Michigan Comprehensive Fertility Center (closed)

The clinic was older and didn't have a nice waiting room that made you warm , cozy and comfortable. The exam rooms were separated by a bathroom. This made me a little nervous incase someone walked in from the other room as there weren't locks on the bathroom doors and they were sliding doors that always stay shut. The front desk was friendly enough but nothing like I would have hoped for the type of doctor I was seeing. Dr. Hayes did her consultations in her office which was very messy and seemed to be out of order. She did a good job explaining things to us at our first visit and we left with very high hopes of having a bundle of joy. We were dealing with a blocked tube and low ovarian reserve in myself and male factor infertility in my husband at the time. She didn't do a very good job at explaining the results of his semen analysis. Luckily his sample was taken at a different facility and they did a fantastic job explaining the analysis. We started off just taking clomid for one cycle and then moved to clomid and IUI for 4 cycles. Then we did another 2 cycles of IUI with a trigger. All of them resulted in negative pregnancy tests. I wish that she would have suggested more aggressive medications to help with fertility or possibly even save our money from the IUI's to use on IVF. As someone that struggles with infertility you just put so much hope into things working out that I didn't stop to think about that at the time. I just put all of my faith into my physician and the procedures working. You will do anything to come up with the money to try to have a baby and I believe the clinic knows this and rather then trying to work with patients they draw the process out to make more money. I would not recommend Dr. Hayes.

Easy to make appointments with, early times available to work with work schedules. Always very clean and organized. Ultrasound techs were very kind and professional and informative. Office staff were always professional and helpful with scheduling. Everyone was beyond excited to see our children after they were born and asked us to send pictures. We always felt like we were more than just a number.

They always seem to have a variety of appointment times and days. They are open 7 days a week, 365 days a year. They have before work appointments and you don't don't need an appointment for blood work, you can just walk in and it takes about 5 minutes! Someone's I wish I could get more answers or face time with my doctor, but Debbie makes up for that with her very great answers

The clinic had a great reception staff. Bloodwork was done in the office on most days but it was inside a hospital so there was a lab. A weakness was paying $3 to park everytime we went. On the day of an IUI, my husband would pay in the morning when he went to give him sample and then we would pay again when the IUI was preformed. Infertility is expensive enough, you shouldn’t have to pay to park your car.

Strengths are the nurses. Weaknesses are the technology with the ultrasound. The surgical center also seemed a bit dated.

Front staff and phlebotomist were excellent. Actually the best blood draws I've ever had. They are pleasant when making appointments and working with schedules. I do not have any complaints about the office staff.

I love that I never had long waits. I like how friendly everyone is. I didn't feel like they were pushy - many doctors wanted only to do IVF for me.

The clinic strengths is that they are not pushy. They could use a remodel of the office. I liked that the clinic is located in the hospital and made coming and going very easy. It also helped if something went wrong we were right there and things cold get handled quickly.