Main Line Fertility (Prelude Network clinic)

7 doctors work here

Rated 8.7
Strongly recommend: 77%Neutral: 11%Don't recommend: 13%8.7
77% strongly recommend
133 reviews
Operations
8.9
8.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.3
8.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.3
9.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
8
8
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
8.1
8.1
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,720
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 6 offices

Bryn Mawr
825 Old Lancaster Rd., Suite 170
Bryn Mawr, PA 19010
Fort Washington
467 Pennsylvania Ave., Suite 202B
Fort Washington, PA 19304
Havertown
2010 West Chester Pike, Suite 350
Havertown, PA 19083
Philadelphia
1650 Arch St., Suite 1907
Philadelphia, PA 19103
Reading
2210 Ridgewood Road
Wyomissing, PA 19610
West Chester
915 Old Fern Hill Road, Suite 101 Building B
West Chester, PA 19380
Show 4 more

133 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
8
NPS
8
Age 35 - 36
9 IUI
Male Factor
Unexplained
European
Income $50K - $99K
1st of 2 Docs
3 IUI With Other Docs
2 IVF With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Brasille is a very knowledgeable doctor. I was taken care of very well under her care. She’s friendly, outgoing and very personable. I love that in a doctor. The only concern I had with her had to do with my retroverted uterus. And sometimes after my IUI’s I was in pain.... For each IUI we did a combination of clomid and/or letrozole. She referred my husband to a urologist to work on sperm counts. Unfortunately, none of those IUI’s resulted in pregnancy.
Main Line Fertility West Cheater is a smaller clinic than their main office in Bryn Mawr, however, the treatment is still excellent. The staff is caring, gets back to me in a omelet manner and truly knows me.... The nurses under Dr. Brasille are so friendly, knowledgeable and understanding.... With Dr. Brasille I did 9 IUI’s. We were saving for IVF and she was patient with us trying IUI so many times.... Dr. Brasille is so confident and kind. She is friendly and always remembers me.
How was your experience with Deanna Brasile at Main Line Fertility (Prelude Network clinic)?
Dr. Brasille is a very knowledgeable doctor. I was taken care of very well under her care. She’s friendly, outgoing and very personable. I love that in a doctor. The only concern I had with her had to do with my retroverted uterus. And sometimes after my IUI’s I was in pain. She is a fully competent doctor and I have no doubts in her ability to create a healthy baby for couples!
What's one piece of advice would you give a prospective patient of Deanna Brasile at Main Line Fertility (Prelude Network clinic)?
Make sure to get your questions in. Dr. Brasille is super friendly and sometimes you get talking so much and I would forget to ask what I needed to ask.
During treatment, were you treated like a number or a human with Deanna Brasile at Main Line Fertility (Prelude Network clinic)?
Dr. Brasille is so confident and kind. She is friendly and always remembers me. Even though I switched to another doctor, she still remembers me and is excited for me. I talk to her when I run into her at the clinic and I always greeted with a hug.
Describe the protocols Deanna Brasile used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
With Dr. Brasille I did 9 IUI’s. We were saving for IVF and she was patient with us trying IUI so many times. For each IUI we did a combination of clomid and/or letrozole. She referred my husband to a urologist to work on sperm counts. Unfortunately, none of those IUI’s resulted in pregnancy.
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
The nurses under Dr. Brasille are so friendly, knowledgeable and understanding.
Describe your experience with Main Line Fertility (Prelude Network clinic).
Main Line Fertility West Cheater is a smaller clinic than their main office in Bryn Mawr, however, the treatment is still excellent. The staff is caring, gets back to me in a omelet manner and truly knows me.
Describe the costs associated with your care under Deanna Brasile at Main Line Fertility (Prelude Network clinic).
IUI’s - covered by insurance Medication - only covered Co-pays for IUI medication.
Describe Deanna Brasile's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility (Prelude Network clinic).
No transfers done with Dr. Brasille
8
Doctor
Deanna Brasile
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
Main Line Fertility (Prelude Network clinic)
West Chester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
9
NPS
9
Age 42 - 43
1 IUI
Diminished Ovarian Reserve
Male Factor
European
Income $200K - $499K
Only Doc Seen
IVF With Other Docs
Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I felt that Dr. Orris was more optimistic about the possibility of getting me pregnant through IUI (which was unsuccessful). It was after seeing Dr. Glassner that I was encouraged to move right on to IVF if I wanted to be aggressive about getting pregnant.
I just feel that they [the nurses] are all really good at their jobs - lots of knowledge and experience combined with compassion and reassurance. All of my questions were answers and my calls were returned promptly.
How was your experience with John Orris at Main Line Fertility (Prelude Network clinic)?
He got me pregnant on my first round of IVF so I can't argue with the results! I saw all three doctors in the practice at one time or another. I felt that Dr. Orris was more optimistic about the possibility of getting me pregnant through IUI (which was unsuccessful). It was after seeing Dr. Glassner that I was encouraged to move right on to IVF if I wanted to be aggressive about getting pregnant. Dr. Orris sometimes says some funny things, like "You've got a monster follicle that's about ready to blow" and prescribed my husband and I to "knock the boots" on certain dates! But he clearly knows what he is doing.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility (Prelude Network clinic)?
Stick with it, it works and he knows what he is doing!
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility (Prelude Network clinic)?
The doctor focused mainly on the medical side of things and my treatment plan. The nurses were there to provide more of the human touch and encouragement. The doctor did hug me when I got pregnant though!
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
I just feel that they are all really good at their jobs - lots of knowledge and experience combined with compassion and reassurance. All of my questions were answers and my calls were returned promptly.
9
Doctor
John Orris
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Main Line Fertility (Prelude Network clinic)
West Chester
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
2017 - 2018, Unknown Success
NPS
7
NPS
7
Age 34 - 35
7 Fertility Medications
Diminished Ovarian Reserve
Unexplained
Income $50K - $99K
Consultant
1st of 2 Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. B [Brasile] is very warm and kind. She has a great “bedside manner”. The office is very busy sometimes and at some apts things did feel rushed.... I came to Dr.B after a second early miscarriage (around 4-5 weeks), at the time I had been ttc for ) months. I have a 4 year old son, who I had no issues conceiving. I had presumed low progesterone, so I did 2 cycles of natural ovulation with progesterone supplements. No pregnancy.
Main Line Fertility has several locations but not all are open each day of the week. This means some apts on some days I have to travel over an hour to an open clinic. Wait times can be long, the office is usually busy and things can feel rushed.... Because the clinics can be busy, my impression has been that you (the patient) needs to direct care in some way- remind staff of the plan, revisit previous treatments, remind them of miscarrages etc. sometimes it feels like the history isn’t reviewed before the consult.
How was your experience with Deanna Brasile at Main Line Fertility (Prelude Network clinic)?
Dr.B is friendly and kind. She’s warm and funny. My only concern has been that wait times can be long, the clinic can be very busy and she can seem rushed. This sometimes makes me feel pushed along, and often think of questions after the fact.
What's one piece of advice would you give a prospective patient of Deanna Brasile at Main Line Fertility (Prelude Network clinic)?
Think of questions ahead of time and be ready to ask away. Bring a good book, wait times can be long.
During treatment, were you treated like a number or a human with Deanna Brasile at Main Line Fertility (Prelude Network clinic)?
Dr. B is very warm and kind. She has a great “bedside manner”. The office is very busy sometimes and at some apts things did feel rushed.
Describe the protocols Deanna Brasile used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
I came to Dr.B after a second early miscarriage (around 4-5 weeks), at the time I had been ttc for ) months. I have a 4 year old son, who I had no issues conceiving. I had presumed low progesterone, so I did 2 cycles of natural ovulation with progesterone supplements. No pregnancy. Then we tried 3 cycles of high dose letrozole to try to make me superovulate. I responded well (1-2 follicles) but All negative. Then 3 cycles of clomid and letrozole and still no pregnancy. Then I was told the next step would be injectables or ivf. I took the summer off. Still not pregnant and I am now back getting worked up for an ivf trial. While getting worked up I am trying another clomid/ letrozole cycle
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
They are very nice and personable. They really know their stuff. But again, sometimes apts feel rushed since there are so many patients to see
Describe your experience with Main Line Fertility (Prelude Network clinic).
Main Line Fertility has several locations but not all are open each day of the week. This means some apts on some days I have to travel over an hour to an open clinic. Wait times can be long, the office is usually busy and things can feel rushed.
Describe the costs associated with your care under Deanna Brasile at Main Line Fertility (Prelude Network clinic).
Each visit has a $50 co/pay. Special procedures- tube flushing- have additional costs. Labs were expensive. Meds can be expensive. But this is not due to MLF, it’s due to my insurance
What specific things went wrong at Main Line Fertility (Prelude Network clinic)?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Provided conflicting information
Describe the specific things that went wrong at Main Line Fertility (Prelude Network clinic).
Because the clinics can be busy, my impression has been that you (the patient) needs to direct care in some way- remind staff of the plan, revisit previous treatments, remind them of miscarrages etc. sometimes it feels like the history isn’t reviewed before the consult.
7
Doctor
Deanna Brasile
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
7
Clinic
Main Line Fertility (Prelude Network clinic)
West Chester
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unknown Success
NPS
9
NPS
10
Age 36 - 38
2 IUI
European
Income $100K - $199K
Operations
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Brasile has been very transparent, and informative. She explains everything in detail and always answers any questions we may have. She explains things in an easy to understand manner, and makes sure we understand. She has been supportive throughout the entire process. ... We originally started with just taking clomid, then added letrozole. These drugs were to help produce more/better "follicles". I was having trouble with one of my tubes (blockage), so it was recommended I pause treatment and have it removed (which I did). We are now back on track with meds, and have since done 2 IUI procedures.
The nursing staff [Main Line Fertility] has been absolutely amazing. They are organized and efficient. They greet every single patient with a smile, and are very understanding and compassionate. They keep us on track with appointments and reminders, and offer a friendly face while doing so. ... The clinic is always organized and clean. The appointments are usually on time, and everyone is taken care of. I have never felt rushed, or delayed. They are very good at making sure you don't have any unanswered questions or concerns before leaving also.
How was your experience with Deanna Brasile at Main Line Fertility (Prelude Network clinic)?
Dr Brasile has been very transparent, and informative. She explains everything in detail and always answers any questions we may have. She explains things in an easy to understand manner, and makes sure we understand. She has been supportive throughout the entire process.
What's one piece of advice would you give a prospective patient of Deanna Brasile at Main Line Fertility (Prelude Network clinic)?
She is very direct, which I appreciate.
During treatment, were you treated like a number or a human with Deanna Brasile at Main Line Fertility (Prelude Network clinic)?
Everyone is friendly and professional. They speak to you by name every time, and do their best to review your case prior to any appointments, so they have the latest and most accurate info. They have been supportive and informative every step of the way.
Describe the protocols Deanna Brasile used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
We originally started with just taking clomid, then added letrozole. These drugs were to help produce more/better "follicles". I was having trouble with one of my tubes (blockage), so it was recommended I pause treatment and have it removed (which I did). We are now back on track with meds, and have since done 2 IUI procedures.
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
The nursing staff has been absolutely amazing. They are organized and efficient. They greet every single patient with a smile, and are very understanding and compassionate. They keep us on track with appointments and reminders, and offer a friendly face while doing so.
Describe your experience with Main Line Fertility (Prelude Network clinic).
The clinic is always organized and clean. The appointments are usually on time, and everyone is taken care of. I have never felt rushed, or delayed. They are very good at making sure you don't have any unanswered questions or concerns before leaving also.
Describe the costs associated with your care under Deanna Brasile at Main Line Fertility (Prelude Network clinic).
the diagnostics associated with my case have been covered by insurance, with the exception of a co-pay for each visit. IUI is not covered by my insurance and is around $500. IVF is also not covered, but they do offer discounted rates to participant in clinical trials (about half off of the treatment cost).
9
Doctor
Deanna Brasile
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018 - 2020, Unknown Success
NPS
10
NPS
10
Age 30 - 32
4 IUI
1 IVF
PCOS
Ashkenazi Jewish
Income $100K - $199K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Gocial was adamant about single embryo transfers...was always heart felt, never felt rushed, called me back, answered all my questions...he quotes studies and facts, tells you percentage of success rates. I am so happy to be in his care. He is responsive and I always know I can contact him and he will call back. He makes sure to answer all of my questions, and helps guide my next choice...he is very respectful of your choices...At first we did letrozole, and I was monitored for ovulation, we did timed intercourse. Next, round I also did letrozole with a higher dose and timed intercourse. Followed, letrozole and clomid with timed intercourse. We then did genetric testing which delayed us for a month. Following, we did clomid and letrozole with IUI, the following round i was not as resp
we did clomid and letrozole with IUI [at Main Line Fertility], the following round i was not as responsive, so we tried injectables and IUI, and then we began the ivF journey...Barb my nurse is an angel, she is responsible, returns calls, knows my treatment plan. Karen the front desk was always accommodating while making appointments...They use paper charting, and I think some of the pieces of paper got ripped or it seemed hard to find
How was your experience with Benjamin Gocial at Main Line Fertility (Prelude Network clinic)?
Dr. Gocial is exceptionally compassionate, kind, ans caring.. I trust his expertise, he quotes studies and facts, tells you percentage of success rates. I am so happy to be in his care. He is responsive and I always know I can contact him and he will call back. He makes sure to answer all of my questions, and helps guide my next choice
What's one piece of advice would you give a prospective patient of Benjamin Gocial at Main Line Fertility (Prelude Network clinic)?
I would say, he is very respectful of your choices. However, it may be good to ask more for his opinion regarding next steps. I wish we would have moved to IVF sooner than we did.
During treatment, were you treated like a number or a human with Benjamin Gocial at Main Line Fertility (Prelude Network clinic)?
dr. Gocial was always heart felt, never felt rushed, called me back, answered all my questions
Describe the protocols Benjamin Gocial used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
At first we did letrozole, and I was monitored for ovulation, we did timed intercourse. Next, round I also did letrozole with a higher dose and timed intercourse. Followed, letrozole and clomid with timed intercourse. We then did genetric testing which delayed us for a month. Following, we did clomid and letrozole with IUI, the following round i was not as responsive, so we tried injectables and IUI, and then we began the ivF journey. So far, I had 1 egg retrieval with 1 FET. He suggested we do PGT tested frozen embryos. The 1 FET resulted in a 9 week miscarriage. Now, he started me on NOrethindorne for a month prior to doing the next FET.
Describe your experience with your nurse at Main Line Fertility (Prelude Network clinic). (Assigned nurse: Barb)
Barb my nurse is an angel, she is responsible, returns calls, knows my treatment plan. Karen the front desk was always accommodating while making appointments
Describe your experience with Main Line Fertility (Prelude Network clinic).
I think fertility is grueling to go through. The doctor/clinic could be hopeful yet also warn regarding how terrible it could be too. The doctor is always positive. But, I think it may be beneficial to hear some of the bad news too
Describe the costs associated with your care under Benjamin Gocial at Main Line Fertility (Prelude Network clinic).
For IVF it was roughly 25000 total for retrieval, meds, PGT testing. My IUI was covered, meds for injectaboe rounds were about $700
Describe Benjamin Gocial's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility (Prelude Network clinic).
Dr. Gocial was adamant about single embryo transfers.
What specific things went wrong at Main Line Fertility (Prelude Network clinic)?
  • Lost paperwork
Describe the specific things that went wrong at Main Line Fertility (Prelude Network clinic).
They use paper charting, and I think some of the pieces of paper got ripped or it seemed hard to find
10
Doctor
Benjamin Gocial
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
10
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
8
Age 34
1 Embryo Freezing
Diminished Ovarian Reserve
European
Income $100K - $199K
2nd of 2 Docs
Neutral
Neutral
Success w/ Doc Too early to know
He [Dr. Glassner] just seems to be super busy and I felt like I was always rushed when speaking with him. ... He also tested my husbands sperm later than he should have & found his morphology to be zero. ... I had a low AMH with history or one miscarriage that was a trisomy he he moved to recommend IVF very quickly if I wanted to avoid another potential miscarriage.
They [Main Line Fertility] are extremely busy and the wait times for your appts are insane.. always an hour plus wait. I also can usually overhear other patients discussions with staff so they should go behind a closed door to talk about medical history. The nurses are very nice though ... I’ve just had a nurse, embryologist and dr tell me all different things about the same topic which were conflicting bits of info
How was your experience with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
He just seems to be super busy and I felt like I was always rushed when speaking with him. I did not see him right before my retrieval or even afterwards which was disheartening that he didn’t check on me. He does seem to know what he’s talking about & I trust his expertise but he talks fast and very candidly without a lot of time for questions
What's one piece of advice would you give a prospective patient of Michael Glassner at Main Line Fertility (Prelude Network clinic)?
To demand how ever much time you need with him or ask him to slow down or repeat things if he’s talking too fast or you don’t understand something
During treatment, were you treated like a number or a human with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
He seems to be very busy and doesn’t take as much time as I’d like to review my questions. He does seem to be reachable though when I request to speak with him
Describe the protocols Michael Glassner used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
I had a low AMH with history or one miscarriage that was a trisomy he he moved to recommend IVF very quickly if I wanted to avoid another potential miscarriage. I’m not sure about what protocol he used specifically for my IVF plan but intend on finding out. He also tested my husbands sperm later than he should have & found his morphology to be zero. He asked him to do a repeat test which was a bit better but recommended ICSI for all eggs instead of half of the eggs or as a backup.
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
Very compassionate but over worked.
Describe your experience with Main Line Fertility (Prelude Network clinic).
They are extremely busy and the wait times for your appts are insane.. always an hour plus wait. I also can usually overhear other patients discussions with staff so they should go behind a closed door to talk about medical history. The nurses are very nice though
Describe the costs associated with your care under Michael Glassner at Main Line Fertility (Prelude Network clinic).
About $25 all in for one cycle- IVF, anesthia, retrieval, ICSI, PGT, biopsies, shipping fees, lab and monitoring fees, transfer, freezing, storage for a year
Describe Michael Glassner's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility (Prelude Network clinic).
I believe my dr does single and avoids twins, multiples at all costs. For my age, he would only consider single
What specific things went wrong at Main Line Fertility (Prelude Network clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at Main Line Fertility (Prelude Network clinic).
I’ve just had a nurse, embryologist and dr tell me all different things about the same topic which were conflicting bits of info
8
Doctor
Michael Glassner
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
6
NPS
6
Age 33
Unexplained
European
Ashkenazi Jewish
Income $100K - $199K
Sales Representative
1st of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I am healthy and ovulate on my own, so we went right to Clomid and Letrizole to increase my follicle production each month (4 months). However, she [Dr. Brasile] would only guess as to when we should have sex. I was never given injections to initiate ovulation...The doctor never explained that endometriosis could affect fertility in various ways, even if my tubes are open. She didn’t make the correlation between my low AMH and high FSH. She guessed each month as to when I might ovulate, rather than suggesting injections to know exactly when I would ovulate and should have intercourse. I feel like I wasted a year of trying to conceive.
They [Main Line Fertility] are always very busy. Wait times can be long, even early in the morning. The nurses are very nice but don’t expect to see your doctor after every visit. Even when you need to discuss a plan for the following month...They barely remembered me each visit even though I saw them multiple times per week for 5 months...My doctor was not in the office when I did IUI and nobody ever followed up with me afterward. I decided to see a different doctor after that.
How was your experience with Deanna Brasile at Main Line Fertility (Prelude Network clinic)?
We felt very confident with her at first, but after time I felt like just a number. I saw her less and less. I felt like I wasn’t given much attention because I wasn’t at a point to pay for IVF yet. Neither Dr. Brazile not anyone from the practice followed up with me after I underwent IUI.
What's one piece of advice would you give a prospective patient of Deanna Brasile at Main Line Fertility (Prelude Network clinic)?
I would suggest seeking a second opinion if you feel something isn’t right. After just one consultation with a second doctor, we figured out two major things that Dr. Brasile failed to do.
During treatment, were you treated like a number or a human with Deanna Brasile at Main Line Fertility (Prelude Network clinic)?
They barely remembered me each visit even though I saw them multiple times per week for 5 months. The doctor would only guess when we should have timed intercourse and the nurse mixed up my file with another woman. My doctor was not in the office when I did IUI and nobody ever followed up with me afterward. I decided to see a different doctor after that.
Describe the protocols Deanna Brasile used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
I am healthy and ovulate on my own, so we went right to Clomid and Letrizole to increase my follicle production each month (4 months). However, she would only guess as to when we should have sex. I was never given injections to initiate ovulation.
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
The nurses and ultrasound tech were always very nice.
Describe your experience with Main Line Fertility (Prelude Network clinic).
They are always very busy. Wait times can be long, even early in the morning. The nurses are very nice but don’t expect to see your doctor after every visit. Even when you need to discuss a plan for the following month.
Describe the costs associated with your care under Deanna Brasile at Main Line Fertility (Prelude Network clinic).
My insurance covered everything but IUI, IVF, and genetic testing. It was just a specialist co-pay.
What specific things went wrong at Main Line Fertility (Prelude Network clinic)?
  • Lost paperwork
  • Failed to convey critical information
Describe the specific things that went wrong at Main Line Fertility (Prelude Network clinic).
The doctor never explained that endometriosis could affect fertility in various ways, even if my tubes are open. She didn’t make the correlation between my low AMH and high FSH. She guessed each month as to when I might ovulate, rather than suggesting injections to know exactly when I would ovulate and should have intercourse. I feel like I wasted a year of trying to conceive.
6
Doctor
Deanna Brasile
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
2 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
6
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 34
1 IUI
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
My experience with Dr. Orris has been better than expected. I was so scared and nervous I'd need a D&C because the lining of my uterus was so thick. He decided to do a Hysteroscopy and go in and remove all the extra tissue and was so nice about it. He talked to me and my husband the entire time making me feel so comfortable and was so excited about how every thing looked afterwards. Made me feel like we finally had a fighting chance.
Their strengths are that they always are on time and prepared. Always friendly and take the time to answer me. I don't really think they have weaknesses. Only thing I'd change is a closer office to my home.... [Nursing Staff] They are so friendly at mainline. I never dread my appointments. And they are the best at drawing blood. I usually bruise very bad.... My insurance covers the procedures but most office visits we pay 40% they average appointment is 825
How was your experience with John Orris at Main Line Fertility (Prelude Network clinic)?
My experience with Dr. Orris has been better than expected. I was so scared and nervous I'd need a D&C because the lining of my uterus was so thick. He decided to do a Hysteroscopy and go in and remove all the extra tissue and was so nice about it. He talked to me and my husband the entire time making me feel so comfortable and was so excited about how every thing looked afterwards. Made me feel like we finally had a fighting chance. I haven't experienced any negative or bad appointments with him.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility (Prelude Network clinic)?
Trust him!
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility (Prelude Network clinic)?
A human Dr. Orris is always professional and friendly. He makes this hard process easier. My husband and I both enjoy our appointments.
Describe the protocols John Orris used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
My 1st cycle we started clomid 50mg 2x a day days 2-6. I than had my first intrauterine ultrasound and discovered my lining was abnormally thick. He than decided to wait till next cycle during my bleed to take a look. He than decided to do the Hysteroscopy and was please with the results after removing extra tissue. This last cycle we did 50mg clomid 2x a day for 3-7 and letrozal I had 2 follicles and an iui. I did get my period and decided to take a break this month because I need to pay some of my fertility bills down.
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
They are so friendly at mainline. I never dread my appointments. And they are the best at drawing blood. I usually bruise very bad.
Describe your experience with Main Line Fertility (Prelude Network clinic).
Their strengths are that they always are on time and prepared. Always friendly and take the time to answer me. I don't really think they have weaknesses. Only thing I'd change is a closer office to my home.
Describe the costs associated with your care under John Orris at Main Line Fertility (Prelude Network clinic).
My insurance covers the procedures but most office visits we pay 40% they average appointment is 825
Describe John Orris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility (Prelude Network clinic).
I'd be fine with multiple embryo if it came to this.
10
Doctor
John Orris
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
9
NPS
10
Age 32
6 IUI
2 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brasile created my IVF protocol with all of my test results in mind. Sometimes, clinics just have a standard protocol that is used for everyone, but she made sure to customize the protocol based on my body's response to previous cycles and tests. She is always positive and makes you feel so hopeful, but is also straightforward with facts and explanations.... First round of IVF- antagonist protocol. I ended up ovulating an hour before my retrieval and Dr. Brasile was only able to retrieve one mature egg. Since my body ovulated even with the use of cetrotide, we used Lupron for the next cycle.
The doctors are all extremely well educated, knowledgeable, and communicate well when you meet with them. Sometimes the clinic [Main Line Fertility] felt very crowded and impersonal, but the staff is so friendly and tries to make your experience the best possible.... IUI procedure- out of pocket cost = ~$600 IVF- my insurance covers up to 4 egg retrievals as long as you have no embryos already frozen. I think the out of pocket cost for an IVF cycle is ~$25,000, but many clinical trial opportunities are offered and can help pay for treatment if you qualify.
How was your experience with Deanna Brasile at Main Line Fertility (Prelude Network clinic)?
Dr. Brasile created my IVF protocol with all of my test results in mind. Sometimes, clinics just have a standard protocol that is used for everyone, but she made sure to customize the protocol based on my body's response to previous cycles and tests. She is always positive and makes you feel so hopeful, but is also straightforward with facts and explanations.
What's one piece of advice would you give a prospective patient of Deanna Brasile at Main Line Fertility (Prelude Network clinic)?
Don't be afraid to ask as many questions as you want to make sure you understand what your treatment plan is and you feel comfortable and confident that you're receiving the best care possible for you and your partner.
During treatment, were you treated like a number or a human with Deanna Brasile at Main Line Fertility (Prelude Network clinic)?
Always made sure all of your questions were answered before leaving the room and made sure you understood the processes and procedures.
Describe the protocols Deanna Brasile used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
First round of IVF- antagonist protocol. I ended up ovulating an hour before my retrieval and Dr. Brasile was only able to retrieve one mature egg. Since my body ovulated even with the use of cetrotide, we used Lupron for the next cycle. The egg from this round became a day 6 embryo and was frozen for PGS testing. Second round of IVF- Flare protocol. This resulted in 10 mature eggs. Of the 10, 8 fertilized, 4 made it to day 5 embryos. The embryo from the first round plus three from the second were sent for PGS testing and one was transferred on day 5. All four that were sent for testing came back abnormal. The one that was transferred resulted in a pregnancy. I'm currently 8 months pregnant with a baby boy!
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
Compassionate and knowledgeable.
Describe your experience with Main Line Fertility (Prelude Network clinic).
The doctors are all extremely well educated, knowledgeable, and communicate well when you meet with them. Sometimes the clinic felt very crowded and impersonal, but the staff is so friendly and tries to make your experience the best possible.
Describe the costs associated with your care under Deanna Brasile at Main Line Fertility (Prelude Network clinic).
IUI procedure- out of pocket cost = ~$600 IVF- my insurance covers up to 4 egg retrievals as long as you have no embryos already frozen. I think the out of pocket cost for an IVF cycle is ~$25,000, but many clinical trial opportunities are offered and can help pay for treatment if you qualify.
9
Doctor
Deanna Brasile
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
NPS
10
NPS
10
Age 29 - 33
6 IUI
1 IVF
Unexplained
Latinx
Income $50K - $99K
Teacher
1st of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We eventually did get pregnant by monitoring our cycles [with Dr. Michael Glassner] but that lead to an ectopic pregnancy. It was decided then that I probably have a weak tube. After a year of trying through IUIs, etc we decided to go through IVF. Financially we could not afford IVF but Dr. Glassner and his team worked with an organization called BabyQuest that provided us financial help to pay for our IVF procedure.
Strengths [at Main Line Fertility]: professionalism, bedside manner, there is always a person to answer your calls, honesty, they were great at building confidence, flexible hours...Weakness: On rare occasions the wait could be more than 15 minutes...The nurses were nothing short of excellent. They calmed our nerves and literally held my hand throughout the process. They always explained any procedure that I had a question about. They were caring and compassionate.
How was your experience with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Dr. Glassner is friendly, has a great sense of humor, and is patient. He meets with us every time we have a visit at the doctor's office and explains exactly what is happening and what we should next. He answers any questions we have and answers them thoroughly. He gives his expert advice to help us make informed decisions on our health and fertility treatments. His bedside manner is what makes him stand apart from most doctors. He is personable and you really feel like you have all his attention when you are in his presence.
What's one piece of advice would you give a prospective patient of Michael Glassner at Main Line Fertility (Prelude Network clinic)?
One piece advice I would give a new patient of Dr. Glassner is to be patient because the fertility process is long and can be stressful.
During treatment, were you treated like a number or a human with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Dr. Glassner took the time out to answer all my questions during our visits. He's personable and remembers past conversations that we had. Most importantly, Dr. Glassner knew our financial situation and was very flexible in trying to make IVF affordable for us. During our fertility process we found an amazing organization called the "BabyQuest Foundation". BabyQuest provides financial help to people seeking fertility treatments. Because of Dr. Glassner's and Mainline fertility's understanding of our situation they provided fair pricing to the Foundation which in turn helped us win the grant. We will always be grateful and indebted to them.
Describe the protocols Michael Glassner used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
In the beginning of our treatment Dr. Glassner began with IUIs because we had an unexplained fertility diagnosis. These did not produce a positive pregnancy. We eventually did get pregnant by monitoring our cycles but that lead to an ectopic pregnancy. It was decided then that I probably have a weak tube. After a year of trying through IUIs, etc we decided to go through IVF. Financially we could not afford IVF but Dr. Glassner and his team worked with an organization called BabyQuest that provided us financial help to pay for our IVF procedure. Without Dr. Glassner's and Baby Quest's help our son would not be here today.
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
The nurses were nothing short of excellent. They calmed our nerves and literally held my hand throughout the process. They always explained any procedure that I had a question about. They were caring and compassionate.
Describe your experience with Main Line Fertility (Prelude Network clinic).
Strengths: professionalism, bedside manner, there is always a person to answer your calls, honesty, they were great at building confidence, flexible hours Weakness: On rare occasions the wait could be more than 15 minutes.
10
Doctor
Michael Glassner
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
NPS
9
NPS
10
Age 33 - 37
10 IUI
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Glassner has a great sense of humor considering the nature of what he does and that worked for us. It may not work for everyone but it’s what we needed. At the same time he was always compassionate and shared in our frustrations in days when a sense of humor wasn’t appropriate...Protocols were always based on my low amh which put my egg quality in question...Dr Glassner was a perfect blend of honest, compassionate, and said he wouldn’t put us through anything he wouldn’t put his own daughter through and that is what always stayed with us month after month
The clinic [Main Line Fertility] is amazing but just like any other dr office you have to be your own self advocate and make sure to always call with any questions. They are always there to help and the more you ask the more comfortable you will be. They have everyone’s best interest in mind so don’t hesitate to rely on them throughout the process...The nurses were so compassionate and would always try their best to keep you motivated throughout the process. Our insurance converge is horrible for fertility so the nurses always tried to help us out by giving us donated meds if they were available to try to eliminate some of the financial stress that comes with this process
How was your experience with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Dr Glassner always made time for us and never made us feel rushed. As disapponting as many months were he still had faith and never moved to a treatment that we weren’t 100% confident. He never wanted us to walk away and made sure he did what he could to not let that happen
What's one piece of advice would you give a prospective patient of Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Dr Glassner has a great sense of humor considering the nature of what he does and that worked for us. It may not work for everyone but it’s what we needed. At the same time he was always compassionate and shared in our frustrations in days when a sense of humor wasn’t appropriate.
During treatment, were you treated like a number or a human with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Dr Glassner was a perfect blend of honest, compassionate, and said he wouldn’t put us through anything he wouldn’t put his own daughter through and that is what always stayed with us month after month
Describe the protocols Michael Glassner used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
Clomid - clomid challenge test Clomid + iui - 3 cycles Injectables + iui - 1 cycle followed by my husband getting vericocele surgery Injectables + iui - 3 cycles Moved onto ivf using injectables and menopur and 5 days in dr glassner concerted the cycle to iui due to my poor response and we ended up getting pregnant that cycle! Protocols were always based on my low amh which put my egg quality in question Currently I’m back with dr glassner for baby #2 we did three cycle of injectables iui with no luck and plan to move ivf in April
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
The nurses were so compassionate and would always try their best to keep you motivated throughout the process. Our insurance converge is horrible for fertility so the nurses always tried to help us out by giving us donated meds if they were available to try to eliminate some of the financial stress that comes with this process
Describe your experience with Main Line Fertility (Prelude Network clinic).
The clinic is amazing but just like any other dr office you have to be your own self advocate and make sure to always call with any questions. They are always there to help and the more you ask the more comfortable you will be. They have everyone’s best interest in mind so don’t hesitate to rely on them throughout the process
Describe the costs associated with your care under Michael Glassner at Main Line Fertility (Prelude Network clinic).
Paid out of pocket for iuis and injectable medications and ivf...monitoring appointments were covered with a specialist co pay
What specific things went wrong at Main Line Fertility (Prelude Network clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at Main Line Fertility (Prelude Network clinic).
The only complaint I have is when you have weekend appointments someone’s the doctors that are on call have a different option about the plan for the month and it can been confusing/frustrating for patients who are trusting in their own doctors plan
9
Doctor
Michael Glassner
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016 - 2018, Unsuccessful
NPS
7
NPS
9
Age 40 - 42
7 IVF
Poor Egg Quality
European
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
There were times that I felt rushed and not able to express my concerns. Other times, he [Dr. Glassner] would be very receptive and understanding of my situation.... He could be very understanding and compassionate at times. He understood our financial situation and was willing to work with us when our insurance ran out. He was upfront with us in the beginning saying that due to my age the odds were against us with using my own eggs but he was willing to try.
If going for IVF the monitoring and procedure team nurses [Main Line] are amazing. They are what made me keep trying and were always encouraging. The front desk staff was mostly nice. The financial coordinator was available for any questions. You will rely mainly on the monitoring team nurses if going through IVF.... The frozen embryo transfers were around $5,000 not including medications. The IVF monitoring and retrieval’s were $9,000 not including medications.
How was your experience with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
He could be very understanding and compassionate at times. He understood our financial situation and was willing to work with us when our insurance ran out. He was upfront with us in the beginning saying that due to my age the odds were against us with using my own eggs but he was willing to try. He continued to support us with each attempt we made. He always reminded us that we had to take not only our financial situation but our mental situation into account with each attempt always asking how we were holding up and if we could go through with another retrieval. Each time he was honest about our chances.
What's one piece of advice would you give a prospective patient of Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Ask questions if you don’t understand. I have a science background and was familiar with a lot of what he spoke to us about but he can just talk and overwhelm you if you don’t have the background.
During treatment, were you treated like a number or a human with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
There were times that I felt rushed and not able to express my concerns. Other times, he would be very receptive and understanding of my situation.
Describe the protocols Michael Glassner used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
For each round of IVF, I was on menopur (2) per day, Follistim (starting out at different volumes each time with decreasing amounts. Started mostly at 300 then decreased to 150 by the end). Several cycles did Ganirelix. Several cycles did Lupron (20) and growth hormone. Most trigger shots were 10,000 of HCG. One trigger shot was 5,000 HCG and Lupron.
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
There were 3 nurses on the monitoring team that were amazing. One in particular went out of her way to talk to Dr. Glassner for me on my treatment plan and ask about financial assistance. The procedure team nurses were also great. The doctor’s side where I had to go for OHSS were not as pleasant.
Describe your experience with Main Line Fertility (Prelude Network clinic).
If going for IVF the monitoring and procedure team nurses are amazing. They are what made me keep trying and were always encouraging. The front desk staff was mostly nice. The financial coordinator was available for any questions. You will rely mainly on the monitoring team nurses if going through IVF.
Describe the costs associated with your care under Michael Glassner at Main Line Fertility (Prelude Network clinic).
The frozen embryo transfers were around $5,000 not including medications. The IVF monitoring and retrieval’s were $9,000 not including medications. The PGS testing was $3,000 for any number of embryos.
What specific things went wrong at Main Line Fertility (Prelude Network clinic)?
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Main Line Fertility (Prelude Network clinic).
During one of my retrieval’s, there was confusion on which protocol was to be used. The doctor had told me one protocol but the nurse had another protocol.
7
Doctor
Michael Glassner
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
9
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2010 - 2011, Unsuccessful
NPS
7
NPS
6
Age 32 - 33
1 IUI
2 IVF
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
3rd of 4 Docs
10 IUI With Other Docs
1 IVF With Other Docs
Neutral
Doesn't Recommend
Unsuccessful
I felt rushed along though I felt like he [ Dr. Glassner] cared about me in treatment...Sometimes I felt like he was too flippant and cocksure that he'd be able to get me pregnant and didn't have enough regard for the emotional effects. On the other hand, I think he did give me unique care and didn't treat me like a number, he did try to tailor things for my case.
In general, though some of the drugs were causing ill health effects (high blood pressure to go to the hospital, unusual bleeding) was not addressed. Focus [at Main Line Fertility] was on conception... [The nurses were] kind even when I was actively losing a pregnancy.
How was your experience with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
My case was a HARD case of unexplained. If you have uncomplicated infertility issues (blocked tubes, low sperm count) I think he would be great. If you have a more complicated case involving uterine or pregnancy losses for unknown reasons, I am not sure it will be the best fit. Sometimes I felt like he was too flippant and cocksure that he'd be able to get me pregnant and didn't have enough regard for the emotional effects. On the other hand, I think he did give me unique care and didn't treat me like a number, he did try to tailor things for my case. He though, along with 3/4 other docs I saw missed underlying Endometriosis and Adenomyosis which surely interfering with implantation.
What's one piece of advice would you give a prospective patient of Michael Glassner at Main Line Fertility (Prelude Network clinic)?
He's flexible , willing to try new things
During treatment, were you treated like a number or a human with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
I felt rushed along though I felt like he cared about me in treatment and seemed like he really wanted me to get pregnant. However when we were struggling with whether to continue, he didn't listen to the emotional impacts it was having and the effect it was having. I also feel he was willing to overlook some significant medical problems I was having because I was in treatment. I was so desperate for a baby I looked away.
Describe the protocols Michael Glassner used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
We tried a low dose antagonist cycle (ectopic pregnancy after IVF) and an agonist cycle (biochemical pregnancy) , which no other clinic was willing to try with me. It did produce my highest quality embryos. In the end, uterine reasons for my losses were not explored. I was presenting with many Endometriosis symptoms, yet no lap was done, even after the ectopic.
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
Kind even when i was actively losing a pregnancy
What specific things went wrong at Main Line Fertility (Prelude Network clinic)?
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Main Line Fertility (Prelude Network clinic).
In general, though some of the drugs were causing ill health effects (high blood pressure to go to the hospital, unusual bleeding) was not addressed. Focus was on conception.
7
Doctor
Michael Glassner
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
5 of 5
6
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 31 - 32
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Teacher
1st of 2 Docs
14 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Orris has made this journey so far, one of comfort and understanding. He always makes sure he has time for his patients. You can tell he loves what he does and that for him he isn’t satisfied until he makes your dreams a reality.... He always makes sure that you understand what he means. He will break it down so that you feel secure in his care 110% of the time.... I’ve only ever done treatments with clomid, femera, and one other medicine to help promote egg production.
They are overflowing with strengths. They show compassion and love to every one of their patients. In my experience you never feel like a number, you are treated with understanding and they try the best to their ability to help in any way they can.... Every nurse at Mainline fertility shows an overflowing amount of love. Margie lie always so pleasant and understanding. Every time I was in her care she made me feel so much better.
How was your experience with John Orris at Main Line Fertility (Prelude Network clinic)?
Dr. Orris has made this journey so far, one of comfort and understanding. He always makes sure he has time for his patients. You can tell he loves what he does and that for him he isn’t satisfied until he makes your dreams a reality.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility (Prelude Network clinic)?
Listen to what he had to say, It can be difficult to do all the tests and exams. He tries to make you as comfortable as possible, listen to him. He knows what he’s talking about.
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility (Prelude Network clinic)?
He always makes sure that you understand what he means. He will break it down so that you feel secure in his care 110% of the time.
Describe the protocols John Orris used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
I’ve only ever done treatments with clomid, femera, and one other medicine to help promote egg production. Our insurance coverage is very limited. We conceived on a cycle where we were having a natural cycle, unfortunately that ended in an early miscarriage. We are currently hoping that we will land a spot in one of the IVF clinical trials that are being offered.
Describe your experience with your nurse at Main Line Fertility (Prelude Network clinic). (Assigned nurse: Margie)
Every nurse at Mainline fertility shows an overflowing amount of love. Margie lie always so pleasant and understanding. Every time I was in her care she made me feel so much better.
Describe your experience with Main Line Fertility (Prelude Network clinic).
They are overflowing with strengths. They show compassion and love to every one of their patients. In my experience you never feel like a number, you are treated with understanding and they try the best to their ability to help in any way they can.
10
Doctor
John Orris
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 35
2 IUI
PCOS
European
Native American
Income $50K - $99K
3rd of 3 Docs
8 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Glassner, from the very first visit treated us like we were human and not a number. He answered all our questions before we even asked them and told us things that we had never been told before that could be causing our problems. Every visit he and his staff are encouraging and compassionate....He is the most compassionate and caring doctor I have ever seen. Always encouraging us at each visit. He jokes around to try to make you smile and laugh when you are having a rough time dealing with everything going on.
The information the staff [Main Line Fertility] give you can sometimes be a little overwhelming but you can call and email any questions you have at anytime. Each person I’ve talked to have been just as encouraging as the nursing staff.... All of the nurses are so compassionate, encouraging and caring. They take the time to listen and encouraging and are just as heartbroken when you have a negative test as you are
How was your experience with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
He is the most compassionate and caring doctor I have ever seen. Always encouraging us at each visit. He jokes around to try to make you smile and laugh when you are having a rough time dealing with everything going on. Which always helps. He gives renewed hope with each failed attempt.
What's one piece of advice would you give a prospective patient of Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Be completely honest about how you are feeling. He will understand.
During treatment, were you treated like a number or a human with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Dr. Glassner, from the very first visit treated us like we were human and not a number. He answered all our questions before we even asked them and told us things that we had never been told before that could be causing our problems. Every visit he and his staff are encouraging and compassionate.
Describe the protocols Michael Glassner used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
First IUI, 100 mg of clomid days 4-8 then timed insemination by ultrasound monitoring. Second IUI, 150 mg clomid days 4-8 and timed insemination by ultrasound monitoring. Also he added a baby aspirin daily and 1500 mg of metformin daily
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
All of the nurses are so compassionate, encouraging and caring. They take the time to listen and encouraging and are just as heartbroken when you have a negative test as you are
Describe your experience with Main Line Fertility (Prelude Network clinic).
The information the staff give you can sometimes be a little overwhelming but you can call and email any questions you have at anytime. Each person I’ve talked to have been just as encouraging as the nursing staff.
Describe the costs associated with your care under Michael Glassner at Main Line Fertility (Prelude Network clinic).
IUIs were $457 each (which I think is very far pricing. We have paid more at other clinics and didn’t get as good care as we are getting there.) and everything else have been billed to our insurance.
10
Doctor
Michael Glassner
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
Anovulation
Male Factor
Unexplained
European
Income $50K - $99K
Teacher
2nd of 2 Docs
5 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Orris has been one of the best doctors I have ever worked with not even just in the fertility world. He is compassionate, knowledgeable, and will truly listen to you. He has your best interest at heart and he strives to get everyone pregnant...He shows individualized care to all his patients...Treatment can be a marathon not a sprint sometimes. Be prepared to build a great relationship with Dr. Orris
[The staff at Main Line Fertility] are very accommodating to get you in to the clinic to be seen for new and existing appointments . The clinic offers clinical trials if you qualify which can help with the cost of Ivf. The clinic is clean, organized and everyone is like family when you walk in the doors...7500 for clinical trial ivf...The nurses were amazing. They were all compassionate, and could laugh and cry with you
How was your experience with John Orris at Main Line Fertility (Prelude Network clinic)?
Dr. Orris was the best doctor I could ask for in such an emotional situation to be faced with. He shows individualized care to all his patients. Has great bed side manner, and leaves you feeling like there is Hope you could bring home a child.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility (Prelude Network clinic)?
Treatment can be a marathon not a sprint sometimes. Be prepared to build a great relationship with Dr. Orris.
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility (Prelude Network clinic)?
Dr. Orris has been one of the best doctors I have ever worked with not even just in the fertility world. He is compassionate, knowledgeable, and will truly listen to you. He has your best interest at heart and he strives to get everyone pregnant.
Describe the protocols John Orris used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
I don’t remember any specifics
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
The nurses were amazing. They were all compassionate, and could laugh and cry with you. This is the place you want to be.
Describe your experience with Main Line Fertility (Prelude Network clinic).
They are very accommodating to get you in to the clinic to be seen for new and existing appointments . The clinic offers clinical trials if you qualify which can help with the cost of Ivf. The clinic is clean, organized and everyone is like family when you walk in the doors.
Describe the costs associated with your care under John Orris at Main Line Fertility (Prelude Network clinic).
7500 for clinical trial ivf
Describe John Orris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility (Prelude Network clinic).
We only did single transfer so I can’t speak to multiple embryo transfer
10
Doctor
John Orris
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 35 - 36
1 IVF
Unexplained
European
Income $200K - $499K
Nurse or HC Services
2nd of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Glassner] always showed compassion but more so when he could see I was feeling down or defeated. ... He was quickly able to answer my questions and offer me reassurance where it was needed. Throughout the process he explained why he was changing things around and answered all of my concerns. ... He has a more individualized approach than other doctors.
The clinic [Main Line Fertility] took an individualized approach. It is a very busy practice which makes it hard. I felt more at ease there than at my previous. I didn't feel like I was left to fend for myself which is a priority I feel in IVF. I felt like they were the experts and was in good hands ... [nursing staff] Very caring and would get back to you in a very timely manner
How was your experience with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
I saw Dr Glassner for a second opinion. He was quickly able to answer my questions and offer me reassurance where it was needed. Throughout the process he explained why he was changing things around and answered all of my concerns. Yes, he's a busy doctor, but he makes sure he puts the time in to bring out the best outcome! He has a more individualized approach than other doctors.
What's one piece of advice would you give a prospective patient of Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Trust him
During treatment, were you treated like a number or a human with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Dr Glassner and his staff answered all of my questions in a timely fashion. He always showed compassion but more so when he could see I was feeling down or defeated.
Describe the protocols Michael Glassner used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
His protocols were specific to your needs and would change as he saw fit. He didn't take any shortcuts
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
Very caring and would get back to you in a very timely manner
Describe your experience with Main Line Fertility (Prelude Network clinic).
The clinic took an individualized approach. It is a very busy practice which makes it hard. I felt more at ease there than at my previous. I didn't feel like I was left to fend for myself which is a priority I feel in IVF. I felt like they were the experts and was in good hands
10
Doctor
Michael Glassner
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2018, Successful
NPS
10
NPS
10
Age 26 - 32
3 IVF
PCOS
European
Ashkenazi Jewish
Income $50K - $99K
2nd of 2 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Glassner always has something nice to say to lighten the mood and everyone feels comfortable around him! He listens to his patients needs! When one thing doesnt work he doesnt give up! He sits down and creates a new plan for u! He is also very supportive!...We did a cycle of clomid. And then another (because i requested to try again) the. We tried ivf. My egg quality was not great so my cycle got canceled. We then did another ivf cycle which i had my daughter from.
They [Main Line Fertility] r very organized!! My appointments are always on time. Max time i have needed to wait was 5 min. The secretaries are all sweet and kind! The clinic is also really clean and a nice environment! I totally recommend this place to everyone!... Dr Glassner treats me as if i am his only patient. He always starts off each visit with a warm word! And will sit with me and explain everything to me! Him and his nurses are the best
How was your experience with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Dr. Glassner always has something nice to say to lighten the mood and everyone feels comfortable around him! He listens to his patients needs! When one thing doesnt work he doesnt give up! He sits down and creates a new plan for u! He is also very supportive!
What's one piece of advice would you give a prospective patient of Michael Glassner at Main Line Fertility (Prelude Network clinic)?
To just go to him! He is amazing!
During treatment, were you treated like a number or a human with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Dr Glassner treats me as if i am his only patient. He always starts off each visit with a warm word! And will sit with me and explain everything to me! Him and his nurses are the best
Describe the protocols Michael Glassner used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
We did a cycle of clomid. And then another (because i requested to try again) the. We tried ivf. My egg quality was not great so my cycle got canceled. We then did another ivf cycle which i had my daughter from. Recently we did another cycle which i did get pregnant, but had an early miscarriage.
Describe your experience with your nurse at Main Line Fertility (Prelude Network clinic). (Assigned nurse: Nicki)
She is so warm and kind! And always ready to listen and explain!
Describe your experience with Main Line Fertility (Prelude Network clinic).
They r very organized!! My appointments are always on time. Max time i have needed to wait was 5 min. The secretaries are all sweet and kind! The clinic is also really clean and a nice environment! I totally recommend this place to everyone!
Describe the costs associated with your care under Michael Glassner at Main Line Fertility (Prelude Network clinic).
We have insurance that covers 90% of the costs
10
Doctor
Michael Glassner
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016 - 2018, Successful
NPS
10
NPS
10
Age 35 - 37
1 IVF
Endometriosis
PCOS
Native American
Income $100K - $199K
Sales Representative
2nd of 2 Docs
5 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Glassner is by far the best fertility doctor I have ever seen. He is extremely compassionate and understanding and patient and honest. I loved going to see him and fully trusted him and his team were doing the right thing for my treatments each time.... Dr Glassner treats his patients very kindly and treated my husband and I with a lot of respect and gave us a lot of confidence!...He is an amazing doctor. Trust in him and the nurses and you will be fine.
This clinic [Main Line Fertility] is amazing. Everything about going here made me feel good and welcome. I never second guessed my decisions and I always believed in the staff. They were very professional as well and always acted very caring.... I 100% loved the nursing team here. Niki, Maureen, Bridget really stood out to me and were extremely helpful during this process. They were very patient and always answered my questions with compassion and quickly!
How was your experience with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Dr Glassner is by far the best fertility doctor I have ever seen. He is extremely compassionate and understanding and patient and honest. I loved going to see him and fully trusted him and his team were doing the right thing for my treatments each time.
What's one piece of advice would you give a prospective patient of Michael Glassner at Main Line Fertility (Prelude Network clinic)?
He is an amazing doctor. Trust in him and the nurses and you will be fine. They are miracle workers!
During treatment, were you treated like a number or a human with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Dr Glassner treats his patients very kindly and treated my husband and I with a lot of respect and gave us a lot of confidence!
Describe your experience with your nurse at Main Line Fertility (Prelude Network clinic). (Assigned nurse: Nikki )
I 100% loved the nursing team here. Niki, Maureen, Bridget really stood out to me and were extremely helpful during this process. They were very patient and always answered my questions with compassion and quickly! They also made me feel like I was always doing the right thing.
Describe your experience with Main Line Fertility (Prelude Network clinic).
This clinic is amazing. Everything about going here made me feel good and welcome. I never second guessed my decisions and I always believed in the staff. They were very professional as well and always acted very caring.
Describe the costs associated with your care under Michael Glassner at Main Line Fertility (Prelude Network clinic).
About $13,000 since we started
What specific things went wrong at Main Line Fertility (Prelude Network clinic)?
  • Lost results
10
Doctor
Michael Glassner
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2009 - 2012, Successful
NPS
10
NPS
10
Age 28 - 31
1 Embryo Freezing
Male Factor
European
Income $50K - $99K
2nd of 2 Docs
Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Michael Glassner] went above and beyond. He was willing to work with our budget and do the testing and procedures we asked for. He never gave up on us. He said he would do what it takes to get us pregnant and he did us that. When we lost our first baby at 11weeks he was so compassionate...We did a three day transfer the first time. Transferring two embryos and got pregnant with one baby. The second time we unfroze our two year old embryos and transferrred two at day five. We got pregnant with our now son.
Appointment [at Main Line Fertility] in the morning are hard to come by. It is crowded but runs well...You are going to wait every time but it is worth the wait. Dr. Glass net will meet with you if you request it...When we lost our first baby I just brusted into tears and the nurse just held me and let me cry...We did a three day transfer the first time. Transferring two embryos and got pregnant with one baby. The second time we unfroze our two year old embryos and transferrred two at day five. We got pregnant with our now son.
How was your experience with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
He went above and beyond. He was willing to work with our budget and do the testing and procedures we asked for. He never gave up on us. He said he would do what it takes to get us pregnant and he did us that. When we lost our first baby at 11weeks he was so compassionate.
What's one piece of advice would you give a prospective patient of Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Speak your mind and tell him what you want and need. He will listen.
During treatment, were you treated like a number or a human with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
He always sat down with us and talked through everything. I needed hand holding throughout the process and he really was there for us.
Describe the protocols Michael Glassner used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
We did a three day transfer the first time. Transferring two embryos and got pregnant with one baby. The second time we unfroze our two year old embryos and transferrred two at day five. We got pregnant with our now son.
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
When we lost our first baby I just brusted into tears and the nurse just held me and let me cry.
Describe your experience with Main Line Fertility (Prelude Network clinic).
Appointment in the morning are hard to come by. It is crowded but runs well. If getting your blood drawn make sure you drink a lot of water ahead of time. You are going to wait every time but it is worth the wait. Dr. Glass net will meet with you if you request it.
Describe the costs associated with your care under Michael Glassner at Main Line Fertility (Prelude Network clinic).
After all was said and done it was about $20,000
10
Doctor
Michael Glassner
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2018, Successful
NPS
10
NPS
10
Age 36 - 43
1 IUI
1 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
Recurrent Pregnancy Loss
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Glassner is the most honest, caring and thorough doctor I have ever had. He feels your pain and wants what’s best for you. He helps lighten the mood with humor. He is generous. He will work with you financially if you are struggling. Dr. Glassner is compassionate and treats you like family.... Dr. Glassner treats me as if I am his own daughter. He is kind and compassionate, but always tells it like it is.
The doctors at the office [Main Line Fertility] are very thorough. The nurses and staff are very kind and compassionate. They have empathy. I have been there several times when finding out i miscarried and they cried along with me. The office is well run and they keep appointments running close to on time.... Around $30,000. However, I am doing a donor cycle now that Dr. Glassner is giving me a scholarship. I will not pay any of the $16000 cost for eggs or procedure.
How was your experience with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Dr Glassner is the most honest, caring and thorough doctor I have ever had. He feels your pain and wants what’s best for you. He helps lighten the mood with humor. He is generous. He will work with you financially if you are struggling. Dr. Glassner is compassionate and treats you like family.
What's one piece of advice would you give a prospective patient of Michael Glassner at Main Line Fertility (Prelude Network clinic)?
He has a great sense of humor and is excellent at his job!
During treatment, were you treated like a number or a human with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Dr. Glassner treats me as if I am his own daughter. He is kind and compassionate, but always tells it like it is.
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
The nursing staff has become family to me.
Describe your experience with Main Line Fertility (Prelude Network clinic).
The doctors at the office are very thorough. The nurses and staff are very kind and compassionate. They have empathy. I have been there several times when finding out i miscarried and they cried along with me. The office is well run and they keep appointments running close to on time.
Describe your experience with your monitoring appointments at Main Line Fertility (Prelude Network clinic).
It is like a well oiled machine.
Describe the costs associated with your care under Michael Glassner at Main Line Fertility (Prelude Network clinic).
Around $30,000. However, I am doing a donor cycle now that Dr. Glassner is giving me a scholarship. I will not pay any of the $16000 cost for eggs or procedure.
10
Doctor
Michael Glassner
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2008 - 2018, Successful
NPS
10
NPS
10
Age 22 - 32
Donor Eggs
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Michael Glassner always went over and beyond to help us and do the best he could do to give us a family. Always honest and blunt. Treated us like family!! Took the time out for me every visit and never felt like just a patient...always honest good or bad...Birth control to get a period. Z-pack- PIO- vaginal suppositories- doxycycline-
[Main Line Fertility is] Always willing to work with you [on cost]...I never had any complaints with anyone or anything. Everyone was wonderful at every visit...All the nursing staff was wonderful! So caring and loving...Michael Glassner always went over and beyond to help us and do the best he could do to give us a family. Always honest and blunt. Treated us like family!! Took the time out for me every visit and never felt like just a patient.
How was your experience with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Michael Glassner always went over and beyond to help us and do the best he could do to give us a family. Always honest and blunt. Treated us like family!! Took the time out for me every visit and never felt like just a patient.
What's one piece of advice would you give a prospective patient of Michael Glassner at Main Line Fertility (Prelude Network clinic)?
How much he cares for his patients
During treatment, were you treated like a number or a human with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Always took the time for me and always honest good or bad
Describe the protocols Michael Glassner used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
Great lining to get the ivf process moving. Birth control to get a period. Z-pack- PIO- vaginal suppositories- doxycycline-
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
All the nursing staff was wonderful! So caring and loving
Describe your experience with Main Line Fertility (Prelude Network clinic).
I never had any complaints with anyone or anything. Everyone was wonderful at every visit. Just be prepared and go in with a open mind and bring a pen and paper to write everything down. Lots of info to try to remember.
Describe the costs associated with your care under Michael Glassner at Main Line Fertility (Prelude Network clinic).
Always willing to work with you
Describe Michael Glassner's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility (Prelude Network clinic).
Always let us make the decision. We always did 2 embryos at a time.
10
Doctor
Michael Glassner
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2012 - 2014, Successful
NPS
10
NPS
10
Age 26 - 28
2 IUI
1 IVF
PCOS
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Glassner and the nurses took my concerns seriously and explained all the treatment plans in depth. Dr. Glassner let me have a voice in all decisions related to my care. That, in my opinion, is what makes the practice so good...Clinic has excellent communication and keeps you apprised of what is happening, takes emergency calls etc...
...the nurses [at Main Line Fertility - Paoli] are extremely empathetic. When I had a couple of cycles that resulted in negative tests, they - specially Margie - understood my pain and talked me through it. The time I was going to the clinic was very emotionally challenging for me, but it produced my twin boys via ivf and I really can't say enough positive things about the nurses and dr Glassner...Clinic has excellent communication and keeps you apprised of what is happening, takes emergency calls etc
How was your experience with Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Dr. Glassner and the nurses took my concerns seriously and explained all the treatment plans in depth. Dr. Glassner let me have a voice in all decisions related to my care. That, in my opinion, is what makes the practice so good...
What's one piece of advice would you give a prospective patient of Michael Glassner at Main Line Fertility (Prelude Network clinic)?
Be honest about your expectations
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
...the nurses are extremely empathetic. When I had a couple of cycles that resulted in negative tests, they - specially Margie - understood my pain and talked me through it. The time I was going to the clinic was very emotionally challenging for me, but it produced my twin boys via ivf and I really can't say enough positive things about the nurses and dr Glassner.
Describe your experience with Main Line Fertility (Prelude Network clinic).
Clinic has excellent communication and keeps you apprised of what is happening, takes emergency calls etc
10
Doctor
Michael Glassner
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2013, Successful
NPS
10
NPS
9
Age 32 - 34
1 IUI
PCOS
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. John Orris was] ppen, honest, knowledgeable, personable with patients. Cares about you and your goals. I am forever thankful for him and his help to get pregnant...Most of the staff [at Main Line Fertility] was amazing. There was one or two who I didn't care for. But as humans we can't like everyone...Expensive above what insurance covered. But John worked with me
[Dr. John Orris was] ppen, honest, knowledgeable, personable with patients. Cares about you and your goals. I am forever thankful for him and his help to get pregnant...Most of the staff [at Main Line Fertility] was amazing. There was one or two who I didn't care for. But as humans we can't like everyone...Expensive above what insurance covered. But John worked with me
How was your experience with John Orris at Main Line Fertility (Prelude Network clinic)?
Open, honest, knowledgeable, personable with patients. Cares about you and your goals. I am forever thankful for him and his help to get pregnant
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility (Prelude Network clinic)?
Always be open and honest about your intentions and goals
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility (Prelude Network clinic)?
Personable, honest, straight forward. Cares about your end Goal, empathetic, positive overall great guy
Describe the protocols John Orris used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
Standard peocedures as explained
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
Most of the staff was amazing. There was one or two who I didn't care for. But as humans we can't like everyone
Describe your experience with Main Line Fertility (Prelude Network clinic).
Work with you for payment terms, easy to talk to on the phone, fairly quick appointments usually. Give back if donations are given
Describe the costs associated with your care under John Orris at Main Line Fertility (Prelude Network clinic).
Expensive above what insurance covered. But John worked with me
What specific things went wrong at Main Line Fertility (Prelude Network clinic)?
  • Failed to call with results
10
Doctor
John Orris
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
1
NPS
1
Age 32
Endometriosis
European
Income $50K - $99K
Consultant
1st of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Orris apparently discovered an ovarian cyst on my wife. We were never told. Six months later when we asked to review our file before performing IUI he mentioned the cyst casually. We informed him this had never been disclosed to us and it may have changed our approach in that last six months. It was shrugged off...Doctor would prescribe tests and we would never be told the results. We would call to make a new appointment and come in and they would ask why we were there when there were no results to review. We would tell them tests were previously done and they would either say they can't find the results or they don't know why the doctor ordered that test...
[Main Line Fertility] Very disorganized...Doctor would prescribe tests and we would never be told the results. We would call to make a new appointment and come in and they would ask why we were there when there were no results to review. We would tell them tests were previously done and they would either say they can't find the results or they don't know why the doctor ordered that test...
How was your experience with John Orris at Main Line Fertility (Prelude Network clinic)?
My wife and I were patients for the better part of a year. Their staff never followed up on testing, missed results, treated us like strangers, and failed to notify us of a cyst that they apparently detected over 6 months before disclosing it. We payed thousands for repeat tests after they failed to record the results from previous tests. I assume Dr. Orris is a competent fertility specialist, but his inattention to detail and mismanagement of his staff is border line criminal. We’ve switched to Shady Grove Fertility and they’re fantastic. Night and day. They were able to look at our file from Main Line and in 60 seconds noticed things that Orris missed for a year.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility (Prelude Network clinic)?
Go elsewhere.
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility (Prelude Network clinic)?
My wife and I were patients for the better part of a year. Their staff never followed up on testing, missed results, treated us like strangers, and failed to notify us of a cyst that they apparently detected over 6 months before disclosing it. We payed thousands for repeat tests after they failed to record the results from previous tests. I assume Dr. Orris is a competent fertility specialist, but his inattention to detail and mismanagement of his staff is border line criminal. We’ve switched to Shady Grove Fertility and they’re fantastic. Night and day. They were able to look at our file from Main Line and in 60 seconds noticed things that Orris missed for a year.
Describe the protocols John Orris used in your cycles at Main Line Fertility (Prelude Network clinic) and their degree of success.
IUI was recommended and attempted twice.
Describe your experience with the nursing staff at Main Line Fertility (Prelude Network clinic).
Everytime we went to the office they could never find our paperwork. They lost test results and made us pay to redo the testing.
Describe your experience with Main Line Fertility (Prelude Network clinic).
Very disorganized. The left hand never knew what the right hand was doing. Doctor would prescribe tests and we would never be told the results. We would call to make a new appointment and come in and they would ask why we were there when there were no results to review. We would tell them tests were previously done and they would either say they can't find the results or they don't know why the doctor ordered that test.
Describe the costs associated with your care under John Orris at Main Line Fertility (Prelude Network clinic).
Insurance covered very little, but we knew that going in - that is not Doctor Orris' or Main Line Health's fault. What is their fault is losing blood and semen test analysis results and making us repeat the tests at our expense. There was also a month where we prepared for IUI, payed nearly $1000 for the miriad of internal ultrasounds leading up to it, and their office failed to schedule the actual IUI procedure, wasting the month of expensive tests. When this was brought to their attention, they told us they "recommend intercourse this month and come back next month to start the internal ultrasounds again for next cycle".
Describe John Orris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility (Prelude Network clinic).
Never got this far. Went to a different doctor.
What specific things went wrong at Main Line Fertility (Prelude Network clinic)?
  • Lost paperwork
  • Failed to call with results
  • Lost results
  • Failed to convey critical information
Describe the specific things that went wrong at Main Line Fertility (Prelude Network clinic).
In December of 2020 Dr. Orris apparently discovered an ovarian cyst on my wife. We were never told. Six months later when we asked to review our file before performing IUI he mentioned the cyst casually. We informed him this had never been disclosed to us and it may have changed our approach in that last six months. It was shrugged off.
1
Doctor
John Orris
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
2 of 5
1
Clinic
Main Line Fertility (Prelude Network clinic)
Paoli (closed)
NPS
Operations
1 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5