Mississippi Reproductive Medicine

1 doctors work here

Rated 9
Strongly recommend: 79%Neutral: 11%Don't recommend: 10%9
79% strongly recommend
79 reviews
Operations
9.5
9.5
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.4
9.4
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.3
8.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.2
9.2
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
9.4
9.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
201
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Flowood
2500 Lakeland Drive
Flowood, MS 39232

79 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2020, Unknown Success
NPS
9
NPS
8
Age 24 - 28
1 IUI
1 IVF
Uterine Fibroids
Unexplained
Black or African-American
Income $0 - $49K
Nurse or HC Services
2nd of 2 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr Hines seems as though he has been in the field several years. Sometimes he come off as emotionless but he is very informative. I’ve grown to know him over the last 3-4 years and I can see he’s grown on both me and my husband...[he]check my tubes initially by doing a HSG which we found that one was pretty scarred and the other wasn’t as functional. He did a genetic testing on me as well as a SHG.
..I can recall her [Mississippi Reproductive Medicine nurse] actually taking time to call me and let me voice all my concerns and even cry. She listened and even messaged me on the portal the next day just to see how I was doing...The clinic’s strengths are that they are family oriented. I’m not sure about weakness but maybe communication since this pandemic. I’ve had to reach out to them about next steps and I felt as though they should be reaching out to us. They are providing coping mechanisms during this uncertain time.
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
Dr Hines seems as though he has been in the field several years. Sometimes he come off as emotionless but he is very informative. I’ve grown to know him over the last 3-4 years and I can see he’s grown on both me and my husband.
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
Have patience
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
I feel like I’ve grown to actual know Dr Hines and his staff personally. I’ve cried with them and laughed with them.
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
Dr Hines check my tubes initially by doing a HSG which we found that one was pretty scarred and the other wasn’t as functional. He did a genetic testing on me as well as a SHG.
Describe your experience with your nurse at Mississippi Reproductive Medicine. (Assigned nurse: Susan )
Initially Susan didn’t seem very compassionate. However as time went on I grow closer to her and I can recall her actually taking time to call me and let me voice all my concerns and even cry. She listened and even messaged me on the portal the next day just to see how I was doing.
Describe your experience with Mississippi Reproductive Medicine.
The clinic’s strengths are that they are family oriented. I’m not sure about weakness but maybe communication since this pandemic. I’ve had to reach out to them about next steps and I felt as though they should be reaching out to us. They are providing coping mechanisms during this uncertain time.
Describe the costs associated with your care under Randall Hines at Mississippi Reproductive Medicine.
My appointments were very costly as well as labs and procedures.
Describe Randall Hines's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Mississippi Reproductive Medicine.
I wish that the # of embryos transferred was definitely up to the pt as I’ve always wanted twins.
9
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 29 - 30
1 IVF
PCOS
Black or African-American
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
6 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Hines always took his time and explained everything to me. He let me know if he didn’t think something would be a good idea but he never tried to change my mind or force anything on me. I never felt confused or like a number....One instance that sticks out to me is the laparoscopy procedure, i went into it believing that my tubes would be taken because he thought they were blocked. He assured me that he wouldn’t take them if they were normal. Long story short, i had uterine polyps that he removed! N
Overall it [MS Repro Med] is a great clinic! I had an issue with the finance dept early on and it discouraged me so much! After my incident, i never had to work with this employee again and it made my experience so much better... I can’t say anything bad about the nursing staff. They were always available to answer any questions i had and if they didn’t have the answer, they spoke with the doctor and got back with me in a timely manner. I love them all!
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
Dr Hines always took his time and explained everything to me. He let me know if he didn’t think something would be a good idea but he never tried to change my mind or force anything on me. I never felt confused or like a number.
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
If you’re not looking for honesty, he’s not the doctor for you.
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
Dr Hines and staff were very thorough with my treatment plan and answered any questions i had. He has always been honest and upfront with my husband and i
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
One instance that sticks out to me is the laparoscopy procedure, i went into it believing that my tubes would be taken because he thought they were blocked. He assured me that he wouldn’t take them if they were normal. Long story short, i had uterine polyps that he removed! No one had ever found this problem before
Describe your experience with your nurse at Mississippi Reproductive Medicine. (Assigned nurse: Sarah Tino )
I can’t say anything bad about the nursing staff. They were always available to answer any questions i had and if they didn’t have the answer, they spoke with the doctor and got back with me in a timely manner. I love them all!
Describe your experience with Mississippi Reproductive Medicine.
Overall it is a great clinic! I had an issue with the finance dept early on and it discouraged me so much! After my incident, i never had to work with this employee again and it made my experience so much better
What specific things went wrong at Mississippi Reproductive Medicine?
  • Provided conflicting information
Describe the specific things that went wrong at Mississippi Reproductive Medicine.
I had an issue with finance as previously stated. My insurance was set to cover some things and a particular employee told me otherwise which really stressed me out since i was paying for my treatment out of pocket. The issue was resolved.
10
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2014 - 2015, Successful
NPS
10
NPS
10
Age 30 - 31
1 IUI
PCOS
Black or African-American
Income $50K - $99K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Hines is very approachable. Its like talking to a family member. He covers all the basis and makes sure I understood. Even when i didn’t get the results i wanted he already had a plan. I was scared but talking to Dr. Hines made me feel positive and that I would become a mother.... I started off taking letrozole pills. I would come back in during each cycle to have a sonogram to check for ovulation.
This clinic [MS Repro Med] is very up to date. The technology and the online portal was amazing. The nurses and receptionist were all very welcoming. The financial options were important because it is hard to achieve the goals you want and the cost of the procedures.... Marty was super knowledgeable and it seemed like she was very very passionate about helping the patients achieve their goals.
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
Dr. Hines is very approachable. Its like talking to a family member. He covers all the basis and makes sure I understood. Even when i didn’t get the results i wanted he already had a plan. I was scared but talking to Dr. Hines made me feel positive and that I would become a mother.
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
Listen to him and be open minded. Try not to stress.
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
I felt like a human. When they told me if i didn’t ovulate they were very sensitive to my feelings. They made sure I was aware of all the options and told me the best option for my case.
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
I started off taking letrozole pills. I would come back in during each cycle to have a sonogram to check for ovulation. If i didn’t ovulate then they would increase my letrozole. After this didn’t work alone, we decided to do the IUI. I did the IUI and had to have intercourse at home as well. I went back in to check but they couldn’t see that I ovulated. After telling myself to take a break i found out i was actually pregnant!
Describe your experience with your nurse at Mississippi Reproductive Medicine. (Assigned nurse: Marty)
Marty was super knowledgeable and it seemed like she was very very passionate about helping the patients achieve their goals.
Describe your experience with Mississippi Reproductive Medicine.
This clinic is very up to date. The technology and the online portal was amazing. The nurses and receptionist were all very welcoming. The financial options were important because it is hard to achieve the goals you want and the cost of the procedures.
Describe the costs associated with your care under Randall Hines at Mississippi Reproductive Medicine.
My insurance covered the regular appointments but the IUI i had to pay out of pocket
10
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019 - 2022, Unknown Success
NPS
10
NPS
10
Age 42 - 45
Male Factor
PCOS
Poor Egg Quality
European
Income $50K - $99K
Teacher
2nd of 2 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Randall Hines] is extremely knowledgeable, and he will answers any questions you have. We are using a donor embryo, and we have had several setbacks. He has done two surgeries on my uterus, and he comes up with alternatives when we have a setback...very caring and supportive while beings professional.
The [Mississippi Reproductive Medicine] clinic is a new building that is very welcoming. They also offer on site acupuncture, massage, and yoga. I plan to take advantage of the before and after FET acupuncture when we do our transfer. I have also taken advantage of the yoga class which is free to patients.
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
He is extremely knowledgeable, and he will answers any questions you have. We are using a donor embryo, and we have had several setbacks. He has done two surgeries on my uterus, and he comes up with alternatives when we have a setback.
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
Listen carefully, take notes, and ask questions.
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
He and his staff are very caring and supportive while beings professional.
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
We were thinking about doing IUI, but my husband's sperm wasn't viable due to age and health. We discussed donor sperm, but Dr. Hines was concerned about my egg health due to age. The clinic has donor embryos available, so we decided to adopt.
Describe your experience with the nursing staff at Mississippi Reproductive Medicine.
They are all female and very knowledgeable and understanding.
Describe your experience with Mississippi Reproductive Medicine.
The clinic is a new building that is very welcoming. They also offer on site acupuncture, massage, and yoga. I plan to take advantage of the before and after FET acupuncture when we do our transfer. I have also taken advantage of the yoga class which is free to patients.
Describe the costs associated with your care under Randall Hines at Mississippi Reproductive Medicine.
He files on health insurance which was a huge plus for me. He has a FET package ranging from $2000 and up.
10
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
10
NPS
10
Age 30 - 32
3 IUI
1 IVF
Uterine Fibroids
Income $50K - $99K
Marketer or PR
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Hines was always very patient with questions and concerns and gave us his full attention every visit. Wonderful!...My husband and I trusted in Dr. Hines and did a single embryo transfer and it was successful! Due to the grading and medical history we agreed with Dr. Hines on doing a single embryo transfer.... Dr. Hines and his staff were very personable and treated us like family.
Dr. Hines and his staff [Mississippi Repro Med] were very personable and treated us like family. Very help in answering any questions we had at any time!...Communication, compassion, knowledge, patience, helpful, understanding, professional and caring are all strengths that describe the entire clinic and staff! I highly recommend this clinic to any new patient.
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
Although being an infertility patient is very scary, Dr. Hines and his staff made the entire process better. Very friendly staff that took us in as family. Always felt welcomed and loved. Dr. Hines was always very patient with questions and concerns and gave us his full attention every visit. Wonderful!
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
Do not waste anymore time and go see Dr. Hines!
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
Dr. Hines and his staff were very personable and treated us like family. Very help in answering any questions we had at any time!
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
I do not remember exactly what medicines were taken or protocol for my procedures.
Describe your experience with the nursing staff at Mississippi Reproductive Medicine.
The nursing staff welcomed us like family and showed so much passion and care.
Describe your experience with Mississippi Reproductive Medicine.
Communication, compassion, knowledge, patience, helpful, understanding, professional and caring are all strengths that describe the entire clinic and staff! I highly recommend this clinic to any new patient.
Describe the costs associated with your care under Randall Hines at Mississippi Reproductive Medicine.
I do not remember exact cost nor do I want to know. I do know that Fertility treatment is expensive and there is no help with fertility through insurance. Thousands of dollars spent!
Describe Randall Hines's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Mississippi Reproductive Medicine.
My husband and I trusted in Dr. Hines and did a single embryo transfer and it was successful! Due to the grading and medical history we agreed with Dr. Hines on doing a single embryo transfer.
10
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 41
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
Entrepreneur
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Hines is thoughtful, kind and compassionate. He explains the options and supports your decision. His knowledge is comforting and his surgery skills are impeccable...He will be honest—it may not be what you want to hear but it will be honest. Medically, he knows what is the right thing to do to make a healthy baby...
[Mississippi Reproductive Medicine] see you when you need to be seen, they don’t leave you in the waiting room, the clinic is tranquil and private, billing is easy...everything is a strength. They have spent a lot of time making sure that no detail was missed. Privacy is big....[nurses are] Completely on top of their game and familiar with every patient and where they were in their journey....
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
Dr. Hines is thoughtful, kind and compassionate. He explains the options and supports your decision. His knowledge is comforting and his surgery skills are impeccable. There is not a better doctor in my opinion.
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
You can trust him. You can trust his clinic. He will be honest—it may not be what you want to hear but it will be honest. Medically, he knows what is the right thing to do to make a healthy baby.
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
Dr. Hines and his staff are incredible. They treat you like family, they are always there for you when you need them.
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
Started prenatal vitamins Removed fibroid Egg Quality test
Describe your experience with your nurse at Mississippi Reproductive Medicine. (Assigned nurse: Marty Gebhart)
INCREDIBLE! The best of the best. Completely on top of their game and familiar with every patient and where they were in their journey.
Describe your experience with Mississippi Reproductive Medicine.
This clinic has all its strengths. They see you when you need to be seen, they don’t leave you in the waiting room, the clinic is tranquil and private, billing is easy...everything is a strength. They have spent a lot of time making sure that no detail was missed. Privacy is big.
10
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
4
NPS
4
Age 28 - 29
4 IUI
Unexplained
European
Income $50K - $99K
1st of 2 Docs
6 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Hines was not very personal. He was a great doctor but didn’t treat me like a human...At the beginning of cycle, I would write in on their portal (which was not personal at all) then they would respond with a time to come in for ultrasound. Dosage amounts did not seem appropriate because I would only take one letrozole for three days. Then ultrasound would only show one egg. Now that I have been seeing a new doctor and dosage amounts have increased and so have eggs I realized that Dr. Hines was not doing the most possible to increase the chance of pregnancy.
At the beginning of cycle, I would write in on their [Mississippi Reproductive Medicine's] portal (which was not personal at all) then they would respond with a time to come in for ultrasound. Dosage amounts did not seem appropriate because I would only take one letrozole for three days...The nursing staff was ever changing. Seemed like high turnover. Couldn’t really connect to anyone...Clinic was nice and very concerned with patient privacy which was a plus. Clinic was always clean and looked organized. Staff was not very personal. The wait time after getting in a room was long even when there wasn’t many patients waiting.
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
Dr. Hines is a good doctor, very knowledgeable but he did not seem to connect with patients on a personal level. I seemed to just another number to him. My experience as a patient seemed to be just another patient and a way to get money.
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
Dr. Hines was not very personal. He was a great doctor but didn’t treat me like a human.
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
At the beginning of cycle, I would write in on their portal (which was not personal at all) then they would respond with a time to come in for ultrasound. Dosage amounts did not seem appropriate because I would only take one letrozole for three days. Then ultrasound would only show one egg. Now that I have been seeing a new doctor and dosage amounts have increased and so have eggs I realized that Dr. Hines was not doing the most possible to increase the chance of pregnancy.
Describe your experience with the nursing staff at Mississippi Reproductive Medicine.
The nursing staff was ever changing. Seemed like high turnover. Couldn’t really connect to anyone.
Describe your experience with Mississippi Reproductive Medicine.
Clinic was nice and very concerned with patient privacy which was a plus. Clinic was always clean and looked organized. Staff was not very personal. The wait time after getting in a room was long even when there wasn’t many patients waiting.
4
Doctor
Randall Hines
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
4
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2017, Unknown Success
NPS
10
NPS
10
Age 32
2 IUI
Endometriosis
Unexplained
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Hines has made may experience the best. He always takes time with me. He explains every detail to me. I never have a long wait time. When I see him. He takes time to answer and questions that I may have...First IUI Clomid 150mg day three thur 9 of cycle. Dex 2mg day 3-12 of cycle, prenatal vitamin daily, Trigger shot two days before IUI. Second IUI Clomid 150mg 3-9 of cycle, Dex day 3-12 of cycle, ASA 81 mg daily, prenatal vitamin daly, trigger shot two days before IUI and estrace 2mg one tab vaginally daily after IUI.
I haven't seen any weakness thus far [at Mississippi Reproductive Medicine]. Every staff member is so compassionate...She [nurse] is very friendly always compassionate and willing to answer any questions...So Far on IUI around 3 thousand...Dr. Hines has made may experience the best. He always takes time with me. He explains every detail to me. I never have a long wait time. When I see him. He takes time to answer and questions that I may have.
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
Dr. Hines has made may experience the best. He always takes time with me. He explains every detail to me. I never have a long wait time. When I see him. He takes time to answer and questions that I may have. I know multiple patients of DR. Hines who have had a successful pregnancy weather it be through just medication, IUI or IVF.
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
Write down all your question prior to appointment. Cause at appointment time you will not remember.
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
Dr. Hines and his staff go above and beyond for his patient.
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
First IUI Clomid 150mg day three thur 9 of cycle. Dex 2mg day 3-12 of cycle, prenatal vitamin daily, Trigger shot two days before IUI. Second IUI Clomid 150mg 3-9 of cycle, Dex day 3-12 of cycle, ASA 81 mg daily, prenatal vitamin daly, trigger shot two days before IUI and estrace 2mg one tab vaginally daily after IUI.
Describe your experience with your nurse at Mississippi Reproductive Medicine. (Assigned nurse: Melissa)
She is very friendly always compassionate and willing to answer any questions.
Describe your experience with Mississippi Reproductive Medicine.
I haven't seen any weakness thus far. Every staff member is so compassionate.
Describe the costs associated with your care under Randall Hines at Mississippi Reproductive Medicine.
So Far on IUI around 3 thousand.
10
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
10
NPS
10
Age 25
3 Fertility Medications
Tubal Blockage
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Hines was really nice. He was blunt, but he showed concern and care. He filled out paper work for me when I was trying to get IVF grants. Him and my gynecologist worked great together... I really felt as if he cared about my situation. He answered every question my husband and I had. He explained everything in great detail.... After taking chlomid, Dr hinds took an X-ray if my eggs and ovaries. He made sure my eggs were in good shape and he told me if I was to do the IVF, I had a great chance of getting pregnant
The clock I [clinic-- Mississippi Reproductive Med] was very nice and organize. They got me in the back really quickly and worked with me on payments. Everyone always greeted us with a smile. Always ask how we were doing. Just all around nice.The clinic didn’t have any weaknesses to me.... [a nurse was] Very sweet and nice.Everytime I emailed her she emailed me back in reasonable time. She showed compassion about our situation. She always had a beautiful smile on her face
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
His strength is he is very confident in his job. I don’t think he has any weaknesses. I really felt as if he cared about my situation. He answered every question my husband and I had. He explained everything in great detail.
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
Do a drawing once or twice a year to give a free IVF cycle
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
Dr. Hines was really nice. He was blunt, but he showed concern and care. He filled out paper work for me when I was trying to get IVF grants. Him and my gynecologist worked great together
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
After taking chlomid, Dr hinds took an X-ray if my eggs and ovaries. He made sure my eggs were in good shape and he told me if I was to do the IVF, I had a great chance of getting pregnant
Describe your experience with your nurse at Mississippi Reproductive Medicine. (Assigned nurse: Melissa Tribble)
Very sweet and nice.Everytime I emailed her she emailed me back in reasonable time. She showed compassion about our situation. She always had a beautiful smile on her face
Describe your experience with Mississippi Reproductive Medicine.
The clock I was very nice and organize. They got me in the back really quickly and worked with me on payments. Everyone always greeted us with a smile. Always ask how we were doing. Just all around nice.The clinic didn’t have any weaknesses to me.
Describe the costs associated with your care under Randall Hines at Mississippi Reproductive Medicine.
I paid a fee every time I saw Dr. Hines.’y insurance paid as well. I don’t remember the total cost overall
10
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
10
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 24 - 25
19 Fertility Medications
Anovulation
PCOS
Unexplained
Income $0 - $49K
2nd of 2 Docs
17 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Hines] sat down with me one on one and helped me understand my options. Not just trying to get me to go the most expensive route...He made me feel like he actually understood and cared about my situation. I explained everything that I had tries before with no results, and how my last doctor only cared about money. Dr. Hines assured me he cared about getting me pregnant and having a healthy child...Get ready for a lot of information he will explain everything
We have tried Letrozole, clomid, metformin and vitamins [at Mississippi Reproductive Medicine] nothing has helped me get pregnant yet...Susan was the main nurse I spoke with on a daily basis she listens to everything I need even when I'm completely aggravated about not being pregnant...I am not sure of any weaknesses they are absolutely the best. They always make you feel like you are part of their family. They take everything in to consideration and make a day by day plan for you every cycle
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
He made me feel like he actually understood and cared about my situation. I explained everything that I had tries before with no results, and how my last doctor only cared about money. Dr. Hines assured me he cared about getting me pregnant and having a healthy child
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
Get ready for a lot of information he will explain everything
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
He sat down with me one on one and helped me understand my options. Not just trying to get me to go the most expensive route
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
We have tried Letrozole, clomid, metformin and vitamins nothing has helped me get pregnant yet but I do have a cycle everyonth now.
Describe your experience with your nurse at Mississippi Reproductive Medicine. (Assigned nurse: Susan)
Susan was the main nurse I spoke with on a daily basis she listens to everything I need even when I'm completely aggravated about not being pregnant
Describe your experience with Mississippi Reproductive Medicine.
I am not sure of any weaknesses they are absolutely the best. They always make you feel like you are part of their family. They take everything in to consideration and make a day by day plan for you every cycle
10
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2018, Unknown Success
NPS
5
NPS
6
Age 30 - 32
10 Fertility Medications
Diminished Ovarian Reserve
Endometriosis
Male Factor
Poor Egg Quality
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
Dr. Hines is brilliant. He explains things on a doctor level, not a patient level. Things were hard to understand. I think he is a great doctor, but when we could not seek the treatment he was pushing for, he just forgot about us. Gave us no other realistic options...Make sure you have him break things down for you...There were some instances that I was in the exam room and the doctor was not sure what we were doing that day
[Nurse at Mississippi Reproductive Medicine was] Absolutely wonderful...Clinic is organized, comfortable and clean. They typically get you in and out pretty quickly. They are always open to answering any questions you have on billing. I would recommend this clinic to anyone...There were some instances that I was in the exam room and the doctor was not sure what we were doing that day... as in, the file had not been read. I felt as if I was just being rushed around.
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
Dr. Hines is brilliant. He explains things on a doctor level, not a patient level. Things were hard to understand. I think he is a great doctor, but when we could not seek the treatment he was pushing for, he just forgot about us. Gave us no other realistic options.
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
Make sure you have him break things down for you.
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
There were some instances that I was in the exam room and the doctor was not sure what we were doing that day... as in, the file had not been read. I felt as if I was just being rushed around.
Describe your experience with your nurse at Mississippi Reproductive Medicine. (Assigned nurse: Melissa Tribble)
Absolutely wonderful
Describe your experience with Mississippi Reproductive Medicine.
Clinic is organized, comfortable and clean. They typically get you in and out pretty quickly. They are always open to answering any questions you have on billing. I would recommend this clinic to anyone.
Describe the costs associated with your care under Randall Hines at Mississippi Reproductive Medicine.
everything is OOP. Typical costs for copay.
What specific things went wrong at Mississippi Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Failed to send your chart to another clinic
5
Doctor
Randall Hines
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
2 of 5
6
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
3
NPS
5
Age 36 - 37
Male Factor
Poor Egg Quality
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We received devestating results about our fertility and Dr. Hines treated it as if it were no big deal. He showed no compassion when telling us that the only way for us to have a child would be with donor sperm and/or donor eggs...He is knowledgeable and explains things well but don't expect any compassion if your odds are not good of conceiving.... I was placed in an exam room afterwards & Dr. Hines stuck his head in the room to tell me they would call me when they got the results. This enables them to charge me an additional $200 for a physician visit.
The staff [MS Repro Med] were friendly. The facility was quiet & clean....Had very little contact with the nurse. However, when getting my vitals at the beginning of each visit she was friendly...Our initial consult cost almost $400 for a 30 min. consult where the doctor touched neither of us. When I went in for an ovarian reserve assessment, I was placed in an exam room afterwards & Dr. Hines stuck his head in the room to tell me they would call me when they got the results. This enables them to charge me an additional $200 for a physician visit.
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
We received devestating results about our fertility and Dr. Hines treated it as if it were no big deal. He showed no compassion when telling us that the only way for us to have a child would be with donor sperm and/or donor eggs.
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
He is knowledgeable and explains things well but don't expect any compassion if your odds are not good of conceiving.
Describe your experience with your nurse at Mississippi Reproductive Medicine.
Had very little contact with the nurse. However, when getting my vitals at the beginning of each visit she was friendly.
Describe your experience with Mississippi Reproductive Medicine.
The staff were friendly. The facility was quiet & clean.
Describe the costs associated with your care under Randall Hines at Mississippi Reproductive Medicine.
My insurance does not cover the treatment of infertility; therefore, everything was out of pocket. Our initial consult cost almost $400 for a 30 min. consult where the doctor touched neither of us. When I went in for an ovarian reserve assessment, I was placed in an exam room afterwards & Dr. Hines stuck his head in the room to tell me they would call me when they got the results. This enables them to charge me an additional $200 for a physician visit.
3
Doctor
Randall Hines
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
3 of 5
5
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
4 of 5
2017, Unsuccessful
NPS
10
NPS
10
Age 31
2 IUI
Tubal Blockage
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Hines is personable. He kept reminding me that there are multiple options that we can pursue, and for me not to give up because I was in the prime time to conceive. He welcomes questions and answers them in a way that I can completely understand....We began with fertility drugs. We changed my meds to see if we could regulate my cycle which worked. After 3 months of not conceiving on mediciation, we began the iui. Everything was given time to process and a chance to work before we ruled it unsuccessful.
The clinic [MS Repro Med] is wonderful. There is rarely anyone else in the office at the same time as me. I never have to wait. The staff is attentive and happy to help....Melissa is the best! She replies to messages almost instantly. She always sends me a list of my meds so I know exactly what to take when....Dr. Hines is personable. He kept reminding me that there are multiple options that we can pursue...He welcomes questions and answers them in a way that I can completely understand.
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
Dr. Hines is personable. He kept reminding me that there are multiple options that we can pursue, and for me not to give up because I was in the prime time to conceive. He welcomes questions and answers them in a way that I can completely understand.
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
Schedule asap!
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
We began with fertility drugs. We changed my meds to see if we could regulate my cycle which worked. After 3 months of not conceiving on mediciation, we began the iui. Everything was given time to process and a chance to work before we ruled it unsuccessful.
Describe your experience with your nurse at Mississippi Reproductive Medicine. (Assigned nurse: Melissa Tribble)
Melissa is the best! She replies to messages almost instantly. She always sends me a list of my meds so I know exactly what to take when.
Describe your experience with Mississippi Reproductive Medicine.
The clinic is wonderful. There is rarely anyone else in the office at the same time as me. I never have to wait. The staff is attentive and happy to help.
Describe the costs associated with your care under Randall Hines at Mississippi Reproductive Medicine.
My insurance didn't cover any of the costs. They were happy to work with me when needed.
Describe Randall Hines's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Mississippi Reproductive Medicine.
I am unsure of this procedure.
10
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016, Consult
NPS
10
NPS
10
Age 33
Black or African-American
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Hines was able to discuss in detail the steps that were required to treat fertility issues and answer any questions that were asked...[he was]straight to the point and discuss the steps required for IVF. During the visit I attended for the consultation, there was a complete breakdown of IVF...[he] appears to be an expert to the level of infertility that I am experiencing.
[clinic of Mississippi Reproductive Medicine] strengths included having technology available to communicate to the patients with all requests or questions. The clinic was able to utilize insurance for a consultation visit using health insurance. The nurse was very kind and able to direct on how to utilize the portal...[cost]Prices varied from 12,000 to 16,000
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
Dr. Hines was able to be straight to the point and discuss the steps required for IVF. During the visit I attended for the consultation, there was a complete breakdown of IVF. I would consider going back and would refer other individuals. Dr. Hines appears to be an expert to the level of infertility that I am experiencing.
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
Be open-minded and weigh your options.
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
Dr. Hines was able to discuss in detail the steps that were required to treat fertility issues and answer any questions that were asked.
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
I have not began to start IVF.
Describe your experience with your nurse at Mississippi Reproductive Medicine.
Staff was compassionate about the needs of the patient.
Describe your experience with Mississippi Reproductive Medicine.
Clinic's strengths included having technology available to communicate to the patients with all requests or questions. The clinic was able to utilize insurance for a consultation visit using health insurance. The nurse was very kind and able to direct on how to utilize the portal.
Describe the costs associated with your care under Randall Hines at Mississippi Reproductive Medicine.
Prices varied from 12,000 to 16,000
Describe Randall Hines's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Mississippi Reproductive Medicine.
None
10
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
10
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2014 - 2016, Unsuccessful
NPS
5
NPS
5
Age 27 - 29
1 IVF
Diminished Ovarian Reserve
Endometriosis
European
Income $100K - $199K
Entrepreneur
1st of 3 Docs
3 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We had an ok experience with this clinic [Mississippi Reproductive Medicine]. We know so many people who have had great success. We felt like we had not been prepared for the outcome we received (all abnormal embryos) prior to our round of treatment. Hindsite is always 20/20 but we now wish our cyxoe had been handled different and we had a better set of expectations. Doctor, nurses and staff were all amazing we just have a tough case!
Clinic [Mississippi Reproductive Medicine] is great for basic cases. They don't see a huge caseload so I don't feel they have the experience for really tough and unsual cases...We had an ok experience with this clinic. We know so many people who have had great success. We felt like we had not been prepared for the outcome we received (all abnormal embryos) prior to our round of treatment. Hindsite is always 20/20 but we now wish our cyxoe had been handled different and we had a better set of expectations. Doctor, nurses and staff were all amazing we just have a tough case!
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
We had an ok experience with this clinic. We know so many people who have had great success. We felt like we had not been prepared for the outcome we received (all abnormal embryos) prior to our round of treatment. Hindsite is always 20/20 but we now wish our cyxoe had been handled different and we had a better set of expectations. Doctor, nurses and staff were all amazing we just have a tough case!
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
Ask lots of questions and do your own research.
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
Really took time to know me and my case. Always remembered lots of details about my situation. Felt very personal.
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
Birth control suppression for 2 months. 150units menopur, 150 units follistim. Did not respond well. Cycle probably should have been canceled but wasn't. Feel now it was due to such a long suppression.
Describe your experience with the nursing staff at Mississippi Reproductive Medicine.
No complaints at all about hr nursing staff. They were amazing to work with!
Describe your experience with Mississippi Reproductive Medicine.
Clinic is great for basic cases. They don't see a huge caseload so I don't feel they have the experience for really tough and unsual cases.
What specific things went wrong at Mississippi Reproductive Medicine?
  • Failed to send your chart to another clinic
5
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
5
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 24 - 25
4 IUI
European
Income $50K - $99K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Protocols with Dr. Randall Hines were] Timed intercourse and scheduled IUI... is very caring and encouraging in such a difficult time. He is very kind and shows compassion during each visit. He fully explained the procedure and plan for each cycle. He always reaches out to be sure I don’t have any questions...1. Used clomid and Ovidril. Timed intercourse as well as a scheduled IUI. I was on clomid when I transferred from my obgyn to Dr. Hines. No success. 2. Clomid was used. During my ultrasound we found a large cyst so no further treatment during this cycle. 3. Start femara and continued ovidril. Timed intercourse and scheduled IUI. Resulted in miscarriage. 4. Used femara and ovidril. Timed intercourse and scheduled IUI. No success. 5. Used femara and ovidril. Timed inter course and scheduled IUI. Currently in two week wait.
I really haven’t found a weakness[at Mississippi Reproductive Medicine]...The waiting room is very clean and astetically pleasing so it makes it feel less like a doctors office...The entire staff are very pleasant. I always felt like they cared about what was going on. They have also reached out to check on me many times...Everyone is always so friendly...the main nurse I see messages me often to check with me, explain protocol, and to see if I have any questions.
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
Dr Hines is very caring and encouraging in such a difficult time. He is very kind and shows compassion during each visit. He fully explained the procedure and plan for each cycle. He always reaches out to be sure I don’t have any questions.
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
Write down all your questions and don’t hesitate to ask.
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
The entire staff are very pleasant. I always felt like they cared about what was going on. They have also reached out to check on me many times.
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
1. Used clomid and Ovidril. Timed intercourse as well as a scheduled IUI. I was on clomid when I transferred from my obgyn to Dr. Hines. No success. 2. Clomid was used. During my ultrasound we found a large cyst so no further treatment during this cycle. 3. Start femara and continued ovidril. Timed intercourse and scheduled IUI. Resulted in miscarriage. 4. Used femara and ovidril. Timed intercourse and scheduled IUI. No success. 5. Used femara and ovidril. Timed inter course and scheduled IUI. Currently in two week wait.
Describe your experience with the nursing staff at Mississippi Reproductive Medicine.
I have had a great experience with the entire staff at the clinic. Everyone is always so friendly. I’m not sure if her name but the main nurse I see messages me often to check with me, explain protocol, and to see if I have any questions.
Describe your experience with Mississippi Reproductive Medicine.
I really haven’t found a weakness. No one really ever wants to be in a fertility clinic but the feeling would be the same anywhere. The waiting room is very clean and astetically pleasing so it makes it feel less like a doctors office.
Describe the costs associated with your care under Randall Hines at Mississippi Reproductive Medicine.
If I remember correctly the check up ultrasound, actual IUI procedure, sperm wash, and ovidril trigger shit cost right under $790
10
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
7
NPS
7
Age 35 - 36
Tubal Blockage
Black or African-American
Income $50K - $99K
1st of 2 Docs
4 Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
He [Dr. Randall Hines] actually sat down with my husband and I and talked to us . And was honest about how he couldn’t explain why some women can get pregnant and others can’t ...He stated we can go as fast as you want or slow , I’m not here to pressure you . I was 34 at the time and he said you still have time which made me feel a little better because I know the clock is ticking. He discussed the HSG procedure which I was not familiar with before then and after a year I decided to get it done , which I’m glad I did . I discovered my tubes were blocked and had no idea , even though I had been taking rounds of Clomid & Letrozole. So in that instance after having that done I now know that IVF is a real possibility for me , I’m glad to know now instead of trying for more years .
I haven’t had too many interactions [with the nurses at MRM] but when I was doing blood work for my 21 day progesterone the nurse was nice and when she was having a time finding a good vein she was able to make that decision to let someone else try ...Their strengths are that they respond fairly quickly to messages on the online portal but at the same time some people may want to communicate via phone . The clinic itself is a nice facility. A new patient would need to be aware that they will have to pay a lot of out of pocket expenses because insurance may not cover certain things.
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
He seems to be proactive about giving options when it comes to having a baby but doesn’t put pressure on you to make decisions quickly. My first appointment with him was a consultation where he talked to me and my husband about the options that were available to us . He stated we can go as fast as you want or slow , I’m not here to pressure you . I was 34 at the time and he said you still have time which made me feel a little better because I know the clock is ticking. He discussed the HSG procedure which I was not familiar with before then and after a year I decided to get it done , which I’m glad I did . I discovered my tubes were blocked and had no idea , even though I had been taking rounds of Clomid & Letrozole. So in that instance after having that done I now know that IVF is a real possibility for me , I’m glad to know now instead of trying for more years .
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
To be prepared of the financial cost associated with infertility and that you may have to constantly change and try new things to achieve a pregnancy .
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
He actually sat down with my husband and I and talked to us . And was honest about how he couldn’t explain why some women can get pregnant and others can’t .
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
He had me on one round of low dosage of letrolzole day 3-7 of my cycle and day 21 I had to do blood work to check my progesterone levels to see if I ovulation. It was determined that my levels looked good after the blood work came back .
Describe your experience with the nursing staff at Mississippi Reproductive Medicine.
I haven’t had too many interactions but when I was doing blood work for my 21 day progesterone the nurse was nice and when she was having a time finding a good vein she was able to make that decision to let someone else try .
Describe your experience with Mississippi Reproductive Medicine.
Their strengths are that they respond fairly quickly to messages on the online portal but at the same time some people may want to communicate via phone . The clinic itself is a nice facility. A new patient would need to be aware that they will have to pay a lot of out of pocket expenses because insurance may not cover certain things.
7
Doctor
Randall Hines
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
10
NPS
10
Age 38
1 IVF
Poor Egg Quality
Tubal Blockage
Black or African-American
Income $0 - $49K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Randall Hines] was very professional and he showed concern and answered every question I had...he helped us to understand what my body was going through and what needed to be done...I felt like a human because he treated me like a human that needs help with an very important situation...if we could get one embryo that is what matters the most but if we could get a multiple it's even better
[Mississippi Reproductive Medicine] is easy to find and in a very convenient location...the facility is nice and clinic and the atmosphere is relaxing. It's never very busy and everything is just all around nice...The nursing staff was friendly, supportive, and of course amazing. They knew what to do and when to do it
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
He was very professional and he showed concern and answered every question I had. I love my doctor because he helped us to understand what my body was going through and what needed to be done. I would recommend him to any couple.
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
One piece of information I would share with a potential couple is that Doctor Hines will take care of you and help you to understand the journey that you are about to embark upon.
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
I felt like a human because he treated me like a human that needs help with an very important situation
Describe your experience with your nurse at Mississippi Reproductive Medicine. (Assigned nurse: Susan)
The nursing staff was friendly, supportive, and of course amazing. They knew what to do and when to do it. If a proem occured they knew what had to be done. They always showed compassion and helped whenever they could. If I had a question and they knew the answer they was informed me on what I wanted to know about the procedure or anything else.
Describe your experience with Mississippi Reproductive Medicine.
The clinic is easy to find and in a very convenient location. The staff is amazing and the facility is nice and clinic and the atmosphere is relaxing. It's never very busy and everything is just all around nice.
Describe the costs associated with your care under Randall Hines at Mississippi Reproductive Medicine.
The cost was what was expected. But it took us some time to save up before we made an appointment
Describe Randall Hines's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Mississippi Reproductive Medicine.
He helped me to understand that if we could get one embryo that is what matters the most but if we could get a multiple it's even better.
10
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
9
Age 34 - 35
2 IVF
Poor Egg Quality
Tubal Blockage
Black or African-American
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Hines was very blunt but honest about the process. He wasn’t compassionate. However he was not rude. Very honest and open to answer any questions or concerns...The IM injection caused soreness and bruising to my buttocks...If you have any concerns or questions, please ask. Some times he may not address your concerns especially if it’s something that is not concerning to him.
One of the [Mississippi Reproductive Medicine] nurses was inconsiderate and not compassionate. She was not informative. She demonstrated injection process too fast. Never gave me the opportunity to ask questions because she talked quickly and over me...Clinic was very organized and neat. Clean environment. The atmosphere was welcoming. I felt very comfortable with most of the staff. Each section such as the room and lab draw was separated for privacy
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
Dr Hines was very blunt but honest about the process. He wasn’t compassionate. However he was not rude. Very honest and open to answer any questions or concerns. My experience with Dr Hines was very good.
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
If you have any concerns or questions, please ask. Some times he may not address your concerns especially if it’s something that is not concerning to him.
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
Dr Hines was very blunt but honest.
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
The IM injection caused soreness and bruising to my buttocks.
Describe your experience with the nursing staff at Mississippi Reproductive Medicine.
One of the nurse was inconsiderate and not compassionate. She was not informative. She demonstrated injection process too fast. Never gave me the opportunity to ask questions because she talked quickly and over me.
Describe your experience with Mississippi Reproductive Medicine.
Clinic was very organized and neat. Clean environment. The atmosphere was welcoming. I felt very comfortable with most of the staff. Each section such as the room and lab draw was separated for privacy. The staff worked as a team. Everyone greeted me by my name.
Describe the costs associated with your care under Randall Hines at Mississippi Reproductive Medicine.
Medication was very expensive.
What specific things went wrong at Mississippi Reproductive Medicine?
  • Failed to call with results
Describe the specific things that went wrong at Mississippi Reproductive Medicine.
All lab info was displayed on my chart. I was never called about results
10
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
9
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2020, Unknown Success
NPS
10
NPS
10
Age 36
Unexplained
Income $0 - $49K
4th of 4 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr Randall Hines is] trying to solve my problem of why I cant get pregnant and stay pregnant by doing lots of different testing...we finally have a answer my body needs more progesterone before transfer we found this out by doing a era test they recommended...I'm actually excited to transfer again...We are only doing a donor embryo transfer with dr Hines...
My nurse [at Mississippi Reproductive Medicine] has been great for caring for me she is on top of everything... very responsive when you have a question or concern...the only thing when I went the last two times there wait time to be seen was kinda of long maybe a hr waiting for them to call you back but once your back there its fast and they sit and talk to you instead of flying out of the room...I felt like a human there a small office with less staff which makes them more focused on us as a patient and they are very responsive when I send a message through the portal
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
I love this clinc and doctor marty they so far have been good to me and trying to solve my problem of why I cant get pregnant and stay pregnant by doing lots of different testing we finally have a answer my body needs more progesterone before transfer we found this out by doing a era test they recommended I'm actually excited to transfer again
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
Don't give up try again they will do everything right the first time and try and find the answer
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
I felt like a human there a small office with less staff which makes them more focused on us as a patient and they are very responsive when I send a message through the portal
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
We are only doing a donor embryo transfer with dr Hines
Describe your experience with your nurse at Mississippi Reproductive Medicine. (Assigned nurse: Emily cielone)
My nurse has been great for caring for me she is on top of everything
Describe your experience with Mississippi Reproductive Medicine.
There great clinic there very responsive when you have a question or concern the only thing when I went the last two times there wait time to be seen was kinda of long maybe a hr waiting for them to call you back but once your back there its fast and they sit and talk to you instead of flying out of the room
Describe the costs associated with your care under Randall Hines at Mississippi Reproductive Medicine.
Around $4500
10
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
10
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
1 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 37 - 38
3 IUI
1 IVF
Unexplained
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I was always listened to [by Dr. Randall Hines] and felt like I could discuss my issues freely with the doctor and he would listen and understand...always came in with a smile, when things didn't go as planned he would find a solution...When I had a failed ivf Dr Hines sat us down and explained what went wrong and how we need to move forward and make adjustments for the next time around...did explain the pros of having a single embryo transferred.
Clinic [Mississippi Reproductive Medicine] is very nice, clean, well kept, and inviting place to go to. Good size rooms, I like that they do everything there in the clinic including labs. Very nice waiting area with comfortable chairs. Short waiting times. Not overly booked...Nurse Sarah Tino was awesome, so compassionate and understanding of one's individual needs...The cost was fairly reasonable, they just need a financing option...The cost was fairly reasonable, they just need a financing option.
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
Dr Hines always came in with a smile, when things didn't go as planned he would find a solution. With every failed iui and every cancelled ivf he would sit there and let me talk or cry and not rush me.
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
Dr Hines is an excellent doctor that listens to your concerns.
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
I was always listened to and felt like I could discuss my issues freely with the doctor and he would listen and understand.
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
When I had a failed ivf Dr Hines sat us down and explained what went wrong and how we need to move forward and make adjustments for the next time around
Describe your experience with the nursing staff at Mississippi Reproductive Medicine.
Nurse Sarah Tino was awesome, so compassionate and understanding of one's individual needs.
Describe your experience with Mississippi Reproductive Medicine.
Clinic is very nice, clean, well kept, and inviting place to go to. Good size rooms, I like that they do everything there in the clinic including labs. Very nice waiting area with comfortable chairs. Short waiting times. Not overly booked.
Describe the costs associated with your care under Randall Hines at Mississippi Reproductive Medicine.
The cost was fairly reasonable, they just need a financing option.
Describe Randall Hines's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Mississippi Reproductive Medicine.
They did explain the pros of having a single embryo transferred.
10
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 31 - 32
6 Fertility Medications
Endometriosis
Tubal Blockage
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Hines took the time to make sure I understood everything he was explaining to me. ... Dr Hines is a great dr he is very caring an understanding to what your body is putting you threw. Haven’t met very many doctors that are as caring as he is. ... He is a very kind dr an his staff [Mississippi Reproductive Medicine] make his office such a welcoming place. ...
The clinics [Mississippi Reproductive Medicine] has a wonderful staff an make everyone feel welcome an taken care of. You will not be dissatisfied with your visit. They get you in the back to be seen as quickly as they can which usually is very quick. When your feeling uncomfortable the ladies do everything they can to make you feel better. I absolutely love the staff at me reproductive clinic.
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
Dr Hines is a great dr he is very caring an understanding to what your body is putting you threw. Haven’t met very many doctors that are as caring as he is. I’m very grateful for dr Hines giving me hope.
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
If you don’t understand something ask, because dr Hines doesn’t mind making sure you know everything about what’s going to happen.
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
Dr Hines took the time to make sure I understood everything he was explaining to me. He is a very kind dr an his staff make his office such a welcoming place.
Describe your experience with the nursing staff at Mississippi Reproductive Medicine.
The nursing staff are wonderful compassionate woman.
Describe your experience with Mississippi Reproductive Medicine.
The clinics has a wonderful staff an make everyone feel welcome an taken care of. You will not be dissatisfied with your visit. They get you in the back to be seen as quickly as they can which usually is very quick. When your feeling uncomfortable the ladies do everything they can to make you feel better. I absolutely love the staff at me reproductive clinic.
Describe the costs associated with your care under Randall Hines at Mississippi Reproductive Medicine.
With my insurance it doesn’t pay much towards my treatments with his office. Sometimes it could cost me 300 a visit depending on what goes on with that visit. I can be very financially overwhelming for me an my family.
10
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

Successful
NPS
10
NPS
10
1 IUI
Male Factor
PCOS
Black or African-American
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
As a patient who had tried to become pregnant for years, I had lots of questions. Dr. Hines was very responsive through the IVF portal. He was very thorough in explaining the odds based on tests results...explained all of the processes that I would have to go through...I remember doing a few rounds of clones, taking injections, having frequent blood tests, and doing monthly pregnancy tests once I started the process. I did one IUI attempt and was able to conceive.
This [Mississippi Reproductive Medicine] clinic is amazing. One of my biggest concerns was cost, and each time I visited, I understood what to expect financially for my next visit. Don’t be afraid to ask questions. They understand your reason for being there, so they support you along the way...All of the nurses in the office were helpful. From our initial appointment, until the end, they answered all questions that I had.
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
As a patient who had tried to become pregnant for years, I had lots of questions. Dr. Hines was very responsive through the IVF portal. He was very thorough in explaining the odds based on tests results. I would love to try again if afforded the opportunity through winning this grant.
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
Understand that everyone’s experience is different. Be patient and trust the process. Dr. Hines and his staff will address all questions that you have.
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
Dr. Hines and his staff were very friendly, and they explained all of the processes that I would have to go through.
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
I remember doing a few rounds of clones, taking injections, having frequent blood tests, and doing monthly pregnancy tests once I started the process. I did one IUI attempt and was able to conceive.
Describe your experience with your nurse at Mississippi Reproductive Medicine. (Assigned nurse: Marty Gebhart)
All of the nurses in the office were helpful. From our initial appointment, until the end, they answered all questions that I had.
Describe your experience with Mississippi Reproductive Medicine.
This clinic is amazing. One of my biggest concerns was cost, and each time I visited, I understood what to expect financially for my next visit. Don’t be afraid to ask questions. They understand your reason for being there, so they support you along the way.
Describe the costs associated with your care under Randall Hines at Mississippi Reproductive Medicine.
I do not recall specifics, but it was somewhere around 3000-4000 dollars including my husband’s appointments and medications.
10
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
9
Age 37
1 Embryo Freezing
PCOS
South Asian
Income $50K - $99K
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Hines is very knowledgeable in his profession. He took out as much time as it took to thoroughly explain to me the process, answered all my questions, and assure me what he could. He shared stories of his own family and the success that of his patients. ... Dr. Hines is very personable. It is evident in his interaction with you that he cares about his work and his patients.
Mississippi Reproductive Medicine is centrally located and is in very close proximity to my job. This is it super convenient for me to schedule and make all my appointments. ... Marty Gebhart is the breathe of fresh air needed in this medical setting. She is knowledgeable and answers your questions. ... In order to prevent OHSS and because of my PCOS condition, Dr. Hines monitored me closely and adjusted my medicines as necessary.
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
Dr. Hines is very knowledgeable in his profession. He took out as much time as it took to thoroughly explain to me the process, answered all my questions, and assure me what he could. He shared stories of his own family and the success that of his patients.
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
Relax you are in good hands
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
Dr. Hines is very personable. It is evident in his interaction with you that he cares about his work and his patients.
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
In order to prevent OHSS and because of my PCOS condition, Dr. Hines monitored me closely and adjusted my medicines as necessary.
Describe your experience with your nurse at Mississippi Reproductive Medicine. (Assigned nurse: Marty Gebhart)
Marty Gebhart is the breathe of fresh air needed in this medical setting. She is knowledgeable and answers your questions.
Describe your experience with Mississippi Reproductive Medicine.
Mississippi Reproductive Medicine is centrally located and is in very close proximity to my job. This is it super convenient for me to schedule and make all my appointments. The office is located right next to my OBY-GN in the medical park.
Describe the costs associated with your care under Randall Hines at Mississippi Reproductive Medicine.
My out of pocket expenses + medicine was about $20k
9
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 39
Anovulation
PCOS
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
When we saw Dr. Hines, he took his time with us, explaining in detail our options and likely next steps which will include further testing and what the various outcomes could mean. He was kind but up front which I particularly appreciate. My medical history was displayed on a screen, and I felt confident he had looked at it prior to me walking in the door. He gave his opinion without trying to make decisions for us or selling us on anything. I would highly recommend.
The clinic [Mississippi Repro Med] seems organized and efficient. They will work with insurance if you have any. I do not have any conventional insurance. They offer contact through website patient portal and an app. They let us know all questions are responded to by the end of the day. They offer nutritional support in clinic and the facilities are very nice.... Both Dr. Hines and his nurse took their time. They reviewed my history from my gynecologist which they had obviously looked at ahead of time,
How was your experience with Randall Hines at Mississippi Reproductive Medicine?
The clinic staff immediately put me at ease. I was referred by my gynecologist, and was promptly contacted for an appointment by a lady who had already obtained my records. She was kind and very precise with what information I needed. The clinic has an app and website to make contacts directly to the nurse or staff an efficient process. When we arrived, his nurse, who we found would be assigned to us through our process, gave us concise and easy to understand info. She was thorough in her questioning. When we saw Dr. Hines, he took his time with us, explaining in detail our options and likely next steps which will include further testing and what the various outcomes could mean. He was kind but up front which I particularly appreciate. My medical history was displayed on a screen, and I felt confident he had looked at it prior to me walking in the door. He gave his opinion without trying to make decisions for us or selling us on anything. I would highly recommend. Also..the facilities are very clean and inviting. I did not feel like cattle.
What's one piece of advice would you give a prospective patient of Randall Hines at Mississippi Reproductive Medicine?
Do your part and fill out your info in advance so they may be able to be fully prepared for your visit.
During treatment, were you treated like a number or a human with Randall Hines at Mississippi Reproductive Medicine?
Both Dr. Hines and his nurse took their time. They reviewed my history from my gynecologist which they had obviously looked at ahead of time, and gave me great information in a kind but direct manner. He offered his opinion, but left room for our decision without pressure or perceived judgment. I would highly recommend.
Describe the protocols Randall Hines used in your cycles at Mississippi Reproductive Medicine and their degree of success.
I have just been recommended, so my oral meds were previously prescribed by my gynecologist. However, my next step is to test my eggs and have at least an x-ray to look at my tubes. If all is good we may try iui. However, due to my age, length of time trying to conceive on our own, and previous rounds of meds, he seems to think I may have an egg problem which would lead us to ivf. My husband wants to try iui first if possible.
Describe your experience with your nurse at Mississippi Reproductive Medicine. (Assigned nurse: Susan)
She was very nice and organized. She spent more time with us than most doctors you see. She had my information and had reviewed it beforehand. She took her time to ask us anything pertinent, and was interested in our real lives as well. I particularly like that we have the same nurse throughout the process.
Describe your experience with Mississippi Reproductive Medicine.
The clinic seems organized and efficient. They will work with insurance if you have any. I do not have any conventional insurance. They offer contact through website patient portal and an app. They let us know all questions are responded to by the end of the day. They offer nutritional support in clinic and the facilities are very nice.
Describe the costs associated with your care under Randall Hines at Mississippi Reproductive Medicine.
Initial consultation...198.00 Lab tests...dependent on insurance...no insurance. About 200 for egg test Xray cost??? Iui 1200 Medicines for iui...extra 200 to 300.00 Ivf. About 12000. medicines around 3000 to 4000. Other lab tests???
Describe Randall Hines's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Mississippi Reproductive Medicine.
He normally transfers one. However, he would discuss transferring more if we wanted. He does offer testing for embryo viability.
10
Doctor
Randall Hines
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Mississippi Reproductive Medicine
Flowood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5