Life IVF Center

2 doctors work here

Rated 7.8
Strongly recommend: 55%Neutral: 21%Don't recommend: 24%7.8
55% strongly recommend
35 reviews
Operations
7.9
7.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.3
9.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.1
8.1
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.4
8.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
6.2
6.2
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
3,180
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

Arcadia
289 W Huntington Dr Suite 400
Arcadia, CA 91007
Irvine
3500 Barranca Pkwy., Suite 300
Irvine, CA 92606

35 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
8
NPS
9
Age 29
1 IVF
Anovulation
PCOS
Unexplained
Black or African-American
Income $100K - $199K
1st of 3 Docs
2 IUI With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Yelian is very concise. He does not speak much during consultation, but when he does, you can tell that he knows what he is doing. He is open to all questions and answers in a way that you can understand. He is also willing to call you just to answer those random questions that may pop-up during your cycle...They do embryo transfer on a case by case basis. They primarily lean towards eSET.
The Irvine [Life IVF Center] location is more established than their new Arcadia location, but you will get seen quicker at the Arcadia location. They only do procedures at the Irvine location, but you can do your blood work, med pick-up, and monitoring at their Arcadia location. Both locations are clean and well organized...PGT-A testing is $1000 per embryo. I wish they had a group pay amount.
How was your experience with Frank Yelian at Life IVF Center?
Dr. Yelian is very concise. He does not speak much during consultation, but when he does, you can tell that he knows what he is doing. He is open to all questions and answers in a way that you can understand. He is also willing to call you just to answer those random questions that may pop-up during your cycle.
What's one piece of advice would you give a prospective patient of Frank Yelian at Life IVF Center?
I would recommend just trusting his judgement and realizing that he knows what he is doing with your care.
During treatment, were you treated like a number or a human with Frank Yelian at Life IVF Center?
Dr. Yelian and his staff are so comforting. You instantly feel like you are more than just a number, especially at their Arcadia location. Wait times have been normative. So far all of the staff have been warm and appear to have great bedside manner.
Describe your experience with the nursing staff at Life IVF Center.
The nursing staff is very warm and they make you feel as though they care about you. They do their best to ease your nerves during procedures and are readily available to assist you with what they can.
Describe your experience with Life IVF Center.
The Irvine location is more established than their new Arcadia location, but you will get seen quicker at the Arcadia location. They only do procedures at the Irvine location, but you can do your blood work, med pick-up, and monitoring at their Arcadia location. Both locations are clean and well organized.
Describe the costs associated with your care under Frank Yelian at Life IVF Center.
PGT-A testing is $1000 per embryo. I wish they had a group pay amount.
Describe Frank Yelian's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Life IVF Center.
They do embryo transfer on a case by case basis. They primarily lean towards eSET.
NPS
8
Doctor
Frank Yelian
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
9
Clinic
Life IVF Center
Irvine
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 43 - 44
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Latinx
Income $0 - $49K
1st of 3 Docs
4 IUI With Other Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
When we have met with Dr. Yelian he has explained our specific treatment in details. Dr. Yelian takes time to answer all of our questions in details, for example one time we had a total of 35 questions and he answered all of them, he took his time with us. He is kind and we felt that he really was aware of our individual treatment plan for each cycle.... Since I'm diagnosed with DOR stimmimng was minimal consisting of clomid and menopur, we also had natural cycles in between, all cycles stimulated my follicles.
They [Life IVF] take time with you always and you don't feel rushed. At time it did take longer to get your results based on the number of patients Bing Sen.... We purchased a three cycle package includes, egg retrieval, hatching assist, and egg transfer. Fees for monitoring was separate and medications are separate cost.... I have had a good experience with all the nurses, they take there time to explain my treatment plan, provide information and education to me. All staff if friendly and have good customer service.
How was your experience with Frank Yelian at Life IVF Center?
When we have met with Dr. Yelian he has explained our specific treatment in details. Dr. Yelian takes time to answer all of our questions in details, for example one time we had a total of 35 questions and he answered all of them, he took his time with us. He is kind and we felt that he really was aware of our individual treatment plan for each cycle.
What's one piece of advice would you give a prospective patient of Frank Yelian at Life IVF Center?
Go for it!! You are in good hands!
During treatment, were you treated like a number or a human with Frank Yelian at Life IVF Center?
I have always been treated with kindness and they take there time to explain the process in details to me and with a friendly smile. I never felt being rushed.
Describe the protocols Frank Yelian used in your cycles at Life IVF Center and their degree of success.
Since I'm diagnosed with DOR stimmimng was minimal consisting of clomid and menopur, we also had natural cycles in between, all cycles stimulated my follicles.
Describe your experience with the nursing staff at Life IVF Center.
I have had a good experience with all the nurses, they take there time to explain my treatment plan, provide information and education to me. All staff if friendly and have good customer service.
Describe your experience with Life IVF Center.
I would say they are in good hands, everyone is knowledgeable, friendly and helpful. They take time with you always and you don't feel rushed. At time it did take longer to get your results based on the number of patients Bing Sen.
Describe the costs associated with your care under Frank Yelian at Life IVF Center.
We purchased a three cycle package includes, egg retrieval, hatching assist, and egg transfer. Fees for monitoring was separate and medications are separate cost.
Describe Frank Yelian's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Life IVF Center.
Our plan is to do a single embryo transfer.
NPS
10
Doctor
Frank Yelian
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Life IVF Center
Irvine
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
10
NPS
9
Age 28 - 29
2 IVF
Diminished Ovarian Reserve
European
Income $50K - $99K
2nd of 2 Docs
1 IVF With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Unsuccessful
The doctor [Dr. Frank Yelian is] very kind, and checked in on us a lot, and remembered us and our names even though he has many patients...was very capable and kind and thorough. He treated us as humans and looked us in the eye and was very compassionate. The only negative was that in the beginning, because my wife and I are a same sex couple, he asked us some questions that we didn’t feel we’re necessary, like about “how bisexuality works”. Idk how that could be relevant.
[Life IVF Center has a] Kind staff, organized, good with us being a same sex couple. Despite them having many many patients they were personal and remembered us. I love the nursing staff! We were also patients during Covid19 and they were very responsible...We did two low hormone retrieval cycles, each resulting in few eggs retrieved. We suffer from DOR so that was expected. We then did one embryo transfer with one day 3 embryo which did not take
How was your experience with Frank Yelian at Life IVF Center?
Dr.Yelian was very capable and kind and thorough. He treated us as humans and looked us in the eye and was very compassionate. The only negative was that in the beginning, because my wife and I are a same sex couple, he asked us some questions that we didn’t feel we’re necessary, like about “how bisexuality works”. Idk how that could be relevant.
What's one piece of advice would you give a prospective patient of Frank Yelian at Life IVF Center?
Make sure you ask all the questions you have, don’t worry about asking too many. There’s a lot to know
During treatment, were you treated like a number or a human with Frank Yelian at Life IVF Center?
The doctor as very kind, and checked in on us a lot, and remembered us and our names even though he has many patients
Describe the protocols Frank Yelian used in your cycles at Life IVF Center and their degree of success.
We did two low hormone retrieval cycles, each resulting in few eggs retrieved. We suffer from DOR so that was expected. We then did one embryo transfer with one day 3 embryo which did not take
Describe your experience with the nursing staff at Life IVF Center.
Everyone at this clinic was very nice and competent and organized
Describe your experience with Life IVF Center.
Kind staff, organized, good with us being a same sex couple. Despite them having many many patients they were personal and remembered us. I love the nursing staff! We were also patients during Covid19 and they were very responsible
NPS
10
Doctor
Frank Yelian
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
9
Clinic
Life IVF Center
Irvine
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 30
1 IVF
East Asian
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Frank Yelian is a] Great IVF doctor and he always knew what he was talking about! He seems to have quite a lot of experience in IVF! He knew the best treatments to offer his patients depending on their infertility history. He made me feel really confident that all would go well. Everything went as planned and I am happy that I went to him for my first IVF!!...offered an organized process from egg retrieval to egg transfer to pregnancy test results. Medications were given to prepare the patient for both procedures and effective dosages were recommended depending on the thickness of endometrium and amount of mature follicles a patient had.
Expect for weekly appointments and also expect for 2-4 hour appointments [at Life IVF Center]...offered an organized process from egg retrieval to egg transfer to pregnancy test results. Medications were given to prepare the patient for both procedures and effective dosages were recommended depending on the thickness of endometrium and amount of mature follicles a patient had...The office offered different [cost] packages depending on your needs!...Front desk receptionists were really rude and treated you as a number. All doctors and nurses that took care of me were great! There needs to be a change in the customer service skills that the front desk receptionists had.
How was your experience with Frank Yelian at Life IVF Center?
Great IVF doctor and he always knew what he was talking about! He seems to have quite a lot of experience in IVF! He knew the best treatments to offer his patients depending on their infertility history. He made me feel really confident that all would go well. Everything went as planned and I am happy that I went to him for my first IVF!!
What's one piece of advice would you give a prospective patient of Frank Yelian at Life IVF Center?
Expect for weekly appointments and also expect for 2-4 hour appointments.
During treatment, were you treated like a number or a human with Frank Yelian at Life IVF Center?
The office had a process for every patient that went in.
Describe the protocols Frank Yelian used in your cycles at Life IVF Center and their degree of success.
Dr. Yelian’s office offered an organized process from egg retrieval to egg transfer to pregnancy test results. Medications were given to prepare the patient for both procedures and effective dosages were recommended depending on the thickness of endometrium and amount of mature follicles a patient had.
Describe your experience with the nursing staff at Life IVF Center.
2 of my favorite nurses that took great care of me! Diana Lee & Yuki.
Describe your experience with Life IVF Center.
Front desk receptionists were really rude and treated you as a number. All doctors and nurses that took care of me were great! There needs to be a change in the customer service skills that the front desk receptionists had.
Describe the costs associated with your care under Frank Yelian at Life IVF Center.
The office offered different packages depending on your needs!
NPS
10
Doctor
Frank Yelian
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
10
Clinic
Life IVF Center
Irvine
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
6
NPS
6
Age 39 - 40
4 IVF
Diminished Ovarian Reserve
Income $200K - $499K
Operations
5th of 5 Docs
7 IUI With Other Docs
3 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
This clinic [LIFE IVF Center] is a last-ditch stop for women with DOR or POF to use their own eggs. There really aren't many other options out there...Be your own advocate! This is the most disorganized fertility office I have been to...You never communicated with the same staff, and they do not answer about 50% of their emails. Some are not native English speakers, which is fine and of course is common in CA, and are extremely difficult to communicate with over the phone. I had 4 egg retrieval cycles and one transfer, and every cycle had an annoying communication error.
This clinic [LIFE IVF Center] is a last-ditch stop for women with DOR or POF to use their own eggs. There really aren't many other options out there...Be your own advocate! This is the most disorganized fertility office I have been to...You never communicated with the same staff, and they do not answer about 50% of their emails. Some are not native English speakers, which is fine and of course is common in CA, and are extremely difficult to communicate with over the phone. I had 4 egg retrieval cycles and one transfer, and every cycle had an annoying communication error.
How was your experience with Frank Yelian at Life IVF Center?
This clinic is a last-ditch stop for women with DOR or POF to use their own eggs. There really aren't many other options out there.
What's one piece of advice would you give a prospective patient of Frank Yelian at Life IVF Center?
Be your own advocate! This is the most disorganized fertility office I have been to.
During treatment, were you treated like a number or a human with Frank Yelian at Life IVF Center?
Office very disorganized and I had to manage my own case each cycle
Describe the protocols Frank Yelian used in your cycles at Life IVF Center and their degree of success.
Mini-IVF
Describe your experience with the nursing staff at Life IVF Center.
You never communicated with the same staff, and they do not answer about 50% of their emails. Some are not native English speakers, which is fine and of course is common in CA, and are extremely difficult to communicate with over the phone. I had 4 egg retrieval cycles and one transfer, and every cycle had an annoying communication error.
Describe your experience with Life IVF Center.
Poor communication. You never see Dr. Y unless it is in a procedure room. Whenever you talk with any of the doctors, they dismiss your concerns.
Describe the costs associated with your care under Frank Yelian at Life IVF Center.
3 mini cycles are about $13,000, including ICSI, excluding monitoring. Cycle management frustration is included gratis. :)
What specific things went wrong at Life IVF Center?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
NPS
6
Doctor
Frank Yelian
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
2 of 5
NPS
6
Clinic
Life IVF Center
Irvine
NPS
Operations
1 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 42
1 IVF
Poor Egg Quality
European
Income $100K - $199K
Sales Representative
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Frank Yelian] is dirct to the point , no wasting time . Created a plan , and it was successful first try . Being over 40 and failled ivf with others I researched how high amounts of drugs and hormones damage fragile egg quality , Dr Yelian understands this and does not pump you with meds . I love that ! Easy on the body guided miminal stimulation resulted in my baby girl.
[Life IVF Center has] Good communication for ivf out of state . It is last minute instructions after reviewing labs so be ready to make fast appointments for Ultrasound. Nurses cares for me and gave warm blankets...Clean , comfortable and amazing fact dr yelian drove for me from Irvine clinic ! The only thing I d suggest following up for your PGA test because they said to wait 3 weeks but it was ready in 5 days and no one called .
How was your experience with Frank Yelian at Life IVF Center?
He is dirct to the point , no wasting time . Created a plan , and it was successful first try . Being over 40 and failled ivf with others I researched how high amounts of drugs and hormones damage fragile egg quality , Dr Yelian understands this and does not pump you with meds . I love that ! Easy on the body guided miminal stimulation resulted in my baby girl. Doing ivf out of state was smooth and worth the drive. He did the retrieval successfully and transfer successfully, Dr Yelian is the only doctor that will make yout dream of baby come true .
What's one piece of advice would you give a prospective patient of Frank Yelian at Life IVF Center?
He is the only doctor you ll need .
During treatment, were you treated like a number or a human with Frank Yelian at Life IVF Center?
Excellent follow up , clear instructions, directly to the point instead of chatting how many cups of coffee per day I drink . He called created a plan and we did it .
Describe the protocols Frank Yelian used in your cycles at Life IVF Center and their degree of success.
We did 25mg low dose chlomid 2 shots low low dose gonal f beginning cycle 2 low dose shots of menopur towards ovulation
Describe your experience with the nursing staff at Life IVF Center.
Good communication for ivf out of state . It is last minute instructions after reviewing labs so be ready to make fast appointments for Ultrasound. Nurses cares for me and gave warm blankets
Describe your experience with Life IVF Center.
I drive to arcadia location , it was perfect for my dr from Vegas. Clean , comfortable and amazing fact dr yelian drove for me from Irvine clinic ! The only thing I d suggest following up for your PGA test because they said to wait 3 weeks but it was ready in 5 days and no one called .
Describe the costs associated with your care under Frank Yelian at Life IVF Center.
One round ivf about 6300$ Inc one testing. PGA was 1000$ sperm freeze 800 , transfer 4000 $ they have package deals for 2 or 3 ivfs too .
NPS
10
Doctor
Frank Yelian
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
NPS
10
Clinic
Life IVF Center
Irvine
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 23 - 24
Donor Eggs
Black or African-American
Income $0 - $49K
1st of 2 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Frank Yelian] always makes sure you are comfortable and know exactly what is going on. He helped us beyond what anyone could imagine and made sure that we would have a family through this process. Never did I feel as if we were a number Dr.Yelian and his entire staff made us feel like family...3 transfers with donor eggs 2 fresh 1 frozen ( current pregnancy) Medications used during treatment: PIO, endometrin, estrace..knows what he is taking about. Trust him and trust the process.
Julie [nurse at Life IVF Center] was basically our rock through this entire process. She was there whenever I needed her which was often with all of my questions! She made sure that we were completely comfortable with every decision and that we understood exactly what was going on...Losing both of my ovaries before the age of 18 was beyond devastating to me and I never thought I would be able to carry a child. Life Ivf Center was dedicated to ensure that this was not my reality. After two failed transfers they could have given up but they didn’t they pushed me to keep going and now I am pregnant with our miracle baby.
How was your experience with Frank Yelian at Life IVF Center?
If you are trying to find an amazing clinic that actually cares about you as a person not just a as a number you have found the place! I can not even begin to say how much Life Ivf Center changed our lives. They made the impossible possible and were beyond generous in doing so. I don’t think I could ever do anything to thank them enough. Losing both of my ovaries before the age of 18 was beyond devastating to me and I never thought I would be able to carry a child. Life Ivf Center was dedicated to ensure that this was not my reality. After two failed transfers they could have given up but they didn’t they pushed me to keep going and now I am pregnant with our miracle baby. Dr. Yelian, Julie, JoJo and the entire staff at Life Ivf Center made us feel like family. We were greeted every time with hugs, encouraged by all of the staff and checked up on even when they did not have to. I can not recommend Life Ivf enough. If you’re searching stop you’ve found just where you need to be!
What's one piece of advice would you give a prospective patient of Frank Yelian at Life IVF Center?
Be confident that you have chose the right clinic Dr. Yelian knows what he is taking about. Trust him and trust the process.
During treatment, were you treated like a number or a human with Frank Yelian at Life IVF Center?
Dr. Yelian always makes sure you are comfortable and know exactly what is going on. He helped us beyond what anyone could imagine and made sure that we would have a family through this process. Never did I feel as if we were a number Dr.Yelian and his entire staff made us feel like family.
Describe the protocols Frank Yelian used in your cycles at Life IVF Center and their degree of success.
3 transfers with donor eggs 2 fresh 1 frozen ( current pregnancy) Medications used during treatment: PIO, endometrin, estrace.
Describe your experience with your nurse at Life IVF Center. (Assigned nurse: Julie Alvarado )
Julie was basically our rock through this entire process. She was there whenever I needed her which was often with all of my questions! She made sure that we were completely comfortable with every decision and that we understood exactly what was going on. Flying in from out of state was stressful but she always made sure to accommodate us the best that she could and always checked on us Incase we had any questions or concerns I can’t thank her enough!
Describe your experience with Life IVF Center.
If you are trying to find an amazing clinic that actually cares about you as a person not just a as a number you have found the place! I can not even begin to say how much Life Ivf Center changed our lives. They made the impossible possible and were beyond generous in doing so. I don’t think I could ever do anything to thank them enough. Losing both of my ovaries before the age of 18 was beyond devastating to me and I never thought I would be able to carry a child. Life Ivf Center was dedicated to ensure that this was not my reality. After two failed transfers they could have given up but they didn’t they pushed me to keep going and now I am pregnant with our miracle baby. Dr. Yelian, Julie, JoJo and the entire staff at Life Ivf Center made us feel like family. We were greeted every time with hugs, encouraged by all of the staff and checked up on even when they did not have to. I can not recommend Life Ivf enough. If you’re searching stop you’ve found just where you need to be!
NPS
10
Doctor
Frank Yelian
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Life IVF Center
Irvine
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Consult
NPS
10
NPS
N/A
Age 32
Unexplained
Black or African-American
Income $0 - $49K
Business Executive
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Successful
I felt like a human because he [Dr. Yelian] took time explaining my Fertility.to me and my husband he really cares about your infertility journey. problems he made sure he explained everything to the both of us he took his time with us knowing the day we went in for our consultation he seems very busy but still made us feel very comfortable and made sure we understand everything and asked us if we had any questions
The weakness I experienced was I had to make more then one dr app to dr Frank Becuase he is a very busy dr they kept canceling my appointments [at Life IVF] more then one time which was getting frustrating. ... The nurse made us feel very comfortable at this clinic. Asked us so many questions about our Journey they all interdeuce their selves to us and took me and my husband on a Tour to show us every where everything we would be doing step by step
How was your experience with Frank Yelian at Life IVF Center?
Me as a patient he showed us so much compassion talking to us making us feel welcome to open up about anything he took his time to listen to us both why it’s been 7 years as a struggle for the both of us made different options for us to do ivf it was such a blessing.
What's one piece of advice would you give a prospective patient of Frank Yelian at Life IVF Center?
That he was very honest dr and will try to help you with the best option for you my advice I will give him is that make sure he continue to be a honest dr to every patient he gets to know just like he did us please don’t change for anyone.
During treatment, were you treated like a number or a human with Frank Yelian at Life IVF Center?
I felt like a human because he took time explaining my Fertility.to me and my husband he really cares about your infertility journey. problems he made sure he explained everything to the both of us he took his time with us knowing the day we went in for our consultation he seems very busy but still made us feel very comfortable and made sure we understand everything and asked us if we had any questions he is the best i won’t not change to go to any other Dr but him hands down.
Describe the protocols Frank Yelian used in your cycles at Life IVF Center and their degree of success.
We wasn’t able to do any treatments do to our finances.
Describe your experience with your nurse at Life IVF Center. (Assigned nurse: Taylor )
The nurse made us feel very comfortable at this clinic. Asked us so many questions about our Journey they all interdeuce their selves to us and took me and my husband on a Tour to show us every where everything we would be doing step by step asked us if we had any questions please call or email us if you have any questions or concerns.
Describe your experience with Life IVF Center.
The weakness I experienced was I had to make more then one dr app to dr Frank Becuase he is a very busy dr they kept canceling my appointments more then one time which was getting frustrating. There strength was they do care about there patients They will take there time getting to know you and you’re history.
Describe Frank Yelian's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Life IVF Center.
He advised us To do natural Ivf which is no medication as much with not so many multiple embryo transfer.
What specific things went wrong at Life IVF Center?
  • Lost appointments
Describe the specific things that went wrong at Life IVF Center.
Just my dr app when i kept making app to meet with the dr for the first time that’s all.
NPS
10
Doctor
Frank Yelian
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
2019, Unknown Success
NPS
7
NPS
7
Age 36
2 IVF
Endometriosis
Latinx
Income $200K - $499K
Investment Banker
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
He’s a nice man with a big heart! He’s just very busy and you don’t always get to see him. Most of the time your are just dealing with the staff. I do feel like he truly cares and wants to help! He’s very optimistic and honest. ... I don’t like that you don’t get to speak directly to Dr/ Yelian. ... We did a mini cycle with minimal meds and specific meds to keep my FSH down.
The front desk staff [Life IVF] needs to be more welcoming. I feel like they are so busy and they don’t get to give the specific time each patient might need. I do like how clean and organized they are. I don’t like that you don’t get to speak directly to Dr/ Yelian. ... There so busy and so many people in and out. ... I think for two transfers and two egg retrieval’s cost about $10k plus meds and $795 per cycling fee. Embryo testing is about $1,500 per embryo. If you batch them it’s cheaper.
How was your experience with Frank Yelian at Life IVF Center?
He’s a nice man with a big heart! He’s just very busy and you don’t always get to see him. Most of the time your are just dealing with the staff. I do feel like he truly cares and wants to help! He’s very optimistic and honest.
What's one piece of advice would you give a prospective patient of Frank Yelian at Life IVF Center?
You have to be your own advocate.
During treatment, were you treated like a number or a human with Frank Yelian at Life IVF Center?
There so busy and so many people in and out.
Describe the protocols Frank Yelian used in your cycles at Life IVF Center and their degree of success.
We did a mini cycle with minimal meds and specific meds to keep my FSH down.
Describe your experience with the nursing staff at Life IVF Center.
Some are really nice and care and for some it’s just a job. Sometimes there’s a language barrier.
Describe your experience with Life IVF Center.
The front desk staff needs to be more welcoming. I feel like they are so busy and they don’t get to give the specific time each patient might need. I do like how clean and organized they are. I don’t like that you don’t get to speak directly to Dr/ Yelian.
Describe the costs associated with your care under Frank Yelian at Life IVF Center.
I think for two transfers and two egg retrieval’s cost about $10k plus meds and $795 per cycling fee. Embryo testing is about $1,500 per embryo. If you batch them it’s cheaper.
Describe Frank Yelian's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Life IVF Center.
Yes, they prefer to just transfer one embryo but I’m still praying about maybe transferring 2.
What specific things went wrong at Life IVF Center?
  • Lost paperwork
Describe the specific things that went wrong at Life IVF Center.
No nothing specific
NPS
7
Doctor
Frank Yelian
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Adaptability
4 of 5
NPS
7
Clinic
Life IVF Center
Irvine
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
5
NPS
4
Age 43 - 44
3 Embryo Freezing
East Asian
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
At the time of the initial consultation, the doctor told us particularly good prospects with very attitude. But after starting the IVF cycles, we could hardly see [Dr. Yelian]. All kinds of the examinations were done by the nurses and the egg retrieval operations were usually done by other doctor. In the procedure of the IVF cycle, it was difficult to adjust the plan in order to achieve better results according to the patient's situation
The environment of clinic is okay. It is difficult to communicate with the clinic. Some receptions have a bad attitude. The charging rules are unclear and relatively arbitrary. In the process of IVF cycle, the problems encountered cannot be solved in time...The ultrasound examination is not so accurate that the mature follicles cannot be found.
How was your experience with Frank Yelian at Life IVF Center?
At the time of the initial consultation, the doctor told us particularly good prospects with very attitude. But after starting the IVF cycles, we could hardly see Dr. Ye. All kinds of the examinations were done by the nurses and the egg retrieval operations were usually done by other doctor. In the procedure of the IVF cycle, it was difficult to adjust the plan in order to achieve better results according to the patient's situation
During treatment, were you treated like a number or a human with Frank Yelian at Life IVF Center?
I seldom have the chance to see the doctor during the IVF cycle.
Describe your experience with the nursing staff at Life IVF Center.
Some nurses are kind, some nurses are not professional enough.
Describe your experience with Life IVF Center.
The environment of clinic is okay. It is difficult to communicate with the clinic. Some receptions have a bad attitude. The charging rules are unclear and relatively arbitrary. In the process of IVF cycle, the problems encountered cannot be solved in time.
What specific things went wrong at Life IVF Center?
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Life IVF Center.
The ultrasound examination is not so accurate that the mature follicles cannot be found.
NPS
5
Doctor
Frank Yelian
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
1 of 5
NPS
4
Clinic
Life IVF Center
Irvine
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5

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