Reproductive Gynecology & Infertility

5 doctors work here

Rated 8
Strongly recommend: 62%Neutral: 19%Don't recommend: 19%8
62% strongly recommend
190 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
8.5
8.5
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.4
8.4
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.6
7.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.3
8.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
7.3
7.3
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
7.7
7.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,073
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 5 offices

Akron
95 Arch Street, suite 250
Akron, OH 44304
Canfield
6674 Tippecanoe Road, Suite 3
Canfield, OH 44406
Canton
2600 W. Tuscarawas St., Suite 560
Canton, OH 44708
Independence
6701 Rockside Rd., Suite 220
Independence, OH 44131
Westerville
540 N. Cleveland Ave
Westerville, OH 43082
Show 3 more

190 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
9
NPS
9
Age 39 - 40
3 IUI
Diminished Ovarian Reserve
European
Income $0 - $49K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
So far, I've done three IUIs with clomid and Ovatrel [with Dr. David Nash] to increase ovulation at the time of insemination. These were beginning steps we agreed upon before moving onto more invasive treatments, but because of my age, he was open at my first treatment consulation with starting with more invasive treatment like IVF, if I wanted to begin there...He has been blunt about my chances of conceiving, but I feel that he needs to be this was to describe reality.
despite [Reproductive Gynecology] being busy, people still took the time to remember me and my situation. I almost always saw the same nurse and I've only seen Dr Nash for every appointment...All of the nursing staff are compassionate and have been very supportive of my decision to be a single mother by choice. Mary has been supportive and always keeps good track of my next steps and gives me great instructions about what next steps I need to take in my cycle processes. The only weakness of this office would be that they are often busy, but I never feel this interferes with my care here.
How was your experience with David Nash at Reproductive Gynecology & Infertility?
Dr Nash seems to have a good understanding of infertility and procedures. I went to him as a single mother by choice though, and I felt he was completely understanding of my situation and my supportive. He is often busy and seems rushed, but I attribute that to his needing to see so many patients. He is always kind and shows compassion despite this. He has been blunt about my chances of conceiving, but I feel that he needs to be this was to describe reality.
What's one piece of advice would you give a prospective patient of David Nash at Reproductive Gynecology & Infertility?
If you are a person who has a lot of questions, bring the list of questions with you before your consult. I personally want to distance myself from this process being so scientific but I because his time is limited be prepared with questions you might have.
During treatment, were you treated like a number or a human with David Nash at Reproductive Gynecology & Infertility?
For me, knowing that Dr Nash was often busy made me realize that he is helping a lot of people. I also felt that despite his office being busy, people still took the time to remember me and my situation. I almost always saw the same nurse and I've only seen Dr Nash for every appointment.
Describe the protocols David Nash used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
So far, I've done three IUIs with clomid and Ovatrel to increase ovulation at the time of insemination. These were beginning steps we agreed upon before moving onto more invasive treatments, but because of my age, he was open at my first treatment consulation with starting with more invasive treatment like IVF, if I wanted to begin there.
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Mary)
All of the nursing staff are compassionate and have been very supportive of my decision to be a single mother by choice. Mary has been supportive and always keeps good track of my next steps and gives me great instructions about what next steps I need to take in my cycle processes. The only weakness of this office would be that they are often busy, but I never feel this interferes with my care here.
Describe your experience with Reproductive Gynecology & Infertility.
Everyone here is friendly and helpful, including the front office staff and the appointment coordinators. They are often busy, as most doctor offices are, but they show support and compassion during your individual appointments. I feel I was lucky that I choose this fertility clinic because I have been very happy with the treatment so far despite my negative IUIs.
Describe the costs associated with your care under David Nash at Reproductive Gynecology & Infertility.
My insurance paid for most treatment until I began my IUI cycles, which cost (including sperm vials) $1,500 each cycle. I also had to pay for my genetic testing, but it was reduced to $199 and a counseling appointment which was $250 but very beneficial.
9
Doctor
David Nash
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
9
Age 29 - 30
1 IVF
Male Factor
European
Income $50K - $99K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
During our first consult, she greeted my husband and I as individuals. She talked with us about our infertility issues as a couple and explained to us our likelihood of conceiving. She then went on and answered every question that we had. Throughout our first cycle she was personable with each visit and after my miscarriage she was able to answer most questions, and tried to make me feel better...Due to a genetic condition and male factor infertility, she explained our odds of conceiving naturally and even using fertility drugs or IUIs. Because of the rare genetic condition it was in our best interest to do IVF with ICSI and PGS. We did our egg retrieval and started out with 15 eggs, we ended up with 6 embryos sent for PGS testing and 4 came back "normal". We have only done one transfer so far and it was successful, but I miscarried at about 8 weeks.
Our cost for retrieval, ICSI and FET was $12,500, plus meds ($2541) and PGS($1,950) [at Reproductive Gynecology]. Just under $17,000 total...We did our egg retrieval and started out with 15 eggs, we ended up with 6 embryos sent for PGS testing and 4 came back "normal"...Michelle is the IVF nurse coordinator and she was always smiling and able to answer any questions that I had, or was able to find out the answers for me. She knew what she was talking about and always made sure you left knowing the plan.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
She was always available for each appointment I had. I felt comfortable discussing issues with her. She takes your emotions into consideration, but can be a little blunt at times. She always is in a positive mood and makes you feel as comfortable as she can while in procedures and ultrasounds.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
She is a wonderful tool to have when trying to figure out infertility issues, don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
During our first consult, she greeted my husband and I as individuals. She talked with us about our infertility issues as a couple and explained to us our likelihood of conceiving. She then went on and answered every question that we had. Throughout our first cycle she was personable with each visit and after my miscarriage she was able to answer most questions, and tried to make me feel better.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
Due to a genetic condition and male factor infertility, she explained our odds of conceiving naturally and even using fertility drugs or IUIs. Because of the rare genetic condition it was in our best interest to do IVF with ICSI and PGS. We did our egg retrieval and started out with 15 eggs, we ended up with 6 embryos sent for PGS testing and 4 came back "normal". We have only done one transfer so far and it was successful, but I miscarried at about 8 weeks.
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Michelle)
Michelle is the IVF nurse coordinator and she was always smiling and able to answer any questions that I had, or was able to find out the answers for me. She knew what she was talking about and always made sure you left knowing the plan.
Describe your experience with Reproductive Gynecology & Infertility.
The clinic has several doctors and several different locations that help you find the right doctor and location for you. The staff at the Akron office is wonderful and they know the patients by name. They make you feel welcomed.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
Our cost for retrieval, ICSI and FET was $12,500, plus meds ($2541) and PGS($1,950). Just under $17,000 total.
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
Our doctor suggested eSET due to our age and physical condition. She also discussed that it would be a safer option as there are always added risks with multiple births. We were successful with the implantation of the single embryo.
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Provided conflicting information
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
After I found out that I was pregnant I got a bad sinus cold. I was told by my primary doctor to consult with my RE about starting a certain OTC medicine. I called the office and was told that it was okay to use that OTC med but then at a visit later that week I was told that they advise against using it.
9
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
7
NPS
7
Age 37
1 IUI
1 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
2 Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr nash wasn't very personable. He seemed like he cared, but his visits were very brief and I never got all the information I would have liked from him. Instead, after every ultrasound had tell me to get dressed and come out of the exam room, where I was greeted by a staff member to schedule my next appointment.... I would have to say my first impression of him was that he was very very busy. He even spoke fast during our initial consult.
I was told up front the break down of costs and also to apply for financial assistance for my meds rt away. Even with a 50% discounted rate,my meds were double what was estimated.... I wish they [Reproductive Gynecology] had a separate consultation with a person from financial department who could lay out all options and help couples receive best rates possible.... I never waited in the waiting room more than 10 minutes, even if I was a half hour early!
How was your experience with David Nash at Reproductive Gynecology & Infertility?
I would have to say my first impression of him was that he was very very busy. He even spoke fast during our initial consult. He did seem to have good bedside manner he seemed liked he cared about me and that what I was going through was difficult. I wish he were more thorough with each visit,but he seemed so busy that he just didnt have the time to be ! He must be good!
What's one piece of advice would you give a prospective patient of David Nash at Reproductive Gynecology & Infertility?
See him if you mean business about conceiving and dont want to waste time. He wants his treatments to work, and he is honest with you and gives you the realistic options
During treatment, were you treated like a number or a human with David Nash at Reproductive Gynecology & Infertility?
Dr nash wasn't very personable. He seemed like he cared, but his visits were very brief and I never got all the information I would have liked from him. Instead, after every ultrasound had tell me to get dressed and come out of the exam room, where I was greeted by a staff member to schedule my next appointment. Even if the news wasn't good,I would want to hear the honest truth directly from the doctor at the time of visit and not left in the dark about what was going on with my progress .
Describe the protocols David Nash used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
Dr nash stimulated me hard, doubled my dose of menopure and watched closely for positive changes. I have low ovarian functioning,so he wanted to try and get my ovaries to produce the most eggs possible. He also had me taking supplements to help with egg quality. On egg retrieval day, we got 9 eggs. My Amtrak follicle count was low,so this was really good .
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
I felt like the clinic was so busy that even the nursing staff wasn't able to spend much time with me or really get to know me. I heard many times that i would receive a phone call , and never did. I felt in the dark about a lot especially labs. They never called with any results. I lived an hour away and they made us drive to the office for discussion of anything. Stuff that easily could have been discussed on the phone.
Describe your experience with Reproductive Gynecology & Infertility.
I never waited in the waiting room more than 10 minutes, even if I was a half hour early! For the most part, they were direct and knew what they were doing, but I wish they just explained things to me because as a patient i was not sure of what to expect-ever! Didnt know the details of next steps. Sometimes I was sure glad I asked,because if I didnt I may have wasted a few long drives out there due to not being prepared at my visits
Describe the costs associated with your care under David Nash at Reproductive Gynecology & Infertility.
I was told up front the break down of costs and also to apply for financial assistance for my meds rt away. Even with a 50% discounted rate,my meds were double what was estimated. Its discouraging and very scary to spend every last dollar you have to potentially not conceive! They did have a program with success guaranteed but I did not qualify for it. I wish they had a separate consultation with a person from financial department who could lay out all options and help couples receive best rates possible.
Describe David Nash's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
I had to attend a seminar before undergoing treatment and this is when they stressed the importance of why they only do single embryo transfer. They stated all the risks involved with carrying multiples and it made sense
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
I just think that overall the clinic could be run better if communication was better and the patient was always informed of everything going on
7
Doctor
David Nash
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
5 of 5
7
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
8
NPS
9
Age 31 - 32
1 IUI
Unexplained
European
Income $200K - $499K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Overall our experience with Dr. Nash has been positive. Understanding his practice flow is important. Consultations are the time for questions, concerns, and waxing poetic. The other appointments are for ultrasounds and procedures. When you feel overwhelmed or you have questions that need answered, schedule a consultation with him. He never makes us feel rushed during those visits. He listens to our questions/concerns and helps us adjust the treatment plan as necessary.
When you become a patient at RGI they give you a piece of paper that says your ultrasound and procedure appointments are for just that, ultrasounds and procedures. These appointments aren’t for asking questions. ... There is a lab at the clinic which is convenient. ... Overall I am very satisfied with my experience at RGI. The front desk staff is always warm and friendly. The nurses are efficient and knowledgeable. ... I never have a difficult time getting an appointment at a time that fits my schedule.
How was your experience with David Nash at Reproductive Gynecology & Infertility?
Overall our experience with Dr. Nash has been positive. Understanding his practice flow is important. Consultations are the time for questions, concerns, and waxing poetic. The other appointments are for ultrasounds and procedures. When you feel overwhelmed or you have questions that need answered, schedule a consultation with him. He never makes us feel rushed during those visits. He listens to our questions/concerns and helps us adjust the treatment plan as necessary. He is direct but also kind and empathetic. Sometimes he makes funny jokes as well!
What's one piece of advice would you give a prospective patient of David Nash at Reproductive Gynecology & Infertility?
Do as much research as possible before your appointment and write your questions down. He moves pretty fast so if you aren't ready to execute your thoughts, you'll miss your opportunity.
During treatment, were you treated like a number or a human with David Nash at Reproductive Gynecology & Infertility?
When you become a patient at RGI they give you a piece of paper that says your ultrasound and procedure appointments are for just that, ultrasounds and procedures. These appointments aren’t for asking questions. Dr Nash is very serious about this. He is in and out of the room in a flash. He is very quick and you generally don’t have time to ask him any questions. At times, it can make you feel disconnected and like a number. However, Dr Nash is always very willing to discuss whatever you may like and answer all of your questions when you schedule consultation time with him. It’s always good to come prepared with questions and do your research ahead of time so you don’t have to keep scheduling consultations with him.
Describe the protocols David Nash used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
We have done one cycle of clomid + HCG trigger shot and one cycle of clomid + IUI. Negative pregnancy tests thus far. Also had a laparoscopy to rule out endometriosis or other abnormality.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
The nursing staff at RGI is top notch. They almost always call me back on the day that I call. They are a well oiled machine.
Describe your experience with Reproductive Gynecology & Infertility.
Overall I am very satisfied with my experience at RGI. The front desk staff is always warm and friendly. The nurses are efficient and knowledgeable. There is a lab at the clinic which is convenient. I never have a difficult time getting an appointment at a time that fits my schedule. Dr. Nash is great.
Describe the costs associated with your care under David Nash at Reproductive Gynecology & Infertility.
I think he quoted us $1500 for an IUI cycle but we only ended up being charged about $800.
Describe David Nash's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
NA
8
Doctor
David Nash
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
7
NPS
7
Age 34 - 35
1 IVF
Diminished Ovarian Reserve
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
6 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
I really liked Dr. Maseelall she is very friendly and explains everything thoroughly. I always feel like she is rushing and often running behind. I am happy with my choice to switch from my last clinic to this one based solely on my experience with her as a doctor. ... I have dor/ low amh. ... Or dr supported our choice to try on our own without a donor. We did an estrogen priming protocol first then we did several days of menopar and follistim. We also did 4 days of ovidrel and several days of ganarelix. We triggered with lupron due to high estrogen. We retrieved 12 eggs, 5 were mature, 3 fertilized, and 1 made it to freeze.
They [Reproductive Gynecology] are often running behind by an hour or more for appointments. It is extremely hard to get a nurse on the phone for basic questions. The doctors are great if you are willing to tolerate the staff. ... They forgot to call in a prescription. When I called to question they blamed me for the mix up. ... Some team members are great and some are rude/ not compassionate. I stay at this clinic for my doctor not the staff.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
I really liked Dr. Maseelall she is very friendly and explains everything thoroughly. I always feel like she is rushing and often running behind. I am happy with my choice to switch from my last clinic to this one based solely on my experience with her as a doctor.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
The clinic is often running behind and the support staff is sometimes lacking, but it is with putting to with that to have Dr. Maseelsll in charge of your care.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
My doctor is amazing and some of the nursing staff is great some I don't like dealing with. I rarely see my doctor as most interaction is with staff.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
I recently just did my furst round of ivf. I have dor/ low amh. We were predicted to only get 1-2 eggs and it was suggested we use donor eggs. Or dr supported our choice to try on our own without a donor. We did an estrogen priming protocol first then we did several days of menopar and follistim. We also did 4 days of ovidrel and several days of ganarelix. We triggered with lupron due to high estrogen. We retrieved 12 eggs, 5 were mature, 3 fertilized, and 1 made it to freeze.
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Michelle)
Staff is incredibly hard to get ahold of through the phones. Some team members are great and some are rude/ not compassionate. I stay at this clinic for my doctor not the staff.
Describe your experience with Reproductive Gynecology & Infertility.
They are often running behind by an hour or more for appointments. It is extremely hard to get a nurse on the phone for basic questions. The doctors are great if you are willing to tolerate the staff.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
Our initial deposit was 9 000 we did not do icsi or genetic testing. Or medications were around 5500.
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
We haven't gotten here in treatment yet.
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
They forgot to call in a prescription. When I called to question they blamed me for the mix up. They don't call with my daily blood work results during stims. I have to reach out to them.
7
Doctor
Priya Maseelall
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
2 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 29 - 30
3 IUI
Anovulation
Male Factor
PCOS
Tubal Blockage
European
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Maseelall cares SO MUCH. ... She cares about you beyond your treatments and understands the stress, anxiety, and sadness that can come with infertility. ... Dr. Maseelall is the perfect mix of candid and compassionate with a huge dose of humor mixed in. ... I have several things going against me - PCOS, a blocked Fallopian tube, and MFI. Dr Maseelall suggested we see if IUI would work as a less invasive option, but counseled us to move to IVF if it didn’t work after three cycles.
It’s [Reproductive Gynecology] large and busy, but well managed and you never feel like you are just a number. Scheduling can be tricky, but I don’t think that is the clinic’s fault. I think it’s just a consequence of having so many appointments when you are receiving fertility treatments. ... The nurses are the kindest I have every encountered. The are gentle and compassionate with you and are always willing to answer questions and concerns in person or via phone.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr. Maseelall is the perfect mix of candid and compassionate with a huge dose of humor mixed in. She instantly makes you feel comfortable talking about what can be a very difficult subject and is willing to answer all questions. She takes time to get to know your personality so that she knows better how to communicate with you and what information to give you. Even though she sometimes has to share difficult news or information, she is always optimistic and hopeful. I never feel uncomfortable around her and infertility treatments can result in many uncomfortable moments.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Think about what questions you want to ask in advance, maybe even write them down. She is very high energy and a fast talker, but she is willing to answer your questions.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr. Maseelall cares SO MUCH. She is my favorite doctor I have ever seen (even though I wish I didn’t have to undergo fertility treatments). She cares about you beyond your treatments and understands the stress, anxiety, and sadness that can come with infertility.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
I have done three IUI cycles with Letrozale and Ovidrel trigger shot. I just had my third IUI today and we will be pursuing IVF if this fails. I have several things going against me - PCOS, a blocked Fallopian tube, and MFI. Dr Maseelall suggested we see if IUI would work as a less invasive option, but counseled us to move to IVF if it didn’t work after three cycles.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
The nurses are the kindest I have every encountered. The are gentle and compassionate with you and are always willing to answer questions and concerns in person or via phone.
Describe your experience with Reproductive Gynecology & Infertility.
This is the clinic to go to in our area. It’s large and busy, but well managed and you never feel like you are just a number. Scheduling can be tricky, but I don’t think that is the clinic’s fault. I think it’s just a consequence of having so many appointments when you are receiving fertility treatments.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
I have great insurance and only pay 10% co-insurance for fertility treatments.
10
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
10
Age 29 - 30
5 IUI
Anovulation
Endometriosis
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I had a miscarriage at 9 weeks prior to seeing Dr. Nash. My first month with Dr. Nash we took Letrozol and it did not work. We did two or three more rounds of this. We then did surgery to get a better of what is happening inside and he diagnosed me with stage 2 endometriosis. When I was able to start trying again we took Gonal-F and I got pregnant. We had a chemical pregnancy at 4-5 weeks. I am not waiting on results from further testing.
The nursing staff [at Repro Gynecology] is great but seems overwhelmed a lot which is expected with the number of patients they see. I wish there was a portal within the office so I could view results and not have to continuously call..... This clinic is very trusted and has amazing doctors. The staff is friendly but do get overwhelmed so don’t take it personally if they seem short sometimes. This office is usually very busy. The front staff are amazing, they are very friendly. The nurses and lab techs are friendly and will answer your questions to the best of their abilities.
How was your experience with David Nash at Reproductive Gynecology & Infertility?
I set very high expectations for Dr. Nash and he try’s very hard to help me undestand my body. There is a lot up in the air right now and I hope and pray he can give me answers. He uses a lot of numbers when describing results which can be confusing but he does his best to explain when I don’t fully understand.
What's one piece of advice would you give a prospective patient of David Nash at Reproductive Gynecology & Infertility?
Know that he is human and he doesn’t have all the answers you may expect him to. He will do everything he can for you.
During treatment, were you treated like a number or a human with David Nash at Reproductive Gynecology & Infertility?
Dr. Nash is an amazing doctor. He try’s his best to keep me from losing hope.
Describe the protocols David Nash used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
I had a miscarriage at 9 weeks prior to seeing Dr. Nash. My first month with Dr. Nash we took Letrozol and it did not work. We did two or three more rounds of this. We then did surgery to get a better of what is happening inside and he diagnosed me with stage 2 endometriosis. When I was able to start trying again we took Gonal-F and I got pregnant. We had a chemical pregnancy at 4-5 weeks. I am not waiting on results from further testing.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
The nursing staff is great but seems overwhelmed a lot which is expected with the number of patients they see. I wish there was a portal within the office so I could view results and not have to continuously call.
Describe your experience with Reproductive Gynecology & Infertility.
This clinic is very trusted and has amazing doctors. The staff is friendly but do get overwhelmed so don’t take it personally if they seem short sometimes. This office is usually very busy. The front staff are amazing, they are very friendly. The nurses and lab techs are friendly and will answer your questions to the best of their abilities.
Describe the costs associated with your care under David Nash at Reproductive Gynecology & Infertility.
My insurance covers most of my testing expect IUI which is $500 each time and IVF is also not covered and is estimated at 20,000. My husband and I struggle with the cost of IVF. My insurance covered most of the medications I have needed, I pay between 10-60 so far.
Describe David Nash's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
N/A
9
Doctor
David Nash
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2019, Unknown Success
NPS
10
NPS
10
Age 32
1 IVF
Diminished Ovarian Reserve
Income $50K - $99K
Sales Representative
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Nash is kind and makes me feel very comfortable. He explains what’s is going on when he performs treatments and procedures. He asks how I’m doing and if I have any questions. He makes me feel like it is OK to ask a question. He doesn’t sugar coat anything, he tell you like it is. He moves fast but is a veteran doctor so it makes you feel secure.
RGI as a whole is so informative, helpful, caring and kind. It’s always clean. They offer everything their is regarding fertility and are up to date on all the new tests and procedures. When you walk in the door you are welcome me with mark smiles from people who care. ... The nurse and staff was so caring and compassionate. They answered all my questions and every time I called and had a question they never made me feel stupid or like I was bothering them. They always make me feel good and supported when I’m their or on the phone with them. You can tell they truly care about me.
How was your experience with David Nash at Reproductive Gynecology & Infertility?
Dr Nash is kind and makes me feel very comfortable. He explains what’s is going on when he performs treatments and procedures. He asks how I’m doing and if I have any questions. He makes me feel like it is OK to ask a question. He doesn’t sugar coat anything, he tell you like it is. He moves fast but is a veteran doctor so it makes you feel secure.
What's one piece of advice would you give a prospective patient of David Nash at Reproductive Gynecology & Infertility?
Don’t be intimidated to ask questions. Dr Nash is kind and caring and will answer them.
During treatment, were you treated like a number or a human with David Nash at Reproductive Gynecology & Infertility?
Dr Nash is always very kind, he explains what he’s doing when he’s doing a treatment. He asks how I’m doing. He makes me feel very comfortable and able to ask questions
Describe the protocols David Nash used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
3- iui’s with letrozole Then moved onto IVF Egg retrieval- with AM injections In process of transfer
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Michelle Atkins )
The nurse and staff was so caring and compassionate. They answered all my questions and every time I called and had a question they never made me feel stupid or like I was bothering them. They always make me feel good and supported when I’m their or on the phone with them. You can tell they truly care about me.
Describe your experience with Reproductive Gynecology & Infertility.
RGI as a whole is so informative, helpful, caring and kind. It’s always clean. They offer everything their is regarding fertility and are up to date on all the new tests and procedures. When you walk in the door you are welcome me with mark smiles from people who care.
Describe your experience with your monitoring appointments at Reproductive Gynecology & Infertility.
The time was when I could come in for my schedule, they were always in the morning but I don’t think there was a specific time frame I had to go.
Describe the costs associated with your care under David Nash at Reproductive Gynecology & Infertility.
In total we have spent over $20k this is for the IUI’s, IVF with genetic testing
10
Doctor
David Nash
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2019, Unknown Success
NPS
10
NPS
10
Age 27 - 29
Male Factor
PCOS
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Maseelall] was very descriptive with the procedures and costs. She told us what we needed to do next and she had us get blood work and she followed up quickly. Shes helped us numerous times try to apply for grants and has even recommended them to us as well. Shes very compassionate and helps through every step of the way. Would recommend her to anyone...She stated that we would need to do a sperm freeze to make sure we had a chance for when we came up with the money for ivf. She wanted me to get on birth control to make my menstrual cycles a little more normal. She tried to do everything she could for our health and future.
The labs and cycle was around 10,500 with 5,000 additional cost for medication [at Reproductive Gynecology]. Did offer guarantee up to 3 cycles for 25,000 or money back...The clinic is very nice and clean. It's very welcoming and everyone is so nice. They have private rooms that make you feel comfortable even when sometimes the situation is ackward. It was nice to be able to have the testing done before we got there to be able to discuss everything then.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
She cared about us as well as our future and gave options that ivf was going to be our only shot and gave us hope that way. She was very descriptive with the procedures and costs. She told us what we needed to do next and she had us get blood work and she followed up quickly. Shes helped us numerous times try to apply for grants and has even recommended them to us as well. Shes very compassionate and helps through every step of the way. Would recommend her to anyone.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Know that she is going to lead you down a path for happiness but she also has to be honest with you about what will need to happen
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
She explained everything in detail and she wanted to make sure we understood everything and our next options.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
She stated that we would need to do a sperm freeze to make sure we had a chance for when we came up with the money for ivf. She wanted me to get on birth control to make my menstrual cycles a little more normal. She tried to do everything she could for our health and future.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
They were very nice and thorough with their questions. So friendly and made you feel comfortable and welcomed.
Describe your experience with Reproductive Gynecology & Infertility.
The clinic is very nice and clean. It's very welcoming and everyone is so nice. They have private rooms that make you feel comfortable even when sometimes the situation is ackward. It was nice to be able to have the testing done before we got there to be able to discuss everything then.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
The labs and cycle was around 10,500 with 5,000 additional cost for medication. Did offer guarantee up to 3 cycles for 25,000 or money back
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
We never discussed this
10
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 36 - 37
Tubal Blockage
Income $100K - $199K
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Nash performed surgery to correct the previous physician’s mistakes and removed a portion of my Fallopian tube that although was not an immediate danger to conceiving a child, could have been an increased risk for cancer down the road. ... Dr. Nash is nothing short of an absolute professional. He has been compassionate during our appointments while always ensuring that all bases were covered and that we were always progressing towards the end goal of conceiving a child.
The compassion and thorough review from everyone at the clinic [Reproductive Gynecology] really made us feel as if we were valued as individuals, rather than another name or number on a sheet. ... It seemed as if they all were there because they believed in the mission of the clinic to help with all infertility issues, and that was a breath of fresh air in comparison to the previous care we had received.
How was your experience with David Nash at Reproductive Gynecology & Infertility?
Dr. Nash is nothing short of an absolute professional. He has been compassionate during our appointments while always ensuring that all bases were covered and that we were always progressing towards the end goal of conceiving a child.
What's one piece of advice would you give a prospective patient of David Nash at Reproductive Gynecology & Infertility?
Be fully committed to the fertility program that Dr. Nash will outline for you as he is fully committed to your success in conceiving.
During treatment, were you treated like a number or a human with David Nash at Reproductive Gynecology & Infertility?
When my husband and I first went to see Dr. Nash it was a world of difference from the previous care we had received. Instead of being hurried in and out of the office, Dr. Nash took time to put a plan together to not only ensure that we had the best chance of conceiving with IVF but explain all of the options that we could utilize to increase our chances success. Furthermore, Dr. Nash performed surgery to correct the previous physician’s mistakes and removed a portion of my Fallopian tube that although was not an immediate danger to conceiving a child, could have been an increased risk for cancer down the road. It is for that reason that we are thankful that we found RGI and Dr. Nash.
Describe the protocols David Nash used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
My husband and myself both had our blood tested to ensure that their were no increased genetic risks in conceiving. Having found out that I was never vaccinated for chicken pox, Dr. Nash immediately scheduled the vaccination so we could keep moving forward as quickly as possible. My husbands semen sample was examined even though there was already an analysis on file to make double certain that everything we could do to ensure a high success rate was done. Lastly, Dr. Nash scheduled me for surgery to remove the parts of my Fallopian tubes that had been left by the previous physician/surgeon. This meant the most to me as leaving the tube ends as they were would have left us at an increased risk for an ectopic pregnancy, which I had already gone through prior to seeking Dr. Nash’s opinion.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
Every nurse and staff member, from the nurses to the clerical staff was a pleasure to work with. It seemed as if they all were there because they believed in the mission of the clinic to help with all infertility issues, and that was a breath of fresh air in comparison to the previous care we had received.
Describe your experience with Reproductive Gynecology & Infertility.
We honestly have no weaknesses to report. The compassion and thorough review from everyone at the clinic really made us feel as if we were valued as individuals, rather than another name or number on a sheet.
Describe the costs associated with your care under David Nash at Reproductive Gynecology & Infertility.
$8,000.00 for the egg retrieval and implantation plus $1,000.00 for embryo storage plus the cost of medications.
Describe David Nash's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
N/A
10
Doctor
David Nash
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
3
NPS
3
Age 30
Diminished Ovarian Reserve
Male Factor
European
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
We have maybe spent a total of 10 minutes with this Doctor [Dr. Maseelall]. Our initial visit was to meet with her and discuss our concerns, an initial internal exam and bloodwork for myself and a semen analysis for my husband. The second time we met with her was nearly 2 months later when she sat us down to tell us my husband has azoospermia and I have a lowered egg reserve. Overall this is incredibly disappointing to me and I would expect a doctor
The biggest weakness that I can say is the lack of communication and the inability to reach someone quickly at this clinic [Reproductive Gynecology]....This doctor and office as a whole is incredibly busy and doesn't seem to have the time or resources available to individually address each person as needed. Phone calls often go unanswered for days if even at all and trying to actually reach someone outside of the receptionist is nearly impossible.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
We have maybe spent a total of 10 minutes with this Doctor. Our initial visit was to meet with her and discuss our concerns, an initial internal exam and bloodwork for myself and a semen analysis for my husband. The second time we met with her was nearly 2 months later when she sat us down to tell us my husband has azoospermia and I have a lowered egg reserve. Overall this is incredibly disappointing to me and I would expect a doctor to spend more time explaining the situation, the plan moving forward and to actually deliver the news herself rather than relying on her lab techs and nurses to do so.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Don't expect a lot of help if you are dealing with male infertility. You will immediately be referred to a Urology specialist and told to contact Dr. Maseelall's office once you meet with the urologist and know what he recommends. We have basically been completely handed off with no direction or assistance or even hope of finding a good solution.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
This doctor and office as a whole is incredibly busy and doesn't seem to have the time or resources available to individually address each person as needed. Phone calls often go unanswered for days if even at all and trying to actually reach someone outside of the receptionist is nearly impossible. Expect to wait weeks or months to get an appointment and most disappointing of all the Dr. did not even give our diagnosis in person but rather a lab tech called to tell us the disappointing news.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
I would say the nursing staff has been the most helpful and compassionate of all. They were always friendly and tried to supply answers and explain the situation if possible. They were very gentle and acted like they cared.
Describe your experience with Reproductive Gynecology & Infertility.
The biggest weakness that I can say is the lack of communication and the inability to reach someone quickly at this clinic. I am the type of person that wants answers and would like someone to be there to help me when needed, especially if I am shelling out thousands of dollars. I do like the convenient location and the fact that the labs and semen analysis labs are all contained within their office, the external hospital labs are right downstairs so this really helps if you are in a time crunch. Overall however we are not overly impressed and we have started to explore other options and doctors.
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Failed to call with results
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
Again going back to the lack of communication with this particular clinic we have found that we have to constantly follow up and make sure things get done. We had to follow up and call the doctor ourselves to get our results and schedule our appointments once the results were in. I feel like we have done a lot of chasing rather than receiving a lot of assistance and care.
3
Doctor
Priya Maseelall
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
3
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
3 of 5
Scheduling
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
6
NPS
5
Age 31
1 Fertility Medications
Male Factor
European
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
I felt indifferent with Dr. Maseelall with how she viewed my wife and I as a patient. When we would meet with Dr. Maseelall she would act pleasant. However, she would not elaborate on information and seemed to rush through consolations.... Dr. Maseelall is a very intelligent doctor, with a vast knowledge of infertility. She is also not afraid to admit when an issue is beyond her expertise and will suggest seeing another doctor to assist with the treatment. However, she often lacks the ability to be fully detailed or to thoroughly explain test results or treatment.
The clinic staff [Reproductive Gynecology] is very kind but at times they are overworked it seems and they may take a little while to follow through with call backs. Also, at times there seems to be confusion with staff based on what another staff member will say will occur when you call back to follow up.... The nursing staff is willing to answer questions and follow through with requests. However, they are often left in the dark by Dr. Maseelall and other doctors.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr. Maseelall is a very intelligent doctor, with a vast knowledge of infertility. She is also not afraid to admit when an issue is beyond her expertise and will suggest seeing another doctor to assist with the treatment. However, she often lacks the ability to be fully detailed or to thoroughly explain test results or treatment. She also often rushes through consolations, which may make you feel as if another appointment is more important. Lastly, her office at times is poor at returning calls or following through with actions unless you remind them, such as providing records to another doctor.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Be aware that Dr. Maseelall and her staff may not return calls or may rush through appointments. You must be willing to slow her down during an appointment or constantly be willing to have follow-up calls to check in, which can be difficult emotionally especially when you just find out about infertility.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
I felt indifferent with Dr. Maseelall with how she viewed my wife and I as a patient. When we would meet with Dr. Maseelall she would act pleasant. However, she would not elaborate on information and seemed to rush through consolations. Her office at times would also be quite poor about returning calls.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
The nursing staff is willing to answer questions and follow through with requests. However, they are often left in the dark by Dr. Maseelall and other doctors.
Describe your experience with Reproductive Gynecology & Infertility.
The clinic staff is very kind but at times they are overworked it seems and they may take a little while to follow through with call backs. Also, at times there seems to be confusion with staff based on what another staff member will say will occur when you call back to follow up.
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Failed to call with results
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
The clinic has had issues with sending results to another doctor that Dr. Maseelall recommended, despite Dr. Maseelall stating she would do so. When I called to confirm the results were sent, the nurse was confused about the request as the doctor did not inform her and as result they wee not sent. Also, after conducting tests, the office failed to call my wife and I to schedule a follow up consultation, despite the office saying they would.
6
Doctor
Priya Maseelall
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
2 of 5
5
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 29
2 Fertility Medications
Anovulation
Diminished Ovarian Reserve
Unexplained
European
Income $50K - $99K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Priya Maseelall is AMAZING! From my first consult with her to still working with her at every appointment. She genuinely cares about my husband and I and our situation. Her goal is to get us pregnant ASAP in the most cost effective way, she understands the financial struggles through all of this and ho expensive it can be. When she found out I had low AMH levels at 28, she called me right away and told me we HAVE to be more aggressive
The nursing staff [Reproductive Gynecology] all knows my name, my husbands name, and our situation. They are always so compassionate and friendly from check in to check out.... Their strengths are EVERYTHING. There is seriously not one thing I was ever upset about. I have never been happier and more comfortable at a Doctors office. The receptionist, nurses, and all the doctors CARE. They all stay updated on your journey and know who you are as a person and a patient.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
Priya Maseelall is AMAZING! From my first consult with her to still working with her at every appointment. She genuinely cares about my husband and I and our situation. Her goal is to get us pregnant ASAP in the most cost effective way, she understands the financial struggles through all of this and ho expensive it can be. When she found out I had low AMH levels at 28, she called me right away and told me we HAVE to be more aggressive I need to get you pregnant ASAP. Hearing those words reassured me I was at the right place with the right Doctor. I had bounced around from my OBGYN to an Endocrinologist to getting so much blood work, MRI, and other costly tests done all for them not to have any answers. I was referred to this clinic by friends who have achieved pregnancy through them and I felt "at home" from my first appointment. You can tell how much Priya cares about each of her patients and she is an amazing support system through the process. She answers all of our questions thoroughly and until we completely understand. She always reassures us and lets us know what our next options are so we can start planning if this option doesn't work. I can't recommend Priya Maseelall enough!!
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
She has great bed side manners and such a warm personality, but she is also blunt and will tell it like it is. I appreciate that, I don't like the beating around the bush. But, she always tells it the way it is without being harsh, she does it in such a kind way and that she really wants you to understand.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
The nurses, receptionist, and Doctor all know me and my husband by name when we show up for the appointments. Even when I all in to ask a questions they know exactly who I am! They really care and are a great support system through this process.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
I have been without a period for over a year, with no explanation from countless doctors or tests. Once I saw Priya Maseelall at my first visit, she looked over all my labs and results and said I have a strong suspicion you have a low egg count, so time is not on our side. We started Clomid and the trigger shot right away, she explained when exactly to take the medicine and shot. I then started progesterone pills after that. She let us know when to do times intercourse and the pregnancy test. My first pregnancy test was negative , so I stopped the progesterone and she reassured me I would have a period because it thickened my lining. I was actually excited I FINALLY got a period and felt like I was on the right path. Of course, I was upset I didn't have a positive pregnancy test also. I started another round of Clomid, went to the Doctor yesterday and she said I had 3 great eggs and a much thicker lining. They did the shot in the office and told us when to do timed intercourse and when to start progesterone again. She also tells me which day to take the pregnancy tests. I am waiting to see how this round turns out. But, with my low ovarian reserve, she let us know next step is to repeat Clomid and shot but try IUI. If that doesn't work we need to look into IVF or start fertility shots. She let us know the cost, benefits, down sides, and side effects of each. They are always so thorough and making sure you leave understanding everything and feel comfortable. They also provide me with pre-natals so I never run out!
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
The nursing staff all knows my name, my husbands name, and our situation. They are always so compassionate and friendly from check in to check out.
Describe your experience with Reproductive Gynecology & Infertility.
Their strengths are EVERYTHING. There is seriously not one thing I was ever upset about. I have never been happier and more comfortable at a Doctors office. The receptionist, nurses, and all the doctors CARE. They all stay updated on your journey and know who you are as a person and a patient. You can tell each worker there genuinely cares and their goal is to get you pregnant!! The only thing I could think to change is if appointments before yours run long, you have to wait, but I think it is like that everywhere so it doesn't bother me too much. I felt so hopeless and lost going from Doctor to Doctor, it wasn't until I started seeing RGI that I felt peace, a sense of calm, and that I was in the right hands and place. If you are in the NE OH area they are the only Doctors I would recommend for infertility.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
I pay $60 every visit for my co-pay. My Clomid is around $20 a prescription, my trigger shots are around $105, and my progesterone was around $40. My tests, blood work, lab work has probably totaled close to a few thousand dollars by now.
10
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
7
NPS
6
Age 32
3 IUI
Male Factor
South Asian
Income $100K - $199K
Engineer
Only Doc Seen
Neutral
Doesn't Recommend
Unsuccessful
I feel that he’s [Dr. David Nash] a good doctor but sticks to the protocol. I did IUI with him and he gives medication based on a same protocol not considering my situation.. also we have MFI and no cure or coursenof action has been given for that. We’re juat trying to do IUI to increase Chance of pregnancy but hubby still has MFi... IUI- I did a Clomid-ovidrel-IUI three times so far and no pregnancies yet. He did semen analysis on my husband and found MFI but no treatment plan has been offered for that which I thought was weird! I wish he treated the underlying cause and not just treat the result..
It’s very hard to reach the nurse on the phone at this clinic [Reproductive Gyneocology-Akron]!!! You have to leave a voicemail with your question and they get back when they’re free... and when they do I may be busy so we kee missing each other... I was waiting for my diagnostics c results FOREVer. I called before my appmt and they told me the results on phone but when I came in for the appmt, they said they didn’t receive the results back!! Then whose result did I hear on the phone??
How was your experience with David Nash at Reproductive Gynecology & Infertility?
I feel that he’s a good doctor but sticks to the protocol. I did IUI with him and he gives medication based on a same protocol not considering my situation.. also we have MFI and no cure or coursenof action has been given for that. We’re juat trying to do IUI to increase Chance of pregnancy but hubby still has MFi
What's one piece of advice would you give a prospective patient of David Nash at Reproductive Gynecology & Infertility?
He’s good at what he does. The clinic is not open on weekends so if you have a procedure it has to wait until Monday
During treatment, were you treated like a number or a human with David Nash at Reproductive Gynecology & Infertility?
He has good bedside manners and schedules visits with flexibility.
Describe the protocols David Nash used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
IUI- I did a Clomid-ovidrel-IUI three times so far and no pregnancies yet. He did semen analysis on my husband and found MFI but no treatment plan has been offered for that which I thought was weird! I wish he treated the underlying cause and not just treat the result..
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
They ask everything to Dr Nash and it’s very hard to reach the nurse on the phone at this clinic !!! You have to leave a voicemail with your question and they get back when they’re free... and when they do I may be busy so we kee missing each other sigh..
Describe your experience with Reproductive Gynecology & Infertility.
Like I mentioned, reaching nurse or doctor is not straight forward and you can’t reach them right when you call. You’re have to leave a voicemail and they contact you back which delays the process and missed calls..
Describe the costs associated with your care under David Nash at Reproductive Gynecology & Infertility.
I think IUI cuclis with medication costs $1200z IVF is $15k
Describe David Nash's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
Haven’t done this but I know the RGI clinic does it
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Failed to call with results
  • Lost results
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
I was waiting for my diagnostics c results FOREVer. I called before my appmt and they told me the results on phone but when I came in for the appmt, they said they didn’t receive the results back!! Then whose result did I hear on the phone??
7
Doctor
David Nash
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
6
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 34
1 IUI
Male Factor
European
Income $50K - $99K
1st of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Priya Maseelall] is very kind and caring. She layed out a plan A, B and C before we had to make a choice how we wanted to proceed. I felt informed and in control of my care. When I told her we were preparing for more aggressive treatment she literally squealed with excitement for us!... 150mg clomid days 3-7. The idea being that more targets would hopefully be easier to hit for my husbands 3% normal semen. Moving onto iui while on my final round of clomid. This was her original recommendation. We dont expect iui to be successful and will move on to IVF in the new year.
RGI has a few locations making it easy to get to and also to get seen. I was unable to make the availanke times work at my home location for one particular ultrasound, so they offered me aome alternative times at a near by location. But the biggest strength RGI has is that all the doctors there have personallu experienced infertility personally. I believe this has lead to an exceptional standard of care and a really caring approach.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
She is very kind and caring. She layed out a plan A, B and C before we had to make a choice how we wanted to proceed. I felt informed and in control of my care. When I told her we were preparing for more aggressive treatment she literally squealed with excitement for us!
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Air you concerns but at the end of the day is my only regret is not taking her recommended course of action right away.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
She is so sweet and genuinely seems like she she is as I vested in getting you pregnant as you are.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
150mg clomid days 3-7. The idea being that more targets would hopefully be easier to hit for my husbands 3% normal semen. Moving onto iui while on my final round of clomid. This was her original recommendation. We dont expect iui to be successful and will move on to IVF in the new year.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
I honestly dont find them particularly memorable. But that's not a bad thing, more like you dont notice your car when its running well. They seem like a well oiled machine doing a great job.
Describe your experience with Reproductive Gynecology & Infertility.
RGI has a few locations making it easy to get to and also to get seen. I was unable to make the availanke times work at my home location for one particular ultrasound, so they offered me aome alternative times at a near by location. But the biggest strength RGI has is that all the doctors there have personallu experienced infertility personally. I believe this has lead to an exceptional standard of care and a really caring approach.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
So far i have only had a comprehensive work up under her care and 5x cycles of clomid. Most of the diagnostice testing was covered by my insurance but the staff were thorough in checking what i could get covered and what i couldnt. So so far it has been bery affordable
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
Has not applied to me yet
10
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
9
NPS
9
Age 31 - 32
1 IVF
1 Egg Freezing
Endometriosis
Tubal Blockage
Only Doc Seen
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Priya Maseelall] talked to us like people, however, did not explain as much as I had wished she did...She is a very sweet person, however, I believe that she gave us a sort of false hope as to the likelihood of getting pregnant. I have been a patient since early 2017 and have continued into 2018 as we are now looking into additional options of trying to conceive...IVF cycle after a tube removal and removal of "sever" endometriosis. Injections produced 5 egg, 1 embryo from there. Frozen transfer. In preparation of the transfer, the uterine lining was not thickening tried estrogen and progesterone in oil. Did not work. Then we tried it "naturally" result was that the lining thickened up and completed a transfer.
Strength [at Reproductive Gynecology]: they are very knowledgeable and compassionate. Weakness: they did not explain the likelihood of conception occurring in my situation...I had an HSG completed by Dr. Nash. After, he had told me "everything is good" I responded, "the tubes are open?" "yes". I was elated, however, the next day I had gotten a call that I needed surgery because of a hydrosalpinx that needed to be removed and the doctor may remove both tubes. I was then devastated.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
She is a very sweet person, however, I believe that she gave us a sort of false hope as to the likelihood of getting pregnant. I have been a patient since early 2017 and have continued into 2018 as we are now looking into additional options of trying to conceive.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
To ask as many questions as possible, it is the doctor's duty to inform you of every possibility and/or outcome.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
She talked to us like people, however, did not explain as much as I had wished she did.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
IVF cycle after a tube removal and removal of "sever" endometriosis. Injections produced 5 egg, 1 embryo from there. Frozen transfer. In preparation of the transfer, the uterine lining was not thickening tried estrogen and progesterone in oil. Did not work. Then we tried it "naturally" result was that the lining thickened up and completed a transfer.
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Michelle )
Michelle and Emily were excellent. Quick to return a phone call and took the time needed to demonstrate and explain everything.
Describe your experience with Reproductive Gynecology & Infertility.
Strength: they are very knowledgeable and compassionate. Weakness: they did not explain the likelihood of conception occurring in my situation. Example: me "so once the embryo is transferred there wouldn't be any issues with it implanting and me carrying a baby right?" "no, of course not, your problem is the ovaries, not the uterus:- Dr. M. I did not anticipate that the transfer would be unsuccessful because of "egg quality" due to "major damage" from endometritis and 2 surgeries that had taken place 6 months prior.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
IVF cost to the doctor alone was about $12,000.00
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
None. I am under 35 so a transfer of 1 embryo made sense.
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
I had an HSG completed by Dr. Nash. After, he had told me "everything is good" I responded, "the tubes are open?" "yes". I was elated, however, the next day I had gotten a call that I needed surgery because of a hydrosalpinx that needed to be removed and the doctor may remove both tubes. I was then devastated.
9
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
9
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2018, Unknown Success
NPS
10
NPS
10
Age 25 - 30
1 IUI
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
I love that we got to meet such a caring, down to earth, very passionate and honest doctor [Dr. Priya Maseelall]! She goes out of her way to make sure everything is being done that’s possible to do for her patients! She makes us feel very confident after every appointment that we understood anything we might of not understood or had questions about! ... When we first found out about my husbands low sperm count it was during our iui treatment. The doctor was very understand on us still wanting to continue to ivf instead of doing more iui treatments that would not result in a pregnancy at all because of his low sperm counts.
The nursing staff [at Reproductive Gynecology] is so amazing! They are very caring when it comes to the patients each one has a different reason as to why they are they but the nurses still treat every one as if they are their friends or family they have known their entire life and I just love that about them! They are always so happy to see the patients and their journey no matter the outcome!!
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
I love that we got to meet such a caring, down to earth, very passionate and honest doctor! She goes out of her way to make sure everything is being done that’s possible to do for her patients! She makes us feel very confident after every appointment that we understood anything we might of not understood or had questions about! If anyone has any doubts about fertility doctors please do not doubt this doctor she’s amazing in every way that you want your fertility doctor to be amazing at! The nurses in the clinic are so welcoming and always happy to see you and your journey no matter the outcome! Everyone goes above and beyond in the office and I could not be more happy that we found this clinic of nurses and our doctor! This journey has been hard on us but they all have made it much easier and more calm for us! I hope that more patients will choose this doctor and office to continue on their fertility journey with because it was the best decision we made in our journey!!
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
This doctor is very passionate about her job and her patients! I could not ask for a better doctor! She’s amazing and the best at what she does!
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
I love that we got to meet such a caring, down to earth, very passionate and honest doctor! She goes out of her way to make sure everything is being done that’s possible to do for her patients! She makes us feel very confident after every appointment that we understood anything we might of not understood or had questions about! If anyone has any doubts about fertility doctors please do not doubt this doctor she’s amazing in every way that you want your fertility doctor to be amazing at! The nurses in the clinic are so welcoming and always happy to see you and your journey no matter the outcome! Everyone goes above and beyond in the office and I could not be more happy that we found this clinic of nurses and our doctor! This journey has been hard on us but they all have made it much easier and more calm for us! I hope that more patients will choose this doctor and office to continue on their fertility journey with because it was the best decision we made in our journey!!
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
When we first found out about my husbands low sperm count it was during our iui treatment. The doctor was very understand on us still wanting to continue to ivf instead of doing more iui treatments that would not result in a pregnancy at all because of his low sperm counts. She was and has been very helpful during this entire journey!
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
The nursing staff is so amazing! They are very caring when it comes to the patients each one has a different reason as to why they are they but the nurses still treat every one as if they are their friends or family they have known their entire life and I just love that about them! They are always so happy to see the patients and their journey no matter the outcome!!
Describe your experience with Reproductive Gynecology & Infertility.
The clinic has a very warm welcoming feel when you come in the front door! Everyone one is so nice that you meet and really gets to know you and remembers you when you come back each time no matter how much time has passed since your last appointment! The only thing I would say is parking sometimes does get full but there is always a parking space even though it’s packed sometimes!! They also give you parking tokens so never worry about paying for parking!
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
We did not have insurance to pay for any of our journey while undergoing fertility treatments so we paid mostly out of pocket!
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
For my age we discussed only doing one embryo which I was perfectly fine with!
10
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2008 - 2018, Unknown Success
NPS
10
NPS
10
Age 20 - 30
Tubal Blockage
Black or African-American
Income $0 - $49K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Nash is a wonderful and caring doctor. He always greets you by name and with a smile on his face. Every appointment he wants to make sure that we are still on track with trying to have a baby. At the end of every appointment we always go over the next steps and he always ask if I don't understand anything. What I like most about him is that he genuinely cares for his patients by volunteering his personal time in different community events to raise money for IVF.
The clinic [Reproductive Gynecology] is well staff with nurses and doctors who are very informational. The office is clean and has private rooms for your family. They are located within a hospital which gives the convenience of blood work and other test because you don't have to walk very far. One thing that they can work to improve is patient wait time. I have waited for up to 45 minutes just to be seen due to overbooking.... I greatly appreciated that the nursing staff
How was your experience with David Nash at Reproductive Gynecology & Infertility?
Dr. Nash is a wonderful and caring doctor. He always greets you by name and with a smile on his face. Every appointment he wants to make sure that we are still on track with trying to have a baby. At the end of every appointment we always go over the next steps and he always ask if I don't understand anything. What I like most about him is that he genuinely cares for his patients by volunteering his personal time in different community events to raise money for IVF.
What's one piece of advice would you give a prospective patient of David Nash at Reproductive Gynecology & Infertility?
One piece of advice that I would give a prospective patient is to never go into his office with a perceived notion. In many appointments I went into his office with a negative mindset that he wouldn't be able to help me but to my surprise he always had different options. Whether is be a different form of medication or a surgery that he was able to perform, either way I always left satisfied.
During treatment, were you treated like a number or a human with David Nash at Reproductive Gynecology & Infertility?
Dr. Nash and his team has always greeted my husband and I by name rather than just another appointment. Throughout my visits with Dr. Nash I always have appreciated that he was able to tell me straight forward the good news also bad. As a doctor he makes it a point to form a relationship with his patients by showing compassion during the times when we need it the most.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
I greatly appreciated that the nursing staff always operated in privacy from the financial aspect to our actual go forward plan. Dealing with infertility can be embarrassing if you are still learning the entirety of its nature and how to accept it. They were always compassionate and positive after each appointment.
Describe your experience with Reproductive Gynecology & Infertility.
The clinic is well staff with nurses and doctors who are very informational. The office is clean and has private rooms for your family. They are located within a hospital which gives the convenience of blood work and other test because you don't have to walk very far. One thing that they can work to improve is patient wait time. I have waited for up to 45 minutes just to be seen due to overbooking.
Describe the costs associated with your care under David Nash at Reproductive Gynecology & Infertility.
I have had 3 different surgeries with doctor Nash dealing with my tubal blockage totaling around $20,000. My current plan for IVF is $8,000 and medications $3,000-$7,000. My insurance doesn't cover any of that.
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
while I was taking a prenatal vitamin I needed a refill but with a doctors approval. My pharmacist called my doctors office but no one responded to them so I had to call also. In total I did not have my proper medication for almost 2 weeks which I was very upset about.
10
Doctor
David Nash
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
10
NPS
7
Age 26
1 IUI
Unexplained
European
Income $50K - $99K
Sales Representative
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
I am so thankful we found dr Mooney. We always felt taken care of and like he truly cared about us succeeding at starting a family. There were a few appointments I felt confused when I left and had to call back in the office to clarify medication or when to start it, etc. but over all our experience with Dr. Mooney has been fantastic.... Dr Mooney doesn’t believe in continuing to do something if it’s not working.
If it weren’t for the amazing care we receive with dr Mooney, we likely would have already switched clinics [rom Reproductive Gynecology] because of the nurse and office staff. Getting a nurse to call you back is very difficult. We also have received some very stressful information from nurses that came back to be incorrect and almost resulted in a cancelled IUI but of course, no one would call me back. I was also given incorrect medication directions by a nurse and it would have wasted the entire cycle if I hadn’t called back and clarified with another nurse. I feel like we are paying way too much money for me to still have to constantly verify things and be on edge that something else is going to happen.
How was your experience with Stephen Mooney at Reproductive Gynecology & Infertility?
I am so thankful we found dr Mooney. We always felt taken care of and like he truly cared about us succeeding at starting a family. There were a few appointments I felt confused when I left and had to call back in the office to clarify medication or when to start it, etc. but over all our experience with Dr. Mooney has been fantastic.
What's one piece of advice would you give a prospective patient of Stephen Mooney at Reproductive Gynecology & Infertility?
He tells it like it is so you have to be okay with a blunt doctor.
During treatment, were you treated like a number or a human with Stephen Mooney at Reproductive Gynecology & Infertility?
It doesn’t matter how busy dr Mooney is it if he comes in late for a consult, when you’re in the room with him you have his undivided attention. You are the most important thing in that moment. He’s great for a pep talk after a negative cycle, as well.
Describe the protocols Stephen Mooney used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
Our very firsy protocol was trying clomid + trigger shot. We thought I just needed to ovulate and we’d be pregnant but I started my period before the two week wait was up so the next cycle we did clomid + trigger shot + progesterone. This cycle failed as well so we scheduled the next cycle the same way but also made an appt for a consult to discuss the next step for us. Dr Mooney doesn’t believe in continuing to do something if it’s not working. So, we had a consult and decided to try IUI with cycles 4-6 and then starting with cycle 7, move on to IVF if I’m not pregnant yet. He wasn’t necessarily confident in the IUI working because we have no make factor and my only Issue is low egg count. But with insurance requirements, I had to complete 6 cycles before moving into something else so the idea was, “why not?” We had nothing to lose. We switched to letrozole + trigger + IUI + progesterone. We are currently on cycle 5 in total, the second IUI cycle. If this cycle doesn’t work, we will do one more and move on to IVF.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
If it weren’t for the amazing care we receive with dr Mooney, we likely would have already switched clinics because of the nurse and office staff. Getting a nurse to call you back is very difficult. We also have received some very stressful information from nurses that came back to be incorrect and almost resulted in a cancelled IUI but of course, no one would call me back. I was also given incorrect medication directions by a nurse and it would have wasted the entire cycle if I hadn’t called back and clarified with another nurse. I feel like we are paying way too much money for me to still have to constantly verify things and be on edge that something else is going to happen.
Describe your experience with Reproductive Gynecology & Infertility.
I would want a new patient to know that it is very difficult to get an actual Person on the phone. Be prepared to leave messages and wait by your phone for a call back. It would also be stellar to know up front about any costs that you will need to pay for up front so you come prepared, and don’t have to scramble. If the office was more organized and communicated better I think this would be a much less stressful experience.
Describe the costs associated with your care under Stephen Mooney at Reproductive Gynecology & Infertility.
Each IUI cycle is roughly $1200 for us WITH insurance. We’ve spent roughly 10-12 thousand between all the diagnostic procedures, ultrasounds, and cycles.
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
I was told to start progesterone immediately by the nurse though I was still on my period and had not even ovulated yet. I went in for an appt that was “lost” but couldn’t be rescheduled because it was my follicle scan so dr Mooney was not prepared to treat me that day and I felt like I wasn’t taken care of. It was also my first treatment cycle and he was so flustered that they didn’t go over any medication with me or anything. I had to call back in to get clarification on many things. They have forgotten to have me sign crucial paperwork including one that determines insurance approving or rejecting claims and a consent form for letrozole.
10
Doctor
Stephen Mooney
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
7
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 30 - 31
Anovulation
PCOS
Income $50K - $99K
Teacher
Only Doc Seen
Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
I love having Priya [Dr. Maseelall] as my doctor! She’s kind, but also blunt about the next steps that need to be taken. She is very knowledgeable and will take all the right steps to help you along the journey of infertility.... I was diagnosed with PCOS. She did an ultrasound and blood work to confirm it. I then had an endometrial biopsy done to determine if I had what’s called “hyperplasia”. It was determined I had “simple hyperplasia” which is where my cells crowded together and became abnormal. Because of this, Priya put me on “Megace” for 3 months to get my cells back to normal. She also put me on Merformin to help with my PCOS. I had to return and get another biopsy done to make sure my cells were normal (which they were!).
The clinic [Reproductive Gynecology] is amazing! You get in fast, get out in a timely manner, and everything is handled professionally. I love everyone at this clinic! From the ladies at the front desk, to the nurses, doctors and financial advisor, everyone here is amazing and super helpful!... Michelle [a nurse] is amazing! She is there for you when needed, even if you feel like you are just calling to have a “dumb question” answered. She’s always there to help and returns your calls promptly. She makes you feel like part of her family!
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
I love having Priya as my doctor! She’s kind, but also blunt about the next steps that need to be taken. She is very knowledgeable and will take all the right steps to help you along the journey of infertility.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Just be sure you ask all the questions you would like to have answered. That’s what they are there for and they are more than happy to rid you of any confusion and help you to become more comfortable with this process!
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
Every time I enter the office, I am greeted with a smile! My appointment is very professional but Priya also makes me feel like she’s interested in my life other than jus my infertility. She makes it easy to talk to her and feel comfortable!
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
I was diagnosed with PCOS. She did an ultrasound and blood work to confirm it. I then had an endometrial biopsy done to determine if I had what’s called “hyperplasia”. It was determined I had “simple hyperplasia” which is where my cells crowded together and became abnormal. Because of this, Priya put me on “Megace” for 3 months to get my cells back to normal. She also put me on Merformin to help with my PCOS. I had to return and get another biopsy done to make sure my cells were normal (which they were!). I was then told we could begin the fertility treatment process, and we are now starting the process of IVF!
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Michelle Atkins)
Michelle is amazing! She is there for you when needed, even if you feel like you are just calling to have a “dumb question” answered. She’s always there to help and returns your calls promptly. She makes you feel like part of her family!
Describe your experience with Reproductive Gynecology & Infertility.
The clinic is amazing! You get in fast, get out in a timely manner, and everything is handled professionally. I love everyone at this clinic! From the ladies at the front desk, to the nurses, doctors and financial advisor, everyone here is amazing and super helpful!
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
The only major costs were the cost of the IVF cycle, and the blood work. This is only because my insurance is not the greatest and did not cover much on the blood work aspect. My husbands insurance covered a lot of the IVF cycle!
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
We have not gotten to this point yet.
10
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
10
NPS
7
Age 28
1 IUI
Anovulation
PCOS
European
Income $0 - $49K
Teacher
Only Doc Seen
Strongly Recommends
Neutral
Unsuccessful
He [Dr. Mooney] always greeted me by name, and took time to explain things and answer my questions...I immediately liked and felt at ease with him. He was knowledgeable and professional, but could also be a “regular guy” and help you relax and feel more at ease. He does have a tendency to try and lighten the mood which I enjoyed but someone else might not...He would also listen to my requests for my treatment and explain why he would agree or disagree but in the end he let me have the final say which I really appreciated. I felt heard and treated with respect. The only “negative” I can say is that he can come off as slightly “cocky” sometimes, but overall I don’t think that’s too much of a bad thing because I want my doctor to be confident in his abilities.
The clinic [Reproductive Gynecology] has multiple locations and extended hours including weekends so it is easy to get in at a time that works best for you. They were seemingly always running slightly behind, especially with afternoon appointments I would occasionally not go back until almost an hour after my appointment time. They also were not very sensitive when it comes to payment and they would not offer a payment plan when my insurance did not cover and I had to self pay. They did offer a self pay “discount” but every appointment cost at least $200 and I had them about once a week so it was very expensive and they didn’t seem to care or offer any alternatives.
How was your experience with Stephen Mooney at Reproductive Gynecology & Infertility?
When I first met with Dr. Mooney for the consultation I immediately liked and felt at ease with him. He was knowledgeable and professional, but could also be a “regular guy” and help you relax and feel more at ease. He does have a tendency to try and lighten the mood which I enjoyed but someone else might not. He was always willing to answer my questions, I had a lot. He would also listen to my requests for my treatment and explain why he would agree or disagree but in the end he let me have the final say which I really appreciated. I felt heard and treated with respect. The only “negative” I can say is that he can come off as slightly “cocky” sometimes, but overall I don’t think that’s too much of a bad thing because I want my doctor to be confident in his abilities.
What's one piece of advice would you give a prospective patient of Stephen Mooney at Reproductive Gynecology & Infertility?
Speak up when you have questions or concerns, and be prepared for a lot of emotions.
During treatment, were you treated like a number or a human with Stephen Mooney at Reproductive Gynecology & Infertility?
He always greeted me by name, and took time to explain things and answer my questions.
Describe the protocols Stephen Mooney used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
I started off using clomid (50) and dexamethasone to stimulate ovulation and lower testosterone, respectively. That was unsuccessful so I moved on to clomid 100 and produced one follicle and used the “trigger shot” that I can’t remember the name of. That cycle was unsuccessful so we started again at 100, no results, moved up to 150 and actually missed ovulation by the time I went for the mid cycle ultrasound so that cycle was essentially a bust. Next tried 150 clomid again, no results so we moved on to letrozole and still continued the dexamethasone. The first cycle was unsuccessful but we repeated the same dosage and had two follicles form, used the trigger shot again and I requested to use IUI at that time. We ended up with a negative test and have not returned since.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
The nursing staff was great, very friendly and sensitive to what I was going through. They were always willing to offer a smile or a hug, whatever I needed and I always felt like I was talking to friends when interacting with them.
Describe your experience with Reproductive Gynecology & Infertility.
The clinic has multiple locations and extended hours including weekends so it is easy to get in at a time that works best for you. They were seemingly always running slightly behind, especially with afternoon appointments I would occasionally not go back until almost an hour after my appointment time. They also were not very sensitive when it comes to payment and they would not offer a payment plan when my insurance did not cover and I had to self pay. They did offer a self pay “discount” but every appointment cost at least $200 and I had them about once a week so it was very expensive and they didn’t seem to care or offer any alternatives.
Describe the costs associated with your care under Stephen Mooney at Reproductive Gynecology & Infertility.
Each ultrasound visit was $200 for self pay. IUI was $500. Semen analysis was around $150. Clomid, and letrozole costs were quite small. The ovidrel shot was approximately $100 but I had a “compassion care” discount through the pharmacy.
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
I missed a cycle due to having my mid cycle ultrasound scheduled too late and I had already ovulated.
10
Doctor
Stephen Mooney
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
7
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
9
NPS
9
Age 30 - 31
1 IVF
PCOS
Tubal Blockage
Unexplained
Middle Eastern
Income $50K - $99K
Teacher
1st of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Maseelall was very kind with her words and actions. However, she was constantly in rush because she’d been very busy and more than half of times she was with trainees...very compassionate, explained all the options for us and recommended to go directly to IVF (we thank her for that)...she canceled our fresh cycle as she found that my lining was not ready yet (and we thank her for that courageous decision, too). However, she was more focused on the IVF than on the my health. For instance, she diagnosed me with PCOS but never prescribed medications for it.
This is a large clinic [Reproductive Gynecology] with multiple great doctors on board. It is often crowded but the privacy is always well preserved. The location pretty nice and the ambiance is relaxing, but the machine are little old. The prices are pleasantly very affordable as compared to other clinics. Plus one can pay in installments if need be...Michelle and the rest of the team were responsive, very efficient, helpful in addition to staying compassionate and cheerful constantly. Furthermore, it happened that we moved out of state just before the transfer and had to travel back to Akron only for the transfer. Michelle perfectly coordinated the process with the monitoring clinic
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
We went for Dr. Maseelall on the recommendation of my OB/GYN. On the first visit, Dr. Maseelall was very compassionate, explained all the options for us and recommended to go directly to IVF (we thank her for that). Furthermore, after egg retrieval, she canceled our fresh cycle as she found that my lining was not ready yet (and we thank her for that courageous decision, too). However, she was more focused on the IVF than on the my health. For instance, she diagnosed me with PCOS but never prescribed medications for it. She diagnosed me with «kissing ovaries» as it was always very hard to see my right ovary. However, during egg retrieval she said that she wasn’t interested to look for my right ovary since we had enough eggs from the left ovary. Finally, she never shared her email address with us.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Do your own research (if you’re already here it means you’re doing great job researching) and ask her as many questions as you can. Ask for your hormone levels —they won’t give it for you if you don’t ask. Ask what does everything mean during an ultrasound session. Don’t settle with a general «every thing is good». Ask what does it mean to have PCOS and how to treat it? Ask when are you allowed to have sex with your partner? Ask if you can pay in installments (our insurance didn’t cover so we’ve done that)
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr. Maseelall was very kind with her words and actions. However, she was constantly in rush because she’d been very busy and more than half of times she was with trainees
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Michelle Adkins)
For almost a year, we’ve had only two not so happy instances with Michelle when she insisted not to give us the dosage of the medications (we we’re paying out of pocket and we wanted to save on medications through a different pharmacy) but when she understood the issue she was so helpful. Then it seemed we were not enrolled for the first cycle, but this was a small miscommunication between the team (then we got the famous blue file). Other than these two instances, Michelle and the rest of the team were responsive, very efficient, helpful in addition to staying compassionate and cheerful constantly. Furthermore, it happened that we moved out of state just before the transfer and had to travel back to Akron only for the transfer. Michelle perfectly coordinated the process with the monitoring clinic even through the hard time of my first ectopic pregnancy of unknown location that ended with methotrexate injections. Also, we again moved to a third state, and Michelle again perfectly coordinated our embryos shipment and medical files transfer to the new clinic.
Describe your experience with Reproductive Gynecology & Infertility.
This is a large clinic with multiple great doctors on board. It is often crowded but the privacy is always well preserved. The location pretty nice and the ambiance is relaxing, but the machine are little old. The prices are pleasantly very affordable as compared to other clinics. Plus one can pay in installments if need be.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
Very very affordable as compared to other clinics: $200 for ultrasound, $5000 for retrieval, $1500 transfer, $150 embryo strorage
9
Doctor
Priya Maseelall
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
10
NPS
10
Age 37
1 IVF
Diminished Ovarian Reserve
Male Factor
Uterine Fibroids
Black or African-American
Middle Eastern
Native American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
I felt like a human with my doctor [Dr. Maseelall] because she took the time to know us and asked questions. She was always available to meet and discuss everything we were going through. Her disposition is amazing, warm, caring, and family oriented...great compassion and care for each phase of the process. Even when we found out that there was a fibroid over one of my ovaries, she made sure that let me know all that could and would be done to ensure our (eggs and me) safety.
Michelle and Emily [nurses at Reproductive Gynecology] are amazing. I was given their personal cell number to call if I had and concerns or complications. They were thorough, caring, direct, friendly, and excellent communicators. They made sure to teach my husband and myself on how to use the medicine. They knew who I was each time I came to my appointment. That added to the feeling of being seen as a person not a number.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr Maseelall is the best physician for IVF and our journey. She is so hands on and patient with you. She may run late for the next patient but that is due to her making sure you are feeling ok with everything before she ends your appointment. I truly appreciate that because IVF is scary and can be overwhelming. Dr Maseelall has great compassion and care for each phase of the process. Even when we found out that there was a fibroid over one of my ovaries, she made sure that let me know all that could and would be done to ensure our (eggs and me) safety. I will continue with her until we have a baby.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
I would tell any prospective patient to be patient at your appointment. She may run over and be a little late with your appointment but it's because she provides individual focus on you. Other than that, you will be comfortable and at ease with everything and everyone.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
I felt like a human with my doctor because she took the time to know us and asked questions. She was always available to meet and discuss everything we were going through. Her disposition is amazing, warm, caring, and family oriented.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
The treatment strategy that was used was IVF with ICSI. My husband had to go through a procedure called PESA due to not being able to release sperm. Due to that IVF with ICSI was the best and only option. I had to undergo surgery to remove fibroids before beginning the cycle of medicine. This was done because the best implantation place was where the fibroids were. Due to my age, 37, the protocol was semi aggressive to make sure I would get enough eggs that were healthy. I was prescribed injectable cetrotide, gonal-f, low dose hCG, novarel, and progesterone in oil. Also the hormones that I was taking could make the fibroids grow. My ovaries did respond to the treatment but not as well as we wanted. I was producing eggs but the were not maturing as fast as we wanted. In addition when it became time to retrieve my eggs there was a fibroid over the left ovary that made retrieval hard. The eggs we're compromised by trying to go through the fibroid, so no eggs were taking from that ovary. We only obtained one mature egg to fertilize. They used my husband's sperm that was collected through the PESA procedure to fertilize the egg. We had the 3day embryo transferred and waited. When it came time to have a pregnancy test and sonogram, we had learned that I had miscarried. Sadly since we only had one egg, we have to repeat the process all over again.
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Michelle Adkins)
Michelle and Emily are amazing. I was given their personal cell number to call if I had and concerns or complications. They were thorough, caring, direct, friendly, and excellent communicators. They made sure to teach my husband and myself on how to use the medicine. They knew who I was each time I came to my appointment. That added to the feeling of being seen as a person not a number.
Describe your experience with Reproductive Gynecology & Infertility.
This clinic was the best out of 3 that I had consults at. The clinic is clean and comfortable. The staff is caring, personable, and great at communicating with you. The physician staff is patient and thorough with you as well as your treatment. All positives and strengths considering what I experienced elsewhere.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
The financial cost was a little over $10,000 for one IVF cycle. That did not include the $3000-4000 in medication costs.
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
I did have questions about single vs multiple transfer in the beginning. But for the safety of both baby and mother, I see that single transfer is best in some cases. In my case, single was best.
10
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unknown Success
NPS
9
NPS
10
Age 33 - 35
3 IUI
1 IVF
Recurrent Pregnancy Loss
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. David Nash] works quickly, is usually early and does all procedures himself. He is very matter of fact and will answer your questions in a way that is easy to understand. He doesn't go into extreme detail about everything, but I also trust his judgment so I don't find that a problem. He is very kind and polite, but do not expect much small talk-no time is wasted under his care. A slight negative is that he often has students shadowing him, which may be uncomfortable for some people. It's never bothered me much and I haven't found them to be inappropriate, but it might put some people off.
IUI done with 2 inseminatins costs $750, hcg trigger is about $95. Most appointments are a $10 co-pay. IVF with ICSI is $10,000 ( does not include medications). Embryo freezing is $1,000 per year, less if there are 10 or more embryos. PGS is going to be $4,000...There aren't many options in the area for fertility clinics, but I don't have anything negative to say about anyone. Some days you might have to wait in the lobby or an exam room for a while before your doctor can see you. It's a very clean, warm atmosphere. I didn't have to wait very long to get an initial appointment
How was your experience with David Nash at Reproductive Gynecology & Infertility?
He works quickly, is usually early and does all procedures himself. He is very matter of fact and will answer your questions in a way that is easy to understand. He doesn't go into extreme detail about everything, but I also trust his judgment so I don't find that a problem. He is very kind and polite, but do not expect much small talk-no time is wasted under his care. A slight negative is that he often has students shadowing him, which may be uncomfortable for some people. It's never bothered me much and I haven't found them to be inappropriate, but it might put some people off.
What's one piece of advice would you give a prospective patient of David Nash at Reproductive Gynecology & Infertility?
Don't expect him to sugar coat anything, he'll tell you everything like it is. But he'll also answer your questions and explain anything you're unsure of.
During treatment, were you treated like a number or a human with David Nash at Reproductive Gynecology & Infertility?
He is very matter of fact and does not sugar coat things. I do not mind this care, I find it important that my doctor is honest. He also works very quickly, again, this is not a bad thing. That said, he has always been very kind and friendly and has an excellent bedside manner. I have only left RGI feeling dejected after confirming non-viable pregnancies. Most of the time, I feel a little more optimistic that they can help.
Describe the protocols David Nash used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
Several saline sonograms to look for uterine abnormalities, retained tissue or scarring, surgery to remove polyps and a septum and to explore the uterus and Fallopian tubes. 3 IUI cycles with clomid and a trigger shot, 1 miscarried natural pregnancy, IVF retrieval with Gonal F, Menopur and cetrotide. Cycle was switched to a freeze all after progesterone came back a little high during stims. 2 embryos out of 7 made it to Day 5 freeze quality. Lupron and estrogen to prepare for transfer with progesterone injections before and after transfer and during pregnancy while it lasted. The IVF pregnancy was non-viable and am currently waiting for recurrent miscarriage blood test results before starting another IVF cycle. This time is another Freeze all but with PGS.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
They're all very kind and efficient. Very organized and compassionate.
Describe your experience with Reproductive Gynecology & Infertility.
There aren't many options in the area for fertility clinics, but I don't have anything negative to say about anyone. Some days you might have to wait in the lobby or an exam room for a while before your doctor can see you. It's a very clean, warm atmosphere. I didn't have to wait very long to get an initial appointment
Describe the costs associated with your care under David Nash at Reproductive Gynecology & Infertility.
IUI done with 2 inseminatins costs $750, hcg trigger is about $95. Most appointments are a $10 co-pay. IVF with ICSI is $10,000 ( does not include medications). Embryo freezing is $1,000 per year, less if there are 10 or more embryos. PGS is going to be $4,000.
Describe David Nash's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
Dr. Nash strongly felt that a single embryo transfer was better for mine and a potential baby's health as multiples come with higher risk.
9
Doctor
David Nash
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
NPS
10
NPS
10
Age 31 - 33
1 IUI
Anovulation
Unexplained
Income $50K - $99K
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Mooney treated me like a friend! He is very professional but comes down to your level and explains EVERYTHING!..He started me out on clomid and monitored me with ultrasounds to see if my follicles we're growing...! Only one downfall...He is always running late! ...I just clicked with him on all levels! He has a great sense of humor and so compassionate with all of his patients! ...I love his honesty, demeanor, personality, just everything about him is inviting and I feel so comfortable and relaxed with him!!
The Canton office is small, but that's a good thing! There​are two nurses there [Repro Gyn] and they are always so happy and friendly! The Akron office is big and the front desk ladies are not so nice! All of the nurses though are amazing!...Roughly each cycle we did with follistim was $2000 each! We did 4 cycles with that! So $8000 including blood work, ultrasounds and office visit charges....[Nursing Staff] So sweet! Every single one of them!...
How was your experience with Stephen Mooney at Reproductive Gynecology & Infertility?
I can not describe enough praise for Dr Mooney! An example; he explained in terms exactly what is wrong with me! My regular gyno made me feel like I needed surgery and they wouldn't do anything else to help me! Dr Mooney immediately wanted to do an ultrasound to see what my gyno was talking about and he stopped our consultation to do it! And explained while the procedure that it was cosmetic and nothing to worry about! He then had us go back to the consultation room and laid everything out on the table! I just clicked with him on all levels! He has a great sense of humor and so compassionate with all of his patients! Only one downfall...He is always running late! It drives my husband crazy, but I honestly don't care!! I would wait all day for him!!
What's one piece of advice would you give a prospective patient of Stephen Mooney at Reproductive Gynecology & Infertility?
Be prepared to get comfortable in the waiting room! He is an AMAZING Dr! It's worth the wait!
During treatment, were you treated like a number or a human with Stephen Mooney at Reproductive Gynecology & Infertility?
Dr Mooney treated me like a friend! He is very professional but comes down to your level and explains EVERYTHING! He doesn't treat you like a child and doesn't sugar coat anything! I love his honesty, demeanor, personality, just everything about him is inviting and I feel so comfortable and relaxed with him!!
Describe the protocols Stephen Mooney used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
He started me out on clomid and monitored me with ultrasounds to see if my follicles we're growing, they did not! We then moved immediately to letrozole and monitored me with ultrasounds again, and again no growing of my follicles! So we proceeded to injections ( Follistim) around 150iui every day and monitored me again with ultrasounds, this time it worked!! First cylcle we tried on our own with intercourse, didn't get pregnant! I had to take a break after that cylce because I had so many cysts form! We proceeded again 2 more times with the Follistim and intercourse, and no baby! Each time I had to take a break because of the cysts that appeared! Our last cycle we did we tried the IUI along with the Follistim and again a no go! He then said we could try another round of the iui with follistim, but in our eyes it was just draining us emotionally and financially! So our next step is IVF!
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
So sweet! Every single one of them!
Describe your experience with Reproductive Gynecology & Infertility.
The Canton office is small, but that's a good thing! There​are two nurses there and they are always so happy and friendly! The Akron office is big and the front desk ladies are not so nice! All of the nurses though are amazing!
Describe the costs associated with your care under Stephen Mooney at Reproductive Gynecology & Infertility.
Roughly each cycle we did with follistim was $2000 each! We did 4 cycles with that! So $8000 including blood work, ultrasounds and office visit charges.
Describe Stephen Mooney's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
Dr Mooney has recommended for us to do IVF and will only allow 2 embryos to be transferred into me. I am a short statured woman and 2 babies is pushing it he said! He wants the babies and me to be healthy
10
Doctor
Stephen Mooney
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5