RADfertility (CCRM Fertility Network Clinic)

5 doctors work here

Rated 9.2
Strongly recommend: 82%Neutral: 10%Don't recommend: 7%9.2
82% strongly recommend
195 reviews
Operations
9.4
9.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.2
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8
8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.3
9.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
7
7
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
8.5
8.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
885
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 3 offices

Dover
200 Banning Street, Suite 240
Dover, DE 19904
Newark
4735 Ogletown-Stanton Road, Suite 3217
Newark, DE 19713
Wilmington
2700 Silverside Road, #2A
Wilmington, DE 19810
Show 1 more

195 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
8
Age 30 - 32
1 Fertility Medications
PCOS
European
Teacher
2nd of 2 Docs
5 Fertility Medications With Other Docs
Strongly Recommends
Neutral
Successful
Dr Bachman is incredibly kind. I cry a lot at these appointments, and she never made me feel bad about it at all. She also is always happy to take my questions or talk to me about other options. I feel like she’s a partner who works with us toward common goals.... And I appreciate that dr Bachman has always worked with me when I have wanted to make changes in the recommended course of action.... We had about 3+ rounds of ovulation induction with timed intercourse for my son.
Some nurses have better bedside manner than others. RAD can be a little test-happy but I think all the monitoring is really to ensure the best results for patients. And as a working mom, I appreciate their very early hours.... That said, everyone there is committed, knowledgeable, respectful, compassionate. And I appreciate that dr Bachman has always worked with me when I have wanted to make changes in the recommended course of action.
How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?
Dr Bachman is incredibly knowledgeable, patient, kind. It’s so obvious that she cares. RAD can be a bit “test-happy” at times, but I feel this is more the clinic’s policies. That said, everyone there is committed, knowledgeable, respectful, compassionate. And I appreciate that dr Bachman has always worked with me when I have wanted to make changes in the recommended course of action.
What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?
Let her know how you feel, and be open if you have doubts or questions, need a month off or want to speed things up. She’s very responsive.
During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?
Dr Bachman is incredibly kind. I cry a lot at these appointments, and she never made me feel bad about it at all. She also is always happy to take my questions or talk to me about other options. I feel like she’s a partner who works with us toward common goals.
Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
We had about 3+ rounds of ovulation induction with timed intercourse for my son. The first ones with Clomid didn’t work at all. I responded right away to Letrozole and we conceived on our first cycle with it, leading to a healthy pregnancy. We are now trying for #2. Unfortunately after 3 cycles with letrozole and timed intercourse, we haven’t gotten pregnant yet.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
Some nurses have better bedside manner than others. RAD can be a little test-happy but I think all the monitoring is really to ensure the best results for patients. And as a working mom, I appreciate their very early hours.
Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).
$880 per ovulation induction cycle, not including drugs.
10
Doctor
Emelia Bachman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 31
Diminished Ovarian Reserve
Endometriosis
Uterine Fibroids
Ashkenazi Jewish
Income $50K - $99K
Operations
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Bachman explained everything in enormous detail, making me feel safe and secure regarding my upcoming surgery. She laid out a plan and was extremely thorough and compassionate. I would recommend her to my family and closest friends...Her energy is amazing...We started with diagnostic tests and imaging. After finding multiple polyps and potential endometriosis, Dr. Bachman had me set up for surgery. After the surgery (depending on what is seen) she will decide whether IUI or IVF is the best route for me.
I have been having debilitating cramps and the nurse [at Reproductive Associates of Delaware] did not forward my message to Dr. Bachman...I don’t think the receptionist and billing staff are as compassionate and friendly as the doctor staff. The billing staff treats patient’s as monetary value, not as actually humans. The receptionists don’t seem to really care about their patients at the Wilmington office.
How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?
Dr. Bachman explained everything in enormous detail, making me feel safe and secure regarding my upcoming surgery. She laid out a plan and was extremely thorough and compassionate. I would recommend her to my family and closest friends.
What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?
Be ready to love her! Her energy is amazing.
During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?
Dr. Bachman truly cares about my well being and my ability to be able to conceive.
Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
We started with diagnostic tests and imaging. After finding multiple polyps and potential endometriosis, Dr. Bachman had me set up for surgery. After the surgery (depending on what is seen) she will decide whether IUI or IVF is the best route for me. Being only 31, I shouldn’t have to worry about infertility, but she assured me that everything will be worth it in the end.
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Lyndsay Bingnear)
I started with Reproductive Associates because Nurse Bingnear was a NP at the facility. She is brilliant, caring, and very thorough.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
I don’t think the receptionist and billing staff are as compassionate and friendly as the doctor staff. The billing staff treats patient’s as monetary value, not as actually humans. The receptionists don’t seem to really care about their patients at the Wilmington office.
Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).
$1,300. Bloodwork. Ultrasound. Sono.
What specific things went wrong at RADfertility (CCRM Fertility Network Clinic)?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at RADfertility (CCRM Fertility Network Clinic).
I have been having debilitating cramps and the nurse did not forward my message to Dr. Bachman.
10
Doctor
Emelia Bachman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
9
NPS
9
Age 37 - 38
3 IUI
2 IVF
Endometriosis
Uterine Fibroids
European
Income $100K - $199K
Teacher
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Niethardt is extremely smart and likable. It was always pleasant to see her though I didn't often see her as much as I would have liked. Her office is in Wilmington but nearly every appointment after consultation is in Newark. She was compassionate and checked in occasionally.... Medicated IUI with clomid three times IVF with 450ml Gonal daily and Cetrotide and low dose HCG IVF with 100 clomid and 300 Gonal
[at Reproductive Associates of DE] You will be in a group cycle. You will meet with and talk to many different doctors, PA's and nurse practitioners. The earliest walk in appointment is 6:30am for monitoring. The clinic is organized and everyone uses the patient portal. If you call in the phone it is very hard to reach a live person so plan rouse the portal and you can usually expect a message back that day .
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Niethardt is extremely smart and likable. It was always pleasant to see her though I didn't often see her as much as I would have liked. Her office is in Wilmington but nearly every appointment after consultation is in Newark. She was compassionate and checked in occasionally.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
You must write down and ask all the questions you have. This process can be very confusing.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
The cycles are set up to create ease for the clinic, not the patient. Everyone is on the same schedule and begins IVF at the same time. This can sometimes feel impersonal.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
Medicated IUI with clomid three times IVF with 450ml Gonal daily and Cetrotide and low dose HCG IVF with 100 clomid and 300 Gonal
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Rhonda Wright, Kristen Fields, Melissa Aiken)
The staff is overall very welcoming and warm. I felt at ease to ask questions.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
You will be in a group cycle. You will meet with and talk to many different doctors, PA's and nurse practitioners. The earliest walk in appointment is 6:30am for monitoring. The clinic is organized and everyone uses the patient portal. If you call in the phone it is very hard to reach a live person so plan rouse the portal and you can usually expect a message back that day .
Describe your experience with your monitoring appointments at RADfertility (CCRM Fertility Network Clinic).
Monitoring was difficult because I begin work at 7am and the earliest hours were 6:30am. There would often be people lined up at 6:20am for monitoring.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
IVF with 20% coinsurance cost approximately $2300. Out of pocket transfer $4200. Medications per cycle between $1000-2500
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
We were told they would only implant one embryo at a time.
9
Doctor
Adrienne Neithardt
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
9
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2008 - 2015, Successful
NPS
10
NPS
10
Age 29 - 36
2 IVF
2 Egg Freezing
Male Factor
Income $200K - $499K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Ronald Feinberg] was very thorough and honest about our situation and care. He was always up front yet compassionate when giving us information. He seemed knowledgeable about my history despite having tons of patients.... Ivf: I started on the pill to get my cycle on the dates they wanted. Meds (can’t remember names): injections in the belly to build up egg production, egg retrieval, embryos created, 1 embryo transfer. We did only one each time because of my age and that our infertility was from the male side
This clinic [Reproductive Associates of DE] makes you feel like you are their only patient. Especially back in 2008 when I started with them. As the years went on, I do feel like it got a little too big and they lost some of that extra personal touch. Overall, though, they were always organized and on top of all my medical needs... Amy [a RN] ALWAYS knew my name and case. All nurses were kind, caring and compassionate. I never felt embarrassed or uncomfortable in any situation
How was your experience with Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?
He was very thorough and honest about our situation and care. He was always up front yet compassionate when giving us information. He seemed knowledgeable about my history despite having tons of patients.
What's one piece of advice would you give a prospective patient of Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?
Listen to what he has to say and review all your options that he suggests
During treatment, were you treated like a number or a human with Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?
Very personable care, he and all staff knew my case
Describe the protocols Ronald Feinberg used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
Ivf: I started on the pill to get my cycle on the dates they wanted. Meds (can’t remember names): injections in the belly to build up egg production, egg retrieval, embryos created, 1 embryo transfer. We did only one each time because of my age and that our infertility was from the male side
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Amy)
Amy ALWAYS knew my name and case. All nurses were kind, caring and compassionate. I never felt embarrassed or uncomfortable in any situation
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
This clinic makes you feel like you are their only patient. Especially back in 2008 when I started with them. As the years went on, I do feel like it got a little too big and they lost some of that extra personal touch. Overall, though, they were always organized and on top of all my medical needs
Describe the costs associated with your care under Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic).
Insurance covered most of my cycle costs. When I did have out of pocket expenses, the office was very helpful and worked with me.
What specific things went wrong at RADfertility (CCRM Fertility Network Clinic)?
  • Provided conflicting information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at RADfertility (CCRM Fertility Network Clinic).
One time before a cycle started, I was called and told my hcg levels showed I was pregnant and that they could not start a cycle for me. It ended up being an error in their lab. They read it incorrectly.
10
Doctor
Ronald Feinberg
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
10
NPS
10
Age 35 - 36
1 IUI
1 IVF
PCOS
Income $100K - $199K
1st of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Adrienne Neithardt is] Very patient and knowledgeable. She gave advice without being overbearing. She seemed like a genuine and kind person. I was very upset throughout the process and she totally understood that. She gave me a very good idea what to expect and I knew she was always there if I needed her.... We did 4 rounds of clomid and I initially responded well. During the 4 cycle the stimulation was taking longer and my body was not reacting as well. At that point she told me she thought ivf was my best bet and she thought my chances of success would be very high. She was right!
I think their [Reproductive Associates of Delaware-Wilmington] billing practices leave a lot to be desired. I feel like I didn’t always know what to expect as far as how much money was due and when. As far as appointments and scheduling there were good.... We did 4 rounds of clomid and I initially responded well. During the 4 cycle the stimulation was taking longer and my body was not reacting as well. At that point she told me she thought ivf was my best bet and she thought my chances of success would be very high. She was right!
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Very patient and knowledgeable. She gave advice without being overbearing. She seemed like a genuine and kind person. I was very upset throughout the process and she totally understood that. She gave me a very good idea what to expect and I knew she was always there if I needed her.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Not to give up hope and that it’s liekli she can help you conceive!
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
I cannot say enough good things about her. She got to know me very well and I could tell she cared. She was very patient and great at explaining everything.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
We did 4 rounds of clomid and I initially responded well. During the 4 cycle the stimulation was taking longer and my body was not reacting as well. At that point she told me she thought ivf was my best bet and she thought my chances of success would be very high. She was right!
Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).
Caring, empathetic and knowledgeable
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
I think their billing practices leave a lot to be desired. I feel like I didn’t always know what to expect as far as how much money was due and when. As far as appointments and scheduling there were good.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
I think the grand total of all the clomid, iui and mini ivf was between 15-17k
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2005 - 2012, Successful
NPS
10
NPS
10
Age 42 - 49
1 IVF
Endometriosis
Tubal Blockage
Native American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Russell went out of his way to make sure we understood everything that was going to happen. He was very positive and friendly. When we saw him in a store in Lower Delaware, he spoke to us and called us by name. We loved working with him. ... It was a very heart warming process. We were not just numbers pouring through the office. ... It was 17 years ago.
The staff [RMA of Delaware]was knowledgeable, compassionate and helpful. The office was comfortable and homey. It didn't feel like a Dr office. We were informed what to expect at every new step. When the staff said they would call with results, they did so quickly. We felt like they were family, cheering us on. ... We LOVED them [nursing staff]. They were like family.
How was your experience with Jeffrey Russell at RADfertility (CCRM Fertility Network Clinic)?
Dr. Russell went out of his way to make sure we understood everything that was going to happen. He was very positive and friendly. When we saw him in a store in Lower Delaware, he spoke to us and called us by name. We loved working with him.
What's one piece of advice would you give a prospective patient of Jeffrey Russell at RADfertility (CCRM Fertility Network Clinic)?
Stay positive
During treatment, were you treated like a number or a human with Jeffrey Russell at RADfertility (CCRM Fertility Network Clinic)?
It was a very heart warming process. We were not just numbers pouring through the office. Everyone cared about our dream to have a son. They cried when we were pregnant.
Describe the protocols Jeffrey Russell used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
We used progesterone and Lupron to prepare for the IVF procedure. It was 17 years ago. I don't remember a lot of specifics
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Celina Mchugh)
We LOVED them. They were like family.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
The staff was knowledgeable, compassionate and helpful. The office was comfortable and homey. It didn't feel like a Dr office. We were informed what to expect at every new step. When the staff said they would call with results, they did so quickly. We felt like they were family, cheering us on. We would recommend Dr. Russell to anyone looking to do IVF.
Describe the costs associated with your care under Jeffrey Russell at RADfertility (CCRM Fertility Network Clinic).
We paid for our treatment ourselves. The office explained the cost of each step and told us what options were available.
10
Doctor
Jeffrey Russell
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014, Successful
NPS
9
NPS
9
Age 31
Endometriosis
Unexplained
Latinx
Income $100K - $199K
1st of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. McGuirk performed my endometriosis surgery. It changed my life. It not only allowed me to become pregnant through IVF but it has changed my life tremendously as a woman. I no longer live in agony every month. Although I never actually met her personally, I was already asleep before she arrived to the room for surgery, I have a high regard for her and all she does for women and hopeful potential moms.
The[Reproductive Associates of DE] office in Christiana is too big and over crowded. The office in Wilmington is much more quaint and welcoming. The wait times were often very long in Christiana and it was very frustrating because I often had to take 3 hour lunch breaks for appointments because of the insane wait times.... The nurses were always so wonderful and compassionate.
How was your experience with Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic)?
Dr. McGuirk performed my endometriosis surgery. It changed my life. It not only allowed me to become pregnant through IVF but it has changed my life tremendously as a woman. I no longer live in agony every month. Although I never actually met her personally, I was already asleep before she arrived to the room for surgery, I have a high regard for her and all she does for women and hopeful potential moms.
What's one piece of advice would you give a prospective patient of Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic)?
Don't lose hope!
Describe the protocols Barbara McGuirk used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
Surgery to remove endometriosis.
Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).
The nurses were always so wonderful and compassionate.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
The office in Christiana is too big and over crowded. The office in Wilmington is much more quaint and welcoming. The wait times were often very long in Christiana and it was very frustrating because I often had to take 3 hour lunch breaks for appointments because of the insane wait times.
Describe the costs associated with your care under Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic).
Fortunately, my insurance covered my costs. I believe my surgery for Endo was over $25k and my IVF cycle at RAD an additional $10k.
9
Doctor
Barbara McGuirk
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
9
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
10
NPS
8
Age 42
Black or African-American
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Neutral
Successful
When my husband and I went to our consult [with Dr. Barbara McGuirk] we had thousands of questions but knew we wanted a baby and weren't really sure if our questions would be answered. At our consult every possible question we asked was answered fully and both of our minds put at ease with expectations as well as costs clear before we left the office. I can't wait to start our journey with this facility...she will make you so comfortable and feel as though you have more than enough information when u leave
Everything was great [at RADfertility]. From the moment we walked in the door and filled out paperwork it was a pleasant experience from start to finish. Receptionist, medical assistant, care coordinator, and doctor were all like a well oiled machine...All [nurses] were pleasant and informative...When my husband and I went to our consult we had thousands of questions but knew we wanted a baby and weren't really sure if our questions would be answered. At our consult every possible question we asked was answered fully and both of our minds put at ease with expectations as well as costs clear before we left the office. I can't wait to start our journey with this facility.
How was your experience with Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic)?
When my husband and I went to our consult we had thousands of questions but knew we wanted a baby and weren't really sure if our questions would be answered. At our consult every possible question we asked was answered fully and both of our minds put at ease with expectations as well as costs clear before we left the office. I can't wait to start our journey with this facility.
What's one piece of advice would you give a prospective patient of Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic)?
Write down every question you think you may have and don't be afraid she will make you so comfortable and feel as though you have more than enough information when u leave
During treatment, were you treated like a number or a human with Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic)?
She explained everything no matter house mantra questions I had
Describe the protocols Barbara McGuirk used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
Can't recall the exact strategy
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic).
All were pleasant and informative
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
Everything was great. From the moment we walked in the door and filled out paperwork it was a pleasant experience from start to finish. Receptionist, medical assistant, care coordinator, and doctor were all like a well oiled machine
Describe the costs associated with your care under Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic).
Don't remember exact figures but was given an invoice with exact costs
Describe Barbara McGuirk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
N/a
10
Doctor
Barbara McGuirk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
10
Age 33
1 IVF
European
Ashkenazi Jewish
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Neithardt] is very warm and knowledgeable. She answered every question and went into details until we fully understood everything. When we suffered a loss she took her time talking about it with us and helping us feel better when we tried again. ... She took her time answering all our our questions and reassuring us when things were frustrating.
The only thing I didn’t like [about RADfertility] was the batch cycles (everyone on the same cycle each month). Sometimes I felt like I had to wait longer for a step to line up with their schedule. ... The clinic is well organized and well staffed. They have plenty of appointment times available and work well with my work schedule. ... Everyone [nurses] has been helpful and compassionate. They are just as knowledgeable as the doctors!
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She is very warm and knowledgeable. She answered every question and went into details until we fully understood everything. When we suffered a loss she took her time talking about it with us and helping us feel better when we tried again.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Trust her!
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She took her time answering all our our questions and reassuring us when things were frustrating.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
The second transfer was an estrogen only cycle, which allowed us to accelerate the process. We were very anxious to try again after a loss.
Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).
Everyone has been helpful and compassionate. They are just as knowledgeable as the doctors!
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
The clinic is well organized and well staffed. They have plenty of appointment times available and work well with my work schedule. The only thing I didn’t like was the batch cycles (everyone on the same cycle each month). Sometimes I felt like I had to wait longer for a step to line up with their schedule.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
Because my insurance did not cover us, it’s around $20,000
9
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018, Consult
NPS
10
NPS
10
Age 32
Black or African-American
Income $0 - $49K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I just love her [Dr. Bachman] as a doctor she always made sure I understand what was going on and that I understood the process so that I could be clear on my decisions on what I wanted. As a doctor she just was very loving and made sure I asked everything I wanted so that I understood ... She’s is going to make sure that you understand before you leave the office ...
I love this clinic [Reproductive Associates of Delaware] because they always answer any question you have they made sure they would call you back or email you. ... [Nursing Staff ] Well mannered and organized ... Your visit are short your not sitting in the waiting room long and they always speak when you walk in the office ...
How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?
I just love her as a doctor she always made sure I understand what was going on and that I understood the process so that I could be clear on my decisions on what I wanted. As a doctor she just was very loving and made sure I asked everything I wanted so that I understood
What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?
She’s is going to make sure that you understand before you leave the office
During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?
I love her as my doctor very caring and loving.. Dr Emily bachman
Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).
Well mannered and organized
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
I love this clinic because they always answer any question you have they made sure they would call you back or email you. Your visit are short your not sitting in the waiting room long and they always speak when you walk in the office
10
Doctor
Emelia Bachman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017, Unsuccessful
NPS
10
NPS
10
Age 36
9 IVF
Unexplained
Income $100K - $199K
2nd of 2 Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. George Kovalevsky] was and did exploratory surgery. Gave me hope. After surgery he transferred and moved to a different state so I had to get transfer with another doctor that failed . He was very hopeful but realistic at the same time... Surgery to remove fluid in uterus then frozen fet
[Reproductive Associates of DE-Wilmington is a] Busy clinic and not always see same doctor . Great experience however did not get pregnant . Would love to go back if I could . Very emotional process and they were all supportive . Just wish it would’ve worked... [The nursing staff was] Professional and compassionate
How was your experience with George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?
He was and did exploratory surgery. Gave me hope. After surgery he transferred and moved to a different state so I had to get transfer with another doctor that failed . He was very hopeful but realistic at the same time
Describe the protocols George Kovalevsky used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
Surgery to remove fluid in uterus then frozen fet
Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).
Professional and compassionate
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
Busy clinic and not always see same doctor . Great experience however did not get pregnant . Would love to go back if I could . Very emotional process and they were all supportive . Just wish it would’ve worked
Describe the costs associated with your care under George Kovalevsky at RADfertility (CCRM Fertility Network Clinic).
Very expensive
10
Doctor
George Kovalevsky
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 30 - 31
1 IUI
Endometriosis
European
Income $100K - $199K
Teacher
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
It turns out that I have stage 3 endometriosis and had a 3.5 inch cyst on my ovary. Dr. Neithardt performed a laparoscopic surgery to help these issues. I was fully informed before, during, and after the surgery. Due to the severity of my endo, we all would have liked to move straight to IVF ... We would have loved if she was the one doing our IUI. ... Dr. Neithardt genuinely cares for me and my wife.
Strengths: there are two offices (Newark & Wilmington), Wilmington [Repro Assoc of DE] has hours starting as early as 6:30 AM, my doctor was very thorough in explaining any procedures, the financial team broke everything down for me in the beginning, they use an online portal to communicate and most responses were very quick. Weaknesses: Some nurses are a little cold, the doctor does not perform the IUI procedure.
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Before seeking out help to get pregnant, I had never visited a gyno. I had major anxiety, but Dr. Neithardt put me at ease. I was thoroughly evaluated before going through any pregnancy planning. This was great because my wife and I were still on the fence about starting the journey to build a family, but knew that we needed more information before we could make a decision. It turns out that I have stage 3 endometriosis and had a 3.5 inch cyst on my ovary. Dr. Neithardt performed a laparoscopic surgery to help these issues. I was fully informed before, during, and after the surgery. Due to the severity of my endo, we all would have liked to move straight to IVF but we have to follow insurance guidelines. She was candid with my chances of conceiving doing IUI, but very hopeful and emphatic to our situation. The only downfall is that we don't get to see her during each appointment. We would have loved if she was the one doing our IUI.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
You are in good hands!
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Neithardt genuinely cares for me and my wife. She is concerned about the factors that apply to us. She is knowledgeable, compassionate, and emphatic during the entire process.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
IUI #1: low dose of letrozole, trigger shot, progesterone suppositories. Negative pregnancy test.
Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).
Some of them a great and compassionate and try to have a conversation, to others they just try to get you in and out.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
Strengths: there are two offices (Newark & Wilmington), Wilmington has hours starting as early as 6:30 AM, my doctor was very thorough in explaining any procedures, the financial team broke everything down for me in the beginning, they use an online portal to communicate and most responses were very quick. Weaknesses: Some nurses are a little cold, the doctor does not perform the IUI procedure.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
BCBS of Delaware Lab co-pay: $10 Ultrasound co-pay: $30 IUI: $48 Laparoscopic surgery co-pay: $50 Letrozole: $0 Trigger shot: $70ish Progesterone suppositories: $50ish
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
I believe RAD only does single embryo transfers.
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 28 - 29
1 IUI
Income $100K - $199K
Operations
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Neithardt made sure to be clear in her communication with me and my partner, and to take the time to explain in a way that made sense to us. She also had a way of making us feel at ease through the different stages of the process. The only criticism I have is that I didn't get to work with her directly in the later stages. This was all communicated and completed by clinic staff and nurses.
This clinic [Reproductive Associates of DE-Wilmington] was friendly, informative, sensitive and great at the procedures they were completing. The only thing I would mention is the large number of staff working at any given time. it's hard to build some relationships when you see so many different staff members throughout the process.... The entire staff was helpful, friendly and handled my situation with care. I never felt uncomfortable or like the procedures being completed weren't necessary/for a purpose.
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Neithardt made sure to be clear in her communication with me and my partner, and to take the time to explain in a way that made sense to us. She also had a way of making us feel at ease through the different stages of the process. The only criticism I have is that I didn't get to work with her directly in the later stages. This was all communicated and completed by clinic staff and nurses.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Ask any and all questions because she is always happy to answer and wants to ensure you have a good understanding of your individual situation.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Neithardt took the time to explain the science of the process, but in a way that related to me and my situation. Additionally, she made both my partner and I feel at ease as we went through each stage.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
This was over a year and a half ago at this point, but she did a variety of different tests to gauge the status of my eggs and cycle monitoring, as well as overall health of my body and liklihood of risks. She was able to determine that I did NOT need any medications to assist in my cycle or follicle growth, and was able to do the IUI unmedicated.
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Mari Esquilin)
The entire staff was helpful, friendly and handled my situation with care. I never felt uncomfortable or like the procedures being completed weren't necessary/for a purpose.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
This clinic was friendly, informative, sensitive and great at the procedures they were completing. The only thing I would mention is the large number of staff working at any given time. it's hard to build some relationships when you see so many different staff members throughout the process.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
I personally spent approx. $5,000. This included co-pays, procedures, sperm donation, blood work, genetic testing and additional visits. That said, my insurance covered thousands more.
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
10
Age 28 - 29
Male Factor
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Consultation [with Dr. Ronald Feinberg] was very on point and he answered every question we had about the actual ivf procedure. He reviewed all the testing to be completed al while being very down to earth and comforting. One down fall was we only saw him for consult and testing results. He wasnt available for my retrieval... Regular protocol for male factor infertility. Was on amoxicillin for 5 days, along with clomid and daily follistim. Was on stims for 8 days before triggering with Lupron. Egg retrieval was a success. 10 mature eggs with 9 fertilized by icsi. Embryos are currently at pgs testing with transfer scheduled for the end of May.
[Reproductive Associates of DE-Wilimington is] Organized and friendly setting. All staff is knowledgeable and wanting to help. Very busy at times, especially during monitoring appointments. Very clean offices that are up to date and dont really feel like a typical dr. office... [nurses are] Very respectful of the process and knowledgeable as well. Can be hard to reach by phone at times but they have a patient portal that cane in handy when trying to contact them or for asking questions
How was your experience with Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?
Consultation was very on point and he answered every question we had about the actual ivf procedure. He reviewed all the testing to be completed al while being very down to earth and comforting. One down fall was we only saw him for consult and testing results. He wasnt available for my retrieval
What's one piece of advice would you give a prospective patient of Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?
Very knowledgeable and has been a fertility doctor for quite a while so he’s seen all different situations and scenarios.
During treatment, were you treated like a number or a human with Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?
Very down to earth and very direct with knowledge when asked about serious fertility questions.
Describe the protocols Ronald Feinberg used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
Regular protocol for male factor infertility. Was on amoxicillin for 5 days, along with clomid and daily follistim. Was on stims for 8 days before triggering with Lupron. Egg retrieval was a success. 10 mature eggs with 9 fertilized by icsi. Embryos are currently at pgs testing with transfer scheduled for the end of May.
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Dorri Purse)
Very respectful of the process and knowledgeable as well. Can be hard to reach by phone at times but they have a patient portal that cane in handy when trying to contact them or for asking questions
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
Organized and friendly setting. All staff is knowledgeable and wanting to help. Very busy at times, especially during monitoring appointments. Very clean offices that are up to date and dont really feel like a typical dr. office
Describe the costs associated with your care under Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic).
Ivf cycle until live birth and phs testing of 4 embryos was $16600. Not including anesthesia from retrieval ($800) and meds ($5400)
Describe Ronald Feinberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
I only wanted to transfer 1 embryo at a time which the dr strongly agreed on.
9
Doctor
Ronald Feinberg
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2019, Successful
NPS
10
NPS
10
Age 35 - 40
1 IVF
Male Factor
European
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
One specific example of the care that Dr Bachman personal I needed was when we found out we had an ectopic pregnancy and we're going to have to abort the pregnancy. Dr. Bachman called from her personal cell phone on her way home from a party when she found out about it to convey her sympathy and help us get through the next steps. I would not hesitate for a second recommending her.
The nurses [at Reproductive Associates of DE- Wilmington] were amazing, especially Rhonda and Kristen. it was nice to always walk in and be recognized and have the nursing staff remember why we were there and be ready to ask about my health and well-being.... The only advice that I would offer would be to ask exactly how things work as opposed to assuming they work like a normal doctor's office. There are many aspects such as signing in and knowing payment dates that are not 100% clear but will be easily cleared up just by asking a question.
How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?
One specific example of the care that Dr Bachman personal I needed was when we found out we had an ectopic pregnancy and we're going to have to abort the pregnancy. Dr. Bachman called from her personal cell phone on her way home from a party when she found out about it to convey her sympathy and help us get through the next steps. I would not hesitate for a second recommending her.
What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?
I would recommend that someone be honest about their goals to get a more exact map of their treatment.
During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?
Dr. Bachman was very personally involved in my treatment and made me feel like the entire clinic actually cared about my progress and the development and birth of our son. She is exactly the type of doctor that I wants for a treatment like this.
Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).
The nurses were amazing, especially Rhonda and Kristen. it was nice to always walk in and be recognized and have the nursing staff remember why we were there and be ready to ask about my health and well-being.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
The only advice that I would offer would be to ask exactly how things work as opposed to assuming they work like a normal doctor's office. There are many aspects such as signing in and knowing payment dates that are not 100% clear but will be easily cleared up just by asking a question.
Describe Emelia Bachman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
Dr. Bachman was very adamant about doing only single embryo transfers and while I would have liked to try multiples I understood and agreed with her reasons.
10
Doctor
Emelia Bachman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2019, Unknown Success
NPS
10
NPS
10
Age 33 - 38
3 IUI
Endometriosis
Uterine Fibroids
Black or African-American
Income $0 - $49K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Neithardt] always tries to have a plan even if she’s delivering bad news. Recently I wish that there were an more optimistic outlook. But she is a resource of information. I can contact her via the portalnwith questions and concerns. She is realistic and gives you the good and the bad. ... I would encourage her to be open to transferring multiple embryos. ... While preparing for IUI’s I was given oral medication as well as injectables. Initially the oral medication caused me to produce lots of eggs. The subsequent cycles were not as successful.
I was once confused on what I would need to pay. The front desk [Reproductive Associates of Delaware] was unaware that I had already paid for a procedure. I have also had credits on my account in the past that no one seemed to be aware of. ... The only unfriendly staff member was the lady that checked me in a few times. She did not seem to want to be there, which made me feel uncomfortable.
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She always tries to have a plan even if she’s delivering bad news. Recently I wish that there were an more optimistic outlook. But she is a resource of information. I can contact her via the portalnwith questions and concerns. She is realistic and gives you the good and the bad.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Be ready to hear the truth.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She seemed to genuinely care and understand my goals.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
While preparing for IUI’s I was given oral medication as well as injectables. Initially the oral medication caused me to produce lots of eggs. The subsequent cycles were not as successful.
Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).
The staff was always polite. The only unfriendly staff member was the lady that checked me in a few times. She did not seem to want to be there, which made me feel uncomfortable.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
Strengths are the doctors knowledge. Weaknesses are that you sometimes feel that other patients receive more attention. But that can be subjective. I do like that they are open to all routes to motherhood.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
I don’t recall but I’ve spend a lot of money.
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
I would encourage her to be open to transferring multiple embryos.
What specific things went wrong at RADfertility (CCRM Fertility Network Clinic)?
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at RADfertility (CCRM Fertility Network Clinic).
I was once confused on what I would need to pay. The front desk was unaware that I had already paid for a procedure. I have also had credits on my account in the past that no one seemed to be aware of.
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014, Successful
NPS
10
NPS
10
Age 33
1 IVF
Endometriosis
European
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. McGuirk] is so thorough and able to explain things in a way thats easily understandable ... She’s extremely knowledgeable, very helpful with wholistic methods to increasing pregnancy ... She will take hours with you, not make you feel rushed at all ... We did a surgery to get rid of some polyps and fibroids which resulted in my diagnosis of stage 4 endometriosis. ... We went straight to IVF as the result of us having success other ways was not likely.
Strengths [Reproductive Associates of Delaware] - the best, big on diagnosis before treating, very knowledgeable, lots of location offices, open to care past 12 weeks in emergencies. I always called them with concerns and they never make me feel like I shouldn’t be reaching out to them. Weaknesses - run late occasionally ... [Nursing Staff] Always available and super responsive ... My initial cost was around $25,000 out of pocket since my hUsband and I had the same coverage and it was not covered. ...
How was your experience with Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic)?
She’s extremely knowledgeable, very helpful with wholistic methods to increasing pregnancy and simply put ....the best. She makes you feel like you are not alone and that there is hope - and that’s what you really need most is hope.
What's one piece of advice would you give a prospective patient of Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic)?
Go now. Don’t be afraid to ask questions!
During treatment, were you treated like a number or a human with Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic)?
She is so thorough and able to explain things in a way thats easily understandable and I feltconfident with her next steps after each visit. She will take hours with you, not make you feel rushed at all and make me feel like I’m the first patient she’s seen all day!
Describe the protocols Barbara McGuirk used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
We did a surgery to get rid of some polyps and fibroids which resulted in my diagnosis of stage 4 endometriosis. I was given resources and a better understanding of what that meant for me including continuing to take birth control to prevent it from regrowing. We went straight to IVF as the result of us having success other ways was not likely.
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Amy miller )
Always available and super responsive
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
Strengths - the best, big on diagnosis before treating, very knowledgeable, lots of location offices, open to care past 12 weeks in emergencies. I always called them with concerns and they never make me feel like I shouldn’t be reaching out to them. Weaknesses - run late occasionally
Describe the costs associated with your care under Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic).
My initial cost was around $25,000 out of pocket since my hUsband and I had the same coverage and it was not covered.
Describe Barbara McGuirk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
I’m glad she suggested a single embryo transfer
10
Doctor
Barbara McGuirk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2019, Successful
NPS
10
NPS
10
Age 29 - 34
1 IVF
1 Egg Freezing
Endometriosis
Unexplained
European
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Over the 5 years under the treatment of Dr Neithardt, she consistently took the time to meet with my husband and I to review procedures, surgery, and results. We felt that she genuinely cared for our success. ... Laparoscopy- resulting in diagnosis of endometriosis stage 1 IVF cycle - resulting in a delayed frozen embryo transfer due to risk of OHSS 4 FET cycles
All strengths: multiple office locations [Reproductive Associates of Delaware], offices are clean and inviting. Office has early AM hours to accommodate work schedules. Main office location has labs on sight for blood draws and has weekend hours ... [nursing staff] Friendly and personable
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr Neithardt was highly recommended by my OBGYN, and within the first 5 minutes of my first consult with her, I knew why - she showed compassion, clearly described our personal action plan and has been with us through 4 embryo transfers, resulting in the birth of our son. When one of our transfers resulted in a miscarriage, she called me personally to express her grief.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
You will be in good hands
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Over the 5 years under the treatment of Dr Neithardt, she consistently took the time to meet with my husband and I to review procedures, surgery, and results. We felt that she genuinely cared for our success.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
Laparoscopy- resulting in diagnosis of endometriosis stage 1 IVF cycle - resulting in a delayed frozen embryo transfer due to risk of OHSS 4 FET cycles
Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).
Friendly and personable
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
All strengths: multiple office locations, offices are clean and inviting. Office has early AM hours to accommodate work schedules. Main office location has labs on sight for blood draws and has weekend hours
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
Dr Neithardt explained the risks associated with multiple embryo transfers and reviewed my health and health of our embryos to recommend single embryo transfers
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017 - 2019, Unknown Success
NPS
10
NPS
10
Age 27 - 29
PCOS
South Asian
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
How many doctors come all the way out of the office to receive u inside with a warm smile? How many actually remember you? She [Dr. Adrienne Neithardt] gets me. U can be as crazy as yourself with her. She is just the best!! After every consultation my husband and I come out fully satisfied and clear headed. What would be do without her? She is such a darling...She is one doctor u could have zero doubts about. There is no thinking! She is the one that can help u. Go for it:)
It’s a great place to be. The staff [at Reproductive Associates of DE-Wilimington] are very considerate and the atmosphere is great! U get to meet a lot of people going through what you are going through and it helps share. These people are very systematic and there is no one day u doubt your decision of Choosing them to partner with you on this journey.... Regulate men’s trial cycle and start ivf
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
How many doctors come all the way out of the office to receive u inside with a warm smile? How many actually remember you? She gets me. U can be as crazy as yourself with her. She is just the best!! After every consultation my husband and I come out fully satisfied and clear headed. What would be do without her? She is such a darling...
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She is one doctor u could have zero doubts about. There is no thinking! She is the one that can help u. Go for it:)
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She is the best. She has a warm smile when u enter and also has the patience to hear me out completely... she gets me! Love her
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
Regulate men’s trial cycle and start ivf
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Damaris Rivera )
They are the best. What else to say? Am I great hands
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
It’s a great place to be. The staff are very considerate and the atmosphere is great! U get to meet a lot of people going through what you are going through and it helps share. These people are very systematic and there is no one day u doubt your decision of Choosing them to partner with you on this journey
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
She knows what she is doing. I trust her blindly
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Consult
NPS
10
NPS
10
Age 34
Latinx
Income $0 - $49K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
I have only been to one visit, I just started my sessions and so far I am comfortable [with Dr. Emelia Bachman]. We discussed the strategy and plans to get started and move forward. We talked about getting my A1C down and the risk of having diabetes...She is very kind and makes us feel comfortable
I’ve only been to one visit, the clinic [RADfertility] was very warm and welcoming. The nurses were kind and welcomed us as soon as we came in. There were refreshments, coffee and tea. It was a little warm for me but I’m normally hot...so far I am comfortable [with Dr. Emelia Bachman]. We discussed the strategy and plans to get started and move forward. We talked about getting my A1C down and the risk of having diabetes...She is very kind and makes us feel comfortable
How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?
I have only been to one visit, I just started my sessions and so far I am comfortable. We discussed the strategy and plans to get started and move forward. We talked about getting my A1C down and the risk of having diabetes.
During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?
She is very kind and makes us feel comfortable
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
I’ve only been to one visit, the clinic was very warm and welcoming. The nurses were kind and welcomed us as soon as we came in. There were refreshments, coffee and tea. It was a little warm for me but I’m normally hot.
10
Doctor
Emelia Bachman
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5