Fertility Associates of Memphis (Ivy Fertility Network Clinic)

4 doctors work here

Rated 8.3
Strongly recommend: 61%Neutral: 21%Don't recommend: 18%8.3
61% strongly recommend
69 reviews
Operations
8.3
8.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.5
8.5
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.5
7.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
7.7
7.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.4
7.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
727
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Memphis
80 Humphreys Center, Suite 307
Memphis, TN 38120

69 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
9
Age 34
1 Fertility Medications
PCOS
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Kutteh] presents information in a scientific and neutral way. I like this about him. He is very comfortable being blunt and to the point. You can tell he cares but he isn’t going to sugar coat anything...He will answer all of your questions. He is intelligent and to the point and is going to give it to you like it is. I appreciate that. He is easy to understand and breaks things down well so that they are easy to understand. He listens to how you wanna pursue treatment and gives his honest opinion but respects your decisions...
Front desk staff [at Kutteh Ke Fertility Associates] seem to sometimes get frustrated easily but they are generally fine. I appreciate the clinics hours and straightforward pricing. They are upfront and clear about everything. Going in for bloodwork is quick and simple...[nurses] Super, super responsive. I always get a call back within the expected time frame...Make your appointments as soon as you can because they fill up super quickly....
How was your experience with William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
He will answer all of your questions. He is intelligent and to the point and is going to give it to you like it is. I appreciate that. He is easy to understand and breaks things down well so that they are easy to understand. He listens to how you wanna pursue treatment and gives his honest opinion but respects your decisions. I guess I would say that bedside manner isn’t his strength but I prefer science and rational explanation so he works for me. He isn’t going to sugar coat anything or dwell on emotion.
What's one piece of advice would you give a prospective patient of William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Make your appointments as soon as you can because they fill up super quickly.
During treatment, were you treated like a number or a human with William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
He presents information in a scientific and neutral way. I like this about him. He is very comfortable being blunt and to the point. You can tell he cares but he isn’t going to sugar coat anything.
Describe your experience with your nurse at Fertility Associates of Memphis (Ivy Fertility Network Clinic). (Assigned nurse: Michelle)
Super, super responsive. I always get a call back within the expected time frame.
Describe your experience with Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Front desk staff seem to sometimes get frustrated easily but they are generally fine. I appreciate the clinics hours and straightforward pricing. They are upfront and clear about everything. Going in for bloodwork is quick and simple.
NPS
9
Doctor
William Kutteh
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
9
Clinic
Fertility Associates of Memphis (Ivy Fertility Network Clinic)
Memphis
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 37
3 Fertility Medications
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Kutteh] seemed compassionate and caring. He is very knowledgeable and explained our treatment plan thoroughly. My husband and I felt comfortable speaking with him. He seemed to genuinely care about our struggles with infertility...He is straightforward about the direction he wants to take your treatments. He is also thorough so be prepared to listen carefully and take notes. He explained things for us several times when we were not fully understanding the first time.
Make sure to have as much paperwork filled out ahead of time as possible [at Kutteh Ke]. They have several forms on their website and they are very detailed. This took more quite a while to fill out, and I would have been stressed if I had waited until we arrived to fill out the paperwork. They are good about calling for appointment reminders and charges for future appointments...The nursing staff seemed to stay on top of things. We have had a good experience thus far.
How was your experience with William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
He seemed compassionate and caring. He is very knowledgeable and explained our treatment plan thoroughly. My husband and I felt comfortable speaking with him. He seemed to genuinely care about our struggles with infertility.
What's one piece of advice would you give a prospective patient of William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
He is straightforward about the direction he wants to take your treatments. He is also thorough so be prepared to listen carefully and take notes. He explained things for us several times when we were not fully understanding the first time.
During treatment, were you treated like a number or a human with William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
He was very thorough in explaining our treatment plan. He seemed compassionate and caring.
Describe the protocols William Kutteh used in your cycles at Fertility Associates of Memphis (Ivy Fertility Network Clinic) and their degree of success.
We have done 3 rounds of leterzole 2.5 mg. He wants us to return for a follow up and IUI if these treatments are unsuccessful.
Describe your experience with your nurse at Fertility Associates of Memphis (Ivy Fertility Network Clinic). (Assigned nurse: Michelle Robert's )
The nursing staff seemed to stay on top of things. We have had a good experience thus far.
Describe your experience with Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Make sure to have as much paperwork filled out ahead of time as possible. They have several forms on their website and they are very detailed. This took more quite a while to fill out, and I would have been stressed if I had waited until we arrived to fill out the paperwork. They are good about calling for appointment reminders and charges for future appointments.
Describe the costs associated with your care under William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Probably close to $1000 thus far. We are still under treatment.
NPS
10
Doctor
William Kutteh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
10
Clinic
Fertility Associates of Memphis (Ivy Fertility Network Clinic)
Memphis
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
10
NPS
10
Age 36 - 38
Donor Eggs
Diminished Ovarian Reserve
PCOS
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
Income $100K - $199K
Operations
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Ke has a million things going on at any given point of his day yet when he’s with you you feel as though you’re his only priority.... After over 5 years of suffering from infertility and given no answers as to why, Dr. Ke took his time with us and now we have a beautiful son to show for it. He’s definitely a blessing to many and I have recommended him to everyone that I know that’s having issues
I really don’t have a bad thing to say about this clinic [Kutteh Ke Fertility]. I have several friends that are current patients and I am a advocate for Dr. Ke anytime I’m ask my opinion. The staff, lab workers, nurses and Doctors are all amazing at what they do.... Donor eggs single cycle was around $20,000 and medicine around $1500-$2000.... [nursing staff] Always available, and ready to help you with any questions that arise
How was your experience with Raymond Ke at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
After over 5 years of suffering from infertility and given no answers as to why, Dr. Ke took his time with us and now we have a beautiful son to show for it. He’s definitely a blessing to many and I have recommended him to everyone that I know that’s having issues
What's one piece of advice would you give a prospective patient of Raymond Ke at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Just go! Let him help you with your fertility journey. You’ll be glad that you did.
During treatment, were you treated like a number or a human with Raymond Ke at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Dr. Ke has a million things going on at any given point of his day yet when he’s with you you feel as though you’re his only priority
Describe your experience with the nursing staff at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Always available, and ready to help you with any questions that arise. Fertility treatments can be so confusing and so emotional I never experienced a time that I felt as though I was a bother with my questions
Describe your experience with Fertility Associates of Memphis (Ivy Fertility Network Clinic).
I really don’t have a bad thing to say about this clinic. I have several friends that are current patients and I am a advocate for Dr. Ke anytime I’m ask my opinion. The staff, lab workers, nurses and Doctors are all amazing at what they do.
Describe the costs associated with your care under Raymond Ke at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Donor eggs single cycle was around $20,000 and medicine around $1500-$2000.
NPS
10
Doctor
Raymond Ke
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Fertility Associates of Memphis (Ivy Fertility Network Clinic)
Memphis
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 26 - 27
2 IVF
PCOS
Tubal Blockage
Recurrent Pregnancy Loss
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Honestly could not ask for better than Dr Bailey. She is an amazing Dr and a great person. She is kind and so helpful. She wants this for us as much as we do and we do everything she can to make it happen. She is also caring and checked up on us when we had our chemical pregnancy after our transfer. We adjusted a few things for 2nd retrieval and got 4 embryos this time vs the 1 not so good quality we got last time
The treat you like a person and not a number. Appointments [Kutteh Ke Fertility] are always on time. Everyone in the entire clinic is super nice. Anytime you call you will always get a call back. Usually same day depending on what time you call... Always willing to answer any question and I received calls after every visit. I hear of some people using portals and not getting much communication or info and my experience is completely different
How was your experience with Amelia Bailey at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Honestly could not ask for better than Dr Bailey. She is an amazing Dr and a great person. She is kind and so helpful. She wants this for us as much as we do and we do everything she can to make it happen. She is also caring and checked up on us when we had our chemical pregnancy after our transfer. We adjusted a few things for 2nd retrieval and got 4 embryos this time vs the 1 not so good quality we got last time
What's one piece of advice would you give a prospective patient of Amelia Bailey at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Trust your doctor
During treatment, were you treated like a number or a human with Amelia Bailey at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
She did so much research on us specifically and our needs. She wanted all info she could get before moving forward with our second retrieval. I could not ask for a better doctor
Describe your experience with your nurse at Fertility Associates of Memphis (Ivy Fertility Network Clinic). (Assigned nurse: Amanda)
Always willing to answer any question and I received calls after every visit. I hear of some people using portals and not getting much communication or info and my experience is completely different
Describe your experience with Fertility Associates of Memphis (Ivy Fertility Network Clinic).
The treat you like a person and not a number. Appointments are always on time. Everyone in the entire clinic is super nice. Anytime you call you will always get a call back. Usually same day depending on what time you call
Describe the costs associated with your care under Amelia Bailey at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
1st round was around $18k which included some things prior to IVF 2nd round about $15k
NPS
10
Doctor
Amelia Bailey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Fertility Associates of Memphis (Ivy Fertility Network Clinic)
Memphis
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
7
NPS
8
Age 29 - 30
1 IVF
1 Embryo Freezing
Anovulation
PCOS
European
Income $200K - $499K
Investment Banker
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. Ke is a very experienced, good doctor. He is rather conservative in treatments, and I often felt like I had to push him to try new treatments or options. The clinic sees a lot of patients, and I did not always feel like he knew what was fully going on with my case. It is important to be your own advocate.... I have had 2 FETs (1 failed and one chemical pregnancy) as well as 2 canceled, medicated FETs and one canceled natural FET. For the FET that resulted in a chemical pregnancy, the estrogen type was changed as well as the progesterone injection time frame.
The clinic [Fertility Assoc of Memphis] is a very good clinic that often works well with you on making convenient appts. The lab within the office is fantastic and allows for very quick results on certain tests. The clinic is located above the outpatient surgery center where procedures are performed, so it is very convenient.... He prefers to do single embryo transfer for your first transfer, but he will often allow for multiple following the first.
How was your experience with Raymond Ke at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Dr. Ke is a very experienced, good doctor. He is rather conservative in treatments, and I often felt like I had to push him to try new treatments or options. The clinic sees a lot of patients, and I did not always feel like he knew what was fully going on with my case. It is important to be your own advocate.
What's one piece of advice would you give a prospective patient of Raymond Ke at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Do your research and ask a lot of questions. He is open to ideas, but you must know to suggest them.
Describe the protocols Raymond Ke used in your cycles at Fertility Associates of Memphis (Ivy Fertility Network Clinic) and their degree of success.
I have had 2 FETs (1 failed and one chemical pregnancy) as well as 2 canceled, medicated FETs and one canceled natural FET. For the FET that resulted in a chemical pregnancy, the estrogen type was changed as well as the progesterone injection time frame.
Describe your experience with Fertility Associates of Memphis (Ivy Fertility Network Clinic).
The clinic is a very good clinic that often works well with you on making convenient appts. The lab within the office is fantastic and allows for very quick results on certain tests. The clinic is located above the outpatient surgery center where procedures are performed, so it is very convenient.
Describe Raymond Ke's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
He prefers to do single embryo transfer for your first transfer, but he will often allow for multiple following the first.
What specific things went wrong at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
  • Lost appointments
  • Failed to call with results
NPS
7
Doctor
Raymond Ke
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
NPS
8
Clinic
Fertility Associates of Memphis (Ivy Fertility Network Clinic)
Memphis
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2014 - 2018, Unknown Success
NPS
10
NPS
10
Age 25 - 29
Anovulation
PCOS
Recurrent Pregnancy Loss
Unexplained
Income $0 - $49K
Teacher
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Brezina treated me like a human. He had a very good bedside manner. Never acted like he was better than me. He treated me great and would recommend him to anyone.... I think Dr. Brezinas strengths were explaining everything in very good detail. He always went over everything step for step. He was always happy and treated me very well. I don’t think I have ever seen him a bad mood.... I think he did everything by the book. We started on meds to make me have a cycle.
The staff [Kutteh Ke Fertility Associates] are all very friendly and so helpfully. The are always so nice and very accommodating. There have been times when I have had to cancel appointments last minute and they were very nice about it. The only weakness I can think of is being put on hold for a longer than normal amount of time.... Katie was a very sweet woman. She called to check on me after IUI cycles also. Just like Dr. Brezina.
How was your experience with Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
I think Dr. Brezinas strengths were explaining everything in very good detail. He always went over everything step for step. He was always happy and treated me very well. I don’t think I have ever seen him a bad mood.
What's one piece of advice would you give a prospective patient of Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Be ready to talk in detail about everything.
During treatment, were you treated like a number or a human with Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Dr. Brezina treated me like a human. He had a very good bedside manner. Never acted like he was better than me. He treated me great and would recommend him to anyone.
Describe the protocols Paul Brezina used in your cycles at Fertility Associates of Memphis (Ivy Fertility Network Clinic) and their degree of success.
I think he did everything by the book. We started on meds to make me have a cycle. Then ultrasounds. Then IUI. He even called personally after every IUI cycle to make sure I was on.
Describe your experience with your nurse at Fertility Associates of Memphis (Ivy Fertility Network Clinic). (Assigned nurse: Katie)
Katie was a very sweet woman. She called to check on me after IUI cycles also. Just like Dr. Brezina.
Describe your experience with Fertility Associates of Memphis (Ivy Fertility Network Clinic).
The staff are all very friendly and so helpfully. The are always so nice and very accommodating. There have been times when I have had to cancel appointments last minute and they were very nice about it. The only weakness I can think of is being put on hold for a longer than normal amount of time.
Describe the costs associated with your care under Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Well my insurance did not cover my IUI so I think those total around $1000. But voice visit and what not are covered and they are not much maybe $80 maybe less. It just depends on the visit.
NPS
10
Doctor
Paul Brezina
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Fertility Associates of Memphis (Ivy Fertility Network Clinic)
Memphis
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015 - 2017, Unsuccessful
NPS
10
NPS
10
Age 34 - 36
1 IVF
1 Embryo Freezing
Recurrent Pregnancy Loss
Black or African-American
Native American
Income $50K - $99K
Operations
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Bailey is amazing!!! She is very knowledgeable, willing to learn about you, the patient, empathetic, compassionate, a blessing. I have been blessed to get to know Dr. Bailey on a personal level. She is an awesome surgeon as well. She is so caring and puts you at ease. She looks at you in the eye when speaking with you and gives you the pros and cons to all procedures. I have already recommended her to other people.
The clinic changed lab techs too often. This is the only weakness. I love this clinic. I have not experienced any bad things at FAM. Everyone is compassionate and empathetic from the front desk staff to the billing coordinator to the nurses and doctors.... The nursing staff was always compassionate....[Monitoring Appointments] Very well-oiled machine... Dr. Bailey is amazing!!! She is very knowledgeable, willing to learn about you, the patient, empathetic, compassionate, a blessing.
How was your experience with Amelia Bailey at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Dr. Bailey is amazing!!! She is very knowledgeable, willing to learn about you, the patient, empathetic, compassionate, a blessing. I have been blessed to get to know Dr. Bailey on a personal level. She is an awesome surgeon as well. She is so caring and puts you at ease. She looks at you in the eye when speaking with you and gives you the pros and cons to all procedures. I have already recommended her to other people.
What's one piece of advice would you give a prospective patient of Amelia Bailey at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Be honest and willing to hear the good and bad.
During treatment, were you treated like a number or a human with Amelia Bailey at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Amelia was genuinely concerned with our well being. She has great bedside manners and very caring
Describe your experience with the nursing staff at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
The nursing staff was always compassionate.
Describe your experience with Fertility Associates of Memphis (Ivy Fertility Network Clinic).
The clinic changed lab techs too often. This is the only weakness. I love this clinic. I have not experienced any bad things at FAM. Everyone is compassionate and empathetic from the front desk staff to the billing coordinator to the nurses and doctors.
Describe your experience with your monitoring appointments at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Very well-oiled machine
Describe the costs associated with your care under Amelia Bailey at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Labs Retrieval and facility costs Transfer costs
Describe Amelia Bailey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Dr. Bailey assesses each patient and helps you come up with a plan that will not hinder the patient
NPS
10
Doctor
Amelia Bailey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Fertility Associates of Memphis (Ivy Fertility Network Clinic)
Memphis
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017, Unknown Success
NPS
10
NPS
10
Age 43
1 IVF
Poor Egg Quality
Black or African-American
Income $50K - $99K
Business Executive
3rd of 3 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Kutteh] has a great bed side manner and will walk you through the best plan to achieving pregnancy...Dr. Kuttah is very knowledgeable and goes the extra mile to make you feel as if your his only patient. He takes the time to personally call to make sure you are receiving the best care possible. He plans the treatment calendar to help achieve the goal of pregnancy and adjust where needed. He was referred to me and has received great feedback from his patients.
I could go in for monitoring around my schedule [at Kutteh Ke Fertility Associates]. I only had to wait 5-10 minutes tops. Very well managed and organized...This clinic is wonderful. Like anywhere you have few bad apples in the bunch but overall everyone is warm and compassionate....When we started out Michelle was...nasty. She was snappy and nonapproachable. But by the end she was warm and showed compassion
How was your experience with William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Dr. Kuttah is very knowledgeable and goes the extra mile to make you feel as if your his only patient. He takes the time to personally call to make sure you are receiving the best care possible. He plans the treatment calendar to help achieve the goal of pregnancy and adjust where needed. He was referred to me and has received great feedback from his patients.
What's one piece of advice would you give a prospective patient of William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
He has a great bed side manner and will walk you through the best plan to achieving pregnancy
During treatment, were you treated like a number or a human with William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Dr. Kuttah has excellent bedside manner. He personallyrics calls to follow up after ever precudure
Describe the protocols William Kutteh used in your cycles at Fertility Associates of Memphis (Ivy Fertility Network Clinic) and their degree of success.
Birth control pill for 2-3 weeks Menopur 150 Gonal F 350 units Pregnyl Trigger Shot Crinone after transfer This resulted in 10 eggs being retrieved which was more than they expected.
Describe your experience with your nurse at Fertility Associates of Memphis (Ivy Fertility Network Clinic). (Assigned nurse: Michelle )
When we started out Michelle was nice nasty. She was snappy and nonapproachable. But by the end she was warm and showed compassion
Describe your experience with Fertility Associates of Memphis (Ivy Fertility Network Clinic).
This clinic is wonderful. Like anywhere you have few bad apples in the bunch but overall everyone is warm and compassionate.
Describe your experience with your monitoring appointments at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
I could go in for monitoring around my schedule. I only had to wait 5-10 minutes tops. Very well managed and organized
Describe the costs associated with your care under William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
I don't remember
Describe William Kutteh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
He recommended transfering 2 eggs to increase the odds of conception due to my age.
NPS
10
Doctor
William Kutteh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Fertility Associates of Memphis (Ivy Fertility Network Clinic)
Memphis
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2010 - 2016, Unknown Success
NPS
10
NPS
10
Age 26 - 32
5 Fertility Medications
PCOS
Black or African-American
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Every visit [with Dr. William Kutteh] was very informative. He always gives you the best options as related to your treatment. He also make sure that you are aware of the cost associated with each fertility option presented to you. He understands that infertility is stressful as well as emotional. He has always shown compassion...I’ve had a Laparoscopy performed on me. I was on and off Clomid for 3 maybe more years.
This [Kutteh Ke Fertility Associates] is a great clinic has one of the best staff. They are also available when you need them. They too are compassionate and caring. Moetover, sometimes it can be hard to get a appointment. They may not have appointments available for months at a time...They [nurses] are very approachable. He has a very friendly staff and they are always encouraging... I’ve had a Laparoscopy performed on me. I was on and off Clomid for 3 maybe more years.
How was your experience with William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Every visit was very informative. He always gives you the best options as related to your treatment. He also make sure that you are aware of the cost associated with each fertility option presented to you. He understands that infertility is stressful as well as emotional. He has always shown compassion.
What's one piece of advice would you give a prospective patient of William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Be honest and transparent. Don’t be afraid and know that he truly cares about your situation.
During treatment, were you treated like a number or a human with William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Dr Kutteh is one of the best doctor. He is very patient and gives you your best options when it comes to fertility treatments. He shows that he cares about you as well as your infertility.
Describe the protocols William Kutteh used in your cycles at Fertility Associates of Memphis (Ivy Fertility Network Clinic) and their degree of success.
I don’t remember each and every thing. I’ve had a Laparoscopy performed on me. I was on and off Clomid for 3 maybe more years.
Describe your experience with the nursing staff at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
They are very approachable. He has a very friendly staff and they are always encouraging.
Describe your experience with Fertility Associates of Memphis (Ivy Fertility Network Clinic).
This is a great clinic has one of the best staff. They are also available when you need them. They too are compassionate and caring. Moetover, sometimes it can be hard to get a appointment. They may not have appointments available for months at a time.
Describe the costs associated with your care under William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
The copay, the cost of each medication and the cost of the procedure.
NPS
10
Doctor
William Kutteh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Fertility Associates of Memphis (Ivy Fertility Network Clinic)
Memphis
NPS
Operations
5 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2014, Successful
NPS
10
NPS
10
Age 38
1 IVF
Anovulation
Male Factor
European
Ashkenazi Jewish
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr Brezina] fought for us when an associate felt we should be canceled. His determination and follow through resulted in my beautiful son. I can say with certainty that, had my experience not resulted in a live birth, I would know he did everything medically possible.
There was a turnover in nurses [at Kutteh Ke Fertility Associates] during my wait for genetic results. I had to make several calls. Overall, though, it was a minor issue and was resolved in a satisfactory manner....Overall, the staff was friendly. We had a few hiccups, but when it was brought to the doctor's attention, it was resolved. Very friendly front desk, ultrasound and techs.
How was your experience with Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
He fought for us when an associate felt we should be canceled. His determination and follow through resulted in my beautiful son. I can say with certainty that, had my experience not resulted in a live birth, I would know he did everything medically possible.
What's one piece of advice would you give a prospective patient of Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Be prepared for appointments. He is busy and explains things in technical terms. Know as much as you can going in.
During treatment, were you treated like a number or a human with Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
He looks you in the eye and gives frank, honest answers. He did not sugar coat anything. We knew the likelihood of a successful ivf cycle was low for us.
Describe the protocols Paul Brezina used in your cycles at Fertility Associates of Memphis (Ivy Fertility Network Clinic) and their degree of success.
He extended my injection cycle further than recommended because I was so close to achieving the milestone. He pushed for a few extra days, and because he did, we had success. I was ill and exhausted, but I trusted him.
Describe your experience with the nursing staff at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
There was turnover in the nursing staff. The phlebotomist and ultrasound techs were fantastic, though.
Describe your experience with Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Overall, the staff was friendly. We had a few hiccups, but when it was brought to the doctor's attention, it was resolved. Very friendly front desk, ultrasound and techs.
Describe the costs associated with your care under Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Around 25k
What specific things went wrong at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
  • Failed to call with results
Describe the specific things that went wrong at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
There was a turnover in nurses during my wait for genetic results. I had to make several calls. Overall, though, it was a minor issue and was resolved in a satisfactory manner.
NPS
10
Doctor
Paul Brezina
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Fertility Associates of Memphis (Ivy Fertility Network Clinic)
Memphis
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
10
NPS
10
Age 30
Tubal Blockage
Unexplained
Black or African-American
Income $0 - $49K
Nurse or HC Services
3rd of 3 Docs
Fertility Medications With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr.Kutteh is a fantastic doctor. He is very thorough and makes sure you understand everything detail by detail before you leave the office. He went step by step on what’s my other options. He took the time to get my medical records from other fertility doctors to discuss them with me as well... He welcomed me with open arms. He sat down and explained to me every little detail about my tubal blockage
The clinic [Kutteh Ke Fertility Associates- Memphis] is very professional.Clean environment.organized and maintain perfect. I felt like I was in the clinic alone just by how they treat you once you come in.its like your situation is all that matters at this time and I love that about this clinic.... The nurses was a big help in getting me prepared to speak with Dr.Kutteh. She did all test and ultrasounds so he will have the results when he came to speak to me
How was your experience with William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Dr.Kutteh is a fantastic doctor. He is very thorough and makes sure you understand everything detail by detail before you leave the office. He went step by step on what’s my other options. He took the time to get my medical records from other fertility doctors to discuss them with me as well
What's one piece of advice would you give a prospective patient of William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Listen and pay attention to every detail he provides
During treatment, were you treated like a number or a human with William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
He welcomed me with open arms. He sat down and explained to me every little detail about my tubal blockage
Describe your experience with the nursing staff at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
The nurses was a big help in getting me prepared to speak with Dr.Kutteh. She did all test and ultrasounds so he will have the results when he came to speak to me
Describe your experience with Fertility Associates of Memphis (Ivy Fertility Network Clinic).
The clinic is very professional.Clean environment.organized and maintain perfect. I felt like I was in the clinic alone just by how they treat you once you come in.its like your situation is all that matters at this time and I love that about this clinic
Describe the costs associated with your care under William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Only had one visit so far which was $386
NPS
10
Doctor
William Kutteh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Fertility Associates of Memphis (Ivy Fertility Network Clinic)
Memphis
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2019, Unknown Success
NPS
10
NPS
10
Age 26 - 28
2 IVF
Diminished Ovarian Reserve
Endometriosis
Male Factor
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Kutteh was honest about no guarantees. ... I responded very poorly to the antagonist protocol, so in our second attempt we switched to the Lupron protocol. ... He shared with me the risks. However, our embryo was great quality so it was a huge letdown that it did not implant. I cannot comment yet on our next course of action as we will be planning that next week.
[Kutteh Ke Fertility Associates is]Kind but expect bluntness about facts and what needs to happen. ... Very thorough. Very honest about risks, benefits, but no guarantees. Experts in the field with research presented internationally. ... Very open to answering questions. Good at explaining procedures. ... Typically starts with one but does depend on age ...
How was your experience with William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Dr. Kutteh was honest about no guarantees. Although my first transfer, was unsuccessful, I do not in any way blame him as IVF is not a 100% success rate. He shared with me the risks. However, our embryo was great quality so it was a huge letdown that it did not implant. I cannot comment yet on our next course of action as we will be planning that next week.
Describe the protocols William Kutteh used in your cycles at Fertility Associates of Memphis (Ivy Fertility Network Clinic) and their degree of success.
I responded very poorly to the antagonist protocol, so in our second attempt we switched to the Lupron protocol.
Describe your experience with Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Very thorough. Very honest about risks, benefits, but no guarantees. Experts in the field with research presented internationally. Kind but expect bluntness about facts and what needs to happen. Very open to answering questions. Good at explaining procedures.
Describe the costs associated with your care under William Kutteh at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Covered by my insurance
Describe William Kutteh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Typically starts with one but does depend on age
NPS
10
Doctor
William Kutteh
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Fertility Associates of Memphis (Ivy Fertility Network Clinic)
Memphis
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
10
Age 25 - 27
1 Fertility Medications
Male Factor
PCOS
Recurrent Pregnancy Loss
Income $50K - $99K
Only Doc Seen
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Amelia Bailey] treats you like as if you are family, very understanding, listens, helps in any way that she can...straight to the point, sets out plans, goes over everything with you, helps you understand and helps in any way that she can. She is very understanding, she is kind, she is empathic, she understands...has educated us on everything and went over everything as well as the risks...
[At Kutteh Ke Fertility Associates] We haven't had any issues or problems with anything so we have no weaknesses from them. They're strengths- they are always there for you no matter what is going on and what questions you may have. They listen, they care and they understand. They go above and beyond for you and your family...Audrey is absolutely amazing and has helped answer any questions that we may have.
How was your experience with Amelia Bailey at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
She is the absolute best fertility doctor that we could've ever encountered. She is straight to the point, sets out plans, goes over everything with you, helps you understand and helps in any way that she can. She is very understanding, she is kind, she is empathic, she understands. I feel as if she's been my doctor all my life. We absolutely love her.
What's one piece of advice would you give a prospective patient of Amelia Bailey at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Ask as many questions and she will answer every single one!
During treatment, were you treated like a number or a human with Amelia Bailey at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
She treats you like as if you are family, very understanding, listens, helps in any way that she can.
Describe the protocols Amelia Bailey used in your cycles at Fertility Associates of Memphis (Ivy Fertility Network Clinic) and their degree of success.
I have not started the ivf treatment quite yet but we are almost to that point. We are finishing up testing.
Describe your experience with your nurse at Fertility Associates of Memphis (Ivy Fertility Network Clinic). (Assigned nurse: Audrey)
Audrey is absolutely amazing and has helped answer any questions that we may have.
Describe your experience with Fertility Associates of Memphis (Ivy Fertility Network Clinic).
We haven't had any issues or problems with anything so we have no weaknesses from them. They're strengths- they are always there for you no matter what is going on and what questions you may have. They listen, they care and they understand. They go above and beyond for you and your family.
Describe the costs associated with your care under Amelia Bailey at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
My insurance covers a portion of the office visits. Check with your insurance on billing or any questions.
Describe Amelia Bailey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
She has educated us on everything and went over everything as well as the risks.
NPS
10
Doctor
Amelia Bailey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Fertility Associates of Memphis (Ivy Fertility Network Clinic)
Memphis
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
LGBTQ+
LGBTQ+
2019, Unknown Success
NPS
10
NPS
10
Age 35
3 IUI
PCOS
European
Income $50K - $99K
Teacher
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Bailey made sure to answer all of our questions during consultations. We never felt rushed. If we have questions at other times, we leave a voicemail and the nurse calls us back the same day. ... Dr. Bailey’s communication is excellent. She called personally to check on me after each procedure. We are about to proceed to IVF, and feel confident under her care.
Very positive experience so far [at Kutteh Ke Fertility Associates]. It would be nice to see the same nurse each time, or to have the doctor present at the IUI, but I know sometimes this just isn’t possible in busy clinics. ... There were quite a few nurses, but mostly they were very supportive and responsive to questions. ... The best part is the patience and responsiveness of Dr. Bailey and the nurses to my many questions.
How was your experience with Amelia Bailey at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Although we didn’t see her during our IUI procedures, Dr. Bailey’s communication is excellent. She called personally to check on me after each procedure. We are about to proceed to IVF, and feel confident under her care.
What's one piece of advice would you give a prospective patient of Amelia Bailey at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Write down your questions before your consultation. I always forget them if I don’t write them down!
During treatment, were you treated like a number or a human with Amelia Bailey at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Dr. Bailey made sure to answer all of our questions during consultations. We never felt rushed. If we have questions at other times, we leave a voicemail and the nurse calls us back the same day.
Describe the protocols Amelia Bailey used in your cycles at Fertility Associates of Memphis (Ivy Fertility Network Clinic) and their degree of success.
Our IUI protocols were very basic. Letrazole, ovidrel. She increased the letrazole when I didn’t respond well the first time. I’m interested to see what IVF will bring.
Describe your experience with the nursing staff at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
There were quite a few nurses, but mostly they were very supportive and responsive to questions.
Describe your experience with Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Very positive experience so far. It would be nice to see the same nurse each time, or to have the doctor present at the IUI, but I know sometimes this just isn’t possible in busy clinics. The best part is the patience and responsiveness of Dr. Bailey and the nurses to my many questions.
Describe the costs associated with your care under Amelia Bailey at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
So far, probably somewhere around 2K, not counting the donor sperm.
NPS
10
Doctor
Amelia Bailey
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Fertility Associates of Memphis (Ivy Fertility Network Clinic)
Memphis
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 38 - 39
Diminished Ovarian Reserve
Male Factor
Tubal Blockage
Recurrent Pregnancy Loss
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I always felt like a human. He [Dr. Paul Brezina] spoke to me in a manner as if we had been friends for several years being open and honest... is a very caring, smart, and logical man. He always presents things as they are and best and worst case scenarios. I went through something extremely difficult in my personal life during treatment, and he halted everything to make sure I was all right first and foremost. He had amazing bed side manner, confidence, and a genuine character.
[Staff at Kutteh Ke was] Always friendly, prompt, thorough, and understanding. They are always there to answer any questions and if they do not know the answer, they get it in a timely manner. I had something terrible happen during my treatment in my personal life, and u couldn’t have asked for more compassion...[nurses were] Very progressional, caring, and thorough...Due to my partners infertility issues, he [Dr. Brezina] designed a plan for three months. While we were waiting for partners sperm levels to advance, I had exploratory surgery which ended up finding more problems that were quickly addressed.
How was your experience with Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Dr. Brezina is a very caring, smart, and logical man. He always presents things as they are and best and worst case scenarios. I went through something extremely difficult in my personal life during treatment, and he halted everything to make sure I was all right first and foremost. He had amazing bed side manner, confidence, and a genuine character.
What's one piece of advice would you give a prospective patient of Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Do not even think twice about choosing this doctor. Absolutely amazing!
During treatment, were you treated like a number or a human with Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
I always felt like a human. He spoke to me in a manner as if we had been friends for several years being open and honest.
Describe the protocols Paul Brezina used in your cycles at Fertility Associates of Memphis (Ivy Fertility Network Clinic) and their degree of success.
Due to my partners infertility issues, he designed a plan for three months. While we were waiting for partners sperm levels to advance, I had exploratory surgery which ended up finding more problems that were quickly addressed.
Describe your experience with the nursing staff at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Very progressional, caring, and thorough.
Describe your experience with Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Always friendly, prompt, thorough, and understanding. They are always there to answer any questions and if they do not know the answer, they get it in a timely manner. I had something terrible happen during my treatment in my personal life, and u couldn’t have asked for more compassion.
Describe the costs associated with your care under Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
So far after insurance, I have paid about $4000
Describe Paul Brezina's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Haven’t gotten to that part yet due to cost.
NPS
10
Doctor
Paul Brezina
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Fertility Associates of Memphis (Ivy Fertility Network Clinic)
Memphis
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Successful
NPS
10
NPS
10
Age 39 - 40
Black or African-American
Income $0 - $49K
Sales Representative
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Paul Brezina] gave us his attention and made sure that we understood everything and asked questions if we ever felt mistreated by staff...Explained everything that we needed to know to move forward . We where very comfortable with everything that he informed us about . We would recommend the Dr to everyone in need...He did the sperm count for my Husband, trial transfer, injection practice, checked and scanned everything.
Everyone was great to us [at Kutteh Ke Fertility Associates]...Fast, patient friendly . If there was information needed they would always let us know before our scheduled appointments. We received a break down of all insurance information and payments. They were very patient...He [Dr. Paul Brezina] gave us his attention and made sure that we understood everything and asked questions if we ever felt mistreated by staff...Explained everything that we needed to know to move forward .
How was your experience with Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Dr. Paul is one of the best doctors we have ever encountered . Explained everything that we needed to know to move forward . We where very comfortable with everything that he informed us about . We would recommend the Dr to everyone in need
What's one piece of advice would you give a prospective patient of Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Always be open and transparent. Let him know exactly what you need and want so you will not have false expectations
During treatment, were you treated like a number or a human with Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
He was always concerned for us and our mental. He gave us his attention and made sure that we understood everything and asked questions if we ever felt mistreated by staff
Describe the protocols Paul Brezina used in your cycles at Fertility Associates of Memphis (Ivy Fertility Network Clinic) and their degree of success.
He did the sperm count for my Husband, trial transfer, injection practice, checked and scanned everything. I ordered the meds And had to cancel due to my father dying from cancer. I had to pay for his funeral
Describe your experience with your nurse at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Everyone was great to us
Describe your experience with Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Fast, patient friendly . If there was information needed they would always let us know before our scheduled appointments. We received a break down of all insurance information and payments. They were very patient
Describe the costs associated with your care under Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Between $8900 to $10,000
NPS
10
Doctor
Paul Brezina
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Fertility Associates of Memphis (Ivy Fertility Network Clinic)
Memphis
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unsuccessful
NPS
3
NPS
7
Age 29 - 31
Tubal Blockage
Black or African-American
Income $0 - $49K
Teacher
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
He [Dr. Raymond Ke] thought IVF would be best. I knew the risks associated with both, but he was very persistent about IVF. He was a good communicator and he knows a lot about what he is doing. Although I was afraid to try IVF, he made it seem as if it wasn’t so scary and I would be successful...I think he wanted me to do IVF and I wanted to get my tubes untied and he seemed against it.
I would only recommend this clinic [Kutteh Ke Fertility Associates] to someone who wants to do IVF because this seems to be their specialty. They do not have any weaknesses. I do love the fact that whatever you need done is done inside the clinic...They [nursing staff] was very helpful when I had to do my testing and they were very helpful with explaining the costs of everything...He [Dr. Raymond Ke] was a good communicator and he knows a lot about what he is doing. Although I was afraid to try IVF, he made it seem as if it wasn’t so scary and I would be successful.
How was your experience with Raymond Ke at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
He thought IVF would be best. I knew the risks associated with both, but he was very persistent about IVF. He was a good communicator and he knows a lot about what he is doing. Although I was afraid to try IVF, he made it seem as if it wasn’t so scary and I would be successful.
What's one piece of advice would you give a prospective patient of Raymond Ke at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
He is a good IVF doctor.
During treatment, were you treated like a number or a human with Raymond Ke at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
I think he wanted me to do IVF and I wanted to get my tubes untied and he seemed against it.
Describe your experience with the nursing staff at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
They was very helpful when I had to do my testing and they were very helpful with explaining the costs of everything.
Describe your experience with Fertility Associates of Memphis (Ivy Fertility Network Clinic).
I would only recommend this clinic to someone who wants to do IVF because this seems to be their specialty. They do not have any weaknesses. I do love the fact that whatever you need done is done inside the clinic
NPS
3
Doctor
Raymond Ke
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
2 of 5
Explained risks
5 of 5
Adaptability
3 of 5
NPS
7
Clinic
Fertility Associates of Memphis (Ivy Fertility Network Clinic)
Memphis
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
1 of 5
2018, Consult
NPS
10
NPS
10
Age 34
Unexplained
Income $0 - $49K
2nd of 2 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brezina took the time to explain what my options are. He didn't rush me and answered all my questions...He was very nice and understanding of what I'm going thru. I just started seeking answers to my infertility and he made feel like there is hope. He answered all my questions and never made me feel like I was a bother. He acted like he really cared.... He may be blunt sometimes but he is the best.
Everyone [at Kutteh Ke Fertility Associates] was really nice and showed compassion. It was clean and nice. I felt welcome at the clinic. Everyone was very welcoming and nice. They take their time with you and don't make you feel rushed...Dr. Brezina took the time to explain what my options are. He didn't rush me and answered all my questions...He was very nice and understanding of what I'm going thru. I just started seeking answers to my infertility and he made feel like there is hope. He answered all my questions and never made me feel like I was a bother. He acted like he really cared.
How was your experience with Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
He was very nice and understanding of what I'm going thru. I just started seeking answers to my infertility and he made feel like there is hope. He answered all my questions and never made me feel like I was a bother. He acted like he really cared.
What's one piece of advice would you give a prospective patient of Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Listen to what he says. He may be blunt sometimes but he is the best.
During treatment, were you treated like a number or a human with Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Dr. Brezina took the time to explain what my options are. He didn't rush me and answered all my questions
Describe your experience with Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Everyone was really nice and showed compassion. It was clean and nice. I felt welcome at the clinic. Everyone was very welcoming and nice. They take their time with you and don't make you feel rushed.
NPS
10
Doctor
Paul Brezina
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
10
Clinic
Fertility Associates of Memphis (Ivy Fertility Network Clinic)
Memphis
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Consult
NPS
10
NPS
10
Age 31 - 33
Recurrent Pregnancy Loss
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Brezina] checks in constantly and answers all of our questions with as many details as possible...we are trying to find a lab to build a probe for our specific genetic disorder and PGS testing...the only supplement I have been on so far is Theralogix vitamins...He calls frequently with updates and provide several options to be as cost effective as possible...
[nurse of Kutteh Ke Fertility Associates] always calls with updates as quickly as she can...Dr. Brezina is so personal and patient during our appointments. He is direct with his information and recommendations, but also takes time to relate to us on an emotional level. He checks in constantly and answers all of our questions..
How was your experience with Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Dr. Brezina is such a great doctor. This process is quite lengthy, as we are trying to find a lab to build a probe for our specific genetic disorder and PGS testing. He calls frequently with updates and provide several options to be as cost effective as possible. The only time I have ever been frustrated with him is when he pushed our appointment back until the end of the day, not knowing that I had to leave at a certain time. He recognized that I felt pressed for time, apologized for not informing me, and scheduled another appointment right away and did not charge another copay. He let me vent and was incredibly empathic. We have been seeing him for so long, he feels like a friend! We trust him completely as we move into the IVF process.
What's one piece of advice would you give a prospective patient of Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Get ready for a ton of statistics and numbers. And don't be afraid to stop him to explain something in greater detail.
During treatment, were you treated like a number or a human with Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic)?
Dr. Brezina is so personal and patient during our appointments. He is direct with his information and recommendations, but also takes time to relate to us on an emotional level. He checks in constantly and answers all of our questions with as many details as possible.
Describe the protocols Paul Brezina used in your cycles at Fertility Associates of Memphis (Ivy Fertility Network Clinic) and their degree of success.
We are still waiting for a lab to build us a probe for PGS testing with IVF so the only supplement I have been on so far is Theralogix vitamins.
Describe your experience with your nurse at Fertility Associates of Memphis (Ivy Fertility Network Clinic). (Assigned nurse: Katie Brooks )
Katie always calls with updates as quickly as she can and is very caring on the phone.
Describe your experience with Fertility Associates of Memphis (Ivy Fertility Network Clinic).
The clinic is wonderful. The wait time is long, at times. The receptionists are lovely as well as the ultrasound techs. They take the time to get to know you and recognize you by name when you come in for visits.
Describe the costs associated with your care under Paul Brezina at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
Treatment costs were fairly expected. At times, I would ask for more details surrounding a bill and they have always been quick to explain.
Describe Paul Brezina's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Associates of Memphis (Ivy Fertility Network Clinic).
No experience yet.
NPS
10
Doctor
Paul Brezina
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Fertility Associates of Memphis (Ivy Fertility Network Clinic)
Memphis
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5

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