Kofinas Fertility Group

6 doctors work here

Rated 9.4
Strongly recommend: 90%Neutral: 5%Don't recommend: 5%9.4
90% strongly recommend
138 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
9.4
9.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.5
9.5
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8
8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.4
9.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
9.1
9.1
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
928
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 5 offices

Brooklyn Center
118 3rd Ave
Brooklyn, NY 11217
Lower Manhattan
65 Broadway, 14th Floor
New York, NY 10006
Roslyn Heights
66 Powerhouse Rd.
Roslyn Heights, NY 11577
Staten Island
4855 Hyland Blvd550 Richmond Ave
Staten Island, NY 10312
Upper West Side
55 Central Park West
New York, NY 10023
Show 3 more

138 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 37 - 38
1 IVF
Endometriosis
Poor Egg Quality
Latinx
Middle Eastern
Income $100K - $199K
Operations
1st of 4 Docs
4 IUI With Other Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Kofinas] was very knowledgeable and thoroughly reviewed my medical records. He wanted to be sure to find the root of my infertility. ... His team did there best and ran all the necessary test. After 4 IUIs and 3 IVFs I finally learned I had endometriosis and MTHFR. ... Once I had a successful heart beat he even recommended a great OB in my area in Long Island. By November my long awaited dream will come true. Thanks to Kofinas and his team.
Monitoring is done every morning from 7am -9am. ... Overall the staff [Kofinas Fertility] were all friendly. If your insurance doesn’t cover medications you can buy them from the office. Check pricing and rules when your are there. ... Good at collecting blood. All sonograms are done by doctors which was great. They would educate when needed. ...
How was your experience with George Kofinas at Kofinas Fertility Group?
He was very knowledgeable and thoroughly reviewed my medical records. He wanted to be sure to find the root of my infertility. He and Dr. Montes were kind and taylored my medications to me. It wasn’t just a standard all patients get the same protocol. My meds, my doses were specific to my needs.
What's one piece of advice would you give a prospective patient of George Kofinas at Kofinas Fertility Group?
His main goal is to get you pregnant. The other doctors in the practice all work under his supervision. Once I had a successful heart beat he even recommended a great OB in my area in Long Island. By November my long awaited dream will come true. Thanks to Kofinas and his team.
During treatment, were you treated like a number or a human with George Kofinas at Kofinas Fertility Group?
Kofinas was very kind. He was interested in explaining what others called unexplained infertility. His team did there best and ran all the necessary test. After 4 IUIs and 3 IVFs I finally learned I had endometriosis and MTHFR.
Describe your experience with the nursing staff at Kofinas Fertility Group.
They were very helpful. Good at collecting blood. All sonograms are done by doctors which was great. They would educate when needed. They would inject your morning meds if needed. The surgery coordinator Jessica was great. They weren’t overly/fake friendly either. The were efficient and wanted be sure you had all you needed before leaving the office.
Describe your experience with Kofinas Fertility Group.
Overall the staff were all friendly. If your insurance doesn’t cover medications you can buy them from the office. Check pricing and rules when your are there. Calls are returned in a timely manner and you get your instructions before you leave. You do have to wait in the mornings for monitoring but nothing out of the ordinary from the other 4 REs I’ve been to. I will definitely return for future cycles if I need to.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Monitoring is done every morning from 7am -9am. They were efficient in turning the patients over while giving each person there needed time. You will have to wait that is how it is. I've been to 5 different offices and they all have the same walk-in monitoring format.
Describe the costs associated with your care under George Kofinas at Kofinas Fertility Group.
I have medical insurance which covered most of the process. The medications was a range on quantity. You should know they only accept cash for medication. Co-pays, facility charges, PGS testing a credit card is ok but medication only cash.
What specific things went wrong at Kofinas Fertility Group?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Kofinas Fertility Group.
One thing is I would have liked to know the number of embryos made sooner than at my next appointment. This was probably due to the weekend as my embryo count would have been finalized Sunday evening. My only complaint from an otherwise great experience.
NPS
10
Doctor
George Kofinas
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
9
NPS
9
Age 30 - 32
Diminished Ovarian Reserve
Income $0 - $49K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kofinas was very thorough throughout his examinations and throughout the sonograms. When I took the biopsy I was very scared because it was my first time and he guided me throughout the whole process by telling me exactly what to expect and what was coming next. I always felt he had my best interests at heart. ... The only option for me is to conceive through a donor egg using my husbands sperm.
At Dr. Kofinas office [Kofinas Fertility Group] all the staff were pretty nice I was just a little nervous because the financial administration coordinator was a bit rude when she found out my situation. Other than that the doctors there and nurses were very kind and helpful. I have take sonograms and a biopsy as well along with blood tests. ... The doctors and nurses at this fertility institute all work together as a team and come together to accommodate your needs to the best of their ability.
How was your experience with George Kofinas at Kofinas Fertility Group?
Dr. Kofinas was very thorough throughout his examinations and throughout the sonograms. When I took the biopsy I was very scared because it was my first time and he guided me throughout the whole process by telling me exactly what to expect and what was coming next. I always felt he had my best interests at heart. I have people I used to work with that went to him and had success stories so I was really hoping to have this opportunity to have my chance to become a mom. The biggest problem is that it is so costly 25,000 and I can't afford it because I support both my parents and work full time. It's very hard for me.
What's one piece of advice would you give a prospective patient of George Kofinas at Kofinas Fertility Group?
Put your trust and your dreams into Dr. Kofinas hands, he will assure you you are in the right hands.
During treatment, were you treated like a number or a human with George Kofinas at Kofinas Fertility Group?
At Dr. Kofinas office all the staff were pretty nice I was just a little nervous because the financial administration coordinator was a bit rude when she found out my situation. Other than that the doctors there and nurses were very kind and helpful. I have take sonograms and a biopsy as well along with blood tests.
Describe the protocols George Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
I had sonograms and a biopsy test done to tell if I can become pregnant. The only option for me is to conceive through a donor egg using my husbands sperm. The tests were going to tell me if I had any chance to try and become pregnant. I remember going in for the results and we were so nervous but the doctor told us we can get pregnant that the results came back and I would carry most likely to term and the cervix size looked good and all that. We were ecstatic however out dreams got shattered when we found out the cost of it. We really want to become parents its really hard to save when we are supporting both of my parents. Wish we could find our miracle.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nurses were very welcoming and explained all the steps and what was going to be done whenever I had a visit.
Describe your experience with Kofinas Fertility Group.
The clinic is very welcoming and always tries to answer all of your questions. The office at Dr. George Kofinas is very spacious and very well situated. They have couches chairs and plants situated very nicely in the waiting room. I was very pleased waiting there, usually I'm nervous at appointments however sonething about this place made me feel welcomed. One thing that could be a downside is the doctor you get might not be in on the days and time you may need. The work hours are from I believe 7 am to 5pm. I know for me it was a bit hard to schedule appointments around my work schedule, however thank God I was able to make appointments to see such amazing and kindhearted doctors who really listen to your stories and try to help you in the best way they can. The blood work if I'm correct is all done in the morning. I found that sometimes you can be placed on hold for awhile and sometimes it would be too long that you would just hang up and call back again. The doctors and nurses at this fertility institute all work together as a team and come together to accommodate your needs to the best of their ability. I would definitely recommend this team of doctors and nursing staff to anyone who is looking to start a family. The doctors here are reliable and always try to get back to you if you call or answer any questions you may have. I was recommended from girls I used to work with because they have had success stories of getting pregnant with Dr. kofinas so I said hey what do I have to lose. I am happy I gave myself a chance I'm just sad because we don't have the necessary funding to make our dreams come true. I am continuously praying and hoping for a miracle everyday because I would love to start a family of my own. I believe everyone deserves a chance at that. I would definitely recommend this office and wonderful team of doctors to anyone who wants or has dreams to start a family. They have many successful patients I am only hoping to add to that number of successes they have had over many many years.
Describe the costs associated with your care under George Kofinas at Kofinas Fertility Group.
It cost us over $2,000 for consultation, sonograms and biopsy. The total of the procedure we need is 25,000 plus additional charges I seen on the paper for egg retrieval and other things .
NPS
9
Doctor
George Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
NPS
9
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2015 - 2019, Successful
NPS
10
NPS
10
Age 33 - 37
2 IVF
Endometriosis
Uterine Fibroids
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. George Kofinas is extremely caring, very knowledgeable and a true perfectionist. ... All the procedures done for me were done with highest degree of quality and the recovery was very quick. Dr. Kofinas never gave a slightest room for error, every decision that was made was done with perfection. ... Dr. Kofinas is very diligent and always makes sure you understand every step of the procedure.
The clinic [Kofinas Fertility Group] is very much unkept, very clean and always make me feel comfortable. With state of the art equipment and techniques this clinic makes me very confident and that there is no cutting corners. ... The staff are amazing, very pleasant and professional, everyone knowing your name, to seamless scheduling, fantastic communications and patient service - making each visit stressless and my partner and I have felt so confident the whole time.
How was your experience with George Kofinas at Kofinas Fertility Group?
Dr. George Kofinas is extremely caring, very knowledgeable and a true perfectionist. My experience has been nothing but outstanding, I am completely taken away by his expertise in the field of fertility and medicine. Dr. Kofinas always takes the time to explain related medical terms and conditions. He is friendly and genuine that really makes me feel like I am part of a family. I have done few procedures with Dr. Kofinas and they were all done perfectly and as planned. Truly blessed to be in good hands with Dr. Kofinas.
What's one piece of advice would you give a prospective patient of George Kofinas at Kofinas Fertility Group?
My advice is to trust Dr. Kofinas and follow his instructions and you will have successful result. Dr. Kofinas is very knowledgeable and has many years of experience in this field of practice. I would also advice to ask any questions that you may have, Dr. Kofinas is very diligent and always makes sure you understand every step of the procedure. My main advice is to be patient and confident, you will be rewarded.
During treatment, were you treated like a number or a human with George Kofinas at Kofinas Fertility Group?
Dr. George Kofinas and his team made the whole process as easy as they possibly could and really felt like they were supporting us the whole time. The atmosphere is very personal and friendly, everyone knows you by name and very welcoming. Special attention to detail and very professional during every visit. Every single detail was so thoughtful and help you stay in the best state of mind for this important moment.
Describe the protocols George Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
George Kofinas always works out a strategy depending on each specific situation. Before any treatment strategies are developed each patient's situation is thoroughly evaluated and thought through. During step by step process, detailed instructions were given while closely monitoring results. In my situation results were very positive and always as planned, extra time taken to make sure that a given strategy worked flawlessly. All the procedures done for me were done with highest degree of quality and the recovery was very quick. Dr. Kofinas never gave a slightest room for error, every decision that was made was done with perfection.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Jessica, Angela)
The staff are amazing, very pleasant and professional, everyone knowing your name, to seamless scheduling, fantastic communications and patient service - making each visit stressless and my partner and I have felt so confident the whole time. The nurse take their time to make sure you are completely comfortable and truly seek to make you feel special every step of the way.
Describe your experience with Kofinas Fertility Group.
The clinic is very much unkept, very clean and always make me feel comfortable. With state of the art equipment and techniques this clinic makes me very confident and that there is no cutting corners. The waiting area is spacious and feels luxurious with many patient rooms available.
Describe the costs associated with your care under George Kofinas at Kofinas Fertility Group.
My cost are generally very fair and mostly covered by my private medical insurance. There were some cost associated with certain medication but the prices were reasonable. There was a payment plan option available as well, which was very convenient.
Describe George Kofinas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
The doctor had strong preference to single embryo transfer. He carefully explained that in my specific situation only one embryo transfer was possible. His approach viewed all possible strategies and after thorough consideration with me, we decided on a safe and smart decision, which very positive results.
NPS
10
Doctor
George Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
0
NPS
0
Age 38
1 IVF
Diminished Ovarian Reserve
Tubal Blockage
European
Income $100K - $199K
Architect
2nd of 3 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I was told [by Dr. Brzechffa] I had to do a laparoscopy although all other tests were completely normal - especially the sonohysterography. I was prescribed viagra to improve my lining while my lining was perfect according to all other clinics I saw afterwards. At the end of the conversation he always added that it may never work and he kept pointing out my age...doesn’t do any of the checkups nor any of the procedures. I o my saw him for conversational appointments.
No one from the clinic [Kofinas Fertility Group] ever followed up on anything by themselves. Not for blood results nor fertilization rates. The only time they actually called me was to tell me I’m not pregnant. They sell meds there. Cash only. Compared to my cycle at a different clinic that actually did work, they over-medicated me. Also ran way more tests than necessary...Nurses were seen at a counter in the hallway which is where they also sold you the meds. There was no privacy whatsoever and at times long wait times to get the meds and instructions. They did not have a dedicated nurse for their patients. Just as the doctors for checkups - everything was at random
How was your experience with Peter Brzechffa at Kofinas Fertility Group?
When I had questions I was told to google it. He tried talking me into unnecessary procedures and medications. I saw 4 clinics afterwards and none of those doctors agreed with any of that. For example - I was told I had to do a laparoscopy although all other tests were completely normal - especially the sonohysterography. I was prescribed viagra to improve my lining while my lining was perfect according to all other clinics I saw afterwards. At the end of the conversation he always added that it may never work and he kept pointing out my age. Dr B doesn’t do any of the checkups nor any of the procedures. I o my saw him for conversational appointments.
What's one piece of advice would you give a prospective patient of Peter Brzechffa at Kofinas Fertility Group?
If you want to see a dr that cares at this facility, see dr Sullivan-. She was the only doctor there that seemed to actually care about the patients.
During treatment, were you treated like a number or a human with Peter Brzechffa at Kofinas Fertility Group?
No one from the clinic ever followed up on anything by themselves. Not for blood results nor fertilization rates. The only time they actually called me was to tell me I’m not pregnant. They sell meds there. Cash only. Compared to my cycle at a different clinic that actually did work, they over-medicated me. Also ran way more tests than necessary.
Describe the protocols Peter Brzechffa used in your cycles at Kofinas Fertility Group and their degree of success.
575iu Gonal then 575 Menopur 5 days of 100mg For the transfer lupron, progesterone suppositories and injections, 20mg prednisone, estrogen pills 3 times a day Viagra suppositories 3 times a day prior to transfer to build up lining
Describe your experience with the nursing staff at Kofinas Fertility Group.
Nurses were seen at a counter in the hallway which is where they also sold you the meds. There was no privacy whatsoever and at times long wait times to get the meds and instructions. They did not have a dedicated nurse for their patients. Just as the doctors for checkups - everything was at random
Describe your experience with Kofinas Fertility Group.
The clinic wasn’t organized at all. Wait times were always long and you will never see the same doctor. No one knows your history and most doctors are just negative about everything. I felt like they only cared to make more money. It’s important to know that only Dr Kofinas himself does retrievals and transfers.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Always saw a different doctor. None of which were familiar with my chart or history. They would look up the meds from before while they see you and tell the nurse what to give me. It took up to 1.5-2 hours at times to get out of there. They scheduled test. Ore no i toting appointments then necessary - especially I. The beginning of the cycle which just added more stress.
Describe the costs associated with your care under Peter Brzechffa at Kofinas Fertility Group.
About $20,000 overall (retrieval, PGS testing, transfer). Charged copays even for visits and procedures that weren’t covered by insurance.
What specific things went wrong at Kofinas Fertility Group?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at Kofinas Fertility Group.
Whenever they send prescriptions to my pharmacy, they didn’t send it right away. By the time I would get to the pharmacy (which took me 30 min) the prescription was never there and I had to call the clinic to remind them. Nothing was ordered in advance - even though they knew what meds would be needed. Fertility meds were sold at the clinic directly. Cash only. The negativity of most doctors and nurses there really wore me down. Always pushed for more (unnecessary) year and procedures. Never explained why those would be needed. Was told to google it when I had questions.
NPS
0
Doctor
Peter Brzechffa
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
2 of 5
Trustworthiness
1 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
1 of 5
NPS
0
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
2 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
10
Age 27 - 29
4 IUI
Endometriosis
PCOS
Latinx
Income $50K - $99K
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. B [Brzechffa] was the first doctor to ever make me feel comfortable throughout my entire 8 years of ttc. The moment I met him he was funny, talkative and made me feel like my journey was in the right hands. No matter how scared I was during our visits he reassured me that he wouldn't cause me any unnecessary pain...From the start he was kind and talkative.... Dr.B took the time to care about my situation if even just for that moment. I appreciated that.
My nurse [at Kofinas Fertility] for a good portion of my visits was Jessica. She was the best. Every day that I was there she'd be happy and cheerful...One of their strengths would be they don't have a set appointment schedule between the hours of 7-9am. So you can just walk right in and be seen by a doctor or a nurse for blood draws. They are also very welcoming. When it comes to weaknesses I would say one is that it does take a while to hear back from them if you leave a message for a nurse or doctor. Calling in for results usually ends up an all day game of phone tag. Other than that I love this facility and would recommend it to anyone ttc.
How was your experience with Peter Brzechffa at Kofinas Fertility Group?
Dr. B hit it off with me right from the start. When I first started my journey with Kofinas Institute I originally had another doctor. She had gotten pregnant and was having complications so majority of the time she'd be on leave. They tried to fit me in with another doctor but she was very cold. Like ice. So I requested another doctor. That's when I met Dr.B. From the start he was kind and talkative. I was just about to do my 2nd IUI (of a back to back IUI process) and was completely shaken up as my first IUI had gone terribly just 2 days prior. He made me so relaxed that I barely even felt the catheter go through. He even let me know about my tilted uterus which no other doctor had ever informed me. Dr.B took the time to care about my situation if even just for that moment. I appreciated that.
What's one piece of advice would you give a prospective patient of Peter Brzechffa at Kofinas Fertility Group?
He likes to talk so be prepared to listen.
During treatment, were you treated like a number or a human with Peter Brzechffa at Kofinas Fertility Group?
Dr. B was the first doctor to ever make me feel comfortable throughout my entire 8 years of ttc. The moment I met him he was funny, talkative and made me feel like my journey was in the right hands. No matter how scared I was during our visits he reassured me that he wouldn't cause me any unnecessary pain. I appreciated that because other doctors would just poke and prod me like cattle. He wasn't my regular doctor at first, but after my doctor quit the facility I made it my business to request him for each of my visits thereafter.
Describe the protocols Peter Brzechffa used in your cycles at Kofinas Fertility Group and their degree of success.
Prior to being under the care of Dr.B I had a laparoscopy, hysteroscopy and d&c because an HSG exam did not work for me. While inside they found a large mass weighing down my left Fallopian tube which they removed. They also found endometriosis stage 1 which they too removed. My tubes were reportedly open and I was give. The green light to begin ttc again. 2 weeks after surgery I started my first round of Clomid 50mgs. It failed. After that I did 3 more cycles of Clomid 50mgs. Ovulation didn't occur and pregnancy wasn't achieved. I was told I would need to go the route of injections. While under the care of Dr.B I was on a 75iu then 125iu of Gonal-F switching everyday for about 2 weeks. I'd go in every other day for an ultrasound and blood draws. When my eggs matured I was given the OK to do my trigger shot of Novarel. 2 days after triggering I went in for my IUI. I did this routine for 4 months. Each cycle was a failed attempt and none achieved pregnancy. After my final IUI I was told by Dr.B during a consult visit that IVF would be my last hope at achieving a pregnancy. Since then we've been trying but struggling to save up our pennies to make that happen.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Jessica)
My nurse for a good portion of my visits was Jessica. She was the best. Every day that I was there she'd be happy and cheerful. No matter how nerve wrecking the appointment she'd manage to calm me. The day I found out I'd need surgery she was there and managed to ease all the fear within me. There are a few really great nurses there but she's definitely one of the best.
Describe your experience with Kofinas Fertility Group.
One of their strengths would be they don't have a set appointment schedule between the hours of 7-9am. So you can just walk right in and be seen by a doctor or a nurse for blood draws. They are also very welcoming. When it comes to weaknesses I would say one is that it does take a while to hear back from them if you leave a message for a nurse or doctor. Calling in for results usually ends up an all day game of phone tag. Other than that I love this facility and would recommend it to anyone ttc.
Describe the costs associated with your care under Peter Brzechffa at Kofinas Fertility Group.
My copay was $50 per visit. I had to visit every other day for 3 weeks per month. My injections out of pocket were $80 per injection. I used about 21 injections per cycle. Those were the only costs I had to endure during my past treatments.
What specific things went wrong at Kofinas Fertility Group?
  • Failed to call with results
Describe the specific things that went wrong at Kofinas Fertility Group.
In the past I've had a few problems with getting a nurse to call me back after leaving a few messages for test results or prescriptions. They were few and far between but it has happened.
NPS
10
Doctor
Peter Brzechffa
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
10
NPS
10
Age 38 - 40
3 IUI
5 IVF
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
Recurrent Pregnancy Loss
Latinx
Income $100K - $199K
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Jason Kofinas is super professional, compassionnate, knowledgeable, and kind. At my initial meeting with him, he listened to my medical history and my struggles with fertility. I truely felt understood and heard. He said to me , "We will make this happen"...I received personalized treatment and protocal to deal with my conditions. I was not given the same protocal as the patient before me. Dr. Jason Kofinas explained very treatment and made changes as he thought were beneficial to my treatment.
The nurses [at Kofinas] are super nice and accommodating. They always maded sure that I understood all of the instructions and that I had all of my medication needed. I was a early patient in the office and they always took me in even before office hours. They are all very kind and pleasant. They always made me feel welcome...The moment you walk in, you feel welcome. Its very clean and organized. The staff is friendly and helpful. They have 3 facilities. The Central Park West only provides check up. No medical procedures done there. The only weaknesses is parking is a little bit difficult in all facility.
How was your experience with Jason Kofinas at Kofinas Fertility Group?
Dr. Jason Kofinas is super professional, compassionnate, knowledgeable, and kind. At my initial meeting with him, he listened to my medical history and my struggles with fertility. I truely felt understood and heard. He said to me , "We will make this happen". I'm finally pregnant! I started this journal 5 years ago. Dr. Jason Kofinas was my third doctor and third facility that I received treatment in. I'm forever grateful for my miracle!!!
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
Just trust and believe in him. He is brilliant and so knowlegeable in his field.
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
I received personalized treatment and protocal to deal with my conditions. I was not given the same protocal as the patient before me. Dr. Jason Kofinas explained very treatment and made changes as he thought were beneficial to my treatment.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nurses are super nice and accommodating. They always maded sure that I understood all of the instructions and that I had all of my medication needed. I was a early patient in the office and they always took me in even before office hours. They are all very kind and pleasant. They always made me feel welcome.
Describe your experience with Kofinas Fertility Group.
The clinic is wonderful. The moment you walk in, you feel welcome. Its very clean and organized. The staff is friendly and helpful. They have 3 facilities. The Central Park West only provides check up. No medical procedures done there. The only weaknesses is parking is a little bit difficult in all facility.
NPS
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2019, Successful
NPS
10
NPS
10
Age 42 - 46
1 IVF
Donor Eggs
Endometriosis
Tubal Blockage
Immunological
European
Income $100K - $199K
Nurse or HC Services
1st of 3 Docs
3 IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I had 4 IVF cycles at the other clinic without success and had to obtain donor eggs. Dr. Kofinas was very thorough in checking for genetic mutations and addressing all possible issues. Dr. Kofinas was very confident in the treatments offered and delivered the results discussed.... Protocol for treating patients with immunological issues included many medications such as Lovenox, Metformin, and Prednisone in addition to regular stimulation medications such as Menopure and Gonal-F, Lupron, and Cetrodide.
Clinic [Kofinas Fertility Group] is a part of the hospital and is run smoothly and efficiently. You do need to come in really early if you want to be seen quickly, around 5:30 am. But this allows you to leave before 8 am and still make it to work the same day. The lab results are ready later the same day.... This doctor's policy is to only transfer a single embryo as far as I am aware but this could be specifics of my particular case.
How was your experience with George Kofinas at Kofinas Fertility Group?
I had 4 IVF cycles at the other clinic without success and had to obtain donor eggs. Dr. Kofinas was very thorough in checking for genetic mutations and addressing all possible issues. Dr. Kofinas was very confident in the treatments offered and delivered the results discussed.
What's one piece of advice would you give a prospective patient of George Kofinas at Kofinas Fertility Group?
Follow his directions precisely and you will get the result promised.
During treatment, were you treated like a number or a human with George Kofinas at Kofinas Fertility Group?
I was explained everything when requested and received attention as human.
Describe the protocols George Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
Protocol for treating patients with immunological issues included many medications such as Lovenox, Metformin, and Prednisone in addition to regular stimulation medications such as Menopure and Gonal-F, Lupron, and Cetrodide.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Christina)
Very compassionate and responsible.
Describe your experience with Kofinas Fertility Group.
Clinic is a part of the hospital and is run smoothly and efficiently. You do need to come in really early if you want to be seen quickly, around 5:30 am. But this allows you to leave before 8 am and still make it to work the same day. The lab results are ready later the same day.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
It was convenient and on time
Describe the costs associated with your care under George Kofinas at Kofinas Fertility Group.
I have an insurance that covers fertility treatments.
Describe George Kofinas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
This doctor's policy is to only transfer a single embryo as far as I am aware but this could be specifics of my particular case.
What specific things went wrong at Kofinas Fertility Group?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Kofinas Fertility Group.
I had to stay on top of my medications and make sure that they were ordered and called in on time.
NPS
10
Doctor
George Kofinas
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
3
NPS
3
Age 42
1 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
Unexplained
European
Income $50K - $99K
Nurse or HC Services
2nd of 3 Docs
4 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We felt like she [Dr. Montes] only cared about certain people. Like there was no hope for us so she didn't invest in us. We only had the means for us to do one fresh cycle and one FET. She was pushing us to carry out PGS but we didn't have the money and at that point we felt like she stopped being interested....be more assertive as we let Dr Montes guide us and we should have made our own decisions....there were very high doses of clomid, menipur (6 vials a day), cetrotide as well. Then clexane, steroids, antibiotics. It was a lot.
I felt like Kofinas was all about numbers and making money and not about who we were. Like our dreams were being used....It is well located and in a relatively reputable hospital. They overdo the visits and blood tests and charge too much to the health insurance. this makes IVF sound expensive and make it inaccessible to the general population....It was all about waiting for hours. It took up so much time and they asked you to come in three times a week. It is very difficult to have a working life and add that to the schedule.
How was your experience with Melissa Montes at Kofinas Fertility Group?
We felt like she only cared about certain people. Like there was no hope for us so she didn't invest in us. We only had the means for us to do one fresh cycle and one FET. She was pushing us to carry out PGS but we didn't have the money and at that point we felt like she stopped being interested.
What's one piece of advice would you give a prospective patient of Melissa Montes at Kofinas Fertility Group?
You need to have a lot of time on your hands because you need to wait hours and go in to the hospital at least 3 times a week. Also, be more assertive as we let Dr Montes guide us and we should have made our own decisions.
During treatment, were you treated like a number or a human with Melissa Montes at Kofinas Fertility Group?
I felt like Kofinas was all about numbers and making money and not about who we were. Like our dreams were being used.
Describe the protocols Melissa Montes used in your cycles at Kofinas Fertility Group and their degree of success.
I don't remember much but there were very high doses of clomid, menipur (6 vials a day), cetrotide as well. Then clexane, steroids, antibiotics. It was a lot.
Describe your experience with the nursing staff at Kofinas Fertility Group.
They were different all the time. It was difficult to get them on the phone for results. We always felt like we were bothering them.
Describe your experience with Kofinas Fertility Group.
It is well located and in a relatively reputable hospital. They overdo the visits and blood tests and charge too much to the health insurance. this makes IVF sound expensive and make it inaccessible to the general population.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
It was all about waiting for hours. It took up so much time and they asked you to come in three times a week. It is very difficult to have a working life and add that to the schedule.
Describe the costs associated with your care under Melissa Montes at Kofinas Fertility Group.
It was 20000 per ICSI cycle
Describe Melissa Montes's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
I agree with single embryo transfers as I understand the risks of multiple births.
What specific things went wrong at Kofinas Fertility Group?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
NPS
3
Doctor
Melissa Montes
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
2 of 5
NPS
3
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
9
NPS
8
Age 42
2 IVF
Ashkenazi Jewish
Income $100K - $199K
3rd of 8 Docs
4 IUI With Other Docs
2 IVF With Other Docs
Egg Freezing With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
[Dr. Brzechffa] never came up with our treatment strategies himself. He was a facilitator but not a planner...He is not a proponent of multiple embryo transfer. Anytime we brought it up, he always expressed a negative opinion about it...He is thorough, kind, and patient. One of the best bedside manners of any doctor we've ever dealt with...He always took the time to answer all questions thoroughly and with compassion. He never left us with any doubts. He was very kind but didn't sugarcoat, so we still trusted his opinion. An excellent and straightforward doctor.
They [Kofinas Fertility Group] are overworked and unorganized. A lot of the time, they are trying hard but the staff seems stretched thin...Their administration handles too many cases with too few employees. This is probably how they are able to keep costs low, but the organization suffers as a result...They [monitoring appointments] are usually relatively quick and painless...Everything is a la carte and adds up quickly. Prices are on the low end, but they increase often.
How was your experience with Peter Brzechffa at Kofinas Fertility Group?
He always took the time to answer all questions thoroughly and with compassion. He never left us with any doubts. He was very kind but didn't sugarcoat, so we still trusted his opinion. An excellent and straightforward doctor.
What's one piece of advice would you give a prospective patient of Peter Brzechffa at Kofinas Fertility Group?
What you see is what you get.
During treatment, were you treated like a number or a human with Peter Brzechffa at Kofinas Fertility Group?
He is thorough, kind, and patient. One of the best bedside manners of any doctor we've ever dealt with.
Describe the protocols Peter Brzechffa used in your cycles at Kofinas Fertility Group and their degree of success.
Dr. B never came up with our treatment strategies himself. He was a facilitator but not a planner.
Describe your experience with the nursing staff at Kofinas Fertility Group.
They are overworked and unorganized. A lot of the time, they are trying hard but the staff seems stretched thin.
Describe your experience with Kofinas Fertility Group.
Excellent doctors, overworked staff, and very unorganized administration. They do excellent work, but be prepared for long waits on return emails with their financial dept and be on top of your bills, because they are known to accidentally double bill.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
They are usually relatively quick and painless
Describe the costs associated with your care under Peter Brzechffa at Kofinas Fertility Group.
Everything is a la carte and adds up quickly. Prices are on the low end, but they increase often.
Describe Peter Brzechffa's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
He is not a proponent of multiple embryo transfer. Anytime we brought it up, he always expressed a negative opinion about it.
What specific things went wrong at Kofinas Fertility Group?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Kofinas Fertility Group.
Their administration handles too many cases with too few employees. This is probably how they are able to keep costs low, but the organization suffers as a result.
NPS
9
Doctor
Peter Brzechffa
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
NPS
8
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2018, Unsuccessful
NPS
10
NPS
8
Age 34
Unexplained
European
Income $100K - $199K
Accountant
1st of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Neutral
Unsuccessful
Dr. Kofinas was kind and soft spoken. He routinely expressed confidence in his ability to assist my wife in getting pregnant. He expressed his understanding of the emotional aspect of the process and would personally call myself or my wife if we had any questions or concerns.... Dr. Kofinas wanted us to try IUI procedures first before going into IVF... He took great care in comforting my wife routinely stating that he was almost sure it would be when and not if we get pregnant
Transportation and parking is tough at this facility [Kofinas Fertility Group]. It is located in a hospital so tends to be a busier area. Also the office does not seem to be too modern and seems slightly dated. However the staff and personnel at the clinic seemed knowledgeable and supportive of the patients. They also had plenty of material on hand for reading and research on fertility procedures....IUI was 3,900$ and the explained the IVF assurance fund but did not get into the finances of it
How was your experience with George Kofinas at Kofinas Fertility Group?
Dr. Kofinas was kind and soft spoken. He routinely expressed confidence in his ability to assist my wife in getting pregnant. He expressed his understanding of the emotional aspect of the process and would personally call myself or my wife if we had any questions or concerns.
What's one piece of advice would you give a prospective patient of George Kofinas at Kofinas Fertility Group?
He tends to be more general then specific in his explanations
During treatment, were you treated like a number or a human with George Kofinas at Kofinas Fertility Group?
Dr. Kofinas kept a consistent level of confidence and seemed to understand the emotional aspect of the process. He took great care in comforting my wife routinely stating that he was almost sure it would be when and not if we get pregnant
Describe the protocols George Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
Dr. Kofinas wanted us to try IUI procedures first before going into IVF
Describe your experience with the nursing staff at Kofinas Fertility Group.
I had very limited exposure but they where kind and informative in the limited capacity that we dealt with them.
Describe your experience with Kofinas Fertility Group.
Transportation and parking is tough at this facility. It is located in a hospital so tends to be a busier area. Also the office does not seem to be too modern and seems slightly dated. However the staff and personnel at the clinic seemed knowledgeable and supportive of the patients. They also had plenty of material on hand for reading and research on fertility procedures.
Describe the costs associated with your care under George Kofinas at Kofinas Fertility Group.
IUI was 3,900$ and the explained the IVF assurance fund but did not get into the finances of it
Describe George Kofinas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
We did not get that far.
NPS
10
Doctor
George Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
8
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 38 - 39
Immunological
European
Income $100K - $199K
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Jason [Kofinas] was available at any time to answer questions and never gave up...was able to give a diagnosis after hearing unexplained infertility. He said I have immunologic issues and he was prepared to make a personalized protocol to help me...used Menopur, Gonal to stimulate follicle growth and cetrotide. During the transfer process Dr Jason used Lupron, estrogen and progesterone. For immunologic purposes intralipid infusions, Neupogen, lovenox, plaquenil and tacrolimus...
At this office [Kofinas Fertility Group] it’s nice to be able to see the same doctor and nurses. It was nice being able to create a relationship and having them know your name and not just another person. Mornings are busy at the office...The nurses were available to answer questions in office and via email. Very knowledgable and able to hep....
How was your experience with Jason Kofinas at Kofinas Fertility Group?
Dr Jason sat down with me to go over my testing results and was able to give a diagnosis after hearing unexplained infertility. He said I have immunologic issues and he was prepared to make a personalized protocol to help me.
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
Do not give up and trust in the process
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
Dr Jason was available at any time to answer questions and never gave up
Describe the protocols Jason Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
During the egg retrieval process Dr Jason used Menopur, Gonal to stimulate follicle growth and cetrotide. During the transfer process Dr Jason used Lupron, estrogen and progesterone. For immunologic purposes intralipid infusions, Neupogen, lovenox, plaquenil and tacrolimus.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nurses were available to answer questions in office and via email. Very knowledgable and able to hep
Describe your experience with Kofinas Fertility Group.
At this office it’s nice to be able to see the same doctor and nurses. It was nice being able to create a relationship and having them know your name and not just another person. Mornings are busy at the office
Describe the costs associated with your care under Jason Kofinas at Kofinas Fertility Group.
They worked with insurance but had facility fees and pgs testing is not covered by insurance
Describe Jason Kofinas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
Single embryo transfer after pgs testing is safer for both the mother and baby because the risk of multiple is reduced
NPS
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2018, Unsuccessful
NPS
10
NPS
10
Age 26 - 30
1 IUI
Anovulation
Endometriosis
PCOS
Unexplained
Latinx
Income $0 - $49K
Nurse or HC Services
1st of 4 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
My experience with Dr Narine is overall good. She always answers my questions, the only thing that I advise please ask questions to make sure you get your answer kind of be your own doctor as well and let her know your concerns...She has always ask how I am doing after every failed cycle...I’ve had 5 medicated cycles, 4 were timed intercourse and one IUI with clomid, trigger shot HCG and progesterone suppositories.
Doctors and front desk staff [at Kofinas Fertility] are great. The nurse station is good too, but when there in the rush hours which is usually monitoring from 6-9 they are very busy and forget to call in prescriptions. The MA are great...they [nurses] make you feel welcomed, the only think I dislike about them is that they have never called in medications in on time for me such as the clomid , and hcg which is a vital part of the treatment
How was your experience with Levica Narine at Kofinas Fertility Group?
My experience with Dr Narine is overall good. She always answers my questions, the only thing that I advise please ask questions to make sure you get your answer kind of be your own doctor as well and let her know your concerns
What's one piece of advice would you give a prospective patient of Levica Narine at Kofinas Fertility Group?
Ask question be your on advocate
During treatment, were you treated like a number or a human with Levica Narine at Kofinas Fertility Group?
She has always ask how I am doing after every failed cycle.
Describe the protocols Levica Narine used in your cycles at Kofinas Fertility Group and their degree of success.
I’ve had 5 medicated cycles, 4 were timed intercourse and one IUI with clomid, trigger shot HCG and progesterone suppositories.
Describe your experience with the nursing staff at Kofinas Fertility Group.
There nice, they make you feel welcomed, the only think I dislike about them is that they have never called in medications in on time for me such as the clomid , and hcg which is a vital part of the treatment
Describe your experience with Kofinas Fertility Group.
Doctors and front desk staff are great. The nurse station is good too, but when there in the rush hours which is usually monitoring from 6-9 they are very busy and forget to call in prescriptions. The MA are great 👍🏽
Describe the costs associated with your care under Levica Narine at Kofinas Fertility Group.
Insurance covers everything IUI related . Being monitored with blood work, ultrasounds, trigger shot, clomid with just copays coinsurance and deductibles.
What specific things went wrong at Kofinas Fertility Group?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Kofinas Fertility Group.
Just the calling in of prescriptions is that gone wrong.
NPS
10
Doctor
Levica Narine
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
1 of 5
Adaptability
3 of 5
NPS
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016 - 2018, Successful
NPS
10
NPS
10
Age 36 - 38
2 IVF
2 Embryo Freezing
Endometriosis
Uterine Fibroids
Income $200K - $499K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I felt like human more so because my case was complicated and landed me in the hospital for extended stays. Dr. Narine was only a text or phone call away at all times. Always offering comfort in whatever way possible...Very compassionate and knowledgeable. Always took the time to listen and is patient. She at time resorted to the lead doctor to make the final decision.
The doctors [at Kofinas Fertility Group] are great, facility is clean, the doctors and nursing staff are compassionate. Even the admin staff is polite and tactful...She [nurse] was great in ensuring that I was stocked up on my medications, assisted in administering medications and was prompt in calling to give updates on my blood levels and inform me of any changes that I need to make...Dr. Narine was only a text or phone call away at all times.
How was your experience with Levica Narine at Kofinas Fertility Group?
Very compassionate and knowledgeable. Always took the time to listen and is patient. She at time resorted to the lead doctor to make the final decision...................................................................
What's one piece of advice would you give a prospective patient of Levica Narine at Kofinas Fertility Group?
You should follow her instructions religiously
During treatment, were you treated like a number or a human with Levica Narine at Kofinas Fertility Group?
I felt like human more so because my case was complicated and landed me in the hospital for extended stays. Dr. Narine was only a text or phone call away at all times. Always offering comfort in whatever way possible.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Christina)
She was great in ensuring that I was stocked up on my medications, assisted in administering medications and was prompt in calling to give updates on my blood levels and inform me of any changes that I need to make
Describe your experience with Kofinas Fertility Group.
The doctors are great, facility is clean, the doctors and nursing staff are compassionate. Even the admin staff is polite and tactful.........................................................................................
Describe the costs associated with your care under Levica Narine at Kofinas Fertility Group.
Appx 20K
Describe Levica Narine's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
My doctor was very concerned about me and tried at all cost to avoid complications. She was adamant about transferring one at a time
NPS
10
Doctor
Levica Narine
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
4 of 5
2012, Successful
NPS
10
NPS
10
Age 39
2 IUI
1 IVF
European
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Brzechffa] was amenable to trying IUI when I wanted to do that, and was happy to switch to IVF when we were ready (which really made more sense to begin with anyway)... They [the staff at Kofinas Fertility Group] were lovely. I only ever had one negative interaction with someone at the front desk, otherwise, everyone I dealt with was very very pleasant.
They [the staff at Kofinas Fertility Group] were lovely. I only ever had one negative interaction with someone at the front desk, otherwise, everyone I dealt with was very very pleasant. He [the doctor] was amenable to trying IUI when I wanted to do that, and was happy to switch to IVF when we were ready (which really made more sense to begin with anyway).
How was your experience with Peter Brzechffa at Kofinas Fertility Group?
He was amenable to trying IUI when I wanted to do that, and was happy to switch to IVF when we were ready (which really made more sense to begin with anyway).
During treatment, were you treated like a number or a human with Peter Brzechffa at Kofinas Fertility Group?
the doctor was very personable. during embryo implantation (retreival and implantation always done by kofinas, i believe) we discussed the pelopenisan wars. i always felt treated like a person there.
Describe your experience with the nursing staff at Kofinas Fertility Group.
They were lovely. I only ever had one negative interaction with someone at the front desk, otherwise, everyone I dealt with was very very pleasant.
NPS
10
Doctor
Peter Brzechffa
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 28
Endometriosis
PCOS
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
Immunological
Latinx
Income $200K - $499K
Lawyer
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kofinas is a miracle-maker...is incredibly knowledgeable and exceptional at what he does...noticed and addressed issues that other doctors overlooked...plan was tailored to the advanced presentation of my endometriosis and other issues affecting my hormones and immunological profile
[Kofinas Fertility Group is] a very busy practice with a lot of patients but you wait about as long as you do at any doctors’ office...you see your primary doctor nearly all the time, so it does not feel as if you’re getting shuffled around as needed...Nurse Tierney was incredibly kind and accessible
How was your experience with Jason Kofinas at Kofinas Fertility Group?
Dr. Kofinas is a miracle-maker. He is incredibly knowledgeable and exceptional at what he does. During my treatments, he noticed and addressed issues that other doctors overlooked. His plan was tailored to the advanced presentation of my endometriosis and other issues affecting my hormones and immunological profile. I firmly believe that I would not have been able to achieve a pregnancy without Dr. Jason Kofinas.
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
Be confident in communicating your fears and desires about the fertility process; Dr. Kofinas will listen to you and be as accommodating as he can be.
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
Dr. Kofinas was very familiar with my case and provided personalized medical advice throughout the process. He was attentive to my past trauma related to fertility treatments and flexible about the approach we took.
Describe the protocols Jason Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
I don’t know the technical terms for the protocols he used. I needed medicine to both prevent and start a period because of my PCOS. I had a high dosage of stimulating medicine because I wasn’t responding to lower levels. For embryo transfer, I was on steroids and other immunological medications and intralipids because of my immune issues. The entire process was tailored to my needs and changed as needed based on my response.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Tierney Spencer)
Nurse Tierney was incredibly kind and accessible. She explained steps and medicines in detail whenever there was an addition to the process. I felt very comfortable reaching out to her with questions.
Describe your experience with Kofinas Fertility Group.
It’s a very busy practice with a lot of patients but you wait about as long as you do at any doctors’ office. The doctors are knowledgeable and you see your primary doctor nearly all the time, so it does not feel as if you’re getting shuffled around as needed.
Describe the costs associated with your care under Jason Kofinas at Kofinas Fertility Group.
My insurance (Cigna) covered most of the costs.
NPS
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2023, Successful
NPS
10
NPS
10
Age 41
1 Fertility Medications
Black or African-American
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Jason Kofinas made me feel very comfortable during my process and all my visits. He made me feel like a human because I was able to express to him how I felt, what I was going through and what I wanted...There were so many times, I had doubts and wanted to give up. Dr. Jason would say “ do you trust me “ and I knew I had to keep pushing, especially I worked so hard and didn’t want to give up on the process.
If you are going through this process Kofinas fertility group is the best. Research them and have your trust in them. Everybody works as a team and everybody make you feel comfortable I honestly cannot find any weaknesses in this clinic...I saw a lot of nurses and everybody was great, but my number one nurse that I had so much trust in was Juany. She was patient. She explained everything to me. She made me feel at home.
How was your experience with Jason Kofinas at Kofinas Fertility Group?
This journey was definitely the best decision I have made, and I am happy I chose Kofinas Fertility Group to make my dreams come true. Dr. Jason Kofinas is the best fertility doctors I have come across. He has a lot of patience for his clients and he make you feel so comfortable. There were so many times, I had doubts and wanted to give up. Dr. Jason would say “ do you trust me “ and I knew I had to keep pushing, especially I worked so hard and didn’t want to give up on the process. I could honestly say the whole team is A+ in my book. They are so nice and friendly and make you feel like you are home… I felt I was part of the team/family with the Kofinas team. Jason Kofinas made my dream come true and I am so happy I put my trust in him. If I had to do IVF again Kofinas fertility group will be my place to go too. Baby D will be here 2024 🥰
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
If you would like to do the process, go in it with all your heart. And have lots of trust in Dr. Kofinas and his team.
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
Dr. Jason Kofinas made me feel very comfortable during my process and all my visits. He made me feel like a human because I was able to express to him how I felt, what I was going through and what I wanted. I told him when I won, and I had a lot of trust in him, and he made me believe in him.
Describe the protocols Jason Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
I can honestly tell you I had lots of treatments strategies and protocols during my cycles. I can’t name them all. All I know is that dr. Jason Kofinas explained them to me and told me to trust him.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Juany )
I saw a lot of nurses and everybody was great, but my number one nurse that I had so much trust in was Juany. She was patient. She explained everything to me. She made me feel at home.
Describe your experience with Kofinas Fertility Group.
If you are going through this process Kofinas fertility group is the best. Research them and have your trust in them. Everybody works as a team and everybody make you feel comfortable I honestly cannot find any weaknesses in this clinic
Describe the costs associated with your care under Jason Kofinas at Kofinas Fertility Group.
It was very expensive but all worth it
Describe Jason Kofinas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
Everything worked out with the doctor said he would
NPS
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2019, Successful
NPS
10
NPS
10
Age 32 - 35
3 IUI
2 IVF
Anovulation
Endometriosis
PCOS
Poor Egg Quality
Immunological
European
Income $500K
Investment Banker
1st of 4 Docs
7 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Fertility can be a very long and lonely road, but Dr. Narine eases this pain. She is calm, empathetic and patient. She makes herself avaible at all times and thoroughly cares about all of her patients, giving each personalized treatment based on their needs. You never just feel like another fertility case.... Little did I know when meeting her back in 2016 that she would be my Godsend. Thanks to her I now have a 2 year old son and a sibling for him on the way! It is because of her knowledge, persistence, guidance and compassion that I have my very own family
I cannot give enough praise to the all the doctors , nurses and staff at the Kofinas Fertility Group, especially Dr. Narine, my primary fertility doctor.... Strengths: compassionate - knowledgaebale - striaghtforward - emphatic - persistent - hopeful - positive - strong - individualized treatment - Weakness: none - amazing experience all doctors nurses and staff... Little did I know when meeting her back in 2016 that she would be my Godsend. Thanks to her I now have a 2 year old son and a sibling for him on the way!
How was your experience with Levica Narine at Kofinas Fertility Group?
I cannot give enough praise to the all the doctors , nurses and staff at the Kofinas Fertility Group, especially Dr. Narine, my primary fertility doctor. Little did I know when meeting her back in 2016 that she would be my Godsend. Thanks to her I now have a 2 year old son and a sibling for him on the way! It is because of her knowledge, persistence, guidance and compassion that I have my very own family (something that I never thought was possible for me). Fertility can be a very long and lonely road, but Dr. Narine eases this pain. She is calm, empathetic and patient. She makes herself avaible at all times and thoroughly cares about all of her patients, giving each personalized treatment based on their needs. You never just feel like another fertility case. Please, please, please go see Dr. Narine if you are struggling to conceive. Your future family is only an appointment away.
What's one piece of advice would you give a prospective patient of Levica Narine at Kofinas Fertility Group?
She is the best!
During treatment, were you treated like a number or a human with Levica Narine at Kofinas Fertility Group?
I cannot give enough praise to the all the doctors , nurses and staff at the Kofinas Fertility Group, especially Dr. Narine, my primary fertility doctor. Little did I know when meeting her back in 2016 that she would be my Godsend. Thanks to her I now have a 2 year old son and a sibling for him on the way! It is because of her knowledge, persistence, guidance and compassion that I have my very own family (something that I never thought was possible for me). Fertility can be a very long and lonely road, but Dr. Narine eases this pain. She is calm, empathetic and patient. She makes herself avaible at all times and thoroughly cares about all of her patients, giving each personalized treatment based on their needs. You never just feel like another fertility case. Please, please, please go see Dr. Narine if you are struggling to conceive. Your future family is only an appointment away.
Describe your experience with Kofinas Fertility Group.
Strengths: compassionate - knowledgaebale - striaghtforward - emphatic - persistent - hopeful - positive - strong - individualized treatment - Weakness: none - amazing experience all doctors nurses and staff
Describe the costs associated with your care under Levica Narine at Kofinas Fertility Group.
Don’t remember
NPS
10
Doctor
Levica Narine
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
1 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2024, Successful
NPS
10
NPS
10
Age 34
1 Fertility Medications
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Jason Kofinas is the absolute best...Timed ovulation / intercourse...compassionate, realistic, will explain any details / answer all questions...provided us with a comprehensive plan to reach out fertility goals...takes your fertility goals into account when providing advice on next steps
Every office of Kofinas fertility (in NYC where I was treated) is state of the art and clean. They are efficient and timely in all appointments and it’s very convenient that they are located in the same building as a reproductive surgery center...helpful in every sense, from appointments, to answering questions, to helping navigate insurance
How was your experience with Jason Kofinas at Kofinas Fertility Group?
Dr. Jason Kofinas is the absolute best. He came highly recommended by so many of my acquaintances that struggled with fertility and I am so happy I decided to see him as a patient. He is compassionate, realistic, will explain any details / answer all questions. He provided us with a comprehensive plan to reach out fertility goals and we are successfully pregnant with our second child. I cannot recommend Dr. Kofinas enough - he is a miracle worker!
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
If you are considering seeing a specialist for your fertility journey, run, don’t walk to his office!!
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
Dr. Jason Kofinas goes above and beyond during each and every visit. He truly takes the time to explain all options, answer all questions (in person and very responsive via email) and takes your fertility goals into account when providing advice on next steps. He is truly amazing and I am so grateful he was my doctor during this stressful process
Describe the protocols Jason Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
Timed ovulation / intercourse.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The staff at Kofinas fertility are rockstars. They are so helpful in every sense, from appointments, to answering questions, to helping navigate insurance. They are the best of the best
Describe your experience with Kofinas Fertility Group.
Every office of Kofinas fertility (in NYC where I was treated) is state of the art and clean. They are efficient and timely in all appointments and it’s very convenient that they are located in the same building as a reproductive surgery center
Describe the costs associated with your care under Jason Kofinas at Kofinas Fertility Group.
I have Progyny benefits and my fertility treatment went through them
NPS
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, 15 Eggs Frozen
NPS
10
NPS
10
Age 37
1 Egg Freezing
European
Income $200K - $499K
Doctor
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Jason Kofinas stood out for me in a large way. A wonderful, warm, knowledgeable physician- a human (!)- who always made me feel that I could ask questions and inquire as much about my treatment as I needed to. He was responsive, understanding, pragmatic, realistic...with excellent bedside manner. A talented physician...a true doc. I was very happy with my treatment. ... I have immense respect for this physician... I find him a true talent in what he does- and, am immensely grateful to him. He is kind, compassionate, understanding, reasonable, and soft in his approach while covering all of the necessary information. ...
Kind staff, organized; they know what they are doing. The clinic is clean, well-kept. I was seen in an overall timely manner (keeping in mind that I had to rush to work each time). I felt well-directed and taken care of. ... [nursing staff] Warm, kind, understanding, able to explain the protocol thoroughly. ... Egg Freezing, total with anesthesia- 5,800.00. Medications roughly 3,000 (if not covered by insurance).
How was your experience with Jason Kofinas at Kofinas Fertility Group?
As I wrote in the previous section- please refer to that. I have immense respect for this physician... I find him a true talent in what he does- and, am immensely grateful to him. He is kind, compassionate, understanding, reasonable, and soft in his approach while covering all of the necessary information.
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
Ask for him...
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
I am a physician- with my background, Dr. Jason Kofinas stood out for me in a large way. A wonderful, warm, knowledgeable physician- a human (!)- who always made me feel that I could ask questions and inquire as much about my treatment as I needed to. He was responsive, understanding, pragmatic, realistic...with excellent bedside manner. A talented physician...a true doc. I was very happy with my treatment.
Describe the protocols Jason Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
Balancing out rigor of treatment (and how injections would affect my body) vs trying to obtain as many mature eggs as possible.
Describe your experience with the nursing staff at Kofinas Fertility Group.
Warm, kind, understanding, able to explain the protocol thoroughly.
Describe your experience with Kofinas Fertility Group.
Kind staff, organized; they know what they are doing. The clinic is clean, well-kept. I was seen in an overall timely manner (keeping in mind that I had to rush to work each time). I felt well-directed and taken care of.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Overall very well run.
Describe the costs associated with your care under Jason Kofinas at Kofinas Fertility Group.
Egg Freezing, total with anesthesia- 5,800.00. Medications roughly 3,000 (if not covered by insurance).
Describe Jason Kofinas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
N/A
NPS
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 32
2 Egg Freezing
Diminished Ovarian Reserve
European
Income $200K - $499K
Marketer or PR
2nd of 3 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. George Kofinas was] friendly, responsive, and encouraging and ready to answer all questions and concerns...With a low AMH, it matters to have every single egg retrieved and frozen. Not only were they able to retrieve what was a high number for my case, but they were also able to correct the course of my treatment during a cycle where most follicles weren't growing half-way through...I had gone to multiple other clinics for consultations prior to choosing Kofinas and they had the most competent staff from what I've seen.
I am beyond happy with the clinic [Kofinas Fertility Group] and the quality of treatment. I've referred all my girlfriends to them...The nursing staff is lovely, personable and friendly. Their aim is to have you in and out in a timely manner and they are competent in explaining eg. medication and care instructions... Their new surgery center in Lower Manhattan is brand new and the overall experience there was nothing short of professional. Their services are priced very competently and reasonably for the quality they provide.
How was your experience with George Kofinas at Kofinas Fertility Group?
With a low AMH, it matters to have every single egg retrieved and frozen. Not only were they able to retrieve what was a high number for my case, but they were also able to correct the course of my treatment during a cycle where most follicles weren't growing half-way through.
What's one piece of advice would you give a prospective patient of George Kofinas at Kofinas Fertility Group?
Meet them! I am beyond happy with the clinic and the quality of treatment. I've referred all my girlfriends to them.
During treatment, were you treated like a number or a human with George Kofinas at Kofinas Fertility Group?
At Kofinas, all of the doctors and nurses are friendly, responsive, and encouraging and ready to answer all questions and concerns. I had gone to multiple other clinics for consultations prior to choosing Kofinas and they had the most competent staff from what I've seen.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nursing staff is lovely, personable and friendly. Their aim is to have you in and out in a timely manner and they are competent in explaining eg. medication and care instructions.
Describe your experience with Kofinas Fertility Group.
Strengths: top of the line lab and high success rate. Their new surgery center in Lower Manhattan is brand new and the overall experience there was nothing short of professional. Their services are priced very competently and reasonably for the quality they provide.
NPS
10
Doctor
George Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2024, Successful
NPS
10
NPS
10
Age 38 - 41
3 IVF
3 Egg Freezing
Recurrent Pregnancy Loss
European
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Jason Kofinas was an] Excellent doctor and person. Compassionate and understanding. Would answer every email with calm and supportive responses. He was always available...Always knew every detail of your case and knew and chatted about life outside of infertility...always quick to adjust medications if needed
[Kofinas Fertility Group] overall is well organized and well run. The billing and finance departments could use better communication as I would get bills for procedures that had been paid in full... is clean and welcoming and warm...Monitoring was first come first serve. There were times I would wait longer than an hour to be seen...Friendly and accommodating. Always knew you by name and always had friendly and enjoyable exchanges...
How was your experience with Jason Kofinas at Kofinas Fertility Group?
Excellent doctor and person. Compassionate and understanding. Would answer every email with calm and supportive responses. He was always available to hear what was happening and was always quick to adjust medications if needed. I enjoyed his thoroughness and explanations. He was always attentive and responsive
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
Ask as many questions as possible. Do not feel as if you are bothering him; he loves helping and his job and he is always available. There is no silly questions. Come prepared with your questions and take notes. There is a lot of info that goes back and forth and may be hard to remember it all
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
Attentive and responsive to every request. Always knew every detail of your case and knew and chatted about life outside of infertility.
Describe the protocols Jason Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
I’m not sure of the details but when my first retrieval did not end up with any viable embryos he called us to discuss the results and go over our other options. He explained in detail why it could happen and made a plan that felt comfortable for us. He has always been very supportive and knowledgeable and communicates well
Describe your experience with the nursing staff at Kofinas Fertility Group.
Friendly and accommodating. Always knew you by name and always had friendly and enjoyable exchanges. Was able to communicate with the nurses via email which they were responsive to. Also could ask them questions regarding medication and procedure
Describe your experience with Kofinas Fertility Group.
The clinic overall is well organized and well run. The billing and finance departments could use better communication as I would get bills for procedures that had been paid in full. Overall the clinic is an excellent place that is clean and welcoming and warm.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Monitoring was first come first serve. There were times I would wait longer than an hour to be seen. But this is common as he does have a robust patient count. Other times I would be seen immediately.
Describe the costs associated with your care under Jason Kofinas at Kofinas Fertility Group.
Higher than most other clinics but definitely worth it. They did their best to have insurance cover what they could.
NPS
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2022 - 2024, Successful
NPS
8
NPS
8
Age 33 - 35
3 IVF
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
Immunological
Unexplained
South Asian
Income $200K - $499K
2nd of 2 Docs
2 IUI With Other Docs
Neutral
Neutral
Successful
Dr Jason was always nice, upbeat...constant monitoring and plan changes based on what had happened in the past...had some surgeries with Dr Jason and they went smoothly...Procedures to clean up the uterus included polyp removal and laparoscopy to remove endometriosis...transferred a single "best" embryo that was euploid
Strengths [of Kofinas Fertility Group]...high touch care...willing to try unusual medications to gain numbers...typically saw my doctor vs other nurses or PAs...Weaknesses: Complex insurance claims, sometimes long waiting times...nurses were great - they were very efficient, collecting blood while we waited for the ultrasound
How was your experience with Jason Kofinas at Kofinas Fertility Group?
Dr Jason was the best doctor - I appreciated the constant monitoring and plan changes based on what had happened in the past and what didn't work. I was impressed that Dr Jason was willing to try everything that could possibly make a difference based on latest evidence. I also had some surgeries with Dr Jason and they went smoothly.
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
Be open to trying any tweaks to a "standard" protocol as every little edge matters.
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
Dr Jason was always nice, upbeat, and asked about my day and how I was. I also loved the nurses who did the bloodwork and made conversation.
Describe the protocols Jason Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
Primarily for egg retrievals, the medications were gonal, menopur, cetrotide. For some egg retrievals, human growth hormone was added. Procedures to clean up the uterus included polyp removal and laparoscopy to remove endometriosis. For the FET, the medications were progesterone, estradiol, lovenox, neupogen.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nurses were great - they were very efficient, collecting blood while we waited for the ultrasound which ended up greatly reducing waiting time.
Describe your experience with Kofinas Fertility Group.
Strengths - more high touch care than some larger centers in the city. More willing to try unusual medications to gain numbers. I liked that I typically saw my doctor vs other nurses or PAs. Weaknesses: Complex insurance claims, sometimes long waiting times.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
As efficient as could be in the mornings - at first, I tried to be the first person there in the mornings only to realize it was incredibly busy at 6:30 AM for the 7-9 AM monitoring hours. Afterwards, I aimed to arrive around 8:45 AM and was often the only person there which made the process seem faster and smoother. I'd recommend arriving just before the end of monitoring hours rather than going early.
Describe the costs associated with your care under Jason Kofinas at Kofinas Fertility Group.
Unsure of exact cost, but spent >$50k
Describe Jason Kofinas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
We transferred a single "best" embryo that was euploid. We could have selected sex but were not comfortable doing so.
NPS
8
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
8
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 30 - 31
2 IVF
2 Embryo Freezing
Endometriosis
European
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Jason Kofinas is truly a genius in his field. He had me do an extensive amount of specialized testing and medically necessary treatments, to lead me to more and more answers and a successful transfer on my very first time! I truly believe if I wasn't with Dr. Jason Kofinas, I would not be where I am now (9 weeks pregnant!). Working with Dr. Jason Kofinas, truly felt like I was his only patient. I saw him at EVERY SINGLE appointment, never pushed off to an NP (I don't know how he does it). He cares so much about his patients and their success rates.
I wish every couple struggling with infertility could access Kofinas Fertility, so if you are lucky enough to have the opportunity to do so, please do. They are the Gold Standard of Fertility Clinics. They facility is clean and up to date. There is an associated surgical center for all procedures which makes your experience way easier. Communication on the whole team including the financial department is amazing and quick. They offer first come first serve monitoring appointments in the early morning which made it easy for me to never miss work. They are overall very organized and thorough.
How was your experience with Jason Kofinas at Kofinas Fertility Group?
Dr. Jason Kofinas and his whole team is truly the gold standard of Fertility Clinics. I can't express enough how truly blessed I was to have been under his care. Dr. Jason Kofinas treated me as an individual case, found the root of my infertility issues, and then specialized my protocol to help me have the best chance of success. Coming from a different clinic before Kofinas Fertility, I know this is not always the case. At my first clinic I felt like another person on a conveyor belt with the same protocol as everyone else and no specialized care. That is why I left that clinic and thankfully found Kofinas Fertility. Dr. Jason Kofinas is truly a genius in his field. He had me do an extensive amount of specialized testing and medically necessary treatments, to lead me to more and more answers and a successful transfer on my very first time! I truly believe if I wasn't with Dr. Jason Kofinas, I would not be where I am now (9 weeks pregnant!). Working with Dr. Jason Kofinas, truly felt like I was his only patient. I saw him at EVERY SINGLE appointment, never pushed off to an NP (I don't know how he does it). He cares so much about his patients and their success rates. When ever I had a question he answered all my emails even at late hours and on the weekends. His nurses and whole team are so compassionate, helpful and responsive. I wish every couple struggling with infertility could access Kofinas Fertility, so if you are lucky enough to have the opportunity to do so, please do. Dr. Jason Kofinas and his whole team have such a special place in my heart. They have made a hug difference in my life and they are people me and my husband will never forget.
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
Trust him and his recommendations/ protocol, You are in the best hands. He is a true genius in his field.
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
Dr. Jason Kofinas and his whole team is truly the gold standard of Fertility Clinics. I can't express enough how truly blessed I was to have been under his care. Dr. Jason Kofinas treated me as an individual case, found the root of my infertility issues, and then specialized my protocol to help me have the best chance of success. Coming from a different clinic before Kofinas Fertility, I know this is not always the case. At my first clinic I felt like another person on a conveyor belt with the same protocol as everyone else and no specialized care. That is why I left that clinic and thankfully found Kofinas Fertility.
Describe the protocols Jason Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
I had Endometriosis and a low AMH, so his protocol for me was very specific to my diagnosis. He first recommended we embryo bank and do two retrievals before any transfer. With both retrievals we banked 7 PGT normal embryos. After that he noticed signs an inflamed tube, which would have decreased my chances of a successful transfer. We agreed I should remove the tube first. After that we did a mock transfer and additional testing including NK cells. This test came back high, which was information he needed to alter my transfer protocol. Shortly after we transfered one embryo with success!
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nurses and whole Kofinas team was very compassionate, very skilled, helpful and responsive. They cared so much and were always there for you. They made my time here a positive journey. I am very grateful for their care.
Describe your experience with Kofinas Fertility Group.
I wish every couple struggling with infertility could access Kofinas Fertility, so if you are lucky enough to have the opportunity to do so, please do. They are the Gold Standard of Fertility Clinics. They facility is clean and up to date. There is an associated surgical center for all procedures which makes your experience way easier. Communication on the whole team including the financial department is amazing and quick. They offer first come first serve monitoring appointments in the early morning which made it easy for me to never miss work. They are overall very organized and thorough.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Very efficient, fast, and comfortable. I was always able to get in and out and make it to work on time.
Describe the costs associated with your care under Jason Kofinas at Kofinas Fertility Group.
They took my Prodgyn insurance which covered almost all costs.
NPS
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 36 - 38
1 IVF
European
Latinx
Income $200K - $499K
Marketer or PR
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I spent nearly 3 years with Dr Kofinas dealing with unexplained infertility and cannot thank him enough for never giving up on my case...he was so compassionate and direct, taking the time to explain the plan and when setbacks occurred, providing rationale and alternate plans. I felt like we were on a team and he was as committed as I was to getting me pregnant. I was able to see him each visit and he was always available via email...
The staff [at Kofinas Fertility Group] was very friendly and available via messaging system. Sometimes unfortunately it resulted in a game of telephone to reach them but they were always attentive and helpful, however at this practice I was doing my main communication with the doctor directly - which I loved...The facilities are immaculate and I appreciated that there were multiple locations in the city and there was a surgical center on-site instead of going to a separate hospital...
How was your experience with Jason Kofinas at Kofinas Fertility Group?
I spent nearly 3 years with Dr Kofinas dealing with unexplained infertility and cannot thank him enough for never giving up on my case- I am now happily celebrating 1 month with my miracle baby. I loved that he was so compassionate and direct, taking the time to explain the plan and when setbacks occurred, providing rationale and alternate plans. I felt like we were on a team and he was as committed as I was to getting me pregnant. I was able to see him each visit and he was always available via email - which I know doesn’t happen at most practices.
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
Trust him! but of course do your own research so you can ask informed questions.
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
I had a difficult case and never felt like a number - Dr Kofinas always provided an individualized plan- doing extra research to figure out the best solutions. He is extremely caring and takes the time to explain everything and answer any questions - he is also always available via email and responds extremely quickly. I always felt extremely comfortable with him and never intimated or that he was trying to push me into a procedure without trying the least invasive option first - which is not always common in the fertility world!
Describe the protocols Jason Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
I liked that he tried the least invasive options first but also tried to get to the root of the issue before going further, like removal of fibroids in my case. With my recurrent losses and after having to resort to a second IVF cycle due to a chemical pregnancy, he also really individualized my plan to include even experimental procedures like intralipids — and it worked!
Describe your experience with the nursing staff at Kofinas Fertility Group.
The staff was very friendly and available via messaging system. Sometimes unfortunately it resulted in a game of telephone to reach them but they were always attentive and helpful, however at this practice I was doing my main communication with the doctor directly - which I loved
Describe your experience with Kofinas Fertility Group.
The facilities are immaculate and I appreciated that there were multiple locations in the city and there was a surgical center on-site instead of going to a separate hospital. The only thing to know is that morning monitoring hours can be very long at times - it’s a popular place and morning hours are first come first serve, so just keep that in mind.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Morning monitoring hours were first come first serve and sometimes the waits were extremely long. It was different each day and hard to predict. But I did like that each time I still was able to see my doctor specifically
Describe the costs associated with your care under Jason Kofinas at Kofinas Fertility Group.
I was very lucky to have Progyny insurance through work which covered a majority of my procedures so I cannot speak to specific costs if you have no coverage. However I do advise shopping around for meds instead of buying direct from the facility - the nurses can even give you some suggestions of where to look.
What specific things went wrong at Kofinas Fertility Group?
  • Failed to call with results
Describe the specific things that went wrong at Kofinas Fertility Group.
The only issue was sometimes delays with calling in prescriptions or calling in to the wrong pharmacy
NPS
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2022, Successful
NPS
10
NPS
10
Age 36 - 40
6 IUI
2 IVF
2 Egg Freezing
2 Embryo Freezing
Unexplained
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I never felt disregarded during my fertility journey with Dr. Jason [Kofinas], he was very responsive to all my concerns when I was under his care. He has excellent bed side manners!...He is honest and caring and goes above and beyond for his patients. He is a great communicator and will respond to all your concerns. Our experience from the beginning till the end of our fertility journey was beyond amazing...
It is obvious that the clinic [Kofinas Fertility Group] works as a team and is organized. They have excellent communication skills with their patients, they are caring and professional. The facility locations are clean and modern...It’s best to get there earlier to get on line and sign in. Monitoring hours were from 7-9 am. I would get to the office and stand outside by 6:15 to get in line...
How was your experience with Jason Kofinas at Kofinas Fertility Group?
When my husband and I first met Dr. Jason Kofinas we immediately felt comfortable with our decision. He is honest and caring and goes above and beyond for his patients. He is a great communicator and will respond to all your concerns. Our experience from the beginning till the end of our fertility journey was beyond amazing.
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
You are in great hands, have patience and trust the process.
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
I never felt disregarded during my fertility journey with Dr. Jason, he was very responsive to all my concerns when I was under his care. He has excellent bed side manners!
Describe the protocols Jason Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
Prior to the start of my IUI cycles there was a fibroid removed from my uterus. I started my first cycle 3 months after my procedure. Unfortunately none of my IUI cycles were successful. I then started the egg retrieval process. My first embryo transfer was successful! I now have a beautiful healthy girl , and expecting another baby this winter. Both of my transfers were successful on the first try. Treatments and strategies included oral medicine and injections throughout the IVF process.
Describe your experience with the nursing staff at Kofinas Fertility Group.
Excellent staff, very welcoming, and responsive to all protocols given my Dr Jason
Describe your experience with Kofinas Fertility Group.
It is obvious that the clinic works as a team and is organized. They have excellent communication skills with their patients, they are caring and professional. The facility locations are clean and modern.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
It’s best to get there earlier to get on line and sign in. Monitoring hours were from 7-9 am. I would get to the office and stand outside by 6:15 to get in line .
Describe the costs associated with your care under Jason Kofinas at Kofinas Fertility Group.
I don’t remember the final cost my insurance covered 75% , I am a NYC public school teacher.
NPS
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5

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