New England Fertility Institute

1 doctors work here

Rated 9.1
Strongly recommend: 86%Don't recommend: 14%9.1
86% strongly recommend
9 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
9.4
9.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.1
9.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.6
8.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.4
9.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
9.6
9.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
552
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 1 office

Stamford
1275 Summer Street, Suite 201
Stamford, CT 06905

9 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unknown Success
NPS
10
NPS
10
Age 32
1 IVF
Male Factor
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Lavy has provided outstanding care during the IVF process. He has been knowledgeable, honest, and friendly every visit. He explained the process very honestly and made sure I understood what was happening each step...I was made to feel welcome from all staff. Every phone call was responded to immediately. The staff went above and beyond to make sure I was comfortable with and understood every step of the process...
Susan, Heidi, and Grace [at New Eng-Fertility] all provided excellent care. They provided very detailed explanations of each step of the process and responded to calls immediately. They were very kind, punctual, and organized. Shea did an excellent job handling and assisting with insurance and billing situations...They are very kind, punctual and organized. I would highly recommend this practice!...
How was your experience with Gad Lavy at New England Fertility Institute?
Dr. Lavy has provided outstanding care during the IVF process. He has been knowledgeable, honest, and friendly every visit. He explained the process very honestly and made sure I understood what was happening each step.
What's one piece of advice would you give a prospective patient of Gad Lavy at New England Fertility Institute?
I would highly recommend Dr. Lavy and the New England Fertility practice!
During treatment, were you treated like a number or a human with Gad Lavy at New England Fertility Institute?
The minute I walked through the door, I was made to feel welcome from all staff. Every phone call was responded to immediately. The staff went above and beyond to make sure I was comfortable with and understood every step of the process.
Describe the protocols Gad Lavy used in your cycles at New England Fertility Institute and their degree of success.
Prior to the egg retrieval, I was taking Estradiol and Prometrium pills, then Follistim, Ganirelix, and Menopur injections. I produced 31 eggs, and 21 embryos resulted. Due to hyperstimulation, my 12 eligible embryos were frozen, and a transfer was done my next cycle. During this period, I took daily injections of Leuprolide, Estradiol pills, and Progesterone suppositories. A few days prior to my embryo transfer, I discontinued Leuprolide and began every other day with Progesterone injections. One week post transfer, HCG was detected from a blood test. I am awaiting two week blood test for pregnancy results.
Describe your experience with your nurse at New England Fertility Institute. (Assigned nurse: Susan)
Susan, Heidi, and Grace all provided excellent care. They provided very detailed explanations of each step of the process and responded to calls immediately. They were very kind, punctual, and organized. Shea did an excellent job handling and assisting with insurance and billing situations.
Describe your experience with New England Fertility Institute.
They are very kind, punctual and organized. I would highly recommend this practice!
Describe your experience with your monitoring appointments at New England Fertility Institute.
Morning appointments were always quick, even if there were others in the office waiting when I arrived. They staff was willing to work with my schedule to fit me in during hours convenient for my work schedule.
Describe the costs associated with your care under Gad Lavy at New England Fertility Institute.
I was provided cost a breakdown for the worst case financial scenario, but did not come near those costs due to the staff working closely with my insurance company to have many services covered. Our total out-of-pocket expenses were around $5,000.
10
Doctor
Gad Lavy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New England Fertility Institute
Stamford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
NPS
10
NPS
10
Age 33 - 34
2 IUI
Unexplained
European
Income $100K - $199K
Teacher
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Lavy has a calm and serious demeanor. He is also very thoughtful before he moves forward with procedures. He speaks very matter of factly and explains things in a way that is easy to understand. ...He explained that he felt that my body didn't respond as well as he had hoped to Clomid. At this time, he was also sure to explain that injectable fertility drugs would increase my chances of conceiving multiples. After taking fertility drugs for my second cycle, I conceived our twins.
Every person who works there [New Eng Fertility ] makes an effort to get to know you and makes you feel cared for. I had pleasant interactions with everyone there. The people who work at NEFI are professional, competent, and compassionate. If for some reason you find the larger metal speculums uncomfortable, I would suggest that you request a smaller size to make certain procedures more comfortable for you.
How was your experience with Gad Lavy at New England Fertility Institute?
Dr. Lavy has a calm and serious demeanor. He is also very thoughtful before he moves forward with procedures. He speaks very matter of factly and explains things in a way that is easy to understand. When my hysterosalpingogram (HSG) results were inconclusive, he explained to me the next procedure I would need and why. Once that procedure also came back inconclusive, he talked to me about why he believed I should use Clomid for my first IUI. I only tried Clomid for one cycle before he suggested that I use injectable fertility drugs. He explained that he felt that my body didn't respond as well as he had hoped to Clomid. At this time, he was also sure to explain that injectable fertility drugs would increase my chances of conceiving multiples. After taking fertility drugs for my second cycle, I conceived our twins.
What's one piece of advice would you give a prospective patient of Gad Lavy at New England Fertility Institute?
While he may not come off as being overly warm due to the fact that his facial expressions are often serious and his tone of voice always communicates the same level of calm, please be reassured that he is knowledgeable and has a plan.
During treatment, were you treated like a number or a human with Gad Lavy at New England Fertility Institute?
Everyone from the the front desk staff, to the billing personnel, to the ultrasound techs, to the nurses, to Dr. Levy himself were always courteous, friendly, knowledgeable, and supportive. I always felt like they remembered me from visit to visit and were always sure to ask about my partner and my family. Additionally, whenever I had a question, they always returned phone calls and emails in a timely manner.
Describe your experience with your nurse at New England Fertility Institute. (Assigned nurse: Francie)
Francie was very thorough in her explanations of the planned course of action for each cycle and was always willing to field my questions . She was very supportive during my entire process and responded to my phone calls in a timely fashion.
Describe your experience with New England Fertility Institute.
Every person who works there makes an effort to get to know you and makes you feel cared for. I had pleasant interactions with everyone there. The people who work at NEFI are professional, competent, and compassionate. If for some reason you find the larger metal speculums uncomfortable, I would suggest that you request a smaller size to make certain procedures more comfortable for you.
Describe the costs associated with your care under Gad Lavy at New England Fertility Institute.
Because Dr. Lavy was a participating provider in our health plan at the time, we just had to pay co-pays for our visits. However, most of our fertility drugs were not covered, and we had to pay out-of-pocket for most of those. That being said, NEFI gave us the names of some pharmacies that offered us discounts on certain fertility drugs.
10
Doctor
Gad Lavy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New England Fertility Institute
Stamford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2018, Unknown Success
NPS
8
NPS
5
Age 40 - 42
6 IVF
Diminished Ovarian Reserve
PCOS
Uterine Fibroids
Black or African-American
Income $100K - $199K
Sales Representative
2nd of 2 Docs
1 IUI With Other Docs
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
She [Dr. Browne] is willing to do untested multiple embryo transfer as well as up to two tested embryos...Her bedside manner is so compassionate. She takes to time to throughly explain things. She also is helpful in providing great articles to read. She has been my biggest cheerleader while setting realistic expectations...She is clear and focused. She always seems as committed as the first time I met her to help me have a child. It seems as though it is truly her life’s work. She explains all the risks. And is willing to shift when new information arises in my treatment.
They [staff at New England Fertility Center] don’t communicate well with one another. And the finance department is a bit chilly in their responses. But they are tech savvy and their portal works well. Some of the nurses are very very compassionate. When things are trying they are encouraging. Their billing is wacky and it seems as though they don’t always keep track of when and what they are charging.
How was your experience with Hyacinth Nicole Browne at New England Fertility Institute?
She is clear and focused. She always seems as committed as the first time I met her to help me have a child. It seems as though it is truly her life’s work. She explains all the risks. And is willing to shift when new information arises in my treatment.
What's one piece of advice would you give a prospective patient of Hyacinth Nicole Browne at New England Fertility Institute?
Always speak directly to her.
During treatment, were you treated like a number or a human with Hyacinth Nicole Browne at New England Fertility Institute?
Her bedside manner is so compassionate. She takes to time to throughly explain things. She also is helpful in providing great articles to read. She has been my biggest cheerleader while setting realistic expectations.
Describe the protocols Hyacinth Nicole Browne used in your cycles at New England Fertility Institute and their degree of success.
I don’t remember them all..
Describe your experience with the nursing staff at New England Fertility Institute.
They are okay, but not as good as good as Dr. Browne.
Describe your experience with New England Fertility Institute.
They don’t communicate well with one another. And the finance department is a bit chilly in their responses. But they are tech savvy and their portal works well. Some of the nurses are very very compassionate. When things are trying they are encouraging. Their billing is wacky and it seems as though they don’t always keep track of when and what they are charging.
Describe your experience with your monitoring appointments at New England Fertility Institute.
It was VIP treatment. No wait.
Describe the costs associated with your care under Hyacinth Nicole Browne at New England Fertility Institute.
$25,000 for a whole Cycle. $895 for a visit with blood and ultrasound.
Describe Hyacinth Nicole Browne's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New England Fertility Institute.
She is willing to do untested multiple embryo transfer as well as up to two tested embryos
What specific things went wrong at New England Fertility Institute?
  • Lost appointments
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at New England Fertility Institute.
On one of my protocols they gave me conflicting information as to the timing of my trigger shot. My doctor said one thing. But the nurse told me something else which caused me to ovulate early and my cycle was not successful. Also they couldn’t remember if they billed me for certain procedures..
8
Doctor
Hyacinth Nicole Browne
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
5
Clinic
New England Fertility Institute
Stamford
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
10
Age 34
European
Income $100K - $199K
Writer
Only Doc Seen
IVF With Other Docs
Donor Eggs With Other Docs
Surrogacy With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He's [Dr. Gad Lavy] straight to the point, doesn't mince words, and was upfront with us on every aspect of our surrogacy process. We even went as far as pushing back on a surrogacy match because she didn't want to be seen by a male doctor - but we picked Dr. Lavy for his expertise so that was a non-negotiable. That's how much trust we have in him...He took the time to go through absolutely everything with my husband and I -even going as far as giving us his cell phone number in case we needed to reach him
[New England Fertility Institute] Strengths - extremely kind, knowledgeable and to the point. They will work with you to make sure that everything is done right, even if it takes time. Weaknesses - only having one doctor makes scheduling a bit tight...Shantai was our coordinator - she took us under her wing from day 1 of signing on and stayed with us all the way through embryo maturation at Day 5 - we loved her!
How was your experience with Gad Lavy at New England Fertility Institute?
He's straight to the point, doesn't mince words, and was upfront with us on every aspect of our surrogacy process. We even went as far as pushing back on a surrogacy match because she didn't want to be seen by a male doctor - but we picked Dr. Lavy for his expertise so that was a non-negotiable. That's how much trust we have in him.
What's one piece of advice would you give a prospective patient of Gad Lavy at New England Fertility Institute?
He's extremely busy and the only doctor in his clinic - if your zoom gets pushed because of a patient emergency - don't take it personally.
During treatment, were you treated like a number or a human with Gad Lavy at New England Fertility Institute?
He took the time to go through absolutely everything with my husband and I -even going as far as giving us his cell phone number in case we needed to reach him.
Describe your experience with your nurse at New England Fertility Institute. (Assigned nurse: Shantai Rivera )
Shantai was our coordinator - she took us under her wing from day 1 of signing on and stayed with us all the way through embryo maturation at Day 5 - we loved her!
Describe your experience with New England Fertility Institute.
Strengths - extremely kind, knowledgeable and to the point. They will work with you to make sure that everything is done right, even if it takes time. Weaknesses - only having one doctor makes scheduling a bit tight
Describe the costs associated with your care under Gad Lavy at New England Fertility Institute.
31,000
10
Doctor
Gad Lavy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New England Fertility Institute
Stamford
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
8
NPS
5
Age 31
2 IVF
Diminished Ovarian Reserve
Income $50K - $99K
3rd of 3 Docs
Neutral
Doesn't Recommend
Unsuccessful
She [Dr. Browne] offered me her personal cell phone and would text me with results.she was also very caring.... She is a wonderful doctor with great bedside manner. She is great with women with diminished ovarian reserve and truly did what other doctors couldn’t do. I haven’t had success yet, but she did get me to respond to medications, which was much more than others could!... I did not benefit from the high dose protocols ( menopur, ganirelix) but did for low dose!
New England Fertility is very expensive for the out-of-pocket patient. The office is beautiful and clean/ the lady who takes blood is very nice and personable. The procedures are very organized! I highly recommend Dr. Browne for individualized attention.... I preferred to work with my doctor as much as possible, as the nurses weren’t very warm.... I believe one cycle without medications is around $17,000
How was your experience with Hyacinth Nicole Browne at New England Fertility Institute?
She is a wonderful doctor with great bedside manner. She is great with women with diminished ovarian reserve and truly did what other doctors couldn’t do. I haven’t had success yet, but she did get me to respond to medications, which was much more than others could!
What's one piece of advice would you give a prospective patient of Hyacinth Nicole Browne at New England Fertility Institute?
Trust her!
During treatment, were you treated like a number or a human with Hyacinth Nicole Browne at New England Fertility Institute?
She offered me her personal cell phone and would text me with results.she was also very caring.
Describe the protocols Hyacinth Nicole Browne used in your cycles at New England Fertility Institute and their degree of success.
I did not benefit from the high dose protocols ( menopur, ganirelix) but did for low dose!
Describe your experience with your nurse at New England Fertility Institute. (Assigned nurse: Helen )
I preferred to work with my doctor as much as possible, as the nurses weren’t very warm.
Describe your experience with New England Fertility Institute.
New England Fertility is very expensive for the out-of-pocket patient. The office is beautiful and clean/ the lady who takes blood is very nice and personable. The procedures are very organized! I highly recommend Dr. Browne for individualized attention.
Describe your experience with your monitoring appointments at New England Fertility Institute.
Monitoring was super convenient and fast!
Describe the costs associated with your care under Hyacinth Nicole Browne at New England Fertility Institute.
Very expensive if not covered under insurance! I believe one cycle without medications is around $17,000
Describe Hyacinth Nicole Browne's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New England Fertility Institute.
She prefers transferring one of its a 5-day embryo but will transfer multiple for 3-day embryos.
8
Doctor
Hyacinth Nicole Browne
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
5
Clinic
New England Fertility Institute
Stamford
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2017 - 2018, Unknown Success
NPS
8
NPS
9
Age 40 - 41
Surrogacy
Recurrent Pregnancy Loss
Ashkenazi Jewish
Income $200K - $499K
Doctor
2nd of 2 Docs
4 IUI With Other Docs
IVF With Other Docs
3 Embryo Freezing With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
Overall excellent. He explained thing clearly. He really understood the gestational carrier process and when things Weren’t going as expected I felt very confident that he really thought about why and what to do neXt... As a physician myself sometimes I wanted to know more about the potential bad outcomes but I think for most his Level of optimism would be perfect His experience w gestational carriers was really helpful and he trained his staff very well
Organized and efficient. Nice facilities [New Eng Fertility- Stamford]. Occasionally had to push for sooner procedure dates because I was able to think more creatively about how to make it work-then they would always accomodate. The billing was easy-out of pocket but straightforward. One very small pharmacy miscommunication occurred and they paid for the extra meds... The coordinator and nurse were excellent. Very responsive by phone and email and clearly reached out to dr. Lavy when appropriate
How was your experience with Gad Lavy at New England Fertility Institute?
Overall excellent. He was very optimistic. As a physician myself sometimes I wanted to know more about the potential bad outcomes but I think for most his Level of optimism would be perfect His experience w gestational carriers was really helpful and he trained his staff very well
What's one piece of advice would you give a prospective patient of Gad Lavy at New England Fertility Institute?
Ask about what to expect when things do not go as planned
During treatment, were you treated like a number or a human with Gad Lavy at New England Fertility Institute?
Overall excellent. He explained thing clearly. He really understood the gestational carrier process and when things Weren’t going as expected I felt very confident that he really thought about why and what to do neXt
Describe the protocols Gad Lavy used in your cycles at New England Fertility Institute and their degree of success.
Frozen transfer of PGS normal embryo (single) to a proven GC w lupron, oral estrogen and IM PIO
Describe your experience with your nurse at New England Fertility Institute.
The coordinator and nurse were excellent. Very responsive by phone and email and clearly reached out to dr. Lavy when appropriate
Describe your experience with New England Fertility Institute.
Organized and efficient. Nice facilities. Occasionally had to push for sooner procedure dates because I was able to think more creatively about how to make it work-then they would always accomodate. The billing was easy-out of pocket but straightforward. One very small pharmacy miscommunication occurred and they paid for the extra meds
Describe the costs associated with your care under Gad Lavy at New England Fertility Institute.
About $7000 for FET. 1200 a year for storage. $5000 for GC screening
Describe Gad Lavy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New England Fertility Institute.
We only wanted to do single
8
Doctor
Gad Lavy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
New England Fertility Institute
Stamford
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2010, Successful
NPS
9
NPS
9
Age 38 - 39
1 IUI
1 IVF
Unexplained
Income $200K - $499K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Personable, good bedside manner. Felt very comfortable under his [Dr. Lavy] care, always answered questions and put my mind at ease....I met with Dr. Levy for a consultation after taking a six month break from the fertility madness. My husband and I were impressed with him from the get go. I felt like he listened to me and to what I felt was not working from my previous experience. He gave me his opinion on what should be the next steps and together I felt like we established a clear plan of attack to move forward with. In the end, the collaborative plan was successful.
They [staff at New England Fertility] always knew who I was, always answered my questions, knew I could call at any time and get answers.... I met with Dr. Levy for a consultation after taking a six month break from the fertility madness. My husband and I were impressed with him from the get go. I felt like he listened to me and to what I felt was not working from my previous experience. He gave me his opinion on what should be the next steps and together I felt like we established a clear plan of attack to move forward with. In the end, the collaborative plan was successful.
How was your experience with Gad Lavy at New England Fertility Institute?
Personable, good bedside manner. Felt very comfortable under his care, always answered questions and put my mind at ease. I was previously under the care of another top fertility clinic in the Stamford/Norwalk area for almost two years. I left that practice because I felt like I was being pumped with hormones and that there was no clear plan or strategy with regard to my fertility issues. I met with Dr. Levy for a consultation after taking a six month break from the fertility madness. My husband and I were impressed with him from the get go. I felt like he listened to me and to what I felt was not working from my previous experience. He gave me his opinion on what should be the next steps and together I felt like we established a clear plan of attack to move forward with. In the end, the collaborative plan was successful.
What's one piece of advice would you give a prospective patient of Gad Lavy at New England Fertility Institute?
Have your own plan going in and compromise, a doctor and patient should meet in the middle, because as a woman you know your body better than anyone else.
During treatment, were you treated like a number or a human with Gad Lavy at New England Fertility Institute?
The staff always knew my name and were very personable.
Describe your experience with your nurse at New England Fertility Institute.
They always knew who I was, always answered my questions, knew I could call at any time and get answers.
9
Doctor
Gad Lavy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
New England Fertility Institute
Stamford
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2012, Successful
NPS
10
NPS
10
Age 32 - 33
7 IUI
Unexplained
European
Income $100K - $199K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
We didn't see Dr. Lavy (personally) every visit, in fact I'm not sure we saw him even once a cycle (but maybe we did - it was awhile ago). That said, his nurses were exceptional, and I never once wished that we were seeing him instead of the nurses... I know that he was heavily involved in our care, even when the nurses carried out the procedures.
We didn't see Dr. Lavy (personally) every visit, in fact I'm not sure we saw him even once a cycle (but maybe we did - it was awhile ago). That said, his nurses [New Eng Fertility] were exceptional, and I never once wished that we were seeing him instead of the nurses. I had 100% confidence in them.
How was your experience with Gad Lavy at New England Fertility Institute?
We didn't see Dr. Lavy (personally) every visit, in fact I'm not sure we saw him even once a cycle (but maybe we did - it was awhile ago). That said, his nurses were exceptional, and I never once wished that we were seeing him instead of the nurses. I had 100% confidence in them. When we did see him, he was warm and kind (although quiet and perhaps introverted) and had a very calm energy. I know that every time any decisions were made about a cycle, that he had been the decision-maker in a detailed meeting involving all of the individuals who were caring for us. The nurses shared the information that came out of those meetings with us, and let us know when they were scheduled to occur, so I know that he was heavily involved in our care, even when the nurses carried out the procedures.
During treatment, were you treated like a number or a human with Gad Lavy at New England Fertility Institute?
I felt that the staff (from the receptionists to the phlebotomists to the radiologists to the nurses to the doctor himself) knew our names (both mine and my wife's) and treated us warmly every time we called or visited. They were compassionate about our care, truly seemed disappointed for us when a cycle was not successful, and were gentle with the care and recommendations. They respected our opinions, fears, concerns and desires.
Describe the protocols Gad Lavy used in your cycles at New England Fertility Institute and their degree of success.
Because we are a lesbian couple with no known fertility issues, we did not want to start with fertility drugs if we could avoid it. I went through a routine "test cycle" during which they monitored me and checked baselines, and did a HSG to test whether my Fallopian tubes were clear. It did not appear that I had any problems, so they allowed me to go through three IUI cycles without drugs. They didn't actually recommend this, and encouraged us to try Clomid, but they respected our wishes and allowed us to go through with it. Once we'd completed three cycles without success, we agreed to try Clomid. I believe I went through two IUI cycles using Clomid, and they told me that they did not feel I was responding to it, and they recommended Folistim (injectibles). I did that for a few cycles, at least one of which resulted in overstimulation, and they refused to do the IUI for fear of super multiples. In all, I had 7 complete IUI procedures over the course of 10 months (one of those off months was the overstimulation month, and I don't honestly remember why we skipped the other months, there may have been months when we simply needed an emotional break). My only positive pregnancy test was the last cycle, which was with Follistim and a trigger injection, and I became pregnant with my son, a healthy singleton. All of my IUI cycles involved two days of back-to-back IUI. That said, I believe now they may time them differently (my wife went through it and they spaced hers one day apart).
Describe your experience with your nurse at New England Fertility Institute. (Assigned nurse: Franci Sheehan)
She was very honest, very transparent, but also very compassionate and kind. She knew when to be very direct and when to be gentle. She got to know us well and we felt she truly cared, but she was also no-nonsense when it was called for. We trusted her completely.
10
Doctor
Gad Lavy
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New England Fertility Institute
Stamford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

Successful
NPS
10
NPS
10
Donor Eggs
Surrogacy
Ashkenazi Jewish
Income $200K - $499K
Engineer
2nd of 2 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Surrogacy With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
He[Dr. Lavy] is really super nice. He makes everyone feel comfortable in a special way. In a sense, when you battle w fertility you may become very sensitive and you want to feel by someone who cares for you. Dr. Lavy, in his unique way will make you feel that way.
He [Dr. Lavy of New England Fertility] is really supper nice. He makes everyone feel comfortable in a special way. In a sense, when you battle w fertility you may become very sensitive and you want to feel by someone who cares for you. Dr. Lavy , in his unique way will make you feel that way.
How was your experience with Gad Lavy at New England Fertility Institute?
He is really supper nice. He makes everyone feel comfortable in a special way. In a sense, when you battle w fertility you may become very sensitive and you want to feel by someone who cares for you. Dr. Lavy , in his unique way will make you feel that way.
During treatment, were you treated like a number or a human with Gad Lavy at New England Fertility Institute?
If I need to think of what makes Dr. Lavy different to others, it will be his personality.
10
Doctor
Gad Lavy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New England Fertility Institute
Stamford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5

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