NYU Langone Fertility Center (Prelude Network Clinic)

9 doctors work here

Rated 8.8
Strongly recommend: 74%Neutral: 14%Don't recommend: 12%8.8
74% strongly recommend
252 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
9.2
9.2
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.8
7.8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.1
9.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
9.7
9.7
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
8.6
8.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
3,147
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
9 doctors work here
NPS
8.5
Average Doctor Score
Rated 10
Strongly recommend: 100%10
Jennifer Blakemore
NYU Langone Fertility Center (Prelude Network Clinic)
100% strongly recommend
34 Reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Rated 9.5
Strongly recommend: 95%Neutral: 0%Don't recommend: 5%9.5
Shannon DeVore
NYU Langone Fertility Center (Prelude Network Clinic)
95% strongly recommend
50 Reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Rated 8.8
Strongly recommend: 75%Neutral: 13%Don't recommend: 12%8.8
Brooke Hodes-Wertz
NYU Langone Fertility Center (Prelude Network Clinic)
75% strongly recommend
31 Reviews
Rated 8.7
Strongly recommend: 67%Neutral: 23%Don't recommend: 9%8.7
James Grifo
NYU Langone Fertility Center (Prelude Network Clinic)
67% strongly recommend
42 Reviews
Rated 10
Strongly recommend: 100%10
Sarah Cascante
NYU Langone Fertility Center (Prelude Network Clinic)
100% strongly recommend
3 Reviews
Rated 7.6
Strongly recommend: 35%Neutral: 33%Don't recommend: 33%7.6
Frederick Licciardi
NYU Langone Fertility Center (Prelude Network Clinic)
35% strongly recommend
21 Reviews
Rated 7.4
Strongly recommend: 56%Neutral: 12%Don't recommend: 32%7.4
Elizabeth Fino
NYU Langone Fertility Center (Prelude Network Clinic)
56% strongly recommend
22 Reviews
Rated 7.4
Strongly recommend: 45%Neutral: 18%Don't recommend: 37%7.4
Alan Berkeley
NYU Langone Fertility Center (Prelude Network Clinic)
45% strongly recommend
21 Reviews
Rated 7
Strongly recommend: 50%Don't recommend: 50%7
Jacquelyn Shaw
NYU Langone Fertility Center (Prelude Network Clinic)
50% strongly recommend
3 Reviews
Show 5 more

This clinic has 3 offices

NY - 53rd Street (Eastside)
159 East 53rd St, 3rd Floor
New York, NY 10022
NY - Westside
109 West 27th St, 9th Floor
New York, NY 10001
Westchester
132 Parkway Road, Floor 2
Bronxville, NY 10708
Show 1 more

252 patient reviews

2015, Successful
NPS
6
NPS
7
Age 28
2 IVF
PCOS
Income $50K - $99K
Accountant
4th of 4 Docs
2 IUI With Other Docs
Doesn't Recommend
Neutral
Successful
Very competent doctor. Bedside manner is not his strong point.
This is not the place to go if you're looking for emotional support, but a place to go if you just care about the results.
How was your experience with Alan Berkeley at NYU Langone Fertility Center (Prelude Network Clinic)?
Very competent doctor. Bedside manner is not his strong point and it was hard to get access to him to actually speak to him, but he's very good at explaining the procedures and he knows what he's doing. This is not the place to go if you're looking for emotional support, but a place to go if you just care about the results.
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center (Prelude Network Clinic)?
Make sure you ask the questions you want answered. Don't expect to be coddled.
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center (Prelude Network Clinic)?
They certainly knew who we were and they were personable. But the clinic operates much like a factory without much emotion or personal care. It's very hard to just speak to the doctor.
Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
treatment strategy worked. he knows what he's doing
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
some were better than others. some cared and expressed support and emotion. others just kept you moving on
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
very busy, but well organized. it's a big clinic. morning hours from 7-9.
Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center (Prelude Network Clinic).
60K
What specific things went wrong at NYU Langone Fertility Center (Prelude Network Clinic)?
  • Failed to call in prescriptions to pharmacy
6
Doctor
Alan Berkeley
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
5 of 5
7
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014, Successful
NPS
7
NPS
8
Age 31
1 IVF
Male Factor
PCOS
Middle Eastern
Income $0 - $49K
Teacher
2nd of 2 Docs
1 IVF With Other Docs
Neutral
Neutral
Successful
Dr Berkley is a funny guy with great bed side manner...his medicine is pretty conventional he didn't discuss any naturopathic options.. He went through a rigorous initial consultation with us.making sure we covered all details. He is also a brilliant dr. He is well experienced and knew exactly what should be done. He also pushed the limits to maximize results. His short comings is that he is so busy that it could take a long time to set up apts or get return calls.
[NYU] Strengths: their medicine is top notch...They have experience with so many various cases so they are extremely knowledgeable and have top of the line recourses. Weskness: they are not personable. In order to speak to someone you have to leave a message with a call center and they will call you back. The lines for monitoring are long and the IVF coordinators and billing have attitudes.
How was your experience with Alan Berkeley at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr Berkley is a funny guy with great bed side manner. He went through a rigorous initial consultation with us.making sure we covered all details. He is also a brilliant dr. He is well experienced and knew exactly what should be done. He also pushed the limits to maximize results. His short comings is that he is so busy that it could take a long time to set up apts or get return calls. Also his medicine is pretty conventional he didn't discuss any naturopathic options
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center (Prelude Network Clinic)?
Come with all your questions he will take the time to go through them. Be prepared for a long waiting time for the apt though
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center (Prelude Network Clinic)?
NYU unfortunately has an enormous amount of patients. So there were so many of us that I felt we were just another patient, esspecially trying to make apts, calling the facility or coming in for monitoring. But when we were able to see or speak to the dr we felt like humans because dr Berkley took the time to go through all the details with us in person and also over the phone. He made us feel like we were his top priority. He Didn't rush us, he repeated things if we didn't understand. He joked with us so that felt very personable.
Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
This was several years ago so I don't remember fully. Dr Berkley wanted to use an aggressive approach since I had a failed cycle which did not produce many eggs though I have a high egg reserve with a different dr. I was on menupur and Folistim I over stimulated so they had to do an HCG trigger. I produced 28 eggs. He told me he was going to be aggressive since I had a failed cycle previously so I knew what to expect. What I didn't know was that because of that the embryos had to be frozen and I could not do a fresh transfer.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
There are a lot of them. Most were extraordinary. Some were great. Others were not. Luckely I dealt with wonderful nurses but occasionally I had a bad one.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
Strengths: their medicine is top notch. It's NYU they have laboratory resources that is bar none. They have experience with so many various cases so they are extremely knowledgeable and have top of the line recourses. Weskness: they are not personable. In order to speak to someone you have to leave a message with a call center and they will call you back. The lines for monitoring are long and the IVF coordinators and billing have attitudes.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
It was a window of time. If you get there early it's quick but if you get there late you'll be waiting a long time. It was first come first serve so some patients got competitive and catty
Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center (Prelude Network Clinic).
For a full IVF cycle with ICSI and initial freezing it was approximately $15,000. That was 3 years ago.
Describe Alan Berkeley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
Dr Berkeley promotes single embryo transfer. However when we transferred the first embryo it didn't take. Since we did not do PGD testing He recommended that we transfer 2 embryos the next time. It became a successful single birth. The next transfer he recommends we transfer 2 again he said statistically non PGD tested embryos will have a 50% success rate. So the statistics are in your favor when transferring 2. Knowing that I asked him why we didn't transferred 2 the first time as well. we only made 5 embryos so there would always be 1 odd one out and he didn't advise to transfer 3. The first one transferred was the best quality embryo so statistically it had a highest chance of success as it was.
7
Doctor
Alan Berkeley
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014, Unsuccessful
NPS
4
NPS
2
Age 36
PCOS
Ashkenazi Jewish
Income $200K - $499K
1st of 2 Docs
4 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I met Dr. Berkeley at my consult when he "became" my doctor. But I never saw him again or heard from him again throughout my cycle....I thought he was professional the one (!) time I got to meet him (at my consult). I was taken aback by the fact I did not hear from him again until after my missed miscarriage/D&C at 6 weeks. My tissue from the D&C had been tested, and it was triploidy, which he explained to me over the phone.
NYU is affiliated with a teaching hospital and presumably has a commensurate lab, so that provides comfort. But it is impersonal. Impersonal is ok for the dentist's office, but not a fertility clinic...I mostly dealt with Carol or Andrea and wasn't assigned a specific nurse. At NYU, nurses are really the only point people available to patients on a predictable basis. All calls are returned by a nurse (not a doctor), and in fact, a nurse did my actual IUI.
How was your experience with Alan Berkeley at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Berkeley clearly has good credentials and a prestigious post at a well-known university fertility clinic. I thought he was professional the one (!) time I got to meet him (at my consult). I was taken aback by the fact I did not hear from him again until after my missed miscarriage/D&C at 6 weeks. My tissue from the D&C had been tested, and it was triploidy, which he explained to me over the phone. I advised him that Dr. Noyes, who had seen me during this very brief pregnancy mentioned during a monitoring appointment (as it began to become clearer that this was a missed miscarriage) that I had a uterine fibroid and had been incredulous as to why no one had pointed this out to me before. While my fibroid didn't cause the triploidy, of course (which he pointed out), I felt that missing such a thing at my initial consult the month before (which included an initial ultrasound) was pretty inexcusable.
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center (Prelude Network Clinic)?
If you choose to go this route, find a way to beat the system so you can speak to the Dr himself, instead of dealing only with the "doctor of the day" or nurses.
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center (Prelude Network Clinic)?
NYU's clinic is crowded. I met Dr. Berkeley at my consult when he "became" my doctor. But I never saw him again or heard from him again throughout my cycle.
Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
Dr. Berkeley put me on Clomid after doing comprehensive bloodwork (which included genetic testing). I then triggered with Ovidrel and had an IUI. At 6 weeks, I was diagnosed with a missed miscarriage and had a D&C with embryo testing at the clinic.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
I mostly dealt with Carol or Andrea and wasn't assigned a specific nurse. At NYU, nurses are really the only point people available to patients on a predictable basis. All calls are returned by a nurse (not a doctor), and in fact, a nurse did my actual IUI. The nurses were generally pleasant but when my short-lived pregnancy turned out not to be viable, I thought they could have done better. The nurse who called me to inform me that my HCG levels were declining was a nurse I had never met or spoken to before, and she let me know via voicemail about my declining HCG level and that I should come back on in several days for bloodwork and an ultrasound. I reached out to Evelyn Arroyo (I think she's Dr. Berkeley's assistant) about this (which required me to go behind the system a bit) and said I'd like to speak to a doctor about this - particularly Dr. Fino since she has seen me for the past 2 times. I did not receive a call back from either Dr. Fino or Dr. Berkeley.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
NYU is affiliated with a teaching hospital and presumably has a commensurate lab, so that provides comfort. But it is impersonal. Impersonal is ok for the dentist's office, but not a fertility clinic. I wound up leaving to go to a smaller, more personalized clinic where my treatment felt more tailored and where I had a name.
Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center (Prelude Network Clinic).
My IUI protocol and treatment were covered under insurance. I had copays.
Describe Alan Berkeley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
No experience with Dr. Berkeley on this
What specific things went wrong at NYU Langone Fertility Center (Prelude Network Clinic)?
  • Failed to call with results
  • Provided conflicting information
4
Doctor
Alan Berkeley
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
2 of 5
2
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2014, Successful
NPS
8
NPS
10
Age 40
1 Egg Freezing
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Neutral
Strongly Recommends
Successful
Dr Grifo is a nice guy but VERY blunt. I am a journalist so I appreciated that candor. He is very statistical in his analysis and doesn't mince words. I was 38 about to turn 39 and he was really honest with me that I might not get great results. To my delight, I got 19 perfect eggs, and a 20th that was a little premature. Even he was a little surprised I think. I will say that when he called me to go over the results, he was way more optimistic and said 20 was a terrific number. That was great. The guy is just honest, but I know some women don't like that approach.
[NYU Fertility was a] totally well-oiled machine but definitely packed. Never had a problem though and nurses were great at blood taking which is a huge pain...A little crowded in the waiting room - but just because their team is the best and had big write ups in recent news. I saw FIVE friends in the waiting room during the course of my treatment. That was weird. The clinic clean and efficient. Definitely knew what they were doing but it was always packed.
How was your experience with James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
Please see previous description. During the procedure it felt like a mill - there were back to back appointments - I felt that I received great treatment.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
You're an adult. He will treat you like one. You can get compassion from your husband and your friends... Grifo will give you numbers, data, statistics. He'll also temper your expectations which I appreciated. Then when I received 20 eggs, it was like Christmas.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr Grifo is a nice guy but VERY blunt. I am a journalist so I appreciated that candor. He is very statistical in his analysis and doesn't mince words. I was 38 about to turn 39 and he was really honest with me that I might not get great results. To my delight, I got 19 perfect eggs, and a 20th that was a little premature. Even he was a little surprised I think. I will say that when he called me to go over the results, he was way more optimistic and said 20 was a terrific number. That was great. The guy is just honest, but I know some women don't like that approach.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
Honestly, I was SO focused on this, but since it was 2 years ago, I'd prefer not to. I really don't recall. I do think I was overstimulated given my age. I really truly don't think I needed all the drugs they gave me. They were very surprised that I produced so many eggs mid-way through and reduced my dosage of stims. I could barely walk my ovaries were so full! Seriously. It was brutal as was the recovery.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: Francis Hooper)
Loved her. She gave me her email and always emailed right back. There were some problems on the weekend - as you know egg retrieval is a two-week procedure - so I was always a little freaked when I couldn't get through but someone always called right back.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
A little crowded in the waiting room - but just because their team is the best and had big write ups in recent news. I saw FIVE friends in the waiting room during the course of my treatment. That was weird. The clinic clean and efficient. Definitely knew what they were doing but it was always packed.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
Totally well-oiled machine but definitely packed. Never had a problem though and nurses were great at blood taking which is a huge pain.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center (Prelude Network Clinic).
15K?
8
Doctor
James Grifo
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2014, Successful
NPS
10
NPS
10
Age 38 - 41
1 IUI
1 IVF
1 Egg Freezing
East Asian
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I found her [Dr Elizabeth Fino] to be extremely competent and realistic. She also had my best interests at heart and was very "real" about how to proceed. I didn't have many choices because of my situation- but she was very optimistic about my course and everything turned out positive for me. I was very lucky!
It [NYU Fertility on 1st Avenue] is a bit like a factory. Lots of doctors. Lots of nurses. Very process oriented...It was mostly a well oiled machine but I did have an emergency once where I was injured and worried about the pregnancy. They saw me immediately and my doctor made sure to see me as well.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center (Prelude Network Clinic)?
I found her to be extremely competent and realistic. She also had my best interests at heart and was very "real" about how to proceed. I didn't have many choices because of my situation- but she was very optimistic about my course and everything turned out positive for me. I was very lucky!
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center (Prelude Network Clinic)?
She is a kind doctor who doesn't sugar coat anything but is sensitive enough to treat you well
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
With any fertility treatment, there are so many emotions. Try to not get too wrapped up and trust them. Maybe I was lucky because things went according to plan, but there were times I didn't see her and I was ok with that. It didn't bother me but I know it bothered other people. I trusted that things were going according to plan and Dr. Fino did not disappoint.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
There are many of them but it was mostly limited to drawing blood and then then a follow up phone call for me. They were all pleasant and helpful.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
It is a bit like a factory. Lots of doctors. Lots of nurses. Very process oriented.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
It was mostly a well oiled machine but I did have an emergency once where I was injured and worried about the pregnancy. They saw me immediately and my doctor made sure to see me as well.
Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center (Prelude Network Clinic).
Egg freeze - $12000 Ivf- $7000 OOP
10
Doctor
Elizabeth Fino
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2014, Successful
NPS
10
NPS
10
Age 39
1 IVF
Uterine Fibroids
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
What I loved the most is that he [Dr. David Keefe] described very complicated things in a basic way so that i would understand. Instead of a patient, he made me feel like a WARRIOR!... Expect a long time to get an appt with Dr. Keefe.... He spoke Portuguese, as do I so it helped that we had something in common . ... It sort of felt like a factory, the nurses went by my birth date, not name :(
The clinic [NYU] was clean which was important . The waiting room was kind of sad, all you see are women with similar issues waiting to be seen. The wait time was rather long too which gives you too much time to think of negative things. One day, while waiting for an appt, I saw what I assumed was a past patient, she had brought in hee baby to introduce to Dr. Keefe and the Receptionist, that made me feel so hopeful.
How was your experience with David Keefe at NYU Langone Fertility Center (Prelude Network Clinic)?
He spoke Portuguese, as do I so it helped that we had something in common . What I loved the most is that he described very complicated things in a basic way so that i would understand. Instead of a patient, he made me feel like a WARRIOR!
What's one piece of advice would you give a prospective patient of David Keefe at NYU Langone Fertility Center (Prelude Network Clinic)?
Expect a long time to get an appt with Dr. Keefe.
During treatment, were you treated like a number or a human with David Keefe at NYU Langone Fertility Center (Prelude Network Clinic)?
He always called me by my first name
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
It sort of felt like a factory, the nurses went by my birth date, not name :(
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
The clinic was clean which was important . The waiting room was kind of sad, all you see are women with similar issues waiting to be seen. The wait time was rather long too which gives you too much time to think of negative things. One day, while waiting for an appt, I saw what I assumed was a past patient, she had brought in hee baby to introduce to Dr. Keefe and the Receptionist, that made me feel so hopeful.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
Very very early morning monitoring which I hated but it was necessary or id. e late for work all the time.
Describe the costs associated with your care under David Keefe at NYU Langone Fertility Center (Prelude Network Clinic).
Since insurance covered the majority, all I had to pay out of pocket was 1k
10
Doctor
David Keefe
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2012 - 2014, Successful
NPS
10
NPS
10
Age 35 - 37
1 IVF
European
Income $500K
Marketer or PR
3rd of 3 Docs
4 IUI With Other Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I could always see Dr Berkley what I needed to and he always promptly returned my calls.
Nurses were so nice and friendly, they remembered your name, doctor was always available and they don't take thousands of patients so the waiting room isn't a zoo.
How was your experience with Alan Berkeley at NYU Langone Fertility Center (Prelude Network Clinic)?
See previous feedback
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center (Prelude Network Clinic)?
Think positively!!
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center (Prelude Network Clinic)?
I was at Cornell for close to a year with horrible results....felt like a cattle call each morning for monitoring and you never saw the same doctor...it was like starting over each time. When we finally switched to NYU and Dr Berkeley the experience couldn't have been more different. Nurses were so nice and friendly, they remembered your name, doctor was always available and they don't take thousands of patients so the waiting room isn't a zoo. I could always see dr berkley what I needed to and he always promptly returned my calls. I am a fi believer that the positive experience and feeling I had under NYU's care was the differences! I had 4 failed cycles with no answers at Cornell and one cycle later at NYU a beautiful daughter with 9 frozen embryos....resulting in my now 6 month old. Success on both tries with Dr Berkeley!!
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
They were friendly, and always remembered you. My experience at Cornell was so cold and awful that walking into NYU and the nurses greeting you by name was a welcome surprise!
10
Doctor
Alan Berkeley
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014, Successful
NPS
10
NPS
10
Age 37
4 IUI
Income $200K - $499K
Marketer or PR
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Licciardi returned phone calls personally and when we were getting impatient and wanted to explore adding medication to our IUIs he suggested another round of natural before going that route and that's the cycle I got pregnant. We now have a two year old and are starting the process again with Dr. Licciardi for baby number two.
The practice is large and runs like a well oiled machine. We appreciated that monitoring hours were strictly for monitoring. Other clinics also performed IUIs during monitoring hours. NYU also included blood work in their monitoring and not all clinics do.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Licciardi was great - very personable and put us at ease immediately. We never felt rushed or pressured to do anything and we began treatments even after declining some recommended testing (HSG). Dr. Licciardi returned phone calls personally and when we were getting impatient and wanted to explore adding medication to our IUIs he suggested another round of natural before going that route and that's the cycle I got pregnant. We now have a two year old and are starting the process again with Dr. Licciardi for baby number two.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: Andrea and Carol)
The nurses and monitoring staff were all fantastic and hugged us goodbye when we graduated from fertility clinic to an OB.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
The practice is large and runs like a well oiled machine. We appreciated that monitoring hours were strictly for monitoring. Other clinics also performed IUIs during monitoring hours. NYU also included blood work in their monitoring and not all clinics do.
10
Doctor
Frederick Licciardi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2009 - 2014, Successful
NPS
10
NPS
10
Age 38 - 43
3 IUI
Donor Eggs
European
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I really can't say enough good things about Dr. Noyes. After our very long tenure at NYU, I missed her...Dr. Noyes is very honest and straightforward. Sometimes the truth is pretty ugly, but the sooner you know what your situation is, the sooner you can figure out the best course of action.
They [the staff at NYU Fertility Center] are all professionals yet they understand the emotions that infertility brings about and they are very sensitive to that...From our first meeting, Dr. Noyes made us feel like we were in this together and that she was confident that based on my previous cycles, she could get us pregnant.
How was your experience with Nicole Noyes at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Noyes enabled us to have our family, so she will always hold a very special place in my heart. We did get to know her perhaps a little more personally than most patients, which just made my husband and I respect her even more. I really can't say enough good things about Dr. Noyes. After our very long tenure at NYU, I missed her.
What's one piece of advice would you give a prospective patient of Nicole Noyes at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Noyes is very honest and straightforward. Sometimes the truth is pretty ugly, but the sooner you know what your situation is, the sooner you can figure out the best course of action.
During treatment, were you treated like a number or a human with Nicole Noyes at NYU Langone Fertility Center (Prelude Network Clinic)?
From our first meeting, Dr. Noyes made us feel like we were in this together and that she was confident that based on my previous cycles, she could get us pregnant. She is very honest and straightforward, something that we value very much.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: It varied by cycle)
They are all professionals yet they understand the emotions that infertility brings about and they are very sensitive to that.
10
Doctor
Nicole Noyes
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2013 - 2014, Unsuccessful
NPS
10
NPS
10
Age 27 - 28
Diminished Ovarian Reserve
Ashkenazi Jewish
Middle Eastern
Income $50K - $99K
Teacher
1st of 2 Docs
IUI With Other Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I was 26 and diagnosed with dor. Dr Licciardi diagnosed me with one look and after receiving results from my testing. Dr Licciardi gave me his cell phone number and walked me through the entire process. He even took the time to console me after a failed cycle while he was in Hawaii with his family. Great doctor. Felt extremely comfortable with him and felt like I was well taken care of even though I didn't receive the results I wanted from him.
I loved it there [at NYU]. However after switching to Cornell I feel on a larger scale Cornell has a better lab...[Dr. Liccardi is a] great doctor. Felt extremely comfortable with him and felt like I was well taken care of even though I didn't receive the results I wanted from him
How was your experience with Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic)?
Great doctor. Felt extremely comfortable with him and felt like I was well taken care of even though I didn't receive the results I wanted from him
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic)?
Your in good hands and if you have questions ask hell be happy to help
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic)?
I was 26 and diagnosed with dor. Dr Licciardi diagnosed me with one look and after receiving results from my testing Dr Licciardi gave me his cell phone number and walked me through the entire process. He even took the time to console me after a failed cycle while he was in Hawaii with his family. Great doctor. The only reason I switch was for insurance purposes
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
I don't remember much. I remember estrogen patch with menopur and gonal f and ganerelix
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
I honestly don't remember much
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
I loved it there. However after switching to Cornell I feel on a larger scale Cornell has a better lab
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic).
Insurance didn't cover any of my treatment so it was about $15,000 each time including ivf icsi and meds
10
Doctor
Frederick Licciardi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
NPS
10
NPS
10
Age 32 - 33
1 IVF
Unexplained
Income $200K - $499K
2nd of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr david Keefe] is warm and relatable, making me feel comfortable while remaining professional. I trusted him implicitly and am so glad we did. I only actually met with him once or twice - his team is amazing...The team at NYU fertility is amazing. They felt like family. I was always seen promptly and felt I received the best care...Insurance covered my care. I think one round of IVF would have been upwards of $25k
He [Dr david Keefe] is warm and relatable, making me feel comfortable while remaining professional. I trusted him implicitly and am so glad we did. I only actually met with him once or twice - his team is amazing...The team at NYU fertility is amazing. They felt like family. I was always seen promptly and felt I received the best care...Insurance covered my care. I think one round of IVF would have been upwards of $25k
How was your experience with David Keefe at NYU Langone Fertility Center (Prelude Network Clinic)?
He is warm and relatable, making me feel comfortable while remaining professional. I trusted him implicitly and am so glad we did. I only actually met with him once or twice - his team is amazing
What's one piece of advice would you give a prospective patient of David Keefe at NYU Langone Fertility Center (Prelude Network Clinic)?
Talk open and honestly and listen. Come with questions and a thorough knowledge of your own medical history
Describe the protocols David Keefe used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
Don't remember
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
The team at NYU fertility is amazing. They felt like family. I was always seen promptly and felt I received the best care
Describe the costs associated with your care under David Keefe at NYU Langone Fertility Center (Prelude Network Clinic).
Insurance covered my care. I think one round of IVF would have been upwards of $25k
10
Doctor
David Keefe
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014, Successful
NPS
8
NPS
10
Age 35
5 IUI
3 IVF
Unexplained
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Successful
Although, he [Dr. Alan Berkeley] is not super warm and fuzzy, I have a beautiful 2 year old and am 20 months pregnant with my second. I appreciated his matter of fact style and is incredibly smart. I trust his judgement and would recommend!... even with the high volume of patients, I always felt supported and that I could get my questions answered. I would recommend getting there by 6:45. I was out by 7:30 the latest with bloodeork and ultrasound.
The nursing staff at NYU were all wonderful and very supportive and responsive. They were very comforting as well. I was very satisfied with the nursing staff,.... even with the high volume of patients, I always felt supported and that I could get my questions answered. I would recommend getting there by 6:45. I was out by 7:30 the latest with bloodeork and ultrasound.
How was your experience with Alan Berkeley at NYU Langone Fertility Center (Prelude Network Clinic)?
Although, he is not super warm and fuzzy, I have a beautiful 2 year old and am 20 months pregnant with my second. I appreciated his matter of fact style and is incredibly smart. I trust his judgement and would recommend!
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center (Prelude Network Clinic)?
Contact his assistant if you need anything. She is very responsive.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic).
The nursing staff at NYU were all wonderful and very supportive and responsive. They were very comforting as well. I was very satisfied with the nursing staff,
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
even with the high volume of patients, I always felt supported and that I could get my questions answered. I would recommend getting there by 6:45. I was out by 7:30 the latest with bloodeork and ultrasound.
8
Doctor
Alan Berkeley
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2014, Unknown Success
NPS
7
NPS
5
Age 30
Income $200K - $499K
Marketer or PR
1st of 2 Docs
3 Fertility Medications With Other Docs
Neutral
Doesn't Recommend
Success w/ Doc Not sure
Dr. Park is not necessarily warm & fuzzy (which i was okay with). Very kind, good bedside manner. Thorough with her details.
NYU is a very busy office, getting an appointment was very tough...There was some confusion a few times in terms of what tests were needed and where they needed to happen.
How was your experience with Joonhee Park at NYU Langone Fertility Center (Prelude Network Clinic)?
very kind, good bedside manner. thorough with her details.
What's one piece of advice would you give a prospective patient of Joonhee Park at NYU Langone Fertility Center (Prelude Network Clinic)?
not necessarily warm & fuzzy (which i was okay with)-- but could find that to be not for everyone.
During treatment, were you treated like a number or a human with Joonhee Park at NYU Langone Fertility Center (Prelude Network Clinic)?
very busy office, getting an appointment was very tough. I also had to call several times once I had a miscarriage to understand what I had to do next since Dr. Park was away. Staff was kind was in the office (nurses)-- but there was some confusion a few times in terms of what tests were needed and where they needed to happen
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
front desk staff was horrible.
What specific things went wrong at NYU Langone Fertility Center (Prelude Network Clinic)?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at NYU Langone Fertility Center (Prelude Network Clinic).
dr. park was great-- her front desk staff was difficult, rude and showed zero compassion.
7
Doctor
Joonhee Park
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
5
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
2 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Educational Resources
5 of 5
2014, Successful
NPS
8
NPS
9
Age 33
4 IUI
1 IVF
PCOS
Tubal Blockage
South Asian
Income $200K - $499K
Operations
Only Doc Seen
Neutral
Strongly Recommends
Successful
Dr. Keefe is warm, takes time to establish bedside manner and tells great and relevant anecdotes....Listen to his stories. They seem longwinded but are designed to reassure you as a patient.
[The NYU Fertility clinic is] efficient, clean and functional...Monitoring from 7-9 AM. Pleasant enough waiting area....[The staff is] very professional, educated and direct. They are efficient and well-trained...They failed to bill me several times for embryo storage. When I called several times to inquire, I was neither given a bill nor reassurance about the status of my embryos.
What's one piece of advice would you give a prospective patient of David Keefe at NYU Langone Fertility Center (Prelude Network Clinic)?
Listen to his stories. They seem longwinded but are designed to reassure you as a patient.
During treatment, were you treated like a number or a human with David Keefe at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Keefe is warm, takes time to establish bedside manner and tells great and relevant anecdotes.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
Very professional, educated and direct. They are efficient and well-trained.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
Efficient, clean and functional.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
Monitoring from 7-9 AM. Pleasant enough waiting area.
What specific things went wrong at NYU Langone Fertility Center (Prelude Network Clinic)?
  • Lost paperwork
  • Failed to call with results
Describe the specific things that went wrong at NYU Langone Fertility Center (Prelude Network Clinic).
They failed to bill me several times for embryo storage. When I called several times to inquire, I was neither given a bill nor reassurance about the status of my embryos.
8
Doctor
David Keefe
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
9
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2013, Successful
NPS
9
NPS
9
Age 31 - 33
2 IUI
Unexplained
European
Income $500K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Long initial consultation, he let me chose when to start treatment and what course to follow...I chose Dr. Licciardi based on the very thorough way he explains everything and his detailed approach. He may be more "scientific" than some patients prefer it I knew I was in good hands. The nurses in the practice are very hands on and knowledgeable.
Loved the nursing staff [at NYU]. Personable and very experienced. They are who you will see most often...This is a busy, first rate clinic. I felt I was in excellent hands and loved knowing the entire team and best-in-class equipment and procedures were dedicated to round the clock care. Like any NYC practice, you will need to be your own advocate and ask questions if you missed something, but I felt very well cared for.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic)?
I chose Dr. Licciardi based on the very thorough way he explains everything and his detailed approach. He may be more "scientific" than some patients prefer it I knew I was in good hands. The nurses in the practice are very hands on and knowledgeable.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic)?
Trust his approach and go to him if you are comfortable with a top notch Doctor in a very busy practice. You may not get a ton of 1:1 attention but you will get great care.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic)?
Long initial consultation, he let me chose when to start treatment and what course to follow
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
Clomid and IUI for several years of unexplained infertility prior to seeing him. He prepared me well that it would likely not work and we would need to move to injections but surprise, it worked!
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
Loved the nursing staff. Personable and very experienced. They are who you will see most often. There were two main nurse coordinators during my treatment and they were excellent with the many many follow up phone calls after each blood draw. They would leave messages on my voicemail (at my request) with very specific instructions and then would work hard to get back to me quickly if I needed to ask additional questions.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
This is a busy, first rate clinic. I felt I was in excellent hands and loved knowing the entire team and best-in-class equipment and procedures were dedicated to round the clock care. Like any NYC practice, you will need to be your own advocate and ask questions if you missed something, but I felt very well cared for.
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic).
My insurance covered a portion (up to $5k per year I think). I covered the rest.
What specific things went wrong at NYU Langone Fertility Center (Prelude Network Clinic)?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at NYU Langone Fertility Center (Prelude Network Clinic).
After a successful pregnancy was confirmed, I had to go in person to get my records to pass onto my OB. The file wasn't ready so I had to return the next day. It was inconvenient.
9
Doctor
Frederick Licciardi
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013, Successful
NPS
10
NPS
10
Age 43
Donor Eggs
Income $50K - $99K
1st of 3 Docs
1 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
First consult he [Dr Liccardi] was kind, encouraging and listened. He explained everything and made a plan that worked for me. On important appointments, for sonos and pregnancy tests he was present. Always asked how I was doing and made the visit very personal. He was genuinely happy for me when we got the positive results.
Very modern. From signing in to leaving from blood work it was never more then 30 minutes. Everything is at the facility from counseling, bloodwork, sonos and transfer. Cant think of any weaknesses...Anytime I called before and during cycle Amber always called me back same day. She explained things to me 100 times and told me what to expect. The nurses for bloodwork were great and the wait time was never long. Day of transfer the nurse who talked me thru it was amazing and so positive and caring.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic)?
First consult he was kind, encouraging and listened. He explained everything and made a plan that workedfor me. On important appointments, for sonos and pregnancy tests he was present. Always asked how I was doing and made the visit very personal. He was genuinely happy for me when we got the positive results.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic)?
I feel he has your personal best interest in mind when working with you
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic)?
He was always there for sonos. Very kind and encouraging.
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
First my issue was not getting pregnant, it was having a healthy baby. I have a chromosome translocation which leads to miscarriage or fetus death. It was a hard pill to swallow when I had to turn to using donor eggs. He never made me feel like I was alone. Once I chose a donor from a private agency they did ALL the work for me. I just showed up for blood testing during cycle. I cant remember what injectable I used to sync our cycles. But Week prior to transfer I injected progesterone oil I think so embryo will have better chance to stick. Day of transfer went so smoothly and contined the oil injections a few more days. This IVF resulted in a positive pregancy. I have a gorgeous baby girl who is now 2 1/2 years old. We are choosing not to tell our child and family about using donor egg. I have a 9 year old daughter using my own eggs.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: Amber I think)
Anytime I called before and during cycle Amber always called me back same day. She explained things to me 100 times and told me what to expect. The nurses for bloodwork were great and the wait time was never long. Day of transfer the nurse who talked me thru it was amazing and so positive and caring.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
Very modern. From signing in to leaving from blood work it was never more then 30 minutes. Everything is at the facility from counseling, bloodwork, sonos and transfer. Cant think of any weaknesses.
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic).
Including using private donor. This cucle cost us around $30,000
10
Doctor
Frederick Licciardi
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2013, Successful
NPS
9
NPS
9
Age 44 - 48
3 IUI
Donor Eggs
European
Income $100K - $199K
Accountant
Only Doc Seen
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Overall, I think he [Dr. Frederick Licciardi] is neither mushy-concerned nor cold about his assessments. He seems genuinely interested in his patients and in helping them. And when I pushed a little to do something he did not recommend, he quickly took my side. This was important because I think being very downbeat about the process or feeling like your doctor is annoyed or unsupportive because you don't agree with him can make it all too hard. I never had that kind of negative experience with him. But he also was honest and "to the point" about the process at each stage, which might seem uncaring to some women. I am not the kind of person who pushes hard to get my way, and I think that had a positive effect on my interactions with him. I do not know if that aspect of my personality may have hurt my chances, such as when I only had 2 follicles with my IVF cycle (at a high level o
They [nurses at NYU] were very helpful, but also very busy in the mornings. The donor egg staff were very professional but very warm as the process went on. The lead nurses on the regular staff were very kind to me and I appreciated it...Dr. Licciardi found the right balance of understanding/sympathy and honesty when I was unsuccessful and couldn't help but cry. He also gave me a chance at IVF with my own eggs after honestly telling me that he would not recommend it, and he had a positive attitude throughout the process. Finally, the nurse staff were very supportive of me during the various processes I went through.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic)?
I partially answered this with the "number or person" question. Dr. Licciardi was very upbeat with my initial assessment and FSH levels, and quickly got me started on testing and polyp removal to make my chances as high as possible (I had never tried to get pregnant and was doing this with donor sperm). When my FSH levels subsequently elevated, he was sympathetic but to the point that I might get lucky with IUI and he would support that for 2 or 3 cycles. I think some women might have taken that as uncaring, but I felt like he was only being honest and not judging me nor did he want to mislead me. When I failed at IUI but my FSH and estrogen had improved I met with him regarding IVF. He was not in favor of it, but said we could try and then he had a positive, supportive attitude throughout that process. When it failed and I cried, saying I felt stupid for trying at my age (I was at that point 44 years old), he told me I shouldn't feel bad at all about that and he seemed quite genuine with his supportive comments. I commented that I had a family member interested in donating eggs and he was very positive about it. Overall, I think he is neither mushy-concerned nor cold about his assessments. He seems genuinely interested in his patients and in helping them. And when I pushed a little to do something he did not recommend, he quickly took my side. This was important because I think being very downbeat about the process or feeling like your doctor is annoyed or unsupportive because you don't agree with him can make it all too hard. I never had that kind of negative experience with him. But he also was honest and "to the point" about the process at each stage, which might seem uncaring to some women. I am not the kind of person who pushes hard to get my way, and I think that had a positive effect on my interactions with him. I do not know if that aspect of my personality may have hurt my chances, such as when I only had 2 follicles with my IVF cycle (at a high level of hormone treatments) and he said we needed to convert the cycle to IUI. I now feel pretty confident he made the right call.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic)?
The patient should expect honesty, but understand he and the clinic are trying to get good numbers. He will recommend what he thinks gives you the best chance of success at having a baby, especially considering most of us have limited resources and usually can't do more than two IVF cycles with our insurance. As a patient, you want to pull out all the stops. I think that dynamic goes on with all the doctors. But I do believe he really believes in his work and wants to help.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Licciardi found the right balance of understanding/sympathy and honesty when I was unsuccessful and couldn't help but cry. He also gave me a chance at IVF with my own eggs after honestly telling me that he would not recommend it, and he had a positive attitude throughout the process. Finally, the nurse staff were very supportive of me during the various processes I went through.
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
It's been quiet a while and don't remember a lot of details. He recommended IUI cycles with HG injections to time the injections. With IVF he went high on the hormones, which I think was right given my age. He also said with IVF that they won't do retrievals unless there are at least three follicles. I only had two so he recommended I stop the medications and just to HG injection with IUI. With the donor egg cycle, we synchronized our cycles with birth control pills and then went to estrogen pills and progesterone shots daily. I don't know the rest of the protocols for the egg donor.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic).
They were very helpful, but also very busy in the mornings. The donor egg staff were very professional but very warm as the process went on. The lead nurses on the regular staff were very kind to me and I appreciated it.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
I really like the no appointment, two-hour window in the morning for the blood draws. But sometimes there are problems/back-ups and you never know when you will have one of those mornings when everyone shows up at the same time and you have to wait quite a while. So be prepared to wait and perhaps be late for work if that is where you are going next.
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center (Prelude Network Clinic).
I don't remember much. I think the first IVF cycle was maybe $10k or $12k before insurance. The frozen embryo cycle was less than $5k. Frozen embryo cost $1,200 plus another $1k annually for storage. IUI was much cheaper
Describe Frederick Licciardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
Since I used a younger donor and told him I couldn't handle having twins, he was very supportive of doing just a single embryo transfer. It worked out great for me.
9
Doctor
Frederick Licciardi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2013, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
1 Egg Freezing
1 Embryo Freezing
Unexplained
European
Income $200K - $499K
Sales Representative
2nd of 3 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
The first meeting with him was very personal...He had his own history with infertility that helped him connect
Well oiled machine. First come, first served. Between the hours of 7am-9am, cycled you through. [Nurses were] Very kind but wish that they would call you prior to 12pm- sometimes you had to wait for results until 4/5pm.
How was your experience with James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
He was very personable and always was around to schedule a call if we had questions. I do think it's important to always read up and be on top of your own care. My thyroid kept spiking and I felt I needed to be on top of it bec no one else was. This may or may not have contributed to infertility as it wasn't that high (3-4 max), but I had read that fertility doctors did need to see it below 2.5 in order for treatment to be effective. So that's my only complaint... But I truly think he is the best.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
Always do your own research and be aware of the right questions to ask.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
The first meeting with him was very personal. He is a big shot doctor and was on the second to have a successful IVF transfer ever so it was nice to see that he was personal as well. He had his own history with infertility that helped him connect
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
Very kind but wish that they would call you prior to 12pm- sometimes you had to wait for results until 4/5pm
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
Well oiled machine First come first serve between the hours of 7am-9am Cycled you thru
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2013, Successful
NPS
9
NPS
9
Age 33
1 IUI
Male Factor
European
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Fino was very nice, took a lot of time with us listening. Seemed very intelligent and knowledgeable. Gave us all our options... Understand that you won't see her every time you come in for visits (and there will be a lot of them). But that she is aware of what's going on and is monitoring everything.
I definitely felt like I was treated as an individual [at NYU Fertility]. I understand how some people think it can feel like a factory when you are getting monitored and during the numerous appointments...Understand that you won't see [Dr. Fino] every time you come in for visits (and there will be a lot of them)... Someone was always available to speak with on the phone whenever I had questions.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Fino was very nice, took a lot of time with us listening. Seemed very intelligent and knowledgeable. Gave us all our options.
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center (Prelude Network Clinic)?
Understand that you won't see her every time you come in for visits (and there will be a lot of them). But that she is aware of what's going on and is monitoring everything.
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center (Prelude Network Clinic)?
I definitely felt like I was treated as an individual. I understand how some people think it can feel like a factory when you are getting monitored and during the numerous appointments. But I would rather get in and out fast since I had to go some many times. Everyone was always nice and friendly and personable during my many many monitoring appointments. Dr. Fino was very nice and gentle and honest.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: Christine)
Someone was always available to speak with on the phone whenever I had questions.
9
Doctor
Elizabeth Fino
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2005 - 2012, Unknown Success
NPS
10
NPS
10
2 IUI
4 IVF
Donor Eggs
Tubal Blockage
Ashkenazi Jewish
Doctor
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. James Grifo] and his staff were personable... knowledgable, straight forward, reliable and honest. He adjusted treatments in response to results. He and the other physicians in the group were well coordinated, so I never felt as if there was a lapse in care if he was out of the office on the day of my visit...
[NYU is] well coordinated...Psychologist who evaluates prior to IVF, etc was excellent. Secretaries are efficient and responsive. One thing I do not like is the new answering system that they have created, although efficient it is impersonal...[nurses are] helpful...I was mistakingly removed from the egg donor list by one of the nurses...I went first thing in the morning. Hours were convenient. Very efficient, was able to always leave clinic and be on time for work. It is a first come first served process so getting there before the doors open is recommended
How was your experience with James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Grifo is knowledgable, straight forward, reliable and honest. He adjusted treatments in response to results. He and the other physicians in the group were well coordinated, so I never felt as if there was a lapse in care if he was out of the office on the day of my visit.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
Perhaps the only thing I would have advised was only doing IUI once and if that failed to go straight to IVF.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
He and his staff were personable
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
helpful.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
well coordinated. good success rates. Psychologist who evaluates prior to IVF, etc was excellent. Secretaries are efficient and responsive. One thing I do not like is the new answering system that they have created, although efficient it is impersonal
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
I went first thing in the morning. Hours were convenient. Very efficient, was able to always leave clinic and be on time for work. It is a first come first served process so getting there before the doors open is recommended
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center (Prelude Network Clinic).
total over the yrs probably over $150K
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
I am very happy that they placed 3 embryos at a time. I strongly believe this is the most appropriate option for women who are in their late 30's or older.
What specific things went wrong at NYU Langone Fertility Center (Prelude Network Clinic)?
  • Lost paperwork
Describe the specific things that went wrong at NYU Langone Fertility Center (Prelude Network Clinic).
I was mistakingly removed from the egg donor list by one of the nurses.
10
Doctor
James Grifo
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2011, 13 Eggs Frozen
NPS
8
NPS
10
Age 39 - 40
2 Egg Freezing (cancer)
Cancer
Ashkenazi Jewish
Income $100K - $199K
1st of 2 Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Noyes] is a guru in the field and has special expertise around protecting women like myself who are also undergoing treatment for breast cancer. It was disappointing to me that I only saw Dr. Noyes though at the initial consultation and then at the egg retrievals...Dr. Noyes took a lengthy amount of time with me at my initial consultation...Don't expect warm and fuzzy but a very experienced doctor who will get you good results..She explained things very clearly and took time with me as I was overwhelmed by the whole process.
The clinic [NYU - 1st Ave] gets good results which is the most important thing. However, it does feel like a factory with so many people going in and out of the clinic and meeting different doctors and different nurses each time you visit the clinic...The clinic was open between 7am and 9am which made it very convenient with work. For the most part, the wait was about 15 minutes. The clinic ran fairly smoothly...I did not have a care coordinator but Wana was very involved in my care. She was helpful at instructing me about how to do the injections. Also, she assisted me when I ran out of medicine and needed to expedite orders the pharmacy.
How was your experience with Nicole Noyes at NYU Langone Fertility Center (Prelude Network Clinic)?
She is a guru in the field and has special expertise around protecting women like myself who are also undergoing treatment for breast cancer. It was disappointing to me that I only saw Dr. Noyes though at the initial consultation and then at the egg retrievals.
What's one piece of advice would you give a prospective patient of Nicole Noyes at NYU Langone Fertility Center (Prelude Network Clinic)?
Don't expect warm and fuzzy but a very experienced doctor who will get you good results.
During treatment, were you treated like a number or a human with Nicole Noyes at NYU Langone Fertility Center (Prelude Network Clinic)?
Dr. Noyes took a lengthy amount of time with me at my initial consultation. She explained things very clearly and took time with me as I was overwhelmed by the whole process.
Describe the protocols Nicole Noyes used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
I do not remember the entire regiment of medicine I took but I did take the follicle stimulating hormone Gonal F my first round and then switched to a different stimulating medicine the second round in an effort to produce more eggs; although, I produced about the same amount. I was also on Femara to protect me as I had hormone related breast cancer.
Describe your experience with your nurse at NYU Langone Fertility Center (Prelude Network Clinic). (Assigned nurse: Wana)
I did not have a care coordinator but Wana was very involved in my care. She was helpful at instructing me about how to do the injections. Also, she assisted me when I ran out of medicine and needed to expedite orders the pharmacy.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
The clinic gets good results which is the most important thing. However, it does feel like a factory with so many people going in and out of the clinic and meeting different doctors and different nurses each time you visit the clinic.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
The clinic was open between 7am and 9am which made it very convenient with work. For the most part, the wait was about 15 minutes. The clinic ran fairly smoothly.
Describe the costs associated with your care under Nicole Noyes at NYU Langone Fertility Center (Prelude Network Clinic).
I received financial assistance from Live Strong so each cycle was discounted. My cost per cycle was $6750.
8
Doctor
Nicole Noyes
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Compassion
4 of 5
Adaptability
2 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2011, Successful
NPS
10
NPS
10
Age 38 - 40
2 IUI
Unexplained
Ashkenazi Jewish
Income $500K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We were listened to and treated with respect [by Dr Grifo] - and it was obvious he loved helping people create families. He shared things about his own life as well...We got the results we wanted and were always treated compassionately. I had had a previous bad experience with an HST test and he redid it in a much better way and made me feel like it was the other doctor's fault and not mine. At a time when I felt very vulnerable that my body wasn't doing what it was supposed to do, he never made me feel like it was my fault and he always made me feel like we had options...
Very efficient and professional [at NYU - NY - 1st Ave] - checkin with iPads, quick and easy - never a long wait. Staff helpful and friendly...Competent and quick to answer questions. Everyone always friendly, even early in the morning when I usually went in...Be prepared for a wait to get an appointment but once you're in, it's all good...
How was your experience with James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
We got the results we wanted and were always treated compassionately. I had had a previous bad experience with an HST test and he redid it in a much better way and made me feel like it was the other doctor's fault and not mine. At a time when I felt very vulnerable that my body wasn't doing what it was supposed to do, he never made me feel like it was my fault and he always made me feel like we had options.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
Be prepared for a wait to get an appointment but once you're in, it's all good.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
We were listened to and treated with respect - and it was obvious he loved helping people create families. He shared things about his own life as well.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
Both pregnancies -- Clomid (lowest dose) one cycle with monitoring (ultrasound). IUI at the right time and I got pregnant. Very lucky, I know.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
Competent and quick to answer questions. Everyone always friendly, even early in the morning when I usually went in.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
Very efficient and professional - checkin with iPads, quick and easy - never a long wait. Staff helpful and friendly.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center (Prelude Network Clinic).
I'm sorry - it was a long time ago. I remember they didn't take my insurance so I had to submit by hand, but they always had the paperwork ready for me. It wasn't cheap, but we weren't expecting it to be.
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2010 - 2011, Successful
NPS
10
NPS
10
Age 31 - 32
Donor Eggs
Ashkenazi Jewish
Income $200K - $499K
Marketer or PR
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Strengths: [Dr. Grifo] was real and honest and encouraged us to 'stir the pot' with the donor eggs which we really liked. Weakness: he was speaking at an event the day of my embryo transfer so he didn't perform the day of the big event, which made me upset.
The entire [NYU] practice was great...I called NYU and they talked us through options and put us at the top of the list since we were off it for about 6 months that we thought we had a donor.
How was your experience with James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
Strengths: he was real and honest and encouraged us to 'stir the pot' with the donor eggs which we really liked. He showed us pictures of his IVF children and made us feel comfortable with the procedures. Weakness: he was speaking at an event the day of my embryo transfer so he didn't perform the day of the big event, which made me upset. However, like the entire process, I just went with the flow and now have two beautiful and healthy twin girls who I love and adore with all my heart.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
Request him to be present at the transfer if important to you.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
The entire practice was great. While on the wait-list for a donor, they called me to tell me they typically don't refer patients to agencies, but one had several girls who fit my profile so we ended up using this agency. Ended up 2 girls backed down - 1 2 weeks before she was set to come for the procedure. It was emotional to say the least. I called NYU and they talked us through options and put us at the top of the list since we were off it for about 6 months that we thought we had a donor. The entire practice treated us very kindly and like we were humans throughout this emotional stage.
10
Doctor
James Grifo
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2007 - 2011, Successful
NPS
10
NPS
10
Age 41 - 45
4 IUI
1 IVF
Income $100K - $199K
Business Executive
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
I really liked him [Dr. James Grifo] and was very knowledgeable. He followed up when the IUI wasn't working and did further testing to find out if I wasn't having a problem. Since I was okay we moved into IVF. The first time was successful...Since I did not really meet with him much it took away for the personal touch
[NYU was a] smooth running team. the worked well together and got you in and out quickly in the morning...Nursing Staff were compassionate and a pleasure to deal with...I really liked him [Dr. James Grifo] and was very knowledgeable. He followed up when the IUI wasn't working and did further testing to find out if I wasn't having a problem. Since I was okay we moved into IVF. The first time was successful...Since I did not really meet with him much it took away for the personal touch
How was your experience with James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
I really liked him and was very knowledgeable. He followed up when the IUI wasn't working and did further testing to find out if I wasn't having a problem. Since I was okay we moved into IVF. The first time was successful
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
To be upfront about everything and clear on your history. Be prepared it is group of Doctor's so he may not be the one performing your extractions and implantation.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center (Prelude Network Clinic)?
Since I did not really meet with him much it took away for the personal touch
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
sorry I do not remember anymore.
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
they were compassionate and a pleasure to deal with.
Describe your experience with NYU Langone Fertility Center (Prelude Network Clinic).
smooth running team. the worked well together and got you in and out quickly in the morning.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center (Prelude Network Clinic).
there were set monitoring hours and would make sure to go early to beat any waits.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center (Prelude Network Clinic).
don't remember
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center (Prelude Network Clinic).
He did not provide an feedback on that. I only had 2 good embryos so we went with both of them.
10
Doctor
James Grifo
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2010, 33 Eggs Frozen
NPS
10
NPS
10
Age 32 - 33
3 Egg Freezing
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Noyes] spent a lot of time asking me questions about myself, family, job, education, social life etc. She really wanted to know who should could be working with. She made me feel like I was doing the right thing, and that I was light years ahead of my counterparts. It was obvious from this meeting that Dr. Noyes's compassion and bedside manner matched my needs. Once my cycles started I did not see Dr. Noyes very often. I saw her an average of 2 times per cycle, and Dr. Noyes did not do either of my two retrievals...
The nurses [at NYU- 1st Ave] were amazing. I was coming in from Westchester and needed to get back to work in Westchester by 8:30 am, so I would get to monitoring at 6:30 am. They did their best to take me back first each morning, which was a huge relief...
How was your experience with Nicole Noyes at NYU Langone Fertility Center (Prelude Network Clinic)?
Our initial meeting with her lasted almost an hour. She spent a lot of time asking me questions about myself, family, job, education, social life etc. She really wanted to know who should could be working with. She made me feel like I was doing the right thing, and that I was light years ahead of my counterparts. It was obvious from this meeting that Dr. Noyes's compassion and bedside manner matched my needs. Once my cycles started I did not see Dr. Noyes very often. I saw her an average of 2 times per cycle, and Dr. Noyes did not do either of my two retrievals.
What's one piece of advice would you give a prospective patient of Nicole Noyes at NYU Langone Fertility Center (Prelude Network Clinic)?
Be ready to have complete strangers give you internal ultrasounds at 7:05 am. If you this bothers you, than NYU, Cornell, or any big time center, is not the place. Talk to the person in the finance office that deals with medications and insurance. I was able to get my medication covered through Aenta Speciality Pharmacy. Aetna themselves did not tell me this, one of the patient coordinators at NYU told me to go through Aenta Speciality Pharmacy. The medications are brutal but you just need to power through it with your eye on the end result. Write everything down the doctors and nurses tell you during monitoring and nightly calls. Stay organized by inputting your medication doses and timing on the calendar on your phone. Keep track of your medication supplies daily, and check with the doctors/nurse weekly to be sure you have the correct supplies and enough medication to complete your cycle. Never give up. After having my first cycle cancelled I was devastated. I pushed through and ended up with 34 eggs...
Describe the protocols Nicole Noyes used in your cycles at NYU Langone Fertility Center (Prelude Network Clinic) and their degree of success.
Round 1: Non-Lupron Cycle (10/27/09-11/4/09) - Cycle Cancelled 10/27/09: Nothing 10/28/09: Blood work and Ultrasound- saw Dr. Noyes: 450 Follistim pm 10/29/09: 225 Follistim am & 225 Follistim am 10/30/09: 225 Follistim am & 225 Follistim am 10/31/09: Blood work and Ultrasound - did not see Dr. Noyes, saw a fellow: 450 Follistim pm 11/01/09: 450 Follistim pm 11/02/09: Blood work and Ultrasound - did not see Dr. Noyes, saw a fellow, only 4 eggs, was told by fellow that these were disappointing results. The fellow was also about 8 months pregnant, so that did not help the situation. Antagon injected at NYU, 450 Follistim pm 11/03/09: Antagon am & 450 Follistim pm 11/04/09: Blood work and Ultrasound- saw Dr. Noyes, only 2 eggs, cycle cancelled. HcG shot taken at home Round 2: Lupron Cycle (11/11/09-12/10/09) - 12 eggs 11/11/09-11/22/09 - .1 injection of Lupron 11/23/09 - Blood work and Ultrasound - did not see Dr. Noyes, saw a fellow, possibility of cysts 11/23/09 - 11/27/09 - .5 Lupron 11/25/09 - Blood work and Ultrasound - saw Dr. Noyes, possibility of cysts so may delay start 11/28/09 - ok'd to start - .5 Lupron, 450 Follistim, 150 Menpur 11/29/09 - .5 Lupron & 450 Follistim am, 150 Menpur pm 11/30/09 - .5 Lupron & 450 Follistim am, 150 Menpur pm 12/01/09 - Blood work - .5 Lupron am, 450 Follistim & 150 Menpur pm 12/02/09 - .5 Lupron am, 450 Follistim & 150 Menpur pm 12/03/09 - Blood work and Ultrasound - did not see Dr. Noyes, 9 eggs, .5 Lupron am, 450 Follistim & 150 Menpur pm 12/04/09 - .5 Lupron am, 450 Follistim & 150 Menpur pm 12/05/09 - Blood work and Ultrasound - did not see Dr. Noyes, 9 eggs, .5 Lupron am, 450 Follistim & 150 Menpur pm 12/06/09 - .5 Lupron am, 450 Follistim & 150 Menpur pm 12/07/09 - Blood work and Ultrasound - saw Dr. Noyes, 9 eggs, .5 Lupron am, 450 Follistim & 150 Menpur pm 12/08/09 - Blood work 0- HcG shot at 11pm 12/09/09 - nothing 12/10/09 - retrieval - 12 eggs Round 3: Lupron Cycle (01/08/10-02/20/10) - 22 eggs ( I didn't seem to write down when I saw Dr. Noyes at morning monitoring) 01/08/10 - 1/26/10 -Blood work and Ultrasounds every 3 days. Progesterone levels were low, ovulation was delayed, and there was a cyst on my ovary. 01/27/10 - Blood work and Ultrasound - saw Dr. Noyes - got the ok to start as ovulation had occurred. 01/28/ - 02/05/10 - .1 Lupron until period 02/05/10 - Day 1 of cycle. Called NYU to let them know that I had gotten my period and did not receive a call back 02/06/10 - continued the .1 of Lupron. Did not hear from NYU all day. Called at 5:30pm, got a call back at 7pm from a doctor I had never met. 02/07/10 - .1 Lupron 02/08/10 - Blood work and Ultrasound - ok'd to officially start stims - .1 of Lupron in the am, .5 Lupron, 450 Follistim & 150 Menpur in the pm 02/09/10 - .5 Lupron & 450 Follistim am, and 150 Menpur pm 02/10/10 - .5 Lupron & 450 Follistim am, and 150 Menpur pm 02/11/10 - Blood work - .5 Lupron am, 450 Follistim & 150 Menpur pm 02/12/10 - .5 Lupron am, 450 Follistim & 150 Menpur pm 02/13/10 - Blood work and Ultrasound - .5 Lupron am, 450 Follistim & 150 Menpur pm 02/14/10 - .5 Lupron am, 450 Follistim & 150 Menpur pm 02/15/10 - Blood work and Ultrasound - .5 Lupron am, 450 Follistim & 150 Menpur pm 02/16/10 - .5 Lupron am, 450 Follistim & 150 Menpur pm 02/17/10 - Blood work and Ultrasound - .5 Lupron am, 150 Follistim & 150 Menpur pm 02/18/10 - Blood work and Ultrasound - .5 Lupron am, 11pm HcG 02/19/10 - Blood work 02/20/10 - Retrieval - 22 eggs
Describe your experience with the nursing staff at NYU Langone Fertility Center (Prelude Network Clinic).
The nurses were amazing. I was coming in from Westchester and needed to get back to work in Westchester by 8:30 am, so I would get to monitoring at 6:30 am. They did their best to take me back first each morning, which was a huge relief.
Describe the costs associated with your care under Nicole Noyes at NYU Langone Fertility Center (Prelude Network Clinic).
10k for Each egg retrieval and close to 2k for meds each round
10
Doctor
Nicole Noyes
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center (Prelude Network Clinic)
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5

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