ORM Fertility Oregon

5 doctors work here

Rated 7.8
Strongly recommend: 60%Neutral: 15%Don't recommend: 25%7.8
60% strongly recommend
164 reviews
Operations
8.5
8.5
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.5
8.5
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.4
7.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.6
8.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
8.8
8.8
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
7.7
7.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
2,263
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 3 offices

Portland Downtown
808 SW 15th Avenue
Portland, OR 97205
Portland Southside
12115 SW 70th Ave, Suite 101
Portland, OR 97223
Portland Westside
9555 SW Barnes Road
Portland, OR 97225
Show 1 more

164 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
8
NPS
8
Age 34 - 35
1 IVF
Diminished Ovarian Reserve
Tubal Blockage
European
Income $100K - $199K
Accountant
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. Bankowski is very matter-of-fact and to the point when it comes to delivering information. He doesn't sugarcoat things and will lay the facts our plainly. He's not the warmest in regards to bedside manner, but he is smart and does his job well...My first IVF cycle was a typical antagonist protocol. Each monitoring appointment, my dosage was increased as I was responding poorly. Dr. Bankowski and I mutually agreed to cancel the cycle after 7 days of stim meds due to poor response. The second IVF cycle was a Lupron flare + HGH protocol, which my body responded to better. 8 eggs were retrieved, 7 w
Katie [nurse at ORM Fertiity] was my rock through all my treatments. She was compassionate, organized, and I felt like she was really rooting for me to have success...The look and feel of the [downtown Portland] office is very tranquil, clean, and inviting. The reception staff is friendly and once you've been going there for so long, they know you by name and will greet you accordingly. Almost everything is in-house so you don't have to go all over for blood work, ultrasounds, testing, or procedures. They have their own parking lot, so parking in the city is easy. If you happen to arrive on a busy day and the lot is full, they will pay for your street parking.
How was your experience with Brandon Bankowski at ORM Fertility Oregon?
Dr. Bankowski is very matter-of-fact and to the point when it comes to delivering information. He doesn't sugarcoat things and will lay the facts our plainly. He's not the warmest in regards to bedside manner, but he is smart and does his job well.
What's one piece of advice would you give a prospective patient of Brandon Bankowski at ORM Fertility Oregon?
If you need more from him - be it empathy, information, or warmer bedside manner, speak up and ask for it.
During treatment, were you treated like a number or a human with Brandon Bankowski at ORM Fertility Oregon?
I'm definitely not what I would consider a "needy" patient. I do a lot of the research on my own and have a very good idea what options there are, what to expect, etc. Since I don't have a lot of in-depth questions, I feel like there is a tendency to just give the information quickly and then WOOSH, we're out of there. Not many questions around how we are feeling or how treatment has affected us as a person.
Describe the protocols Brandon Bankowski used in your cycles at ORM Fertility Oregon and their degree of success.
My first IVF cycle was a typical antagonist protocol. Each monitoring appointment, my dosage was increased as I was responding poorly. Dr. Bankowski and I mutually agreed to cancel the cycle after 7 days of stim meds due to poor response. The second IVF cycle was a Lupron flare + HGH protocol, which my body responded to better. 8 eggs were retrieved, 7 were mature, 6 fertilized via ICSI, and 5 made it to day-5 blasts. Grading were all between AA and AB. We opted not to PGS test. We did a single embryo fresh transfer which failed to implant (negative pregnancy test). Then did a double frozen embryo transfer which resulted in a chemical pregnancy. Last we did another double frozen embryo transfer which resulted in a singleton pregnancy. At our 20 week anatomy scan it was discovered the baby suffered from bilateral multicystic kidney dysplasia and severe oligohydramnios (low amniotic fluid). The MFM explained the diagnosis was fatal and there was no chance to have a full term live birth. We chose to terminate for medical reasons at 20 weeks.
Describe your experience with your nurse at ORM Fertility Oregon. (Assigned nurse: Katie Green)
Katie was my rock through all my treatments. She was compassionate, organized, and I felt like she was really rooting for me to have success. Taylor was learning under Katie and was really starting to get the hang of things. She was also very kind, communicative, and I appreciated all she did for me.
Describe your experience with ORM Fertility Oregon.
The look and feel of the [downtown Portland] office is very tranquil, clean, and inviting. The reception staff is friendly and once you've been going there for so long, they know you by name and will greet you accordingly. Almost everything is in-house so you don't have to go all over for blood work, ultrasounds, testing, or procedures. They have their own parking lot, so parking in the city is easy. If you happen to arrive on a busy day and the lot is full, they will pay for your street parking.
Describe the costs associated with your care under Brandon Bankowski at ORM Fertility Oregon.
We have spent approximately $28,000 at ORM for professional services in addition to approximately $9,600 in medications.
8
Doctor
Brandon Bankowski
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
8
NPS
8
Age 34
1 IUI
1 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
Professor
Only Doc Seen
Neutral
Neutral
Successful
Dr. Hurliman was extremely thorough and seemed to be very up to date on the latest research and ideas. She tailored the the plan specifically to us, and was always thinking two steps ahead, meaning we knew what was coming next...She is very direct in her communication and doesn't sugarcoat things...[she]strongly recommends single embryo transfer of PGS normal embryos, at least in my age bracket at the time (under 35)
the [ORM Fertility] clinic has high success rates, which I think are partly due to their ability to do very individualized protocols and the quality of their lab...[clinic error]This was related to our first nursing coordinator that did not call us back with information that would have helped us decide how we would move forward with the cycle in a timely manner. After we switched coordinators there were no more issues
How was your experience with Amanda Hurliman at ORM Fertility Oregon?
Dr Hurliman was extremely thorough and seemed to be very up to date on the latest research and ideas. She tailored the the plan specifically to us, and was always thinking two steps ahead, meaning we knew what was coming next and the various paths out treatment course might take depending upon how things went. These were always communicated clearly to us, which was very helpful for me for managing expectations. Further, our treatment outcome was exactly what she predicted it would be. She is very direct in her communication and doesn't sugarcoat things. That doesn't mean that she is uncaring, but certainly it is something I would advise potential patients to take into consideration when selecting a doctor if that style doesn't fit them.
What's one piece of advice would you give a prospective patient of Amanda Hurliman at ORM Fertility Oregon?
Take what she says as face value: she is very open, honest, and straightforward in her assessment and how she communicates things.
During treatment, were you treated like a number or a human with Amanda Hurliman at ORM Fertility Oregon?
Dr Hurliman took a lot of time to go over all the details of our treatment plan and it felt like the plan she was coming up with was tailored specifically to us, and not just a standard protocol used for every patient. She also took the time to ask how things were going in our lives and remembered details about us as people.
Describe the protocols Amanda Hurliman used in your cycles at ORM Fertility Oregon and their degree of success.
First cycle attempt was cancelled on day 5 due to poor response (natural start antagonist). Second cycle was an estrogen prime antagonist, which ultimately resulted in one PGS normal embryo was was transferred and resulted in a singleton live birth.
Describe your experience with your nurse at ORM Fertility Oregon.
We had two nurse coordinators. The first was extremely uncommunicative, dropped the ball once, and was hard to get a hold of and I know other patients were having similar experiences. We were with her for our first attempt and then were switched to another coordinator who was fantastic, always on top of things, and easy to communicate with. I don't know if our first coordinator is still with the clinic or not
Describe your experience with ORM Fertility Oregon.
The clinic has high success rates, which I think are partly due to their ability to do very individualized protocols and the quality of their lab. You'll see your doctor for many of your visits but not necessarily all. However, all of the doctors we saw were great so there were no concerns there. The main drawback with ORM is the price. It is expensive and they do not participate in any shared risk or refund programs
Describe the costs associated with your care under Amanda Hurliman at ORM Fertility Oregon.
Retrieval with PGS testing and transfer ~20K, meds 8-10K
Describe Amanda Hurliman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
Dr Hurliman strongly recommends single embryo transfer of PGS normal embryos, at least in my age bracket at the time (under 35)
What specific things went wrong at ORM Fertility Oregon?
  • Failed to convey critical information
Describe the specific things that went wrong at ORM Fertility Oregon.
This was related to our first nursing coordinator that did not call us back with information that would have helped us decide how we would move forward with the cycle in a timely manner. After we switched coordinators there were no more issues
8
Doctor
Amanda Hurliman
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 31
1 IUI
European
Latinx
Native American
Income $50K - $99K
1st of 3 Docs
1 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Elizabeth Barbieri] chatted during IUI and put me at ease. She also didn’t treat us differently for being LGBTQI +, young, and not high income...We have referred multiple people to ORM, and to Dr. Barbieri specifically. I could not speak more highly of her level of competence and care...I liked that Dr. Barbieri suggested every intervention to ensure we would conceive since we had been trying on our own for over a year. We cleared my tubes, did all the monitoring, used clomid, and trigger shot.
Everyone [at ORM Fertility] is knowledgeable, caring, and understanding. They are also very good at working with the LGBTQI + community...Great communication the entire team will help be calling and emailing for every question and concern...I liked that I had a point person throughout the process. Also, they are very good at working with you when it comes to financing and payment.
How was your experience with Elizabeth Barbieri at ORM Fertility Oregon?
Dr. Barbieri was very kind and made us feel at ease and really helped us to feel good about our cycle- which ended in a pregnancy and live birth! Our first child. We are grateful not just for her care, but for everyone in her office who treated us so lovingly and made us feel right at home at the clinic. We have referred multiple people to ORM, and to Dr. Barbieri specifically. I could not speak more highly of her level of competence and care. We were very nervous and excited to try, and our hopes were met with compassion and a high level of competence at every turn. She even gave us recommendations while doing the IUI to a wonderful place to eat, which to this day I think of as the place where our Marigold came into being, right after we completed the IUI. Just very personable and lovely. Great experience.
What's one piece of advice would you give a prospective patient of Elizabeth Barbieri at ORM Fertility Oregon?
Ask questions!
During treatment, were you treated like a number or a human with Elizabeth Barbieri at ORM Fertility Oregon?
She chatted during IUI and put me at ease. She also didn’t treat us differently for being LGBTQI +, young, and not high income
Describe the protocols Elizabeth Barbieri used in your cycles at ORM Fertility Oregon and their degree of success.
I liked that Dr. Barbieri suggested every intervention to ensure we would conceive since we had been trying on our own for over a year. We cleared my tubes, did all the monitoring, used clomid, and trigger shot. We felt like she gave us every option,
Describe your experience with your nurse at ORM Fertility Oregon.
She is wonderful! Follows us on Instagram. So supportive and lovely.
Describe your experience with ORM Fertility Oregon.
Great communication the entire team will help be calling and emailing for every question and concern. You will feel held during this process and no question is too dumb for them. I think this clinic fully understands and is trained to hold your hand through this process as it can be long and confusing and very difficult. The level of care is high because of this, and as a patient you can really tell that the training is extensive for the staff. I liked that I had a point person throughout the process. Also, they are very good at working with you when it comes to financing and payment. They allowed us to make payments and we weren’t expecting that. It meant we were able to move ahead, whereas before we thought we would have to pay everything up front. Everyone is knowledgeable, caring, and understanding. They are also very good at working with the LGBTQI + community. We felt very accepted there. The staff even walked in the pride parade that summer, which we attended. Very special memories there!
Describe the costs associated with your care under Elizabeth Barbieri at ORM Fertility Oregon.
The initial consultation was about $600, which we paid up front. We were able to make payments for the other services.
10
Doctor
Elizabeth Barbieri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
8
NPS
8
Age 37 - 39
1 IVF
Donor Sperm
Unexplained
European
Income $200K - $499K
Engineer
3rd of 3 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Neutral
Neutral
Successful
[Dr. John Hesla] has a ton of experience and was very clear about what should / was occurring...backed his choices with the latest research and was realistic about the options / chances we had...unexplained infertility...He clearly were aware of what had previously occurred and had done specific research about what would be the most effective treatment before we met...We did multiple (2) embryo transfers for our 3 transfers with him. 2 of the 3 resulted in single births...
[ORM Fertility Oregon was] able to appropriately schedule us and did blood work on site. I appreciated the efficiency. Their patient portal was only okay but it looks like they have improved it since then...The nurse forgot to update the calendar at one point but otherwise was good about responding and providing information...We did multiple (2) embryo transfers for our 3 transfers with him. 2 of the 3 resulted in single births.
How was your experience with John Hesla at ORM Fertility Oregon?
He has a ton of experience and was very clear about what should / was occurring. He backed his choices with the latest research and was realistic about the options / chances we had. I preferred his direct explainations to vague statements. He was open to other options. We had unexplained infertility. With Dr. Hesla, we did a cycle where the eggs were split into 2 cohorts. One cohort was fertilized with my husband's sperm and the other cohort with a donor. It was the easiest and least expensive way to hedge our bets in case some part of the issue was sperm based or just an interaction between my husband and I. Some doctors we had spoke with were uncomfortable with that idea. We had 2 successes with the sperm donor embryos despite the unexplained infertility diagnosis.
What's one piece of advice would you give a prospective patient of John Hesla at ORM Fertility Oregon?
He will be direct and explain the chances of failure and success. You'll either really like that or really won't.
During treatment, were you treated like a number or a human with John Hesla at ORM Fertility Oregon?
He clearly were aware of what had previously occurred and had done specific research about what would be the most effective treatment before we met.
Describe the protocols John Hesla used in your cycles at ORM Fertility Oregon and their degree of success.
It's been a couple years so I don't recall the exact protocols. I did have to switch vaginal progesterone due to a reaction to the oil, and used the pre-mixed trigger shot for the same reason. We also did a modified natural transfer instead of forcing the hormones. We split the eggs retrieved into two groups - one fertilized by sperm donor and one with my husband's sperm in order to increase the changes of success. He was amenable to that, where some doctors weren't when interviewing them. We did cancel one FET due to low levels of one of the hormones and when I asked, he sent me the studies that supported that - so it wasn't just about how he felt about protocols but rather research.
Describe your experience with your nurse at ORM Fertility Oregon.
The nurse forgot to update the calendar at one point but otherwise was good about responding and providing information.
Describe your experience with ORM Fertility Oregon.
It is a numbers game in terms of number of patients but they have a high success rate (in 2020 when we were looking). They were able to appropriately schedule us and did blood work on site. I appreciated the efficiency. Their patient portal was only okay but it looks like they have improved it since then.
Describe the costs associated with your care under John Hesla at ORM Fertility Oregon.
Costs were higher than many clinics if I recall correctly, but they had good success rates and were very close to us.
Describe John Hesla's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
He supported both and allowed us to determine it after presenting the information. We did multiple (2) embryo transfers for our 3 transfers with him. 2 of the 3 resulted in single births.
What specific things went wrong at ORM Fertility Oregon?
  • Provided conflicting information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at ORM Fertility Oregon.
I was sensitive to the oil for PIO so that needed to be changed for the protocol. I had to remind the nurse of that, despite it being in my chart.
8
Doctor
John Hesla
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unsuccessful
NPS
0
NPS
0
Age 30 - 31
3 IUI
1 IVF
PCOS
Unexplained
European
Income $100K - $199K
Only Doc Seen
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I felt like she [Dr. Hurliman] never had time for me. During our last meeting to discuss the ERA/receptiva test I mentioned I hadn't had my period in two months. She was shocked and said "you are normally regular. aren't you?" I had to remind her I haven't had a regular cycle since coming off of birth control 2 years ago. I felt like she had no idea who she was talking to...She never explained why I was having trouble conceiving so I thought it was unexplained. It turns out I have PCOS, she just never told me...
[at ORM Fertility Oregon] Monitoring was based on their schedule, which does not work with certain jobs. Monitoring appointments were never on time, there would be a full waiting room and once you were in a room you waited even longer. They quickly did their ultrasound with little attention to detail...It is nearly impossible to speak to anyone on the phone. You wait on hold so long that the phone hangs up after 25 minutes so you have to try again....
How was your experience with Amanda Hurliman at ORM Fertility Oregon?
She described everything as perfect or beautiful, which gave me false hope every time since all perfect and beautiful got me was 3 failed IUIs, a failed fresh transfer, and one chemical pregnancy from the FET. She never explained why I was having trouble conceiving so I thought it was unexplained. It turns out I have PCOS, she just never told me. I was told my bw was fine even though my AMH was 10. I had a ton of eggs (which she made it seem like that was a good thing). After a year in her care I had to ask her myself if I had PCOS, to which she responded yes. Why did she never bring this to my attention? During the few phone calls we had she always asked if I had any questions but it is hard to have any questions when she doesn't give you any information to form questions. She could never tell me why I constantly tested positive on the OPK when my follicle was no where near mature. She approved an IUI when my follicle was only 14 or 15mm. I had to have a meeting with HR with them saying sorry, this should have never been approved. She told me I tested positive on the receptiva test for inflammation but didn't explain what that meant, just that I needed another medication. I had to google what it meant instead of my own doctor explaining my test results.
What's one piece of advice would you give a prospective patient of Amanda Hurliman at ORM Fertility Oregon?
Ask for another doctor. If you can't get a new doctor, advocate for yourself. Google your symptoms to ask her if that is your issue. Have a list of broad questions since she never guides the conversation.
During treatment, were you treated like a number or a human with Amanda Hurliman at ORM Fertility Oregon?
I felt like she never had time for me. During our last meeting to discuss the ERA/receptiva test I mentioned I hadn't had my period in two months. She was shocked and said "you are normally regular. aren't you?" I had to remind her I haven't had a regular cycle since coming off of birth control 2 years ago. I felt like she had no idea who she was talking to.
Describe the protocols Amanda Hurliman used in your cycles at ORM Fertility Oregon and their degree of success.
Basic egg retrieval protocol (menopur, gonal-f, ganirelix, HCG trigger shot). Produced 32 eggs, 10 5-day blasts. For fresh and FET cycles she did 81MG Aspirin, 2MG Estrace (vaginal), 0.3ML Delestrogen, 50ML Progestrone in Sesame Oil PIO SO 1ml, 16MG Medrol, and100MG Doxycycline Hyclate. Fresh transfer resulted in failure to implant. FET resulted in a chemical pregnancy with two embryos. First beta was 309 and the second was 806. The bleeding started the day after the second beta.
Describe your experience with your nurse at ORM Fertility Oregon. (Assigned nurse: Ellen)
Towards the end of my care ORM started using care coordinator texting so you could text them during the day to receive a faster response. Ellen was my care coordinator and she was nice during my year with her. The only thing I wish would have been different is when I called in concerned for a chemical pregnancy. She made it seem like it was probably a SCH or vanishing twin. I was never told it could be a chemical. When I had my SIS I wasn't told I needed a full bladder. When i had my ERA the staff didn't know if I had to show up 45 minutes early like a regular IVF procedure and no one knew if I could take pain medication.
Describe your experience with ORM Fertility Oregon.
No one knows what is going on at this clinic. When I called in to report I tested positive on the OPK for my first IUI the receptionist told me they don't do IUIs the same month someone does their baseline ultrasound. I was also told my RE wrote in their notes that I had to take letrozole and since I hadn't taken it we couldn't proceed. My RE and I agreed to two natural cycles before moving on to a medicated cycle. HR heard about what happened and had to call to say sorry, that person was new and would go through a retraining session. We used donor sperm and were informed that one of the vials didn't have the amount it should have. They told us to fill out a form to get our money back from the sperm bank and to upload it to the patient portal. I did just that but never got my refund. They failed to inform me that I had to specifically send it to a certain department so that department didn't see it in time. It is nearly impossible to speak to anyone on the phone. You wait on hold so long that the phone hangs up after 25 minutes so you have to try again.
Describe your experience with your monitoring appointments at ORM Fertility Oregon.
Monitoring was based on their schedule, which does not work with certain jobs. Monitoring appointments were never on time, there would be a full waiting room and once you were in a room you waited even longer. They quickly did their ultrasound with little attention to detail.
Describe the costs associated with your care under Amanda Hurliman at ORM Fertility Oregon.
Billing is always late, as expected. We had to pay upfront for the egg retrieval and fresh transfer, about $20,000.
Describe Amanda Hurliman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
She strongly suggested one embryo for the fresh transfer and approved two embryos for the FET.
What specific things went wrong at ORM Fertility Oregon?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at ORM Fertility Oregon.
Don't expect to know your actual diagnosis unless you specifically ask about it. My PCOS diagnosis was withheld from me and I would have wanted to test my embryos since PCOS can result in lower quality eggs. I was advised by my RE to not test my age simply due to my age. My expectations were not managed correctly because I assumed unexplained infertility was the issue.
0
Doctor
Amanda Hurliman
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
2 of 5
Trustworthiness
1 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
3 of 5
0
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
1 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
9
NPS
3
Age 28 - 31
Donor Eggs
European
Only Doc Seen
IVF With Other Docs
Donor Sperm
Strongly Recommends
Doesn't Recommend
Successful
Dr Barbieri is great at remembering details about my life, making me feel like she remembers and knows me from appointment to appointment...If a portal message hasn’t been answered by nurses within a day or so, she answers it herself. She is thorough and clinical and also kind. Her bedside manner is confident and knowledgeable but also warm...She prefers to transfer one at a time...
overall it’s a nightmare to try to get ahold of anyone [at ORM Fertility Oregon]. Texting is supposed to be the fastest way to get ahold of someone, but if they don’t answer then you’re out of luck. They no longer have an option to reach nursing staff by phone, and when you do call it says you can leave a message and they’ll return your call in 1-2 days...they often did not call with lab results same day, they forgot to order prescriptions or additional labs that we discussed, etc...
How was your experience with Elizabeth Barbieri at ORM Fertility Oregon?
She is great! If a portal message hasn’t been answered by nurses within a day or so, she answers it herself. She is thorough and clinical and also kind. Her bedside manner is confident and knowledgeable but also warm. Shes a good fit for us!
What's one piece of advice would you give a prospective patient of Elizabeth Barbieri at ORM Fertility Oregon?
No advice really, she’s good at answering questions and making sure you understand the process for the most part.
During treatment, were you treated like a number or a human with Elizabeth Barbieri at ORM Fertility Oregon?
Dr Barbieri is great at remembering details about my life, making me feel like she remembers and knows me from appointment to appointment. I always enjoy talking with her. The issues I have are moreso with the lack of communication from the clinic as a whole.
Describe the protocols Elizabeth Barbieri used in your cycles at ORM Fertility Oregon and their degree of success.
We were on a pretty typical medicated protocol. We’ve only done transfers with her and no retrievals. But for transfer we used birth control, delestrogen, and progesterone and it all worked as it should.
Describe your experience with the nursing staff at ORM Fertility Oregon.
For my first transfer (2019), we were assigned one person to contact and it went flawlessly. With our next two (2022) it’s been random due to staffing shortages, Covid etc. They assigned a “navigator” to me with a number to text toward the end of our second 2022 transfer into our third. Some days she gets right back (or someone is filling in for her) but overall it’s a nightmare to try to get ahold of anyone. Texting is supposed to be the fastest way to get ahold of someone, but if they don’t answer then you’re out of luck. They no longer have an option to reach nursing staff by phone, and when you do call it says you can leave a message and they’ll return your call in 1-2 days. The best work around is to call the appointment desk and let them know you haven’t heard back in a timely manner and they can send another note for you. During my second transfer cycle they often did not call with lab results same day, they forgot to order prescriptions or additional labs that we discussed, etc. I try to understand everyone being overworked and understaffed, but for all we pay to go through this and other stress that’s involved, having good communication should be the norm and not be something else I have to stress about. I will say, all of the nurses I’ve spoken to have been super kind and warm, just overall very hard to get ahold of and often feel like things slip through the cracks.
Describe your experience with ORM Fertility Oregon.
We chose ORM because they have excellent success rates and we heard wonderful things about Dr Barbieri. She has been a great fit for our family and we’ve liked her a lot. The issue now is with the clinic- there communication has gotten worse and worse over our three transfer cycles in 2022. If I could go elsewhere I would, and at this point would not recommend this clinic until communication improves.
Describe the costs associated with your care under Elizabeth Barbieri at ORM Fertility Oregon.
It was about $13k for our donor embryo cycle. $4500 for donor program fee, meds, testing/monitoring, and about $4000 for transfer I believe.
Describe Elizabeth Barbieri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
She prefers to transfer one at a time
What specific things went wrong at ORM Fertility Oregon?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at ORM Fertility Oregon.
There have been times that I was not called with lab results the same day, and a couple of instances where they forgot to order a lab we discussed or a prescription. Luckily none of these things have had a huge impact on the cycle, but it’s been more leg work and stress on my part making sure things actually get done, because I don’t feel like I can trust them to follow through.
9
Doctor
Elizabeth Barbieri
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
1 of 5
3
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
2 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
7
NPS
6
Age 32 - 33
1 IUI
Endometriosis
Male Factor
European
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
I can tell Dr. Hurliman is extremely knowledgeable...immediately detected an endometioma/endometriosis. Even thought I was frustrated that we couldn't move forward, I ended up being very grateful that Dr. Hurliman detected endometriosis- because for many women, the diagnoses is far more delayed with far more wasted treatment...Dr. Hurliman wouldn't move me forward with any other treatments until I consulted a surgeon & she recommended surgical removal for best chances
The doctors are strong, the nurses are strong [ORM Fertility]. But where the clinic falters is its communication and organization. ORM has really fallen with their patients without having coordinators. I rarely talk to the same person more than once. I rarely get ahold of a live person, usually having to be on hold for 15 minutes just to leave a voicemail. Their phone hours are limited and mostly when I can't make a call (I am a teacher). I don't know what other clinics are like to know if this is standard and other clinics are so backed up that I'll be sticking it out with ORM. I'm hoping it will get easier once I'm on their calender for IVF.
How was your experience with Amanda Hurliman at ORM Fertility Oregon?
We were referred to Dr. Hurliman by both my doctor and my fertility acupuncturist. We started out with the intention of doing IUI and did all testing prior. During my baselines, the nurse practioners kept noting cysts in my right ovary, month after month. I had 2 IUI cycles cancelled & one that was performed but without stim meds because of a cyst. I finally saw Dr. Hurliman in person and upon seeing my ovaries on the ultrasound in person, immediately detected an endometioma/endometriosis. Even thought I was frustrated that we couldn't move forward, I ended up being very grateful that Dr. Hurliman detected endometriosis- because for many women, the diagnoses is far more delayed with far more wasted treatment. Dr. Hurliman wouldn't move me forward with any other treatments until I consulted a surgeon & she recommended surgical removal for best chances. She provided excellent references. I am now working with Dr. Hurliman & ORM to do embryo banking this summer, then I'll be having surgery to excise the endometrioma/endometriosis, and then hopefully transferring in the fall. I can tell Dr. Hurliman is extremely knowledgeable. She could have sent me straight to IVF, but she instead referred me out to give me (hopefully) the best overall results.
What's one piece of advice would you give a prospective patient of Amanda Hurliman at ORM Fertility Oregon?
Dr. Hurliman herself is great and knowledgeable. What I wish I had known was how hard it would be to deal with ORM (getting ahold of them, scheduling, not having case managers anymore) and actually feel like a person to the clinic and not just a number.
During treatment, were you treated like a number or a human with Amanda Hurliman at ORM Fertility Oregon?
I am currently receiving care from Dr. Hurliman/ORM. I feel like it is less about Dr. Hurliman herself per say, but it is sometimes hard to feel like a human when interacting with ORM as a whole. I don't have a case manager. Every time I call to schedule an appointment, talk to the clinical team, or e-mail...it's always a different person- so no one there actually knows me. It's rare to talk to a live person on the phone, I always spend 10-15 minutes on hold just to leave a voicemail. From ORM's side as a whole, I feel like a number. On the couple of occasions that I've actually interacted with Dr. Hurliman, she brings the humanity portion back.
Describe the protocols Amanda Hurliman used in your cycles at ORM Fertility Oregon and their degree of success.
Due to my cysts (which actually turned out to be endometriosis), I was only able to do 1 unmedicated IUI cycle out of 3 tries. The cycle we did do was unmedicated because one of my cysts was large enough to make my estradiol levels elevated, so Dr. Hurliman did not think it was responsible to use Clomid. Clomid was what I would have been on for the 2nd & 3rd IUI. When Dr. Hurliman detected endometriosis, she immediately nixed the Clomid and wouldn't allow stimulation until I did a pelvic MRI. The MRI confirmed Dr. Hurliman's opinion, I consulted a surgeon who deemed my endometrioma stable, and now I'm waiting to start an IVF egg retrieval in the summer.
Describe your experience with the nursing staff at ORM Fertility Oregon.
Every nurse that I've talked to has been nice and knowledgeable. However, I've rarely talked to the same person more than once. It's always someone new that has to read over my chart.
Describe your experience with ORM Fertility Oregon.
The doctors are strong, the nurses are strong. But where the clinic falters is its communication and organization. ORM has really fallen with their patients without having coordinators. I rarely talk to the same person more than once. I rarely get ahold of a live person, usually having to be on hold for 15 minutes just to leave a voicemail. Their phone hours are limited and mostly when I can't make a call (I am a teacher). I don't know what other clinics are like to know if this is standard and other clinics are so backed up that I'll be sticking it out with ORM. I'm hoping it will get easier once I'm on their calender for IVF.
Describe the costs associated with your care under Amanda Hurliman at ORM Fertility Oregon.
I thankfully have insurance that covers my care with Dr. Hurliman
Describe Amanda Hurliman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
ORM highly recommends PGT-A testing of embryos, thus reducing the need to transfer multiple.
7
Doctor
Amanda Hurliman
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
6
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
2 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unsuccessful
NPS
6
NPS
6
Age 40 - 42
2 Egg Freezing
2 Embryo Freezing
Diminished Ovarian Reserve
Black or African-American
Income $50K - $99K
2nd of 2 Docs
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
During my first IVF cycle I was fortunate enough to have a lot more interaction with Dr. Barbieri than my second cycle. I felt like I was in good hands when I was actually able to see the provider I was assigned to and she was giving me information about my cycle real time (not being relayed through another staff member). Dr. Barbieri cheered me on and was always positive. She answered my questions and was attentive. I did not get that same care the second time around. I felt like I became a number at that point....
had issues with the billing office [at ORM Fertility Oregon] billing the wrong insurance even after a copy of my insurance card was taken by their own staff member. I was called by the business office who proceeded to threaten to cancel my cycle because the deposit had not been paid, even though it had been paid and their billing system had not posted the payment. When you call, you often experience a very long hold time and have to leave a message and wait for a call back. When you send an email you have to wait a long time (2-3 days or more) for a response...
How was your experience with Elizabeth Barbieri at ORM Fertility Oregon?
During my first IVF cycle I was fortunate enough to have a lot more interaction with Dr. Barbieri than my second cycle. I felt like I was in good hands when I was actually able to see the provider I was assigned to and she was giving me information about my cycle real time (not being relayed through another staff member). Dr. Barbieri cheered me on and was always positive. She answered my questions and was attentive. I did not get that same care the second time around. I felt like I became a number at that point. I was never given an explanation of where Dr. Barbieri was or given a variety of appointment times so that I could meet with her if I wanted to. I'm not sure how much COVID had an impact but I definitely felt I was treated differently in 2021 than I was in 2020. I like Dr. Barbieri and would have preferred to have every appointment with her or at least to be able to see her a few times over the course of the IVF cycle.
What's one piece of advice would you give a prospective patient of Elizabeth Barbieri at ORM Fertility Oregon?
You probably will not see her very much so be prepared for that.
During treatment, were you treated like a number or a human with Elizabeth Barbieri at ORM Fertility Oregon?
During my most recent IVF cycle in 2021 I did not have any personal interaction with Dr. Barbieri. All ultrasounds were done with nurse practitioners. There were no consultations with Dr. Barbieri. The only interaction I had with her was when she responded to an email, which I found odd that that a doctor was responding to an email that was not really related to my treatment. She responded to inform me they were short staffed and it was taking the medical team longer than normal to respond to emails.
Describe the protocols Elizabeth Barbieri used in your cycles at ORM Fertility Oregon and their degree of success.
I was on a regimen of Follistim, Ganirelix, Menopur and Omnitrope. With this course of treatment I had a couple of follicles but no eggs in either follicle. With the exception of Omnitrope this was the regimen I was on during my first cycle when five eggs were able to be retrieved. Dr. Barbieri added in Omnitrope in hopes that would help improve egg quality.
Describe your experience with the nursing staff at ORM Fertility Oregon.
Some on the nursing staff were better than others. There is one nurse that was always could. The other two that I saw on a regular basis were kind and friendly and explained step by step what they were going to be doing or what they saw on the ultrasound.
Describe your experience with ORM Fertility Oregon.
The biggest strength of this clinic is the phlebotomy team. Gerry and Darcy on the phlebotomy team were great each and every time I saw them. They both were extremely, friendly and most importantly were able to draw blood with ease. I never had an issue with them. Regardless of who I saw, if the other was present, they always spoke and asked me how I was doing. I felt like a valued patient with them unlike with some of the providers.
Describe the costs associated with your care under Elizabeth Barbieri at ORM Fertility Oregon.
About $20K for the deposit for services with Dr. Barbieri. No medications included.
What specific things went wrong at ORM Fertility Oregon?
  • Lost paperwork
  • Provided conflicting information
Describe the specific things that went wrong at ORM Fertility Oregon.
I have had issues with the billing office billing the wrong insurance even after a copy of my insurance card was taken by their own staff member. I was called by the business office who proceeded to threaten to cancel my cycle because the deposit had not been paid, even though it had been paid and their billing system had not posted the payment. When you call, you often experience a very long hold time and have to leave a message and wait for a call back. When you send an email you have to wait a long time (2-3 days or more) for a response. I requested medical records and found discrepancies in my record related to services that I had at ORM. When I first came to ORM I was assigned with a coordinator. I had one individual that I could reach out to specifically for questions and concerns and received prompt responses every time. I would love to see ORM get back to this more individualized model instead of it being a free for all. Often you are talking to someone who knows nothing about your specific situation.
6
Doctor
Elizabeth Barbieri
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
2 of 5
6
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 32
1 IVF
Diminished Ovarian Reserve
Male Factor
Black or African-American
Income $200K - $499K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Barbieri is a phenomenal doctor...Her experience both personal (she underwent IVF for all 3 of her children) and professional (over 12 years experience), knowledge, and dedication to this work is very evident. She strives to answer questions the best that she can often drawing out pictures and diagrams if necessary...She did describe the risks associated with transferring two but allowed me to make that decision...
The doctors at ORM are very knowledgeable and are really dedicated to this work. The clinic is clean, modern, and welcoming...Everyone on Barbieri's team was fantastic! Sweet, approachable and answered questions or called me back after consulting with Dr Barbieri within a reasonable amount of time. They called me to check in after every visit to see if I had any questions and was just generally very courteous...
How was your experience with Elizabeth Barbieri at ORM Fertility Oregon?
Dr. Barbieri is a phenomenal doctor - she really knows her stuff. I feel like I may have not had the same good outcome had I went somewhere else. Her experience both personal (she underwent IVF for all 3 of her children) and professional (over 12 years experience), knowledge, and dedication to this work is very evident. She strives to answer questions the best that she can often drawing out pictures and diagrams if necessary. I highly recommend her.
What's one piece of advice would you give a prospective patient of Elizabeth Barbieri at ORM Fertility Oregon?
She's compassionate and sweet, but also very honest and transparent. She doesn't sugarcoat anything and will be very honest with you. Go with her if you appreciate and value this.
During treatment, were you treated like a number or a human with Elizabeth Barbieri at ORM Fertility Oregon?
Dr. Barbieri was amazing. She was approachable, kind, and compassionate. I genuinely felt that she cared about what I was going through. I felt human with her and her team.
Describe your experience with the nursing staff at ORM Fertility Oregon.
Everyone on Barbieri's team was fantastic! Sweet, approachable and answered questions or called me back after consulting with Dr Barbieri within a reasonable amount of time. They called me to check in after every visit to see if I had any questions and was just generally very courteous.
Describe your experience with ORM Fertility Oregon.
The doctors at ORM are very knowledgeable and are really dedicated to this work. The clinic is clean, modern, and welcoming. The only weakness is the long hold times when calling into the clinic. I learned pretty quickly that after 24mins of holding, you get automatically disconnected. That happened to me a couple of times.
Describe the costs associated with your care under Elizabeth Barbieri at ORM Fertility Oregon.
Over $7,500 in medications Over $15,000 for treatment
Describe Elizabeth Barbieri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
She left it completely up to me. She did describe the risks associated with transferring two but allowed me to make that decision... which I very much appreciated.
What specific things went wrong at ORM Fertility Oregon?
  • Provided conflicting information
Describe the specific things that went wrong at ORM Fertility Oregon.
The only thing that went wrong was I was told to trigger on a specific day by my doctor at my last monitoring appointment. Later that day, the nurse who called to follow up after my visit gave me another date. I informed her of the discrepancy and she called me back after double checking with Dr. Barbieri and apologized for the error.
10
Doctor
Elizabeth Barbieri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
4
NPS
0
Age 36 - 37
5 Fertility Medications
Anovulation
PCOS
European
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Hesla was kind and did answer all of my questions. I think he is a good doctor but he isn’t at a good clinic. I did like that he would listen to and consider options that I brought up. I also wish they were more up to date with emerging science and treatments...We did change up the protocol each time but didn’t get better results...Take a note pad because he gives great information...
The clinic [ORM Fertility Oregon] is very nice and staff mostly nice. However, what matters the most to me is good results and that I did not have. I did go on to have success at another clinic, I got better results in 1 retrieval 2 years older than at ORM combined- yes combined!! Sadly, I do not think they have a great lab...They sent the wrong lining report to my new clinic which caused me to take additional meds that I didn’t need...
How was your experience with John Hesla at ORM Fertility Oregon?
Dr. Hesla was kind and did answer all of my questions. I think he is a good doctor but he isn’t at a good clinic. I did like that he would listen to and consider options that I brought up. I also wish they were more up to date with emerging science and treatments.
What's one piece of advice would you give a prospective patient of John Hesla at ORM Fertility Oregon?
Take a note pad because he gives great information. Make sure to write down any questions before you meet with him so you don’t forget to ask.
During treatment, were you treated like a number or a human with John Hesla at ORM Fertility Oregon?
Dr. Hesla did mostly make me feel like a human although I wouldn’t be sure he’d even recognize me if he saw me outside the clinic.
Describe the protocols John Hesla used in your cycles at ORM Fertility Oregon and their degree of success.
Dr. Hesla suggested I keep taking prenatal vitamins with folic acid and also suggested I take Ovasitol. He said he suggests me trying 4 cycles of timed intercourse with Letrozole and statistically if it doesn’t work by the 4th time, I’ll need to move to the next step which is IVF. For reference I’m 35 with PCOS and my husbands sperm is above average quality. Fast forward, that didn’t work so we did 3 egg retrievals, 2 transfers, and 1 embryo didn’t survive thaw. We did change up the protocol each time but didn’t get better results. On the 3rd retrieval we used human growth hormone but results were similar/not great.
Describe your experience with your nurse at ORM Fertility Oregon. (Assigned nurse: Lindsay and Meghan )
Lindsay and Meghan were very informative and helpful.
Describe your experience with ORM Fertility Oregon.
The clinic is very nice and staff mostly nice. However, what matters the most to me is good results and that I did not have. I did go on to have success at another clinic, I got better results in 1 retrieval 2 years older than at ORM combined- yes combined!! Sadly, I do not think they have a great lab.
Describe the costs associated with your care under John Hesla at ORM Fertility Oregon.
$80k for 3 retrievals, 2 transfers, and 2 mock transfers for uterine biopsies.
Describe John Hesla's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
He did not go into details about that but did say that chances of success don’t increase much by doing multiples.
What specific things went wrong at ORM Fertility Oregon?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at ORM Fertility Oregon.
I went back to ORM as an outside patient for monitoring after 3 retrievals and 2 transfers failed. They sent the wrong lining report to my new clinic which caused me to take additional meds that I didn’t need. They also didn’t send stat blood work in the time they said they would and it was impossible to reach anyone after 3pm even when I showed up. When I asked for a discount (mind you, I’m paying over $1000 for stat results, and correct results, which I did not get) they banned me from outside monitoring! I couldn’t believe how poorly I was treated after their mistakes. To ban me I guess was to prevent more liability issues arising but what they should do is get their coordination in order! Very disorganized and very hard to reach. It was very stressful trying to handle all of that during an already stressful time.
4
Doctor
John Hesla
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
0
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
1 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 38
1 IUI
Income $50K - $99K
Operations
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr Bankowski was great. On our initial consultation phone call (due to Covid) he took all the time that I needed to answer all my questions. He was very understanding of my situation and seemed to ask all the right questions for him to have a better understanding of what I was going through...He doesn’t work Sundays but he was so nice to introduce me to the doctor that would be performing my IUI
My number one thing to gloat on ORM about is the great communication! It’s nice to be able to know that when you call and ask a question you’re going to get an answer. If not right then by the end of the day. They also are very sensitive to any topics that you bring up...They do their best to code your treatments so that your regular health insurance will cover such costs as ultrasounds and different monitoring appointments.
How was your experience with Brandon Bankowski at ORM Fertility Oregon?
Dr Bankowski was great. On our initial consultation phone call (due to Covid) he took all the time that I needed to answer all my questions. He was very understanding of my situation and seemed to ask all the right questions for him to have a better understanding of what I was going through. If I didn’t think to tell him he knew to ask.I happen to ovulate so that I had to have my IUI on a Sunday. He doesn’t work Sundays but he was so nice to introduce me to the doctor that would be performing my IUI. I felt comfortable at all times.
What's one piece of advice would you give a prospective patient of Brandon Bankowski at ORM Fertility Oregon?
Don’t be afraid to ask him any and all questions. Even if you feel like it’s a silly question.
During treatment, were you treated like a number or a human with Brandon Bankowski at ORM Fertility Oregon?
From the moment I walked into ORM I was treated so warm and amazing. The nurses were very kind. Katie was fantastic. Dr Bankowski answered all my questions throughly. It was nice to always get a call back when I reached out.
Describe the protocols Brandon Bankowski used in your cycles at ORM Fertility Oregon and their degree of success.
Minimal Letrozole. 2.5mg a day for 5 days. CD3-7. I didn’t respond very well, only produced one egg. But I did get pregnant! Unfortunately it ended in an ectopic. To no fault of anyone.
Describe your experience with your nurse at ORM Fertility Oregon. (Assigned nurse: Katie)
Katie was absolutely amazing. I actually never got to meet her. But our communication was nonstop. We communicated through the portal as well as on the telephone. She always answered my calls the same day! The entire nursing staff at ORM is amazing!
Describe your experience with ORM Fertility Oregon.
My number one thing to gloat on ORM about is the great communication! It’s nice to be able to know that when you call and ask a question you’re going to get an answer. If not right then by the end of the day. They also are very sensitive to any topics that you bring up. As a single mom by choice they put that in my file and I wasn’t asked about a partner after. That means a lot.
Describe the costs associated with your care under Brandon Bankowski at ORM Fertility Oregon.
This is one of the best parts. They do their best to code your treatments so that your regular health insurance will cover such costs as ultrasounds and different monitoring appointments. I was able to pay very little for my IUI. Much less than I thought I was going to have to pay. It is such a great asset to the clinic that their billing department knows how to do that.
10
Doctor
Brandon Bankowski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
NPS
9
NPS
9
Age 37
European
Income $50K - $99K
Teacher
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Bankowski showed he cared for our story and what we are going through. He asked about our journey and what our goals are. He explained things thoroughly and made sure we asked any questions we had. He did explain all the details of how the reproductive systems work, which was review for me, but I think it helped my husband understand more clearly the state of our situation. Dr. Bankowski made it clear what the next steps would be for us. We knew who would be contacting us and when.
We have only done a virtual consultation so far, but we did go to the ORM Fertility seminar at their clinic. Everyone was very friendly, it was very clean and welcoming. They even give a $300 voucher to apply to our treatment with them. There was some miscommunication about what the voucher can apply to, but with a couple emails it was resolved and they were very generous and understanding.
How was your experience with Brandon Bankowski at ORM Fertility Oregon?
Dr. Bankowski showed he cared for our story and what we are going through. He asked about our journey and what our goals are. He explained things thoroughly and made sure we asked any questions we had. He did explain all the details of how the reproductive systems work, which was review for me, but I think it helped my husband understand more clearly the state of our situation. Dr. Bankowski made it clear what the next steps would be for us. We knew who would be contacting us and when.
What's one piece of advice would you give a prospective patient of Brandon Bankowski at ORM Fertility Oregon?
Be as candid as you can. Share your story with him. He will listen.
During treatment, were you treated like a number or a human with Brandon Bankowski at ORM Fertility Oregon?
Dr. Bankowski first wanted to know about us as a couple and what our goals are for our future family. He didn't jump right into a plan, he wanted us to develop a plan together.
Describe your experience with ORM Fertility Oregon.
We have only done a virtual consultation so far, but we did go to the ORM Fertility seminar at their clinic. Everyone was very friendly, it was very clean and welcoming. They even give a $300 voucher to apply to our treatment with them. There was some miscommunication about what the voucher can apply to, but with a couple emails it was resolved and they were very generous and understanding.
What specific things went wrong at ORM Fertility Oregon?
  • Provided conflicting information
Describe the specific things that went wrong at ORM Fertility Oregon.
There a miscommunication at the seminar we attended. The doctor said the $300 voucher could apply to the $350 consultation. After setting up an appointment, we were told the voucher has to go toward treatment, not the consultation appointment. After a couple emails with them, they confirmed there was misinformation at the seminar and offered to use the voucher toward our consultation. They were very nice.
9
Doctor
Brandon Bankowski
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
9
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Scheduling
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
10
NPS
10
Age 38 - 39
1 IVF
Male Factor
PCOS
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
6 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
When I came to Dr. Hesla to start the IVF process I was very scared. I had already been through the IVF process once and it ended in a miscarriage...he was willing to spend time with my husband and I answering questions and making sure we felt comfortable with the plan prior to moving forward and once we started the process he has there every step of the way...Delestrogen No Lupron FET.
nurse of [ORM Fertility] are very easy to communicate with and gave you lots of details and made sure you understand the process and instructions...[cost] $25,000 or more...From the very fist consultation with Dr. Hesla I felt at ease...answering questions and making sure we felt comfortable with the plan .prior to moving forward..
How was your experience with John Hesla at ORM Fertility Oregon?
When I came to Dr. Hesla to start the IVF process I was very scared. I had already been through the IVF process once and it ended in a miscarriage. I so desperately wanted the process to work and to not feel the pain that I had gone through before. From the very fist consultation with Dr. Hesla I felt at ease. Dr. Hesla is soft spoken and very calming, he was willing to spend time with my husband and I answering questions and making sure we felt comfortable with the plan prior to moving forward and once we started the process he has there every step of the way and I felt like he really cared about me and wanted this process to be successful.
What's one piece of advice would you give a prospective patient of John Hesla at ORM Fertility Oregon?
Ask questions! Make a list before you go in for an appointment so you have something to reference. I tended to get very anxious and nervous for each appointment and would forget things that I wanted clarity on or concerns I had.
During treatment, were you treated like a number or a human with John Hesla at ORM Fertility Oregon?
Dr. Hesla really takes care of his patients. He is kind and soft spoken but gives you the information you need and is willing to spend time answering questions and making you feel as comfortable as possible during such a stressful and scary time. Dr. Hesla’ s Patient Care Coordinator, Megan, was also amazing and was always available by phone or email to answer questions and made me feel really good during the process.
Describe the protocols John Hesla used in your cycles at ORM Fertility Oregon and their degree of success.
Delestrogen No Lupron FET.
Describe your experience with your nurse at ORM Fertility Oregon. (Assigned nurse: Megan)
Megan was amazing! She was very easy to communicate with and gave you lots of details and made sure you understand the process and instructions. She was compassionate and kind and very down to earth, she is amazing!
Describe your experience with ORM Fertility Oregon.
ORM Fertility is an awesome clinic. They are organized and easy to communicate with. I don’t have any negative things to say, if I were to do IVF again, I would use ORM in a heartbeat. The staff you see for regular check up visits are great and all the nurses that I met on the day of my surgeries were so kind and caring and I very in tune that this the patients they see are scared and nervous and they do a really good job at keeping you calm and feeling comfortable during the whole process.
Describe the costs associated with your care under John Hesla at ORM Fertility Oregon.
$25,000 or more
Describe John Hesla's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
For him it depends, usually, no more than two embryos transferred at a time.
10
Doctor
John Hesla
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
10
NPS
10
Age 38 - 40
Donor Eggs
Surrogacy
European
East Asian
Income $500K
Doctor
Only Doc Seen
IVF With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
[Dr. Bankowski] was very approachable and he was easily contactable via email and gave personal recommendations when choosing our egg donor and surrogate which was very helpful. He also answered almost immediately which is extremely helpful when going through a stressful situation. When dealing with outcomes he was reassuring yet factual...We used an experienced egg donor with a proven egg donor record to increase our chances of creating viable embryos.
[ORM Fertility] also deal with a lot of patients who undergo similar treatments to ours (donor egg with gestational carrier) so this is definitely beneficial....$55000 for egg donor, embryo creation, testing of embryos, surrogate assessment and transfer of blastocyst...reproductive endocrinologists and embryologists working here are extremely professional and competent
How was your experience with Brandon Bankowski at ORM Fertility Oregon?
He was very complete with explanations and helpful. He gave realistic explanations and explained failure rates fully. He was experienced and prompt with communication. He gave good clinical advice when needed
What's one piece of advice would you give a prospective patient of Brandon Bankowski at ORM Fertility Oregon?
Feel free to ask any questions. As a medical doctor myself I was very thorough with queries and Brandon Bankowski answered all my queries immediately.
During treatment, were you treated like a number or a human with Brandon Bankowski at ORM Fertility Oregon?
He was very approachable and he was easily contactable via email and gave personal recommendations when choosing our egg donor and surrogate which was very helpful. He also answered almost immediately which is extremely helpful when going through a stressful situation. When dealing with outcomes he was reassuring yet factual.
Describe the protocols Brandon Bankowski used in your cycles at ORM Fertility Oregon and their degree of success.
We used an experienced egg donor with a proven egg donor record to increase our chances of creating viable embryos. We did a split cycle with both partners fertilising half the eggs collected with their own sperm with the hope that we would save on overall costs and only have to do the egg retrieval procedure once. We then tested the blastocysts created to ensure they were chromosomal normal. We were lucky that both of us ended up with at least 2 chromosomal normal Day 5 blastocysts. We transferred only one blastocysts to lower risks to our surrogate and were lucky to have a single live birth following that transfer.
Describe your experience with your nurse at ORM Fertility Oregon. (Assigned nurse: Marissa Eisner)
She was very compassionate and was lovely to deal with. At times it took a while for her to respond to emails but she eventually would address all queries.
Describe your experience with ORM Fertility Oregon.
Very good medical team. The reproductive endocrinologists and embryologists working here are extremely professional and competent. They also deal with a lot of patients who undergo similar treatments to ours (donor egg with gestational carrier) so this is definitely beneficial. The egg donor coordinator, Corby, was not pleasant to deal with and was dismissive and condescending at times. Communication from the non medical team could have been improved upon.
Describe the costs associated with your care under Brandon Bankowski at ORM Fertility Oregon.
$55000 for egg donor, embryo creation, testing of embryos, surrogate assessment and transfer of blastocyst
Describe Brandon Bankowski's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
He explained both to us and the risks involved as well as the success rates of each. We made the decision to do an eSET
10
Doctor
Brandon Bankowski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
10
NPS
10
Age 37 - 39
4 IUI
Endometriosis
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
1st of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Amanda Hurliman] remembered our individual history and her concern and care feels genuine...We were never made to feel judged or poorly as to question our decision making process even when we chose to pursue more conservative treatment, despite it did not concur with her recommendation for ideal treatment; we were aware of the statistics of our choices, and those were honored and respected. We never were made to feel pressured or rushed to follow through with her next step recommendation. I’ve never felt judged. She is also honest and doesn’t hesitate to answer slightly direct or difficult questions (like the providers at ORM are stakeholders as owners); I also felt she is able to separate bias or potential personal gain from sound and fair clinical judgements. I find her to be honest, trustworthy, down-to-earth, and reassuring. She has alleviated a lot of anxieties around I fertility. I feel good about our decision of having switched to ORM with Dr. Hurliman in particular.
The downtown clinic parking lot [of ORM Fertility] (you must use for IVF) is barely functional due to size...The diagnostic workup is as thorough as one can imagine with no stones unturned; the treatment plan choices are based on individual factors and not a generic hit list...[The nurses were] Very organized. Quick response time. Exceptional communication within the team. Quite punctual. Gentle blood draws...currently ORM does a single transfer the first time. A two-embryo transfer is not considered until a first transfer fails.
How was your experience with Amanda Hurliman at ORM Fertility Oregon?
She is succinct and honest, as well as completely professional. She doesn’t go into as much detail as I prefer, but I’ve always had opportunity to ask questions. She is thorough and thoughtful in her responses. She does a thorough chart review so she isn’t asking redundant questions, and clarifying questions are appropriate. We were never made to feel judged or poorly as to question our decision making process even when we chose to pursue more conservative treatment, despite it did not concur with her recommendation for ideal treatment; we were aware of the statistics of our choices, and those were honored and respected. We never were made to feel pressured or rushed to follow through with her next step recommendation. I’ve never felt judged. She is also honest and doesn’t hesitate to answer slightly direct or difficult questions (like the providers at ORM are stakeholders as owners); I also felt she is able to separate bias or potential personal gain from sound and fair clinical judgements. I find her to be honest, trustworthy, down-to-earth, and reassuring. She has alleviated a lot of anxieties around I fertility. I feel good about our decision of having switched to ORM with Dr. Hurliman in particular.
What's one piece of advice would you give a prospective patient of Amanda Hurliman at ORM Fertility Oregon?
Don’t be shy to ask questions as she is very receptive to clarify anything that is creating uncertainty or stress. Also, if you’re someone who prefers a what-you-see-is-what-you-get personality and a friendly introvert for a provider, she’s the doctor for you. If you need a bubbly extrovert provider who will small talk or schmooze, make a different selection if that is your personality preference.
During treatment, were you treated like a number or a human with Amanda Hurliman at ORM Fertility Oregon?
She remembered our individual history and her concern and care feels genuine.
Describe the protocols Amanda Hurliman used in your cycles at ORM Fertility Oregon and their degree of success.
The diagnostic workup is as thorough as one can imagine with no stones unturned; the treatment plan choices are based on individual factors and not a generic hit list. We pursued IUIs and Clomid then Femara fully understanding she recommended IVF as ideal treatment; this was due to fear of what-ifs associated with cost, and our bad experience with a different physician at another facility with janky IVF before ORM.
Describe your experience with your nurse at ORM Fertility Oregon. (Assigned nurse: Elizabeth S.)
Very organized. Quick response time. Exceptional communication within the team. Quite punctual. Gentle blood draws.
Describe your experience with ORM Fertility Oregon.
Their costs are a the high end of the spectrum, probably because of the cost of their state of the art facility, and SART success (so they can command a higher fee schedule). The downtown clinic parking lot (you must use for IVF) is barely functional due to size.
Describe the costs associated with your care under Amanda Hurliman at ORM Fertility Oregon.
IUI cost is mainly related to the number of ultrasounds each cu or required, so a firm figure isn’t helpful.
Describe Amanda Hurliman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
I’d read different things online, and paradigms change, but currently ORM does a single transfer the first time. A two-embryo transfer is not considered until a first transfer fails.
10
Doctor
Amanda Hurliman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
9
Age 30 - 31
1 IVF
Anovulation
Male Factor
PCOS
East Asian
Income $50K - $99K
3rd of 3 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I have PCOS so he [Dr. John Hesla] watched very carefully so I would not hyperstimulate but was also sensitive to the fact that the egg quality was likely not great. He adjusted dosages/treatment length to accommodate (upping Follistim when follicles were not growing, then tapered off once they started developing quicker). Because of the amount of eggs (31 at retrieval) and symptoms of overstimulation he called for a freeze-all and a month to get my body back to baseline.
Seamless communication between all departments of clinic [ORM]. Expect to see your one doctor and nurse each time, which makes care feel very personal. They strictly deal with issues of fertility, so when I had issues with blood pressure crop up because of fertility medication (very unexpectedly), I was sent to my PCP. This felt disjointed and I wished the clinic communicated better with my PCP rather than me being the “in between” trying to relay messages back and forth.
How was your experience with John Hesla at ORM Fertility Oregon?
Extremely knowledgeable, completely confident in his wisdom, insight, and protocols. Will move along quickly if you don’t have questions so be forward with any questions. When you do ask, he is very thorough. He deferred to my PCP a couple times due to unexpected complications, which caused my care to feel disjointed at those times, but overall he is a great doctor.
What's one piece of advice would you give a prospective patient of John Hesla at ORM Fertility Oregon?
If you ask questions you will get thoughtful and thorough answers.
During treatment, were you treated like a number or a human with John Hesla at ORM Fertility Oregon?
Took time to answer all our questions with as much detail as we needed, when we miscarried he gave the news with great compassion.
Describe the protocols John Hesla used in your cycles at ORM Fertility Oregon and their degree of success.
I have PCOS so he watched very carefully so I would not hyperstimulate but was also sensitive to the fact that the egg quality was likely not great. He adjusted dosages/treatment length to accommodate (upping Follistim when follicles were not growing, then tapered off once they started developing quicker). Because of the amount of eggs (31 at retrieval) and symptoms of overstimulation he called for a freeze-all and a month to get my body back to baseline.
Describe your experience with your nurse at ORM Fertility Oregon. (Assigned nurse: Megan)
There was seamless communication between dr, nurse, lab, and the embryology team. My nurse was my primary contact and was available by email and phone whenever I needed. She followed up with me frequently after hyperstimulation and compassionately checked in after miscarriage.
Describe your experience with ORM Fertility Oregon.
Seamless communication between all departments of clinic. Expect to see your one doctor and nurse each time, which makes care feel very personal. They strictly deal with issues of fertility, so when I had issues with blood pressure crop up because of fertility medication (very unexpectedly), I was sent to my PCP. This felt disjointed and I wished the clinic communicated better with my PCP rather than me being the “in between” trying to relay messages back and forth. Other than this one issue, have had a wonderful experience.
Describe the costs associated with your care under John Hesla at ORM Fertility Oregon.
Around $30,000 though we are not pregnant yet.
Describe John Hesla's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
I did not feel like Dr. Hesla pushed either way for one or two embryos. He answered our questions, offered neutral and data-based reasoning for both options, and supported our choice without hesitation.
What specific things went wrong at ORM Fertility Oregon?
  • Failed to call in prescriptions to pharmacy
  • Failed to consider drug intolerance
  • Lost or damaged samples
Describe the specific things that went wrong at ORM Fertility Oregon.
My bp negatively reacted to one of the medications and it wasn’t something the dr had experienced before, so I felt on my own to figure out with my PCP. There was one other time they forgot to call in a prescription, but that was only once.
9
Doctor
John Hesla
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Unsuccessful
NPS
10
NPS
10
Age 41
1 IVF
Endometriosis
Income $100K - $199K
Nurse or HC Services
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I was given the option to PGS test or not, and I chose not to, so we transferred 2 embryos...He [Dr. Bankowski] made recommendations on treatment protocol, but ultimately let me have input on which route I took...We did an antagonist protocol with BCP to prime. If I had been able to try another cycle (insurance covered only one), I would've requested estrogen priming and Micro dose Lupron flare.
They are great. Very professional, very organized, and streamlined. I was always seen quickly for lab draws and other procedures [at ORM Fertility]. Parking was usually available. I can't think of any thing more to say, except I was very impressed overall...I paid around $13k up front and was reimbursed around $11k..
How was your experience with Brandon Bankowski at ORM Fertility Oregon?
I went to see Dr. Bankowski at age 40, after a lifetime of unexplained infertility, and finally a diagnosis of mild endometriosis at age 35. I had had one terrible experience at CCRM in Colorado at age 36, in which the doctor there told me that because of my AMH of 1.0 and FSH of 8.7, I would need to commit to doing 3 cycles of IVF, which would have cost $60k, plus more to travel to Colorado 3 times. I felt like this must mean IVF would be a huge gamble for me, and didn't think it was worth investing $60k and maybe not even having a baby to show for it in the end. So I ended up making the decision to go straight to donor eggs, to improve my odds. So we spent $40k on 13 frozen eggs, and had 2 embryos in the end to transfer. At age 40, when I went to see Dr. Bankowski, he explained to me that there was no need to require 3 cycles at 36 with an AMH of 1.0, since patients like me who have never gotten pregnant naturally, are often successful when an embryo is actually transferred. And even though my one attempt at an IVF cycle at age 40 was not likely to result in a live birth (and so could impact their success rates), he was totally fine with me trying. From that cycle, we retrieved 4 eggs and got 3 day 5 embryos! That is better results using my 40 year old eggs than we had using 25 year old donor eggs at CCRM! I did get pregnant; unfortunately I later miscarried due to a chromosome abnormality, but I would expect that at age 40. It really made me wonder how things would've gone if I had gone to ORM at age 36, instead of CCRM.
During treatment, were you treated like a number or a human with Brandon Bankowski at ORM Fertility Oregon?
Dr. Bankowski was really knowledgeable about my specific case, and made me feel more confident moving forward with IVF with ORM. Despite the fact that I was 40 with an AMH of 0.67 (so the odds were not in my favor), he explained that if we could get enough eggs to get a normal embryo, chances of success were good given my cause of infertility. He made recommendations on treatment protocol, but ultimately let me have input on which route I took. He listened to what happened at my first (terrible) IVF experience at CCRM and provided a professional opinion that validated that Dr. Bankowski is a far more knowledgeable doctor than the doctor I saw at CCRM 4 years prior, at age 36.
Describe the protocols Brandon Bankowski used in your cycles at ORM Fertility Oregon and their degree of success.
We did an antagonist protocol with BCP to prime. If I had been able to try another cycle (insurance covered only one), I would've requested estrogen priming and Micro dose Lupron flare.
Describe your experience with your nurse at ORM Fertility Oregon. (Assigned nurse: Taylor)
She was great. I think towards the end I bugged her a little too much, but she was always professional.
Describe your experience with ORM Fertility Oregon.
They are great. Very professional, very organized, and streamlined. I was always seen quickly for lab draws and other procedures. Parking was usually available. I can't think of any thing more to say, except I was very impressed overall.
Describe the costs associated with your care under Brandon Bankowski at ORM Fertility Oregon.
I was fortunate to have insurance that covered the majority of my cycle, and everything was handled well. I paid up front for the cycle, and was reimbursed at the end. It took a few days after my last bill was paid by insurance to get reimbursed. I paid around $13k up front and was reimbursed around $11k.
Describe Brandon Bankowski's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
I was given the option to PGS test or not, and I chose not to, so we transferred 2 embryos. At my age, the chance of both becoming babies was slim.
10
Doctor
Brandon Bankowski
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2019, Unsuccessful
NPS
9
NPS
9
Age 39 - 40
5 IUI
2 IVF
Unexplained
European
Income $200K - $499K
Consultant
2nd of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Hurliman’s strengths: she was patient and kind and showed compassion. She was able to explain things clearly and even drew pictures to help explain the process. Weaknesses: this isn’t a weakness of dr. Hurliman specifically but infertility treatment is extremely expensive and she would offer up suggestions on next steps without ever discussing cost (minus saying that the next treatment would be “expensive”). It’s hard to make a decision without having all of the information (including financial info).
The downtown clinic [ORM] feels very cold and run like a bank. Every time you leave the front desk people would ask for money towards your balance (even though there were still claims out to insurance etc.) The south clinic is great. ... I love Elizabeth and Jeri [nursing]. No matter what bad news I was facing that day - they always made me feel warm and welcomed.
How was your experience with Amanda Hurliman at ORM Fertility Oregon?
Dr. Hurliman’s strengths: she was patient and kind and showed compassion. She was able to explain things clearly and even drew pictures to help explain the process. Weaknesses: this isn’t a weakness of dr. Hurliman specifically but infertility treatment is extremely expensive and she would offer up suggestions on next steps without ever discussing cost (minus saying that the next treatment would be “expensive”). It’s hard to make a decision without having all of the information (including financial info).
What's one piece of advice would you give a prospective patient of Amanda Hurliman at ORM Fertility Oregon?
Get all the facts before embarking on this journey. It’s time consuming and emotional. Dealing with the cost in addition to the stress can be overwhelming. Write your questions down and take all the time you need
During treatment, were you treated like a number or a human with Amanda Hurliman at ORM Fertility Oregon?
Amanda Hurliman seemed like she really cared about our journey and would ask personal questions to get to know us. I never felt rushed. She patiently answered all of our questions.
Describe the protocols Amanda Hurliman used in your cycles at ORM Fertility Oregon and their degree of success.
I was on an agonist treatment cycle. I used menopur injections and follistim for egg retrieval. First time I had 22 eggs collected but only 4 made it to blastocyst and then only 1 was genetically viable. Transfer prep was progesterone injections (which are painful!) and endometrin suppositories (which are gross). Transfer resulted in a positive pregnancy test, but at 6 weeks it was a blighted ovum and I miscarried. Second attempt was the same protocol with the addition of omnitrope, human growth hormone, which is supposed to help increase quality. 24 eggs were collected and again only 4 made it to blastocyst and none were genetically viable for transfer.
Describe your experience with your nurse at ORM Fertility Oregon. (Assigned nurse: Elizabeth )
I love Elizabeth and Jeri. No matter what bad news I was facing that day - they always made me feel warm and welcomed.
Describe your experience with ORM Fertility Oregon.
The downtown clinic feels very cold and run like a bank. Every time you leave the front desk people would ask for money towards your balance (even though there were still claims out to insurance etc.) The south clinic is great.
Describe the costs associated with your care under Amanda Hurliman at ORM Fertility Oregon.
Each IVF cycle was approximately $13k
Describe Amanda Hurliman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
Amanda Hurliman seemed to be very conservative and let us know that she would only ever transfer 1 embryo at a time. We only had the 1 so it wasn’t an issue but I would’ve liked to have a choice and assume the risk as the patient (and the one paying for this)
9
Doctor
Amanda Hurliman
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2018, Successful
NPS
10
NPS
10
Age 33 - 39
1 IVF
Surrogacy
Male Factor
Uterine Fibroids
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Hesla went over my complex history fully. He listened to my concerns and needs. He helped me to see two high risk OB’s for additional opinions if I should carry a pregnancy. He was always ready to answer questions and give details about treatment. I appreciated that he was always willing to give information on current research in the field to help us feel like we understood our best, most up to date options. He was kind and supportive through our hardest moments.
I feel that ORM is personal even though it is a bigger clinic. My questions were always answered quickly. I felt like I was compassionately taken care of as a patient. Their embryologist is top notch. She communicated clearly with us around retrieval and transfer. ...We worked with multiple nurses and surrogacy coordinators. I felt that they knew me as an individual and supported me a long the way. They were easy to reach and connected with us along the way.
How was your experience with John Hesla at ORM Fertility Oregon?
Dr Hesla went over my complex history fully. He listened to my concerns and needs. He helped me to see two high risk OB’s for additional opinions if I should carry a pregnancy. He was always ready to answer questions and give details about treatment. I appreciated that he was always willing to give information on current research in the field to help us feel like we understood our best, most up to date options. He was kind and supportive through our hardest moments.
What's one piece of advice would you give a prospective patient of John Hesla at ORM Fertility Oregon?
Ask questions
During treatment, were you treated like a number or a human with John Hesla at ORM Fertility Oregon?
Dr Hesla took the time to evaluate my condition fully. He was always ready to discuss things further on the phone or through email. He contacted us personally after each two week wait to go over our results. He was always helpful with all our questions.
Describe the protocols John Hesla used in your cycles at ORM Fertility Oregon and their degree of success.
Our protocol seemed pretty straight forward. I don’t recall doses, but we were able to monitor locally.
Describe your experience with your nurse at ORM Fertility Oregon.
We worked with multiple nurses and surrogacy coordinators. I felt that they knew me as an individual and supported me a long the way. They were easy to reach and connected with us along the way.
Describe your experience with ORM Fertility Oregon.
I feel that ORM is personal even though it is a bigger clinic. My questions were always answered quickly. I felt like I was compassionately taken care of as a patient. Their embryologist is top notch. She communicated clearly with us around retrieval and transfer. I will always speak highly of their staff and my treatment.
Describe the costs associated with your care under John Hesla at ORM Fertility Oregon.
Each time we were given a clear estimate of costs for retrieval, medicine, monitoring, transfers, and storage.
Describe John Hesla's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
Dr Hesla provided appropriate information on the value of eSET. All of our transfers were single embryo transfers.
10
Doctor
John Hesla
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unknown Success
NPS
10
NPS
10
Age 31
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Barbieri took a lot of time to explain our diagnosis and all treatment options to me. I've heard of other doctors only bring involved in the consult and never being seen again. I've seen Dr Barbieri at every appointment except the day of insemination...Dr Barbieri is very good at being present and answering every question you have. She is thorough at explanations and truly cares...
The nurses [at Oregon Repro Med - Port NW] are all great. While I don't have one specific nurse assigned to me. Everyone I've had contact with has been thorough, very good at explaining, compassionate, organized and gentle (as far as the nurse who performed the IUI)...This office is very clean, organized, friendly and very helpful! I would say that the only weaknesses are that they are somewhat hard to get ahold of on the telephone BUT they always call back very promptly! ...
How was your experience with Elizabeth Barbieri at ORM Fertility Oregon?
Dr Barbieri is very good at being present and answering every question you have. She is thorough at explanations and truly cares.
During treatment, were you treated like a number or a human with Elizabeth Barbieri at ORM Fertility Oregon?
Dr Barbieri took a lot of time to explain our diagnosis and all treatment options to me. I've heard of other doctors only bring involved in the consult and never being seen again. I've seen Dr Barbieri at every appointment except the day of insemination.
Describe the protocols Elizabeth Barbieri used in your cycles at ORM Fertility Oregon and their degree of success.
I'm currently in my TWW for my first IUI at ORM. DR Barbieri discussed that depending on my bodies response to medications we may do 2-3 IUIs. She explained she would tell me after the second one what her plan would be for us and then we would move on to IVF if we haven't gotten a BFP. She put me on 100 mg of Clomid for 5 days this cycle (due to my low follicle count in Arizona earlier this year) she explained that we could get too many mature follicles and have to cancel. She was very straight forward with this information. We ended up with one perfect, one almost big enough and two that might catch up so she explained again that we could trigger then or wait a few days and hope the other catch up and have a better chance. Again straight forward and made sure I was on the same page as her and wanted the same things. We waited a few more days and triggered with an Ovidrel injection. I had my IUI with a nurse yesterday and now we wait!!
Describe your experience with the nursing staff at ORM Fertility Oregon.
The nurses are all great. While I don't have one specific nurse assigned to me. Everyone I've had contact with has been thorough, very good at explaining, compassionate, organized and gentle (as far as the nurse who performed the IUI).
Describe your experience with ORM Fertility Oregon.
This office is very clean, organized, friendly and very helpful! I would say that the only weaknesses are that they are somewhat hard to get ahold of on the telephone BUT they always call back very promptly! You also have to pay attention closely if you e had any testing done at another office. They are very used to people starting their journey with them. I had all of my testing done in another state and even though it was all transferred prior to my first appointment I got one phone call from an outside radiology office stating that Dr B had sent a referral for me to schedule an HSG with them. I called and spoke to a nurse and she apologized and stated I didn't need another one. Had I just trusted that the radiologist office was right I would've paid for another $500 test that was unnecessary. I do believe it was an honest mistake on their part but it is a gentle reminder to be aware of everything you've had done already and always ask questions!
Describe the costs associated with your care under Elizabeth Barbieri at ORM Fertility Oregon.
My IUI totaled from cycle day 1-insemination approx $1,200 (including meds). You pay for each appointment separately at time of service.
10
Doctor
Elizabeth Barbieri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
10
Age 36 - 38
1 IVF
Uterine Fibroids
European
Income $50K - $99K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
...Also, I really like that Dr. Hurliman is part of a larger group at ORM. When my treatment got unexpectedly complicated, she was able to talk with her colleagues, and I felt like I had a team of some of the best doctors in the world recommending next steps for my treatment... I had two surgeries while I was seeking fertility treatment at ORM, and both times Dr. Hurliman called me before and after surgery to check on me even though she didn't do the surgeries. When we found out that my first pregnancy was ectopic, I felt like my whole ORM team mourned the loss with my husband and I. And when we conceived our daughter, the whole office celebrated with us...
My nurses [at Oregon Repro Med - Port NW] were amazing! I always felt like they cared about me and my husband. I think it is really important to feel comfortable asking questions during fertility care, and I never hesitated to call the office or email my questions. I always got a response within 24 hours, and usually within a couple hours of reaching out...The clinic is professional and welcoming. They have everything really streamlined compared to the first clinic we went to. There was a clear process for talking with clinic staff about insurance, financial assistance, scheduling, and medical questions...
How was your experience with Amanda Hurliman at ORM Fertility Oregon?
After nearly four years of trying to conceive on our own and at other clinics, we made an appointment with Dr. Hurliman on a friend's recommendation, and from the first visit I knew we had come to the right place. She took a lot of time to talk with us and explained our options thoroughly. She did all of my IVF procedures including egg retrieval, a fresh transfer (two embryos), and two frozen transfers (one embryo each transfer). I always felt confident knowing she was orchestrating my treatment. I needed two surgeries while I was in her care, and she connected me with surgical teams that she trusted, which really put my mind at ease. Even though she didn't do my surgeries, she followed up with me about them before and after to see how I was doing. I went through a lot while I was in Dr. H's care, including a twin pregnancy that ended with one blighted ovum (empty gestational sac) and a complicated ectopic pregnancy. It is heartbreaking to lose a pregnancy after years of trying to conceive, and Dr. Hurliman recognized that. She had just the right mix of compassion and professionalism that helped me get through that devastating time. Also, I really like that Dr. Hurliman is part of a larger group at ORM. When my treatment got unexpectedly complicated, she was able to talk with her colleagues, and I felt like I had a team of some of the best doctors in the world recommending next steps for my treatment. I conceived again after our second frozen embryo transfer, and I continued in Dr. Hurliman's care through my first trimester. If she delivered babies, I would have loved to stay in her care through my whole pregnancy!
What's one piece of advice would you give a prospective patient of Amanda Hurliman at ORM Fertility Oregon?
To the extent that you can, you can stop worrying about the medical aspects of your treatment while you are Dr. Hurliman's care. She has that covered, so you can spend that energy taking care of yourself instead.
During treatment, were you treated like a number or a human with Amanda Hurliman at ORM Fertility Oregon?
Everyone in the office knew my name when I came in, including the receptionist, the nurses, and the phlebotomist. Dr. Hurliman was always professional and extremely knowledgable, and she was also kind. She took the time to ask us about other things in our lives besides infertility. She and the nurses happily answered all of my questions during my visits, and the nurses always responded to my calls and emails quickly. I had two surgeries while I was seeking fertility treatment at ORM, and both times Dr. Hurliman called me before and after survey to check on me even though she didn't do the surgeries. When we found out that my first pregnancy was ectopic, I felt like my whole ORM team mourned the loss with my husband and I. And when we conceived our daughter, the whole office celebrated with us.
Describe the protocols Amanda Hurliman used in your cycles at ORM Fertility Oregon and their degree of success.
We had already been trying to conceive for four years when we started seeing Dr. Hurliman, and we went right to IVF. I received a detailed calendar for each cycle and treatment. It was really easy to follow my calendar, and when I had questions, my nurse always got back to me within a few hours.
Describe your experience with your nurse at ORM Fertility Oregon. (Assigned nurse: Heather and Katy)
My nurses were amazing! I always felt like they cared about me and my husband. I think it is really important to feel comfortable asking questions during fertility care, and I never hesitated to call the office or email my questions. I always got a response within 24 hours, and usually within a couple hours of reaching out.
Describe your experience with ORM Fertility Oregon.
The clinic is professional and welcoming. They have everything really streamlined compared to the first clinic we went to. There was a clear process for talking with clinic staff about insurance, financial assistance, scheduling, and medical questions.
Describe the costs associated with your care under Amanda Hurliman at ORM Fertility Oregon.
I can't remember the exact cost of our IVF cycle, but we put down a deposit before the cycle started, which was nice because we didn't need to pay for anything during my appointments. The office also did a great job of billing my insurance. And even though IVF wasn't covered, a lot of the office visits and lab work was.
10
Doctor
Amanda Hurliman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2016, Successful
NPS
10
NPS
10
Age 30 - 33
6 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Hurliman was amazing to work with. I always saw her for my appointment except for one IUI transfer out of 6. Although many of our encounters were brief it was usually because I had no questions as she had already answered all of them. However, when needed she spent the time explaining things to us or in reassuring us about how things were going. She was always concerned about how we were doing emotionally as well as physically. I would recommend her to anyone!
Katy [Nurse at Oregon Repro Med - Port NW] was wonderful to work with. She checked in periodically and always called with results in a timely manner. She also remembered specifics about my husband and I which I know is hard when there are so many patients. Also the day of my egg retrieval and transfer she sent us emails and left voicemails to wish us luck. She was a joy to have as part of the team...
How was your experience with Amanda Hurliman at ORM Fertility Oregon?
Dr. Hurliman was amazing to work with. I always saw her for my appointment except for one IUI transfer out of 6. Although many of our encounters were brief it was usually because I had no questions as she had already answered all of them. However, when needed she spent the time explaining things to us or in reassuring us about how things were going. She was always concerned about how we were doing emotionally as well as physically. I would recommend her to anyone!
What's one piece of advice would you give a prospective patient of Amanda Hurliman at ORM Fertility Oregon?
Don't hesitate to ask clarifying questions. She does a great job at communicating but everyone has different questions and there is no way to cover everything for everyone. She is one doctor who will not make you feel stupid or like you are taking up too much of her time if you ask the questions you are wondering about so do it.
During treatment, were you treated like a number or a human with Amanda Hurliman at ORM Fertility Oregon?
Throughout the process she was always checking to see how we were doing emotionally. She also asked how life was going otherwise. Also even after a break from infertility treatments she remembered us.
Describe the protocols Amanda Hurliman used in your cycles at ORM Fertility Oregon and their degree of success.
Initially we tried to IUI with medication and did 6 rounds. We did 6 instead of the standard 4 because of cervical stenosis problems making it unclear whether the first 2 were as successful as they could have been. Due to my age (relatively young) and no other known risk factors or reasons for infertility it was thought it could be secondary to genetic issues either with my eggs or my husband's sperm. For that reason, when we decided to do IVF she recommended (although did not push) that we do CCS. It turns out that was a good idea as we had a low yield of embryos as compared to the number of eggs that were retrieved and of those embryos half had problems genetically. I did have problems with mild ovarian hyperstim but do not remember the specifics regarding the medications.
Describe your experience with your nurse at ORM Fertility Oregon. (Assigned nurse: Katy McShane)
Katy was wonderful to work with. She checked in periodically and always called with results in a timely manner. She also remembered specifics about my husband and I which I know is hard when there are so many patients. Also the day of my egg retrieval and transfer she sent us emails and left voicemails to wish us luck. She was a joy to have as part of the team.
Describe your experience with ORM Fertility Oregon.
It was very easy to check in and check out. The receptionist very early on learned who I was and would check me in without having to wait at the counter. The one issue I had with the clinic was it's billing process. At times it was very confusing - sometimes I would be asked to make a payment after a visit and sometimes I was told I was up to date but then would get a bill later in the mail. The bills were also very confusing regarding dates and what I was being billed for. The only other concern I had was with the scheduling. I would often ask for the earliest or latest appointment on a certain day and would be offered a time but I found if I said anything later or anything earlier? there typically was a later or earlier time available. So for new patient's, don't hesitate to continue asking about certain times if you need them rather than just taking what is offered.
Describe the costs associated with your care under Amanda Hurliman at ORM Fertility Oregon.
Overall cost for the 6 IUIs was around $8000 including medication, ultrasounds, testing, and visits with Dr. Hurliman. 1 round of IVF with all the fixings =) (ICSI, CCS, medication, egg retrieval and transfer, tests, ultrasounds, visits with Dr. Hurliman, as well as post-transfer monitoring) was around $25,000. Insurance did not cover anything until after I became pregnant.
10
Doctor
Amanda Hurliman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unknown Success
NPS
10
NPS
10
Age 32 - 34
8 IUI
Unexplained
European
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I never feel rushed when I have an appointment with Dr. Barbieri and she always answers any questions we have...We started with IUIs. Our diagnosis is "unexplained". We got pregnant after our 3rd IUI but it ended up being ectopic. We had to wait several months after that for the medication to get out of my system/run its course and then we started IUIs again. She even let us do one additional IUI because we asked for it. Unfortunately, it did not work out for us. We have now moved onto IVF.
ORM [Oregon Reproductive Medicine] is great. From the front desk staff to the physicians. They seem to be very organized and are always able to help. What I liked them about them is that I did not have to wait a long time for my initial appt. I originally called a local hospital system that has a infertility clinic. They told me they could not schedule me until half way through the month when the next months schedule came out. They said they would call me. In the mean time, I called ORM and was able to get in within 1-2 weeks. That other clinic NEVER called me back to schedule.
How was your experience with Elizabeth Barbieri at ORM Fertility Oregon?
My husband I are very happy with Dr. Barbieri. She is straight to the point but also very encouraging and hopeful. She takes the times to listen to our concerns/questions. We never feel rushed when we see her.
During treatment, were you treated like a number or a human with Elizabeth Barbieri at ORM Fertility Oregon?
I never feel rushed when I have an appointment with Dr. Barbieri and she always answers any questions we have.
Describe the protocols Elizabeth Barbieri used in your cycles at ORM Fertility Oregon and their degree of success.
We started with IUIs. Our diagnosis is "unexplained". We got pregnant after our 3rd IUI but it ended up being ectopic. We had to wait several months after that for the medication to get out of my system/run its course and then we started IUIs again. She even let us do one additional IUI because we asked for it. Unfortunately, it did not work out for us. We have now moved onto IVF.
Describe your experience with the nursing staff at ORM Fertility Oregon.
The nursing staff is great! Very responsive, very nice. They have always returned calls in a timely matter (even on weekends).
Describe your experience with ORM Fertility Oregon.
ORM is great. From the front desk staff to the physicians. They seem to be very organized and are always able to help. What I liked them about them is that I did not have to wait a long time for my initial appt. I originally called a local hospital system that has a infertility clinic. They told me they could not schedule me until half way through the month when the next months schedule came out. They said they would call me. In the mean time, I called ORM and was able to get in within 1-2 weeks. That other clinic NEVER called me back to schedule.
Describe the costs associated with your care under Elizabeth Barbieri at ORM Fertility Oregon.
We have spent about $6500 for 8 IUIs (includes, initial consult,testing,meds and procedure). We have spent about $22000 for IVF/ICSI (includes appts/consults, testing and meds). Our insurance only covers items that diagnosis infertility (basically just the testing), does not any cover treatment.
What specific things went wrong at ORM Fertility Oregon?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at ORM Fertility Oregon.
One time a nurse forgot to call in a medication. It was the weekend. I called the office and they sent the prescription right over to the pharmacy. No time was lost, I was still able to start the meds on time.
10
Doctor
Elizabeth Barbieri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 36 - 37
1 IVF
Endometriosis
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I saw Dr. Bankowski at almost every visit, which was important to me. He was very personable and genuine and always left me feeling informed and confident about the next steps....Dr. Bankowski was extremely empathetic with our situation and very clear and concise about the IVF process. His confidence, extensive knowledge and experience are what drew us to him and his practice. He kept us informed every step of the way and always set realistic expectations. Both my husband and I would consider him a friend.
ORM is a big machine and they produce results. Each doctor has his or her own approach and it is important to find the best fit for you and your partner. This process is extremely stressful and riddled with uncertainty, but the ORM staff does their best to be supportive during every step. If you have an issue or concern about a caregiver or staff member, it is important to mention it a.s.a.p. so that it can be resolved quickly. Even at the best clinic, you have to be your own advocate.
How was your experience with Brandon Bankowski at ORM Fertility Oregon?
I saw Dr. Bankowski at almost every visit, which was important to me. He was very personable and genuine and always left me feeling informed and confident about the next steps.
What's one piece of advice would you give a prospective patient of Brandon Bankowski at ORM Fertility Oregon?
Dr. Bankowski can come across as a little too confident and it can be mistaken as dismissive. Ask the questions that you need answers to and make sure you have him elaborate on his reasoning. He is confident because his experiences and education allow for him to be so, but again, if you have concerns, make sure you get answers.
During treatment, were you treated like a number or a human with Brandon Bankowski at ORM Fertility Oregon?
Dr. Bankowski was extremely empathetic with our situation and very clear and concise about the IVF process. His confidence, extensive knowledge and experience are what drew us to him and his practice. He kept us informed every step of the way and always set realistic expectations. Both my husband and I would consider him a friend.
Describe the protocols Brandon Bankowski used in your cycles at ORM Fertility Oregon and their degree of success.
I had a good AMH and FSH and my follicle count was always on par or higher for my age. 36. I was considered a “good responder” because of my test results. Also, my cycles were always normal and I achieved 3 natural pregnancies prior to seeking treatment. I was on the antagonist protocol, menopor, gonal f and cetrotide. I stimmed for 10 days before my egg retrieval. I had 23 follicles, 17 eggs retrieved, 12 mature and all fertilized with ICSI (our choice, not required). By day 6 we had 4 embryos to send for testing and 1 was chromosomally normal. I can currently pregnant with that little girl.
Describe your experience with your nurse at ORM Fertility Oregon. (Assigned nurse: Katie Green)
Katie was great, but cautious and always set realistic expectations. She was a fantastic support for me during this stressful time and I leaned on her a lot. She is extremely knowledgeable and very responsive. The rest of the nursing staff was wonderful too; I can honestly say that I made some friends during my time at ORM.
Describe your experience with ORM Fertility Oregon.
ORM is a big machine and they produce results. Each doctor has his or her own approach and it is important to find the best fit for you and your partner. This process is extremely stressful and riddled with uncertainty, but the ORM staff does their best to be supportive during every step. If you have an issue or concern about a caregiver or staff member, it is important to mention it a.s.a.p. so that it can be resolved quickly. Even at the best clinic, you have to be your own advocate.
Describe the costs associated with your care under Brandon Bankowski at ORM Fertility Oregon.
We paid an estimated $30,000 for IVF, ICSI, CCS and FET.
10
Doctor
Brandon Bankowski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 37
1 IVF
European
Income $100K - $199K
Professor
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Bankowski is confident, knowledgeable, and informative. He had a clear idea of what treatment was appropriate for us given our history, but was willing to discuss our questions, concerns, or hesitations. Although our appointments occasionally felt a bit rushed, in general he showed care and concern for our experience.
[Oregon Reproductive Medicine] is a high-volume, very professional and well-organized clinic. The systems in place for scheduling, testing, and monitoring are very efficient. The support staff is knowledgable, helpful, and informative...I cannot say enough about my primary nurse/IVF coordinator and the whole nursing staff. They were accessible and responsive by both phone and email and were always willing to answer my questions, address my concerns, or assuage my worries. They were extremely compassionate and seemed very invested in our success.
How was your experience with Brandon Bankowski at ORM Fertility Oregon?
Dr. Bankowski is confident, knowledgeable, and informative. He had a clear idea of what treatment was appropriate for us given our history, but was willing to discuss our questions, concerns, or hesitations. Although our appointments occasionally felt a bit rushed, in general he showed care and concern for our experience.
What's one piece of advice would you give a prospective patient of Brandon Bankowski at ORM Fertility Oregon?
Ask questions about what specific protocol/treatments are appropriate for you given your history, and come prepared with specific information to give him about your fertility history.
During treatment, were you treated like a number or a human with Brandon Bankowski at ORM Fertility Oregon?
Dr. Bankowski paid close attention to our history and was willing to adjust treatment protocols based on what he thought would work for me. He was warm and willing to take time to answer our questions.
Describe the protocols Brandon Bankowski used in your cycles at ORM Fertility Oregon and their degree of success.
For my retrieval, Dr. Bankowski used Menopur, follistim, and ganirelex, given that I had had good results on that protocol before. The protocol worked well. 17 mature eggs were retrieved, which resulted in 5 blastocysts and 3 genetically normal embryos. For my transfer, Dr. Bankowski used progesterone in oil and delestrogen. This was the first time I had used that protocol and I am pregnant with twins.
Describe your experience with your nurse at ORM Fertility Oregon. (Assigned nurse: Roxanne)
I cannot say enough about my primary nurse/IVF coordinator and the whole nursing staff. They were accessible and responsive by both phone and email and were always willing to answer my questions, address my concerns, or assuage my worries. They were extremely compassionate and seemed very invested in our success.
Describe your experience with ORM Fertility Oregon.
This is a high-volume, very professional and well-organized clinic. The systems in place for scheduling, testing, and monitoring are very efficient. The support staff is knowledgable, helpful, and informative.
10
Doctor
Brandon Bankowski
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
ORM Fertility Oregon
Portland Downtown
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5