Reproductive Gynecology & Infertility (Pinnacle Network clinic) page 6

He [Dr. Akas Jain] is very hands on and likes to see all his patients, which I really like. This being said he has a lot of patients, which means that you can wait a long time. On several occasions I waited for about an hour...he is going to tell you the good, bad and ugly in a very straightforward way. So don’t expect him to be gentle in the way he provides you with information.

Some of their nurses [at Reproductive Gynecology] a great, but others act as if you should already know the answers to the questions you asked. They give you a lot of information to read and go through on your own...Billing is the worst and double check that the labs are in your insurance network before you decide to use the doctor. He [Dr. Akas Jain] is in network but their labs were not causing us to have to pay out of pocket.

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

He is a great doctor, but is very straight to the point and candid. I appreciate that he genuinely cares for his patients and personally treats each patient. I really like him, but he is all I like about RHI.

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Prepare to have a long wait and if you get in and out quickly that’s a bonus. Know that he is going to tell you the good, bad and ugly in a very straightforward way. So don’t expect him to be gentle in the way he provides you with information. His nursing staff is so-so. Billing is the worst and double check that the labs are in your insurance network before you decide to use the doctor. He is in network but their labs were not causing us to have to pay out of pocket.

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

He is very hands on and likes to see all his patients, which I really like. This being said he has a lot of patients, which means that you can wait a long time. On several occasions I waited for about an hour. The nurses do not always communicate with you, which can be extremely frustrating since it’s a new and emotional process. The. When you ask questions through email, their preferred method of contact, you get one line responses. Their billing department is horrible!

Describe your experience with your nurse at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Some of their nurses a great, but others act as if you should already know the answers to the questions you asked. They give you a lot of information to read and go through on your own. These procedures can get intense and confusing, so I recommend doing a lot of research on your own.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

The worst billing process ever. First of all the billing takes place out of their Cleveland office, so there is a huge disconnect of communication between them. The majority of the time I go in they try to charge me large sums of money, I tell them I won’t pay it until I can see the bill. They don’t send an actual bill unless requested. Several times when I go back the next time it is corrected because it hadn’t gone through insurance yet. Then I was told that they are updating their payment policy for 2020 and you have to pay right away because people were abusing their leniency. I don’t mind paying for the service that I am receiving but I have the right to see the bill before I pay. All other doctors offices send bills, so I don’t know what their issue is?

What specific things went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Provided conflicting information
Failed to convey critical information

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2020, Unsuccessful

Age 31

Diminished Ovarian Reserve

Poor Egg Quality

European

Native American

Income $50K - $99K

2nd of 2 Docs

Neutral

Unsuccessful

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

At first meeting he [Dr. Jain] was very kind...However when it came to using my eggs verses an egg donor he really pushed egg donor almost like a selling point or sales man...I felt that he wanted to do what was best for the outcome of the clinic verse what I was hoping to try...diagnosed with Fragile X...once I got my results there was no further explanation...very frustrating and upsetting.

[Nurses at Reproductive Gynecology] called me when I was diagnosed with Fragile X and it was not a great experience....I didn’t even know what fragile x was nor did they offer to elaborate...told me they “definitely recommended me not using my own eggs and that egg donor was the only way“...Front desk staff was pretty nice although you were just another face passing through...seemed to run behind when I was there.

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

He was very friendly and nice, made you feel like you were at home initially. However when it came to using my eggs verses an egg donor he really pushed egg donor almost like a selling point or sales man. I did not like how that felt. He listened to what I was looking to do but always came back to what he was willing to do. He was not willing to take a chance on me only egg donor. I had blood work don’t for Fragile X and once I got my results there was no further explanation... just kinda dropped off and left me to do research myself which was very frustrating and upsetting.

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

He is very straight forward and to just be prepared that he is willing to only do what he thinks will be more successful no matter what you want to try.

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

At first meeting he was very kind and I felt he was willing to take a chance on what I wanted to do, after an ultrasound he kinda changed gears and kept going back to egg donor. I was doing some herbal remedies that he didn’t believe in but they were working for me. I felt that he wanted to do what was best for the outcome of the clinic verse what I was hoping to try. He was incredibly nice though just did not value how I wanted to address things.

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

N/A

Describe your experience with the nursing staff at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

The nursing staff was who called me when I was diagnosed with Fragile X and it was not a great experience. On the same phone call they told me they “definitely recommended me not using my own eggs and that egg donor was the only way“. It was just the tone and at that moment I felt I need more compassion and explanation. I didn’t even know what fragile x was nor did they offer to elaborate anything. I had to self educate myself... after finding out that news and just to be like eggs donor only I didn’t think was an appropriate time to be so blunt. I just pictured it to be handled a little differently.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

It was a beautiful and Elegant setting. I filled out most of the paperwork prior to coming to the appointment and once I arrived there was just a couple more things i had to fill out. Front desk staff was pretty nice although you were just another face passing through. They seemed to run behind when I was there. You do a lot of hurry up and wait if that makes sense.

Describe the costs associated with your care under Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

I had some blood work including basic fertility ones minus AMH along with Fragile x testing .. the appointment consult along with blood work put me a little above 400$

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2019 - 2020, Unsuccessful

Age 28 - 29

1 Fertility Medications

Male Factor

Unexplained

European

Income $100K - $199K

Teacher

1st of 2 Docs

2 IUI With Other Docs

Neutral

Unsuccessful

Review of

David Nash Reproductive Gynecology & Infertility (Pinnacle Network clinic)

He [Dr. David Nash] is very honest but sometimes it feels like he is in a rush...He told me mid scan that we would not be able to move forward with our IUI because of the restrictions in place now, even though I had a huge follicle ready. I could see the sadness on his face. I clearly was not the first person he had to say that to that day. He did allow me to get the trigger shot at the clinic that day, because I had already taken the 5 days of meds. Unfortunately, it was not successful. I called cycle day 1 (last week) and the nurse said the doctor said I had to wait until my next cycle for obvious reasons. Overall, I trust Dr. Nash.

The nursing staff [at Reproductive Gynecology] is kind and funny! They make sure you feel comfortable while you are there. I have called plenty of times with random questions and they are always patient and answer them. During the shut down they were very proficient in the new procedures...I love how easy it was to get into the clinic and start our journey. The scheduling is easy but depending on the days of your cycle, you are likely not to get “your” doctor. That’s what happened with us. Most of the time we had a different doctor, because Dr. Nash is only at that location a couple of times a week. Overall, I like the clinic.

How was your experience with David Nash at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

He was very nice in our first meeting. Our second was a full consultation after testing and we were 15 minutes late. He eliminated the idea that I had PCOS, which was one of the reasons we were sent to him in the first place. After that we saw him a couple more times before our first IUI. IUI number 1 and 2 were with another doctor because of the way the dates fell. When I went in for my last scan before IUI number 3, I had to go in a day early because I got a positive ovulation test at home. Dr. Nash was very accommodating. Unfortunately, it was at the beginning of the Ohio COVID-19 shutdown. He told me mid scan that we would not be able to move forward with our IUI because of the restrictions in place now, even though I had a huge follicle ready. I could see the sadness on his face. I clearly was not the first person he had to say that to that day. He did allow me to get the trigger shot at the clinic that day, because I had already taken the 5 days of meds. Unfortunately, it was not successful. I called cycle day 1 (last week) and the nurse said the doctor said I had to wait until my next cycle for obvious reasons. Overall, I trust Dr. Nash.

What's one piece of advice would you give a prospective patient of David Nash at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Make sure you ask questions, even if you think they are dumb. He doesn’t go into much detail about things if you don’t ask.

During treatment, were you treated like a number or a human with David Nash at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

He is very honest but sometimes it feels like he is in a rush.

Describe the protocols David Nash used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

Round 1 of IUI we used Clomid ( started with Dr. Nash, procedure by Dr.Jain) Round 2 of IUI we started Letrozole instead because Clomid gave me a huge cyst on my left ovary and we had to wait a cycle for it to go away (Dr. Jain) Round 3 I took Letrozole and the trigger shot, but no insemination because of COVID-19 restrictions ( Started with Dr.Jain, ended with Dr.Nash) We have had no success. Originally Dr. Nash suggested we only try 3 rounds of IUI and if we were unsuccessful, move to IVF with ICSI. **Dr. Jain consulted with Dr. Nash about course of treatment when I was not seen by Dr.Nash

Describe your experience with the nursing staff at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

The nursing staff is kind and funny! They make sure you feel comfortable while you are there. I have called plenty of times with random questions and they are always patient and answer them. During the shut down they were very proficient in the new procedures.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

I love how easy it was to get into the clinic and start our journey. The scheduling is easy but depending on the days of your cycle, you are likely not to get “your” doctor. That’s what happened with us. Most of the time we had a different doctor, because Dr. Nash is only at that location a couple of times a week. Overall, I like the clinic.

Describe the costs associated with your care under David Nash at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

We have spent roughly $5000 at the clinic since the beginning of our journey. Our insurance covers 0% of the cost. Each round of IUI has been roughly $1100.

What specific things went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Failed to inform you of changes in protocol
Provided conflicting information

Describe the specific things that went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

The morning of our last scan, I called to make sure I should come in and that we were okay to move forward. With the COVID-19 restrictions at clinics I wanted to be sure we weren’t wasting our time if I couldn't do the IUI. The person I talked to said yes, since we had already started meds, our cycle was safe. Then during my scan, the doctor told me we would have to cancel because of new restrictions they were given the night before.

Doctor

David Nash

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

David Nash Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2019, Unsuccessful

Age 31

2 IUI

2 IVF

Diminished Ovarian Reserve

Poor Egg Quality

Middle Eastern

Income $100K - $199K

1st of 3 Docs

Doesn't Recommend

Unsuccessful

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Dr. Jain is a good doctor, very knowledgeable. It took a little bit of pushing to get him to treat an case like mine that isn’t an “out of the box” type case. He was very accessible during treatments- I was able to text or call him with questions...[he]was open to doing a fresh transfer of two embryos on our second round of IVF due to the results we got the first time (no blasts)...

[Reproductive Gynecology clinic]Usually a very quick visit, in and out. It did take some prying to get questions answered...At times there was some confusing information relayed by the nurses as far as drug doses go. I caught some of these errors and made sure to ask lots of questions...$14,000 per IVF cycle plus meds

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Dr. Jain is a good doctor, very knowledgeable. It took a little bit of pushing to get him to treat an case like mine that isn’t an “out of the box” type case. He was very accessible during treatments- I was able to text or call him with questions. I wish we had more time with him during visits, they were often sped along since the waiting room was often full.

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Do your own research and be an advocate for yourself.

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Usually a very quick visit, in and out. It did take some prying to get questions answered.

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

Two IUIs with clomid once and letrozole the second time. Two IVF cycles, one with the short protocol and one with the micro flare protocol. The second IVF cycle we added HGH, we did get a higher number of eggs the second time around. Unfortunately, none of our embryos made it to blast either time. We did try for a fresh transfer on round two, but neither of the two embryos that were transferred made it.

Describe your experience with the nursing staff at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

They were a bit disorganized at times which caused some confusion.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

I think this clinic is good if you have a common cause for infertility that can be treated. With DOR and unexplained infertility, there’s not much known, or much that can be done without some out of the box thinking and I wish we had more of that from this clinic. Otherwise, I think Dr. Jain and team are great, they have some of the highest success rates in the country.

Describe the costs associated with your care under Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

$14,000 per IVF cycle plus meds

Describe Akas Jain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Dr. Jain was open to doing a fresh transfer of two embryos on our second round of IVF due to the results we got the first time (no blasts). We were grateful for his willingness to try that approach.

What specific things went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Failed to call with results
Provided conflicting information

Describe the specific things that went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

At times there was some confusing information relayed by the nurses as far as drug doses go. I caught some of these errors and made sure to ask lots of questions.

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2019, Unsuccessful

Age 36

1 IVF

Diminished Ovarian Reserve

European

Income $200K - $499K

1st of 2 Docs

Neutral

Unsuccessful

Review of

David Nash Reproductive Gynecology & Infertility (Pinnacle Network clinic)

I feel like he [Dr. Nash] could have provided more information in each check-up. He generally just ran the test (e.g. ultrasound) and said things looked good without telling me what he was a) looking for, or b) what he saw on the screen. He is incredibly kind however. ... I ended up guessing how many I had and what sizes they were by looking at the screen (which is hard to understand for someone not in the medical field). I wish he would have provided more information in each appointment.

I strongly dislike that they [Reproductive Gynecology] do not have a patient portal. Having access to your test results and plans via one app would be so much easier and convenient than the email system they are using now. Besides that I strongly dislike that you can never reach anyone by phone. ... I remember when I first tried to get an appointment it took days to receive a call-back and I'm almost 100% positive I had to call two times to even get to talk to someone to make an appointment.

How was your experience with David Nash at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

I wish I was provided more information when I went in for a follicle count. I ended up guessing how many I had and what sizes they were by looking at the screen (which is hard to understand for someone not in the medical field). I wish he would have provided more information in each appointment.

What's one piece of advice would you give a prospective patient of David Nash at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

He is only in the Columbus office two days a week so you will be seeing another doctor when he is not there. Be sure to ask questions. Be your own best advocate. I feel like I've had to follow-up on my thyroid blood draws time after time. I've had to continually up my thyroid medication and I'm still not where I should be.

During treatment, were you treated like a number or a human with David Nash at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Dr. Nash has always been very kind. I feel like he could have provided more information in each check-up. He generally just ran the test (e.g. ultrasound) and said things looked good without telling me what he was a) looking for, or b) what he saw on the screen. He is incredibly kind however. He always takes the extra second at the end of the appointment to look at you directly and say it was 'nice to see you'.

Describe the protocols David Nash used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

For egg retrieval: Apply Testerone gel (.5ml) to upper arm once daily until trigger. 3 days later start bc for 9 days. After baseline - start Gonal-f 375 and Menopur 75, start dexamethasone (.5mg) take two daily until trigger. 6 days later - start omnitrope (8 units subcutaneous daily). Trigger with HCG. Doxy before and after retrieval. For egg transfer: Start Estrace 2mg twice daily and start baby aspirin once daily. Three days later increase Estrace to 2mg three times daily. Five days later decrease Estrace to 2x a day. Start Medrol once per evening for 7 days. Start 1.5cc of PIO in the evening.

Describe your experience with your nurse at Reproductive Gynecology & Infertility (Pinnacle Network clinic). (Assigned nurse: Shannel Gibson)

The IVF coordinator is quick to respond by email but is difficult to reach by phone. She was always very good about answering questions and clarifying next steps.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

The clinic itself is decorated very well. The first time I walked in I felt like I was somewhere very exclusive. I remember when I first tried to get an appointment it took days to receive a call-back and I'm almost 100% positive I had to call two times to even get to talk to someone to make an appointment. I strongly dislike that they do not have a patient portal. Having access to your test results and plans via one app would be so much easier and convenient than the email system they are using now. Besides that I strongly dislike that you can never reach anyone by phone.

Describe the costs associated with your care under David Nash at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

I paid $14,500 (not including meds) for retrieval, ICSI, PGT/D testing.

Describe David Nash's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

I only had one embryo that was normal to choose from.

What specific things went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Provided conflicting information

Describe the specific things that went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

I have a translocation. When I tried to appeal the denial of one of my IVF medications I received a letter from my doctor to help with the repeal and it said that my husband, not I, had the translocation.

Doctor

David Nash

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

David Nash Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2017 - 2019, Successful

Age 31 - 33

1 IVF

Unexplained

Income $200K - $499K

Sales Representative

2nd of 2 Docs

6 IUI With Other Docs

Strongly Recommends

Successful

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

We were only given the option of 1 embryo transfer each time [with Dr. Akas Jain] which is what we preferred...I felt like I was in the best hands. Coming from another clinic in town I very much felt like a number there but not with Dr Jain. He took time to thoroughly understand our history, our concerns, our plans to build a family and our fears in the process. He always made us feel like family. He also ALWAYS makes himself available to patients to reach him which is remarkable.

Megan and Shanell; the IVF coordinators [at Reproductive Gynecology] always responded to my emails quickly. They were available when I needed them and always made sure to explain things...The clinic is beautiful, clean and welcoming...having an organized lab that does not allow for mishandling is very important to me. The lab is also great at providing updates. During my 2 transfer the lab staff was incredible. They also have Lab Corp staff in the office daily for blood draws which is awesome and convenient and the girls are great. I have no complaints whatsoever about this clinic and would return and refer anyone I know.

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Our experience with Dr Jain was night and day from the other clinic. The protocol and plan he set forth was different and more specific, his attitude was so positive yet he was also very honest. He explained why things may not have worked in the past. He set forth a timeline and explained delays that could occur along the way. Any time we had a delay he perfectly explained why we were being delayed and it always made sense. We knew we were in the best hands and never once doubted his trust and his guidance. I have referred so many friends to him and will continue to do so. He is the best of the best.

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Ask questions! I always made sure all of my questions were answered. You have to be your own best advocate during this process. And for IVF I’m general - expect delays. Things do not always go perfect or according to plan but trust him and trust the process. And always Stay positive!

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

From the first appointment and the first moment I met Dr Jain I felt like I was in the best hands. Coming from another clinic in town I very much felt like a number there but not with Dr Jain. He took time to thoroughly understand our history, our concerns, our plans to build a family and our fears in the process. He always made us feel like family. He also ALWAYS makes himself available to patients to reach him which is remarkable.

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

We came to see Dr Jain for a second opinion after 6 failed IUIs with another clinic and doctor. We instantly moved to IVF with Jain and should have a lot sooner but our precious doctor kept pushing IUIs. We did an egg retrieval in 2017 - following that we froze all embryos due to overstimulation. We then had some delays due to lining issues and had a FET a few months later. This was without PGS testing but we did do ICSI. This resulted in a live birth. In oct 2019 we did a second FET. This time we did PGS and this was our last normal embryo. This resulted in a current active pregnancy.

Describe your experience with your nurse at Reproductive Gynecology & Infertility (Pinnacle Network clinic). (Assigned nurse: Megan )

Megan and Shanell; the IVF coordinators always responded to my emails quickly. They were available when I needed them and always made sure to explain things.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

The clinic is beautiful, clean and welcoming. The lab is also a huge advantage to this clinic. The embryologists are incredible!!! coming from a previous clinic who had a lot of mishandling issues in the lab, having an organized lab that does not allow for mishandling is very important to me. The lab is also great at providing updates. During my 2 transfer the lab staff was incredible. They also have Lab Corp staff in the office daily for blood draws which is awesome and convenient and the girls are great. I have no complaints whatsoever about this clinic and would return and refer anyone I know.

Describe the costs associated with your care under Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

We had a decent amount of insurance coverage but we paid around $8000 for our retrieval and first FET with all meds. That is after what insurance covered. That also included ICSI. We paid later for PGS and we haven’t gotten our bills yet for our recent FET.

Describe Akas Jain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

We were only given the option of 1 embryo transfer each time which is what we preferred.

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2018 - 2019, Unknown Success

Age 38 - 39

1 IUI

Diminished Ovarian Reserve

European

Income $100K - $199K

Entrepreneur

Only Doc Seen

Strongly Recommends

Success w/ Doc Too early to know

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

He [Dr. Jain] is direct in his communications. Great at answering questions in a way you can fully understand. He made himself available at off hours when I was experiencing complications and had questions. He performed his procedures professionally and always made me feel safe. ... Our unexpected outcomes weren’t taken lightly and in urgent situations he checked in often and made sure I was fully taken care of.

There are a lot of people who go to this clinic [Reproductive Gynecology] so the waiting room can be busy at times. The rooms are clean and nice. The staff are considerate and the phlebotomists are well-trained; hardly noticed bloodwork being taken. ... I feel like I have to be on my game with her [nurse] so that I get everything I need. She is organized and stays on top of calendars, etc though.

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

He is direct in his communications. Great at answering questions in a way you can fully understand. He made himself available at off hours when I was experiencing complications and had questions. He performed his procedures professionally and always made me feel safe. He was honest with us any time he saw something that concerned him and why so we had all the information.

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Be prepared for honesty. He doesn’t sugar coat. When you need to hear something positive, ask him for it. He focuses more on the medicine but has empathy for his patients.

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

From day one Dr Jain listened to every question or concern and made sure I understood what was happening at every stage. Our unexpected outcomes weren’t taken lightly and in urgent situations he checked in often and made sure I was fully taken care of. He may be blunt but it was appreciated throughout my process because false hope is not something I want. He offers real hope only.

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

We started with Clomid and timed intercourse and had a positive pregnancy test, but it was ectopic, so we chose methotrexate to immediately shrink and pass it on our own. Since Clomid thinned my lining, we switched during our IUI to Letrozole and had a better lining result. Positive pregnancy test, but ended with a second ectopic pregnancy that ruptured my tube and had it removed through laparoscopic surgery. A false negative test early on kept us from catching the ectopic before it was serious. Since my ovarian reserve is low, we chose to move forward with IVF and not lose time. During testing, we spontaneously became pregnancy with twins, but after our 8 week appointment it was clear that I was miscarrying both. After discussing our options, we chose not to do a D&C to avoid scarring. After nearly 4 months, a hysteroscopy showed a lot of tissue in my uterus, so a suction D&C was performed afterall. No scarring shown now. I am cleared for IVF and am in the middle of it, preparing for egg retrieval. We are hopeful.

Describe your experience with your nurse at Reproductive Gynecology & Infertility (Pinnacle Network clinic). (Assigned nurse: Megan Bollinger)

She’s short in her responses and seems annoyed by questions, but she answers everything asked. I feel like I have to be on my game with her so that I get everything I need. She is organized and stays on top of calendars, etc though.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

There are a lot of people who go to this clinic so the waiting room can be busy at times. The rooms are clean and nice. The staff are considerate and the phlebotomists are well-trained; hardly noticed bloodwork being taken.

Describe the costs associated with your care under Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Our IUI was about $500. IVF $14,500. Plus medications in each case which vary by person and insurance. These were in line with my expectations.

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2014 - 2019, Unknown Success

Age 34 - 39

2 IVF

Donor Eggs

Diminished Ovarian Reserve

Tubal Blockage

Uterine Fibroids

European

Income $0 - $49K

Only Doc Seen

Strongly Recommends

Neutral

Success w/ Doc Too early to know

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

He [Dr. Jain] has always given us honest feedback about our situation and best ways to proceed. That being said, he can also be blunt and make me feel bad. I’ve left the office in tears many times, not because he was mean, but because he was trying to make sure we knew the entirety of the situation. He has also showed a tremendous amount of support for us over the years, from working directly with our donor egg agency to help us select the best donor, giving up weekend time to talk with us on the phone, to contacting my OB/GYN after our miscarriage to make sure he had all of the information possible.

Lynn is a most amazing nurse at RGI. She is our favorite person there - she has served as my coordinator at times...I was waiting for pregnancy test results after an FET, so it was a big one. It was the day before Thanksgiving and I had been bugging them all afternoon. It was almost the end of their day when I finally asked what we were going to do about it when they told me they got covered up with some other papers. It was negative, but the experience was extra frustrating, obviously.

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Dr. Jain is a perfectionist. He wants you to get pregnant. These things were never in question for us. He has always given us honest feedback about our situation and best ways to proceed. That being said, he can also be blunt and make me feel bad. I’ve left the office in tears many times, not because he was mean, but because he was trying to make sure we knew the entirety of the situation. He has also showed a tremendous amount of support for us over the years, from working directly with our donor egg agency to help us select the best donor, giving up weekend time to talk with us on the phone, to contacting my OB/GYN after our miscarriage to make sure he had all of the information possible. His communication style can be challenging, but I ultimately believe he is very good at what he does and that he truly wants us to succeed.

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

If you need time to ask questions, schedule a consultation appointment. He does office visits quickly and will not give you a generous amount of time, but he will in a consult. It’s your money and your time and your health, make him give you the time you deserve.

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Dr. Jain is a very busy doctor. I believe that he ultimately wants your success, but getting him to give you his full attention can be challenging at times. The clinic has gotten so much busier from when we initially started going there that it has felt difficult over the years to feel like we still matter to anyone there.

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

I don’t remember specifics. My first retrieval was difficult due to a cyst on one ovary and my other ovary being located very high in my pelvic cavity. My second retrieval was entirely unsuccessful - no eggs retrieved at all, which was a huge disappointment and ultimately what led to the use of donor eggs.

Describe your experience with your nurse at Reproductive Gynecology & Infertility (Pinnacle Network clinic). (Assigned nurse: Shannel )

Lynn is a most amazing nurse at RGI. She is our favorite person there - she has served as my coordinator at times. I’ve been through several coordinators over the years, but Shannel is the current one. She is a very efficient communicator, but can be short and not very compassionate at times. She will always respond to emails though, which I am so appreciative of.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

They’re busy. Columbus only has 2 clinics with a new third one just getting started. RGI is by far the more cutting edge of the two and frankly their busy-ness feels like a weakness at this point. The pro is that they are good - Dr. Jain is a good doctor, they have a great lab, and I think they do their best to run an efficient practice even when taking on so many patients.

Describe the costs associated with your care under Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

IVF was something like $15,500 ICSI was $1,500 Donor Egg Retrieval was $17,125 Donor Egg Agency cost was approximately $10,000

What specific things went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Failed to call with results

Describe the specific things that went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Just one time, I was waiting for pregnancy test results after an FET, so it was a big one. It was the day before Thanksgiving and I had been bugging them all afternoon. It was almost the end of their day when I finally asked what we were going to do about it when they told me they got covered up with some other papers. It was negative, but the experience was extra frustrating, obviously.

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2019, Unknown Success

Age 36

1 IUI

European

Income $100K - $199K

Only Doc Seen

Neutral

Success w/ Doc Too early to know

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

[Dr. Akas Jain is] Wonderful at making you feel comfortable and bringing humor to a not so humorous situation. Good bedside manner. Does not remember specifics about us individually as he appears very rushed...I do not believe that this is lack of knowledge but lack of time...Very rushed, doesn't fully explain procedures (relies on nurses to explain everything) doesn't remember details about us...we are doing our first IUI with clomid and trigger shot.

We pay out of pocket [at Reproductive Gynecology] - costs so far $200 each visit $200 sperm analysis $125 trigger shot $500 IUI...Beautifully decorated clinic that reminds you more of a cosmetic procedures/spa office than a fertility clinic. Staff is nice but not overly by any means. They get you checked in, take your money, direct you where to go and do usually say something as you leave. I imagine there are a lot of emotions with patients in and out so they stay pretty neutral.

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Wonderful at making you feel comfortable and bringing humor to a not so humorous situation. Good bedside manner. Does not remember specifics about us individually as he appears very rushed. Relying on him for his knowledge but he relies on his nursed to explain procedures or process in detail. We still fully believe in him as a doctor and person and we are doing our first IUI with clomid and trigger shot. We have completed 2 prior rounds of clomid.

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Trust the process and know that you can rely on his nursed to explain what he may not. I do not believe that this is lack of knowledge but lack of time. If you have questions or concerns for him make sure you ask directly since you may not get that much individual time during your visit.

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Very rushed, doesn't fully explain procedures (relies on nurses to explain everything) doesn't remember details about us.

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

1st round of clomid 50mg produced 2 eggs ,( one on each side) but short periods so switched to letrizole for 2nd round and ovulation was early (unable to do IUI) along with other side effects. 3rd round 50mg clomid produced 3 eggs on one side and setup IUI date. Dr did advise of chance of multiples and advised that we could proceed with timed intercourse this month if we were uncomfortable with that and he would adjust the clomid dosage.

Describe your experience with the nursing staff at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Although extremely busy (scheduling everyone's fertility timeframe, writing scripts etc.), they will take the time to answer questions you may have. I rely on them for procedural answers. For instance, my husband and I have never given a shot so one of the nurses fully explained everything including showing us the needle and how to prep and use it.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Beautifully decorated clinic that reminds you more of a cosmetic procedures/spa office than a fertility clinic. Staff is nice but not overly by any means. They get you checked in, take your money, direct you where to go and do usually say something as you leave. I imagine there are a lot of emotions with patients in and out so they stay pretty neutral.

Describe the costs associated with your care under Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

We pay out of pocket - costs so far $200 each visit $200 sperm analysis $125 trigger shot $500 IUI

What specific things went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Failed to call with results

Describe the specific things that went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

When we first had tests done, we were divided that we would get a call with results however we inevitably got them at our next appointment. They were all positive results so news earlier would have been relieving.

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2018 - 2019, Unknown Success

Age 30 - 31

1 IVF

Diminished Ovarian Reserve

Income $100K - $199K

Operations

Only Doc Seen

Strongly Recommends

Success w/ Doc Too early to know

Review of

David Nash Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Dr Nash is a very caring doctor, he is very through and detailed when explaining things and mindful of our feelings. He is extremely caring and always makes sure I am comfortable during exams and procedures... I would absolutely recommend Dr Nash and personally will use him again for future pregnancies. He is detailed, through, to the point, compassionate, well educated and all around a great doctor. He was with us at all but one small checkup, he even performed my D&C himself.

The whole staff at RGI is amazing, they are friendly and compassionate. My husband and I always enjoy seeing them and know we’re in great care.... The only weakness I will say is the information/timelines provided to patients. For all the money we spend we felt it should be more detailed. Their strengths are that they are wonderful in so many wats, great doctors, nurses and staff. They are all well educated and up to date on new procedures and processes.

How was your experience with David Nash at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

I would absolutely recommend Dr Nash and personally will use him again for future pregnancies. He is detailed, through, to the point, compassionate, well educated and all around a great doctor. He was with us at all but one small checkup, he even performed my D&C himself.

What's one piece of advice would you give a prospective patient of David Nash at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Dr Nash is very detailed and to the point, make sure you can handle the blunt truth when working with him as he doesn’t sugarcoat anything.

During treatment, were you treated like a number or a human with David Nash at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Describe the protocols David Nash used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

Dr Nash stimulated me “hard” during my stims cycle to ensure good quality/volume of eggs given I had low ovulatory function. There was anywhere from 1-2 shots per day depending on the timeframe of the cycle along with various pills.

Describe your experience with your nurse at Reproductive Gynecology & Infertility (Pinnacle Network clinic). (Assigned nurse: Shannel)

The whole staff at RGI is amazing, they are friendly and compassionate. My husband and I always enjoy seeing them and know we’re in great care.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

The only weakness I will say is the information/timelines provided to patients. For all the money we spend we felt it should be more detailed. Their strengths are that they are wonderful in so many wats, great doctors, nurses and staff. They are all well educated and up to date on new procedures and processes.

Describe the costs associated with your care under David Nash at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

For 1 full IVF cycle including stims, frozen embryos & sperm, icis, PSG testing, transfer and a D&C we were close to the $30k range......

Describe David Nash's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Dr Nash does not like putting multiple embryos into females as it’s a huge health/safety risk for both the mother and potential babies.

Doctor

David Nash

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

David Nash Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2018 - 2019, Unsuccessful

Age 30 - 31

2 Fertility Medications

Diminished Ovarian Reserve

Native American

Nurse or HC Services

Only Doc Seen

Doesn't Recommend

Unsuccessful

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Jain thought I was ovulating too early but it took 2 courses before he even tested my blood to confirm ... I had to call to request a redraw to compare numbers ... Each time we requested timed intercourse he would follow up with the next visit asking "so are we doing an IUI yet?" ... I felt like I was not heard. ... After that miscarriage he had his nurse call to say I just needed to do IVF. No compassion. very disappointed. will not be returning.

The clinic [Reproductive Gynecology] is nice inside. Rooms are standard and comfortable. Easy to find offices and lab. would prefer it not be right next to a pediatric office. The front desk staff is not always the nicest but the nurses are great. ... I was told their billing is usually a month or 2 behind. ... Nursing staff is incredible. Always took their time to answer my questions and got back to me in a timely manner

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Dr. Jain is very straightforward which can be good. he don't sugar coat anything. He also shows not much compassion nor does he seem to want to waste time. Jain thought I was ovulating too early but it took 2 courses before he even tested my blood to confirm , I expressed I didn't feel like I was ovulating early due to my ovulation kit. I had to call to request a redraw to compare numbers, he didn't seem to be concerned to think about that himself. After our initial consult he diagnosed me with Low ovarian reserve and pushed us on an IUI right off the start. We left with so many questions that he didn't address or take time to explain what my diagnosis meant. we had a positive pregnancy test after our second round of Clomid with him, we miscarried and was told we could have more testing done to find causes of miscarriages since this was our third. After that miscarriage he had his nurse call to say I just needed to do IVF. No compassion. very disappointed. will not be returning.

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

know he is pushy, if you are not prepared to start IUI or IVF right off the start then he will not take you as a patient seriously.

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Dr. Jain was very direct right off the bat wich is fine, he's very blunt. That being said we felt that he was pushing us towards IUI and IVF right off the bat. Each time we requested timed intercourse he would follow up with the next visit asking "so are we doing an IUI yet?" I felt since we were not doing the more expensive procedures that he did not want to waste time with us. I felt like I was not heard. I would have to ask for blood work to confirm ovulation and also call and ask for a follow up to compare the number to. He never seemed concerned to do it on his own.

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

we did 50mg of Clomid and times intercourse. That is what we were comfortable with and could afford at the time. It only made sense to us at the time to not waste money on IUI's when we were getting pregnant naturally but miscarrying. we want to try to find a cause for them.

Describe your experience with the nursing staff at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Nursing staff is incredible. Always took their time to answer my questions and got back to me in a timely manner

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

The clinic is nice inside. Rooms are standard and comfortable. Easy to find offices and lab. would prefer it not be right next to a pediatric office. The front desk staff is not always the nicest but the nurses are great.

Describe the costs associated with your care under Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

our co pay for each visit was $40. we have yet to receive a bill other wise. I was told their billing is usually a month or 2 behind.

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2019, Unknown Success

Age 31

1 IUI

Male Factor

Recurrent Pregnancy Loss

European

Income $50K - $99K

Nurse or HC Services

Only Doc Seen

Strongly Recommends

Success w/ Doc Too early to know

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

He [Dr. Jain] was genuinely interested in our life and very straightforward with what he thought would be the most beneficial treatment for us. He didn’t opt for the most expensive treatment just because he is trying to get numbers. ... He performs everything himself right down to ultrasounds so he gets all information first hand. ... He is very straightforward and blunt. He is fast but knowledgeable and won’t hesitate to answer questions.

Very aesthetically pleasing and clean. The seating in the waiting room is comfortable, the exam rooms large and the parking lot able to accommodate several vehicles. The front staff [Reproductive Gynecology] are friendly and the coordinators do their best to submit everything possible to insurance so that if any coverage is available it is useable. ... [Nurses] Very compassionate and knowledgeable. They aren’t bothered by questions and return calls immediately should a question arise after you leave the office

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

He is very straightforward and blunt. He is fast but knowledgeable and won’t hesitate to answer questions. He will give you the chances of scenarios but will let you know a brief overview of different treatments or courses of action that he will take depending on the outcome so you are prepared. He performs everything himself right down to ultrasounds so he gets all information first hand. Overall he is incredibly knowledgeable and has great bedside manner.

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Be prepared. Take notes and don’t be afraid to ask questions

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

He was genuinely interested in our life and very straightforward with what he thought would be the most beneficial treatment for us. He didn’t opt for the most expensive treatment just because he is trying to get numbers.

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

During our consultation he was very thorough in getting background information on my husband and I both. He let us know that IUI would be the best option to try as there was no need to jump ahead to IVF. He informed us that we would do 3 cycles of IUI with letrozole as I previously did not have success with Clomid. He did a ultrasound to make sure everything looked ok and started me on Letrozole the same day and informed me that I would take a trigger shot prior to IUI once I received a second ultrasound to check follicle size. When we had the second ultrasound done he gave me the specific date and time to take the Pregnyl trigger injection as well as how often to have intercourse leading up to IUI. During the IUI, he overviewed our plan if this was not to be successful which included a HSG test to ensure my Fallopian tubes were open and a second round of IUI with increased dosage of Letrozole. I was then informed to test for pregnancy in 2 weeks and follow up with a positive pregnancy test or start of my cycle.

Describe your experience with the nursing staff at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Very compassionate and knowledgeable. They aren’t bothered by questions and return calls immediately should a question arise after you leave the office

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Describe the costs associated with your care under Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Consultation submitted to insurance including ultrasound and bloodwork $250, sperm washing (not submitted to insurance) $100, IUI (submitted to insurance for coverage) $500 out of pocket

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2018 - 2019, Unknown Success

Age 36 - 37

1 IUI

Unexplained

European

Income $100K - $199K

2nd of 2 Docs

6 Fertility Medications With Other Docs

Neutral

Success w/ Doc Too early to know

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Dr Jain was very sympathetic to the loss of our first son and I do feel as though he listened when I had something to offer or talk about. However, I did feel at times as though he needed to read my chart before meeting with me to be familiar with my case and my treatment.... I like that Dr. Jain is aggressive and thorough with treatment. However I had very little testing done compared to what I expected. I had an ultrasound and blood work to determine ovarian reserve, a bubble test to verify that there were no blockages

I like the clinic [Reproductive Gynecology]. The waiting room is overdone. It feels ostentatious and like that is where my money goes. The girls at the front desk are very nice and are starting to recognize me when I come in. Again I repeat, if you have questions ask them. Information is not readily provided.... Each round of IUI cost $500. The trigger shot was $125. Ultrasounds and blood work were run through my insurance.

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

I like that Dr. Jain is aggressive and thorough with treatment. However I had very little testing done compared to what I expected. I had an ultrasound and blood work to determine ovarian reserve, a bubble test to verify that there were no blockages, and we discussed my history at a glance. I also never feel like I know what is next. I am rarely given any direction on how to take next steps.

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

If you have them, ask questions.

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

After 6 failed cycles of Clomid with my regular OB/GYN, she referred me to Dr. Jain. Dr. Jain was suprised to here that we had one successful pregnancy (that resulted in my son being stillborn) and had had no success with Clomid. He decided to do one more round of Clomid and do our first round of IUI. I had 3 mature follicles that cycle with very high numbers from my husband and Dr Jain was confident in our chances. After the first round was unsuccessful, Dr. Jain felt that my endomentrial lining was thin due to the rounds of Clomid, so he switched me to Letrozole. During that cycle I only had one mature egg and so my husband and I decided to skip IUI that cycle. Dr. Jain did feel that my lining looked better after changing medication. I am currently at the beginning of our 3rd cycle with Dr. Jain. He raised my dose of Letrozole with the hopes of having more eggs. Mid-cycle check is next Monday and we will decided how to proceed for this cycle.

Describe your experience with the nursing staff at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

I have seen a few nurses. All of them are very nice, however none stick out as going above and beyond. I also don't feel as though they provide any information as to what to expect next.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

I like the clinic. The waiting room is overdone. It feels ostentatious and like that is where my money goes. The girls at the front desk are very nice and are starting to recognize me when I come in. Again I repeat, if you have questions ask them. Information is not readily provided.

Describe the costs associated with your care under Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Each round of IUI cost $500. The trigger shot was $125. Ultrasounds and blood work were run through my insurance.

What specific things went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Failed to call with results

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2018 - 2019, Successful

Age 33 - 34

Donor Eggs

Diminished Ovarian Reserve

Male Factor

Poor Egg Quality

European

Income $50K - $99K

Nurse or HC Services

2nd of 2 Docs

3 IUI With Other Docs

1 IVF With Other Docs

1 Egg Freezing With Other Docs

1 Embryo Freezing With Other Docs

Donor Sperm

Strongly Recommends

Successful

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

He [Dr. Jain] took the time to sit down and explain to us what was actually happening. We felt like the previous doctor gave us false hope. Dr Jain was blunt and to the point, which I appreciate, but was also very caring and thoughtful. We never felt rushed, when in his office. We felt like we could ask him any question, multiple times, so that we were sure we had a good understanding of our situation...I have a diminished egg reserve and my husband makes no sperm. (klinefeltors) we utilized my sister as an egg donor and we found a sperm donor. After PGS testing, we were able to freeze 2 embryos, and 1 that is undetermined. We transferred the first embryo which resulted in a miscarriage/chemical pregnancy. We have transferred the second embryo and are on our 2 week wait for the results.

I feel that I am always receiving excellent care when I go to the office [Reproductive Gynecology]. They are very efficient with patient care, but I never feel rushed. Everyone is friendly and welcoming and know you by name. I feel as though, they each know your story and are so thoughtful and compassionate... After PGS testing, we were able to freeze 2 embryos, and 1 that is undetermined. We transferred the first embryo which resulted in a miscarriage/chemical pregnancy. We have transferred the second embryo and are on our 2 week wait for the results.

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

I trust Dr Jain and I am very confident in his ability to provide us with the care we need. I would recommended him to a friend without hesitation. We have a very difficult situation and he has been there to answer questions every step of the way.

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

He is very blunt, and will be honest with you, whether you want to hear it or not. That being said, he is also very sympathetic and caring. He’s the best of the best.

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

He took the time to sit down and explain to us what was actually happening. We felt like the previous doctor gave us false hope. Dr Jain was blunt and to the point, which I appreciate, but was also very caring and thoughtful. We never felt rushed, when in his office. We felt like we could ask him any question, multiple times, so that we were sure we had a good understanding of our situation.

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

I have a diminished egg reserve and my husband makes no sperm. (klinefeltors) we utilized my sister as an egg donor and we found a sperm donor. After PGS testing, we were able to freeze 2 embryos, and 1 that is undetermined. We transferred the first embryo which resulted in a miscarriage/chemical pregnancy. We have transferred the second embryo and are on our 2 week wait for the results.

Describe your experience with your nurse at Reproductive Gynecology & Infertility (Pinnacle Network clinic). (Assigned nurse: Shannel Gibson)

Shannel is wonderful! She is always easy to reach and easy to communicate with. If I email her, she is very quick to respond and always makes me feel that she’s truly cares.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

I feel that I am always receiving excellent care when I go to the office. They are very efficient with patient care, but I never feel rushed. Everyone is friendly and welcoming and know you by name. I feel as though, they each know your story and are so thoughtful and compassionate.

Describe the costs associated with your care under Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Because we were using my sister as a donor, we paid for our IVF 25,000. This was the cost that included the counselor, meds, anything for my sister, and the first embryo transfer. My ins may pay for some diagnostic tests or labs, but other than that, it’s all out of pocket.

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2019, Successful

Age 29

1 IUI

PCOS

European

Income $100K - $199K

Accountant

2nd of 2 Docs

4 Fertility Medications With Other Docs

Strongly Recommends

Successful

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

He [Dr. Jain] then created a logical multi step plan with several checkpoints where we would reevaluate. I discovered with Dr Jain that my previous diagnosis was incorrect and we had been treating the wrong thing. We then treated my actual cause of infertility with IUI and diet change and the complete cycle under his care we achieved a positive pregnancy test. ... That all changed when I came to Dr Jain, he took my full medical history and I did not feel rushed and like I was finally being heard.

I would try to get early morning appointments, in the afternoons sometimes they [Reproductive Gynecology] get off track and very delayed. The clinic has its own lab and the person who does the bloodwork is beyond lovely and very good at her job. ... Very kind, the nurse that called to give me results was SO KIND, and provided great perspective. ... He said the healthiest thing for mom and baby was a single embryo.

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

I saw other Ob's and RE's in columbus and I just was not getting answers or a clear path towards conception. That all changed when I came to Dr Jain, he took my full medical history and I did not feel rushed and like I was finally being heard. He then created a logical multi step plan with several checkpoints where we would reevaluate. I discovered with Dr Jain that my previous diagnosis was incorrect and we had been treating the wrong thing. We then treated my actual cause of infertility with IUI and diet change and the complete cycle under his care we achieved a positive pregnancy test.

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Go in with an open mind, and his results speak loudly. Also dont be afraid to ask questions, whenever I did he backed it up with medical research and put me at ease we were making the right decisions.

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

Clomid, then IUI with a Trigger shot

Describe your experience with the nursing staff at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Very kind, the nurse that called to give me results was SO KIND, and provided great perspective.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

I would try to get early morning appointments, in the afternoons sometimes they get off track and very delayed. The clinic has its own lab and the person who does the bloodwork is beyond lovely and very good at her job.

Describe the costs associated with your care under Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

I had infertility coverage for testing and artificial insemination the clomid was $7 co pay, Trigger shot was $116 (pharmacy reccomended by clinic) the IUI and sperm washing with insurance is 500% but with coverage I paid $100. With several monitoring ultrasounds that were $25 after insurance I paid just under $300 all in.

Describe Akas Jain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

we discussed it but did not progress far enough in treatments to make that decision. He said the healthiest thing for mom and baby was a single embryo.

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2017 - 2018, Successful

Age 28 - 29

2 IUI

Anovulation

PCOS

European

Income $100K - $199K

2nd of 2 Docs

2 Fertility Medications With Other Docs

Strongly Recommends

Successful

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

My treatment was tailored to me and how my body responded each step of the way. ... I feel that he genuinely cares about me and being cautious but aggressive with treatment. I have complete confidence in his judgement and plan of treatment. The only shortcoming is that he seems rushed most of the time. It feels like he wants to get in and out. Questions need to be asked quickly.

They [Reproductive Gynecology] have an in-house lab (Lab Corps) with a phenomenal phlebotomist. ... Very upscale clinic with modern decor. Comfortable. Enough waiting space unless it is a very busy day. Separate entrance and small waiting area for andrology. ... Very accommodating for appointment times, able to answer basic questions about treatment. They seem to have a lot on their plate but are always kind.

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Overall, I've had a very positive experience with Dr. Jain. I feel that he genuinely cares about me and being cautious but aggressive with treatment. I have complete confidence in his judgement and plan of treatment. The only shortcoming is that he seems rushed most of the time. It feels like he wants to get in and out. Questions need to be asked quickly.

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Ask questions throughout the office visit, do no wait until the end.

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

My treatment was tailored to me and how my body responded each step of the way.

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

Synthroid 50 mcg throughout treatment. With Dr. Jain I did 2 rounds of Chlomid with timed intercourse, however, my body did not respond well and the lining of my uterus did not develop so we switched to Letrozole. It took some trial and error to get the dosage correct with Letrozole so I had at least one follicle develop but not more than 3. I did 6 rounds of Letrozole. The first 4 rounds were used with timed intercourse and the last 2 were with an IUI. First IUI failed but the second was successful.

Describe your experience with the nursing staff at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Nurses always respond same day to phone calls. Very accommodating for appointment times, able to answer basic questions about treatment. They seem to have a lot on their plate but are always kind.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Very upscale clinic with modern decor. Comfortable. Enough waiting space unless it is a very busy day. Separate entrance and small waiting area for andrology. They have an in-house lab (Lab Corps) with a phenomenal phlebotomist.

Describe the costs associated with your care under Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

My insurance covered all of my treatment except IUI which was $500 each time.

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2018, Unsuccessful

Age 31

1 IVF

Diminished Ovarian Reserve

Endometriosis

European

Income $100K - $199K

2nd of 2 Docs

3 IUI With Other Docs

Strongly Recommends

Unsuccessful

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Dr. Jain was our second opinion. I began to trust him during our consultation when he had suggested trying one more IUI (after 3 failed with a previous doctor), then did a baseline ultrasound he noticed a low antral follicle count. This had never been mentioned by my previous doctor, and I liked that Dr. Jain didn't immediately push IVF until he had more evidence....We used a high dose of Follistim and Menopur because he correctly predicted that my ovaries would be slow to respond

There is often a wait for your appointment time, but it is because the doctor spends extra time with patients when needed. The office is staff [Reproductive Gynecology] is friendly and welcoming. It took almost a week to get a return phone call for my initial appointment, but they were always very responsive once I was a patient....The IVF coordinators go above and beyond by answering emails and texts after hours and on weekends.

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Dr. Jain was our second opinion. I began to trust him during our consultation when he had suggested trying one more IUI (after 3 failed with a previous doctor), then did a baseline ultrasound he noticed a low antral follicle count. This had never been mentioned by my previous doctor, and I liked that Dr. Jain didn't immediately push IVF until he had more evidence. He speaks very quickly and is blunt sometimes, but we appreciate the honesty throughout the IVF process.

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Although he is very blunt at times, he is honest and sets realistic expectations.

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

It takes some time to get a response to phone calls to the office, but responses through email or text are much faster

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

We used a high dose of Follistim and Menopur because he correctly predicted that my ovaries would be slow to respond. We used a Lupron trigger to reduce risk of OHSS. We expected 8-10 eggs and retrieved 8 mature eggs.

Describe your experience with your nurse at Reproductive Gynecology & Infertility (Pinnacle Network clinic). (Assigned nurse: Shannel)

The IVF coordinators go above and beyond by answering emails and texts after hours and on weekends.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

There is often a wait for your appointment time, but it is because the doctor spends extra time with patients when needed. The office is staff is friendly and welcoming. It took almost a week to get a return phone call for my initial appointment, but they were always very responsive once I was a patient.

Describe your experience with your monitoring appointments at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Monitoring appointments are typically during certain morning hours, approximately between 8 and 9 am.

Describe the costs associated with your care under Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

IVF plus one FET approximately 9,000 PGS 4,500 Meds 6,000

Describe Akas Jain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Dr. Jain recommended only transferring one embryo based on my age and the recommended standards.

What specific things went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Provided conflicting information

Describe the specific things that went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

When preparing for a FET, one nurse told me one dose of Estrace and another nurse told me a different dose. They responded quickly by email to confirm the correct dose.

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2017 - 2018, Successful

Age 33 - 34

4 IUI

1 IVF

Male Factor

PCOS

Tubal Blockage

European

Income $200K - $499K

Nurse or HC Services

Only Doc Seen

Fertility Medications With Other Docs

Strongly Recommends

Successful

Review of

David Nash Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Dr. Nash is a brilliant fertility doctor. However, if you are looking for someone that is fuzzy and warm with great bedside manner, he is not it. He is very scientific ... It did seem like he became more friendly and open as time passed and we did more treatments. Our fertility treatments ended up exactly how he predicted ... Due to my high AMH, we used an antagonist protocol.

The embryologists and lab [Reproductive Gynecology] are world class, very knowledgeable, and really enjoy educating patients. ... Nursing staff lacks compassion and emotion for their patients. Some of the front desk staff are not friendly. ... The only times phone calls were returned were during lunch (around 1:00) or after clinic hours (around 4:00/4:30). Shannel is Dr. Nash's IVF coordinator. She is very nice in person; however, over email, she comes off as very brash and short, as if the patients are really putting her out with questions/concerns.

How was your experience with David Nash at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Dr. Nash is a brilliant fertility doctor. However, if you are looking for someone that is fuzzy and warm with great bedside manner, he is not it. He is very scientific, which I didn't mind since I have a scientific background and appreciate science, but it would've been nice to see some compassion at times. It did seem like he became more friendly and open as time passed and we did more treatments. Our fertility treatments ended up exactly how he predicted, that we would need to do IVF but that IVF would be highly successful for us. He was spot on with my stimulation medications and we ended up with many PGS normal embryos for us to transfer. I never visited the other center in town and I'm so very glad I didn't. If you want success in your treatment, someone that will rack his brain to figure out a good plan for you, Dr. Nash is the one to see.

What's one piece of advice would you give a prospective patient of David Nash at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Be prepared to not be coddled and have your hand held along the way. He explains things very fast and if I didn't have a medical background, it would probably be difficult to truly understand what was going on. He is only in Westerville on Wednesdays and Thursday mornings, and it's only during working hours, so be prepared to miss work.

During treatment, were you treated like a number or a human with David Nash at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

This is a very busy practice. Dr. Nash would have to look at my chart every time he came in to know who I was and what we were doing. He would also ask me questions sometimes regarding previous treatments and results that probably should've been reviewed before entering the room

Describe the protocols David Nash used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

Due to my high AMH, we used an antagonist protocol. I ended up doing 12 days of stims then a trigger shot 24 hours before my egg retrieval. RGI does utilize CRNAs to deliver propofol for the egg retrieval which would've been an absolutely horrible experience without.

Describe your experience with your nurse at Reproductive Gynecology & Infertility (Pinnacle Network clinic). (Assigned nurse: Lynn)

The nursing staff at RGI is not the greatest, but they are so super busy, so it's hard to be 100% present with each patient and compassionate to the extent a patient going through this would hope for. Lynn is the nurse Dr. Nash has for all procedures before IVF. She was very kind, but seemed aloof and disorganized. The only times phone calls were returned were during lunch (around 1:00) or after clinic hours (around 4:00/4:30). Shannel is Dr. Nash's IVF coordinator. She is very nice in person; however, over email, she comes off as very brash and short, as if the patients are really putting her out with questions/concerns. Jenna is the nurse we have been working with after our successful FET. She is also aloof but kind. She is knowledgeable and really strives to help you when you have questions.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Strengths: Very dedicated, intelligent doctors. Dr. Nash is very good at starting slow and discussing all potential options with you. The embryologists and lab are world class, very knowledgeable, and really enjoy educating patients. Weaknesses: Dr. Nash will not talk to patients over the phone about results, only in person, which as a working patient can be nothing but added stress. Dr. Jain is quick to jump to IVF. Nursing staff lacks compassion and emotion for their patients. Some of the front desk staff are not friendly. Scheduling with Dr. Nash can be difficult for working patients.

Describe the costs associated with your care under David Nash at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

I have no insurance coverage for infertility. Each ultrasound appt was $200. Each consultation was $200. Each IUI: $500 for procedure, $200 for sperm washing, $200/ultrasound (at least 2/cycle). IVF: About $8000 for procedure (including all labs, consultations, and monitoring visits during cycle), $4000 for meds, $2000 for ICSI, $4500 for PGS testing

Describe David Nash's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

For my age and the high quality of our embryos, he was very adamant about only transferring one embryo. We were OK with this as we understood the potential severe complications of having multiples and just wanted a healthy baby.

What specific things went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Failed to call in prescriptions to pharmacy

Describe the specific things that went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

For my IVF cycle, I had to call the IVF coordinator to remind her to send over my birth control RX (which I needed to start that day). Otherwise there were no other issues.

Doctor

David Nash

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

David Nash Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2017 - 2018, Successful

Age 33 - 34

1 IUI

Diminished Ovarian Reserve

Poor Egg Quality

Recurrent Pregnancy Loss

Income $100K - $199K

Nurse or HC Services

2nd of 2 Docs

3 IUI With Other Docs

IVF With Other Docs

Strongly Recommends

Successful

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

My primary nurse [at Reproductive Gynecology] (Megan) during my egg retrieval and leading up to my FET was amazing. I could email her questions or concerns and she would always get back to me by the end of the day. She truly went above and beyond. Once our embryo was transferred different nurses handled my follow up and it was terrible. I had to wait 3 days to hear the results of my beta hCG (5 days actually if you include the weekend.) I emailed two different nurses that were suppose to be handling my case and called once a day everyday.

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

On our first visit Dr. Jain he was very blunt and up front with us about the cause of my infertility as well as his expectations of what it would take for us to get pregnant. I had initially left our first appointment feeling like he lacked compassion but we did appreciated his honesty. Once we started the IVF process we got to know Dr. Jain a lot better through the frequent visits. I never saw another provider and I truly feel he made decisions regarding our care based on our specific needs. I had several FET cycles canceled due to fluid in my uterine lining. He tried several different interventions to get rid of the fluid so the conditions were prefect for transfer. Even though it was very frustrating having so many canceled cycles, it showed me how much he truly wanted the best outcome for us and didn't want to just "wing it". My husband and I both feel our experience with Dr. Jain was wonderful.

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Dr. Jain was the second provider we had consulted with. As he reviewed my history he was very direct explaining my diagnosis of DOR and poor egg quality. Throughout my treatment he gave us his honest advice and opinions on how we should move forward. I had several cycles canceled because he felt the conditions were not perfect. I could tell he truly wanted the best outcome for us and didn't want to take any chances.

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

I don't remember the specific protocol that was used but during egg retrieval we used Menopur, Follistim, Cetrodite, and Estrace. I have an AMH of 1 and produced 13 eggs.

Describe your experience with your nurse at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

My primary nurse (Megan) during my egg retrieval and leading up to my FET was amazing. I could email her questions or concerns and she would always get back to me by the end of the day. She truly went above and beyond. Once our embryo was transferred different nurses handled my follow up and it was terrible. I had to wait 3 days to hear the results of my beta hCG (5 days actually if you include the weekend.) I emailed two different nurses that were suppose to be handling my case and called once a day everyday. Finally someone called to give me my results (neither one of the nurses ever emailed me back). The whole experience had left me very discouraged and stressed out. Since I live 5 hours away from the clinic they were not quick to send BW or ultrasound orders. My OB office had to call twice to have an ultrasound order sent as well as my records. They only sent 1 orders so I had an ultrasound at 6 weeks then not another one until 12 weeks. I know if I had been living in Columbus I would have been monitored more closely during the early weeks of pregnancy. I had such a positive experience with the clinic up until the time of the transfer and was very disappointed with the communication of the nurses post FET.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

I think this clinic is truly amazing. They are very organized and on top of things. I did explain my poor experience with the nursing staff post transfer but I feel if you live in Columbus most people would have a great all around experience.

Describe the costs associated with your care under Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

The total cost including PGS and medications was $21,000

Describe Akas Jain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Dr. Jain would only transfer 1 embryo at a time until we've had 2 unsuccessful transfers. Then he would transfer 2.

What specific things went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Failed to call with results
Failed to send your chart to another clinic
Failed to convey critical information

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2014 - 2018, Unsuccessful

Age 39 - 43

2 IUI

Donor Eggs

Diminished Ovarian Reserve

European

2nd of 2 Docs

3 IUI With Other Docs

IVF With Other Docs

Neutral

Unsuccessful

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

He's a thorough doctor, taking into consideration various scenarios and options. He's a little chatty at times, but seems genuinely concerned about patient's circumstances. He [Dr. Jain] did all of my procedures except one appointment when he was sick and a partner, Dr. Nash, helped out and kept the appointment to keep us on schedule.... I had two IUI with clomid and follistim injections (and HcG trigger shot) that failed. Based on age and low reserve, donor egg was recommended.

The strengths are: the environment is modern and clean. Staff are pretty friendly and you're treated like a human being, not a number. They [Reproductive Gynecology- Westerville] have an in-house LabCorp tech, so you don't have to go elsewhere for blood work and the lab tech is very good. Weaknesses: there's not much in terms of guarantee programs/refunds. Billing needs more transparency. When I've had money due, it wasn't an issue getting an itemized list of services (in bill form), when I had a positive balance on my account, it was like pulling teeth to get a list of documented services and expenses

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

My advice is the same for any fertility doctor, have them explain all procedures and outcomes in detail. Some times I feel like I'm missing bits and pieces of info that would help my understanding of the process.

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

I don't feel like a number because I am addressed by name and not my account information. The nurses and doctor are readily available to answer questions.

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

I had two IUI with clomid and follistim injections (and HcG trigger shot) that failed. Based on age and low reserve, donor egg was recommended. We had one full cycle with first donor, but embryos were low quality, transfer was negative, and extra embryos weren't good enough to freeze. Second donor cycle was cancelled before transfer when donor wasn't responding to the drugs as well as hoped. Donors 3-4 were tested, but didn't meet the requirements. Donor 5 was a good candidate, but had to back out due to an injury. Donor 6 was successful in that we got 12 quality embryos to freeze: After a negative test and a miscarriage, we did PGS testing. 7 of 10 embryos tested were abnormal. Had two transfers of “normal” embryos which ended in chemical pregnancy and a misacarriage. During the first donor egg cycle I was synced to donor, so I had prenatal vitamins and folbic tablet, birth control pills, then lupron, estrogen, and eventually progesterone shots. There were some meds taken around time of transfer, such as antibiotics as prep. This current cycle I am not syncing to the donor's cycle, so there is no lupron, but the rest of the meds are pretty similar, except this time I have an additional thyroid med due to low TSH. Because of recurrent miscarriage was tested for clotting issues, but none found.

Describe your experience with your nurse at Reproductive Gynecology & Infertility (Pinnacle Network clinic). (Assigned nurse: In the beginning yes, but not now)

When we started, Betheen took care of the IVF patients and was readily available to answer questions, but she retired. Lately, it’s a small group of nurses who take turns responding, but I do have nurses’ email and doctor’s email and phone.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

The strengths are: the environment is modern and clean. Staff are pretty friendly and you're treated like a human being, not a number. They have an in-house LabCorp tech, so you don't have to go elsewhere for blood work and the lab tech is very good. Weaknesses: there's not much in terms of guarantee programs/refunds. Billing needs more transparency. When I've had money due, it wasn't an issue getting an itemized list of services (in bill form), when I had a positive balance on my account, it was like pulling teeth to get a list of documented services and expenses (in a legible form that wasn't in office codes). The drop off for semen samples is not more than a hallway leading to a window with a couple of chairs to the side and can be awkward if someone's waiting there and another person has to drop off, mainly due to cramped quarters. Some times they over book and can run late, which is not fun on a Monday or Saturday morning when it seems very busy.

Describe the costs associated with your care under Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

This is an estimate... about $22k total for a cycle: donor drugs, egg retrieval, embryology, and transfer (no freezing). Freezing embryos for my second cycle was $1k extra. Donor drugs are around $3-3500 of that $22k. My drug costs have ranged from $500-750 per cycle and not part of the $22k. IUIs were $500 and extra for the drugs (clomid was ~$25, can't remember how much follistim and HcG chot were).

Describe Akas Jain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

I prefer single transfer. The last four transfers have been singles. For the last attempt, due to low quality of embryos, two were transferred, but that didn't work.

What specific things went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Lost or damaged samples

Describe the specific things that went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

My husband had one of his blood samples go missing, mostly likely at the lab handling it, but who knows.

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2018, Unknown Success

Age 36

Diminished Ovarian Reserve

Latinx

Income $100K - $199K

Doctor

2nd of 2 Docs

4 IUI With Other Docs

Neutral

Success w/ Doc Not sure

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

When Dr. Jain entered the office he didn't introduce himself or shake our hands. He spent about 30 minutes talking to us about our previous experience with failed fertility treatments, which made me cry at points, and he failed to show any empathy or even offer tissue.... The good: Dr. Jain is very blunt, which I appreciated after so many failed fertility treatments with my previous RE, who at times sugarcoated our problems.

The clinic [Reproductive Gynecology] is modern, clean, and designed to very warm and welcoming. They have the front desk staffed with 2-3 individuals who greet you with a friendly smile. The procedure rooms are modern, have low lighting for more privacy, and are not stuffy with unnecessary decorations.... Not sure how I feel about this yet, but our nurse prefers to communicate via email instead of phone....

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

The good: Dr. Jain is very blunt, which I appreciated after so many failed fertility treatments with my previous RE, who at times sugarcoated our problems. Dr. Jain spoke off the cuff, which again, I appreciated because my previous RE was *very* reheared. After speaking with Dr. Jain in his office, he suggested we move to a procedure room in order to perform an AFC. I was grateful for this because after treatment with my previous RE, an AFC had never been performed at baseline. The bad: Dr. Jain spent a good time blaming my previous RE, calling his techniques antiquated and completely based on a handful of old case studies. The ugly: Dr. Jain's bluntness often borders on rudeness. He was generally unpleasant and didn't introduce himself or shake our hands upon meeting or finishing our appointment.

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Prepare yourself for a RE who lacks bedside manner.

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

I'm currently under the agonist protocol, priming with a short cycle of birth control.

Describe your experience with your nurse at Reproductive Gynecology & Infertility (Pinnacle Network clinic). (Assigned nurse: Megan)

Not sure how I feel about this yet, but our nurse prefers to communicate via email instead of phone.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

The clinic is modern, clean, and designed to very warm and welcoming. They have the front desk staffed with 2-3 individuals who greet you with a friendly smile. The procedure rooms are modern, have low lighting for more privacy, and are not stuffy with unnecessary decorations.

Describe the costs associated with your care under Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

$7,600 with embryo freezing.

Describe Akas Jain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Dr. Jain said that we could decide if we wanted him to transfer 1-2 embryos.

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2017 - 2018, Unsuccessful

Age 30 - 31

1 IUI

PCOS

Recurrent Pregnancy Loss

European

Income $50K - $99K

Only Doc Seen

Strongly Recommends

Unsuccessful

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Dr. Jain definitely is definitely determined to help us achieve pregnancy. But at every appointment we usually have to remind him of our history and what we've already been through...has been great at determining a plan of action to help us achieve our dream of having a baby. He is always willing to answer any questions we have. He is somewhat blunt with his responses but as a woman going through infertility I prefer this, instead of having my hopes up every cycle and then being destroyed if the treatment isn't successful.

They provide quick responses over the phone to schedule appointments and have worked well with us to help educate us on giving an HCG trigger shot at home, as well as the timing of the IUI...I pay $200 for every ultrasound, $125 for a trigger shot and $500 for an IUI...The waiting area is very nice. I appreciate that they have someone on staff to draw blood work instead of having to travel elsewhere. They also have a lab onsite for sperm analysis and preparations for an IUI. The exam rooms are always clean and prepared for my appointment.

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Dr. Jain has been great at determining a plan of action to help us achieve our dream of having a baby. He is always willing to answer any questions we have. He is somewhat blunt with his responses but as a woman going through infertility I prefer this, instead of having my hopes up every cycle and then being destroyed if the treatment isn't successful.

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Be prepared for him to give it to you straight. He won't sugar coat his reponses about your condition.

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Dr. Jain definitely is definitely determined to help us achieve pregnancy. But at every appointment we usually have to remind him of our history and what we've already been through.

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

We used clomid and ultrasound monitoring for our cycles. We used ultrasound monitoring to observe the follicles as they were approaching ovulation. I only have one fallopian tube so if I had follicles on the good side we were able to use ultrasound to observe them and prepare for an IUI. If they we're not on the good side then he would advise to have timed intercourse at home.

Describe your experience with the nursing staff at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

They provide quick responses over the phone to schedule appointments and have worked well with us to help educate us on giving an HCG trigger shot at home, as well as the timing of the IUI.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

The waiting area is very nice. I appreciate that they have someone on staff to draw blood work instead of having to travel elsewhere. They also have a lab onsite for sperm analysis and preparations for an IUI. The exam rooms are always clean and prepared for my appointment.

Describe the costs associated with your care under Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

I do not have insurance that covers fertility treatments so I pay $200 for every ultrasound, $125 for a trigger shot and $500 for an IUI.

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2018, Successful

Age 30

2 IUI

1 IVF

Diminished Ovarian Reserve

Unexplained

European

Income $100K - $199K

Teacher

Only Doc Seen

Neutral

Strongly Recommends

Successful

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

He [Dr. Joain] takes your case seriously. However, the drawback to this is he is overworked and very busy. He often has his phone out during your appointment, and is texting - probably a medically related matter to another case- but nonetheless, it’s a little frustrating when you need his undivided attention. He tells it like it is- if you are looking for a passive, sugar coating doctor he is not that.

You get to know the doctor, nurses, lab people. It’s not a big clinic [Reproductive Gynecology] in Columbus. But they are getting so busy and popular. It means they batch patients ( common in smaller clinics I heard) so you may have to wait to start your ivf cycle or fet. ... You always waited once you showed up for appointment, maybe 20 minutes. And then waited for him to come in, maybe another 15. But it’s a busy place with one doc!

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Dr. Jain is one of the hardest working doctors I’ve ever seen. He does it all , with the help of his great nurses, without the aid of other doctors really. He owns the entire process of your care, start to finish. Now, this is a great thing because you can trust HE will be the one helping get you pregnant. He takes your case seriously. However, the drawback to this is he is overworked and very busy. He often has his phone out during your appointment, and is texting - probably a medically related matter to another case- but nonetheless, it’s a little frustrating when you need his undivided attention. He tells it like it is- if you are looking for a passive, sugar coating doctor he is not that. He gives you the facts, which I personally appreciated, despite the somewhat rough package they could come in. That being said, he wont waste your time. He will do the best course for you to have a baby, as fast as possible. I got pregnant from my first ever transfer and am now in my third trimester. He didn’t fill my head with allusions that an IUI would work for us. It wasn’t going to, to doing IVF sooner was the best decision bc in 2 months I get to meet my son.

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Know your goals, know your budget and be ready to get a plan in place. He is ready to help, if you are ready to move forward with his plan. You will hear your real odds and how to achieve success.

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Doctor Jain remember details Of my personal life I shared with him on subsequent visits. I do feel like he wanted me to succeed, not just for him/ his stats, but because he wanted us to be parents.

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

We used an antagonist protocol. He really worked with us, as we had a family trip as i started stims and we figured it out so I could still start. 375 gonal f, 150 menopur, 75 cetrotide after 5 days. He adjusted after a week or so bc I had some big eggs, we wanted to try to get more little ones to To catch up. He Said our goal was 12, with my diminished reserve. He retrieved 16, 13 mature. 11 fertilized with icsi. Unfortunately, only 4! Made it to day 5 and frozen. Probably due to my egg quality. Sent out for pgs and 2 normal. FET the next month and BFP!! First transfer :)

Describe your experience with your nurse at Reproductive Gynecology & Infertility (Pinnacle Network clinic). (Assigned nurse: Shannel)

Not enough good things to say about the nurses. They care for you, they want the best for you, and are always willing to go the extra mile!! I have a few of their personal cell phone numbers in case I had questions, needed help with injections, questions before I go transferred to my obgyb.. they were just amazing.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

They are great because your care really stays in one team. You get to know the doctor, nurses, lab people. It’s not a big clinic in Columbus. But they are getting so busy and popular. It means they batch patients ( common in smaller clinics I heard) so you may have to wait to start your ivf cycle or fet. They can’t have patients at various stages, they need to keep them together Or they’d be overwhelmed. As it is, dr Jain needs a full time other doctor bc he has his hands full. Really full. But he knows how good he is, and probably doesn’t want to bring someone else in that he can’t control their performance/ outcome ( my opinion)

Describe your experience with your monitoring appointments at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

You always waited once you showed up for appointment, maybe 20 minutes. And then waited for him to come in, maybe another 15. But it’s a busy place with one doc!

Describe the costs associated with your care under Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Our insurance helped a lot! But pgs was not covered- $4k for up to 8 embryos. We paid right about $7-8 , including the pgs, for one ivf cycle with icsi, and the frozen transfer. Including meds, iui’s, sperm analysis, blood work

Describe Akas Jain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

He said due to my age (29) he would not transfer both my pgs normal embryos. It was a risk to me me and the babies. I think it was the right call as I got pregnant.

What specific things went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Lost appointments

Describe the specific things that went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

I had a meeting scheduled with doctor that I think never made it to the books- I still got a meeting, just later than I was originally told. So all was made right.

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2018, Unknown Success

Age 34

2 IUI

Unexplained

European

Income $50K - $99K

Teacher

2nd of 2 Docs

6 IUI With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Dr. Jain is very blunt, but I think that he actually cares, which is refreshing after my experience at ORM. A lot of people describe him as pretentious, but to me he just seems confident and that is reassuring for me. It is useful to be informed and go into an appointment with questions and not let him get off topic. He is ALWAYS at the clinic, I am not sure if he ever does anything but work. But he seems to really like his job and care about his patients.

It is nearly impossible to communicate with the nurses [at Reproductive Gynecology] if you are not at the clinic. The nurses sometimes take a long time to respond to an email or call and then don't answer my questions fully or at all. ... Dr. Jain's nurses are kind and helpful in person, but completely unhelpful if I have to call or email.... The clinic has great people at the front desk and they have a lab on site which makes blood tests really easy. The aesthetic of the waiting room is in the Polaris overly-fancy ugly style, but there are not as many people as ORM and you feel like less of a number and more of a person. The nurses are great in person, not great with calls/emails.

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Be proactive, have questions ready.

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Dr. Jain is very busy and doesn't have a lot of time to talk, but when I do have a conversation with him I feel that he cares.

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

He wants to try 2-3 more cycles of IUI with Letrozole and then talk about IVF.

Describe your experience with the nursing staff at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

It is nearly impossible to communicate with the nurses if you are not at the clinic. The nurses sometimes take a long time to respond to an email or call and then don't answer my questions fully or at all. The only thing that I miss about ORM is the nursing staff. Dr. Jain's nurses are kind and helpful in person, but completely unhelpful if I have to call or email.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

The clinic has great people at the front desk and they have a lab on site which makes blood tests really easy. The aesthetic of the waiting room is in the Polaris overly-fancy ugly style, but there are not as many people as ORM and you feel like less of a number and more of a person. The nurses are great in person, not great with calls/emails.

Describe the costs associated with your care under Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

I still have not received most of the bills.

What specific things went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Failed to call with results

Describe the specific things that went wrong at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

The nurses do not always call back with results or call back to answer questions.

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

2018, Unknown Success

Age 38

2 IVF

Income $200K - $499K

3rd of 3 Docs

1 IUI With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

His decisions are always based on what will get us to our goal most successfully, with the least amount of hardship on our behalf. I have never had a doctor who provided as much face-to-face interaction, which during the stages of IVF is so incredibly comforting. ... Dr. Jain is a warm, compassionate and vibrant doctor. ... Dr. Jain’s expertise is evident from the first meeting; I remember feeling intense relief and rekindled hope after my very first consult with him. ...

Strengths are it’s visually pleasant; always spotless, smells good in the waiting room, front desk staff is always smiling an friendly and remember my name each time I come in. ... Even the embryoologists and lab tech are so friendly. ... They rooms are always spotless, bathrooms are impeccable. Nice bright lighting, location is easily accessible. ... It is a very busy clinic, yet always maintains is professional standards to give the patients the best.

How was your experience with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Dr. Jain is a warm, compassionate and vibrant doctor. He sees the positive of every situation, and really pushes for the best possible outcome regardless of the potential time investment involved. His decisions are always based on what will get us to our goal most successfully, with the least amount of hardship on our behalf. I have never had a doctor who provided as much face-to-face interaction, which during the stages of IVF is so incredibly comforting. Dr. Jain’s expertise is evident from the first meeting; I remember feeling intense relief and rekindled hope after my very first consult with him. I am sure I am not the only patient whom he has made feel like they can have faith again, and restored our belief in that one day we can in fact have our dreams come true.

What's one piece of advice would you give a prospective patient of Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Trust the process, and believe in him. He’ll do everything he can to make your dreams come true.

During treatment, were you treated like a number or a human with Akas Jain at Reproductive Gynecology & Infertility (Pinnacle Network clinic)?

Dr. Jain is the first doctor to give me hope. On our first consult, he reviewed my file and explained to me why IVF CAN work for us. He was realistic about our expectations given my age and my physiological history, but he was encouraging, positive, and hopeful. At that point, that was all we needed. And all along this process, he has been so involved I couldn’t be more grateful for his support and the warmth from his staff as well.

Describe the protocols Akas Jain used in your cycles at Reproductive Gynecology & Infertility (Pinnacle Network clinic) and their degree of success.

antagonist protocol with hmg and fsh with preimplantation genetic screening

Describe your experience with the nursing staff at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Caring, and very prompt and consistent with communication. They are all so friendly and engaging, and very compassionate. One nurse even came by to my house to help give me IM progesterone shots when my husband was out of town. They are all incredible, I love them all. It is a reflection of Dr. Jain that he has chosen such a warm, empathetic and compassionate staff to work with his patients.

Describe your experience with Reproductive Gynecology & Infertility (Pinnacle Network clinic).

Strengths are it’s visually pleasant; always spotless, smells good in the waiting room, front desk staff is always smiling an friendly and remember my name each time I come in. They rooms are always spotless, bathrooms are impeccable. Nice bright lighting, location is easily accessible. No cons to be honest. It’s the nicest clinic I’ve been to, and it is always a pleasant experience. It is a very busy clinic, yet always maintains is professional standards to give the patients the best. Even the embryoologists and lab tech are so friendly.

Describe Akas Jain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility (Pinnacle Network clinic).

eSET was the only option given

Doctor

Akas Jain

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

Westerville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Akas Jain Reproductive Gynecology & Infertility (Pinnacle Network clinic)

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Reproductive Gynecology & Infertility (Pinnacle Network clinic)

5 doctors work here

CDC Success Rates

Available Resources

This clinic has 5 offices
Visit clinic website

193 patient reviews

Filter by patient information

Learn from top medical experts

Reproductive Gynecology & Infertility (Pinnacle Network clinic)

5 doctors work here

CDC Success Rates

Available Resources

This clinic has 5 officesVisit clinic website

193 patient reviews

Learn from top medical experts

This clinic has 5 offices
Visit clinic website