Ohio Reproductive Medicine (Boston IVF Network clinic)

4 doctors work here

Rated 8
Strongly recommend: 63%Neutral: 17%Don't recommend: 20%8
63% strongly recommend
138 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
8.4
8.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.6
8.6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.2
7.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.4
8.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
8.9
8.9
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
6.9
6.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,088
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
4 doctors work here
NPS
8.6
Average Doctor Score
Rated 9.4
Strongly recommend: 94%Don't recommend: 6%9.4
Laura Londra
Ohio Reproductive Medicine (Boston IVF Network clinic)
94% strongly recommend
19 Reviews
Rated 9
Strongly recommend: 84%Neutral: 4%Don't recommend: 12%9
Brooke Rossi
Ohio Reproductive Medicine (Boston IVF Network clinic)
84% strongly recommend
37 Reviews
Rated 8.1
Strongly recommend: 54%Neutral: 31%Don't recommend: 15%8.1
Elizabeth Kennard
Ohio Reproductive Medicine (Boston IVF Network clinic)
54% strongly recommend
25 Reviews
Rated 7.8
Strongly recommend: 58%Neutral: 11%Don't recommend: 30%7.8
Grant Schmidt
Ohio Reproductive Medicine (Boston IVF Network clinic)
58% strongly recommend
36 Reviews

This clinic has 1 office
Visit clinic website

Columbus
535 Reach Blvd., Suite 200
Columbus, OH 43215
614-451-2280

138 patient reviews

Most Recent
Strongly Recommend
63%
Neutral
17%
Don't Recommend
20%
2017, Unsuccessful
NPS
7
NPS
7
Age 34
3 IUI
European
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Unsuccessful
Review of
He [Dr. Williams] was nice and explained things fairly well during our consultation. I had pretty high hopes with our chances of getting pregnant with just the IUI, but it didn't work. I just feel like after the last IUI that he could have communicated and asked how we were or what our next step could be.... I always had to call them [Ohio Reproductive Medicine - Columbus]. And after i did my last IUI, I never heard another word.
They [Ohio Reproductive Medicine - Columbus] were all pretty nice but it seemed like they cared about the payment more than the patient. As soon as you walked in the receptionist was asked for payment and didnt really seem to care how you were doing. The environment isn't very inviting either, they would make it a little more cozy in there....I can't remember the one nurse's name but she was very rude when I called to ask a question.
How was your experience with Steven Williams (retired) at Ohio Reproductive Medicine (Boston IVF Network clinic)?
He was nice and explained things fairly well during our consultation. I had pretty high hopes with our chances of getting pregnant with just the IUI, but it didn't work. I just feel like after the last IUI that he could have communicated and asked how we were or what our next step could be.
During treatment, were you treated like a number or a human with Steven Williams (retired) at Ohio Reproductive Medicine (Boston IVF Network clinic)?
I always had to call them. And after i did my last IUI, I never heard another word.
Describe your experience with your nurse at Ohio Reproductive Medicine (Boston IVF Network clinic).
I can't remember the one nurse's name but she was very rude when I called to ask a question.
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
They were all pretty nice but it seemed like they cared about the payment more than the patient. As soon as you walked in the receptionist was asked for payment and didnt really seem to care how you were doing. The environment isn't very inviting either, they would make it a little more cozy in there.
Describe the costs associated with your care under Steven Williams (retired) at Ohio Reproductive Medicine (Boston IVF Network clinic).
Thankfully my insurance covered some of it but I believe we had to pay 225 for each IUI cycle.
What specific things went wrong at Ohio Reproductive Medicine (Boston IVF Network clinic)?
  • Failed to call with results
Describe the specific things that went wrong at Ohio Reproductive Medicine (Boston IVF Network clinic).
I just always had to call them with results or what needed to be done next.
NPS
7
Doctor
Steven Williams (retired)
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
NPS
7
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 31 - 32
1 IUI
1 IVF
Male Factor
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
He [Dr. Friedman] was very personal a d bedside manner was exceptional ... Kind. Compassionate. Delicate and truthful. Trustworthy. Explain led everything in a way we could understand. Explained risks and benefits and our chances. Unfortunately he retired after our cycle. We really enjoyed him. Sensitive area and he was kind ... He suggested against multiple embryo transferring if we had more than 2 suggested one at a time. We only had 2 so he recommended transferring both since we were unsure how to handle a blfroze. Embryo
It was a nice office [Ohia Reproductive Medicine]. Separate waiting rooms for different things. Very efficient. I did not ever have to wait for a very long time. Staff was kind. Atmosphere was calm. ... But we never had an issue there. ... He [Dr. Friedman] suggested against multiple embryo transferring if we had more than 2 suggested one at a time. We only had 2 so he recommended transferring both since we were unsure how to handle a blfroze. Embryo
How was your experience with Chad Friedman (retired) at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Kind. Compassionate. Delicate and truthful. Trustworthy. Explain led everything in a way we could understand. Explained risks and benefits and our chances. Unfortunately he retired after our cycle. We really enjoyed him. Sensitive area and he was kind
What's one piece of advice would you give a prospective patient of Chad Friedman (retired) at Ohio Reproductive Medicine (Boston IVF Network clinic)?
He retired, it's unfortunate.
During treatment, were you treated like a number or a human with Chad Friedman (retired) at Ohio Reproductive Medicine (Boston IVF Network clinic)?
He was very personal a d bedside manner was exceptional
Describe the protocols Chad Friedman (retired) used in your cycles at Ohio Reproductive Medicine (Boston IVF Network clinic) and their degree of success.
He suggested against multiple embryo transferring if we had more than 2 suggested one at a time. We only had 2 so he recommended transferring both since we were unsure how to handle a blfroze. Embryo
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
It was a nice office. Separate waiting rooms for different things. Very efficient. I did not ever have to wait for a very long time. Staff was kind. Atmosphere was calm. It was quite a drive for us. But we never had an issue there.
Describe the costs associated with your care under Chad Friedman (retired) at Ohio Reproductive Medicine (Boston IVF Network clinic).
About $14,000
NPS
10
Doctor
Chad Friedman (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
2014 - 2016, Unsuccessful
NPS
7
NPS
9
Age 36 - 38
5 IUI
2 IVF
1 Egg Freezing
Endometriosis
Unexplained
Latinx
Income $100K - $199K
Doctor
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
Review of
Dr Kennard is direct and no nonsense, which I appreciate as I don't want false platitudes. However, along with the directness comes minimal warmth, which would be nice to have as I go through this difficult process...Come prepared with questions and be an informed consumer...
Be aware that although you pick a doctor [at Ohio Repro Med] you see all of them and may not see your doctor throughout the whole process...I was lucky to have insurance that covered infertility. Out of pocket cost for IVF was about $7k, which included medication...
How was your experience with Elizabeth Kennard at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Dr Kennard is direct and no nonsense, which I appreciate as I don't want false platitudes. However, along with the directness comes minimal warmth, which would be nice to have as I go through this difficult process.
What's one piece of advice would you give a prospective patient of Elizabeth Kennard at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Come prepared with questions and be an informed consumer. However, this advice is not isolated to her, but should be followed for all doctors.
During treatment, were you treated like a number or a human with Elizabeth Kennard at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Minimal warmth
Describe the protocols Elizabeth Kennard used in your cycles at Ohio Reproductive Medicine (Boston IVF Network clinic) and their degree of success.
1 IVF, 1 FET, 1 IVF suspended after egg retrieval as my progesterone was too high so I'm in the middle of my 2nd FET cycle. I used follistem rather then Gonal for insurance purposes. I had to use Gonal for my last cycle. I liked follistem better as the Gonal took longer and was way more expensive.
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
Be aware that although you pick a doctor you see all of them and may not see your doctor throughout the whole process.
Describe the costs associated with your care under Elizabeth Kennard at Ohio Reproductive Medicine (Boston IVF Network clinic).
I was lucky to have insurance that covered infertility. Out of pocket cost for IVF was about $7k, which included medication.
NPS
7
Doctor
Elizabeth Kennard
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
4 of 5
NPS
9
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
10
NPS
10
Age 32
1 IVF
Male Factor
Unexplained
Income $100K - $199K
1st of 6 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
He [Dr. Williams] is honest and to the point. He lacks some social skills but he is kind and genuine. And is really good at his job and gets the job done quickly, efficiently and effectively. He allowed us to guide treatment, we did IUI 2x and he wanted to do it a 3rd time but we asked to move forward with IVF and he agreed.... He knew our story and was straightforward, blunt but kind whenever he delivered any news good or difficult.
Sitting in the waiting room is like therapy [Ohio Reproductive Medicine], you don’t have to talk to anyone to know that there are tons of people going through the same exact thing as you. It was welcoming, comfortable, not overdone.... They were so kind and sent from above. They guided treatment and coached me through they were so wonderful.... He [Dr. Williams] knew our story and was straightforward, blunt but kind whenever he delivered any news good or difficult.
How was your experience with Steven Williams (retired) at Ohio Reproductive Medicine (Boston IVF Network clinic)?
He is honest and to the point. He lacks some social skills but he is kind and genuine. And is really good at his job and gets the job done quickly, efficiently and effectively. He allowed us to guide treatment, we did IUI 2x and he wanted to do it a 3rd time but we asked to move forward with IVF and he agreed.
What's one piece of advice would you give a prospective patient of Steven Williams (retired) at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Trust him. Listen to him. Communicate with him.
During treatment, were you treated like a number or a human with Steven Williams (retired) at Ohio Reproductive Medicine (Boston IVF Network clinic)?
He knew our story and was straightforward, blunt but kind whenever he delivered any news good or difficult.
Describe the protocols Steven Williams (retired) used in your cycles at Ohio Reproductive Medicine (Boston IVF Network clinic) and their degree of success.
Don’t recall specifics. So sorry.
Describe your experience with the nursing staff at Ohio Reproductive Medicine (Boston IVF Network clinic).
They were so kind and sent from above. They guided treatment and coached me through they were so wonderful.
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
Sitting in the waiting room is like therapy, you don’t have to talk to anyone to know that there are tons of people going through the same exact thing as you. It was welcoming, comfortable, not overdone.
Describe the costs associated with your care under Steven Williams (retired) at Ohio Reproductive Medicine (Boston IVF Network clinic).
Don’t remember
Describe Steven Williams (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Ohio Reproductive Medicine (Boston IVF Network clinic).
Since we only had 2 good embryos it was suggested we use them both since freezing doesn’t guarantee that they will stay.
NPS
10
Doctor
Steven Williams (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of
LGBTQ+
LGBTQ+
2016 - 2017, Successful
NPS
10
NPS
10
Age 36 - 37
3 IUI
European
Income $50K - $99K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr londra was warm and caring, she wanted to help my wife and i conceive a child... Dr londra was extremely knowledgeable and caring, she made sure we knew what was happening every step of the way. She was positive with us but, honest. On our first two unsuccessful tries she provided kind words and motivation to keep us trying. Now we have a beautiful 6 month old boy. We are so thankful for her services
This facility [Ohio Reproductive Medicine] took a scary, unknown experience for us and made us feel comfortable, and gave us the skills and knowledge to create an amazing life. We are so incredibly grateful for their services and our experience there.... My insurance covered everything but the cost of the insemination and the donor specimen... Dr londra was extremely knowledgeable and caring, she made sure we knew what was happening every step of the way.
How was your experience with Laura Londra at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Dr londra was extremely knowledgeable and caring, she made sure we knew what was happening every step of the way. She was positive with us but, honest. On our first two unsuccessful tries she provided kind words and motivation to keep us trying. Now we have a beautiful 6 month old boy. We are so thankful for her services
What's one piece of advice would you give a prospective patient of Laura Londra at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Pick her, she is amazing
During treatment, were you treated like a number or a human with Laura Londra at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Dr londra was warm and caring, she wanted to help my wife and i conceive a child
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
This facility took a scary, unknown experience for us and made us feel comfortable, and gave us the skills and knowledge to create an amazing life. We are so incredibly grateful for their services and our experience there.
Describe the costs associated with your care under Laura Londra at Ohio Reproductive Medicine (Boston IVF Network clinic).
My insurance covered everything but the cost of the insemination and the donor specimen
NPS
10
Doctor
Laura Londra
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
NPS
10
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
2016, Unknown Success
NPS
9
NPS
10
Age 32
3 IUI
Diminished Ovarian Reserve
Male Factor
European
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Review of
Great experience, discovered new issue my previous Doctor did not. My experience at ORM has been completely different that my experience at the other clinic in town...He [Dr. Schmidt] has a great sense of humor and put us at ease. A few times he even said, if you were my daughter....
Clinic [Ohio Reproductive Medicine] is established and reasonably price. Be prepared to see many other Doctors aside from your primary there. They are busy! ...Nursing staff was awesome! Easy to get ahold of and very compassionate...$350 iui and provide some free injectables to help with costs.
How was your experience with Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Great experience, discovered new issue my previous Doctor did not. My experience at ORM has been completely different that my experience at the other clinic in town.
What's one piece of advice would you give a prospective patient of Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Write down all your questions. He will answer them.
During treatment, were you treated like a number or a human with Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
He has a great sense of humor and out us at ease. A few times he even said, if you were my daughter....
Describe the protocols Grant Schmidt used in your cycles at Ohio Reproductive Medicine (Boston IVF Network clinic) and their degree of success.
Iui with femara twice and iui with follistim.. Trigger shots with all.
Describe your experience with your nurse at Ohio Reproductive Medicine (Boston IVF Network clinic). (Assigned nurse: Carol and Cathy )
Nursing staff was awesome! Easy to get ahold of and very compassionate.
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
Clinic is established and resonably price. Be prepared to see many other Doctors aside from your primary there. They are busy!
Describe the costs associated with your care under Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic).
$350 iui and provide some free injectables to help with costs
NPS
9
Doctor
Grant Schmidt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
10
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
10
NPS
10
Age 34 - 35
2 IUI
1 IVF
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
He [Dr. Schmidt] is just a wonderful doctor! I only wish I could deal with just him, but I completely understand why that's not feasible...He seems to be pretty invested in my success. He always makes me feel like he cares and is pulling for me.
My beta HCG test indicated a looming miscarriage, and the clinic [Ohio Reproductive Medicine] called the wrong number by mistake. So I found out on the website. BUT they were appropriately horrified by the mistake. [Monitoring appointments are] quick and easy, which is wonderful as I'm driving an hour each way while trying to make it to work on time
How was your experience with Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
He is just a wonderful doctor! I only wish I could deal with just him, but I completely understand why that's not feasible.
During treatment, were you treated like a number or a human with Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
He seems to be pretty invested in my success. He always makes me feel like he cares and is pulling for me.
Describe your experience with your monitoring appointments at Ohio Reproductive Medicine (Boston IVF Network clinic).
Quick and easy, which is wonderful as I'm driving an hour each way while trying to make it to work on time
What specific things went wrong at Ohio Reproductive Medicine (Boston IVF Network clinic)?
  • Failed to call with results
Describe the specific things that went wrong at Ohio Reproductive Medicine (Boston IVF Network clinic).
My beta hcg test indicated a looming miscarriage, and the clinic called the wrong number by mistake. So I found out on the website. BUT they were appropriately horrified by the mistake. I'm returning for my second cycle, so nothing unforgivable obviously.
NPS
10
Doctor
Grant Schmidt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Unknown Success
NPS
10
NPS
10
Unexplained
European
Income $50K - $99K
Teacher
1st of 2 Docs
7 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Review of
He was empathetic and encouraging without making me feel like he had any false promises. He was candid with the info he gave us, but sensitive to our feelings.
She [my nurse] took her time when she answered my questions. She made me feel very informed and as in control as this process could be.
How was your experience with Steven Williams (retired) at Ohio Reproductive Medicine (Boston IVF Network clinic)?
He was empatheic and encouraging without making me feel like he had any false promises. He was candid with the info he gave us, but sensitive to our feelings. We had to move away during the time I was being treated, but I feel like continuing treatment would have resulted with a successful pregnancy.
What's one piece of advice would you give a prospective patient of Steven Williams (retired) at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Be honest with all your info and if you have a question or concern do not be afraid to bring it up.
Describe your experience with your nurse at Ohio Reproductive Medicine (Boston IVF Network clinic). (Assigned nurse: Nancy)
She would call an check on me to see how I was both physically and emotionally. She took her time when she answered my questions. She made me feel very informed and as in control as this process could be. During a miscarriage she called repeatedly as I was out of town and alone in a hotel so I wouldn't feel so overwhelmed.
NPS
10
Doctor
Steven Williams (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
8
NPS
8
Age 35 - 36
2 IUI
Unexplained
Income $50K - $99K
Business Executive
Only Doc Seen
Neutral
Neutral
Unsuccessful
Review of
[Dr. Grant Schmidt] was very compassionate and explained everything to my husband and I. He listened to me...answered every question I had for him, which was a lot. Whenever I did a procedure, he talked me through it...I felt like a human because I did not feel rushed...The only negative is that he might be too laid back. Sometimes I need a doctor to tell me exactly what I should do instead of letting me choose.
The nursing staff [at Ohio Reproductive Medicine] was awesome. They were very patient and answered all of our questions. One nurse even stayed after hours so that I could get my medicine...It’s very clean...It would be nice if all the doctors had a nice bedside manner. It is very uncomfortable in the waiting room. Music would help to break the awkward silence...[Dr. Schmidt] answered every question I had for him, which was a lot.
How was your experience with Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
My doctor was very compassionate and explained everything to my husband and I. He listened to me and answered any questions that I had. The only negative is that he might be too laid back. Sometimes I need a doctor to tell me exactly what I should do instead of letting me choose.
What's one piece of advice would you give a prospective patient of Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Tell him that you want a clear path if you are someone that is unsure of what to do.
During treatment, were you treated like a number or a human with Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
I felt like a human because I did not feel rushed. He answered every question I had for him, which was a lot. Whenever I did a procedure, he talked me through it.
Describe the protocols Grant Schmidt used in your cycles at Ohio Reproductive Medicine (Boston IVF Network clinic) and their degree of success.
I used femera either 4 or 5 times. I then used follistim and an Hecht shot without an IUI. I then used follistim and an hcg shot with combined with an IUI two times. Lastly, I have a consultation for in vitro fertilization.
Describe your experience with the nursing staff at Ohio Reproductive Medicine (Boston IVF Network clinic).
The nursing staff was awesome. They were very patient and answered all of our questions. One nurse even stayed after hours so that I could get my medicine.
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
It’s very clean and the nurses are very nice. It would be nice if all the doctors had a nice bedside manner. It is very uncomfortable in the waiting room. Music would help to break the awkward silence.
Describe the costs associated with your care under Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic).
The biggest expense is the medicine. The IUI’s seemed manageable money wise, but it depended on how much medication you needed during a cycle. Some cycles needed more than others. When I had my IVF consultation, I was not surprised by the cost, but I do think that it is a lot of money and why should any woman not be able to have a baby because of cost? I believe it was around $12,000 an IVF cycle.
Describe Grant Schmidt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Ohio Reproductive Medicine (Boston IVF Network clinic).
I would like to be able to have the choice to use 2 embryos instead of just one at a time.
NPS
8
Doctor
Grant Schmidt
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
NPS
8
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
10
Age 30
Anovulation
PCOS
Income $50K - $99K
2nd of 2 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr Kennard has been very thorough...taken time to review my past medical history before meeting us for the first time...willing to order bloodwork and an MRI that another doctor would not, in an attempt to determine the cause of my infertility...we immediately felt validated and heard
[Ohio Reproductive Medicine is] a beautiful, new clinic that has welcoming staff from the minute you walk through the door. My husband and I both felt that we were cared for as patients, not just a numbers....availability of a lab on site makes it easy to get needed bloodwork without going to another facility.
How was your experience with Elizabeth Kennard at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Dr Kennard has been very thorough and taken time to review my past medical history before meeting us for the first time. She was willing to order bloodwork and an MRI that another doctor would not, in an attempt to determine the cause of my infertility.
What's one piece of advice would you give a prospective patient of Elizabeth Kennard at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Have questions ready to ask for your visits. Dr Kennard was able to quickly answer our questions and we left our appointment feeling we had a better understanding of my infertility issues.
During treatment, were you treated like a number or a human with Elizabeth Kennard at Ohio Reproductive Medicine (Boston IVF Network clinic)?
After years of feeling that doctor’s were not listening to our concerns and gave us no hope to have a family on our own, we immediately felt validated and heard by Dr. Kennard. She was willing to work to determine the root cause of my health issues and formulate a treatment plan. We’re excited to begin our IVF journey and feel confident that we’re in good hands with Dr. Kennard.
Describe your experience with your nurse at Ohio Reproductive Medicine (Boston IVF Network clinic). (Assigned nurse: Sydney)
Sydney has been an excellent communicator, always getting back to me in a timely manner. She’s organized and does well guiding us through this sometimes confusing journey.
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
It’s a beautiful, new clinic that has welcoming staff from the minute you walk through the door. My husband and I both felt that we were cared for as patients, not just a numbers. The availability of a lab on site makes it easy to get needed bloodwork without going to another facility.
Describe the costs associated with your care under Elizabeth Kennard at Ohio Reproductive Medicine (Boston IVF Network clinic).
Our treatment plan for our IVF cycle was $11,300, not including medication.
NPS
10
Doctor
Elizabeth Kennard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
10
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 31
1 IUI
Income $50K - $99K
1st of 4 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
[Dr. Grant Schmidt] was always willing to listen to what I had to say during our first consult. He never shrugged me off like the rest of the doctors I saw. He was willing to try new things before we move onto IVF. I just love that I can trust him and he is just willing to help me...He started me off with the gonal f pen 75 iu's every night for at least 7 days. I was then to do a trigger shot and my first round I did timed intercourse. After that, we did 200 mg of progesterone and 80 mg of aspirin every day for 14 days
The clinic [at Ohio Reproductive Medicine] is in a great location in Columbus. It was hard to find at first but once you know the building, it is easy to get there. I do wish there were more signs though to show you where to go. The waiting room is very relaxing with the tv, fireplace and a coffee maker...[nurses] have all been amazing. I love the lab techs and the ultrasound tech Clarissa. She always took her time during the ultrasound to explain everything and if I had any questions, she would answer them. The nurse's have been so sweet and nice. Every time they would call and I asked any questions, they never hesitated to answer them.
How was your experience with Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
He was always willing to listen to what I had to say during our first consult. He never shrugged me off like the rest of the doctors I saw. He was willing to try new things before we move onto IVF. I just love that I can trust him and he is just willing to help me.
What's one piece of advice would you give a prospective patient of Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Be honest, upfront and tell him how you feel. He will listen.
During treatment, were you treated like a number or a human with Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
He has been amazing. He sits and actually listens to me when I talk.
Describe the protocols Grant Schmidt used in your cycles at Ohio Reproductive Medicine (Boston IVF Network clinic) and their degree of success.
He started me off with the gonal f pen 75 iu's every night for at least 7 days. I was then to do a trigger shot and my first round I did timed intercourse. After that, we did 200 mg of progesterone and 80 mg of aspirin every day for 14 days.
Describe your experience with the nursing staff at Ohio Reproductive Medicine (Boston IVF Network clinic).
They have all been amazing. I love the lab techs and the ultrasound tech Clarissa. She always took her time during the ultrasound to explain everything and if I had any questions, she would answer them. The nurse's have been so sweet and nice. Every time they would call and I asked any questions, they never hesitated to answer them.
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
The clinic is in a great location in Columbus. It was hard to find at first but once you know the building, it is easy to get there. I do wish there were more signs though to show you where to go. The waiting room is very relaxing with the tv, fireplace and a coffee maker.
Describe the costs associated with your care under Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic).
My insurance covered some so I don't really remember what I paid out of pocket.
Describe Grant Schmidt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Ohio Reproductive Medicine (Boston IVF Network clinic).
N/A
NPS
10
Doctor
Grant Schmidt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
2023, Unknown Success
NPS
10
NPS
10
Age 30
PCOS
Income $50K - $99K
2nd of 2 Docs
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
she [Dr. Brooke Rossi] was really nice and wanted to know everything leading up to our IVF appointment from me and my husband. She was very patient with us telling her our backstory and from there she started going over everything in our plans moving further. I am a super emotional person so I did break down a couple times on her & she was very understanding which made me feel really comfortable. I'm anxious to get back into her to proceed with our next steps!
I feel like the [Ohio Reproductive Medicine] clinic is very nice and for my first time being there I was very satisfied with everything all of the staff and doctors was very nice and professional! I feel loke new patients should know not to be nervous they really do make you feel loke family there...She [Dr. Brooke Rossi] was very nice and I can tell she really wants to figure out everything that is going on with me. I am a super emotional person but she made me feel comfortable!
How was your experience with Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Of course i was pretty nervous going in. But, she was really nice and wanted to know everything leading up to our IVF appointment from me and my husband. She was very patient with us telling her our backstory and from there she started going over everything in our plans moving further. I am a super emotional person so I did break down a couple times on her & she was very understanding which made me feel really comfortable. I'm anxious to get back into her to proceed with our next steps!🙂
What's one piece of advice would you give a prospective patient of Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Listen to her and trust she has nothing but good intentions for you in this process!
During treatment, were you treated like a number or a human with Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic)?
She was very nice and I can tell she really wants to figure out everything that is going on with me. I am a super emotional person but she made me feel comfortable!
Describe the protocols Brooke Rossi used in your cycles at Ohio Reproductive Medicine (Boston IVF Network clinic) and their degree of success.
I haven't had any real treatment just yet we just seen her this past tue so we are in the process of figuring things out but I feel very confident that we will slowly get to where we need to be in this process she did tell me.i had PCOS and we are doing blood work to fine out more stuff but all in all I've pleased and thankful to have her with me in all of this!
Describe your experience with the nursing staff at Ohio Reproductive Medicine (Boston IVF Network clinic).
They was all great and very friendly!😀
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
I feel like the clinic is very nice and for my first time being there I was very satisfied with everything all of the staff and doctors was very nice and professional! I feel loke new patients should know not to be nervous they really do make you feel loke family there😀
Describe the costs associated with your care under Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic).
We haven't gotten our bill yet
Describe Brooke Rossi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Ohio Reproductive Medicine (Boston IVF Network clinic).
I haven't gotten to that part yet!😊
NPS
10
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
10
NPS
10
Age 34
Endometriosis
Unexplained
Income $0 - $49K
2nd of 2 Docs
IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr. Rossi was amazing. Our previous experience as an LGBTQ couple was unpleasant with another doctor. She was direct and explained all aspects of this process. She prepared us for each step. Evaluated all the items we had tried previously to determine the possible cause of our difficulties and what options we have...to the point with the medical evaluation but was none judgemental and supportive. Answered all of our questions. Made us feel welcomed and like she cared about our goals for a healthy baby.
They [nursing staff at Ohio Reproductive Medicine] have done a great job with explaining test results and what needs to happen next and when. Always double check to ensure each step is understood...Dr. Rossi was amazing. Our previous experience as an LGBTQ couple was unpleasant with another doctor. She was direct and explained all aspects of this process. She prepared us for each step. Evaluated all the items we had tried previously to determine the possible cause of our difficulties and what options we have.
How was your experience with Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Dr. Rossi was amazing. Our previous experience as an LGBTQ couple was unpleasant with another doctor. She was direct and explained all aspects of this process. She prepared us for each step. Evaluated all the items we had tried previously to determine the possible cause of our difficulties and what options we have.
What's one piece of advice would you give a prospective patient of Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Don't be afraid to ask questions. She was very responsive.
During treatment, were you treated like a number or a human with Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Dr. Rossi was very to the point with the medical evaluation but was none judgemental and supportive. Answered all of our questions. Made us feel welcomed and like she cared about our goals for a healthy baby.
Describe the protocols Brooke Rossi used in your cycles at Ohio Reproductive Medicine (Boston IVF Network clinic) and their degree of success.
Currently we are in the testing phase. She has prepared us for all the next steps of the HSG, medication plans and IUI steps and outcomes. She made me feel like I really understood the entire process.
Describe your experience with the nursing staff at Ohio Reproductive Medicine (Boston IVF Network clinic).
They have done a great job with explaining test results and what needs to happen next and when. Always double check to ensure each step is understood.
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
For us it's a 45 minute drive to each appt. But overall welcoming staff has made this worth thar drive for treatment. Bloodwork or items that they could allow to be done at a local facility they provided accommodations to help limit our travel.
Describe the costs associated with your care under Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic).
Expensive but not the worst. Initial visit $245 HSH $500 IUI $500 This does not include medications, ultrasounds, follow us. None of which were covered by my insurance.
Describe Brooke Rossi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Ohio Reproductive Medicine (Boston IVF Network clinic).
Dr. Rossi plans to do 2 medications and an IUI based on the history of our attempts. I felt comfortable with her plans.
NPS
10
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
10
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
2017 - 2020, Successful
NPS
10
NPS
10
Age 34 - 37
3 IUI
2 IVF
Male Factor
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
He[Dr. Grant Schmidt] instilled great support and advice. Honest but kind...Birth control to start, then lopran,and 2 other injections. Then had the transfer. Followed up with progesterone and injections of it too...Never told me I could not carry bc I was slightly overweight...Sees you as a beautiful woman and man wanting to cherish a baby
You really will be taken care of...[Nurses of Ohio Reproductive Medicine are mixed]...but otherwise the others were good...Insurance did not pay. About 27000 for egg retrieval and transfer...You show up after blood draw and be seen in order of who is there 1st...He [Dr. Schmidt] instilled great support and advice. Honest but kind. Never told me I could not carry bc I was slightly overweight...
How was your experience with Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Very honest. Down to earth. Sees you as a beautiful woman and man wanting to cherish a baby. It's great. He told me to stop worrying, as that's what he was for. He instilled great support and advice. Honest but kind. Never told me I could not carry bc I was slightly overweight... unlike dr Tarantino in florida.
What's one piece of advice would you give a prospective patient of Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Listen to him. Trust him... and leave your worries at the door. He has you.
During treatment, were you treated like a number or a human with Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
He shows such empathy. Does not talk about your weight and make you feel fat. He sees you as a woman wanting a family. Period. Great great dr.
Describe the protocols Grant Schmidt used in your cycles at Ohio Reproductive Medicine (Boston IVF Network clinic) and their degree of success.
Birth control to start, then lopran,and 2 other injections. Then had the transfer. Followed up with progesterone and injections of it too. Those stunk but helped.
Describe your experience with the nursing staff at Ohio Reproductive Medicine (Boston IVF Network clinic).
Some were new... snd some jaded. One was rough... as she showed no compassion to be delivering myvtwins still birth... but otherwise the others were good
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
Its great!! You really will be taken care of. I dont like the female drs. But dr schmidt and Williams are great. You need them, and they can help you make your dream of a family come true. Thanks to them we have 1 son and doing it again for more. It's a true gift and I'm thankful for them
Describe your experience with your monitoring appointments at Ohio Reproductive Medicine (Boston IVF Network clinic).
You show up after blood draw and be seen in order of who is there 1st.
Describe the costs associated with your care under Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic).
A lot sadly. Insurance did not pay. About 27000 for egg retrieval and transfer.
Describe Grant Schmidt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Ohio Reproductive Medicine (Boston IVF Network clinic).
Wish you could do 2. It's my last chance and want this last hurrah to hopefully be 2 to finish up our family. I wish it was honestly the patient choice.
NPS
10
Doctor
Grant Schmidt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
6
NPS
4
Age 26 - 27
3 IUI
Unexplained
Income $50K - $99K
1st of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
[Dr.Grant Schmidt] spent time with us to explain things and was very compassionate. He was honest with us and comforted us when we left crying. You can tell he is a caring doctor and wants to help but doesn't want to do unnecessary testing if it can be avoided...We started with letrozole and TI. (Chemical pregnancy) Continued with letrozole after and added progesterone Added estrogen
Communication between staff [of Ohio Reproductive Medicine] is bad. Nurses assumed I was lying when I mentioned trying something Dr schmid said and had to play the phone tag game and ended up being correct like I told them to begin with...IUI was around $385 Injections were $300 each per pen...[Dr.Schmidt] was straight up and honest with us and talked to us like people and not a number
How was your experience with Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Grant Schmidt spent time with us to explain things and was very compassionate. He was honest with us and comforted us when we left crying. You can tell he is a caring doctor and wants to help but doesn't want to do unnecessary testing if it can be avoided.
What's one piece of advice would you give a prospective patient of Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
He is honest and straight to the point. Need to have patience too though.
During treatment, were you treated like a number or a human with Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Schmidt was straight up and honest with us and talked to us like people and not a number. But his nurses treated me like a number.
Describe the protocols Grant Schmidt used in your cycles at Ohio Reproductive Medicine (Boston IVF Network clinic) and their degree of success.
We started with letrozole and TI. (Chemical pregnancy) Continued with letrozole after and added progesterone Added estrogen (chemical pregnancy) Added steroid incase inflammation (chemical pregnancy) Added injections for TI (chemical pregnancy) Added a booster Injections for IUI More IUI and Injections Tried clomid a few times with TI
Describe your experience with the nursing staff at Ohio Reproductive Medicine (Boston IVF Network clinic).
the nursing staff was rude and treated me like a number. Was careless and not nice.
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
The strength is well dr schmidt. We mightve not conceived but he's the only good thing about that clinic. Otherwise they are rude, slow and treat you like a number. The nurse has made me cry in the past. Just not a nursing team id want to be around during a stressful hard time like infertility.
Describe the costs associated with your care under Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic).
IUI was around $385 Injections were $300 each per pen
What specific things went wrong at Ohio Reproductive Medicine (Boston IVF Network clinic)?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at Ohio Reproductive Medicine (Boston IVF Network clinic).
Communication between staff is bad. Nurses assumed I was lying when I mentioned trying something Dr schmid said and had to play the phone tag game and ended up being correct like I told them to begin with.
NPS
6
Doctor
Grant Schmidt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
4
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
8
NPS
8
Age 33
European
Income $50K - $99K
Operations
Only Doc Seen
IVF With Other Docs
Donor Eggs With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Review of
[Dr. Elizabeth Kennard] has an amazing team around her that helps you every step of the way. Don’t get discouraged when there are hiccups that prolong the process. I feel like there could be more information shared about the donor egg process and correct costs associated with it...I felt like my treatment plan was geared to me, and did not feel rushed
Strengths [of Ohio Reproductive Medicine] are they are expirenced and know what they are doing. You can be confident in their decisions for your treatments. Weakness is that it can sometimes be hard to get ahold of someone without leaving a message and waiting on a call back. The billing system could be more accessible for patients...We had to do a second semen analysis because they did not freeze it as needed
How was your experience with Elizabeth Kennard at Ohio Reproductive Medicine (Boston IVF Network clinic)?
She has an amazing team around her that helps you every step of the way. Don’t get discouraged when there are hiccups that prolong the process. I feel like there could be more information shared about the donor egg process and correct costs associated with it.
What's one piece of advice would you give a prospective patient of Elizabeth Kennard at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Be sure to ask the question you have and don’t be hesitant to ask as much to make yourself comfortable
During treatment, were you treated like a number or a human with Elizabeth Kennard at Ohio Reproductive Medicine (Boston IVF Network clinic)?
I felt like my treatment plan was geared to me, and did not feel rushed
Describe the protocols Elizabeth Kennard used in your cycles at Ohio Reproductive Medicine (Boston IVF Network clinic) and their degree of success.
I have not completed a transfer yet. In the process of confirming genetics for eggs. A lot of testing leading up to this point. More genetic testing for my partner than I initially thought were required, blood work, more blood work, multiple semen analysis.
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
Strengths are they are expirenced and know what they are doing. You can be confident in their decisions for your treatments. Weakness is that it can sometimes be hard to get ahold of someone without leaving a message and waiting on a call back. The billing system could be more accessible for patients.
Describe the costs associated with your care under Elizabeth Kennard at Ohio Reproductive Medicine (Boston IVF Network clinic).
20k+
What specific things went wrong at Ohio Reproductive Medicine (Boston IVF Network clinic)?
  • Failed to order appropriate test
Describe the specific things that went wrong at Ohio Reproductive Medicine (Boston IVF Network clinic).
We had to do a second semen analysis because they did not freeze it as needed
NPS
8
Doctor
Elizabeth Kennard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
NPS
8
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
8
Age 29 - 30
4 IUI
Unexplained
Income $200K - $499K
Accountant
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Review of
She [Dr. Rossi] always takes the time to talk and throughly answer questions even if it means going over my designated time. Always friendly and engaging...She is calm and confident and I trust her judgement and treatment plan. I appreciate that she does all ultrasounds and get to see her each appointment...I did 1 IUI with Clomid and 3 IUI with Letrozole and trigger shot. Resulted in 4 negatives....
Nurse [at Ohio Reproductive Medicine] always responded timely and followed up as necessary...One time results were loaded to portal but never received a message/treatment plan from the nurse...Overall, it has been a positive experience. Practice moved into a nice new office which makes office visits more desirable. At time there have been long waits to get back to lab or in room to see doctor and my appointments were delayed significantly. Staff is friendly and helpful...
How was your experience with Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic)?
I have had a very positive experience with Dr. Rossi and would recommend her to all my friends. She is kind and takes time to explain/answer questions. She is calm and confident and I trust her judgement and treatment plan. I appreciate that she does all ultrasounds and get to see her each appointment.
What's one piece of advice would you give a prospective patient of Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Ask questions, she is kind and willing to help.
During treatment, were you treated like a number or a human with Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic)?
She always takes the time to talk and throughly answer questions even if it means going over my designated time. Always friendly and engaging.
Describe the protocols Brooke Rossi used in your cycles at Ohio Reproductive Medicine (Boston IVF Network clinic) and their degree of success.
I did 1 IUI with Clomid and 3 IUI with Letrozole and trigger shot. Resulted in 4 negatives
Describe your experience with your nurse at Ohio Reproductive Medicine (Boston IVF Network clinic). (Assigned nurse: Caryn)
Nurse always responded timely and followed up as necessary
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
Overall, it has been a positive experience. Practice moved into a nice new office which makes office visits more desirable. At time there have been long waits to get back to lab or in room to see doctor and my appointments were delayed significantly. Staff is friendly and helpful.
Describe the costs associated with your care under Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic).
Based on research price seems reasonable.
Describe Brooke Rossi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Ohio Reproductive Medicine (Boston IVF Network clinic).
I have not done IVF yet, but in my initial consultation only single embryo transfer was discussed.
What specific things went wrong at Ohio Reproductive Medicine (Boston IVF Network clinic)?
  • Failed to call with results
Describe the specific things that went wrong at Ohio Reproductive Medicine (Boston IVF Network clinic).
One time results were loaded to portal but never received a message/treatment plan from the nurse.
NPS
10
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
8
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Review of
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 29
1 IUI
Recurrent Pregnancy Loss
Income $50K - $99K
Business Executive
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Londra is a no nonsense doctor. To some, I’m sure she comes across as cold. To me, I appreciate her blunt and direct approach. She made sure to explain things in a way that made sure you understood, even if she had to try a few different methods of explaining it. She doesn’t hesitate to be honest, even if the result is not what you’re wanting or expecting to hear...She made sure I was aware of every step of the process and what to expect...
The clinic [Ohio Reproductive Medicine] is really nice over all. It’s clean and well kept. It is a ton bigger than you’re anticipating as well. Another benefit is, if you need storage for a month or less, you have the option to use the storage center connected to the building for your sperm...Dr. Londra is a no nonsense doctor. To some, I’m sure she comes across as cold. To me, I appreciate her blunt and direct approach. She made sure to explain things in a way that made sure you understood, even if she had to try a few different methods of explaining it...
How was your experience with Laura Londra at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Dr. Londra is a no nonsense doctor. To some, I’m sure she comes across as cold. To me, I appreciate her blunt and direct approach. She made sure to explain things in a way that made sure you understood, even if she had to try a few different methods of explaining it. She doesn’t hesitate to be honest, even if the result is not what you’re wanting or expecting to hear
What's one piece of advice would you give a prospective patient of Laura Londra at Ohio Reproductive Medicine (Boston IVF Network clinic)?
If you have questions, don’t hesitate to ask. She is truly a smart, compassionate person who wants to make sure you’re understanding the process, and what to expect every step.
During treatment, were you treated like a number or a human with Laura Londra at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Dr Londra was absolutely fantastic at making me feel more like a human than a number. She made sure I was aware of every step of the process and what to expect.
Describe the protocols Laura Londra used in your cycles at Ohio Reproductive Medicine (Boston IVF Network clinic) and their degree of success.
Day 3-8, letrozole. On going monitoring of follicle sizes and location. Trigger shot for ovulation. IUI.
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
The clinic is really nice over all. It’s clean and well kept. It is a ton bigger than you’re anticipating as well. Another benefit is, if you need storage for a month or less, you have the option to use the storage center connected to the building for your sperm.
NPS
10
Doctor
Laura Londra
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
10
NPS
10
Age 30
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
She [Dr. Laura Londra] does a great job of explaining procedures before and while they are happening. All of my questions get answered...She was warm and compassionate from the moment we met her. All of my questions got answered, and she is very understanding of our situation. We feel like we are in good hands and are hopeful that we can start our family soon...We are dealing with male factor infertility, so our current status is to do make sure my fertility is okay to proceed with ICSI.
Single embryo transfer was recommended [by Ohio Reproductive Medicine] to increase chances of one healthy pregnancy...Overall a pleasant experience so far. The hold time to get on the phone to schedule an appointment can be a little long, but that is because they spend a good amount of time to schedule the initial visit and answer any questions you have at that time, so the wait is worth the compassionate care you get from the start!
How was your experience with Laura Londra at Ohio Reproductive Medicine (Boston IVF Network clinic)?
She was warm and compassionate from the moment we met her. All of my questions got answered, and she is very understanding of our situation. We feel like we are in good hands and are hopeful that we can start our family soon.
What's one piece of advice would you give a prospective patient of Laura Londra at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Come prepared with questions!
During treatment, were you treated like a number or a human with Laura Londra at Ohio Reproductive Medicine (Boston IVF Network clinic)?
She does a great job of explaining procedures before and while they are happening. All of my questions get answered.
Describe the protocols Laura Londra used in your cycles at Ohio Reproductive Medicine (Boston IVF Network clinic) and their degree of success.
We are dealing with male factor infertility, so our current status is to do make sure my fertility is okay to proceed with ICSI.
Describe your experience with your nurse at Ohio Reproductive Medicine (Boston IVF Network clinic). (Assigned nurse: Sally)
Sally is very knowledgeable and compassionate.
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
Overall a pleasant experience so far. The hold time to get on the phone to schedule an appointment can be a little long, but that is because they spend a good amount of time to schedule the initial visit and answer any questions you have at that time, so the wait is worth the compassionate care you get from the start!
Describe the costs associated with your care under Laura Londra at Ohio Reproductive Medicine (Boston IVF Network clinic).
Cost estimate was given at initial consultation and explained thoroughly.
Describe Laura Londra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Ohio Reproductive Medicine (Boston IVF Network clinic).
Single embryo transfer was recommended to increase chances of one healthy pregnancy, and I agree with the approach.
NPS
10
Doctor
Laura Londra
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
2016, Successful
NPS
8
NPS
9
Age 32
2 IUI
European
Income $100K - $199K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Neutral
Strongly Recommends
Successful
Review of
I always felt comforted and just better after leaving the office. Dr. Schmidt always have me a plan and knowing what to do next made me feel SO much better! The responsibility was no longer on me to know what I should be doing to get pregnant (which obviously wasn’t working)...I was always seen by Dr. Schmidt within 10-15 minutes of my appointment. Everything ran so smoothly!...At my consultation he immediately made me feel better about my infertility. He had a plan
The clinic [Ohio Reproductive Medicine] ran really smoothly. I normal OBGYN always makes me wait like 20-60 minutes to see my doctor. At this office I was always seen by Dr. Schmidt within 10-15 minutes of my appointment. Everything ran so smoothly!...The nursing staff was so nice. While Dr.Schmidt would prescribe treatment, the nurses are the ones who really explained to me what exactly I’d be doing. (To be clear Dr. Schmidt would also tell me, but the nurses would double check I knew what to do).
How was your experience with Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
I always felt comforted and just better after leaving the office. Dr. Schmidt always have me a plan and knowing what to do next made me feel SO much better! The responsibility was no longer on me to know what I should be doing to get pregnant (which obviously wasn’t working).
During treatment, were you treated like a number or a human with Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
At my consultation he immediately made me feel better about my infertility. He had a plan, and that took the responsibility off me, which was SUCH a relief!
Describe your experience with the nursing staff at Ohio Reproductive Medicine (Boston IVF Network clinic).
The nursing staff was so nice. While Dr.Schmidt would prescribe treatment, the nurses are the ones who really explained to me what exactly I’d be doing. (To be clear Dr. Schmidt would also tell me, but the nurses would double check I knew what to do).
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
The clinic ran really smoothly. I normal OBGYN always makes me wait like 20-60 minutes to see my doctor. At this office I was always seen by Dr. Schmidt within 10-15 minutes of my appointment. Everything ran so smoothly!
Describe the costs associated with your care under Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic).
I only had IUI, so my costs weren’t very high. I did IUI two times, and I think it was somewhere around $350 each time.
NPS
8
Doctor
Grant Schmidt
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
2 of 5
Adaptability
4 of 5
NPS
9
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Review of
2018 - 2022, Successful
NPS
10
NPS
10
Age 32 - 36
1 IVF
1 Egg Freezing
Anovulation
PCOS
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
While Dr.Kennard is very straight forward she really cares about you and your feelings. I felt like she listened to me when I had concerns and addressed them properly...She is not bubbly and giggly so if that is what your looking for then she may not be for you! However, if your looking for top notch care she is the doctor for you...very caring and knowledgeable...I felt like she always had my best interest at heart...
Nursing staff [at Ohio Reproductive Medicine] is very quick to respond to voicemail messages but there is no option to speak to them other than leaving a voicemail and them calling you back...The brand new facility is absolutely beautiful! Plenty of parking to chose from! New and updated equipment. Separate wing for egg retrieval’s and transfers...While Dr.Kennard is very straight forward she really cares about you and your feelings. I felt like she listened to me when I had concerns and addressed them properly...
How was your experience with Elizabeth Kennard at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Dr Kennard is very caring and knowledgeable when it comes to fertility treatments. I felt like she always had my best interest at heart ❤️ She is not bubbly and giggly so if that is what your looking for then she may not be for you! However, if your looking for top notch care she is the doctor for you!
What's one piece of advice would you give a prospective patient of Elizabeth Kennard at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Take it one day at a time!
During treatment, were you treated like a number or a human with Elizabeth Kennard at Ohio Reproductive Medicine (Boston IVF Network clinic)?
While Dr.Kennard is very straight forward she really cares about you and your feelings. I felt like she listened to me when I had concerns and addressed them properly.
Describe your experience with the nursing staff at Ohio Reproductive Medicine (Boston IVF Network clinic).
Nursing staff is very quick to respond to voicemail messages but there is no option to speak to them other than leaving a voicemail and them calling you back.
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
The brand new facility is absolutely beautiful! Plenty of parking to chose from! New and updated equipment. Separate wing for egg retrieval’s and transfers! I couldn’t be happier with the new facility
NPS
10
Doctor
Elizabeth Kennard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
4 of 5
Scheduling
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
NPS
10
NPS
10
Age 28
European
Income $100K - $199K
Engineer
3rd of 3 Docs
Donor Eggs With Other Docs
Surrogacy With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Rossi sits down with each of her patients and explains the process specific to them. There is no straight forward case. It’s specific to the individuals and that’s how we felt walking out of the meeting... was overall very happy to help and gave us the details straightforward and without hesitation. She’s worth the wait and we understand why she’s highly recommended. We hope to continue our process with her and we plan to once the clinics start opening back up. She has the perfect mix of blunt/warming responses and recommendations.
They [Ohio Reproductive Medicine] know their details and make patients a priority! Overall no complaints yet. We’ve had to switch docs because of a retirement but we are very happy with the replacement...[The nurses is a] Great communicator and very knowledgeable...Dr. Rossi was overall very happy to help and gave us the details straightforward and without hesitation. She’s worth the wait and we understand why she’s highly recommended. We hope to continue our process with her and we plan to once the clinics start opening back up. She has the perfect mix of blunt/warming responses and recommendations.
How was your experience with Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Dr. Rossi was overall very happy to help and gave us the details straightforward and without hesitation. She’s worth the wait and we understand why she’s highly recommended. We hope to continue our process with her and we plan to once the clinics start opening back up. She has the perfect mix of blunt/warming responses and recommendations.
What's one piece of advice would you give a prospective patient of Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Listen, research, listen again!
During treatment, were you treated like a number or a human with Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Dr. Rossi sits down with each of her patients and explains the process specific to them. There is no straight forward case. It’s specific to the individuals and that’s how we felt walking out of the meeting.
Describe the protocols Brooke Rossi used in your cycles at Ohio Reproductive Medicine (Boston IVF Network clinic) and their degree of success.
We did not reach it that far quite yet, will be soon!
Describe your experience with your nurse at Ohio Reproductive Medicine (Boston IVF Network clinic). (Assigned nurse: Sally)
Great communicator and very knowledgeable
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
They are expensive but I know it’s worth it! They know their details and make patients a priority! Overall no complaints yet. We’ve had to switch docs because of a retirement but we are very happy with the replacement.
Describe the costs associated with your care under Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic).
The costs are up there but we understand the need.
Describe Brooke Rossi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Ohio Reproductive Medicine (Boston IVF Network clinic).
eSET only!
NPS
10
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
10
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
2020, Unknown Success
NPS
9
NPS
9
Age 42
2 Fertility Medications
Unexplained
Income $50K - $99K
2nd of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
I went to her [Dr. Brooke Rossi] after a negative experience at another dr, she was very understanding and immediately started doing more to help than he had. She’s very good at explaining things, never condescending or cold...So far, we have done more work ups to make a better plan. We planned to do a clomid/trigger/IUI cycle but it was postponed due to pandemic...She was warm and friendly but also very informative
Front desk [at Ohio Reproductive Medicine] was unorganized, but other than that everything is great. Clean, friendly, welcoming. Layout is a little odd, but not terrible. Labs are drawn in house, semen analysts next door and surgical center across the street so that’s convenient...[the nursing staff is] Very nice, respond in a timely... manner...She [Dr. Brooke Rossi] was warm and friendly but also very informative
How was your experience with Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic)?
I went to her after a negative experience at another dr, she was very understanding and immediately started doing more to help than he had. She’s very good at explaining things, never condescending or cold.
What's one piece of advice would you give a prospective patient of Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Go!
During treatment, were you treated like a number or a human with Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic)?
She was warm and friendly but also very informative
Describe the protocols Brooke Rossi used in your cycles at Ohio Reproductive Medicine (Boston IVF Network clinic) and their degree of success.
So far, we have done more work ups to make a better plan. We planned to do a clomid/trigger/IUI cycle but it was postponed due to pandemic.
Describe your experience with the nursing staff at Ohio Reproductive Medicine (Boston IVF Network clinic).
Very nice, respond in a timely manner
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
Front desk was unorganized, but other than that everything is great. Clean, friendly, welcoming. Layout is a little odd, but not terrible. Labs are drawn in house, semen analysts next door and surgical center across the street so that’s convenient
Describe the costs associated with your care under Brooke Rossi at Ohio Reproductive Medicine (Boston IVF Network clinic).
I don’t recall dollar amounts but comparable to other places
Describe Brooke Rossi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Ohio Reproductive Medicine (Boston IVF Network clinic).
Didn’t discuss
NPS
9
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
9
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Review of
2019, Unknown Success
NPS
7
NPS
7
Age 37
3 IUI
Unexplained
European
Income $100K - $199K
Graphic Designer
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Review of
I can tell Dr. Kennard is very experienced in her field and she is always on time for our appointments. I don’t feel like she asked me a lot of questions about my health history and I am not sure she took some of my concerns seriously before just diagnosing me with unexplained infertility. While Dr. Kennard is kind, she is very straight forward in her demeanor, which I think some people could take offense to.
They [Ohio Repro Med] are always very timely for appointments and even though various Dr’s have done the IUI procedures, all have been very professional and made me feel comfortable. While I appreciate the timeliness, I have sometimes felt rushed in my appointments and don’t have a chance to ask all my questions or get detailed explanations, so my advice would be to make sure you feel comfortable to not just settle bc you feel rushed.
How was your experience with Elizabeth Kennard at Ohio Reproductive Medicine (Boston IVF Network clinic)?
I can tell Dr. Kennard is very experienced in her field and she is always on time for our appointments. I don’t feel like she asked me a lot of questions about my health history and I am not sure she took some of my concerns seriously before just diagnosing me with unexplained infertility. While Dr. Kennard is kind, she is very straight forward in her demeanor, which I think some people could take offense to.
What's one piece of advice would you give a prospective patient of Elizabeth Kennard at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Ask questions and don’t feel rushed.
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
They are always very timely for appointments and even though various Dr’s have done the IUI procedures, all have been very professional and made me feel comfortable. While I appreciate the timeliness, I have sometimes felt rushed in my appointments and don’t have a chance to ask all my questions or get detailed explanations, so my advice would be to make sure you feel comfortable to not just settle bc you feel rushed.
Describe the costs associated with your care under Elizabeth Kennard at Ohio Reproductive Medicine (Boston IVF Network clinic).
$800 for each round IUI, plus med costs which totaled around $100 per refill.
NPS
7
Doctor
Elizabeth Kennard
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
2 of 5
NPS
7
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Review of
2018, Unknown Success
NPS
6
NPS
6
Age 35
1 IUI
Diminished Ovarian Reserve
South Asian
Income $100K - $199K
Consultant
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
Review of
Dr Schmidt is relaxed confident and positive. All important traits when you are suffering through infertility. However it’s still very much a businsss and I don’t feel like I’m getting personaliZed attention or care. I also don’t think this practice thinks outside the box. It’s very textbook style....He’s optimistic and relaxed. He instantly relaxes you and gives you hope.... Some nurses [Ohio Repro Med] are amazing and empathetic. Others are disorganized. So depends on what you Get. It’s a hassle also dealing with insurance.
Some nurses [at Ohio Repro Med] are amazing and empathetic. Others are disorganized. So depends on what you Get. It’s a hassle also dealing with insurance....Very outdated and drab ambience. They need a complete makeover in Whixh they understand the integration between mind and body for women undergoing treatments and liven that place up. It’s so gray and depressing.
How was your experience with Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
Dr Schmidt is relaxed confident and positive. All important traits when you are suffering through infertility. However it’s still very much a businsss and I don’t feel like I’m getting personaliZed attention or care. I also don’t think this practice thinks outside the box. It’s very textbook style.
What's one piece of advice would you give a prospective patient of Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
He’s a solid doc with experience but the practice is outdated and response rates aren’t ideal.
During treatment, were you treated like a number or a human with Grant Schmidt at Ohio Reproductive Medicine (Boston IVF Network clinic)?
He’s optimistic and relaxed. He instantly relaxes you and gives you hope.
Describe your experience with the nursing staff at Ohio Reproductive Medicine (Boston IVF Network clinic).
Some nurses are amazing and empathetic. Others are disorganized. So depends on what you Get. It’s a hassle also dealing with insurance.
Describe your experience with Ohio Reproductive Medicine (Boston IVF Network clinic).
Very outdated and drab ambience. They need a complete makeover in Whixh they understand the integration between mind and body for women undergoing treatments and liven that place up. It’s so gray and depressing.
What specific things went wrong at Ohio Reproductive Medicine (Boston IVF Network clinic)?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
NPS
6
Doctor
Grant Schmidt
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
2 of 5
NPS
6
Clinic
Ohio Reproductive Medicine (Boston IVF Network clinic)
Columbus
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Review of

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