Ratings of 1 indicate that a clinic was poorly operated.
Ratings of 10 indicate that a clinic operated very well.
Scheduling
9
9
Scheduling
Ratings of 1 mean it was difficult to schedule appointments with this clinic.
Ratings of 10 mean it was easy to schedule appointments.
Billing Department
7.4
7.4
Billing Department
Ratings of 1 indicate an unsatisfactory billing department.
Ratings of 10 indicate an excellent billing department.
Nursing Team
8.4
8.4
Nursing Team
Ratings of 1 indicate an unsatisfactory nursing team.
Ratings of 10 indicate an excellent nursing team.
LGBTQ+ Care
10
10
LGBTQ+ Care
Ratings of 1 indicate an unsatisfactory LGBTQ+ care.
Ratings of 10 indicate an excellent LGBTQ+ care.
Attention to Detail
6.7
6.7
Attention to Detail
Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.
For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.
CDC Success Rates
This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.
For more information please see our FAQs.
Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.
Ongoing treatment and overall great experience with the doctors [Dr. Nejat and Luk]. I have not see the doctor every monitoring visit but that was my choice so I could get to work. It would have been nice though for a quick call to check on my progress. Although as a busy 2 doctor practice I can imagine time is not a luxury they have ... Only two doctors at the practice so it was not file that would be passed around to whoever doctor happened to be on duty.
1. Two doctors so you can build a relationship and not have an unfamiliar face either for monitoring or any of the procedures. 2. Solid track record and recommendation from prior patients 3. Efficient staff able to answer questions and keep wait times to a minimum ... Overall the nurses were efficient friendly and able to answer questions.
How was your experience with Edward Nejat at Generation Next Fertility?
Ongoing treatment and overall great experience with the doctors. I have not see the doctor every monitoring visit but that was my choice so I could get to work. It would have been nice though for a quick call to check on my progress. Although as a busy 2 doctor practice I can imagine time is not a luxury they have
What's one piece of advice would you give a prospective patient of Edward Nejat at Generation Next Fertility?
Both doctors are very knowledgeable but do your research so you can ask the right questions
During treatment, were you treated like a number or a human with Edward Nejat at Generation Next Fertility?
Only two doctors at the practice so it was not file that would be passed around to whoever doctor happened to be on duty.
Both doctors had a warm bedside manner and took time to answer all questions. Staff at the clinic were also very personable
Describe your experience with the nursing staff at Generation Next Fertility.
Overall the nurses were efficient friendly and able to answer questions. Once incident where I got a call back on potentially troubling test and the nurse didn’t seem prepared to answer questions as to why it was important
Describe your experience with Generation Next Fertility.
1. Two doctors so you can build a relationship and not have an unfamiliar face either for monitoring or any of the procedures.
2. Solid track record and recommendation from prior patients
3. Efficient staff able to answer questions and keep wait times to a minimum
Dr. Luk explained all questions that my partner and I asked. She is very passionate for her career. And she always tried to make me relax whenever I felt stressful. She communicated with me and my partner to listen to our voices. During the actual procedure, she also tried to make me relax because it was my first time for the procedure...Dr. Luk is passionate, kind and patiently, and listen to patients' voices.
Generation Next Fertility's strengths: Dr. Luk is passionate, kind and patiently, and listen to patients' voices. Nurses: most nurses are kind and helpful. The clinic is clean and organized overall. Generation Next Fertility's weaknesses: maybe better to expand the room to do the blood drop, because that area is too small on side of corridor...some of the nurses are passionate and kind, and explained to you patiently.
How was your experience with Janelle Luk at Generation Next Fertility?
During the 2-time consultations, Dr. Luk explained all questions that my partner and I asked. She is very passionate for her career. And she always tried to make me relax whenever I felt stressful. She communicated with me and my partner to listen to our voices. During the actual procedure, she also tried to make me relax because it was my first time for the procedure.
What's one piece of advice would you give a prospective patient of Janelle Luk at Generation Next Fertility?
Prepare all your questions before you visit Dr. Luk.
During treatment, were you treated like a number or a human with Janelle Luk at Generation Next Fertility?
Because whenever i met Dr . Luk, she always explained my confusion patiently. And she is very passionate for her career.
Describe your experience with the nursing staff at Generation Next Fertility.
some of the nurses are passionate and kind, and explained to you patiently.
Describe your experience with Generation Next Fertility.
Generation Next Fertility's strengths: Dr. Luk is passionate, kind and patiently, and listen to patients' voices. Nurses: most nurses are kind and helpful. The clinic is clean and organized overall.
Generation Next Fertility's weaknesses: maybe better to expand the room to do the blood drop, because that area is too small on side of corridor.
What specific things went wrong at Generation Next Fertility?