Marin Fertility

1 doctors work here

Rated 9
Strongly recommend: 69%Neutral: 26%Don't recommend: 5%9
69% strongly recommend
33 reviews
Operations
9.3
9.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.3
9.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.9
7.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.1
9.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.4
8.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
336
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 4 offices

Greenbrae
1100 S. Eliseo Drive, suite 107
Greenbrae, CA 94904
Napa Valley
3250 Beard Rd
Napa, CA 94558
San Francisco
2137 Lombard St. 2nd Fl
San Francisco, CA 94123
Santa Rosa
3452 Mendocino Ave., Ste A
Santa Rosa, CA 95403
Show 2 more

33 patient reviews

2023 - 2024, Unknown Success
NPS
10
NPS
10
Age 38 - 39
2 IVF
Endometriosis
Male Factor
Uterine Fibroids
European
Ashkenazi Jewish
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
4 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Peter Uzelac] is a fast talker and has LOTS of information — and also a good listener...he always listened and provided his POV while respecting mine...had me do an EMMA + ALICE, plus an endometriosis suppression protocol before I tried another transfer...lupron depot to suppress the endometriosis
[Marin Fertility] is a great facility with excellent people and caring, smart doctors...finance team is also great...There are several great nurses, two doctors...they are all lovely and empathetic and smart...surgery $2020 facility fee for when my partner had his PESA (this doesn't include the urology's fee, which was an additional $2500)
How was your experience with Peter Uzelac at Marin Fertility?
Dr. Uzelac is best described, I think, as a very kind scientist. He is a fast talker and has LOTS of information — and also a good listener. I am a deep researcher and I often brought him information, and he always listened and provided his POV while respecting mine. At one point I went through a list of probably 15 supplements I wanted his POV on and he had knowledge and opinions about them ALL. He's optimistic and realistic. He, along with Dr. Brotherton, also are great problem solvers. When my first transfer didn't take, instead of diving right into the my second and last embryo from my retrieval they changed course, suggested tests and treatments, and came up with a new plan. At one point I think I had three calls in one week with both Dr. Uzelac and Dr. Brotherton because I just had more questions. Their patience and knowledge were remarkable.
What's one piece of advice would you give a prospective patient of Peter Uzelac at Marin Fertility?
If you have questions or have researched something you want to try, ask him. He will respect your opinion and have his own. For example, I wanted to try an additional drug/treatment for endometriosis, and he was open to it and game to try it (and also had a reason it wasn't originally prescribed).
During treatment, were you treated like a number or a human with Peter Uzelac at Marin Fertility?
Dr. Uzelac has a small, intimate office. There are several great nurses, two doctors, Dr. U, Dr. Brotherton, and Kristin Eckhart NP. I have seen all three, and while Dr. Uzelac is certainly doctor leading my care, I truly feel like I have three providers who are all invested in my wellbeing and results.
Describe the protocols Peter Uzelac used in your cycles at Marin Fertility and their degree of success.
Dr. Uzelac used what seems to be the recommended antagonist protocol with me for my first retrieval, it went pretty well (10 AFC, 5 retrieved, 3 fertilized, 2 high quality day 5 blasts). We transferred an untested 4AA. I had a positive beta only, ending in a fast chemical. The doctors were extremely empathetic and had me do an EMMA + ALICE, plus an endometriosis suppression protocol before I tried another transfer. After consideration, I chose to do another retrieval before heading into suppression. I went for a second retrieval, but my AFC dropped to 7. We tried stims but decided (my choice) to stop, since only 3 follicles were responding and barely. For the next try, he put me on Aygestin (the reason was for timing purposes, trying to time it so the urologist who does my partner's PESA was available). My follicle count jumped to 16! But, when I went in for my baseline, one of those 16 had grown significantly despite the Aygestin. They had me trigger/ovulate, and scheduled me for another baseline appointment 10 days later. That brings me to today. They are actually having me start stims and have added omnitrope, plus antibiotics prescribed because of the results of my EMMA + ALICE, before the start of my period because my eggs like to grow quickly. My AFC was 12, I have high hopes. After this, I'll have to do another EMMA + ALICE to see if the antibiotics helped, then lupron depot to suppress the endometriosis, and then transfer (finally).
Describe your experience with the nursing staff at Marin Fertility.
I didn't have a specifically assigned nurse, but there are only a few and they are all lovely and empathetic and smart.
Describe your experience with Marin Fertility.
This is a great facility with excellent people and caring, smart doctors. Another huge plus is that Dr. Uzelac seems to be very good friends with Dr. Bennett, the urologist who preforms procedures for male factor (my guy had a vasectomy, so we've needed PESAs). They did my retrieval and my guy's procedure within the same hour so they could create embryos with fresh sperm. The finance team is also great. One thing to note: while Dr. Uzelac takes insurance, and the surgery can be covered by insurance, the embryology lab does NOT take insurance. It took me a while to figure this out. The finance team has been helpful in connecting with my insurance company and I've been able to file an "in-for-out" claim for the lab costs, but the out of pocket after insurance coverage for that portion is still high.
Describe the costs associated with your care under Peter Uzelac at Marin Fertility.
Costs are comparable. I have very good insurance, but here's what wasn't covered: $1300 cycle coordination fee $1500 estimated patient responsibility for Dr. U + surgery $2020 facility fee for when my partner had his PESA (this doesn't include the urology's fee, which was an additional $2500) $1100 fee for bloodwork (which is done via the embryology lab, which does not take insurance) The embryology lab costs are similar (high) to elsewhere in the area.
Describe Peter Uzelac's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Marin Fertility.
Interestingly, he suggested I transfer both of my embryos! The nurse was even shocked, she said she'd never heard him suggest that. We decided to only transfer one because we didn't want to increase the chance of multiples. But -- if we had transferred both, who knows. I might have been pregnant by now.
10
Doctor
Peter Uzelac
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Marin Fertility
Greenbrae
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
9
NPS
10
Age 39 - 40
1 IVF
PCOS
European
Income $100K - $199K
Sales Representative
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Peter Uzelac] was professional, patient and kind...approached my treatment taking into account my age (39) and my reason for infertility (PCOS)...explained everything in detail and listened to all my questions...was sensitive and empathetic in laying out my options and helping me to make the best decisions for my care...
[Marin Fertility] is accessible, in a good geographic location and with ample parking...a boutique feel, with a pleasant waiting room and excellent service...given personalized attention and that the clinic wasn't overwhelmed with patients...nurses are wonderful, caring, competent providers
How was your experience with Peter Uzelac at Marin Fertility?
I had a good experience working with Doctor Uzelac. From the initial consultation, he was professional, patient and kind. He explained everything in detail and listened to all my questions. He was sensitive and empathetic in laying out my options and helping me to make the best decisions for my care.
What's one piece of advice would you give a prospective patient of Peter Uzelac at Marin Fertility?
Take good notes in your initial consultation; a lot of important information will be included.
During treatment, were you treated like a number or a human with Peter Uzelac at Marin Fertility?
Marin Fertility Center is a small and intimate clinic. I rarely even bumped in to other patients in the waiting room. I always felt I received everyone's full, courteous and prompt attention.
Describe the protocols Peter Uzelac used in your cycles at Marin Fertility and their degree of success.
Doctor Uzelac approached my treatment taking into account my age (39) and my reason for infertility (PCOS). I don't remember a lot of particulars of my protocols but I recall I responded well to stims, got 18 eggs, and ICSI was used for fertilization. All my embryos were genetically tested. I'm glad that Doctor Uzelac recommended both ICSI and PGTA testing, because I feel this saved me time and money. My single egg retrieval rendered one genetically normal embryo, which successfully implanted and is now my healthy baby. I feel the process was as efficient as possible.
Describe your experience with the nursing staff at Marin Fertility.
The nurses are wonderful, caring, competent providers. They were very nurturing around my anxiety and allayed my concerns. They answered my questions and showed me how to do injections, etc. even when I asked repeatedly because I was having a hard time retaining the information. I have very fond feelings for the nurses.
Describe your experience with Marin Fertility.
The clinic is accessible, in a good geographic location and with ample parking. It has a boutique feel, with a pleasant waiting room and excellent service. I always felt like I was given personalized attention and that the clinic wasn't overwhelmed with patients.
Describe the costs associated with your care under Peter Uzelac at Marin Fertility.
I spent about $22,000 total for initial consultation, egg retrieval cycle, genetic testing, embryo transfer and follow up bloodwork.
Describe Peter Uzelac's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Marin Fertility.
My doctor told me from the first consultation that a single embryo transfer would be his approach. It was a moot point because I only had one genetically normal embryo, but it was helpful to have set my expectations around this.
What specific things went wrong at Marin Fertility?
  • Failed to convey critical information
Describe the specific things that went wrong at Marin Fertility.
I wish I had been told to order my stims medication before the first ultrasound of my egg retrieval cycle. I had to scramble a bit to put the same-day order in.
9
Doctor
Peter Uzelac
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Marin Fertility
Greenbrae
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
9
NPS
8
Age 41 - 42
1 IVF
Unexplained
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Neutral
Successful
I only saw Dr. Uzelac in person maybe twice; my initial consultation and for my egg transfer. We spoke on the phone a couple times, but mostly I saw his NP or clinic RN's...Dr. Uzelac wasn't always available for procedural things and a doctor that doesn't even work at the practice comes in to help when he is out of town...I only produced two genetically normal embryos and I wanted to transfer both. Dr. Uzelac preferred to transfer one, but agreed to do both...
I had no issues with the nurses [Marin Fertility]. They were friendly, approachable and very good at blood draws...There were many speedbumps in the process at this clinic...I received my medication for the stimulation phase and there was no trigger shot ordered...I received a medication that the prescription stated on the bottle to insert vaginally. When I had taken the med previously, it was orally. I called the nurse to confirm and she said, yes it is to be taken orally...
How was your experience with Peter Uzelac at Marin Fertility?
I only saw Dr. Uzelac in person maybe twice; my initial consultation and for my egg transfer. We spoke on the phone a couple times, but mostly I saw his NP or clinic RN's. I had seen other fertility doctors prior to Dr. Uzelac so I did know what to expect for a round of IVF. That being the case, I felt I knew what questions to ask him and he was very knowledgeable. I knew what meds worked for me since I had a successful IVF pregnancy in another state before this and he listened to me attentively. He performed my egg transfer as well, and he did the best job of any of the 2 other ones I had before. I definitely would recommend him as a provider.
What's one piece of advice would you give a prospective patient of Peter Uzelac at Marin Fertility?
I would definitely try to speak with someone who has done IVF before so they can tell you what questions to ask. Sometimes doctors assume you know things, but there are a lot of moving parts with IVF. I felt I had a leg up since I went through it before and knew what to ask. Also, don't expect to see Dr. Uzelac on every visit, but he will call you if you need.
During treatment, were you treated like a number or a human with Peter Uzelac at Marin Fertility?
When I was present in the office and face to face with someone, I definitely felt like a human. I was listened to and felt like I had everyone's undivided attention. When I tried to communicate via email or calls, it sometimes took awhile to hear back from someone. When everything you do with fertility treatment is dependent on time frames and schedules, it was anxiety inducing to not know when you were going to hear back from someone.
Describe the protocols Peter Uzelac used in your cycles at Marin Fertility and their degree of success.
Fortunately for me, my body responds pretty well to basic IVF stimulation meds. I took Menopur, Follistim and Ganirelix. The only reaction I had, which is common I was told, was from the Ganirelix. It produced a raised red bump with every injection that was super itchy for a few hours after.
Describe your experience with the nursing staff at Marin Fertility.
I had no issues with the nurses. They were friendly, approachable and very good at blood draws!
Describe your experience with Marin Fertility.
The strengths are Dr. Uzelac and the nurses. They are very competent and patient with families that are more than likely a little bit nervous and scared. A weakness was that Dr. Uzelac wasn't always available for procedural things and a doctor that doesn't even work at the practice comes in to help when he is out of town. I had a doctor perform my egg retrieval whom I had never met before, but I didn't have a choice. It all worked out ok for me, but I can see how some people would not be ok with that.
Describe the costs associated with your care under Peter Uzelac at Marin Fertility.
$29,000..about $24,000 for the procedures and $5,000 for meds
Describe Peter Uzelac's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Marin Fertility.
I only produced two genetically normal embryos and I wanted to transfer both. Dr. Uzelac preferred to transfer one, but agreed to do both. It's so emotionally and physically draining to go through a transfer that I really just wanted to do it once, no matter what the outcome and he was open to that.
What specific things went wrong at Marin Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at Marin Fertility.
OK, so I really hate to complain or say anything bad about this clinic because I have a healthy, gorgeous 2 month old son because of them. There were many speedbumps in the process at this clinic and I wrote them all down as they were happening. Most of them would have probably gone unnoticed but since I had been through IVF before, I knew what to look for. Unfortunately that is why I think if you are going to do IVF at this clinic, you need someone in your corner who has gone through it before. 1. I received my medication for the stimulation phase and there was no trigger shot ordered. If that shot is not given at the exact time before retrieval, the cycle will have been a waste. Now I noticed this right away when my order was placed and was able to call the clinic and the nurse ordered it. I am also a nurse so I am knowledgeable about meds and I immediately picked up on it that the med was not there. I am not so sure everyone would have done that. you have enough on your mind doing IVF that you should be able to expect your meds to be ordered correctly. 2. I received a medication that the prescription stated on the bottle to insert vaginally. When I had taken the med previously, it was orally. I called the nurse to confirm and she said, yes it is to be taken orally. So had I not known to question the route of this med, would it have been effective if taken incorrectly? 3. They forgot to do the genetic testing on my embryos before freezing them. I'm not even sure how this happens and I never got a direct answer as to why either. Once the eggs are out and fertilized, you really don't talk to anyone any more (which is another downer). All communication is by email from the embryologist with growth updates and embryo counts. I got my final email with how many made it to the final stage and were frozen, but nowhere did it say that the biopsies were done. The letter simply stated, "9 embryos frozen." I thought the wording was weird so I called the office and the embryologist was gone for the day and I guess the RN staff had no way to check if the biopsies were done, they did confirm that the biopsies were ordered and paid for. The next day the NP called and said the biopsies hadn't been done before freezing the embryos, she didn't know why and she informed me that it shouldn't be a big deal that embryos get thawed and refrozen all the time. I didn't agree with her, and I felt right there that my embryos would probably not survive. I was offered no explanation as to how it was missed/forgotten, just that it wasn't done. I was not offered any apology from the staff or embryologist and I almost wondered if this happens a lot? It was another day or two before the embryos were biopsied and sent out. About a week after the biopsies were sent out, I got a call that blood work needed to be done from myself and my husband that is to accompany the biopsies. So the biopsies were just sitting in another state waiting, because we needed to have blood work done. I asked why no one told us this before and never got a straight answer. I said we don't want to do it, can they just do the biopsies? The answer is no. The system can't run the biopsies without the blood work. So then it was at least another weeks delay til we could both get to the office for the blood test and have it sent across the country to meet the embryos. 4. I went for my lining check prior to the implant and the covering doctor was there that day. He didn't know how to use the ultrasound machine and just guessed/ visualized how thick my uterine lining was. This made me very uncomfortable and I had the clinic tell Dr. Uzelac to call me. He called me later that day, and was very apologetic and I said I would like to come in again tomorrow to have the lining rechecked and that is what we did. The doctor's eyeballing of the depth of my lining was pretty much correct, but that is not the point. The doctors should be able to use the equipment in the office. 4. Lastly was the communication. Like I said before, once the eggs are out, I feel like you become a number. You get email correspondences only from the embryologist and whether that news is good or bad, you're getting it from a computer screen. Obviously if you have questions, you can call, but I really didn't understand how you can't just call someone. Most fertility patients are super fragile and getting bad news from a screen probably doesn't sit well with most people.
9
Doctor
Peter Uzelac
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Marin Fertility
Greenbrae
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 31 - 32
2 IUI
1 IVF
Endometriosis
Income $200K - $499K
Nurse or HC Services
1st of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. U is patient, kind, informative, and cares about each of his patients as individuals. He came up with a protocol that was tailored to my exact needs and I truly think that's what made all the difference for us. He listened to all of my many questions and made sure I was comfortable...offers a straightforward approach which I appreciated so much...When we found out we were finally pregnant, Dr. Uzelac FaceTimed us to celebrate the good news,
MFC has a boutique feel- meaning it's a smaller practice which enables patients to receive care specifically tailored to them. I've been to other clinics where you just feel like another number but MFC has an entirely different feel which I loved. I think the main strengths with this clinic is Dr. U's knowledge of the field and his hard-working, compassionate team. We felt so supported and in the best hands throughout our treatment there...Lia was our primary coordinator and she was absolutely wonderful. She truly went above and beyond for us so many times
How was your experience with Peter Uzelac at Marin Fertility?
Dr. U is patient, kind, informative, and cares about each of his patients as individuals. He came up with a protocol that was tailored to my exact needs and I truly think that's what made all the difference for us. He listened to all of my many questions and made sure I was comfortable every step of the way. Dr. U offers a straightforward approach which I appreciated so much, as the world of IVF can be overwhelming with all the information that is available. It was evident that Dr. U genuinely cares about the success of each of his patients- I knew he wanted us to succeed just as much as we did. When we found out we were finally pregnant, Dr. Uzelac FaceTimed us to celebrate the good news, which was really special! He also is very data-driven which I loved. I felt like he was very "in the know" and current with his practice which can be hard to come by with other fertility clinics.
What's one piece of advice would you give a prospective patient of Peter Uzelac at Marin Fertility?
Come ready with your questions and don't be afraid to ask if you are unsure about anything. Dr. U wanted us to feel as comfortable as possible and was patient with all of our questions/concerns.
During treatment, were you treated like a number or a human with Peter Uzelac at Marin Fertility?
The care at MFC is extremely personalized- Dr. U created a protocol that fit my exact needs. He and the entire staff always knew where I was at in my cycle and I never had to remind them of anything. I felt like they treated me like a VIP and from what I could tell while in the office, that's how they treated all of their patients.
Describe your experience with your nurse at Marin Fertility. (Assigned nurse: Lia VonderAhe)
Lia was our primary coordinator and she was absolutely wonderful. She truly went above and beyond for us so many times- I don't think I could have gotten through this process without her! She was always so organized, helpful, and compassionate. She held my hand through every procedure and was just as emotional as we were when she called us with our positive pregnancy test results! She is the best there is and we are so grateful for her.
Describe your experience with Marin Fertility.
MFC has a boutique feel- meaning it's a smaller practice which enables patients to receive care specifically tailored to them. I've been to other clinics where you just feel like another number but MFC has an entirely different feel which I loved. I think the main strengths with this clinic is Dr. U's knowledge of the field and his hard-working, compassionate team. We felt so supported and in the best hands throughout our treatment there.
10
Doctor
Peter Uzelac
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Marin Fertility
Greenbrae
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
8
NPS
8
Age 38 - 41
1 IVF
1 Egg Freezing
Uterine Fibroids
European
Income $500K+
Only Doc Seen
Neutral
Neutral
Successful
I have complete confidence in Peter Uzelac and is why I chose him. He is efficient and very knowledge. He also adjusts as needed and was very patient when we had a lot of questions or wanted to add something (i.e. testing) into our treatment. I think that more information in general about next steps could be shared. We had to be proactive in asking a lot of questions...
[Marin Fertility] Clinic is busy. They were undergoing renovation too during the time I was there, but the new rooms are nice. I like that they also have a lab onsite and that you get to talk to the lab technician after transfer...I felt like my treatment was pretty standard despite the clinic saying that each person gets specialized clinic...[nurses] They seemed very busy and a bit overworked.
How was your experience with Peter Uzelac at Marin Fertility?
I have complete confidence in Peter Uzelac and is why I chose him. He is efficient and very knowledge. He also adjusts as needed and was very patient when we had a lot of questions or wanted to add something (i.e. testing) into our treatment. I think that more information in general about next steps could be shared. We had to be proactive in asking a lot of questions.
What's one piece of advice would you give a prospective patient of Peter Uzelac at Marin Fertility?
Be prepared to ask a lot of questions.
During treatment, were you treated like a number or a human with Peter Uzelac at Marin Fertility?
The doctor is very responsive but is busy. When talking with him on the phone, he answers all questions in a direct and helpful manner. Clinic is busy so you do start to feel like a clinic/number, but I think the doctor is great! When there with a nurse too, felt like they were nice.
Describe the protocols Peter Uzelac used in your cycles at Marin Fertility and their degree of success.
I felt like my treatment was pretty standard despite the clinic saying that each person gets specialized clinic. I did egg retrieval and frozen transfer. For the transfer protocol, I was on estrace (pill) three times a day for about 2.5 weeks and then I added a vaginal pogesterone 3 times per day, and a morning medrol pill with a shot of progesterone (1000 mg IM) every other night for about another 2.5 weeks before the transfer. For egg retrieval, I did 225 IU gonal F shot, a 150 IU shot of menopur, and 10 mg of provera everynight up to retrieval with cetrodtide starting before retrieval day with a trigger shot.
Describe your experience with your nurse at Marin Fertility. (Assigned nurse: Sabrina and then Leaha)
They seemed very busy and a bit overworked. In person, they were always nice and communicative. I did have to email them a few times to get things like my calendar for medication that I wish I didn't have to do. They did seem caring.
Describe your experience with Marin Fertility.
Clinic is busy. They were undergoing renovation too during the time I was there, but the new rooms are nice. I like that they also have a lab onsite and that you get to talk to the lab technician after transfer. The covid protocols were necessary but a bit challenging. I like that they also work with you to come in on the days you need to be there based on blood results (i.e. not set days of the week).
Describe the costs associated with your care under Peter Uzelac at Marin Fertility.
It was great for egg freezing - package deal for around $6,000k through a special service where a lot of the instruction was via video. For the egg retrival and frozen transfer a few years later, it was about $35,000 for testing, ICIS, freezing, retrieval, and transfer.
Describe Peter Uzelac's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Marin Fertility.
I appreciated him doing only one embryo transfer as we didn't want twins, especially given my age of 40 and risk of complications during pregnancy. I also appreciated that we had the PGTA testing too so we knew which embryo to transfer.
What specific things went wrong at Marin Fertility?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
Describe the specific things that went wrong at Marin Fertility.
Once they called in the prescription to the wrong pharmacy and I was already at Walgreens. I called the Clinic and they immediately called it into the Walgreens.
8
Doctor
Peter Uzelac
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
8
Clinic
Marin Fertility
Greenbrae
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Consult
NPS
6
NPS
4
Age 36
Diminished Ovarian Reserve
Poor Egg Quality
East Asian
Income $200K - $499K
2nd of 2 Docs
6 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Uzelac was very knowledgeable and understanding. I appreciated that he used a white board to explain the process to us, as I'm a visual learner. He also sympathized with us and gave us an option to do 2 IVF cycles for a slightly reduced rate (rather than paying for each cycle individually)...
I only had an initial consultation with Dr. Uzelac and liked him based on that virtual meeting. I would have continued on with treatment with this [Marin Fertility] clinic but unfortunately, one support staff made me feel like I wouldn't get the full support if I asked too many questions. I am someone who needs to know the details of my treatment and what to expect in order to feel comfortable moving forward.
How was your experience with Peter Uzelac at Marin Fertility?
Dr. Uzelac was very knowledgeable and understanding. I appreciated that he used a white board to explain the process to us, as I'm a visual learner. He also sympathized with us and gave us an option to do 2 IVF cycles for a slightly reduced rate (rather than paying for each cycle individually).
What's one piece of advice would you give a prospective patient of Peter Uzelac at Marin Fertility?
Always advocate for yourself and ask questions - you never know what you can get until you ask.
During treatment, were you treated like a number or a human with Peter Uzelac at Marin Fertility?
I only had a consultation with Dr. Uzlec and he took the time to explain the process. We met virtually and it was really helpful for us when he used the whiteboard to draw out the process and options. He answered all of our questions and described all the options.
Describe the protocols Peter Uzelac used in your cycles at Marin Fertility and their degree of success.
The plan was to do 2 IVF cycles to bank as many embryos as we could before transferring.
Describe your experience with your nurse at Marin Fertility. (Assigned nurse: Maria Castillo)
Maria the support staff was helpful in the beginning. She gave me the treatment estimate and answered my many questions. When she answered them, I would have more questions since this was earlier on in my research on different clinics and IVF in general. When I started to ask questions about the treatment cost, she would answer some of my questions, but not all of it. When I called her because I thought it would be easier than emailing back and forth, she said something along the lines of, How serious are you with moving forward with us? Because many people tend to just shop around so I'm not sure how serious you are. I said to her that I am indeed shopping around, as any patient who is concerned about finances would be, and that asking these questions would help me decide. I felt so bad after that I decided not to continue with them. I felt unsupported and feared that if I was getting push back for having questions before I got started, it might be the same once treatment began. I believe dr. Uzelac was helpful based on my consutlation with him, but because I knew I would have so much interaction with the support staff, I knew I needed to feel good working with them as well.
Describe your experience with Marin Fertility.
I only had an initial consultation with Dr. Uzelac and liked him based on that virtual meeting. I would have continued on with treatment with this clinic but unfortunately, one support staff made me feel like I wouldn't get the full support if I asked too many questions. I am someone who needs to know the details of my treatment and what to expect in order to feel comfortable moving forward. If I can't ask questions without feeling like I'm bothering someone, I won't feel comfortable doing such an emotionally and physically challenging procedure with them.
Describe the costs associated with your care under Peter Uzelac at Marin Fertility.
I didn't go past the initial consultation, but the treatment estimate I was provided was for 2 IVF cycles for about $45,000 which includes 1 FET, 2 rounds of medication estimate, PGTA and ICSI. Each FET after the 1st would be $4000.
6
Doctor
Peter Uzelac
NPS
Humanity
4 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
4
Clinic
Marin Fertility
Greenbrae
NPS
Operations
5 of 5
Clinic Atmosphere
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 31
2 IUI
Anovulation
PCOS
European
Income $100K - $199K
2nd of 2 Docs
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Peter Uzelac] provided clear information and always was quick to email back and communicate all the next steps. He was a perfect balance of "to-the-point" and very kind...He was very professional and made me feel very comfortable in his care...treatment plan for me was to go straight to IUI due to my PCOS. I was grateful for a more aggressive treatment plan, as the odds for success were greater each month.
Every member of the nursing staff (NPs, medical assistants, nurses) [at Marin Fertility] were incredibly professional and personable. They were always organized and kind. They were good at their jobs and knew what they were doing!...We spent roughly $5500...over the course of several months, which included all visits (including 2 IUI procedures), ultrasounds, injections, prescriptions, blood draw for genetic screening, etc. I felt that is was incredibly reasonable compared to friends I had talked to who went to other clinics both in and out of state. On top of that, we are getting two babies from our second IUI treatment!
How was your experience with Peter Uzelac at Marin Fertility?
Dr. Uzelac is a great doctor. He provided clear information and always was quick to email back and communicate all the next steps. He was a perfect balance of "to-the-point" and very kind. In the beginning, I was hesitant to have a male doctor since I had never had one before (I know sounds like a silly concern now), but it was never an issue for me when I met Dr. Uzelac. He was very professional and made me feel very comfortable in his care.
What's one piece of advice would you give a prospective patient of Peter Uzelac at Marin Fertility?
All I can say is: go to Marin Fertility. You will feel like you are in great hands! I felt so overwhelmed while researching all of the Bay Area fertility centers- there are so many with good reviews. I am so happy that my husband and I picked Marin Fertility!
During treatment, were you treated like a number or a human with Peter Uzelac at Marin Fertility?
When I first came to Marin Fertility, I was coming from a much larger facility (prefer not to name) where I felt like a number. At my first consult with Marin Fertility, I knew they were different. From the very beginning, I felt like my treatment was customized to me. The level of customer service, professionalism, and bedside manner portrayed by Dr. Uzelac and his entire team was amazing and was exactly what we needed while going through something like infertility.
Describe the protocols Peter Uzelac used in your cycles at Marin Fertility and their degree of success.
The larger facility I went to before Marin Fertility had me on a treatment plan to do six rounds of Femara/trying naturally followed by Femara/IUI then IVF if all that didn't work. I was told that this was the "standard treatment plan" for their facility for anovulation and PCOS. Because they closed due to COVID, we researched other facilities and transferred to Marin Fertility. Dr. Uzelac's treatment plan for me was to go straight to IUI due to my PCOS. I was grateful for a more aggressive treatment plan, as the odds for success were greater each month.
Describe your experience with the nursing staff at Marin Fertility.
Every member of the nursing staff (NPs, medical assistants, nurses) were incredibly professional and personable. They were always organized and kind. They were good at their jobs and knew what they were doing!
Describe your experience with Marin Fertility.
The strengths of Marin Fertility lie in the fact that it is a smaller, boutique-style fertility clinic, but with all the resources of a larger fertility center. They have their own in-house lab and embryologist as well as an adequately-sized highly trained staff. Linda, at the front desk, is wonderful. When I first talked with her on the phone to schedule our consultation, I knew I would be taken care of at Marin Fertility. She's incredibly organized and friendly. In addition to the technology and staff, one of the big strengths of Marin Fertility are their reasonable prices. While fertility procedures aren't cheap, we found Marin Fertility to have very fair prices in comparison to some of the other fertility centers in the Bay Area.
Describe the costs associated with your care under Peter Uzelac at Marin Fertility.
We spent roughly $5500 at Marin Fertility Center over the course of several months, which included all visits (including 2 IUI procedures), ultrasounds, injections, prescriptions, blood draw for genetic screening, etc. I felt that is was incredibly reasonable compared to friends I had talked to who went to other clinics both in and out of state. On top of that, we are getting two babies from our second IUI treatment!
Describe Peter Uzelac's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Marin Fertility.
N/A
10
Doctor
Peter Uzelac
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Marin Fertility
Greenbrae
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 35
1 IVF
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Teacher
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Uzelac explains everything in a way that's understandable for the lay person. Not only that but I am so grateful for him because he was the first doctor to realize I had a thyroid issue and immediately changed course. Rather than put me through a cycle that may end in a non-pregnancy or miscarriage, he had us wait another month. I appreciated his care and his attention to detail. It made All the difference.
The office [at Marrin Fertility] is nice and clean and they do everything in-house, which makes it nice because the staff is always the same from the egg retrieval to the actual transfer. Linda, the receptionist, always schedules an appointment before you leave and always follows up before as a reminder. She takes care of all the paperwork and makes it very easy for you. The nurses take bloodwork while you are there and handle all your medication and prescriptions. They are also SO knowledgeable about everything.
How was your experience with Peter Uzelac at Marin Fertility?
Dr. Uzelac explains everything in a way that's understandable for the lay person. Not only that but I am so grateful for him because he was the first doctor to realize I had a thyroid issue and immediately changed course. Rather than put me through a cycle that may end in a non-pregnancy or miscarriage, he had us wait another month. I appreciated his care and his attention to detail. It made All the difference.
What's one piece of advice would you give a prospective patient of Peter Uzelac at Marin Fertility?
Trust him! He has YOUR best interests at heart. He is rooting for you just as much as you want this baby.
During treatment, were you treated like a number or a human with Peter Uzelac at Marin Fertility?
Dr. Uzelac and his amazing staff always made me feel so comfortable. I always felt like I was their number one patient and always had a dedicated cycle coordinator who answered all my questions when I needed. The office always was happy to see me, and I enjoyed visiting every time. This is a stressful process, but they make it as enjoyable as can be. Their positive energy is infectious!
Describe the protocols Peter Uzelac used in your cycles at Marin Fertility and their degree of success.
I think my treatment and protocols were pretty standard. The office tracked my cycle and I had to take five days of birth control before beginning my injections.
Describe your experience with your nurse at Marin Fertility. (Assigned nurse: Lia, Kacey, Isabel, Jessica and Linda)
I can't say enough amazing things about this team of women! They are so compassionate, caring, organized, easy to talk too. They respond to emails fast and get things one late at night, if necessary! It was a joy to see them every day and I honestly felt leaving them was bitter sweet because I was so grateful to be pregnant, but to think they wouldn't be my delivery team made me very sad. I already created such a connection with them and I am so grateful for all their energy and support.
Describe your experience with Marin Fertility.
As far as I could tell, there truly were no weaknesses. The office is nice and clean and they do everything in-house, which makes it nice because the staff is always the same from the egg retrieval to the actual transfer. Linda, the receptionist, always schedules an appointment before you leave and always follows up before as a reminder. She takes care of all the paperwork and makes it very easy for you. The nurses take bloodwork while you are there and handle all your medication and prescriptions. They are also SO knowledgeable about everything. They also have wonderful instruction videos that are clear and easy to understand, which I would say was the most stressful part of the process: making sure the injections were all mixed and injected properly. Easiest to follow videos. All in all, I was so blessed and grateful I chose this clinic. One of the best experiences of my life!!
Describe the costs associated with your care under Peter Uzelac at Marin Fertility.
I had progyny health care, so I was very fortunate where I never paid more than $1500 out of pocket. But I believe everything probably cost over $20k.
Describe Peter Uzelac's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Marin Fertility.
From what I was told, Dr. Uzelac preferred single transfer embryo because I was still young (under 40 years of age) and hadn't experienced multiple failed transfers yet. He said multiple transfers usually occur after multiple failed attempts. I appreciated that!
10
Doctor
Peter Uzelac
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Marin Fertility
Greenbrae
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 37
Donor Eggs
South Asian
Income $200K - $499K
Sales Representative
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Peter Uzelac] made sure that our wishes are met and eliminated our worries. we proceed with Egg donor and he also helped us with choosing the ethnicity where that was our first concern and he remembered it and made sure i get a list of donor according to our preferred ethnicity. I felt important and well cared for... He was very optimistic and he sounded as if it’s a very simple procedure and we wouldn’t be stressed out...He explained E.R.A and gave us article to read. E.R.A is a mock cycle where they will find the right timing/window of rec
They [staff at Marin Fertility] were there every step, guiding us making sure we are well attended...It took us a month to be able to find the perfect donor, where they also have database for it. Screening for health and coordinating with the Donors cycle also took time...all the staff, nursing and coordinators are all nice they show concern and they are all on top of the schedule and calendar. I was treated very well and answer my question in a timely manner may it be email, phone call or night text. they are awesome!!
How was your experience with Peter Uzelac at Marin Fertility?
When we first met Dr. Uzelac I already got the vibe of his confidence. He was very optimistic and he sounded as if it’s a very simple procedure and we wouldn’t be stressed out. Too good to be true, i said, since i watched alot of failed story on youtube, but as we go along the procedure it was indeed stress free. I didn’t worry about anything, I didn’t worry about understanding the procedure or the next steps, I just fell that all I need to do is trust him and them. The Journey from when we met Dr. Uzelac was March to October, what consumed most of that time was choosing the Egg Donor. It took us a month to be able to find the perfect donor, where they also have database for it. Screening for health and coordinating with the Donors cycle also took time. Mid of June was when the Donor started her medication, the harvest was early July and the transfer was mid of July. We did the PGT-A testing also they send it to a 3rd party lab to test the embryos, first transfer we choose the Day 6 embryo, with 98% PGT-A result and ranked 1st according to the 3rd party clinic. But unfortunately my uterus didn’t accept the embryo. It was failed the first try. I was devastated, when you had hoped that IVF will be solution for trying normal pregnancy so long. Dr. Uzelac phone us right away, comforted us and offer another step that could increase my chances conceiving. Before devastation consumed me, i was offered you know another hope. He explained E.R.A and gave us article to read. E.R.A is a mock cycle where they will find the right timing/window of receptivity of my uterus to the embryo. You know it is indeed an extra step, extra time and extra cost but again I sense Dr. Uzelac’s confidence in doing the E.R.A. so we proceeded. Dr. Uzelac is on point with when I will have my next period, how he adjusted my medication to get the right lining on the specific day. He is on top of everything! After the mock cycle when they know the receptivity window of my Uterus, on the 2nd transfer he asked me which embryo to transfer. He guided me too about choosing on the lab vs microscopic result. I went with his suggestion. And here I am pregnant going 9 weeks. His Confidence is peaking and i always sense it. i never doubted him.
What's one piece of advice would you give a prospective patient of Peter Uzelac at Marin Fertility?
Dr. Uzelac is a Genius, very confident and a miracle worker. You just have to be confident and trust him so you don't have to stress or worry, Happy thought, happy journey yields positive outcome. I would recommend Dr. Uzelac in a heartbeat. I love the experience with him and his team. I love how his team work side by side with him and they are all comforting and on top of their field.
During treatment, were you treated like a number or a human with Peter Uzelac at Marin Fertility?
Dr. Peter Uzelac and his team (staff /Coordinator) were all optimistic and about my situation. They were there every step, guiding us making sure we are well attended. Dr. Uzelac answered all our questions, he listened to our concern and why we are going through the journey, he explain things very straightforward and even draw it in a paper, i felt its a very creative way for me and my husband to understand. He made sure that our wishes are met and eliminated our worries. we proceed with Egg donor and he also helped us with choosing the ethnicity where that was our first concern and he remembered it and made sure i get a list of donor according to our preferred ethnicity. I felt important and well cared for.
Describe the protocols Peter Uzelac used in your cycles at Marin Fertility and their degree of success.
we went with Egg Donor, choosing it with their partner data base.After choosing the donor when she started medication and halfway through the Donors cycle i started my medication too and lining check, i started estrace 2mg 3 times a day, 5 days before the transfer they check my wall lining and then was put into Medrol 16mg for 5 days, combine with 3x a day of estace, 3x viginal progesterone and 1mL IM Progesterone every other day. that was my first transfer. 2nd procedure we proceed with E.R.A, mock cycle, same procedure but on my second lining check, my uterus wall was not thick enough so he adjusted the date of biopsy postponed for another 6 days, but we change the route of estrace instead of drinking it we inserted it vaginally and on the day of biopsy it was thick enough. 3rd procedure , 2nd transfer i took the Estrace vaginally until my second lining check and as its thick enough, with E.R.A result they computed i need another 2 days or in hours not sure but i know i was 2 days behind schedule before transfer Estrace was taken orally, all medication are same as the first cycle. And successful IVF after 2nd transfer.
Describe your experience with your nurse at Marin Fertility. (Assigned nurse: Lia and Kacey)
all the staff, nursing and coordinators are all nice they show concern and they are all on top of the schedule and calendar. I was treated very well and answer my question in a timely manner may it be email, phone call or night text. they are awesome!!
Describe your experience with Marin Fertility.
the Clinic was small but its efficient i can tell. since all of the patient was all accommodated. cozy and very clean. their rooms are clean, monitors are big, i wouldnt know if equipment are top the line never been to other fertility clinic.
Describe the costs associated with your care under Peter Uzelac at Marin Fertility.
i would say based on other comments, MFC has a reasonable price. Plus for my experience and success and the goal achieved money is irrelevant. I also saw brochure of financial aids in their clinic so maybe they have option for others.
10
Doctor
Peter Uzelac
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Marin Fertility
Greenbrae
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
8
NPS
7
Age 33 - 35
3 IUI
PCOS
European
Latinx
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Neutral
Neutral
Unsuccessful
She [Dr. Agard] is a sweet doctor, but the two miscarriages I had under her care, she gave me a generic answer, almost word by word. I feel that she doesn’t really further investigate what other causes a miscarriage could result from other than her “run-of-the-mill” answers she’s used to giving...I have PCOS and do not menstruate regularly. When I began my Clomid with IUI round the first time, my follicles were not growing. So instead of waiting for the following month, because I don’t usually ovulate on my own either, she used a different technique and discussed it with me to see what I thought. She tried, and I think the term was “stair-stepping” which is just continuing the Clomid for 5 more additional days than the 5 original. In another instance we did the same, but switched me to Letrozole. Both times it helped and worked. She does think outside of the box when it comes to treatment, which I appreciated.
It seems that their turn over rate for employees is high[at Marin Fertility]. I like the staff (except for one particular nurse) but I see it changes kind of often and that worries me about how they’re treating their employees... The consultation was $290 (included baseline with ultrasound) The ultrasounds individually after baseline were $340 I believe and the IUI was approximately $12-1300...Isabelle is the best nurse in the office. I love her. She listens and comes up with a plan and lays it out for you. She’s attentive and pays attention to your individual needs. There is another nurse there that did not gather the information she needed before sending me away to an OBGyn.
How was your experience with Jennifer Agard at Marin Fertility?
I feel that she doesn’t connect with people on a personal level and knows how to give very generic answers to specific situations. She shows care and compassion, but I don’t feel a deeper connection with her other than the simple smiles she gives.
What's one piece of advice would you give a prospective patient of Jennifer Agard at Marin Fertility?
Ask questions. Many of them. Challenge what she asks you and don’t be afraid of asking multiple times. Maybe she can learn from that to explain something differently than the regular answers she knows how to give.
During treatment, were you treated like a number or a human with Jennifer Agard at Marin Fertility?
She is a sweet doctor, but the two miscarriages I had under her care, she gave me a generic answer, almost word by word. I feel that she doesn’t really further investigate what other causes a miscarriage could result from other than her “run-of-the-mill” answers she’s used to giving.
Describe the protocols Jennifer Agard used in your cycles at Marin Fertility and their degree of success.
I have PCOS and do not menstruate regularly. When I began my Clomid with IUI round the first time, my follicles were not growing. So instead of waiting for the following month, because I don’t usually ovulate on my own either, she used a different technique and discussed it with me to see what I thought. She tried, and I think the term was “stair-stepping” which is just continuing the Clomid for 5 more additional days than the 5 original. In another instance we did the same, but switched me to Letrozole. Both times it helped and worked. She does think outside of the box when it comes to treatment, which I appreciated.
Describe your experience with your nurse at Marin Fertility. (Assigned nurse: Isabelle)
Isabelle is the best nurse in the office. I love her. She listens and comes up with a plan and lays it out for you. She’s attentive and pays attention to your individual needs. There is another nurse there that did not gather the information she needed before sending me away to an OBGyn. Kind of blew me off and I thought my time at the office was completed due to the information she told me. I received a call from Isabelle the next day and was completely confused when she wanted to schedule me a follow up appointment. I informed her that the other nurse had sent me away and that I was no longer under Agard’s care. I was extremely frustrated.
Describe your experience with Marin Fertility.
It seems that their turn over rate for employees is high. I like the staff (except for one particular nurse) but I see it changes kind of often and that worries me about how they’re treating their employees. I believe that reflects a lot about the type of professionals they really are.
Describe the costs associated with your care under Jennifer Agard at Marin Fertility.
I paid everything out of pocket. The consultation was $290 (included baseline with ultrasound) The ultrasounds individually after baseline were $340 I believe and the IUI was approximately $12-1300.
Describe Jennifer Agard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Marin Fertility.
I don’t know enough about this to comment.
What specific things went wrong at Marin Fertility?
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at Marin Fertility.
I believe one particular nurse was not thorough in her work and to quickly brush me aside, didn’t really look at my chart and instructed me very conflicting information to my particular case.
8
Doctor
Jennifer Agard
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
7
Clinic
Marin Fertility
Greenbrae
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Successful
NPS
10
NPS
10
Age 30 - 33
1 IVF
Male Factor
Income $200K - $499K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I think Dr. Uzelac is super smart. I got the sense that he has a solution to propose for basically every scenario. He patiently answered my questions (and there were many), and I felt that he remembered at least the essentials of my case every time I came in. I have realized this is no easy feat because it's a lot of repetitive appointments for these professionals...Decreased Gonal-F at some point because there were so many follicles. 27 eggs were retrieved, 23 mature. All 23 fertilized with ICSI. 16 made it to day 5 and were frozen. No PGS. We transferred 2 embryos in a subsequent FET which yielded healthy fraternal twins born @ 38 weeks. We later did PGS testing for half of the remaining frozen embryos and transferred one normal embryo which resulted in a current pregnancy.
Mini-IVF was around $10,500; each FET was about $3,000 [at Marin Fertility]...I have 2 awesome kiddos and another on the way from my experience with them. The only "weakness" I would relay is that sometimes I did have to call or email to follow up with them or get non-urgent test results, but I think being active in your role as patient is something anyone going through IVF should expect...There were two different sets of nursing staff for my IVF/first FET and my second FET and they both seemed great. Soraya was super helpful during the first processes and Lia VonderAhe was very helpful for the second.
How was your experience with Peter Uzelac at Marin Fertility?
I think Dr. Uzelac is super smart. I got the sense that he has a solution to propose for basically every scenario. He patiently answered my questions (and there were many), and I felt that he remembered at least the essentials of my case every time I came in. I have realized this is no easy feat because it's a lot of repetitive appointments for these professionals.
During treatment, were you treated like a number or a human with Peter Uzelac at Marin Fertility?
I had all of my questions answered, even the tedious ones. Dr. Uzelac went along with my preference to do a natural frozen embryo transfer with my second pregnancy even though I sensed he preferred the predictability of a medicated cycle. I also felt the office helped me to be cost-conscious. Dr. Uzelac recommended a 'mini-IVF' with lower hormones and a lower price tag which actually yielded a ton of eggs and normal embryos.
Describe the protocols Peter Uzelac used in your cycles at Marin Fertility and their degree of success.
Mini (or I think the practice may refer to it as "moderate") IVF with ICSI for male factor infertility. One week of Gonal-F 150, Menopur 75, and Clomid. Went off of Clomid because it was causing vision changes. Decreased Gonal-F at some point because there were so many follicles. 27 eggs were retrieved, 23 mature. All 23 fertilized with ICSI. 16 made it to day 5 and were frozen. No PGS. We transferred 2 embryos in a subsequent FET which yielded healthy fraternal twins born @ 38 weeks. We later did PGS testing for half of the remaining frozen embryos and transferred one normal embryo which resulted in a current pregnancy.
Describe your experience with the nursing staff at Marin Fertility.
There were two different sets of nursing staff for my IVF/first FET and my second FET and they both seemed great. Soraya was super helpful during the first processes and Lia VonderAhe was very helpful for the second.
Describe your experience with Marin Fertility.
I think Marin Fertility Center is great. I have 2 awesome kiddos and another on the way from my experience with them. The only "weakness" I would relay is that sometimes I did have to call or email to follow up with them or get non-urgent test results, but I think being active in your role as patient is something anyone going through IVF should expect.
Describe the costs associated with your care under Peter Uzelac at Marin Fertility.
Mini-IVF was around $10,500; each FET was about $3,000; PGS was about $8,000; medications all-in, probably around $5,000- $6,000
Describe Peter Uzelac's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Marin Fertility.
He encouraged us to do a single embryo transfer and warned us about the risk of twins, however, he told us that it was our choice. In the end, we elected to transfer 2 embryos because we hadn't done PGS testing. The resultant pregnancy yielded healthy, full-term twins but made me keenly aware of all the risks and pitfalls of multiple pregnancies We elected to do PGS and transfer only one embryo for our second pregnancy. My experience is that Dr. Uzelac definitely encourages eSET, but respects the patient(s)' wishes regarding embryo transfers.
10
Doctor
Peter Uzelac
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Marin Fertility
Greenbrae
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 26 - 27
1 IVF
Latinx
Income $50K - $99K
Teacher
1st of 2 Docs
6 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Uzelac gave a very good impression at our initial consultation. He was nice, and explained things in a patient, but not condescending, way. We did not mind traveling 2.5 hours each way for our appointment, because we knew that at each appointment, we would be taken care of...We began our treatment by doing an ultrasound. By doing this, and by going over our medical/fertility history, Dr. Uzelac saw I was a good candidate for InvoCell, which is the reason we went to him in the first place.
Everyone at the clinic [Marin Fertility] was very nice, patient and compassionate. Getting my blood drawn, getting the results, returning phone calls and emails; everyone we worked with was always gentle both physically (with the blood draws) and verbally, with delivering information...The invoCell package was around 12 thousand. With our second transfer, because it wasn't the full package, it was around $3,500. The post-transfer ultrasounds were not part of the package, and were $360. We also had to pay around $420 for each saline infusion sonogram, of which we had two done.
How was your experience with Peter Uzelac at Marin Fertility?
Dr. Uzelac gave a very good impression at our initial consultation. He was nice, and explained things in a patient, but not condescending, way. We did not mind traveling 2.5 hours each way for our appointment, because we knew that at each appointment, we would be taken care of.
What's one piece of advice would you give a prospective patient of Peter Uzelac at Marin Fertility?
The one piece of advice I would have a prospective patient would simply be, to be patient. The process is long and tedious, but Dr. Uzelac helped us by explaining everything and being patient with us.
During treatment, were you treated like a number or a human with Peter Uzelac at Marin Fertility?
Dr. Uzelac always remembered details about us, like how we were traveling from far away to the clinic, and seemed to take into into consideration when planning future treatments and appointments.
Describe the protocols Peter Uzelac used in your cycles at Marin Fertility and their degree of success.
We began our treatment by doing an ultrasound. By doing this, and by going over our medical/fertility history, Dr. Uzelac saw I was a good candidate for InvoCell, which is the reason we went to him in the first place. The first thing that was done, was I was put on birth control for a month. We were told this would keep me from ovulating, in order to create a "stock pile" of eggs for the retrieval. After a month of birth control, I was put on medication like Gonal F and Menopur for a week. After a week, I was given the trigger shot, then we went in for the egg retrieval. After this, the InvoCell was placed in me for a few days, then we returned for it to be removed. Once this was done, I was put on estradiol for 2 weeks. After this, vaginal progesterone was added. After about another week of this, we went in for our transfer. The FET was done, and although I did get a positive pregnancy test, I ended up miscarrying a few weeks later. After this, Dr. Uzelac was patient and compassionate with us, and we waited to try again. When we went in about a month later to try a second cycle, we found that I had some tissue in my uterus that needed to be removed before we would try again. I had that done with my primary OBGYN, then when we went in for a third time to get a cycle done. Dr. Uzelac gave us the green light to try another cycle, and this time he adjusted my medication to include intramuscular injections of progesterone, along with the vaginal progesterone and estradiol. We had our second cycle, and got a positive pregnancy test. At our first appointment after the positive test result, Dr. Uzelac performed an ultrasound and we got to hear the heartbeat. WIth this, we "graduated" from the clinic and we then began seeing my regular OBGYN.
Describe your experience with your nurse at Marin Fertility. (Assigned nurse: Lia)
Everyone at the clinic was very nice, patient and compassionate. Getting my blood drawn, getting the results, returning phone calls and emails; everyone we worked with was always gentle both physically (with the blood draws) and verbally, with delivering information.
Describe your experience with Marin Fertility.
No weaknesses come to mind in regards to this clinic. Their strengths are that they were organized, used the latest technology, and were compassionate in everything they did. They were all very personable and friendly with us.
Describe the costs associated with your care under Peter Uzelac at Marin Fertility.
The invoCell package was around 12 thousand. With our second transfer, because it wasn't the full package, it was around $3,500. The post-transfer ultrasounds were not part of the package, and were $360. We also had to pay around $420 for each saline infusion sonogram, of which we had two done.
Describe Peter Uzelac's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Marin Fertility.
We initially wanted to transfer 3 embryos, because after so many failed IUI's, we were afraid of another failed treatment. Dr. Uzelac explained that due to my age, transferring in 3 embryos would be very risky, given the chances of having multiples. He suggested transferring 2 would be better, although the chance of multiples is still there, but not as high. Based on this, we agreed on two.
10
Doctor
Peter Uzelac
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Marin Fertility
Greenbrae
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017 - 2019, Successful
NPS
10
NPS
10
Age 38 - 40
2 Egg Freezing
Anovulation
PCOS
European
Income $100K - $199K
Only Doc Seen
IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
The ERA came back suggesting that I was pre-receptive, and Dr. Uzelac adjusted my next embryo transfer cycle to allow for one more day of progesterone before transfer. Our next transfer, due to the adjustment of one day lead to our pregnancy. We are now 9 weeks pregnant...was very personable, and our biggest cheerleader encouraging us on this long and difficult journey to become parents...After repeated failed cycles with our previous provider, we decided to seek out a doctor that was familar with PCOS and that provided some alternatives.
Everyone that we were privileged to work with at Marin Fertility Center was caring, kind, and willing to answer any questions or go through injection instructions again for the millionth time...We initially paid 15,000 for 3 rounds of IVM, however after the first round didn't yield a viable embryo we applied a credit of 8,000 to our IVF cycle which ended up being around 20,000, which included egg retrieval, ICSI, freezing of the embryos, PGS testing, and our first embryo transfer.
How was your experience with Peter Uzelac at Marin Fertility?
Our experience with Dr. Uzelac was amazing. We had been through 4 years of treatment with a previous provider that didn't listen to our concerns or address our questions, and where we were treated like a number that they were trying to fit into a particular mold. After repeated failed cycles with our previous provider, we decided to seek out a doctor that was familar with PCOS and that provided some alternatives. From the first consultation with Dr. Uzelac, we were acknowledged and our questions and concerns were honestly addressed and together we formed a plan to address our course of treatment. Dr. Uzelac provided his honest opinion and what he felt was the best course of treatment, but ultimately he allowed us to guide our own journey. We couldn't be happier with the outcome, and we are expecting our first baby in March 2020. We still have one frozen embryo, and should we decide to have another baby, without question we will return to Dr. Uzelac for treatment.
What's one piece of advice would you give a prospective patient of Peter Uzelac at Marin Fertility?
Dr. Uzelac is truly invested in making your dream of becoming parents happen. Don't be afraid to ask questions and address your concerns, he truly will be your cheerleader and guide you in the best course of treatment that you decide is right for yourself.
During treatment, were you treated like a number or a human with Peter Uzelac at Marin Fertility?
Dr. Uzelac was very personable, and our biggest cheerleader encouraging us on this long and difficult journey to become parents.
Describe the protocols Peter Uzelac used in your cycles at Marin Fertility and their degree of success.
Since I have PCOS, Dr. Uzelac was careful to monitor my medications and hormone levels to prevent over stimulation of my ovaries. We first tried IVM as an alternative to IVF, however we only received one embryo that was determined to be not fit for embryo transfer. He suggested that we move on to IVF, due to my age affecting my egg quality, it might produce better results if we retrieved mature eggs. After PGS testing we were left with 3 great embryos, unfortunately our first transfer failed. Dr. Uzelac suggested that it may be due to a displaced implantation window as this was the only other factor that may be affecting our ability to conceive, and suggested an ERA (Endometrial Receptivity Array). He left the choice up to us whether we should proceed with another transfer to see if it was a fluke or do the ERA cycle prior to the next transfer. We decided to proceed with the ERA cycle to rule out any implantation issues. The ERA came back suggesting that I was pre-receptive, and Dr. Uzelac adjusted my next embryo transfer cycle to allow for one more day of progesterone before transfer. Our next transfer, due to the adjustment of one day lead to our pregnancy. We are now 9 weeks pregnant. Dr. Uzelac preformed our first ultrasound, and hearing that little heartbeat took our breath away.
Describe your experience with your nurse at Marin Fertility.
Everyone that we were privileged to work with at Marin Fertility Center was caring, kind, and willing to answer any questions or go through injection instructions again for the millionth time.
Describe your experience with Marin Fertility.
Marin Fertility Center, was always very prompt. Appointments were quick and easy. Even for more complicated appointments including egg retrievals, we were extremely well taken care of. We had a long drive to get to appointments, and having the appointment be on time and quick was very welcome. We never felt rushed or dismissed, and the coordinator always had time to answer our unending list of questions and to make sure that we had everything we needed.
Describe the costs associated with your care under Peter Uzelac at Marin Fertility.
We initially paid 15,000 for 3 rounds of IVM, however after the first round didn't yield a viable embryo we applied a credit of 8,000 to our IVF cycle which ended up being around 20,000, which included egg retrieval, ICSI, freezing of the embryos, PGS testing, and our first embryo transfer. We opted to do the ERA which was around another $2,700. At this point, our insurance from work changed which included IVF coverage and our second embryo transfer was covered.
10
Doctor
Peter Uzelac
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Marin Fertility
Greenbrae
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unknown Success
NPS
8
NPS
9
Age 34 - 35
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
5 IUI With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Jennifer Agard] didn't treat me like a science experiment, force us into ivf/pgd even though thats what was recommended. She let us try other options before coming to the conclusion that's what we needed...For the iui's we used 5mg femara for 5 days, hcg trigger shot, and progesterone suppositories. She used this each time because I grew 3-4 large follicles, and my lining was well maintained. We used this for my 2nd iui with a previous dr and it resulted in pregnancy. Unfortunately, we lost the baby at birth due to a genetic disease. So we tried iui 3 more times unsuccessfully before moving to ivf/pgd. Waiting for our probe to be developed before starting treatment
So far, meds are 4600, ivf process is 4200, 1500 for pgs, Fet costs not known yet...The clinic [Marin Fertility] tries very hard to accommodate to your schedule which is hard because they are very busy. They have opened multiple office locations which makes it more convenient for us since we don't live closely to the location. Cindy is the front desk coordinator and she knows her stuff! Ivf is crazy expensive, but they try to use insurance as much as possible and break down the costs so you know what to expect
How was your experience with Jennifer Agard at Marin Fertility?
She is very warm, friendly, highly regarded in our community. She gives you her time to ask questions, without feeling rushed. Her clinic is very busy, but when she's with you, you have her undivided attention
What's one piece of advice would you give a prospective patient of Jennifer Agard at Marin Fertility?
Don't be afraid to ask her lots of questions and talk about your options
During treatment, were you treated like a number or a human with Jennifer Agard at Marin Fertility?
She didn't treat me like a science experiment, force us into ivf/pgd even though thats what was recommended. She let us try other options before coming to the conclusion that's what we needed.
Describe the protocols Jennifer Agard used in your cycles at Marin Fertility and their degree of success.
For the iui's we used 5mg femara for 5 days, hcg trigger shot, and progesterone suppositories. She used this each time because I grew 3-4 large follicles, and my lining was well maintained. We used this for my 2nd iui with a previous dr and it resulted in pregnancy. Unfortunately, we lost the baby at birth due to a genetic disease. So we tried iui 3 more times unsuccessfully before moving to ivf/pgd. Waiting for our probe to be developed before starting treatment
Describe your experience with your nurse at Marin Fertility. (Assigned nurse: Soraya Marashi)
All of the staff members are very warm, responsive, they are your biggest cheerleaders. Many times I have called or emailed them with random questions or venting my anxieties and they were able to calm me down and talk me down from the ledge
Describe your experience with Marin Fertility.
The clinic tries very hard to accommodate to your schedule which is hard because they are very busy. They have opened multiple office locations which makes it more convenient for us since we don't live closely to the location. Cindy is the front desk coordinator and she knows her stuff! Ivf is crazy expensive, but they try to use insurance as much as possible and break down the costs so you know what to expect
Describe the costs associated with your care under Jennifer Agard at Marin Fertility.
So far, meds are 4600, ivf process is 4200, 1500 for pgs, Fet costs not known yet
Describe Jennifer Agard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Marin Fertility.
Dr. Agard is pretty set on single embryo transfer due to high risk of carrying multiples, but she still allows families to decide
8
Doctor
Jennifer Agard
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Marin Fertility
Greenbrae
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
9
NPS
9
Age 39
Anovulation
Diminished Ovarian Reserve
European
Income $100K - $199K
1st of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I began seeing Dr. Agard to diagnose my infertility causes and create a plan for treatment. I saw her from an initial consult through various testing to the appointment about results and the plan for next steps. Just prior to beginning any IVF cycles, I moved away, so I didn't see things through with Dr. Agard, but not due to anything she did. I considered remaining a patient there because I felt very comfortable with her and the clinic, but the distance would have been too much of a barrier.
$29,000 with no meds, three stim cycles of egg retrieval, biopsy analysis, egg freezing included...Great location for me. Also, Dr. Agard was a preferred provider for my insurance and was willing to submit claims for portions of treatment that were covered - absolutely critical for me, compared to clinics that don't bother. They were pretty quick to respond to my inquiries, and seemed pretty organized.
How was your experience with Jennifer Agard at Marin Fertility?
I began seeing Dr. Agard to diagnose my infertility causes and create a plan for treatment. I saw her from an initial consult through various testing to the appointment about results and the plan for next steps. Just prior to beginning any IVF cycles, I moved away, so I didn't see things through with Dr. Agard, but not due to anything she did. I considered remaining a patient there because I felt very comfortable with her and the clinic, but the distance would have been too much of a barrier.
What's one piece of advice would you give a prospective patient of Jennifer Agard at Marin Fertility?
I mentioned I had a Biology degree so I understood a lot of the processes she was describing, which freed her up from having to explain a lot of the basics to me. If you are similarly educated, say so. otherwise, if not, she was good at explaining what was going on in layman's terms - I just didn't need her to.
During treatment, were you treated like a number or a human with Jennifer Agard at Marin Fertility?
Dr. Agard was professional but approachable and friendly. Her tone and manner was very encouraging which I appreciated, as I had been scared and scarred by previous conversations with an insensitive ob-gyn about infertility.
Describe the protocols Jennifer Agard used in your cycles at Marin Fertility and their degree of success.
She offered me the option of IUI or IVF but gave the likelihood of success for both and recommended IVF. I moved away before we began so I can't comment on whether it would have been successful or what specific protocols she would have used. She was encouraging that it would have been successful.
Describe your experience with the nursing staff at Marin Fertility.
I mostly dealt with them by phone or briefly at appointments because I saw so much of the doctor herself. The nurses' manner on the phone was much appreciated - very understanding of me asking questions or feeling apprehensive, etc.
Describe your experience with Marin Fertility.
Great location for me. Also, Dr. Agard was a preferred provider for my insurance and was willing to submit claims for portions of treatment that were covered - absolutely critical for me, compared to clinics that don't bother. They were pretty quick to respond to my inquiries, and seemed pretty organized.
Describe the costs associated with your care under Jennifer Agard at Marin Fertility.
$29,000 with no meds, three stim cycles of egg retrieval, biopsy analysis, egg freezing included.
9
Doctor
Jennifer Agard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
9
Clinic
Marin Fertility
Greenbrae
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
9
NPS
9
Age 31 - 32
2 IUI
1 IVF
Unexplained
European
Income $0 - $49K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Agard 's bedside manner was very calming and comfortable. It felt like I was talking with a friend and I liked that I felt we were collaborating rather than her just taking over my body. For the most part she seemed to have time to answer questions too. A couple of times things were rushed and I wish I had been given better instructions and information on what to expect as well as alternative strategies for treatment...
The [Marin Fert - Greenbrae] office is nice and clean and I rarely had to wait more than five minutes for my appointment. They were also very organized about the financial side of things as well. I honestly can't think of a weakness...The service and bed side manner of both Dr. Agard and the office staff was excellent. I felt they always made me feel like their top priority and I sometimes forgot they even had other patients. They were very personal and sensitive at every turn...
How was your experience with Jennifer Agard at Marin Fertility?
Dr. Agard 's bedside manner was very calming and comfortable. It felt like I was talking with a friend and I liked that I felt we were collaborating rather than her just taking over my body. For the most part she seemed to have time to answer questions too. A couple of times things were rushed and I wish I had been given better instructions and information on what to expect as well as alternative strategies for treatment.
What's one piece of advice would you give a prospective patient of Jennifer Agard at Marin Fertility?
Ask about what all your options are for treatment strategies and don't be afraid to say "no" that's not how I want to do that, or to talk through your concerns. She is a great listener and I think will support her patients decisions, but it's important to ask lots of questions and then trust your gut.
During treatment, were you treated like a number or a human with Jennifer Agard at Marin Fertility?
The service and bed side manner of both Dr. Agard and the office staff was excellent. I felt they always made me feel like their top priority and I sometimes forgot they even had other patients. They were very personal and sensitive at every turn.
Describe the protocols Jennifer Agard used in your cycles at Marin Fertility and their degree of success.
I don't remember details, but we did 2 rounds of the trigger shot, 2 IUI and 2 IVF rounds. I had one positive pregnancy from IVF that resulted in a miscarriage and everything else was negative.
Describe your experience with the nursing staff at Marin Fertility.
The nursing staff were fantastic! Both sharing in our joys and disappointments. Very personable and a pleasure to work with. The only doctors office where I didn't feel stressed out. It seemed everyone enjoyed working there too.
Describe your experience with Marin Fertility.
The office is nice and clean and I rarely had to wait more than five minutes for my appointment. They were also very organized about the financial side of things as well. I honestly can't think of a weakness.
Describe the costs associated with your care under Jennifer Agard at Marin Fertility.
The cost was well over 25K
9
Doctor
Jennifer Agard
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
9
Clinic
Marin Fertility
Greenbrae
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 44 - 45
3 IVF
European
South Asian
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I did 3 Ivf’s [with Dr. Peter Uzelac] and each time was similar but adjusted or tweaked...Each time was tailored to my needs or adjusted due to minor complications that prevented me from continuing the ivf at that time...I was well informed and he answered all my questions in a clear and direct manner...Never felt like a number...I felt that he was the perfect doctor. No complaints. Gave me all the information I needed to ultimately make the decisions we thought were necessary to begin our journey. He was kind, informative, available when needed, and always a timely response.
Always be proactive in your treatment by keeping in contact with the staff [at Marin Fertility] to get your meds on time and all the information necessary for your treatments. This will avoid any surprise additional costs that can occur or last minute issues. I felt like some of the blood draws were painful depending on the nurse...Overall everyone was kind and easy to talk to. Never felt like a number...I did 3 Ivf’s and each time was similar but adjusted or tweaked...Soraya and Lia [nurses] were great. The last 2 treatments were with Lia who is amazing and has great follow up. Her blood draws were the pain free. She always sent out informative emails.
How was your experience with Peter Uzelac at Marin Fertility?
I felt that he was the perfect doctor. No complaints. Gave me all the information I needed to ultimately make the decisions we thought were necessary to begin our journey. He was kind, informative, available when needed, and always a timely response.
What's one piece of advice would you give a prospective patient of Peter Uzelac at Marin Fertility?
Make sure to ask questions and be proactive in the process.
During treatment, were you treated like a number or a human with Peter Uzelac at Marin Fertility?
I was treated well and felt it was personalized to my needs. I was well informed and he answered all my questions in a clear and direct manner. Overall everyone was kind and easy to talk to. Never felt like a number.
Describe the protocols Peter Uzelac used in your cycles at Marin Fertility and their degree of success.
I did 3 Ivf’s and each time was similar but adjusted or tweaked. Unfortunately I can’t remember all the details because I took a year off from the first ivf to the second. Each time was tailored to my needs or adjusted due to minor complications that prevented me from continuing the ivf at that time.
Describe your experience with your nurse at Marin Fertility. (Assigned nurse: Soraya and Lia )
Soraya and Lia were great. The last 2 treatments were with Lia who is amazing and has great follow up. Her blood draws were the pain free. She always sent out informative emails.
Describe your experience with Marin Fertility.
Always be proactive in your treatment by keeping in contact with the staff to get your meds on time and all the information necessary for your treatments. This will avoid any surprise additional costs that can occur or last minute issues. I felt like some of the blood draws were painful depending on the nurse.
Describe the costs associated with your care under Peter Uzelac at Marin Fertility.
It averaged about $15,000 per ivf treatment
Describe Peter Uzelac's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Marin Fertility.
Each time was different
10
Doctor
Peter Uzelac
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Marin Fertility
Greenbrae
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018, Successful
NPS
4
NPS
5
Age 39
1 Embryo Freezing
Diminished Ovarian Reserve
Poor Egg Quality
Middle Eastern
Income $100K - $199K
Engineer
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Successful
I didn’t receive enough information about my case [from Dr. Uzelac] , I feel the Ivf protocol wasn’t specialized for me , I had 2 medications cycle with them and all the medications was the same as the first cycle and I asked few times if they’re going to do any changes to the medications , I never get the clear answer They retrieved 4 eggs and 1 of them got fertilized and end up No embryos... After our IVF cycle failed we had a appointment and the dr went over all the options we have I felt like why before we started the IVF I didn’t get these information after I wast lots of money and time
She [the nurse at Marin Fertility] responded to my email and concerns in few hours and mostly were very nice...It was a clean facility , i feel like they place is kind of small since they’re doing all the procedure and inside lab at the same office but overalls was nice and clean and didn’t have any issues with it...they got 4 eggs and one of them fertilized and the only reason they said my overian reserves are diminished
How was your experience with Peter Uzelac at Marin Fertility?
I feel like the IVF cycle was not specialized for me and was not clear on the procedure and why they didn’t change the proton on the second round of medications After our IVF cycle failed we had a appointment and the dr went over all the options we have I felt like why before we started the IVF I didn’t get these information after I wast lots of money and time
What's one piece of advice would you give a prospective patient of Peter Uzelac at Marin Fertility?
Ask as much as questions they can because they will not explain all the fact and risk about your case
During treatment, were you treated like a number or a human with Peter Uzelac at Marin Fertility?
I didn’t receive enough information about my case , I feel the Ivf protocol wasn’t specialized for me , I had 2 medications cycle with them and all the medications was the same as the first cycle and I asked few times if they’re going to do any changes to the medications , I never get the clear answer They retrieved 4 eggs and 1 of them got fertilized and end up No embryos
Describe the protocols Peter Uzelac used in your cycles at Marin Fertility and their degree of success.
I wasn’t helpful, I had two cycle of medications and both are quite the same , they got 4 eggs and one of them fertilized and the only reason they said my overian reserves are diminished
Describe your experience with your nurse at Marin Fertility.
She responded to my email and concerns in few hours and mostly were very nice
Describe your experience with Marin Fertility.
It was a clean facility , i feel like they place is kind of small since they’re doing all the procedure and inside lab at the same office but overalls was nice and clean and didn’t have any issues with it
Describe the costs associated with your care under Peter Uzelac at Marin Fertility.
$39,000
Describe Peter Uzelac's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Marin Fertility.
They have preferences on transfer of one embryo
4
Doctor
Peter Uzelac
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
2 of 5
5
Clinic
Marin Fertility
Greenbrae
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
7
NPS
8
Age 39
1 IVF
Male Factor
Unexplained
European
Ashkenazi Jewish
Middle Eastern
Income $100K - $199K
Lawyer
1st of 2 Docs
2 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Uzelac's strengths were that he listened to my concerns, and explained processes if I asked how things worked. DR. Uzelac did not explain processes until I specifically asked. He did not provide me with actual test result information unless I asked.... I was on an antagonist protocol. Started the cycle with birth control pills. Then Started injections of 225 Gonal F and 75 Menopur; added Cetrotide on day 6. Total stimulation for 8 days. Retrieved 6 eggs, all fertilized. Only 1 made to 5 day blast. Tested abnormal for PGS. No embryos were transferred.
The clinic [Marin Fertility Center] has an onsite embryology lab, which is great.... IVF Cycle: $10,225 Labs: $7,765 ICSI, Blast culture, Biopsy up to 8 embryos, freeze, store 1 year, 1 FET Embryo Biopsy Analysis $1875 Analysis of 8 embryos, $185 ea after Sperm Services $800 Sperm ID, Sperm Freeze Total: $20,665.... When I was ordering progesterone there was a bit of a snafu with the pharmacy where they did not have my information. But I think it was probably the pharmacy's fault. The same pharmacy switched me from Gonal F to Follistim and did not inform my clinic so they could modify my instructions.
How was your experience with Peter Uzelac at Marin Fertility?
Dr. Uzelac's strengths were that he listened to my concerns, and explained processes if I asked how things worked. DR. Uzelac did not explain processes until I specifically asked. He did not provide me with actual test result information unless I asked
What's one piece of advice would you give a prospective patient of Peter Uzelac at Marin Fertility?
Have a discussion about your financial situation so you can all be on the same page about what kind of procedures to follow
During treatment, were you treated like a number or a human with Peter Uzelac at Marin Fertility?
I found Dr Uzelac to be warm yet very focused on the task at hand
Describe the protocols Peter Uzelac used in your cycles at Marin Fertility and their degree of success.
I was on an antagonist protocol. Started the cycle with birth control pills. Then Started injections of 225 Gonal F and 75 Menopur; added Cetrotide on day 6. Total stimulation for 8 days. Retrieved 6 eggs, all fertilized. Only 1 made to 5 day blast. Tested abnormal for PGS. No embryos were transferred.
Describe your experience with Marin Fertility.
The clinic has an onsite embryology lab, which is great.
Describe the costs associated with your care under Peter Uzelac at Marin Fertility.
IVF Cycle: $10,225 Labs: $7,765 ICSI, Blast culture, Biopsy up to 8 embryos, freeze, store 1 year, 1 FET Embryo Biopsy Analysis $1875 Analysis of 8 embryos, $185 ea after Sperm Services $800 Sperm ID, Sperm Freeze Total: $20,665
Describe Peter Uzelac's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Marin Fertility.
N/A
What specific things went wrong at Marin Fertility?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Marin Fertility.
When I was ordering progesterone there was a bit of a snafu with the pharmacy where they did not have my information. But I think it was probably the pharmacy's fault. The same pharmacy switched me from Gonal F to Follistim and did not inform my clinic so they could modify my instructions.
7
Doctor
Peter Uzelac
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Marin Fertility
Greenbrae
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 33 - 34
Income $500K+
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Uzelac correctly diagnosed Ashermans syndrome caused by another OB/GYN. He was upfront that a specialist surgeon would be my best course of treatment and helped refer me to top experts, and was willing to do all of my local post op and follow up care. It took several surgeries to treat my condition, but Dr Uzelac always had the utmost concern for my comfort, and was extremely responsive with any questions. He was committed to getting me across the line even though I wasn’t the typical fertility patient.
[Marin Fertility] Administration was extremely organized and helpful. I had to have a lot of paperwork transferred from previous doctors and out to other doctors and they were very efficient. The billing department also coded everything correctly. Overall, extremely happy the care I received at MFC and would recommend to anyone else going through fertility treatment...I never had to re-explain my condition or where I was in treatment. All nurses stayed on top of my case and were extremely empathetic and helpful.
How was your experience with Peter Uzelac at Marin Fertility?
Dr Uzelac correctly diagnosed Ashermans syndrome caused by another OB/GYN. He was upfront that a specialist surgeon would be my best course of treatment and helped refer me to top experts, and was willing to do all of my local post op and follow up care. It took several surgeries to treat my condition, but Dr Uzelac always had the utmost concern for my comfort, and was extremely responsive with any questions. He was committed to getting me across the line even though I wasn’t the typical fertility patient.
During treatment, were you treated like a number or a human with Peter Uzelac at Marin Fertility?
Dr Uzelac, the nursing, and front desk staff were all extremely kind.
Describe the protocols Peter Uzelac used in your cycles at Marin Fertility and their degree of success.
Hysteroscopy with estrogen therapy via surgery with specialist
Describe your experience with the nursing staff at Marin Fertility.
I never had to re-explain my condition or where I was in treatment. All nurses stayed on top of my case and were extremely empathetic and helpful.
Describe your experience with Marin Fertility.
Administration was extremely organized and helpful. I had to have a lot of paperwork transferred from previous doctors and out to other doctors and they were very efficient. The billing department also coded everything correctly. Overall, extremely happy the care I received at MFC and would recommend to anyone else going through fertility treatment.
Describe the costs associated with your care under Peter Uzelac at Marin Fertility.
Covered via insurance
10
Doctor
Peter Uzelac
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Marin Fertility
Greenbrae
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019 - 2020, Unknown Success
NPS
9
NPS
9
Age 38 - 39
2 IUI
1 IVF
Male Factor
Income $100K - $199K
Marketer or PR
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Uzelac's] straightforward and gives clear expectations of the process and next steps. Could be better with helping navigate self-pay, and avoid insurance pitfalls (without having coverage for fertility treatments)...I responded very well to medication with large number of eggs produced but could potentially better improve quality...Single embryo transfer is the only option with genetic testing with Marin Fertility Clinic.
I responded very well to medication with large number of eggs produced but could potentially better improve quality [at Marin Fertility]...[nurses are] Really well engaged and super helpful, even during late hours of the night when facing issues...25,000 for IVF, 1,400 for IUI...Single embryo transfer is the only option with genetic testing with Marin Fertility Clinic...Small clinic, so great access and very clear planning. It’s definitely more expensive than other options and staff isn’t always helpful in navigating insurance traps (eg basic bloodwork being billed with an “infertility” code that creates a headache trying to get coverage.
How was your experience with Peter Uzelac at Marin Fertility?
He’s straightforward and gives clear expectations of the process and next steps. Could be better with helping navigate self-pay, and avoid insurance pitfalls (without having coverage for fertility treatments).
What's one piece of advice would you give a prospective patient of Peter Uzelac at Marin Fertility?
Ask a lot of questions about cost, especially if not covered for fertility treatments.
During treatment, were you treated like a number or a human with Peter Uzelac at Marin Fertility?
He is straightforward and direct and shares information clearly and in detail. I prefer to know how it is rather than be coddled with fluffy info.
Describe the protocols Peter Uzelac used in your cycles at Marin Fertility and their degree of success.
I responded very well to medication with large number of eggs produced but could potentially better improve quality...
Describe your experience with the nursing staff at Marin Fertility.
Really well engaged and super helpful, even during late hours of the night when facing issues.
Describe your experience with Marin Fertility.
Small clinic, so great access and very clear planning. It’s definitely more expensive than other options and staff isn’t always helpful in navigating insurance traps (eg basic bloodwork being billed with an “infertility” code that creates a headache trying to get coverage.
Describe the costs associated with your care under Peter Uzelac at Marin Fertility.
25,000 for IVF, 1,400 for IUI
Describe Peter Uzelac's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Marin Fertility.
Single embryo transfer is the only option with genetic testing with Marin Fertility Clinic.
What specific things went wrong at Marin Fertility?
  • Failed to call with results
9
Doctor
Peter Uzelac
NPS
Humanity
1 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Marin Fertility
Greenbrae
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unknown Success
NPS
10
NPS
9
Age 36
4 IVF
Diminished Ovarian Reserve
European
Income $200K - $499K
1st of 4 Docs
5 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr Uzelac] is a realistic optimist. He didn't sugar coat anything but I always felt encouraged. He is excellent at egg retrieval and transfer ( never had any problems or pain). Very knowledgable and open to discussing all treatment options. Not a big believer in immune treatment. Very pro- pgd or pgd testing and frozen transfer but does not push it on you.
[Marin Fertility was] clean, professional and never too crowded. You don't have much of a wait everytime you go...They are all very friendly and warm. Tina has a lot of patients she is juggling and sometimes I could feel that.
How was your experience with Peter Uzelac at Marin Fertility?
He is a realistic optimist. He didn't sugar coat anything but I always felt encouraged. He is excellent at egg retrieval and transfer ( never had any problems or pain). Very knowledgable and open to discussing all treatment options. Not a big believer in immune treatment. Very pro- pgd or pgd testing and frozen transfer but does not push it on you.
What's one piece of advice would you give a prospective patient of Peter Uzelac at Marin Fertility?
Go to each appt with a list of questions.
During treatment, were you treated like a number or a human with Peter Uzelac at Marin Fertility?
He was very caring and accessible. He has a warmth about him that is comforting. He always acted like he had all the time in the world to discuss my care.
Describe the protocols Peter Uzelac used in your cycles at Marin Fertility and their degree of success.
I used agonist protocol with 350 follistim, 150 Menopur and adding in HGH.
Describe your experience with your nurse at Marin Fertility. (Assigned nurse: Tina)
They are all very friendly and warm. Tina has a lot of patients she is juggling and sometimes I could feel that.
Describe your experience with Marin Fertility.
Clean, professional and never too crowded. You don't have much of a wait everytime you go
Describe the costs associated with your care under Peter Uzelac at Marin Fertility.
An ivf round with icsi was about 14k
10
Doctor
Peter Uzelac
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Marin Fertility
Greenbrae
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 35 - 36
3 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Agard is very up to date on the literature, she's always thinking and making sure to consider everything. She's excellent at explaining the medical information, and equally compassionate about the challenges and hardships of it all. ... Femara for iui due to less side effects. She customizes the dosages and makes changes as she goes for if. Mine included menopur, gonal-f, and cetrotide for retrieval. Estrogen and progesterone and a steroid for transfers.
Great staff [at Marin Fertility]. High end boutique feel despite comparable costs for the area. Fast, friendly, efficient. Great embryologist too. Accepted my supplemental insurance and took care of all the crazy billing for it. ... She [nurse] made a mistake once in explaining the meds and I had to start a transfer cycle over. ... It's a well oiled machine. Hit ultrasounds before work or on lunch breaks. ...
How was your experience with Jennifer Agard at Marin Fertility?
Dr. Agard is very up to date on the literature, she's always thinking and making sure to consider everything. She's excellent at explaining the medical information, and equally compassionate about the challenges and hardships of it all.
What's one piece of advice would you give a prospective patient of Jennifer Agard at Marin Fertility?
Ask questions if you have them. She's happy to take the time to explain.
During treatment, were you treated like a number or a human with Jennifer Agard at Marin Fertility?
She is always warm, friendly. Inquires how I am, makes me feel that I'm the only thing that's happening in her clinic during my appointments.
Describe the protocols Jennifer Agard used in your cycles at Marin Fertility and their degree of success.
Femara for iui due to less side effects. She customizes the dosages and makes changes as she goes for if. Mine included menopur, gonal-f, and cetrotide for retrieval. Estrogen and progesterone and a steroid for transfers.
Describe your experience with your nurse at Marin Fertility. (Assigned nurse: Catlin, Leah)
She made a mistake once in explaining the meds and I had to start a transfer cycle over.
Describe your experience with Marin Fertility.
Great staff. High end boutique feel despite comparable costs for the area. Fast, friendly, efficient. Great embryologist too. Accepted my supplemental insurance and took care of all the crazy billing for it.
Describe your experience with your monitoring appointments at Marin Fertility.
It's a well oiled machine. Hit ultrasounds before work or on lunch breaks.
Describe the costs associated with your care under Jennifer Agard at Marin Fertility.
Highish bay area prices. Certainly not the cheapest. But, you get what you pay for.
Describe Jennifer Agard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Marin Fertility.
It's what I wanted having worked in NICU's and seen the risks for multiples. She fully supported me.
10
Doctor
Jennifer Agard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Marin Fertility
Greenbrae
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Successful
NPS
8
NPS
9
Age 34
Income $100K - $199K
Only Doc Seen
IVF With Other Docs
Neutral
Strongly Recommends
Successful
Dr. Uzelac is good at what he does. He was able to explain what our options were and walk us through the process. We are thankful that after an egg retrieval and implantation, it worked on the first try. We are currently 22 weeks pregnant!... Our medication cost were expensive and it was not discussed with us that it was separate from our original estimate...Make sure you ask questions ahead of time regarding cost and if all medication is included in treatment.
The cost of IVF and PGS [at Marin Fertility] were around $24,000. This did not include medication...Strengths - Dr. Uzelac and the nurses...Areas of improvement - communication when beginning the process and overall costs of medication Additionally, since you pay for everything up front, there should be some discussion around what happens with the cost should you choose to stop at anytime...The nurses were fantastic when I was on site. They could have communicated better before I started the process. I had a hard time getting a hold of the nurse responsible for setting up my treatment.
How was your experience with Peter Uzelac at Marin Fertility?
Dr. Uzelac is good at what he does. He was able to explain what our options were and walk us through the process. We are thankful that after an egg retrieval and implantation, it worked on the first try. We are currently 22 weeks pregnant!
What's one piece of advice would you give a prospective patient of Peter Uzelac at Marin Fertility?
Make sure you ask questions ahead of time regarding cost and if all medication is included in treatment. Our medication cost were expensive and it was not discussed with us that it was separate from our original estimate.
Describe your experience with the nursing staff at Marin Fertility.
The nurses were fantastic when I was on site. They could have communicated better before I started the process. I had a hard time getting a hold of the nurse responsible for setting up my treatment.
Describe your experience with Marin Fertility.
Strengths - Dr. Uzelac and the nurses Areas of improvement - communication when beginning the process and overall costs of medication Additionally, since you pay for everything up front, there should be some discussion around what happens with the cost should you choose to stop at anytime.
Describe the costs associated with your care under Peter Uzelac at Marin Fertility.
The cost of IVF and PGS were around $24,000. This did not include medication.
8
Doctor
Peter Uzelac
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
9
Clinic
Marin Fertility
Greenbrae
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
2016 - 2019, Unknown Success
NPS
9
NPS
9
Age 38 - 41
5 IVF
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
European
Income $200K - $499K
Doctor
3rd of 3 Docs
7 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Agard takes the time to go over everything and is very personable .. Dr. Agard is a very warm and caring individual and has taken the time to thoroughly discuss each step with us along the way. ... Trust her - she is very knowledgable and caring ... She is the expert, we trust her judgement with the eSET for our circumstances ... There has been a high turnover in nursing staff [Marin Fertility - Greenbrae] since we have been seeing Dr. Agard which is unfortunate and we don't believe has anything to do with her professionally
Try to develop a relationship with one person and stick with speaking to that one person as much as possible. Our difficulties [at Marin Fertility - Greenbrae] have focused around new people not following through properly and we had to run around and get medications filled, etc. ... There has been a high turnover in nursing staff ... we trust her [doctor] judgement with the eSET for our circumstances ...
How was your experience with Jennifer Agard at Marin Fertility?
Dr. Agard is a very warm and caring individual and has taken the time to thoroughly discuss each step with us along the way. There was only one incident where we were disappointed (the nurses at an outside facility where a procedure was performed assured us she was coming back in to say good bye and she did not).
What's one piece of advice would you give a prospective patient of Jennifer Agard at Marin Fertility?
Trust her - she is very knowledgable and caring
During treatment, were you treated like a number or a human with Jennifer Agard at Marin Fertility?
Dr. Agard takes the time to go over everything and is very personable
Describe the protocols Jennifer Agard used in your cycles at Marin Fertility and their degree of success.
This would be too long to go into
Describe your experience with the nursing staff at Marin Fertility.
There has been a high turnover in nursing staff since we have been seeing Dr. Agard which is unfortunate and we don't believe has anything to do with her professionally
Describe your experience with Marin Fertility.
Try to develop a relationship with one person and stick with speaking to that one person as much as possible. Our difficulties have focused around new people not following through properly and we had to run around and get medications filled, etc.
Describe Jennifer Agard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Marin Fertility.
She is the expert, we trust her judgement with the eSET for our circumstances
What specific things went wrong at Marin Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
Describe the specific things that went wrong at Marin Fertility.
Please see previous comments about failed prescriptions and failed to request test
9
Doctor
Jennifer Agard
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Marin Fertility
Greenbrae
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5

Learn from top medical experts

Explore All Courses