NYU Langone Fertility Center

10 doctors work here

Rated 8.9
Strongly recommend: 76%Neutral: 14%Don't recommend: 10%8.9
76% strongly recommend
243 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
9.2
9.2
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.9
7.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.2
9.2
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
9.7
9.7
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
8.5
8.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
3,147
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
10 doctors work here
NPS
8.3
Average Doctor Score
Show 6 more

This clinic has 3 offices

NY - 53rd Street (Eastside)
159 East 53rd St, 3rd Floor
New York, NY 10022
NY - Westside
109 West 27th St, 9th Floor
New York, NY 10001
Westchester
132 Parkway Road, Floor 2
Bronxville, NY 10708
Show 1 more

243 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
7
Age 37 - 38
3 IUI
1 IVF
Diminished Ovarian Reserve
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Neutral
Successful
She's [Dr. Brooke Hodes-Wertz] the right doctor for me. She's just the right mix of facts and optimism. I didn't see her often, though, and sometimes I didn't know what the next step in the process was. (Though in her defense things didn't go according to plan)...We did 3 rounds of IUI with clomid that were unsuccessful. Then we moved on the IVF with Follistim, Cetrotide, Menapur, and Ovudrel. With our AMH and stats, we were expected to produce 0-1 embryos per cycle. We got 5, and 3 were normal post PGS. So we only had to do one round.
Ugly, inconvenient offices. Billing is on top of things when they want your money but not so much when you have questions or need a refund. The monitoring works like clockwork... I liked the nurses who did my monitoring. They were great. The nurses during and after egg retrieval were horrible...She's [Dr. Brooke Hodes-Wertz] the right doctor for me. She's just the right mix of facts and optimism. I didn't see her often, though, and sometimes I didn't know what the next step in the process was. (Though in her defense things didn't go according to plan)...We did 3 rounds of IUI with clomid that were unsuccessful. Then we moved on the IVF with Follistim, Cetrotide, Menapur, and Ovudrel. With our AMH and stats, we were expected to produce 0-1 embryos per cycle. We got 5, and 3 were normal post PGS. So we only had to do one round.
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
She's the right doctor for me. She's just the right mix of facts and optimism. I didn't see her often, though, and sometimes I didn't know what the next step in the process was. (Though in her defense things didn't go according to plan).
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Be proactive. If you want to see her or talk to her, make the appointment. If you have questions, ask.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
She's very straight forward. My situation wasn't great but she wasn't overly apologetic about it - she told me the facts and gave me a plan. It helped keep me hopeful and not focused on my bad stats.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.
We did 3 rounds of IUI with clomid that were unsuccessful. Then we moved on the IVF with Follistim, Cetrotide, Menapur, and Ovudrel. With our AMH and stats, we were expected to produce 0-1 embryos per cycle. We got 5, and 3 were normal post PGS. So we only had to do one round.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
I liked the nurses who did my monitoring. They were great. The nurses during and after egg retrieval were horrible.
Describe your experience with NYU Langone Fertility Center.
Ugly, inconvenient offices. Billing is on top of things when they want your money but not so much when you have questions or need a refund. The monitoring works like clockwork.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Pretty efficient. No complaints except that all the monitoring is annoying.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
I have excellent insurance so all we paid for was the PGS testing and the cost to biopsy in addition to th cryo fees to freeze the blastocysts
Describe Brooke Hodes-Wertz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Haven't done that yet. But we'll only do 1.
10
Doctor
Brooke Hodes-Wertz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
7
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 34 - 35
2 IVF
Unexplained
European
Income $100K - $199K
1st of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I used clomid to stimulate egg production, estrogen and progesterone shots for my IVF cycles [with Dr. Kara Goldman]. They all produced a good amount of eggs and we transferred 4 under her care...policy was to transfer one single embryo...was knowledgeable, kind and always professional...knew all the details of our file/case. She had confidence in our ability to become pregnant, she was always positive and looking for new methods or tweaks to our plan. She performed almost all of my treatments, including surgery for an ectopic pregnancy.
Morning monitoring [at NYU] took place from 7am-9am. Could be seen before work. There were a lot of women waiting but it was organized...clinic's policy was to transfer one single embryo...Strengths: highly efficient and organized, flexible with changing protocol if necessary, offering a selection of pharmacies to get meds. Always clean and professional. Weakness: fast paced office with time for shorter conversations only. They want to get you in an out (this is also a strength depending on your point of view.)
How was your experience with Kara Goldman at NYU Langone Fertility Center?
Dr. Goldman knew all the details of our file/case. She had confidence in our ability to become pregnant, she was always positive and looking for new methods or tweaks to our plan. She performed almost all of my treatments, including surgery for an ectopic pregnancy.
What's one piece of advice would you give a prospective patient of Kara Goldman at NYU Langone Fertility Center?
Give Dr. Goldman all details of your situation from financial to medical to personal.
During treatment, were you treated like a number or a human with Kara Goldman at NYU Langone Fertility Center?
Dr. Goldman was knowledgeable, kind and always professional.
Describe the protocols Kara Goldman used in your cycles at NYU Langone Fertility Center and their degree of success.
I used clomid to stimulate egg production, estrogen and progesterone shots for my IVF cycles. They all produced a good amount of eggs and we transferred 4 under her care.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
It was a rotating staff but everyone I spoke with knew all the details and protocols for our procedures.
Describe your experience with NYU Langone Fertility Center.
Strengths: highly efficient and organized, flexible with changing protocol if necessary, offering a selection of pharmacies to get meds. Always clean and professional. Weakness: fast paced office with time for shorter conversations only. They want to get you in an out (this is also a strength depending on your point of view.)
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Morning monitoring took place from 7am-9am. Could be seen before work. There were a lot of women waiting but it was organized.
Describe the costs associated with your care under Kara Goldman at NYU Langone Fertility Center.
$17,000 from start to finish including ICSI + meds. $4000 for embryo transfer.
Describe Kara Goldman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr. Goldman and our clinic's policy was to transfer one single embryo.
10
Doctor
Kara Goldman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
NPS
10
NPS
10
Age 39 - 41
2 IVF
Poor Egg Quality
Unexplained
European
Income $100K - $199K
1st of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Grifo is a very straight forward, compassionate and efficient doctor. He is open to questions, and will explain the procedures. He doesn't waist time but will leave you time to process your options and the emotional components involved...I had 2 retrievals, 2 transfers and I now have 2 children...thanks doctor Grifo for his eSET approach to keep a safe pregnancy but also a gentle "fourth trimester".
The [NYU Langone Fertility] center felt exactly the contrary of an industry. I often saw doctor Grifo, all the doctors and nurses knew me, knew my name and my fertility journey, and all were very helpful and compassionate...The clinic is clean, friendly and comfortable. The organization is well functioning. It is easy to access in Manhattan and part of a major hospital (NYU). The billing department could be their weakness.
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr Grifo is a very straight forward, compassionate and efficient doctor. He is open to questions, and will explain the procedures. He doesn't waist time but will leave you time to process your options and the emotional components involved.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
To do the embryo screening (PGD/PGS).
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
The center felt exactly the contrary of an industry. I often saw doctor Grifo, all the doctors and nurses knew me, knew my name and my fertility journey, and all were very helpful and compassionate.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
IVF, day 5 embryo PGD/PGS and transfer of a frozen single embryo. For each retrieval (11 eggs at 38 years old and 14 eggs at 40 years old) there was each time only 1 chromosomally normal embryo. I had 2 retrievals, 2 transfers and I now have 2 children.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Maribel Feliciano)
The coordinator and nurses were really good. The follow-up during the treatment was excellent, and I never felt I didn't know what I was doing or supposed to do. All instructions were very clear and nurses were easy to reach.
Describe your experience with NYU Langone Fertility Center.
The clinic is clean, friendly and comfortable. The organization is well functioning. It is easy to access in Manhattan and part of a major hospital (NYU). The billing department could be their weakness.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
It was an efficient well oiled system. Monitoring was in the morning between 7am and 9am and the wait was short.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
All was covered by my insurance. PGD/PGS was around $4000
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
I agree and thanks doctor Grifo for his eSET approach to keep a safe pregnancy but also a gentle "fourth trimester".
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017, Successful
NPS
10
NPS
10
Age 40
1 IVF
Diminished Ovarian Reserve
European
Income $500K
Marketer or PR
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Fino is kind and compassionate, she has been very reassuring throughout the entire process. She is very smart and good at explaining the medical information so we could understand. She did not rush us in our initial meeting. We had an interesting scenario where we were forced into fertility preservation because of a newly diagnosed cancer, on top of our infertility struggle.... Menopur + Gonal F, trigger was Ovridel and Lupron
Sometimes feels a bit overwhelming when you walk in and see a large waiting room filled with people [at NYU]. But it moves smoothly and they're prompt to see you, call w bloodwork/medication info and they make everything as easy as possible.... It's a big place and initially you can feel like you could get lost in the shuffle. But they all have a smile on their faces, they are happy to see you, answer your questions and are kind & loving during the monitoring process and retrieval.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
Dr Fino is knowledgable and kind. She is realistic but also supportive and encouraging during a time that can feel hopeless and frustrating. She wants what's best for you and you can feel that she is completely behind you.
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
To ask a lot of questions because she will answer you honestly, not sugar coating, but also not making you feel helpless.
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
Dr Fino is kind and compassionate, she has been very reassuring throughout the entire process. She is very smart and good at explaining the medical information so we could understand. She did not rush us in our initial meeting. We had an interesting scenario where we were forced into fertility preservation because of a newly diagnosed cancer, on top of our infertility struggle.
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
Menopur + Gonal F, trigger was Ovridel and Lupron
Describe your experience with the nursing staff at NYU Langone Fertility Center.
They are extremely kind...it's a big place and initially you can feel like you could get lost in the shuffle. But they all have a smile on their faces, they are happy to see you, answer your questions and are kind & loving during the monitoring process and retrieval.
Describe your experience with NYU Langone Fertility Center.
Sometimes feels a bit overwhelming when you walk in and see a large waiting room filled with people. But it moves smoothly and they're prompt to see you, call w bloodwork/medication info and they make everything as easy as possible.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Rather efficient...not terrible waiting times, to be expected.
Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.
I have UHC/Progyny insurance and it's amazing.
10
Doctor
Elizabeth Fino
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unknown Success
NPS
5
NPS
7
Age 38 - 40
1 IUI
Diminished Ovarian Reserve
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Donor Eggs With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Not sure
Dr. Licciardi was recommended to us by my OB/GYN. He was very sympathetic to our specific challenges, and at first I felt in great hands. But after many months of poor results, I never felt like he went above and beyond for us, or was willing to try new, different, or outside-of-the-box ideas/treatments...He's been doing this a long time and has loads of experience, but if I was to do this all again, I'd have pushed for more aggressive treatment -- or recommendation on alternate measures (donor, GC, etc.).
NYU was a pretty seamless, easy operation for me. The doctors were reachable, monitoring easy... even billing was pretty straight-forward. What I didn't like was the very safe approach, and the wait for ultrasounds....The nurses were responsive when called -- always returned phone calls and gave directions clearly. During morning monitoring were pretty aloof, but did the job and got patients in and out of bloodwork quickly. Ultrasounds took quite a bit longer (I'm sure that was more about the doctors than the nurses).
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
Dr. Licciardi was recommended to us by my OB/GYN. He was very sympathetic to our specific challenges, and at first I felt in great hands. But after many months of poor results, I never felt like he went above and beyond for us, or was willing to try new, different, or outside-of-the-box ideas/treatments.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
He's been doing this a long time and has loads of experience, but if I was to do this all again, I'd have pushed for more aggressive treatment -- or recommendation on alternate measures (donor, GC, etc.).
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nurses were responsive when called -- always returned phone calls and gave directions clearly. During morning monitoring were pretty aloof, but did the job and got patients in and out of bloodwork quickly. Ultrasounds took quite a bit longer (I'm sure that was more about the doctors than the nurses).
Describe your experience with NYU Langone Fertility Center.
NYU was a pretty seamless, easy operation for me. The doctors were reachable, monitoring easy... even billing was pretty straight-forward. What I didn't like was the very safe approach, and the wait for ultrasounds.
Describe Frederick Licciardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
To my knowledge at NYU, they will not transfer multiple embryos. In my case, we never got that far.
5
Doctor
Frederick Licciardi
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
7
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
7
NPS
8
Age 40 - 41
2 IUI
3 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
South Asian
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Neutral
Neutral
Unsuccessful
She [Dr. Hodes-Werz] is very knowledgeable, adjusted my treatments when one is not working, and honest with the results and prognosis. When I got results that I didn't want to see, she is compassionate, warm and has suggestions for the next round...The first IVF was antagonist protocol good for older women. She used minimum amount of medications...she is honest and compassionate. She returns calls or have her secretary call when busy.
The clinic [NYU - W 52nd] can feel like a factory and you're just a number... but all the nurses handled their jobs well. All are very competent. A particular nurse, Imelda, is very kind, compassionate and caring...Monitoring is 7-9 am. I go early so I'm in and out in 20 minutes....Everything was covered by my insurance except PGS....She [Dr. Hodes-Wertz] is very knowledgeable, adjusted my treatments when one is not working, and honest with the results and prognosis.
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
She is very knowledgeable, adjusted my treatments when one is not working, and honest with the results and prognosis. When I got results that I didn't want to see, she is compassionate, warm and has suggestions for the next round.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Trust her clinical judgment and expertise.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
She is honest and compassionate. She returns calls or have her secretary call when busy.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.
The first IVF was antagonist protocol good for older women. She used minimum amount of medications. The second IVF was also antagonist with increased medications to increase the amount of eggs. However, I had the same results. The third IVF was microdose lupron and had increased amount of eggs and embryos. I chose to do PGS, but sadly, all embryos were abnormal.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The clinic is very busy, but all the nurses handled their jobs well. All are very competent. A particular nurse, Imelda, is very kind, compassionate and caring.
Describe your experience with NYU Langone Fertility Center.
The clinic can feel like a factory and you're just a number.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Monitoring is 7-9 am. I go early so I'm in and out in 20 minutes.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
Everything was covered by my insurance except PGS.
Describe Brooke Hodes-Wertz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
She prefers eSET but I never reached transfer so it was never discussed in detail.
7
Doctor
Brooke Hodes-Wertz
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
NYU Langone Fertility Center
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2006 - 2017, Successful
NPS
5
NPS
8
Age 40 - 51
2 Egg Freezing
Donor Eggs
Diminished Ovarian Reserve
Ashkenazi Jewish
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Doesn't Recommend
Neutral
Successful
I have a long-standing relationship with Dr. Noyes and she treats me like an old friend. She has shown that she cares about me and my outcomes...Dr. Noyes is a skilled and experienced clinician. I have personally had only good experiences as her patient. I have referred several other people to her and they did not have as positive experiences as I did.
This clinic [NYU] has a lot of experience and has worked with many, many clients so they have well developed protocols. Sometimes; however, because they do the treatments so often it becomes routine and they miss things that they should notice that do not exactly fit into their routine...Dr. Noyes is a skilled and experienced clinician. I have personally had only good experiences as her patient. I have referred several other people to her and they did not have as positive experiences as I did.
How was your experience with Nicole Noyes at NYU Langone Fertility Center?
Dr. Noyes is a skilled and experienced clinician. I have personally had only good experiences as her patient. I have referred several other people to her and they did not have as positive experiences as I did.
What's one piece of advice would you give a prospective patient of Nicole Noyes at NYU Langone Fertility Center?
To be personally on top of her own treatment cycle and insist on getting explanations if she notices any discrepencies or if something seems wrong.
During treatment, were you treated like a number or a human with Nicole Noyes at NYU Langone Fertility Center?
I have a long-standing relationship with Dr. Noyes and she treats me like an old friend. She has shown that she cares about me and my outcomes.
Describe your experience with your nurse at NYU Langone Fertility Center.
She was always pleasant and clear in her communication.
Describe your experience with NYU Langone Fertility Center.
This clinic has a lot of experience and has worked with many, many clients so they have well developed protocols. Sometimes; however, because they do the treatments so often it becomes routine and they miss things that they should notice that do not exactly fit into their routine.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Monitoring was done in the mornings and the wait times varied at different points.
Describe Nicole Noyes's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
I didn't feel that there was a definitive approach being recommended and I got some confusing advice when it came time for my embryo transfer. I also didn't feel that it was discussed fully and properly in advance.
5
Doctor
Nicole Noyes
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 37
3 IVF
3 Egg Freezing
3 Embryo Freezing
Diminished Ovarian Reserve
Ashkenazi Jewish
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I thought Kara Goldman did a great job. she was forth coming and explained everything in full detail. she would explains things multiple times if needed. she always seemed to care about her job and the patient...Kara Goldman had amazing bed side manor. she would explain why things were happening, give us her professional opinion, and offer us our options. she remembered who we were every time we came in and provided us with a safe environment.
i felt more like a number at the clinic [NYU -] than a patient. the staff was sweet but you felt like they were trying to get everyone in and out in a timely manor. they would call your name, take your blood, get examined by the dr on call and you would be out before you blinked an eye...all the nurses were very kind....Kara Goldman had amazing bed side manor. she would explain why things were happening, give us her professional opinion
How was your experience with Kara Goldman at NYU Langone Fertility Center?
I thought Kara Goldman did a great job. she was forth coming and explained everything in full detail. she would explains things multiple times if needed. she always seemed to care about her job and the patient.
What's one piece of advice would you give a prospective patient of Kara Goldman at NYU Langone Fertility Center?
trust her
During treatment, were you treated like a number or a human with Kara Goldman at NYU Langone Fertility Center?
Kara Goldman had amazing bed side manor. she would explain why things were happening, give us her professional opinion, and offer us our options. she remembered who we were every time we came in and provided us with a safe environment.
Describe the protocols Kara Goldman used in your cycles at NYU Langone Fertility Center and their degree of success.
not everything goes as planned. i needed to adjust the hormones and trust that Dr Goldman was tweaking the medications in order to get better results each time. i had to take a month off between the 2nd and 3rd retrieval.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
all the nurses were very kind.
Describe your experience with NYU Langone Fertility Center.
i felt more like a number at the clinic than a patient. the staff was sweet but you felt like they were trying to get everyone in and out in a timely manor. they would call your name, take your blood, get examined by the dr on call and you would be out before you blinked an eye.
Describe the costs associated with your care under Kara Goldman at NYU Langone Fertility Center.
all in i spent around $85,000 -$90,000 including medication and acupuncture
Describe Kara Goldman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
i didnt want multiples and Dr Goldman felt that transferring one embryo was more safe than transferring 2
10
Doctor
Kara Goldman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2017, Unknown Success
NPS
9
NPS
9
Age 31
1 IVF
Ashkenazi Jewish
Middle Eastern
Income $100K - $199K
Consultant
2nd of 2 Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Grifo really gives you the time and attention and has a great demeanor, but it is tough to get an appointment and get him on the phone sometimes because he is so in-demand...He is willing to take risks when necessary and was able to retrieve the most eggs. He is on top of all the most updated studies in the field and i trust his judgement completely. The only concern is that he is not there at every appointment and did not do the retrieval, but he is at the ones that matter.
The one weakness is there is no one nurse assigned to your case [at NYU] to followup with you. Every day a different nurse called. That being said, they were all warm and knowledgeable and always willing to help answer any questions. I never felt like I was falling through the cracks...[ The monitoring appointments are] Quick and efficient...Dr. Grifo is extremely patient and compassionate.He is also extremely knowledgeable and I highly recommend him. He is willing to take risks when necessary and was able to retrieve the most eggs. He is on top of all the most updated studies in the field and i trust his judgement completely. The only concern is that he is not there at every appointment and did not do the retrieval, but he is at the ones that matter.
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is extremely patient and compassionate.He is also extremely knowledgeable and I highly recommend him. He is willing to take risks when necessary and was able to retrieve the most eggs. He is on top of all the most updated studies in the field and i trust his judgement completely. The only concern is that he is not there at every appointment and did not do the retrieval, but he is at the ones that matter.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Trust him and know you are in good hands
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr Grifo really gives you the time and attention and has a great demeanor, but it is tough to get an appointment and get him on the phone sometimes because he is so in-demand.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Friendly and efficient!
Describe your experience with NYU Langone Fertility Center.
The one weakness is there is no one nurse assigned to your case to followup with you. Every day a different nurse called. That being said, they were all warm and knowledgeable and always willing to help answer any questions. I never felt like I was falling through the cracks
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Quick and efficient
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr. Grifo is a strong supporter of PGS and single embryo transfer
9
Doctor
James Grifo
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
9
NPS
9
Age 43 - 44
1 IUI
European
Income $50K - $99K
Consultant
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Brooke Hodes-Wertz] came recommended by friends and I would certainly recommend her - she's professional and treats patients accordingly. She was available when needed and her staff are great also. she explained things well in a very confusing field...She is very friendly and has a caring manner...Do some reading ahead of time and have a list of questions ready. You get overwhelmed once your in there...her nurses are excellent..
Its [NYU] clean and efficient - reception staff are great and they make you feel comfortable...She [Dr. Brooke Hodes-Wertz] is very friendly and has a caring manner - her nurses are excellent...[treatment costs] It was all out of pocket...She [Dr. Brooke Hodes-Wertz] came recommended by friends and I would certainly recommend her - she's professional and treats patients accordingly. She was available when needed and her staff are great also. she explained things well in a very confusing field...
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
She came recommended by friends and I would certainly recommend her - she's professional and treats patients accordingly. She was available when needed and her staff are great also. she explained things well in a very confusing field.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Do some reading ahead of time and have a list of questions ready. You get overwhelmed once your in there with the doctor
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
She is very friendly and has a caring manner - her nurses are excellent
Describe your experience with NYU Langone Fertility Center.
Its clean and efficient - reception staff are great and they make you feel comfortable
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
It was all out of pocket
9
Doctor
Brooke Hodes-Wertz
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
NYU Langone Fertility Center
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 32
2 IVF
Diminished Ovarian Reserve
Tubal Blockage
Ashkenazi Jewish
Income $200K - $499K
Lawyer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Throughout the course of my treatment, Dr. Hodes continued to communicate with me throughout the course of my treatment. After our first IVF cycle failed, she took the time to speak with us about what happened and how we would adjust our plan for the next cycle. I felt like she truly cared about me as a person...Dr. Hodes was by my side during the lowest point of my life, and I don't know how I would have gotten through that time without her. She was honest with the chances of success, but she never wavered in her commitment to my case. I was not an "easy" case and the odds for success were not in my favor, but I felt safe and cared for in Dr. Hodes' care. She always took the time to explain things to me and answer all of my questions...
NYU is a large clinic, and I know that many people feel like they're just a number. My attitude is the clinic is large for a reason - it's one of the best clinics in the area, perhaps the country. I typically visited the 52nd St location, which is much smaller, and I was able to get to know the staff there. When I visited the main location on 1st Ave, it was definitely busy, but it's run like a well-oiled machine...
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr. Hodes was by my side during the lowest point of my life, and I don't know how I would have gotten through that time without her. She was honest with the chances of success, but she never wavered in her commitment to my case. I was not an "easy" case and the odds for success were not in my favor, but I felt safe and cared for in Dr. Hodes' care. She always took the time to explain things to me and answer all of my questions.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
I would caution prospective patients not to be turned off my the fact tha tDr. Hodes is not as I experienced as some of the other REs at NYU. It is true that she has not been practicing for decades, but what she lacks in experience, she makes up for in knowledge, compassion, and commitment to her patients. I never questioned that I was in extremely capable hands.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr. Hodes had to delivery very bad news to me, but she did so in the kindest, most professional manner. Despite the bad news and possibly poor prognosis, she came up with a treatment plan that accounted for my unique circumstances. Throughout the course of my treatment, Dr. Hodes continued to communicate with me throughout the course of my treatment. After our first IVF cycle failed, she took the time to speak with us about what happened and how we would adjust our plan for the next cycle. I felt like she truly cared about me as a person.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.
Diagnosis: diminished ovarian reserve plus both tubes removed 1st cycle: Agonist (300 Gonal F, 150 Menopur + Cetrotide) - 7 eggs retrieved, 2 mature, 0 fertilized 2nd cycle: Agonist (300 Gonal F, 300 Menopur+ Clomid + Cetrotide) + ICSI - 5 eggs retrieved, 4 mature, 3 fertilized, 2 transferred on day 5 - resulted in singleton pregnancy
Describe your experience with the nursing staff at NYU Langone Fertility Center.
I did not really get to know any one nurse particularly well. NYU is a large practice so there are many nurses on staff. I communicated with many nurses, and I found just about all of them to be compassionate and knowledgeable.
Describe your experience with NYU Langone Fertility Center.
NYU is a large clinic, and I know that many people feel like they're just a number. My attitude is the clinic is large for a reason - it's one of the best clinics in the area, perhaps the country. I typically visited the 52nd St location, which is much smaller, and I was able to get to know the staff there. When I visited the main location on 1st Ave, it was definitely busy, but it's run like a well-oiled machine.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
Insurance covered almost everything for me (most of medication cost plus $25K lifetime max for treatment). I think a single IVF cycle runs about $12,500 (plus additional costs - e.g., ICSI, biopsy for PGS).
10
Doctor
Brooke Hodes-Wertz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - Westside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
10
Age 37 - 39
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
South Asian
Income $500K
Sales Representative
Only Doc Seen
Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I did do an endometrial scratch and we did do PGS [with Dr. Grifo]...Dr. Grifo's strengths: his success rate, his expertise, his compassion. The only weakness is that it's hard to get in touch with him directly and sometimes his assistant does not respond for a few days...Dr. Grifo was immediately empathetic, but realistic. He does not have the "God" complex that I found other IVF doctors had. He is incredibly knowledgeable and compassionate. HIs staff was very professional as well.
The nursing staff [at NYU] was very efficient and compassionate. My only complaint is there is no direct phone number to reach them at, you always have to leave a message and they will call you back... I found the monitoring hours (early morning) totally manageable. Weekends were more crowded, but sometimes I was seen right away...To check in during morning monitoring hours, you check in at a computer. I actually like this set-up, but some people think its impersonal. I did not mind and actually thought it was quite efficient.
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo's strengths: his success rate, his expertise, his compassion. The only weakness is that it's hard to get in touch with him directly and sometimes his assistant does not respond for a few days.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Ask as many questions as you need to. Tell him how important it is for you that HE himself monitors your daily appointments. Listen to his advice, whether good or bad. He does not say things just to be nice, if he thinks you are progressively positiviely, you are!
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
When my husband and I met with Dr. Grifo, we had been trying to conceive for over 2 years. We had had several miscarriages, ectopic pregnancies, and failed FETs. We were completely heartbroken and full of despair. Dr. Grifo was immediately empathetic, but realistic. He does not have the "God" complex that I found other IVF doctors had. He is incredibly knowledgeable and compassionate. HIs staff was very professional as well.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
I cannot recall the medications I took, but I did do an endometrial scratch and we did do PGS.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff was very efficient and compassionate. My only complaint is there is no direct phone number to reach them at, you always have to leave a message and they will call you back.
Describe your experience with NYU Langone Fertility Center.
To check in during morning monitoring hours, you check in at a computer. I actually like this set-up, but some people think its impersonal. I did not mind and actually thought it was quite efficient.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
My job and home schedule is flexible. I found the monitoring hours (early morning) totally manageable. Weekends were more crowded, but sometimes I was seen right away. I was fine with it.
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2015 - 2016, Unknown Success
NPS
10
NPS
10
Age 40 - 41
1 Fertility Medications
Uterine Fibroids
Recurrent Pregnancy Loss
Ashkenazi Jewish
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Berkley on the other hand was compassionate and thorough. Spent almost an hour chatting with me about all of my options and recommended that we explore several less invasive (and less expensive) options first....He ordered tests that were needs and did In face uncover some medical issues I didn't even know about - specially scars tissue in uterus from a D&C. I would recommend him to everyone.
The [NYU Fertility] location is a bit of a pain - all the way on 1st Ave - but otherwise great. A large waiting room that is usually pretty empty. The staff is lovely and it's all well organized. Because it is part of NYU all the outside testing and procedures are done within a few blocks and there is no added time to schedule things, get test back, etc.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
I really like Dr. Berkley. I had seem Dr. Stein at RMA before and found him to be on the cold side and he jumped right to IVF as my only option. Dr. Berkley on the other hand was compationate and thorough. Spent almost an hour chatting with me about all of my options and recommended that we explore several less invasive (and less expensive) options first. He explained a great deal about infertility and made the whole process easier to understand. he spoke to me like a person and his equal and never made me fell silly about even my most basic questions. He ordered tests that were needs and did In face uncover some medical issues I didn't even know about - specially scars tissue in uterus from a D&C. I would recommend him to everyone.
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
Ask all of your questions. He is so thorough and knowledgeable and speaks to you in way that makes it easy to understand. So be sure to bring a list!
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
I knew from the moment I called to make my first appointment that I would like the practice. They were thorough and helpful and remembered me (and my multiple phone calls) when I came in.
Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center and their degree of success.
At my initial visit he did an internal ultrasound and took blood to determine egg quantity and quality. He then had me do the X-ray of my uterus which showed scar tissue. I then had a Hysteroscopy to have it removed. I am now starting clomid and IUI
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Patient and kind, and funny - which always helps.
Describe your experience with NYU Langone Fertility Center.
The location is a bit of a pain - all the way on 1st Ave - but otherwise great. A large waiting room that is usually pretty empty. The staff is lovely and it's all well organized. Because it is part of NYU all the outside testing and procedures are done within a few blocks and there is no added time to schedule things, get test back, etc.
Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center.
IUI is covered by my insurance and so far I have only had deductible charges. They are high, but that is because of my insurance. But they are very upfront about costs before any tests or procedures
10
Doctor
Alan Berkeley
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016, Successful
NPS
9
NPS
10
Age 38
1 IVF
Male Factor
European
Ashkenazi Jewish
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I reacted strongly to the meds [with Dr. Frederick Licciardi] and needed to be seen daily for monitoring and given the antagonist drugs fairly soon in my cycle (I believe it was Ganirelix)...expect him to be straightforward with you...Dr. Licciardi treated us like humans, but we only met with him once and only spoke on the phone a few times regarding results after that.
A round of IVF [at NYC] was $18,500. Since we had a lot of embryos and did PGS testing and an FET, that added on about $10k more in cost...The clinic treats you a little like a number – which was to be expected at a large clinic like that...The nursing staff was proficient and experienced. They did not seem particularly compassionate or personal. More just about business and trying to be efficient, which was ok with me, because there were a lot of people to get through in the mornings. It would have been nice if they'd introduced themselves when they called your name or drew your blood.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
We found Dr. Licciardi to be smart, experienced and to the point. I would recommend him without hesitation, but perhaps not to someone who wants a doctor to be extremely warm and compassionate and hold their hand throughout the process. I wouldn't say that Dr. L was NOT warm or compassionate, but I also wouldn't call him a warm & fuzzy doctor. That was not important to us – we only wanted a doctor who was very experienced with a track record of success – so we were very happy with him.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
Ask blunt questions and expect him to be straightforward with you.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
Dr. Licciardi treated us like humans, but we only met with him once and only spoke on the phone a few times regarding results after that. The clinic treats you a little like a number – which was to be expected at a large clinic like that, so it did not bother me.
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.
I don't remember specific medications or dosages. We stared the regular way (I believe I had a gonal F pen), but I reacted strongly to the meds and needed to be seen daily for monitoring and given the antagonist drugs fairly soon in my cycle (I believe it was Ganirelix).
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff was proficient and experienced. They did not seem particularly compassionate or personal. More just about business and trying to be efficient, which was ok with me, because there were a lot of people to get through in the mornings. It would have been nice if they'd introduced themselves when they called your name or drew your blood.
Describe your experience with NYU Langone Fertility Center.
NYU is a world-class facility. I personally don't care if it feels like a farm or you're treated as a number – they have a lot of people to get through, and all I care about is that they're effective and successful, which they are. I would recommend anyone to NYU.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
There were a lot of people, but it ran like a well-oiled machine. You could go anytime between 7 and 9am, which was nice for some flexibility, but the later you got there, the longer the wait would be. If you arrived during the first half hour, there was basically no wait.
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center.
A round of IVF was $18,500. Since we had a lot of embryos and did PGS testing and an FET, that added on about $10k more in cost.
Describe Frederick Licciardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
The NYU practice strongly recommends a single transfer, especially with PGS embryos. You would have to override their recommendation to transfer multiple embryos.
9
Doctor
Frederick Licciardi
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
10
Age 35 - 37
1 IUI
Uterine Fibroids
European
Income $100K - $199K
Lawyer
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
He's [Dr. James Grifo] extremely knowledgeable. He's honest. He always told me all the pros and cons to each option and there was never any pressure. He pretty much lets you decide how you want to go. And he has an excellent personal manner. I definitely would recommend him to a friend...It's [NYU Fertility] very efficient and well run. It's busy and very popular. It can be somewhat factory like. Honestly, there is just no other efficient way to get that many people through the process. However, they always gave me the time I needed.
He's [Dr. James Grifo] extremely knowledgeable. He's honest. He always told me all the pros and cons to each option and there was never any pressure. He pretty much lets you decide how you want to go. And he has an excellent personal manner. I definitely would recommend him to a friend...It's [NYU Fertility] very efficient and well run. It's busy and very popular. It can be somewhat factory like. Honestly, there is just no other efficient way to get that many people through the process. However, they always gave me the time I needed.
How was your experience with James Grifo at NYU Langone Fertility Center?
He's extremely knowledgeable. He's honest. He always told me all the pros and cons to each option and there was never any pressure. He pretty much lets you decide how you want to go. And he has an excellent personal manner. I definitely would recommend him to a friend.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Make your appointment ASAP. The wait for a first appointment is like 2 months.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is very nice. He was always very pleasant and personable. He is a very caring physican.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff is very efficient and nice. They generally got me in and out quickly in the mornings and had a good bedside manner. If I had a question, I generally got a timely call back. The one thing I would say is that the practice is very busy, so sometimes you have to be a little aggressive to make sure you get a call back or get taken care of quickly. However, I never felt like they weren't trying to give me a good experience. It's just hard with so many patients. The quality of the care was always great though.
Describe your experience with NYU Langone Fertility Center.
It's very efficient and well run. It's busy and very popular. It can be somewhat factory like. Honestly, there is just no other efficient way to get that many people through the process. However, they always gave me the time I needed.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
My workup was paid for by insurance. My IUI was supposed to be covered by insurance but the insurance said my numbers were low, and they refused to cover IUI without drugs, so I paid for it myself rather than use drugs I didn't think I needed. I got pregnant on the first try. :)
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
1 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
8
NPS
8
Age 32 - 33
2 IUI
1 IVF
European
Income $500K
Marketer or PR
2nd of 2 Docs
1 IUI With Other Docs
Neutral
Neutral
Successful
Dr. Grifo provided excellent care and clearly made us aware of the process and managed expectations appropriately. He made himself available for phone consultations during each step of the process....Made himself accessible for individual phone consultations. Emphasized us knowing about the option of genetic screening, which was important to us.... Dr. Grifo followed a medium aggressive drug plan for me.
Strengths [of NYU]: Experience, efficiency, availability Weaknesses: Rotating Dr's every time you go in for an apt.... [The nursing staff were] Efficient and always made themselves available for my questions and explaining the next steps of the process.... 17,500 for retrieval. Total after implantation and drugs was close to ~25k... Dr. Grifo followed a medium aggressive drug plan for me.
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo provided excellent care and clearly made us aware of the process and managed expectations appropriately. He made himself available for phone consultations during each step of the process.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Ensure to keep track of your own records of hormones, blood tests etc.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Made himself accessible for individual phone consultations. Emphasized us knowing about the option of genetic screening, which was important to us.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
Dr. Grifo followed a medium aggressive drug plan for me. I do not recall the exact protocol, but I did not respond as expected and only ended up having one ovary really respond and 3 eggs retrieved. Luckily, we had one healthy blastocyst that resulted in a healthy pregnancy.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Efficient and always made themselves available for my questions and explaining the next steps of the process.
Describe your experience with NYU Langone Fertility Center.
Strengths: Experience, efficiency, availability Weaknesses: Rotating Dr's every time you go in for an apt.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Very efficient and the Dr's were mostly great to work with.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
17,500 for retrieval. Total after implantation and drugs was close to ~25k
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
I very much agreed with Dr. Grifo's approach of only implanting one embryo and doing genetic testing. He stressed the importance of having a healthy pregnancy - considering the risks to the mother, instead of just focusing on getting pregnant and risking multiples.
8
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2015 - 2016, Successful
NPS
9
NPS
9
Age 32 - 33
Male Factor
European
Income $100K - $199K
Doctor
1st of 3 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Berkeley was easy to talk to and very knowledgable. He rattles off a million statistics and can tell you your chances of getting pregnant based on x, y and z. We saw him three times. The initial consultation, the second consultation when IUI didn't work, and lastly when I was pregnant. I found him compassionate, trustworthy and would highly recommend.... After three failed IUIs we moved onto IVF with PGS- was pregnant after first attempt.
It's hard not to feel like you are in a fertility factor with the sheer number of patients present and the efficiency you are seen with. I don't see this as a bad thing. Most of the nurses and doctors are warm.... Strength in numbers- very busy clinic [NYU] means they have the experience and resources. All staff were very knowledgable, everything was very well organized. Two weaknesses were one incident of poor communication regarding shipment of medication and their billing department- unorganized and difficult to reach by phone.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
Dr. Berkeley was easy to talk to and very knowledgable. He rattles off a million statistics and can tell you your chances of getting pregnant based on x, y and z. We saw him three times. The initial consultation, the second consultation when IUI didn't work, and lastly when I was pregnant. I found him compassionate, trustworthy and would highly recommend.
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
Don't expect to be hand held throughout the process.
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
It's hard not to feel like you are in a fertility factor with the sheer number of patients present and the efficiency you are seen with. I don't see this as a bad thing. Most of the nurses and doctors are warm. I had been seen once by one of the more prominent doctors there and months later running into me in the elevator he remembered who I was. Very impressive.
Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center and their degree of success.
After three failed IUIs we moved onto IVF with PGS- was pregnant after first attempt.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Very knowledgable and usually compassionate.
Describe your experience with NYU Langone Fertility Center.
Strength in numbers- very busy clinic means they have the experience and resources. All staff were very knowledgable, everything was very well organized. Two weaknesses were one incident of poor communication regarding shipment of medication and their billing department- unorganized and difficult to reach by phone.
Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center.
IUI and IVF were covered by insurance. PGS was not- we paid around $8,000 based on embryo count.
Describe Alan Berkeley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
I highly respect the fact that more than one embryo implantation is NOT recommended by the clinic. They put the patient and baby's health ahead of the numbers game.
9
Doctor
Alan Berkeley
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unknown Success
NPS
10
NPS
10
Age 35 - 37
4 IUI
Unexplained
East Asian
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Unexplained fertility on our part, so we tried 4 IUI's (1 natural, 3 with clomid) which all failed....Dr. Grifo is a highly professional, honest and caring doctor, who doesn't try to 'sell' you on any fertility services. In the several meetings I have had with him, he has always been very frank yet warm, ready to share with us data from his years of research and work, and also understand how that understanding should be applied to us.
Orientation session [at NYU] that you must attend is very informative. Billing is straightforward for the most part, however those on the staff who are responsible for processing pre-authorizations of insurance are not the most responsive always -- you need to be persistent at times to get the information you need....The costs quickly add up; estimate ~$25-30K for first cycle (including PGS, meds, anaesthesia), that doesn't include the $4K per transfer after the initial.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is a highly professional, honest and caring doctor, who doesn't try to 'sell' you on any fertility services. In the several meetings I have had with him, he has always been very frank yet warm, ready to share with us data from his years of research and work, and also understand how that understanding should be applied to us.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
Unexplained fertility on our part, so we tried 4 IUI's (1 natural, 3 with clomid) which all failed. This time around we are doing our first IVF with frozen transfer, and I was put on follistim, menopur and cetrotide with lupron trigger. I was responding very well to the medications (estradiol to ~5,000), so the dosage was taken down over the stimulation period.
Describe your experience with NYU Langone Fertility Center.
Orientation session that you must attend is very informative. Billing is straightforward for the most part, however those on the staff who are responsible for processing pre-authorizations of insurance are not the most responsive always -- you need to be persistent at times to get the information you need.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
The costs quickly add up; estimate ~$25-30K for first cycle (including PGS, meds, anaesthesia), that doesn't include the $4K per transfer after the initial.
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2016, Successful
NPS
10
NPS
10
Age 35 - 38
3 IUI
1 IVF
Endometriosis
Unexplained
European
Ashkenazi Jewish
Income $100K - $199K
Professor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Jamie] Grifo is one of very few doctors who doesn't talk down to his patients, but instead equips them with the information they need to decide on a course of action. I really appreciate that! I suspect this is partly because he is *not* insecure and because he is well-informed (partly due to undertaking research himself).
[NYU Fertility's] Strengths: extremely well-organized, with cutting-edge knowledge of procedures and expertise. Weaknesses: Sometimes it can be hard to get in touch of nurses by phone....Grifo is a straight-forward communicator, meeting with my husband and I a few times to talk about options and setting up a treatment plan. I felt he was doing evidence-based (rather than anecdote-based) medicine, and I got great results.
How was your experience with James Grifo at NYU Langone Fertility Center?
Grifo is a straight-forward communicator, meeting with my husband and I a few times to talk about options and setting up a treatment plan. I felt he was doing evidence-based (rather than anecdote-based) medicine, and I got great results.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Take advantage of his expertise, and don't hesitate to ask questions.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Grifo is one of very few doctors who doesn't talk down to his patients, but instead equips them with the information they need to decide on a course of action. I really appreciate that! I suspect this is partly because he is *not* insecure and because he is well-informed (partly due to undertaking research himself).
Describe your experience with the nursing staff at NYU Langone Fertility Center.
There is a team of people you deal with. I found them all very nice in person. My one complaint is that they could be difficult to reach by phone. My calls, even during business hours to the nursing staff, often went to the answering service. If you have a busy schedule, it can be easy to miss the call they place back resulting in a lot of frustrating phone tag.
Describe your experience with NYU Langone Fertility Center.
Strengths: extremely well-organized, with cutting-edge knowledge of procedures and expertise. Weaknesses: Sometimes it can be hard to get in touch of nurses by phone.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Very easy, usually a wait of less than 20 minutes.
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, 31 Eggs Frozen
NPS
7
NPS
7
Age 42 - 43
3 Egg Freezing
Ashkenazi Jewish
Income $500K
Investor
1st of 3 Docs
3 Embryo Freezing With Other Docs
Donor Sperm
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Grifo is incredibly knowledgeable and overall is a great doctor. However, the time taken with me as a patient was higher at other clinics, as was the granularity of answers...Dr. Grifo is a very knowledgeable doctor. My experience overall with NYU was positive, as far as it went... However, it was unclear at the end of it whether I had enough eggs to be a true insurance policy. Additionally the hormone dose used was higher than at other clinics, where my results were similar...
The nursing staff is phenomenal at NYU...Efficient and not unpleasant, although assembly line...I had mild OHSS post treatment. There are medications that can be given to diminish this (ganirelex or cetrotide for a few days). While the other clinics I have been to were willing to provide that, NYU will not, which makes the recovery time much more prolonged and difficult...
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is a very knowledgeable doctor. My experience overall with NYU was positive, as far as it went. The process itself was straightforward. However, it was unclear at the end of it whether I had enough eggs to be a true insurance policy. Additionally the hormone dose used was higher than at other clinics, where my results were similar.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Ask his thought process behind the hormone doses he chooses. Also ask his viewpoint on whether eggs or embryos makes more sense, given your age and goals.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is incredibly knowledgeable and overall is a great doctor. However, the time taken with me as a patient was higher at other clinics, as was the granularity of answers.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
300 follistim, 300 menopur, 5 days clomid, ganirelex
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff is phenomenal at NYU
Describe your experience with NYU Langone Fertility Center.
I had mild OHSS post treatment. There are medications that can be given to diminish this (ganirelex or cetrotide for a few days). While the other clinics I have been to were willing to provide that, NYU will not, which makes the recovery time much more prolonged and difficult.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Efficient and not unpleasant, although assembly line
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
$9200 per egg freeze cycle, $1000 for anesthesia. Med costs were separate and above this
7
Doctor
James Grifo
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
7
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
4
NPS
3
Age 35
1 IUI
European
Income $200K - $499K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Alan is very knowledgeable and he does try to get as much of your background history as possible. He does follow up on you if you call or if you have a question. I would say the weakness is that he follows a protocol and doesn't feel that he ajusts the same to the patience needs... I was never offered some kind of comfort by the nurses. The doctor was very to the point but a bit cold in my opinion. And has you know all woman that are passing thru a treatment have to be almost warriors not only physically but physiologically.
I felt that I was only one more woman trying to get pregnant [at NYU]. It almost felt like a factory, we all seam to be following the same treatments and schedule. I was never offered some kind of comfort by the nurses. The doctor was very to the point but a bit cold in my opinion. And has you know all woman that are passing thru a treatment have to be almost warriors not only physically but physiologically.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
Dr Alan is very knowledgeable and he does try to get as much of your background history as possible. He does follow up on you if you call or if you have a question. I would say the weakness is that he follows a protocol and doesn't feel that he ajusts the same to the patience needs
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
make as many questions as you can so that you get all explain. Try to think of those before hand. Ask for psychological support if you need
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
I felt that I was only one more woman trying to get pregnant. It almost felt like a factory, we all seam to be following the same treatments and schedule. I was never offered some kind of comfort by the nurses. The doctor was very to the point but a bit cold in my opinion. And has you know all woman that are passing thru a treatment have to be almost warriors not only physically but physiologically.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
They are knowledgeable but quite cold in my option. Felt like I was one more number....
Describe your experience with NYU Langone Fertility Center.
Good space. In my option a bit bad located. Check in is easy. I wish they had mychart active or a patience portal.
4
Doctor
Alan Berkeley
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
4 of 5
3
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unknown Success
NPS
10
NPS
10
Age 47 - 48
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
East Asian
Latinx
Income $200K - $499K
Only Doc Seen
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Berkeley [at NYU] was straightforward and didn't sugar coat anything. I really liked that, because I felt I was in the hands of a professional. My husband was really impressed by his down to earth attitude and the fact that the doctor didn't try to sell us onto anything. He was not pushy, it took husband and I 10 months to go ahead with our treatment.
Dr Berkeley [at NYU] was straightforward and didn't sugar coat anything. I really liked that, because I felt I was in the hands of a professional. My husband was really impressed by his down to earth attitude and the fact that the doctor didn't try to sell us onto anything. He was not pushy, it took husband and I 10 months to go ahead with our treatment.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
Dr Berkeley was straightforward and didn't sugar coat anything. I really liked that, because I felt I was in the hands of a professional. My husband was really impressed by his down to earth attitude and the fact that the doctor didn't try to sell us onto anything. He was not pushy, it took husband and I 10 months to go ahead with our treatment.
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
Bring your questions, it will be answered by a man of science.
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
In my initial consultation we had a chat about my age, my husband's age, what that meant for my treatment, that I would need to go straight to donor eggs. I really appreciated his frankness.
Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center and their degree of success.
I'm getting "cycle-ready" so I am in the beginning stages, I am due to have my uterus filled with saline to test it this week.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
N/A yet
Describe your experience with NYU Langone Fertility Center.
Clean, not crowded, comfortable. Felt expensive yet professional
Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center.
I have insurance so I just pay a small co-pay
10
Doctor
Alan Berkeley
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 31
1 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $100K - $199K
Business Executive
1st of 4 Docs
12 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Be ready for the most direct doctor you have ever met...Dr. Noyes gave me assurance that she would do everything she could to get me pregnant as soon as possible. She could have had me go through 5 more IUs, but instead she understood my urgency and went straight for IVF...She is extremely straight forward and was confident that her team would do what needed to get done to get the results we were looking for. After a couple years of trying, I was very skeptical of a new fertility doctor but she gave me an assurance when others would not. She looked me square in the face after I sat in her office sobbing that she would get me pregnant. And I believed her and 4 months later she did.
The nursing staff [at NYU] was very sweet and efficient, i never had to wait too long....Be ready for the most direct doctor you have ever met...Dr. Noyes gave me assurance that she would do everything she could to get me pregnant as soon as possible. She could have had me go through 5 more IUs, but instead she understood my urgency and went straight for IVF...She is extremely straight forward and was confident that her team would do what needed to get done to get the results we were looking for. After a couple years of trying, I was very skeptical of a new fertility doctor but she gave me an assurance when others would not. She looked me square in the face after I sat in her office sobbing that she would get me pregnant. And I believed her and 4 months later she did.
How was your experience with Nicole Noyes at NYU Langone Fertility Center?
She is extremely straight forward and was confident that her team would do what needed to get done to get the results we were looking for. After a couple years of trying, I was very skeptical of a new fertility doctor but she gave me an assurance when others would not. She looked me square in the face after I sat in her office sobbing that she would get me pregnant. And I believed her and 4 months later she did.
What's one piece of advice would you give a prospective patient of Nicole Noyes at NYU Langone Fertility Center?
Be ready for the most direct doctor you have ever met.
During treatment, were you treated like a number or a human with Nicole Noyes at NYU Langone Fertility Center?
Dr. Noyes gave me assurance that she would do everything she could to get me pregnant as soon as possible. She could have had me go through 5 more IUs, but instead she understood my urgency and went straight for IVF.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff was very sweet and efficient, i never had to wait too long.
Describe the costs associated with your care under Nicole Noyes at NYU Langone Fertility Center.
My insurance covered the IVF process so the costs were minimal. If your company is willing, definitely speak to them about adding ART coverage to the health insurance plan. It is NOT considerably more expensive for the org.
10
Doctor
Nicole Noyes
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
2
NPS
3
Age 41
1 IVF
East Asian
Income $200K - $499K
Sales Representative
1st of 2 Docs
4 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Berkely is a bit dated in his methods. He was not very proactive or aggressive in his approach. I felt he was too factual and did not provide sensitivity for patients during a difficult time.... For our only cycle with Dr Berkeley, we used a combination of frozen eggs and fresh eggs, however all of our frozen eggs did not survive the thaw which is very very rare. We do not feel it was handled properly.
The clinic [NYU] was too big, it was like a baby factory. You had to wait in a big waiting room with no privacy for up to an hour sometimes. It was an embarrassing and difficult environment.... Individually they [the nursing staff] were nice, but there were too many patients each day. You did not feel like you received personal service and the wait was long.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
For our only cycle with Dr Berkeley, we used a combination of frozen eggs and fresh eggs, however all of our frozen eggs did not survive the thaw which is very very rare. We do not feel it was handled properly.
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
Dr Berkely is a bit dated in his methods. He was not very proactive or aggressive in his approach. I felt he was too factual and did not provide sensitivity for patients during a difficult time.
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
The clinic is too big and you did not receive personal care.
Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center and their degree of success.
Menopur Follistim
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Individually they were nice, but there were too many patients each day. You did not feel like you received personal service and the wait was long.
Describe your experience with NYU Langone Fertility Center.
The clinic was too big, it was like a baby factory. You had to wait in a big waiting room with no privacy for up to an hour sometimes. It was an embarrassing and difficult environment.
Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center.
Approximately $15k per cycle
2
Doctor
Alan Berkeley
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Explained risks
2 of 5
Adaptability
2 of 5
3
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
0
NPS
0
Age 33 - 34
Anovulation
PCOS
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
Sales Representative
1st of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I only saw her [Dr. Elizabeth Fino] twice in 6 months - all monitoring appointments were done by nurses.... She didnt recommend testing other than hormone blood work and ultrasound and pushed me to begin medication. In retrospect she should have recommended a HSG, male factor testing, immune factor testing, Prometrium challenge, etc.... Never saw same nurse twice. Injured during ultrasound - sore for a week after. No compassion, sometimes testing done with the door open or with another attending trainee without asking for permission. Misspelled and misprounced my name. Awful experience.
It’s [NYU- 1st Ave] a cattle call. Expect to wait 2-3 hours for your monitoring appointments. Impersonal. Unless you’re ready for IVF this isn’t the place for you. I can’t think of many upsides for NYU as I had a generally terrible experience.... Never saw same nurse twice. Injured during ultrasound - sore for a week after. No compassion, sometimes testing done with the door open or with another attending trainee without asking for permission. Misspelled and misprounced my name. Awful experience.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
She didnt recommend testing other than hormone blood work and ultrasound and pushed me to begin medication. In retrospect she should have recommended a HSG, male factor testing, immune factor testing, Prometrium challenge, etc.
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
If you aren’t ready for IVF don’t bother.
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
I only saw her twice in 6 months - all monitoring appointments were done by nurses.
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
NA
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Never saw same nurse twice. Injured during ultrasound - sore for a week after. No compassion, sometimes testing done with the door open or with another attending trainee without asking for permission. Misspelled and misprounced my name. Awful experience.
Describe your experience with NYU Langone Fertility Center.
It’s a cattle call. Expect to wait 2-3 hours for your monitoring appointments. Impersonal. Unless you’re ready for IVF this isn’t the place for you. I can’t think of many upsides for NYU as I had a generally terrible experience.
Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.
Under $500 for consultation and basic diagnostics test.
Describe Elizabeth Fino's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
NA
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at NYU Langone Fertility Center.
Nothing went right.
0
Doctor
Elizabeth Fino
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
NYU Langone Fertility Center
NY - 53rd Street (Eastside)
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5