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OB/GYN Associates of WNY

2 doctors work here

Rated 6.8
Strongly recommend: 50%Don't recommend: 50%6.8
50% strongly recommend
5 reviews
Operations
7
7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.5
8.5
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
6.5
6.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
7
7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.6
7.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication
2 doctors work here
NPS
7.4
Average Doctor Score
Carmen Todoro (OB/GYN)
OB/GYN Associates of WNY
100% strongly recommend
2 Reviews
Rated 10
Strongly recommend: 100%10
Jay Bolnick (OB/GYN)
OB/GYN Associates of WNY
0% strongly recommend
3 Reviews
Rated 4.8
Neutral: 20%Don't recommend: 80%4.8

This clinic has 1 office
Visit clinic website

West Seneca
3050 Orchard Park Rd
West Seneca, NY 14224
716-675-5222

5 patient reviews

Most Recent
Strongly Recommend
50%
Neutral
0%
Don't Recommend
50%
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
4
NPS
4
Age 37 - 38
1 IVF
Male Factor
European
Income $100K - $199K
2nd of 2 Docs
3 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
During my IVF cycl [with Dr. Jay Bolnick] I was monitored every few days through ultrasound and advised to drink a lot of fluids and consume extra protein. I don’t really feel that he used any special protocols. Just basic IVF meds and monitoring...He took the time to explain at consultation and procedures but when I was having issues for baselines for frozen embryo transfer there were issues that weren’t addressed and when I tried to call the office I never received calls back.
I was happy with my care at this clinic [Ob/GYN Associates of WNY] up until the point the infertility nurse left the practice mid-cycle and months passed by without an adequate replacement...For the most part there were no issues until the fertility nurse left the practice. After that point I had issues getting my prescriptions called into pharmacy and had issues getting responses and call backs about treatment options
How was your experience with Jay Bolnick (OB/GYN) at OB/GYN Associates of WNY?
Dr Bolnick explained things fairly well at consultation and when we proceeded with IVF The retrieval went smoothly. I was disappointed that we only had 2 embryos frozen out of 13 retrieved and were unable to do a fresh transfer. When I returned to the office for baseline testing, there were issues with lining thickness and I was unable to go forward with frozen embryo transfer for 3 months in a row. I attempted to address the issues and figure out what we could do to move forward and got no response in several occasions from the dr or nurses
What's one piece of advice would you give a prospective patient of Jay Bolnick (OB/GYN) at OB/GYN Associates of WNY?
Stay on top of your treatment and keep pushing for answers if you don’t get a response
During treatment, were you treated like a number or a human with Jay Bolnick (OB/GYN) at OB/GYN Associates of WNY?
He took the time to explain at consultation and procedures but when I was having issues for baselines for frozen embryo transfer there were issues that weren’t addressed and when I tried to call the office I never received calls back.
Describe the protocols Jay Bolnick (OB/GYN) used in your cycles at OB/GYN Associates of WNY and their degree of success.
During my IVF cycle I was monitored every few days through ultrasound and advised to drink a lot of fluids and consume extra protein. I don’t really feel that he used any special protocols. Just basic IVF meds and monitoring.
Describe your experience with your nurse at OB/GYN Associates of WNY.
The nurse I was assigned was great at keeping in touch and helping with my care. Unfortunately, she left he lractice midway through my cycle and they did not have a replacement, leaving me with unanswered questions and concerns
Describe your experience with OB/GYN Associates of WNY.
I was happy with my care at this clinic up until the point the infertility nurse left the practice mid-cycle and months passed by without an adequate replacement. I’ve heard they hired a new fertility nurse since but I decided to transfer my care elsewhere after months of not getting answers about issues with treatment
Describe your experience with your monitoring appointments at OB/GYN Associates of WNY.
Monitoring appointments were scheduled very early in the morning (usually before 7am) which was slightly inconvenient but there was usually no or very little wait unpin arrival
Describe the costs associated with your care under Jay Bolnick (OB/GYN) at OB/GYN Associates of WNY.
My insurance covered monitoring and blood work cost but did not cover the cost of IVF procedure. From what I have heard his cost is in he lower side for IVF but I never researched or compared pricing
Describe Jay Bolnick (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OB/GYN Associates of WNY.
I didn’t speak with him about this so don’t have any comments either way in this topic
What specific things went wrong at OB/GYN Associates of WNY?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
Describe the specific things that went wrong at OB/GYN Associates of WNY.
For the most part there were no issues until the fertility nurse left the practice. After that point I had issues getting my prescriptions called into pharmacy and had issues getting responses and call backs about treatment options
4
Doctor
Jay Bolnick (OB/GYN)
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
2 of 5
4
Clinic
OB/GYN Associates of WNY
West Seneca
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
NPS
4
NPS
3
Age 28 - 30
3 IUI
Anovulation
PCOS
Income $0 - $49K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
There was always long waiting times in the office [OBGYN Associates of WNY], doctor [Bolnick] was always in hurry with other things to do...Doctor was a nice person, made little jokes to ease any awkwardness during iui. However, it was always a long wait when it came to seeing him, he talked somewhat fast and seemed to be in a hurry with a lot of other things to take care of. So I wouldn’t ask many questions. I’d call the office at a later day with any questions I may have.
The clinic [OBGYN Associates of WNY] is overall very busy. Waiting times are long and everything seems rushed. The nurses and doctor [Bolnick] always have a lot to tend to so you never know what’s next...She [nurse] was nice, she seemed to have too much on her plate and couldn’t keep up. She always seemed a little stressed when asked questions and it was playing phone tag to get answers...
How was your experience with Jay Bolnick (OB/GYN) at OB/GYN Associates of WNY?
Doctor was a nice person, made little jokes to ease any awkwardness during iui. However, it was always a long wait when it came to seeing him, he talked somewhat fast and seemed to be in a hurry with a lot of other things to take care of. So I wouldn’t ask many questions. I’d call the office at a later day with any questions I may have.
What's one piece of advice would you give a prospective patient of Jay Bolnick (OB/GYN) at OB/GYN Associates of WNY?
Take time with your patients, show interest in them and the struggle they are facing, don’t make them feel like they are on a time limit when it’s their time to see you and ask questions.
During treatment, were you treated like a number or a human with Jay Bolnick (OB/GYN) at OB/GYN Associates of WNY?
There was always long waiting times in the office, doctor was always in hurry with other things to do.
Describe the protocols Jay Bolnick (OB/GYN) used in your cycles at OB/GYN Associates of WNY and their degree of success.
I used oral fertility meds for a while before switching to follistim. I used provera to bring on a period. Then started on a high dose of follistim for the first time. Which created to many follicles, overstimulation and a canceled cycle. The next cycle we did a low and slow procedure which produced a couple good sized follicles. Did an iui procedure, got a neg pregnancy test.
Describe your experience with your nurse at OB/GYN Associates of WNY. (Assigned nurse: Rose )
She was nice, she seemed to have too much on her plate and couldn’t keep up. She always seemed a little stressed when asked questions and it was playing phone tag to get answers.
Describe your experience with OB/GYN Associates of WNY.
The clinic is overall very busy. Waiting times are long and everything seems rushed. The nurses and doctor always have a lot to tend to so you never know what’s next. The doctor is fun. Makes little jokes to ease any akwardness and the nurse is nice and makes you feel more as a friend then patient.
Describe the costs associated with your care under Jay Bolnick (OB/GYN) at OB/GYN Associates of WNY.
$100 each follicle scan. $150 for consultation. $300 for IUI
What specific things went wrong at OB/GYN Associates of WNY?
  • Lost paperwork
  • Lost appointments
4
Doctor
Jay Bolnick (OB/GYN)
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
3 of 5
3
Clinic
OB/GYN Associates of WNY
West Seneca
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
4 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2005 - 2018, Successful
NPS
10
NPS
10
Age 31 - 44
Diminished Ovarian Reserve
Native American
Income $50K - $99K
Teacher
1st of 4 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Todaro is down to earth, honest, gentle and open to answering all the questions you may have. He provides excellent referrals, and has connections for all my associated needs... has been my gynecologist for over a decade and recently performed a laparoscopy-hysteroscopy-cyst removal. I felt completely at ease when he did the surgery because he explained the procedure fully, met with me before hand and followed up both with me and the other doctors involved in my fertility treatment. I healed exceptionally well and have nearly no scarring.
Overlook the brisk and less than friendly office staff [at OB/GYN Associates of WY] he works with because Dr. Todaro is great!...Dr. Todaro is compassionate and friendly. I feel completely at ease talking with Dr. Todaro, asking questions and during all exams and procedures. Dr. Todaro has been able to talk to me in language I understand throughout my fertility journey. My husband asked Dr. Todaro lots of questions and Dr. Todaro helped both of us understand what would take place during my surgery and recovery.
How was your experience with Carmen Todoro (OB/GYN) at OB/GYN Associates of WNY?
Dr. Todaro has been my gynecologist for over a decade and recently performed a laparoscopy-hysteroscopy-cyst removal. I felt completely at ease when he did the surgery because he explained the procedure fully, met with me before hand and followed up both with me and the other doctors involved in my fertility treatment. I healed exceptionally well and have nearly no scarring.
What's one piece of advice would you give a prospective patient of Carmen Todoro (OB/GYN) at OB/GYN Associates of WNY?
Overlook the brisk and less than friendly office staff he works with because Dr. Todaro is great!
During treatment, were you treated like a number or a human with Carmen Todoro (OB/GYN) at OB/GYN Associates of WNY?
Dr. Todaro is down to earth, honest, gentle and open to answering all the questions you may have. He provides excellent referrals, and has connections for all my associated needs.
Describe your experience with OB/GYN Associates of WNY.
Dr. Todaro is an excellent surgeon, diagnostician and gynecologist. Dr. Todaro is compassionate and friendly. I feel completely at ease talking with Dr. Todaro, asking questions and during all exams and procedures. Dr. Todaro has been able to talk to me in language I understand throughout my fertility journey. My husband asked Dr. Todaro lots of questions and Dr. Todaro helped both of us understand what would take place during my surgery and recovery. Dr. Todaro forwarded all information immediately to the other doctor involved in my car and communicated all information needed in a timely manner. Dr. Todaro has adjusted medications and tested me as needed and to my needs. I am glad I choose Dr. Todaro and continue to appreciate his care.
10
Doctor
Carmen Todoro (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OB/GYN Associates of WNY
West Seneca
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
2005 - 2018, Unsuccessful
NPS
10
NPS
10
Age 31 - 44
Diminished Ovarian Reserve
European
Middle Eastern
Native American
Income $50K - $99K
Teacher
1st of 5 Docs
1 IUI With Other Docs
IVF With Other Docs
Donor Eggs With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
excellent dr, answers questions very well, kind, offers referrals to experts, excellent network and superb surgeon, amazed how well I healed after he performed surgery, always treated me with kindness, listened and responded fully to all my questions, love Dr. Todaro!...Sadly I have no eggs and needed to be referred out to another clinic who he has expertly coordinated my care with...kind, considerate and knowledgable dr
highly recommend, Dr. Todaro is an expert who treats his patients with kindness, never had any significant problem here, they [OGAWNY] coordinated insurance issues well and responded promptly to any concerns, fully trust Dr. Todaro and his nursing staff...Office staff is a bit impersonal but does the job...don't be set back by his grumpy, crabby office staff, everyone else is nice there...kind, responsive and thorough [nursing staff]
How was your experience with Carmen Todoro (OB/GYN) at OB/GYN Associates of WNY?
excellent dr, answers questions very well, kind, offers referrals to experts, excellent network and superb surgeon, amazed how well I healed after he performed surgery, always treated me with kindness, listened and responded fully to all my questions, love Dr. Todaro!
What's one piece of advice would you give a prospective patient of Carmen Todoro (OB/GYN) at OB/GYN Associates of WNY?
don't be set back by his grumpy, crabby office staff, everyone else is nice there
During treatment, were you treated like a number or a human with Carmen Todoro (OB/GYN) at OB/GYN Associates of WNY?
kind, considerate and knowledgable dr
Describe the protocols Carmen Todoro (OB/GYN) used in your cycles at OB/GYN Associates of WNY and their degree of success.
Sadly I have no eggs and needed to be referred out to another clinic who he has expertly coordinated my care with
Describe your experience with the nursing staff at OB/GYN Associates of WNY.
kind, responsive and thorough
Describe your experience with OB/GYN Associates of WNY.
highly recommend, Dr. Todaro is an expert who treats his patients with kindness, never had any significant problem here, they coordinated insurance issues well and responded promptly to any concerns, fully trust Dr. Todaro and his nursing staff
Describe the costs associated with your care under Carmen Todoro (OB/GYN) at OB/GYN Associates of WNY.
Office staff is a bit impersonal but does the job
10
Doctor
Carmen Todoro (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OB/GYN Associates of WNY
West Seneca
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
2015, Unknown Success
NPS
8
NPS
10
Age 27
4 IUI
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr Bolnick is a good doctor. He wants the best for his patients and he will go the mile to help them out.
The care team [at OBGYN Associates] are great...One of the biggest downfalls is the wait to be seen. I have waited over a half hour past my appointment sometimes to be seen.
How was your experience with Jay Bolnick (OB/GYN) at OB/GYN Associates of WNY?
Dr Bolnick is a good doctor. He wants the best for his patients and he will go the mile to help them out. One of the biggest downfalls is the wait to be seen. I have waited over a half hour past my appointment sometimes to be seen. Overall he is a great Dr and his staff is WONDERFUL.
What's one piece of advice would you give a prospective patient of Jay Bolnick (OB/GYN) at OB/GYN Associates of WNY?
Have patience while waiting to be seen.
During treatment, were you treated like a number or a human with Jay Bolnick (OB/GYN) at OB/GYN Associates of WNY?
The care team are great. They will call me to check how I am doing and they know all about me and ask me each time about something we had talked about prior. They care about their patients.
Describe your experience with your nurse at OB/GYN Associates of WNY. (Assigned nurse: Susan Joseph )
They all care and want the same thing for me.
8
Doctor
Jay Bolnick (OB/GYN)
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
OB/GYN Associates of WNY
West Seneca
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
Review of

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