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MedStar Health (closed)

Rated 6
Neutral: 33%Don't recommend: 67%6
0% strongly recommend
2 reviews
Operations
7.3
7.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
6
6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.3
7.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
7.3
7.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
10
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication is not offered
Providing backup medication is not offered

This clinic had 4 offices
Visit clinic website

Baltimore - Franklin Sq (closed)
9000 Franklin Square Dr
Baltimore, MD 21237
443-777-7831
Baltimore - Hanover St (closed)
3001 S Hanover St
Baltimore, MD 21225
443-777-7831
Baltimore - Loch Raven (closed)
5601 Loch Raven Blvd
Baltimore, MD 21239
410-554-2683
Baltimore - Univ Pkwy (closed)
201 E University Pkwy
Baltimore, MD 21218
410-554-2683
Show 2 more

2 patient reviews

Strongly Recommend
0%
Neutral
33%
Don't Recommend
67%
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2016, Successful
NPS
7
NPS
5
Age 36 - 39
6 IUI
European
Income $50K - $99K
Professor
1st of 3 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Donor Sperm
Neutral
Doesn't Recommend
Successful
Review of
I would recommend him [Dr. Nathan Berger] at his current practice for a women in her early 30s w/o any fertility problems who wanted an inexpensive doctor to perform pretty routine IUI (single or lesbian woman). Otherwise, I would say that his current practice doesn't measure up to other, more expensive places. He was really ideal when he had his own fertility practice...He was generally friendly, a bit of a god-complex maybe...
Currently, part of a fairly large and very busy gyn practice [Medstar Union Memorial]. Consider carefully if you need a 7 day a week practice and if you are likely to need anything more advanced than Clomid + IUI. [Cost of Treatment] Very reasonable. About $700 for an IUI cycle plus medications....When trying to conceive a second time, he [Dr. Berger] was with a bigger practice, not specializing in fertility, and I felt he did not do the testing I needed and was not especially attentive.
How was your experience with Nathan Berger at MedStar Health (closed)?
I would recommend him at his current practice for a women in her early 30s w/o any fertility problems who wanted an inexpensive doctor to perform pretty routine IUI (single or lesbian woman). Otherwise, I would say that his current practice doesn't measure up to other, more expensive places. He was really ideal when he had his own fertility practice.
What's one piece of advice would you give a prospective patient of Nathan Berger at MedStar Health (closed)?
Consider carefully if you need a 7 day a week practice and if you are likely to need anything more advanced than Clomid + IUI.
During treatment, were you treated like a number or a human with Nathan Berger at MedStar Health (closed)?
He was generally friendly, a bit of a god-complex maybe. The quality of care was MUCH higher when he had his own fertility practice. I got pregnant first try. When trying to conceive a second time, he was with a bigger practice, not specializing in fertility, and I felt he did not do the testing I needed and was not especially attentive. Also---No weekend hours!!!
Describe the protocols Nathan Berger used in your cycles at MedStar Health (closed) and their degree of success.
All were Clomid cycles, can't remember exact doses.
Describe your experience with the nursing staff at MedStar Health (closed).
Excellent at his first practice, pretty shoddy at his second practice.
Describe your experience with MedStar Health (closed).
Currently, part of a fairly large and very busy gyn practice.
Describe the costs associated with your care under Nathan Berger at MedStar Health (closed).
Very reasonable. About $700 for an IUI cycle plus medications.
7
Doctor
Nathan Berger
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
5
Clinic
MedStar Health (closed)
Baltimore - Univ Pkwy (closed)
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
Review of
2011 - 2012, Successful
NPS
10
NPS
8
Age 42 - 43
3 IVF
Donor Eggs
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
Income $100K - $199K
Teacher
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Neutral
Successful
Review of
He [Dr. Nathan Berger] really helped us to understand how donor eggs could work for us. However he was willing to try as many retrievals as I was willing to do with my own eggs. He explained that donor eggs would be a better and more successful route for us...He was also very honest without being cruel. He never gave up on us even when things were very dismal...He was usually late on my appointments but always worth the wait. He also has a great sense of humor to help in delicate situations.
It cost about $16,000 to use donor eggs [at MedStar Health]...I think a more clear eXplanation of cost and what exactly is covered through insurance and what needs to be paid out of pocket. This was confusing for us...He was usually late on my appointments but always worth the wait. He [Dr. Nathan Berger] also has a great sense of humor to help in delicate situations. He really helped us to understand how donor eggs could work for us
How was your experience with Nathan Berger at MedStar Health (closed)?
He was usually late on my appointments but always worth the wait. He also has a great sense of humor to help in delicate situations. He really helped us to understand how donor eggs could work for us. However he was willing to try as many retrievals as I was willing to do with my own eggs. He explained that donor eggs would be a better and more successful route for us.
What's one piece of advice would you give a prospective patient of Nathan Berger at MedStar Health (closed)?
Be patient with him on being late. He also gives you the same amount of time. Not rushed appointments.
During treatment, were you treated like a number or a human with Nathan Berger at MedStar Health (closed)?
He listened. He was also very honest without being cruel. He never gave up on us even when things were very dismal.
Describe your experience with MedStar Health (closed).
I think a more clear eXplanation of cost and what exactly is covered through insurance and what needs to be paid out of pocket. This was confusing for us.
Describe the costs associated with your care under Nathan Berger at MedStar Health (closed).
It cost about $16,000 to use donor eggs. Once we end that route insurance did not cover anything.
10
Doctor
Nathan Berger
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
MedStar Health (closed)
Baltimore - Univ Pkwy (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Review of

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