Oregon Health Sciences University

5 doctors work here

Rated 8.1
Strongly recommend: 55%Neutral: 30%Don't recommend: 15%8.1
55% strongly recommend
66 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
8.5
8.5
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.3
8.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.5
7.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.9
8.9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8
8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
800
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Portland
3303 S.W. Bond Avenue, 10th Floor
Portland, OR 97239

66 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Unknown Success
NPS
5
NPS
2
Age 28 - 29
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
Dr. Amato is very short and to the point, I like that in a doctor...I was an egg donor...did not mention that she suspected that I had OHSS...If she had, that may have affected my decision to donate eggs. I do believe that she omitted this information as she did not want me to back out of the donation at such a late stage.
[Oregon Health Sciences University] can be frustrating to deal with...rarely answer the phone, so it is difficult to schedule appointments. As an egg donor, I have had a lot of difficulty getting bills paid in a timely manner...nursing staff were responsive and kind. They explained everything before every scan or procedure...made sure I was comfortable with everything before proceeding.
How was your experience with Paula Amato at Oregon Health Sciences University?
Dr. Amato is very short and to the point, I like that in a doctor. However, she did not mention that she suspected that I had OHSS and that was why I was feeling the way I was. If she had, that may have affected my decision to donate eggs. I do believe that she omitted this information as she did not want me to back out of the donation at such a late stage.
What's one piece of advice would you give a prospective patient of Paula Amato at Oregon Health Sciences University?
As an egg donor- do your research beforehand. Unfortunately, there isn't much good information out there on egg donation, but it is important to know the signs of complications.
During treatment, were you treated like a number or a human with Paula Amato at Oregon Health Sciences University?
I was an egg donor. I did not feel like I was given the full information of what was happening to my body during this process. I was told that OHSS was a risk, but not that I had it or was being prescribed medications to treat it. I was just told to take pick up these medications which would help with the side effects of egg donation. After the procedure, I noticed OHSS listed in my post op note.
Describe the protocols Paula Amato used in your cycles at Oregon Health Sciences University and their degree of success.
I did two egg donation cycles. Both times I was on Menopur, Follistim and Ganirelix. They used HCG and Lupron as trigger injections. I'm sorry, I do not recall the specific dosages of any of these medications.
Describe your experience with the nursing staff at Oregon Health Sciences University.
The nursing staff were responsive and kind. They explained everything before every scan or procedure and always made sure I was comfortable with everything before proceeding.
Describe your experience with Oregon Health Sciences University.
This clinic can be frustrating to deal with. They rarely answer the phone, so it is difficult to schedule appointments. As an egg donor, I have had a lot of difficulty getting bills paid in a timely manner. I can never seem to reach anyone that actually knows anything about these issues. If you leave voicemails, they will never call you back. I have requested a call back dozens of times over the last year, and received only one call back during that time (and they were not able to resolve the issue either).
Describe the costs associated with your care under Paula Amato at Oregon Health Sciences University.
I was an egg donor, so my only costs at the moment are the bills that OHSU said they would pay, but still haven't! Currently that totals around $600 that I should not have to pay. Since I have been sent to collections, I may have to just eat this cost.
Describe Paula Amato's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
I did not have this procedure.
What specific things went wrong at Oregon Health Sciences University?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Oregon Health Sciences University.
As an egg donor, I have been very frustrated with this clinic. I completed my first egg donation in Nov of 2022. At that time, they assured me that they would cover the medical expenses associated with this procedure. They had me go to a separate monitoring clinic for ultrasounds. Since then, almost 13 months, I have been trying to get them to cover the cost of these ultrasounds. I have repeated called and emailed them with no real result. Every time I manage to reach a human instead of an answering machine, I am reassured that they will escalate this to their manager. I wait about two weeks, see that nothing has changed and then repeat the process. As of last month, I was sent to collections. I am now trying to work out this issue with the collection company. I am beyond frustrated with this process. If I ever get them to cover this charge, then I get the joy of starting on the bill for the ultrasounds during the second egg donation. So, if you're considering donating your eggs here, factor in the ultrasound bills when you look at that hefty sum they are offering you!
5
Doctor
Paula Amato
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
2 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
2
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
1 of 5
Scheduling
2 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
8
NPS
7
Age 33
1 IVF
European
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Krieg is very friendly and makes you feel heard from her warm demeanor...only seen Dr. Krieg virtually, and not at our specific appointments however this was communicated fully and we understand that you may not get your specific doctor depending on the day...We are presented information and can process the information during our call and Dr. Krieg gives us space to do so....results were 4 embryos, 2 eggs...did genetic testing PGT M and A and found our results of viable egg
[At Oregon Health Sciences University] You don't get to have 1:1 conversations, however the in-between person gives you fair warnings on the process...had a great experience and communication is excellent...onfident in the process because of the follow up from Katie on items we have to do. I can always reach out for questions and I get a response from someone quickly. If Katie is not available for any reason, someone is getting the message!
How was your experience with Sacha Krieg at Oregon Health Sciences University?
We've only seen Dr. Krieg virtually, and not at our specific appointments however this was communicated fully and we understand that you may not get your specific doctor depending on the day. During our virtual meetings we feel heard and understood. We are presented information and can process the information during our call and Dr. Krieg gives us space to do so. We did not have a high chance of lots of eggs and Dr. Krieg presented this information in a warm understanding way. We feel confident in Dr. Krieg's ability to lead us in the best direction for our family. There are a lot of options you have during the process, and I felt confident going with the statistics presented by Dr. Krieg.
What's one piece of advice would you give a prospective patient of Sacha Krieg at Oregon Health Sciences University?
You will enjoy Dr. Krieg's warm friendly attitude, and I suggest for anyone to ask lots of questions and find out all the information possible. There are so many steps it gets overwhelming. Having someone with you who can process all the information is extremely helpful, because personally I get overwhelmed and can't remember everything said during our conversations with Dr. Krieg. My partner is amazing and remembers these details and we take lots of notes on our to-dos and follow up for Dr. Krieg. Taking responsibility for our care and knowing when to speak up has been very helpful.
During treatment, were you treated like a number or a human with Sacha Krieg at Oregon Health Sciences University?
Dr. Krieg is very friendly and makes you feel heard from her warm demeanor. I feel like we get information from her in a timely manner and she is able to present this information in a warm way. Although we are virtually speaking with her, we still feel confident in our ability to get information across.
Describe the protocols Sacha Krieg used in your cycles at Oregon Health Sciences University and their degree of success.
For the egg retrieval here is what we used: Menopur subcutaneous injection with a Q-cap Follistim AQ or Gonal-F ready jet pen Ganirelix Acetate or Cetrotide HCG Trigger (Pregnyl/Novarel) I felt confident this was the correct path forward based on Dr. Krieg's knowledge and experience. The Ganirelix has a "dull" shot, I definitely suggest getting the angle down correctly to use that one. The results were 4 embryos, 2 eggs. We did genetic testing PGT M and A and found our results of viable eggs from those tests. We used a lab outside of the normal lab used by OHSU and the genetics counselor was helpful getting us set up. I feel confident in the process.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Katie, RN)
I love our nurse, Katie. We have had a great experience and communication is excellent. I feel confident in the process because of the follow up from Katie on items we have to do. I can always reach out for questions and I get a response from someone quickly. If Katie is not available for any reason, someone is getting the message!
Describe your experience with Oregon Health Sciences University.
Keep up on financial information. It's tough to navigate because there is only one financial person for the fertility clinic. You don't get to have 1:1 conversations, however the in-between person gives you fair warnings on the process. We all know healthcare costs in general are tough to navigate. You don't go through the main OHSU financial line, you go through the fertility clinic.
Describe the costs associated with your care under Sacha Krieg at Oregon Health Sciences University.
Most of the costs went through insurance, however Andrology did not. We're working through these costs now.
Describe Sacha Krieg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Our doctor said most people are using single embryo transfer and knowing the risks for a multiple embryo transfer I feel confident that's the way to go.
8
Doctor
Sacha Krieg
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
9
NPS
10
Age 41 - 42
2 IUI
Male Factor
Poor Egg Quality
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Krieg has a very warm and welcoming personality...She took the time to get to know me and what I did for a living and asked me what my goals were and did her best to explore conservative options first...She made sure to address any hormonal problems, nutrient deficiencies and hormonal problems I had. We also reviewed all my medications and supplements and added anything that could help my egg quality.
[nurse of Oregon Health Sciences University] has always been very communicative over the phone and clear about her instructions...They also have a reproductive counselor that I've met with to help me during this challenging journey. She was incredibly helpful in providing support by listening and giving me strength to keep going. OHSU is very busy and I don't always get the appointments I need with my busy work schedule. I would also prefer I saw my own doctor for the treatments such as IUI.
How was your experience with Sacha Krieg at Oregon Health Sciences University?
Dr. Krieg has a very warm and welcoming personality. She made me feel confident I had something I could work on and move forward with. She did make me feel alone sharing many women like myself are going through the same thing and she was there to help.
What's one piece of advice would you give a prospective patient of Sacha Krieg at Oregon Health Sciences University?
Always advocate for yourself, and ask for what you want.
During treatment, were you treated like a number or a human with Sacha Krieg at Oregon Health Sciences University?
She took the time to get to know me and what I did for a living and asked me what my goals were and did her best to explore conservative options first.
Describe the protocols Sacha Krieg used in your cycles at Oregon Health Sciences University and their degree of success.
She made sure to address any hormonal problems, nutrient deficiencies and hormonal problems I had. We also reviewed all my medications and supplements and added anything that could help my egg quality. We also performed additional diagnostics such as hysterosalpingogram to make sure I didn't have any uterine abnormalities, especially since I had a recent miscarriage. We started out with ovulation inducers and HCG shots with IUI to improve my chances. When my partner had to have surgery for varicocele, we discontinued IUI until he had better counts. However, she allowed us to continue to try at home with ovulation inducers to take advantage of the months while my partner was healing. She didn't want to wast my time or money with IUI when our chances were low with the varicocele. I appreciated this greatly.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Val)
Val has always been very communicative over the phone and clear about her instructions, yet encouraging during our difficulty journey.
Describe your experience with Oregon Health Sciences University.
I feel assured that OHSU is up to date on the latest research and medical techniques for fertility. I know that I am getting the best possible care with this hospital. They also have a reproductive counselor that I've met with to help me during this challenging journey. She was incredibly helpful in providing support by listening and giving me strength to keep going. OHSU is very busy and I don't always get the appointments I need with my busy work schedule. I would also prefer I saw my own doctor for the treatments such as IUI.
Describe the costs associated with your care under Sacha Krieg at Oregon Health Sciences University.
So far, I've done on all the labwork and diagnostic testing, medications including injections and two IUI's. I've spent about $4500.
Describe Sacha Krieg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
I don't have any concerns at the moment. My cycles are put on hold due to the coronavirus. We are devastated as we were only weeks away from starting IVF. Dr. Krieg and her team made the difficult to decision to discontinue treatments for the better good. Although my partner and I are anxiously awaiting for opportunity to have a baby, we understand.
9
Doctor
Sacha Krieg
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
9
Age 40 - 41
1 Fertility Medications
Anovulation
PCOS
European
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Wu is very knowlegable. She noticed an abnormaility on a previous test from another doctor that we didn't know about. She was quick to take action. ... I love that she works with my Naturopathic Primary Care Doctors so that we can reach our mutual goal. ... During the proceedure she found 6 to 7 Uterine Polyps and a thickened lining. She removed the polyups and shaved down my lining. Upon receiving the biospy resluts back we found I had complex hyerplasia without atypia.
I loved that on our first visit they [OHSU] scheduled us to see the Financial Coordinator and we discussed our treatment plan and pricing. They had a whole packet for us ready to go. Ever visit since has had the same feel. I don't think that this is a weekness, but sometimes appointments get pushed back due to proceedures or other things running long. I can appreicate that when you check in they have a sign showing how behind the doctor is.
How was your experience with Diana Wu at Oregon Health Sciences University?
Dr. Wu is very knowlegable. She noticed an abnormaility on a previous test from another doctor that we didn't know about. She was quick to take action. We hit a few bumps along the way, but she was great at adapting and adjusting the course of treatment for the next step. I ask a lot of questions and she gives me detailed answers. I love that she works with my Naturopathic Primary Care Doctors so that we can reach our mutual goal.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
As as many questions as you feel you need to when taking the next step in your treatment.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
Dr Wu is very honest and encouraging.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
She located an abnormaility on a HSG test from a previous doctor that we didn't know about. She scheduled me for a Saline Infusion Sonogram which was unsuccesful due to the shape of my Cervix. She suggested a Hysteroscopy as I was uncomfrotable with jumping right in to surgery. She worked with my Naturopathic Primary Care Doctor for some treatments to soften my Cervix and dialate. After the second attempt was unsucessful, I was ready to proceed with the Hysteroscopy. During the proceedure she found 6 to 7 Uterine Polyps and a thickened lining. She removed the polyups and shaved down my lining. Upon receiving the biospy resluts back we found I had complex hyerplasia without atypia. She gave me progesterone for the next 2 months to regress the hyperplasia.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Dani (Dr Wu's Nurse))
Dani has been great!! She has answered all of my questions and put me at ease and was encouraging when discussing my Hysertocopy. Not just Dani is great, everyone that has helped us from checking in to fincial coordinators and nurses are amaizing. They are understanding and compasionate about the things that we are putting our bodies thru. I love that they are encouraging during proceedures.
Describe your experience with Oregon Health Sciences University.
They are very organized!!! I loved that on our first visit they scheduled us to see the Financial Coordinator and we discussed our treatment plan and pricing. They had a whole packet for us ready to go. Ever visit since has had the same feel. I don't think that this is a weekness, but sometimes appointments get pushed back due to proceedures or other things running long. I can appreicate that when you check in they have a sign showing how behind the doctor is. I know if it was me in that room, I would want the Doctor to focus on me and my case and not be in a hurry to see the next patient. When you come for a visit, plan for some additional time.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
So far my insurance has covered my visits with 20% my responsibility. We plan to start IVF in 1 month that is not covered by my insurance.
9
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2019, Unsuccessful
NPS
8
NPS
7
Age 28 - 38
1 IUI
1 IVF
Anovulation
Male Factor
PCOS
European
Native American
Income $50K - $99K
2nd of 3 Docs
2 Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
Dr David Lee is a very compassionate and kind doctor. He is trustworthy. He explains things in details and tries to see the big picture and see it from your perspective. He listened and included you in the treatment plan. He was a busy doctor so a few times he was not available (including transfer day). ... He includes you in the treatment plan and fills you in on the good and the bad of a treatment plan. He doesn't treat you like your another number or paycheck.
We had several errors made by nursing staff [OHSU] with ordering medications (missed meds, filling out PA's, etc.) which resulted in cancelled treatments. We had a lot of questions for the Financial Counselors and felt as though our questions weren't answered at all or in a timely manner. Also, they didn't communicate with us on what deposit was due before the appointment so we came in and were shocked to find out we had a deposit due.
How was your experience with David Lee at Oregon Health Sciences University?
Dr David Lee is a very compassionate and kind doctor. He is trustworthy. He explains things in details and tries to see the big picture and see it from your perspective. He listened and included you in the treatment plan. He was a busy doctor so a few times he was not available (including transfer day).
What's one piece of advice would you give a prospective patient of David Lee at Oregon Health Sciences University?
Research questions beforehand and go into the appointment with them. Be ready to figure out your treatment plan along side Dr David Lee.
During treatment, were you treated like a number or a human with David Lee at Oregon Health Sciences University?
Dr David Lee is a very compassionate and kind doctor. He includes you in the treatment plan and fills you in on the good and the bad of a treatment plan. He doesn't treat you like your another number or paycheck.
Describe the protocols David Lee used in your cycles at Oregon Health Sciences University and their degree of success.
We started our treatment using Clomid and timed intercourse. We did this for 6 rounds before moving onto IUI. For our IUI and eventually our IVF we used Menopur and Follistem. IUI was cancelled due to poor sperm penetration. We did a SPA test and eventually moved onto IVF. 17 eggs retrieved and out of those 6 fertilized. Two 3 Day embryos transferred. Negative pregnancy test.
Describe your experience with the nursing staff at Oregon Health Sciences University.
Our nursing staff was friendly and kind when we came in for our initial consultation and for the first few appointments. When it came down to doing IUI and IVF and handling the medication aspect of it we found our nursing staff showed frustration with us and lacked communication. We made several calls daily to try to resolve issues that arrived. They ended up missing a critical medication which made us have to cancel our second IVF treatment. Which resulted in loss of time and money.
Describe your experience with Oregon Health Sciences University.
Our clinic was easy to find, accessible and clean. Staff was helpful on the phone when making an appointment and friendly in person when checking in. During the initial consultation the nurse was helpful in explaining the protocol and explaining how the injections worked. We had several errors made by nursing staff with ordering medications (missed meds, filling out PA's, etc.) which resulted in cancelled treatments. We had a lot of questions for the Financial Counselors and felt as though our questions weren't answered at all or in a timely manner. Also, they didn't communicate with us on what deposit was due before the appointment so we came in and were shocked to find out we had a deposit due.
Describe the costs associated with your care under David Lee at Oregon Health Sciences University.
As our treatment started in 2009, the cost is hard to remember that far back. I do know our medications were just over $1,000 and we had to give a deposit of about $500 for the first initial appointment with Dr David Lee. Lab tests were out of network so I believe they were only covered at 30%.
Describe David Lee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Dr David Lee suggested eSET but my spouse and I chose to transfer 2 embryos. Dr David Lee did explain the pros and cons of each and encouraged us to talk it over as a couple.
What specific things went wrong at Oregon Health Sciences University?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to order appropriate test
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Oregon Health Sciences University.
Several of the medications on my protocol required prior authorization which I instructed the clinic ahead of time to allow them adequate time to do the paperwork and submit it to my insurance/pharmacy. Paperwork was never completed and submitted and my protocol start date came and went so my treatment had to be cancelled. I called several times that week checking on the paperwork and had to leave multiple voicemails and the nurse I spoke to was rude on the phone and made it seems like I was the one who messed up.
8
Doctor
David Lee
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014, Successful
NPS
10
NPS
10
Age 27
1 IVF
Male Factor
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Wu was very open to hearing how many embryos we wanted to transfer at a time, and that was discussed before we even started the process so she knew what we wanted. She did tell me that she would only transfer a maximum of two embryos as she followed the guidelines for my age. However, after that we could decide what was best for us regarding a single or multiple embryos transfer...i remember the day the nurse called me to give my husband and I a positive pregnancy result. She said over the line that Dr. Wu literally “jumped with joy” when she found out I was pregnant that morning. It so warmed our hearts to know we weren’t just numbers on a page of clients but that we were cared for in our most vulnerable times.
The care coordinator [at Oregon Health Sciences University} answered every question I remember having and was so organized. I appreciated that because it showed we were in good hands. The nursing staff always treated me with respect and care. I didn’t have any bad experiences with them...I would say the only weakness of my clinic would be how the egg retrieval sedation worked. As opposed to putting me under general anesthesia, I was consciously sedated to the point I wasn’t supposed to remember anything but was supposed to be able to be functioning to listen to instructions during the procedure if needed.
How was your experience with Diana Wu at Oregon Health Sciences University?
Diana Wu was very honest and upfront. I so appreciated this because I didn’t want anything to be sugar-coated. I wanted someone who was compassionate yet business-like so that I knew what to expect and could see she had a definite course of action to get us pregnant. She was a great communicator and explained everything and their reasoning for it at length. She also took our wants and desires into consideration regarding religious beliefs and holding to those. Overall, I honestly cannot day anything negative about her and my experience. I would go back to her again in a heartbeat.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
I would give anyone undergoing fertility treatment the same advice - take each day as it comes and to trust the doctors. Dr. Wu gave me every reason to trust her and it helped me not to worry and stress, which is so easy to succumb to. Take each moment in the process as it comes only think about that day at a time.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
At every appointment it was evident Dr. Wu cared for her patients. One appointment sticks out in my mind the most. It was at our last appointment - an 8wk ultrasound for our twins. We were the last appointment of the day, and, without giving details, she had said that her prior appointment required her to give some bad news to her patients. It was obvious it affected her a lot. She said it was nice to end her day on a positive note by seeing two healthy babies and releasing me out of her care and onto a normal OB/GYN. it really struck me how much she cared for her patients by how candid she was about her prior patients’ struggles affecting her. Also, i remember the day the nurse called me to give my husband and I a positive pregnancy result. She said over the line that Dr. Wu literally “jumped with joy” when she found out I was pregnant that morning. It so warmed our hearts to know we weren’t just numbers on a page of clients but that we were cared for in our most vulnerable times.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
Diana learned very early on through the testing they did that I was going to be very easy to stimulate with the hormone injections. She wanted to take my treatment very easy to make sure I wasn’t overstimulated, which could create underdeveloped eggs. I was on a Lupron protocol that stimulated me very easy. She wanted a balance of a good amount of eggs but also the maximum amount of eggs that were viable to be inseminated. Ultimately her drug protocol yielded 17 eggs - all of which were fully developed and able to be inseminated. She was so knowledgeable, and it was amazing to see how after each appointment she would anazlyze my numbers and adjust any amount of mediciation if needed. Ultimately, she herself did a fresh embryo transfer for me with two healthy embryos. She places the embryos perfectly in the spot she desired in my uterus. Both embryos implanted and yielded a live birth of twins!
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: I am unsure at this time)
The care coordinator answered every question I remember having and was so organized. I appreciated that because it showed we were in good hands. The nursing staff always treated me with respect and care. I didn’t have any bad experiences with them.
Describe your experience with Oregon Health Sciences University.
I would say the only weakness of my clinic would be how the egg retrieval sedation worked. As opposed to putting me under general anesthesia, I was consciously sedated to the point I wasn’t supposed to remember anything but was supposed to be able to be functioning to listen to instructions during the procedure if needed. The anesthesiologist didn’t give me enough, and I remember being in pain during the procedure. However, I remember just feeling so ready to be pregnant that I would have done anything. To this day, I would do that procedure again and be in pain to have a healthy baby again. Everything else was so well-oiled and professional. The clinic is a teaching hospital so there were residents that often were part of the appointments. Looking back it was neat to be part of training new doctors to help couples in this kind of heartbreaking need.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
We paid roughly $22,000 when all was said and done. That included all the testing appointments, sperm collection/freezing, medications, and paying for the actual cycles themselves.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Dr. Wu was very open to hearing how many embryos we wanted to transfer at a time, and that was discussed before we even started the process so she knew what we wanted. She did tell me that she would only transfer a maximum of two embryos as she followed the guidelines for my age. However, after that we could decide what was best for us regarding a single or multiple embryos transfer.
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, 14 Eggs Frozen
NPS
9
NPS
8
Age 33
1 Egg Freezing
Endometriosis
East Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Neutral
Successful
Dr.Lee is very patient, compassionate and accommodating, we never feel rushed, or dismissed...antagonist protocol...progesterone and Cabergoline to help cool down my system due to my endo and prevent OHSS...show great compassion with my history and identify being an immigrant
[Oregon Health Sciences University] strength is that the staff seems to all be very knowledgable and good with what they are doing...weakness is that unfortunenatly NOT all staff are trained in trauma informed care...nurse Katie was great...very diligent in following up with me and made sure to address every single one of my concern
How was your experience with David Lee at Oregon Health Sciences University?
Dr.Lee is very patient, compassionate and accommodating, we never feel rushed, or dismissed. He had awesome bedside manner. He is knowledgable and open to hearing our thoughts. Being a long tern Endometriosis veteran, I explained to him my fear, and request, and he was able to take the time, process it, approve some of them and explain to me why he couldn't approve my other care request. I feel heard, understood and respected. He also show great compassion with my history and identify being an immigrant. The only growing edges is that he seems to be very busy so some of the initial treatment plan did not reflect on what we talked about, for example using Lupron co-trigger due to my endo condition, however, after I follow up with him through the nurse, he was able to adjust the treatment plan.
What's one piece of advice would you give a prospective patient of David Lee at Oregon Health Sciences University?
Be proactive about your concerns and questions. He is the kind of doctor that does not make you feel judged, so please feel free to ask him questions.
During treatment, were you treated like a number or a human with David Lee at Oregon Health Sciences University?
Dr.Lee was very patient, warm. He takes the time to listen to my concerns and answer them. I had previous medical trauma with other OBGYNs with my stage 3 endometriosis Dx, where I feel dismissed, diminished and treated like an object. Dr. Lee did not make me feel any of those, which I am very grateful. I had fear with the ultrasound, due to past negative medical experience. He was kind enough to pay attention to it, being very gentle and even switch to a smaller ultrasound head after I had a terrible experience with one of the sonographer there. I feel much reassured and comfortable whenever I was able to work with him
Describe the protocols David Lee used in your cycles at Oregon Health Sciences University and their degree of success.
antagonist protocol, with lupron HCG co-trigger. starting with 200 IU Follitin, then decreased to 75IU in the span of 8 days, based on my estrogen. Given progesterone and Cabergoline to help cool down my system due to my endo and prevent OHSS
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Katie)
My nurse Katie was great. She was very diligent in following up with me and made sure to address every single one of my concern. She really helped make this uncertain journey much more reassuring. I feel like that I can trust that she treat my condition and complexity seriously and did not dismiss or judge me for my decision making. I also appreciate her advocating for me to the doctor, making sure to deliver my concern to them and co-ordinating treatment.
Describe your experience with Oregon Health Sciences University.
The strength is that the staff seems to all be very knowledgable and good with what they are doing. The weakness is that unfortunenatly NOT all staff are trained in trauma informed care, with my back ground in medical trauma, I had to tolerate through a emotionally dismissive sonograph appointment where after informing them that I have trauma, the sonographer Linsey Mills repeatedly asking me : are you okay? without changing any course of action even if I show clear discomfort. During one particular difficult moment, the medical assistant was kind enough to suggest giving me a cup of water to help me calm down, and Linsey responded in a flat tone: "no, cause then that won't yield to good pictures." I felt very angry and sad, how fast did she think my bladder work? from the moment of getting water to it showing up on the sonograph? I felt completely dismissed, not cared for and like a number. I understand that she takes her job seriously and want the best graph result, however, It does not feel like she really cared. All she did was stop the sonograph because I was severely triggered without realizing that it was her behavior that trigger me.
Describe the costs associated with your care under David Lee at Oregon Health Sciences University.
genetic testing: 1800 for biopsy fee. The 1 cycle of egg freezing with financing was ~6500. the drug was ~3800
9
Doctor
David Lee
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
10
Age 39 - 41
Diminished Ovarian Reserve
Income $100K - $199K
2nd of 2 Docs
IUI With Other Docs
IVF With Other Docs
Egg Freezing With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Krieg is an outstanding physician and person! She was always warm, enthusiastic, and detailed. She answered my questions patiently. She also either has exceptional memory or took the time to review my chart before each visit, made clear by her personalized small talk before getting into the medical details for each visit...I also appreciated that she explained her thinking and what we were about to do and why each step of the way
The [Oregon Health Sciences University] clinic is excellent at managing high patient volumes. To me, the rotating model of care (i.e., I met with whichever fertility doctor was on call) worked great. This enabled prompt care once I was in the system and faultless care 7 days per week. Members of the team were excellent communicators. I like how members of my care team used MyChart in combination with phone and in person communication (during visits) to communicate with me. The many complex parts of care were well-organized, from physician care to other clinical care, lab work, financials, pharmacy, and front desk.
How was your experience with Sacha Krieg at Oregon Health Sciences University?
I recommend Dr. Krieg without reservation! I loved her positive attitude and enthusiasm! I also appreciated that she explained her thinking and what we were about to do and why each step of the way. (I had a great need for this and she always responded to me when I had a question or needed more info.) I liked receiving care from Dr. Krieg very much. In addition, the rotating care (i.e., I saw whichever doctor was on call) worked very well for me. I felt that Dr. Krieg knew where I was at every step of the way, and once I was in the system, I didn't have to wait to see a physician, nurse, and other care team members even if Dr. Krieg (and her team) wasn't personally available.
What's one piece of advice would you give a prospective patient of Sacha Krieg at Oregon Health Sciences University?
Come prepared with questions. Manage expectations regarding only seeing your primary fertility doctor, as the clinic has a rotating model of care. (Dr. Krieg will still remain your fertility doctor and will make the ultimate decision, following team consultation, on all steps.)
During treatment, were you treated like a number or a human with Sacha Krieg at Oregon Health Sciences University?
Dr. Krieg is an outstanding physician and person! She was always warm, enthusiastic, and detailed. She answered my questions patiently. She also either has exceptional memory or took the time to review my chart before each visit, made clear by her personalized small talk before getting into the medical details for each visit.
Describe the protocols Sacha Krieg used in your cycles at Oregon Health Sciences University and their degree of success.
I had one egg retrieval cycle (antagonist protocol) and three frozen embryo transfers (1 OCP/estrace protocol, 1 modified natural cycle protocol, and 1 lupron estrace protocol). I was fortunate not to have major side effects or discomforts with one exception: the progesterone in oil injections that were required for 3 of these protocols irritated the injection site.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Val then Katie)
I interacted with Val, Katie, Oanh, and Dani from the nursing team, all through phone and MyChart. Val was initially my primary care nurse and then Katie. Val was very experienced, knowledgeable, and organized, but she often shared her overwhelming workload with me and rushed me through questions. I got the sense that she was annoyed at my questions. She sometimes gave me replies that indicated obvious answers, but everything was new and often anxiety provoking for me, not obvious. I believe that Val retired. Katie was a phenomenal all around - also knowledgeable and organized, but also exceptionally kind, thorough, and patient with me. She was a wonderful part of my care team! When I eventually achieved a positive pregnancy, she was the best cheerleader and was vocally and genuinely happy with me. When I occasionally interacted with Oanh and Dani, I had a similar experience with them as with Katie.
Describe your experience with Oregon Health Sciences University.
The clinic is excellent at managing high patient volumes. To me, the rotating model of care (i.e., I met with whichever fertility doctor was on call) worked great. This enabled prompt care once I was in the system and faultless care 7 days per week. Members of the team were excellent communicators. I like how members of my care team used MyChart in combination with phone and in person communication (during visits) to communicate with me. The many complex parts of care were well-organized, from physician care to other clinical care, lab work, financials, pharmacy, and front desk.
Describe Sacha Krieg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Single embryo transfer each cycle per clinic's recommendation and my strong preference.
10
Doctor
Sacha Krieg
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
8
Age 38 - 39
1 IVF
Poor Egg Quality
Uterine Fibroids
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Neutral
Successful
Dr. Wu really took the time to get to know us; not only our medical history, but US as individuals and as a couple. She managed our expectations very well and was very knowledgeable. She brought up things and brainstormed different ways to help us based on OUR needs...not just a textbook...Every step of the way she was kind, compassionate and made sure we understood WHY she was doing certain things. Because of her attention to ME as a single patient, she was able to troubleshoot a very difficult transfer setting
We were hesitant about going to an OHSU clinic. Every other experience I have had there had been less than ideal. The fertility clinic, however, was a better experience. Their communication was good and we were treated like friends after a while...we weren't just a number. Everyone on the team became invested in our outcome...There was one nurse we had in the beginning, with the first doctor, who was the most compassionate. Every time we didn't get good news, she was careful to explain next steps to us so we didn't feel left wondering.
How was your experience with Diana Wu at Oregon Health Sciences University?
We came to Dr. Wu after 3 failed transfers. Rather than going straight into another egg retrieval, she urged us to take a break and start on a regimen of high-dose vitamins and antioxidants. She also wanted to do some more diagnostic testing on me to see if there was anything we were missing as a cause for infertility and failed transfers. Every step of the way she was kind, compassionate and made sure we understood WHY she was doing certain things. Because of her attention to ME as a single patient, she was able to troubleshoot a very difficult transfer setting...going outside the textbook and treating me as an individual.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
She is an external processor, so while she talks through things out loud, she will explain everything to you in words you can understand.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
Dr. Wu really took the time to get to know us; not only our medical history, but US as individuals and as a couple. She managed our expectations very well and was very knowledgeable. She brought up things and brainstormed different ways to help us based on OUR needs...not just a textbook.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
The supplement regimen she put is on in the 3 months prior to egg retrieval was really what tipped things in our favor. We went from B/C quality embryos to A. She also saw that my body reacts quickly to medication, so she halved my estrogen dose and did my retrieval a little earlier than usual; she recognized that the medications had unevenly readied my eggs in the previous cycle, so her threshold for when to trigger changed. She also added a medication to hopefully get more even follicle maturation.
Describe your experience with the nursing staff at Oregon Health Sciences University.
There was one nurse we had in the beginning, with the first doctor, who was the most compassionate. Every time we didn't get good news, she was careful to explain next steps to us so we didn't feel left wondering.
Describe your experience with Oregon Health Sciences University.
We were hesitant about going to an OHSU clinic. Every other experience I have had there had been less than ideal. The fertility clinic, however, was a better experience. Their communication was good and we were treated like friends after a while...we weren't just a number. Everyone on the team became invested in our outcome.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
We signed up for the package that included 2 retrievals and as many FETs as needed. There was one price for that. All medications were separate. The costs for IVF are astronomical no matter where you go, and this clinic seemed to have a good understanding of what would be associated with our treatment.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
We went into this knowing we could only transfer 1 embryo. With my medical history, a multiples pregnancy would have been dangerous.
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 33 - 34
1 IVF
Endometriosis
PCOS
Tubal Blockage
Recurrent Pregnancy Loss
Unexplained
South Asian
Income $100K - $199K
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
As I had little complexity, [Dr. Wu] spent around 75 minutes during our first call. She was caring and asked all the important details and noted down those. During the call itself she identified the root cause for my unexplained infertility...She suggested to take the supplements like COQ10, Vitamin D3 & C, Fish Oil, Tru Niagen, Ovasitol etc., for at least 3 months and then only she started our cycle...Doctor suggested to go with single embryo due to my age factor
Clinic [at Oregon Health Sciences University] is good, clean and they know what they are doing. Parking is free. All the staffs are very supportive. The front desk person Sunil also very nice and provided all the necessary information. One suggestion if you are new to the OHSU building, as they have 2 buildings CHH1 and CHH2, sometimes it might confuse you as you need to go to other buildings for blood draw.. so you should be little careful on building #.
How was your experience with Diana Wu at Oregon Health Sciences University?
Dr Wu knows what she is doing and trust her blindly. If you have any questions ask and she will answer. As my case was little complex, she didn't start my treatments immediately. She suggested to take the supplements like COQ10, Vitamin D3 & C, Fish Oil, Tru Niagen, Ovasitol etc., for at least 3 months and then only she started our cycle.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Note down your doubts and ask questions if you have any. If you are receiving any follow-up call or my-chart message please follow up in the next working day.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
We had our first appointment via zoom due to Covid-19 pandemic. As I had little complexity, the doctor spent around 75 minutes during our first call. She was caring and asked all the important details and noted down those. During the call itself she identified the root cause for my unexplained infertility. As I had past miscarriage and ectopic in the past, we asked so many questions and doctor clarified all our questions. Thanks to my spouse's colleague as she referred Dr. Wu.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
I was in Birth control pill, once stopped I got periods.. I began taking HMG (Menopur) 1 powder vial(s) in the morning and FSH (Follistim/GONAL F) 125 IU's in the evening. Continued this for approximately 10+ days. During this time they monitored my egg growth. Instructed to begin another injection of the antagonist medication, GANIRELIX/CETROTIDE.. When the eggs are at appropriate maturity, asked to stop all medications, and administer the HCG trigger Co-Lupron. 13 eggs retrieved, 11 mature, 5 eggs after day 6, we went with PGS and 3 were good out of 5. Before egg transfer, asked to take Letrozole once period started. Ovidrel and Prometrium capsules also prescribed. HCG was done twice to confirm the pregnancy. Suggested to continue Thyroid and Prometrium capsules. Also did early ultrasound scan twice.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Lauren, Onah, and Rachel)
Frequently contacted Lauren Garbutt. She is very good and we are happy to get a nice staff. We also sometimes contacted Onah, Lauren Saunders, Dani Greene and Rachel. They are also very good.
Describe your experience with Oregon Health Sciences University.
Clinic is good, clean and they know what they are doing. Parking is free. All the staffs are very supportive. The front desk person Sunil also very nice and provided all the necessary information. One suggestion if you are new to the OHSU building, as they have 2 buildings CHH1 and CHH2, sometimes it might confuse you as you need to go to other buildings for blood draw.. so you should be little careful on building #.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
As my spouse changed his job last year and his insurance covered fertility treatments via Progyny. We love Progyny and highly recommend. Total costs are upto our out of pocket maximum limit. My spouse's limit is $2.5K per year as we are using top PPO plan via UHC. Over all we spent around $3.5K for the IVF alone.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Doctor suggested to go with single embryo due to my age factor
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2021, Successful
NPS
10
NPS
10
Age 35 - 37
1 IVF
1 Egg Freezing
1 Embryo Freezing
Endometriosis
PCOS
Income $50K - $99K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I have zero complaints about Dr. Kieg. She was helpful and knowledgeable. We have one boy and another on the way thanks to her and her team. I didn’t always get to see her because of the timing of things but when I did it was always a pleasant experience. She is an upbeat, positive person...She always spoke to me with care and compassion and seemed to be truly interested in my struggle.
Currently the staffing is low and the billing department is suffering [at Oregon Health Science Univserity]. I’ve had some issues with bills coming in after I’ve already paid (you have to pre-pay before each procedure). That being said, the admin staff has been exceptional at attempting to get me answers...We have one boy and another on the way thanks to her and her team. I didn’t always get to see her because of the timing of things but when I did it was always a pleasant experience. She is an upbeat, positive person.
How was your experience with Sacha Krieg at Oregon Health Sciences University?
I have zero complaints about Dr. Kieg. She was helpful and knowledgeable. We have one boy and another on the way thanks to her and her team. I didn’t always get to see her because of the timing of things but when I did it was always a pleasant experience. She is an upbeat, positive person.
What's one piece of advice would you give a prospective patient of Sacha Krieg at Oregon Health Sciences University?
Be completely honest in your situation and ask lots of questions.
During treatment, were you treated like a number or a human with Sacha Krieg at Oregon Health Sciences University?
She always spoke to me with care and compassion and seemed to be truly interested in my struggle.
Describe the protocols Sacha Krieg used in your cycles at Oregon Health Sciences University and their degree of success.
I took Lupron, progesterone injections for the transfers both times. I can’t remember what was taken for my egg retrieval.
Describe your experience with your nurse at Oregon Health Sciences University.
She was very helpful and wrote me back usually right away with any concern I had. The only concern I had was when trying to decide how many eggs to fertilize, I was told the likely hood of getting more than 10 healthy eggs is slim to none so I didn’t place a number down. This resulted in 14 healthy embryos. Now I have 12 that I need to adopt out. That’s a lot of responsibility.
Describe your experience with Oregon Health Sciences University.
Currently the staffing is low and the billing department is suffering. I’ve had some issues with bills coming in after I’ve already paid (you have to pre-pay before each procedure). That being said, the admin staff has been exceptional at attempting to get me answers.
Describe your experience with your monitoring appointments at Oregon Health Sciences University.
The appointments were scheduled based on the timing of my cycle. That means if I needed to come in on a weekend I did. I live 3 hours away so sometimes I had to leave super early to get to my appointment but they would try to work with me on that as well.
Describe the costs associated with your care under Sacha Krieg at Oregon Health Sciences University.
For egg retrieval, and then transfer we spent roughly $25,000.00. That includes some medicines.
Describe Sacha Krieg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Dr. Krieg will only place one embryo at a time in for the transfer. She feels that this allows your body to completely focus on this one fully. It worked for us two times!
10
Doctor
Sacha Krieg
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 35 - 36
1 IVF
PCOS
European
Income $50K - $99K
Teacher
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She[Dr. Diana Wu] explains things where we can understand and goes step by step with us...This is all out of pocket so she takes the time to consider that when suggesting courses of action...I have PCOS so all of this was because i do not ovulate or have a regular period...After a suppression scan we went onto the injection meds. We started with Menopur 75 units in the morning, and follistim 900 and then 600 units for about a week...she won’t do more than one embryo transfer because of my age (36) and my blood pressure which tends to be higher.
[nurse of Oregon Health Sciences University] very compassionate and understanding my needs...I think we have spent about about 15,000 for the first part of IvF...did a SIS before and that costs about $850. I will be spending about maybe $5000 more for meds and the embryo transfer...described protocols in detail in ways we could understand.
How was your experience with Diana Wu at Oregon Health Sciences University?
She has been very understanding and compassionate. This is all out of pocket so she takes the time to consider that when suggesting courses of action. She explains things where we can understand and goes step by step with us.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Ask any questions you have. She will answer everything.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
Dr. Wu has been great! She is very open to any questions I have and throughly explaining everything. She doesn’t seem rushed during appointments and takes her time every time we see her.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
I have PCOS so all of this was because i do not ovulate or have a regular period. We have done the egg retrieval so far. We started with going on birth control for 2 weeks. After a suppression scan we went onto the injection meds. We started with Menopur 75 units in the morning, and follistim 900 and then 600 units for about a week. I started Ganirilex 250 mcg once my follicles were a certain size. All of these meds were for my egg retrieval. I had 23 eggs retrieved.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Dani Greene)
She was very compassionate and understanding my needs. I ask a ton of questions and she always responds quickly with an answer and didn’t seem bothered by my many emails. She described protocols in detail in ways we could understand.
Describe your experience with Oregon Health Sciences University.
They were very friendly every time I went in. They were well organized and efficient and also on time for each appointment. This was important because I usually had to go to work from the clinic. They always validated and Never forgot to ask about it too.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
So far I think we have spent about about 15,000 for the first part of IvF. That is the appointments and bloodwork leading up to the retrieval, and the meds. We did a SIS before and that costs about $850. I will be spending about maybe $5000 more for meds and the embryo transfer.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
My dr won’t do more than one embryo transfer because of my age (36) and my blood pressure which tends to be higher. I would be open to multiple embryo transfers because I feel like it increases my odds of getting pregnant. I’m also open to multiples.
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2020, Unsuccessful
NPS
7
NPS
8
Age 30 - 34
3 IUI
Donor Eggs
Male Factor
European
Income $50K - $99K
Teacher
Only Doc Seen
IVF With Other Docs
Donor Sperm
Neutral
Neutral
Unsuccessful
We did two medicated and one natural cycle of IVF using adopted embryos [with Dr. Diana Wu]. the medicated cycles did not work well for me so doctor adjusted the protocol to use the natural cycle which is when we were finally able to transfer the embryo. However the embryo was fairly low quality and did not stick...The doctor was pretty solid but I think she was overstretched because there was a lot of miscommunication through her nurse. And I got a lot of wrong information from her nurse as well. One example of this is missing starting a medication on time because nobody communicated the timeline with me until a few days after it was supposed to begin
I'm a little confused about who my primary nurse was [at Oregon Health Sciences University] because there was a couple transitions in terms of somebody on a vacation, but I did struggle with some of the communication like being a shirred that I was not going to miss deadlines and then calculating myself and recognizing that I had missed a deadline to start a meditation...I believe the whole process of IVF aside from medication was about $4,500. medications were maybe $200 per cycle.
How was your experience with Diana Wu at Oregon Health Sciences University?
The doctor was pretty solid but I think she was overstretched because there was a lot of miscommunication through her nurse. And I got a lot of wrong information from her nurse as well. One example of this is missing starting a medication on time because nobody communicated the timeline with me until a few days after it was supposed to begin
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Stay on top of dates and make sure that you know ahead of time what to expect in terms of protocol
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
I went to Oregon reproductive medicine before OHSU, and then cold and clinical, OHSU was friendly and considerate even with bad news
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
We did two medicated and one natural cycle of IVF using adopted embryos. the medicated cycles did not work well for me so doctor adjusted the protocol to use the natural cycle which is when we were finally able to transfer the embryo. However the embryo was fairly low quality and did not stick.
Describe your experience with your nurse at Oregon Health Sciences University.
I'm a little confused about who my primary nurse was because there was a couple transitions in terms of somebody on a vacation, but I did struggle with some of the communication like being a shirred that I was not going to miss deadlines and then calculating myself and recognizing that I had missed a deadline to start a meditation
Describe your experience with Oregon Health Sciences University.
I love the flexibility of OHSU and how kind they were to me, people are always there and friendly. even on Christmas Eve when I had to come in for treatment people were friendly and kind. our weaknesses maybe that there are a lot of people in charge of your care so sometimes there's miscommunication.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
I believe the whole process of IVF aside from medication was about $4,500. medications were maybe $200 per cycle.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
She urged us to go with single embryo transfer because of the risks associated with multiples
What specific things went wrong at Oregon Health Sciences University?
  • Failed to call in prescriptions to pharmacy
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Oregon Health Sciences University.
As previously described there was some miscommunication in terms of medication and timing. I also ordered a very expensive series of medications only to be told that the protocol was changing, and then the nurse told me that I could return the medication when I talked about the expense and then when I got there that was incorrect.
7
Doctor
Diana Wu
NPS
Humanity
4 of 5
Communication
2 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
5 of 5
8
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
1 of 5
Billing Department
5 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
5 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 38
1 IVF
PCOS
Unexplained
Income $200K - $499K
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Wu really listened to us and our past experiences with cycles. She modified our protocol and tried a natural transfer instead of a medicated transfer (we had 2 failed medicated transfers). She even came in on her day off to do our transfer...[she has a] Strong preference to eSET with PGS tested embryos...[she] spent a lot of time with us going over every detail of our history and previous cycles. She always welcomed us with a smile and genuine concern. We felt like she listened to our concerns and needs
[my assigned nurse] always emailed and called when she said she would, and if I sent communication, I would always get a response by end of day. Even when she was out on vacation, other nurses would get back to me by end of day...This clinic is affiliated with OHSU and so the doctors are on teaching and rotations, so you may not get your assigned doctor for every visits. They do try and schedule you so that your doctor does the important parts like retrieval and transfer. But this wasn't an issue--all the doctors I saw for ultrasound check ups were wonderful and didn't shy away from questions
How was your experience with Diana Wu at Oregon Health Sciences University?
Dr. Wu really listened to us and our past experiences with cycles. She modified our protocol and tried a natural transfer instead of a medicated transfer (we had 2 failed medicated transfers). She even came in on her day off to do our transfer.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Dr. Wu is very knowledgable and up to date on current studies in the IVF field. This is part of the reason we chose OHSU--a research hospital. Sure, there is money to be made in reproductive technology, but I really felt that all the doctors were there to do what was best for their patients. Dr. Wu was straightforward and kind, and I could tell she really had her patient's best interests, emotionally and financially at heart
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
Dr. Wu spent a lot of time with us going over every detail of our history and previous cycles. She always welcomed us with a smile and genuine concern. We felt like she listened to our concerns and needs
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Dani)
Dani always emailed and called when she said she would, and if I sent communication, I would always get a response by end of day. Even when she was out on vacation, other nurses would get back to me by end of day
Describe your experience with Oregon Health Sciences University.
This clinic is affiliated with OHSU and so the doctors are on teaching and rotations, so you may not get your assigned doctor for every visits. They do try and schedule you so that your doctor does the important parts like retrieval and transfer. But this wasn't an issue--all the doctors I saw for ultrasound check ups were wonderful and didn't shy away from questions. I would trust any of them with another cycle
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
Insurance covered most of it but I think a cycle was 20-25,000
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Strong preference to eSET with PGS tested embryos
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
9
NPS
8
Age 42
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $0 - $49K
Entrepreneur
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Neutral
Unsuccessful
Dr. Wu was incredibly thorough, thoughtful, clear, and kind. She understood our unique situation and gave us clear, evidence-based options. She didn’t sugar-coat, but was sympathetic...She gives all the information, based on the latest research -- offering the projected outcomes based on different routes. She is realistic and yet empathetic. As an older patient, I appreciated that she was realistic about our chances but respected our decisions.
you'll mostly be communicating through the nurse [at Oregon Health Sciences University]...we got 9 mature eggs, which was very good considering my low AMH. All 9 fertilized. Only 2 made it to blast on day 5, so we proceeded to a fresh transfer. Sadly, none of the others made it to freeze and the two transferred resulted in a chemical pregnancy...For the most part, the nursing staff was very organized and great at communicating.
How was your experience with Diana Wu at Oregon Health Sciences University?
She gives all the information, based on the latest research -- offering the projected outcomes based on different routes. She is realistic and yet empathetic. As an older patient, I appreciated that she was realistic about our chances but respected our decisions.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Prepare all the questions that you might have when you have your first appointment. That is when you'll get the most in-depth time with her. After that, you'll mostly be communicating through the nurse unless she is the one scheduled for one of your procedures/monitoring appointments.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
Dr. Wu was incredibly thorough, thoughtful, clear, and kind. She understood our unique situation and gave us clear, evidence-based options. She didn’t sugar-coat, but was sympathetic.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
Dr. Wu adjusted the protocol when my follow-up FSH came back lower than it had been previously. We did an estrogen-priming (with Ganirelex at the end) start followed by max dose stims with Follistim and Menopur with Ganrirelex at the end. We planned to proceed to PGS testing and freeze-all if the cycle resulted in at least 3-4 blasts. If fewer, we planned a fresh transfer. I appreciated the flexibility. In the end, we got 9 mature eggs, which was very good considering my low AMH. All 9 fertilized. Only 2 made it to blast on day 5, so we proceeded to a fresh transfer. Sadly, none of the others made it to freeze and the two transferred resulted in a chemical pregnancy.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Dani)
For the most part, the nursing staff was very organized and great at communicating.
Describe your experience with Oregon Health Sciences University.
While it is sometimes frustrating that you end up seeing whichever doctor is on that week for your monitoring or procedures, honestly, I really appreciated knowing that all the doctors were meeting to discuss each case every day. It makes me feel like there are multiple viewpoints, points of expertise, and years of experience coming to bear on each decision. I also actually liked all the doctors that I saw (Dr. Amato, Dr. Krieg, and Dr. Wu). As an LGBT family, we felt very safe and recognized. The one point that I would love to see OHSU change is their approach to known/directed donors. This is a common challenge across the country, but we end up jumping through many hoops that add a LOT to our cost. Brian in andrology agreed that it was unfair and needed to be changed, but we have not seen any results yet. However, I would absolutely go back if we had the finances to pay for another cycle.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
We spent 2,760.00 on the directed donor 5,429.43 on medications 1,200.00 pre-cycle procedures and consult 13,220.00 on the one IVF cycle
9
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Successful
NPS
10
NPS
10
Age 30 - 33
1 IVF
Endometriosis
Uterine Fibroids
Recurrent Pregnancy Loss
Unexplained
Income $100K - $199K
Nurse or HC Services
1st of 4 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Krieg] informed us of everything possible and gave us realistic expectations. She was also so compassionate and understanding of our losses. We were with her for almost 4 years and she made the whole process so much easier. I couldn’t imagine going through all we did without a doctor like her and her colleagues (OHSU) ... she suggested doing 3 IUI’s before moving forward with IVF. We had no luck with those and had to go through 3 rounds of IVF before having a live birth. We used clomid, lupron, Estradiol and progesterone throughput the process.
We went to OHSU fertility after trying to conceive for 2 years. ... Great with scheduling but not always on time. Usually a 20-30 min wait. Clinic was easy to find and very clean. Everyone that we worked with at the front office was very helpful With check in and billing. ... All the nurses were fantastic except for our primary nurse. That would be my only complaint. ...
How was your experience with Sacha Krieg at Oregon Health Sciences University?
I have nothing bad to say about her. She informed us of everything possible and gave us realistic expectations. She was also so compassionate and understanding of our losses. We were with her for almost 4 years and she made the whole process so much easier. I couldn’t imagine going through all we did without a doctor like her and her colleagues.
What's one piece of advice would you give a prospective patient of Sacha Krieg at Oregon Health Sciences University?
That you are with the best and if you aren’t getting answers through her nurse or other administration, email her directly and she will always call you. She always has time for you and your questions/concerns.
During treatment, were you treated like a number or a human with Sacha Krieg at Oregon Health Sciences University?
From day one she was amazing. This is such a hard process and she made both me and my husband feel like she would be there with us the whole way. I can’t say enough about her support throughout this process.
Describe the protocols Sacha Krieg used in your cycles at Oregon Health Sciences University and their degree of success.
We went to OHSU fertility after trying to conceive for 2 years. After bloodwork and testing, she suggested doing 3 IUI’s before moving forward with IVF. We had no luck with those and had to go through 3 rounds of IVF before having a live birth. We used clomid, lupron, Estradiol and progesterone throughput the process.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Valerie)
All the nurses were fantastic except for our primary nurse. That would be my only complaint.
Describe your experience with Oregon Health Sciences University.
Great with scheduling but not always on time. Usually a 20-30 min wait. Clinic was easy to find and very clean. Everyone that we worked with at the front office was very helpful With check in and billing.
Describe the costs associated with your care under Sacha Krieg at Oregon Health Sciences University.
We did a package from an outside source and that was approximately $28000. Not including medications for retrieval or each cycle. Total, we probably spent close to $40000.
Describe Sacha Krieg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
We didn’t want to run the risk of multiples, so we did 1 at a time.
10
Doctor
Sacha Krieg
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
8
NPS
8
Age 39 - 40
Donor Eggs
Surrogacy
European
Income $200K - $499K
Writer
Only Doc Seen
IVF With Other Docs
LGBTQ+
Neutral
Neutral
Successful
Dr. Amato was lovely and very easy to work with. She wasn't the most talkative person, but she was always there to answer questions we had, which was great ... She wasn't the one to usually initiate conversations, so we learned to have a list of everything we wanted to know for visits. We saw her very rarely, and mostly dealt with nurses or other doctors, though she was our main doctor.
As previously stated, my only critisicm of the clinic [OHSU] is the lack of communication between us (the IP's) and the clinic and our GC. Lots of frustating calls and random bills in the mail that could have been avoided if there was a central person we could discuss on all matters, instead of speaking to the doctor, then the nurse, then finance, then billing, etc.
How was your experience with Paula Amato at Oregon Health Sciences University?
Dr. Amato was lovely and very easy to work with. She wasn't the most talkative person, but she was always there to answer questions we had, which was great..............................................................
What's one piece of advice would you give a prospective patient of Paula Amato at Oregon Health Sciences University?
Prepare every question you could ever have about the process, and have it with you for the appointments.
During treatment, were you treated like a number or a human with Paula Amato at Oregon Health Sciences University?
Dr. Amato was very nice, and answered all questions we asked of her. She wasn't the one to usually initiate conversations, so we learned to have a list of everything we wanted to know for visits. We saw her very rarely, and mostly dealt with nurses or other doctors, though she was our main doctor.
Describe the protocols Paula Amato used in your cycles at Oregon Health Sciences University and their degree of success.
During our donor egg retreival, they discovered not as many follicles growing as they wanted. So they decided to stop the cycle, reset, and do it again. She predicted it would yeild a better result, and it did! We got 23 mature eggs, and ended up with 13 healthy embryos.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Katie)
My only real beef with OHSU is that it's VERY difficult to communicate with everyone and be on the same page. We would get info on one thing, and a cost, and a month later find out something else happened and it cost twice the price, and nobody had let us know. Either having one nurse be in charge of everything for each couple, or something else would help this alot. We had a lot of phone calls with the billing and finance departmetns that were frustrating because nobody was talking to each other. And it's a shame, because it's a lovely place and everybody was very nice and seemed to truly care about us.
Describe your experience with Oregon Health Sciences University.
As previously stated, my only critisicm of the clinic is the lack of communication between us (the IP's) and the clinic and our GC. Lots of frustating calls and random bills in the mail that could have been avoided if there was a central person we could discuss on all matters, instead of speaking to the doctor, then the nurse, then finance, then billing, etc.
Describe the costs associated with your care under Paula Amato at Oregon Health Sciences University.
We spent approximately $38,000 for donor eggs ($7,000), embryo creation, and 1 transfer, as well as the corresponding doctors appointments.
Describe Paula Amato's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Dr. Amato strongly preferred a SET, which after exhaustive research and many discussions, we agreed with. For both the health of the baby, and the GC
What specific things went wrong at Oregon Health Sciences University?
  • Failed to inform you of changes in protocol
8
Doctor
Paula Amato
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
9
Age 32
1 IVF
1 Egg Freezing
Diminished Ovarian Reserve
Poor Egg Quality
European
East Asian
Income $50K - $99K
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
she [Dr. Amato] has mentioned before IVF was started that she would recommend a single egg transfer due to the risk of multiples and having a bicornuate uterus...I received an MRI to verify that my previously diagnosed bicornuate uterus was not a uterine septum, which would require surgery prior to IVF treatment. I was also prescribed an extra medication called Saizen during the egg retrieval process to improve my egg quality.
they [Oregon Health Sciences Univeristy] offer different “packages” from 2 different financing companies. Our specific package included: 2 egg retrievals, up to 2 fresh embryo transfers, and unlimited frozen transfers from fresh cycles. This package was one of the more expensive options at $23,705.78...You do have a primary doctor and nurse but I personally have only been scheduled with my primary people a few times. I’ve seen other doctors and nurses at the clinic many times.
How was your experience with Paula Amato at Oregon Health Sciences University?
To be completely honest, out of the many times I’ve been to the clinic, I’ve only seen Amato twice. (All the doctor’s work togetherat theclinic and even have daily meetings to discuss patients) But each time she was great. Very knowledgeable and answered our questions. We had been going through fertility care for awhile so we thought we knew a lot but she explained a lot more.
What's one piece of advice would you give a prospective patient of Paula Amato at Oregon Health Sciences University?
We read reviews online of Amato beforehand and a few said to make sure to ask questions. I feel she explained everything well before us asking any questions we had about our own personal care.
During treatment, were you treated like a number or a human with Paula Amato at Oregon Health Sciences University?
Interested in our journey, listened to our concerns, available for questions
Describe the protocols Paula Amato used in your cycles at Oregon Health Sciences University and their degree of success.
I received an MRI to verify that my previously diagnosed bicornuate uterus was not a uterine septum, which would require surgery prior to IVF treatment. I was also prescribed an extra medication called Saizen during the egg retrieval process to improve my egg quality.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Rachel)
I saw several nurses since I started treatment there and every one has been great. This may seem like an odd thing to be happy about but they are all great at drawing blood. I bruise very easily and having to have blood draw every 1-2 days is tough on my veins. Luckily I only bruised once from my blood draw, which makes me very happy since I use my arms a lot at work. They have all been very helpful too. My personal nurse Rachel is always willing to communicate with me, especially through email since my work schedule doesn’t work very well with her work schedule.
Describe your experience with Oregon Health Sciences University.
One thing you’ll have to be is willing to see any doctor or nurse available. They tell you that they all work together at the consult. I personally think it’s great but I could see it confusing or annoying some people who like to stick with the same people. You do have a primary doctor and nurse but I personally have only been scheduled with my primary people a few times. I’ve seen other doctors and nurses at the clinic many times.
Describe the costs associated with your care under Paula Amato at Oregon Health Sciences University.
I don’t remember specifics but they offer different “packages” from 2 different financing companies. Our specific package included: 2 egg retrievals, up to 2 fresh embryo transfers, and unlimited frozen transfers from fresh cycles. This package was one of the more expensive options at $23,705.78
Describe Paula Amato's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
We’re not quite at that stage yet but she has mentioned before IVF was started that she would recommend a single egg transfer due to the risk of multiples and having a bicornuate uterus.
9
Doctor
Paula Amato
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
8
Age 33
Male Factor
European
Income $50K - $99K
Teacher
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
While we are still seeing Dr. Hedges as my husband's urologist, our experience so far has been excellent. He cares not just about his patients, but also about finding the "why" behind what is happening.... After our consultation, Dr. Hedges wanted to run blood work for hormone levels and run another semen analysis. My husband hadn't had blood work done yet, and his first SA done at a different clinic showed numbers less than two million, so he wanted to do another test.
The OHSU Fertility Consultants clinic has a lot of resources available. All of the fertility doctors work together and communicate well. One thing I love about them is that because they are a research and teaching hospital, I feel like we have a medical staff that is willing to try many different avenues to help us reach our goal... Between using the online health portal for communication and testing results, and finding a hospital closer to us within their network for testing, it has really been a major stress reliever to not have to make that trip every time.
How was your experience with Jason Hedges at Oregon Health Sciences University?
While we are still seeing Dr. Hedges as my husband's urologist, our experience so far has been excellent. He cares not just about his patients, but also about finding the "why" behind what is happening. He is an excellent communicator and makes us feel important. So many times, you feel as if doctors don't have much spare time to give you either in an appointment, or responding to an email. While I do believe he is very busy, I have never felt that way with him. He takes his time, explains things thoroughly, and responds quickly. Talking about male factor infertility is a delicate subject, but Dr. Hedges made us feel very comfortable. While he is optimistic, he also does not put unrealistic expectations in front of us. He has always been able to perfectly balance reality with optimism; a great feat in the infertility world.
What's one piece of advice would you give a prospective patient of Jason Hedges at Oregon Health Sciences University?
Come with a lot of questions because he will take the time to answer them. Also, it is absolutely worth it to sign up for the online health management since he will actually effectively utilize it with you.
During treatment, were you treated like a number or a human with Jason Hedges at Oregon Health Sciences University?
Dr. Hedges sat and had an actual conversation with us. He was calm, caring, and didn't seem rushed at all. While I'm sure he had many patients to see, we didn't feel pushed along. It felt like he really cared and deeply wanted to help us understand the root cause of our infertility. He answered all questions we had thoroughly, and both he and his staff have continued to do so via email ever since.
Describe the protocols Jason Hedges used in your cycles at Oregon Health Sciences University and their degree of success.
After our consultation, Dr. Hedges wanted to run blood work for hormone levels and run another semen analysis. My husband hadn't had blood work done yet, and his first SA done at a different clinic showed numbers less than two million, so he wanted to do another test. Both of these choices made sense to us and were what we expected. My husband's testosterone levels were normal, but his FSH levels were somewhat elevated. The SA showed zero sperm, which is when he was diagnosed with azoospermia. After this first round of tests, Dr. Hedges recommended the next step of micro-TESE surgery along with blood work to check for any chromosomal abnormalities. The surgery is the logical next step to see if there is even any sperm available to be used for IVF/ICSI, and the extra blood work is to check for any other underlying issues. We haven't received the blood work results yet, but I'm assuming no news is good news. My husband's surgery date is scheduled for about 5 weeks out, so we won't know the results until that time.
Describe your experience with the nursing staff at Oregon Health Sciences University.
We haven't had too much interaction with nurses yet, but they have been professional and kind. The nurse who communicates with us via the online health portal has been very responsive and helpful.
Describe your experience with Oregon Health Sciences University.
The OHSU Fertility Consultants clinic has a lot of resources available. All of the fertility doctors work together and communicate well. One thing I love about them is that because they are a research and teaching hospital, I feel like we have a medical staff that is willing to try many different avenues to help us reach our goal that other clinics might not in order to protect their results ratio/data. All of the staff members that we have come in contact with (doctors, nurses, lab techs, billing, etc) have been kind, patient, and understanding. The poor woman we were in touch with to schedule my husband's surgery had to deal with us calling back about five times in a row with various questions. Never once did she seem annoyed or inconvenienced. The communication has been excellent and we have always felt cared for. I would say that the main drawback of this clinic is their size. While the bigger size does provide more resources, it can take a longer time to get in for an appointment, and scheduling things like surgery can take longer. To be fair, though, I think we who battle infertility are always in a rush to get started on treatment, so the timeline might be perfectly normal. Getting set up as a new patient was quite easy. The referral process takes awhile no matter where you are, but once we were in touch, they were responsive. The one time it felt like it took awhile was after my husband's SA to schedule his surgery. They said we'd hear from their surgery scheduler within two weeks, and I think we waited a little over that amount of time. The clinic has been very flexible and accommodating with us. We live about an hour and a half away, so they have been great about finding ways to not make us come all the way there. Between using the online health portal for communication and testing results, and finding a hospital closer to us within their network for testing, it has really been a major stress reliever to not have to make that trip every time. Overall, we feel like we're in very good hands with this clinic, and would definitely recommend it to others.
Describe the costs associated with your care under Jason Hedges at Oregon Health Sciences University.
Initial Consult - $332.00 Semen Analysis - $110.00 Chromosome Blood Work - $1044.40 Micro-TESE surgery - About $9,000. Final total not know yet, but this was the quote they gave us.
10
Doctor
Jason Hedges
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 40
Diminished Ovarian Reserve
Endometriosis
Tubal Blockage
European
Income $100K - $199K
Entrepreneur
2nd of 2 Docs
1 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
What I love about Dr. Krieg is that she is optimistic and compassionate (while still being realistic about outcomes). I’m 39 with an FSH of 15 and an AMH of 0.29 and I loved that she viewed these numbers as a challenge to overcome instead of a death sentence. In fact her words were, “Don’t worry, I’ve had patients have full term healthy pregnancies with these numbers”. I loved hearing that.
OHSU offers discounted financing options for fertility treatments through Attain and ARC. I’m 39 and was able to buy a package of three retrievals with unlimited transfers through attain for around $30K (with an option to get some $$ back if this protocol didn’t result in a pregnancy. The package didn’t include medications or genetic testing (maybe $15K more for 3 rounds of retrievals).
How was your experience with Sacha Krieg at Oregon Health Sciences University?
I was referred to Dr. Krieg by another practioner. What I love about Dr. Krieg is that she is optimistic and compassionate (while still being realistic about outcomes). I’m 39 with an FSH of 15 and an AMH of 0.29 and I loved that she viewed these numbers as a challenge to overcome instead of a death sentence. In fact her words were, “Don’t worry, I’ve had patients have full term healthy pregnancies with these numbers”. I loved hearing that.
What's one piece of advice would you give a prospective patient of Sacha Krieg at Oregon Health Sciences University?
Do your research on Fertility IQ first, so you can come prepared with questions to ask.
During treatment, were you treated like a number or a human with Sacha Krieg at Oregon Health Sciences University?
My husband and I had two pregnancy losses, two surgeries for endometriosis and a failed IUI by the time we started IVF with Dr. Krieg. She has been nothing short of amazing and we appreciate how much compassion she has for our situation. The staff at OHSU, including Dr. Krieg, has been warm and all have been completely available to me through their patient portal or via phone call. I’ve always received a timely call back from the office. We never feel like a number.
Describe the protocols Sacha Krieg used in your cycles at Oregon Health Sciences University and their degree of success.
I’m midway through the first round of egg retrieval via IVF. Here is the protocol protocol I am on: Climara transdermal Patch (due to my high FSH) Ganirelix x 3 days Menopur 2 powder vials - AM Daily Follistim 300 Units - PM Daily Saizen - PM every other day Ganirelix again until follicles are 12-14mm Retrieval will likely occur sometime between 10-16 days of stimulation medications.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Val)
So far, the handful of nurses I have interacted with have been nothing short of impressive. All have been kind, good listeners, concerned for our well being and of course, hopeful for a good outcome.
Describe your experience with Oregon Health Sciences University.
For starters, the office has a very soothing vibe to it. The amount of natural light helps (I’ve been to other offices where it seems you’re stuck in a fluorescent cave). The front desk is friendly, no one has been rude or short with us. I was referred here by a very close friend (who is picky!!) and would definitely refer others here.
Describe the costs associated with your care under Sacha Krieg at Oregon Health Sciences University.
OHSU offers discounted financing options for fertility treatments through Attain and ARC. I’m 39 and was able to buy a package of three retrievals with unlimited transfers through attain for around $30K (with an option to get some $$ back if this protocol didn’t result in a pregnancy. The package didn’t include medications or genetic testing (maybe $15K more for 3 rounds of retrievals).
Describe Sacha Krieg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Dr. Kreig did not recommend multiple embryo transfer. We will be genetic testing all embryos (due to previous pregnancy losses) and she suggested multiple rounds would get us the most eggs to work with. With my FSH/AMH numbers, history of ovarian damage (due to recurring endometrioma on my ovaries) Dr. Krieg estimated we might get 1, maybe 2 embryos per retrieval that could be genetic tested. So we weren’t really good candidates for multiple embryo transfer anyway.
10
Doctor
Sacha Krieg
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 36
1 IVF
East Asian
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Wu is extremely patient and takes the time to explain how each step of the process works and then goes over results and any questions thouroughly. She is amazing to work with! ... On top of that she’s patient and explains procedures, expectations and options in a way that’s easy to understand. ... Our first retrieval cycle we did a fairly normal protocol and it all went according to plan. ... I never feel like I’m asking a silly question or that I’m wasting her time. ...
Patient portal is amazing. Super responsive. Nursing staff [OHSU] is great, drs are amazing. ... We opted for a package. Two retrival cycles (no meds included) and unlimited transfers until live birth. Cost for that was approx $26k. ... Parking could be better but am appts make it easier. They do have free validation and covered parking so not horrible but sometimes it can get busy. ...
How was your experience with Diana Wu at Oregon Health Sciences University?
Dr Wu is thourough and very knowledgeable. On top of that she’s patient and explains procedures, expectations and options in a way that’s easy to understand. I never feel like I’m asking a silly question or that I’m wasting her time.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
She is my favorite of three clinics that we interviewed. Do your research though, but imho we love her!
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
Dr Wu is extremely patient and takes the time to explain how each step of the process works and then goes over results and any questions thouroughly. She is amazing to work with!
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
Our first retrieval cycle we did a fairly normal protocol and it all went according to plan. We started with a consultation and baseline scan. We then got started on all of our testing for both my partner and I. Lots of bloodwork. All levels and results looked normal. We were put on birth control, menopur (2 vials), follistim (150), Ganirelix and pregnyl. Our retrival went smoothly and I had very minor pain afterward. They did notice a polyp that I will need to have removed before my FET.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Dani Greene)
Dani is amazing! oHSU has an app and they are always quick to respond! She answers all of my questions and concerns and lays out schedules and plans before I even think I need them! Amazing!
Describe your experience with Oregon Health Sciences University.
Patient portal is amazing. Super responsive. Nursing staff is great, drs are amazing. Parking could be better but am appts make it easier. They do have free validation and covered parking so not horrible but sometimes it can get busy. Waiting area has great views but not much else. Front desk at some of the private clinics feels better (more spa like and attentive) but not huge on my priority list.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
We opted for a package. Two retrival cycles (no meds included) and unlimited transfers until live birth. Cost for that was approx $26k. Drugs for retrival cycle was around $3700. Pgs testing was $1800 for biopsy and $1875 to igenomix (1500 pgs and 375 shopping)
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Dr Wu only will place 1 in at a time unless special cases arise. I appreciate that.
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2019, Successful
NPS
10
NPS
10
Age 38
1 IVF
Latinx
Income $100K - $199K
Consultant
3rd of 3 Docs
6 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Diana Wu] helped me track a full cycle, coordinated medication and planned the egg retrieval. Unfortunately my eggs began to mature in two different ‘cohorts’ so she had to make a decision to take those ready early or late, we could not get all...She allowed us to opt for a semi natural transfer cycle with the healthier of the two frozen embryos. It was based on my ovulation so I didn’t have to take meds outside of the progesterone suppository. She placed the embryo precisely and it implanted exactly where she planned...She was honest and respected our intelligence. But she was also compassionate and kind.
OHSU was the third clinic we went to and the experience was the best by far! They were not only skilled, but nice and treated us like real people and not just patients. They seemed to all be interested in the work of helping build families and not concerned about money...Dani [nurse] was great, other nurses were always professional, skilled and compassionate...They worked hard to get our insurance to cover as much as possible. I think we ended up paying about 11,000 out of pocket, with over half being medication copays. This is compared to 26,000+ we were quoted at other clinics.
How was your experience with Diana Wu at Oregon Health Sciences University?
Dr. Wu gave us world class care. She was clear about risks and expectations. She respected our unique situation(s). She is highly skilled and a talented physician. We will only use Dr. Wu going forward.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Go to her first!
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
She was honest and respected our intelligence. But she was also compassionate and kind.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
Dr. Wu used all my previous tests and treatment history to avoid making us repeat testing. She helped me track a full cycle, coordinated medication and planned the egg retrieval. Unfortunately my eggs began to mature in two different ‘cohorts’ so she had to make a decision to take those ready early or late, we could not get all. She did the final ovary scan to ensure accuracy. After another doctor did the retrieval, the office sent the 2 final embryos for genetic testing. She allowed us to opt for a semi natural transfer cycle with the healthier of the two frozen embryos. It was based on my ovulation so I didn’t have to take meds outside of the progesterone suppository. She placed the embryo precisely and it implanted exactly where she planned.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Dani)
Dani was great, other nurses were always professional, skilled and compassionate.
Describe your experience with Oregon Health Sciences University.
OHSU was the third clinic we went to and the experience was the best by far! They were not only skilled, but nice and treated us like real people and not just patients. They seemed to all be interested in the work of helping build families and not concerned about money like some other places.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
All in all I think it was about 19,000-21,000 (not counting a polyp removal caused by the fertility medication). They worked hard to get our insurance to cover as much as possible. I think we ended up paying about 11,000 out of pocket, with over half being medication copays. This is compared to 26,000+ we were quoted at other clinics.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Originally we wanted to try for twins. But in our first appointment Dr. Wu explained the dangers of ‘putting all your eggs on one basket’ and mentioned a flu or even a fall could cause us to loose both. After the advice we decided it was best to only transfer one.
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Consult
NPS
8
NPS
8
Age 28
PCOS
European
Black or African-American
Income $100K - $199K
1st of 2 Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Amato is nice, she seems to be fairly to the point and blunt (in a good way) about her expectations...treating our infertility based on my health issues and formulating our plan to fit my body/needs...Make sure that you understand your protocol as it pertains to your specific situation. She is thorough in answering your questions but you need ask them...
[Oregon Health Sciences Univ] is clean, visually appealing, and in a great location...they have a team-based approach, so you won’t always see your specific doctor, but I do wish that we saw the same provider each time. My biggest advice would be to ask questions...purchased a multi-cycle package (2 full cycles included) with IVF, ICSI and embryo genetic testing (unlimited embryos) for $27,000. The package offers money back if you conceive after the first cycle. Which is approximately $8,400.
How was your experience with Paula Amato at Oregon Health Sciences University?
We are at the very early stages of our first IVF cycle, so it’s hard to tell exactly how it’s going. Dr. Amato is nice, she seems to be fairly to the point and blunt (in a good way) about her expectations. She reminds me of my regular Gynecologist, which I feel is a bit comforting.
What's one piece of advice would you give a prospective patient of Paula Amato at Oregon Health Sciences University?
Ask questions! Make sure that you understand your protocol as it pertains to your specific situation. She is thorough in answering your questions but you need ask them!
During treatment, were you treated like a number or a human with Paula Amato at Oregon Health Sciences University?
We are in the very early stages of our first IVF cycle with Dr. Amato and her team. So far, Dr. Amato seems to be treating our infertility based on my health issues and formulating our plan to fit my body/needs.
Describe the protocols Paula Amato used in your cycles at Oregon Health Sciences University and their degree of success.
Still in the early stages. But we are going the Antagonist protocol. I’ll be starting injections on the 12th of October. Follistim and Menopur. Our first suppression check is on the 9th, where we’ll be able to ask a lot more questions about our protocol.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Rachel)
So far, we have only talked to our nurse over the phone but she is extremely thorough and compassionate. The office staff is also so nice and welcoming.
Describe your experience with Oregon Health Sciences University.
The clinic is clean, visually appealing, and in a great location. It’s easy for me to leave work for a short mid-day appointment. I understand that they have a team-based approach, so you won’t always see your specific doctor, but I do wish that we saw the same provider each time. My biggest advice would be to ask questions. Tell them what your timeline is and also make sure to really look into all of the available cycle packages.
Describe the costs associated with your care under Paula Amato at Oregon Health Sciences University.
So far, we’ve purchased a multi-cycle package (2 full cycles included) with IVF, ICSI and embryo genetic testing (unlimited embryos) for $27,000. The package offers money back if you conceive after the first cycle. Which is approximately $8,400. Medications so far have been amount $2,500. But I anticipate the total for medication to be around $3,500.
8
Doctor
Paula Amato
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
8
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
NPS
6
NPS
7
Age 26 - 28
2 Fertility Medications
Anovulation
Diminished Ovarian Reserve
Tubal Blockage
European
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
She [Dr. Krieg] ran basic fertility levels and HSG as well as genetic testing on me and a semen analysis which showed no male infertility. My only treatment with her was one cycle with a dosage of 50mg Clomid on days 3-7 of my cycle, which yielded no response, so they had me immediately do another few days of 100mg Clomid which again yielded zero response. The only other option they offered me was to do high dose injections and IUI. Which was too expensive for us to even try since I have a low chance of it working due to low AMH and a blocked tube.
Appropriate tests were not ordered prior to starting treatments [at Oregon Health Sciences University]. -Information was hard to get and confusing. -Felt more like a number than a person. -Left confused, and heartbroken...They said that my injections should only have cost around $1,000 but that was no where near what it actually was going to be (closer to $6,000+). Everything else was luckily covered for the most part, however my insurance will not cover infertility treatments.
How was your experience with Sacha Krieg at Oregon Health Sciences University?
Sacha was sweet and listened to me at our consultation appointment, and had a very personable personality. Appointments were brief, but appeared caring, and non judgmental, and tried to relate to me as best she could.
What's one piece of advice would you give a prospective patient of Sacha Krieg at Oregon Health Sciences University?
Be your own advocate, and don't be afraid to push for more answers.
During treatment, were you treated like a number or a human with Sacha Krieg at Oregon Health Sciences University?
Sacha Krieg was a great doctor and enjoyed the very little face time I got with her, however it was difficult to get in touch with her and her staff as they are very busy and I am a needy client due to my health issues. While under her care I was diagnosed with extremely low AMH levels, elevated FSH, and a blocked tube at age 26; all of this stems from my cancer treatments as a child. I found it upsetting that they didn't rerun my labs prior to treatment(there was a year or more in between testing and treatment). I also found it upsetting that I was only given 2 rounds(in 1 cycle) of Clomid before they said it wouldn't work and pushed me on to high dose injections, which was going to cost thousands of dollars, they didn't seem to have any different plans available to me especially due to they contending that I am not an IVF candidate. It was then we decided to "give up" on our journey. After doing much research and speaking with people like me I have found some hope, even after my spontaneous natural pregnancy ended in a second trimester loss due to what they believe was Cervical Incompetence in December 2019. My husband however had a much better experience and has no complaints but he also does not have any male fertility issues.
Describe the protocols Sacha Krieg used in your cycles at Oregon Health Sciences University and their degree of success.
She ran basic fertility levels and HSG as well as genetic testing on me and a semen analysis which showed no male infertility. My only treatment with her was one cycle with a dosage of 50mg Clomid on days 3-7 of my cycle, which yielded no response, so they had me immediately do another few days of 100mg Clomid which again yielded zero response. The only other option they offered me was to do high dose injections and IUI. Which was too expensive for us to even try since I have a low chance of it working due to low AMH and a blocked tube.
Describe your experience with the nursing staff at Oregon Health Sciences University.
It was difficult to get through to the nursing staff and they didn't seem very knowledgeable to me. My husband had no complaints except that they didn't do semen analysis on weekends or late in the day.
Describe your experience with Oregon Health Sciences University.
I know many other people who have had great success with them, and better experiences than I experienced. My husband liked the clinic a lot, the only down side was the time slots available for sperm analysis. OHSU is an incredible hospital system, but it is a busy one. Make sure to do your own research and ask as many questions as you need to. Be your own advocate!
Describe the costs associated with your care under Sacha Krieg at Oregon Health Sciences University.
They said that my injections should only have cost around $1,000 but that was no where near what it actually was going to be (closer to $6,000+). Everything else was luckily covered for the most part, however my insurance will not cover infertility treatments.
Describe Sacha Krieg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
N/A
What specific things went wrong at Oregon Health Sciences University?
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Oregon Health Sciences University.
-Appropriate tests were not ordered prior to starting treatments. -Information was hard to get and confusing. -Felt more like a number than a person. -Left confused, and heartbroken.
6
Doctor
Sacha Krieg
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
7
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 36
2 IVF
Donor Eggs
Surrogacy
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
As a gay couple, we found Dr. Amato to be welcoming, helpful, knowledgeable and professional. We were very happy with her both in terms of outcome and patient experience. Given that we lived out of state, she was especially accommodating in setting time to consult before we chose OHSU, to meet during treatment, and to arrange for skype/phone communication whenever possible.
The facility [Oregon Health Sciences U] and all staff we worked with are great -- and they have all been very willing to work with us and accommodate us from a different state. Very gay friendly as well. The only negative I can think of comes from explanation of costs. We were given a rough estimate of cost...but it became hard to follow along w/ what each new charge was and how it tied back to the estimate.
How was your experience with Paula Amato at Oregon Health Sciences University?
As a gay couple, we found Dr. Amato to be welcoming, helpful, knowledgeable and professional. We were very happy with her both in terms of outcome and patient experience. Given that we lived out of state, she was especially accommodating in setting time to consult before we chose OHSU, to meet during treatment, and to arrange for skype/phone communication whenever possible. When our first attempt at egg retrieval didn't yield enough follicles, she adjusted course and the result the second time was great.
What's one piece of advice would you give a prospective patient of Paula Amato at Oregon Health Sciences University?
The advice I'd give about Dr. Amato is similar to the advice I'd give about any doctor -- namely, you'll likely be talking to the nurse more than the doctor on in-between appointments...so make sure to take advantage of her when you're face to face or on the phone. She's very willing to answer questions and return calls...i just had'nt realized going in that the IPs see the actual doctor for a relatively few number of appointments.
During treatment, were you treated like a number or a human with Paula Amato at Oregon Health Sciences University?
She was always willing to go the extra mile to accommodate our needs, answer our questions, and work w/ us remotely via skype, phone, etc.
Describe the protocols Paula Amato used in your cycles at Oregon Health Sciences University and their degree of success.
Not sure I can recount these very well. We had the donor on a cocktail of hormones/meds to help her prepare for retrieval, and those had to be adjusted after the first round didn't yield enough. GC was on progesterone and estrace before and after transfer. We only transferred one embryo.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Katie)
Our primary nurse left the clinic very early in the process, so we had an interim nurse for a period, and then transitioned to a new full-time nurse. This for the most part didn't cause major issues, but it did mean that someone was always playing catch up. Not their fault, of course.
Describe your experience with Oregon Health Sciences University.
The facility and all staff we worked with are great -- and they have all been very willing to work with us and accommodate us from a different state. Very gay friendly as well. The only negative I can think of comes from explanation of costs. We were given a rough estimate of cost...but it became hard to follow along w/ what each new charge was and how it tied back to the estimate. A few times we had to bounce between the financial coordinator, nurse, and billing to reconcile why there was a difference between what we had expected to pay and what bills arrived. Overall the cost was not dramatically different from the estimate -- but it was at times frustrating along the way to try to keep track of what was what. Everyone was very friendly, but this was the one example where things could have been more smooth.
Describe the costs associated with your care under Paula Amato at Oregon Health Sciences University.
$33,000
Describe Paula Amato's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
My recollection is that we were told we could do either -- but through our research, and talking w/ the doctor and GC, we determined that a single embryo transfer was less risky and therefore the right approach.
10
Doctor
Paula Amato
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5