at their surgical center in NYC, and while there was initial nervousness for the surgery I felt confident and knew I was in the best care possible. Both doctors took their time, ensured whatever needed to be done was done, and the surgery was deemed successful. Every staff member at the surgical center was kind, warm, and comforting before and after the surgery. The staff checked in on me often after the surgery, and ensured I had whatever I needed for a swift recovery. While surgery itself is not pleasant, this particular experience was not an unpleasant experience and I know it's because of both Dr. Narine + Dr. Kofinas and the whole staff at the surgical center. I returned to Kofinas in Roslyn once I was cleared to start IVF, and from start to finish there's nothing I would have changed about our experience. I was lucky to work again with both Dr. Narine + Dr. George Kofinas in my IVF cycle. I saw a doctor at every appointment, which I never had at prior clinics. Every visit I was informed of next steps, my meds, and whatever changes needed to take place. While some may complain about the extensive tests Kofinas does, I welcomed them as I knew the Doctors were doing everything to ensure a successful IVF round. Every visit I was not only welcomed by either Dr. Narine or Dr. Kofinas but the amazing staff at Roslyn! All the nurses and front desk staff really make sure you feel welcome and looked after. I quickly fell into my routine with them, and looked forward to every visit - They all restored my faith in fertility clinics! Without Kofinas' expertise, and tailored protocols I do not believe I would have had success elsewhere... especially on my first IVF round! It's bittersweet to say I've graduated Kofinas fertility, as the whole clinic really became a big part of our journey... they say it takes a village, and we count our blessings to have had Kofinas be our village the past year! We look forward to going back for baby #2 and cannot recommend them enough to anyone struggling with infertility.
What's one piece of advice would you give a prospective patient of Levica Narine at Kofinas Fertility Group?
Don’t get wrapped up in numbers and specifics, stay off google, and trust the process - Dr. Narine and Dr. (George) Kofinas know what they are doing and the less you stress the better your outcome will be. While it’s easier said than done, you have to trust your medical team!
During treatment, were you treated like a number or a human with Levica Narine at Kofinas Fertility Group?
Dr. Narine always took time to explain what was needed to be done, in order to move forward with IVF. She always ensured my questions were answered and never made me feel like my questions were too many or “dumb” like prior doctors. Dr. Narine was the 3rd dr in my fertility journey and the only doctor (besides George Kofinas) that made me feel like pregnancy was possible, and that my endo diagnosis wasn’t “scary” - I knew within 5 mins of chatting with her that she would do everything she could to get me the outcome we wanted, and that she was committed to my case.
Describe the protocols Levica Narine used in your cycles at Kofinas Fertility Group and their degree of success.
I had an extensive surgery to remove endo and various other things going on internally. After I was healed and cleared from surgery, I returned to Kofinas for IVF - I did one full round of IVF with stims and a tailored protocol to my specific needs based upon extensive bloodwork.
How competent was Levica Narine at LGBTQ+ care?
I never once felt I couldn’t mention my wife, or felt uncomfortable when my wife came to appointments. The whole Kofinas practice welcomed us and everyone always remembered my wife’s name - especially Dr. Narine! Prior practices always made me feel out of place or not welcome when talking about my wife and our fertility needs
Describe your experience with the nursing staff at Kofinas Fertility Group.
The whole staff at Kofinas (Roslyn) was a dream to work with! They were always on top of my meds and kept me in the loop. They all gave me a perfect blood draw (I have tricky veins) and were easy to talk to during my visits.
Describe your experience with Kofinas Fertility Group.
Overall, Kofinas runs like a well oiled machine - the only drawback is dealing with finance. While they are very kind and answer questions, it does take them longer to get back to you… but I strongly believe it’s because it’s only 1 financial office dealing with all the patients from all locations. I got most of my questions answered from my specific location however the couple of times I had to communicate with downtown it was a bit chaotic.
Describe the costs associated with your care under Levica Narine at Kofinas Fertility Group.
Insurance covered most of our IVF cycle - we did have to pay for genetics testing and a facility fee. Additionally some required meds were not covered.
NPS
10
Doctor
Levica Narine
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Lower Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2023, Successful
NPS
10
NPS
10
Age 35 - 39
1 IUI
1 IVF
Donor Sperm
Endometriosis
Uterine Fibroids
European
Latinx
Income $200K - $499K
Lawyer
1st of 2 Docs
3 IUI With Other Docs
Donor Sperm With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Speaking with Dr.Montes is like speaking to one of my friends. She is kind, warm, honest, and direct. She takes all the time she needs to make sure you understand everything she has explained...My first transfer was July 2020 which resulted in the birth of my daughter. We came back to see Dr.Montes in August of 2022 when we were ready to expand our family. She did a Mock trial, and a frozen transfer the next month. I am now 26 weeks along with baby number 2. I will say that my treatment plan was aggressive. But I would do it all over again. Dr. Montes is an amazing Dr. I highly recommend her.
The nursing staff at Kofinas Fertility is nothing short of amazing. They are kind, patient, take all the time needed to make you comfortable with what you need to do...The front desk is very nice. Communication over the phone is handled well. When you have a question you just call and leVe a message with reception and the Dr or nurse you asked for will call you back as soon as they can. Dr. Montes is also really good about emails. Sometimes she'll even just call you when she gets your email.
How was your experience with Melissa Montes at Kofinas Fertility Group?
I found Dr.Montes after leaving a different IVF clinic. I have seen the way other clinics work and can say with confidence that Dr.Montes is amazing. I first came to her in 2019. She preformed surgery to remove endometriosis and fibroids. She did my egg retrieval and handled most of my questions. Unfortunately my first transfer was canceled a few days before the scheduled date due to the world shutting down from Covid. But Dr.Montes called me herself a few times to check on me to see how I was and got us back in for our transfer as soon as it was possible. My first transfer was July 2020 which resulted in the birth of my daughter. We came back to see Dr.Montes in August of 2022 when we were ready to expand our family. She did a Mock trial, and a frozen transfer the next month. I am now 26 weeks along with baby number 2. I will say that my treatment plan was aggressive. But I would do it all over again. Dr. Montes is an amazing Dr. I highly recommend her.
What's one piece of advice would you give a prospective patient of Melissa Montes at Kofinas Fertility Group?
Only advice I have is to ask any and all questions you can think of. She will explain everything and never makes you feel rushed.
During treatment, were you treated like a number or a human with Melissa Montes at Kofinas Fertility Group?
Speaking with Dr.Montes is like speaking to one of my friends. She is kind, warm, honest, and direct. She takes all the time she needs to make sure you understand everything she has explained.
Describe the protocols Melissa Montes used in your cycles at Kofinas Fertility Group and their degree of success.
I don't remember my 1st protocol. My most recent one included progesterone, viagra, estrodile tablets, tacrolimus, metformin, prendisone, intralipid Infusions, enoxaparon 40mg. I was on all this for the first 12 weeks. I will say the one major difference between this time and my first time was the prendisone. It caused me to develop insomnia and then anxiety. I don't know if it was the medications or the early pregnancy that made me so nauseous but this second pregnancy I felt very sick and had low energy the entire first trimester. By the 14-16 week it began to disappear and have felt great ever since. Only thing I am still on now at 26 weeks is the prenatal and the enoxaparon injections which I will remain on until 6 weeks postpartum.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nursing staff at Kofinas Fertility is nothing short of amazing. They are kind, patient, take all the time needed to make you comfortable with what you need to do. By the time I was done there I felt like I was saying goodbye to good friends I won't be seeing for a while.
Describe your experience with Kofinas Fertility Group.
I recommend getting there as early as possible on morning monitoring days if you work. If you get there a little late you could be waiting 45 min to an hour. The front desk is very nice. Communication over the phone is handled well. When you have a question you just call and leVe a message with reception and the Dr or nurse you asked for will call you back as soon as they can. Dr. Montes is also really good about emails. Sometimes she'll even just call you when she gets your email.
NPS
10
Doctor
Melissa Montes
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Lower Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 33
Endometriosis
European
Income $100K - $199K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Montes] had a custom-tailored approach with my husband and I throughout the communication, evaluation, and treatment process. She showed genuine care and compassion... She suggested having laparoscopic surgery to know for certain and Dr. Montes was correct in identifying the issue to be Endometriosis. She was able to treat it right away during the laparoscopic surgery. After three to four weeks of having the laparoscopic surgery with Dr. Montes, I was able to conceive...
The nursing staff [at Kofinas Fertility Group] was wonderful, they assisted me pre and post-surgery. I felt comfortable under their care...Everyone at the clinic is very professional. The flow of the clinic is very organized from a smooth check-in process, to a quick turnaround time to see the doctor, and a fast check-out process. It is always very clean. The clinic's atmosphere is very calm and luxurious...
How was your experience with Melissa Montes at Kofinas Fertility Group?
My husband and I started our fertility journey with Dr. Montes in January 2022. Prior to that, we have been trying to get pregnant for over a year and a half and decided to seek professional advise. Our first appointment with her was wonderful and beyond our expectations as we finally felt hopeful. She provided a plan right away of what testing needed to be done in order to have a better chance of identifying the issue and shared her positive outlook on our dream of having a baby. Within a few weeks, after a thorough evaluation period, Dr Montes was able to identify the most likely root cause of my infertility. She suggested having laparoscopic surgery to know for certain and Dr. Montes was correct in identifying the issue to be Endometriosis. She was able to treat it right away during the laparoscopic surgery. After three to four weeks of having the laparoscopic surgery with Dr. Montes, I was able to conceive! I had a wonderful pregnancy and in less than a year of our first fertility appointment, I delivered a healthy and beautiful daughter. Our family is forever grateful to Dr. Montes for making our fertility journey smooth and delivering positive outcomes. She is an incredible surgeon and her expertise delivered results for us.
What's one piece of advice would you give a prospective patient of Melissa Montes at Kofinas Fertility Group?
Dr. Montes is such an expert in the field of gynecology and fertility. She is results-oriented and professionally guides you through the process to achieve your desired goals. You are truly in the best of care with Dr. Montes.
During treatment, were you treated like a number or a human with Melissa Montes at Kofinas Fertility Group?
Dr. Montes treated me as a human. She had a custom-tailored approach with my husband and I throughout the communication, evaluation, and treatment process. She showed genuine care and compassion throughout our fertility journey.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nursing staff was wonderful, they assisted me pre and post-surgery. I felt comfortable under their care.
Describe your experience with Kofinas Fertility Group.
The clinic has many strengths. Everyone at the clinic is very professional. The flow of the clinic is very organized from a smooth check-in process, to a quick turnaround time to see the doctor, and a fast check-out process. It is always very clean. The clinic's atmosphere is very calm and luxurious.
NPS
10
Doctor
Melissa Montes
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Lower Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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