Pelex Fertility

1 doctors work here

Rated 0
Don't recommend: 100%0
0% strongly recommend
1 review
Operations
2
2
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
6
6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
2
2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
6
6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
1
1
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

This clinic has 1 office

Lubbock
📍 9826 Slide Rd.
Lubbock, TX 79424
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unsuccessful
NPS
0
NPS
0
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Wolff was kind...personable and warm....seemed inept to do her job...each procedure that she did with me, it felt like she had not done it before or had little experience doing it...outcomes were terrible and I paid the price...felt like I had no outlet to voice my concerns
[Pelex Fertility] felt like a mess...had issues with billing, insurance, and other administrative issues....person who handled billing living in the Pacific Northwest...no way of actually seeing someone in the office to discuss financial matters.
How was your experience with Erin Wolff at Pelex Fertility?
Dr. Wolff was kind but she seemed inept to do her job. For each procedure that she did with me, it felt like she had not done it before or had little experience doing it. The outcomes were terrible and I paid the price. I also felt like I had no outlet to voice my concerns.
What's one piece of advice would you give a prospective patient of Erin Wolff at Pelex Fertility?
Ask yourself the level of experience, knowledge, and capability you need from an infertility specialist. If the experience level is high, I would say look elsewhere. Unfortunately, that likely means Dallas because there is currently one other option and it's also not recommendable.
During treatment, were you treated like a number or a human with Erin Wolff at Pelex Fertility?
Dr. Wolff was personable and warm.
Describe your experience with Pelex Fertility.
The whole clinic felt like a mess. I had issues with billing, insurance, and other administrative issues. The person who handled billing living in the Pacific Northwest so there was no way of actually seeing someone in the office to discuss financial matters.
What specific things went wrong at Pelex Fertility?
  • Failed to call with results
  • Lost or damaged samples
Describe the specific things that went wrong at Pelex Fertility.
I had a procedure in which damage was caused to my uterus. My FET had to be cancelled as a result.
0
Doctor
Erin Wolff
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
2 of 5
Compassion
4 of 5
Adaptability
1 of 5
0
Clinic
Pelex Fertility
Lubbock
NPS
Operations
1 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5