Rated 10
Strongly recommend: 100%10
100% strongly recommend
12 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.5
8.5
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.7
9.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.7
9.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
9
9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Parma
12301 Snow Rd
Parma, OH 44130

12 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
10
Age 28
4 IUI
Unexplained
Middle Eastern
Income $50K - $99K
2nd of 2 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Hecht was always very kind and caring during the visits. He would ask about my culture, my background, try to know me as a person to be able to accordingly address my care needs...[he] set my expectations right from the beginning. He clearly explained the success rates of any treatment we discussed and the possible complications. He would address any concern or question I had at any time. He would closely follow-up and change the treatment plan based on the results
Strengths [of MetroHealth]: They have an excellent team of doctors and nurses. Everyone who was part of my team was very sweet and competent. Weaknesses: They do not have an IVF facility, so they refer you to Cleveland Clinic's facility...Once after deciding on the date that I would do the IUI, it happened that all doctors who can perform the procedure were not working that day...after I took the letrozole and did the US, it happened that my ovulation day/the day to do the IUI coincided with a public holiday. So, I got a call from the clinic that no one will be working that day
How was your experience with Bryan Hecht at MetroHealth?
When I first became Dr. Hecht's patient, I had been trying to conceive for 2 years, including which I have taken 6 cycles of Clomid with no success. Dr. Hecht set my expectations right from the beginning. He clearly explained the success rates of any treatment we discussed and the possible complications. He would address any concern or question I had at any time. He would closely follow-up and change the treatment plan based on the results. The only downside was that Dr. Hecht was about to retire, so he was not always present. Currently, he did retire and a new doctor has been appointed.
What's one piece of advice would you give a prospective patient of Bryan Hecht at MetroHealth?
Be assured that you are in good hands, and that Dr. Hecht is always going to be responsive and caring. Always have all your questions prepared before the visit to be able to benefit the most from your visit.
During treatment, were you treated like a number or a human with Bryan Hecht at MetroHealth?
Dr. Hecht was always very kind and caring during the visits. He would ask about my culture, my background, try to know me as a person to be able to accordingly address my care needs.
Describe the protocols Bryan Hecht used in your cycles at MetroHealth and their degree of success.
Before I saw Dr. Hecht: I had been trying to conceive for 2 years. I had taken 6 cycles of Clomid with no success. My partner and I had done all tests and imaging, and everything was normal. When I saw Dr. Hecht, he mentioned that after 2 years of trying to conceive, it is very unlikely that I will get pregnant without any further treatment. Since I had already taken Clomid, he suggested I do IUI treatment taking Letrozole (2.5 MG, 1 tablet daily for 5 days starting 3rd day of period). I would do an ultrasound after my period to monitor my ovulation, and then accordingly decide when I will do the IUI. Before the day of IUI, I would take a trigger shot. I did for cycles of IUI treatment that were unsuccessful. The next plan is to do IVF treatment.
Describe your experience with your nurse at MetroHealth. (Assigned nurse: Melinda)
Melinda was very kind and organized. She was always on top of her work.
Describe your experience with MetroHealth.
Strengths: They have an excellent team of doctors and nurses. Everyone who was part of my team was very sweet and competent. Weaknesses: They do not have an IVF facility, so they refer you to Cleveland Clinic's facility.
Describe the costs associated with your care under Bryan Hecht at MetroHealth.
My insurance covered the costs in full.
Describe Bryan Hecht's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at MetroHealth.
-
What specific things went wrong at MetroHealth?
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at MetroHealth.
I had two incidents: Once after deciding on the date that I would do the IUI, it happened that all doctors who can perform the procedure were not working that day. It was a very rare incident. However, Dr. Hecht followed the matter closely and insured that someone became available. The second incident was that after I took the letrozole and did the US, it happened that my ovulation day/the day to do the IUI coincided with a public holiday. So, I got a call from the clinic that no one will be working that day. I was frustrated, since I had already taken the medication and didn't want to postpone. The team was very understanding and I did the IUI the day after the holiday instead.
10
Doctor
Bryan Hecht
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
MetroHealth
Parma
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 41 - 42
European
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I have been seeing Dr. Hechts for the past 10 months for fertility treatment, and I can honestly say that he is one of the most kind, compassionate and caring doctors I have ever met...listen to my concerns and answer all of my questions, never once making me feel rushed or dismissed...consistently shown a level of kindness and understanding that is truly rare in the medical field. He always made sure to explain every step of the process in a way that I could understand, and was always available to talk or answer any questions I had. This includes simply sending him a message on MyChart. What really sets Dr. Hecht apart, however, is his genuine concern for his patients. As part of my journey I went through a complicated ectopic pregnancy. I have never had a doctor follow up with me so frequently as Dr. Hecht. He was incredibly compassionate throughout the entire process. I am now happily pregnant with my first child and always look forward to my appointments with Dr Hecht. I cannot recommend Dr. Hecht highly enough!! He is a truly exceptional doctor and person, and I feel so grateful to have had him by my side during this journey!
Metrohealth is great and I highly recommend the hospital system. Facility is clean and staff are friendly. As with any hospital - it can take a while to get through to scheduling...[nurse] Melinda was so kind and always very helpful! She always called me back the same day and went the extra mile to help with whatever I needed...Dr Hecht was incredibly kind and caring throughout the entire process, which for me included a complicated ectopic pregnancy. I have never had a doctor follow up with me personally so frequently as Dr Hecht.
How was your experience with Bryan Hecht at MetroHealth?
I have been seeing Dr. Hechts for the past 10 months for fertility treatment, and I can honestly say that he is one of the most kind, compassionate and caring doctors I have ever met. Dr. Hecht has always taken the time to listen to my concerns and answer all of my questions, never once making me feel rushed or dismissed. Throughout my treatment, Dr. Hecht has consistently shown a level of kindness and understanding that is truly rare in the medical field. He always made sure to explain every step of the process in a way that I could understand, and was always available to talk or answer any questions I had. This includes simply sending him a message on MyChart. What really sets Dr. Hecht apart, however, is his genuine concern for his patients. As part of my journey I went through a complicated ectopic pregnancy. I have never had a doctor follow up with me so frequently as Dr. Hecht. He was incredibly compassionate throughout the entire process. I am now happily pregnant with my first child and always look forward to my appointments with Dr Hecht. I cannot recommend Dr. Hecht highly enough!! He is a truly exceptional doctor and person, and I feel so grateful to have had him by my side during this journey!
What's one piece of advice would you give a prospective patient of Bryan Hecht at MetroHealth?
book with Dr Hecht!
During treatment, were you treated like a number or a human with Bryan Hecht at MetroHealth?
Dr Hecht was incredibly kind and caring throughout the entire process, which for me included a complicated ectopic pregnancy. I have never had a doctor follow up with me personally so frequently as Dr Hecht.
Describe your experience with your nurse at MetroHealth. (Assigned nurse: Melinda)
Melinda was so kind and always very helpful! She always called me back the same day and went the extra mile to help with whatever I needed.
Describe your experience with MetroHealth.
Metrohealth is great and I highly recommend the hospital system. Facility is clean and staff are friendly. As with any hospital - it can take a while to get through to scheduling. .............................................................................................
Describe the costs associated with your care under Bryan Hecht at MetroHealth.
Costs as expected in context of my own personal health insurance
10
Doctor
Bryan Hecht
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
MetroHealth
Parma
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2022, Successful
NPS
10
NPS
10
Age 29 - 33
4 Fertility Medications
PCOS
Recurrent Pregnancy Loss
Unexplained
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Hecht went above and beyond to make me feel comfortable. Dr. Hecht gave me hope. My husband I appericated him making our visits light Harted and getting us to laugh with his jokes...made us feel comfortable and explained everthing every appointment...very kind and compationiate...he truly knows what he is doing. He jokes lighten up suitions and makes you smile...
The appointments are quick, but the staff [at MetroHealth] will take the time out to answer questions. They are very prompt for the number of patients they see. I truly have no complaints about the clinic or any of it staff...Nurse Melinda is absolutely wonderful. She is kind, compassionate, understanding and answers all questions. She is truly a angel. She goes above and beyond. Nurse Melinda makes the office run smoothly....
How was your experience with Bryan Hecht at MetroHealth?
I have no complaints about Dr. Hecht. He made mine and my husband's goals reachable. Dr. Hecht helped us with our journey with ups and downs. Dr. Hecht made our journeys painless. Dr. Hecht made us feel comfortable and explained everthing every appointment. He is an amazing doctor. I can not thank him enough.
What's one piece of advice would you give a prospective patient of Bryan Hecht at MetroHealth?
Please go with flow things like this take time. Have patience. Trust Dr. Hecht, he truly knows what he is doing. He jokes lighten up suitions and makes you smile. I really hope he does not retire before I want another child.
During treatment, were you treated like a number or a human with Bryan Hecht at MetroHealth?
I felt like Human. Dr. Hecht addressed all my concerns. Dr. Hecht went above and beyond to make me feel comfortable. Dr. Hecht gave me hope. My husband I appericated him making our visits light Harted and getting us to laugh with his jokes. Dr. Hecht went through alot with us he is very kind and compationiate. Dr. Hecht got us were wanted to be.
Describe your experience with your nurse at MetroHealth. (Assigned nurse: Melinda)
Nurse Melinda is absolutely wonderful. She is kind, compassionate, understanding and answers all questions. She is truly a angel. She goes above and beyond. Nurse Melinda makes the office run smoothly.
Describe your experience with MetroHealth.
The appointments are quick, but the staff will take the time out to answer questions. They are very prompt for the number of patients they see. I truly have no complaints about the clinic or any of it staff. They go above and beyond making sure everything is covered by insurance. They find the meds with little to no cost. Truly wonderful.
Describe the costs associated with your care under Bryan Hecht at MetroHealth.
Dr. Hecht and his team found my medication for 10 dollars. It maybe costed me 20 to 30 dollars a cycle, which was amazing. My insurance covered most of it, so I'm not sure about prices.
10
Doctor
Bryan Hecht
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
MetroHealth
Parma
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unsuccessful
NPS
0
NPS
10
Age 26
Unexplained
European
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Strongly Recommends
Unsuccessful
Dr. Hecht spent all but 8 minutes with my spouse and I at our first appointment. His history inquiry was basic (and done completely before hand on a paper handout). During procedures he did not explain what he was doing, introduce residents with him or explain the basic results of what he was actively seeing...He was not thorough in his medical history collection and was dismissive of concerns that I had
MetroHealth has the best prices for treatment in the state, and the pharmacy prices for drugs like letrozole or ovidrel prices are very reasonable and less than I have heard of elsewhere. The andrology tech was kind, but the room for semen collection was cramped, outdated, and no supplies such as wipes or lubrication was provided as a paper stated they would be.
How was your experience with Bryan Hecht at MetroHealth?
My spouse and I saw Dr. Hecht as a patient after a year and a half of infertility. He was not thorough in his medical history collection and was dismissive of concerns that I had. During my initial workup I had an ultrasound, pelvic exam and HSG. He did not introduce the resident with him in the room for the ultrasound, did not warn me before inserting the probe, and did not explain what he saw or what the results might mean even when I questioned him. During my HSG, he similarly did not tell me what he was doing, and when I vocalized pain he didn’t apologize, empathize, ask if I was alright, or attempt to be calming in any sense. He had to do the procedure twice as the dye was leaking from my uterus, and when inserting in the ballon catheter, I had excruciating pain (and couldn’t help but mutter a curse word) he mockingly asked if I was dying and if I needed him to perform CPR on me. While instruments that he was holding were physically inside of me he made multiple sexual comments and jokes. To me, this was completely inappropriate, and untactful as I was visibly in pain and in a vulnerable position. At the follow up appointment I confronted him about my experience and he stated that “90% of my patients love my humor and I’m sorry that you don’t like it”. After the studies performed were “normal” he recommended we start with a medicated IUI cycle prior to proceeding to IVF. This was despite my family history and longstanding symptoms consistent with endometriosis. When I questioned him on if he thought I might have endometriosis and whether a laparoscopy would be recommended prior to attempting treatment he stated that he’s sure a surgeon would be happy to “cut me open” but that he didn’t think it was necessary and that my symptoms were normal. I independently requested a referral to a Minimally invasive gynecologic surgeon from my OB who performed a laparoscopy and found multiple endometrial lesions. I have not been back to Dr. Hecht as I do not trust his clinical judgement and felt violated by his joking, poor bedside manner and apparent lack of empathy during my HSG. Dr. Hechts strengths are that he sees the patient at all visits and “attempts to make the meetings lighthearted”.
What's one piece of advice would you give a prospective patient of Bryan Hecht at MetroHealth?
Avoid seeing him at all costs. If you do have to see him, stand up for yourself and do your research on what up to date treatment may be for your situation. You will need to advocate for yourself heavily.
During treatment, were you treated like a number or a human with Bryan Hecht at MetroHealth?
Dr. Hecht spent all but 8 minutes with my spouse and I at our first appointment. His history inquiry was basic (and done completely before hand on a paper handout). During procedures he did not explain what he was doing, introduce residents with him or explain the basic results of what he was actively seeing.
Describe your experience with your nurse at MetroHealth. (Assigned nurse: Melinda)
Dr. Hechts primary nurse was very kind and warm.
Describe your experience with MetroHealth.
MetroHealth has the best prices for treatment in the state, and the pharmacy prices for drugs like letrozole or ovidrel prices are very reasonable and less than I have heard of elsewhere. The andrology tech was kind, but the room for semen collection was cramped, outdated, and no supplies such as wipes or lubrication was provided as a paper stated they would be.
Describe the costs associated with your care under Bryan Hecht at MetroHealth.
IUI was around $400 Letrozole was around $10 HSG and Ultrasound were completely covered by insurance so I am unsure of the cost
0
Doctor
Bryan Hecht
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
5 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
2 of 5
Adaptability
1 of 5
10
Clinic
MetroHealth
Parma
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
10
Age 31 - 32
1 IUI
Diminished Ovarian Reserve
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
My first month, we didn’t realize how low my AMH levels were, so we were told to just go home and try naturally because all my labs looked fine. After the AMH labs came back, Dr. Hecht became much more proactive and I was placed on 100 mg of Clomid for cycle days 3-7. I showed very little response and was started on Gonal-F for 4 days at 100 iu’s and produced 1 good follicle. I had an Ovidrel trigger shot followed by IUI.
Appointments [at Metro Health] are quick and they do like to move folks in and out quickly. Appointments are very private and you don’t really run into other patients. Dr. Hecht is good about responding to messages sent through MyChart and Melinda is always available by phone to answer any questions. New client scheduling can take more than a month since Dr. Hecht is the only RE on staff at MetroHealth.
How was your experience with Bryan Hecht at MetroHealth?
It is evident that Dr. Hecht is passionate about his job and helping to create families. Dr. Hecht is very compassionate and understanding. His biggest weakness is communicating his plan or rationale behind every decision. If you don’t ask, he won’t share. If you do ask, he’s great at giving you an easy to comprehend answer.
What's one piece of advice would you give a prospective patient of Bryan Hecht at MetroHealth?
Come prepared to every appointment with questions you have and listen carefully to his directions
During treatment, were you treated like a number or a human with Bryan Hecht at MetroHealth?
Dr. Hecht took time to get to know myself and my husband. When we lost our first pregnancy, he reached out to share his condolences even though we had graduated from his care.
Describe the protocols Bryan Hecht used in your cycles at MetroHealth and their degree of success.
My first month, we didn’t realize how low my AMH levels were, so we were told to just go home and try naturally because all my labs looked fine. After the AMH labs came back, Dr. Hecht became much more proactive and I was placed on 100 mg of Clomid for cycle days 3-7. I showed very little response and was started on Gonal-F for 4 days at 100 iu’s and produced 1 good follicle. I had an Ovidrel trigger shot followed by IUI. 2 weeks later, my beta test showed I was pregnant. I carried our baby for 14 weeks before our pregnancy ended abruptly due to chromosomal abnormalities. This cycle I did 100 mg of Clomid on cycle days 6-10 with no response and began Follistim 150 iu’s on cycle days 16-19 with no response. My dose was increased to 225 iu’s for cycle days 20-22. I find out tomorrow how we will proceed.
Describe your experience with your nurse at MetroHealth. (Assigned nurse: Melinda )
Melinda has been an amazing support during my care with Dr. Hecht.
Describe your experience with MetroHealth.
Appointments are quick and they do like to move folks in and out quickly. Appointments are very private and you don’t really run into other patients. Dr. Hecht is good about responding to messages sent through MyChart and Melinda is always available by phone to answer any questions. New client scheduling can take more than a month since Dr. Hecht is the only RE on staff at MetroHealth.
Describe the costs associated with your care under Bryan Hecht at MetroHealth.
My insurance doesn’t cover my treatment. Each cycle has cost about $1,500-3,000 depending on the number of visits, bloodwork, and medication protocol.
9
Doctor
Bryan Hecht
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
MetroHealth
Parma
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
8
NPS
10
Age 33
4 IUI
Unexplained
European
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
He [Dr. Hecht] was very kind. He made the situation light and fun, instead of making it a scary and anxiety ridden experience...He was always the one to perform each test and each procedure. He walks you through everything and explains everything in depth...We tried clomid the first round of iui, but my lining didn’t get to where it needed to be, so we switched to letrozole. The letrozole didn’t help my right ovary produce any follicles, but we used that for the next three rounds of IUI.
Everyone [at MetroHealth] we came in contact with was so kind and cheering us on. It was almost like a family unit. They also worked with your schedule when scheduling things, as much as they could...She [assigned nurse] was very comforting and also seemed like she was invested in everything working. She was very kind and explained anything she needed to...The costs were much cheaper than most places. Each IUI cost $450.00 and our medications only cost around $20.00 for the clomid and the letrozole
How was your experience with Bryan Hecht at MetroHealth?
He was very kind. He made the situation light and fun, instead of making it a scary and anxiety ridden experience. I truly feel like he was just as bummed when it didn’t work out for us. He was always the one to perform each test and each procedure. He walks you through everything and explains everything in depth.
What's one piece of advice would you give a prospective patient of Bryan Hecht at MetroHealth?
Understand that he has a sense of humor.
During treatment, were you treated like a number or a human with Bryan Hecht at MetroHealth?
He was very kind to my husband and I and it felt like he was just as invested as we were.
Describe the protocols Bryan Hecht used in your cycles at MetroHealth and their degree of success.
We tried clomid the first round of iui, but my lining didn’t get to where it needed to be, so we switched to letrozole. The letrozole didn’t help my right ovary produce any follicles, but we used that for the next three rounds of IUI.
Describe your experience with your nurse at MetroHealth. (Assigned nurse: Melinda)
She was very comforting and also seemed like she was invested in everything working. She was very kind and explained anything she needed to.
Describe your experience with MetroHealth.
I liked that it is very private. Rarely do you run into another patient while you are there. Everyone we came in contact with was so kind and cheering us on. It was almost like a family unit. They also worked with your schedule when scheduling things, as much as they could.
Describe the costs associated with your care under Bryan Hecht at MetroHealth.
The costs were much cheaper than most places. Each IUI cost $450.00 and our medications only cost around $20.00 for the clomid and the letrozole
8
Doctor
Bryan Hecht
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
10
Clinic
MetroHealth
Parma
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
8
NPS
10
Age 33
1 Fertility Medications
Male Factor
PCOS
Recurrent Pregnancy Loss
European
Latinx
Income $50K - $99K
Operations
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Hecht is caring, but explains things frankly and directly (which I appreciate). He is action oriented and comes up with a plan to handle the unique circumstances of your case. ... Dr. Hecht remembered the little details about our case after only our first meeting. He also is incredibly responsive on MyChart. ... At our first visit, since we are self pay, Dr. Hecht provided us a list of costs of treatment. ... It's too early to tell yet whether treatment will work as I'm mid cycle and just finished my first round of Femara.
Metrohealth is massively less expensive than Cleveland Clinic or UH. For prepay prices, IUIs run $420 per cycle, follicular ultrasounds are $100, post coital test is $50. Semen analysis is $150 - which is by far the least expensive of any other clinic in Cleveland (including the andrology supply lab which charges $165). ... Melinda [nurse] is wonderful and will work with you - particularly around your work schedule. ... At our first visit, since we are self pay, Dr. Hecht provided us a list of costs of treatment. These costs rise dramatically if you have Metro bill your insurance first.
How was your experience with Bryan Hecht at MetroHealth?
Dr. Hecht is caring, but explains things frankly and directly (which I appreciate). He is action oriented and comes up with a plan to handle the unique circumstances of your case. It's too early to tell yet whether treatment will work as I'm mid cycle and just finished my first round of Femara.
What's one piece of advice would you give a prospective patient of Bryan Hecht at MetroHealth?
Make sure you are prepared and understand the costs associated with infertility. At our first visit, since we are self pay, Dr. Hecht provided us a list of costs of treatment. These costs rise dramatically if you have Metro bill your insurance first. Follicular ultrasounds run $100, IUI are $420 (plus 1-3 ultrasounds as aforementioned).
During treatment, were you treated like a number or a human with Bryan Hecht at MetroHealth?
Dr. Hecht remembered the little details about our case after only our first meeting. He also is incredibly responsive on MyChart.
Describe the protocols Bryan Hecht used in your cycles at MetroHealth and their degree of success.
Too soon to include yet.
Describe your experience with your nurse at MetroHealth. (Assigned nurse: Melinda)
Melinda is wonderful and will work with you - particularly around your work schedule.
Describe your experience with MetroHealth.
Too soon to tell, but Metrohealth is massively less expensive than Cleveland Clinic or UH. For prepay prices, IUIs run $420 per cycle, follicular ultrasounds are $100, post coital test is $50. Semen analysis is $150 - which is by far the least expensive of any other clinic in Cleveland (including the andrology supply lab which charges $165).
Describe the costs associated with your care under Bryan Hecht at MetroHealth.
IUI - $420 per round ($180 for IUI, $240 for fresh sperm wash, $120 for frozen sperm wash). Semen analysis - $150 Follicular ultrasound - $100 Post Coital test - $50
8
Doctor
Bryan Hecht
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
MetroHealth
Parma
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
9
NPS
9
Age 41
3 Fertility Medications
Diminished Ovarian Reserve
Black or African-American
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Overall Dr. Hecht was very professional, honest and compassionate. He never made me feel like I was not important. He remembered me and personal/family stories that I had told him with fidelity. He had a great sense of humor and made every visit comfortable and understanding....I had blood taken and found out I had a diminished ovarian reserve. He then did several test to see what steps I should take in order to have a child. He was very easy to understand and thorough.
Strengths [MetroHealth] were there was never a long wait. The staff was friendly. On the contrast it was at times difficult to get an appointment for my schedule. With my profession I needed more late appointments but the office closed before 4pm....I went to Dr. Hecht to try to see why I was having difficulty getting pregnant. He spoke to me about every issue and the outcomes. I had blood taken and found out I had a diminished ovarian reserve.
How was your experience with Bryan Hecht at MetroHealth?
Overall Dr. Hecht was very professional, honest and compassionate. He never made me feel like I was not important. He remembered me and personal/family stories that I had told him with fidelity. He had a great sense of humor and made every visit comfortable and understanding.
What's one piece of advice would you give a prospective patient of Bryan Hecht at MetroHealth?
He is a very good dr.
During treatment, were you treated like a number or a human with Bryan Hecht at MetroHealth?
He was very personable, friendly and had a great sense of his patience desires/needs
Describe the protocols Bryan Hecht used in your cycles at MetroHealth and their degree of success.
I went to Dr. Hecht to try to see why I was having difficulty getting pregnant. He spoke to me about every issue and the outcomes. I had blood taken and found out I had a diminished ovarian reserve. He then did several test to see what steps I should take in order to have a child. He was very easy to understand and thorough.
Describe your experience with your nurse at MetroHealth.
Very thorough and compassionate.
Describe your experience with MetroHealth.
Strengths were there was never a long wait. The staff was friendly. On the contrast it was at times difficult to get an appointment for my schedule. With my profession I needed more late appointments but the office closed before 4pm.
9
Doctor
Bryan Hecht
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
MetroHealth
Parma
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 26
2 IUI
Middle Eastern
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr.Hecht is very knowledgeable and straightforward...never made me lose hope and matched my beliefs in my own faith...Dr. Hecht and his staff were amazing and answered any questions my partner and I had....letrozole each cycle for 5 days starting on day 3 of my period. I would then go in for a mid cycle ultrasound to determine the estimated ovulation date...
Nurse Melinda [at MetroHealth] was the best! She was always attentive to all my questions and concerns. Very easily reachable too...The only complaint I have about the clinic is the hours offered for certain procedures. The timing isn’t as flexible due to the fact I would drive 2 hours to come to my appointments...
How was your experience with Bryan Hecht at MetroHealth?
Dr.Hecht is very knowledgeable and straightforward. I’m very thankful he was able to help me in the process of getting pregnant! I was trying to get pregnant for over 2 years and was finally able to. Dr.Hecht never made me lose hope and matched my beliefs in my own faith.
What's one piece of advice would you give a prospective patient of Bryan Hecht at MetroHealth?
Go in with an open mind and don’t lose hope. Everything happens for a reason and everyone has different timings in life of when they’ll get their blessings answered.
During treatment, were you treated like a number or a human with Bryan Hecht at MetroHealth?
Dr. Hecht and his staff were amazing and answered any questions my partner and I had.
Describe the protocols Bryan Hecht used in your cycles at MetroHealth and their degree of success.
I took letrozole each cycle for 5 days starting on day 3 of my period. I would then go in for a mid cycle ultrasound to determine the estimated ovulation date.
Describe your experience with the nursing staff at MetroHealth.
Nurse Melinda was the best! She was always attentive to all my questions and concerns. Very easily reachable too!
Describe your experience with MetroHealth.
The only complaint I have about the clinic is the hours offered for certain procedures. The timing isn’t as flexible due to the fact I would drive 2 hours to come to my appointments but in the end it was worth it and all worked out!
10
Doctor
Bryan Hecht
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
MetroHealth
Parma
NPS
Operations
4 of 5
Scheduling
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2023, Successful
NPS
10
NPS
10
Age 33
1 Fertility Medications
Ashkenazi Jewish
Income $100K - $199K
Teacher
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Hecht was abrupt and silly, but clear and kind. He was prompt to respond on MyChart, generous in his compassion, and concise in his explanations. When my previous doctor left the clinic, Dr. Hecht stepped in without issue...I received the most personalized, caring treatment from Dr. Hecht...that I have ever experienced in a medical setting. I was treated with compassion. My schedule was accounted for. It was truly humbling to be treated with such kindness.
It was helpful to me to see doctors within the hospital system I already receive care in. I did not have any challenges of access, and felt that the [MetroHealth] clinic was very well-run. It was especially convenient to be able to schedule directly with the RE department...I received the most personalized, caring treatment from Dr. Hecht (and Dr. Suh and Nurse Melinda) that I have ever experienced in a medical setting. I was treated with compassion. My schedule was accounted for. It was truly humbling to be treated with such kindness.
How was your experience with Bryan Hecht at MetroHealth?
Dr. Hecht was abrupt and silly, but clear and kind. He was prompt to respond on MyChart, generous in his compassion, and concise in his explanations. When my previous doctor left the clinic, Dr. Hecht stepped in without issue.
What's one piece of advice would you give a prospective patient of Bryan Hecht at MetroHealth?
I would advise you to trust his and others’ medical expertise and to call anytime you have a question or concern. They will always help!
During treatment, were you treated like a number or a human with Bryan Hecht at MetroHealth?
I received the most personalized, caring treatment from Dr. Hecht (and Dr. Suh and Nurse Melinda) that I have ever experienced in a medical setting. I was treated with compassion. My schedule was accounted for. It was truly humbling to be treated with such kindness.
Describe the protocols Bryan Hecht used in your cycles at MetroHealth and their degree of success.
I was fortunate enough to get pregnant on my first cycle under the care of Dr. Hecht and his colleagues. Before that, my OB prescribed letrozole 2.5 mg which I was on for 3 months without success. During my care under Dr. Hecht, I was on the letrozole with ultrasound monitoring, and then had an injection of 250 mcg Ovidrel. We conceived with one round of timed intercourse.
Describe your experience with your nurse at MetroHealth. (Assigned nurse: Melinda)
Melinda is a GEM! She was kind, compassionate, clear, and accommodating of my schedule with me every time I spoke with her. I am so impressed.
Describe your experience with MetroHealth.
It was helpful to me to see doctors within the hospital system I already receive care in. I did not have any challenges of access, and felt that the clinic was very well-run. It was especially convenient to be able to schedule directly with the RE department.
Describe the costs associated with your care under Bryan Hecht at MetroHealth.
I am still waiting on my insurance to resolve certain costs. However, I anticipate owing approximately $600-700.
Describe Bryan Hecht's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at MetroHealth.
N/a
10
Doctor
Bryan Hecht
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
MetroHealth
Parma
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 31
1 Fertility Medications
Anovulation
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Hecht provided information both verbally and written down to explain the process/what to expect. He made sure to have appointments when necessary, even if it made his schedule hectic. Dr. Hecht was also very timely and professional in responding to messages/concerns I had. During the loss, he was kind and sympathetic, and ensured we had all the support we needed. Dr. Hecht did present with light-heartedness/joking often in appointments, which my husband and I appreciated, as this process can be intimidating, heart-breaking, and daunting...
The clinic [MetroHealth] was clean and easy to navigate...We were also able to schedule in the direct clinic, which was helpful. The rooms were slightly small, but we were able to have 4 people in the ultrasound room...Melinda was the primary nurse I worked with. She was flexible with scheduling and easy to get ahold of. She also demonstrated compassion throughout, especially during difficult times...
How was your experience with Bryan Hecht at MetroHealth?
My husband and I had a very good experience with Dr. Hecht. After trying to conceive for a year without success, we went in to the clinic. We completed extensive paperwork and testing (bloodwork, ultrasounds, samples, etc) to get a full picture of everything. We completed one cycle on medication, which sadly resulted in a miscarriage/D+C, and now we are currently are pregnant. During this experience, Dr. Hecht provided information both verbally and written down to explain the process/what to expect. He made sure to have appointments when necessary, even if it made his schedule hectic. Dr. Hecht was also very timely and professional in responding to messages/concerns I had. During the loss, he was kind and sympathetic, and ensured we had all the support we needed. Dr. Hecht did present with light-heartedness/joking often in appointments, which my husband and I appreciated, as this process can be intimidating, heart-breaking, and daunting. We thought he did a nice job making us feel comfortable and relaxed, while still trusting in his expertise and knowledge. Overall, we had a successful experience, and would recommend him to other.
What's one piece of advice would you give a prospective patient of Bryan Hecht at MetroHealth?
I would recommend to go in with an open mind regarding fertility treatments. There are so many different things to test/consider/utilize, and Dr. Hecht will make sure to provide the best option available to each individual.
During treatment, were you treated like a number or a human with Bryan Hecht at MetroHealth?
Dr. Hecht was a pleasure to work with. He took a very intimidating and emotional process, and it made it easier to go through. He took time to explain his thought process and reasons for decisions he made. After our first loss, which resulted in the need for a D+C, Dr. Hecht reached out to express his sympathy and reassurance. Dr. Hecht does present with light-heartedness/jokes during appointments, which helps ease the tension/stress of everything. I always felt comfortable and like he was completing the best care possible
Describe the protocols Bryan Hecht used in your cycles at MetroHealth and their degree of success.
We initially completed extension paperwork about backgrounds. I completed a large amount of bloodwork (TSH, testosterone, prolactin, progesterone, LH, FSH, estradiol, dehydroepiandro sterone sulfate, AMH, 17-hydroxyprogesterone, SMA carrier, CF carrier, hemoglobin electrophoresis, varicella zoster IGG antibody, rubella) and ultrasounds. My husband provided a sperm sample. Our testing indicated lack of/inconsistent ovulation. Based on this, Dr. Hecht recommended Letrozole (based on research about successes). I completed one round on Letrozole, and was monitored via ultrasound. I did get pregnant, but this unfortunately ended in a blighted ovum. I chose to complete a D+C. After less than 3 months, I had positive pregnancy test, and I am currently pregnant. After positive pregnancy tests, my HCG was taken and I completed early ultrasounds.
Describe your experience with your nurse at MetroHealth. (Assigned nurse: Melinda)
Melinda was the primary nurse I worked with. She was flexible with scheduling and easy to get ahold of. She also demonstrated compassion throughout, especially during difficult times
Describe your experience with MetroHealth.
The clinic was clean and easy to navigate. There were multiple different areas, including waiting area, private bathroom, assessment rooms, and ultrasound rooms. We were also able to schedule in the direct clinic, which was helpful. The rooms were slightly small, but we were able to have 4 people in the ultrasound room.
Describe the costs associated with your care under Bryan Hecht at MetroHealth.
I was fully covered under my insurance - no out of pocket costs
What specific things went wrong at MetroHealth?
  • Lost appointments
Describe the specific things that went wrong at MetroHealth.
One time my ultrasound appointment was accidentally not placed in the system. However, upon me calling, this was immediately remedied.
10
Doctor
Bryan Hecht
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
MetroHealth
Parma
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 34 - 36
3 IUI
Unexplained
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Bryan Hecht] was always understanding, always punctual, efficient, and kept his humor present which I liked. I am very thankful I got this opportunity again to be a mom once more...Being diabetic, he originally denied fertility treatments until I got my sugars under control. At first that really made me mad, but it was me being selfish and I felt it was him caring about no only my health, but my baby's health.
[MetroHealth] Strengths : Communication, scheduling, punctuality and timing. We were always in contact, I always got into my scheduled appointments on time. The communication is key!! Again, as a reminder, fertility process is very slow, and takes much much patience. It could get frustrating when things do not happen immediately and people immediately get discouraged as I did at first. But trust the process and your doctor and team!
How was your experience with Bryan Hecht at MetroHealth?
As previously stated, he originally denied treatments until I got my sugars under control, and once I did we start the process over again. In fact it was him who scanned me and found the reason I may have been having trouble conceiving was because I had left over placenta from my last birth. We did a stat D&C procedure and once again were able to start fertility treatments. I was told from the beginning the few two times may not work, but I still felt discouraged. Dr. Hecht reassured me this is quite normal and by the third try of femara and IUI, I became pregnant! He was always understanding, always punctual, efficient, and kept his humor present which I liked. I am very thankful I got this opportunity again to be a mom once more.
What's one piece of advice would you give a prospective patient of Bryan Hecht at MetroHealth?
Stay hopeful! It is a very long process and does take a lot of patience.
During treatment, were you treated like a number or a human with Bryan Hecht at MetroHealth?
When I originally saw Dr. Hecht, it was during very trying times and covid, but he still went ahead and performed all tests. Being diabetic, he originally denied fertility treatments until I got my sugars under control. At first that really made me mad, but it was me being selfish and I felt it was him caring about no only my health, but my baby's health.
Describe the protocols Bryan Hecht used in your cycles at MetroHealth and their degree of success.
For the first two months we tried Clomid. Made me absolutely crazy and on the third try we started femara. Every month we also did trigger shots.
Describe your experience with your nurse at MetroHealth. (Assigned nurse: Melinda)
Melinda was the primary nurse that I dealt with and she was always informative, warm, inviting and got back to me in timely manner. Being a fertility clinic, a lot of the appointments are short notice, so I applaud them for always getting me in exactly when I needed to be there.
Describe your experience with MetroHealth.
Strengths : Communication, scheduling, punctuality and timing. We were always in contact, I always got into my scheduled appointments on time. The communication is key!! Again, as a reminder, fertility process is very slow, and takes much much patience. It could get frustrating when things do not happen immediately and people immediately get discouraged as I did at first. But trust the process and your doctor and team!
Describe the costs associated with your care under Bryan Hecht at MetroHealth.
Fortunately being an employee for the same company, costs were covered by employer.
10
Doctor
Bryan Hecht
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
MetroHealth
Parma
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5