Verified
Verified
This patient has provided documentation of treatment at this clinic.
2023, Unsuccessful
[Dr. Karenne Fru] Is an expert at what she does. May have an awkward disposition which causes stress. After the retrieval failed we discussed the next steps treated my husband like there was something wrong with him because he wasn’t talking but he was supporting me and what we discussed at home. We were doing a donor egg with my sister she called in for a consult and the dr didn’t remember she was my sister or that we were donating. Just didn’t mesh with our personality
Beautiful clinic [Oma Fertility Atlanta] everything is new. The wait for an appointment is not long and the wait when you have an appointment is not long. Staff is professional and helpful in person. Weakness is communication. Communication issues may cause stress during the Ivf cycle. We received so many different responses...Staff was courteous. Communication was horrible...[Dr. Karenne Fru] Is an expert at what she does. May have an awkward disposition which causes stress. After the retrieval failed we discussed the next steps treated my husband like there was something wrong with him because he wasn’t talking but he was supporting me and what we discussed at home. We were doing a donor egg with my sister she called in for a consult and the dr didn’t remember she was my sister or that we were donating. Just didn’t mesh with our personality
How was your experience with Karenne Fru at Pinnacle Fertility - Atlanta (Pinnacle Network clinic)?
Is an expert at what she does. May have an awkward disposition which causes stress. After the retrieval failed we discussed the next steps treated my husband like there was something wrong with him because he wasn’t talking but he was supporting me and what we discussed at home. We were doing a donor egg with my sister she called in for a consult and the dr didn’t remember she was my sister or that we were donating. Just didn’t mesh with our personality
What's one piece of advice would you give a prospective patient of Karenne Fru at Pinnacle Fertility - Atlanta (Pinnacle Network clinic)?
Ask questions take notes take a tape recorder
During treatment, were you treated like a number or a human with Karenne Fru at Pinnacle Fertility - Atlanta (Pinnacle Network clinic)?
Miscommunication from staff caused stress
Describe the protocols Karenne Fru used in your cycles at Pinnacle Fertility - Atlanta (Pinnacle Network clinic) and their degree of success.
Omnitrope and Gonal
Describe your experience with the nursing staff at Pinnacle Fertility - Atlanta (Pinnacle Network clinic).
Staff was courteous. Communication was horrible
Describe your experience with Pinnacle Fertility - Atlanta (Pinnacle Network clinic).
Beautiful clinic everything is new. The wait for an appointment is not long and the wait when you have an appointment is not long. Staff is professional and helpful in person. Weakness is communication. Communication issues may cause stress during the Ivf cycle. We received so many different responses
Describe the costs associated with your care under Karenne Fru at Pinnacle Fertility - Atlanta (Pinnacle Network clinic).
$17000
Describe Karenne Fru's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pinnacle Fertility - Atlanta (Pinnacle Network clinic).
N/a
What specific things went wrong at Pinnacle Fertility - Atlanta (Pinnacle Network clinic)?
- Lost paperwork
- Lost appointments
- Failed to inform you of changes in protocol
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at Pinnacle Fertility - Atlanta (Pinnacle Network clinic).
Genetic testing and billed for 10,000