Poma Fertility

2 doctors work here

Rated 8.5
Strongly recommend: 64%Neutral: 22%Don't recommend: 14%8.5
64% strongly recommend
54 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
8.9
8.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.7
8.7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.5
8.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.4
8.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
6.9
6.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
723
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

Bellingham
1050 Larrabee Ave
Bellingham, WA 98225
Kirkland
12039 NE 128th St.
Kirkland, WA 98034

54 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
5
NPS
5
Age 32
2 IUI
1 IVF
1 Egg Freezing
1 Embryo Freezing
Diminished Ovarian Reserve
European
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I felt like a number and did not receive personalized care. Bedside manner was not good. I do feel he knows what he is doing however I mentioned concerns at our initial meeting which were not further looked into and later found out my concerns were true after having undergone multiple treatments.... I do not feel he took time to understand our specific situation or story, and rather looked at our test results and advised treatment solely on that.
Strengths: Lindsey (nurse) Weaknesses: not very proactive I found myself needing to reach out to see what next steps were which was stressful. They [Poma Fertility] got so busy they wouldn’t take a phone call and would only communicate via the patient portal which was very difficult for complex matters.... I am not sure if the clinic designated Lindsey my nurse... but she was our saving grace and provided the care and compassion we needed.
How was your experience with Michael Opsahl at Poma Fertility?
I felt like a number and did not receive personalized care. Bedside manner was not good. I do feel he knows what he is doing however I mentioned concerns at our initial meeting which were not further looked into and later found out my concerns were true after having undergone multiple treatments. Discovery of this blockage sooner would have saved years, thousands, and miscarriage potentially.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Be warned of his bedside manner and delivery of words are very blunt. Not a great listener.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
I do not feel he took time to understand our specific situation or story, and rather looked at our test results and advised treatment solely on that. If he would have I feel our results would have been different. Not personable and bedside manner brash.
Describe your experience with your nurse at Poma Fertility. (Assigned nurse: Lindsey )
I am not sure if the clinic designated Lindsey my nurse or if she designated herself, but she was our saving grace and provided the care and compassion we needed. We felt like people rather than a number to her and she really cheered us on.
Describe your experience with Poma Fertility.
Strengths: Lindsey (nurse) Weaknesses: not very proactive I found myself needing to reach out to see what next steps were which was stressful. They got so busy they wouldn’t take a phone call and would only communicate via the patient portal which was very difficult for complex matters. Dr’s bedside manner in how he communicates is not very compassionate and treatment doesn’t seem personalized. Megan the nurse practitioner is very rough with ultrasounds and was very invalidating to my thoughts and feelings based on what she’s seen with others, again making me feel like a number.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
$30K total for IVF including “Poma care” and all expenses $2K for IUI
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
Very pro eSET and pushed us towards it initially. Until our results were not what he thought and he ended up transferring 2.
What specific things went wrong at Poma Fertility?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to convey critical information
Describe the specific things that went wrong at Poma Fertility.
I was waiting for a response from nursing to determine if I would postpone my IUI that I did not receive in the manner communicated. Additionally we were not walked through our second IUI in terms of timelines when to order medication and last ejaculation we ended up paying a rush fee I had to figure it out on my own.
5
Doctor
Michael Opsahl
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
4 of 5
5
Clinic
Poma Fertility
Kirkland
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
9
NPS
9
Age 32 - 33
2 IUI
Unexplained
European
Income $100K - $199K
Teacher
2nd of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Opsahl is a doctor whom is sought after and often has a long list of patients waiting to see him. When we initially began at the clinic, his appointments were booked out about a month in advance. After meeting with him, we have never felt like he is too busy to meet with us and have been pleasantly surprised to have him remember names and specific information from prior appointments... During these three rounds, I took Clomid. The first cycle I took 50 mg, but for the 2nd and 3rd we increased to 100 mg. We have now completed the IUIs and all negative results. Poma provided us the information and statistics for continuing with IUIs or moving to IVF and ultimately left the decision up to my husband and I.
We have had a couple different nurses [at Poma Fertility] depending on the procedure which is taking place. They have also been great in answering questions and holding conversations to distract and keep my mind busy. The thing I probably appreciate the most about the nursing staff is their prompt response time to online portal communication. Typically when I ask a question or need clarification, there is a response waiting for me in less than 24 hours. They are also available via phone (leaving a message, but they call back), however I prefer the online portal.
How was your experience with Michael Opsahl at Poma Fertility?
Dr. Opsahl is a doctor whom is sought after and often has a long list of patients waiting to see him. When we initially began at the clinic, his appointments were booked out about a month in advance. After meeting with him, we have never felt like he is too busy to meet with us and have been pleasantly surprised to have him remember names and specific information from prior appointments. As others have mentioned, he can be brief in some appointments but if asked specific questions or want to know more information he does open up. While we have not had the success that we went in hoping, we are now beginning the IVF process and will be working with Dr Opsahl on a more regular basis.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Don't give up! While it is an emotional process, Dr. Opsahl and his team are there to help and work with you. I have truly appreciated the small clinic feel and while I am spending thousands of dollars, I believe that Poma is working their hardest to help us achieve our dreams and not charging above and beyond.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
Poma has always made me feel like they have time for me and are willing to answer questions I have, reiterate information, or even provide a shoulder to lean on during the emotional process.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
I had started at a local ob/gyn after a referral from my family doctor. After several rounds of oral medications, she recommended I seek additional guidance from Dr. Opsahl. We scheduled our initial appointment, where Poma reviewed previous medical records and used these to make a plan. We opted to begin with an IUI cycle, as all tests returned normal and there was nothing obvious causing our infertility. Poma offers a package of 3 IUIs for a reduced rate, so we opted to give them a try. During these three rounds, I took Clomid. The first cycle I took 50 mg, but for the 2nd and 3rd we increased to 100 mg. We have now completed the IUIs and all negative results. Poma provided us the information and statistics for continuing with IUIs or moving to IVF and ultimately left the decision up to my husband and I.
Describe your experience with the nursing staff at Poma Fertility.
We have had a couple different nurses depending on the procedure which is taking place. They have also been great in answering questions and holding conversations to distract and keep my mind busy. The thing I probably appreciate the most about the nursing staff is their prompt response time to online portal communication. Typically when I ask a question or need clarification, there is a response waiting for me in less than 24 hours. They are also available via phone (leaving a message, but they call back), however I prefer the online portal.
Describe your experience with Poma Fertility.
Strength: Dr. Opsahl is the main doctor there and he has an assistant who helps with some of the procedures. Due to the limited number of doctors, I feel that they know me and can better address our medical needs while feeling a personal connection. Weakness: For me the commute to a busy city is not ideal (typically have to leave my house 2 hours prior to appointment) especially with morning appointments and morning commuter traffic, but am glad the clinic is above a parking garage with ample parking.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
There was an initial appointment meeting price of a couple hundred dollars to meet and discuss options with Dr. Then initial bloodwork and ultrasounds. IUIs had a package if you pre-purchased 3 together. This ended up being about $600 a piece (medications and trigger shot were additional and purchased outside of the clinic). IVF has a couple different options - an all-in one price for about $11,000 or an insured price through the clinic which offers a percentage pack. Unfortunately, my insurance does not cover anything associated to infertility. I have had to pay 100% out of pocket.
9
Doctor
Michael Opsahl
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Poma Fertility
Kirkland
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2016 - 2017, Successful
NPS
10
NPS
10
Age 31 - 32
1 IVF
Unexplained
Income $100K - $199K
Teacher
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Opsahl was] Always available to perform my surgeries, procedures, etc. Made sure we were comfortable and had no questions and concerns...He would always say "failure is not an option" Always have his fingers crossed for us.... He can be blunt. I liked knowing all options and what we were looking at and this may not be good for everyone. He gives you the true picture...Not wanting to overtreat. Example, for the egg retrieval he sis not want ohss to occur as that can cause pain and setbacks. It was all about the quality of my eggs vs.the quantity...All testing had to be done prior to IVF round. Example, tested sperm to make sure we did not have to go through icsi.
The best part [about Poma Fertility] is they offered essentially a la carte or poma care. They ran your health, age, etc. information into a system that gave you information on the likelyhood of success with a round of ivf and following transfers. You got a number. We had a 90% chance of bringing home a baby. This allowed us to decide if we wanted to so a la carte... pay for one round of IVF and a transfer then additional would be any added FETs, etc. This includes ultrasounds associated with procedures. Or poma care, pay more but if you don't have success with every one of your transfers (for how ever many embryos you have), you'd get whatever percentage of your money back based on the system they ran your numbers with. So we did poma care and if we didn't walk away with baby, we got 90% of our money back.
How was your experience with Michael Opsahl at Poma Fertility?
Pros: 1. Always available to perform my surgeries, procedures, etc. Made sure we were comfortable and had no questions and concerns m ocing forward. If we did, we were taken care of immediately. 2. Positive. He would always say "failure is not an option" Always have his fingers crossed for us. 3. Knowledgeable 4. Not wanting to overtreat. Example, for the egg retrieval he sis not want ohss to occur as that can cause pain and setbacks. It was all about the quality of my eggs vs.the quantity. 5. All testing had to be done prior to IVF round. Example, tested sperm to make sure we did not have to go through icsi. I hear of stories where couples do all of this after a failed round. He wants the best chances of getting it right once. Pro or Con depending: 1. He can be blunt. I liked knowing all options and what we were looking at and this may not be good for everyone. He gives you the true picture
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
They are a smaller clinic trying to accomdate more and more couples. Cycle times may be hard and they do a 5 week cycle system where as large places can be more flexible of if tou see different doctors. Example:I missed the frozen transfer cycle by a few days and had to wait a month until they were back in that transfer cycle vs retrieval cycle. He can be blunt; this may not work for everyone. We liked it. And example: talking about our options after our first fresh cycle transfer. We had success, embryo too but I miscarried for the second time. Talking about next steps were transfers and then he brought up surrogacy. That shocked both of us! But he was trying to give us a larger picture of if this continues to happen, we run all tests, make a changes and and carrying still happens. It was probably silly odbhin to bring up burbhe was trying to say there are options. We have a healthy growing baby now.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
I loved the constant contact once I was pregnant. They allowed me to come in for weekly ultrasounds as they knew I was so nervous after 2 miscarriages. The nursing staff was great and would answer right away if I had a question or concern. When I'd be waiting in the waiting room the doctor always said hi and crossed his fingers or said "this is it!" ...just always positive and kept saying "failure is not an option".
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
Egg retrivals were the Gonal F, trigger, estrogen, something else. Progesterone suppositories and estrogen pills after transfer and through 10 weeks if successful. FET was with low doses of lupron depot, nenopur, progesterone in oil, patches. I SWEAR BY THE PIO!
Describe your experience with the nursing staff at Poma Fertility.
Always flexible with my early schedule, happy, positive and knowledgeable. If they didn't know something they would get the best person to help.
Describe your experience with Poma Fertility.
They are wonderful! So helpful and work around the clock. I felt like towards the end they were starting to get more patients. I hope they don't get too big they lose the small clinic personality.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
The best part is they offered essentially a la carte or poma care. They ran your health, age, etc. information into a system that gave you information on the likelyhood of success with a round of ivf and following transfers. You got a number. We had a 90% chance of bringing home a baby. This allowed us to decide if we wanted to so a la carte... pay for one round of IVF and a transfer then additional would be any added FETs, etc. This includes ultrasounds associated with procedures. Or poma care, pay more but if you don't have success with every one of your transfers (for how ever many embryos you have), you'd get whatever percentage of your money back based on the system they ran your numbers with. So we did poma care and if we didn't walk away with baby, we got 90% of our money back.
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
He did not let us do more than one embryo due to risks foe mom and baby. This was non negotiable and I asked all of the time! We knew we had healthy pgs tested embryos too.
10
Doctor
Michael Opsahl
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Poma Fertility
Kirkland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
2016 - 2017, Successful
NPS
10
NPS
10
Age 32 - 33
2 IVF
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
Uterine Fibroids
European
Nurse or HC Services
2nd of 2 Docs
1 IVF With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
He's [Dr. Opsahl] great at looking at the big picture of every patient and adjusting treatment as necessary. He was usually very kind and patient, but sometimes he gets a little stressed during the months where many people are going through IVF cycles at once...Dr Opsahl is an incredibly intelligent man. Dr Opsahl takes amazing care of his patients.
From the consultation to the embryo transfer, I felt like I was a part of their family [at Poma Fertility]. Everyone was always supportive and available to answer my questions during my cycles. I always felt well taken care of...The nurses ate Poma are a rarity in the medical field. Most of the techs are nice, but ALL of the nurses are incredibly caring and compassionate. I had the best care before and after my egg retrievals...I believe our IVF cycles were $10k a piece. I also spent $6500 both times on medications. We spent another $3,000 on PGS testing. I think for two cycles it was around $35,000.
How was your experience with Michael Opsahl at Poma Fertility?
Dr Opsahl is a very thorough doctor. He's great at looking at the big picture of every patient and adjusting treatment as necessary. He was usually very kind and patient, but sometimes he gets a little stressed during the months where many people are going through IVF cycles at once.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Don't waste your time going to other Fertility specialists if you need IVF!! I went to another local fertility clinic before Poma, and I had a terrible IVF cycle there. Poma's lab is phenomenal, and Dr Opsahl is an incredibly intelligent man. Dr Opsahl takes amazing care of his patients.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
Dr Opsahl and his staff were always very caring. From the consultation to the embryo transfer, I felt like I was a part of their family. Everyone was always supportive and available to answer my questions during my cycles. I always felt well taken care of.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
I used an estrogen priming protocol with both of my egg retrievals. I have low ovarian reserve and high FSH, and this protocol seemed to really help me! I also didn't use birth control before my cycles because my body doesn't handle suppression well. I used high doses of stimulation drugs, and I think it hurt the quality of my eggs. I had a lot of embryos between my two retrievals (around 25), but at 5 days I only had 5 were good quality. If I were to go through another egg retrieval with Dr Opsahl, I would ask to do lower doses of stims.
Describe your experience with your nurse at Poma Fertility. (Assigned nurse: Ashley)
The nurses ate Poma are a rarity in the medical field. Most of the techs are nice, but ALL of the nurses are incredibly caring and compassionate. I had the best care before and after my egg retrievals.
Describe your experience with Poma Fertility.
I very rarely was seen at my actual appointment time. There are so many people who go through IVF cycles at once that the staff ends up running behind. The staff also gets stressed out because they're so busy. I didn't think any of this affected the quality of care I received though.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
I believe our IVF cycles were $10k a piece. I also spent $6500 both times on medications. We spent another $3,000 on PGS testing. I think for two cycles it was around $35,000.
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
De Opsahl recommended I transfer two of my 'fair' embryos because they weren't going to make it to freeze. I was able to PGS test and freeze my 'good' embryos. I ended up pregnant with a singleton.
10
Doctor
Michael Opsahl
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Poma Fertility
Kirkland
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
0
NPS
0
Age 36
Male Factor
Unexplained
European
Income $100K - $199K
1st of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Michael Opsahl] was 20mins late to our appointment, and when we told him we were not interested in IVF, he immediately said that is what we needed to do. He was dismissive of our questions and made us feel completely blindsided. He also said that all my tests would likely show worse results because I was about a year older than when they were taken. Said we should start IVF right away and sent us to finance. Felt like we were buying a car.
Ambiance isn't right [at Poma Fertility-Kirkland]. Staff seems very rehearsed in what to say. Doesn't seem to care about patients. Money driven. Felt like a number and felt fake. I would never step foot in there again, it just was an awful experience. So much so, we didn't return to a different fertility clinic until a few months ago. I feel that their experience really soured everything and took some time away that we cannot get back. It feels like they truly take advantage of some patient's despair and urgency to want a baby.
How was your experience with Michael Opsahl at Poma Fertility?
We have been told by all our doctors that IVF was not something we had to even consider, that our tests looked good and just needed to looked at by a fertility specialist. He was 20mins late to our appointment, and when we told him we were not interested in IVF, he immediately said that is what we needed to do. He was dismissive of our questions and made us feel completely blindsided. He also said that all my tests would likely show worse results because I was about a year older than when they were taken. Said we should start IVF right away and sent us to finance. Felt like we were buying a car. The nurses all remarked that there was no way we could get pregnant because "vasectomy reversals require IVF"...TOTALLY FALSE. It all felt very rehearsed and the doctor has clearly drank the koolaid and is in this for money. We left in tears, completely traumatized. I did go back to do bloodwork and ultrasound. Wouldn't you know, some of my tests IMPROVED ornstayed the same. The doctor and his office are absolutely awful, lack professionalism, and give out incorrect information. My naturopath and acupuncturist had other women around that same time go to Poma and report similar experiences and as a result, stopped referring women there. It was just a terrible experience all around and the lack of compassion was disgusting.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
To go elsewhere or at least get a second opinion.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
Spent less than 15mins reviewing all the paperwork. Dismissive of our questions. Rushed us to the finance office. It was traumatic.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
He said that due to the vasectomy reversal and sperm analysis, 9ur ONLY option was IVF. They do an extra test on sperm called the 'AR' test...which I later found out is unreliable and other clinics do not use it or have heard of it.
Describe your experience with the nursing staff at Poma Fertility.
Discouraging, unprofessional, rushed patients.
Describe your experience with Poma Fertility.
Ambiance isn't right. Staff seems very rehearsed in what to say. Doesn't seem to care about patients. Money driven. Felt like a number and felt fake. I would never step foot in there again, it just was an awful experience. So much so, we didn't return to a different fertility clinic until a few months ago. I feel that their experience really soured everything and took some time away that we cannot get back. It feels like they truly take advantage of some patient's despair and urgency to want a baby.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
Most was covered by our insurance with the exception of the sperm analysis...which was more due to an added test that other clinics do not recognize as valid (AR test)
What specific things went wrong at Poma Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Poma Fertility.
I have had said everything that I think is relevant.
0
Doctor
Michael Opsahl
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
0
Clinic
Poma Fertility
Kirkland
NPS
Operations
2 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
9
NPS
9
Age 42 - 43
2 IVF
1 Embryo Freezing
Diminished Ovarian Reserve
Poor Egg Quality
Latinx
Income $50K - $99K
Teacher
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Our care was customized, we felt that Dr. Opsahl truly took the time to personally handle all of our medical issues and requirements which was certainly positive.... Dr. Opsahl completed each ultrasound, mock transfer, and explanation/discussion.... He relayed clear expectations of our chances to conceive, even though they were bleak. I was not at a point to discuss donor eggs and I appreciate his willingness to work with us.
In-house lab, POSITIVE: This was the last deciding factor for us in selecting POMA Fertility for IVF, even though, perhaps with our knowledge now, it should have been our first consideration. I cannot express the impact of meeting Mr. Klaus Wiemer, PhD Lab Director. He is warm, supportive, and so knowledgable!... Reception, WEAKNESS: This is one area that needs work. The two front desk clerks at the time we were at POMA were gossipy and rude.
How was your experience with Michael Opsahl at Poma Fertility?
Dr. Opsahl was recommended by a friend-of-a-friend who conceived under his care with her own eggs and sperm as an older, first-time IVF patient (38). We had come from another clinic in the Seattle area and were hesitant about changing clinics. Our first meeting with Dr. Opsahl did not go well. He is not overly warm, very direct. As a teacher, I may need a little more "hand-holding" than he is capable of offering. He was very clear in his expectation that we would have almost less than a 7% chance to carry a child to term (age 42, own eggs). My husband felt that he did not want us as clients due to my age. Although Dr. Opsahl's information and delivery was off-putting, I thought about the reference we were given: that this doctor would handle each step of our treatment personally--each ultrasound he would complete, each mock transfer, and the transfer itself. This was a deciding factor in proceeding with Dr. Opsahl at POMA Fertility in Kirkland, Washington. A specific example of our experience after our frist of two egg retrievals for insemination: I was hopeful and we were discussing the embryo quality in his office after retrieval. I was told that we had, "...one quality embryo...and one poor quality embryo." With a quick smile I said, "So they are all rockstars, right!" And he repeated, "...one quality embryo...and one poor quality embryo." My heart sank. I realize now, especially since he was the second doctor we had worked with for treatment, that he did not want to raise our hopes beyond a realistic expecation. However, his delivery, although accurate I'm sure, felt void of feeling and I left worried and disappointed. Dr. Opsahl never mentioned donor eggs for our treatment. I never mentioned donor eggs, either. I find this surprising now, after being a part of so many support groups. It seems many women of my age are not offered treatment due to their age and doctors do not want to work with the eggs of a woman over 40. Positively, I never found that to be the case with Dr. Opsahl. He relayed clear expectations of our chances to conceive, even though they were bleak. I was not at a point to discuss donor eggs and I appreciate his willingness to work with us. He recommended two retrieval cycels, one frozen and one fresh. These combined cycles would be allowed to grow together for the best results and greates number of transfer since it was not expected that our embryos would make it to genetic screening. We followed his advice and had two retrievals that resulted in one transfer of 5 untested embryos. One resulted in a healthy, bright, bubbly baby boy who just turned 13 months old!
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
The advice I would give to a prospective patient of Dr. Opsahl's is: prepare to be "low-balled." I think he will work with the worst-case scenario so as not to raise expectations. This can be painful to hear. However, the personal care you will recieve will outweigh the discomfort of the moment. He will know your case, your body, your goals and work with you!
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
Our care was customized, we felt that Dr. Opsahl truly took the time to personally handle all of our medical issues and requirements which was certainly positive. My other experience at another fertility clinic did not have the same personal depth that we were shown at POMA Fertility in Kirkland, Washington. Dr. Opsahl completed each ultrasound, mock transfer, and explanation/discussion while the other clinic had a different non-doctor (medical staff) complete these procedures which left of feeling that we were unknown to them. This personal handling of all our fertility treatment made us feel confident in POMA Fertility, our doctor, and lab. Dr. Opsahl also made a recommendation for acupuncture at a nearby clinic, Abundant Spring, which we believe impacted our success greatly. The one drawback of POMA Fertility may be Dr. Opsahl's bedside manner. He is very direct and, I believe, will lower your expectations so as not to raise your expectations to an unrealistic perspective. As a 42 year old woman and 41 year old male, seeking IVF with our own eggs and sperm, our outlook for success was below 12%. My husband was very discouraged in our first meeting with Dr. Opsahl and wanted to look elsewhere for help. However, we were referred by a friend-of-a-friend who had twins with her own eggs at 38 and I wanted to try with POMA Fertility. It may be that, as fertility patients, we are ultra-sensitive during this stressful time in our lives and we were too sensitive to Dr. Opsahl's directness in his assessment of our chances to conceive.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
Second Treatment for fresh retrival (age 42): 10 days of injectable hormones Day 1: Menopur 150 iu in the am Gonal F 450 iu in the pm Day 3: estrogen and bloodwork Day 6: ultrasound and bloodwork Trigger shot: 10,000u (Pregnyl @ 5,000iu) Ganirelix.25mg, Crinone 8% gel, baseline ultrasound, and baby aspirin My fertility treatments began with a uterus hystogram (not sure if that is the right terminology). The mapping of my uterus and tubes for blockage. No blockage was found. Many find this procedure painful but I did not have any growths or blocked tubes and so I found it pretty akin to a regular pap smear. Secondly, I underwent an ultrasound for a baseline measure of uterine lining. I was then placed on injectable hormones for a period of 10 days. My injections were in my stomache and daily. I was able to self-inject all medications. I have heard of inter-muscular shots and they sound horrific and many needing help to complete their injections. These were never discussed or prescribed. Although my stomache became a little bruised and tender, it was well worth the discomfort. I used a trigger shot for my egg retrieval. I went to the clinic so that my last ultrasound and mock transfer could be completed. I was placed under anesthesia and my eggs were retrieved. Our first retrieval included sperm injection. My husband began taking supplements and sperm injections were not needed for our second retrieval. Five of six surviving embryos were transferred on Day 3 of lab growth. Our embryos were not pgs tested. Our last remaining embryo did not survive the night. We were successful in carrying one child to term with a low positive blood test of 38.
Describe your experience with your nurse at Poma Fertility. (Assigned nurse: cannot remember, possibly "Amber?")
I am sorry that I cannot remember my care coordinator's name, possibly Amber? She was our coordinator and nurse. Her disposition was similar to our doctor, very clinical. She is not the person I would have selected to work with us. However, other than meeting for protocols, my contact with her was limited to emails through the patient portal. My questions were always handled in a timely manner, within a day. The other nurses were fantastic! Very personable, outgoing, positive, and fun! One of them drew my blood several times and remembered things like where I lived, how far my hours-long drive was, and personal details. I really wished she had been our contact person.
Describe your experience with Poma Fertility.
Location, POSITIVE: I preferred the Kirkland location of POMA Fertility to that of the other, Seattle-based clinic we went to previously. The freeway access was easy from Tri-Cities, Washington and we didn't have to travel into the city, adding at least an hour of traffic time, to our eight-hour round trip. Price, POSITIVE: We did not have fertility coverage with our insurance policy and paid out-of-pocket, which included our savings, a personal loan, and a home equity loan. Frozen retrieval one: $10,610 cash discount price. Frozen retireval two: roughly $7,000 including cash discount price. Our medication was $5,000 per cycle. Although included in our treatment, we had to have several ultrasounds in our city as we could not travel for each, therefore, we had to pay another clinic for the ultrasounds. Each ultrasound was roughly $175. The price was a major factor in our decision to switch clinics to POMA. The other clinic started at roughly $15k per cycle, not including medications. In-house lab, POSITIVE: This was the last deciding factor for us in selecting POMA Fertility for IVF, even though, perhaps with our knowledge now, it should have been our first consideration. I cannot express the impact of meeting Mr. Klaus Wiemer, PhD Lab Director. He is warm, supportive, and so knowledgable! He directly oversees the lab, it is NOT left to lab techs. He called us daily with updates! He was present for my transfer and worked in tandum with Dr. Opsahl. I have heard of many other clinics who never met their lab physician. Ours called us daily with updates of our embryos! Reception, WEAKNESS: This is one area that needs work. The two front desk clerks at the time we were at POMA were gossipy and rude.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
First retrieval, frozen transfer: $10,610 (cash discount from $10,875) Second retireval: $6,275 (cash discount from $6,430) $305 thaw of first retrieval embryos $5,000 per cycle (not paid to POMA Fertility) $2,290 PGS (refunded) $650 Anesthesia labs $350
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
Due to may age, 42, eSET was not an option. It was highly unlikely that any of my five transferred embryos would take and quite possible that we would need another transfer of any surviving embryos. We agreed to transfer the maximum of untested embryos for my age--five. This is the MAIN REASON we chose to change clinics and proceed at POMA Fertility--our other clinic would not transfer more than two embryos, regardless of the age of the patient or quality of the eggs/embryos.
What specific things went wrong at Poma Fertility?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Poma Fertility.
I wouldn't consider the prescription call-in wrong, but it was inconvenient to have the prescription called-in to a location further than we would have liked to have driven in traffic, in an unknown city. Closer locations were available.
9
Doctor
Michael Opsahl
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Poma Fertility
Kirkland
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
10
NPS
10
Age 25 - 26
1 IVF
Male Factor
PCOS
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Opsahl was wonderful, hands down. If money wasn’t an issue, I’d run back to him today! Even though our IVF failed, he allowed me to be pregnant, even for a short while. He showed compassion through the tough days, he listened to our concerns and gave exceptional care...I had severe OHSS after our fresh transfer. I had to be drained every other day for 2 weeks. All transfers we used estrogen patches and 2 of them we used estrogen pills vaginally.
$16,500 plus meds [at Poma Fertility]. This was a guaranteed route. We had as many transfers as embryos and once we ran out and didn’t have a “take home baby”, we were refunded 90%...I can’t think of a weakness. The office is very calm and comforting. It’s small so everyone knows each other so you feel like a human nd not a number. It’s clean and inviting. After any procedure, the staff takes exceptional care of you.
How was your experience with Michael Opsahl at Poma Fertility?
Dr. Opsahl was wonderful, hands down. If money wasn’t an issue, I’d run back to him today! Even though our IVF failed, he allowed me to be pregnant, even for a short while. He showed compassion through the tough days, he listened to our concerns and gave exceptional care
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Write down all your questions before your first consult
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
The entire staff at Poma was like family! Never once did I feel like I wasn’t being cared for.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
I don’t remember much... Fresh transfer we used crinone and Lupron. The other 3 transfers I opted out of crinone and use the progesterone shots. I had severe OHSS after our fresh transfer. I had to be drained every other day for 2 weeks. All transfers we used estrogen patches and 2 of them we used estrogen pills vaginally.
Describe your experience with the nursing staff at Poma Fertility.
Wonderful! I cried when we walked out of the offcie for the last time because we weren’t going to see them anymore. The nursing staff is amazing. They were with us every step of the way. They cried with us, hugged us, listened and cheered us on. I wouldn’t have changed a thing
Describe your experience with Poma Fertility.
I can’t think of a weakness. The office is very calm and comforting. It’s small so everyone knows each other so you feel like a human nd not a number. It’s clean and inviting. After any procedure, the staff takes exceptional care of you.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
$16,500 plus meds. This was a guaranteed route. We had as many transfers as embryos and once we ran out and didn’t have a “take home baby”, we were refunded 90%
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
We did single transfers up until we failed twice. We decided to transfer two to double our chances but it failed too. Dr. Opsahl was always cautious about multiples because the pregnancy could be hard
10
Doctor
Michael Opsahl
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Poma Fertility
Kirkland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unknown Success
NPS
9
NPS
10
Age 33
1 IVF
Tubal Blockage
European
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Opsahl is a somewhat reserved Dr who you can tell internally processes quite a bit. I learned that the more questions I would ask about what he was doing, why, etc, the more he would open up. As with most Doctors, the longer I saw him, the more open and stronger the Dr.- Patient relationship became. At times though, because of his more reserved side and business, appointments would feel a little rushed, or I would have unanswered questions. There was always a nurse in the room with him who would stay behind though, which was helpful, as I was always able to follow up with them to ask any questions I had...
There are a set of nurses [at Poma Fertility] that do non-ivf appointment and then a set of IVF nurses. All communication outside of the office is through a portal. They do offer phone communication, but I preferred the portal. They were always prompt in responding and were clear in their responses...Strengths: Intimate Clean Colorful and pleasant Professional Weaknesses: Because it was a smaller clinic, there were a lot of conversations and huddles near the waiting area between the Dr and nurses. Nothing ever specific to a patient or inappropriate, but sometimes that extra space is appreciated...
How was your experience with Michael Opsahl at Poma Fertility?
Dr. Opsahl is a somewhat reserved Dr who you can tell internally processes quite a bit. I learned that the more questions I would ask about what he was doing, why, etc, the more he would open up. As with most Doctors, the longer I saw him, the more open and stronger the Dr.- Patient relationship became. At times though, because of his more reserved side and business, appointments would feel a little rushed, or I would have unanswered questions. There was always a nurse in the room with him who would stay behind though, which was helpful, as I was always able to follow up with them to ask any questions I had.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
I feel that if this were my first time doing IVF, I may have felt a little overwhelmed with the whole process. Because he is the only Dr. in the clinic and they use a portal for communication, there were times that I thought to myself that if I hadn't already done IVF before, I would be anxious. I had even overheard a few different conversations in the waiting area at times with some patients asking questions that probably should have been discussed earlier. They also recommend patients watching the videos online for injection courses (although they do a run-through in the clinic too). My advice for Dr. Opsahl would be to not be afraid to ask questions. He will answer and give a great explanation if asked.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
Dr. Opsahl is the only Dr seeing patients at this clinic. By the time of my retrieval, he knew who I was by name and would always make it a point to say hi to me if he saw me in the waiting area before my appointment. He is very hands on and does not stay cooped up in his office when he isn't seeing patients. There were many times I would overhear him answering questions patients had about dosages, triggers, etc and he would stop and take the time to answer questions. I didn't give him a full positive, because during IVF months (since it's a smaller clinic, he would do 1 month on, 1 month off) he would sometimes be rushed during appointments - but a lot of Drs should be expected to be.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
After being suppressed with BC for 2 weeks, I was put on a 150iu Menapur and 300 Follistim to start off my cycle. By the 6th day, I increased my Follistim to 375 because I am historically a slow responder and was responding about 2 days behind the ideal schedule. From there things really picked up. I stimmed until day 12 and then triggered. They did change my plan post retrieval though because my progesterone had gotten too high before the trigger, which impacts the lining. What threw me for a loop though was that since I wasn't planning on transferring this month and was planning on doing PGS testing, I didn't think it would be a problem. What I learned though is that Dr. Opsahl essentially wants a contingency plan in case something happened to the embryos (not enough to freeze, didn't grow well, etc). So he wants the patient to be available to do a transfer no matter what. Since I was not able to transfer, he recommend that I do a day 2 freeze all, and then prep for a transfer in January. Then in January, they will thaw all embryos, let them grow to day 5 and we can choose to PGS all day 5 embryos and refreeze all, or transfer one without PGS and then PGS and refreeze the rest. Because we are in a money-back program, if we do not choose the Dr's recommendation, then we forfeit our participation in the program and don't get our money back. It was a bit odd to me, but after taking out the emotional component of expecting everything to go as schedule, I appreciate the steps he takes to ensure the most success with our embryos. Right now, we have 9 embryos frozen on day 2 and will be prepping for a transfer in January.
Describe your experience with the nursing staff at Poma Fertility.
Unlike the our first clinic, we did not have an assigned nurse while going through IVF. There are a set of nurses that do non-ivf appointment and then a set of IVF nurses. All communication outside of the office is through a portal. They do offer phone communication, but I preferred the portal. They were always prompt in responding and were clear in their responses.
Describe your experience with Poma Fertility.
Strengths: Intimate Clean Colorful and pleasant Professional Weaknesses: Because it was a smaller clinic, there were a lot of conversations and huddles near the waiting area between the Dr and nurses. Nothing ever specific to a patient or inappropriate, but sometimes that extra space is appreciated. My first attempt at IVF had to be canceled due to a cyst. Because of that, I had to wait until the next round of IVF a month and a half later, rather than being able to wait out the cyst and have a personalized cycle. I am personally okay with waiting, as I have been through this all before and have prepared myself for various curve balls and unknowns, but with IVF being highly emotional as it is, for some, having to wait that long for a cycle to start can be hard.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
$17,000 for IVF with PGS and includes all future transfers. We qualified for the bottom tier of their program, so if we do not get a baby after this first cycle, we can do another IVF with PGS for $3500 or get 50% of our money back. This option goes on for 3 total round of IVF. If at the end of all 3 rounds if we are still not pregnant, we get back 50% of everything we invested. Drugs are not included in the $17k, neither is $650 for anesthesia or $1900 for the Genetic Clinic's fee for PGS. The $17k did cover the option for ICSI if we chose it, but we didn't. It also covered the freezing and refreezing, so we weren't hit with additional fees, which I know we would have been at the other clinic.
What specific things went wrong at Poma Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Poma Fertility.
When my first IVF attempt was canceled, I had an IVF nurse write me later that day asking why I didn't stay behind to take my first Menapur shot that morning. I had to inform her myself that my cycle was canceled, which is why I didn't hang around. She felt horrible for the confusion and nothing like that ever happened again.
9
Doctor
Michael Opsahl
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Poma Fertility
Kirkland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
2016, Unsuccessful
NPS
7
NPS
7
Age 28
2 IUI
Diminished Ovarian Reserve
East Asian
Income $0 - $49K
1st of 2 Docs
4 IUI With Other Docs
Donor Sperm
LGBTQ+
Neutral
Neutral
Unsuccessful
Saw [Dr. Opsahl] or the PA for every visit...Gave several options for treatment at that appointment. After we decided to move forward with IVF and that cycle was cancelled, he suggested wr move forward with donor eggs as our best chance to conceive. We felt we could have done another cycle of IVF using a different protocol but he didn't seem to go that route...He was very conpassionate. Explaining my diagnosis of Diminished Ovarian Reserve, it was very straightforward and well laid out.
Nurses [at Poma Fertility] were all great. Good communication and they were great when we did the injection training for ivf. They were all positive despite how the treatment ended up...Upfront, $1500 for 3 IUIs that was refundable. We paid around $20,000 for IVF, but since our cycle was cancelled we got about $17000 refunded...Parking is free. Front desk staff knows you by name. Appointments can be hard to get and they are a busy clinic. IVF treatments are only every other month. They offer competetive pricing for IUI and IVF and have a really great refund program for IVF. Finance there is great in explaining the different optiona.
How was your experience with Michael Opsahl at Poma Fertility?
He was very conpassionate. Explaining my diagnosis of Diminished Ovarian Reserve, it was very straightforward and well laid out. But he was conpassionate and hopeful at the same time. Gave several options for treatment at that appointment. After we decided to move forward with IVF and that cycle was cancelled, he suggested wr move forward with donor eggs as our best chance to conceive. We felt we could have done another cycle of IVF using a different protocol but he didn't seem to go that route.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Clinic is busy and if you are an IVF patient, they only do cycles every other month. Parking is free.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
Clinic was pretty busy but the front desk always knew your name. Saw Dr. O or the PA for every visit.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
We did one medicated IUI with clomid and trigger shot, negative cycle. IVF was an estrogen primed antagonist protocol. Primed with estrace and cetrotide, stimmed with menopur and gonal F (max dose). Only resulted in 1 mature follicle and a handful of smaller ones- only about 5 smaller ones under 10mm if I can remember correctly. We were given the option to cancel or convert to IUI, so we opted for another IUI which was a negative cycle.
Describe your experience with the nursing staff at Poma Fertility.
Nurses were all great. Good communication and they were great when we did the injection training for ivf. They were all positive despite how the treatment ended up
Describe your experience with Poma Fertility.
Parking is free. Front desk staff knows you by name. Appointments can be hard to get and they are a busy clinic. IVF treatments are only every other month. They offer competetive pricing for IUI and IVF and have a really great refund program for IVF. Finance there is great in explaining the different optiona.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
Upfront, $1500 for 3 IUIs that was refundable. We paid around $20,000 for IVF, but since our cycle was cancelled we got about $17000 refunded.
7
Doctor
Michael Opsahl
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
2 of 5
7
Clinic
Poma Fertility
Kirkland
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
1
NPS
1
Age 40
1 IVF
European
Income $200K - $499K
Operations
1st of 2 Docs
3 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I felt like meetings with Dr Opsahl were rushed and he didn't have time to spend thoughtfully answering questions. I also felt like he had a single protocol and if it didn't work well for someone, he didn't have any other ideas or approach. His immediate next step was "donor eggs". Didn't have a great bedside manner... lacked sensitivity in how conversations were handled. Also had several situations where we felt rushed through an appointment with little to no time to ask any follow up questions.
Super organized office and staff [Poma Fertility]. Communication with the nurses was great. They have a portal used to document all visits, tests, communication which was helpful...The nurses were all fantastic. They responded to all questions in a timely manner. They were very organized and efficient. They were friendly, knowledgeable, and showed a lot of compassion....I had to reach out a couple of times to get paperwork sent to other clinics. They didn't respond the first time the request was sent.
How was your experience with Michael Opsahl at Poma Fertility?
I didn't feel like the treatment was tailored to me in any way. It appeared from my experience as well as others I've spoken with that there is a system followed, and if it isn't successful, the next step is donor eggs. Even after a single cycle, there was not even a discussion to be had on other possible options or ways to approach the protocol. Terrible bedside manner in my case and lacked sensitivity in how conversations were handled. Also had several situations where we felt rushed through an appointment with little to no time to ask any follow up questions. Overall felt that I was rushed through a process. He also didn't seem open to any questions I asked regarding chinese medicine and acupuncture nor that it was helpful in the IVF process, which I found odd. And although I did disclose I had a thyroid issue, he didn't monitor it closely during the process, which was also a red flag to me. His nurses are amazing though - have to mention that. They were beyond helpful and very responsive anytime I had questions or needed help.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Ask questions on the process and protocol and if/how they are tailored to your specific situation/needs. In general, ask lots of questions and don't assume you are being told everything you need to know!
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
I felt like meetings with Dr Opsahl were rushed and he didn't have time to spend thoughtfully answering questions. I also felt like he had a single protocol and if it didn't work well for someone, he didn't have any other ideas or approach. His immediate next step was "donor eggs". Didn't have a great bedside manner.
Describe your experience with the nursing staff at Poma Fertility.
The nurses were all fantastic. They responded to all questions in a timely manner. They were very organized and efficient. They were friendly, knowledgeable, and showed a lot of compassion.
Describe your experience with Poma Fertility.
Super organized office and staff. Communication with the nurses was great. They have a portal used to document all visits, tests, communication which was helpful.
What specific things went wrong at Poma Fertility?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Poma Fertility.
I had to reach out a couple of times to get paperwork sent to other clinics. They didn't respond the first time the request was sent.
1
Doctor
Michael Opsahl
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
1 of 5
1
Clinic
Poma Fertility
Kirkland
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Unsuccessful
NPS
6
NPS
5
Age 43 - 44
3 IVF
Male Factor
Poor Egg Quality
Unexplained
East Asian
Income $50K - $99K
1st of 2 Docs
Donor Eggs With Other Docs
Surrogacy With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Opsahl] is a very experienced doctor and we respect that. However, he didn't go into detail about the options we were curious about or needed and tended to be somewhat negative. He doesn't seem to remember the patient's condition or situation very well...He always used the Agonist Protocol, and even if the cycle failed, he repeated the same cycle again without suggesting any other protocols or options. Ended up having a repeat failure.
Pros [at Poma Fertility]: Large parking lot, free parking Easy access to i405 highway. Ultrasound check-up is performed by a doctor Clean environment Transparent bill, No hidden cost Reasonable cost Cons: Patient follow-up is not working properly. No options for protocol The medical assistants were not good at drawing blood, so my arms became beehives while cycling, which was painful.
How was your experience with Michael Opsahl at Poma Fertility?
He is a very experienced doctor and we respect that. However, he didn't go into detail about the options we were curious about or needed and tended to be somewhat negative. He doesn't seem to remember the patient's condition or situation very well. We always had to go to the clinic with the mindset of starting over. The clinic also did not follow up on the patient's next steps, which was frustrating in many ways.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
He does not explain various possibilities and options and is always skeptical.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
He always used the Agonist Protocol, and even if the cycle failed, he repeated the same cycle again without suggesting any other protocols or options. Ended up having a repeat failure.
Describe your experience with your nurse at Poma Fertility.
The coordinate nurse there did not follow up for the next cycle(we already paid and planned) at all, and the medical assistants did not know how to find a vein, so they just poke same needle/bruise spot, which was terrible.
Describe your experience with Poma Fertility.
Pros: Large parking lot, free parking Easy access to i405 highway. Ultrasound check-up is performed by a doctor Clean environment Transparent bill, No hidden cost Reasonable cost Cons: Patient follow-up is not working properly. No options for protocol The medical assistants were not good at drawing blood, so my arms became beehives while cycling, which was painful.
6
Doctor
Michael Opsahl
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
4 of 5
5
Clinic
Poma Fertility
Kirkland
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
2020, Unknown Success
NPS
10
NPS
10
Age 32
1 IUI
Unexplained
Income $100K - $199K
Teacher
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Opsahl was kind and even did our IUI, I have always had nurses doing it. He allowed my husband to see what he was doing and walked me through everything...made us feel comfortable asking questions and advocating for our needs...We transferred from another clinic so when we explained that our medicated IUI cycles had only resulted in one follicle, they immediately upped my dosage...having some weird things happen in my luteal phase so they gave me progesterone to support. They also encouraged me to try the trigger shot and had us do IUI
The clinic [at Poma Fertility] is easy to work with, it is small but that has been nice. The office staff know you and are friendly and supportive. The actual office is nothing fancy but they have everything you need. As a new patient, they will walk you through all you need to know, don’t be afraid to ask questions...Megan is a PA and we work with a variety of nurses. They have been really responsive and caring...The cost of IUI was $675 and a trigger shot was $150. The cost of IVF is $12,900 and there are options for refunds
How was your experience with Michael Opsahl at Poma Fertility?
Dr. Opsahl and his PA, Megan made us feel comfortable asking questions and advocating for our needs. Megan sat with us for 1.5 hours on the first meeting to explain all the options forward even with COVID-19.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
Dr. Opsahl was kind and even did our IUI, I have always had nurses doing it. He allowed my husband to see what he was doing and walked me through everything as the IUI was gone. He had great bedside manner.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
We transferred from another clinic so when we explained that our medicated IUI cycles had only resulted in one follicle, they immediately upped my dosage. I had been having some weird things happen in my luteal phase so they gave me progesterone to support. They also encouraged me to try the trigger shot and had us do IUI. Because of COVID-19 we aren’t sure when we will begin IVF but they walked us through the entire process so we feel prepared.
Describe your experience with your nurse at Poma Fertility. (Assigned nurse: Megan P. )
Megan is a PA and we work with a variety of nurses. They have been really responsive and caring.
Describe your experience with Poma Fertility.
The clinic is easy to work with, it is small but that has been nice. The office staff know you and are friendly and supportive. The actual office is nothing fancy but they have everything you need. As a new patient, they will walk you through all you need to know, don’t be afraid to ask questions!
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
The cost of IUI was $675 and a trigger shot was $150. The cost of IVF is $12,900 and there are options for refunds.
10
Doctor
Michael Opsahl
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Poma Fertility
Kirkland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Unknown Success
NPS
10
NPS
10
Age 26 - 30
1 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Due to my DOR I had a very tailered medication regimen [from Dr. Opsahl]. He was very upfront the entire time on when and why we had to make changes and adjustments etc...His goal is for you to have one healthy baby. I appreciated his encouragement to only transfer 1 embyro. I knew he cared about me and my unborn baby, not just making sure he got good results for his own numbers...He knew me...It was always very personable. Never any accidents with giving wrong info or being confused with my questions or my desires.
no complaints [at Poma Fertility]. It would also be nice if there was some sort of cafe within the building. They do have a good selection of coffee and tea though...nurses knew me. It was always very personable. Never any accidents with giving wrong info or being confused with my questions or my desires...Very encouraging with great communication skills...They know what they are doing and are doing it for the right reasons (its not all about the money there!)
How was your experience with Michael Opsahl at Poma Fertility?
He is very upgront but in a friendly caring manner. He didnt beat around the bush. He cared about our opinions and goals. But most importantly he cared about helping us build our family. He is a true gift from God!
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Ask lots of questions. Trust him and his team. They know what they are doing and are doing it for the right reasons (its not all about the money there!)
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
He knew me, his nurses knew me. It was always very personable. Never any accidents with giving wrong info or being confused with my questions or my desires.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
I used the LEAP i believe it was called. Due to my DOR I had a very tailered medication regimen. He was very upfront the entire time on when and why we had to make changes and adjustments etc etc
Describe your experience with the nursing staff at Poma Fertility.
Very encouraging with great communication skills.
Describe your experience with Poma Fertility.
Location! I live far away and wish they were closer to my home. Otherwise no complaints. It would also be nice if there was some sort of cafe within the building. They do have a good selection of coffee and tea though
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
We paid for the procedure which included everything except bloodwork and any additional ultrasounds if needed
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
His goal is for you to have one healthy baby. I appreciated his encouragement to only transfer 1 embyro. I knew he cared about me and my unborn baby, not just making sure he got good results for his own numbers.
10
Doctor
Michael Opsahl
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Poma Fertility
Kirkland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
3
NPS
4
Age 31 - 32
3 IUI
PCOS
European
Income $50K - $99K
Only Doc Seen
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Opsahl] was knowledgeable and patient but constantly couldn’t remember what I had done and would suggest medications that would cause me to overstimulate. I think he’s a good doctor but slightly rushed with me as an IUI patient....The nursing staff [Poma Fertility] has been very scattered. I repeatedly have to remind Dr. O of my previous end responses.... The nursing manager ended up taking over my case because so many people forgot to call me back
I really like Jennifer at the front desk. Super friendly and helpful. I also like the location [Poma Fertility]. It’s a bit busier than i was anticipating...Nurses always confuse me, give me the wrong directions, forget to call me back, etc. I really like the PA Megan though and do not feel like a number with her.... I was over-dosed and under-monitored on Estradial that caused me to have to take a three month break because it messed up my cycle so much.
How was your experience with Michael Opsahl at Poma Fertility?
He was knowledgeable and patient but constantly couldn’t remember what I had done and would suggest medications that would cause me to overstimulate. I think he’s a good doctor but slightly rushed with me as an IUI patient.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Advocate for yourself.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
Nurses always confuse me, give me the wrong directions, forget to call me back, etc. I really like the PA Megan though and do not feel like a number with her.
Describe your experience with the nursing staff at Poma Fertility.
The nursing staff was constantly forgetting to call me back, confusing me with someone else, etc. The nursing manager ended up taking over my case because so many people forgot to call me back or give me the correct directions or call in my Rx and she has been great.
Describe your experience with Poma Fertility.
I really like Jennifer at the front desk. Super friendly and helpful. I also like the location. It’s a bit busier than i was anticipating but i feel heard with Megan the PA. The music needs to change though!
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
Three IUIs for $1500 I believe? Ultrasound is $165 I think. They no longer offer the package of IUI and i think it’s $625
What specific things went wrong at Poma Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
  • Lost or damaged samples
Describe the specific things that went wrong at Poma Fertility.
The nursing staff has been very scattered. I repeatedly have to remind Dr. O of my previous end responses. They have taken up to a week to call me back. They have called me with IVF scheduling information when I am an IUI patient. I was over-dosed and under-monitored on Estradial that caused me to have to take a three month break because it messed up my cycle so much. This all happened while Megan was on maternity leave.
3
Doctor
Michael Opsahl
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
4
Clinic
Poma Fertility
Kirkland
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 31
Diminished Ovarian Reserve
Unexplained
Income $100K - $199K
Nurse or HC Services
1st of 3 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Opsahl is kind, thorough, and very clear in what he thinks would be the best course of action. He can be a bit blunt but I appreciate his honestly in order to make hard decisions. He gives his opinion but also honors yours and lets you decide what is best for you and your family.... He prefers eSET but if you were in a situation where you didn't have any good quality embryos but may have 2 questionable ones he would put 2 in. Not more than 2
The clinic [Poma Fertility] has really great success rates for IVF compared to other clinics in the area. I like that they are a smaller more personal clinic. Since they are a smaller clinic they only do egg retrievals every other month.... They have been very on top of things, are quick to answer questions but only through the portal messaging. However they usually get back to you within a days time....They have been very on top of things, are quick to answer questions but only through the portal messaging.
How was your experience with Michael Opsahl at Poma Fertility?
Dr. Opsahl is kind, thorough, and very clear in what he thinks would be the best course of action. He can be a bit blunt but I appreciate his honestly in order to make hard decisions. He gives his opinion but also honors yours and lets you decide what is best for you and your family.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Advocate for yourself as I think this is important in every doctor patient relationship. Dr. Opsahl wants to help you to the best of his ability but you have to tell him what you need and what you want too.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
Dr. Opsahl is always open to answering any and all questions, even if you had MANY like I did. He was great at explaining everything and had a good mix of being blunt but also caring and understanding.
Describe your experience with the nursing staff at Poma Fertility.
They have been very on top of things, are quick to answer questions but only through the portal messaging. However they usually get back to you within a days time.
Describe your experience with Poma Fertility.
The clinic has really great success rates for IVF compared to other clinics in the area. I like that they are a smaller more personal clinic. Since they are a smaller clinic they only do egg retrievals every other month.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
I haven't received any bills yet
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
He prefers eSET but if you were in a situation where you didn't have any good quality embryos but may have 2 questionable ones he would put 2 in. Not more than 2
What specific things went wrong at Poma Fertility?
  • Failed to call with results
10
Doctor
Michael Opsahl
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
10
Clinic
Poma Fertility
Kirkland
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
10
NPS
10
Age 35
1 Fertility Medications
Endometriosis
Male Factor
Poor Egg Quality
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
I think if you want someone who is going to do anything to get you pregnant, maybe he would do that, but he doesn't seem like he's just in it to make money and was always very honest about what he could and couldn't do for us. I really enjoyed working with him- I just wish he could perform miracles!...Dr. Opshal never made me feel like he was rushing is while we were meeting with him, he took time to answer every question, and gave all the details I wanted without sugar-coating anything when it was a bad outcome.
[Poma Fertility] Strengths- easy to find, nice, professional, small, personal Weaknesses- hate the giant pictures of flowers on the wall that seem to flaunt their fertilization ;) [Nurses] Never made me wait more than a few minutes. Always responded to my emails quickly. Always friendly when I saw them....Most things were covered by insurance because they billed them as diagnostic except for the advanced sperm analysis. And the Clomid cost about $30.
How was your experience with Michael Opsahl at Poma Fertility?
I think if you want someone who is going to do anything to get you pregnant, maybe he would do that, but he doesn't seem like he's just in it to make money and was always very honest about what he could and couldn't do for us. I really enjoyed working with him- I just wish he could perform miracles!
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Go in knowing the questions you want to ask because he will be willing to keep answering as long as you keep asking!
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
Dr. Opshal never made me feel like he was rushing is while we were meeting with him, he took time to answer every question, and gave all the details I wanted without sugar-coating anything when it was a bad outcome.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
Advanced sperm analysis because we already knew we had male infertility but he wanted to know how the sperm functioned. Blood tests and ultrasound to test female fertility. Clomid Challenge to see how my hormones would respond.
Describe your experience with the nursing staff at Poma Fertility.
Never made me wait more than a few minutes. Always responded to my emails quickly. Always friendly when I saw them.
Describe your experience with Poma Fertility.
Strengths- easy to find, nice, professional, small, personal Weaknesses- hate the giant pictures of flowers on the wall that seem to flaunt their fertilization ;)
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
Most things were covered by insurance because they billed them as diagnostic except for the advanced sperm analysis. And the Clomid cost about $30.
10
Doctor
Michael Opsahl
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Poma Fertility
Kirkland
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
7
Age 34 - 35
2 IVF
Unexplained
Latinx
Income $200K - $499K
Operations
2nd of 2 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Beesley talks to you with respect and care, a bright spot in what can sometimes feel like a devaluing process...I have always found [him] to be who I am hoping to see when I have to go to the clinic because his ability to be positive and kind (without being condescending) makes each appointment a bit easier...POMA tends to be conservative in their medical practice, so don’t be afraid to ask about other options.
I feel Poma is conservative in their medical approach (which can be good!). However, I had to propose some newer treatments (peer reviewed treatments, far from experimental) and felt they should have been brought up to me as an option more proactively...feels like the nurses and back office are understaffed. Most nurses and the phlebotomy team are kind and knowledgeable, I just think they likely need more help to respond in a timely manner...clinic isn’t trying to “upsell” you on non value-add procedures or suggesting untested/unscientific methods. I have felt the team is very trustworthy and helpful.
How was your experience with Ronald Beesley at Poma Fertility?
I have always found Dr. Beesley to be who I am hoping to see when I have to go to the clinic because his ability to be positive and kind (without being condescending) makes each appointment a bit easier.
What's one piece of advice would you give a prospective patient of Ronald Beesley at Poma Fertility?
I feel POMA tends to be conservative in their medical practice, so don’t be afraid to ask about other options.
During treatment, were you treated like a number or a human with Ronald Beesley at Poma Fertility?
Dr. Beesley talks to you with respect and care, a bright spot in what can sometimes feel like a devaluing process.
Describe your experience with the nursing staff at Poma Fertility.
From the patient POV, it feels like the nurses and back office are understaffed. Most nurses and the phlebotomy team are kind and knowledgeable, I just think they likely need more help to respond in a timely manner and be more detail oriented.
Describe your experience with Poma Fertility.
I feel Poma is conservative in their medical approach (which can be good!). However, I had to propose some newer treatments (peer reviewed treatments, far from experimental) and felt they should have been brought up to me as an option more proactively. The positive to that, however, is the clinic isn’t trying to “upsell” you on non value-add procedures or suggesting untested/unscientific methods. I have felt the team is very trustworthy and helpful.
Describe the costs associated with your care under Ronald Beesley at Poma Fertility.
IVF was fully covered by insurance.
What specific things went wrong at Poma Fertility?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
10
Doctor
Ronald Beesley
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Poma Fertility
Kirkland
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 33
1 IVF
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Fertility treatments are quite invasive, but I felt respected and as close to comfortable as was possible under those circumstances. I was very apprehensive about certain aspects of IVF, but found myself really trusting Dr. Opsahl... Dr. Opsahl recommended transferring one embryo because the success rate was higher than with multiple embryos.... I was closely monitored and had any questions answered in a timely manner every time but one
The clinic [Poma Fertility] almost always ran on time and I was seen on time at nearly every visit. I feel like I probably had more questions than an average patient there and every time but one had my questions addressed relatively quickly.... I was closely monitored and had any questions answered in a timely manner every time but one. I never felt rushed when he met with me for consults or care. He [Dr. Opsahl] was overall very personable and seemed genuinely invested in my and my husband’s succeeding.
How was your experience with Michael Opsahl at Poma Fertility?
Fertility treatments are quite invasive, but I felt respected and as close to comfortable as was possible under those circumstances. I was very apprehensive about certain aspects of IVF, but found myself really trusting Dr. Opsahl
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Feel free to ask any question, no matter how inconsequential it may seem—Dr. Opsahl won’t make you feel stupid and will gladly answer.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
I was closely monitored and had any questions answered in a timely manner every time but one. I never felt rushed when he met with me for consults or care. He was overall very personable and seemed genuinely invested in my and my husband’s succeeding.
Describe your experience with your nurse at Poma Fertility.
Everyone was very attentive and compassionate during the process of IVF and the subsequent transfer.
Describe your experience with Poma Fertility.
The clinic almost always ran on time and I was seen on time at nearly every visit. I feel like I probably had more questions than an average patient there and every time but one had my questions addressed relatively quickly.
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
Dr. Opsahl recommended transferring one embryo because the success rate was higher than with multiple embryos.
10
Doctor
Michael Opsahl
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Poma Fertility
Kirkland
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Unsuccessful
NPS
9
NPS
8
Age 39 - 40
2 Embryo Freezing
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Neutral
Unsuccessful
Dr. Opsahl is honest, kind and clearly wants to see success for his patients. We have not gotten the results we want yet, but have felt like we are in great care with Poma fertility. I would highly recommend him to a friend. My one negative comment is that the clinic is quite busy and so your time to with the doctor is short and there is not always time to have all questions answered.... We used the same protocol with slight variations for each of my cycles.
The clinic [Poma Fertility] is welcoming, clean and easily accessible. The office runs on time and very rarely makes you wait. In the beginning, I did have some issues where they confused me and sent me information for another patient. That was concerning but has not happened after I alerted them.... The nursing staff was very responsive and available. They were good about answering questions and working collaboratively on the cycle calendar.
How was your experience with Michael Opsahl at Poma Fertility?
Dr. Opsahl is honest, kind and clearly wants to see success for his patients. We have not gotten the results we want yet, but have felt like we are in great care with Poma fertility. I would highly recommend him to a friend. My one negative comment is that the clinic is quite busy and so your time to with the doctor is short and there is not always time to have all questions answered.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Be ready for an honest conversation about your situation and a doctor who genuinely cares.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
The doctor is very respectful, honest and gives a high quality of treatment.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
We used the same protocol with slight variations for each of my cycles.
Describe your experience with the nursing staff at Poma Fertility.
The nursing staff was very responsive and available. They were good about answering questions and working collaboratively on the cycle calendar.
Describe your experience with Poma Fertility.
The clinic is welcoming, clean and easily accessible. The office runs on time and very rarely makes you wait. In the beginning, I did have some issues where they confused me and sent me information for another patient. That was concerning but has not happened after I alerted them.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
Each cycle is roughly $11,000 out of pocket with the option to get insurance to cover failed cycles.
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
N/A
9
Doctor
Michael Opsahl
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Poma Fertility
Kirkland
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2016 - 2018, Unsuccessful
NPS
8
NPS
8
Age 33 - 35
3 IUI
1 Egg Freezing (cancer)
Cancer
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Embryo Freezing With Other Docs (cancer)
Neutral
Neutral
Unsuccessful
Good experience overall. Sometime it feels like they are way to busy, therefor overlook certain details or patient history specifics. But the doc [Dr. Michael Opsahl] is always there with a smile, remembers you and the staff is there to answer the questions well.... He did care. But our situation was different due to cervical Cancer cone biopsy problem That made this more difficult.... IUI, then egg retreval, then IVF trials.
Very easy access to the clinic [Poma Fertility] and parking. No complaints about location at all. Great location and great building and facility in general. The clinic is clean, many rooms and very organized. Sometimes there is a wait time but not too long and it seems organized over all.... Sometimes they are very busy with so many patients that I feel like they miss critical information about your specific cycle. Sometimes you have to contact them via email to get updates in order to stay on specific schedules otherwise you will miss the deadline of your IVF or any other cycle.
How was your experience with Michael Opsahl at Poma Fertility?
Good experience overall. Sometime it feels like they are way to busy, therefor overlook certain details or patient history specifics. But the doc is always there with a smile, remembers you and the staff is there to answer the questions well.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
He did care. But our situation was different due to cervical Cancer cone biopsy problem That made this more difficult.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
IUI, then egg retreval, then IVF trials.
Describe your experience with the nursing staff at Poma Fertility.
Jessi is good. But seems very busy.
Describe your experience with Poma Fertility.
Very easy access to the clinic and parking. No complaints about location at all. Great location and great building and facility in general. The clinic is clean, many rooms and very organized. Sometimes there is a wait time but not too long and it seems organized over all.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
Pretty expensive overall we’ve paid out of our pocket with very basic insurance coverage that does not cover infertility around $18,000 total put ornaments pocket.
What specific things went wrong at Poma Fertility?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Poma Fertility.
Sometimes they are very busy with so many patients that I feel like they miss critical information about your specific cycle. Sometimes you have to contact them via email to get updates in order to stay on specific schedules otherwise you will miss the deadline of your IVF or any other cycle.
8
Doctor
Michael Opsahl
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Poma Fertility
Kirkland
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
2017, Unknown Success
NPS
7
NPS
9
Age 35
1 IVF
1 Embryo Freezing
Diminished Ovarian Reserve
Ashkenazi Jewish
Income $200K - $499K
Engineer
4th of 4 Docs
9 IUI With Other Docs
3 IVF With Other Docs
3 Embryo Freezing With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
Dr. Opsahl is very knowledgeable and blunt. I do feel that he had way too many patients for the size of the clinic. When I saw him, he was always in a rush. He wasn't very interested in experimental procedures...There has been some miscommunication of which procedures will be performed. Make sure you know what will be taking place...I pushed for all the protocols and dosages based on experience
[Prices at Poma Fertility] about $7k for stim and retrieval. $3k for embryology (getting from day 1 embryo to 5 day embryo). $3k for FET...Overall I didn't have problems with nurses, with a single exception. Shanita had made several errors (without acknowledging any wrong doing) and continuously ignored my questions which she did not have answers to...There has been some miscommunication of which procedures will be performed. Make sure you know what will be taking place. Also, drug suppliers (in US) POMA suggests do not always have best prices.
How was your experience with Michael Opsahl at Poma Fertility?
Dr. Opsahl is very knowledgeable and blunt. I do feel that he had way too many patients for the size of the clinic. When I saw him, he was always in a rush. He wasn't very interested in experimental procedures.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
There has been some miscommunication of which procedures will be performed. Make sure you know what will be taking place. Also, drug suppliers (in US) POMA suggests do not always have best prices. Do your homework
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
Struggled to get responses from nursing staff
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
I pushed for all the protocols and dosages based on experience. Do your homework
Describe your experience with the nursing staff at Poma Fertility.
Overall I didn't have problems with nurses, with a single exception. Shanita had made several errors (without acknowledging any wrong doing) and continuously ignored my questions which she did not have answers to. In my job, I would have been fired for such behavior.
Describe your experience with Poma Fertility.
Its got highest success rates in WA state. Having some inside knowledge - the lead embryologist is one of the best in the area
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
about $7k for stim and retrieval. $3k for embryology (getting from day 1 embryo to 5 day embryo). $3k for FET
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
eSET was not required from me because I have failed 3 PGS screened embryo transfers already
What specific things went wrong at Poma Fertility?
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
7
Doctor
Michael Opsahl
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
5 of 5
9
Clinic
Poma Fertility
Kirkland
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
10
NPS
10
Age 36
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
8 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
The dr [Michael Opasahl] made sure that we understood every topic that was discussed. He seemed well experienced, educated and as if he genuinely cared about our experience and outcome. He explained potential risks and what to expect.... The doctor did not rush us during our consultation. He was thorough, asked many questions about our situation.... This was a consultation only.
[POMA Fertility is] Welcoming, clean, friendly and organized. We didn’t notice any weaknesses. Parking is easy to find and free. Everyone that we spoke to was helpful and kind. Other patients in the waiting room also seemed to be pleased.... I believe IVF is around $25,000, that includes everything and gives you a guarantee. If IVF does not result in a live birth, you get to do your next round at a discounted cost
How was your experience with Michael Opsahl at Poma Fertility?
The dr made sure that we understood every topic that was discussed. He seemed well experienced, educated and as if he genuinely cared about our experience and outcome. He explained potential risks and what to expect.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
No advice needed, you are in good hands.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
The doctor did not rush us during our consultation. He was thorough, asked many questions about our situation.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
This was a consultation only.
Describe your experience with Poma Fertility.
Welcoming, clean, friendly and organized. We didn’t notice any weaknesses. Parking is easy to find and free. Everyone that we spoke to was helpful and kind. Other patients in the waiting room also seemed to be pleased.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
I believe IVF is around $25,000, that includes everything and gives you a guarantee. If IVF does not result in a live birth, you get to do your next round at a discounted cost
10
Doctor
Michael Opsahl
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Poma Fertility
Kirkland
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2016 - 2017, Unsuccessful
NPS
7
NPS
6
Age 47 - 48
1 IUI
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Income $100K - $199K
Only Doc Seen
IVF With Other Docs
Neutral
Doesn't Recommend
Unsuccessful
In the beginning we had good communication with the Dr. [Opsahl] Once Ivf started, I was to be in contact with one of the nursing staff.i had many question that didn't get answered and felt like I was just a number. When I asked questions the Dr sent me to one of the nurses to answer them....Make sure to go in with questions when meeting with the Dr and get them all answered the first time...I don't feel like I was informed with the protocol and exactly what the meds I was taking and what for.
I don't feel like I was informed with the protocol and exactly what the meds I was taking and what for. I had to pay 100 extra for meds to be shipped by a certain time because the coordinator [at Poma Fertility] wasn't on top of prescriptions. It was stressful and a little unorganized....There was one amazing MA that had the knowledge and info I needed to feel comfortable with what the protoco was. She was super informative and was the only one I felt comfortable with. The coordinator was nice but lacked empathy, organization and delivery of messages.
How was your experience with Michael Opsahl at Poma Fertility?
In the beginning we had good communication with the Dr. Once Ivf started, I was to be in contact with one of the nursing staff.i had many question that didn't get answered and felt like I was just a number. When I asked questions the Dr sent me to one of the nurses to answer them.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Make sure to go in with questions when meeting with the Dr and get them all answered the first time.
Describe your experience with your nurse at Poma Fertility. (Assigned nurse: Shanita)
There was one amazing MA that had the knowledge and info I needed to feel comfortable with what the protoco was. She was super informative and was the only one I felt comfortable with. The coordinator was nice but lacked empathy, organization and delivery of messages.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
8,000 for 8 frozen donor eggs 10,000 for Ivf . 1200. In medication
What specific things went wrong at Poma Fertility?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Poma Fertility.
I don't feel like I was informed with the protocol and exactly what the meds I was taking and what for. I had to pay 100 extra for meds to be shipped by a certain time because the coordinator wasn't on top of prescriptions. It was stressful and a little unorganized.
7
Doctor
Michael Opsahl
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
4 of 5
6
Clinic
Poma Fertility
Kirkland
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 28 - 29
1 IVF
Male Factor
European
Middle Eastern
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Opsahl is kind and funny. He was always willing to explain or elaborate a procedure or test result if we didn't understand the reasoning behind a recommendation. He was prompt to all appointments and efficient too, an appointment rarely ran long...Personal attention from Dr Opsahl and staff...The nurses were amazing. Always kind and cautiously optimistic when you needed them to be. They kept you entertained during the wait before a retrieval and updated you with very timely test results via an online portal.
The nurses [at Poma Fertility] were amazing. Always kind and cautiously optimistic when you needed them to be. They kept you entertained during the wait before a retrieval and updated you with very timely test results via an online portal. I didn't want to leave them!...A kid free lobby for the most part. If you're short on medication you can borrow and replace the clinic's supply....Dr. Opsahl is kind and funny. He was always willing to explain or elaborate a procedure or test result if we didn't understand the reasoning behind a recommendation.
How was your experience with Michael Opsahl at Poma Fertility?
Dr. Opsahl is kind and funny. He was always willing to explain or elaborate a procedure or test result if we didn't understand the reasoning behind a recommendation. He was prompt to all appointments and efficient too, an appointment rarely ran long.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
Personal attention from Dr Opsahl and staff
Describe your experience with the nursing staff at Poma Fertility.
The nurses were amazing. Always kind and cautiously optimistic when you needed them to be. They kept you entertained during the wait before a retrieval and updated you with very timely test results via an online portal. I didn't want to leave them!
Describe your experience with Poma Fertility.
A kid free lobby for the most part. If you're short on medication you can borrow and replace the clinic's supply.
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
Dr Opsahl strongly encouraged an eSET. When we transferred two embryos for our failed cycle, he explained why that was the best course of action.
10
Doctor
Michael Opsahl
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Poma Fertility
Kirkland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2014 - 2015, Successful
NPS
10
NPS
N/A
Age 30 - 31
1 IVF
European
Income $100K - $199K
Writer
Only Doc Seen
Strongly Recommends
Successful
Dr. Opsahl was great. I felt well informed and taken care of at every appointment. He listened to my concerns and made adjustments to my treatment when ovarian hyperstimulation syndrome became a potential issue...Dr. Opsahl was warm and friendly, and always willing to answer any questions I had...
Dr. Opsahl was warm and friendly, and always willing to answer any questions I had.
How was your experience with Michael Opsahl at Poma Fertility?
Dr. Opsahl was great. I felt well informed and taken care of at every appointment. He listened to my concerns and made adjustments to my treatment when ovarian hyperstimulation syndrome became a potential issue.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Definitely make an appointment for an initial consultation!
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
Dr. Opsahl was warm and friendly, and always willing to answer any questions I had.
10
Doctor
Michael Opsahl
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5