Nevada Center for Reproductive Medicine

2 doctors work here

Rated 7.9
Strongly recommend: 51%Neutral: 28%Don't recommend: 21%7.9
51% strongly recommend
29 reviews
Operations
8.3
8.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.4
8.4
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.1
8.1
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.3
8.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
6.6
6.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
539
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 1 office

Reno
645 Sierra Rose Drive
Reno, NV 89511

29 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2020, Unknown Success
NPS
7
NPS
3
Age 27 - 31
PCOS
Recurrent Pregnancy Loss
European
Income $50K - $99K
Nurse or HC Services
1st of 3 Docs
1 Fertility Medications With Other Docs
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
[Dr. Scott Whitten] is very knowledgeable and determined to help me become pregnant. With my history, the treatment plan had needed to change multiple times, but I am still hopeful for success. There has always been a sensitive approach to my care and flexibility with options based on my comfort level...Be prepared to stay in it for the long haul. Results do not seem to happen right away for me based on proposed treatment.
The clinic [Nevada Center for Reproductive Medicine] is a warm and inviting environment for the typical patient. Unfortunately, I have become very uncomfortable at this office due to the repeated lack of success to become pregnant...I get further discouraged seeing the newborn photography and patient testimonials around which promotes this false sense of reassurance...I have struggled to communicate with the nursing staff. The phone system is not typically operated well to get a timely response if at all. One of the nurses that I seemed to be assigned did not interact positively and gave me the impression that I was an inconvenience. With all of my fertility struggles I need a more understanding and compassionate person handling my care rather than what I received at this office.
How was your experience with Scott Whitten at Nevada Center for Reproductive Medicine?
Scott Whitten is very knowledgeable and determined to help me become pregnant. With my history, the treatment plan had needed to change multiple times, but I am still hopeful for success. There has always been a sensitive approach to my care and flexibility with options based on my comfort level.
What's one piece of advice would you give a prospective patient of Scott Whitten at Nevada Center for Reproductive Medicine?
Be prepared to stay in it for the long haul. Results do not seem to happen right away for me based on proposed treatment.
Describe your experience with the nursing staff at Nevada Center for Reproductive Medicine.
Unfortunately, I have struggled to communicate with the nursing staff. The phone system is not typically operated well to get a timely response if at all. One of the nurses that I seemed to be assigned did not interact positively and gave me the impression that I was an inconvenience. With all of my fertility struggles I need a more understanding and compassionate person handling my care rather than what I received at this office.
Describe your experience with Nevada Center for Reproductive Medicine.
The clinic is a warm and inviting environment for the typical patient. Unfortunately, I have become very uncomfortable at this office due to the repeated lack of success to become pregnant. The decor of the clinic is now extremely depressing every time I am requested to be seen for a visit. I get further discouraged seeing the newborn photography and patient testimonials around which promotes this false sense of reassurance.
What specific things went wrong at Nevada Center for Reproductive Medicine?
  • Failed to call with results
  • Failed to convey critical information
7
Doctor
Scott Whitten
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
5 of 5
3
Clinic
Nevada Center for Reproductive Medicine
Reno
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
NPS
9
NPS
9
Age 28 - 30
5 IUI
1 IVF
Male Factor
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Whitten] listened to our concerns and was patient with all our questions. He was respectful and compassionate at all times. He has a friendly and easy going demeanor. The only negative was that he couldn't really explain why our IVF failed...Ask all and any questions you need to. You are the customer at the end of the day...I had a normal protocol for my IVF as my testing work up was normal.
The IVF coordinator [at Nevada Center for Reproductive Medicine] was sometimes rude if you asked too many questions. She lacked compassion in a field where it is a dire trait to have...we were very pleased with our experience at NCRM. They were compassionate and caring employees that love their job...The office was very personable and remembered everything about our case. They did mention what a large group of people they had going through IVF at the same time as us which was a bit of a turn off.
How was your experience with Scott Whitten at Nevada Center for Reproductive Medicine?
We were very pleased with Dr. Whitten. He listened to our concerns and was patient with all our questions. He was respectful and compassionate at all times. He has a friendly and easy going demeanor. The only negative was that he couldn't really explain why our IVF failed.
What's one piece of advice would you give a prospective patient of Scott Whitten at Nevada Center for Reproductive Medicine?
Ask all and any questions you need to. You are the customer at the end of the day.
During treatment, were you treated like a number or a human with Scott Whitten at Nevada Center for Reproductive Medicine?
The office was very personable and remembered everything about our case. They did mention what a large group of people they had going through IVF at the same time as us which was a bit of a turn off.
Describe the protocols Scott Whitten used in your cycles at Nevada Center for Reproductive Medicine and their degree of success.
I had a normal protocol for my IVF as my testing work up was normal.
Describe your experience with your nurse at Nevada Center for Reproductive Medicine. (Assigned nurse: Megan)
The IVF coordinator was sometimes rude if you asked too many questions. She lacked compassion in a field where it is a dire trait to have.
Describe your experience with Nevada Center for Reproductive Medicine.
Overall, we were very pleased with our experience at NCRM. They were compassionate and caring employees that love their job. We would recommend this clinic to any family or friends dealing with infertility and requiring intervention.
Describe the costs associated with your care under Scott Whitten at Nevada Center for Reproductive Medicine.
20k total for IVF including medications and no insurance coverage
9
Doctor
Scott Whitten
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Nevada Center for Reproductive Medicine
Reno
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 45
Poor Egg Quality
South Asian
Black or African-American
Income $0 - $49K
Only Doc Seen
IVF With Other Docs
Donor Eggs With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
I love him [Dr. Scott Whitten]. Seems he genuinely cares. Had some y questions and sat and explained everything so we could understand the whole processes. We think the universe lines up for us to connect with him. Super happy we chose him as our doctor...He’s awesome explained everything to my husband and I. Answered all questions
If you want caring nurses and doctor go see them [NV Center for Reproductive Med]. They listen to all your concerns and fears. May not be the news you want but they are very compassionate. We looked at tons of donors and were just so patient. Highly recommend.... The nurses are great. Get back to me so quickly. Answered all my questions even if I emailed a million tones a day. Always happy when we go to the office. Made us feel comfortable
How was your experience with Scott Whitten at Nevada Center for Reproductive Medicine?
I love him. Seems he genuinely cares. Had some y questions and sat and explained everything so we could understand the whole processes. We think the universe lines up for us to connect with him. Super happy we chose him as our doctor.
What's one piece of advice would you give a prospective patient of Scott Whitten at Nevada Center for Reproductive Medicine?
Ask as many questions as you want. Email often if need be.
During treatment, were you treated like a number or a human with Scott Whitten at Nevada Center for Reproductive Medicine?
He’s awesome explained everything to my husband and I. Answered all questions
Describe your experience with the nursing staff at Nevada Center for Reproductive Medicine.
The nurses are great. Get back to me so quickly. Answered all my questions even if I emailed a million tones a day. Always happy when we go to the office. Made us feel comfortable
Describe your experience with Nevada Center for Reproductive Medicine.
If you want caring nurses and doctor go see them. They listen to all your concerns and fears. May not be the news you want but they are very compassionate. We looked at tons of donors and were just so patient. Highly recommend.
10
Doctor
Scott Whitten
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Nevada Center for Reproductive Medicine
Reno
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 32
3 IUI
Unexplained
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He’s [Dr. Russell Foulk] kind, caring, compassionate, and an expert in the RE field. He’s taken great care of us! He outlined all our factors and then each step in our protocol. No surprises. Can’t say enough great things about Dr. Foulk!... The clinic [Nevada Center for Reproductive Medicine] is really nice, the staff are incredibly friendly and make you feel like family. From the first phone call to all of our appointments, I love the NCRM staff. They definitely know you by name and go to great lengths to provide exceptional care.
The clinic [Nevada Center for Reproductive Medicine] is really nice, the staff are incredibly friendly and make you feel like family. From the first phone call to all of our appointments, I love the NCRM staff. They definitely know you by name and go to great lengths to provide exceptional care.... He’s [Dr. Russell Foulk] kind, caring, compassionate, and an expert in the RE field. He’s taken great care of us! He outlined all our factors and then each step in our protocol. No surprises. Can’t say enough great things about Dr. Foulk!
How was your experience with Russell Foulk at Nevada Center for Reproductive Medicine?
He’s kind, caring, compassionate, and an expert in the RE field. He’s taken great care of us! He outlined all our factors and then each step in our protocol. No surprises. Can’t say enough great things about Dr. Foulk!
What's one piece of advice would you give a prospective patient of Russell Foulk at Nevada Center for Reproductive Medicine?
Trust his advice - you’re in the best care!
Describe your experience with Nevada Center for Reproductive Medicine.
The clinic is really nice, the staff are incredibly friendly and make you feel like family. From the first phone call to all of our appointments, I love the NCRM staff. They definitely know you by name and go to great lengths to provide exceptional care.
10
Doctor
Russell Foulk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Nevada Center for Reproductive Medicine
Reno
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5