Generation Next Fertility

4 doctors work here

Rated 7.6
Strongly recommend: 62%Neutral: 12%Don't recommend: 26%7.6
62% strongly recommend
52 reviews
Operations
8.4
8.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9
9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.4
7.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.4
8.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
6.7
6.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,204
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 3 offices

Garden City
300 Garden City Plaza, Suite 220
Garden City, NY 11530
New York City
115 East 57th St., Floor 11
New York, NY 10022
Westchester County
280 N Central Ave, Suite 303
Hartsdale, NY 10530
Show 1 more

52 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 37 - 38
1 IUI
Male Factor
Poor Egg Quality
Unexplained
European
Income $50K - $99K
3rd of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Nejat has an impeccable bedside manner. He seems to remember the small details about you and always makes your questions feel welcome and thoughtfully answered...He was very diligent at tracking and changing the course of my IUI as needed (e.g., he allowed us to come in early for the insemination procedure after addressing my concerns regarding the time between the Ovidrel trigger shot and the procedure
[Generation Next Fertility] Scheduling abilities and easily accessible monitoring hours on weekday mornings and Saturdays, however the first-come-first serve nature of this lends itself to lengthy wait times...The online portal with blood and ultrasound results makes it easy and quick to get results and is extremely helpful...nursing staff were pleasant enough and called back within 2-hours if I had questions.
How was your experience with Edward Nejat at Generation Next Fertility?
Dr. Nejat is a fantastic doctor. He was very diligent at tracking and changing the course of my IUI as needed (e.g., he allowed us to come in early for the insemination procedure after addressing my concerns regarding the time between the Ovidrel trigger shot and the procedure, and he also explained the timeframe for the egg traveling down the fallopian tube to help me understand the timing). For my most recent consultation regarding IVF, he thoughtfully went through the expected process including showing us a slide show of egg development and hatching. He offered multiple breaks in this discussion for us to ask questions and to check we understood everything. He is generally a warm and empathic doctor! I have recommended him to a friend who now sees him also.
What's one piece of advice would you give a prospective patient of Edward Nejat at Generation Next Fertility?
If you have to wait to begin as one of his patients he is well worth the wait.
During treatment, were you treated like a number or a human with Edward Nejat at Generation Next Fertility?
Dr. Nejat has an impeccable bedside manner. He seems to remember the small details about you and always makes your questions feel welcome and thoughtfully answered.
Describe the protocols Edward Nejat used in your cycles at Generation Next Fertility and their degree of success.
We stimulated with 50mg of Clomid, rather than a higher dose as I usually ovulate on my own. We used Ovidrel to trigger ovulation at day 14 based on the size of two follicles (both 19mm) and slight indication on blood work that my LH levels were rising. Although not standard practice at his clinic, he offered us two inseminations in response to my request (we ended up only going with one).
Describe your experience with the nursing staff at Generation Next Fertility.
Nursing staff were pleasant enough and called back within 2-hours if I had questions. The one who gave the trigger shot in office seemed a little hesitant, like she may have been new at this.
Describe your experience with Generation Next Fertility.
Scheduling abilities and easily accessible monitoring hours on weekday mornings and Saturdays, however the first-come-first serve nature of this lends itself to lengthy wait times. Also, it's impressive that you can make a consultation appt with Dr. Nejat within one week timeframe even though he is a busy doctor. The online portal with blood and ultrasound results makes it easy and quick to get results and is extremely helpful for tracking what happened if you have treatment over multiple cycles.
Describe the costs associated with your care under Edward Nejat at Generation Next Fertility.
Other than a copay of $40 for each visit including monitoring and $88 for Ovidrel shot (which was cheaper than the pharmacy, Freedom Pharmacy, that they send prescriptions to), costs were covered by my insurance
Describe Edward Nejat's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Generation Next Fertility.
No comments
NPS
10
Doctor
Edward Nejat
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Generation Next Fertility
New York City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 33 - 34
European
Middle Eastern
Income $100K - $199K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Janelle took lots of time to explain the IVF process as related to a person like me, who is a carrier of a genetic disease. She answered all of my questions in a way I could easily understand. She also personally saw that I was connected with the lab that is completing my PGS...I would say that she almost seemed too excited to work with me, based on my Fragile X carrier status...Janelle is incredibly knowledgeable. She has a lot of experience and made me feel very comfortable.
It's a beautiful facility [Generation Next Fertility] very close to train access..I would only recommend going there if you need a specialist in genetic factors. The office itself is very welcoming. The rooms feel private and the furniture is very comfy. All the suites are decked out with large screens so you can see what's happening during your sono....[nurses] Very kind! They have an excellent demeanor and they are all very knowledgeable
How was your experience with Janelle Luk at Generation Next Fertility?
Janelle is incredibly knowledgeable. She has a lot of experience and made me feel very comfortable. I would say that she almost seemed too excited to work with me, based on my Fragile X carrier status. It almost felt like I was going to be a fun experiment, but as we continued to work together it appeared that she's just really into what she does. That's who I want as my doctor. Someone who loves what they do and knows how to do it well.
What's one piece of advice would you give a prospective patient of Janelle Luk at Generation Next Fertility?
She talks VERY fast. If you don't understand something, just ask her to slow down and explain it again.
During treatment, were you treated like a number or a human with Janelle Luk at Generation Next Fertility?
Janelle took lots of time to explain the IVF process as related to a person like me, who is a carrier of a genetic disease. She answered all of my questions in a way I could easily understand. She also personally saw that I was connected with the lab that is completing my PGS.
Describe your experience with the nursing staff at Generation Next Fertility.
Very kind! They have an excellent demeanor and they are all very knowledgeable.
Describe your experience with Generation Next Fertility.
It's a beautiful facility very close to train access. For me, personally, it's a bit far from home in Brooklyn. I would only recommend going there if you need a specialist in genetic factors. The office itself is very welcoming. The rooms feel private and the furniture is very comfy. All the suites are decked out with large screens so you can see what's happening during your sono.
Describe the costs associated with your care under Janelle Luk at Generation Next Fertility.
Conventional IVF 13,000 Anesthesia 500 Meds $1,000+ Monitoring $1000 PGD Testing $2000 Egg Freezing $2000
Describe Janelle Luk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Generation Next Fertility.
She decided what was best based on the odds of my genetic situation. I went with her opinion because she provided strong rationale.
NPS
10
Doctor
Janelle Luk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
10
Clinic
Generation Next Fertility
New York City
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
7
NPS
6
Age 41
1 IVF
Poor Egg Quality
Income $100K - $199K
1st of 2 Docs
1 IVF With Other Docs
Neutral
Doesn't Recommend
Unsuccessful
Dr. Luk is available and present for the majority of appointments. You have the opportunity to get comfortable with her. I believe she truly wants you to be successful in your treatment and happy with your experience with her practice. She talks fast, but she is responsive to questions. I believe she is extremely intelligent, but sometimes has difficulty communicating effectively and comes across "scattered". On a few occasions I felt she didn't look over my chart to refresh her memory as to what was going on with me.
The clinic [Generation Next Fertility] is small and intimate. As a commuter to NYC, it was difficult to get clear explanations on the schedule to come in. I tried to get them to provide advance notice if I would need back to back appointments, so that I could make plans to stay in the city. I had to remind them several times and it wasn't always communicated.
How was your experience with Janelle Luk at Generation Next Fertility?
As I said before, Dr. Luk is available and present for the majority of appointments. You have the opportunity to get comfortable with her. I believe she truly wants you to be successful in your treatment and happy with your experience with her practice. She talks fast, but she is responsive to questions. I believe she is extremely intelligent, but sometimes has difficulty communicating effectively and comes across "scattered". On a few occasions I felt she didn't look over my chart to refresh her memory as to what was going on with me.
What's one piece of advice would you give a prospective patient of Janelle Luk at Generation Next Fertility?
Ask her to repeat or clarify information if you do not understand.
During treatment, were you treated like a number or a human with Janelle Luk at Generation Next Fertility?
Dr. Luk tries to see every patient throughout the cycle, including the monitoring process. She makes sure your questions get answered by the nurse or she will call you herself.
Describe the protocols Janelle Luk used in your cycles at Generation Next Fertility and their degree of success.
Protocol Type: ART - Antagonist Suppression Meds: Gonal F - 300iu; Menopur 75iu for 7 days and 150iu for last 5 days. Added Ganerelix on day 8-12. Ovidrel Trigger. Results: Retrieved 5 eggs, fertilized 4 and 2 made it to blastocysts. After PGS testing 0 for transfer.
Describe your experience with the nursing staff at Generation Next Fertility.
Friendly. Dr. Luk made sure her team was respectful to patients.
Describe your experience with Generation Next Fertility.
The clinic is small and intimate. As a commuter to NYC, it was difficult to get clear explanations on the schedule to come in. I tried to get them to provide advance notice if I would need back to back appointments, so that I could make plans to stay in the city. I had to remind them several times and it wasn't always communicated.
Describe your experience with your monitoring appointments at Generation Next Fertility.
Monitoring hours lasted until 9:30, I appreciated this as a commuter.
Describe the costs associated with your care under Janelle Luk at Generation Next Fertility.
I explored many clinics and Generation Next seemed to be the most reasonable.
Describe Janelle Luk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Generation Next Fertility.
N/A
NPS
7
Doctor
Janelle Luk
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
6
Clinic
Generation Next Fertility
New York City
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unknown Success
NPS
10
NPS
10
Age 42 - 44
7 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $500K
9th of 9 Docs
3 IUI With Other Docs
8 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
DR. Luk's unique, low medication approach coupled with the individualized treatment plan got me pregnant in one transfer!...R. LUK is driven to find and fix each individual patients needs...was always very attentive to me. She changed my treatment plan every month according to my blood levels...Dr. Luk was always available for questions...We only used injectables just a few days before retrieval to make sure premature ovulation didn't occur
The nurses [at Generation Next Fertility] working with Dr. Janelle Luk were great...They were great at drawing blood (no bruising) and they were great at answering question and making sure I was always well taken care of...They remembered my name...We only used injectables just a few days before retrieval to make sure premature ovulation didn't occur...beautifully remodeled and located in Midtown Manhattan at a super convenient location.
How was your experience with Janelle Luk at Generation Next Fertility?
Dr. Luk at Generation Next Fertility clinic on 115 East 57th Street is simply the best RE in the world. I've been to 9 different high profile IVF centers. None of them could help me and they all recommended donor eggs. DR. Luk's unique, low medication approach coupled with the individualized treatment plan got me pregnant in one transfer! She is truly the best doctor I've ever come across in my life. All the other clinics have a 'one size fits all' treatment plan but DR. LUK is driven to find and fix each individual patients needs. She is amazing, super smart and down to Earth. Thank you Dr. Luk!
What's one piece of advice would you give a prospective patient of Janelle Luk at Generation Next Fertility?
Listen to her advice and don't try to outsmart her. She really knows what she is doing.
During treatment, were you treated like a number or a human with Janelle Luk at Generation Next Fertility?
Dr. Janelle Luk at Generation Next Fertility was always very attentive to me. She changed my treatment plan every month according to my blood levels. All other clinics just repeated the same protocols over and over. Dr. Luk was always available for questions. At other clinics, I had to wait weeks sometimes to get a face to face with a doctor. Dr. Luk is simply the best.
Describe the protocols Janelle Luk used in your cycles at Generation Next Fertility and their degree of success.
We only used injectables just a few days before retrieval to make sure premature ovulation didn't occur
Describe your experience with the nursing staff at Generation Next Fertility.
The nurses working with Dr. Janelle Luk were great. They remembered my name, didn't treat me like cattle like they usually do at the big clinics. They were great at drawing blood (no bruising) and they were great at answering question and making sure I was always well taken care of.
Describe your experience with Generation Next Fertility.
Generation Next Fertility is beautifully remodeled and located in Midtown Manhattan at a super convenient location.
Describe the costs associated with your care under Janelle Luk at Generation Next Fertility.
100%. Covered by insurance
NPS
10
Doctor
Janelle Luk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Generation Next Fertility
New York City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
10
NPS
10
Age 41
3 IUI
Latinx
Income $0 - $49K
Graphic Designer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Luk] is clear about every detail and understands your case as an individual. She's works with you as a whole and encourages holistic practices such as acupuncture during your cycle. She does not go the aggressive route, rather she wants the best quality outcome so she thinks out of the box...super aware of the importance and sensitivity of this medical process
The clinic [at Generation Next Fertility] is undergoing renovations and they were so awesome to include us patients in the review process of how the clinic will look and feel. It is so important that the environment we are interacting with during these procedures are calm and welcoming. The current clinic is a bit small but it has a warm and cozy feel. The front desk staff is friendly and communicative and responsive
How was your experience with Janelle Luk at Generation Next Fertility?
Dr. Luk is very passionate about her role in getting you pregnant. She is clear about every detail and understands your case as an individual. She's works with you as a whole and encourages holistic practices such as acupuncture during your cycle. She does not go the aggressive route, rather she wants the best quality outcome so she thinks out of the box. I would trust her with providing the best outcome with her treatments.
What's one piece of advice would you give a prospective patient of Janelle Luk at Generation Next Fertility?
Be patient and open to her suggestions and course of action.
During treatment, were you treated like a number or a human with Janelle Luk at Generation Next Fertility?
Janelle Luk and her staff are super aware of the importance and sensitivity of this medical process. Dr. Luk is friendly and open. She desires as much as you do to fulfill your dream of being a mommy.
Describe your experience with your nurse at Generation Next Fertility. (Assigned nurse: Lauren Luo)
Everyone was just wonderful. I am going back to continue treatment once the quarantine is lifted.
Describe your experience with Generation Next Fertility.
The clinic is undergoing renovations and they were so awesome to include us patients in the review process of how the clinic will look and feel. It is so important that the environment we are interacting with during these procedures are calm and welcoming. The current clinic is a bit small but it has a warm and cozy feel. The front desk staff is friendly and communicative and responsive.
Describe the costs associated with your care under Janelle Luk at Generation Next Fertility.
Luckily the treatments I received were covered by my insurance. The only procedure that is not covered is IVF.
NPS
10
Doctor
Janelle Luk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
10
Clinic
Generation Next Fertility
New York City
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 42
1 Egg Freezing
Diminished Ovarian Reserve
Poor Egg Quality
Income $100K - $199K
5th of 5 Docs
3 IUI With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Nejat communicated with me during every step of my cycle. I knew what the plan was, and if it changed, why we were changing it. I’ve been to 4 clinics before this one, and never felt like the RE knew who I was, Dr. Nejat knows who I am & I am a patient who lives & monitors out of state. He’s one of the best Doctors I’ve ever had...He answers questions immediately & is willing to tweak the protocol based on ongoing bloodwork results. I always felt he was up front & honest, yet supportive and caring.
Any questions asked via email or voice message was immediately answered [by the staff at Generation Next Fertility]. All results went into my portal. All instructions about what to take & when were left on VM AND emailed. Communication could nit have been clearer or quicker. This is THE BEST experience I’ve had in the 4 clinics I’ve been to...Their communication skills & organization are UNMATCHED. They answer the phone, they promptly and thoroughly answer emails, they do what they say they are going to do & do it when they say they will. It’s been a REFRESHING experience. They should train all other fertility clinics in the US how torun a terrific office. This is the first time I’ve had 0 stress doing fertility because they are so on top of everything!!
How was your experience with Edward Nejat at Generation Next Fertility?
His communication skills are top notch. He answers questions immediately & is willing to tweak the protocol based on ongoing bloodwork results. I always felt he was up front & honest, yet supportive and caring.
What's one piece of advice would you give a prospective patient of Edward Nejat at Generation Next Fertility?
Trust the process.
During treatment, were you treated like a number or a human with Edward Nejat at Generation Next Fertility?
Dr. Nejat communicated with me during every step of my cycle. I knew what the plan was, and if it changed, why we were changing it. I’ve been to 4 clinics before this one, and never felt like the RE knew who I was, Dr. Nejat knows who I am & I am a patient who lives & monitors out of state. He’s one of the best Doctors I’ve ever had.
Describe the protocols Edward Nejat used in your cycles at Generation Next Fertility and their degree of success.
I tried natural IVF where I only did a trigger shot & retrieval. Best results I’ve ever had in 2 yrs of IVF. I have 3 frozen embryos.
Describe your experience with your nurse at Generation Next Fertility. (Assigned nurse: Nandy)
Any questions asked via email or voice message was immediately answered. All results went into my portal. All instructions about what to take & when were left on VM AND emailed. Communication could nit have been clearer or quicker. This is THE BEST experience I’ve had in the 4 clinics I’ve been to.
Describe your experience with Generation Next Fertility.
Their communication skills & organization are UNMATCHED. They answer the phone, they promptly and thoroughly answer emails, they do what they say they are going to do & do it when they say they will. It’s been a REFRESHING experience. They should train all other fertility clinics in the US how torun a terrific office. This is the first time I’ve had 0 stress doing fertility because they are so on top of everything!!
Describe the costs associated with your care under Edward Nejat at Generation Next Fertility.
Insurance covered most of it
NPS
10
Doctor
Edward Nejat
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Generation Next Fertility
New York City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
7
NPS
9
Age 40
2 IUI
South Asian
Income $100K - $199K
Consultant
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
The strenthgs are that she [Dr. Luk] is extremely qualified and extremely professional. The downside is that sometimes you don't always have a clear picture of what the journey is going to be. For example, I didn't exactly know long the IVF cycle is, when it starts before I went ahead and booked a couple of days abroad. I wish I had known what the plan was going to be for the next couple of weeks upfront so I could plan my trip better.
The clinic [Generation Next Fertility] itself is nice and offers a great environment. It can get really busy during Day 2 testing hours, but they have expanded the hours to accommodate for working schedules. They also offer support groups with is a really nice personal touch.... [nursing staff] Extremely friendly and caring. Very pleasant and they treat as if your their friend.... I think the doctor attempts to be as human as possible but seems like the fertility clinics in NYC are absolutely rammed
How was your experience with Janelle Luk at Generation Next Fertility?
The strenthgs are that she is extremely qualified and extremely professional. The downside is that sometimes you don't always have a clear picture of what the journey is going to be. For example, I didn't exactly know long the IVF cycle is, when it starts before I went ahead and booked a couple of days abroad. I wish I had known what the plan was going to be for the next couple of weeks upfront so I could plan my trip better.
What's one piece of advice would you give a prospective patient of Janelle Luk at Generation Next Fertility?
she's great, just make sure you make the time to proactively ask questions your not clear of, even if they feel trivial.
During treatment, were you treated like a number or a human with Janelle Luk at Generation Next Fertility?
I think the doctor attempts to be as human as possible but seems like the fertility clinics in NYC are absolutely rammed all the time which puts pressure on time spent with each patient. I'm don't think they are intentionally trying to get through as many patients as possible but it can feel like it at times.
Describe the protocols Janelle Luk used in your cycles at Generation Next Fertility and their degree of success.
2 Rounds of clomid, followed by a tigger shot with IUI in office
Describe your experience with your nurse at Generation Next Fertility.
Extremely friendly and caring. Very pleasant and they treat as if your their friend.
Describe your experience with Generation Next Fertility.
The clinic itself is nice and offers a great environment. It can get really busy during Day 2 testing hours, but they have expanded the hours to accommodate for working schedules. They also offer support groups with is a really nice personal touch.
Describe the costs associated with your care under Janelle Luk at Generation Next Fertility.
Insurance covered IUI treatments
NPS
7
Doctor
Janelle Luk
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Compassion
4 of 5
Adaptability
4 of 5
NPS
9
Clinic
Generation Next Fertility
New York City
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 32 - 33
1 IVF
Anovulation
Unexplained
Ashkenazi Jewish
Income $200K - $499K
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Nejat treats you like you are the only patient he's ever had, regardless of his busy waiting room. He makes every effort to make each visit personalized and conveys that the patient/doctor relationship is of utmost importance to him. He answered emails as late as 11pm, shortly after I would email him at 10pm. He is extremely accessible, caring and accommodating.... Dr. Nejat is fully invested in his patient's fertility journey. He is what all doctors should be in terms of compassion, empathy and bedside manner. He never rushes you out even though he is very busy. He is thoughtful, accessible and highly intelligent. Conversations with him are a two way street. While he values the patient's input, he was adamant about specific topics that he knows best.
It [Generation Next Fertility] is a beautiful, upscale, clean, and well run office. From the front desk to the exam room. They were extremely timely and I was never waiting long. Everybody calls you by your first name there because they make an effort to know each patient personally. I always knew what the next steps were with same day phone calls and a very user friendly iphone app.... Dr. Nejat is fully invested in his patient's fertility journey. He is what all doctors should be in terms of compassion, empathy and bedside manner. He never rushes you out even though he is very busy. He is thoughtful, accessible and highly intelligent. Conversations with him are a two way street. While he values the patient's input, he was adamant about specific topics that he knows best.
How was your experience with Edward Nejat at Generation Next Fertility?
Dr. Nejat is fully invested in his patient's fertility journey. He is what all doctors should be in terms of compassion, empathy and bedside manner. He never rushes you out even though he is very busy. He is thoughtful, accessible and highly intelligent. Conversations with him are a two way street. While he values the patient's input, he was adamant about specific topics that he knows best. This provided me with the comfort that I had a voice but he was the expert I sought after. He truly cares about his patient's and their success.
What's one piece of advice would you give a prospective patient of Edward Nejat at Generation Next Fertility?
Go to him!
During treatment, were you treated like a number or a human with Edward Nejat at Generation Next Fertility?
Dr. Nejat treats you like you are the only patient he's ever had, regardless of his busy waiting room. He makes every effort to make each visit personalized and conveys that the patient/doctor relationship is of utmost importance to him. He answered emails as late as 11pm, shortly after I would email him at 10pm. He is extremely accessible, caring and accommodating.
Describe your experience with Generation Next Fertility.
It is a beautiful, upscale, clean, and well run office. From the front desk to the exam room. They were extremely timely and I was never waiting long. Everybody calls you by your first name there because they make an effort to know each patient personally. I always knew what the next steps were with same day phone calls and a very user friendly iphone app.
NPS
10
Doctor
Edward Nejat
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Generation Next Fertility
New York City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
7
NPS
7
Age 37
3 IUI
Diminished Ovarian Reserve
Male Factor
Income $50K - $99K
1st of 2 Docs
Neutral
Neutral
Success w/ Doc Not sure
Dr. Nejat is very very sweet. He is a good communicator most of the time. I had 3 appointments with another doctor in the practice one which was my iui and had no idea he wasn’t going to be the one doing that procedure...Be overly communicative and in touch with him or you get lost in the shuffle...emails back promptly any questions/concerns I’ve had...he seems through and knowledgeable.
I had a bad reaction to a antibiotic after an isi [at Generation Next Fertility] and when I told the doctor about the reaction it was blown off...Strengths of the clinic : fast, efficient, kind Weakness of the clinic : very busy and get lost in the shuffle if you aren’t careful...be your own advocate and do your own research...[The nursing staff is] Efficient, clean, nice, fast...It’s definitly a factory (aka a very busy practice) they get you in and out.
How was your experience with Edward Nejat at Generation Next Fertility?
Dr. Nejat is very very sweet. He is a good communicator most of the time. I had 3 appointments with another doctor in the practice one which was my iui and had no idea he wasn’t going to be the one doing that procedure. He’s done sis and 2 iui for me and he seems through and knowledgeable.
What's one piece of advice would you give a prospective patient of Edward Nejat at Generation Next Fertility?
Be overly communicative and in touch with him or you get lost in the shuffle.
During treatment, were you treated like a number or a human with Edward Nejat at Generation Next Fertility?
It’s definitly a factory (aka a very busy practice) they get you in and out. He’s very kind and emails back promptly any questions/concerns I’ve had. He is very kind. I still feel like one of many people getting the procedures and not super personal attention.
Describe the protocols Edward Nejat used in your cycles at Generation Next Fertility and their degree of success.
Estradiol to stimulate lining of uterus. Follistim to stimulate follicles. Clomid to stimulate egg production. Ovidrel to drop the egg before iui
Describe your experience with the nursing staff at Generation Next Fertility.
Efficient, clean, nice, fast
Describe your experience with Generation Next Fertility.
Strengths of the clinic : fast, efficient, kind Weakness of the clinic : very busy and get lost in the shuffle if you aren’t careful. Anything else for others to know: be your own advocate and do your own research.
Describe the costs associated with your care under Edward Nejat at Generation Next Fertility.
Iui was covered by my insurance as was the medications. I haven’t done ivf but that won’t be covered.
Describe Edward Nejat's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Generation Next Fertility.
Don’t know never did this
What specific things went wrong at Generation Next Fertility?
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Generation Next Fertility.
I had a bad reaction to a antibiotic after an isi and when I told the doctor about the reaction it was blown off.
NPS
7
Doctor
Edward Nejat
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
NPS
7
Clinic
Generation Next Fertility
New York City
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 42
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
Black or African-American
Income $200K - $499K
Business Executive
1st of 5 Docs
7 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Janelle Luk] was truly an innovative doctor with excellent enthusiam...was always on top of my numbers and personally scheduled an emergency retrieval when i began to ovualte too early after a trigger shot, which saved our whole cycle...DOR but also do not respond to high amounts of meds..did the low and slow, clomid + low levels if injectables and it worked
[Generation Next Fertility] Clean, high tech and convenient location...Really excellent facilites that were always immaculate...Was easy to get to and i felt that there was always privacy. Even though the exam rooms are small (it is NYC) it was always a pleasant experience...were great / from the bloodwork team to the office staff.
How was your experience with Janelle Luk at Generation Next Fertility?
She was truly an innovative doctor with excellent enthusiam. She zigged and zagged where most conventional clinics would not have tried. She was always on top of my numbers and personally scheduled an emergency retrieval when i began to ovualte too early after a trigger shot, which saved our whole cycle.
What's one piece of advice would you give a prospective patient of Janelle Luk at Generation Next Fertility?
She is not a miracle worker, but in my opinon the best out there.
During treatment, were you treated like a number or a human with Janelle Luk at Generation Next Fertility?
From the first moment we had hope again. She was so enthusiastic and down to earth. Realistic but empathetic.
Describe the protocols Janelle Luk used in your cycles at Generation Next Fertility and their degree of success.
I have DOR but also do not respond to high amounts of meds. She did the low and slow, clomid + low levels if injectables and it worked. I responded better than ever. When i began to ovulate early she caught it w bloodwork and called for an emergency retrieval that was successful. So progressive as most clinics are rigid and unapologetic with their protocols.
Describe your experience with the nursing staff at Generation Next Fertility.
They were great / from the bloodwork team to the office staff.
Describe your experience with Generation Next Fertility.
Clean, high tech and convenient location. Really excellent facilites that were always immaculate. Was s breath of fresh air. Was easy to get to and i felt that there was always privacy. Even though the exam rooms are small (it is NYC) it was always a pleasant experience
Describe the costs associated with your care under Janelle Luk at Generation Next Fertility.
I paid with company infertility benefits- carrot fertility
NPS
10
Doctor
Janelle Luk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
4 of 5
Adaptability
3 of 5
NPS
10
Clinic
Generation Next Fertility
New York City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 43 - 44
3 IVF
Nurse or HC Services
2nd of 2 Docs
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
she [Dr. Janelle Luk] adjusted my protocol as necessary...She asked questions. I asked mine. She listened. She was very frank but compassionate about my needs. She would offer suggestions that she thinks would help me but left me and my partner to decide... is frank. She goes straight to the problem and offers suggestions on how to proceed. She gives explanation to every questions asked and draws them on paper if needed. She is on top of things and is very supportive to any outcomes.
The fact that they [Generation Next Fertility] start their monitoring hours very early is a huge plus. I go there first thing then go to work afterwards...It’s a small clinic but with that you know that they are really focused on each patient once you’re inside. Eventually they would need a bigger space to accommodate more patients coming in. The clinic itself is very clean which I believe what everybody wants to see initially...[nurses are] Very caring and professional. I have never been to a clinic more welcomely treated than here. They supervised me with the protocols given. Phone calls were immediately answered or returned as soon as possible.
How was your experience with Janelle Luk at Generation Next Fertility?
As I mentioned Dr Luk is frank. She goes straight to the problem and offers suggestions on how to proceed. She gives explanation to every questions asked and draws them on paper if needed. She is on top of things and is very supportive to any outcomes.
What's one piece of advice would you give a prospective patient of Janelle Luk at Generation Next Fertility?
Be ready with your questions and listen to her advise.
During treatment, were you treated like a number or a human with Janelle Luk at Generation Next Fertility?
She asked questions. I asked mine. She listened. She was very frank but compassionate about my needs. She would offer suggestions that she thinks would help me but left me and my partner to decide.
Describe the protocols Janelle Luk used in your cycles at Generation Next Fertility and their degree of success.
Suffice it to say that she adjusted my protocol as necessary.
Describe your experience with your nurse at Generation Next Fertility. (Assigned nurse: Alyssa, Jen, Juany)
Very caring and professional. I have never been to a clinic more welcomely treated than here. They supervised me with the protocols given. Phone calls were immediately answered or returned as soon as possible.
Describe your experience with Generation Next Fertility.
It’s a small clinic but with that you know that they are really focused on each patient once you’re inside. Eventually they would need a bigger space to accommodate more patients coming in. The clinic itself is very clean which I believe what everybody wants to see initially.
Describe your experience with your monitoring appointments at Generation Next Fertility.
The fact that they start their monitoring hours very early is a huge plus. I go there first thing then go to work afterwards.
NPS
10
Doctor
Janelle Luk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Generation Next Fertility
New York City
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
9
NPS
9
Age 44 - 45
2 IUI
2 Egg Freezing
4 Embryo Freezing
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
Unexplained
European
Latinx
Income $200K - $499K
Accountant
3rd of 3 Docs
2 IUI With Other Docs
IVF With Other Docs
2 Egg Freezing With Other Docs
2 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Nejat took the time to understand my background and history. Each cycle of mine was different and he adjusted accordingly. He was easily reachable, always returned my calls and emails and explained things to me in a way I could understand...He always greets with a smile, and looks at each case and even each cycle individually...
I love this [Generation Next Fertility] clinic, having been a patient at a larger one before it is nice to have the personalized and caring service and care. The clinic is growing and sometimes there can be a long wait for monitoring...everyone at the practice does their best to know you by name...The nursing staff at Generation Next is phenomenal. They are caring, responsive, and very kind.
How was your experience with Edward Nejat at Generation Next Fertility?
Dr Nejat took the time to understand my background and history. Each cycle of mine was different and he adjusted accordingly. He was easily reachable, always returned my calls and emails and explained things to me in a way I could understand.
What's one piece of advice would you give a prospective patient of Edward Nejat at Generation Next Fertility?
Trust that Dr. Nejat knows what he is doing and wants you to succeed as much as you do.
During treatment, were you treated like a number or a human with Edward Nejat at Generation Next Fertility?
Dr Nejat and everyone at the practice does their best to know you by name. He always greets with a smile, and looks at each case and even each cycle individually.
Describe your experience with the nursing staff at Generation Next Fertility.
The nursing staff at Generation Next is phenomenal. They are caring, responsive, and very kind.
Describe your experience with Generation Next Fertility.
I love this clinic, having been a patient at a larger one before it is nice to have the personalized and caring service and care. The clinic is growing and sometimes there can be a long wait for monitoring if you go during busy times (between 8 and 9 am) but in general the office tries to t get you in and out as quickly as possible
Describe your experience with your monitoring appointments at Generation Next Fertility.
Some mornings are busier than others with longer wait times, but in general, they try to get you in and out as quickly as possible.
Describe Edward Nejat's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Generation Next Fertility.
Dr Nejat adjusted transfers and decisions regarding them according to the situation. Because of my age, he was willing to do multiple embryo transfer of untested embryos.
NPS
9
Doctor
Edward Nejat
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
9
Clinic
Generation Next Fertility
New York City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 39
1 IUI
Diminished Ovarian Reserve
Uterine Fibroids
Unexplained
East Asian
Income $200K - $499K
Accountant
4th of 4 Docs
9 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
before seeing Dr Nejat, I have failed about 10 IUI at another clinic. I transferred to Dr. Nejat and planed to have mini-IVF. Luckily, we got a success in first IUI before mini-IVF. While the other clinic is ok, my experience with Dr Nejat was very relaxing. He gained my full trust in short time. I believe the trust and relax played a big role in our success. Dr. Nejat has impeccable bedside manner, full attention on my situation and feelings. He really cares.
[Generation Next Fertility provides] care as a family; undivided attention; impeccable bedside manner; kindness and respect...nursing staff here are mostly very nice and sympathetic. However, there is one or two person either cold-face or don't care enough...strengths: it offers mini-ivf; calm environment; clean and beautiful; organized; friendly and efficient front desk; friendly stuff good location weakness: busy for the morning monitoring hours
How was your experience with Edward Nejat at Generation Next Fertility?
before seeing Dr Nejat, I have failed about 10 IUI at another clinic. I transferred to Dr. Nejat and planed to have mini-IVF. Luckily, we got a success in first IUI before mini-IVF. While the other clinic is ok, my experience with Dr Nejat was very relaxing. He gained my full trust in short time. I believe the trust and relax played a big role in our success. Dr. Nejat has impeccable bedside manner, full attention on my situation and feelings. He really cares.
What's one piece of advice would you give a prospective patient of Edward Nejat at Generation Next Fertility?
you will feel the respect, kindness when you start to work with him. Trust comes naturally.
During treatment, were you treated like a number or a human with Edward Nejat at Generation Next Fertility?
care as a family; undivided attention; impeccable bedside manner; kindness and respect
Describe the protocols Edward Nejat used in your cycles at Generation Next Fertility and their degree of success.
plan one IUI, if failed, start mini-IVF
Describe your experience with the nursing staff at Generation Next Fertility.
nursing staff here are mostly very nice and sympathetic. However, there is one or two person either cold-face or don't care enough.
Describe your experience with Generation Next Fertility.
strengths: it offers mini-ivf; calm environment; clean and beautiful; organized; friendly and efficient front desk; friendly stuff good location weakness: busy for the morning monitoring hours
NPS
10
Doctor
Edward Nejat
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Generation Next Fertility
New York City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 42
Black or African-American
Income $200K - $499K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Najat was so personable and was excited by the smaller wins opposed to disappointed by them. It felt good to have someone celebrate even the slightest of wins as progress...He gave us hope, practical hope, but hope none the less. He was highly recommended by my fertility acupuncturist. His approach was vastly different which I liked.... He watched my cycle until he saw the follicles growing on their own. It's called Slow IVF.
The strength [of Generation Next Fertility] is the size. You definitely do not feel like a number. I wished they were more on top of the next steps during retrieval. Make sure you have all of your paperwork and info in so your cycle does not get cancelled.... [Cost Of Treatment] Minimal because I never made it to retrieval. I think $300 in total. My company covered 90% of it.... I started ovulating earlier than expected and still had to transfer my husband's sperm
How was your experience with Edward Nejat at Generation Next Fertility?
I came to Najat after 2 failed cycles at a different clinic. He gave us hope, practical hope, but hope none the less. He was highly recommended by my fertility acupuncturist. His approach was vastly different which I liked.
What's one piece of advice would you give a prospective patient of Edward Nejat at Generation Next Fertility?
Ask all of the questions. He doesn't go into the science that much.
During treatment, were you treated like a number or a human with Edward Nejat at Generation Next Fertility?
Najat was so personable and was excited by the smaller wins opposed to disappointed by them. It felt good to have someone celebrate even the slightest of wins as progress
Describe the protocols Edward Nejat used in your cycles at Generation Next Fertility and their degree of success.
He watched my cycle until he saw the follicles growing on their own. It's called Slow IVF. I never actually took any meds, although I would have take a trigger shot if I made it retrieval.
Describe your experience with the nursing staff at Generation Next Fertility.
They were fine. Efficient and quick.
Describe your experience with Generation Next Fertility.
The strength is the size. You definitely do not feel like a number. I wished they were more on top of the next steps during retrieval. Make sure you have all of your paperwork and info in so your cycle does not get cancelled.
Describe the costs associated with your care under Edward Nejat at Generation Next Fertility.
Minimal because I never made it to retrieval. I think $300 in total. My company covered 90% of it.
Describe Edward Nejat's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Generation Next Fertility.
Slow IVF.
What specific things went wrong at Generation Next Fertility?
  • Failed to convey critical information
Describe the specific things that went wrong at Generation Next Fertility.
I started ovulating earlier than expected and still had to transfer my husband's sperm. There was no way to get the sperm there on time, so I had to cancel the cycle.
NPS
10
Doctor
Edward Nejat
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
10
Clinic
Generation Next Fertility
New York City
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 40
2 IVF
Diminished Ovarian Reserve
Latinx
Income $50K - $99K
Teacher
1st of 4 Docs
8 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
You will love her [Dr. Luk] and all the knowledge she has to share...practices a holistic approach in her protocols. I used cetrotide to control ovulation and 2 days of a very low dosage of Gonal-F and Ovidrel to trigger... Since the first day my husband and I met with her we knew that she was the doctor we wanted to continue with. Her knowledge on my condition of DOR was like no other doctor I have been too. I could tell how sincere she was in wanting to help us. Under her care we feel safe and hopefully.
Every time I walk into the clinic [Generation Next Fertility] I am welcomed by friendly and helpful staff. As I walk toward the counter to check in they don’t even ask my name because they already know me. That makes me feel respected as a human...[Nursing staff is] Friendly and caring. Always willing to answer any questions...Monitoring appointment are in the early morning hours so I was able to go in before work which worked out perfect. 7:30am-9:30am Mon-Sat
How was your experience with Janelle Luk at Generation Next Fertility?
Dr. Luk is amazing. Since the first day my husband and I met with her we knew that she was the doctor we wanted to continue with. Her knowledge on my condition of DOR was like no other doctor I have been too. I could tell how sincere she was in wanting to help us. Under her care we feel safe and hopefully.
What's one piece of advice would you give a prospective patient of Janelle Luk at Generation Next Fertility?
You will love her and all the knowledge she has to share.
During treatment, were you treated like a number or a human with Janelle Luk at Generation Next Fertility?
Every time I walk into the clinic I am welcomed by friendly and helpful staff. As I walk toward the counter to check in they don’t even ask my name because they already know me. That makes me feel respected as a human.
Describe the protocols Janelle Luk used in your cycles at Generation Next Fertility and their degree of success.
Dr. Luk practices a holistic approach in her protocols. I used cetrotide to control ovulation and 2 days of a very low dosage of Gonal-F and Ovidrel to trigger.
Describe your experience with the nursing staff at Generation Next Fertility.
Friendly and caring. Always willing to answer any questions.
Describe your experience with Generation Next Fertility.
The clinic is equipped with everything needed under one roof. It is always well maintained and very clean. Everyone is always willing to help and answer questions. I always feel extremely comfortable.
Describe your experience with your monitoring appointments at Generation Next Fertility.
Monitoring appointment are in the early morning hours so I was able to go in before work which worked out perfect. 7:30am-9:30am Mon-Sat
Describe the costs associated with your care under Janelle Luk at Generation Next Fertility.
My insurance covered all cost so I’m not sure.
NPS
10
Doctor
Janelle Luk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Generation Next Fertility
New York City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
9
NPS
9
Age 39
2 IUI
European
Income $200K - $499K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Nejat took the time to understand our situation and weigh the pros and cons of different treatment options, including cost, medical outcomes and how we would like to build our family.... He made recommendations while also allowing room for us to make decisions about how we'd like to proceed at each step. He answered all of our questions with patience and always remembered that as as same-sex couple we have different considerations than straight couples.
The practice [Generation Next Fertility] is relatively new so sometimes it feels that they are still working out the kinks. I have seen this improve each month so I feel confident it will continue to improve. You may have to manage communication proactively by calling and asking to speak to a nurse or doctor as they are not always responsive on email or in their portal.... Overall my experience was good, but I sometimes had to clarify instructions about when to take certain medications as the instructions were confusing.
How was your experience with Edward Nejat at Generation Next Fertility?
We met with a number of other fertility doctors, and Dr. Nejat was the only one who took the time to understand our situation and lay out a clear treatment plan. He made recommendations while also allowing room for us to make decisions about how we'd like to proceed at each step. He answered all of our questions with patience and always remembered that as as same-sex couple we have different considerations than straight couples. This was a unique experience. He is compassionate and has a good sense of humor.
During treatment, were you treated like a number or a human with Edward Nejat at Generation Next Fertility?
Dr Nejat took the time to understand our situation and weigh the pros and cons of different treatment options, including cost, medical outcomes and how we would like to build our family.
Describe your experience with the nursing staff at Generation Next Fertility.
Overall my experience was good, but I sometimes had to clarify instructions about when to take certain medications as the instructions were confusing.
Describe your experience with Generation Next Fertility.
The practice is relatively new so sometimes it feels that they are still working out the kinks. I have seen this improve each month so I feel confident it will continue to improve. You may have to manage communication proactively by calling and asking to speak to a nurse or doctor as they are not always responsive on email or in their portal.
What specific things went wrong at Generation Next Fertility?
  • Provided conflicting information
NPS
9
Doctor
Edward Nejat
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
9
Clinic
Generation Next Fertility
New York City
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2018, Successful
NPS
10
NPS
10
Age 35
1 IVF
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
Doctor
2nd of 3 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Luk is very smart, personable, and reassuring to work with. She made the process much more manageable for me. I would recommend her without hesitation. I also really liked working with her partner Dr. Nejat who did my retrieval.... Dr Luk and her partner Dr Nejat make the process much more personalized. They both have excellent bedside manner and personally follow-up
[Generation Next Fertility has a] helpful front desk, monitoring hours 7:30-9:30 and generally in and out within 30 min. overall well-organized and compassionate staff. embyrologists also communicated well. highly recommend. treatment is personalized.... IVF with menopur, follistim, ganarellix, hcg and lupron trigger. 19 retrieved, 13 mature and all fertilized, ICSI performed, 7 day 5/6, 4 PGS normal
How was your experience with Janelle Luk at Generation Next Fertility?
Dr Luk is very smart, personable, and reassuring to work with. She made the process much more manageable for me. I would recommend her without hesitation. I also really liked working with her partner Dr. Nejat who did my retrieval.
What's one piece of advice would you give a prospective patient of Janelle Luk at Generation Next Fertility?
She is accessible for additional questions and will support you along the way
During treatment, were you treated like a number or a human with Janelle Luk at Generation Next Fertility?
Dr Luk and her partner Dr Nejat make the process much more personalized. They both have excellent bedside manner and personally follow-up
Describe the protocols Janelle Luk used in your cycles at Generation Next Fertility and their degree of success.
IVF with menopur, follistim, ganarellix, hcg and lupron trigger. 19 retrieved, 13 mature and all fertilized, ICSI performed, 7 day 5/6, 4 PGS normal
Describe your experience with the nursing staff at Generation Next Fertility.
Compassionate and reliable. They are a fairly small team, and I feel like I got to know them well. Checked up on me multiple times post-retrieval
Describe your experience with Generation Next Fertility.
helpful front desk, monitoring hours 7:30-9:30 and generally in and out within 30 min. overall well-organized and compassionate staff. embyrologists also communicated well. highly recommend. treatment is personalized
Describe your experience with your monitoring appointments at Generation Next Fertility.
7:30-9:30 am, generally in and out in about 30 min
Describe the costs associated with your care under Janelle Luk at Generation Next Fertility.
10% co-insurance, $30 co-pays per visit, $200 deductible
Describe Janelle Luk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Generation Next Fertility.
recommends eSET
NPS
10
Doctor
Janelle Luk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Generation Next Fertility
New York City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2017, Successful
NPS
10
NPS
10
Age 53 - 57
Donor Eggs
Uterine Fibroids
Income $100K - $199K
6th of 6 Docs
7 IVF With Other Docs
Egg Freezing With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
My testimonial and concerns were heard via what I perceived was empathic listening and Dr. Luk collaborated with me, as she included me in decisions regarding my plan of care, with genuine disclosure....in my opinion, Dr. Luk is a "doctors' doctor". She rendered quality care and compassion to me as a patient. She listened, processed and responded to my concerns, which for me was a "rarity" throughout my years as a struggling, downtrodden fertility patient.
[Generation Next] Attractive, clean, quiet, conveniently located....[Cost Of Treatment] $4K...[Nurse] Professional] ...in my opinion, Dr. Luk is a "doctors' doctor". She rendered quality care and compassion to me as a patient. She listened, processed and responded to my concerns, which for me was a "rarity" throughout my years as a struggling, downtrodden fertility patient...My testimonial and concerns were heard via what I perceived was empathic listening and Dr. Luk collaborated with me, as she included me in decisions regarding my plan of care, with genuine disclosure.
How was your experience with Janelle Luk at Generation Next Fertility?
in my opinion, Dr. Luk is a "doctors' doctor". She rendered quality care and compassion to me as a patient. She listened, processed and responded to my concerns, which for me was a "rarity" throughout my years as a struggling, downtrodden fertility patient.
What's one piece of advice would you give a prospective patient of Janelle Luk at Generation Next Fertility?
May your experience be as good as mine or better.
During treatment, were you treated like a number or a human with Janelle Luk at Generation Next Fertility?
My testimonial and concerns were heard via what I perceived was empathic listening and Dr. Luk collaborated with me, as she included me in decisions regarding my plan of care, with genuine disclosure.
Describe your experience with your nurse at Generation Next Fertility. (Assigned nurse: Marlene)
Professional
Describe your experience with Generation Next Fertility.
Attractive, clean, quiet, conveniently located.
Describe the costs associated with your care under Janelle Luk at Generation Next Fertility.
$4K
Describe Janelle Luk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Generation Next Fertility.
not applicable
NPS
10
Doctor
Janelle Luk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Generation Next Fertility
New York City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, 9 Eggs Frozen
NPS
5
NPS
4
Age 38
1 Egg Freezing
European
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Janelle Luk was] Really lovely and energetic at the initial consultant...very much not involved in the actual process of the procedure...would have liked more conversations about my protocol and an understanding of what was being decided for me, as it was never discussed with me...cyst on one ovary
[Generation Next Fertility] looks really nice, but felt more like a factory than any other doctors office I've been to...had a very pleasant experience with the nurses, but they didn't give me any more context for how things were going, I only saw them for monitoring appointments...$5000 for egg retrieval...$2500 for medications once processed through my insurance
How was your experience with Janelle Luk at Generation Next Fertility?
Really lovely and energetic at the initial consultant, but very much not involved in the actual process of the procedure. I would have liked more conversations about my protocol and an understanding of what was being decided for me, as it was never discussed with me.
What's one piece of advice would you give a prospective patient of Janelle Luk at Generation Next Fertility?
Make sure to be a real advocate for yourself
During treatment, were you treated like a number or a human with Janelle Luk at Generation Next Fertility?
I felt really respected when I came in for an initial consult, but as I went through the process I felt less like there was concern for my my actual outcomes and it was just about moving through a process.
Describe the protocols Janelle Luk used in your cycles at Generation Next Fertility and their degree of success.
I had a cyst on one ovary, so there was a lot of concern about developing OHSS and having a bigger medical issue, but to be honest, the actual protocol was never discussed with me during the procedure. When I was disappointed with my results, I had a an additional appointment to discuss this, and was told they would be more aggressive the second time, but I wasn't planning on doing a second round.
Describe your experience with the nursing staff at Generation Next Fertility.
I had a very pleasant experience with the nurses, but they didn't give me any more context for how things were going, I only saw them for monitoring appointments.
Describe your experience with Generation Next Fertility.
Most important thing is to be an advocate for yourself, these are expensive procedures, and its important to understand what's going on and why certain protocols are being chosen. This place looks really nice, but felt more like a factory than any other doctors office I've been to.
Describe your experience with your monitoring appointments at Generation Next Fertility.
I had a small window within the full monitoring hours, and I usually waited ~15 minutes to be seen, but usually had a pleasant experience.
Describe the costs associated with your care under Janelle Luk at Generation Next Fertility.
I paid $5000 for egg retrieval, monitoring was billed to my insurance and I paid a copay for it, about $2500 for medications once processed through my insurance (although originally I was told it would be much lower). Anesthesia was a couple hundred and a surprise bill the day of the procedure.
NPS
5
Doctor
Janelle Luk
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
NPS
4
Clinic
Generation Next Fertility
New York City
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2018 - 2019, Unsuccessful
NPS
9
NPS
N/A
Age 39 - 40
2 Egg Freezing
Black or African-American
Income $50K - $99K
2nd of 2 Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Unsuccessful
Doctor Nejat has a very warm bedside manner and is very compassionate. He listens attentively and is open to questions. Although very professional and skilled, he does not pretend to have all the answers and will try new protocols and consider your suggestions and personal; research. I felt like he cared about my overall health as well as my reproductive health...He will only elaborate on what you ask. He is part of a growing practice and sometimes he has to quickly go to the next scheduled patient.
it seemed to me that they were figuring out how best to organize the staff [at Generation Next Fertlity]. At this practice, I spoke with many different health professionals about my case and medicine. At times, I didn't feel confident that my messages were transmitted accurately to the doctor. In this practice, you are not assigned a nurse or other health professional, anyone available is attending to your case, which I think contributes to the miscommunications at times and the feeling of not being attended to, although the majority of the staff members are very professional. I would feel more comfortable if I were assigned to one healthcare professional who would communicate my needs to the doctor. They also seem to hire health professionals who early in their careers.
How was your experience with Edward Nejat at Generation Next Fertility?
Doctor Nejat has a very warm bedside manner and is very compassionate. He listens attentively and is open to questions. Although very professional and skilled, he does not pretend to have all the answers and will try new protocols and consider your suggestions and personal; research. I felt like he cared about my overall health as well as my reproductive health. However, because he is part of a small practice, he did not seem to be
What's one piece of advice would you give a prospective patient of Edward Nejat at Generation Next Fertility?
Come to each visit with prewritten questions. He will only elaborate on what you ask. He is part of a growing practice and sometimes he has to quickly go to the next scheduled patient.
During treatment, were you treated like a number or a human with Edward Nejat at Generation Next Fertility?
Doctor Nejat has a very warm bedside manner and is very compassionate. He listens attentively and is open to questions. Although very professional and skilled, he does not pretend to have all the answers and will try new protocols. I felt like he cared about my overall health as well as my reproductive health. Because he his part of a growing practice, it seemed to me that they were figuring out how best to organize the staff. At this practice, I spoke with many different health professionals about my case and medicine. At times, I didn't feel confident that my messages were transmitted accurately to the doctor. In this practice, you are not assigned a nurse or other health professional, anyone available is attending to your case, which I think contributes to the miscommunications at times and the feeling of not being attended to, although the majority of the staff members are very professional. I would feel more comfortable if I were assigned to one healthcare professional who would communicate my needs to the doctor. They also seem to hire health professionals who early in their careers.
Describe the protocols Edward Nejat used in your cycles at Generation Next Fertility and their degree of success.
My protocol ranged from aggressive to mild. With a mild protocol producing somewhat better
NPS
9
Doctor
Edward Nejat
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, Unsuccessful
NPS
0
NPS
0
Age 46
1 IVF
Unexplained
East Asian
Income $200K - $499K
Consultant
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Janelle Luk] doesn't remember anything about my treatment...only shows up at the first initial consultation...spoke super fast...seemed to be in a great rush to see another patient. At the physical exam, she called me a different name and mistook other peoeple's case for mine
[Generation Next Fertility has] no strength as I can see, except that they charge a bit cheaper...finance team will forget to submit pre-authorization requests in time...charge $90 for receiving labcorp blood tests results, etc. so you end up paying more...terrible. every time a different person. a total mess
How was your experience with Janelle Luk at Generation Next Fertility?
I took her mild protocol to other four influential RE doctors afterwards. And I learned that she made so many mistakes in just one round of protocol. plus that fact she would like to save money for her own practice, so she hired inexperienced undergrads for her embryologits. it was terrible.
What's one piece of advice would you give a prospective patient of Janelle Luk at Generation Next Fertility?
avoid her.
During treatment, were you treated like a number or a human with Janelle Luk at Generation Next Fertility?
She doesn't remember anything about my treatment and only shows up at the first initial consultation. She spoke super fast and didn't care whether you understand or not. She seemed to be in a great rush to see another patient. At the physical exam, she called me a different name and mistook other peoeple's case for mine. She didn't care patient's treatment except for making money for her practice.
Describe the protocols Janelle Luk used in your cycles at Generation Next Fertility and their degree of success.
150 IU follistim, 20 unit low dose HCG, clomid and letrozoe at the same time.
Describe your experience with the nursing staff at Generation Next Fertility.
terrible. every time a different person. a total mess
Describe your experience with Generation Next Fertility.
no strength as I can see, except that they charge a bit cheaper than other clinic. But their finance team will forget to submit pre-authorization requests in time or on purpose. so you will need to pay more after all. their finance team will also sneak in some additional costs to your insurance and charge $90 for receiving labcorp blood tests results, etc. so you end up paying more. The clinic aims at a one time shot.
Describe the costs associated with your care under Janelle Luk at Generation Next Fertility.
not cheap after their finance team failed to submit pre-authorization in time and refused to correct.
What specific things went wrong at Generation Next Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
NPS
0
Doctor
Janelle Luk
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
2 of 5
NPS
0
Clinic
Generation Next Fertility
New York City
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
4 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Unknown Success
NPS
10
NPS
10
Age 47 - 49
4 Embryo Freezing
Diminished Ovarian Reserve
European
Income $200K - $499K
3rd of 4 Docs
1 Egg Freezing With Other Docs
4 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Nejat is the most compassionate and kind doctor...is warm and enthusiastic without misguiding my expectations...advocate low medication and they take the patients everyone else rejects...now have 4 embryos to transfer...very low-dose, just 150 of Gonal, because I often only had 1-3 follicles
[Generation Next Fertility] is overall terrific...will get very tailor-made care and you won't ever feel like you are in a factory....can be a little disorganized and you might have to wait for extended periods if you want to be monitored by a doctor...medical assistants to manage the day to day...aren't always the most informed...can reach a doctor very easily
How was your experience with Edward Nejat at Generation Next Fertility?
Dr. Nejat is the most wonderful doctor. He is warm and enthusiastic without misguiding my expectations. I went through a few very difficult life experiences that negatively impacted my fertility and Dr. Nejat was there holding my hand, literally. He is doing something very special at Generation Next, and after going to big clinics like CCRM, RMA and Spring, my only regret is that I didn't find him sooner. He and his colleagues advocate low medication and they take the patients everyone else rejects. As a result, I now have 4 embryos to transfer!
What's one piece of advice would you give a prospective patient of Edward Nejat at Generation Next Fertility?
See him as soon as possible!
During treatment, were you treated like a number or a human with Edward Nejat at Generation Next Fertility?
Dr. Nejat is the most compassionate and kind doctor I have ever seen, period. He takes a lot of time and is extremely warm.
Describe the protocols Edward Nejat used in your cycles at Generation Next Fertility and their degree of success.
He went very low-dose, just 150 of Gonal, because I often only had 1-3 follicles. We usually retrieved 1-2 follicles.
Describe your experience with the nursing staff at Generation Next Fertility.
Gen Next uses medical assistants to manage the day to day of cycles. They aren't always the most informed, but you can reach a doctor very easily.
Describe your experience with Generation Next Fertility.
This clinic is overall terrific. You will get very tailor-made care and you won't ever feel like you are in a factory. But things can be a little disorganized and you might have to wait for extended periods if you want to be monitored by a doctor.
Describe the costs associated with your care under Edward Nejat at Generation Next Fertility.
My costs were entirely covered by insurance.
NPS
10
Doctor
Edward Nejat
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Generation Next Fertility
New York City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, Successful
NPS
10
NPS
10
Age 41 - 42
3 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Architect
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Nejat was always on top of each of my cycles....never wanted to use more pills and drugs to get more eggs...After trying IUIs he recommended to go towards IVF...never felt rushed. Every step was explained thoroughly...always spent maximum time with me and my husband explaining every detail.
[Generation Next Fertility's] Location is amazing...Fantastic anesthesiologist. No waiting time. Clean and well equipped place...All doctors are professionals. Please read their instagram you’ll find lots of information. Billing department is wonderful...nursing staff is just wonderful. We were crying when I was graduating from the clinic.
How was your experience with Edward Nejat at Generation Next Fertility?
Dr. Nejat was always on top of each of my cycles. He never wanted to use more pills and drugs to get more eggs. I was amazed by the care he took for us and the final results. After trying IUIs he recommended to go towards IVF. I never felt rushed. Every step was explained thoroughly with each step ahead. I can’t thank him and the clinic enough for everything they’ve done to us.
What's one piece of advice would you give a prospective patient of Edward Nejat at Generation Next Fertility?
Keep doing what you’re doing. The best doctor I’ve ever seen.
During treatment, were you treated like a number or a human with Edward Nejat at Generation Next Fertility?
He always spent maximum time with me and my husband explaining every detail.
Describe the protocols Edward Nejat used in your cycles at Generation Next Fertility and their degree of success.
Letrozole pills and the trigger shots for IUI. Normal IVF cycle and natural FET.
Describe your experience with the nursing staff at Generation Next Fertility.
The nursing staff is just wonderful. We were crying when I was graduating from the clinic. I’m sure I’ll meet them again when our little one is here.
Describe your experience with Generation Next Fertility.
Location is amazing. Their own lab. Fantastic anesthesiologist. No waiting time. Clean and well equipped place. Highly recommend to use GNF for the infertility journey. All doctors are professionals. Please read their instagram you’ll find lots of information. Billing department is wonderful.
Describe the costs associated with your care under Edward Nejat at Generation Next Fertility.
I can’t remember exactly. Somewhat was covered by insurance
Describe Edward Nejat's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Generation Next Fertility.
I’m happy they didn’t try to offer having two embryos transfer. Very smart decision.
NPS
10
Doctor
Edward Nejat
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Generation Next Fertility
New York City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
8
NPS
9
Age 36 - 37
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
East Asian
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
1 IUI With Other Docs
2 IVF With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Luk has a lot of experience and that makes me feel comfortable and confident with her. She does answer all of my questions and when I request a sit down. I do trust her and will continue on my treatment with her...She remembers who I am, my history (rarely but sometimes with a little fuzziness on details) and I do feel like she is trying to help me start a family.
Generation Next is smaller than RMA where I was at before. I much prefer this smaller feeling, while the waiting room can get filled up, you definitely feel less like a number. Also the receptionists are wonderful and kind so it helps!..8k for mini IVF...Nursing staff is great. 9/10 nurses are extremely knowledgable and helpful...
How was your experience with Janelle Luk at Generation Next Fertility?
Dr. Luk has a lot of experience and that makes me feel comfortable and confident with her. She does answer all of my questions and when I request a sit down. I do trust her and will continue on my treatment with her.
What's one piece of advice would you give a prospective patient of Janelle Luk at Generation Next Fertility?
Not just with Dr. Luk but all fertility doctors, they are very busy and you have to self advocate, ask questions and champion for the best care.
During treatment, were you treated like a number or a human with Janelle Luk at Generation Next Fertility?
She remembers who I am, my history (rarely but sometimes with a little fuzziness on details) and I do feel like she is trying to help me start a family.
Describe the protocols Janelle Luk used in your cycles at Generation Next Fertility and their degree of success.
I have responded well to mini IVF - chlomid + gonal/follistim + cetrotide/ganirelix. Because I have less than 9 follicles, more aggressive medications (lupron, higher dosages of gonal) did not work for me. Sometimes I use estradiol patch prior to starting.
Describe your experience with the nursing staff at Generation Next Fertility.
Nursing staff is great. 9/10 nurses are extremely knowledgable and helpful.
Describe your experience with Generation Next Fertility.
Generation Next is smaller than RMA where I was at before. I much prefer this smaller feeling, while the waiting room can get filled up, you definitely feel less like a number. Also the receptionists are wonderful and kind so it helps!
Describe your experience with your monitoring appointments at Generation Next Fertility.
Well oiled machine and much better than RMA
Describe the costs associated with your care under Janelle Luk at Generation Next Fertility.
8k for mini IVF
Describe Janelle Luk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Generation Next Fertility.
n/a
NPS
8
Doctor
Janelle Luk
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
9
Clinic
Generation Next Fertility
New York City
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
10
NPS
10
Age 40
Diminished Ovarian Reserve
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Janelle Luk] was so positive and kind. Truly. Just a true professional...She took the time to know my history and my motivation to be a mother. She explained the best option for treatment and the urgency of my particular fertility status...Maturation of cells outside the body... to reduce the risks of IVF. Family Hx of Ovarian cancer
Access to the clinic [Generation Next Fertility] was a little hard...Clean. Odd waiting room. Not really a waiting room at all. Long corridor with long benches. No privacy. All patients could hear the business of all other patient...out pocket cost for appt and testing was about 700.00... the staff told me how to reduce the cost easily and the total cost WAS reduced
How was your experience with Janelle Luk at Generation Next Fertility?
Kind. Thorough. Realistic. Very smart. She took the time to know my history and my motivation to be a mother. She explained the best option for treatment and the urgency of my particular fertility status.
What's one piece of advice would you give a prospective patient of Janelle Luk at Generation Next Fertility?
G*d grants the gift of motherhood in a variety of ways.
During treatment, were you treated like a number or a human with Janelle Luk at Generation Next Fertility?
She was so positive and kind. Truly. Just a true professional. I’m glad I didn’t go anywhere else. I didn’t have the funds to pursue egg retrieval at the time, I probably needed to retrieve last Jan if I really wanted to... but I didn’t have the funds.
Describe the protocols Janelle Luk used in your cycles at Generation Next Fertility and their degree of success.
I can’t remember the specifics at this time. Maturation of cells outside the body... to reduce the risks of IVF. Family Hx of Ovarian cancer.
Describe your experience with the nursing staff at Generation Next Fertility.
The one drawback was the description of testing cost. One test was a significant cost which was a surprise. I will say the staff told me how to reduce the cost easily and the total cost WAS reduced. Thank you.
Describe your experience with Generation Next Fertility.
Clean. Odd waiting room. Not really a waiting room at all. Long corridor with long benches. No privacy. All patients could hear the business of all other patients. Access to the clinic was a little hard. Being from PA, it was adjustment.
Describe the costs associated with your care under Janelle Luk at Generation Next Fertility.
Out out pocket cost for appt and testing was about 700.00
Describe Janelle Luk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Generation Next Fertility.
No comments. Would still pursue treatment if I had eggs and money!
NPS
10
Doctor
Janelle Luk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Generation Next Fertility
New York City
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5

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