Northwestern Fertility & Reproductive Medicine

10 doctors work here

Rated 7.7
Strongly recommend: 58%Neutral: 18%Don't recommend: 24%7.7
58% strongly recommend
132 reviews
Operations
8.7
8.7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.3
8.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.7
7.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.5
8.5
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
5.1
5.1
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
7.1
7.1
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
2,664
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 4 offices

Chicago
259 E. Erie St., Suite 2400
Chicago, IL 60611
Geneva
351 Delnor Drive, Suite 210
Geneva, IL 60134
Highland Park
600 Central Ave., Suite 333
Highland Park, IL 60035
Oakbrook Terrace
2 Trans Am Plaza, Suite 400
Oakbrook Terrace, IL 60181
Show 2 more

132 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, 18 Eggs Frozen
NPS
10
NPS
10
Age 33 - 34
2 Egg Freezing
Ashkenazi Jewish
Income $100K - $199K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Jain gave good explanations and helped me decide to do the egg retrieval. I honestly didn't interact with him much but when I did it was good. I don't have much else to say - he wasn't a big part of my experience with the egg retrieval...every time I interacted with him he treated me with respect and care. My critique of the experience is that I had very little interaction with people who could give me a sense of how the cycles were going - the clinic staff was unbelievably efficient, but the only people I spoke to were receptionists, phlebotomists, and ultrasonographers...
The nurses [at Northwestern Fertility & Reproductive Medicine] were incredibly organized. My critique is that I had very few qualitative descriptions of how things were going. Once I got a message that said "it's still early in your cycle so we expect more follicles in the coming days." Otherwise it was always a form message - a very clear and useful form message - but nothing personalized...ask the nurses for more input if you want to know what's going on...
How was your experience with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Dr. Jain gave good explanations and helped me decide to do the egg retrieval. I honestly didn't interact with him much but when I did it was good. I don't have much else to say - he wasn't a big part of my experience with the egg retrieval.
What's one piece of advice would you give a prospective patient of Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Find a way to ask the nurses for more input if you want to know what's going on
During treatment, were you treated like a number or a human with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
During the consultation I had a very good conversation with Dr. Jain. Overall every time I interacted with him he treated me with respect and care. My critique of the experience is that I had very little interaction with people who could give me a sense of how the cycles were going - the clinic staff was unbelievably efficient, but the only people I spoke to were receptionists, phlebotomists, and ultrasonographers - no one who could tell me "things are going well - I'd guess you have 5 more days" or "things are going pretty slowly - I think you might not get a good yield this round and I suspect you'll have to do another one" which is what happened. That's fine, but I was disappointed after my first round and I wish I'd had more of a sense earlier on that it wasn't going well.
Describe the protocols Tarun Jain used in your cycles at Northwestern Fertility & Reproductive Medicine and their degree of success.
Day: Date: [Ganirelix], Dose Gonal F, dose novarel/HCG 1: 10/27: 100, 0.06 (estradiol 61) 2: 10/28: 100, 0.06 3: 10/29: 100, 0.06 4: 10/30: 150, 0.06 (estradiol 153) -You have a few follicles measuring less than 10mm 5: 10/31: 150, 0.06 6: 11/1: Gonal-F 225 units, HCG 6 units (estradiol 366) -The largest follicle measuring by ultrasound is 10mm. -You also have smaller follicles measuring less than 10mm 7: 11/2: Ganirelix AM, Gonal-F 225 units, HCG 6 units 8: 11/3: Ganirelix AM, Gonal-F 300 units, HCG 6 units (estradiol 954) -The largest follicle measuring by ultrasound is 13 mm. -You also have 3 smaller follicles measuring between 12 and 13. 9: 11/4: Ganirelix AM, Gonal-F 300 units, HCG 6 units 10: 11/5: Ganirelix AM, Gonal-F 300 units, HCG 6 units 11: 11/6: Ganirelix AM, Gonal-F 300 units, HCG 6 units (estradiol 1408) -Your estrogen level is 1408. You have 5 follicles measuring between 17 mm and 27 mm. 12: 11/7 1am: leupron 13: retrieval (11 follicles, of which 6 were mature) Total meds used: -Gonal-F used: 2250 (required 3 pens) -Ganirelix: 5 doses. -HCG: Plenty of HCG leftover Round 2 Day: Date: [Ganirelix], Dose Gonal F, dose menopur 1: Mon 2/14: Gonal-F 200u, Menopur 75u. (estradiol 60) 2: Tues 2/15: Gonal-F 200u, Menopur 75u. 3: Wed 2/16: Gonal-F 200u, Menopur 75u. 4: Thur 2/17: Gonal-F 200u, Menopur 75u. (est 339) -The largest follicle measuring by ultrasound is 10 mm. -You also have 2 smaller follicles measuring 10 mm. 5: Fri 2/18: AM: Gan. Gonal-F 200u, Men 75u. 6: Sat 2/19: AM: Gan. Gonal-F 200, Men 75u. (est 749) -The largest follicle measuring by ultrasound is 14mm. -You also have 6 smaller follicles measuring between 10 and 13mm. 7: Sun 2/20: AM: Gan. Gonal-F 200, Men 75u. 8: Mon 2/21: AM Gan. Gonal-F 200, Men 75u. (est 922) -The largest follicle measuring by ultrasound is 19 mm. -You also have 12 smaller follicles measuring between 11 and 18 mm. 9: Tues 2/22: AM Gan. Gonal-F 200, Men 75u. (est 1190) -The largest follicle measuring by ultrasound is 20 mm. -You also have 12 smaller follicles measuring between 11 and 17 mm. 10: Wed 2/23: AM Gan. Gonal-F 200, Men 75u. (est 1685) -You have 10 follicles measuring between 15mm and 30mm. 11: Thurs 2/24: 12am Leurpon 80u. am labs 12: Fri 2/25: 12pm retrieval (16 follicles, of which 12 were mature) Total meds used: -Gonal F: 2000u (3 pens) -Menopur: 10 vials -Ganirelix: 6 doses
Describe your experience with your nurse at Northwestern Fertility & Reproductive Medicine. (Assigned nurse: Kait)
The nurses were incredibly organized. My critique is that I had very few qualitative descriptions of how things were going. Once I got a message that said "it's still early in your cycle so we expect more follicles in the coming days." Otherwise it was always a form message - a very clear and useful form message - but nothing personalized.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
Unbelievably efficient, quick, and professional. As I've described, lacking in personalized communication/letting patients know how they're doing. Copying and pasting from before: the clinic staff was unbelievably efficient, but the only people I spoke to were receptionists, phlebotomists, and ultrasonographers - no one who could tell me "things are going well - I'd guess you have 5 more days" or "things are going pretty slowly - I think you might not get a good yield this round and I suspect you'll have to do another one" which is what happened. That's fine, but I was disappointed after my first round and I wish I'd had more of a sense earlier on that it wasn't going well.
Describe the costs associated with your care under Tarun Jain at Northwestern Fertility & Reproductive Medicine.
1500 procedure, 200-300 for meds per round
10
Doctor
Tarun Jain
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
10
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
8
Age 41 - 42
1 Fertility Medications
Male Factor
European
Income $100K - $199K
Doctor
3rd of 3 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Feinberg is one of the foremost doctors in the field. She is knowledgeable and experienced and no nonsense, which I appreciate. Dr. Feinberg is also empathetic, caring, considerate, honest and an excellent communicator. I very much appreciate her approach to treatment. ... We started with Clomid IUI when my saline ultrasound and bloodwork demonstrated positive findings. After disappointing sperm counts and motility, we moved directly into IVF.
Scheduling [at Northwestern Fertility & Reproductive Medicine] is a disaster, always. Plan your appointments as soon as you can. The best way to schedule follow up appointments is with the on-site schedulers, as opposed to the 800#. Financial advisors are not particularly friendly and are very blunt. ... They failed to schedule follow up appointments after a failed IUI in Nov. They failed to inform me about next options until I scheduled an appt to do so. They failed to schedule me with the doctor, when I called to schedule with her specifically (they scheduled me for bloodwork only).
How was your experience with Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
Dr. Feinberg is one of the foremost doctors in the field. She is knowledgeable and experienced and no nonsense, which I appreciate. Dr. Feinberg is also empathetic, caring, considerate, honest and an excellent communicator. I very much appreciate her approach to treatment.
What's one piece of advice would you give a prospective patient of Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
Book early. She's difficult to get an appointment with.
During treatment, were you treated like a number or a human with Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
She was incredibly empathetic, caring, no nonsense and she actually listened to me.
Describe the protocols Eve Feinberg used in your cycles at Northwestern Fertility & Reproductive Medicine and their degree of success.
We started with Clomid IUI when my saline ultrasound and bloodwork demonstrated positive findings. After disappointing sperm counts and motility, we moved directly into IVF.
Describe your experience with your nurse at Northwestern Fertility & Reproductive Medicine. (Assigned nurse: Bethany)
Nurses and lab technicians (ultrasound and phlebotomy) are proficient and also caring and kind.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
Scheduling is a disaster, always. Plan your appointments as soon as you can. The best way to schedule follow up appointments is with the on-site schedulers, as opposed to the 800#. Financial advisors are not particularly friendly and are very blunt.
Describe the costs associated with your care under Eve Feinberg at Northwestern Fertility & Reproductive Medicine.
Insurance will not cover our treatments. IUI was approximately $2000 including medication. IVF is approximately $18,000, including medication.
Describe Eve Feinberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwestern Fertility & Reproductive Medicine.
I have not gotten to the point of retrieval yet, as is was cancelled for COVID -19
What specific things went wrong at Northwestern Fertility & Reproductive Medicine?
  • Lost appointments
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Northwestern Fertility & Reproductive Medicine.
They failed to schedule follow up appointments after a failed IUI in Nov. They failed to inform me about next options until I scheduled an appt to do so. They failed to schedule me with the doctor, when I called to schedule with her specifically (they scheduled me for bloodwork only).
10
Doctor
Eve Feinberg
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Northwestern Fertility & Reproductive Medicine
Highland Park
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
10
Age 35 - 37
3 IUI
2 IVF
Unexplained
Latinx
Income $500K+
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Jain was absolutely incredible. I referred him to my sister and had zero hesitations with that. I felt like I received individualized care based on my testing and results of ultrasounds/blood work...Never did I feel like a number. During our telethealth calls it was just as if it was me and them and nothing else mattered. It was wonderful...Be vulnerable and honest and come with prepared questions and hesitations.
I visited both the [Northwestern Fertility & Reproductive Medicine] Oakbrook office and the Chicago office. The Chicago office is significantly busier because they do IUIs and embryo transfers there not just ultrasounds and bloodwork like they do at the Oakbrook office. Both clinics have nice staff. The front desk workers were a wee bit friendlier at the Oakbrook office but I believe its because its the same people that have been there for a long time and its a significantly smaller office. Chicago has more traffic.
How was your experience with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Dr. Jain was absolutely incredible. I referred him to my sister and had zero hesitations with that. I felt like I received individualized care based on my testing and results of ultrasounds/blood work.
What's one piece of advice would you give a prospective patient of Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Be vulnerable and honest and come with prepared questions and hesitations. They address them all.
During treatment, were you treated like a number or a human with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Dr. Jain and his staff were incredible and made me feel like I was the only one they were working with. Never did I feel like a number. During our telethealth calls it was just as if it was me and them and nothing else mattered. It was wonderful.
Describe the protocols Tarun Jain used in your cycles at Northwestern Fertility & Reproductive Medicine and their degree of success.
This was my second IVF cycle. The first IVF cycle resulted in a pregnancy at the first embryo transfer and we were so excited that IVF was effective and worked! I unfortunately miscarried but that can happen even with a natural pregnancy. The second IVF cycle involved a series of shots with Follistim (dosages are adjusted based on blood work and how effectively the levels are increasing and how many follicles are growing and being produced), ganirelix, and oral meds letrozole, and then a trigger shot with leuprolide right before retrieval. My body responded very well to all medications and shots. My hormone levels increased appropriately and follicles were growing and produced properly. My first IVF cycle I produced 23 eggs and the second cycle I produced 17 eggs.
Describe your experience with the nursing staff at Northwestern Fertility & Reproductive Medicine.
All excellent. Most remembered my name and were very kind.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
I visited both the Oakbrook office and the Chicago office. The Chicago office is significantly busier because they do IUIs and embryo transfers there not just ultrasounds and bloodwork like they do at the Oakbrook office. Both clinics have nice staff. The front desk workers were a wee bit friendlier at the Oakbrook office but I believe its because its the same people that have been there for a long time and its a significantly smaller office. Chicago has more traffic.
Describe the costs associated with your care under Tarun Jain at Northwestern Fertility & Reproductive Medicine.
My first 3 IUIs totalled about 3K; first round of IVF about 22K but that included about 5K of genetic testing. 2nd round of IVF is currently under 10K, i believe that's because I've hit some deductible maximums with insurance, not sure though.
Describe Tarun Jain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwestern Fertility & Reproductive Medicine.
I only transferred one embryo at a time.
10
Doctor
Tarun Jain
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northwestern Fertility & Reproductive Medicine
Oakbrook Terrace
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2021, Successful
NPS
10
NPS
10
Age 27 - 29
4 IUI
1 IVF
PCOS
Unexplained
European
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Although my journey was complicated, Dr Jain never gave up on me. After each appointment, we would change the treatment protocol and explore additional testing if needed...He monitored me closely to make sure I didn’t develop OHSS. We ended up with 29 eggs and 13 embryos from that one cycle! FET - due to my risk of OHSS, all of my transfers were frozen...Always starts with one tested/untested embryo. If first transfer fails, will consider 2 untested embryos if patient understands the risks. If embryos are tested, then single embryo transfers only.
The clinic [Northwestern Fertility & Reproductive Medicine] is honestly top notch. They have all the latest technology and the doctors stay up to date with all the latest data. Monitoring appointments can be done at the Oak Brook and Highland Park locations, but all procedures are done downtown. The nurse practitioners have appointments in the suburbs, but the physicians typically stay downtown....
How was your experience with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Dr Jain invests deeply in the care of his patients. Although my journey was complicated, Dr Jain never gave up on me. After each appointment, we would change the treatment protocol and explore additional testing if needed. I did a lot of research myself and felt very comfortable asking him questions to share my wants and needs. Dr Jain had no problem adjusting the treatment plan to what I felt most comfortable with. During each appointment, I never felt rushed. He would also send MyChart messages very late at night as he is catching up on his charting. It showed that I was not just a number to him, and that he genuinely cared about me as his patient.
What's one piece of advice would you give a prospective patient of Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Come prepared to ask questions! If you’re up for it (or in the healthcare field), do your own research and ask Dr Jain what he thinks about certain tests, labs, or procedures. Knowledge is power, so take your time during the appointment to make sure all questions are answered.
During treatment, were you treated like a number or a human with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Dr Jain always spent SO much time with me explaining the treatment plan and altering the treatment plan to fit my wants and needs too
Describe the protocols Tarun Jain used in your cycles at Northwestern Fertility & Reproductive Medicine and their degree of success.
IUI - letrozole alone, and letrozole with clomid. Unfortunately all were unsuccessful. IVF - low doses of GonalF and Menopur since I made a lot of eggs. He monitored me closely to make sure I didn’t develop OHSS. We ended up with 29 eggs and 13 embryos from that one cycle! FET - due to my risk of OHSS, all of my transfers were frozen. First transfer was a medicated transfer with estradiol and IM progesterone - which failed. I ended up fainting with the IM progesterone once, so we avoided it for the next transfers. Second transfer was a modified natural cycle with letrozole and Ovidrel - but unfortunately ended in an ectopic. Third transfer was another modified natural cycle and currently pregnant! (We did genetic testing of embryos and ERA test prior to the third transfer)
Describe your experience with your nurse at Northwestern Fertility & Reproductive Medicine. (Assigned nurse: Kait)
Kait is an absolute Angel! She was my biggest support system through my entire journey. She always replied to my concerns and got me answers to my questions. She would personally call me to explain in greater detail after test results. She is the BEST nurse.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
The clinic is honestly top notch. They have all the latest technology and the doctors stay up to date with all the latest data. Monitoring appointments can be done at the Oak Brook and Highland Park locations, but all procedures are done downtown. The nurse practitioners have appointments in the suburbs, but the physicians typically stay downtown.
Describe the costs associated with your care under Tarun Jain at Northwestern Fertility & Reproductive Medicine.
My insurance thankfully covered IVF, so I just had to pay my out of pocket max for the year which was $3500. I never had any issues with the billing department. Embryo testing was not covered, so that was an additional $5000. Also, the ERA and ReceptivaDx testing is not covered by any insurance, so that was an extra $1500 out of pocket. In total: $10,000
Describe Tarun Jain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwestern Fertility & Reproductive Medicine.
Always starts with one tested/untested embryo. If first transfer fails, will consider 2 untested embryos if patient understands the risks. If embryos are tested, then single embryo transfers only.
10
Doctor
Tarun Jain
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northwestern Fertility & Reproductive Medicine
Oakbrook Terrace
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
6
NPS
8
Age 29
2 IUI
Endometriosis
Male Factor
PCOS
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Doesn't Recommend
Neutral
Success w/ Doc Not sure
The very first time I met him [Dr. Jain]...He was confident that I would not need IVF and with 4 IUI (3 being negative and 1 being a chemical pregnancy). After our 2nd telemed meeting we are now doing IVF...He does take the time to listen to you...he basically told me to go on a Plant based diet, lose weight, cut sugar out, and stop eating meat because its bad food....
I just felt everytime I walked into the office [at Northwestern Fertility & Reproductive Medicine] I was just another $ instead of a person...Strengths: Fast and sufficient. Answer your questions in a timely manner. Multiple sites your able to go to. Weakness: Only downtown location is open on the weekends, appointments are far out so you have to take what you can get, if you normally go to a specific site be aware if its booked you have to go to another site, getting your period on the weekend is the worst because monday is there busiest days.
How was your experience with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
I've only met Dr. Jain twice never in person only telemed because of Covid. The very first time I met him to my partner and I he seemed cocky he basically told me to go on a Plant based diet, lose weight, cut sugar out, and stop eating meat because its bad food. He was confident that I would not need IVF and with 4 IUI (3 being negative and 1 being a chemical pregnancy). After our 2nd telemed meeting we are now doing IVF. Which is not only time consuming but is very expensive. I will say I cut dairy out of my diet and did lose 28 pounds. Never had natural periods until I lost all that weight the last 5 months my periods have been coming by themselfs and timid. He does take the time to listen to you and it is very overstimulating the amount of information that is received and what your body really goes through! You are mentally and physically drained.
What's one piece of advice would you give a prospective patient of Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Be prepared- this experience is very long and becomes overwhelming for you and your partner. It consumes your life from the blood draws, semen samples, ultrasounds, and appointments. You pretty much work around their availability and I've personally have missed a lot of work just to attend these appointments. *Do your researches make notes and DO NOT be afraid to ask Questions.
During treatment, were you treated like a number or a human with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
I just felt everytime I walked into the office I was just another $ instead of a person. My first time doing an IUI/ ultrasound nobody explained to me I needed to undress and I stayed in the room unsure what to do and nervous. Finally, when the tech came in she was unhappy that I was not on the table ready to go. I had a chemical pregnancy and I just feel like my world just shattered they didn't offer services/ therapy anything to get me through my worst nightmare just an apology.
Describe the protocols Tarun Jain used in your cycles at Northwestern Fertility & Reproductive Medicine and their degree of success.
My partner and I decided to do 2 timid intercourses and 2 IUI. But, the protocols were similar. Timid intercourse: Notify the clinic of day 1 of period. Day 3 of period schedule you for bloodwork and ultrasound. Based on your bloodwork and ultrasound they send you a message letting you know to start taking Letrozole 5mg once a day for 5 days. Return for bloodwork and ultrasound and based on your results the nursing staff will tell you when to give the trigger shot usually 24 hrs last between 9pm-10pm. The nursing staff gave specific instructions for the timid intercourse usually the next three days. Wait 2 weeks and take a pregnancy test. The IUI:Notify the clinic of day 1 of period. Day 3 of period schedule you for bloodwork and ultrasound. Based on your bloodwork and ultrasound they send you a message letting you know to start taking Letrozole 5mg once a day for 5 days. Return for bloodwork and ultrasound and based on your results the nursing staff will tell you when to give the trigger shot usually 24 hrs last between 9pm-10pm. The nursing staff reaches out to scheduling to set you a time for your partner and yourself to go in the IUI procedure (Usually 2-3 days after trigger shot).
Describe your experience with the nursing staff at Northwestern Fertility & Reproductive Medicine.
Strengths: For the most they were in great communication with me letting me know the next steps if I had any questions they were quick to respond. Weakness: I do not like how many people have access to my information I felt like I was getting different answerings which made it confusing.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
Strengths: Fast and sufficient. Answer your questions in a timely manner. Multiple sites your able to go to. Weakness: Only downtown location is open on the weekends, appointments are far out so you have to take what you can get, if you normally go to a specific site be aware if its booked you have to go to another site, getting your period on the weekend is the worst because monday is there busiest days.
Describe the costs associated with your care under Tarun Jain at Northwestern Fertility & Reproductive Medicine.
Make sure you try to have the best deductible because the cost quickly add up. The trigger shot is through Northwestern Speciality Pharmacy and you have to special order that shot and it was $20.00. The ultrasounds and bloodwork after I met my deductible were free essentially but prior the blood work was roughly $10-$30 and ultrasound was $30-$50
Describe Tarun Jain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwestern Fertility & Reproductive Medicine.
No comments this process was explained thoroughly to me and I understood why he is transferring one embryo instead of multiples.
6
Doctor
Tarun Jain
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Compassion
3 of 5
Adaptability
4 of 5
8
Clinic
Northwestern Fertility & Reproductive Medicine
Oakbrook Terrace
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 33
3 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
South Asian
Income $100K - $199K
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Jain has the best amazing bedside manner. He is a good listener and is very compassionate. You can tell that he is rooting for you. He makes you feel like you are his only patient. Anytime I had questions, it was always very easy to set up a consultation with him. I felt very involved in my care and he was very receptive to my ideas as well. He would change my protocol as needed with each round. I already knew that we have a male factor issue and a poor egg quality issue and even with the odds against us, he made my dream come true. We are having our baby boy in July 2021 and it is all because of Dr. Jain. You would be foolish to look elsewhere. I have recommended him to some of my co-workers and they now pregnant too. Look no further than Dr. Jain for your fertility needs. He is a miracle worker.
Krista and Dana are Dr. Jain's nurses [at Northwestern Fertility & Reproductive Medicine] and they are simply the best. Like most fertility clinics, your primary communication is with the nurses. Whenever i had a question and sent them a message on my chart, within seconds, I had a detailed response from both of them. Dr. Jain is very popular and when I needed to get in last minute to do another round of IVF, Dana and Krista worked their magic to get me in. When I was waiting for my 3rd round of beta results, Dana messaged me on my chart as soon as she got in. They are simply the best.
How was your experience with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Dr. Jain gave the biggest gift he could possibly give us, our miracle baby boy. I was getting treatment at FCI prior to seeing Dr. Jain and I felt like I was just treated like a number and not a person. When I started seeing Dr. Jain in January 2020 after a recommendation by my sister n law who was in her 40s and had a very successful 1st cycle of IVF by Dr. Jain, I was blown away at the difference in care with him. Dr. Jain has the best amazing bedside manner. He is a good listener and is very compassionate. You can tell that he is rooting for you. He makes you feel like you are his only patient. Anytime I had questions, it was always very easy to set up a consultation with him. I felt very involved in my care and he was very receptive to my ideas as well. He would change my protocol as needed with each round. I already knew that we have a male factor issue and a poor egg quality issue and even with the odds against us, he made my dream come true. We are having our baby boy in July 2021 and it is all because of Dr. Jain. You would be foolish to look elsewhere. I have recommended him to some of my co-workers and they now pregnant too. Look no further than Dr. Jain for your fertility needs. He is a miracle worker.
What's one piece of advice would you give a prospective patient of Tarun Jain at Northwestern Fertility & Reproductive Medicine?
nothing, please stay exactly the same. I can't wait to start my next round of IVF with him in January 2022.
During treatment, were you treated like a number or a human with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Dr. Jain gave the biggest gift he could possibly give us, our miracle baby boy. I was getting treatment at FCI prior to seeing Dr. Jain and I felt like I was just treated like a number and not a person. When I started seeing Dr. Jain in January 2020 after a recommendation by my sister n law who was in her 40s and had a very successful 1st cycle of IVF by Dr. Jain, I was blown away at the difference in care with him. Dr. Jain has the best amazing bedside manner. He is a good listener and is very compassionate. You can tell that he is rooting for you. He makes you feel like you are his only patient. Anytime I had questions, it was always very easy to set up a consultation with him. I felt very involved in my care and he was very receptive to my ideas as well. He would change my protocol as needed with each round. I already knew that we have a male factor issue and a poor egg quality issue and even with the odds against us, he made my dream come true. We are having our baby boy in July 2021 and it is all because of Dr. Jain. You would be foolish to look elsewhere. I have recommended him to some of my co-workers and they now pregnant too. Look no further than Dr. Jain for your fertility needs. He is a miracle worker.
Describe the protocols Tarun Jain used in your cycles at Northwestern Fertility & Reproductive Medicine and their degree of success.
micro dose lupron protocol with follistim is the protocol that got me pregnant
Describe your experience with your nurse at Northwestern Fertility & Reproductive Medicine. (Assigned nurse: dana and krista )
Krista and Dana are Dr. Jain's nurses and they are simply the best. Like most fertility clinics, your primary communication is with the nurses. Whenever i had a question and sent them a message on my chart, within seconds, I had a detailed response from both of them. Dr. Jain is very popular and when I needed to get in last minute to do another round of IVF, Dana and Krista worked their magic to get me in. When I was waiting for my 3rd round of beta results, Dana messaged me on my chart as soon as she got in. They are simply the best.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
This is hands down the best fertility clinic in the chicagoland area. Look no further than Dr. Jain at northwestern fertility. The hospital is so clean and nice. The IVF egg retrieval and transfer procedures are done downtown and you have a beautiful view of downtown Chicago. All the rooms are so clean and spacious.
Describe the costs associated with your care under Tarun Jain at Northwestern Fertility & Reproductive Medicine.
not sure, insurance covered everything
10
Doctor
Tarun Jain
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
Northwestern Fertility & Reproductive Medicine
Oakbrook Terrace
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
6
Age 27 - 28
3 IUI
Male Factor
PCOS
European
Income $200K - $499K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Doesn't Recommend
Success w/ Doc Too early to know
Dr Jain was very thorough in his explanations and medical opinion. He always listened to me when an IUI cycle didn’t work and adjusted the medications based on patient preference. Be prepared with questions! You won’t see [him] often but he is working with the staff behind the scenes...Patients lose a lot of control during the infertility process, so Dr Jain will listen to your requests to “give back control” in a sense. Do your homework and be prepared to ask questions!
The biggest frustration about this [Northwester Fertility & Reproductive Medicine] clinic is the scheduling. Getting an IUI scheduled was almost impossible to workout with mine and my husband’s schedule, but we had to make it work. Be your own patient advocate! We had a scheduler “triple-book” us for an IUI at a farther location and was trying to tell me that my partner needs to bring his specimen and not produce in the clinic...
How was your experience with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Dr Jain was very thorough in his explanations and medical opinion. He always listened to me when an IUI cycle didn’t work and adjusted the medications based on patient preference. Be prepared with questions! You won’t see Dr Jain often but he is working with the staff behind the scenes. I highly recommend him!!
What's one piece of advice would you give a prospective patient of Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Be prepared at your appointment with a list of questions. Ask Dr Jain anything that is on your mind. Patients lose a lot of control during the infertility process, so Dr Jain will listen to your requests to “give back control” in a sense. Do your homework and be prepared to ask questions!
During treatment, were you treated like a number or a human with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Dr Jain really takes into account what the patient prefers with treatment! He will listen to you and usually proceed with what you think is best for your body. I have never met a more caring and patient-centered physician than Dr Jain
Describe the protocols Tarun Jain used in your cycles at Northwestern Fertility & Reproductive Medicine and their degree of success.
PCOS - letrozole 2.5, letrozole 5, then letrozole 5 with clomid 100
Describe your experience with your nurse at Northwestern Fertility & Reproductive Medicine. (Assigned nurse: Kait)
The IUIs are done by the nursing staff (FYI there is a study that shows no difference in outcomes if done by a nurse or a doctor). My primary nurse Kait was amazing! She was always so receptive to my million questions and would answer them as soon as she could (usually within an hour or two). She made me feel comfortable with my treatment plan and communicated any information to my physician.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
The biggest frustration about this clinic is the scheduling. Getting an IUI scheduled was almost impossible to workout with mine and my husband’s schedule, but we had to make it work. Be your own patient advocate! We had a scheduler “triple-book” us for an IUI at a farther location and was trying to tell me that my partner needs to bring his specimen and not produce in the clinic. I was absolutely not okay with the specimen being out of the body for an hour (during our commute) so I really fought for my rights. At the end of the day, this is your fertility treatment! Don’t agree to something that makes you uncomfortable so that it can be more convenient for the clinic. The clinic really needs help with scheduling/staffing to ensure patients feel comfortable and not frustrated/stressed every month.
Describe the costs associated with your care under Tarun Jain at Northwestern Fertility & Reproductive Medicine.
My insurance has great coverage, so our out of pocket costs were low. IUI was about $220 after insurance
Describe Tarun Jain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwestern Fertility & Reproductive Medicine.
N/A
What specific things went wrong at Northwestern Fertility & Reproductive Medicine?
  • Lost appointments
  • Failed to convey critical information
Describe the specific things that went wrong at Northwestern Fertility & Reproductive Medicine.
The physician that goes over my midcycle ultrasound and blood work is not always my primary doctor. I’ve had concerns that the clinic could be triggering me too early and wanted to wait one more day before the trigger shot but the clinic insisted I trigger that evening. My primary physician Dr Jain is much more receptive, but other physicians are not. I feel that I’m not heard and that my concerns aren’t addressed when this happens.
10
Doctor
Tarun Jain
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
6
Clinic
Northwestern Fertility & Reproductive Medicine
Oakbrook Terrace
NPS
Operations
3 of 5
Scheduling
1 of 5
Billing Department
5 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5