Verified
Verified
This patient has provided documentation of treatment at this clinic.
2018 - 2019, Successful
Amazing experience. I'm so glad he [Dr. Tortorelis] was our doctor (husbands doctor)... No one has ever been as hopeful as he has been with us after finding out about my husbands azoospermia. Also, on our first time seeing him, he was telling us that my husbands diagnosis shouldn't have been based off of one test so he scheduled a 2nd one...Every time we went to see DR. Tortorelis, he would always say "Dont worry guys. We will help you have your family"
[Urology Associates] Strengths, the amazing staff and very professional doctors. Very communicative. Weaknesses, location is far out and a little confusing to get to. Calling is sometimes a hassle, will have to wait 15+ minutes...Always took the time to call us back really quick and would always leave a voicemail. Never once did she sound annoyed with our questions always communicated with us
How was your experience with Dean Tortorelis at Minnesota Urology/Urology Associates (closed)?
Amazing experience. I'm so glad he was our doctor (husbands doctor). Went the extra mile to make our appointments sorry like I mentioned earlier. From 4 months out to seeing a referred doctor the next week and now we have the testicular biopsy surgery soon!
What's one piece of advice would you give a prospective patient of Dean Tortorelis at Minnesota Urology/Urology Associates (closed)?
One advice would be, Do not leave him! He is the best
During treatment, were you treated like a number or a human with Dean Tortorelis at Minnesota Urology/Urology Associates (closed)?
Every time we went to see DR. Tortorelis, he would always say "Dont worry guys. We will help you have your family" And honestly, No one has ever been as hopeful as he has been with us after finding out about my husbands azoospermia. Also, on our first time seeing him, he was telling us that my husbands diagnosis shouldn't have been based off of one test so he scheduled a 2nd one. Lastly, for my Husbands Testicular Biopsy, he referred us to his colleague which that doctor didnt have a available appointment until 4 months after and we were highly upset. So Dr. Tortorelis told us not to worry and he would speak to him to squeeze us in and we got scheduled to see the referred doctor the next week!
Describe the protocols Dean Tortorelis used in your cycles at Minnesota Urology/Urology Associates (closed) and their degree of success.
na / no medications used
Describe your experience with your nurse at Minnesota Urology/Urology Associates (closed).
Always took the time to call us back really quick and would always leave a voicemail. Never once did she sound annoyed with our questions always communicated with us if Dr. Tortorelis wasnt in the office when we called
Describe your experience with Minnesota Urology/Urology Associates (closed).
Strengths, the amazing staff and very professional doctors. Very communicative.
Weaknesses, location is far out and a little confusing to get to. Calling is sometimes a hassle, will have to wait 15+ minutes
Describe the costs associated with your care under Dean Tortorelis at Minnesota Urology/Urology Associates (closed).
Each visit was 255. Blood draw was a little over 100. Testicular Biopsy has not been done yet but will be very pricey
What specific things went wrong at Minnesota Urology/Urology Associates (closed)?
- Lost appointments
Describe the specific things that went wrong at Minnesota Urology/Urology Associates (closed).
One time there was a confusion about an appointment we had. One nurse, who was not our nurse, said it was going to be at another location which was closer to our home but I could've sworn the location was still at the regular one. I finally was able to speak to our nurse the day before the appointment and she did clear it up that it was our regular location. We needed to know that because the drive there is 45 minutes and that was a big deal