Rated 8
Strongly recommend: 33%Neutral: 67%8
33% strongly recommend
2 reviews
Operations
8.7
8.7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.7
8.7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.7
8.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
10
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
4.5
4.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication is not offered
Providing backup medication is not offered

This clinic has 1 office

Houston
1801 Binz Street, Suite 500
Houston, TX 77004

2 patient reviews

2020, Unknown Success
NPS
10
NPS
10
Age 31
Anovulation
PCOS
European
Ashkenazi Jewish
Income $500K+
Sales Representative
3rd of 3 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Isam Balat] is the first dr that genuinely cared. He gave me his cell phone number and even came in on a Saturday morning to do an iui...He is very caring and specializes in fertility even though he is a obgyn. I never had to wait long to see him, he always was super positive but realistic. He does have a heavy accent and speaks fast so it can be hard to understand sometimes...didn’t respond well to clomid and didn’t have enough mature follicles so dr balat said not to waste money on iui that cycle and just do timed intercourse. Next cycle- letrozole- responded very well and had 5 mature follicles And ovulated- did iui- no success. 3rd Cycle- tried clomid again- did not respond well again. Dr said to stick with letrozole. Currently- put me on bc for 10 days to restart my cycle before trying letrozole and iui again. Want to try iui 4 Times before switching to ivf
They [staff at Plaza OB/GYN] are all very sweet. The office is busy so it can take a while to get a call back but they do call same day...my insurance does not cover anything fertility related but since dr balat is an obgyn it was able to be covered! All visits, ultrasounds, medication, etc. only thing not covered was trigger shot and iui which were not even close to the cost of any of the nearby fertility clinics. I believe the cost for my iui was $180 and trigger shot was $100
How was your experience with Isam Balat (OB/GYN) at Plaza OB/GYN?
He is very caring and specializes in fertility even though he is a obgyn. I never had to wait long to see him, he always was super positive but realistic. He does have a heavy accent and speaks fast so it can be hard to understand sometimes
What's one piece of advice would you give a prospective patient of Isam Balat (OB/GYN) at Plaza OB/GYN?
Go here before you try an RE.
During treatment, were you treated like a number or a human with Isam Balat (OB/GYN) at Plaza OB/GYN?
He is the first dr that genuinely cared. He gave me his cell phone number and even came in on a Saturday morning to do an iui
Describe the protocols Isam Balat (OB/GYN) used in your cycles at Plaza OB/GYN and their degree of success.
First dr wanted to try cloned and iui- didn’t respond well to clomid and didn’t have enough mature follicles so dr balat said not to waste money on iui that cycle and just do timed intercourse. Next cycle- letrozole- responded very well and had 5 mature follicles And ovulated- did iui- no success. 3rd Cycle- tried clomid again- did not respond well again. Dr said to stick with letrozole. Currently- put me on bc for 10 days to restart my cycle before trying letrozole and iui again. Want to try iui 4 Times before switching to ivf
Describe your experience with the nursing staff at Plaza OB/GYN.
They are all very sweet. The office is busy so it can take a while to get a call back but they do call same day
Describe your experience with Plaza OB/GYN.
New building with restaurant inside which is nice! They are very busy so it can take a while to get an appt. front desk lady is not friendly and I believe the staff is aware - but everyone else is and luckily I only have to see her to pay my copay!
Describe the costs associated with your care under Isam Balat (OB/GYN) at Plaza OB/GYN.
my insurance does not cover anything fertility related but since dr balat is an obgyn it was able to be covered! All visits, ultrasounds, medication, etc. only thing not covered was trigger shot and iui which were not even close to the cost of any of the nearby fertility clinics. I believe the cost for my iui was $180 and trigger shot was $100
What specific things went wrong at Plaza OB/GYN?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Plaza OB/GYN.
They did forget to call in one of my prescriptions and then called it in the next day. However, when I went to pick it up the dosage was wrong
10
Doctor
Isam Balat (OB/GYN)
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
10
Clinic
Plaza OB/GYN
Houston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2013, Unknown Success
NPS
8
NPS
7
Age 27 - 28
4 IUI
Endometriosis
PCOS
European
Income $100K - $199K
Teacher
1st of 2 Docs
1 IVF With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
Dr. Balat doesn't show a lot of emotion when talking with his patients. He isn't very warm and fuzzy, but he is very knowledgeable. He was supportive of our desire to have children, and knew exactly what we needed to try in regards to our situation.... We started with clomid and HCG shot for an IUI cycle. We did this regimen twice. We then tried Lupron injections, along with FSH shots for an IUI cycle. Decided to do laparoscopy to remove stage 4 endometriosis. After the cycle, we tried FSH shots for an IUI cycle. All of these resulted in negative pregnancy tests.
The clinic [Plaza OB/GYN] is in somewhat of an outdated building, and the wait time was always VERY long. I came to expect my appointments taking at least two hours because I would often have to wait an hour before being taken back, and then waiting another thirty minutes before I was seen in my room... Mostly manageable. The office was good at billing things for care of my endometriosis disease, instead of billing it as infertility procedures.
How was your experience with Isam Balat (OB/GYN) at Plaza OB/GYN?
Dr. Balat doesn't show a lot of emotion when talking with his patients. He isn't very warm and fuzzy, but he is very knowledgeable. He was supportive of our desire to have children, and knew exactly what we needed to try in regards to our situation.
What's one piece of advice would you give a prospective patient of Isam Balat (OB/GYN) at Plaza OB/GYN?
Don't be put off by his blunt words. He is a very good doctor who knows what he is doing.
During treatment, were you treated like a number or a human with Isam Balat (OB/GYN) at Plaza OB/GYN?
Dr. Balat wasn't very warm or fuzzy himself, but his PA he had there was wonderful. She always treated me like I was a human and had a sincere interest in my life.
Describe the protocols Isam Balat (OB/GYN) used in your cycles at Plaza OB/GYN and their degree of success.
We started with clomid and HCG shot for an IUI cycle. We did this regimen twice. We then tried Lupron injections, along with FSH shots for an IUI cycle. Decided to do laparoscopy to remove stage 4 endometriosis. After the cycle, we tried FSH shots for an IUI cycle. All of these resulted in negative pregnancy tests.
Describe your experience with your nurse at Plaza OB/GYN. (Assigned nurse: Emily Ence)
She was very concerned with my well-being. She knew details and events about my life and made sure to ask about them to show compassion.
Describe your experience with Plaza OB/GYN.
The clinic is in somewhat of an outdated building, and the wait time was always VERY long. I came to expect my appointments taking at least two hours because I would often have to wait an hour before being taken back, and then waiting another thirty minutes before I was seen in my room.
Describe the costs associated with your care under Isam Balat (OB/GYN) at Plaza OB/GYN.
Mostly manageable. The office was good at billing things for care of my endometriosis disease, instead of billing it as infertility procedures.
What specific things went wrong at Plaza OB/GYN?
  • Failed to call with results
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Plaza OB/GYN.
There were pretty minor problems from a lack of communication. They were all fixed by a simple phone call... but annoying all the same that it had to be that way.
8
Doctor
Isam Balat (OB/GYN)
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Plaza OB/GYN
Houston
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5