NYU Langone Fertility Center (Prelude Network Clinic)

9 doctors work here

Rated 8.8
Strongly recommend: 74%Neutral: 14%Don't recommend: 12%8.8
74% strongly recommend
249 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
9.2
9.2
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.8
7.8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.1
9.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
9.7
9.7
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
8.5
8.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
3,147
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
9 doctors work here
NPS
8.5
Average Doctor Score
Rated 10
Strongly recommend: 100%10
Jennifer Blakemore
NYU Langone Fertility Center (Prelude Network Clinic)
100% strongly recommend
33 Reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Rated 9.5
Strongly recommend: 95%Neutral: 0%Don't recommend: 5%9.5
Shannon DeVore
NYU Langone Fertility Center (Prelude Network Clinic)
95% strongly recommend
50 Reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Rated 8.8
Strongly recommend: 75%Neutral: 13%Don't recommend: 12%8.8
Brooke Hodes-Wertz
NYU Langone Fertility Center (Prelude Network Clinic)
75% strongly recommend
31 Reviews
Rated 8.7
Strongly recommend: 67%Neutral: 23%Don't recommend: 9%8.7
James Grifo
NYU Langone Fertility Center (Prelude Network Clinic)
67% strongly recommend
42 Reviews
Rated 10
Strongly recommend: 100%10
Sarah Cascante
NYU Langone Fertility Center (Prelude Network Clinic)
100% strongly recommend
1 Review
Rated 7.6
Strongly recommend: 35%Neutral: 33%Don't recommend: 33%7.6
Frederick Licciardi
NYU Langone Fertility Center (Prelude Network Clinic)
35% strongly recommend
21 Reviews
Rated 7.4
Strongly recommend: 56%Neutral: 12%Don't recommend: 32%7.4
Elizabeth Fino
NYU Langone Fertility Center (Prelude Network Clinic)
56% strongly recommend
22 Reviews
Rated 7.4
Strongly recommend: 45%Neutral: 18%Don't recommend: 37%7.4
Alan Berkeley
NYU Langone Fertility Center (Prelude Network Clinic)
45% strongly recommend
21 Reviews
Rated 7
Strongly recommend: 50%Don't recommend: 50%7
Jacquelyn Shaw
NYU Langone Fertility Center (Prelude Network Clinic)
50% strongly recommend
3 Reviews
Show 5 more

This clinic has 3 offices

NY - 53rd Street (Eastside)
159 East 53rd St, 3rd Floor
New York, NY 10022
NY - Westside
109 West 27th St, 9th Floor
New York, NY 10001
Westchester
132 Parkway Road, Floor 2
Bronxville, NY 10708
Show 1 more

249 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, Unknown Success
NPS
6
NPS
6
Age 38 - 39
2 Egg Freezing
Diminished Ovarian Reserve
South Asian
Income $200K - $499K
Lawyer
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
I found Dr. Licciardi to be a decent doctor, with good bedside manner. I did not see or interact with him as much as I would have liked...was honest and candid about my low AMH scores and the potential of only getting 6-8 eggs and likely needing to do 2 cycles...didn't really explain why my numbers were the way they were but changed the treatment.
[NYU Langone Fertility Center] facilities are state of the art, and they do cutting-edge research...treated like a number...I could almost never get a nurse on the line when I called...monitoring appointments were well-organized...I continually experienced issues with their finance department
How was your experience with Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic)?
Overall, I found Dr. Licciardi to be a decent doctor, with good bedside manner. I did not see or interact with him as much as I would have liked, though. I had a virtual meeting with Dr. Licciardi and then saw him in the office once before I started my 1st egg freeze cycle. He was honest and candid about my low AMH scores and the potential of only getting 6-8 eggs and likely needing to do 2 cycles. After my first cycle and only getting 2 eggs, I emailed him and asked him about a 2nd cycle. He didn't really explain why my numbers were the way they were but changed the treatment. For my 2nd cycle, I did not see him at all, until a monitoring appointment towards the end. I believe this was because I had voiced some disappointment in not being seeing by a doctor or resident/fellow during my treatment. At the time, I had 5 follicles developing. I ended up with 3 eggs. Again, not quite sure why, but I was overall fine with it, given my age/numbers. Dr. Licciardi called after my 2nd cycle and opened the door to ask questions, but I was just so tired and mentally exhausted from the process, so I didn't have the energy to walk through the how's and whys with him. I do feel comfortable in going back to him if/when I need to use the eggs.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic)?
You may not see him, or any doctor/resident, during the treatment.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic)?
I knew going into my treatment that the NYU clinic was a busy place, because they are good at what they do. Their facilities are state of the art, and they do cutting-edge research. They have great, academic doctors. That said, I wasn't ready for how I would feel - hopped up on hormones - being treated like a number. It was quite discouraging. During morning labs, I consistently saw the same phlebotomist, but she never remembered me. This is important because I have small veins, which require the "baby needle." I also sometimes need to be double banded. I had to remind her every time, and I could sense she was irritated with the reminder on occasion. I also have Mirena, which means I do not get a bleed. Before I started injections, I had to remind each phlebotomist and nurse that I had Mirena, otherwise they would just say "call us when you get a bleed!" For my ultrasounds, I almost always saw the ultrasound tech, not a doctor or resident. Understandably, she could not answer clinical questions. On one occasion, I was told that a nurse would call me later with the results, at which time I could ask questions. But, a nurse never called. Instead, a brief message was dropped my portal. I could almost never get a nurse on the line when I called; I would have to leave a message with the answering service and a nurse would eventually call back. Again, this is a description of why I felt like a number, not how I felt about the experience overall.
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
1st cycle: day 1-10 Prime with estrogen patch for 10 days. day 11-16: 300 Gonal F, 100 Menopur with 150 clomid day 17-20: 300IU GonalF and 150IU Menopur Trigger: hCG 1000/Lupron 80 + 12 hours Lupron 40 3-4 follicles were consistently visible during each ultrasound; however, towards the end, there were only 1-2. I may have ovulated during the cycle. Clinic offered to cancel, but I said no. I was able to get 2 eggs (1 slightly immature).   2nd cycle: day 1-5: prime with Estrogen Patch. Inject Cetrotide for 3 of those days mid course. days 6-7: 5 units of microdose Lupron 2x a day. days 8-12: 5 units of microdose Lupron 2x a day, 300IU Gonal F, 150IU Menopur, 100 mg clomid days 13-21: 5 units of microdose Lupron 2x a day, 300IU Gonal F, 150IU Menopur day 22: 1:20 am - 2 full Ovidrels day 23: Retrieval 5 Follicles were consistently visible during ultrasounds. 3 eggs were retrieved and all 3 were mature and able to be frozen. I was happy with the results, given that my AMH is 0.2 and I'm 38.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
NYU is a busy place, with a lot of patients. The nurses always seemed to be in a hurry, because of this set up. Sometimes, I would get a message in my portal in lieu of a phone call, which I did not like.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
The strength of this clinic is that they are associated with large, academic medical institution. For someone like me, who knew that their egg count would be low, this is appealing. To me, this means that their practices on the other end (i.e., unfreezing and IUI) will be better than the standalone clinics around the city. There is an inherent trustworthiness that comes with NYU. I also have several genetic conditions to check for, and I trust they will be able to do that and assist me with managing whatever issues arise. The weakness is certainly the operations. I realize this cuts both ways, because if they did not see as many patients, I may not be able to get in! But it did result in me feeling like a number. I often had to remind nurses of underlying issues (e.g., I have an IUD and therefore do not bleed, I need the "baby needle" for blood draws or I'll bruise, etc.). Couple this with being "hopped up" on hormones, it felt hard to manage. It wasn't until I vocalized these issues with the staff that I started to feel some relief. Notably, though not clinical, I continually experienced issues with their finance department. During my first cycle, the finance team itself pointed me towards a loan provider, which I used. However, the loan provider paid NYU, but NYU did not have a record of this payment. Every time I would ask the person at the finance desk about it during my treatment, they would be confused and state they "had to talk to the supervisor." This went on for weeks, up until almost the date of my first retrieval. I ultimately had to get the loan provider involved to resolve the situation. I am still navigating finance department issues with my 2nd cycle. For whatever reason, NYU is not registering my full payment, and it is so difficult to get a hold of a "real person" in the finance department. I will likely have to engage my loan provider again. It is an incredibly frustrating situation.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
The monitoring appointments were well-organized, but as I stated before, I often had to remind the same phlebotomist to use the baby needle (or I would bruise). I also had to remind the staff, including the nurses that called with instructions, that I had Mirena, and therefore, did not bleed. To me, both of these issues could be easily resolved by reviewing my chart for 30 seconds before calling me in for bloodwork. I also did not like that, most times, I was seen by an ultrasound technician for the ultrasound. While she was good at what she did, she could not answer clinical questions (e.g., should I be feeling this way). When I spoke to the nurse about it, she said "well you know you can always ask to see a Doctor," which I actually did not know, because no one told me!
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic).
1st cycle: $9,603 to the clinic + $1,000 anesthesia fee (billed separately) + about $1,500 in pharmacy costs 2nd cycle: $9,250 to the clinic + $1,000 anesthesia fee (billed separately) + about $1,000 in pharmacy costs
Describe Frederick Licciardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
N/A
What specific things went wrong at NYU Langone Fertility Center (Prelude Network Clinic)?
  • Provided conflicting information
6
Doctor
Frederick Licciardi
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
6
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2023 - 2024, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Shaw was equal parts empathetic and matter of fact...ran every test possible to try and help us make sense of our recurring miscarriages...was incredibly communicative about the process...always tried to be the one seeing us for morning monitoring scans etc. Her medication plan for our cycle felt really specific for us and our situation...her confidence about the plan made me feel at ease
[NYU Langone Fertility Center] office locations felt really nice and ran like well oiled machines...nursing staff was really great!...never felt like a number and always felt like they were operating as smoothly as they could given everyone they were treating...no weaknesses in the clinic to share...never felt rushed and all of them were empathetic and communicative
How was your experience with Jacquelyn Shaw at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Shaw was equal parts empathetic and matter of fact in helping us forward with our fertility situation. She ran every test possible to try and help us make sense of our recurring miscarriages to conceive our second child, and was a supportive guide when deciding whether it was time to stop trying on our own and move forward with IVF. Once we started IVF, she was so phenomenal. She was incredibly communicative about the process, and always tried to be the one seeing us for morning monitoring scans etc. Her medication plan for our cycle felt really specific for us and our situation, and her confidence about the plan made me feel at ease (as best possible when doing IVF!). Our egg retrieval yielded better results than expected given my AMH, and I entirely think that’s because of her mediation selections and her perfect for each step of the process. Once our transfer resulted in a pregnancy, she made me feel SO supported during the early weeks and initial scans, as I was very anxious after so many miscarriages before IVF. When it was time to graduate to the regular OBGYN, I genuinely missed getting to go see her and work with her (though was so grateful to make it to that point because of her!).
What's one piece of advice would you give a prospective patient of Jacquelyn Shaw at NYU Langone Fertility Center (Prelude Network Clinic)?
Aside from recommending you absolutely work with her, I’ve got nothing! Before working with her, we had started with a doctor at another clinic. I just didn’t feel much empathy or human connection with that previous doctor, and I’m so glad I listened to my gut to find someone else, because otherwise we never would have had the opportunity to work with Dr. Shaw.
During treatment, were you treated like a number or a human with Jacquelyn Shaw at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Shaw always made me feel like her only patient. Despite how busy the clinic always was, the care I received felt incredibly personal and as though she had a genuine interest in helping us achieve our fertility goals. She was easily reachable and never made me feel like a burden with my questions/anxieties etc through the process.
Describe the protocols Jacquelyn Shaw used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
I waited too long to write this so I don’t remember my exact protocol, but in addition to the Gonal-F and Menopur, we also used Clomid for the first five days. For my transfer, we did a natural cycle supported only with a trigger shot for ovulation. We used progesterone suppositories and added in estrogen patches per Dr. Shaw’s recommendation after reviewing my initial blood work after my positive HCG tests.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
The nursing staff was really great! I never had a bad experience with morning monitoring or any of the follow up phone calls or communications with the nurses. They’re understandably very busy in the mornings, but I never felt rushed and all of them were empathetic and communicative throughout the process.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
Both NYC office locations felt really nice and ran like well oiled machines. The smaller office was often less crowded for morning monitoring and felt a bit more intimate, but the larger office was really nice and updated as well, so I always felt quite comfortable visiting both. Though you definitely are one of many at morning monitoring, I never felt like a number and always felt like they were operating as smoothly as they could given everyone they were treating. I was fortunate enough to see Dr. Shaw for most of my visits, but it didn’t feel like there were any weak doctors in the practice, and I felt confident in anyone that I worked with or treated me. I really have no weaknesses in the clinic to share, I had a very positive experience every step of the way.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
Morning monitoring was definitely busy, but it felt very organized and they moved people through as quickly as possible while still offering thoughtful care. There was only one visit I remember that felt like it took unreasonably long. But aside from that, it felt pretty manageable! The smaller NYC location often felt quicker than the larger location, but I just went to whichever office Dr. Shaw was at so that she could do my scan!
Describe the costs associated with your care under Jacquelyn Shaw at NYU Langone Fertility Center (Prelude Network Clinic).
Insurance did not cover any of our treatments, so we had to pay entirely out of pocket. The cost felt in line with our expectations for IVF treatment.
Describe Jacquelyn Shaw's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
We didn’t consider a multiple embryo transfer, so never really discussed this!
10
Doctor
Jacquelyn Shaw
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, Successful
NPS
10
NPS
10
Age 40 - 41
1 IVF
Uterine Fibroids
Black or African-American
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore is an excellent doctor...very approachable...always honest with me and came prepared with a plan for how we would treat each issue...she supported me every step of the way...found an ovarian cyst that was producing Estrogen...often called me herself to discuss test results or check on me after procedures
[NYU Langone Fertility Center] had great verbal and written communication...office was VERY busy during morning monitoring...found the staff to be kind, attentive, and very efficient...never felt like cattle or like a number...well oiled machine...did not make me feel like I was receiving inferior care.
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore is great. She is so knowledgeable about fertility and very invested in your outcome. I really like her bedside manner. She is calm, confident, and honest. She did a great job of managing both my expectations and my anxiety. If I had questions I would simply email her head nurse or her patient coordinator and they get back to me quickly with the doctor’s answers. During the course of my journey I got pregnant naturally. She performed the viability test herself and when the worst happened (there was no heartbeat.) she supported me every step of the way. She had to speak at an out of town conference during the days that followed and she actually called me from the conference to check on me.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Trust her. It may seem like she’s running a lot of tests. But there are so many variables that can affect your outcome. She checks for every single thing that could potentially cause an issue and she addresses it before moving on. Her treatment plans are not one size fits all. It is very tailored to you, your body, and your individual needs. So if you’re looking to plow through the process at top speed, she may not be the right doc for you.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore is an excellent doctor. My husband and I felt that she was very approachable, it felt like she actually cared about our outcome and did everything in her power to ensure success. I hit several bumps in the road along my journey. She was always honest with me and came prepared with a plan for how we would treat each issue. She often called me herself to discuss test results or check on me after procedures. This is meant so much to me, as that responsibility is normally handled by the nurses.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
I was 40 years old when we had our first consultation with Dr. DeVore. Due to my age and financial constraints (Insurance would only pay for 1 round of treatment.) She suggested we skip IUI and try IVF. The month we were set to begin, she found an ovarian cyst that was producing Estrogen and throwing my hormones out of wack. She suggested we wait a couple of months for the cyst to pass naturally. It did, but my hormones were still not balanced. So, we started with an estrogen patch. Once my bloodwork showed acceptable levels, we began once daily injections of Gonal-F and Menopure. I ended up staying on the stim meds longer than average (14 days). My eggs were all maturing evenly, they were just doing so at a slower rate than average. Dr. Devore assured me this was fine. The process of giving myself shots was scary and unpleasant, but totally doable.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: Lisa Valentine )
The office was VERY busy during morning monitoring hours. However, I always found the staff to be kind, attentive, and very efficient. I never felt like cattle or like a number. Yes, it is a well oiled machine. Yes, they move fast. But that did not make me feel like I was receiving inferior care.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
It gets VERY busy in the mornings. Especially on the weekends. One Saturday we waited nearly 45 minutes to be seen. But that was not typical. They had great verbal and written communication. The nurses at the 53rd street location were so much nicer than the ones at the Nomad location (27th St.).
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
Very expensive. Thankfully our insurance covered much of it.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2024, Successful
NPS
10
NPS
10
Age 29
2 IVF
Donor Sperm
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Although Dr. Shaw is one of the newer attending reproductive endocrinologist...is very knowledgeable and up to date on all the potential options for us to grow our family as a queer (AFAB Nonbinary & female) couple...Both my spouse and I did antagonist protocols...are very happy with the attention to detail of our individualized protocols and communication throughout.
NYU Langone Fertility Center is a large operation...feel like I had to frequently check in with coordinators...during actual treatments I felt cared for and supported by the staff...wish the portals were a bit more streamlined but overall the communication is great...facilities are gorgeous and the staff is all excellent.
How was your experience with Jacquelyn Shaw at NYU Langone Fertility Center (Prelude Network Clinic)?
Although Dr. Shaw is one of the newer attending reproductive endocrinologist physicians at NYU Langone Fertility Center, she is very knowledgeable and up to date on all the potential options for us to grow our family as a queer (AFAB Nonbinary & female) couple. Despite being relatively young and having no known fertility issues, she was thorough in testing us both to ensure we didn't waste our time and were able to take the best path forward in making our long term family goals. Both my spouse and I went through egg retrievals and embryo freezing and were very happy with Dr. Shaw's management of our cycles. We both have slightly low AMH for our age (me especially) and Dr. Shaw accounted for that in my protocol by adding clomid which was very effective. I felt there was a great deal of thought and individualization put into each of our cycles (e.g. medications and dosages, dosage and timing of the trigger shot, etc.) We greatly look forward to doing our embryo transfers with Dr. Shaw later this year! She is so friendly, kind, patient and has amazing bedside manner!
What's one piece of advice would you give a prospective patient of Jacquelyn Shaw at NYU Langone Fertility Center (Prelude Network Clinic)?
Ask questions! I am a nurse in a different field (emergency) and so I very much nerded out wanting to learn EVERYTHING about fertility treatments and felt a little embarrassed to ask so many questions and want all the details and explanations for things but Dr. Shaw was very encouraging of my curiosity.
During treatment, were you treated like a number or a human with Jacquelyn Shaw at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Shaw was extremely warm, welcoming and thorough with both the treatment protocols and her explanations of them. Both my partner and I are relatively young (29) with no medical/infertility history, but Dr. Shaw made sure to do all the testing for us both so as to not waste time/energy/money and to best plan for our long term family goals. Each of our protocols were slightly different depending on our results and she made sure she was one of the doctors to perform our morning monitoring ultrasounds during treatment so she could check in with us and discuss and tweak medications as appropriate.
Describe the protocols Jacquelyn Shaw used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
Both my spouse and I did antagonist protocols (menopur, gonal f, cetrotide starting ~cd5), with mine having clomid tablets (added for the first 5 days of my cycle due to possible poor response with an AMH of 0.9. My spouse had an AFC of 10 / AMH of 1.8 - their retrieval yielded 13 eggs of which 5 fertilized and we got 3 blasts, 2 euploid embryos. I had an AFC of about 12, got 11 eggs, 9 of which fertilized with a final result of 2 euploid and one mosaic embryos. The IVF attrition rates are so hard and especially on a 1st cycle it is difficult to ascertain how to get the best results but we are very happy with the attention to detail of our individualized protocols and communication throughout.
How competent was Jacquelyn Shaw at LGBTQ+ care?
Dr. Shaw was very knowledgeable and discussed the many options open to us as a queer (female & AFAB NB couple) during our initial consult. Other than my partner (they/them) being misgendered occasionally, our experience was generally LGBTQ+ affirming.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
The nurses during morning monitoring appointments were upbeat, efficient, welcoming and skilled. The nurses who called to explain results/protocols were knowledgeable and kind and the nurses during the egg retrieval process were amazing! They really made me feel like I was in good hands throughout the process.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
NYU Langone Fertility Center is a large operation and I do feel like I had to frequently check in with coordinators and advocate for to ensure everything was on track for our cycle starts, etc. But during actual treatments I felt cared for and supported by the staff. I wish the portals were a bit more streamlined but overall the communication is great, the facilities are gorgeous and the staff is all excellent.
Describe the costs associated with your care under Jacquelyn Shaw at NYU Langone Fertility Center (Prelude Network Clinic).
Our cycles were covered by progyny insurance so we only ended up having to pay a couple thousand for med co-pays and then the bulk of the price was the donor sperm.
How competent was NYU Langone Fertility Center (Prelude Network Clinic) at LGBTQ+ care?
There were LGBTQ+ staff, rainbow flags proudly displayed throughout the clinic(s) but my partner (they/them) was misgendered frequently throughout the process and the paper work would not allow for any gender other than M/F.
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at NYU Langone Fertility Center (Prelude Network Clinic).
NYU made it easy for us in terms of coordinating through the specific donor sperm coordinator at NYU and our Sperm bank Xytex.
10
Doctor
Jacquelyn Shaw
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, Successful
NPS
10
NPS
10
Age 35
Endometriosis
PCOS
Uterine Fibroids
Black or African-American
Income $50K - $99K
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Doctor Cascante is a gentle and caring soul who is responsive and will ensure she goes the extra mile to ensure you receive the best care... answered all of my questions and concerns and provided facts to help me make the best decision...first failed embryo transfer she followed up with a saline sonogram which showed that I had a polyp
The strength is that everyone at [NYU Langone Fertility Center] is great but at first I was shocked to know that I would not interact with the same people every time. Overall the team as whole was so great...coordinator and nursing staff are absolutely outstanding. Each interaction whether in person or over the phone was professional and compassionate
How was your experience with Sarah Cascante at NYU Langone Fertility Center (Prelude Network Clinic)?
Doctor Cascante is a gentle and caring soul who is responsive and will ensure she goes the extra mile to ensure you receive the best care. As her patient I felt like I had a doctor who cared about my health and also the end goal of having a healthy pregnancy. She answered all of my questions and concerns and provided facts to help me make the best decision for my body and family. I would recommend her to everyone I know and anyone that might be new to the clinic. With her I felt like I was in the best hands and trusted her with helping me grow my family.
What's one piece of advice would you give a prospective patient of Sarah Cascante at NYU Langone Fertility Center (Prelude Network Clinic)?
She is amazing and don’t be afraid of asking her any questions that you might have.
During treatment, were you treated like a number or a human with Sarah Cascante at NYU Langone Fertility Center (Prelude Network Clinic)?
Doctor Casante was very responsive and listened and provided me with options for my diagnosis and provided me with information so I can make an informed decision. She also ran additional tests and changed my protocol before just repeating the procedure. I felt heard and cared for. She is a gentle and amazing soul. Her entire team was amazing and was always responsive and was never made to feel like just another number or a bother. I would recommend her and her team to everyone.
Describe the protocols Sarah Cascante used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
Doctor Cascante first held a in person meeting to ensure that she had all of the information needed before moving forward. Then after the first failed embryo transfer she followed up with a saline sonogram which showed that I had a polyp. After that I did a polyp removal surgery with no complications. She also added an immune protocol to my transfer which ended with a positive pregnancy test on my second embryo transfer.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: Ivette Francis and Kiana Thompson)
The coordinator and nursing staff are absolutely outstanding. Each interaction whether in person or over the phone was professional and compassionate. They were also very responsive and is always a good interaction.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
The strength is that everyone at the clinic is great but at first I was shocked to know that I would not interact with the same people every time. Overall the team as whole was so great it didn’t matter that I interacted with different members at different times.
Describe the costs associated with your care under Sarah Cascante at NYU Langone Fertility Center (Prelude Network Clinic).
About $12,000
Describe Sarah Cascante's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
With the information provided I believe a single embryo transfer is a safer option. A multiple pregnancy would make me high risk.
10
Doctor
Sarah Cascante
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, Successful
NPS
10
NPS
10
Age 36 - 37
3 IVF
3 Embryo Freezing
Male Factor
European
Income $200K - $499K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Blakemore is passionate about what she does and goes above and beyond to make her patients feel educated and comfortable with their decisions...used clomid, gonal f, menopur, cetrotide, ovidrel, and Lupron...second transfer...immune protocol that included prednisone, low dose aspirin, Pepcid and Claritin and amoxicillin
[NYU Langone Fertility Center] Doctors, nurses and receptionists are all incredibly friendly and helpful...highly professional, organized and communicate very well. Offices are extremely clean and well-maintained. Weaknesses are that wait times can be very long for morning monitoring
How was your experience with Jennifer Blakemore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Blakemore is passionate about what she does and goes above and beyond to make her patients feel educated and comfortable with their decisions. She explains every step of her process in terms that are easy to understand, and never makes you feel dumb for asking questions. She clearly and consistently communicates with her patients, and shows an enormous amount of empathy in difficult conversations. She maintains an incredible balance of optimism with being realistic, and makes sure to offer every possible avenue to get to the desired outcome. I cannot imagine a more caring, thoughtful or intelligent provider.
What's one piece of advice would you give a prospective patient of Jennifer Blakemore at NYU Langone Fertility Center (Prelude Network Clinic)?
Don’t be afraid to ask her any questions on your mind or raise any concerns. She will spend time to ensure that she explains things in a way you will clearly understand, and will back any decisions or recommendations with data and science.
During treatment, were you treated like a number or a human with Jennifer Blakemore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Blakemore is the most empathetic doctor I have ever had. She spent 90 minutes with us at the initial consult explaining the IVF process, answering every question and putting us at ease. She encouraged us the entire process and offered hope when we didn’t have any left.
Describe the protocols Jennifer Blakemore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
I used clomid, gonal f, menopur, cetrotide, ovidrel, and Lupron. I don’t recall the dosages. For my second transfer, we included an immune protocol that included prednisone, low dose aspirin, Pepcid and Claritin and amoxicillin. This was due to unexplained reason for embryo transfer.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
The nursing staff was very professional, kind and knowledgeable. They communicated well and were upbeat and friendly.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
Doctors, nurses and receptionists are all incredibly friendly and helpful. They are highly professional, organized and communicate very well. Offices are extremely clean and well-maintained. Weaknesses are that wait times can be very long for morning monitoring. It also has been difficult to get in touch to transfer records post-treatment.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
Bloodwork was almost always quick and easy. If I arrived later in the window sometimes I would experience long wait times. Ultrasounds usually took a bit of time and would get very backed up some mornings.
Describe the costs associated with your care under Jennifer Blakemore at NYU Langone Fertility Center (Prelude Network Clinic).
Retrievals were approximately $15k, medications were around $4k out of pocket or $18k through my insurance benefit (I paid meds out of pocket). PGT testing was maybe $500-800 per embryo but I can’t remember. FET was about $5k each transfer.
Describe Jennifer Blakemore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
This was discussed briefly. Dr. Blakemore strongly suggested single transfer for a number of reasons including safety of mom and baby among other statistics. She also explained the cases where she would recommend multiple embryo transfer.
10
Doctor
Jennifer Blakemore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 36
1 IVF
Anovulation
Income $500K+
Sales Representative
3rd of 3 Docs
5 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Shannon DeVore] treats her patients as more than patients, she sees them as human. She is so personally vested in every family she is helping to build. Her care is incredibly personalized. She is confident and she is brilliant. From the big questions to the small, and the major decisions to the minor, Dr. DeVore took care of me with a warm and welcoming heart, and treated me as a friend.
Call as quickly as you can to book your consultation with NYU. Save yourself the time, energy, money, and go with a Doctor who will treat you as a human being, with kindness, respect, and love. Go with a facility like NYU that has a waitlist for a real reason, and that has one of the most stellar labs in the country. You will not regret your decision to choose Dr. DeVore, I am forever grateful to her.
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Reviews are oftentimes left when we are unhappy, disappointed, or have an overall sub-par experience in our lives, and rarely left in positive circumstances. Reviews are also best shared when you have something to compare them to, context is critical and xespecially matters in a situation as sensitive as an IVF journey. This time, I wanted to share my incredibly positive experience in working with Shannon DeVore. To explain a bit about my history- I conceived my son unassisted in 2019. I only have one ovary and was 32 at the time so following his birth, I decided it would be a smart decision to freeze embryos, knowing I wanted a large family and more than one child. After moving from NYC (where we lived for 11 years and where I still work), I went to a clinic in Miami where I had a good experience. Despite having one ovary, we got good results after learning my body and a second retrieval. Unfortunately of the 4 embryos we transferred (DET blighted ovum, SET resulting in my daughter in 2021, SET negative) only one turned into a live birth. We tried to conceive again in 2022 unassisted, but realized quickly that my ovulation was unpredictable due to low LH and hypothalamic tendencies. I am grateful that I had coverage through my company, and decided to pursue IVF for our third baby. I am what people call “super type A”. I research everything to the furthest degree, and I knew going to NYC would be our best chance of success. I finally settled on a Doctor at a large practice with a large social following, and felt great at the initial consultation. We had solid numbers in terms of eggs retrieved, but a low euploid ratio for the three retrievals done at this clinic. At 35 years old this didn't make sense to me. I am the type of patient that has numerous questions. I’ve had loss, and need reassurance. Despite sharing all of this upfront, and what I thought was a mutually respectful relationship, I unfortunately did not receive that from this Doctor going into and following our third retrieval. My questions were “too much and displaying a lack of trust” and I knew at that time I needed to make a change for my mental sanity and for hopefully better results. This process is mentally draining, and incredibly challenging. Who you choose as your Doctor to walk alongside you in your journey makes a world of difference. I had Dr. DeVore on my initial list but she was on maternity leave at the time, and thus, I went with my first NYC clinic and Doctor. Following the issues mentioned above, I went back to my initial list. Simultaneously, I had a friend who had recently gone to NYU. I truly believe that people are put in your life for a reason, and three girls on my team had also gone through IVF. Two at NYU and one in NJ years ago. One of their cases was particularly challenging, and after multiple transfers, her first SET at NYU worked. And then, her surrogates first SET at NYU also worked. I remember knowing, in theory, that “lab quality” mattered, but it wasn't until my own results drastically improved that I realized how critical lab quality was critical. This other clinic was large, and had good stats, but my results at NYU were exponentially better due to Dr. DeVore’s individualized protocol, care, attention, and the unparalleled lab quality at NYU. In my first experience in meeting Dr. DeVore, I explained my history, and the issues I faced at the other clinic. She was compassionate, empathetic, kind, and quick with recommendations and solutions. She took time to comb through hundreds of pages of my records. She wanted to add Clomid to my protocol, and to increase my Menopur. To note, after extensive research, I had asked my prior Doctor about both of these and she brushed me off saying I was not a candidate and that more Menopur wouldn't make a difference. Well, with one ovary (I do tend to exhibit PCOS qualities for my one ovary) Dr. DeVore retrieved 15 more eggs than at the other clinic, and we sent more than double what we had sent with the other clinic for testing. The testing facility was Cooper Genomics for both clinics. With Dr. DeVore, half came back normal, along with two low level mosaics appropriate for use. To put this bluntly, after one cycle at NYU I had the same number of normal embryos (+ 2 LL Mosaics) that took three retrievals with the prior clinic to achieve. All of this to say, Dr. DeVore’s attention to my individual case led to a customized treatment plan that led to significantly better results. I also think it makes a difference that NYU does an estimated 2,000 cycles a year and this other clinic does over 6,000. When a Doctor has too many patients, or becomes annoyed at your questions, your results suffer. You become anxious and turn to Dr. Google and your mental health suffers. I spent days while at my prior NYC clinic researching on my own, only to be dismissed and be told I would need to go back in the queue and not receive “special treatment” inclusive of quick responses to my questions. I did not experience one second of this with Dr. DeVore. She answered all of my questions thoroughly, never making me feel bad, or silly for asking. She walked me through the science, but then made it make sense to someone with my level of understanding. She anticipated my follow up questions before I even asked them. To me, knowledge is power, and Dr. DeVore empowered me throughout my journey, every step of the way. Now, onto the emotional side of Dr. DeVore’s care, which in this journey that carries such a heavy heart, makes all the difference, I cannot say enough about Shannon DeVore. There is a reason she is so difficult to get into, and it isn't because of a social media presence. Her reputation is one of the best in the industry because literally every single person that I spoke to that went to Dr. DeVore was nearly in tears talking about how wonderful she was to them. How she was a partner throughout this process. She treats her patients as more than patients, she sees them as human. She is so personally vested in every family she is helping to build. Her care is incredibly personalized. She is confident and she is brilliant. From the big questions to the small, and the major decisions to the minor, Dr. DeVore took care of me with a warm and welcoming heart, and treated me as a friend. I could cry as I write this, because the only thing that made this journey bearable was knowing I had Dr. DeVore by my side. I am now 9 weeks pregnant (and cautiously optimistic) with my first SET at NYU and again, Dr. DeVore’s protocol was different and it was appropriate to my situation. I am certain the success of the SET is due to her protocols, and the NYU lab- scientifically, this is why my transfer worked. But I am most grateful to Dr. DeVore for treating me as a human, for seeing my fears and “weaknesses” and treating me individually from an emotional perspective. I knew that regardless of the results, I would always have Dr. DeVore by my side, leading my care and supporting me emotionally. THAT is what brought me peace and hope during a journey oftentimes filled with anguish, confusion, and sorrow. Switching to Dr. DeVore is the best decision I have ever made, and one that I will shout from the rooftops to anyone going through or embarking on their fertility journey. If I could go back and start over with Dr. DeVore, I would in a heartbeat, and I hope this review saves even one person the difficulty I faced, by trusting in Dr. DeVore and NYU with your journey. I thank Dr. DeVore from the bottom of my heart, and am truly eternally grateful to her by being my light through the darkness of this journey.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Call as quickly as you can to book your consultation with NYU. Save yourself the time, energy, money, and go with a Doctor who will treat you as a human being, with kindness, respect, and love. Go with a facility like NYU that has a waitlist for a real reason, and that has one of the most stellar labs in the country. You will not regret your decision to choose Dr. DeVore, I am forever grateful to her.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
I mentioned this in-depth in my overall review, but I have never felt more like a human and less like a number than with Dr. DeVore. After switching from another very large NYC clinic, and being told I was being given special treatment by having my questions answered quickly and that, per one of their leading Doctors, I would need to go back in the queue, I am so grateful that Dr. DeVore treated me with empathy, kindness, care and compassion- and as an individual whose success she is deeply vested in.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
I mentioned these in depth above, but without discussing first, Dr. DeVore recommended the exact thing I had found in my research. Due to my low LH, and HA like tendencies, I had a feeling more Menopur would help. I had read that this, in combination with adding Clomid for 5 days, could also help boost quality. I was surprised, but elated when Dr. DeVore came to me with this recommendation. Her protocols WORK. She is brilliant, and I would trust her with absolutely everything I have.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
The nursing staff was lovely, everyone took the time to make me feel as if I was receiving individualized care. Again, coming from a large clinic, where I had a nurse that would deliver bad results and as I cried say “any other questions” everytime, NYU and Dr. DeVore’s team was such a welcomed change.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
This facility is absolutely incredible. Night and day from the large clinic I came from. The entire team was lovely, kind, compassionate, and all around terrific. The equipment is state of the art, the facility is welcoming and accessible, and I felt a great energy every time I was at NYU. So much so that I keep coming back for ultrasounds because I enjoy being there so much!
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
My costs, outside of PGT testing, were thankfully covered by insurance.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
Dr. DeVore recommends eSET.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 37 - 38
3 IVF
Endometriosis
Uterine Fibroids
East Asian
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Devore was always supportive...take the time to answer any questions...is kind and straightforward in her approach...will make sure that you're aware of the reality of the situation without being led on...protocol was relatively standard, and consistent across all three cycles due to satisfactory results
[NYU Langone Fertility Center] Strengths...Runs like a well-oiled machine despite being a big organization...in and out for monitoring appointments in the morning...nurses are kind and compassionate, and capable of answering your questions...Weaknesses: - Calling the main line gets you to an operator that will take down your question for a callback
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Devore was always supportive, and would take the time to answer any questions. She is kind and straightforward in her approach, and will make sure that you're aware of the reality of the situation without being led on. While she was never the one to conduct my retrieval or transfer procedures due to NYU Fertility's policy around an assigned "doctor of the day", I appreciated the fact that she always personally made it a point to call me with results after every procedure, regardless of whether the update was positive or negative.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Trust in Dr. DeVore. She is the second IVF doctor I've worked with, and from what I've experienced, she knows what she's doing. It can get busy at the practice, so don't be afraid to prepare questions for her to answer ahead of time.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore was the second IVF doctor I consulted with, and she was always empathetic when we discussed my previous failed cycles. She was also very supportive, and listened to my concerns throughout the duration of my treatment cycles with her.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
I did three retrieval cycles, and a single transfer with Dr. DeVore. My protocol was relatively standard, and consistent across all three cycles due to satisfactory results. During my initial consult with Dr. DeVore, I did ask about helpful supplements to take, which I did start taking 1-2 months prior to the start of my first stimulation cycle. Each stimulation cycle began with the introduction of Gonadotropins (Follistim & Menopur), and then gradually included a GnRH Antagonist (Ganirelix) on the last 5-6 days prior to retrieval to prevent premature ovulation. A combination of Lupron and Ovidrel (hCG) was utilized as a trigger shot 48 hours to retrieval. My transfer cycle was a medicated cycle starting off with the use of Estradiol (estrogen pills), followed by the introduction of Endometrin (progesterone suppositories) and PIO (progesterone in oil) shots 6 days prior to transfer.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: Emily Hawkins)
The nursing staff at NYU Fertility frequently changes and/or rotates, but they are all kind, knowledgeable and well-prepared to answer any questions pertaining to my chart.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
Strengths: - Runs like a well-oiled machine despite being a big organization: you're in and out for monitoring appointments in the morning - Everything (including test results) is documented in your chart - All of the doctors and nurses are kind and compassionate, and capable of answering your questions in a "personalized" manner just by looking at your chart Weaknesses: - Calling the main line gets you to an operator that will take down your question for a callback (i.e., you have to wait around for a call from a doctor or nurse that can take a few minutes, or a few hours).
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
Monitoring appointments were held between 7:00 - 9:00AM. You're usually able to get in and out pretty quickly without a line early in the morning. The closer you get to 9:00AM, the more crowded it gets. For the most partner monitoring appointments are organized starting off with bloodwork, and then an ultrasound. I've never had to wait more than 15 minutes to get called in.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
My treatment at NYU Fertility was covered by insurance.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
Dr. DeVore is a proponent for single embryo transfers to mitigate any risks around premature delivery, miscarriages etc. She is open to multiple embryos transfers if a transfer cycle were to fail repeatedly despite other levers being addressed.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
9
3 IUI
2 IVF
Unexplained
Income $200K - $499K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Blakemore was compassionate, empathetic and kind. Even though she sees so many patients, she makes you feel like your specific situation and family building goals really matter...I am so grateful for Dr Blakemore. It has been a long process but my husband and I have consistently felt like Dr Blakemore was in our corner. When insurance declined to cover my second egg retrieval she with no hesitation wrote a letter on my behalf. Having that advocacy - even though we didn’t get the outcome we wanted was huge.
Overall i’ve had a very positive experience with NYU. Positives include good experience with nurses & staff. locations of facilities (which were convenient for me),the new facility being super nice/clean and overall level of care. Cons include sometimes it being hard to get in touch with someone to answer questions (calling main line & having to leave a message & wait for callback. with so many patients - i get this is probably the easiest way!) but someone always did call back & get my questions answered! The main con is no consistent portal / system.
How was your experience with Jennifer Blakemore at NYU Langone Fertility Center (Prelude Network Clinic)?
I am so grateful for Dr Blakemore. It has been a long process but my husband and I have consistently felt like Dr Blakemore was in our corner. When insurance declined to cover my second egg retrieval she with no hesitation wrote a letter on my behalf. Having that advocacy - even though we didn’t get the outcome we wanted was huge. After the first embryo transfer failed it was really disheartening and she took time to talk to us on the weekend, listen to all our questions & encourage us. I felt confident in her recommendations & reassured by her hopefulness & positivity. She expresses frequently how much she loves her job & it’s very evident every time you interact with her.
During treatment, were you treated like a number or a human with Jennifer Blakemore at NYU Langone Fertility Center (Prelude Network Clinic)?
From the get go Dr Blakemore was compassionate, empathetic and kind. Even though she sees so many patients, she makes you feel like your specific situation and family building goals really matter.
Describe the protocols Jennifer Blakemore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
I started with IUI as i felt most comfortable doing less interventions first. Dr Blakemore was supportive of this and i did 3 medicated IUI cycles (all with Clomid) - which were not successful. that made me feel more comfortable / ready to start the IVF process. I did two medicated egg retrievals (a few months apart). I took Follistim, Menopur, Ovidrel, Lupron and Ganirelex for each.) My egg retrievals met or exceeded the expectations Dr Blakemore outlined for us and we ended up with several genetically normal embryos. I was very glad i did 2 retrievals based on my family building goals. I did 2 embryo transfers back to back. The first was just progesterone & estradiol and was unsuccessful. The second transfer added an immune protocol (steroid / baby aspirin / claritin / famotodine ) and resulted in pregnancy!
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic).
all nurses and staff i interacted with during bloodwork / ultrasounds / IUIs / retrieval and transfers were all great! no complaints there. The only complain is the original care coordinator assigned during the earlier stages of treatment was very hard to get in touch with and made a mistake with scheduling that almost negatively impacted by cycle. thankfully that person was an outlier and all other staff i engaged with was great.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
Overall i’ve had a very positive experience with NYU. Positives include good experience with nurses & staff. locations of facilities (which were convenient for me),the new facility being super nice/clean and overall level of care. Cons include sometimes it being hard to get in touch with someone to answer questions (calling main line & having to leave a message & wait for callback. with so many patients - i get this is probably the easiest way!) but someone always did call back & get my questions answered! The main con is no consistent portal / system. There is an app that is supposed to house appointments & records but none of my appts are ever logged there and records are sometimes there and other times sent through a different portal. there’s maybe 3 different portals i have to log into & it’s just annoying to not have everything in 1 single place. Additionally i wish i would have been sent a detailed description of all my medications / prescriptions. it wasn’t always provided very clearly - sometimes by phone or written on paper - again, something that would have been nice to have clearly outlined in a portal (they did do this for some medications but it didn’t seem like it was included everything or was hard to read).
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
All in all monitoring appointments were very straightforward / easy and little wait time. There was maybe twice over (the course of 6+ months of procedures) where i waited more than 30 minutes.
Describe the costs associated with your care under Jennifer Blakemore at NYU Langone Fertility Center (Prelude Network Clinic).
across multiple rounds of IUI, 2 egg retrievals and 2 transfers + all medications costs have been around $35K. The largest cost being the second egg retrieval which was not covered by insurance followed by cost of medications.
What specific things went wrong at NYU Langone Fertility Center (Prelude Network Clinic)?
  • Lost appointments
Describe the specific things that went wrong at NYU Langone Fertility Center (Prelude Network Clinic).
i had a care coordinator who was hard to get in touch with and made it stressful at start of a cycle when i needed to schedule a monitoring appointment & get meds called in and didn’t hear back in a timely manner. There was additional miscommunication about scheduling a retrieval and being told i was good for a certain window and then it not being fully confirmed. it was frustrating to feel like i had to put in extra effort to track down people & answers to feel like i was confident in certain things being scheduled or called in.
10
Doctor
Jennifer Blakemore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 34
1 IUI
Tubal Blockage
Unexplained
Business Executive
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore is literally the BEST there is!! If you are looking for a fertility doctor I cannot recommend her enough. She is caring, compassionate, and thorough and treats you like you are her only patient...Dr. DeVore was so personally vested in my experience, but most importantly making sure I felt completely comfortable along the way. There was no wondering what was next or long waits for answers --- she was there every step of the way. I could not be more grateful for my experience with Dr. Devore.
The [NYU Langone Fertility Center] clinic was incredible...you are treated with personalized care and you don't feel like you are just a number. The facility itself is absolutely beautiful & looks brand new. The entire team and everyone you encounter are compassionate and kind...The nursing staff was all wonderful and very attentive...Dr. DeVore was the best decision I could have made! I felt like I was her only patient as she always treated me with her full undivided attention and utmost respect.
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore is literally the BEST there is!! If you are looking for a fertility doctor I cannot recommend her enough. She is caring, compassionate, and thorough and treats you like you are her only patient. I had previously worked with another doctor for fertility issues and my experience with Dr. DeVore was hands down night and day. Dr. DeVore was so personally vested in my experience, but most importantly making sure I felt completely comfortable along the way. There was no wondering what was next or long waits for answers --- she was there every step of the way. I could not be more grateful for my experience with Dr. Devore.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
You will not regret your decision to call and book a consult with Dr. DeVore!! She is the best doctor I have ever had. If you want someone with the best bedside manner, but is also incredibly smart go see her!
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Before I decided to start fertility treatment I was so nervous that I would just be a number and the process would make me feel so overwhelmed but choosing Dr. DeVore was the best decision I could have made! I felt like I was her only patient as she always treated me with her full undivided attention and utmost respect. She was never late to see me, always kept me personally updated on the process, and allowed me to ask all the questions I had... because of her I didn't just feel like a number and always felt completely comfortable.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
I had both unexplained infertility and a blocked tube. We ended up doing IUI with Clomid which was successful.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
The nursing staff was all wonderful and very attentive.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
The clinic was incredible. I said it in my other answer but you are treated with personalized care and you don't feel like you are just a number. The facility itself is absolutely beautiful & looks brand new. The entire team and everyone you encounter are compassionate and kind.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
I am grateful that my costs were covered by insurance.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 35
1 IVF
East Asian
Income $100K - $199K
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Any question I presented, she [Dr. Shannon DeVore] was happy to answer. She's honest, doesn't just tell you what you want to hear; she doesn't sugarcoat. In my gender representation, I expressed nervousness with the ultrasound probe, so she immediately decided to do the abdominal ultrasound instead. She told me unless it is completely necessary, I didn't have to have the probe at all. It is a relief to have a doctor who is as empathetic as she is and really tries to work with what I am comfortable with.
NYU isn't cheap; however, weighing out the quality of doctors and the overall staff and facility, I preferred it over any other option...It's a new clinic on 53rd street, and it definitely looks fully equipped and brand new. Only weakness is that some mornings can be a little crowded for bloodwork monitoring. However, can't blame them for that, our bodies says when we come in so it's not that they can preplan exactly how many people will be there each morning.
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
In NYU Langone Fertility, you have your main doctor whom you've had your initial consultations and appointments with. And then starting treatment, you come every 2-3 days for bloodwork/ultrasounds with nursing staff and doctor on shift that day. Whenever Dr. Devore was there, she was my doctor who did my ultrasound and was always patient and caring. I was particularly lucky because, on the day of my retrieval, Dr. Devore was the doctor for the day. In the OR room she was caring; as I was about to go under with the anesthesia, she came by my side with a smile, and put her hand on my shoulder, and told me "I'll see you in the recovery room soon". I cannot express how grateful I am to have had Dr. Devore as my fertility doctor through the whole process.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Know that in NYU Langone Fertility, they try their best, but you can see that there are A LOT of patients. Once you are in the waiting area on some of the busier days, you understand why sometimes the staff, Dr. Devore included, have to hurry along if you don't know your questions or if they don't think anything is necessarily wrong. In the beginning, I think it's natural to have 101 questions, but unless you're starting, you don't know your questions just yet while most fears probably don't apply to you. Just gotta make the jump and start, and then the right questions will be worth everyone's time to have answered once you have bloodwork etc. to examine. Don't drive yourself crazy thinking of hypotheticals and blame them for needing to get to the next patient.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Any question I presented, she was happy to answer. She's honest, doesn't just tell you what you want to hear; she doesn't sugarcoat. In my gender representation, I expressed nervousness with the ultrasound probe, so she immediately decided to do the abdominal ultrasound instead. She told me unless it is completely necessary, I didn't have to have the probe at all. It is a relief to have a doctor who is as empathetic as she is and really tries to work with what I am comfortable with.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
In egg freezing cycle, I remember my process was more or less normal. My bloodwork showed I didn't need as long as some other people I've heard of in their cycles. Dr. Devore was also cognisant of the risk of OHSS, so she didn't have me take Ovidrel; I only had Lupron for the trigger. I appreciate she only having me take things when necessary.
How competent was Shannon DeVore at LGBTQ+ care?
In the spectrum of our same-sex marriage, none of our concerns or situations ever felt "abnormal" when talking to Dr. Devore. She made our relationship and fertility journey feel equal to any other couple who wanted to plan a family. I absolutely recommend any LGBTQ+ people who are looking into fertility treatments to Dr. Devore.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
Overall I can't complain about the NYU Langone Fertility nursing staff, they are top notch!
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
It's a new clinic on 53rd street, and it definitely looks fully equipped and brand new. Only weakness is that some mornings can be a little crowded for bloodwork monitoring. However, can't blame them for that, our bodies says when we come in so it's not that they can preplan exactly how many people will be there each morning.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
Bring a book, it goes pretty fast for how many people, but you can still be there up to 30 minutes waiting.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
NYU isn't cheap; however, weighing out the quality of doctors and the overall staff and facility, I preferred it over any other option.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
10
Age 35
1 IVF
Donor Sperm
Ashkenazi Jewish
Income $200K - $499K
2nd of 2 Docs
3 IUI With Other Docs
Donor Sperm With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Wertz has been amazing throughout this whole process. I am did IVF with Dr. Wertz and am waiting on my FET transfer. She is the second fertility doctor I saw and after my virtual consultation with her, I knew she was the doctor for me. I never felt rushed with her, she answers all of my annoying questions patiently...You don't always see Dr. Wertz herself but I knew she was the one calling the "shots"...She is super knowledgable and is very on top of your care.
I had a great experience and highly recommend NYU for your fertility journey...I sincerely appreciated how any time I called, someone called me back. While it takes some time to get someone on the phone, they do make sure to get back to you at some point...While you deal with many different nurses, they are all knowledgable and super nice...Dr. Wertz has been amazing throughout this whole process...She is super knowledgable and is very on top of your care.
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Wertz has been amazing throughout this whole process. I am did IVF with Dr. Wertz and am waiting on my FET transfer. She is the second fertility doctor I saw and after my virtual consultation with her, I knew she was the doctor for me. I never felt rushed with her, she answers all of my annoying questions patiently. NYU has an amazing fertility clinic. You don't always see Dr. Wertz herself but I knew she was the one calling the "shots" and her team was amazing as well!
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center (Prelude Network Clinic)?
Definitely use her! She is super knowledgable and is very on top of your care.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
I did IVF with Dr. Wertz. My wife and I purchased donor sperm and needed to undergo IVF to make embryos. I used Menopur, Follistism and Ganorilex (excuse the spelling!) for my injections. After 6 days of doing injections, Dr. Wertz lowered my medications because my estrogen levels were high. I trusted Dr. Wertz's expertise along the way and just did as I was told. I am so thankful to her and her team as they were able to get 43 eggs. In the end, we ended up with 9 healthy embryos after doing genetic testing.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
While you deal with many different nurses, they are all knowledgable and super nice.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
I had a great experience and highly recommend NYU for your fertility journey. I had previously went to Cornell where I didn't feel the care was as personalized. I sincerely appreciated how any time I called, someone called me back. While it takes some time to get someone on the phone, they do make sure to get back to you at some point.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center (Prelude Network Clinic).
I had zero insurance coverage for this procedure. I would say the process is approximately 40k.
Describe Brooke Hodes-Wertz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
I have not yet undergone an FET transfer but am in the process!
10
Doctor
Brooke Hodes-Wertz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 34
2 IVF
Poor Egg Quality
Uterine Fibroids
Recurrent Pregnancy Loss
European
Income $100K - $199K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Blakemore] also discusses your history and what specific testing she has planned. She clearly explains all test results and all treatment options. Once we decided to move forward with egg retrieval and embryo implantation, Dr. Blakemore was there every step of the way, guiding us through this emotional and arduous process. When there were setbacks, Dr. Blakemore was straightforward about results while always remaining positive and discussing next steps. She also provided extensive emotional support at each appointment, and even between. She called before and after each procedure to check in and answered emails with questions at all times of the day/night.
NYU Fertility is clearly a very busy clinic, but is exceptionally run. I never had to wait long for an appointment or for morning monitoring and results were always communicated to me the same day by one of Dr. Blakemore's nurses. The nurse would personally call, explain testing results, and clearly discuss plans going forward...During that window, a patient would schedule a specific time to arrive for monitoring. Monitoring consisted of bloodwork and then typically an ultrasound (many times done by Dr. Blakemore herself during office days). I was typically in and out in 30 minutes.
How was your experience with Jennifer Blakemore at NYU Langone Fertility Center (Prelude Network Clinic)?
I can't say enough good things about Dr. Blakemore. She is clearly passionate about her work, both intellectually and emotionally. Before starting any treatment, Dr. Blakemore takes her patients through an in-depth PowerPoint presentation during which she provides education regarding fertility, possible causes of infertility, the testing available to discover sources of infertility, and potential treatment options. She also discusses your history and what specific testing she has planned. She clearly explains all test results and all treatment options. Once we decided to move forward with egg retrieval and embryo implantation, Dr. Blakemore was there every step of the way, guiding us through this emotional and arduous process. When there were setbacks, Dr. Blakemore was straightforward about results while always remaining positive and discussing next steps. She also provided extensive emotional support at each appointment, and even between. She called before and after each procedure to check in and answered emails with questions at all times of the day/night. The NYU Fertility clinic is clearly very busy, but Dr. Blakemore never made me feel like a number and I felt as though she was truly invested in ensuring a positive outcome and making sure I felt seen and heard throughout the process. Once we "Graduated" from the fertility clinic to switch to the OB/GYN for prenatal care, I truly missed Dr. Blakemore and the care she provided. Infertility and IVF is such a difficult path to manage - you spend so much time at your fertility clinic and with your doctor that you want to make sure your fertility doctor is both competent and caring. As Dr. Blakemore says during treatment "You are my family, you are my sister, I want to make sure you get what you're here for." My husband and I are forever grateful to Dr. Blakemore and highly recommend her to anyone in the NYC area!
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
NYU Fertility is clearly a very busy clinic, but is exceptionally run. I never had to wait long for an appointment or for morning monitoring and results were always communicated to me the same day by one of Dr. Blakemore's nurses. The nurse would personally call, explain testing results, and clearly discuss plans going forward.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
There was a morning monitoring window (7-9am), which was convenient because I could make the appointment before work. During that window, a patient would schedule a specific time to arrive for monitoring. Monitoring consisted of bloodwork and then typically an ultrasound (many times done by Dr. Blakemore herself during office days). I was typically in and out in 30 minutes.
Describe the costs associated with your care under Jennifer Blakemore at NYU Langone Fertility Center (Prelude Network Clinic).
My care was covered by my health insurance
10
Doctor
Jennifer Blakemore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2023, Successful
NPS
8
NPS
9
Age 34 - 37
3 IUI
1 IVF
Anovulation
PCOS
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Neutral
Strongly Recommends
Successful
My doctor [Dr. James Grifo] takes the time to listen to my concerns, answer my questions, and provide emotional support, which has made a significant difference in my experience. Their commitment to personalized care and unwavering dedication to helping patients achieve their dreams of starting a family make them an outstanding fertility specialist. I am grateful to be under their care and confident in their abilities to guide me through this process.
The entire [NYU Langone Fertility Center] team at the center demonstrates a remarkable blend of professionalism, compassion, and expertise. From the moment I walked in, I felt a genuine sense of care and understanding from the staff. The doctors and nurses are not only highly skilled but also incredibly approachable, making an often daunting and emotional journey much more manageable. They have a state-of-the-art facility with the latest technology and treatment options, ensuring that patients receive the best care possible. Additionally, the center's commitment to personalized treatment plans tailored to individual needs instills a sense of confidence and trust. Their unwavering support and commitment to helping couples on their fertility journey are what truly set this center apart as an outstanding practice in the field.
How was your experience with James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
First and foremost, their expertise in the field is truly impressive. They possess a deep understanding of reproductive medicine and have kept up with the latest advancements, ensuring that I receive the most cutting-edge and effective treatments. Furthermore, their compassionate and empathetic approach has been invaluable throughout this challenging journey. My doctor takes the time to listen to my concerns, answer my questions, and provide emotional support, which has made a significant difference in my experience. Their commitment to personalized care and unwavering dedication to helping patients achieve their dreams of starting a family make them an outstanding fertility specialist. I am grateful to be under their care and confident in their abilities to guide me through this process.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
be prepared with questions.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
The entire team at the center demonstrates a remarkable blend of professionalism, compassion, and expertise. From the moment I walked in, I felt a genuine sense of care and understanding from the staff. The doctors and nurses are not only highly skilled but also incredibly approachable, making an often daunting and emotional journey much more manageable. They have a state-of-the-art facility with the latest technology and treatment options, ensuring that patients receive the best care possible. Additionally, the center's commitment to personalized treatment plans tailored to individual needs instills a sense of confidence and trust. Their unwavering support and commitment to helping couples on their fertility journey are what truly set this center apart as an outstanding practice in the field.
8
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unsuccessful
NPS
4
NPS
8
Age 44
1 IVF
Poor Egg Quality
Latinx
Income $100K - $199K
Accountant
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
Dr Jacquelyn Shaw is very kind and have a very human way to treat me as her patient...Dr. Shaw is great for perhaps woman under 40...She cares, she wants to do what is best, and is very professional...Dr Shaw is a good doctor, yet I wish I looked for someone with significant years of experience with woman over 40...I feel confortable asking questions and always reply to me and all my questions. I never felt rushed
[NYU Langone Fertility Center] PROS- Billing Clarity, easy to schedule and track cyvle, conviniently located, amazing staff CONS: It does not specialized on specific patients. which is good and bad...I felt I was treated like a human as eveyone on the team seamed to legitimately care for me. They made sure I feel confortable asking questions and always reply to me and all my questions. I never felt rushed
How was your experience with Jacquelyn Shaw at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr Jacquelyn Shaw is very kind and have a very human way to treat me as her patient. All the questions I asked where answered. The one thing forgot to ask what her success rate was with patients like me or with a similar profile. That said, if money is not an issue and you don’t mind being use as a trial-error then I think all doctors need a change. Knowing what I know now after visiting a doctor that specializes on woman over 40 and based on the protocol that was given to me back at NYU Langone, it almost felt like I was given the default treatment. Dr. Shaw even mentioned that is normal and normally the first IVF cycle is more of a primer and perhaps my body will be best prepare for a new cycle. Now I know you can skip egg retrieval if you egg count is too low. Again, I do wish I did a bit more research and get treatment with a Dr. with significant success rate. All that said, I think Dr. Shaw is great for perhaps woman under 40. I strongly feel she has a great future ahead of her. She cares, she wants to do what is best, and is very professional. I am currently seeking treatment with a Dr. that specializes of woman over 40. It makes a huge difference to work with someone who have seen multiple people in your circumstances and with success stories. I feel a lot more confident about the treatment and my changes of success. If I was in my early 30’s I will visit Dr. Shaw. Bottom line, Dr Shaw is a good doctor, yet I wish I looked for someone with significant years of experience with woman over 40.
What's one piece of advice would you give a prospective patient of Jacquelyn Shaw at NYU Langone Fertility Center (Prelude Network Clinic)?
Let patients know your sucess rate and transparency about how many patients over 40 have shee seen and had personally sucess working with. I wish I knew that vasectomy reversal was potentially a better option vs sperm retrieval. I wish if I had a low egg count that we waited until my following perior to do a retrieval or even to do a retreival and keep the frozeen eggs and wait until a second retrieval to have the frozen eggs from the first one and fresh eggs from the secong retrieval to made embryos. I wish there was more care from the nuse team on the medication ordering. I keept a lot of medication that lukely I will use but if not that would of been at leat $1000 dollar of unused medication.
During treatment, were you treated like a number or a human with Jacquelyn Shaw at NYU Langone Fertility Center (Prelude Network Clinic)?
I felt I was treated like a human as eveyone on the team seamed to legitimately care for me. They made sure I feel confortable asking questions and always reply to me and all my questions. I never felt rushed
Describe the protocols Jacquelyn Shaw used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
Clomin 100 GS for 5 days. with 300UI Gonal , 150 Menupur, 300UI Gonal , 150 Menupur until egg retrieval Cetrotide during day 8, 9 and 10 Lupron 50 units day 11 and 12
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
PROS- Billing Clarity, easy to schedule and track cyvle, conviniently located, amazing staff CONS: It does not specialized on specific patients. which is good and bad. After trying different clinics it is really clear to me that not all patients can be treated equally and lookng for a clinic that specialize on certain type of patients is definitely beneficial considering how costly IVF is.
Describe the costs associated with your care under Jacquelyn Shaw at NYU Langone Fertility Center (Prelude Network Clinic).
$18,000 for IVF. It doest not include embryo testing. and $7,000 medication
Describe Jacquelyn Shaw's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
NYU langone does not advovate multiple embryo transfers wich I understood and strongly suggesting the Embryo analysis.
4
Doctor
Jacquelyn Shaw
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
2 of 5
8
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
10
Age 34 - 36
1 IVF
Uterine Fibroids
East Asian
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Although we only saw Dr. Grifo a few times during the course of our treatment, we always felt well-informed about our treatment plan and also appreciated getting a timely callback anytime we had to leave a message or had questions...He was never in a rush when in the room with us or meeting with us and we always felt like we could ask him any questions we had and get honest answers...[his] expertise and compassion shone through at every step
Everything went great [at NYU Langone Fertility Center] besides the billing team - getting in touch with them proved to be a time-consuming and often exasperating task. Phone calls often went unanswered, and voicemails were not returned promptly. This lack of responsiveness added an unnecessary layer of stress to an already emotionally charged situation...The nursing staff and everyone involved in our treatment were always professional and kind, and they became a source of support and encouragement throughout the challenging moments.
How was your experience with James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Grifo's expertise and compassion shone through at every step. During our initial meeting, he took the time to thoroughly explain the entire IVF process, addressing our concerns with patience and empathy. His ability to demystify complex medical jargon and provide realistic expectations immediately put us at ease. Although we only saw Dr. Grifo a few times during the course of our treatment, we always felt well-informed about our treatment plan and also appreciated getting a timely callback anytime we had to leave a message or had questions. Dr. Grifo made himself available for any questions or concerns, fostering a sense of trust that is crucial in such a delicate process. His transparent approach and genuine interest in our well-being helped us navigate the emotional ups and downs that come with fertility treatments.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
Know that you are in good hands, you've really found the best out there :)
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr Grifo, despite his busy schedule always took the time to explain procedures and treatment processes. He was never in a rush when in the room with us or meeting with us and we always felt like we could ask him any questions we had and get honest answers.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
The personalized care we received from the NYU Fertility center team was unparalleled. The nursing staff and everyone involved in our treatment were always professional and kind, and they became a source of support and encouragement throughout the challenging moments.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
Everything went great besides the billing team - getting in touch with them proved to be a time-consuming and often exasperating task. Phone calls often went unanswered, and voicemails were not returned promptly. This lack of responsiveness added an unnecessary layer of stress to an already emotionally charged situation.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center (Prelude Network Clinic).
I was lucky enough to have insurance cover most of my expenses.
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
9
Age 32 - 33
3 IUI
1 IVF
2 Embryo Freezing
Diminished Ovarian Reserve
Endometriosis
Unexplained
Latinx
Income $200K - $499K
Business Executive
2nd of 2 Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore is very warm and has a way of being very direct and realistic with expectations, but reassures your anxieties and fears. Communication to [her] always goes through either her IVF coordinator or her executive assistant. When there are results, [she] is usually the one calling directly to provide the final results and next steps...we have always appreciated the level of care and attention provided by Dr. DeVore during phone calls to review results at various stages of the process
[NYU Langone Fertility Center] operates like a well oiled machine. The morning monitoring appointments are scheduled from 7am - 9am and the nurses have the process down so the wait is very minimal if you arrive during an earlier time slot. Communicating with nurses and doctors, especially on weekends is extremely difficult. You need to leave a note with the hotline coordinator and a nurse calls you back at their convenience. Unfortunately if you happen to miss their call, there is no way to call them back directly
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
I was recommended to Dr. DeVore by a friend and throughout my 2+ years of working with her I highly recommend to others in the NYC area. I have referred her to two friends who have since then begun working with her. Dr. DeVore is very warm and has a way of being very direct and realistic with expectations, but reassures your anxieties and fears. Communication to Dr. DeVore always goes through either her IVF coordinator or her executive assistant. When there are results, Dr. DeVore is usually the one calling directly to provide the final results and next steps.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
I would definitely go into the process understanding how NYU works. It is a large clinic, so many of the appointments and communication operate in a very structured and impersonal way (meaning communication must go through assistants/coordinators and morning monitoring appointments are operated by nurses and other on-call doctors). That being said, I have always felt that my communication with Dr. DeVore has been very positive and very personalized to us.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Although the morning monitoring appointments are conducted by nurses and other on-call doctors, we have always appreciated the level of care and attention provided by Dr. DeVore during phone calls to review results at various stages of the process. She is always very realistic with expectations and minimizes excessive fears or anxieties.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
Our first procedure with Dr. DeVore was an egg retrieval for embryo cryopreservation in March 2022. This procedure was covered by my employer's fertility coverage. The medications used during this cycle were Clomid, Menopur, Gonal-F, Cetrotide, and Ovidrel sourced through Freedom Pharmacy. We retrieved 16 eggs, 13 mature eggs, 10 fertilized embryos, 4 blastocycsts, and resulted with 1 normal PGT-A tested embryo and 1 low-risk mosaic PGT-A tested embryo. We paid for the PGT-A testing for our 4 embryos out of pocket as this was not covered by insurance. Beginning of 2023 we met with Dr. DeVore to discuss our TTC plan. She recommended due to my DOR diagnosis that we should try naturally a maximum of 6 months and plan for IVF in July. We did not have any luck with TTC naturally, so in July we submit our approval for IVF coverage and unfortunately was denied by my insurance. We were obligated to do 3 medicated IUIs first, which Dr. DeVore was ok with trying first. I took 100mg of Clomid for 5 days leading up to the IUI. We did not have any success with the 3 cycles of IUI, so in October we were finally approved for IVF + FET. October 2023 we had a very similar medication plan, except no Clomid and Lupron was added towards the end. We had the exact same retrieval and fertilization results (16 eggs, 13 mature, 10 fertilized) but we had 7 blastocysts sent to testing (paid for PGT-A out of pocket) and resulted in 6 normal embryos and 1 inconclusive!! Although we have not gotten to the transfer stage, this was a huge success from prior retrievals. In October 2023 we also discussed some additional symptoms, which resulted in Dr. DeVore ordering an MRI. Our results showed signs of endometriosis, so Dr. DeVore reviewed and strongly recommended surgery prior to any transfer. She provided a list of recommended surgeons in the NYC area. The scheduling with the surgeons has been the most challenging and time consuming part of the process; however, we are now scheduled for laproscopy endometriosis surgery in January 2024 and a FET following in February 2024.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
The nurses were very friendly during morning monitoring appointments. It is very challenging to reach them during weekends; you need to leave a message with their hotline and a nurse calls you back at their convenience. Unfortunately, if you miss their call there is no way to call them back directly which is very frustrating.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
NYU operates like a well oiled machine. The morning monitoring appointments are scheduled from 7am - 9am and the nurses have the process down so the wait is very minimal if you arrive during an earlier time slot. Communicating with nurses and doctors, especially on weekends is extremely difficult. You need to leave a note with the hotline coordinator and a nurse calls you back at their convenience. Unfortunately if you happen to miss their call, there is no way to call them back directly as all calls to NYU get sent to the main number, so you have to wait until the nurse calls you back again. During the week, I have found communication to be most effective if I send directly via email to the IVF coordinator or the doctor's assistant and they usually email me back with a response from the nurse or the doctor.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
Morning monitoring appointments are scheduled between 7-9am; however, as you get further along in the injection process appointment time options between this window become more limited. During the week you have the option to visit the Nomad location or the 53rd St. location. On weekends, you can only attend the 53rd St location.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
My insurance covered 1 round of embryo cryopreservation with 1 year of freezing, 3 rounds of IUI, and our first IVF round. All medications were covered for all of these procedures. I did have to pay for every morning monitoring appointment $45 copay with my plan, as well as PGT-A testing (roughly $900 per embryo).
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
Dr. DeVore and NYU do not allow multiple embryo transfers. This was ok with us as our preference is to transfer a single embryo.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 35 - 36
1 IVF
European
Middle Eastern
Income $500K+
Lawyer
2nd of 2 Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore at NYU because of her exceptional medical skill, her warmth, and her compassionate practice of medicine...did research on my clotting condition and came up with a treatment plan in response to the cause of our prior late pregnancy loss...went above and beyond in her care for us
[NYU Langone Fertility Center] practice medicine differently, with more warmth and compassion, and a determination to support women under their care so that those women can continue to excel in other areas of their lives...nursing staff was great...they knew our history, they were on top of our care
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
We met with Dr. DeVore a few weeks after losing our daughter when I was 34 weeks pregnant as a result of a blood clotting condition I was not aware that I had. Those circumstances added a layer of weight to our IVF care. We trialed several REIs, before choosing Dr. DeVore at NYU because of her exceptional medical skill, her warmth, and her compassionate practice of medicine. Her practice truly raised the bar on how we thought about choosing doctors moving forward. Through our haze in those initial very dark and disorienting weeks, her support gave us the confidence to be brave enough to try to get pregnant again. She did research on my clotting condition and came up with a treatment plan in response to the cause of our prior late pregnancy loss - a treatment plan that brought our son here safely about a year later :) She had an exceptional understanding of the complexity of what we experienced. She went above and beyond in her care for us as patients. She always called us with results, explained our treatment in detail, and never made us feel rushed when we had questions. She also anticipated our concerns, and was always ready with solutions or genuine and thoughtful reassurance. She is both extremely intelligent and excellent at caring for her patients. When we had setbacks, she always explained statistically what was expected, but also provided anecdotes and her experience as a shoulder for us to lean on. Her attention to detail and level of support made such a difference in our experience. The fertility industry is really opaque. I write this review in hopes that if someone has a heartbreaking pregnancy loss like ours, they might consider Dr. DeVore for their care. The fact that we kept some semblance of our lives and joy through this is a testament to how much support we had from her. For that, we are so grateful.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Setbacks happen, trust her. She loves what she does, she takes no chances, and she is really excellent at her practice.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore and several of her colleagues are a part of a group of young female doctors at NYU that practice medicine differently, with more warmth and compassion, and a determination to support women under their care so that those women can continue to excel in other areas of their lives. She called with all results, she was very accessible, we never felt rushed when she was answering our questions, and oftentimes she anticipated things that could cause us stress and proposed solutions. Even after we graduated from the clinic, she cheered us on through our entire pregnancy.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic).
The nursing staff was great. Fertility clinics are really busy, but for the most part I felt like they knew our history, they were on top of our care, and they were rooting for us.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
Dr. DeVore and several of her colleagues are a part of a group of young female doctors at NYU that practice medicine differently, with more warmth and compassion, and a determination to support women under their care so that those women can continue to excel in other areas of their lives. Compared to the other clinics we trialed, NYU felt the most feminine, compassionate and the most humanizing.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
Sometimes there was a wait, but I liked the vibe at this clinic compared to others we trialed. It didn't feel like a cattle-call here. It felt more like people in line for a museum or new hot spot in the city.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, 11 Eggs Frozen
NPS
0
NPS
9
Age 33
1 Egg Freezing
East Asian
Income $100K - $199K
Engineer
Only Doc Seen
Doesn't Recommend
Strongly Recommends
Unsuccessful
She [Dr. Shannon DeVore] never asked how I feel about medication or any other, when I asked questions she didn't provide any advice at all...I asked during the consultation if there was any supplements I can take, she told me none, they were not very helpful. But after I done my cycle, my result was not as I expected, she strongly suggested me to do 2nd cycle and she told me she could send me a list of supplements! And 2 of my frozen eggs are less mature, she told me that next time she could give me estrogen patch before the period starts to try to make eggs mature more evenly. Why didn't she give me that this time?! I feel like she didn't give me any advice during the entire cycle and she just wants to make me to do the 2nd cycle to make more money! I would not recommend her to any other people.
NYU Langone fertility center is excellent, the entire logistics are good, ranging from coordination to assistants to finance. The atmosphere in the facility is good too, it calms patients. I think as a new patient to this clinic, I am very impressed by the clinic...Nursing staff is excellent...She [Dr. Shannon DeVore] never asked how I feel about medication or any other, when I asked questions she didn't provide any advice at all
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
I asked during the consultation if there was any supplements I can take, she told me none, they were not very helpful. But after I done my cycle, my result was not as I expected, she strongly suggested me to do 2nd cycle and she told me she could send me a list of supplements! And 2 of my frozen eggs are less mature, she told me that next time she could give me estrogen patch before the period starts to try to make eggs mature more evenly. Why didn't she give me that this time?! I feel like she didn't give me any advice during the entire cycle and she just wants to make me to do the 2nd cycle to make more money! I would not recommend her to any other people.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
She never asked how I feel about medication or any other, when I asked questions she didn't provide any advice at all
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
Nursing staff is excellent!
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
NYU Langone fertility center is excellent, the entire logistics are good, ranging from coordination to assistants to finance. The atmosphere in the facility is good too, it calms patients. I think as a new patient to this clinic, I am very impressed by the clinic.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
9900
0
Doctor
Shannon DeVore
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
3 of 5
9
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
10
Age 32 - 34
2 IUI
3 IVF
3 Embryo Freezing
Donor Sperm
Recurrent Pregnancy Loss
European
Latinx
Income $100K - $199K
Teacher
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
I have never met a doctor as kind, patient, loving, and nurturing as Dr. Blakemore...She never made us feel rushed and always offered wise insights. When we spoke she actively listened with a full and compassionate heart...We also never felt out of place being a same-sex couple and she used inclusive language in every conversation...Dr. Blakemore is a strong, wise, and deeply empathetic person...
It [NYU Langone Fertility Center] was very clean and well managed. The nurses are kind and always talked to me like a person rather than a number. Lana always made us laugh and feel supported. Angela was extremely supportive as well. Sometimes it took a longer time to get my blood drawn but I really didn't mind waiting a few extra minutes...staff is warm and gentle...
How was your experience with Jennifer Blakemore at NYU Langone Fertility Center (Prelude Network Clinic)?
I have never met a doctor as kind, patient, loving, and nurturing as Dr. Blakemore. This is an extremely vulnerable and often difficult process. When we went through our challenging times Dr. Blakemore allowed us to be as sad as we needed and held space to heal and continue. She never made us feel rushed and always offered wise insights. When we spoke she actively listened with a full and compassionate heart. To be honest, she felt like a family member cheering us on throughout the entire time. We also never felt out of place being a same-sex couple and she used inclusive language in every conversation. Her staff is warm and gentle. Shennetta always made us laugh and Lana was always ready with positive affirmations before and after transfers. We can not recommend Dr. Blakemore and her team more highly. I am currently 9 and a half months pregnant and I feel so grateful that such a wonderful person and doctor helped create our dream family.
What's one piece of advice would you give a prospective patient of Jennifer Blakemore at NYU Langone Fertility Center (Prelude Network Clinic)?
Enjoy! This process is vulnerable and emotionally taxing. Dr. Blakemore is a strong, wise, and deeply empathetic person. Trust and confidence is so important when entering this journey and if you allow her, she will take the best care of you, as she does with everyone in her life.
During treatment, were you treated like a number or a human with Jennifer Blakemore at NYU Langone Fertility Center (Prelude Network Clinic)?
I have never met a doctor as kind, patient, loving, and nurturing as Dr. Blakemore. This is an extremely vulnerable and often difficult process. When we went through our challenging times Dr. Blakemore allowed us to be as sad as we needed and held space to heal and continue. She never made us feel rushed and always offered wise insights. When we spoke she actively listened with a full and compassionate heart. To be honest, she felt like a family member cheering us on throughout the entire time. We also never felt out of place being a same-sex couple and she used inclusive language in every conversation. Her staff is warm and gentle. Shennetta always made us laugh and Lana was always ready with positive affirmations before and after transfers. We can not recommend Dr. Blakemore and her team more highly. I am currently 9 and a half months pregnant and I feel so grateful that such a wonderful person and doctor helped create our dream family.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: Shennetta)
Shenetta always brought a smile to my wife and my face even in hard times. She made sure that I was always cared for. When I was afraid, she made sure I was safe and surrounded in positive and calm energy. She also felt like someone who was on our team, routing for us the entire time.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
It was very clean and well managed. The nurses are kind and always talked to me like a person rather than a number. Lana always made us laugh and feel supported. Angela was extremely supportive as well. Sometimes it took a longer time to get my blood drawn but I really didn't mind waiting a few extra minutes.
What specific things went wrong at NYU Langone Fertility Center (Prelude Network Clinic)?
  • Failed to inform you of changes in protocol
10
Doctor
Jennifer Blakemore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 39
1 IVF
Income $500K+
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Devore was warm, kind and compassionate every step of the way...explained everything in a way that made it very easy for me to understand...is extremely bright and impressive academically...her kindness and patience made me comfortable...natural fertilization instead of ICSI for IVF
[NYU Langone Fertility Center is] Very busy - but organized and efficient. The quality of the lab is absolutely top notch. You are in the best of hands at NYU. I would suggest always taking the earliest appointment you can get to avoid and delays....natural fertilization instead of ICSI for IVF
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Shannon was very communicative and thorough. She answers questions very promptly with kindness and a human touch. She is very thoughtful with her strategy. I felt that my treatment was very personalized for my needs. She never made me feel badly when we had unhappy news but was supportive - and she shared the joy when we had good news. She put all of my worries to rest with kind reassurance.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
If there is a wait to see her, it is worth the wait!
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Devore was warm, kind and compassionate every step of the way. As a working step mother of four children and none of my own (yet! :) ) — and at an older age — I had a fear of failure and fear of total exhaustion from a long process! From our very first conversation, I knew I could trust Shannon with this very important season of my life. She explained everything in a way that made it very easy for me to understand. She is extremely bright and impressive academically and that of course put my mind at ease - but her kindness and patience made me comfortable to ask any questions that were on my mind - which made it easier for me to get through stressful times and focus on the children who are in my life now.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
We used natural fertilization instead of ICSI for IVF as our first round at another clinic was unsuccessful with ICSI. Her strategy worked! Additionally, Shannon studied the treatment plan from a prior egg retrieval cycle and made adjustments (increasing medication dosage early on) and this improved the quality and quantity of eggs retrieved as well.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
Very busy - but organized and efficient. The quality of the lab is absolutely top notch. You are in the best of hands at NYU. I would suggest always taking the earliest appointment you can get to avoid and delays.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 34
4 IUI
2 Embryo Freezing
Unexplained
Investor
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Blakemore was welcoming and caring....made you feel she truly cared about you and your treatment, and that you were not just another patient...made me feel heard and listened to...felt she was as passionate about my sucess as I was...happily answered any questions, explaining it in ways you can easily understand
Strength [of NYU Langone Fertility Center]...resources and experience to treat whatever issues/concerns that may be causing inferility issues...Weakness...able to get in for morning monitoring early in the morning before work, before it got too busy. If I had to go later in the day, it wait times would be longer.
How was your experience with Jennifer Blakemore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Blakemore was welcoming and caring. She made you feel she truly cared about you and your treatment, and that you were not just another patient. The whole process with morning montioring and routine bloodwork etc can get a bit clinical, but each time I sat with Dr. Blakemore, she made me feel heard and listened to. I felt she was as passionate about my sucess as I was. Hands down, amazing experience and I'd recommend her to anyone and everyone.
What's one piece of advice would you give a prospective patient of Jennifer Blakemore at NYU Langone Fertility Center (Prelude Network Clinic)?
Be open about what you want out of the process and what you know/don't know about how it all works. She takes the time to educate you and walk you through everything and wants to be on the same page as you.
During treatment, were you treated like a number or a human with Jennifer Blakemore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr Blakemore was more than your doctor - she was warm, encouraging, and kind during the entire process. She happily answered any questions, explaining it in ways you can easily understand, and would make sure to call you herself for any updates or to answer and questions you left for her. The whole process is a bit overwhelming, but Dr. Blakemore made it feel empowering. I looked forward to our appointments.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
Strength: They had the resources and experience to treat whatever issues/concerns that may be causing inferility issues. They were never able to diagnose what the underlying cause of my struggles were (unexplained infertility) but were able to help me nonethe less. Weakness: I was able to get in for morning monitoring early in the morning before work, before it got too busy. If I had to go later in the day, it wait times would be longer.
Describe the costs associated with your care under Jennifer Blakemore at NYU Langone Fertility Center (Prelude Network Clinic).
Majority of it was covered by husband's insurance but $50K otherwise
10
Doctor
Jennifer Blakemore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, 24 Eggs Frozen
NPS
10
NPS
10
Age 36
1 Egg Freezing
PCOS
East Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Wertz is very attentive and conducted ultrasound very gently each time. She carefully monitored my bloodwork in cycle and personally checked my ovary before the trigger date to make sure everything was ready to go...[she] customized my cycle plan to decide to use baby dose based on my own condition...If you are looking for a specific doctor who will perform the surgery, this clinic is not right for you as they run on attending doctor schedule each day.
[NYU Langone Fertility Center's ]Lab successful rate is clinic's main strength. Plus clean, quiet and private atmosphere. A quick-responsive doctor assistant is also essential. If you are looking for a specific doctor who will perform the surgery, this clinic is not right for you as they run on attending doctor schedule each day...Every nurse I met is professional and friendly. Specially thanks to Cherie who also provided me lots of tips.
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Wertz is very attentive and conducted ultrasound very gently each time. She carefully monitored my bloodwork in cycle and personally checked my ovary before the trigger date to make sure everything was ready to go.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center (Prelude Network Clinic)?
Prepare questions and be straightforward during each visit. Express all your concerns with Dr. Wertz and she will try to accommodate.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Wertz customized my cycle plan to decide to use baby dose based on my own condition.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
Every nurse I met is professional and friendly. Specially thanks to Cherie who also provided me lots of tips.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
Lab successful rate is clinic's main strength. Plus clean, quiet and private atmosphere. A quick-responsive doctor assistant is also essential. If you are looking for a specific doctor who will perform the surgery, this clinic is not right for you as they run on attending doctor schedule each day.
10
Doctor
Brooke Hodes-Wertz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - Westside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2023, 20 Eggs Frozen
NPS
10
NPS
10
Age 39
1 Egg Freezing
Ashkenazi Jewish
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
I felt very overwhelmed for a long time, I was really nervous about taking this expensive and proactive next step...Dr. DeVore made me feel so calm right away. She became my confidante during this lonely journey. Her communication was very clear and hopeful...thoroughly explained the process and clearly set expectations. Starting off was extremely overwhelming but she made it manageable. Was also very personable...
It [NYU Langone Fertility Center] is big, but very well run, morning monitoring was very smooth. It’s comfortable and clean. Nurses are very responsive and kind. They have very high pregnancy rates so I knew I was in good hands from the beginning...Dr. DeVore thoroughly explained the process and clearly set expectations. Starting off was extremely overwhelming but she made it manageable. Was also very personable.
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
I felt very overwhelmed for a long time, I was really nervous about taking this expensive and proactive next step. I was always hoping that the next month I would meet someone and I wouldn’t need to do it. Finally, I decided to take control and stop this from hanging over me. Dr. DeVore made me feel so calm right away. She became my confidante during this lonely journey. Her communication was very clear and hopeful.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Go with your gut.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. DeVore thoroughly explained the process and clearly set expectations. Starting off was extremely overwhelming but she made it manageable. Was also very personable.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
Daily injections with gonal-f and menopur.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
It is big, but very well run, morning monitoring was very smooth. It’s comfortable and clean. Nurses are very responsive and kind. They have very high pregnancy rates so I knew I was in good hands from the beginning
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
Covered by insurance
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 28
1 IVF
Donor Sperm
East Asian
Income $100K - $199K
Engineer
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
As an lgbtq couple, my wife and I had a great experience with Dr. Devore. She explained the process and all steps throughly and answered any questions we had. I was lucky and was able to have Dr. Devore perform my egg retrieval. I was a little nervous going in and she was reassuring and supportive the whole time...Don’t expect to see Dr. Devore in every single visit but know that if you have any questions or concerns you can always reach out to ask.
The only weakness this clinic [NYU Langone Fertility Center] has is the palm check in which was useless and never works. Always checked in manually. Some strengths are clean restrooms, friendly receptionist and nurses, and comfy chairs in waiting area...As an lgbtq couple, my wife and I had a great experience with Dr. Devore. She explained the process and all steps throughly and answered any questions we had.
How was your experience with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
As an lgbtq couple, my wife and I had a great experience with Dr. Devore. She explained the process and all steps throughly and answered any questions we had. I was lucky and was able to have Dr. Devore perform my egg retrieval. I was a little nervous going in and she was reassuring and supportive the whole time. My wife had someone else do the embryo transfer. This was not a big deal for us as she was attentive afterwards.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Don’t expect to see Dr. Devore in every single visit but know that if you have any questions or concerns you can always reach out to ask.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic)?
Very friendly and personal. She answered any questions we had.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
As we are a same sex couple, we did reciprocal ivf. I had hormonal injections everyday that was monitored by bloodwork and ultrasound until it was time for retrieval. My wife had the same during FET cycle. Fertility pills and injections that were monitored by bloodwork and ultrasound until transfer date. Afterwards, medication is continued until pregnancy was confirmed and medication was tapered off. The plan resulted in a pregnancy :)
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: Lisa Valentine)
Everyone was excellent, friendly, and supportive.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
The only weakness this clinic has is the palm check in which was useless and never works. Always checked in manually. Some strengths are clean restrooms, friendly receptionist and nurses, and comfy chairs in waiting area.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
Morning monitoring always went as expected. Usually really quick to be seen. Only had one instance of waiting for over an hour to be seen by ultrasound doctor.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center (Prelude Network Clinic).
I have great insurance. My out of pocket cost was about 10% of the overall bill.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
Dr. Devore prefers eSET as it reduces the risk of miscarriage as compared to multiple embryo transfer.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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