Nashville Fertility Center (US Fertility Network clinic)

6 doctors work here

Rated 8.5
Strongly recommend: 71%Neutral: 13%Don't recommend: 16%8.5
71% strongly recommend
133 reviews
Operations
8.9
8.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.1
8.1
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.9
8.9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
8
8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,094
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 4 offices

Clarksville
787 Weatherly Drive, Suite 400
Clarksville, TN 37043
Franklin Satellite Location
4601 Carothers Pkwy., Suite 325
Franklin, TN 37067
Murfreesboro
1725 Medical Center Parkway, Suite 200
Murfreesboro, TN 37129
Nashville
345 23rd Ave. N., #410
Nashville, TN 37203
Show 2 more

133 patient reviews

2021 - 2022, Successful
NPS
10
NPS
10
Age 31 - 32
1 IVF
Male Factor
European
Income $50K - $99K
1st of 3 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Van Heertum was very thorough in explaining every thing...was realistic with expectations and gave us pros and cons for all our options...bedside manner was exceptional...made you feel comfortable in very vulnerable moments...After my second failed transfer Dr. Van Heerdum recommended a mock transfer
[Nashville Fertility Center] has a lot of patients which doesn’t allow a lot of time to see the actual doctors...never had to wait very long for routine blood draws or other tests...were very compassionate when my first transfer resulted in an ectopic pregnancy and gave me thorough options of my care.
How was your experience with Kristin Van Heertum at Nashville Fertility Center (US Fertility Network clinic)?
Dr. Van Heertum was very thorough in explaining every thing when we started the process of infertility treatments. She was realistic with expectations and gave us pros and cons for all our options. Her bedside manner was exceptional and my last embryo transfer was flawless. She made you feel comfortable in very vulnerable moments.
What's one piece of advice would you give a prospective patient of Kristin Van Heertum at Nashville Fertility Center (US Fertility Network clinic)?
During the planning phase ensure she will be available during all your treatments. She was pregnant shortly after we started which changed the doctors we saw after giving birth.
During treatment, were you treated like a number or a human with Kristin Van Heertum at Nashville Fertility Center (US Fertility Network clinic)?
When I saw or spoke to Dr. Van Heerdum she was always very pleasant and forthcoming. However, I just only saw her during the planning of retrieval and transfer and during procedures. I saw the nurses more.
Describe the protocols Kristin Van Heertum used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
After my second failed transfer Dr. Van Heerdum recommended a mock transfer to check protocol and ultimately we did need to extend progesterone 1 1/2 more days before transferring. That resulted in our successful transfer.
Describe your experience with your nurse at Nashville Fertility Center (US Fertility Network clinic).
The nurses were always very prompt and communicative
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
The clinic has a lot of patients which doesn’t allow a lot of time to see the actual doctors but I never had to wait very long for routine blood draws or other tests. They were very compassionate when my first transfer resulted in an ectopic pregnancy and gave me thorough options of my care. Be prepared, go in with a lot of questions and don’t be afraid to speak up for yourself.
Describe the costs associated with your care under Kristin Van Heertum at Nashville Fertility Center (US Fertility Network clinic).
IVF flat rate fee was $14,442 and each FET $3,995. We completed 3 transfers, a mock transfer, emergency tubal litigation due to ectopic pregnancy. The cost of medication was 4-6k per IVF cycle and 2k for FET.
NPS
10
Doctor
Kristin Van Heertum
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Unsuccessful
NPS
8
NPS
8
Age 39 - 40
4 IUI
Diminished Ovarian Reserve
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Unsuccessful
She [Dr. Christine Whitworth] was honest with me that IUI probably wouldn’t work but we could try 4 times before moving on to something else...My plan was geared toward myself and my issues (DOR and age)...She let me know if it didn’t work I would have to use donor eggs or get an embryo if I wanted to conceive. I appreciated the honesty and took her advice
[Nashville Fertility Center] Strengths-friendly staff for the most part, honesty about success rate based on my individual situation and suggestions of something that might have a high success rate Weakness-communication (calls weren’t returned by end of day as stated on voicemail), blood left in fridge over the weekend and not sent out/proceeded I had to call and ask why I hadn’t received results back yet
How was your experience with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
We did 4 IUI’s none worked, I was disappointed but knew it was a less than 5% chance. She let me know if it didn’t work I would have to use donor eggs or get an embryo if I wanted to conceive. I appreciated the honesty and took her advice. I had my FET at another clinic (embryos stored at this clinic) but NFC and Dr. Whitworth did all my monitoring locally
What's one piece of advice would you give a prospective patient of Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
Ask a lot of questions and learn as much as you can. It’s a lot of information and sometimes hard to understand
During treatment, were you treated like a number or a human with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
My plan was geared toward myself and my issues (DOR and age). She was honest with me that IUI probably wouldn’t work but we could try 4 times before moving on to something else.
Describe the protocols Christine Whitworth used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
I took Ovidrel, Cetrotide, Novarel and Follistim before my 4 IUI’s. The other clinic prescribed Estrace and Crinone before my FET
Describe your experience with the nursing staff at Nashville Fertility Center (US Fertility Network clinic).
There was an issue where prior authorization was not received before IUI’s were done and another issue where my blood sat in a fridge due and not processed to miscommunication, which put me back another month
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
Strengths-friendly staff for the most part, honesty about success rate based on my individual situation and suggestions of something that might have a high success rate Weakness-communication (calls weren’t returned by end of day as stated on voicemail), blood left in fridge over the weekend and not sent out/proceeded I had to call and ask why I hadn’t received results back yet
Describe Christine Whitworth's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nashville Fertility Center (US Fertility Network clinic).
Since my embryos were tested and highly graded I was only allowed to transfer one due to higher chance of multiples
What specific things went wrong at Nashville Fertility Center (US Fertility Network clinic)?
  • Failed to call with results
  • Lost or damaged samples
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Nashville Fertility Center (US Fertility Network clinic).
Stated in previous answer
NPS
8
Doctor
Christine Whitworth
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
8
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
9
NPS
6
Age 31
2 IUI
European
Income $50K - $99K
Writer
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Doesn't Recommend
Successful
There were nurses scheduled to perform the actual IUI, but the first IUI was trickier than expected to Dr Van Heertum came in to do it herself. That one didn't pan out, but I came back a month later and we got our successful IUI...[she] was consistently warm and kind, both to me and my wife, and seemed appropriately invested in our care...She was involved, gentle, and effective. At times I had to follow up with more questions or self-advocate, as she didn't always remember all the details we'd agreed on for my treatment, but she was responsive to my feedback and considered me thoughtfully when we were making decisions about our IUI. We conceived on our second unmedicated IUI, and transferred to my OB after our first 6wk visit with Dr Van Heertum, who offered (due to COVID-19) to see us for a couple more appointments if necessary (depending on our OB's practices - we weren't sure at the time) to ensure the continued heal
[Nashville Fertility Center is] Very LGBTQ inclusive, with a supportive and nonjudgmental staff. They were effective and helped us get pregnant quickly. Most people were exceptionally kind, but I had to be sure to self-advocate (ESPECIALLY once coronavirus started shifting their staff schedules) to make sure I was treated according to my specific needs rather than to the default. Disappointing communication breakdowns during beginning of coronavirus changes, but I'm under the impression that has since improved. There have been some billing errors and other communication-related blunders, but there has also been an exceptionally helpful and involved staff to help me troubleshoot and make sure those problems are solved.
How was your experience with Kristin Van Heertum at Nashville Fertility Center (US Fertility Network clinic)?
She was involved, gentle, and effective. At times I had to follow up with more questions or self-advocate, as she didn't always remember all the details we'd agreed on for my treatment, but she was responsive to my feedback and considered me thoughtfully when we were making decisions about our IUI. We conceived on our second unmedicated IUI, and transferred to my OB after our first 6wk visit with Dr Van Heertum, who offered (due to COVID-19) to see us for a couple more appointments if necessary (depending on our OB's practices - we weren't sure at the time) to ensure the continued health of our baby. She was compassionate and nonjudgmental.
What's one piece of advice would you give a prospective patient of Kristin Van Heertum at Nashville Fertility Center (US Fertility Network clinic)?
Ask for clarity when you aren't sure about next steps.
During treatment, were you treated like a number or a human with Kristin Van Heertum at Nashville Fertility Center (US Fertility Network clinic)?
Dr Van Heertum was consistently warm and kind, both to me and my wife, and seemed appropriately invested in our care.
Describe the protocols Kristin Van Heertum used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
We went in for my initial consultation in January, where I opted for genetic testing and general bloodwork. She also gave us sperm bank recommendations. Due to our use of donor sperm, we were then required to see a reproductive counselor for one session before continuing treatment. We also had a saline sonogram done, and found no cause to suspect any potential fertility issues, so Dr Van Heertum recommended we try a few cycles with an unmedicated IUI. There were nurses scheduled to perform the actual IUI, but the first IUI was trickier than expected to Dr Van Heertum came in to do it herself. That one didn't pan out, but I came back a month later and we got our successful IUI. We did all our bloodwork at the clinic and then had a 6wk ultrasound and appointment with Dr Van Heertum.
Describe your experience with the nursing staff at Nashville Fertility Center (US Fertility Network clinic).
It's hard to fault the nursing staff for the breakdowns in communication, because I was beginning my second cycle right at the start of coronavirus. The staff was put on an alternating schedule and it made getting and giving clear and streamlined information quite challenging. I think they were all doing their best in relatively impossible circumstances, and I don't imagine things haven't improved since getting into a new rhythm, but communication was frustrating and disorienting by the time I started getting my IUIs.
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
Very LGBTQ inclusive, with a supportive and nonjudgmental staff. They were effective and helped us get pregnant quickly. Most people were exceptionally kind, but I had to be sure to self-advocate (ESPECIALLY once coronavirus started shifting their staff schedules) to make sure I was treated according to my specific needs rather than to the default. Disappointing communication breakdowns during beginning of coronavirus changes, but I'm under the impression that has since improved. There have been some billing errors and other communication-related blunders, but there has also been an exceptionally helpful and involved staff to help me troubleshoot and make sure those problems are solved.
What specific things went wrong at Nashville Fertility Center (US Fertility Network clinic)?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Nashville Fertility Center (US Fertility Network clinic).
At the beginning of the coronavirus (I had both my IUIs in March 2020) I was aware that things may change and reached out on several occasions to make sure I was up to date with the current protocol. I was told that I'd be informed in advance of any changes, and I also received emails and checked their website regularly, where it said clearly that they were continuing to operate as usual, just with some added safety measures. I spoke to the on-call doctor the Saturday night that I got my positive OPK, and he said to call Monday morning and get in for the earliest possible appointment. But when I called Monday morning, they told me they weren't doing IUIs anymore. Obviously I was shocked and frustrated, since I'd been diligently checking to ensure my expectations were fairly set, and I didn't find out this change in policy until the day I was meant to receive my treatment. After a few tearful conversations, and because I had spoken to the on-call doctor, they wound up allowing me to come in for my IUI after all (and that was the one that yielded our pregnancy!), but it was an immensely stressful and emotional morning and the weeks that followed were similarly chaotic re: communication (ie getting a different nurse every time I called). These were not normal circumstances, and I know that - I really think the situation merits a great deal of grace and understanding, and they were working incredibly hard on impossible times. That said, my regular OB's office (Not my RE) was clear, communicative, and transparent in a way that really set the bar and I do think the situation at NFC could've been handled better.
NPS
9
Doctor
Kristin Van Heertum
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
NPS
6
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unsuccessful
NPS
6
NPS
6
Age 33 - 35
2 IUI
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $100K - $199K
Operations
1st of 2 Docs
7 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Hill was always very forthright with us, which we appreciated. However, we didn't feel like took the time to understand our full history...it sometimes felt like he didn't see me or my partner as people with a nuanced history. It felt like he diagnosed our problem and laid out an action plan before even meeting us...Dr. Hill may not be warm, he will be clear and upfront
The strengths are that NFC is a larger clinic with multiple doctors, so they are able to see patients fairly quickly and move them through protocols quickly. Most of the doctors at NFC have been practicing fertility medicine for a long time and have lots of experience. The weaknesses of NFC include: because they see so many patients, it can at times feel very impersonal. The Nashville office itself is very outdated and the waiting room is a bit threadbare, but I think they are working on renovations.
How was your experience with George Hill at Nashville Fertility Center (US Fertility Network clinic)?
Dr. Hill was very clear in his descriptions of our situation and the potential treatments. He is also obviously very knowledgeable and has had a lot of experience with fertility treatments. I would consider going back to Dr. Hill for future treatments for these reasons; however, it sometimes felt like he didn't see me or my partner as people with a nuanced history. It felt like he diagnosed our problem and laid out an action plan before even meeting us.
What's one piece of advice would you give a prospective patient of George Hill at Nashville Fertility Center (US Fertility Network clinic)?
I tell a prospective patient that although Dr. Hill may not be warm, he will be clear and upfront. Additionally, I would recommend a prospective patient write out her/his questions ahead of time and ask Dr. Hill to answer all of them before leaving the consultation or appointment.
During treatment, were you treated like a number or a human with George Hill at Nashville Fertility Center (US Fertility Network clinic)?
Dr. Hill was always very forthright with us, which we appreciated. However, we didn't feel like took the time to understand our full history. It felt like he already had a plan in place before we met him for the first consultation - several IUI cycles followed by IVF.
Describe the protocols George Hill used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
We did two IUIs with Femara and a trigger shot. Both were unsuccessful. We started a third round of IUI using Clomid and planned to use the trigger shot, but we were unable to complete that cycle because my follicles weren't cooperating with the protocol used.
Describe your experience with the nursing staff at Nashville Fertility Center (US Fertility Network clinic).
In general, I found them to be kind and compassionate. However, I would often see a different nurse with each visit, so I wasn't able to build a relationship or communicate with anyone in particular.
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
The strengths are that NFC is a larger clinic with multiple doctors, so they are able to see patients fairly quickly and move them through protocols quickly. Most of the doctors at NFC have been practicing fertility medicine for a long time and have lots of experience. The weaknesses of NFC include: because they see so many patients, it can at times feel very impersonal. The Nashville office itself is very outdated and the waiting room is a bit threadbare, but I think they are working on renovations.
Describe the costs associated with your care under George Hill at Nashville Fertility Center (US Fertility Network clinic).
Approximately $2,000
Describe George Hill's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nashville Fertility Center (US Fertility Network clinic).
n/a
What specific things went wrong at Nashville Fertility Center (US Fertility Network clinic)?
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at Nashville Fertility Center (US Fertility Network clinic).
One time, I had to follow up about the results from a diagnostic test, because I was not contacted with the results. On another occasion, the office coordinator scheduled me for a procedure with the wrong nurse practitioner, and we had to reschedule the day before.
NPS
6
Doctor
George Hill
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
5 of 5
Adaptability
3 of 5
NPS
6
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unsuccessful
NPS
7
NPS
7
Age 35 - 37
Unexplained
European
Nurse or HC Services
1st of 2 Docs
6 IUI With Other Docs
Neutral
Neutral
Unsuccessful
I liked her [Dr. Whitworth] as a provider. I didn't see her very often, just for consults, so 2 visits I think. But she seemed to explained things well and answered all my questions. Maybe not as warm of other doctors I've seen but I liked her. I didn't feel like she rushed me...I tried medication with TI first for a couple cycles, then moved to IUI. IUI with clomid then letrazole. I tried 3 of those cycles, then moved to IUI with letrazole and FSH injections. The last cycle of IUI was just FSH injections.
They [Nashville Fertility Center] are big so I think it does make you feel more like a number. However, they are big and they have a good lab. I think you can start IVF at any time which is a strength...my chart didn't make it to the doctor to review for protocol change. Another time they almost didn't tell me about a protocol change. I had to ask and then the nurse reviewed my chart. I am reminded that I had a prescription not called into a pharmacy and had to buy it last minute from the clinic. Price about the same but was still stressful.
How was your experience with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
I liked her as a provider. I didn't see her very often, just for consults, so 2 visits I think. But she seemed to explained things well and answered all my questions. Maybe not as warm of other doctors I've seen but I liked her. I didn't feel like she rushed me.
What's one piece of advice would you give a prospective patient of Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
This is more about the clinic - if you think the doctor needs to review your chart again or they say they will give it to your doctor to review- call and remind them! They forgot once to have her look at it and another she changed my plan but they almost forgot to tell me.
During treatment, were you treated like a number or a human with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
I do feel like I felt more like a number than I wish. They seem quite busy and I never really felt rushed but I feel like the clinic had a hard time keeping up with patients. A couple of times they failed to review my chart or give to the doctor to review after failed attempts.
Describe the protocols Christine Whitworth used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
I tried medication with TI first for a couple cycles, then moved to IUI. IUI with clomid then letrazole. I tried 3 of those cycles, then moved to IUI with letrazole and FSH injections. The last cycle of IUI was just FSH injections.
Describe your experience with the nursing staff at Nashville Fertility Center (US Fertility Network clinic).
The nurses were all very nice. Although as previously mentioned, twice I had miscommunication experiences. I am not sure if it was solely the nursing staff but they were involved.
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
It is a large clinic which is good and bad. They are big so I think it does make you feel more like a number. However, they are big and they have a good lab. I think you can start IVF at any time which is a strength.
Describe the costs associated with your care under Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic).
It depends on insurance. So my insurance didn't really cover much, but the clinic would submit certain procedures to them.
Describe Christine Whitworth's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nashville Fertility Center (US Fertility Network clinic).
I don't think we really talked about that.
What specific things went wrong at Nashville Fertility Center (US Fertility Network clinic)?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Nashville Fertility Center (US Fertility Network clinic).
Well I already mentioned 2 things- my chart didn't make it to the doctor to review for protocol change. Another time they almost didn't tell me about a protocol change. I had to ask and then the nurse reviewed my chart. I am reminded that I had a prescription not called into a pharmacy and had to buy it last minute from the clinic. Price about the same but was still stressful.
NPS
7
Doctor
Christine Whitworth
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
7
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, 1 Egg Frozen
NPS
10
NPS
10
Age 41 - 42
2 Egg Freezing
Income $100K - $199K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
I had just turned 41 and was learning as I went that my odds were very low for viable embryos...I was very slow to stimulate with a lot of ovarian cyst complications to work around. If it wasn’t for Doctor Whitworth I would not have a viable egg now that we are so ready to transfer using a gestational carrier. Dr. Whitworth fought for me and gave my body time to do what it needed. She was a true Angel and God send to me and so was Martha! Martha, my IVF nurse walked hand and hand with me through the entire process. I didn’t always get the news I wanted but I did always get the news presented in a loving and kind way. The entire staff and all the doctors and IVF nurses at Nashville fertility are amazing! They are compassionate, caring and they are cheering for you and your future baby! I am so thankful to have had them all in my corner and I know my embryo is a miracle from God but they were the angles who helped get me one. I wish so bad I could carry my baby but I am so thankful to have found a beautiful gestational carrie
I felt very loved and welcomed and the entire staff, doctors and my amazing IVF nurse Martha became like family to me [at Nashville Fertility Center]...They are compassionate, caring and they are cheering for you and your future baby! I am so thankful to have had them all in my corner...I loved my IVF nurse Martha!!! She is was amazing and helped me so much! She was patient, compassionate, very educated and helped me so much with options and treatment and how to handle obstacles as they occurred.
How was your experience with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
I am so thankful for the opportunity to have been a patient of Doctor Whitworth! I felt very loved and welcomed and the entire staff, doctors and my amazing IVF nurse Martha became like family to me. fertility issues and treatments can be very emotional and I was older when I got to Nashville fertility. I had just turned 41 and was learning as I went that my odds were very low for viable embryos. But we all nicknamed my eggs the little eggs they could and I was very slow to stimulate with a lot of ovarian cyst complications to work around. If it wasn’t for Doctor Whitworth I would not have a viable egg now that we are so ready to transfer using a gestational carrier. Dr. Whitworth fought for me and gave my body time to do what it needed. She was a true Angel and God send to me and so was Martha! Martha, my IVF nurse walked hand and hand with me through the entire process. I didn’t always get the news I wanted but I did always get the news presented in a loving and kind way. The entire staff and all the doctors and IVF nurses at Nashville fertility are amazing! They are compassionate, caring and they are cheering for you and your future baby! I am so thankful to have had them all in my corner and I know my embryo is a miracle from God but they were the angles who helped get me one. I wish so bad I could carry my baby but I am so thankful to have found a beautiful gestational carrier and we pray for our little miracle embryo every day! Praying she is tough and can make it through all she has to make it through to be in our arms. I will forever be grateful to Dr. Whitworth and her expertise and guidance. She, personally stepped in several times when I had complications to help me get through the obstacles. As they say great leaders are able to address obstacles and adjust through to the victory and Dr. Whitworth did just that. She was able to get me to egg retrieval twice and that was after several stopped cycles. She is a truly a brilliant leader and rock star doctor!
What's one piece of advice would you give a prospective patient of Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
To be patient and to express her desires and communicate your needs and fears. To rely on them to do everything they can to get you a healthy baby. To know it is going to be a very emotional journey with a lot of highs and lows but also one where you just have to keep your eye on the prize!!!!
During treatment, were you treated like a number or a human with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
I love Dr. Witworth and my IVF nurse Martha. I was an older patient trying to do a free-all because I have complications that make it better for me to use a gestational carrier
Describe the protocols Christine Whitworth used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
Dr, Whitworth was amazing because due to my auto-immune and pre -existing medical issues she had to work around a lot of my medications! She explained to me that we had 3 protocols we could try. The first one didn’t work as I didn’t stimulate at all like I needed too so we moved to the second option. This included daily injections of gonal -f and every other day HCG injection and certrotide and then double trigger shots
Describe your experience with your nurse at Nashville Fertility Center (US Fertility Network clinic). (Assigned nurse: Martha Goodyear was my IVF nurse )
I loved my IVF nurse Martha!!! She is was amazing and helped me so much! She was patient, compassionate, very educated and helped me so much with options and treatment and how to handle obstacles as they occurred.
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
I love the entire staff at Nashville fertility! They are warm and friendly and so helpful! We did encounter a fee payment issues with being a progeny insurance patient and that was the only negative thing we dealt with. They were always on time and very thorough and made me feel so welcome and they really did cheer me on the entire time.
Describe your experience with your monitoring appointments at Nashville Fertility Center (US Fertility Network clinic).
The ultrasound techs were amazing and honestly you never had to wait long! They were kind and loving as I was having a hard time stimulating so these appointments were very important and I always felt like I was a top concern
Describe the costs associated with your care under Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic).
I thankfully was able to have progeny insurance through my employer. Unfortunately none of my husbands labs or test or procedures were covered but we thankfully only had to spend 6-10k for this process which is the only way we could have done this. Unfortunately, there is nothing that covers gestational carrier and legal work so that will all be out of pocket expenses.
Describe Christine Whitworth's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nashville Fertility Center (US Fertility Network clinic).
I unfortunately was only able to get one embryo after 2 rounds of egg retrieval. First round, they got 5 mature eggs from me and 5 fertilized and 3 grew to embryos and after genetic testing only one female was viable. We lost two other male ones. Then the second egg retrieval, they got 8 eggs , 6 fertilized and only 2 grew to embryos that we genetically tested and none came back viable so we lost two more male embryos that time. But I often thought if I got three viable embryos I would have really liked to have been able to try 2 embryos at a time. Because I am older and having to use a gestational carrier and it’s so expensive! We are not trying to figure out every way we can to pay and get our embryo here and transferred. Even exploring go fund me. So after all you have to pay to go through everything I think multiple egg transfer should be an option. I do understand that if you only have two embryo that the chances of survival are better for single embryo transfer at a time and I do understand why Dr. Whitworth only likes to do one at a time. However, I think in certain circumstances, multiple embryo transfer could be best
NPS
10
Doctor
Christine Whitworth
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
NPS
8
NPS
10
Age 30
3 IUI
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Neutral
Strongly Recommends
Unsuccessful
Dr. Whitworth has been very kind and helpful throughout our whole process, but I have only spoken to her twice during our three months at NFC...She has always been very informative and had no problem answering any questions that we have had. If you're looking for a doctor who is super bubbly then Dr. Whitworth is probably not your gal. She has the most calming presence but she is also very straightforward....
the nurses [at Nashville Fertility Center] as well as the ultrasonographers have been exceptional at keeping us in the loop and discussing every little detail of our treatment plans with us. They have truly held our hands and guided us through this journey. It has definitely been a team effort...Dr. Whitworth has been very kind and helpful. She has always been very informative and had no problem answering any questions that we have had.
How was your experience with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
Dr. Whitworth has been very kind and helpful. She has always been very informative and had no problem answering any questions that we have had. If you're looking for a doctor who is super bubbly then Dr. Whitworth is probably not your gal. She has the most calming presence but she is also very straightforward.
What's one piece of advice would you give a prospective patient of Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
Don't expect to see or hear from Dr. Whitworth too often. After three cycles and several appointments at NFC, we have only seen her once at our first appointment. Also, do your research and don't be afraid to self advocate. If you don't understand something or if things seem a bit off then don't be afraid to speak up. That's advice for any fertility patient though.
During treatment, were you treated like a number or a human with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
Dr. Whitworth has been very kind and helpful throughout our whole process, but I have only spoken to her twice during our three months at NFC. Even though I haven't had a ton of interactions with Dr. Whitworth personally, the nurses as well as the ultrasonographers have been exceptional at keeping us in the loop and discussing every little detail of our treatment plans with us. They have truly held our hands and guided us through this journey. It has definitely been a team effort.
Describe the protocols Christine Whitworth used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
For our first IUI, Dr. Whitworth put me on Clomid. I had previously had three cycles where I had taken Femara and they were all unsuccessful so we decided to try a different medication. I only produced one follicle and by the time the IUI came around it was massive. She decided that we should proceed with the IUI. It proved to be unsuccessful. Then we switched to IUI with femara. Dr. Whitworth also decided to have a couple extra monitoring visits to make sure that my follicles didn't grow too quickly again. I had four follicles that round but it was still unsuccessful. This past round we did a hybrid cycle. I used follistim, menopur, and cetrotide. I responded well to the medication. Unfortunately that cycle ended with the same result.
Describe your experience with the nursing staff at Nashville Fertility Center (US Fertility Network clinic).
I really can't say enough good things about the nursing staff at NFC. Ellen has been so compassionate and has gone above and beyond to make sure that we felt comfortable and informed throughout our journey. She is extremely personable and easy to talk to. I've also spoken to Shannon who is also very kind and quick to respond. I don't think I've ever run into a nurse who hasn't smiled and said hello to me. Their friendly faces have been extremely comforting.
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
I have been really impressed by the nursing staff as well as the ultrasonograpghers. I appreciate how prompt everyone has been with their responses. With any clinic, don't be afraid to stand up for yourself and ask questions. The information that comes with fertility treatments can be super overwhelming. I have probably called with the same questions more than once, but until I fully understand something I don't stop asking. Everyone at NFC has no problem discussing things through. All you have to do is ask.
Describe the costs associated with your care under Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic).
Our insurance doesn't cover any sort of fertility treatments. We've probably spent around $6000 on three IUIs.
NPS
8
Doctor
Christine Whitworth
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2020, Unknown Success
NPS
10
NPS
10
Age 39 - 41
4 IUI
1 IVF
Unexplained
European
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Monteville was very patient, never patronizing or overwhelming in his approach as an educator. He stays and explains until he knows you are comfortable and well-informed. I am a realist who relies on facts, and my husband is a dreamer who needs an optimistic outlook...Dr. Monteville has been the physician we both needed...was careful to alter the medication protocol for this next cycle
[Nashville Fertility Center] has a senior embryologist on staff to handle every IVF case within their onsite laboratory. This is not uncommon in the industry, but it was in our market, and I assume in smaller markets as well. I cannot stress enough the value add...I was pleasantly surprised to learn that a few of the nurses on my team had gone through their own journey with infertility. It was so comforting to know that their bedside manner was authentic as they had their own experience to pull from.
How was your experience with Christopher Montville at Nashville Fertility Center (US Fertility Network clinic)?
We were very green at our initial consultation. We had been trying on our own for a few years-- we even tried another clinic before finding Dr. Monteville-- but we still had so much to learn. Dr. Monteville was very patient, never patronizing or overwhelming in his approach as an educator. He stays and explains until he knows you are comfortable and well-informed. I am a realist who relies on facts, and my husband is a dreamer who needs an optimistic outlook. As opposites attract, I imagine most couples need a balance of compassion and truth, and Dr. Monteville has been the physician we both needed.
What's one piece of advice would you give a prospective patient of Christopher Montville at Nashville Fertility Center (US Fertility Network clinic)?
Take very good notes, and don't be afraid to ask the same question more than once. It's a lot of information to digest, and they are more than willing to repeat it.
During treatment, were you treated like a number or a human with Christopher Montville at Nashville Fertility Center (US Fertility Network clinic)?
Dr. Monteville has been with us from consultation, through every monitoring visit and every procedure. We went to other clinics previously, and we saw a different face every time. That is when you feel like a number.
Describe the protocols Christopher Montville used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
I have been fortunate in that I have had a really good response to most treatments. During our first IUI, I experienced a lot of side effects to Clomid, so Dr.Monteville switched to Letrozole and I had a much more pleasant response. We just finished our first retrieval for IVF and did not get as many eggs as we would have liked, but the quality was good. It is important to work with a physician that believes in quality over quantity. Dr. Monteville was careful to alter the medication protocol for this next cycle to maintain quality but hopefully capture a few more eggs.
Describe your experience with your nurse at Nashville Fertility Center (US Fertility Network clinic). (Assigned nurse: Kendall Boiling)
I was pleasantly surprised to learn that a few of the nurses on my team had gone through their own journey with infertility. It was so comforting to know that their bedside manner was authentic as they had their own experience to pull from. They were always dedicated to our journey, providing the information needed to make our own decisions, but I appreciated having their perspective as well.
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
I highly recommend understanding the structure of a clinic before deciding on where you receive care. Do they have dedicated IVF nurses, do they have a financial specialist on staff, and especially, what is the relationship with their lab? Tennessee Fertility Institute has a senior embryologist on staff to handle every IVF case within their onsite laboratory. This is not uncommon in the industry, but it was in our market, and I assume in smaller markets as well. I cannot stress enough the value add.
Describe the costs associated with your care under Christopher Montville at Nashville Fertility Center (US Fertility Network clinic).
We paid out of pocket for the IUIs as our insurance at the time did not cover. Approx. cost of each IUI was $1k. My husband took a job so that we could have the fertility insurance coverage that the company offered as we go through IVF. The clinic is in-network, but unfortunately, there are no in-network labs in our area. That alone was over $7k out of pocket. Our insurance offered a lifetime prescription coverage of $5k, which was exhausted with one cycle of injectables-plus some. One cycle of medication is about $7.5k, so we are nervous about being able to keep up. Since the clinic was in-network, our cost for retrieval after insurance is about $400, $81 for transfer. We chose to do PGS testing which was another $6k out of pocket. It was a hard choice as insurance also does not cover unless you have had at least three failed IVFs. I am glad we chose to do this, as we had two quality blastocysts from our first retrieval, but neither were genetically viable. We were quoted about $19k for IVF at our initial consult, which we are on target to hit. A $10k grant would be an unimaginable blessing. Thank you for providing this gift to whoever should receive it.
Describe Christopher Montville's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nashville Fertility Center (US Fertility Network clinic).
We have not been fortunate enough to experience a transfer yet.
NPS
10
Doctor
Christopher Montville
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 31 - 32
3 IUI
Anovulation
Immunological
Income $100K - $199K
Teacher
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Hill was very compassionate. He would always explain the risks and potential outcomes before we did each procedure. He drew diagrams and always answered any questions we had before proceeding. My specific need for fertility was different than most, since I had a brain tumor as a teenager and had my pituitary gland removed with the tumor. Because of this, Dr. Hill always made sure he knew exactly what needed to be done in order to not waste our time (we drove over an hour one way each time) or money. Would highly recommend Dr. Hill to anyone!
[Nashville Fertility Center] Strengths: They know what they're doing! Trust the process and the doctors there. Weaknesses: It wasn't always conducive to be able to take off work multiple days in a row to drive an hour one way. They do want you to come in pretty often to have your follicles checked, but that's really just part of the process. Sometimes the staff could have communicated a little better with me. I would have to call and leave a message for a nurse and wouldn't get a call back for a while
How was your experience with George Hill at Nashville Fertility Center (US Fertility Network clinic)?
Dr. Hill was very compassionate. He would always explain the risks and potential outcomes before we did each procedure. He drew diagrams and always answered any questions we had before proceeding. My specific need for fertility was different than most, since I had a brain tumor as a teenager and had my pituitary gland removed with the tumor. Because of this, Dr. Hill always made sure he knew exactly what needed to be done in order to not waste our time (we drove over an hour one way each time) or money. Would highly recommend Dr. Hill to anyone!
What's one piece of advice would you give a prospective patient of George Hill at Nashville Fertility Center (US Fertility Network clinic)?
Be aware that he can seem blunt and matter of fact, but he is very compassionate about his patients as well.
During treatment, were you treated like a number or a human with George Hill at Nashville Fertility Center (US Fertility Network clinic)?
Dr. Hill is amazing. He sat my husband and me down and spoke to us often and made sure we understood our treatment plan. He never spoke down to us and made us feel very comfortable.
Describe the protocols George Hill used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
Estrogen patches and progesterone pills before each fertility cycle to begin my menstrual cycle Menopur injections (6 injections daily for 2 weeks) to grow my follicles HSG/Ovidrel injection to force ovulation IUI procedure after Ovidrel to try to achieve pregnancy
Describe your experience with the nursing staff at Nashville Fertility Center (US Fertility Network clinic).
I always had pleasant experiences when talking to and working with the nursing staff.
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
Strengths: They know what they're doing! Trust the process and the doctors there. Weaknesses: It wasn't always conducive to be able to take off work multiple days in a row to drive an hour one way. They do want you to come in pretty often to have your follicles checked, but that's really just part of the process. Sometimes the staff could have communicated a little better with me. I would have to call and leave a message for a nurse and wouldn't get a call back for a while.
Describe the costs associated with your care under George Hill at Nashville Fertility Center (US Fertility Network clinic).
Each IUI cycle, we paid around $5,000 for the medication and about $2,500 for doctor's visits, ultrasounds, and the IUI procedure.
Describe George Hill's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nashville Fertility Center (US Fertility Network clinic).
N/A-we did not have to do egg retrieval or IVF
What specific things went wrong at Nashville Fertility Center (US Fertility Network clinic)?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Nashville Fertility Center (US Fertility Network clinic).
I would call and leave a message about prescription dosing or an issue I was having and it would take them a day or more to return my call. These are time sensitive issues that can't wait.
NPS
10
Doctor
George Hill
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
7
NPS
9
Age 31
European
Ashkenazi Jewish
Nurse or HC Services
2nd of 2 Docs
Surrogacy With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
My records had just gotten to him [Dr. Hill] that morning and when we asked if we should reschedule so he could read up on my history he said that wouldn't be necessary. That said, he didn't know our history and we had to go through it all with him. We didn't fit into a nice clear category given my medical history...he doesn't know much about placental dysfunction...We felt he pushed for a lot of unnecessary testing and he wasn't clear on costs...
You feel like a number, but that is ok. I like that they [Nashville Fertility Center] see a LOT of patients and keep everything straight. It is a very nice facility and the staff is generally quite helpful. I don't think everyone there realizes what a big financial commitment you are making so they are quick to recommend "in house" bloodwork when the exact same bloodwork with your PCP may be 10x cheaper etc...
How was your experience with George Hill at Nashville Fertility Center (US Fertility Network clinic)?
We've had consult and we're due to start a cycle in a few weeks. He came very highly recommended by several surrogacy mommas. My records had just gotten to him that morning and when we asked if we should reschedule so he could read up on my history he said that wouldn't be necessary. That said, he didn't know our history and we had to go through it all with him. We didn't fit into a nice clear category given my medical history...he doesn't know much about placental dysfunction. That is more in the MFM realm. We felt he pushed for a lot of unnecessary testing and he wasn't clear on costs. For example, he told us IVF with genetic testing at his clinic typically cost $20k but then the financial person we spoke with said $13k. The office as a whole has been great to work with. I think in our case we aren't the "typical" IVF couple and it wasn't a very productive first meeting.
What's one piece of advice would you give a prospective patient of George Hill at Nashville Fertility Center (US Fertility Network clinic)?
Ask him very direct questions.
During treatment, were you treated like a number or a human with George Hill at Nashville Fertility Center (US Fertility Network clinic)?
You are literally given a number and a wrist band.
Describe the protocols George Hill used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
We haven't done this part yet.
Describe your experience with your nurse at Nashville Fertility Center (US Fertility Network clinic). (Assigned nurse: Kelli)
Super helpful. Very prompt. Return calls and emails quickly.
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
You feel like a number, but that is ok. I like that they see a LOT of patients and keep everything straight. It is a very nice facility and the staff is generally quite helpful. I don't think everyone there realizes what a big financial commitment you are making so they are quick to recommend "in house" bloodwork when the exact same bloodwork with your PCP may be 10x cheaper etc.
Describe the costs associated with your care under George Hill at Nashville Fertility Center (US Fertility Network clinic).
13k for IVF including PGS testing
Describe George Hill's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nashville Fertility Center (US Fertility Network clinic).
He is in favor of eSET
What specific things went wrong at Nashville Fertility Center (US Fertility Network clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at Nashville Fertility Center (US Fertility Network clinic).
They made me call my prior doctor's offices and get records faxed to them. Records were there but didn't make it to my doctor before my appointment. Also was told at our intake once we said "go" it would take 4-6 weeks to do IVF. We called 3 days after our consult to say we'd like to move forward and were told we'd need to wait a month to take an IVF class and then only after we took the class could we do the cycle. I had to advocate a bit and they got us moved up. But from consult to the scheduled cycle is going to take 2 months which is not ideal.
NPS
7
Doctor
George Hill
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
NPS
9
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
8
NPS
8
Age 31 - 32
2 IUI
1 IVF
Endometriosis
PCOS
Recurrent Pregnancy Loss
Unexplained
European
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
She [Dr. Whitworth] has been encouraging to us throughout our treatment even when it hasn't been successful. She has a caring staff and when there have been issues with appointments or staff she has made a strong effort to make things right and quickly...I had a smooth IVF stimulation experience...She gave me a list of supplements to take ahead of time as well as my husband...She was very thorough in explaining why she would only transfer one embryo at a time which I appreciated.
For as large of a clinic it [Nashville Fertility Center] is run well. There can be long wait times but for the most part it runs smoothly. Strengths- clean, good parking, kind employees Weaknesses- can have long wait times, followup appointments are sometimes far out...I also have had to call the billing department and other areas with questions and everyone has been very kind and prompt...Everyone at the office has always been very friendly. It is just a large practice with a lot of patients.
How was your experience with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
Dr Whitworth explains things very well at appointments. She is very kind but if you are looking for a doctor that is bubbly she may not be the one for you. She has a very calm personality. She has been encouraging to us throughout our treatment even when it hasn't been successful. She has a caring staff and when there have been issues with appointments or staff she has made a strong effort to make things right and quickly.
What's one piece of advice would you give a prospective patient of Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
I have had a good experience with her and think she does care for her patients.
During treatment, were you treated like a number or a human with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
Everyone at the office has always been very friendly. It is just a large practice with a lot of patients.
Describe the protocols Christine Whitworth used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
I had a smooth IVF stimulation experience. My estrogen levels did get very high before retrieval but I used a Lupron trigger and had a freeze all cycle and everything ended up going well with the retrieval. I used gonal f, cetrotide, hcg & lupron. She gave me a list of supplements to take ahead of time as well as my husband.
Describe your experience with your nurse at Nashville Fertility Center (US Fertility Network clinic). (Assigned nurse: Andie)
Andie has been my IVF NP and I cannot say enough good things about her. Since your IVF nurse is who you communicate with the most having a great one is essential. My first nurse left and I was given Andie after and she has been the best. She is so compassionate, kind and truly goes the extra mile for you. She looks you in the eye and never makes you feel rushed. She answers emails or phone calls promptly. She sits with you at your appointments and goes over everything thoroughly for as long as you need. We could use more people in healthcare like Andie! I also have had to call the billing department and other areas with questions and everyone has been very kind and prompt.
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
For as large of a clinic it is run well. There can be long wait times but for the most part it runs smoothly. Strengths- clean, good parking, kind employees Weaknesses- can have long wait times, followup appointments are sometimes far out As with all healthcare, be your own advocate. Be on top of your appointments and don't hesitate to ask questions to your doctor or even the billing department.
Describe the costs associated with your care under Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic).
25,000+ , IUI, IVF, FETs, additional testing
Describe Christine Whitworth's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nashville Fertility Center (US Fertility Network clinic).
She was very thorough in explaining why she would only transfer one embryo at a time which I appreciated.
What specific things went wrong at Nashville Fertility Center (US Fertility Network clinic)?
  • Lost appointments
Describe the specific things that went wrong at Nashville Fertility Center (US Fertility Network clinic).
I had a followup phone appointment scheduled for a specific time. Somehow the scheduler overlooked it and Dr Whitworth was not made aware of our appointment. Needless to say once we talked to her she was very apologetic and even sent a follow-up email on how they were going to make sure it never happened again to another patient. She definitely tried to make things right which we appreciated.
NPS
8
Doctor
Christine Whitworth
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
8
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Unsuccessful
NPS
0
NPS
2
Age 28 - 31
5 IUI
Male Factor
PCOS
European
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
It’s a large clinic. I get that but we rarely saw him [Dr. Hill]. Only for consultations and before and after surgery which he did not perform... he would show concern but would be robotic in a sense that we repeated the same thing expecting a different result. In that sense we felt like a number and not an individualized case. He would explain things well and is very medically knowledgeable but wouldn’t always be clear in where he felt we should go or what we should do next.
It [Nashville Fertility Center] is a large facility and can sometimes feel like a factory in a sense, not as personable or warm and friendly feeling. Have a large staff and appear to have significant technology... there can often be substantial waits for ultrasound rooms or for getting your blood drawn.... The nurses failed to tell me about a fibroid that showed up on a scan until a couple appointments later after discovering it and I was once scheduled for a procedure at the wrong location.
How was your experience with George Hill at Nashville Fertility Center (US Fertility Network clinic)?
It’s a large clinic. I get that but we rarely saw him. Only for consultations and before and after surgery which he did not perform... he would show concern but would be robotic in a sense that we repeated the same thing expecting a different result. In that sense we felt like a number and not an individualized case. He would explain things well and is very medically knowledgeable but wouldn’t always be clear in where he felt we should go or what we should do next.
What's one piece of advice would you give a prospective patient of George Hill at Nashville Fertility Center (US Fertility Network clinic)?
Ask what the next step is at the end of each visit.
During treatment, were you treated like a number or a human with George Hill at Nashville Fertility Center (US Fertility Network clinic)?
Sometimes he would just point to a chart and say this or that and lump us in with “everyone else” and other times ask deep detailed questions trying to understand our situation.
Describe the protocols George Hill used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
He chose to use Femara and campus for the five cycles along with a trigger shot after ultrasound/ follicular evaluation before performing an IUI. This was related five times without any positive outcomes.
Describe your experience with the nursing staff at Nashville Fertility Center (US Fertility Network clinic).
Kristin was extremely personable and friendly, positive and smiled often. The other nurses often seem in a hurry, quick to answer or want to leave the room and sometimes annoyed. They were however very thorough and explained things pretty well.
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
It is a large facility and can sometimes feel like a factory in a sense, not as personable or warm and friendly feeling. Have a large staff and appear to have significant technology... there can often be substantial waits for ultrasound rooms or for getting your blood drawn.
Describe the costs associated with your care under George Hill at Nashville Fertility Center (US Fertility Network clinic).
Roughly per IUI cycle without insurance our medicated IUIs cost about $800 for ultrasounds, medications and IUI day procedures.
What specific things went wrong at Nashville Fertility Center (US Fertility Network clinic)?
  • Lost appointments
  • Provided conflicting information
Describe the specific things that went wrong at Nashville Fertility Center (US Fertility Network clinic).
I felt very discriminated against as a larger plus size woman. I showed progress in weight loss and continued improvement but that was never acknowledged when re-evaluation for procedures happened. The nurses failed to tell me about a fibroid that showed up on a scan until a couple appointments later after discovering it and I was once scheduled for a procedure at the wrong location.
NPS
0
Doctor
George Hill
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
2 of 5
NPS
2
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 33 - 34
3 IUI
1 IVF
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Hill showed compassion and was easy to work with. He explained things in great detail and was easy to ask questions too. ... My husband had a surgery to fix a varicose seal. Waited 6 months to determine if procedure increased sperm count. Count continued to be low and vary in numbers. Proceeded with 3 failed IUIs. Took 3 cycles of Clomid and 3 cycles of Femara. Then decided to proceed with IVF/frozen transfer. Recently had our embryo transfer
Nashville Fertility Clinic has been very easy to work with. The office environment is very clean, easy to schedule appointments, never have to wait long to be seen/close to your appointment times, front desk/billing staff are very friendly and easy to work with. Clinic appears to be very organized... My nurse, Jordan, has been great to work with. She has been very organized and easy to work with. Highly recommend her!
How was your experience with George Hill at Nashville Fertility Center (US Fertility Network clinic)?
Dr Hill showed compassion and was easy to work with. He explained things in great detail and was easy to ask questions too. It was always easy to get schedule appointments and office was as flexible as possible. Never had to wait long at all!!
What's one piece of advice would you give a prospective patient of George Hill at Nashville Fertility Center (US Fertility Network clinic)?
Come ready with a list of questions!
During treatment, were you treated like a number or a human with George Hill at Nashville Fertility Center (US Fertility Network clinic)?
Dr Hill and Nashville Fertility Clinic has been very easy to work with. They are super organized.
Describe the protocols George Hill used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
Met with Nashville Fertility Clinic based on the recommendation of my PCP and my husband's urologist (low sperm count). My husband had a surgery to fix a varicose seal. Waited 6 months to determine if procedure increased sperm count. Count continued to be low and vary in numbers. Proceeded with 3 failed IUIs. Took 3 cycles of Clomid and 3 cycles of Femara. Then decided to proceed with IVF/frozen transfer. Recently had our embryo transfer last Wednesday!! Praying for positive blood test on Monday!! This has been extremely emotional time to go through and it is hard when many others don't understand what you are going through. It has been helpful to me to meet others who are going through process to discuss things with.
Describe your experience with your nurse at Nashville Fertility Center (US Fertility Network clinic). (Assigned nurse: Jordan Vaughan)
My nurse, Jordan, has been great to work with. She has been very organized and easy to work with. Highly recommend her!
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
Nashville Fertility Clinic has been very easy to work with. The office environment is very clean, easy to schedule appointments, never have to wait long to be seen/close to your appointment times, front desk/billing staff are very friendly and easy to work with. Clinic appears to be very organized.
Describe the costs associated with your care under George Hill at Nashville Fertility Center (US Fertility Network clinic).
About $25,000-$30,000 between IUIs and IVF with frozen transfer.
Describe George Hill's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nashville Fertility Center (US Fertility Network clinic).
Dr Hill prefers single embryo transfers.
NPS
10
Doctor
George Hill
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 35 - 36
Male Factor
European
Income $50K - $99K
Teacher
1st of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. George Hill] started me off immediately on clomid 25 mg a day and also the ovidrul shot. I received ultrasonds on day 12 before the shot. We did all this before receiving full information regarding my husband's factors. Turns out, we have 100% male infertility factor, so all the drugs I took were for nothing.... He is kind and soft spoken. He was always up to date on our chart and familiar with my medical history and spoke to my husband's as well. He offered us options when we thought we had run out. He didn't keep us waiting for long and he always had appointments available at some time in the near future.
The clinic [Nashville Fertility Center- Nashville] is easy to get to and has valet parking. You do not wait long and everyone that works there is friendly and efficient. Some things seem dated, but that's ok with me. Everything is located right there, from the doctors, ultrasound, male fertility testing, etc, so you don't have to travel to get anywhere else.... They are very nice and compassionate, but efficient. They don't waste time and work on getting you in and out.
How was your experience with George Hill at Nashville Fertility Center (US Fertility Network clinic)?
He is kind and soft spoken. He was always up to date on our chart and familiar with my medical history and spoke to my husband's as well. He offered us options when we thought we had run out. He didn't keep us waiting for long and he always had appointments available at some time in the near future.
What's one piece of advice would you give a prospective patient of George Hill at Nashville Fertility Center (US Fertility Network clinic)?
You may have to wait to get in with him and his openings are always in the middle of the day, so prepare to take off work.
During treatment, were you treated like a number or a human with George Hill at Nashville Fertility Center (US Fertility Network clinic)?
He spoke to me and my husband in a gentle but honest way. He sat down at a table with us, he included his medical student and nurses in on the conversations, he was always up to date on our chart. He also told us there's always hope and miracles do happen.
Describe the protocols George Hill used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
He started me off immediately on clomid 25 mg a day and also the ovidrul shot. I received ultrasonds on day 12 before the shot. We did all this before receiving full information regarding my husband's factors. Turns out, we have 100% male infertility factor, so all the drugs I took were for nothing.
Describe your experience with the nursing staff at Nashville Fertility Center (US Fertility Network clinic).
They are very nice and compassionate, but efficient. They don't waste time and work on getting you in and out.
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
The clinic is easy to get to and has valet parking. You do not wait long and everyone that works there is friendly and efficient. Some things seem dated, but that's ok with me. Everything is located right there, from the doctors, ultrasound, male fertility testing, etc, so you don't have to travel to get anywhere else.
Describe the costs associated with your care under George Hill at Nashville Fertility Center (US Fertility Network clinic).
My insurance doesn't pay for fertility, but I felt all prices were reasonable and they do offer a flat IVF cycle fee which is where we are headed in the future.
NPS
10
Doctor
George Hill
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
10
NPS
10
Age 32 - 34
3 IUI
2 IVF
PCOS
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Eblen understands that infertility is stressful and is empathetic. ... I always feel like Dr. Eblen is making the best decisions for me regarding my treatment plan. She was realistic about expected outcomes. Although she has a positive outlook, she doesn't build your hopes up. She is direct and intelligent. I had a variety of exams and tests to make sure PCOS was the only issue causing my infertility yet.
NFC is very organized and I feel like there is a good system in place, especially for those going through IVF. I feel as tough the doctors and nurses are knowledgeable and I don't question their decisions in my treatment plan. ... My nurse Laurie was excellent at communicating what was expected and gave me written schedules on what do do. I am already an organized person, so I'm thankful for her attention to detail as well!
How was your experience with Abby Eblen at Nashville Fertility Center (US Fertility Network clinic)?
I always feel like Dr. Eblen is making the best decisions for me regarding my treatment plan. She was realistic about expected outcomes. Although she has a positive outlook, she doesn't build your hopes up. She is direct and intelligent. I had a variety of exams and tests to make sure PCOS was the only issue causing my infertility yet.
What's one piece of advice would you give a prospective patient of Abby Eblen at Nashville Fertility Center (US Fertility Network clinic)?
Trust the process and treatment plan that she has for you. Don't waste too much time on IUI or medicated timed intercourse cycles before considering IVF. Although the cost is high, it is the quickest way to pregnancy.
During treatment, were you treated like a number or a human with Abby Eblen at Nashville Fertility Center (US Fertility Network clinic)?
Dr. Eblen understands that infertility is stressful and is empathetic. She makes sure all my questions are answered and is super smart.
Describe the protocols Abby Eblen used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
For IUI, the process was simple and I took letrozole to produce more follicles. That process was the same each of the three times I did it. For IVF, I had two cycles and chose to do PGS testing on the embryos. I had 4 embryos from the first egg retrieval, but none of them came back normal. I am young, so they thought this was bad luck. The next cycle my medication was tweaked and I was put on supplements to help with egg quality. That round I had 3 normal embryos out of 4, so I'm thankful they adjusted things for me. I haven't had the embryo transfer yet, but will in just a couple of weeks.
Describe your experience with your nurse at Nashville Fertility Center (US Fertility Network clinic). (Assigned nurse: Laurie Lee)
My nurse Laurie was excellent at communicating what was expected and gave me written schedules on what do do. I am already an organized person, so I'm thankful for her attention to detail as well!
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
NFC is very organized and I feel like there is a good system in place, especially for those going through IVF. I feel as tough the doctors and nurses are knowledgeable and I don't question their decisions in my treatment plan.
Describe the costs associated with your care under Abby Eblen at Nashville Fertility Center (US Fertility Network clinic).
My egg retrieval including all monitoring visits leading up to it, anesthesia, and PGS testing was $13,870 (not including medications). PGS testing is optional, but definitely worth the peace of mind. The embryo transfer including monitoring visits (not including medications) was $3,980. They bill you before egg retrieval and then again before the embryo transfer. That was nice so I don't have to pay everything up front and get refunded later if we didn't get to the embryo transfer.
Describe Abby Eblen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nashville Fertility Center (US Fertility Network clinic).
Since my embryos are PGS tested and normal, she advises only transferring one at a time. Due to the risk of twins, I think this is a good option.
NPS
10
Doctor
Abby Eblen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
10
NPS
10
Age 25 - 27
4 IUI
Anovulation
PCOS
European
Latinx
Income $50K - $99K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Whitworth is very candid and straightforward, and I like that. She is very knowledgable and shows compassion when appropriate, however she does not coddle you. ... Dr. Whitworth started me off with Clomid to induce ovulation due to my PCOS diagnosis, and upped my dosage when I stopped responding. ... We started with timed intercourse, but when that did not work, we started doing IUI.
The staff [Nashville Fertility Center] is absolutely wonderful, however the ladies up front can sometimes seem off-put by your presence. The ladies at the front desk are not the most compassionate, but the are not cold or rigid, either. ... Dr. Whitworth explained that they are regulated by the FDA and only allowed to do single embryo transfer for women under a certain age, which I fall into. ... They [nursing staff] are prompt and efficient with responding to calls.
How was your experience with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
Dr. Whitworth is very candid and straightforward, and I like that. She is very knowledgable and shows compassion when appropriate, however she does not coddle you. She answers every question I ever have, and goes into as much detail as I want to know.
What's one piece of advice would you give a prospective patient of Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
Expect to meet with her staff frequently; her nurses and staff handle most every treatment. They are wonderful, but do not expect to meet with Dr. Whitworth at every appointment.
During treatment, were you treated like a number or a human with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
Dr. Whitworth is pretty neutral. She's not cold, but not overly warm. I genuinely like her bedside manner, but I do prefer doctors who get to the point.
Describe the protocols Christine Whitworth used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
Dr. Whitworth started me off with Clomid to induce ovulation due to my PCOS diagnosis, and upped my dosage when I stopped responding. When I stopped responding to the higher dosage, she switched me to Letrozole. After a while, I began taking Ovidrel injections to ensure ovulation. We started with timed intercourse, but when that did not work, we started doing IUI. The first cycle was not monitored other than at home with an OPK tests. The next 3 cycles were monitored on CD 17 at first to check for mature follicles, as my cycles are longer than 28 days. After being on the Letrozole for a few months, my cycle length shortened and I was to come in on CD 13. If there were mature follicles, we would inject Ovidrel at the office, then schedule IUI for the next day. I would take an HPT 2 weeks after the date of injection and call with results. No beta tests were ordered. After the 3rd monitored IUI with a negative test, we had a consultation again in which she ordered further bloodwork to determine if there was an underlying issue other than PCOS. Bloodwork came back stating that I am positive for antisperm antibodies, which then Dr. Whitworth recommends IVF with ICSI.
Describe your experience with the nursing staff at Nashville Fertility Center (US Fertility Network clinic).
The nursing staff is wonderful and very compassionate and knowledgable. They are prompt and efficient with responding to calls.
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
The staff is absolutely wonderful, however the ladies up front can sometimes seem off-put by your presence. The ladies at the front desk are not the most compassionate, but the are not cold or rigid, either.
Describe the costs associated with your care under Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic).
IUI was roughly $550. Ultrasounds vary from $150-$350. Testing is between $50-$500
Describe Christine Whitworth's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nashville Fertility Center (US Fertility Network clinic).
Dr. Whitworth explained that they are regulated by the FDA and only allowed to do single embryo transfer for women under a certain age, which I fall into.
NPS
10
Doctor
Christine Whitworth
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
5
NPS
9
Age 25 - 26
1 IVF
Male Factor
PCOS
European
Income $100K - $199K
Marketer or PR
1st of 2 Docs
Doesn't Recommend
Strongly Recommends
Unsuccessful
At times when I was more emotional, for example after our first transfer failed, I felt like he [Dr. Glenn Weitzman] was flippant and disregarded my feelings. At other times, like during consultations, he seemed annoyed if I tried to ask questions and disinclined to explain things in detail. He never reviewed our chart before we spoke with him and tended to keep the conversations as brief as possible. He also ran late several times.
I'd also say that overall they [Nashville Fertility Center] pressure you to do all this stuff, like PGS, but then when we decided not to, Andie was like "yeah I think that's a great decision." Andie responds really well to email but on the day we were supposed to get the results from our first transfer, I asked her to call me directly and instead she left a voicemail in my voicemail box so I didn't get it for hours. Just little things like that but that make a huge difference in overall experience.
How was your experience with Glenn Weitzman at Nashville Fertility Center (US Fertility Network clinic)?
I think Dr Weitzman is a competent doctor and knows what he's doing. He wasn't a great fit for me because I need someone more compassionate, understanding, and willing to see me and the stuff I'm going through. I'm paying a LOT of money and going through a lot of emotional turmoil and would appreciate a reciprocal effort to at least see me as a patient, not a number.
What's one piece of advice would you give a prospective patient of Glenn Weitzman at Nashville Fertility Center (US Fertility Network clinic)?
That he's a good doctor but expect to do a lot of research on your own, look out for your own best interests, and to not see a lot of compassion or warm fuzzies. He'll puts some pressure on things like PGS and other tests so if you don't do your research, you may perceive what he's saying as a requirement of the treatment plan, not an option.
During treatment, were you treated like a number or a human with Glenn Weitzman at Nashville Fertility Center (US Fertility Network clinic)?
At times when I was more emotional, for example after our first transfer failed, I felt like he was flippant and disregarded my feelings. At other times, like during consultations, he seemed annoyed if I tried to ask questions and disinclined to explain things in detail. He never reviewed our chart before we spoke with him and tended to keep the conversations as brief as possible. He also ran late several times.
Describe the protocols Glenn Weitzman used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
For egg retrieval, I started on birth control, then did Gonal-F (dosage varied), HCG (only 10 units for a few days), and Lupron (I think 10 or 20 units?). I don't remember what my trigger shot was. I had close to 50 follicles and they waited an extra day or two past what my monitoring doctor said they would have done. A different doctor (Dr Hill) did my actual egg retrieval and they got 30 eggs, 25 of which were mature. We used ICSI on 12 eggs and froze the other 13. We got 5 embryos but only 4 survived the freezing process. For transfer, I asked to skip the birth control, which they agreed to and used an OPK instead. I did two estrogen patches (.01 mg) every other day for like a week and a half, then up to 3 patches, then 4. 10 units of Lupron every morning. Then about a week and a half or two weeks out from transfer started 2mL PIO once a day, which I would have continued but the first failed and the second was a chemical pregnancy.
Describe your experience with your nurse at Nashville Fertility Center (US Fertility Network clinic). (Assigned nurse: Andrea Sprock)
Andie is awesome! She let a few things fall through the cracks and I definitely still need to be my own advocate and keep track of everything in great detail, but I have no complaints about her. The entire nursing staff there is awesome and I never had a bad experience with any of them!
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
They're really good at what they do! The facility leaves something to be desired but the staff is all super competent. The billing department is no fun to talk to and makes everything kinda difficult, but the nursing staff is wonderful. They apparently have excellent success rates and it's clear this is their specialty. I'd say they could do a better job at being compassionate and understanding across the board, but they're a great clinic.
Describe your experience with your monitoring appointments at Nashville Fertility Center (US Fertility Network clinic).
I did my monitoring at a different doctor's office because we live in Knoxville and the center is in Nashville
Describe the costs associated with your care under Glenn Weitzman at Nashville Fertility Center (US Fertility Network clinic).
In total, we've spent about $30,000
Describe Glenn Weitzman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nashville Fertility Center (US Fertility Network clinic).
This was another thing that was frustrating - Dr Weitzman absolutely refused to transfer more than 1 embryo, which I understand, but was, in my opinion, condescending in his explanation as to why and flippant as to my reasons for wanting to transfer two.
What specific things went wrong at Nashville Fertility Center (US Fertility Network clinic)?
  • Failed to call with results
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Nashville Fertility Center (US Fertility Network clinic).
Andie, my IVF nurse, was out of the office on one of the days I needed to get critical test results in order to know if I needed to start shots the next day. (I found out she was out because I hadn't heard from her so I emailed her and got an out of office reply message.) I had to scramble, calling the office as many times as possible, but you can never speak directly to a human, it always goes through the answering machine. I called and emailed Andie, left messages for other nurses, called my monitoring doctor, etc. It was SOOO stressful. Eventually one of the other nurses called me back (at like 6pm) but it about sent me over the edge. I'd also say that overall they pressure you to do all this stuff, like PGS, but then when we decided not to, Andie was like "yeah I think that's a great decision." Andie responds really well to email but on the day we were supposed to get the results from our first transfer, I asked her to call me directly and instead she left a voicemail in my voicemail box so I didn't get it for hours. Just little things like that but that make a huge difference in overall experience.
NPS
5
Doctor
Glenn Weitzman
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
9
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 32 - 33
Male Factor
European
Native American
Income $0 - $49K
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Montville cares. The first thing he said to me when we met was “Tell me your story”. I was so emotional after so many years of “unexplained” infertility and no answers, I cried but I was relieved instantly because I knew I mattered now. ... He called me on a Saturday to address a concern I had so I wouldn’t worry all weekend. He is super kind and very caring. ...
The consult is only $50 with no insurance OR free as a second opinion with records from previous RE. ... The lab techs [Nashville Fertility Center] were great, although I think they have moved the lab out of the location. And the embryologist, Jennifer, is very kind and funny. She is so patient and spoke with me on the phone AND called my husband to go over all the same information again. ...The clinic is clean, fancy, and small but in a cozy, familiar way. It is Very private. You don’t have babies all around you.
How was your experience with Christopher Montville at Nashville Fertility Center (US Fertility Network clinic)?
He doesn’t talk to you like you’re stupid. He knows by the time you are seeing him that you have learned at least the basics. Compared to another RE who wanted to start by explaining my anatomy. He called me on a Saturday to address a concern I had so I wouldn’t worry all weekend. He is super kind and very caring. He was worth the wait to get into his practice and if you have to spend a lot of money because your insurance doesn’t cover fertility, you might as well pay him!
What's one piece of advice would you give a prospective patient of Christopher Montville at Nashville Fertility Center (US Fertility Network clinic)?
Be confident in going to him because he will ease your anxieties and give you new hope.
During treatment, were you treated like a number or a human with Christopher Montville at Nashville Fertility Center (US Fertility Network clinic)?
Dr. Montville cares. The first thing he said to me when we met was “Tell me your story”. I was so emotional after so many years of “unexplained” infertility and no answers, I cried but I was relieved instantly because I knew I mattered now.
Describe the protocols Christopher Montville used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
I haven’t started yet. We discovered male factor issues but he also thoroughly tested my thyroid and although it was normal, he discovered a link between the T4 and “unexplained infertility”. As soon as I started the tiny dose of levothyroxin all of my pre-menstrual spotting vanished. Happy day! We are preparing for an IUI.
Describe your experience with the nursing staff at Nashville Fertility Center (US Fertility Network clinic).
Amazing. The lab techs were great, although I think they have moved the lab out of the location. And the embryologist, Jennifer, is very kind and funny. She is so patient and spoke with me on the phone AND called my husband to go over all the same information again. Bless her!
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
The clinic is clean, fancy, and small but in a cozy, familiar way. It is Very private. You don’t have babies all around you. No weaknesses that I am aware of; I did about have a heart attack on the first visit from my emotional state when the nurse handed me the folder with the most gorgeous folder of a newborn. Took my breath away. I really wasn’t prepared for that but I took it as a good sign. :)
Describe the costs associated with your care under Christopher Montville at Nashville Fertility Center (US Fertility Network clinic).
The consult is only $50 with no insurance OR free as a second opinion with records from previous RE. Many blood tests he ran were able to be filed to my insurance but with no fertility coverage, I typically have to save for tests and visits. I never want to owe him money. I always like to be paid up. So far I think the pricing has been very fair.
NPS
10
Doctor
Christopher Montville
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Unsuccessful
NPS
4
NPS
4
Age 29
1 Fertility Medications
Male Factor
European
Income $100K - $199K
Nurse or HC Services
1st of 4 Docs
3 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Weitzman's] bedside manner is not exactly warm and he is very straight forward in his approach which i didn't mind but if you want someone that is going to soften a blow he is not going to do that. He spent a good deal of time with us at our first appointment but after that was rarely able to see us or explain anything in detail and left that to his nurses and NPs who, when left to explain more complicated situations (male factor infertility in our case), really dropped the ball and presented situations as way more dire and with less possible outcomes then were truly available and left us in a panic. We chose not to continue IVF with Dr. Weitzman so i cant speak to how he handles communications and situations in the thick of treatment. I believe that overall Dr Weitzman is a great doctor but the busyness of his clinic coupled with the rest of the staff (front desk, nursing, etc) makes you feel like you are a number rather than an actual person.
The nurses staff that you don't see as frequently (blood draws, check in, etc) were friendly and welcoming. Nurse Practioners [at Nashville Fertility Center] are friendly and nice but are left to do a lot of the explaining of test results and procedures. We were left a lot of voicemails from NPs with test results and then had a really hard time getting back in touch with them once they had left a voicemail...We were told that both of my husbands semen samples had no sperm however we later found our from our urologist that they found 1 mature mobile sperm in our second sample which he said was much better than none. It took us multiple phone calls and emails to get records transferred to our urologist and then again to our new clinic and the second set of records was never sent and eventually had to be transferred to me so that i had them for any further use since we continued to have such a hard time getting records sent.
How was your experience with Glenn Weitzman at Nashville Fertility Center (US Fertility Network clinic)?
Dr Weitzman is a great doctor and he is very knowledgable. His bedside manner is not exactly warm and he is very straight forward in his approach which i didn't mind but if you want someone that is going to soften a blow he is not going to do that. He spent a good deal of time with us at our first appointment but after that was rarely able to see us or explain anything in detail and left that to his nurses and NPs who, when left to explain more complicated situations (male factor infertility in our case), really dropped the ball and presented situations as way more dire and with less possible outcomes then were truly available and left us in a panic. We chose not to continue IVF with Dr. Weitzman so i cant speak to how he handles communications and situations in the thick of treatment. I believe that overall Dr Weitzman is a great doctor but the busyness of his clinic coupled with the rest of the staff (front desk, nursing, etc) makes you feel like you are a number rather than an actual person.
What's one piece of advice would you give a prospective patient of Glenn Weitzman at Nashville Fertility Center (US Fertility Network clinic)?
Make sure you establish a line of communication from the beginning and advocate for yourself or you may not get the time and treatment you deserve. If you want him to call with results of big tests make sure you establish that up front and ask to speak with him when you don't fully understand something that is being communicated from another staff member (RN, NP, PA).
During treatment, were you treated like a number or a human with Glenn Weitzman at Nashville Fertility Center (US Fertility Network clinic)?
We received some news from a nurse practitioner which she said would make it nearly impossible for us to have our own children but that she wasn't entirely sure how to interpret the results and offered to make an appointment for us in 5 weeks to talk to our doctor. It is almost impossible to get a call back from anyone at the office and the staff acts annoyed when you feel like a situation is urgent.
Describe your experience with the nursing staff at Nashville Fertility Center (US Fertility Network clinic).
The nurses staff that you don't see as frequently (blood draws, check in, etc) were friendly and welcoming. Nurse Practioners are friendly and nice but are left to do a lot of the explaining of test results and procedures. We were left a lot of voicemails from NPs with test results and then had a really hard time getting back in touch with them once they had left a voicemail.
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
During visits the clinic is efficient and organized. They see a lot of patients which can make wait times really long. Simple tasks like getting records transferred , making an appointment, or trying to get in touch with someone about test results can be really hard and take multiple phone calls and emails before you see results.
Describe the costs associated with your care under Glenn Weitzman at Nashville Fertility Center (US Fertility Network clinic).
We only paid for labs, SA, and ultrasounds which all seemed to be about average to what we paid otherplaces
What specific things went wrong at Nashville Fertility Center (US Fertility Network clinic)?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Nashville Fertility Center (US Fertility Network clinic).
We were told that both of my husbands semen samples had no sperm however we later found our from our urologist that they found 1 mature mobile sperm in our second sample which he said was much better than none. It took us multiple phone calls and emails to get records transferred to our urologist and then again to our new clinic and the second set of records was never sent and eventually had to be transferred to me so that i had them for any further use since we continued to have such a hard time getting records sent.
NPS
4
Doctor
Glenn Weitzman
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
4 of 5
NPS
4
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
2 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unknown Success
NPS
10
NPS
10
Age 28 - 31
4 Fertility Medications
Tubal Blockage
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Second was diagnosis of hydrosalpinx. We had one tube removed. ... I will continue to see her until we get a positive result. My husband and I love Dr. Whitworth. ... Her bedside manner as well as appointment manner is truly remarkable. ... She has always spendt what I feel as adequate time with my husband and myself and responds to phone calls and emails in a timely manner. ...
The clinic [Nashville Fertility Center] is centrally located, secure, and respects patient privacy. It is always clean and well kept. My husband wasn’t sure what to expect for his SA but was pleasantly surprised with the quality of aids as well as the room itself. He felt a little strange going through that process but came out with a rather pleasant outlook. ... The nurses have always been very friendly and helpful. They are quick to return phone calls and emails.
How was your experience with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
I will continue to see her until we get a positive result. My husband and I love Dr. Whitworth. She is truly an amazing practitioner. Her bedside manner as well as appointment manner is truly remarkable. Once we started down our journey we realized that Dr. Whitworth was also the doctor that another family member used in their journey. Their experiences mimicked ours. We will always recommend her.
What's one piece of advice would you give a prospective patient of Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
With all the tests that are included/needed; most of the time it’s a lot of trial and error, these processes take time so don’t forget to sit back and take a breath. If you’re really having a hard time with it join the support group that the clinic offers.
During treatment, were you treated like a number or a human with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
Dr. Whitworths manner is very professional and she is willing to stay and answer all of my questions. She has always spendt what I feel as adequate time with my husband and myself and responds to phone calls and emails in a timely manner. She came to my bedside and relieved nerves before we went into surgery to remove my blocked tube. It made me feel so much more comfortable knowing what we were up against (possibly losing both tubes). I have recommended her to anyone possible.
Describe the protocols Christine Whitworth used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
First was an HSG to determine if tubes were open, resulting in one tube open. Second was diagnosis of hydrosalpinx. We had one tube removed. Third we tried a round of clomid 100 mg cycle days 3-7. Next was three more cycles of clomid 100 mg cycle days 3-7 with an Ovidrel trigger shot after a cycle day 12-14 ovarian scan. Next will be femara and possible iui.
Describe your experience with the nursing staff at Nashville Fertility Center (US Fertility Network clinic).
The nurses have always been very friendly and helpful. They are quick to return phone calls and emails.
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
The clinic is centrally located, secure, and respects patient privacy. It is always clean and well kept. My husband wasn’t sure what to expect for his SA but was pleasantly surprised with the quality of aids as well as the room itself. He felt a little strange going through that process but came out with a rather pleasant outlook.
Describe the costs associated with your care under Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic).
My insurance covers nothing so we are out of pocket or “cash” pricing, the iui cost will be around $700 to $1000 depending on what kind of was we want. My ovidrel shot was around $100 and came from SMP pharmacy in Miami. I work at a hospital in the inpatient pharmacy and we have a retail pharmacy downstairs so I can get my Clomid and Femara at cost.
NPS
10
Doctor
Christine Whitworth
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
10
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
8
Age 41
Recurrent Pregnancy Loss
Unexplained
Income $100K - $199K
Business Executive
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr Hill was really interested in my history and was very compassionate. I went into preterm labor at 20 weeks 3 yrs ago. My son was stillborn. Less than a year later my second son was born at 24 weeks. He lived for 5 days. Within 3 months of that birth it was determined that I had an incompetent cervix. I had a TAC place to avoid preterm labor in the future. One month of surgery I was pregnant, however I lost the baby at 6 weeks. It’s been 2 yrs and I have not been able to get pregnant.
Front desk [at Nashville Fertility Center] is really slow. You have to put on a wrist band with your name and date of birth. I’ve never been to a doctor’s office that required that before. The x ray tech that did my ultrasound was one of the nicest person that I had ever met. She explained everything she was doing and answered all of my questions during the ultrasound.... The nurse I had did not read anything in my chart. She asked questions that she already had answers to. When Dr Hill asked for an ultrasound, the nurse asked me why and what he was looking for. Not sure why she asked as she did not perform the ultrasound. She was not really personable.
How was your experience with George Hill at Nashville Fertility Center (US Fertility Network clinic)?
Strong communicator. He repeats back to ensure he understands your questions. He does not speak over you. He explains things extremely well. He is honest. Does not try to sell you on something that will not work. I liked the way he explained each procedure and why it would or would not work for me and my husband.
What's one piece of advice would you give a prospective patient of George Hill at Nashville Fertility Center (US Fertility Network clinic)?
Don’t be embarrassed of anything that you have been thru. He is there to help you have a baby.
During treatment, were you treated like a number or a human with George Hill at Nashville Fertility Center (US Fertility Network clinic)?
Dr Hill was really interested in my history and was very compassionate. I went into preterm labor at 20 weeks 3 yrs ago. My son was stillborn. Less than a year later my second son was born at 24 weeks. He lived for 5 days. Within 3 months of that birth it was determined that I had an incompetent cervix. I had a TAC place to avoid preterm labor in the future. One month of surgery I was pregnant, however I lost the baby at 6 weeks. It’s been 2 yrs and I have not been able to get pregnant. I have gone thru 4 rounds of fertility treatments and 1 round of IUI and have been unable to get pregnant. Dr Hill ran all sorts of tests to make sure nothing had been missed while trying to determine why I am now unable to get pregnant. I’m nearly 41 and my only favorable option is IVF. I was glad that Dr Hill was so honest with me. He did not see the point in continuing the fertility drugs on their own.
Describe the protocols George Hill used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
Due to my age of 40, Dr Hill felt that IVF would be the best course of treatment. He did a great job explaining the different levels of IVF. I did not realize that there were different treatments.
Describe your experience with the nursing staff at Nashville Fertility Center (US Fertility Network clinic).
The nurse I had did not read anything in my chart. She asked questions that she already had answers to. When Dr Hill asked for an ultrasound, the nurse asked me why and what he was looking for. Not sure why she asked as she did not perform the ultrasound. She was not really personable.
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
Front desk is really slow. You have to put on a wrist band with your name and date of birth. I’ve never been to a doctor’s office that required that before. The x ray tech that did my ultrasound was one of the nicest person that I had ever met. She explained everything she was doing and answered all of my questions during the ultrasound.
NPS
10
Doctor
George Hill
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
8
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
8
NPS
8
Age 28 - 30
3 IUI
1 IVF
Unexplained
Income $50K - $99K
Accountant
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Whitworth has a sweet, understanding personality yet she is to the point. She knows my fear of certain procedures ... and yet she takes her time to make sure I’m comfortable before proceeding. She constantly asks how I am doing and if I’m ok. She takes her time and doesn’t rush. ... After failed cycles, she wouldn’t push us to do anything and let us decide what step was best for us.
I was able to get my monitoring visits at times available to my schedule. ... Our IVF cycle (not including medicines) was around $18,000 which included PGS testing, retrieval, and one FET. ... A strength that NFC has is they have lots of staff members with exceptional knowledge from billing, insurance, nurses to doctors. One weakness is that the office is very busy but at the same time they do their best to accommodate each patient and their needs.
How was your experience with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
Dr. Whitworth has a sweet, understanding personality yet she is to the point. She knows my fear of certain procedures (stitch before FET) and yet she takes her time to make sure I’m comfortable before proceeding. She constantly asks how I am doing and if I’m ok. She takes her time and doesn’t rush.
What's one piece of advice would you give a prospective patient of Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
Be honest and upfront with Dr. Whitworth because she will be understanding of your needs no matter what they are.
During treatment, were you treated like a number or a human with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
She took the time to go over the details in our initial consultation. She went over our options - clomid, IUIs, IVF and diagnostic testing. After failed cycles, she wouldn’t push us to do anything and let us decide what step was best for us.
Describe the protocols Christine Whitworth used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
After initial work up, Dr. Whitworth tried a cycle of clomid and a cycle of letrozole both ended up with negative pregnancy tests. She wanted to start out slow to try and figure out my body/responses. She ordered an HSG to check my tubes trying to see if there was any problems. She then tried 3 cycles of IUIs with clomid also resulting in negative pregnancy tests. We then decided to do IVF since more IUIs wouldn’t be as successful. I responded great to the stimulation/medicines (Follistim, Ganirelix, Menopur and Lupron) and retrieval was easier than expected. She was able to do our last FET and stitch/dilation needed for FET.
Describe your experience with your nurse at Nashville Fertility Center (US Fertility Network clinic). (Assigned nurse: Kim)
Our nurse Kim was/is such a blessing to us. I am the type where I have lots of questions because I want to know more details, next steps, what to expect, etc. Every question I asked, she had an answer and eased my mind. She is very knowledgeable, caring, and understanding. I never felt rushed with her at any point. I am able to communicate with her easily and her response is fast. She truly cares about her patients.
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
A strength that NFC has is they have lots of staff members with exceptional knowledge from billing, insurance, nurses to doctors. One weakness is that the office is very busy but at the same time they do their best to accommodate each patient and their needs.
Describe your experience with your monitoring appointments at Nashville Fertility Center (US Fertility Network clinic).
I was able to get my monitoring visits at times available to my schedule.
Describe the costs associated with your care under Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic).
Our IVF cycle (not including medicines) was around $18,000 which included PGS testing, retrieval, and one FET.
NPS
8
Doctor
Christine Whitworth
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
NPS
8
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
5
NPS
5
Age 26 - 27
5 IUI
Anovulation
PCOS
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Whitworth was very nice during our original consultation. She stated that most couples conceive within 3 medicated cycles. Sadly that was not the case for us. At times she would seem compassionate but other times I felt like she had forgotten about me or was irritated that treatments weren't working.... First we did several rounds of clomid and trigger shot but my lining was too thin. Then several of femara and trigger shot with no luck. A few times my ultrasound got scheduled too late and I developed cysts so I had to be put on progesterone bc pills and be out until they went away. I had one positive pregnanxy cycle but hcg was very low. I was put immediately on progesterone but numbers kept lowering. I did a total of 5-6 cycles of iui with femara and trigger shot.
Some nurses [at Nashville Fertility Center-Nashville] were nice, some treated you like a number. When i had my chemical pregnancy they called and said good news! Your hcg is almost gone, which I wasn't expecting. They were not careful with their words at all.... Way too many people served there. Never received calls back in a timely manner. Always had to call myself.
How was your experience with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
Dr. Whitworth was very nice during our original consultation. She stated that most couples conceive within 3 medicated cycles. Sadly that was not the case for us. At times she would seem compassionate but other times I felt like she had forgotten about me or was irritated that treatments weren't working.
What's one piece of advice would you give a prospective patient of Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
Be sure to ask questions.
During treatment, were you treated like a number or a human with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
Way too many people served there. Never received calls back in a timely manner. Always had to call myself.
Describe the protocols Christine Whitworth used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
First we did several rounds of clomid and trigger shot but my lining was too thin. Then several of femara and trigger shot with no luck. A few times my ultrasound got scheduled too late and I developed cysts so I had to be put on progesterone bc pills and be out until they went away. I had one positive pregnanxy cycle but hcg was very low. I was put immediately on progesterone but numbers kept lowering. I did a total of 5-6 cycles of iui with femara and trigger shot.
Describe your experience with the nursing staff at Nashville Fertility Center (US Fertility Network clinic).
Some nurses were nice, some treated you like a number. When i had my chemical pregnancy they called and said good news! Your hcg is almost gone, which I wasn't expecting. They were not careful with their words at all.
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
Strengths for NFC: close location to my home, nice building, access, and parking Weaknesses for NFC: too many patients, poor communication, you feel like you have no hope and they certainly don't give any to you
Describe the costs associated with your care under Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic).
Ultrasounds were a little over $100 apiece, hcg shot was about $100 as well. Iui was $500.
What specific things went wrong at Nashville Fertility Center (US Fertility Network clinic)?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Lost results
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Nashville Fertility Center (US Fertility Network clinic).
I've mentioned most already. They never called back and I always had to call them for results. They weren't concerned when I was very newly pregnant ( ended in chemical) and I was having severe back pain.
NPS
5
Doctor
Christine Whitworth
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
NPS
5
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
2
NPS
0
Age 39 - 40
5 IUI
Cancer
Diminished Ovarian Reserve
Male Factor
European
Income $50K - $99K
1st of 4 Docs
1 IUI With Other Docs
3 IVF With Other Docs
Egg Freezing With Other Docs (cancer)
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Whitworth oversaw several IUIs for my husband and I. The clinic nurse, a different one every time, performed the IUIs. They did not write information down about what size speculum to use, so be sure to ask them to makes notes in case you have to repeat the experience. We tried Femara and the IUI...did not make me feel important or that she cared about our case. I feel like she focused on my numbers and did not see me as a person with feelings and concerns. We waited for two or three hours to see her on our first appointment at her clinic and no one came out to tell us that there was any reason (we had waited three months for this appointment). It was a very frustrating first visit to this clinic.
This clinic [Nashville Fertility Center] needs to work on their professionalism and care coordination...Strengths: you can get monitored early in the morning in the case that you need to get to work. There is valet parking outside. The clinic is easy to find. Weaknesses: The ultrasound experience was painful and harsh. The office lost my file on one occasion. The billing department was inconsistent.
How was your experience with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
This doctor was very busy and not present during our visit in such a way I do not think that she thought that our case was very important. I translated that to mean that she didn't think that our chance of success was very high. Her delivery of information was harsh to my husband. She never made eye contact with my husband in the first meeting, which made him feel very unimportant.
What's one piece of advice would you give a prospective patient of Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
Have you thought of trying other clinics or other doctors?
During treatment, were you treated like a number or a human with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
Dr. Whitworth did not make me feel important or that she cared about our case. I feel like she focused on my numbers and did not see me as a person with feelings and concerns. We waited for two or three hours to see her on our first appointment at her clinic and no one came out to tell us that there was any reason (we had waited three months for this appointment). It was a very frustrating first visit to this clinic.
Describe the protocols Christine Whitworth used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
Dr. Whitworth oversaw several IUIs for my husband and I. The clinic nurse, a different one every time, performed the IUIs. They did not write information down about what size speculum to use, so be sure to ask them to makes notes in case you have to repeat the experience. We tried Femara and the IUI.
Describe your experience with your nurse at Nashville Fertility Center (US Fertility Network clinic). (Assigned nurse: Andrea)
Failed to return calls, lost results, were not compassionate to me in the clinic with our interactions.
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
Strengths: you can get monitored early in the morning in the case that you need to get to work. There is valet parking outside. The clinic is easy to find. Weaknesses: The ultrasound experience was painful and harsh. The office lost my file on one occasion. The billing department was inconsistent.
Describe the costs associated with your care under Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic).
6-7,000
Describe Christine Whitworth's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nashville Fertility Center (US Fertility Network clinic).
NA
What specific things went wrong at Nashville Fertility Center (US Fertility Network clinic)?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Lost results
Describe the specific things that went wrong at Nashville Fertility Center (US Fertility Network clinic).
This clinic needs to work on their professionalism and care coordination.
NPS
2
Doctor
Christine Whitworth
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
2 of 5
NPS
0
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
1 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
10
NPS
10
Age 35 - 37
3 IUI
1 IVF
Diminished Ovarian Reserve
Unexplained
Income $50K - $99K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I have always felt like she [Dr. Christine Whitworth] was my partner in trying to reach this goal of having a child. Every step of the way she's supported me, listened and taken into consideration my situation, sometimes lack of funds and emotional well-being as we continue to move forward.... First did unmedicated IUI. Next we did a round of IVF with Gonal F and my resulting 2 embryos were chromosomally abnormal. I then did an FSH IUI with Follistem + Novarel + Ovidrel. First try with 1st donor was a BFN. Second try with 2nd donor was a BFP but baby's heartbeat was gone at 7w2d (likely chromosome issue again like IVF results) because it was awful trying to complete miscarriage (embryo was happy to hang around).
They [Nashville Fertility Center] generally run on time but there are times of extended waits for a scheduled appointment. That being said, when I needed to go in for last minute blood work or an u/s that was unscheduled they ALWAYS worked me in and honored my request to come in. Biggest weakness I'd have to say is having to leave messages for the nurses and them calling back later. It often ends up in a game of phone tag and you don't get to talk it through.
How was your experience with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
Infertility is a world of taking chances and hoping to hit the lucky combination. It is t fair to look to a doctor to have all of the answers, they can only give you the options. We've explored many options from IUI to IVF to FSH IUI. Sometimes it looks like it will work and it doesn't. Sometimes it feels like nothing is different but then you see a line getting darker on a pregnancy. Sometimes a heartbeat is there one week and gone the next. None of this hangs on Dr. Whitworth's shoulders or assessments, not does it fall on my body. Getting and staying pregnant is a shooting star and we're all just hoping to take a ride on one. Dr. Whitworth has always championed me and my options in this journey and I will see this through with her by my side.
What's one piece of advice would you give a prospective patient of Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
Expect the unexpected and don't have expectations or a timeline. Specifically, she will advocate for you so advocate for yourself and she will support you.
During treatment, were you treated like a number or a human with Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic)?
I have always felt like she was my partner in trying to reach this goal of having a child. Every step of the way she's supported me, listened and taken into consideration my situation, sometimes lack of funds and emotional well-being as we continue to move forward.
Describe the protocols Christine Whitworth used in your cycles at Nashville Fertility Center (US Fertility Network clinic) and their degree of success.
First did unmedicated IUI. Next we did a round of IVF with Gonal F and my resulting 2 embryos were chromosomally abnormal. I then did an FSH IUI with Follistem + Novarel + Ovidrel. First try with 1st donor was a BFN. Second try with 2nd donor was a BFP but baby's heartbeat was gone at 7w2d (likely chromosome issue again like IVF results) because it was awful trying to complete miscarriage (embryo was happy to hang around). Thought IVF would be best way to guarantee multiple embryos but proved that my diminished egg count is also matched with poor egg quality.
Describe your experience with the nursing staff at Nashville Fertility Center (US Fertility Network clinic).
Everyone is very helpful, compassionate, supportive and capable.
Describe your experience with Nashville Fertility Center (US Fertility Network clinic).
They generally run on time but there are times of extended waits for a scheduled appointment. That being said, when I needed to go in for last minute blood work or an u/s that was unscheduled they ALWAYS worked me in and honored my request to come in. Biggest weakness I'd have to say is having to leave messages for the nurses and them calling back later. It often ends up in a game of phone tag and you don't get to talk it through.
Describe the costs associated with your care under Christine Whitworth at Nashville Fertility Center (US Fertility Network clinic).
$$$$$. 16,000 for retrieval, 7,000 for transfer (that never happened, I think 90% was refunded). $500 per IUI procedure, approx $3,000 per FSH IUI all in with meds + donor sperm. $500 for initial visit. $500 for genetic testing.
Describe Christine Whitworth's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nashville Fertility Center (US Fertility Network clinic).
No applicable.
NPS
10
Doctor
Christine Whitworth
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Nashville Fertility Center (US Fertility Network clinic)
Nashville
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5

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