Pinnacle Fertility (Formerly Oma Fertility New York)

1 doctors work here

Rated 4
Neutral: 50%Don't recommend: 50%4
0% strongly recommend
2 reviews
Operations
6
6
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
10
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
5
5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
10
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
3
3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication is not offered
Providing backup medication is not offered

This clinic has 1 office

New York
551 Madison Ave Ste 500
New York, NY 10022

2 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unsuccessful
NPS
0
NPS
0
Age 43
1 IVF
1 Egg Freezing
1 Embryo Freezing
Diminished Ovarian Reserve
Black or African-American
Income $100K - $199K
Operations
1st of 2 Docs
2 IVF With Other Docs
2 Egg Freezing With Other Docs
2 Embryo Freezing With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Michael Guarnaccia] is very cold and brusque...was no in-depth analysis of my case and specific factors...was no discussion on autoimmune issues, investigating for endometriosis...started me on the highest doses of Menopur and Gonal-F and never adjusted my protocol...felt like I was on a production line.
[Oma Fertility New York] was very small...did not have all of the equipment needed for their services, which required going to a different clinic for retrievals...finance department was very efficient and communicated smoothly...office manager was unorganized...Tanisha was OUTSTANDING! Working with her was the best part of my experience
How was your experience with Michael Guarnaccia at Pinnacle Fertility (Formerly Oma Fertility New York)?
I did not enjoy my experience as a patient with Dr. Guarnaccia. He is very cold and brusque. Infertility is a difficult journey, so I think it is important that providers try to be more sensitive with patients. With Dr. Guarnaccia, I felt like I was on a production line.
What's one piece of advice would you give a prospective patient of Michael Guarnaccia at Pinnacle Fertility (Formerly Oma Fertility New York)?
If you are under 35 you can take the risk of giving him a try. However if you are older and/or have PCOS, autoimmune issues, or endometriosis you are better off seeking an RE that takes a more comprehensive and investigative approach to fertility treatment.
During treatment, were you treated like a number or a human with Michael Guarnaccia at Pinnacle Fertility (Formerly Oma Fertility New York)?
There was no in-depth analysis of my case and specific factors. Dr. Guarnaccia used my age to decide my protocol, putting me on a high-dose of medication. There was no discussion on autoimmune issues, investigating for endometriosis, etc. My care felt standard and cookie-cutter.
Describe the protocols Michael Guarnaccia used in your cycles at Pinnacle Fertility (Formerly Oma Fertility New York) and their degree of success.
I do recall that Dr. Guarnaccia started me on the highest doses of Menopur and Gonal-F and never adjusted my protocol during my stimulation phase.
Describe your experience with your nurse at Pinnacle Fertility (Formerly Oma Fertility New York). (Assigned nurse: Tanisha Henry)
Tanisha was OUTSTANDING! Working with her was the best part of my experience with OMA. Tanisha was kind, paid excellent attention to detail, and went above and beyond. I hold her in the highest regard.
Describe your experience with Pinnacle Fertility (Formerly Oma Fertility New York).
The facility was very small. When I was a patient, they did not have all of the equipment needed for their services, which required going to a different clinic for retrievals. The finance department was very efficient and communicated smoothly. However, the office manager was unorganized.
Describe the costs associated with your care under Michael Guarnaccia at Pinnacle Fertility (Formerly Oma Fertility New York).
A single round of IVF(stimulation and egg retrieval with ICSI) was $9,000. Medication costs came to $6,000. They do not take insurance.
What specific things went wrong at Pinnacle Fertility (Formerly Oma Fertility New York)?
  • Provided conflicting information
Describe the specific things that went wrong at Pinnacle Fertility (Formerly Oma Fertility New York).
Obtaining my patient records from them after treatment was a nightmare. I had to harass the office manager pretty much to get my records.
0
Doctor
Michael Guarnaccia
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
Pinnacle Fertility (Formerly Oma Fertility New York)
New York
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, 3 Eggs Frozen
NPS
10
NPS
8
Age 35 - 36
1 Egg Freezing
European
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
[Dr. Michael Guarnaccia] clearly explained everything...made me feel comfortable about asking questions...kind and warm bedside manner...saw me every visit....very approachable and made me feel a lot less nervous about this process...on an antagonist protocol...never made me feel dumb for asking a question
loved the medical team [at Oma Fertility New York]...could text her anything I needed and she always responded promptly...sweet, compassionate, and always had time for me...was frustrated with the clinic's pricing...Oma Fertility but then they went bankrupt and were bought by Pinnacle Fertility
How was your experience with Michael Guarnaccia at Pinnacle Fertility (Formerly Oma Fertility New York)?
He clearly explained everything and made me feel comfortable about asking questions. He has a very kind and warm bedside manner. He saw me every visit. He felt very approachable and made me feel a lot less nervous about this process. I would highly recommend him.
What's one piece of advice would you give a prospective patient of Michael Guarnaccia at Pinnacle Fertility (Formerly Oma Fertility New York)?
He really will take the time to answer all of your questions so don't feel afraid to ask! He never made me feel like he didn't have time for me or that my questions were stupid.
During treatment, were you treated like a number or a human with Michael Guarnaccia at Pinnacle Fertility (Formerly Oma Fertility New York)?
He was very kind, took time to explain everything, and never made me feel dumb for asking a question.
Describe the protocols Michael Guarnaccia used in your cycles at Pinnacle Fertility (Formerly Oma Fertility New York) and their degree of success.
I was on an antagonist protocol.
Describe your experience with your nurse at Pinnacle Fertility (Formerly Oma Fertility New York). (Assigned nurse: Dana)
I could text her anything I needed and she always responded promptly. She was sweet, compassionate, and always had time for me. I felt so taken care of by her and I greatly appreciated it. She also helped me with tips to save money and apply for discount programs. Would highly recommend!
Describe your experience with Pinnacle Fertility (Formerly Oma Fertility New York).
I absolutely loved the medical team, however, I was frustrated with the clinic's pricing. Originally when I went to see them, they were Oma Fertility but then they went bankrupt and were bought by Pinnacle Fertility. I was fortunate that Pinnacle honored the money I had paid to Oma for a cycle of egg retrieval, but I was frustrated because Pinnacle changed the pricing and this was not explained to me when I was told Pinnacle was taking over. This created a lack of transparency and made me frustrated because what I had budgeted was no longer accurate.
Describe the costs associated with your care under Michael Guarnaccia at Pinnacle Fertility (Formerly Oma Fertility New York).
Well originally it was supposed to be $3,500 for a cycle of egg freezing but then they changed it to $6,000.
What specific things went wrong at Pinnacle Fertility (Formerly Oma Fertility New York)?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Pinnacle Fertility (Formerly Oma Fertility New York).
They changed the pricing and what I was promised for my initial payment and didn't make this clear when they told me they were switching ownership from Oma to Pinnacle.
10
Doctor
Michael Guarnaccia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Pinnacle Fertility (Formerly Oma Fertility New York)
New York
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5