NYU Langone Fertility Center

10 doctors work here

Rated 8.8
Strongly recommend: 75%Neutral: 14%Don't recommend: 10%8.8
75% strongly recommend
241 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
9.2
9.2
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.9
7.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.2
9.2
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
9.6
9.6
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
8.5
8.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
3,147
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
10 doctors work here
NPS
8
Average Doctor Score
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Jennifer Blakemore
NYU Langone Fertility Center
100% strongly recommend
31 Reviews
Rated 10
Strongly recommend: 100%10
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Shannon DeVore
NYU Langone Fertility Center
95% strongly recommend
48 Reviews
Rated 9.5
Strongly recommend: 95%Neutral: 0%Don't recommend: 5%9.5
Brooke Hodes-Wertz
NYU Langone Fertility Center
75% strongly recommend
31 Reviews
Rated 8.8
Strongly recommend: 75%Neutral: 13%Don't recommend: 12%8.8
James Grifo
NYU Langone Fertility Center
67% strongly recommend
42 Reviews
Rated 8.7
Strongly recommend: 67%Neutral: 23%Don't recommend: 9%8.7
Maureen Moomjy
Maureen Moomjy PC
67% strongly recommend
8 Reviews
Rated 8.8
Strongly recommend: 67%Neutral: 8%Don't recommend: 25%8.8
Frederick Licciardi
NYU Langone Fertility Center
42% strongly recommend
20 Reviews
Rated 7.9
Strongly recommend: 42%Neutral: 39%Don't recommend: 18%7.9
David Keefe
NYU Langone Fertility Center
27% strongly recommend
7 Reviews
Rated 7.8
Strongly recommend: 27%Neutral: 55%Don't recommend: 18%7.8
Elizabeth Fino
NYU Langone Fertility Center
56% strongly recommend
22 Reviews
Rated 7.4
Strongly recommend: 56%Neutral: 12%Don't recommend: 32%7.4
Alan Berkeley
NYU Langone Fertility Center
45% strongly recommend
21 Reviews
Rated 7.4
Strongly recommend: 45%Neutral: 18%Don't recommend: 37%7.4
Jacquelyn Shaw
NYU Langone Fertility Center
0% strongly recommend
1 Review
Rated 4
Don't recommend: 100%4
Show 6 more

This clinic has 2 offices

NY - 53rd Street
159 East 53rd St
New York, NY 10022
NY - Westside
109 West 27th St
New York, NY 10001

241 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 37 - 38
3 IVF
Endometriosis
Uterine Fibroids
East Asian
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Devore was always supportive...take the time to answer any questions...is kind and straightforward in her approach...will make sure that you're aware of the reality of the situation without being led on...protocol was relatively standard, and consistent across all three cycles due to satisfactory results
[NYU Langone Fertility Center] Strengths...Runs like a well-oiled machine despite being a big organization...in and out for monitoring appointments in the morning...nurses are kind and compassionate, and capable of answering your questions...Weaknesses: - Calling the main line gets you to an operator that will take down your question for a callback
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore was always supportive, and would take the time to answer any questions. She is kind and straightforward in her approach, and will make sure that you're aware of the reality of the situation without being led on. While she was never the one to conduct my retrieval or transfer procedures due to NYU Fertility's policy around an assigned "doctor of the day", I appreciated the fact that she always personally made it a point to call me with results after every procedure, regardless of whether the update was positive or negative.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Trust in Dr. DeVore. She is the second IVF doctor I've worked with, and from what I've experienced, she knows what she's doing. It can get busy at the practice, so don't be afraid to prepare questions for her to answer ahead of time.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore was the second IVF doctor I consulted with, and she was always empathetic when we discussed my previous failed cycles. She was also very supportive, and listened to my concerns throughout the duration of my treatment cycles with her.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
I did three retrieval cycles, and a single transfer with Dr. DeVore. My protocol was relatively standard, and consistent across all three cycles due to satisfactory results. During my initial consult with Dr. DeVore, I did ask about helpful supplements to take, which I did start taking 1-2 months prior to the start of my first stimulation cycle. Each stimulation cycle began with the introduction of Gonadotropins (Follistim & Menopur), and then gradually included a GnRH Antagonist (Ganirelix) on the last 5-6 days prior to retrieval to prevent premature ovulation. A combination of Lupron and Ovidrel (hCG) was utilized as a trigger shot 48 hours to retrieval. My transfer cycle was a medicated cycle starting off with the use of Estradiol (estrogen pills), followed by the introduction of Endometrin (progesterone suppositories) and PIO (progesterone in oil) shots 6 days prior to transfer.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Emily Hawkins)
The nursing staff at NYU Fertility frequently changes and/or rotates, but they are all kind, knowledgeable and well-prepared to answer any questions pertaining to my chart.
Describe your experience with NYU Langone Fertility Center.
Strengths: - Runs like a well-oiled machine despite being a big organization: you're in and out for monitoring appointments in the morning - Everything (including test results) is documented in your chart - All of the doctors and nurses are kind and compassionate, and capable of answering your questions in a "personalized" manner just by looking at your chart Weaknesses: - Calling the main line gets you to an operator that will take down your question for a callback (i.e., you have to wait around for a call from a doctor or nurse that can take a few minutes, or a few hours).
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Monitoring appointments were held between 7:00 - 9:00AM. You're usually able to get in and out pretty quickly without a line early in the morning. The closer you get to 9:00AM, the more crowded it gets. For the most partner monitoring appointments are organized starting off with bloodwork, and then an ultrasound. I've never had to wait more than 15 minutes to get called in.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
My treatment at NYU Fertility was covered by insurance.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr. DeVore is a proponent for single embryo transfers to mitigate any risks around premature delivery, miscarriages etc. She is open to multiple embryos transfers if a transfer cycle were to fail repeatedly despite other levers being addressed.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 36
1 IVF
Anovulation
Income $500K+
Sales Representative
3rd of 3 Docs
5 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Shannon DeVore] treats her patients as more than patients, she sees them as human. She is so personally vested in every family she is helping to build. Her care is incredibly personalized. She is confident and she is brilliant. From the big questions to the small, and the major decisions to the minor, Dr. DeVore took care of me with a warm and welcoming heart, and treated me as a friend.
Call as quickly as you can to book your consultation with NYU. Save yourself the time, energy, money, and go with a Doctor who will treat you as a human being, with kindness, respect, and love. Go with a facility like NYU that has a waitlist for a real reason, and that has one of the most stellar labs in the country. You will not regret your decision to choose Dr. DeVore, I am forever grateful to her.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Reviews are oftentimes left when we are unhappy, disappointed, or have an overall sub-par experience in our lives, and rarely left in positive circumstances. Reviews are also best shared when you have something to compare them to, context is critical and xespecially matters in a situation as sensitive as an IVF journey. This time, I wanted to share my incredibly positive experience in working with Shannon DeVore. To explain a bit about my history- I conceived my son unassisted in 2019. I only have one ovary and was 32 at the time so following his birth, I decided it would be a smart decision to freeze embryos, knowing I wanted a large family and more than one child. After moving from NYC (where we lived for 11 years and where I still work), I went to a clinic in Miami where I had a good experience. Despite having one ovary, we got good results after learning my body and a second retrieval. Unfortunately of the 4 embryos we transferred (DET blighted ovum, SET resulting in my daughter in 2021, SET negative) only one turned into a live birth. We tried to conceive again in 2022 unassisted, but realized quickly that my ovulation was unpredictable due to low LH and hypothalamic tendencies. I am grateful that I had coverage through my company, and decided to pursue IVF for our third baby. I am what people call “super type A”. I research everything to the furthest degree, and I knew going to NYC would be our best chance of success. I finally settled on a Doctor at a large practice with a large social following, and felt great at the initial consultation. We had solid numbers in terms of eggs retrieved, but a low euploid ratio for the three retrievals done at this clinic. At 35 years old this didn't make sense to me. I am the type of patient that has numerous questions. I’ve had loss, and need reassurance. Despite sharing all of this upfront, and what I thought was a mutually respectful relationship, I unfortunately did not receive that from this Doctor going into and following our third retrieval. My questions were “too much and displaying a lack of trust” and I knew at that time I needed to make a change for my mental sanity and for hopefully better results. This process is mentally draining, and incredibly challenging. Who you choose as your Doctor to walk alongside you in your journey makes a world of difference. I had Dr. DeVore on my initial list but she was on maternity leave at the time, and thus, I went with my first NYC clinic and Doctor. Following the issues mentioned above, I went back to my initial list. Simultaneously, I had a friend who had recently gone to NYU. I truly believe that people are put in your life for a reason, and three girls on my team had also gone through IVF. Two at NYU and one in NJ years ago. One of their cases was particularly challenging, and after multiple transfers, her first SET at NYU worked. And then, her surrogates first SET at NYU also worked. I remember knowing, in theory, that “lab quality” mattered, but it wasn't until my own results drastically improved that I realized how critical lab quality was critical. This other clinic was large, and had good stats, but my results at NYU were exponentially better due to Dr. DeVore’s individualized protocol, care, attention, and the unparalleled lab quality at NYU. In my first experience in meeting Dr. DeVore, I explained my history, and the issues I faced at the other clinic. She was compassionate, empathetic, kind, and quick with recommendations and solutions. She took time to comb through hundreds of pages of my records. She wanted to add Clomid to my protocol, and to increase my Menopur. To note, after extensive research, I had asked my prior Doctor about both of these and she brushed me off saying I was not a candidate and that more Menopur wouldn't make a difference. Well, with one ovary (I do tend to exhibit PCOS qualities for my one ovary) Dr. DeVore retrieved 15 more eggs than at the other clinic, and we sent more than double what we had sent with the other clinic for testing. The testing facility was Cooper Genomics for both clinics. With Dr. DeVore, half came back normal, along with two low level mosaics appropriate for use. To put this bluntly, after one cycle at NYU I had the same number of normal embryos (+ 2 LL Mosaics) that took three retrievals with the prior clinic to achieve. All of this to say, Dr. DeVore’s attention to my individual case led to a customized treatment plan that led to significantly better results. I also think it makes a difference that NYU does an estimated 2,000 cycles a year and this other clinic does over 6,000. When a Doctor has too many patients, or becomes annoyed at your questions, your results suffer. You become anxious and turn to Dr. Google and your mental health suffers. I spent days while at my prior NYC clinic researching on my own, only to be dismissed and be told I would need to go back in the queue and not receive “special treatment” inclusive of quick responses to my questions. I did not experience one second of this with Dr. DeVore. She answered all of my questions thoroughly, never making me feel bad, or silly for asking. She walked me through the science, but then made it make sense to someone with my level of understanding. She anticipated my follow up questions before I even asked them. To me, knowledge is power, and Dr. DeVore empowered me throughout my journey, every step of the way. Now, onto the emotional side of Dr. DeVore’s care, which in this journey that carries such a heavy heart, makes all the difference, I cannot say enough about Shannon DeVore. There is a reason she is so difficult to get into, and it isn't because of a social media presence. Her reputation is one of the best in the industry because literally every single person that I spoke to that went to Dr. DeVore was nearly in tears talking about how wonderful she was to them. How she was a partner throughout this process. She treats her patients as more than patients, she sees them as human. She is so personally vested in every family she is helping to build. Her care is incredibly personalized. She is confident and she is brilliant. From the big questions to the small, and the major decisions to the minor, Dr. DeVore took care of me with a warm and welcoming heart, and treated me as a friend. I could cry as I write this, because the only thing that made this journey bearable was knowing I had Dr. DeVore by my side. I am now 9 weeks pregnant (and cautiously optimistic) with my first SET at NYU and again, Dr. DeVore’s protocol was different and it was appropriate to my situation. I am certain the success of the SET is due to her protocols, and the NYU lab- scientifically, this is why my transfer worked. But I am most grateful to Dr. DeVore for treating me as a human, for seeing my fears and “weaknesses” and treating me individually from an emotional perspective. I knew that regardless of the results, I would always have Dr. DeVore by my side, leading my care and supporting me emotionally. THAT is what brought me peace and hope during a journey oftentimes filled with anguish, confusion, and sorrow. Switching to Dr. DeVore is the best decision I have ever made, and one that I will shout from the rooftops to anyone going through or embarking on their fertility journey. If I could go back and start over with Dr. DeVore, I would in a heartbeat, and I hope this review saves even one person the difficulty I faced, by trusting in Dr. DeVore and NYU with your journey. I thank Dr. DeVore from the bottom of my heart, and am truly eternally grateful to her by being my light through the darkness of this journey.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Call as quickly as you can to book your consultation with NYU. Save yourself the time, energy, money, and go with a Doctor who will treat you as a human being, with kindness, respect, and love. Go with a facility like NYU that has a waitlist for a real reason, and that has one of the most stellar labs in the country. You will not regret your decision to choose Dr. DeVore, I am forever grateful to her.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
I mentioned this in-depth in my overall review, but I have never felt more like a human and less like a number than with Dr. DeVore. After switching from another very large NYC clinic, and being told I was being given special treatment by having my questions answered quickly and that, per one of their leading Doctors, I would need to go back in the queue, I am so grateful that Dr. DeVore treated me with empathy, kindness, care and compassion- and as an individual whose success she is deeply vested in.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
I mentioned these in depth above, but without discussing first, Dr. DeVore recommended the exact thing I had found in my research. Due to my low LH, and HA like tendencies, I had a feeling more Menopur would help. I had read that this, in combination with adding Clomid for 5 days, could also help boost quality. I was surprised, but elated when Dr. DeVore came to me with this recommendation. Her protocols WORK. She is brilliant, and I would trust her with absolutely everything I have.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff was lovely, everyone took the time to make me feel as if I was receiving individualized care. Again, coming from a large clinic, where I had a nurse that would deliver bad results and as I cried say “any other questions” everytime, NYU and Dr. DeVore’s team was such a welcomed change.
Describe your experience with NYU Langone Fertility Center.
This facility is absolutely incredible. Night and day from the large clinic I came from. The entire team was lovely, kind, compassionate, and all around terrific. The equipment is state of the art, the facility is welcoming and accessible, and I felt a great energy every time I was at NYU. So much so that I keep coming back for ultrasounds because I enjoy being there so much!
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
My costs, outside of PGT testing, were thankfully covered by insurance.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr. DeVore recommends eSET.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2020, Unknown Success
NPS
10
NPS
10
Age 36 - 40
2 IVF
Diminished Ovarian Reserve
European
Income $200K - $499K
Lawyer
2nd of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Hodes was so invested in our success...She always gave her honest opinion about what we could expect and what we were up against. She was encouraging without getting us overly encouraged at any given step, since there are so many. But most importantly, my treatment was personalized and so far was wildly more successful than at my first clinic
NYU is top notch in terms of treatment, professionalism and kindness. I was so impressed at how everyone handled themselves at all times, but the real proof was during COVID. Everyone was smiling, positive, and putting themselves on the line for all of the patients. I've never felt more cared for. It was extraordinary. A huge thank you to NYUFC.
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
I've covered Dr Hodes thoroughly in my prior responsible, but I'll add one more thing. Our cycle was right as New York was shutting down due to COVID. We had to delay a cycle because my FSH was too high the cycle before. I genuinely believed every time I called Dr Hodes, which was a lot, that she wanted me to get through this cycle every bit as much as i did and to take advantage of the fact my FSH went down. It was truly extraordinary. At her own family's risk, she kept coming and rooting us on. Absolutely exceptional.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
You just made a great decision. Don't worry that you won't see Dr Hodes every visit, she's on top of your treatment, even when she's on vacation, much less if you don't see her. NYU is tops and Dr Hodes is an impressive member of the team. It's worth it.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr Hodes was so invested in our success but without ever crossing the line of unprofessional. She always gave her honest opinion about what we could expect and what we were up against. She was encouraging without getting us overly encouraged at any given step, since there are so many. But most importantly, my treatment was personalized and so far was wildly more successful than at my first clinic, RMA of NY with Dr. Stein. We added clomid to my treatment, didn't do any suppression before my cycle since my body does not react well to birth control, and critically, even though my ultra sound was looking right to trigger, she looked at my last results and determined we needed another day to get better results than with RMA and she was right both times. After getting only 3 eggs at RMA at 34. we got at 35 and an incredible 10 at 39, despite by DOR diagnosis. We were thrilled. Further, given my age, PGS testing was recommended, and Dr. Hodes said her goal for us was 2-3 normal embryos. On my second round, without my frozen eggs (which we saved due to the uncertainty of COVID) we got 2 normals and a mosaic. While we're not done yet, these results were incredible and Dr. Hodes was there every step of the way, encouraging and realistic.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.
I answered this question as well in why Dr Hodes was a human, but my treatment was tailored to get much better results than my first egg freeze. We didn't down regulate and instead worked with my natural cycle. This helped a huge amount. We did 300 gonal f in the morning and 150 menopur in the evening and two clomids for the first 5 days. Then we added cetrotide int eh AM and same injections as before in the evening. Even though my US looked like I was ready, Dr Hodes remembered from my egg freeze 4 years ago that we needed to give me an extra day. I'm sure that also made a huge difference in results.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Laura)
Laura was also amazing!!! Since I had my egg freezing training 4 years earlier and we were eager to get going on IVF, Laura did a special class just for me and my husband. She was so kind, honest, and clear about everything. Plus, that's a perfect example of how you really are not a number at NYU. It's a large center, but there is personal care every step of the way, even if you may not be noticing it.
Describe your experience with NYU Langone Fertility Center.
NYU is top notch in terms of treatment, professionalism and kindness. I was so impressed at how everyone handled themselves at all times, but the real proof was during COVID. Everyone was smiling, positive, and putting themselves on the line for all of the patients. I've never felt more cared for. It was extraordinary. A huge thank you to NYUFC.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
Not cheap!! Retrieval, anesthesia, PGS testing...around 20K plus meds
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center.
I don't think it was something that went wrong, just an unusual situation. My retrieval was very late in the day, and my form said I couldn't eat after midnight. I knew I would literally pass out if that's what I actually did. I can't make it to midafternoon the next day with no food and barely any water. So I called the nurse line and she said I actually could eat that morning, it just had to be 7 hours before the procedure. I'm so glad I called!! I was up and out 30 minutes after the retrieval and felt great, which I'm sure was in no small part to not being famished and faint. I recovered much better from this one than my last, when I couldn't eat before and had a late morning procedure, in fact.
10
Doctor
Brooke Hodes-Wertz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
6
Age 30 - 31
4 IUI
Unexplained
European
Income $100K - $199K
Lawyer
Only Doc Seen
Strongly Recommends
Doesn't Recommend
Success w/ Doc Too early to know
Every time I met with Dr. Fino she was extremely attentive and thorough. She answered all our questions thoroughly with no judgment. She also had clearly reviewed my file thoroughly and had personalized recommendations based on that. We never felt like she was in a rush when we were talking to her. I left my appointments feeling that I was receiving the best care for me.
nurse [at NYU Langone Fertility Center] told us the cheapest medications, where to get them, and to order in small increments so nothing is wasted...For one IUI, I showed up that morning (after having taken the meds and had my trigger shot) to be told by billing that my IUI had not been authorized by my insurance company...had to decide whether to cancel the IUI, or sign a waiver agreeing to pay the thousands of dollars (for a covered procedure) if the insurance company refused to pay.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
I felt confident in Dr. Fino's recommendations. It was clear after meeting with her and discussing my course of treatment that she had reviewed my file and her recommendations were based on what was best for me individually. She was never judgmental, and understand the emotional toll that the fertility process has on patients. Would highly recommend her.
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
Don't be afraid to ask questions - she will take the time to answer them without judgment.
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
Every time I met with Dr. Fino she was extremely attentive and thorough. She answered all our questions thoroughly with no judgment. She also had clearly reviewed my file thoroughly and had personalized recommendations based on that. We never felt like she was in a rush when we were talking to her. I left my appointments feeling that I was receiving the best care for me.
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
Unexplained fertility. We didn't have insurance coverage for IVF, so started out with IUIs which were covered. We were about to begin IVF when the clinics were shut down due to coronavirus, but my protocol is the following: FSH-150 & Menopur 75, Ganirelix Acetate, Ovidrel & Lupron.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Nursing staff is excellent. Compassionate, explain everything well. Since we are self-pay, our IVF nurse told us the cheapest medications, where to get them, and to order in small increments so nothing is wasted.
Describe your experience with NYU Langone Fertility Center.
All the doctors and nurses at the clinic are excellent. The biggest issue I have is that it's extremely hard to get in touch with them. Obviously with such time sensitive matters, this is extremely frustrating.
Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.
IUI covered, but had co-pays for ultrasounds, etc. IVF costs estimated $12,650 for fresh transfer (not including meds $2000-8000, anesthesia $1050, ICSI or PGS, or initial cryopreservation $1500). $4000 for frozen embryo transfer.
Describe Elizabeth Fino's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Highly prefer eSET, but was willing to accept our decision for MET provided we understood the risks (which were well explained).
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center.
Billing department is disorganized. I received 3 different charts with self-pay costs, and when I spoke to the billing department they didn't seem to really know which was correct. As a self-pay patient, this is a very crucial and stressful aspect. Nursing and authorization department do not communicate well. For one IUI, I showed up that morning (after having taken the meds and had my trigger shot) to be told by billing that my IUI had not been authorized by my insurance company and I had to decide whether to cancel the IUI, or sign a waiver agreeing to pay the thousands of dollars (for a covered procedure) if the insurance company refused to pay.
10
Doctor
Elizabeth Fino
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
6
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 35 - 36
2 IUI
Unexplained
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
she [Dr. DeVore] had me come in for morning monitoring and found out I was surging. She told me right away, and then cleared her calendar so that we could do the IUI that afternoon instead of waiting another day. I probably talked to her 3 times on the phone that day to make the decision to do IUI right then -- and I'm so grateful I did!...I always felt like she listened to me and understood my personal needs. Her recommendations were specific to my personal medical situation as well as my needs and life. She was caring and compassionate every step of the way. She took the time needed to answer all my questions and never rushed through. And, she was extremely thorough with her answers.
At NYU, the staff is very organized and thorough. Billing and insurance with NYU was a breeze (and honestly, it's always been a painpoint for me at other clinics). I felt that the facilities were clean, very well managed, and they ran a really tight operation...I would recommend going to morning monitoring by 8am as it'll take 2-5 min to get in. At around 8:30 or 9am, it can take 15 - 20 min (which isn't bad, but it's helpful to plan)...NYU is really good about making sure you have the information needed so make sure you listen/learn and follow up so that there are no surprises. The nurses always guided me to check with insurance on specific things (and in fact, called my insurance to confirm on my behalf many times too)
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
As a patient, I had an exceptional experience with Dr. DeVore and cannot recommend her highly enough. She is by far the best doctor I have ever been to. There are a few things that really stand out: I always felt like Dr. DeVore cared about me personally -- she respected my personal values and my comfort zone, and she made recommendations that were tailored specifically to me. She is compassionate but also fully candid and honest. She never sugar coated any of the facts, and just as importantly, gave me ALL the information that I needed to feel comfortable about the decisions that we were making. She is extremely thorough in her analysis and detail oriented. I felt empowered and fully understood the process and next steps. After every appointment, I would walk out of the room, feeling like we made the right decisions. Not everything we tried worked out in the beginning, but the decision-making process and information was so clear and upfront, that we were able to pivot as needed. The entire IUI/IVF process can be extremely complicated, so this piece was HUGE. Dr. DeVore always went the extra mile. In December, Dr. DeVore let me know that in Jan 2020, there'd be a new law which meant that some New York companies would need to provide full coverage for IVF treatment. Dr. DeVore did extra research on this, guided me through the process, and even helped me follow up with billing (and insurance) to make sure we had the information needed. She even wrote a personal letter to our insurance company to ensure everything was organized and in order before starting IVF. This was HUGE and such a stress relief as the process can typically feel very overwhelming given the potential costs. I really felt like Dr. DeVore cared. I know she has a busy schedule and tons of patients, but you would never know. Dr. DeVore gave her FULL attention and dedication to me at every appointment. Even if I had questions outside of appointments, she would get back to me right away too! I've never experienced that level of personal care and can't thank her enough!
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
If you're going to see Dr. DeVore, you made the right choice! Best doctor at NYU
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. Shannon DeVore made me feel so comfortable throughout the process. I always felt like she listened to me and understood my personal needs. Her recommendations were specific to my personal medical situation as well as my needs and life. She was caring and compassionate every step of the way. She took the time needed to answer all my questions and never rushed through. And, she was extremely thorough with her answers. I wanted to understand EVERY step of the process, every risk, and every potential scenario. Shannon was so patient and not only answered my questions immediately, but also gave me the level of depth that I needed so that I felt fully comfortable. I cannot tell you how much I appreciated Dr. DeVore's care, dedication and personal attention!
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
One of my biggest issues was the timing of ovulation as my cycles varied widely month by month. We started out by monitoring my cycles and doing a trigger shot. The first cycle, we learned that my follicles were not growing big enough by the time I ovulated, so for the next cycle, Shannon gave me Clomid to help with the follicle process. Although my body reacted well to Clomid, the first IUI was unsuccessful. The next month, I tried Clomid again but this time my body had a strange reaction to the medication and I had really bad cramps post ovulation. As a result, Shannon decided to pivot and put me on Letrazole instead. I really appreciated this pivot because I knew that Shannon was listening to me and not pushing me down a path (Clomid) that I wasn't comfortable with. In addition, that next month was Christmas and I already had plans to travel and see my family. She knew this was important to me so rather than doing a timed IUI (and having me cancel my plans), I took Letrazole and had sex normally (using ovulation sticks). When this didn't work, the next month, she suggested we try Letrazole + IUI again and simultaneously prepare to start IVF. She was extra careful and thoughtful about monitoring me during this time as she knew my ovulation could be pretty erratic. 4-5 days after my period, she had me come in for morning monitoring and found out I was surging. She told me right away, and then cleared her calendar so that we could do the IUI that afternoon instead of waiting another day. I probably talked to her 3 times on the phone that day to make the decision to do IUI right then -- and I'm so grateful I did! At the same time, we were also preparing to potentially start IVF. Shannon spent so much time walking us through the process, explaining the medications, and the most cost effective solutions. She mapped out every step and scenario (we had so many questions!!). And then... in a crazy turn of events, the DAY BEFORE we were supposed to start IVF, I found out that I was pregnant! While we never went down the IVF path, I would have felt 100% comfortable if we did. In the first 7 weeks of pregnancy, she monitored me to ensure everything was going smoothly and even was there to show me the first heart beat!
Describe your experience with your nurse at NYU Langone Fertility Center.
The NYU staff was very thorough an organized about calling me with results immediately, booking me for follow up appointments, ensuring our billing was sorted and organizing our insurance paperwork. It was never a problem to get in quickly for morning monitoring (I never waited over 5-10 min). And, they nurses were always friendly --- i felt like we knew each other after 6 months! In addition, we took a 3 hour, in-person course on IVF. I was kicking and screaming going into it because it meant I needed to miss a couple hours of work... but wow, it is so necessary. I highly recommend that everyone take this course before going down the IVF path
Describe your experience with NYU Langone Fertility Center.
At NYU, the staff is very organized and thorough. Billing and insurance with NYU was a breeze (and honestly, it's always been a painpoint for me at other clinics). I felt that the facilities were clean, very well managed, and they ran a really tight operation. I would recommend booking your actual appointments well in advance so that you are organized and can plan accordingly. Secondly, I would recommend going to morning monitoring by 8am as it'll take 2-5 min to get in. At around 8:30 or 9am, it can take 15 - 20 min (which isn't bad, but it's helpful to plan). Lastly, I would do your homework on insurance! NYU is really good about making sure you have the information needed so make sure you listen/learn and follow up so that there are no surprises. The nurses always guided me to check with insurance on specific things (and in fact, called my insurance to confirm on my behalf many times too)
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
Fully covered by insurance except for $25 co-pays each visit (thank goodness!)
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
5
NPS
5
Age 34
1 IUI
1 IVF
Male Factor
Unexplained
Ashkenazi Jewish
9th of 9 Docs
14 IUI With Other Docs
5 IVF With Other Docs
Donor Sperm
Surrogacy With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
During my 1:1 consult I felt very connected with Dr Grifo especially because I met with him in the past and he seemed to really understand my journey. He recommended surrogacy at this point due to torturing my body for 8 years now with no results. He himself did surrogacy so I felt like I was in good hands. However once I was a patient I felt a little like a number because he was not as involved in my cycles and I mainly was in contact with whatever dr was on call.
The [NYU Langone Fertility Center] clinic seems to have an organized system for monitoring but you need to be aggressive sometimes and pay attention because they sometimes tell you to sit somewhere to wait and then forget about you. Other than that the wait isnt usually too long and everyone who I had to work with was very nice. I really liked the lab supervisor as well.
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr Grifo is very realistic and does not sugar coat anything. That is what when I met with him years ago into my journey I did not proceed with him because sperm donor was not something I was ready for. However after many years of failures with other drs I returned to him because I now understood why this would be the best option. At this point he also recommended surrogacy since I had many failed transfers with normal embryos and put my body through very intense treatments. I agreed to this and felt like I was in good hands. However once I started to cycle I did not have much communication with them and everyday a different dr would call me with next steps. It felt kind of impersonal and my first retrieval was cancelled because my numbers were not getting communicated properly. That was frustrating. My second retrieval was a success but my biggest concern which I mentioned to dr Grifo several times came true and I had very bad OHSS which I had to get my abdomen drained. I feel like if dr Grifo was personally the one handling my care that would have been avoided.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
He is a really good doctor and knows a lot but he will admit a lot of this treatment just comes down to luck. He diagnosed me as being "extremely unlucky". He does not believe in supplements much as well and wont be hands on during your treatments so you need to be okay with that.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
During my 1:1 consult I felt very connected with Dr Grifo especially because I met with him in the past and he seemed to really understand my journey. He recommended surrogacy at this point due to torturing my body for 8 years now with no results. He himself did surrogacy so I felt like I was in good hands. However once I was a patient I felt a little like a number because he was not as involved in my cycles and I mainly was in contact with whatever dr was on call. Since I have been through so much I really expected him to be more involved and we even had a cycle get cancelled and converted to IUI because of that.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
Since I have a history of making many eggs and am high risk for OHSS my first protocol involved low dose gonal F, menopur, and letrozole. I wanted him to copy what my last dr did with me since I did not hyperstim those cycles but he did not listen. This first cycle was too low and my eggs did not grow evenly. At the point of my cycle in which they should have increased my meds they did not and I only had 2 large follicles and many small ones which never happened to me before. We converted this to an IUI because I know I can do better than that. Second cycle he increased meds but I thought it was a little too aggressive. I was on gonal 150, menopur 75 and letrozole for 5 days. I ended up with 33 eggs and had moderate OHSS which I needed to get my abdomen drained and I was sick for a month. I wished he just copied the cycle I did with my last dr because it always resulted on around 20 eggs and I would not get OHSS like I have in the past. I listened to Dr Grifo because I trusted him and thought maybe hed know better.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
during monitoring they have a system and once or twice I was forgotten about in line and waited longer than I should. Other than that the nurses themselves were nice and I had no issues with any
Describe your experience with NYU Langone Fertility Center.
The clinic seems to have an organized system for monitoring but you need to be aggressive sometimes and pay attention because they sometimes tell you to sit somewhere to wait and then forget about you. Other than that the wait isnt usually too long and everyone who I had to work with was very nice. I really liked the lab supervisor as well.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
they have a system which seems organized but you have to be on top of it because sometimes you get overlooked
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center.
I felt like my medication dosages/egg growth results were not shown to dr Grifo to review which ultimately lead to a cancelled cyle
5
Doctor
James Grifo
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
2 of 5
5
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2018, 14 Eggs Frozen
NPS
7
NPS
3
Age 36 - 41
1 Egg Freezing
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Donor Sperm
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
Dr. Keefe is kind, warm and compassionate, and takes time to explain and answer questions in great detail. I've only seen hime twice, both times for consultation. My only negative is that I wish I would see him more throughout the process. I only saw him for initial consultations. The rest of the time you deal mainly with the nurse coordinator and other doctors and technicians...He's not the doctor to see if you want personalized, individual attention from your doctor at every stage during the IVF process. I feel very confident with the level of care that I'm receiving and his oversight over my care, but there isn't much face time with Dr. Keefe. Their practice is so highly respected and has high success rates, that it's worth it to me.
NYU is one of the leaders in IVF and has perfected the process. They know what they're doing and I highly trust them. The downside is that they've operationalized the process so much that the experience often feels like a factory. I'd love to see greater personalization and more guided interaction...I wasted 4 months trying to get someone to help me get started...the process wasn't nearly as seamless as I had hoped it would be
How was your experience with David Keefe at NYU Langone Fertility Center?
Dr. Keefe is kind, warm and compassionate, and takes time to explain and answer questions in great detail. I've only seen hime twice, both times for consultation. My only negative is that I wish I would see him more throughout the process. I only saw him for initial consultations. The rest of the time you deal mainly with the nurse coordinator and other doctors and technicians.
What's one piece of advice would you give a prospective patient of David Keefe at NYU Langone Fertility Center?
He's not the doctor to see if you want personalized, individual attention from your doctor at every stage during the IVF process. I feel very confident with the level of care that I'm receiving and his oversight over my care, but there isn't much face time with Dr. Keefe. Their practice is so highly respected and has high success rates, that it's worth it to me.
During treatment, were you treated like a number or a human with David Keefe at NYU Langone Fertility Center?
Dr. Keefe is extremely empathetic and passionate about what he does. He takes the time to make sure you're comfortable with the information.
Describe your experience with NYU Langone Fertility Center.
NYU is one of the leaders in IVF and has perfected the process. They know what they're doing and I highly trust them. The downside is that they've operationalized the process so much that the experience often feels like a factory. I'd love to see greater personalization and more guided interaction
What specific things went wrong at NYU Langone Fertility Center?
  • Lost appointments
  • Failed to convey critical information
Describe the specific things that went wrong at NYU Langone Fertility Center.
After I confirmed with Dr. Keefe that I was ready to move forward with IVF, the process wasn't nearly as seamless as I had hoped it would be. I wasn't assigned a nurse coordinator and spent the next few months calling, asking questions trying to figure out the process. Finally I was put in touch with a nurse who put me in touch with a nurse coordinator. Now that that's happened, it's much better. But I wasted 4 months trying to get someone to help me get started.
7
Doctor
David Keefe
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
3
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
2 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
8
Age 32 - 33
4 IUI
2 IVF
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Lawyer
1st of 2 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
After three transfers and no successful pregnancy, he [Dr. James Grifo] is not only encouraging me to continue but ensures me that this process will result in a baby it is just a matter of time and numbers (at some point it will work). He understands how frustrating that is and is constantly encouraging me and letting me know how well I'm doing despite the anxiety, fear, pain, discomfort and hormonal roller coaster.
Don't be overwhelmed by the size of the office or the staff [at NYU]...Despite its size, it is extremely well run. Signing in at the computer is arguably the only time I felt like a "number." I have never experienced a mishap or mistake on behalf of the clinic or a missed call etc...They [nurses] are exceptional, all of them. Caring, kind, compassionate and HUMAN. They know me by name and are all cheering me on.
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is all about numbers. He is extremely smart, continues to do research and I find him to be candid and honest with me. After three transfers and no successful pregnancy, he is not only encouraging me to continue but ensures me that this process will result in a baby it is just a matter of time and numbers (at some point it will work). He understands how frustrating that is and is constantly encouraging me and letting me know how well I'm doing despite the anxiety, fear, pain, discomfort and hormonal roller coaster. I find him open to working with other doctors (even when he doesn't agree with their ideology), he is willing to try different things than what his normal protocol allows for. He is open to my suggestions and patiently answers pages and pages worth of prepared questions I have presented him with after doing my own research. In dealing with autoimmune issues he has been particularly accommodating and his ongoing work on Chronic Endometritis has been extremely informative.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Don't be overwhelmed by the size of the office or the staff.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Nurses know my name, as does Dr. Grifo, all are patient, kind, attentive and in tune with my particular case.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
First retrieval cycle we did 150 Follistim, 150 Menopur. I had 13 eggs, 11 fertilized with ICSI. Did a fresh transfer and PGS tested the balance. Got 2 PGS normal embryos and 1 Mosaic. After failed fresh transfer we did an endometrial biopsy that was positive for Chronic Endometritis. Took months to treat that, once it cleared I did two frozen transfers that both resulted in chemical pregnancies. The first frozen transfer was done with Estrace and an autoimmune protocol that included Prednisone, Plaquenil and IVIG. The second FET was a natural cycle transfer with autoimmune protocol as well. This current retrieval cycle I am doing 300 Follistim, 150 Menopur and Letrozol.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
I love these women! They are exceptional, all of them. Caring, kind, compassionate and HUMAN. They know me by name and are all cheering me on.
Describe your experience with NYU Langone Fertility Center.
The clinic is big, there are always people in the waiting room. If you want a boutique experience this is not for you. Despite its size, it is extremely well run. Signing in at the computer is arguably the only time I felt like a "number." I have never experienced a mishap or mistake on behalf of the clinic or a missed call etc.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
A lot of women in the waiting room, if you show up at the very end of monitoring hours you will wait for sure. But once you put your name into the system that you arrived, you will be called in turn (usually within 20 minutes at the very longest) and from there it is a well oiled machine. You get to know all the doctors and PA's that are doing the sonograms and you know all the nurses drawing blood.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
For a self-pay full cycle, with PGS testing, transfer and medications the OVERALL cost (everything included) is approximately $24,000.
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr. Grifo does not endorse multiple embryo transfer but is willing to do so at the patient's request or insistence.
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 35 - 36
1 IVF
European
Middle Eastern
Income $500K+
Lawyer
2nd of 2 Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore at NYU because of her exceptional medical skill, her warmth, and her compassionate practice of medicine...did research on my clotting condition and came up with a treatment plan in response to the cause of our prior late pregnancy loss...went above and beyond in her care for us
[NYU Langone Fertility Center] practice medicine differently, with more warmth and compassion, and a determination to support women under their care so that those women can continue to excel in other areas of their lives...nursing staff was great...they knew our history, they were on top of our care
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
We met with Dr. DeVore a few weeks after losing our daughter when I was 34 weeks pregnant as a result of a blood clotting condition I was not aware that I had. Those circumstances added a layer of weight to our IVF care. We trialed several REIs, before choosing Dr. DeVore at NYU because of her exceptional medical skill, her warmth, and her compassionate practice of medicine. Her practice truly raised the bar on how we thought about choosing doctors moving forward. Through our haze in those initial very dark and disorienting weeks, her support gave us the confidence to be brave enough to try to get pregnant again. She did research on my clotting condition and came up with a treatment plan in response to the cause of our prior late pregnancy loss - a treatment plan that brought our son here safely about a year later :) She had an exceptional understanding of the complexity of what we experienced. She went above and beyond in her care for us as patients. She always called us with results, explained our treatment in detail, and never made us feel rushed when we had questions. She also anticipated our concerns, and was always ready with solutions or genuine and thoughtful reassurance. She is both extremely intelligent and excellent at caring for her patients. When we had setbacks, she always explained statistically what was expected, but also provided anecdotes and her experience as a shoulder for us to lean on. Her attention to detail and level of support made such a difference in our experience. The fertility industry is really opaque. I write this review in hopes that if someone has a heartbreaking pregnancy loss like ours, they might consider Dr. DeVore for their care. The fact that we kept some semblance of our lives and joy through this is a testament to how much support we had from her. For that, we are so grateful.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Setbacks happen, trust her. She loves what she does, she takes no chances, and she is really excellent at her practice.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore and several of her colleagues are a part of a group of young female doctors at NYU that practice medicine differently, with more warmth and compassion, and a determination to support women under their care so that those women can continue to excel in other areas of their lives. She called with all results, she was very accessible, we never felt rushed when she was answering our questions, and oftentimes she anticipated things that could cause us stress and proposed solutions. Even after we graduated from the clinic, she cheered us on through our entire pregnancy.
Describe your experience with your nurse at NYU Langone Fertility Center.
The nursing staff was great. Fertility clinics are really busy, but for the most part I felt like they knew our history, they were on top of our care, and they were rooting for us.
Describe your experience with NYU Langone Fertility Center.
Dr. DeVore and several of her colleagues are a part of a group of young female doctors at NYU that practice medicine differently, with more warmth and compassion, and a determination to support women under their care so that those women can continue to excel in other areas of their lives. Compared to the other clinics we trialed, NYU felt the most feminine, compassionate and the most humanizing.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Sometimes there was a wait, but I liked the vibe at this clinic compared to others we trialed. It didn't feel like a cattle-call here. It felt more like people in line for a museum or new hot spot in the city.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
9
Age 32 - 33
3 IUI
1 IVF
2 Embryo Freezing
Diminished Ovarian Reserve
Endometriosis
Unexplained
Latinx
Income $200K - $499K
Business Executive
2nd of 2 Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore is very warm and has a way of being very direct and realistic with expectations, but reassures your anxieties and fears. Communication to [her] always goes through either her IVF coordinator or her executive assistant. When there are results, [she] is usually the one calling directly to provide the final results and next steps...we have always appreciated the level of care and attention provided by Dr. DeVore during phone calls to review results at various stages of the process
[NYU Langone Fertility Center] operates like a well oiled machine. The morning monitoring appointments are scheduled from 7am - 9am and the nurses have the process down so the wait is very minimal if you arrive during an earlier time slot. Communicating with nurses and doctors, especially on weekends is extremely difficult. You need to leave a note with the hotline coordinator and a nurse calls you back at their convenience. Unfortunately if you happen to miss their call, there is no way to call them back directly
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
I was recommended to Dr. DeVore by a friend and throughout my 2+ years of working with her I highly recommend to others in the NYC area. I have referred her to two friends who have since then begun working with her. Dr. DeVore is very warm and has a way of being very direct and realistic with expectations, but reassures your anxieties and fears. Communication to Dr. DeVore always goes through either her IVF coordinator or her executive assistant. When there are results, Dr. DeVore is usually the one calling directly to provide the final results and next steps.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
I would definitely go into the process understanding how NYU works. It is a large clinic, so many of the appointments and communication operate in a very structured and impersonal way (meaning communication must go through assistants/coordinators and morning monitoring appointments are operated by nurses and other on-call doctors). That being said, I have always felt that my communication with Dr. DeVore has been very positive and very personalized to us.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Although the morning monitoring appointments are conducted by nurses and other on-call doctors, we have always appreciated the level of care and attention provided by Dr. DeVore during phone calls to review results at various stages of the process. She is always very realistic with expectations and minimizes excessive fears or anxieties.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Our first procedure with Dr. DeVore was an egg retrieval for embryo cryopreservation in March 2022. This procedure was covered by my employer's fertility coverage. The medications used during this cycle were Clomid, Menopur, Gonal-F, Cetrotide, and Ovidrel sourced through Freedom Pharmacy. We retrieved 16 eggs, 13 mature eggs, 10 fertilized embryos, 4 blastocycsts, and resulted with 1 normal PGT-A tested embryo and 1 low-risk mosaic PGT-A tested embryo. We paid for the PGT-A testing for our 4 embryos out of pocket as this was not covered by insurance. Beginning of 2023 we met with Dr. DeVore to discuss our TTC plan. She recommended due to my DOR diagnosis that we should try naturally a maximum of 6 months and plan for IVF in July. We did not have any luck with TTC naturally, so in July we submit our approval for IVF coverage and unfortunately was denied by my insurance. We were obligated to do 3 medicated IUIs first, which Dr. DeVore was ok with trying first. I took 100mg of Clomid for 5 days leading up to the IUI. We did not have any success with the 3 cycles of IUI, so in October we were finally approved for IVF + FET. October 2023 we had a very similar medication plan, except no Clomid and Lupron was added towards the end. We had the exact same retrieval and fertilization results (16 eggs, 13 mature, 10 fertilized) but we had 7 blastocysts sent to testing (paid for PGT-A out of pocket) and resulted in 6 normal embryos and 1 inconclusive!! Although we have not gotten to the transfer stage, this was a huge success from prior retrievals. In October 2023 we also discussed some additional symptoms, which resulted in Dr. DeVore ordering an MRI. Our results showed signs of endometriosis, so Dr. DeVore reviewed and strongly recommended surgery prior to any transfer. She provided a list of recommended surgeons in the NYC area. The scheduling with the surgeons has been the most challenging and time consuming part of the process; however, we are now scheduled for laproscopy endometriosis surgery in January 2024 and a FET following in February 2024.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nurses were very friendly during morning monitoring appointments. It is very challenging to reach them during weekends; you need to leave a message with their hotline and a nurse calls you back at their convenience. Unfortunately, if you miss their call there is no way to call them back directly which is very frustrating.
Describe your experience with NYU Langone Fertility Center.
NYU operates like a well oiled machine. The morning monitoring appointments are scheduled from 7am - 9am and the nurses have the process down so the wait is very minimal if you arrive during an earlier time slot. Communicating with nurses and doctors, especially on weekends is extremely difficult. You need to leave a note with the hotline coordinator and a nurse calls you back at their convenience. Unfortunately if you happen to miss their call, there is no way to call them back directly as all calls to NYU get sent to the main number, so you have to wait until the nurse calls you back again. During the week, I have found communication to be most effective if I send directly via email to the IVF coordinator or the doctor's assistant and they usually email me back with a response from the nurse or the doctor.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Morning monitoring appointments are scheduled between 7-9am; however, as you get further along in the injection process appointment time options between this window become more limited. During the week you have the option to visit the Nomad location or the 53rd St. location. On weekends, you can only attend the 53rd St location.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
My insurance covered 1 round of embryo cryopreservation with 1 year of freezing, 3 rounds of IUI, and our first IVF round. All medications were covered for all of these procedures. I did have to pay for every morning monitoring appointment $45 copay with my plan, as well as PGT-A testing (roughly $900 per embryo).
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr. DeVore and NYU do not allow multiple embryo transfers. This was ok with us as our preference is to transfer a single embryo.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
10
Age 34 - 36
1 IVF
Uterine Fibroids
East Asian
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Although we only saw Dr. Grifo a few times during the course of our treatment, we always felt well-informed about our treatment plan and also appreciated getting a timely callback anytime we had to leave a message or had questions...He was never in a rush when in the room with us or meeting with us and we always felt like we could ask him any questions we had and get honest answers...[his] expertise and compassion shone through at every step
Everything went great [at NYU Langone Fertility Center] besides the billing team - getting in touch with them proved to be a time-consuming and often exasperating task. Phone calls often went unanswered, and voicemails were not returned promptly. This lack of responsiveness added an unnecessary layer of stress to an already emotionally charged situation...The nursing staff and everyone involved in our treatment were always professional and kind, and they became a source of support and encouragement throughout the challenging moments.
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo's expertise and compassion shone through at every step. During our initial meeting, he took the time to thoroughly explain the entire IVF process, addressing our concerns with patience and empathy. His ability to demystify complex medical jargon and provide realistic expectations immediately put us at ease. Although we only saw Dr. Grifo a few times during the course of our treatment, we always felt well-informed about our treatment plan and also appreciated getting a timely callback anytime we had to leave a message or had questions. Dr. Grifo made himself available for any questions or concerns, fostering a sense of trust that is crucial in such a delicate process. His transparent approach and genuine interest in our well-being helped us navigate the emotional ups and downs that come with fertility treatments.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Know that you are in good hands, you've really found the best out there :)
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr Grifo, despite his busy schedule always took the time to explain procedures and treatment processes. He was never in a rush when in the room with us or meeting with us and we always felt like we could ask him any questions we had and get honest answers.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The personalized care we received from the NYU Fertility center team was unparalleled. The nursing staff and everyone involved in our treatment were always professional and kind, and they became a source of support and encouragement throughout the challenging moments.
Describe your experience with NYU Langone Fertility Center.
Everything went great besides the billing team - getting in touch with them proved to be a time-consuming and often exasperating task. Phone calls often went unanswered, and voicemails were not returned promptly. This lack of responsiveness added an unnecessary layer of stress to an already emotionally charged situation.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
I was lucky enough to have insurance cover most of my expenses.
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2023, Successful
NPS
8
NPS
9
Age 34 - 37
3 IUI
1 IVF
Anovulation
PCOS
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Neutral
Strongly Recommends
Successful
My doctor [Dr. James Grifo] takes the time to listen to my concerns, answer my questions, and provide emotional support, which has made a significant difference in my experience. Their commitment to personalized care and unwavering dedication to helping patients achieve their dreams of starting a family make them an outstanding fertility specialist. I am grateful to be under their care and confident in their abilities to guide me through this process.
The entire [NYU Langone Fertility Center] team at the center demonstrates a remarkable blend of professionalism, compassion, and expertise. From the moment I walked in, I felt a genuine sense of care and understanding from the staff. The doctors and nurses are not only highly skilled but also incredibly approachable, making an often daunting and emotional journey much more manageable. They have a state-of-the-art facility with the latest technology and treatment options, ensuring that patients receive the best care possible. Additionally, the center's commitment to personalized treatment plans tailored to individual needs instills a sense of confidence and trust. Their unwavering support and commitment to helping couples on their fertility journey are what truly set this center apart as an outstanding practice in the field.
How was your experience with James Grifo at NYU Langone Fertility Center?
First and foremost, their expertise in the field is truly impressive. They possess a deep understanding of reproductive medicine and have kept up with the latest advancements, ensuring that I receive the most cutting-edge and effective treatments. Furthermore, their compassionate and empathetic approach has been invaluable throughout this challenging journey. My doctor takes the time to listen to my concerns, answer my questions, and provide emotional support, which has made a significant difference in my experience. Their commitment to personalized care and unwavering dedication to helping patients achieve their dreams of starting a family make them an outstanding fertility specialist. I am grateful to be under their care and confident in their abilities to guide me through this process.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
be prepared with questions.
Describe your experience with NYU Langone Fertility Center.
The entire team at the center demonstrates a remarkable blend of professionalism, compassion, and expertise. From the moment I walked in, I felt a genuine sense of care and understanding from the staff. The doctors and nurses are not only highly skilled but also incredibly approachable, making an often daunting and emotional journey much more manageable. They have a state-of-the-art facility with the latest technology and treatment options, ensuring that patients receive the best care possible. Additionally, the center's commitment to personalized treatment plans tailored to individual needs instills a sense of confidence and trust. Their unwavering support and commitment to helping couples on their fertility journey are what truly set this center apart as an outstanding practice in the field.
8
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 34
2 IVF
Poor Egg Quality
Uterine Fibroids
Recurrent Pregnancy Loss
European
Income $100K - $199K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Blakemore] also discusses your history and what specific testing she has planned. She clearly explains all test results and all treatment options. Once we decided to move forward with egg retrieval and embryo implantation, Dr. Blakemore was there every step of the way, guiding us through this emotional and arduous process. When there were setbacks, Dr. Blakemore was straightforward about results while always remaining positive and discussing next steps. She also provided extensive emotional support at each appointment, and even between. She called before and after each procedure to check in and answered emails with questions at all times of the day/night.
NYU Fertility is clearly a very busy clinic, but is exceptionally run. I never had to wait long for an appointment or for morning monitoring and results were always communicated to me the same day by one of Dr. Blakemore's nurses. The nurse would personally call, explain testing results, and clearly discuss plans going forward...During that window, a patient would schedule a specific time to arrive for monitoring. Monitoring consisted of bloodwork and then typically an ultrasound (many times done by Dr. Blakemore herself during office days). I was typically in and out in 30 minutes.
How was your experience with Jennifer Blakemore at NYU Langone Fertility Center?
I can't say enough good things about Dr. Blakemore. She is clearly passionate about her work, both intellectually and emotionally. Before starting any treatment, Dr. Blakemore takes her patients through an in-depth PowerPoint presentation during which she provides education regarding fertility, possible causes of infertility, the testing available to discover sources of infertility, and potential treatment options. She also discusses your history and what specific testing she has planned. She clearly explains all test results and all treatment options. Once we decided to move forward with egg retrieval and embryo implantation, Dr. Blakemore was there every step of the way, guiding us through this emotional and arduous process. When there were setbacks, Dr. Blakemore was straightforward about results while always remaining positive and discussing next steps. She also provided extensive emotional support at each appointment, and even between. She called before and after each procedure to check in and answered emails with questions at all times of the day/night. The NYU Fertility clinic is clearly very busy, but Dr. Blakemore never made me feel like a number and I felt as though she was truly invested in ensuring a positive outcome and making sure I felt seen and heard throughout the process. Once we "Graduated" from the fertility clinic to switch to the OB/GYN for prenatal care, I truly missed Dr. Blakemore and the care she provided. Infertility and IVF is such a difficult path to manage - you spend so much time at your fertility clinic and with your doctor that you want to make sure your fertility doctor is both competent and caring. As Dr. Blakemore says during treatment "You are my family, you are my sister, I want to make sure you get what you're here for." My husband and I are forever grateful to Dr. Blakemore and highly recommend her to anyone in the NYC area!
Describe your experience with NYU Langone Fertility Center.
NYU Fertility is clearly a very busy clinic, but is exceptionally run. I never had to wait long for an appointment or for morning monitoring and results were always communicated to me the same day by one of Dr. Blakemore's nurses. The nurse would personally call, explain testing results, and clearly discuss plans going forward.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
There was a morning monitoring window (7-9am), which was convenient because I could make the appointment before work. During that window, a patient would schedule a specific time to arrive for monitoring. Monitoring consisted of bloodwork and then typically an ultrasound (many times done by Dr. Blakemore herself during office days). I was typically in and out in 30 minutes.
Describe the costs associated with your care under Jennifer Blakemore at NYU Langone Fertility Center.
My care was covered by my health insurance
10
Doctor
Jennifer Blakemore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 35
1 IVF
East Asian
Income $100K - $199K
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Any question I presented, she [Dr. Shannon DeVore] was happy to answer. She's honest, doesn't just tell you what you want to hear; she doesn't sugarcoat. In my gender representation, I expressed nervousness with the ultrasound probe, so she immediately decided to do the abdominal ultrasound instead. She told me unless it is completely necessary, I didn't have to have the probe at all. It is a relief to have a doctor who is as empathetic as she is and really tries to work with what I am comfortable with.
NYU isn't cheap; however, weighing out the quality of doctors and the overall staff and facility, I preferred it over any other option...It's a new clinic on 53rd street, and it definitely looks fully equipped and brand new. Only weakness is that some mornings can be a little crowded for bloodwork monitoring. However, can't blame them for that, our bodies says when we come in so it's not that they can preplan exactly how many people will be there each morning.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
In NYU Langone Fertility, you have your main doctor whom you've had your initial consultations and appointments with. And then starting treatment, you come every 2-3 days for bloodwork/ultrasounds with nursing staff and doctor on shift that day. Whenever Dr. Devore was there, she was my doctor who did my ultrasound and was always patient and caring. I was particularly lucky because, on the day of my retrieval, Dr. Devore was the doctor for the day. In the OR room she was caring; as I was about to go under with the anesthesia, she came by my side with a smile, and put her hand on my shoulder, and told me "I'll see you in the recovery room soon". I cannot express how grateful I am to have had Dr. Devore as my fertility doctor through the whole process.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Know that in NYU Langone Fertility, they try their best, but you can see that there are A LOT of patients. Once you are in the waiting area on some of the busier days, you understand why sometimes the staff, Dr. Devore included, have to hurry along if you don't know your questions or if they don't think anything is necessarily wrong. In the beginning, I think it's natural to have 101 questions, but unless you're starting, you don't know your questions just yet while most fears probably don't apply to you. Just gotta make the jump and start, and then the right questions will be worth everyone's time to have answered once you have bloodwork etc. to examine. Don't drive yourself crazy thinking of hypotheticals and blame them for needing to get to the next patient.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Any question I presented, she was happy to answer. She's honest, doesn't just tell you what you want to hear; she doesn't sugarcoat. In my gender representation, I expressed nervousness with the ultrasound probe, so she immediately decided to do the abdominal ultrasound instead. She told me unless it is completely necessary, I didn't have to have the probe at all. It is a relief to have a doctor who is as empathetic as she is and really tries to work with what I am comfortable with.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
In egg freezing cycle, I remember my process was more or less normal. My bloodwork showed I didn't need as long as some other people I've heard of in their cycles. Dr. Devore was also cognisant of the risk of OHSS, so she didn't have me take Ovidrel; I only had Lupron for the trigger. I appreciate she only having me take things when necessary.
How competent was Shannon DeVore at LGBTQ+ care?
In the spectrum of our same-sex marriage, none of our concerns or situations ever felt "abnormal" when talking to Dr. Devore. She made our relationship and fertility journey feel equal to any other couple who wanted to plan a family. I absolutely recommend any LGBTQ+ people who are looking into fertility treatments to Dr. Devore.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Overall I can't complain about the NYU Langone Fertility nursing staff, they are top notch!
Describe your experience with NYU Langone Fertility Center.
It's a new clinic on 53rd street, and it definitely looks fully equipped and brand new. Only weakness is that some mornings can be a little crowded for bloodwork monitoring. However, can't blame them for that, our bodies says when we come in so it's not that they can preplan exactly how many people will be there each morning.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Bring a book, it goes pretty fast for how many people, but you can still be there up to 30 minutes waiting.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
NYU isn't cheap; however, weighing out the quality of doctors and the overall staff and facility, I preferred it over any other option.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 34
1 IUI
Tubal Blockage
Unexplained
Business Executive
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore is literally the BEST there is!! If you are looking for a fertility doctor I cannot recommend her enough. She is caring, compassionate, and thorough and treats you like you are her only patient...Dr. DeVore was so personally vested in my experience, but most importantly making sure I felt completely comfortable along the way. There was no wondering what was next or long waits for answers --- she was there every step of the way. I could not be more grateful for my experience with Dr. Devore.
The [NYU Langone Fertility Center] clinic was incredible...you are treated with personalized care and you don't feel like you are just a number. The facility itself is absolutely beautiful & looks brand new. The entire team and everyone you encounter are compassionate and kind...The nursing staff was all wonderful and very attentive...Dr. DeVore was the best decision I could have made! I felt like I was her only patient as she always treated me with her full undivided attention and utmost respect.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore is literally the BEST there is!! If you are looking for a fertility doctor I cannot recommend her enough. She is caring, compassionate, and thorough and treats you like you are her only patient. I had previously worked with another doctor for fertility issues and my experience with Dr. DeVore was hands down night and day. Dr. DeVore was so personally vested in my experience, but most importantly making sure I felt completely comfortable along the way. There was no wondering what was next or long waits for answers --- she was there every step of the way. I could not be more grateful for my experience with Dr. Devore.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
You will not regret your decision to call and book a consult with Dr. DeVore!! She is the best doctor I have ever had. If you want someone with the best bedside manner, but is also incredibly smart go see her!
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Before I decided to start fertility treatment I was so nervous that I would just be a number and the process would make me feel so overwhelmed but choosing Dr. DeVore was the best decision I could have made! I felt like I was her only patient as she always treated me with her full undivided attention and utmost respect. She was never late to see me, always kept me personally updated on the process, and allowed me to ask all the questions I had... because of her I didn't just feel like a number and always felt completely comfortable.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
I had both unexplained infertility and a blocked tube. We ended up doing IUI with Clomid which was successful.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff was all wonderful and very attentive.
Describe your experience with NYU Langone Fertility Center.
The clinic was incredible. I said it in my other answer but you are treated with personalized care and you don't feel like you are just a number. The facility itself is absolutely beautiful & looks brand new. The entire team and everyone you encounter are compassionate and kind.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
I am grateful that my costs were covered by insurance.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
9
3 IUI
2 IVF
Unexplained
Income $200K - $499K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Blakemore was compassionate, empathetic and kind. Even though she sees so many patients, she makes you feel like your specific situation and family building goals really matter...I am so grateful for Dr Blakemore. It has been a long process but my husband and I have consistently felt like Dr Blakemore was in our corner. When insurance declined to cover my second egg retrieval she with no hesitation wrote a letter on my behalf. Having that advocacy - even though we didn’t get the outcome we wanted was huge.
Overall i’ve had a very positive experience with NYU. Positives include good experience with nurses & staff. locations of facilities (which were convenient for me),the new facility being super nice/clean and overall level of care. Cons include sometimes it being hard to get in touch with someone to answer questions (calling main line & having to leave a message & wait for callback. with so many patients - i get this is probably the easiest way!) but someone always did call back & get my questions answered! The main con is no consistent portal / system.
How was your experience with Jennifer Blakemore at NYU Langone Fertility Center?
I am so grateful for Dr Blakemore. It has been a long process but my husband and I have consistently felt like Dr Blakemore was in our corner. When insurance declined to cover my second egg retrieval she with no hesitation wrote a letter on my behalf. Having that advocacy - even though we didn’t get the outcome we wanted was huge. After the first embryo transfer failed it was really disheartening and she took time to talk to us on the weekend, listen to all our questions & encourage us. I felt confident in her recommendations & reassured by her hopefulness & positivity. She expresses frequently how much she loves her job & it’s very evident every time you interact with her.
During treatment, were you treated like a number or a human with Jennifer Blakemore at NYU Langone Fertility Center?
From the get go Dr Blakemore was compassionate, empathetic and kind. Even though she sees so many patients, she makes you feel like your specific situation and family building goals really matter.
Describe the protocols Jennifer Blakemore used in your cycles at NYU Langone Fertility Center and their degree of success.
I started with IUI as i felt most comfortable doing less interventions first. Dr Blakemore was supportive of this and i did 3 medicated IUI cycles (all with Clomid) - which were not successful. that made me feel more comfortable / ready to start the IVF process. I did two medicated egg retrievals (a few months apart). I took Follistim, Menopur, Ovidrel, Lupron and Ganirelex for each.) My egg retrievals met or exceeded the expectations Dr Blakemore outlined for us and we ended up with several genetically normal embryos. I was very glad i did 2 retrievals based on my family building goals. I did 2 embryo transfers back to back. The first was just progesterone & estradiol and was unsuccessful. The second transfer added an immune protocol (steroid / baby aspirin / claritin / famotodine ) and resulted in pregnancy!
Describe your experience with your nurse at NYU Langone Fertility Center.
all nurses and staff i interacted with during bloodwork / ultrasounds / IUIs / retrieval and transfers were all great! no complaints there. The only complain is the original care coordinator assigned during the earlier stages of treatment was very hard to get in touch with and made a mistake with scheduling that almost negatively impacted by cycle. thankfully that person was an outlier and all other staff i engaged with was great.
Describe your experience with NYU Langone Fertility Center.
Overall i’ve had a very positive experience with NYU. Positives include good experience with nurses & staff. locations of facilities (which were convenient for me),the new facility being super nice/clean and overall level of care. Cons include sometimes it being hard to get in touch with someone to answer questions (calling main line & having to leave a message & wait for callback. with so many patients - i get this is probably the easiest way!) but someone always did call back & get my questions answered! The main con is no consistent portal / system. There is an app that is supposed to house appointments & records but none of my appts are ever logged there and records are sometimes there and other times sent through a different portal. there’s maybe 3 different portals i have to log into & it’s just annoying to not have everything in 1 single place. Additionally i wish i would have been sent a detailed description of all my medications / prescriptions. it wasn’t always provided very clearly - sometimes by phone or written on paper - again, something that would have been nice to have clearly outlined in a portal (they did do this for some medications but it didn’t seem like it was included everything or was hard to read).
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
All in all monitoring appointments were very straightforward / easy and little wait time. There was maybe twice over (the course of 6+ months of procedures) where i waited more than 30 minutes.
Describe the costs associated with your care under Jennifer Blakemore at NYU Langone Fertility Center.
across multiple rounds of IUI, 2 egg retrievals and 2 transfers + all medications costs have been around $35K. The largest cost being the second egg retrieval which was not covered by insurance followed by cost of medications.
What specific things went wrong at NYU Langone Fertility Center?
  • Lost appointments
Describe the specific things that went wrong at NYU Langone Fertility Center.
i had a care coordinator who was hard to get in touch with and made it stressful at start of a cycle when i needed to schedule a monitoring appointment & get meds called in and didn’t hear back in a timely manner. There was additional miscommunication about scheduling a retrieval and being told i was good for a certain window and then it not being fully confirmed. it was frustrating to feel like i had to put in extra effort to track down people & answers to feel like i was confident in certain things being scheduled or called in.
10
Doctor
Jennifer Blakemore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 42
1 IUI
1 IVF
Diminished Ovarian Reserve
Uterine Fibroids
Unexplained
European
Latinx
Income $100K - $199K
Consultant
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I am a repeat patient of Dr. DeVore's. I previously had a successful pregnancy through IUI with her at 40. I returned after getting a job with IVF coverage to attempt another pregnancy at 42 and was successful again...Dr. DeVore is a great option if you're looking for a provider who will treat you with patience and respect while also outlining the potential outcome of your cycle...Dr. DeVore reviewed the potential outcomes of my cycle while still making me feel supported and like she was on my team and believed in me.
The [NYU Langone Fertility Center] front desk staff at the now closed location were one of the best things about my experience. Especially the man who seems like he's worked there forever. They always made me feel comforted and helped ease the awkwardness of being at a fertility clinic...Dr. DeVore reviewed the potential outcomes of my cycle while still making me feel supported and like she was on my team and believed in me.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
I am a repeat patient of Dr. DeVore's. I previously had a successful pregnancy through IUI with her at 40. I returned after getting a job with IVF coverage to attempt another pregnancy at 42 and was successful again. Fertility treatment can be such an emotional process due in part to the lack of control over the process and outcomes. Dr. DeVore strikes an excellent balance between referencing probability of outcomes and comforting you with reminders that you're doing your best.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore is a great option if you're looking for a provider who will treat you with patience and respect while also outlining the potential outcome of your cycle. I previously worked with other providers who I've seen described here as 'straight shooters' or 'tell it like it is' types. I think any of us going through fertility treatment (especially at 40+) have done our homework and come in with at least somewhat of an understanding of the potential outcomes. I wasn't looking to continue working with someone who was going to focus on what could go wrong because I entered into this process educated on that. Dr. DeVore reviewed the potential outcomes of my cycle while still making me feel supported and like she was on my team and believed in me.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
We used a low dose protocol based on my personal history and how I had responded to prior treatments.
Describe your experience with NYU Langone Fertility Center.
The front desk staff at the now closed location were one of the best things about my experience. Especially the man who seems like he's worked there forever. They always made me feel comforted and helped ease the awkwardness of being at a fertility clinic.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
We transferred two day-three embryos. Both were too low of quality to grade. One was starting to collapse (not sure of the correct terminology). But one of them stuck!
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 31 - 32
1 IVF
Immunological
Unexplained
European
Middle Eastern
Income $500K+
Investor
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
she [Dr. DeVore] has one of the largest patient loads but still manages to treat you like you're her only focus. She is, without fail, available by phone or email whenever you need her. When you see Dr. Devore for in person visits, you never feel like she is in rush to get out and see her next patient. She is 100% invested in you and your success...thorough, clear, precise, reliable, trustworthy, encouraging, resourceful, humane and kind. She is everything you want from a doctor. When results were not good, Dr. Devore was first empathetic and then able to present a carefully thought through plan to help us move forward on our journey...
The nursing staff at NYU is extremely kind. They are well informed and empathetic...The NYU clinic is fantastic. It is a well oiled machine that operates very smoothly from nursing to the doctors to the billing. The entire systems runs perfectly without dehumanizing you and your process...When you see Dr. Devore for in person visits, you never feel like she is in rush to get out and see her next patient. She is 100% invested in you and your success...
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
From the initial consultation to the final appointment that we had with her over 1 year later, Dr. Devore was thorough, clear, precise, reliable, trustworthy, encouraging, resourceful, humane and kind. She is everything you want from a doctor. When results were not good, Dr. Devore was first empathetic and then able to present a carefully thought through plan to help us move forward on our journey. When results were unclear, Dr. Devore encouraged us to source advice and support from an external specialist. Throughout the entire process it was clear that our interests were Dr. Devore's interests. The entire experience was personalized, thorough, well-researched and encouraging despite having had major setbacks. Any questions or uncertainties were always answered in a clear and precise manor citing research and statistics as support (which was very much appreciated). Dr. Devore is both a fantastic doctor and person and I can't thank her enough for her support throughout this extremely taxing process.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
You can have confidence that Dr. Devore will customize your path for you.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Our fertility journey had been going on for nearly two years prior to meeting Dr. Devore. If you had told me that we would struggle for another year and a half, I wouldn't have believed you. Unless you've been down the IVF road, you wouldn't know that it's just another beginning and not the end. Dr. Devore was our guiding light throughout the entire process, clearly communicating our options whilst providing boundless energy when we didn't think we could keep going. Dr. Devore is a superhuman, out of all of the NYU doctors, she has one of the largest patient loads but still manages to treat you like you're her only focus. She is, without fail, available by phone or email whenever you need her. When you see Dr. Devore for in person visits, you never feel like she is in rush to get out and see her next patient. She is 100% invested in you and your success.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Modified immune protocol for embryo transfer including prednisone, pepcid and claritin.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff at NYU is extremely kind. They are well informed and empathetic.
Describe your experience with NYU Langone Fertility Center.
The NYU clinic is fantastic. It is a well oiled machine that operates very smoothly from nursing to the doctors to the billing. The entire systems runs perfectly without dehumanizing you and your process.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
Almost entirely covered by insurance.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
10
NPS
10
Age 38
1 Egg Freezing
Ashkenazi Jewish
Income $100K - $199K
Graphic Designer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Devore was warm, thorough, and clear. She and I had an initial consultation via video, in-person consultation, and exam, and she performed one of my ultrasounds during the egg-freezing process. She was very easy to talk to, and provided with me lots of details about the process and expectations. I did not feel rushed during the process, and she was extremely emphathetic...
The clinic [NYU Langone Fertility Center] is a well-oiled machine. I felt reassured during my appointments seeing based on how warm the staff is, and how smoothly operations go...The nursing staff was excellent -- everyone was extremely friendly, warm, and efficient which was appreciated while I was getting used to the process, and much appreciated at 7:45 am appointments....During hours the office was closed, you do need to leave a message and I did receive calls back soon (though sometimes they were not quite as prompt as my anxious mind wanted)...
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore was warm, thorough, and clear. She and I had an initial consultation via video, in-person consultation, and exam, and she performed one of my ultrasounds during the egg-freezing process. She was very easy to talk to, and provided with me lots of details about the process and expectations. I did not feel rushed during the process, and she was extremely emphathetic.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore was very warm and patient. I never felt rushed during both our initial consultation (via video) and in person. She was very reassuring and kind and provided a great outline of the process and expectations of results.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff was excellent -- everyone was extremely friendly, warm, and efficient which was appreciated while I was getting used to the process, and much appreciated at 7:45 am appointments.
Describe your experience with NYU Langone Fertility Center.
The clinic is a well-oiled machine. I felt reassured during my appointments seeing based on how warm the staff is, and how smoothly operations go. It was helpful to see many other women coming in for early morning appointments as well -- it felt reassuring that I wasn't alone. During hours the office was closed, you do need to leave a message and I did receive calls back soon (though sometimes they were not quite as prompt as my anxious mind wanted)
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
Anesthesia is out of network and has a charge of $1070. Egg storage (annual) is also $1070. My company covers the first year of storage. I have not received my billing yet, so I am unsure of the costs, but I am using fertility benefits insurance provided by my company to pay for all of the procedure costs. My medication was mostly paid for by insurance provided by my company but spent about $2000 out of pocket. NYU Langone makes it easy to understand which options you have for insurance / paying out of pocket, and provides a list of pharmacy options. For paying out of pocket, they have several recommended pharmacies that provide additional discounts to NYU Langone patients.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, 23 Eggs Frozen
NPS
10
NPS
10
Age 34
1 Egg Freezing
PCOS
South Asian
Income $100K - $199K
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
she [Dr. Blakemore] makes it a point to see her patients as opposed to having someone else do the monitoring...She personally called me after the procedure to talk about the results and again answer my questions...confident, warm and compassionate person and instantly makes you feel comfortable. She truly seems to love her work...She gave a realistic picture of what to expect and my final results matched that...
I met with different nurses [at NYU Langone Fertility Center] throughout my cycle for bloodwork. I paid a nurse on the first day of stims to assist me with the injections at home. I had a positive experience over all...There was good coordination between the nurses and the doctor to advise me throughout my cycle when I made minor goof ups with my dosage...quick check in process. The facility (both Nomad and 1st Ave) looked good, welcoming, and clean...
How was your experience with Jennifer Blakemore at NYU Langone Fertility Center?
Dr. Blakemore comes across as a confident, warm and compassionate person and instantly makes you feel comfortable. She truly seems to love her work. I felt satisfied after getting all my questions patiently answered. She gave a realistic picture of what to expect and my final results matched that.
What's one piece of advice would you give a prospective patient of Jennifer Blakemore at NYU Langone Fertility Center?
Trust the doctor. You may not get to see her every visit but I have noticed that's how it works in the other clinics I consulted with too, as egg retrieval is a time sensitive procedure and the attending doctor will perform it. My case was very standard and easy and there were no surprises or complications.
During treatment, were you treated like a number or a human with Jennifer Blakemore at NYU Langone Fertility Center?
Dr. Blakemore thoroughly explained egg freezing process to me during the consultation session and patiently answered my questions. She has a warm demeanor which made me choose her over other 2 doctors that I consulted with (NYU's reputation being a factor as well). She told me it's safe to wait a few months and come back when I am ready and that it would not make a huge difference ; so it did not feel like she was just trying to sell this expensive procedure to me. She was available for another quick consultation call after 8 months when I finally decided to freeze eggs. If she's working at the clinic, she makes it a point to see her patients as opposed to having someone else do the monitoring. There was good coordination between the nurses and the doctor to advise me throughout my cycle when I made minor goof ups with my dosage. She personally called me after the procedure to talk about the results and again answer my questions.
Describe the protocols Jennifer Blakemore used in your cycles at NYU Langone Fertility Center and their degree of success.
The dosage was varied throughout the cycle based on my response to the medications. Lupron trigger was used (I guess that's because I have PCOS and Lupron prevents OHSS). I was kept on moderate dosage.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Lisa Valentine)
I met with different nurses throughout my cycle for bloodwork. I paid a nurse on the first day of stims to assist me with the injections at home. I had a positive experience over all.
Describe your experience with NYU Langone Fertility Center.
I liked the quick check in process. The facility (both Nomad and 1st Ave) looked good, welcoming, and clean. I was given an option to pick either facility based on my preference for regular monitoring visits. I had found out about NYU through Lilia and there was some follow up required with Billing to have the $400 discount applied to my account, but it went by fine (I believe I was the first person who approached them through Lilia ; hence, minor delay). I was happy about the consultation session NYU hosted for all egg freezing patients that were scheduled for the specific time period. NYU facility will be shifting to another location sometime towards the end of 2022 . That means that the tank carrying frozen eggs will be moved to that new facility. I got a call from my doctor after the retrieval was done to talk about the results. There was no formal documentation provided with the results and key details of my procedure (date of procedure, who performed, number of eggs retrieved and frozen, place where the eggs would be stored etc.). I requested for it and got a signed copy within a day. Overall, I had a good experience.
Describe the costs associated with your care under Jennifer Blakemore at NYU Langone Fertility Center.
Approximately $10,000 including the initial consultation and preliminary blood test and excluding fertility medications that costed approximately $2500 out of pocket.
Describe Jennifer Blakemore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Not applicable
10
Doctor
Jennifer Blakemore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 32 - 33
4 IUI
1 IVF
Immunological
Recurrent Pregnancy Loss
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
Writer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Devore was extremely personable. She knew my history and wants/needs as a patient very well, and always communicated with me in a way that was precisely tuned to the kind of communication style I prefer - which I feel is a huge talent, to intuit what communication style a patient likes and be able to give that to them. I felt as if she grieved alongside us with every failed cycle and miscarriage, and like she was just as elated as we were when we finally had success...
It [NYU Langone Fertility Center] can feel a bit like cattle call at morning monitoring. Sometimes the wait can be very, very long during busy "seasons" (one time I was there for over two hours). Other times you are in and out and the only patient in the waiting room. It really depends. That said, by the end I definitely felt like all the nurses knew my name. I also felt that the billing office was easy to work with...
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr Devore and I had a relatively long journey before achieving success. After a monitored cycle, a canceled Clomid IUI (too many follicles), four failed IUIs, two miscarriages of euploid IVF embryo transfers, and a referral to reproductive immunology, we got pregnant on our third IVF transfer. I felt that Dr Devore was very much on our team throughout the entire process. It was always clear that she had a deep understanding of the science and was making evidence-based decisions in our care. After our second euploid loss, she referred us to a reproductive immunologist given my history of lupus and other autoimmune conditions. Whereas another RE might have kept transferring embryos in hopes one "stuck," Dr Devore was willing to explore a relatively-unknown field because she believed it might be uniquely helpful in my situation, with my medical history. Throughout, I felt Dr Devore showed great compassion both for my anxiety throughout treatment, as well as for our grief at losing our embryos. I have a PhD in a science field and my husband is a medical doctor, so we were relatively well-informed and research-minded patients. I'm sure that can be annoying for some doctors to deal with, but Dr Devore didn't miss a beat. She was always prepared to answer our questions, did not hesitate to say "I don't know, but I'll look into it" when that was the case, and was extremely well-versed in all the statistics and risks vs benefits for various treatments. Importantly, I also never felt like I was being taken advantage of financially. I am a member of an online support group for people dealing with infertility and have watched several of my friends undergo numerous expensive, invasive tests and treatments that did not have solid scientific backing. If I asked Dr Devore about pursuing a test or treatment that she did not feel was evidence-based or appropriate for my personal situation, she never hesitated to say so. I never felt pressured into doing something just for the sake of it - every step of my treatment felt personalized and well-considered.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Trust is so important in a doctor-patient relationship. I felt I could trust Dr Devore implicitly because of her candor and honesty. I also felt like she had a really solid grasp on the science behind everything she recommended. I know trust can take time to build, but for what it's worth, my advice is to trust her. Ask questions as much as you need to, and trust she will be honest and has your best interest at heart (and not money or pride).
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr Devore was extremely personable. She knew my history and wants/needs as a patient very well, and always communicated with me in a way that was precisely tuned to the kind of communication style I prefer - which I feel is a huge talent, to intuit what communication style a patient likes and be able to give that to them. I felt as if she grieved alongside us with every failed cycle and miscarriage, and like she was just as elated as we were when we finally had success.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Our first cycle was monitored and unmedicated to confirm ovulation and a short (7-day) luteal phase. Next step was going to be a Clomid cycle, but I developed five follicles so the cycle was canceled. (I remember being very torn about this and wanting to try anyway, but Dr Devore did a great job explaining why the risks truly did outweigh the benefits here.) After that, we did four IUIs with Clomid, all of which resulted in negative pregnancy tests. After the fourth IUI, Dr Devore felt it was in our best interest to move on to IVF. We did an egg retrieval and retrieved 26 eggs, 20 of which were mature, 16 fertilized, resulting in 10 embryos, 4 of which were euploid. Dr Devore advised PGS testing, which we ended up being glad that we did; even though I was just 32 at the time of egg retrieval, over half of our embryos were aneuploid or mosaic. Our first transfer we did the basic protocol with four days of medrol (a steroid), estrogen to build uterine lining, and progesterone injections combined with progesterone suppositories. We ended up having a positive pregnancy test and a relatively high beta. Dr Devore was optimistic that this would be a successful pregnancy. Unfortunately I noticed my home pregnancy tests were lightening so I requested an early second beta, which confirmed a chemical pregnancy. We proceeded with another transfer the very next month, hoping that this was just a fluke. This time we did add 10 mg of daily prednisone (because of my history with lupus), baby aspirin, claritin, and pepcid. Again we had a positive beta. This time Dr Devore scheduled an earlier second beta (because of the previous chemical), and unfortunately once again we learned I was having a chemical at the same gestational age as my last. Rather than go into a third transfer, Dr Devore advised pursuing testing with a trusted local reproductive immunologist. Reproductive immunology is a relatively new field of fertility treatment and has been controversial as there is not much evidence around it. Dr Devore communicated to us that she would not make this recommendation to most patients, and that it was just because of my history of several autoimmune diseases and the fact that both my euploid losses were at the same gestational age that she suspected an immune issue might be the cause. I remember asking if we could look into endometriosis or do an ERA first, but she was very firm in her belief that immune issues were likely at the root of my miscarriages. With that in mind, we did do the reproductive immunology testing, which ended up revealing several potential culprits for our losses. As part of that treatment I did an intralipids infusion four weeks before transfer, an IVIG infusion four days before transfer (and every 3 weeks thereafter until 16 weeks of pregnancy), 20 mg of prednisone daily (until 16 weeks), baby aspirin, 60 mg lovenox daily throughout entire pregnancy, metformin 1500 mg daily, magnesium citrate, calcium, vitamin D, probiotics, and prescription folate. We transferred our third embryo, which was a 3CB. Again we got a positive beta, much higher even than the (high) beta from our first transfer. We did another beta two days later, and every two days thereafter until 21 days past transfer, and confirmed that hcg continued to double. We saw a strong heartbeat on ultrasound at 6w3d, and I am now 24 weeks pregnant on this protocol.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Omayra)
My primary coordinator, Omayra, was amazing. I did have some issues with one of the nurses, who asked me about domestic violence when she saw my Lovenox bruises. Although asking was appropriate, the way she asked wasn't--she asked loudly, in front of several other people. Had I actually been in a dangerous situation, I would not have felt comfortable admitting it given the way I was asked. I also had one time overhearing a nurse, when I was in for my third transfer baseline, murmuring "oh no, she's back?" Although the sympathy is nice, I just wish I hadn't overheard that, as I was already struggling emotionally a lot and didn't want to be reminded how bad my situation was. Otherwise my experience was good. You see lots of different nurses when you go in for monitoring.
Describe your experience with NYU Langone Fertility Center.
It can feel a bit like cattle call at morning monitoring. Sometimes the wait can be very, very long during busy "seasons" (one time I was there for over two hours). Other times you are in and out and the only patient in the waiting room. It really depends. That said, by the end I definitely felt like all the nurses knew my name. I also felt that the billing office was easy to work with. The new west side location is gorgeous (although I mostly went to the east side).
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
There was a window for monitoring appointments. Although you scheduled for a specific time, I was told that as long as you showed up generally around that time, precise punctuality wasn't that important.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
It was around $4500 for PGS testing of embryos and around $5000 per transfer, if I recall correctly. We did have partial insurance coverage.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr Devore strongly recommended eSET for all my transfers.
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
10
NPS
10
Age 38 - 41
1 Egg Freezing
Unexplained
European
Income $100K - $199K
Business Executive
2nd of 2 Docs
3 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Devore personally calls you to tell you results of pregnancy tests and whenever possible, she makes sure she is the doctor available for your ultrasounds and transfers...She was diligent and performed additional testing after an unsuccessful transfer to ensure there were no additional issue we needed to address
NYU Fertility clinic is a well oiled machine. They see a ton of patients and still manage to have minimal wait times for morning monitoring/ultrasounds. They provide the medication information in an easy to follow format and are always available to answer questions over the phone and are easily accessible. The nursing staff are all wonderful and compassionate and friendly and never make you feel like you are a bother when asking questions.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore is the most caring, compassionate and successful doctor I have ever had. She made me feel so comfortable at each appointment and always answered my questions and made me feel at ease with her treatment plan. I always got an immediate response from her office and was able to get answers no matter what. She personally called me to give me results and when a transfer didn't work she immediately came up with a plan of action to ease my anxiety.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
I did 3 transfers and the 2 I did with Dr. Devore were successful, the 1 I did with another doctor was not successful. Dr. Devore is obviously the best at her job. Fertility treatment is stressful and uncomfortable as it is, but Dr. Devore makes you feel at ease and alleviates the stress that accommodates IVF cycles.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore personally calls you to tell you results of pregnancy tests and whenever possible, she makes sure she is the doctor available for your ultrasounds and transfers. She is very compassionate and I truly felt she cared about my IVF journey. She was diligent and performed additional testing after an unsuccessful transfer to ensure there were no additional issue we needed to address. She took the time and provided extra attention to ensure I had a successful transfer. She also constantly had a plan for me and was positive and enthusiastic but also realistic with the possible outcomes.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
NYU Fertility clinic is a well oiled machine. They see a ton of patients and still manage to have minimal wait times for morning monitoring/ultrasounds. They provide the medication information in an easy to follow format and are always available to answer questions over the phone and are easily accessible. The nursing staff are all wonderful and compassionate and friendly and never make you feel like you are a bother when asking questions.
Describe your experience with NYU Langone Fertility Center.
NYU Fertility Center has many patients and has a easy to follow and well established system in place. You check in using a kiosk each time you do morning monitoring and are in an out as quickly as possible.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 36 - 38
1 IVF
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Grifo always gave us his full attention and thorough, thoughtful explanations for every step of treatment. He often spoke within the context of his extensive career and personal experience with infertility, with the point being that his professional opinion of our specific circumstances could be trusted, because he's seen it all - and he also understood the heartache and hope. This was always done in a reassuring - not arrogant - manner. We felt confident we were in good hands.
I can only say good things, the whole [NYU Langone Fertility Center] team was responsive and helpful. Very clear from day one who I needed to work with on what, and they were all prompt and thorough and professional and polite. No complaints...[nurses are] Always warm and reassuring. So important to fertility patients who are on edge waiting for results!
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is present and focused on you as his patient and never distracted. Always patient and repeatedly asked whether there were questions or if we needed clarification on anything. Like I said in a previous answer, we were very confident we were in good hands.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Book him early! He is in demand!
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr. Grifo always gave us his full attention and thorough, thoughtful explanations for every step of treatment. He often spoke within the context of his extensive career and personal experience with infertility, with the point being that his professional opinion of our specific circumstances could be trusted, because he's seen it all - and he also understood the heartache and hope. This was always done in a reassuring - not arrogant - manner. We felt confident we were in good hands.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
I don't recall doses or timelines, but for the egg retrieval I took Gonal F, Menopur, Ganirelix, Pregnyl, and Leuprolide. I took Estrace, Crinone, and progesterone in oil shots for the FET. We had great results, after 1 egg retrieval we had 4 genetically normal embryos after PGT testing, the first FET resulted in a live birth, and we are looking to do another FET soon.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Always warm and reassuring. So important to fertility patients who are on edge waiting for results!
Describe your experience with NYU Langone Fertility Center.
I can only say good things, the whole team was responsive and helpful. Very clear from day one who I needed to work with on what, and they were all prompt and thorough and professional and polite. No complaints.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
This was an efficient, well-oiled machine, and in the midst of Covid protocols to boot. I never had to wait long - times were assigned in advance and the nursing team were pros, as were the ultrasound techs and attending doctors.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
We paid out of pocket for everything except general testing and some monitoring (ultrasounds) counted towards a deductible. So it wasn't cheap, but it was worth it to work with this doctor at this clinic!
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
NYU Langone's policy is strict about singe embryo transfers, and we agreed with that approach.
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 39
1 IVF
Unexplained
East Asian
Income $200K - $499K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Berkeley is very knowledgeable in what he does. He took time to explain our situation and what to expect after reviewing all our previous tests. He was very straight forward and honest and backed many of his answers with statistics. My partner and I had a chance to ask a lot of questions and we never felt rushed to end our appointment....
This [NYU Langone Fertility Center] is a well oiled machine with a lot of patients. They definitely know what they are doing. Even though you don’t always see the same doctors or the same nurses, they somehow follow through and make things work seamlessly...Even though at times I felt like just a number, I always got my answers and call backs which changed my mind...
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
Dr. Berkeley is very knowledgeable in what he does. He took time to explain our situation and what to expect after reviewing all our previous tests. He was very straight forward and honest and backed many of his answers with statistics. My partner and I had a chance to ask a lot of questions and we never felt rushed to end our appointment. Dr. Berkeley was very patient and went above on answering all our questions. Even though I did not see him at every visit, if I had a question, I would call or email his coordinator or assistant who would talk to Dr. Berkeley and find out the answer for me. When I had a hiccup with my treatment and I told one of the nurses, Dr. Berkeley called me to see how I was doing and to ask if I had any questions. I never felt I could not reach out to him, you just need to contact him through his assistant or his coordinator who can schedule a time to talk to him if needed. They were both very efficient and pleasant to deal with.
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
Be your own advocate and if you need to reach out to him, follow through with his assistant or his coordinator. He is a busy doctor but he still takes the time to look at your case if you request it.
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
Even though the clinic has a large number of patients, all the staff tries to call you by your name and they try to familiarize themselves with your case details before talking to you. If they are not scheduled to talk to you, for example if you miss a nurse’s call and call back, it takes a while to find someone who can answer questions specific to your case as you always talk to a different person. However, if you leave a message with your question, someone usually gets back to you with an answer on the same day
Describe your experience with the nursing staff at NYU Langone Fertility Center.
This is a very busy clinic and, with the amount of patients, I was surprised that the nurses took their time to familiarize themselves with your case before seeing you. I asked them questions on every visit, even if it was only for bloodwork and, they were always helpful. If they didn’t know an answer, they would write it down, find out and, get back to you on the same day. My only issue was if I missed a nurse’s call after the morning monitoring, I would call back and it was difficult to talk to a nurse familiar with your case. You would have to leave a message and wait for someone to call you back, which took hours
Describe your experience with NYU Langone Fertility Center.
This is a well oiled machine with a lot of patients. They definitely know what they are doing. Even though you don’t always see the same doctors or the same nurses, they somehow follow through and make things work seamlessly. I spoke to a nurse who told me that they couldn’t leave for the day before calling all the patients with their test results or to answer their questions. Even though at times I felt like just a number, I always got my answers and call backs which changed my mind.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
The morning appointments are usually from 7am to 9am. If you go early enough, the wait it’s not that long, usually around 10 minutes. If you go later in the morning, the wait time is usually longer
Describe Alan Berkeley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr. Berkeley said he only recommended eSET because of the high risk associated with multiple pregnancies, and the fact that tests have improved in the last years, increasing the chances of success with a single embryo transfer
10
Doctor
Alan Berkeley
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 41
2 IVF
European
Income $100K - $199K
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I was a patient of Dr.DeVore for about a year. It took some time on my end to make the jump from consultation to a successful embryo transfer. As I navigated through elements on my end, she was supportive and never rushed my process...Dr.DeVore's treatment strategy for me yielded four viable embryos after PGT testing and a successful transfer :).
NYU is a well oiled machine. It can get busy and sometimes there can be a wait for morning monitoring but I saw that as a positive- a lot of people choose this clinic for a reason. Try to go as early as possible for monitoring but be patient. No matter what you are in good hands. Also when I had to call for clarification or trouble shooting for any of the medications, the nurses always called me back quickly.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
I was a patient of Dr.DeVore for about a year. It took some time on my end to make the jump from consultation to a successful embryo transfer. As I navigated through elements on my end, she was supportive and never rushed my process. When we started treatments she was always honest about what to expect and when any concerns crept up she was able to alleviate them- often by just reminding me to focus on the end game and the facts (but also reminding me its ok to cry and be emotional which I appreciated). An example of this is when i was waiting for my PGT testing to be completed after my egg retrieval and it was suggested that i do another round of IVF. i had not thought about this and got a little emotional over the thought doing another round. I remember crying on the phone and being embarrassed about this. Dr.DeVore talked to me like a friend but also a dr, telling me that I had some time to make a decision and to take that time to think it through.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Pick Dr.DeVore to be your dr and trust her. She has great gut instincts.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr.DeVore is incredible. She made it clear that we were partners in this and together we would figure out the best path forward. She called me personally to share any important news and always had candid conversations with me. Dr.DeVore (and her team) never rushed me out of the room or off the phone and always made me feel calm and in control of what was going on, which is pretty amazing considering there is so much in this process which is really not in my control at all.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
I don't remember the exact protocols but it mirrored closely the sample schedule and protocols that were provided in earlier consultations. Dr.DeVore's treatment strategy for me yielded four viable embryos after PGT testing and a successful transfer :).
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Emily Hawkins- patient coordinator )
I loved the entire team- both Dr. DeVore's team and at the fertility clinic. Some of my logistics felt complicated and time sensitive at times and Emily was so great about responding quickly and helping me anticipate any obstacles- and reassuring me that everything was going smoothly. I also really appreciated the insurance team which always helped me and were empathic throughout. All the nurses were supportive and helpful along the way as well, answering any and all questions about injections , timing of things, etc.
Describe your experience with NYU Langone Fertility Center.
NYU is a well oiled machine. It can get busy and sometimes there can be a wait for morning monitoring but I saw that as a positive- a lot of people choose this clinic for a reason. Try to go as early as possible for monitoring but be patient. No matter what you are in good hands. Also when I had to call for clarification or trouble shooting for any of the medications, the nurses always called me back quickly.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
All procedures and monitoring was covered but the specific type of insurance I have didn't cover meds. PGT testing wasn't covered either.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5