OC Fertility® + OC Biogenix®

2 doctors work here

Rated 9.3
Strongly recommend: 85%Neutral: 11%Don't recommend: 4%9.3
85% strongly recommend
51 reviews
Operations
9.4
9.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.9
7.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.2
9.2
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.5
7.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Newport Beach
1401 Avocado Ave., Ste 403
Newport Beach, CA 92660

51 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 38
1 Embryo Freezing (cancer)
Cancer
Latinx
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Sachdev was the most compassionate and patient doctor I have encountered. She literally saved my life by diagnosing my cancer. I will always be grateful to her for everything she has done for me. She is incredibly knowledgeable and has great bedside manners...[she]started my egg preservation treatment aggressively knowing that I only had one shot at this since I would ne having a complete hysterectomy. Thanks to her I was able to freeze 10 eggs for future fertilization, making my chances greater in becoming a future mother
My [OC Fertility] nurses went far and beyond to get me the resources I needed for my treatment and updated my chart timely and communicated all changes effectively...The clinic is great in keeping appointments timely. My appointments were always scheduled to fit my work schedule. The staff is very helpful and resourceful. They ensure that your needs are met and that you have a clear understanding of what your procedure will consist of.
How was your experience with Nidhee Sachdev at OC Fertility® + OC Biogenix®?
Dr Sachdev was the most compassionate and patient doctor I have encountered. She literally saved my life by diagnosing my cancer. I will always be grateful to her for everything she has done for me. She is incredibly knowledgeable and has great bedside manners.
What's one piece of advice would you give a prospective patient of Nidhee Sachdev at OC Fertility® + OC Biogenix®?
She is awesome I have nothing negative to say about her.
During treatment, were you treated like a number or a human with Nidhee Sachdev at OC Fertility® + OC Biogenix®?
The doctor was very compassionate and understanding. She made me feel comfortable and at peace throughout my entire procedure. She is amazing
Describe the protocols Nidhee Sachdev used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
Dr. Sachdev started my egg preservation treatment aggressively knowing that I only had one shot at this since I would ne having a complete hysterectomy. Thanks to her I was able to freeze 10 eggs for future fertilization, making my chances greater in becoming a future mother.
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: CRYSTAL AND Jessica)
Excellent staff. My nurses went far and beyond to get me the resources I needed for my treatment and updated my chart timely and communicated all changes effectively.
Describe your experience with OC Fertility® + OC Biogenix®.
The clinic is great in keeping appointments timely. My appointments were always scheduled to fit my work schedule. The staff is very helpful and resourceful. They ensure that your needs are met and that you have a clear understanding of what your procedure will consist of. They also ensured I had all the medications I needed throughout my treatment. Additionally, they assured that I administered my treatment medication with clear and concise directives.
Describe the costs associated with your care under Nidhee Sachdev at OC Fertility® + OC Biogenix®.
They assisted me with providing a discount due to my cancer diagnosis
Describe Nidhee Sachdev's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
Dr. Sachdev had a goal of retrieving 10 or more eggs and we did successfully.
10
Doctor
Nidhee Sachdev
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 43
East Asian
Income $100K - $199K
Lawyer
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Sachdev] explained everything clearly and gave me the hard numbers when I asked for them. She was honest and realistic. She answered my questions patiently. I saw her for every ultrasound. The one time I had to page her after hours she answered immediately. I really appreciate her caring manner and straightforward advice...Doctor talked to me about my preference first, and I had strong preference for single. She discussed the quality of our embryos and agreed that would be reasonable.
[OC Fertility is] small, which means more personal attention but also fewer available appointment slots. It also means they lack an on facility lab so all the labs are processed elsewhere. They are still able to give same day results by the end of the day...The only complaint I have is that their medication calendar wasn’t 100 percent accurate, I had to check and correct entries at least twice.
How was your experience with Nidhee Sachdev at OC Fertility® + OC Biogenix®?
She was great. She explained everything clearly and gave me the hard numbers when I asked for them. She was honest and realistic. She answered my questions patiently. I saw her for every ultrasound. The one time I had to page her after hours she answered immediately. I really appreciate her caring manner and straightforward advice.
What's one piece of advice would you give a prospective patient of Nidhee Sachdev at OC Fertility® + OC Biogenix®?
Come prepared with your questions each visit and bring something to write down notes after.
During treatment, were you treated like a number or a human with Nidhee Sachdev at OC Fertility® + OC Biogenix®?
She spent the time to listen and explain. She was honest and forthright.
Describe the protocols Nidhee Sachdev used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
Started with Lupron 10 ml during baseline period. Then started with Estrace patches (first two every other day, then one every other day), daily estradiol pill taken orally, and progesterone shots 1ml twice a day. Also baby aspirin and prenatal vitamin from beginning. For 5 days starting 2 days before FET, azithromycin and Medrol (steroid).
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: Angie)
This clinic is small and friendly. They take the time to make every patient feel welcome and known. They do a great job communicating how much they care, every single staff member. The only complaint I have is that their medication calendar wasn’t 100 percent accurate, I had to check and correct entries at least twice.
Describe your experience with OC Fertility® + OC Biogenix®.
It’s small, which means more personal attention but also fewer available appointment slots. It also means they lack an on facility lab so all the labs are processed elsewhere. They are still able to give same day results by the end of the day.
Describe the costs associated with your care under Nidhee Sachdev at OC Fertility® + OC Biogenix®.
$3650 for FET not including meds, plus about $750 for one year of embryo storage
Describe Nidhee Sachdev's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
Doctor talked to me about my preference first, and I had strong preference for single. She discussed the quality of our embryos and agreed that would be reasonable.
10
Doctor
Nidhee Sachdev
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Consult
NPS
10
NPS
10
Age 33 - 34
Uterine Fibroids
Recurrent Pregnancy Loss
European
Income $200K - $499K
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
she [Dr. Ghazal] assured me that we will make sure that the treatment plan that we use is working well, and if not adjust it accordingly. She explained that my treatment will be determined by my test results and how my body responds to medications so we can have the best possible outcome...She is very informative about all the risks and possibilities [of Eset]. She will give you her medical opinion, but knows that it is ultimately your decision and will do her best to give you a positive outcome regardless of your choice.
I always feel important and that they [staff at OC Fertility Clinic] care about the outcome of our journey...They all seem to be well educated in their specific "field". They answered any questions I had. They made me feel comfortable while I was there. Everyone has been very quick to respond to phone calls and emails...I was given different options [for cost] based on my situation, so I would say it would depend on your cycle and everything that needs to be done. My IVF cycle total was around $15,000. This does not include medications or any other tests outside of the cycle. Medications can range anywhere from $2,000+ depending on which treatment plan you are on. The positive about these prices (in my opinion) is that it is significantly less than my previous clinic and I feel that I am getting better care here at OC Fertility.
How was your experience with Sanaz Ghazal at OC Fertility® + OC Biogenix®?
From the moment I sent the email to her for a consultation she made me feel so comfortable. I was going through my second miscarriage at that time, and my previous doctor made me feel like a number. There was no sympathy or compassion. I contacted her before my miscarriage was even complete because I knew I was not going back to my previous doctor. She quickly responded to my email with condolences and empathy toward my situation. She set up a consultation just to hear my story and decide on the next steps, which I found very comforting. The fact that she was interested in hearing my story meant so much to me. The day I went in for my consultation, she immediately gave me a hug and told me how sorry she was for what I was going through. She listened to my story, and didn't interrupt me. After that we set up a follow up consult (so my husband could attend) to discuss the next steps and future plans. During our conversation she was so honest and informative about everything, but also gentle with how she delivered it. She said that she was personally handling all the ultrasounds, test results, and transfers. I LOVED this because it ensured that I would receive all the information and receive it truthfully. She showed me all of my test results and explained everything in great detail, and how each of those tests help determine our next steps. Things that my previous doctor never did. She showed me that I had a fibroid on my uterus and a cyst on an ovary that I was not informed of from my previous doctor. Thankfully she told me that she wasn't concerned about them, but we would keep an eye on them. It was just nice to know about those 1) because it's regarding my body and health which is important to know about in general, and 2) I can have all the facts about my situation to better understand what my next steps need to be. After she thoroughly answered all of my questions she explained that she wanted to do some additional tests since I had recurring miscarriages. We also needed to transfer all medical records and my last embryo to her office. This was an easy and hassle-free transition as her office did most of the work behind the scenes. We discussed our options and made a decision which unfortunately has been put on hold due to this virus. The entire process from initial consult to where we are now has been so easy and comfortable. We have spent so much on this process already, which unfortunately I feel was wasted with my previous doctor. I like to call this ivf process our "journey" because it's like any journey you take. There are up's and down's, hills and mountains to climb, rough roads to take, deep waters to swim through, but it's better to go through those with someone you can rely on to help you through them. I am confident that in the end my journey will have been worth every penny while working with Dr. Ghazal. I look forward to continuing my journey with her and her team! God bless her and OC Fertility!
What's one piece of advice would you give a prospective patient of Sanaz Ghazal at OC Fertility® + OC Biogenix®?
Don't be afraid to ask her as many questions as you need. She is there to answer them and to help you through this time. She will make sure you feel comfortable and well informed before you even leave her office.
During treatment, were you treated like a number or a human with Sanaz Ghazal at OC Fertility® + OC Biogenix®?
Everyone was very kind and compassionate. They checked on me and made sure that I got results back in a timely manner. I always feel important and that they care about the outcome of our journey. Dr. Ghazal is personally handling my journey through direct conversation, ultrasounds, transfer, and everything between. My last doctor was not usually available. Always was late or had schedule conflicts. Dr. Ghazal and her team try their best to ensure that this doesn't happen. I love the fact that I can contact her directly and she responds quickly. All these things make me feel like Dr. Ghazal and everyone at OC Fertility care about me and my journey.
Describe the protocols Sanaz Ghazal used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
At this time we are at the beginning of my cycle, so I can not answer this just yet. I can say that she assured me that we will make sure that the treatment plan that we use is working well, and if not adjust it accordingly. She explained that my treatment will be determined by my test results and how my body responds to medications so we can have the best possible outcome.
Describe your experience with the nursing staff at OC Fertility® + OC Biogenix®.
Everyone in the clinic has been so caring and compassionate. They all seem to be well educated in their specific "field". They answered any questions I had. They made me feel comfortable while I was there. Everyone has been very quick to respond to phone calls and emails. I can't speak enough good things about them, and we've only just begun!
Describe your experience with OC Fertility® + OC Biogenix®.
Right now I have no weaknesses to speak about. I don't think there are any, but as I have said, we are just at the beginning of our journey with OC Fertility. I have only positive comments about them. Everything has been so wonderful with them. I honestly wish that I had transferred with Dr. Ghazal to her new location before now.
Describe the costs associated with your care under Sanaz Ghazal at OC Fertility® + OC Biogenix®.
I was given different options based on my situation, so I would say it would depend on your cycle and everything that needs to be done. My IVF cycle total was around $15,000. This does not include medications or any other tests outside of the cycle. Medications can range anywhere from $2,000+ depending on which treatment plan you are on. The positive about these prices (in my opinion) is that it is significantly less than my previous clinic and I feel that I am getting better care here at OC Fertility.
Describe Sanaz Ghazal's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
She is very informative about all the risks and possibilities. She will give you her medical opinion, but knows that it is ultimately your decision and will do her best to give you a positive outcome regardless of your choice.
10
Doctor
Sanaz Ghazal
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2020, Successful
NPS
10
NPS
10
Age 38 - 44
12 IUI
Endometriosis
PCOS
Tubal Blockage
Uterine Fibroids
Recurrent Pregnancy Loss
Latinx
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
My experience with Dr. Moayeri is a refreshing one, and one of much relief after the poor experiences my husband and I encountered with other physicians...I was given a 0% chance of conceiving, and Dr. Moayeri took on that challenge -successfully- and gave us hope once again. Additionally, without her tenacity and professionalism, we would not have been able to have our procedures covered by my insurance. Her continued support, medication loans, and advocacy on our behalf made it clear to the insurance company that we were not going to go down without a fight.
The nursing staff [at OC Fertility] is sensitive, are tenacious advocates for their patients, and very knowledgeable. The staff and Dr. Moayeri take every birth and loss personally. They grieve and celebrate along with their patients as they experience the pain of miscarriages and the joys of live births...One of the many strengths of the clinic is organization. Every appointment begins and ends on time without compromising quality, humanism, and care. An area of improvement would be to increase patient parking. The limited parking is understandably an issue out of their control, but maybe a solution can be reached by collaborating with other physicians in the building.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
My experience with Dr. Moayeri is a refreshing one, and one of much relief after the poor experiences my husband and I encountered with other physicians. Before Dr. Moayeri, I had been discouraged from pursuing motherhood by other insensitive physicians. I was given a 0% chance of conceiving, and Dr. Moayeri took on that challenge -successfully- and gave us hope once again. Additionally, without her tenacity and professionalism, we would not have been able to have our procedures covered by my insurance. Her continued support, medication loans, and advocacy on our behalf made it clear to the insurance company that we were not going to go down without a fight. A fight we ultimately won!
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Trust the process and trust Dr. Moayeri's instructions. She is a true artist in her craft and will exhaust all possibilities before giving up. Going through infertility treatment is an emotional roller coaster, but Dr. Moayeri will not let you ride it alone. She will be your personal cheerleader and hold your hand through all the ups, downs, and loops.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Every consultation was more than your typical doctor's visit. My husband and I felt supported, educated, and well informed every step of the way. Sitting down with her was like sitting down with a friend full of compassion, sympathy, and a passion for bringing our dream of parenthood to fruition. During one of our many cycles, we experienced the unfortunate passing of my father. Dr. Moayeri demonstrated concern for my well being during this trying time by calling me every day to offer her help as a friend and physician.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
My cycles with Dr. Moayeri were all IUIs. Due to clotting issues and uterine infections, cycles were preceded by bacteria-specific antibiotics as well as D-dimer and other serum tests to prepare for a healthy pregnancy. My husband was referred to an endocrinologist to treat a pituitary issue that Dr. Moayeri suspected was causing his high FSH and prolactin levels and subsequently, his low sperm count. Thanks to Dr. Moayeri's excellent detective work, my husband is now under treatment, is doing much better, and we continue to work towards a second baby.
Describe your experience with the nursing staff at OC Fertility® + OC Biogenix®.
The nursing staff is sensitive, are tenacious advocates for their patients, and very knowledgeable. The staff and Dr. Moayeri take every birth and loss personally. They grieve and celebrate along with their patients as they experience the pain of miscarriages and the joys of live births.
Describe your experience with OC Fertility® + OC Biogenix®.
One of the many strengths of the clinic is organization. Every appointment begins and ends on time without compromising quality, humanism, and care. An area of improvement would be to increase patient parking. The limited parking is understandably an issue out of their control, but maybe a solution can be reached by collaborating with other physicians in the building.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
One full cycle of co-payments = $120
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
N/A
What specific things went wrong at OC Fertility® + OC Biogenix®?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at OC Fertility® + OC Biogenix®.
My HCG prescription was accidentally sent to a CVS pharmacy in my chart instead of a compounding pharmacy, also in my chart.
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 32 - 33
3 IUI
1 IVF
Unexplained
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Nidhee Sachdve has exceeded expectations for what we had hoped to receive in care from a doctor...She is genuine in her care for her patients and always emphasizes that she is accessible via phone if we need to call for follow up questions or concerns ...When our second IVF transfer protocol wasn't going as planned (my body wasn't responding appropriately), we stopped to reevaluate the course as she never moves forward unless she is positive it is the best option for the patient
The whole staff [at OC Fertility], from front desk to the nurses to nursing staff have been incredible. They always greet us warmly, remember us, and check in often. They speak professionally but also in a way that is genuine. The work well with each other and every one seems to be educated on each patient. The financial coordinator is also very kind and checks in with us too. Everyone feels invested in our success
How was your experience with Nidhee Sachdev at OC Fertility® + OC Biogenix®?
Dr. Nidhee Sachdve has exceeded expectations for what we had hoped to receive in care from a doctor. She is personable, intelligent, clear, and patient. She is genuine in her care for her patients and always emphasizes that she is accessible via phone if we need to call for follow up questions or concerns (this is rare). She is clear in her explanations of the body, procedures and treatments. She is clear in her intentions and is clear in her expectations of our fertility journey. When our second IVF transfer protocol wasn't going as planned (my body wasn't responding appropriately), we stopped to reevaluate the course as she never moves forward unless she is positive it is the best option for the patient. I have expressed to all my friends and family how much we appreciate Dr. Sachdev and how we wouldn't and couldn't be going through this with any one else. Her professional guidance and intelligence coupled with her capacity to connect on a human level makes her an extraordinary doctor.
What's one piece of advice would you give a prospective patient of Nidhee Sachdev at OC Fertility® + OC Biogenix®?
I would advise a prospective patient to trust Dr. Sachdev implicitly. It is often difficult to trust fully when others are dealing with your body and psyche especially in combination with the fragile path of infertility, but she is a gem of a doctor who genuinely cares.
During treatment, were you treated like a number or a human with Nidhee Sachdev at OC Fertility® + OC Biogenix®?
OC Fertility has doctors, nurses and staff that equally humanized the process for us as opposed to a sterile transactional experience. Everyone consistently greets us by name, knows the details of our fertility treatments and checks in on us accordingly. We had consultations with two other clinics before we found OC Fertility and we felt as if we were another number in line. Dr. Sachdev has been exceptional at balancing her professionalism with being personable.
Describe the protocols Nidhee Sachdev used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
My husband and I had tried "naturally" for a year before we saw Dr. Sachdev. We started with IUI treatments. I took femara (which is equivalent to clomid but better if you have migraines) for five days before the IUI. (Noted that the sperm count and quality wasn't the best nor the worst). We did three rounds of IUI and none of them took. After three rounds Dr. Sachdev let us know of the probability of getting pregnant from IUI after three rounds. We were well informed and decided to move forward with IVF. The egg retrieval we had 17 eggs, 12 became blastocysts and after genetic testing five came back as genetically "normal". My IVF transfer protocol started with me starting birth control (norethindrone, an alternative BC for people with migraines), on the third day of my period. Nine days later I had an ultra sound and began lupron shots (still taking BC). I stopped BC after 13 days and continued lupron shots in the stomach. The next week I lowered the lupron shot amount and began an estrace pill (estrogen). The week after I kept taking estrace and added two estrogen patches on my stomach. The week after I stopped taking lupron. During the ultrasound the doctor noticed I was growing a follice (even though lurpon and BC should have stopped it). So she upped my transefer date, I took a ovulation trigger shot, to make sure the follicle ovualted before the transer, and I took six days of progestrone shots twice a day in the top part of my glutes. The IVF transfer was unsuccessful. We moved right on to the next IVF cycle and half way through the doctor discovered I was growing a follicle again, even though she had me on BC and lupron longer. So we decided to stop half way and reevaluate how to move forward. We were going to start a natural FET cycle but covid-19 happened and now we are stalled.
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: Jessica, Krystal, Megan)
The whole staff, from front desk to the nurses to nursing staff have been incredible. They always greet us warmly, remember us, and check in often. They speak professionally but also in a way that is genuine. The work well with each other and every one seems to be educated on each patient. The financial coordinator is also very kind and checks in with us too. Everyone feels invested in our success and that feels encouraging during what feels like an often hopeless journey.
Describe your experience with OC Fertility® + OC Biogenix®.
OC Fertility is very clean, organized and accessible. The front desk staff is informed, professional and kind. The whole operation seems as if it operates smoothly and efficiently. They are an obvious team, truly they work together well. The clinic does not "sell" nor does it push you into procedures you aren't ready for. Our experience has been incredibly positive and structured just for our needs.
Describe the costs associated with your care under Nidhee Sachdev at OC Fertility® + OC Biogenix®.
Th consultation was $260. Each IUI was $2,500. Each ultraound was $300. IVE embryo retrieval was $15,600 not including genetic testing which was $1,950. Medications were $9,000. IVF tranfer cost was $4,000 plus $1,200 for medications. This all doesn't include $800 HSG test, $2,200 genetic carrier screening, and other various tests.
Describe Nidhee Sachdev's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
Dr. Sachdev strongly suggested we only transfer one embryo at a time. The risk for twins is too great and we have (now four) frozen embryos.
10
Doctor
Nidhee Sachdev
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2020, Successful
NPS
10
NPS
10
Age 32 - 38
1 IVF
Endometriosis
Male Factor
Income $50K - $99K
Entrepreneur
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
[Dr. Moayeri] answered all my questions throughly and had lot's of compassion...I did 1 egg retrival with her. She got 30 eggs out of me. I was over stimulated unfortunately and had to go to Hoag Hospital a few days after my retrival to get the fluid drained...[she] would not let me put in more than 2 embryos at a time...I found out I was pregnant. Yay! I had my daughter 9 months later in July
The nursing staff [at OC Fertility Clinic] has been very friendly and good at booking me all my appointments when I need them and they always have gotten right back to me...the frozen transfers were around $5,000, and the egg retrieval and 1st frozen transfer was around $30,000 total with everything from beginning to end
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
DR. Moyari answered all my questions throughly and had lot's of compassion when my embryo transfers did not work out. She always made me feel that she would help me get pregnant and not to worry. She is very knowledgable and took the time to sit with me at each visit and came up with a good plan for my body.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Please see Dr. Moyari if you are having trouble getting pregnant. She is amazing!!
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moyari has great bedside manner and she truely cares.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
I don't know the dosages that I took with my medications but I did 1 egg retrival with her. She got 30 eggs out of me. I was over stimulated unfortunately and had to go to Hoag Hospital a few days after my retrival to get the fluid drained. My embroys were put in the freezer at that time. The next month Dr. Moyaeri put 2 girl embroys in me and unfortunately it didn't take. I waited 2 more months and then Dr. Moyari put 1 girl and 1 untested embryo in me and I found out I was pregnant. Yay! I had my daughter 9 months later in July 2012. I went back to see Dr. Moyari in October 2018. We decided to put 1 frozen boy embryo in. I found out I was pregnant but then a week later my numbers were dropping and then I found out that it was a chemical pregnancy. I was devistated. I still have 1 girl, 1 boy and 1 untested embro left and I really want to try 1 more time to give my daughter a sibling. Unfortunately, things are tough financially right now and I would love help to pay for 1 more transfer.
Describe your experience with the nursing staff at OC Fertility® + OC Biogenix®.
The nursing staff has been very friendly and good at booking me all my appointments when I need them and they always have gotten right back to me.
Describe your experience with OC Fertility® + OC Biogenix®.
I would tell a new patient that the IVF process is very expensive. I would also say to not give up hope and go through the process if they can cause it's worth it in the end I always refer DR. Sharon Moyari to everyone because she is so kind and makes this process alot easier due to her compassion.
Describe your experience with your monitoring appointments at OC Fertility® + OC Biogenix®.
The office always got me in for my ultrasound appointments whenever my schedule permitted. They were great!
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
I believe the frozen transfers were around $5,000, and the egg retrieval and 1st frozen transfer was around $30,000 total with everything from beginning to end.
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
Dr. Moyari would not let me put in more than 2 embryos at a time.
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 33
1 Egg Freezing (cancer)
1 Embryo Freezing (cancer)
Cancer
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I had one shot at egg retrieval before my chemotherapy started. So Dr. Sachdev used an aggressive round of hormone injections to get as many eggs as possible. She was able to harvest 10 eggs total...Fertility preservation wasn’t something we were prepared for at this stage in our life and Dr. Sachdev was our light through the dark. We got five perfect embryos...She is young but she really knows what she is doing.
Dr. Sachdev’s office [OC Fertility Clinic] had special pricing for patients dealing with cancer...the clinic is beautiful, and so much more cozy then the others we went to. It didn’t have that sterile feel or like you were just a number to them. They make you feel seen and heard. When you call the office someone actually answers the phone, you aren’t ever placed on hold for 30 minutes. The office really feels like it patient focused.
How was your experience with Nidhee Sachdev at OC Fertility® + OC Biogenix®?
I loved how straightforward she was with us. The facts were very reassuring in a time when there was a lot of unknown heading our way. I was diagnosed with cancer at 32 and she walked us through all the paperwork required to get assistance from the different organizations. Fertility preservation wasn’t something we were prepared for at this stage in our life and Dr. Sachdev was our light through the dark. We got five perfect embryos! We couldn’t be more pleased.
What's one piece of advice would you give a prospective patient of Nidhee Sachdev at OC Fertility® + OC Biogenix®?
Don’t hesitate to see her. She is young but she really knows what she is doing. Also, my very loving mother wanted to come to every appointment and Dr. Sachdev accommodated is every time.
During treatment, were you treated like a number or a human with Nidhee Sachdev at OC Fertility® + OC Biogenix®?
Everyone in the office knew our names and knew our story. They made a really bad situation so much easier by making us feel like family.
Describe the protocols Nidhee Sachdev used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
I had one shot at egg retrieval before my chemotherapy started. So Dr. Sachdev used an aggressive round of hormone injections to get as many eggs as possible. She was able to harvest 10 eggs total. From our first consultation we were informed to expect 1-3 chromosome normal embryos at the end of our treatment. So to our complete surprise we ended up with 5 perfect embryos! We have 3 boys and 2 girls.
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: They have an individual nurse for each part of the process. )
As I said previously, they entire staff made us feel like family. Everyone knew our names when we walked in and our story. They were always cheerful and happy to see us.
Describe your experience with OC Fertility® + OC Biogenix®.
Honestly the clinic is beautiful, and so much more cozy then the others we went to. It didn’t have that sterile feel or like you were just a number to them. They make you feel seen and heard. When you call the office someone actually answers the phone, you aren’t ever placed on hold for 30 minutes. The office really feels like it patient focused.
Describe the costs associated with your care under Nidhee Sachdev at OC Fertility® + OC Biogenix®.
Dr. Sachdev’s office had special pricing for patients dealing with cancer. It was very much appreciated during that time as we had a lot of medical bills popping up.
Describe Nidhee Sachdev's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
We haven’t gotten to that point in our treatment yet. We have to search for a surrogate, due to the cancer I won’t be able to carry our children.
10
Doctor
Nidhee Sachdev
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
10
NPS
10
Age 30 - 31
2 IUI
1 IVF
Anovulation
Unexplained
Ashkenazi Jewish
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
I felt that [Dr. Sachdev] truly cares about me, wanted me to understand the options, the pros and cons for different treatments and was truly rooting for me. When I was on the fence about different treatments she gave her opinions only when asked...makes herself available for random questions- even on weekends...When she had bad news to deliver, she was patient and empathetic while remaining hopeful that we can work together to get me pregnant without toxic positivity.
[OC Fertility Clinic] Easy to make appointments, high tech and clean office, always on time, prompt follow up, friendly staff, good communication, availability of additional resources, provided recommendations on support groups and acupuncturist...They remember small personal details and always ask and follow up about you...Always on time and follow up when they say they will follow up. So compassionate and friendly.
How was your experience with Nidhee Sachdev at OC Fertility® + OC Biogenix®?
Very warm personality, treats you like a human, not just a patient. Was very good at explaining complicated science in a way that both me and my husband could understand, set realistic expectations, was able to help me make thought decisions about my treatment, appreciated that she didn't jump to IVF right away and didn't push it, took the time to get to know us personally, makes herself available for random questions- even on weekends.
What's one piece of advice would you give a prospective patient of Nidhee Sachdev at OC Fertility® + OC Biogenix®?
Dont hold back on any questions no matter how silly or simple they may seem. She will take the time to explain in a way you understand- she is very patient, dont be embarassed.
During treatment, were you treated like a number or a human with Nidhee Sachdev at OC Fertility® + OC Biogenix®?
I felt that Dr. Sachdev truly cares about me, wanted me to understand the options, the pros and cons for different treatments and was truly rooting for me. When I was on the fence about different treatments she gave her opinions only when asked and talked to me as if I were her sister or family member, not a patient. She also made sure to start with small talk prior to big conversations- like TV shows we were watching, updates on trips planned- again she wanted me to feel like she cared not that she just needed to be get in and out of the appointment. When she had bad news to deliver, she was patient and empathetic while remaining hopeful that we can work together to get me pregnant without toxic positivity.
Describe the protocols Nidhee Sachdev used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
NA
Describe your experience with the nursing staff at OC Fertility® + OC Biogenix®.
So wonderful. They remember small personal details and always ask and follow up about you. Remain positive and empathetic. Almost painless blood draws- VERY IMPORTANT! Always on time and follow up when they say they will follow up. So compassionate and friendly.
Describe your experience with OC Fertility® + OC Biogenix®.
Strengths: Easy to make appointments, high tech and clean office, always on time, prompt follow up, friendly staff, good communication, availability of additional resources, provided recommendations on support groups and acupuncturist Weakness: cannot presently think of any
Describe the costs associated with your care under Nidhee Sachdev at OC Fertility® + OC Biogenix®.
NA
Describe Nidhee Sachdev's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
We only transferred 1 embryo, given my age, OR and desire to not have twins. I have another embryo to transfer when COVID restrictions are limited.
10
Doctor
Nidhee Sachdev
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2020, Successful
NPS
10
NPS
10
Age 47
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Consultant
1st of 3 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Moayeri has a lot of experience, but what I appreciated is that she left final decisions in MY hands. That is something I had not experienced with a prior provider...She is very education and empowerment focused. I felt she educated me, but was maternal when I needed a shoulder to cry on...She was always patient and positive, without painting an unrealistic picture of my changes. Having had treatment elsewhere before, I especially appreciated her candor.
[Nurses at OC Fertility Clinic are] Kind but knowledgable, they felt like part of Dr. Moayeri's team—an extension of her care...Know what you're looking for from your visit so those expectations are communicated to the doctors ahead of time. The staff is nice, but they seem a little rushed. Once you're in their system, they are kind and make as much time for you as you need. I've had care elsewhere, and never had this much contact with my actual doctor! For me, that is the ultimate prize, after having a healthy baby!
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moayeri makes you feel empowered and nurtured at the same time; as though you're in a safe pair of hands. She has a huge amount of experience, yet I saw *her* for my visits, and was never 'pawned off' to other staff. She explains things very well, even when I was nervous and had to ask her to repeat an entire procedure process all over again because I was overwhelmed and was alone, due to COVID. It was actually because of COVID that I felt I probably asked more questions than any patient, ever! She was always patient and positive, without painting an unrealistic picture of my changes. Having had treatment elsewhere before, I especially appreciated her candor.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Just see her! She will not waste your time. Come with your most difficult questions; she is the type of doctor who will listen and give you data-driven information back.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
She is very education and empowerment focused. I felt she educated me, but was maternal when I needed a shoulder to cry on.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
It's a little raw to get into my specific protocols, but she was able to pivot when things didn't go my way, so to speak. I was able to hang in there to make a positive result happen in a different way than I originally envisioned.
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: Brooke)
Kind but knowledgable, they felt like part of Dr. Moayeri's team—an extension of her care.
Describe your experience with OC Fertility® + OC Biogenix®.
Know what you're looking for from your visit so those expectations are communicated to the doctors ahead of time. The staff is nice, but they seem a little rushed. Once you're in their system, they are kind and make as much time for you as you need. I've had care elsewhere, and never had this much contact with my actual doctor! For me, that is the ultimate prize, after having a healthy baby!
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
Personal.
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
Dr. Moayeri has a lot of experience, but what I appreciated is that she left final decisions in MY hands. That is something I had not experienced with a prior provider (who happened to be a man).
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 42 - 43
1 IUI
1 IVF
Diminished Ovarian Reserve
East Asian
Income $100K - $199K
Consultant
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
The experience with [Dr Moayeri] has proven exceptional. Dr Moayeri proves approachable, personable, knowledgable, and compassionate. These traits coupled with her excellent team lead one to feel like a patient — not a number. Specifically, Dr Moayeri responds to inquiries after hours either via text or phone...gives a good list of supplements and additional modalities to try to optimize one’s health for treatment.
communication with the clinic [OC Fertility] proves seamless with quick responses from the IVF coordinator either via email or the OCF phone app, late into the night...Overall, a very friendly and considerate group to have the pleasure to come across. Specifically, Angelina (AJ), the care coordinator, is on point with responses. She is dedicated and committed to the patients she works with, as is evident by her after work-hours responses.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
The experience with Dr Moayeri has proven exceptional. Dr Moayeri proves approachable, personable, knowledgable, and compassionate. These traits coupled with her excellent team lead one to feel like a patient — not a number. Specifically, Dr Moayeri responds to inquiries after hours either via text or phone. Also, communication with the clinic proves seamless with quick responses from the IVF coordinator either via email or the OCF phone app, late into the night.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr Moayeri works with CCRM, a state-of-the-art lab, and touted as one of the best, if not the best, in the country.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr Moayeri or her colleague (Dr Sachdev) are present at all appointments, unlike my previous experience with RFC/Dr Lin. By being present, patients are given the opportunity to receive updates and have inquiries specific to their care answered on a routine basis. Also, it allows for building of rapport and comfort strengthening the physician-patient relationship — allowing for a more humane experience.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
#1 High dose agonist (Gonal 450IU daily)/antagonist protocol with estrogen priming—IUI; suspect to determine my response potential. #2 Flare protocol with estrogen priming—2 eggs collected; suspect as noted to be poor responder. #3 Moderate dose agonist (Gonal 375IU daily)/antagonist protocol with estrogen priming—current; suspect as poor response to flare protocol
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: Angelina (AJ) )
Overall, a very friendly and considerate group to have the pleasure to come across. Specifically, Angelina (AJ), the care coordinator, is on point with responses. She is dedicated and committed to the patients she works with, as is evident by her after work-hours responses. Believe she responded close to midnight one time. Also, Krystal, a member of the nursing staff, recommended that previously used Gonal pens be brought into the clinic so as to recollect the remaining Gonal for use. Her recommendation and extra effort led to savings roughly equivalent to 2 Gonal pens!!! Lastly, Krystal, AJ, Meghan, and colleagues always greet patients with a warm “hello” as patients are escorted to evaluation rooms.
Describe your experience with OC Fertility® + OC Biogenix®.
Would recommend giving the clinic a try! Dr Moayeri gives a good list of supplements and additional modalities to try to optimize one’s health for treatment. Give it a thorough read through! Strengths: —strong team of physicians and nursing staff. —CCRM is a top notch lab. Weakness: —Beautiful office location...nice ocean view whilst awaiting the physician but a drive if not near Newport.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
We used an insurance benefit and opted for 3 rounds of IVF. Thus, paid roughly 27k upfront. Then, $185 x 2.5 visits until deductible met then $50 co-pays for every visit. Also, IUI cost $28, Lastly, medication costs came to 5-8k/cycle.
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
Have not yet undergone transfer.
What specific things went wrong at OC Fertility® + OC Biogenix®?
  • Lost paperwork
  • Failed to call with results
Describe the specific things that went wrong at OC Fertility® + OC Biogenix®.
We did experience a delay in receiving results from the initial retrieval amidst the COVID pandemic, likely due to decreased staffing. Also, upon starting with the clinic, previous lab results needed to be emailed in twice, as the original set was not properly placed in our chart.
10
Doctor
Sharon E. Moayeri
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 38 - 39
1 IVF
Unexplained
South Asian
Income $100K - $199K
2nd of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
[Dr. Moayeri] saw me every time and she explain every thing to me at a high level...She called us when we had questions outside of appointment hours. She was the only doctor that took time to review my records before treatment...pivots when necessary and adjust your treatment as she receives new information...she was welcoming and encouraging
The nurses were fine. They helped me as much as they can and were always professional...forgot to call in my prescription or update me on stuff when I was told I was going to get calls...The front desk people always seem disorganized...For visits, ultrasounds and blood work, I paid out of pocket costs and I would say upwards of $15k. Not including meds.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moyari saw me every time and she explain every thing to me at a high level. I could have used a little more detail but everything was going the well so I did not push it. She called us when we had questions outside of appointment hours. She was the only doctor that took time to review my records before treatment.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
If you like details in every step of the process, she will explain it to you if you ask. She's very high level so don't expect that.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Every visit, she was welcoming and encouraging. During consultation, she took so much time to review my previous records and explain all our options to us.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
She pumped me full of drugs after knowing the other doctor did a mild treatment. Lots of injections, pills, check ups. She said her goal was for me to create as much eggs as possible to increase my chances and with my health and age, this was the way to go. She started me with one month of BCPs first.
Describe your experience with the nursing staff at OC Fertility® + OC Biogenix®.
The nurses were fine. They helped me as much as they can and were always professional.
Describe your experience with OC Fertility® + OC Biogenix®.
Strengths: Doctor is very knowledgeable. She pivots when necessary and adjust your treatment as she receives new information from the lab or during findings. Weaknesses: Doctor can be more detailed during the ultrasounds but I understand that could be a personality thing. She always answered my questions.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
For visits, ultrasounds and blood work, I paid out of pocket costs and I would say upwards of $15k. Not including meds.
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
None.
What specific things went wrong at OC Fertility® + OC Biogenix®?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at OC Fertility® + OC Biogenix®.
They were minor but the admin girls forgot to call in my prescription or update me on stuff when I was told I was going to get calls. They also either double booked me or did not have me on their calendar even though I scheduled an appointment. The front desk people always seem disorganized.
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
2016 - 2020, Successful
NPS
10
NPS
10
Age 37 - 41
4 IVF
Surrogacy
Diminished Ovarian Reserve
Endometriosis
Male Factor
Poor Egg Quality
Income $100K - $199K
Marketer or PR
1st of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Sharon Moayeri] has been extremely honest and forthcoming with expectations even if it was hard for me to accept. She was the only Dr. that discovered I had a gene for blood clots that potentially has saved my life. She was also the one that discovered I have an autoimmune. This was due to her thoroughness with my test results and her do diligence of working through why one of my transfers didn't take.
All the doctor's [at OC Fertility Clinic] are wonderful. The staff is friendly and patient. Even the receptionists are friendly. Sometimes you have to wait a while in the waiting room to be seen...Dr. Moayeri cares about each and every patient and she is there anytime you need to speak to her. After two failed transfers she was available the next morning to consult us and give us her recommendations. She has been honest from the beginning and she is straight forward.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
She has been extremely honest and forthcoming with expectations even if it was hard for me to accept. She was the only Dr. that discovered I had a gene for blood clots that potentially has saved my life. She was also the one that discovered I have an autoimmune. This was due to her thoroughness with my test results and her do diligence of working through why one of my transfers didn't take. I have worked with Dr. Moyeri for about 4 years now with infertility and she has never sugar coated anything and has always worked with me and my husbands decisions in what we wanted to do and she always gives her input and it's very appreciative.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Do NOT give up.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moayeri cares about each and every patient and she is there anytime you need to speak to her. After two failed transfers she was available the next morning to consult us and give us her recommendations. She has been honest from the beginning and she is straight forward.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
I was treated with injections and medication for infertility. I had poor ovarian reserve, so these medications helped increase the number of follicles I produced. She would change the medication dose if the cycle did not work.
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: Molly)
She is exceptional. She is caring, on top of everything, patient, calm and everything you are looking for when going through a journey as difficult as infertility.
Describe your experience with OC Fertility® + OC Biogenix®.
All the doctor's are wonderful. The staff is friendly and patient. Even the receptionists are friendly. Sometimes you have to wait a while in the waiting room to be seen. That's the only weakness I would say exists, if that's even a weekness.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
IVF is costly.
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
I trust her so I have no comments.
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
7
NPS
7
Age 35
3 IUI
Male Factor
Unexplained
East Asian
South Asian
Income $200K - $499K
Doctor
1st of 2 Docs
Neutral
Neutral
Unsuccessful
She [Dr. Moayeri] is very experienced and knowledgeable, but sometimes she goes over topics quickly like a memorized script since she has done it so many times. But I like her organization and presentation style, she uses pictures and graphs to help explain her point. She also gave me a detailed packet of the steps of the treatment, recommended supplements and description of all the different types of hormones and tests we need to do to evaluate me.
I like the location, it is near fashion island (so it's nice being able to shop right after) The office had nice decorations, and clean. The waiting room had wifi and free coffee. Very modern vibe, and easy parking available. There is a pharmacy downstairs so it's easy to pick up meds on the way out...Labs and tests were about $500, each ultrasound was $300 and we had probably 5 ultrasounds for each cycle, and the actual drugs $1000 and insemination was $500ish. So IUI is around $3000
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
She is very experienced and knowledgeable, but sometimes she goes over topics quickly like a memorized script since she has done it so many times. But I like her organization and presentation style, she uses pictures and graphs to help explain her point. She also gave me a detailed packet of the steps of the treatment, recommended supplements and description of all the different types of hormones and tests we need to do to evaluate me.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Make sure you request her and be flexible with your schedule, she doesn't work on weekends so you would be seeing her associate and not her. At times like that, you feel like the associate doesn't know your case and may have miscommunication.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
They took time during the consultation to get to know us as a couple and our concerns.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
We tried oral medication - Clomid for one cycle and the result was not as ideal. Then I purchased the Follistum pen - to give myself injections around my belly button to help increase the mature egg count. We did IUI cycles, and each time we needed additional ultrasound to check the lining, but the cost was $300 for each ultrasound
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: MOLLY)
My nurse was very sweet and professional each time I saw her. I did not like the care coordinator or the front office receptionist, they were unorganized with billing and payments.
Describe your experience with OC Fertility® + OC Biogenix®.
I like the location, it is near fashion island (so it's nice being able to shop right after) The office had nice decorations, and clean. The waiting room had wifi and free coffee. Very modern vibe, and easy parking available. There is a pharmacy downstairs so it's easy to pick up meds on the way out.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
Most of the treatment was not covered by insurance. Labs and tests were about $500, each ultrasound was $300 and we had probably 5 ultrasounds for each cycle, and the actual drugs $1000 and insemination was $500ish. So IUI is around $3000
What specific things went wrong at OC Fertility® + OC Biogenix®?
  • Lost paperwork
  • Failed to call with results
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at OC Fertility® + OC Biogenix®.
I am mainly upset about the billing department. A few times they said there is no copay and I leave after treatment, and a few weeks later calling to state I owe hundreds of dollars, and the receptionist just made mistake to not collect. I think the associate doctor also made a mistake after one of the inseminations, because she appeared less experienced and had to check with a vaginal ultrasound after, because she said the insertion tubule might have bent and shot the sperm out the other way
7
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
7
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
4 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
10
NPS
10
Age 37
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Middle Eastern
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Moayeri] was honest, blunt and compassionate all at the same time. She made me feel completely comfortable with her amazing bedside manner and fun attitude through such a hard, emotional, scary experience. Talking to her calmed me. Her intelligence on what she does is off the charts...Whenever something wasn’t working for me she would change it up immediately. I loved how she listened and never pushed anything on me.
To be honest the clinic [OC Fertility Clinic] was always clean and organized. Making an appointment was easy peasy! Always a warm smile to welcome you in the clinic. Oc fertility has a very nice ambiance, it’s very quiet and calm in there...She [Dr. Moayeri] made me feel completely comfortable with her amazing bedside manner and fun attitude through such a hard, emotional, scary experience.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
I would recommend Dr. Moayeri to everyone having fertility issues. I had seen a few other fertility drs. Before dr. Moayeri but when I had my fist appointment with her, I knew immediately she was going to my fertility dr. And I wanted to take this journey with her professional guidance. She was honest, blunt and compassionate all at the same time. She made me feel completely comfortable with her amazing bedside manner and fun attitude through such a hard, emotional, scary experience. Talking to her calmed me. Her intelligence on what she does is off the charts. I really appreciated that also. Whenever something wasn’t working for me she would change it up immediately. I loved how she listened and never pushed anything on me.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moayeri will take care of you through the whole process. Trust everything she says. Ask as many questions you want to, she will give you her honest opinion and answer every question in a way that will make sense to you. She will always take you on the route that is best for and won’t throw a bunch of medications at you. She’s careful with that and cares about your well being also.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
I felt like a human because she was so honest and understanding with me and it felt as tho she really cared and I wasn’t just some other patient. I knew she really wanted me to get the result I desired but she gave me real numbers and percentages of that happening or not and left the decision completely up to me and didn’t push me in any way.
Describe your experience with the nursing staff at OC Fertility® + OC Biogenix®.
They were all very friendly and sweet.
Describe your experience with OC Fertility® + OC Biogenix®.
To be honest the clinic was always clean and organized. Making an appointment was easy peasy! Always a warm smile to welcome you in the clinic. Oc fertility has a very nice ambiance, it’s very quiet and calm in there. I honestly can’t think of any weaknesses.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
The cost was roughly 30k I think.
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
3
NPS
0
Age 38 - 39
1 IVF
East Asian
Income $100K - $199K
3rd of 3 Docs
8 IUI With Other Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
During the retrieval process I didn’t have much of an issue with doctor but when it came to time for the transfer she had lost my first and best embryo during the procedure. Not only was there no follow up from the doctor [Dr. Moayeri] regarding the situation but there wasn’t much of an apology or compensation for my loss. ... The doctor didn’t have the best bedside manner but didn’t sugar coat anything as well.
Nursing team did not communicate changes in dose appropriately. Prescriptions were sometimes missed. ... The nursing staff is the weakest link at this clinic [OC Fertility]. Until they can get that fixed I don’t know if I would be recommending any new patients to this clinic. They are the heart of your treatment process and at most times the only one you are communicating with regards to your treatment and concerns, since you hardly ever receive any communication from the doctor herself.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
The doctor didn’t have the best bedside manner but didn’t sugar coat anything as well. During the retrieval process I didn’t have much of an issue with doctor but when it came to time for the transfer she had lost my first and best embryo during the procedure. Not only was there no follow up from the doctor regarding the situation but there wasn’t much of an apology or compensation for my loss.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Not the best doctor to see if you want someone that is empathetic to you. But she might be someone you might want to see if you need a second opinion or a different insight on your treatment.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
She was the second doctor I did a retrieval with and I don’t remember the specifics to the medication protocol but I do remember she did take a different approach but also emphasized the importance of diet and supplements that should be taken before and during the treatment. The results were a lot better with Dr Moayeri. Previously I had 27 eggs retrieved resulting in 4 embryos. But with Dr Moayeri I had 39 eggs retrieved and 16 embryos.
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: Amanda )
No communication from the nurses. I would have to constantly call and follow up about results and med doses. When I would leave a message for a call back most times I would never get a follow up call. Ultimately resulting in me having to make multiple calls. When asked why I wasn’t receiving appropriate communications, I would get an excuse that a call was made and a message was left, when clearly there were no messages left at any of the phone numbers or email that was provided.
Describe your experience with OC Fertility® + OC Biogenix®.
The nursing staff is the weakest link at this clinic. Until they can get that fixed I don’t know if I would be recommending any new patients to this clinic. They are the heart of your treatment process and at most times the only one you are communicating with regards to your treatment and concerns, since you hardly ever receive any communication from the doctor herself.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
Costs are high even with insurance
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
She definitely leaves the decision up to you. When asked for a professional opinion for your situation, she would just state all the possible risks and tell you to do your research and make the decision. In the future when asked for her professional opinion based on my record and treatment, I would appreciate more of a specific opinion and advice.
What specific things went wrong at OC Fertility® + OC Biogenix®?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Lost or damaged samples
Describe the specific things that went wrong at OC Fertility® + OC Biogenix®.
Nursing team did not communicate changes in dose appropriately. Prescriptions were sometimes missed. The doctor lost the first and best embryo I had. Resulting in having to go with a lower grade embryo.
3
Doctor
Sharon E. Moayeri
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
3 of 5
0
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
10
NPS
10
Age 46 - 48
Donor Eggs
Recurrent Pregnancy Loss
Income $100K - $199K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Moyari is very knowledgeable and left no stone unturned. She would consult with high risk doctors when needed, she would tweak and tailor my protocol accordingly each time. She was up to date on all the latests fertility treatments and procedures and was very compassionate when I miscarried twice. She made herself personally available to me even when not in the office or out of town.
The front office staff [at OC Fertility] is very coordinated and friendly. If I had one area of weakness it would be with the billing department. There were a few times billing codes were incorrect. At times I felt very uncomfortable when it came to paying for a cycle. It felt very businesslike and public...We are out of pocket about $80K at this point. That includes donor eggs, and 4 cycles....
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moyari is very knowledgeable and left no stone unturned. She would consult with high risk doctors when needed, she would tweak and tailor my protocol accordingly each time. She was up to date on all the latests fertility treatments and procedures and was very compassionate when I miscarried twice. She made herself personally available to me even when not in the office or out of town.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
That there are no guarantees and that she doesn't make any promises but will try everything in her toolbox to help you succeed.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moyari and her staff are very personable. They have gone out of their way to make me feel like I am being heard. They are accessible whenever needed to answer questions or respond to email or phone calls.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
The overall strategy was to produce a positive full term pregnancy using donor eggs due to my age. After the first miscarriage, she ran a significant number of tests to determine the cause. As it was unknown, subsequent protocols took into account my test results even if they were borderline. She covered all possible scenarios and proposed new procedures like plasma.
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: Krystal and AJ)
Both Krystal and AJ were very compassionate, knowledgeable and friendly. I felt like they truly cared about me and they were always very positive and never appeared or seemed irritated. They were very willing to help in any way possible and tailor their care to my specific needs.
Describe your experience with OC Fertility® + OC Biogenix®.
The front office staff is very coordinated and friendly. If I had one area of weakness it would be with the billing department. There were a few times billing codes were incorrect. At times I felt very uncomfortable when it came to paying for a cycle. It felt very businesslike and public.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
We are out of pocket about $80K at this point. That includes donor eggs, and 4 cycles.
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
I have no comments or concerns.
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 30 - 31
1 IVF
European
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I have cystic fibrosis and my health during IVF was a real concern for me. Dr Moayeri made it clear that I was her first priority. She contacted and consulted with my other doctors and made sure she was doing everything she could to keep me healthy. She created a great protocol for our egg retrieval and we were lucky enough to get multiple (healthy and cystic fibrosis free!) embryos...
The staff at OC Fertility is EXCELLENT! They respond to questions and concerns so quickly and spend a lot of time with patients in the office. I felt like they took amazing care of us during the egg retrieval process...Since I have cystic fibrosis, multiple embryo transfer would be very risky. Dr Moayeri made it clear she believes in SET only and that made me feel more comfortable.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr Moayeri is an excellent doctor. I can’t recommend her enough. She took so much time to make sure everything was right and I felt very comfortable in her care. We still need to go thought the FET process and I feel completely confident in her skills as a doctor.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Trust her, go in with lots of questions, but trust that she is an extremely qualified doctor and knows what she is doing.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr Moayeri and her team were excellent. I had seen a previous dr briefly before and I felt that my needs were not being met by her staff. I have cystic fibrosis and my health during IVF was a real concern for me. Dr Moayeri made it clear that I was her first priority. She contacted and consulted with my other doctors and made sure she was doing everything she could to keep me healthy. She created a great protocol for our egg retrieval and we were lucky enough to get multiple (healthy and cystic fibrosis free!) embryos.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
Unfortunately since I had my egg retrieval in 2018 I don’t remember the specifics.
Describe your experience with your nurse at OC Fertility® + OC Biogenix®.
The staff at OC Fertility is EXCELLENT! They respond to questions and concerns so quickly and spend a lot of time with patients in the office. I felt like they took amazing care of us during the egg retrieval process.
Describe your experience with OC Fertility® + OC Biogenix®.
The clinic is very well organized. I had a bad experience at a previous clinic and it was a night and day difference. OC Fertility treats their patients so well! My one minor complaint is to make sure if you have labs done they send them to the correct lab that works with your insurance. I received two extremely high bills for blood draws. Thankfully the billing staff was able to eventually correct the issue and I did not have to pay them, but it was still stressful to receive the bills.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
I don’t remember specific components, but we paid for everything out of pocket (insurance did not cover)
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
Since I have cystic fibrosis, multiple embryo transfer would be very risky. Dr Moayeri made it clear she believes in SET only and that made me feel more comfortable.
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 37 - 38
1 IVF
Unexplained
European
Latinx
Income $200K - $499K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Sharon Moayeri] spoke candidly about our options and the probability of achieving a pregnancy with each. She then highlighted the best option given our desired timeline and risk factors such as age. I did not feel pressured during the consultation to make a decision...Personally, I preferred seeing Dr. Moayeri at every appointment rather than the other doctor when she was not available. You want to schedule your procedures, for us retrieval and transfer, around her availability.
The clinic [OC Fertility] was attentive to answer questions. They cared about the outcome of the process and my overall state of mind. They even walked me through how to go through insurance for reimbursement on out of network expenses...They [nurses at OC Fertility] would take the time to show you how to administer medication, multiple times if necessary to ensure you are comfortable...a weakness would be that at times there would be a significant wait time (~45-60 minutes) for appointments...
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
She has a track record of success. The weekly appointments often involve a vaginal ultrasound. Dr. M ensures you are comfortable from the beginning. She is knowledgeable and efficient at every appointment. As a patient it is important to stay organized to be prepared to ask questions during your appointment. After the egg retrieval process, Dr. Moayeri would often call personally to follow up on the development of our embryos and discuss our options. She even gave us her personal number if we had any concerns. I definitely felt more at ease in the process because of her attentiveness to our concerns in building our family.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Be prepared for your appointments to ask all of your questions. Personally, I preferred seeing Dr. Moayeri at every appointment rather than the other doctor when she was not available. You want to schedule your procedures, for us retrieval and transfer, around her availability.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moayeri took time during our consultation to answer all of our questions thoroughly. This process was a huge investment for us and we wanted to feel confident in our decision. She spoke candidly about our options and the probability of achieving a pregnancy with each. She then highlighted the best option given our desired timeline and risk factors such as age. I did not feel pressured during the consultation to make a decision.
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: Angie)
My husband and I enjoyed the nursing staff. They would take the time to show you how to administer medication, multiple times if necessary to ensure you are comfortable. There is also a general nurse email that you can send questions about symptoms or your protocol. The staff was pretty prompt with their responses. Angie was our favorite. She would often just talk to us. This often distracted us from a blood draw or our current stress. We definitely did not feel like a number but that we had more personalized care.
Describe your experience with OC Fertility® + OC Biogenix®.
The clinic was attentive to answer questions. They cared about the outcome of the process and my overall state of mind. They even walked me through how to go through insurance for reimbursement on out of network expenses. If I were to be knit picky, a weakness would be that at times there would be a significant wait time (~45-60 minutes) for appointments. This is no different than any other doctor office.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
The egg retrieval and corresponding care was the most significant cost. The cost of medication varies based on insurance. The surgery center used for the retrieval and transfer does not accept insurance.
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
Dr. Moayeri strongly encouraged us to transfer one embryo first due in part to the probability of multiples. In retrospect, I am so thankful that we listened because we ended up having twins.
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, 9 Eggs Frozen
NPS
10
NPS
10
Age 42
1 Egg Freezing (cancer)
Cancer
Latinx
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Moayeri is knowledgeable, with good bedside manner and who will be truthful about the process, possible issues and expectations. Dr. Moayeri and her staff will guide you every step of the way and make the process seamless...[she] indicated she would only transfer one embryo at a time...is an expert communicator with genuine compassion and it was calming-like talking to a friend. Honest, knowledgeable and kind. I would recommend her wholeheartedly to anyone with fertility issues.
I do remember being taught by the staff [at OC Fertility Clinic] how to self administer the injections, the nurses took my blood, walked me to the room to track the egg count, would call to ensure everything was ok and they also helped me obtain the financial help I needed for the procedure...The cost of medicine, doctors visits, blood drawn, egg retrieval were approximately $13,000. The cost for yearly maintenance of egg freezing is $550...Strengths: knowledgeable doctors and staff, kind, and will guide the patient from teaching them how to do injections to filling out the financial assistance forms. Weaknesses: a few times I waited more than 15-20 minutes in the waiting area.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moayeri was very honest and forthcoming about egg retrieval, success of a healthy embryo for someone my age (41) with no previous pregnancies and history of cancer. She was delicate in explaining the situation but honest and consulted with my oncologist. She guided me through the steps and I was keenly aware of my expectations. After having cancer, it’s like having PTSD every time you see a doctor. Dr. Maoyeri is an expert communicator with genuine compassion and it was calming-like talking to a friend. Honest, knowledgeable and kind. I would recommend her wholeheartedly to anyone with fertility issues.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moayeri is knowledgeable, with good bedside manner and who will be truthful about the process, possible issues and expectations. Dr. Moayeri and her staff will guide you every step of the way and make the process seamless
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
I had recently undergone a lumpectomy, and the staff was empathetic, kind and always helpful with my numerous questions. It was difficult - emotionally, and everyone made the experience a lot smoother.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
I don’t remember specifics-mostly because I had just had a lumpectomy and was going to start radiation treatments. Running from doctors appointments every other day. I do remember being taught by the staff how to self administer the injections, the nurses took my blood, walked me to the room to track the egg count, would call to ensure everything was ok and they also helped me obtain the financial help I needed for the procedure.
Describe your experience with the nursing staff at OC Fertility® + OC Biogenix®.
Nurses were there to help, from teaching me to self administer the injections, sent me video links, called me daily and were very very kind.
Describe your experience with OC Fertility® + OC Biogenix®.
Strengths: knowledgeable doctors and staff, kind, and will guide the patient from teaching them how to do injections to filling out the financial assistance forms. Weaknesses: a few times I waited more than 15-20 minutes in the waiting area.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
The cost of medicine, doctors visits, blood drawn, egg retrieval were approximately $13,000. The cost for yearly maintenance of egg freezing is $550.
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
No embryo transfer Gad taken place yet. However Dr. Moayeri indicated she would only transfer one embryo at a time.
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 27 - 28
4 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $50K - $99K
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
At our very first appointment, she [Dr. Sharon Moayeri] immediately put my mind at ease. I was hesitant to take birth control as part of my IVF protocol, and she assured me that she prefers to have her patients cycle naturally, and works around their cycles for all appointments and retrieval’s. That made me feel like I wasn’t just a number...At retrieval we got 13 eggs, 9 fertilized and 8 made it to day 5. However, only 1 made it to biopsy for PGS testing. I have low AMH, so this was not surprising. We are waiting on the PGS results before we implant.
There were times I was confused or didn’t understand something in my protocol, and I was able to call and get all of my questions answered very timely and easily...The nursing staff at OC Fertility is fantastic! They are so kind, thurough, and helpful. They take time to get to know you beyond infertility, and give so many suggestions and helpful tips for surviving the treatments. They always are willing to answer any questions, and call to make sure things are going well.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
I have been very satisfied with my time at OC Fertility, and would highly recommend them to others. Dr. Moayeri is very thurough, and I appreciate the time she takes to answer all of my questions, and make sure that I understand and am comfortable with every step of the processes, for both IUI and IVF.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Don’t be afraid to ask questions
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
At our very first appointment, she immediately put my mind at ease. I was hesitant to take birth control as part of my IVF protocol, and she assured me that she prefers to have her patients cycle naturally, and works around their cycles for all appointments and retrieval’s. That made me feel like I wasn’t just a number.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
My first 2 IUI’s I took Clomid, and responded well to it, with 4 follicles each time. After those were unsuccessful, we tried 1 cycle with Femara, and I also responded well with 4 follicles. The IUI was unsuccessful, and for the final IUI I did 150iu of GonalF injections along with the Clomid. That cycle I only produced 1 follicle and we decided to do 2 IUI’s, which were unsuccessful. After that, we decided to move forward with IVF, and are in between retrieval and transfer currently. For my IVF protocol, I had 2 vials of Menopur, Clomid, and 450iu Gonal F. I responded well and had 8 follicles. At retrieval we got 13 eggs, 9 fertilized and 8 made it to day 5. However, only 1 made it to biopsy for PGS testing. I have low AMH, so this was not surprising. We are waiting on the PGS results before we implant.
Describe your experience with the nursing staff at OC Fertility® + OC Biogenix®.
The nursing staff at OC Fertility is fantastic! They are so kind, thurough, and helpful. They take time to get to know you beyond infertility, and give so many suggestions and helpful tips for surviving the treatments. They always are willing to answer any questions, and call to make sure things are going well.
Describe your experience with OC Fertility® + OC Biogenix®.
The clinic is really great, and I have nothing but s positive experience. There were times I was confused or didn’t understand something in my protocol, and I was able to call and get all of my questions answered very timely and easily.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
Our total costs, including all monitoring appointments, medicstions, procedures, etc. was right at $30,000 for IVF. Each of the IUI cycles was around $1,000, including medication.
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 37 - 39
1 IVF
Male Factor
Uterine Fibroids
East Asian
Income $100K - $199K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I have had a wonderful experience so far with Dr. Moayeri. From the very first appointment, I liked her confidence (without being arrogant) and her level of expertise in fertility. She explains tests and procedures really well, and is also good at explaining WHY she is performing any diagnostic procedure... For example, she did not hesitate or beat around the bush when she recommended that we consider using donor sperm as a back-up plan. However, she was very empathetic and it did not come across as offensive
OC Fertility isn't big. It was smaller than I expected, but I think it's totally sufficient. It did not have the feel of a hospital, which hopefully puts people at ease. It felt more personal. During one visit, there were a lot of patients (which I think is unusual for them) but the clinic didn't feel cramped and they didn't make me feel rushed. .... Susie, the financial coordinator, is also super nice and really organized. We are paying a lot of money for IVF but the payment process was really simple and clear. She explained the fees in detail with an easy to understand fee schedule.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
I have had a wonderful experience so far with Dr. Moayeri. From the very first appointment, I liked her confidence (without being arrogant) and her level of expertise in fertility. She explains tests and procedures really well, and is also good at explaining WHY she is performing any diagnostic procedure. She is also really really thorough, which is something that is really important to me. I also think she is more on the candid side, which I prefer. For example, she did not hesitate or beat around the bush when she recommended that we consider using donor sperm as a back-up plan. However, she was very empathetic and it did not come across as offensive. I sincerely believe that she wants the best outcome for me and my husband. I'm not sure if this counts as a weakness but I think that most of the detailed IVF information was provided to us through their paperwork that we were given before starting IVF. For example, we didn't discuss statistics, risks, and the details of IVF (what each medication does) with Dr. Moayeri. I think we had a brief conversation about it. However, I know I could have scheduled an appointment to have that discussion with her. The information I already had about IVF was sufficient for me since I also did a lot of research. Their paperwork was also really thorough and complete so I didn't have any questions about IVF when it was time to pay for my cycle. For those of you who need to get your information verbally from your doctor, you may need to ask for that explicitly. I trusted her and did not feel the need to question her about every detail. I had more than enough information. The one thing I did not do (and chose not to do) was to ask about her success rate (e.g. live birth rate). Some of this information is available online through the CDC website but I know the data is sparse. Dr. Moayeri is with CCRM, which is a renowned fertility clinic. I think there is a good reason why CCRM is working with Dr. Moayeri. Initially, I did have some concerns that I didn't choose the "best" reproductive endocrinologist (someone with the best success rates), but I chose to stick with Dr. Moayeri.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Don't be afraid to ask questions if you feel like you need more information or clarification
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
Dr. Moayeri treated me with respect and answered any questions that I had, both thoughtfully and kindly. Her staff were also warm, kind, always helpful, and really knowledgeable. On the day of my egg retrieval, she was so reassuring and helped put me at ease right before anesthesia.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
I was put on the antagonist protocol which consisted of Menopur, Follistim, and dexamethasone (0.5 mg) for 12 days, Ganirelix starting day 7, Pregnyl on day 12, and egg retrieval on day 14. I went in for ultrasounds +/-bloodwork (did not always need bloodwork), which became more frequent towards the end. There is another doctor at the practice who performed a few of my ultrasounds (because Dr. Moayeri was doing a procedure) but as I neared the end of the IVF cycle, Dr. Moayeri later reviewed the ultrasounds to double check my protocol. They always called me in the afternoon after the ultrasound to let me know if any changes needed to be made. The only change they made was to delay my egg retrieval by one day. Dr. Moayeri was able to retrieve 15 eggs! As far as side effects go, I had some mild bruising on injection sites, started getting more tired, felt bloated during the final week, and some mild tenderness/pain in what I assume were my ovaries as the follicles got really big.
Describe your experience with your nurse at OC Fertility® + OC Biogenix®. (Assigned nurse: Treena)
Treena is WONDERFUL. She is super organized, explained the IVF protocol in good detail (including med administration), and is incredibly nice. She really helped me feel at ease about the whole process and was so reassuring about everything. She didn't candy coat everything and prepared me adequately. For example, she warned me that Menopur might sting (which it did!). She also gave me a great tip, which was to ice the injection site beforehand so that I don't feel the needle going in. It totally worked! Treena is also super prompt at responding to emails/questions. Susie, the financial coordinator, is also super nice and really organized. We are paying a lot of money for IVF but the payment process was really simple and clear. She explained the fees in detail with an easy to understand fee schedule. There were no surprises when it was time to pay up. The rest of the nursing staff were all really great. Blood draws were quick and easy and I had no issues with scheduling appointments. Everyone was really courteous, professional, and respectful. The one negative feedback I have is that a couple of my messages/questions were not relayed to Treena so I had to email Treena directly. I also wanted to mention that Dr. Moayeri's nursing staff at CCRM Orange County (where they did my egg retrieval) were phenomenal. I was so nervous about getting an IV catheter and going under anesthesia, but the entire process was so smooth. Everyone was so nice. The nurse who took care of me brought me a warm blanket, put me at ease while I got my IV catheter, and brought me a heating pad after the egg retrieval. It's not just about the doctor, but also the support staff. OC Fertility and CCRM Orange County have a great support staff.
Describe your experience with OC Fertility® + OC Biogenix®.
OC Fertility isn't big. It was smaller than I expected, but I think it's totally sufficient. It did not have the feel of a hospital, which hopefully puts people at ease. It felt more personal. During one visit, there were a lot of patients (which I think is unusual for them) but the clinic didn't feel cramped and they didn't make me feel rushed. CCRM Orange County was really nice. I was there only for my egg retrieval but the facility was quite shiny and new. Despite it looking so fancy, the people were really personable and friendly so it didn't feel intimidating at all.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
IVF cycle costs about $15k Not included in fee to OC Fertility/CCRM - IVF stim meds (paid to pharmacy directly) - ~$5k for me - CCS analysis of embryo cells - depends on the number of embryos Frozen embryo transfer is a separate fee of ~$5k
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
Dr. Moayeri asked me about my preferences and I told her I wanted a single embryo transfer to minimize any risk to myself or the baby. We didn't discuss it further after that. I had already read about the risks of multiple embryo transfer and was also given that information from Dr. Moayeri (via paperwork). I do not know what Dr. Moayeri's preferences or recommendations are in general.
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
10
NPS
10
Age 33 - 34
2 IVF
2 Egg Freezing
2 Embryo Freezing
Tubal Blockage
Unexplained
European
Latinx
Income $50K - $99K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr Moayeri] was patient, kind, shared all medical data and possible outcomes, did extensive testing and overall I thought she was a great doctor. The IVF process overall, was extremely difficult for me and she was always there to answer my questions. She was present every, or almost every, visit that I had...I really loved this doctor because she took her time both in and out of the exam room with me.
[OC Fertility Clinic] are very clean and in a great location. Great doctor and nurses...I spent about $20k, probably more for 2 rounds of IVF...Nurses were great. All were kind. They didn't talk excessively, which I liked...The fee for their embryo storage fee increased (a lot) and I was never notified. They say it is not their policy to notify patients of rate increases however, I believe I should be notified of that since I am paying yearly and have been for awhile.
How was your experience with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
She was patient, kind, shared all medical data and possible outcomes, did extensive testing and overall I thought she was a great doctor. The IVF process overall, was extremely difficult for me and she was always there to answer my questions. She was present every, or almost every, visit that I had.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
She is great but expensive. Be prepared for that part of it. Otherwise, go for it.
During treatment, were you treated like a number or a human with Sharon E. Moayeri at OC Fertility® + OC Biogenix®?
I really loved this doctor because she took her time both in and out of the exam room with me. The overall experience was very difficult for me and I felt she was respectful, kind and explained all medical data and terminology to me. The overall process was extremely difficult for me but I thought she was a great doctor and I would definitely recommend her.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
I don't remember specifics but we had several visits and then she started my on hormones. There was some kind of water/liquid inserted vaginally to do an ultrasound. She did my egg retrieval, insemination of those eggs, then transplanted the embryos.
Describe your experience with the nursing staff at OC Fertility® + OC Biogenix®.
Nurses were great. All were kind. They didn't talk excessively, which I liked. It can be very difficult to do these treatments so you don't always want a nurse to be talking non-stop. That being said, they did talk a little, were kind, caring, loving, and professional at all times.
Describe your experience with OC Fertility® + OC Biogenix®.
Well, they are very clean and in a great location. Great doctor and nurses. Those would be the strengths. The weakness, well, i didn't care for the office manager/accounting woman - she is VERY difficult to speak to and has a huge attitude, but I mean who cares, you're not there for her anyway. Another huge weakness, for me, is the price. They re very expensive and their storage fee has also gone up (without notice to patients).
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility® + OC Biogenix®.
I don't remember but it felt like a lot. I spent about $20k, probably more for 2 rounds of IVF
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
No comment
What specific things went wrong at OC Fertility® + OC Biogenix®?
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at OC Fertility® + OC Biogenix®.
The fee for their embryo storage fee increased (a lot) and I was never notified. They say it is not their policy to notify patients of rate increases however, I believe I should be notified of that since I am paying yearly and have been for awhile.
10
Doctor
Sharon E. Moayeri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 45 - 46
2 IUI
Male Factor
Unexplained
European
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Nidhee Sachdev] is giving of her time and sharing of options. Always willing to answer questions and help us feel comfortable with the procedures. She has been available by phone, email or text and is usually quite quick to respond...IUI strategy for 3 cycles IVF afterwards IUI had clomid and estradiol (i think) then a shot to release the eggs. Sperm collection and wash prior to insemination
Young, clean, friendly and warm atmosphere [at OC Fertility]. Professional Doctors with great communication and compassion Would prefer they look to help with bill payments by asking th einsurance providers if it is covered to get exact costs versus approximates or not asking at all. We had a situation where we kept paying full price a couple times then found out we could expense through Health insurance for a substantial savings. Seems like they don't want to process through health benefits or can't be bothered to try
How was your experience with Nidhee Sachdev at OC Fertility® + OC Biogenix®?
Dr S is giving of her time and sharing of options. Always willing to answer questions and help us feel comfortable with the procedures. She has been available by phone, email or text and is usually quite quick to respond
What's one piece of advice would you give a prospective patient of Nidhee Sachdev at OC Fertility® + OC Biogenix®?
be comfortable with asking questions and understanding your options
During treatment, were you treated like a number or a human with Nidhee Sachdev at OC Fertility® + OC Biogenix®?
Dr S is easy to talk to and giving of her time
Describe the protocols Nidhee Sachdev used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
IUI strategy for 3 cycles IVF afterwards IUI had clomid and estradiol (i think) then a shot to release the eggs. Sperm collection and wash prior to insemination
Describe your experience with the nursing staff at OC Fertility® + OC Biogenix®.
some of the younger staff are a little aloof in their approach. This is a sensitive, costly and emotional process. Instead of guessing or assuming i would ask that they start from a place of being open with a willingness to understand over projecting what they think is the answer or our need
Describe your experience with OC Fertility® + OC Biogenix®.
Young, clean, friendly and warm atmosphere. Professional Doctors with great communication and compassion Would prefer they look to help with bill payments by asking th einsurance providers if it is covered to get exact costs versus approximates or not asking at all. We had a situation where we kept paying full price a couple times then found out we could expense through Health insurance for a substantial savings. Seems like they don't want to process through health benefits or can't be bothered to try
10
Doctor
Nidhee Sachdev
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
NPS
10
NPS
10
Age 35
European
South Asian
Income $0 - $49K
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Not only is she [Dr. Nidhee Sachdev] extremely intelligent, she is compassionate and trustworthy. She gave my parents and I a comprehensive presentation and Q&A about the egg freezing process and answered all of my questions and concerns in great detail...I am currently prepping by following all of Dr Sachdev's vitamin and diet custom recommendations for me...takes the time to get to know her patients in a professional way. Her bedside manner is impeccable as she instantly made me feel at ease during the consultation...
Upon setting foot in the clinic [OC Fertility Clinic], I was very impressed by the staffs' professionalism and kindness. It is also a state of the art clinic. All the doctors have very impressive medical training...The nursing staff provides first class response and communication...I believe the grand total will be around 15-20k out of pocket, including medication. So far, my insurance has covered the blood work. Ive had to pay a consultation pay out of pocket.
How was your experience with Nidhee Sachdev at OC Fertility® + OC Biogenix®?
I feel extremely fortunate to have Dr Sachdev as my fertility physician. Not only is she extremely intelligent, she is compassionate and trustworthy. She gave my parents and I a comprehensive presentation and Q&A about the egg freezing process and answered all of my questions and concerns in great detail.
What's one piece of advice would you give a prospective patient of Nidhee Sachdev at OC Fertility® + OC Biogenix®?
Choose Dr Sachdev for egg freezing
During treatment, were you treated like a number or a human with Nidhee Sachdev at OC Fertility® + OC Biogenix®?
Dr Sachdev takes the time to get to know her patients in a professional way. Her bedside manner is impeccable as she instantly made me feel at ease during the consultation. I always feel very comfortable in her care.
Describe the protocols Nidhee Sachdev used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
I have only had my consultation. I plan to begin the egg retrieval process either this Aug or in the early fall. I am currently prepping by following all of Dr Sachdev's vitamin and diet custom recommendations for me.
Describe your experience with the nursing staff at OC Fertility® + OC Biogenix®.
The nursing staff provides first class response and communication! They went out of their way to administer blood testing for me while I was out of town.
Describe your experience with OC Fertility® + OC Biogenix®.
I was recommended to the clinic by two friends. Upon setting foot in the clinic, I was very impressed by the staffs' professionalism and kindness. It is also a state of the art clinic. All the doctors have very impressive medical training - that is actually what stuck out the most when I was evaluating different clinics in both the OC and the LA area.
Describe the costs associated with your care under Nidhee Sachdev at OC Fertility® + OC Biogenix®.
I believe the grand total will be around 15-20k out of pocket, including medication. So far, my insurance has covered the blood work. Ive had to pay a consultation pay out of pocket.
Describe Nidhee Sachdev's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
no comment
10
Doctor
Nidhee Sachdev
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 35
5 IUI
European
East Asian
Income $200K - $499K
Business Executive
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Sachdev recommended we try a back-to-back insemination before moving to IVF, which resulted in a positive pregnancy...very careful to point out statistics and ensure we had all information available to us...best physician I've ever been treated by...made us feel that we were the most important patients of her day. She executed with precision...truly felt like a close friend and treated us as such.
The only recommendation I have is to inform the patient of what each blood test is specifically for so that billing from LabCorp makes sense upon receipt of the invoice. Otherwise, [OC Fertility Clinic] was always on-time, prepared for each patient visit, and professional in every aspect...[Nursing Staff was] Friendly, jovial, compassionate...Dr. Sachdev is the best physician I've ever been treated by.
How was your experience with Nidhee Sachdev at OC Fertility® + OC Biogenix®?
Dr. Sachdev is the best physician I've ever been treated by. She was incredibly knowledgeable, professional, and an expert in her field. She also possessed all the characteristics of a true friend handling a delicate matter. She was compassionate, friendly, warm-spirited and warm-hearted, and made us feel that we were the most important patients of her day. She executed with precision.
During treatment, were you treated like a number or a human with Nidhee Sachdev at OC Fertility® + OC Biogenix®?
By the end of our treatment, we felt as though we wanted to have a dinner party with Dr. Sachdev. She truly felt like a close friend and treated us as such.
Describe the protocols Nidhee Sachdev used in your cycles at OC Fertility® + OC Biogenix® and their degree of success.
Dr. Sachdev recommended Clomid and then followed all protocols typical of an IUI procedure. After four cycles of negative pregnancies, Dr. Sachdev recommended we try a back-to-back insemination before moving to IVF, which resulted in a positive pregnancy. Dr. Sachdev was very careful to point out statistics and ensure we had all information available to us before making decisions related to moving treatment to IVF.
Describe your experience with the nursing staff at OC Fertility® + OC Biogenix®.
Friendly, jovial, compassionate.
Describe your experience with OC Fertility® + OC Biogenix®.
Fantastic clinic. The only recommendation I have is to inform the patient of what each blood test is specifically for so that billing from LabCorp makes sense upon receipt of the invoice. Otherwise, the clinic was always on-time, prepared for each patient visit, and professional in every aspect.
Describe the costs associated with your care under Nidhee Sachdev at OC Fertility® + OC Biogenix®.
Each cycle typically cost $1,600 to $1,800
Describe Nidhee Sachdev's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility® + OC Biogenix®.
Not applicable.
10
Doctor
Nidhee Sachdev
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OC Fertility® + OC Biogenix®
Newport Beach
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5

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