Reproductive Health and Wellness Center

1 doctors work here

Rated 9.7
Strongly recommend: 95%Don't recommend: 5%9.7
95% strongly recommend
36 reviews
Operations
9.9
9.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.9
9.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.5
9.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.7
9.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
9.7
9.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Laguna Hills
23141 Moulton Pkwy, suite 204
Laguna Hills, CA 92653

36 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2024, Successful
NPS
10
NPS
10
Age 38 - 40
3 IVF
Male Factor
Uterine Fibroids
Income $100K - $199K
Teacher
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Rosencrantz is not only compassionate, kind and empathetic but he is also honest...will answer any and all questions without judgement...sees all of his patients himself, you will never feel rushed during your time with him...very thorough...2nd and 3rd ER, meds were upped and omnitrope was added
[Reproductive Health and Wellness Center] is very nice. The front desk girls were always friendly and helpful. The nurses were all amazing. It's a busy office but you'd never know because they usually run right on track with appointments. I always knew upfront what costs would be
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz is not only compassionate, kind and empathetic but he is also honest. He will answer any and all questions without judgement. Even though he sees all of his patients himself, you will never feel rushed during your time with him. He's very thorough. He wants the best outcome for you and he will try everything he can to get it for you.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
You will be in the best hands possible with Dr. Rosencrantz. There are no other fertility doctors like him.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Every single person in the office referred to me by my name every single time I was in the office. They knew I had a semi-long commute and would ask how the drive to the office was. Dr. Rosencrantz would always ask about life and how I was doing emotionally. I never felt rushed. He would take as much time as I needed.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
First ER we used the standard med protocol. While we got 6 embryos, we ended up with one low level mosaic after pgt. 2nd and 3rd ER, meds were upped and omnitrope was added to see if it could help get more pgt normal embryos. We ended up with 3 pgt normals on the 2nd ER and decided not to test for the 3rd. 1st ET was regular med schedule. Got pregnant, ended up being non-viable. 2nd ET, used same med protocol. Didn't stick. Found fibroids and had surgery to remove them prior to 3rd transfer. 3rd ET, used modified natural med protocol. Currently pregnant.
Describe your experience with the nursing staff at Reproductive Health and Wellness Center.
Every nurse was kind, compassionate and very helpful during every visit. They responded to messages in the patient portal promptly and were always available by phone if necessary.
Describe your experience with Reproductive Health and Wellness Center.
The office is very nice. The front desk girls were always friendly and helpful. The nurses were all amazing. It's a busy office but you'd never know because they usually run right on track with appointments. I always knew upfront what costs would be. If there were things that they could bill my insurance for(my insurance didnt cover infertility treatment), they'd find it to help me save some money. Procedures are all done in office which is wonderful. I had a couple procedures done at the hospital because my insurance covered them and the office was great about coordinating with the hospital, Dr. Rosencrantz and me to get them done.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
There are different packages you can choose from. I wish I would've gone with the multiple retrieval package from the get-go because it would've saved me money. We were cash pay and in total spent about $70,000 for all procedures(3 Egg retrievals, 3 transfers, 4 surgical procedures, ERA, saline sonograms and ultrasounds) and all medications for everything.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
We talked about number of embryos to transfer. Dr. Rosencrantz walked us through pgt tested embryos vs. Non-tested. The 1st and 2nd transfers we used 1 pgt tested embryo for each. For the 3rd transfer he agreed that transferring 2 might help the chances of getting pregnant. We used 1 pgt tested and 1 non-tested. They both took.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 36 - 38
2 IUI
3 IVF
Endometriosis
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Rosencrantz is extremely knowledgeable and provides one on one care...always answered every question and made my husband and I feel very comfortable...suggested I further test my lining with another biopsy checking for endometriosis. The results came back with extreme high inflammation, border line Stage 1 endometriosis...To heal the inflammation, [he] then put me on 8 weeks of Lupron depot (medically induced menopause). I went directly into my second transfer cycle and we are now successfully pregnant!
The nursing staff of RHWC are AMAZING. I cannot say enough about the staff. They are with you through every step. It is so personal, to when I graduated from the clinic, everyone is hugging and has tears of happiness. The nurses go over the top, they care, they answer all questions, hold your hand, and make you feel so comfortable during such hard times...
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz is extremely knowledgeable and provides one on one care. He always answered every question and made my husband and I feel very comfortable. Never once did I ever question we had the best doctor to help us become parents. He is truly ONE of a kind!
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
He is very detailed orientated and will propose ALL options for each couple.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz takes great care of each patient. The nurses are incredible and truly feel like family. I would have never been able to get through the last year and a half of fertility issues without the staff at RHWC
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
After my first round of IV resulted in 0 blastocysts (Follistim 425, Menopur 2, 4 days of Ganirelex 1), when it came to round two, Dr. Rosencrantz added changed my protocol. He decreased Follistim to 300, increased Menopur to 4, Added Omnitrope 25U to help with egg maturity, and increased to 5 days of Ganirelex). This round was successful, we had 3 PGT tested embryos. I then did an ERA cycle, results came back needing 6 days of progesterone prior to transfer. We transferred 1 embryo mid June, this resulted in a failure, it did not implant. Dr Rosencrantz suggested I further test my lining with another biopsy checking for endometriosis. The results came back with extreme high inflammation, border line Stage 1 endometriosis. My husband and I decided to do a third IVF round due to wanting more children. Dr. Rosencrantz kept my protocol the same from Rd #2 since we had success. From Rd #3, we received 2 PGT embryos. To heal the inflammation, Dr Rosencrantz then put me on 8 weeks of Lupron depot (medically induced menopause). I went directly into my second transfer cycle and we are now successfully pregnant!
Describe your experience with the nursing staff at Reproductive Health and Wellness Center.
The nursing staff of RHWC are AMAZING. I cannot say enough about the staff. They are with you through every step. It is so personal, to when I graduated from the clinic, everyone is hugging and has tears of happiness. The nurses go over the top, they care, they answer all questions, hold your hand, and make you feel so comfortable during such hard times.
Describe your experience with Reproductive Health and Wellness Center.
You receive personal care. You are not a number. The staff is incredible. Dr. Rosencrantz is very knowledgeable, provides such great care and has patience. The clinic is so clean and safe. All procedures are done at the clinic so you don't have to go to many places. Even the staff that works on the embryos is one of a kind. Dr Rosencrantz has been named Top IVF Doctor of Orance County, CA for 3 years in a row, and this is so true. His success rate with patients is incredible!
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
I personally have incredible health insurance that covered all doc appointments, blood work, retrievals, storage, and transfer. We paid for all meds, testing of embryos & lining, facility fees for surgeries. So, I cannot speak to all of the actual costs of the clinic. With what I paid out of pocket for 3 IVF rounds, 2 transfers, 2 rounds of PGT testing, and multiple tests was about $38,000.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
Dr Rosencrantz, with PGT tested embryos suggested only a single embryo transfer for our first transfer. Due to failure of implantation, 8 weeks of Lupron Depot....when we went to transfer in December, he suggested we transfer 2 embryos if we agreed with the risk of having multiples.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 30 - 31
1 IVF
Anovulation
PCOS
East Asian
Income $100K - $199K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I feel like Dr. Rosencrantz truly cares about each of his patients, and knows exactly where you are with your cycle, how your cycle is going, and what is to come...is the unicorn of doctors who is a genius, and also has great bedside manner! His calm demeanor is so heartwarming in this crazy journey of infertility, and I honestly could not recommend him enough...He responds quickly through the messenger in the patient portal, but also answers any questions over the phone and in-person too...For the trigger, we used lupron and a drop of hcg to ensure I would ovulate, but primarily lupron to prevent ohss, as I had many follicles.
We had 11 embryos make it to day 5/6 and were biopsied and frozen [at Reproductive Health and Wellness Center]. After genetic testing, I currently have 4 geneticall normal embryos ready for transfer...As a newer facility, you aren't competing with hundreds or thousands of patients, trying to get in to see the doctor. In that sense, I feel like you really are a person and not just a number. Each time I arrive for an appointment, I walk right in...She [nurse] is so patient, caring, and understanding, and is always there to answer all of my silly questions.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
I am currently still undergoing IVF treatment with Dr. Rosencrantz, but I couldn't recommend him enough to anyone looking for an IVF doctor! I was told by many that most doctors have no bedside manner, but you shouldn't care about that because all you should care about is that they are great doctors. I wanted a genius doctor, but I also wanted someone with good beside manner who would be open to all my questions. Dr. Rosencrantz is the unicorn of doctors who is a genius, and also has great bedside manner! His calm demeanor is so heartwarming in this crazy journey of infertility, and I honestly could not recommend him enough. I was honestly so nervous and scared to go through IVF, as I'm sure everyone is, but he calmed my nervous each visit and even on the day of egg retrieval, calmly told me everything was going to go great, and sure enough it did. I apprecaited that it was the actual doctor that called several times throughout my stim cycle, and it was also my doctor that called about updates throughout the egg retrieval/fertilization process. Anytime I have questions, and I send messages through our patient portal, he responds so quickly. Also, during my visits, it was so nice to see the doctor each time, so that I didn't have to wait to ask questions or see different doctors each visit. 10 out of 10, I would highly recommend!
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Don't be afraid to ask questions! I'm sure he's heard them all, and he will never make you feel stupid for asking questions. He responds quickly through the messenger in the patient portal, but also answers any questions over the phone and in-person too.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
I feel like Dr. Rosencrantz truly cares about each of his patients, and knows exactly where you are with your cycle, how your cycle is going, and what is to come. He warned me about all possible side effects, and was spot on with even every symptom and when I would feel them. Dr. Rosencrantz was the one to call with updates after egg retrieval, and has been the one to call with all other updates that had to do with my embryos. I just feel like he truly cares for each of his patients as if they were family.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
I just completed our egg retrieval portion of our first IVF cycle. During the stim cycle, I took prednisone, prenatals, and folic acid. I did stims for 12 days, and triggered on the 13th day. We used menopur and follistim, then ganirelix for the last few days leading up to trigger. For the trigger, we used lupron and a drop of hcg to ensure I would ovulate, but primarily lupron to prevent ohss, as I had many follicles.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy Anderson)
Cindy is the best! I honestly don't think I could have done it without her. She is so patient, caring, and understanding, and is always there to answer all of my silly questions. She is so sweet, so organized, and made the entire process so easy! She always responds to all my messages through our patient portal so quickly, and is so easy to work with on scheduling around my work schedule and what works best for me! Although I primarily worked with Cindy, some of my blood draws through my egg retrieval cycle was with Nurse Kailyn. She is awesome too-- so sweet and so helpful! I couldn't recommend Cindy enough-- she is truly the best!
Describe your experience with Reproductive Health and Wellness Center.
The clinic itself is SO beautiful! It is a brand new facility, and everything is so clean and beautiful. There's plenty of parking at the facility, and it's easy to park and find the office. As a newer facility, you aren't competing with hundreds or thousands of patients, trying to get in to see the doctor. In that sense, I feel like you really are a person and not just a number. Each time I arrive for an appointment, I walk right in. I've never had to wait for an appointment upon arrival or in the patient room. Also, with working full-time while undergoing treatment, I was really worried about scheduling and making all the appointments work around my work schedule as much as possible. Cindy is always so helpful in coordinating what time/dates work best for me and it's been such a huge stress relief not having to miss much work! Coming from a hospital's Infertility Department with so many patients, and not having the option to pick appointment times, and having to wait sometimes long periods of time even upon arrival, it has been a dream to just arrive for my appointment and be seen and out the door so quickly!
Describe your experience with your monitoring appointments at Reproductive Health and Wellness Center.
Since I work full-time, I asked the Nurse Practitioner if I could be seen early on my way to work. It was no problem for them at all, and I was able to have 7:30am appointments, and get to work by 8/8:15am every time. There was never any wait, it was always super organized, and of course it helped that the office was only about 20 minutes away from my work office. But, I've never felt like I had to work with the clinic's schedule, it was always up to me or I was asked when worked best for me and my schedule! That is amazing!
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
I don't have any insurance coverage on IVF, so all expenses were out of pocket including medications.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
Dr. Rosencrantz prefers that I transfer one embryo at a time, especially since I went through genetic testing of my embryos. We had 11 embryos make it to day 5/6 and were biopsied and frozen. After genetic testing, I currently have 4 geneticall normal embryos ready for transfer. We will transfer 1 at a time.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 32
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Nurse or HC Services
3rd of 3 Docs
14 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
After being told I wasn't a good candidate for IVF at a different fertility clinic, Dr. Rosencrantz took the time to go over all of my fertility options and help me weigh the pros and cons for each one. In the end, my husband and I chose to pursue IVF. Dr. Rosencrantz and his whole team made the process as easy and straight-forward as possible at a very competitive price. And best of all, we are pregnant after just one round of IVF...
The whole support team [at Reproductive Health and Wellness Center] was great, but nurse Anne is just awesome. She is always available for questions, a great teacher when it comes to injections, and has a great balance of compassion and humor to make each visit enjoyable... The clinic itself is in a great location, has tons of free parking, is very clean/nicely decorated and has everything needed onsite. They have regular office hours that are flexible, but on several occasions opened early or on holidays if I had a specific need...
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
I am so grateful for my experience at RHWC. After being told I wasn't a good candidate for IVF at a different fertility clinic, Dr. Rosencrantz took the time to go over all of my fertility options and help me weigh the pros and cons for each one. In the end, my husband and I chose to pursue IVF. Dr. Rosencrantz and his whole team made the process as easy and straight-forward as possible at a very competitive price. And best of all, we are pregnant after just one round of IVF! No one's results can be guaranteed, but I never thought I would be comfortable in the IVF process, and I never thought I would trust a doctor/clinic enough to be able to dream about pursuing more cycles in the future.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
If you are on the fence about pursuing your fertility treatment options, don't be scared and put it off like I did! You can feel confident in pursuing the family of your dreams and Dr. Rosencrantz is an awesome doctor and support for your process.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz sat down with my husband and I as many times as we needed to feel comfortable with our treatments. His whole team took time to check in with us and make sure we felt 100% comfortable with every step.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Anne)
The whole support team was great, but nurse Anne is just awesome. She is always available for questions, a great teacher when it comes to injections, and has a great balance of compassion and humor to make each visit enjoyable. Thank you Anne for everything!
Describe your experience with Reproductive Health and Wellness Center.
The clinic itself is in a great location, has tons of free parking, is very clean/nicely decorated and has everything needed onsite. They have regular office hours that are flexible, but on several occasions opened early or on holidays if I had a specific need.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
At the time the clinic offered a special for a complete IVF package if all costs were paid upfront. This included follicle monitoring appts, saline sonogram, egg retrieval and anesthesia, egg transfer, and all ultrasounds afterward until 8/9 weeks. This also includes 1 year of freezing of any extra embryos that are not transferred. I paid a total of $9,500 for a fresh egg transfer. Medications were separate and paid through pharmacy.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
Dr. Rosencrantz will make a recommendation that is customized to the safety of each patient. My recommendation was to transfer one embryo, but he gave me the option to transfer up to 2. I chose to transfer 2 embryos.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 37 - 38
3 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
European
Income $200K - $499K
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Rosencrantz is an amazing doctor. He is friendly, courteous, knowledgeable but will also provide honest and sometimes difficult advice/answers during the process. He tailors your protocol to try to get the best possible outcome. For the most part, I saw Dr. Rosencrantz at every appointment...We did a few egg retrievals before moving to transfer...We did PGT-A testing and ended up with two normal embryos
Our experience at RHWC was the best. We had no issues at all during the time we were at RHWC. I never had to wait long for my appointments and anytime I put a message into the patient portal, I always received a prompt response...[nurses] Cindy, Anne and Leahanne were so kind and awesome at what they do. From blood draws to providing care during retrievals/transfer to calling in prescriptions and more - they for sure put 110%!
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz is an amazing doctor. He is friendly, courteous, knowledgeable but will also provide honest and sometimes difficult advice/answers during the process. He tailors your protocol to try to get the best possible outcome. For the most part, I saw Dr. Rosencrantz at every appointment and he would always take the time to get to know me and check-in on how I was doing.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
You are in great hands at RWHC. Don’t be afraid to ask questions, no matter how silly they may seem. They have heard them all! Also, and this applies to any clinic you end up at, if this is your first time doing IVF, when the nurses do an overview of how to prep and inject the medications, take a video recording - it is so helpful to refer back to later on!
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
You are definitely treated like a human. Every appointment with Dr. Rosencrantz and every visit to RHWC, I was treated with the utmost respect and care.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
We did a few egg retrievals before moving to transfer. The protocols we used were either Menopur 150 and Follistim 425 or Menopur 300 and Follistim 300. We found better success with the Menopur 150/Follistim 425 combination. Omnitrope (HGH) and dual driggers were added into our 2nd and 3rd cycles where we ended up with more blastocysts. We did PGT-A testing and ended up with two normal embryos.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy, Anne, Leahanne)
The nursing staff is amazing here! They are seriously the best. Cindy, Anne and Leahanne were so kind and awesome at what they do. From blood draws to providing care during retrievals/transfer to calling in prescriptions and more - they for sure put 110%! Anne was ever so helpful and reassuring when we had a somewhat low first beta number and again later when I had some unexplained bleeding early on in my pregnancy. I couldn't have gotten through that without her!
Describe your experience with Reproductive Health and Wellness Center.
Our experience at RHWC was the best. We had no issues at all during the time we were at RHWC. I never had to wait long for my appointments and anytime I put a message into the patient portal, I always received a prompt response. It was bittersweet when we graduated as we were beyond ecstatic to have had success but sad to leave a place where we received such great care.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
Dr. Rosencrantz prefers to transfer a single embryo, especially if euploid.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 29 - 30
1 IVF
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Rosencrantz is an extremely knowledgeable and detail-orientated doctor. It is quite evident that he loves what he does and cares deeply for his patients. Even when unavoidable bumps along the road arose, he made sure to come up with a plan to continue on towards our goal of becoming pregnant, all while keeping us informed all the way...
This clinic [Reproductive Health and Wellness Center] was able to get us seen promptly upon initial contact, which is so important as fertility treatments often feel quite time-sensitive. The clinic has early morning appointments which are helpful for a busy schedule. Appointments, retrieval, and transfer are all done at the same location so you become comfortable in the environment...Both the nurses and Patient Coordinator, Lauren were always quick to respond and provide support...
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz is an extremely knowledgeable and detail-orientated doctor. It is quite evident that he loves what he does and cares deeply for his patients. Even when unavoidable bumps along the road arose, he made sure to come up with a plan to continue on towards our goal of becoming pregnant, all while keeping us informed all the way.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Trust in Dr. Rosencrantz and his team because you are in good hands!
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz and his team treat you with such warm and genuine care. They truly care about your needs!
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
We went to RHW for IVF. We did an egg retrial and genetic testing (PGT) due to our repeated miscarriages and low egg count. After the genetic testing, we transferred one healthy embryo by means of a medicated cycle. This transfer resulted in a pregnancy.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Anne and Cindy)
The nurses and patient coordinator at the Reproductive Health and Wellness Center go above and beyond to make you feel heard and cared for! Nures Anne and Cindy were extremely knowledgeable and attentive throughout the entire process. Both the nurses and Patient Coordinator, Lauren were always quick to respond and provide support. Lauren provided such a caring environment where our needs always felt heard!
Describe your experience with Reproductive Health and Wellness Center.
This clinic was able to get us seen promptly upon initial contact, which is so important as fertility treatments often feel quite time-sensitive. The clinic has early morning appointments which are helpful for a busy schedule. Appointments, retrieval, and transfer are all done at the same location so you become comfortable in the environment.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
Ivf package included in-cycle office visits, ultrasounds, blood tests, egg retrieval, and frozen embryo transfer. Medication was paid separately from an outside pharmacy. Anesthesia was separate. The saline sonogram was separate. Pregnancy ultrasound and beta pregnancy test are separate.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022, Successful
NPS
10
NPS
10
Age 34
2 IVF
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Rosencrantz was clear, concise, never pushy or persuasive, and always forthcoming with facts and data in regard to our risk and chance for success. He is kind, , straightforward, encouraging, supportive and carries the wisdom of having been in this business for a long time. He is always responsive to my requests and phone calls even at nights. He is a doctor that makes you feel comfortable that I would highly recommend!!
This clinic [Reproductive Health and Wellness Center] with their entire staff team is just amazing and are like no other...his nurse team were very knowledgeable and realistic with expectations, protocol, and were honest about all of our options. They worked very hard to answer every question, reach out with check-ins, and make me feel like part of the Reproductive Health and Wellness Family. We did IVF and were very blessed to be successful on our first FET transfer. I am now 12 weeks pregnant it is all thanks to our incredible Dr Rosencrantz and his team!
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr Rosencrantz was clear, concise, never pushy or persuasive, and always forthcoming with facts and data in regard to our risk and chance for success. He is kind, , straightforward, encouraging, supportive and carries the wisdom of having been in this business for a long time. He is always responsive to my requests and phone calls even at nights. He is a doctor that makes you feel comfortable that I would highly recommend!!
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
I have nothing else but wonderful things to say about Dr Rosencrantz!
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
From our very first consultation with Dr Rosencrantz, he was clear, concise, never pushy or persuasive, and always forthcoming with facts and data in regard to our risk and chance for success. Dr. Rosencrantz is kind, straightforward, and carries the wisdom of having been in this business for a long time.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Anne Chun and Leahanne Bruce )
Dr. Rosencrantz and his nurse team were very knowledgeable and realistic with expectations, protocol, and were honest about all of our options. They worked very hard to answer every question, reach out with check-ins, and make me feel like part of the Reproductive Health and Wellness Family. We did IVF and were very blessed to be successful on our first FET transfer. I am now 12 weeks pregnant it is all thanks to our incredible Dr Rosencrantz and his team!
Describe your experience with Reproductive Health and Wellness Center.
This clinic with their entire staff team is just amazing and are like no other! I am beyond blessed to find Dr Rosencrantz and his team and grateful for the care I received from them! They were sensitive to how I was feeling and always remembered me and my requests for everything. They truly cares about their patients. Something I love about Dr Rosencrantz is that he gives you very realistic expectations, and is honest with you about what is going on in the process so that you can make informed decisions. During my process, he made some adjustments with dosages process, and everything worked out great. I am so happy I came to Dr Rosencrantz, would definitely recommend this to females who are seeing for fertility treatment and miracles!
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
Dr Rosencrantz takes insurance and the overall cost was acceptable for me
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
I believe single embryo transfer is safer and more successful for women at older age.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Consult
NPS
10
NPS
10
Age 36
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
European
South Asian
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Rosencrantz] was open to as much testing as I wanted outside what he suggested himself and NEVER pushed IVF (for the PGT testing) on us...He allowed me to come in weekly for an ultrasound starting at 6 weeks to ensure the baby was healthy and growing. He did the scans himself which I thought was a wonderful, personal touch...
This clinic [Reproductive Health and Wellness Center] in my experience was always organized and always made a true effort to get me in to an appt slot that worked for me...Ann and Cindy [nurses] were 2 of the highlights of my experience. They always remembered me, my chart (including my very sensitive past) and showed empathy. They were quick to call me with test results and efficient with relaying information and explaining things to me...
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
I'm pasting a previous review I have left for Dr Rosencrantz: technically didnt go to Dr Rosencrantz for fertility treatments as my issue is recurrent pregnancy loss...but he has made such an impact to me, I had to share. Dr R was referred to me by my beloved and highly respected OB. He was so receptive to my sensitive and heartbreaking situation and assured me he has seen many patients just like me and had many of them leave with happy endings. He was open to as much testing as I wanted outside what he suggested himself and NEVER pushed IVF (for the PGT testing) on us. But where Dr Rosencrantz really impacted me and my experience was after I conceived while under his care. He assured me when we first met he would monitor me as often and thoroughly as I wanted, and he kept his word when the time came 7 mos later. He allowed me to come in weekly for an ultrasound starting at 6 weeks to ensure the baby was healthy and growing. He did the scans himself which I thought was a wonderful, personal touch. Towards the end of my time with him (10-11 weeks) he was joking they had "never seen a baby that large there before" and it was "time to send it to preschool" which made me LOL during my scan. Most patients are long graduated to their OB by then, but I just couldnt leave the loving care I was receiving. After 3 back to back losses I will not feel fully "safe" until baby is born, but the care from Dr R and WONDERFUL nurses Anne and Cindy at RHW Center helped make what was one of the most stressful times of my life bearable. They were sensitive to how I was feeling and always remembered me and my (at times very wonky) requests for the exam. Infertility is such an emotional time...its so helpful to have a provider and staff who understand that.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Infertility is rough and sometimes hearing even facts can be painful.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Where Dr Rosencrantz really impacted me and my experience was after I conceived while under his care. He assured me when we first met he would monitor me as often and thoroughly as I wanted, and he kept his word when the time came 7 mos later. He allowed me to come in weekly for an ultrasound starting at 6 weeks to ensure the baby was healthy and growing. He did the scans himself which I thought was a wonderful, personal touch.
Describe your experience with the nursing staff at Reproductive Health and Wellness Center.
Ann and Cindy were 2 of the highlights of my experience. They always remembered me, my chart (including my very sensitive past) and showed empathy. They were quick to call me with test results and efficient with relaying information and explaining things to me.
Describe your experience with Reproductive Health and Wellness Center.
This clinic in my experience was always organized and always made a true effort to get me in to an appt slot that worked for me. I had specific requests for their "latest" appts and they always obliged, one time scheduling an ultrasound during the afternoon when they usually only slot them in for mornings. Checking in was always quick and explanation of charges and benefits clear. I ended up staying with this clinic for many weeks (which they kindly allowed) before heading to my OB because of how easily I could reach the front desk and nurses and how easily I was in and out for exams.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
Dr Rosencrantz's rates were very very fair. Their billing department was always willing to try and bill as much as they could to my insurance to limit my out of pocket expenses. There was no blurry lines for what procedures or treatments would cost...I always received a very clear price list to know exactly what I would be paying out of pocket
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 36 - 37
1 IVF
Diminished Ovarian Reserve
Endometriosis
Uterine Fibroids
European
East Asian
Income $200K - $499K
Nurse or HC Services
1st of 3 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Rosencrantz] is knowledgeable, compassionate, and honest. He takes accountability always—and advocates for his patients. Through intuition—and clinical testing—he was able to determine my Endometriosis diagnosis (missed by my previous clinic!)... encouraged to transfer one embryo at a time, for both the health of the future child, but also for me as a high-risk patient...
The clinic [Reproductive Health and Wellness Center] overall is amazing. Aesthetically, the design of the clinic is beautiful, high-tech, and clean. A mobile app is used to communicate with providers, pay bills, view treatment calendars, etc. and is SO CONVENIENT...Cindy [nurse] is amazing! She is knowledgeable, professional, and compassionate...encouraged to transfer one embryo at a time, for both the health of the future child, but also for me as a high-risk patient...
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz is everything you want/need in a reproductive endocrinologist. He is knowledgeable, compassionate, and honest. He takes accountability always—and advocates for his patients. Through intuition—and clinical testing—he was able to determine my Endometriosis diagnosis (missed by my previous clinic!). I trust him and his team with our family, and you should, too.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
You’ve found the only doctor/clinic you need—look no further!
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz is the most down-to-earth physician. I remember the first time I called his private practice—on a weekend—and HE answered the phone and chatted with me (I had been a patient years earlier prior to his practice opening). He is approachable and is a great communicator—I would recommend he and his squad to anyone.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy Anderson)
Cindy is amazing! She is knowledgeable, professional, and compassionate.
Describe your experience with Reproductive Health and Wellness Center.
The clinic overall is amazing. Aesthetically, the design of the clinic is beautiful, high-tech, and clean. A mobile app is used to communicate with providers, pay bills, view treatment calendars, etc. and is SO CONVENIENT. I have really appreciated the clinic’s COVID adherence to COVID protocols as well.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
Luckily, the majority of my costs were covered by supplemental insurance provided by my work. Any small copays were paid through the clinic’s site (super easy!).
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
I have always been encouraged to transfer one embryo at a time, for both the health of the future child, but also for me as a high-risk patient. I have always supported that recommendation.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 38 - 39
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
His [Dr. Rosencrantz's] incredible attention to detail, vast expertise, personal communication, and confidence put our minds at ease...Dr. Rosencranz had me complete a series of testing before transfer...Mini stim protocol - Cycle 1 - Follistim 225, Menopur 1, Clomid 100mg (2 pills), Ovidrel trigger shot (1 embryo arrested on day 3) Cycle 2 - Follistim 225, Menopur 1, Clomid 100mg (2 pills), Ovidrel trigger shot (1 embryo arrested on day 3) Cycle 3 - Follistim 225, Menopur 1, Clomid 100mg (2 pills), Ovidrel trigger shot (3 embryos: 1 single euploid embryo after genetic testing)
The clinic [Reproductive Health and Wellness Center] focuses on making the patient's experience as seamless as possible. Excellent coordinated care and cost friendly...The nurses are so attentive to all your questions, concerns and needs...They always made me feel at home and they were so quick to answer any questions or concerns that I had throughout my IVY journey...
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Marcus Rosencrantz is the ideal Reproductive Endocrinologist, let me tell you why. Since the beginning of our IVF journey, the experience at Reproductive Health and Wellness Center has been a dream come true. The staff is incredible, they are always positive, supportive, and informative, all with a caring personal touch. When meeting Dr. Rosencrantz, we knew it was a game changer. His incredible attention to detail, vast expertise, personal communication, and confidence put our minds at ease. When we faced challenges, or had concerns, Dr. Rosencrantz and his team were dedicated to our support, to help us understand and help guide us through the options for the best outcome. Having a severe diminished ovarian reserve (AMH 0.3) made this a difficult task for my wife. However, after 10 months, and 3 cycles, one healthy embryo was a success and the transfer was also a success! After working with previous doctors, I can tell you with 100% confidence that Dr. Rosencrantz is top notch and on his game. When navigating the world of IVF, it takes someone incredibly special who understands, educates, informs and tailors your treatment for success, and we are lucky to have that with Dr. Rosencrantz. It is a true blessing to have our new miracle (Coming 2022!), thanks to Dr. Rosencrantz' Reproductive Health and Wellness Center! Thank you!!!
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Your treated like a human here not a number. They make you feel like your apart of the Reproductive Health and Wellness family. The nurses are so attentive to all your questions, concerns and needs. Dr. Rosencranz had me complete a series of testing before transfer and I am so forever thankful for that as this was my one and only embryo. This office is a game changer!!!!
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencranz is caring, sincere, with an empathetic attitude.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
Mini stim protocol - Cycle 1 - Follistim 225, Menopur 1, Clomid 100mg (2 pills), Ovidrel trigger shot (1 embryo arrested on day 3) Cycle 2 - Follistim 225, Menopur 1, Clomid 100mg (2 pills), Ovidrel trigger shot (1 embryo arrested on day 3) Cycle 3 - Follistim 225, Menopur 1, Clomid 100mg (2 pills), Ovidrel trigger shot (3 embryos: 1 single euploid embryo after genetic testing) Additional testing: ERA ReceptivaDx CD-138 PGT-A testing
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Anne Chun and Cindy Anderson)
Anne and Cindy were on top of their game every step of the way. I refer to them as my fairy god mother. They always made me feel at home and they were so quick to answer any questions or concerns that I had throughout my IVY journey.
Describe your experience with Reproductive Health and Wellness Center.
I feel like this clinic has all the bells and whistles. The whole entire staff made me feel at home. The clinic focuses on making the patient's experience as seamless as possible. Excellent coordinated care and cost friendly.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
The cost was very reasonable compared to other Fertility clinics.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
I only had one genetically normal embryo to transfer
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2021, Successful
NPS
10
NPS
10
Age 28 - 31
1 Egg Freezing
European
Income $100K - $199K
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Rosencrantz is wonderful at explaining every detail of what is happening and does not sugar coat things to the patient. He is genuine and great at remembering details about my case and making me feel like I was the only patient he had...He goes above and Beyond to ensure the best outcome and will not proceed if optimal conditions aren’t found for that transfer cycle...he never made me feel like a burden for asking questions or wanting to fully understand treatment or procedures...
The clinics [Reproductive Health and Wellness Center] strengths are honesty, attentiveness, top notch care, and patient relationship. I had two successful transfer with Dr Rosencrantz and his team, and both were great experiences...Cindy and Anne [nurses] went above and beyond with medication orders, being present for all procedures and ultrasounds, and always greeted me with a smile. Lauren, also is amazing and attentive. I appreciate them all and felt completely comfortable with everyone in the office.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr Rosencrantz is wonderful at explaining every detail of what is happening and does not sugar coat things to the patient. He is genuine and great at remembering details about my case and making me feel like I was the only patient he had. Dr Rosencrantz is kind, compassionate, and dedicated to helping couples become a family. I trust him with all of my heart and he has never steered me in a wrong or painful direction.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Ask Dr Rosencrantz any and all hard questions, he’s wonderful at explaining and giving you true answers. I was a patient with him for many years and he never made me feel like a burden for asking questions or wanting to fully understand treatment or procedures. He’s a top notch doctor all around.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr Rosencrantz and his staff genuinely care about all aspects of treatment. From medications, blood work, ultrasounds, and procedures, every person is invested and kind.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
I have no ovaries, so not much testing was needed, just monitoring, egg retrieval, FET, freezing PGS tested embryos due to needing a surgery in between retrieval and transfer
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy)
Cindy and Anne went above and beyond with medication orders, being present for all procedures and ultrasounds, and always greeted me with a smile. Lauren, also is amazing and attentive. I appreciate them all and felt completely comfortable with everyone in the office.
Describe your experience with Reproductive Health and Wellness Center.
The clinics strengths are honesty, attentiveness, top notch care, and patient relationship. I had two successful transfer with Dr Rosencrantz and his team, and both were great experiences. He goes above and Beyond to ensure the best outcome and will not proceed if optimal conditions aren’t found for that transfer cycle. He cares about the success of your desired family.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
NPS
0
NPS
0
Age 37
1 Embryo Freezing
Income $200K - $499K
Consultant
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Rosencrantz showed two completely different behavior types before and after I maid a large payment for the treatment. Before I agreed to and paid for the treatment he showed a very pleasant and caring behavior. This however completely changed after the the payment was made. The treatment ended up practically with no results caused potentially by human error. Me and my partner have no fertility issues and went through the treatment only for preservation purposes. Although he admitted that something may have gone wrong with the process, he refused any meaningful way of accountability. He did not show any care about our devastation and in fact suggested that we pay more for another cycle. Him and his team made us feel like we are as good as our willingness to spend at his fertility center. Also in the beginning stages of consultation there were a lot of pressure on us with regards to purchasing "other services" such as acupuncture and nutritional consultation. It made us feel we were in a shop rather than a medical facility.
The clinic [Reproductive Health and Wellness Center] is clean and well kept. You can take your blood tests there and I believe the cryopreservation and storage are done on-site. The not so good part is that when you first decide to start the process with them, they try to sell you a lot of services regardless of your need for them. It made me feel like I was in a shop rather than a medical facility. It appeared as if cross-selling and making a large profit was a primary goal of the clinic.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz is great in encouraging the patients and giving them hope. I would also give him some credit for his honesty. For example when things went sideways with our results he finally admitted that he agreed something had gone wrong in the process and that human error may have been a contributor. However he did not offer any solution to mitigate our very difficult situation caused at no fault of our own. It felt like the whole process was more about the financial factors for him and as a patient I did not feel taken care of. All of this was extremely hard on us specially given the fact that we did not have any fertility issues and all of our egg/sperm test results were encouraging. We felt that this doctor put his financial benefit above the significant emotional, physical, and financial burden that all of this had brought upon us. Dr. Rosencrantz does not publish his ART Success Rate. Potential ART (assisted reproductive technology) users can get an idea of their average chances of success per ART cycle or ART transfer before they pour in all of their hope and savings (because an IVF cycle is very costly to the tune of tens of thousands of dollars). Publishing this data can provide transparency into the results from the services offered by the physician and the fertility center. We felt confused by Dr. Rosencrantz's contradicting opinion at times. For example before the start of the IVF cycle he highly recommended conducting a PGT test (which is a very expensive test). This test can tell you whether the embryo is chromosomally normal or abnormal. After the results came out, to our surprise Dr. Rosencrantz started understating the significance of PGT testing. He went as far as indicating that before PGT testing existed people still did successful IVF! He forgot the fact that we paid thousands of dollars for this test based on his recommendation and ended up with no results. My experience as a patient of Dr. Rosencrantz was not good. I wish I did more research and sought his ART Success Rate before making the decision to start the IVF process with him.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Ask yourself why Dr. Rosencrantz does not publish his Success Rate (as defined by the CDC) and look for doctors who do publish their Success Rates and are proud of them.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz showed two completely different behavior types before and after I maid a large payment for the treatment. Before I agreed to and paid for the treatment he showed a very pleasant and caring behavior. This however completely changed after the the payment was made. The treatment ended up practically with no results caused potentially by human error. Me and my partner have no fertility issues and went through the treatment only for preservation purposes. Although he admitted that something may have gone wrong with the process, he refused any meaningful way of accountability. He did not show any care about our devastation and in fact suggested that we pay more for another cycle. Him and his team made us feel like we are as good as our willingness to spend at his fertility center. Also in the beginning stages of consultation there were a lot of pressure on us with regards to purchasing "other services" such as acupuncture and nutritional consultation. It made us feel we were in a shop rather than a medical facility.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
From what I remember, Dr. Rosencrantz ordered the following as part of the IVF cycle: Antral Follicle Count, Male Disease Testing, Prenatal Panel and Infections Disease Testing, Overian Reserve Testing, and PGT-A. He increased the dose of my medication right before the egg retrieval procedure.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy Anderson)
I only interacted with one nurse. Much like Dr. Rosencrantz she showed friendly behavior before the payment was made. She did her job and stopped communicating after the process was completed with no results. She was pretty good with following CDC guidelines with respect to COVID-19 and took temperatures of all patients as they entered the facility. She made the process of multiple blood tests and ordering of the medicine easy.
Describe your experience with Reproductive Health and Wellness Center.
The clinic is clean and well kept. You can take your blood tests there and I believe the cryopreservation and storage are done on-site. The not so good part is that when you first decide to start the process with them, they try to sell you a lot of services regardless of your need for them. It made me feel like I was in a shop rather than a medical facility. It appeared as if cross-selling and making a large profit was a primary goal of the clinic.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
I spent about $23,000 for one cycle of IVF. Here are the details: IVF Cycle $11,000 PGT-A $4,500 Cryopreservation of Embryos $750/year Overian Reserve Testing $170 Prenatal Panel and Infections Disease Testing $360 Antral Follicle Count (AFC) $190 Male Disease Testing $255 Medication $5,500
What specific things went wrong at Reproductive Health and Wellness Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Lost or damaged samples
Describe the specific things that went wrong at Reproductive Health and Wellness Center.
In one occasion I had to remind the nurse to order the medication with the pharmacy. There also appeared that human/lab error may have been involved in the procedure which led to affect the results of testing.
0
Doctor
Marcus Rosencrantz
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
2 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
2 of 5
Adaptability
1 of 5
0
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
4 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 36
1 IVF
Male Factor
Tubal Blockage
East Asian
Income $500K+
Doctor
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Kashani is so sweet and personable. She is very educated and really took her time to show me diagrams and charts of the anatomy and procedures. She is always on top of my treatment knowing exactly which step I am at and checks in on me...She is willing to work her schedule even on weekends to accommodate my cycle and always ready to answer all of my questions thoroughly
Easy parking and access from the freeway. Beautiful and clean office environment, you feel like they are very on top of everything and well organized. The waiting room has a I can only think of the strengths of Dr Kashani, her nurse Natalie (who is amazing at drawing blood- so painless) and coordinator Vivian who is very responsive to emails and text messages. No weaknesses with this team
How was your experience with Banafsheh Kashani at Reproductive Health and Wellness Center?
She is someone who truly cares about you and your journey to grow your family. She is passionate and loves her job. She is willing to work her schedule even on weekends to accommodate my cycle and always ready to answer all of my questions thoroughly. I am so grateful I was under her care, being my first IVF and not knowing what to expect. Every visit she greets and make sure I know what is going on.
What's one piece of advice would you give a prospective patient of Banafsheh Kashani at Reproductive Health and Wellness Center?
Definitely be her patient!! She is so wonderful and you will get the best care
During treatment, were you treated like a number or a human with Banafsheh Kashani at Reproductive Health and Wellness Center?
Dr Kashani is so sweet and personable. She is very educated and really took her time to show me diagrams and charts of the anatomy and procedures. She is always on top of my treatment knowing exactly which step I am at and checks in on me, and answers all my questions so promptly even after work hours
Describe the protocols Banafsheh Kashani used in your cycles at Reproductive Health and Wellness Center and their degree of success.
We had egg retrieval with the injectable hormones to grow the eggs in the ovaries. She got 15 follicles and was able to retrieve 10 eggs that are mature in meiosis 2. After the retrieval I had minimal pain, woke up feeling great after the general anesthesia. We did the genetic testing on our embryos and froze them. And when we were ready to start 6 months later, we started with Oral estradiol pills, and progesterone and estradiol suppositories, estrogen patches. She and her team closely monitored me before and after the transfer: multiple blood tests were done to check hormone levels and beta.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Natalie )
Natalie- she was wonderful. She always sees me within 10 mins of my arrival. She knows exactly who I am and which stage of the treatment I was in. Treated me with compassion and like a VIP
Describe your experience with Reproductive Health and Wellness Center.
Easy parking and access from the freeway. Beautiful and clean office environment, you feel like they are very on top of everything and well organized. The waiting room has a I can only think of the strengths of Dr Kashani, her nurse Natalie (who is amazing at drawing blood- so painless) and coordinator Vivian who is very responsive to emails and text messages. No weaknesses with this team
Describe the costs associated with your care under Banafsheh Kashani at Reproductive Health and Wellness Center.
The cost was more affordable to other clinics estimates. The transfer was around $4000
10
Doctor
Banafsheh Kashani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 28 - 29
1 Fertility Medications
PCOS
European
Income $50K - $99K
Teacher
2nd of 2 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Rosencrantz] took the time to get to know us, to get to know and understand our previous test results and see the whole picture...He explains things in detail, he messages us to check in, he is always available if we have questions or if something happens unexpectedly, he is so empathetic and understanding...believes in giving his patients a voice in their own treatments, who genuinely cares about getting you to your goal more than his success rates.
The clinic [Reproductive Health and Wellness] is BEAUTIFUL and doesnt feel like a clinic, its actually very warm and calm and comfortable...you feel very much like its just you and the Dr/Nurse and you can just be comfortable. They partner with other wellness practitioners allowing them to use their offices for...things like therapy, or acupuncture, or a nutritionist...Cindy (the nurse) is SO amazing! She is so kind, she always greets us very warmly and she always has answers to anything we may need.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Roszencrantz is an answer to years of prayers, put simply. He (and his staff for that matter) are some of the warmest kindest doctors I have ever met. Right from the beginning he greeted us with warmth and compassion that I had never seen from any Dr. He took the time to get to know us, to get to know and understand our previous test results and see the whole picture. He shows such compassion and empathy that it makes you KNOW you are in a safe place. So often in infertility you have to hide those emotions and pain from the world around you and him, his office, staff, etc make it so you dont have to hide that - you can safely be 100% you, and when you are at your lowest he does everything he can to keep you from loosing that hope. He is a Dr. that doesnt give up, that believes in giving his patients a voice in their own treatments, who genuinely cares about getting you to your goal more than his success rates. He makes my heart feel safe, and is the only Dr. to ever make me feel like myself as a whole person matters. I honestly could not have dreamed up a more incredible Dr.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
You wont need to look for anyone else after meeting him.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz is the first doctor to genuinely know and take interest in the lives of my husband and I. He looks at the whole picture of our lives and not just the numbers from tests. Every time we visit we are greeted so warmly and asked questions about how things have been with different aspects of our lives. He seems to genuinely care about the people he treats and not just the results of treatment. He explains things in detail, he messages us to check in, he is always available if we have questions or if something happens unexpectedly, he is so empathetic and understanding and honestly just the best Dr. I could've ever hoped for
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
I have PCOS and I sometimes do not ovulate. So based on previous treatments with Clomid Dr. Rosencrantz said the next step would be IUI with medication to help me ovulate and that he would like to try Letrezol with us because Clomid had not yielded a pregnancy. We agreed and 3 months later when I got a period we were able to start. Every few days I would go in for an ultrasound to monitor follicle growth, unfortunately even with an increase in dosage the letrezol wasnt showing a positive effect. He then did some blood work to look at hormone levels. From there he gave us two options, he said that we could try IUI again with clomid to see if my ovaries respond or we can move to IVF. He explained the pros and cons of each as well as his findings from this round with letrezol. He said that there is some response from my ovaries but not enough, so the thought is since I DID have a positive response to clomid previously that we could try it with IUI and see if my body responds - if it does then that will be what we pursue, if not then we know we have tried everything and it is time to look more into IVF. He also let us know that IVF is more effective than IUI, and that we do have a right to go straight to IVF if we feel that is a better option for us
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy Anderson )
Cindy (the nurse) is SO amazing! She is so kind, she always greets us very warmly and she always has answers to anything we may need. She goes over our options and billing questions whenever we need and she explains every part of them. When we mentioned we are worried about finding funding for IVF she started sending us different grants and such we could apply for and told us to let her know if we have any questions. She is insanely organized, and she remembers EVERYTHING about her patients. She honestly seems more like a family member than a nurse, and she makes everything so comfortable and so much less scary. She is truly an amazing woman
Describe your experience with Reproductive Health and Wellness Center.
The clinic is BEAUTIFUL and doesnt feel like a clinic, its actually very warm and calm and comfortable. The way they have it decorated and set up honestly transports you so you feel very much like its just you and the Dr/Nurse and you can just be comfortable. They partner with other wellness practitioners allowing them to use their offices for your treatment as well so you can always be in a familiar and comfortable environment for things like therapy, or acupuncture, or a nutritionist. I can honestly say its a Clinic I actually look forward to going to
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
A typical cycle of IUI is about $1300 or our first cycle because we kept med adjustments and more than usual ultrasounds we spend $800 on 4 ultra sounds, 3 med adjustments, blood work, and the medications
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
We have not experienced this yet - we are looking into trying to start IVF if we can find funding to do so.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 38
Donor Eggs
Endometriosis
Uterine Fibroids
East Asian
Income $200K - $499K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He’s very professional and cares for his patient. I’ve gone through few IVF with Dr. Rosencrantz because he talks me through his decision and how we need to change up the treatment for a successful transfer and ultimately a baby...We have always been doing single embryo transfer because it’s what we are comfortable with and Dr. Rosencrantz supports our decisions...
Dr. Rosencrantz and his team [at Reproductive Health and Wellness Center] are very friendly. They are warm and welcoming and sensitive to the situation...The clinic is very nice and clean. The front desk person always smile and welcoming. The blood draw station is clean and everyone uses hand sanitizer and wear masks. I felts comfortable and safe as a person because they are so professional and great at what they do.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz have this big smile which lights up the room. He’s very professional and cares for his patient. I’ve gone through few IVF with Dr. Rosencrantz because he talks me through his decision and how we need to change up the treatment for a successful transfer and ultimately a baby. I continue to seek his specialty because he’s a wonderful physician, he cares for his patient, he will figure out a way to make miracles happen. I’ve always gotten a positive pregnancy under Dr. Rosencrantz and I know his treatment was right for me. I completely trust him as a physician and someone who looks out for my best interest. He’s also an awesome person because he talks about his own family and you can feel how much love he puts into his practice.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Don’t go into expecting a positive pregnancy the first time because IVF is 50/50 chance. We knew we wanted a baby and we’ll do whatever it takes to get one. Dr. Rosencrantz came with great reviews from families and friends and of course online reviews. We put trust in him and he trusted us. So far, we have one child and one on the way. Thank you Dr. Rosencrantz
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz and his team are very friendly. They are warm and welcoming and sensitive to the situation. Dr. Rosencrantz have great bedside manners, caring and kind. I felt like his family when o see him because he remembers my family and that makes me feel human.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
So we’ve gotten a successful pregnancy and a baby at the end. We want to give him a sibling like almost every parent does. The normal treatment for me was using medications to help build the uterine lining and transfer which has always been a success. My anatomy changed since the birth of my first born with more bigger fibroids, endometriosis, adnomyosis, etc. We have one last embryo left and since we’re always done it with Dr. Rosencrantz, we weren’t going to give up together. He changed my treatment to natural IVF, where my body builds up the uterine lining and then transfer. To our surprise we are pregnant and is expecting next year 2022.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy Anderson, NP)
Nurse Cindy was awesome. We practically became friends. She was so nice, great communicator, and cares for her patients. I’ve once asked her to look into my ART calendar because there might be a discrepancy and she responded quickly and ordered my medications as needed. She reached out when we received good news or even bad. She did not leave us behind. We became IVF family. She’s awesome.
Describe your experience with Reproductive Health and Wellness Center.
The clinic is very nice and clean. The front desk person always smile and welcoming. The blood draw station is clean and everyone uses hand sanitizer and wear masks. I felts comfortable and safe as a person because they are so professional and great at what they do.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
We spent a lot of money. Roughly over 30K including medications, cycle treatment, with ultrasound & blood work, etc. we all know IVF is not cheap and there’s not price on trying to have a baby. We are very lucky to have met Dr Rosencrantz and his team. They are priceless.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
We have always been doing single embryo transfer because it’s what we are comfortable with and Dr. Rosencrantz supports our decisions.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 43
Surrogacy
European
Lawyer
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I highly recommend Dr. Rosencrantz. He is intelligent, thoughtful, and wants to make sure your procedure is successful. I have worked with another clinic and had consultations with many, and felt he was the most straightforward and knowledgeable...He comes across as very serious, but it's more important that he is thinking through all possibilities...took his time on the date of the procedure and really concentrated to get it right.
The pricing at this clinic [Reproductive Health and Wellness Center] was fair, good compared to market rate, and straightforward...Dr. Rosencrantz performed all of the steps himself, and his nurses, Leahanne and Cindy, were exceptional. They always answered our questions, and even followed up with us and any third parties involved in the process...Dr. Rosencrantz took his time on the date of the procedure and really concentrated to get it right. We were able to make last-minute appointments and begin treatment right away since our embryos were already tested. We felt like people more than a number. He was really hoping for our success!
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
I highly recommend Dr. Rosencrantz. He is intelligent, thoughtful, and wants to make sure your procedure is successful. I have worked with another clinic and had consultations with many, and felt he was the most straightforward and knowledgeable.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
He comes across as very serious, but it's more important that he is thinking through all possibilities.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz performed all of the steps himself, and his nurses, Leahanne and Cindy, were exceptional. They always answered our questions, and even followed up with us and any third parties involved in the process. When I worked with other clinics, it was a struggle to connect with a nurse and get your questions answered in a timely manner, or even to make a payment.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Leahanne)
Exceptional staff. We enjoyed working with them. Thank you!
Describe your experience with Reproductive Health and Wellness Center.
The pricing at this clinic was fair, good compared to market rate, and straightforward. Dr. Rosencrantz took his time on the date of the procedure and really concentrated to get it right. We were able to make last-minute appointments and begin treatment right away since our embryos were already tested. We felt like people more than a number. He was really hoping for our success!
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
About $6-7,000 for frozen embryo transfer.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
It makes sense to just use one embryo at a time to have the best chance of its success (and safer for the mama and baby). Also, in case it fails, you are saving more embryos for another chance later.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 32
1 IVF
1 Egg Freezing
PCOS
European
Income $200K - $499K
Engineer
2nd of 2 Docs
2 IVF With Other Docs
2 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Rosencrantz was the first doctor to actually listen to me and I think that is what lead to my successful pregnancy...When I told him my history he listened and put together a custom plan just for me and turned a very scary process into something exciting...I had two unsuccessful rounds of IVF before going to Dr. Rosencrantz. He took this into account and gave me "the works" so to speak. I was on PIO, Heparin, Aspirin, Estrace, Prednisone, endometrin, and I did two intralipid transfers.
The Nurse team [at Reproductive Health and Wellness Center] was wonderfully organized. They knew what they were doing and also used the latest tools. They prepared a calendar that I could access online and had training video...The clinic overall is very clean and well run. I was usually seen a few minutes after I got there. They were also open very early in the morning so I didn't have to take time off work. It was as relaxing of an environment as it can be.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz is kind, intelligent, and I like to think of him as an artist. Fertility is a very rocky science and it was hard for me to accept that I will probably never know why I had problems, but I knew I was in good hands with Dr. Rosencrantz. When I told him my history he listened and put together a custom plan just for me and turned a very scary process into something exciting.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Trust him, he knows what he is doing!
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz was the first doctor to actually listen to me and I think that is what lead to my successful pregnancy.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
I had two unsuccessful rounds of IVF before going to Dr. Rosencrantz. He took this into account and gave me "the works" so to speak. I was on PIO, Heparin, Aspirin, Estrace, Prednisone, endometrin, and I did two intralipid transfers.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy and Anne)
The Nurse team was wonderfully organized. They knew what they were doing and also used the latest tools. They prepared a calendar that I could access online and had training video.
Describe your experience with Reproductive Health and Wellness Center.
The clinic overall is very clean and well run. I was usually seen a few minutes after I got there. They were also open very early in the morning so I didn't have to take time off work. It was as relaxing of an environment as it can be.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
It was a tad cheaper than the surrounding facilities.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 38 - 39
1 IVF
Male Factor
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Doctor [Rosencrantz] was very caring and personable...He made sure to do every test possible to achieve pregnancy. He also explained everything, every step of the way. Never felt rushed with our appointments. He is very caring. Makes you feel like family...We both agreed that since we had 2 healthy embryos and this was my first transfer to only transfer one at a time...
The nurses [at Reproductive Health and Wellness Center] are so sweet and compassionate. You can tell they care for their patients and want them all to have successful cycles...Everything went smoothly and we are very pleased with how we were treated during our cycle. Pricing is gone over upfront. The only costs that really change/can’t predict our the medication costs. All the staff that we encountered were pleasant....
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
He made sure to do every test possible to achieve pregnancy. He also explained everything, every step of the way. Never felt rushed with our appointments. He is very caring. Makes you feel like family
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Doctor was very caring and personable
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
Blood work pre treatment. Meds/stims for egg retrieval. Genetic testing of embryos. Era/Emma/Alice testing for transfer. Transfer meds
Describe your experience with the nursing staff at Reproductive Health and Wellness Center.
The nurses are so sweet and compassionate. You can tell they care for their patients and want them all to have successful cycles
Describe your experience with Reproductive Health and Wellness Center.
Honestly have nothing bad to say about the clinic. Everything went smoothly and we are very pleased with how we were treated during our cycle. Pricing is gone over upfront. The only costs that really change/can’t predict our the medication costs. All the staff that we encountered were pleasant.
Describe your experience with your monitoring appointments at Reproductive Health and Wellness Center.
We kept our own schedule with early morning appointments so never felt rushed or not cared for
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
I would say total costs with all blood work, testing, services, ultrasounds, and medication would be between $35,000-40k
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
We both agreed that since we had 2 healthy embryos and this was my first transfer to only transfer one at a time
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 34
1 IVF
3rd of 3 Docs
Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Rosencrantz was very professional and compassionate. I saw him on each visit to the office and he always made the experience as comfortable as possible. Dr. Rosencrantz took the time to answer any questions, thoroughly explain every step of the process, and to make sure I was heard. I am truly grateful for all the attention and care he provided...single embryo transfers only...
All staff [at Reproductive Health & Wellness Center] was sensitive to our personal treatment, knowledgeable regarding information and very easy to talk and ask questions to...The office is organized and each staff member friendly and supportive. I would highly recommend this center for fertility! You will get the care and attention you and your partner need during this exciting and sensitive journey...
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz was very professional and compassionate. I saw him on each visit to the office and he always made the experience as comfortable as possible. Dr. Rosencrantz took the time to answer any questions, thoroughly explain every step of the process, and to make sure I was heard. I am truly grateful for all the attention and care he provided.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
All staff was sensitive to our personal treatment, knowledgeable regarding information and very easy to talk and ask questions to
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy and Anne)
The staff here so great. They were polite, patient, and they made each visit as warm and comfortable of a process as possible. Both Cindy and Anned followed up after each visit to see how I was feeling and if I had any follow up questions.
Describe your experience with Reproductive Health and Wellness Center.
The process from the first consult through prenatal follow up was simplified and made clear each step of the way. The office is organized and each staff member friendly and supportive. I would highly recommend this center for fertility! You will get the care and attention you and your partner need during this exciting and sensitive journey.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
single embryo transfers only
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2020, Successful
NPS
10
NPS
10
Age 27 - 33
3 IUI
1 IVF
Anovulation
PCOS
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Rosencrantz] Used clomid in increasing doses with ultrasound monitoring regularly. When this didn't work we switched to injectables for stimulation (menopur). After a few cycles of iui we got pregnant with our first. Years later we started with 3 cycles of iui but it didn't work so we switched to ivf. Worked on the first FET. Years later we did another FET and are pregnant now. Each strategy was progressive, the next best thing.
The facility [Reproductive Health and Wellness Center] is beautiful and clean. They clearly have invested in state of the art technology. They're well organized, punctual, all around awesome. I love the hundreds of baby photos in the halls! The place is so inviting and serene. I like the online patient portal...Used clomid in increasing doses with ultrasound monitoring regularly. When this didn't work we switched to injectables for stimulation (menopur). After a few cycles of iui we got pregnant with our first. Years later we started with 3 cycles of iui but it didn't work so we switched to ivf. Worked on the first FET. Years later we did another FET and are pregnant now. Each strategy was progressive, the next best thing.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
He has always treated us with genuine compassion. He made us feel like friends. He made us feel like he was pulling for us and hoping for a positive outcome. He always made us feel like he was on our side.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Trust him. He knows the right way.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
He spoke to us with compassion and true care
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
Used clomid in increasing doses with ultrasound monitoring regularly. When this didn't work we switched to injectables for stimulation (menopur). After a few cycles of iui we got pregnant with our first. Years later we started with 3 cycles of iui but it didn't work so we switched to ivf. Worked on the first FET. Years later we did another FET and are pregnant now. Each strategy was progressive, the next best thing.
Describe your experience with the nursing staff at Reproductive Health and Wellness Center.
So nice, personable, made conversation, smiled, made us feel good.
Describe your experience with Reproductive Health and Wellness Center.
The facility is beautiful and clean. They clearly have invested in state of the art technology. They're well organized, punctual, all around awesome. I love the hundreds of baby photos in the halls! The place is so inviting and serene. I like the online patient portal.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
FET was about $4000 plus drugs.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
They picked the higheSt graded pgs-tested embryo each time
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 35
2 IUI
Male Factor
European
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Marcus is always available—phone, email, his personal cell. He is willing to answer any and all questions. He is both candid and hopeful...He does free consultations...He was present at each visit...We will be doing pgt-a testing, and he will only transfer 1. Non tested, I think he will do 2 but it is based on history and age...He truly cares about his patients. We are not numbers or dollar signs to him
The clinic [at Reproductive Health and Wellness Center] is brand new and GORGEOUS! The only thing we didn’t like was that my husband had to provide his sample in a different part of the building which had construction workers walking past...prices are competitive for the area. We paid $1200 per IUI after meds...Nurse Cindy runs the office like a well-oiled machine. She’s personable, kind, and upfront
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Marcus is always available—phone, email, his personal cell. He is willing to answer any and all questions. He is both candid and hopeful simultaneously—a hard thing to do, but oh so appreciated! He truly cares about his patients. We are not numbers or dollar signs to him. We cannot wait to do an IVF cycle come June!
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Don’t hesitate. Go see him for yourself. He does free consultations!
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
He very clearly cares about his patients. It’s not about the money. He wants to make his patients parents.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
We did two clomid and IUI cycles. He brought me in for ultrasounds. He was present at each visit.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy)
Nurse Cindy runs the office like a well-oiled machine. She’s personable, kind, and upfront.
Describe your experience with Reproductive Health and Wellness Center.
The clinic is brand new and GORGEOUS! The only thing we didn’t like was that my husband had to provide his sample in a different part of the building which had construction workers walking past. The doors are blacked out, but it still felt a bit revealing.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
His prices are competitive for the area. We paid $1200 per IUI after meds. We are awaiting our ivf cycle next.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
We will be doing pgt-a testing, and he will only transfer 1. Non tested, I think he will do 2 but it is based on history and age.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 43
1 IVF
1 Egg Freezing
1 Embryo Freezing
Donor Sperm
Uterine Fibroids
Latinx
Income $200K - $499K
Business Executive
5th of 5 Docs
2 IVF With Other Docs
2 Egg Freezing With Other Docs
2 Embryo Freezing With Other Docs
Donor Sperm With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Rosencrantz was impeccable in every way imaginable. From his candor, to his compassion, to his team. His communication never lacked. He was always present and in the fore front. Of ALL the doctors we frequented, he was, by far THE ABSOLUTE BEST EXPERIENCE. My wife and I absolutely loved our experience...In the one year we spent under his treatment, we always felt like family and were treated with compassion, patience and impeccable attention....
The team [at Reproductive Health and Wellness Center] made every step of our journey so reassuring...Front office, back office, nurses, lab team, doctor. They were all superb and extremely finessed. In the one year we spent under his treatment, we always felt like family and were treated with compassion, patience and impeccable attention...Dr. Rosencrantz was impeccable in every way imaginable. From his candor, to his compassion, to his team. His communication never lacked. He was always present and in the fore front...
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz was impeccable in every way imaginable. From his candor, to his compassion, to his team. His communication never lacked. He was always present and in the fore front. Of ALL the doctors we frequented, he was, by far THE ABSOLUTE BEST EXPERIENCE. My wife and I absolutely loved our experience. My wife is carrying my embryos. And we are pregnant with twins! 10 weeks today and thriving!
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Be ready for everything you've manifested! This team, this doctor will make your dreams come true and will put all your infertility challenges to rest!
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Words can't possibly express how phenomenal the team is. Front office, back office, nurses, lab team, doctor. They were all superb and extremely finessed. In the one year we spent under his treatment, we always felt like family and were treated with compassion, patience and impeccable attention.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Anne )
AMAZING IN EVREY ASPECT!
Describe your experience with Reproductive Health and Wellness Center.
Absolutely impeccable. Nice, compassionate, dedicated, organized and always on standby and super helpful. The team made every step of our journey so reassuring. We both fell in love with everyone. I highly recommend your fertility journey be exhausted with this clinic.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 36
1 IVF
1 Embryo Freezing
PCOS
Tubal Blockage
South Asian
Income $100K - $199K
Sales Representative
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Rosencrantz was amazing! Because of him we now have our 1 year old daughter! Our chances on conceiving were very low so it was wonderful he made our dreams of becoming parents a reality. He has the best bedside manner and he is extremely thorough in his work and his ability to communicate with his patients. Coming close to making that appointment to do another transfer...Dr. Rosencrantz always made us feel right at home. He took his time in answering our questions and really made it a point to make sure we understood the protocols.
All the [Reproductive Health and Wellness Center] nurses were amazing! I loved my team here! I never felt rushed and they never made me feel stupid for asking so many questions...Beautiful and clean! Brand new state of the art equipment that has everything there! It’s easy to get from one room to another when it comes to IVF egg retrieval and transfer. The only downside is the location was very far from our home. We live in Los Angeles.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz was amazing! Because of him we now have our 1 year old daughter! Our chances on conceiving were very low so it was wonderful he made our dreams of becoming parents a reality. He has the best bedside manner and he is extremely thorough in his work and his ability to communicate with his patients. Coming close to making that appointment to do another transfer.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
This is your sign to allow him to be your RE! You will be glad you did!
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz always made us feel right at home. He took his time in answering our questions and really made it a point to make sure we understood the protocols.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Lehanne)
All the nurses were amazing! I loved my team here! I never felt rushed and they never made me feel stupid for asking so many questions.
Describe your experience with Reproductive Health and Wellness Center.
Beautiful and clean! Brand new state of the art equipment that has everything there! It’s easy to get from one room to another when it comes to IVF egg retrieval and transfer. The only downside is the location was very far from our home. We live in Los Angeles.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
20-30k I don’t really remember
What specific things went wrong at Reproductive Health and Wellness Center?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Reproductive Health and Wellness Center.
There was a time we had issues ordering syringes and medications and it was very difficult to get it.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
8
NPS
6
Age 39
2 IVF
Unexplained
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Neutral
Doesn't Recommend
Unsuccessful
Dr Rosencrantz was present during all appointments and explained everything to our understanding. We didn’t feel rushed and felt like he actually took the time to make his patients feel welcomed. Even after the IVF process, he was open to us addressing any concerns we had...Dr Rosencrantz was very patient and had very good bedside manners. We felt comfortable talking to him and asking him questions.
The price of this [Reproductive Health and Wellness Center] clinic was on the higher end compared to other clinics. The location was a little far for us as well. But the facility was great and everything we needed was there. We didn’t have to travel to multiple sites for our procedure...[nurse was] Caring and compassionate about her patients and their concerns
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr Rosencrantz was present during all appointments and explained everything to our understanding. We didn’t feel rushed and felt like he actually took the time to make his patients feel welcomed. Even after the IVF process, he was open to us addressing any concerns we had.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Be prepared to hear good and bad news. If you live in the LA area, be prepared to make the drive out to Laguna Hills.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr Rosencrantz was very patient and had very good bedside manners. We felt comfortable talking to him and asking him questions.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
We were given a schedule for the injections and instructions were clear. Our process included 3 injections to help increase egg size.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy)
Caring and compassionate about her patients and their concerns
Describe your experience with Reproductive Health and Wellness Center.
The price of this clinic was on the higher end compared to other clinics. The location was a little far for us as well. But the facility was great and everything we needed was there. We didn’t have to travel to multiple sites for our procedure.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
Close to $25k for the first cycle and then $20k for the second cycle. Both of these costs included medication.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
No comment
8
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
6
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 29 - 30
Male Factor
Recurrent Pregnancy Loss
South Asian
Income $100K - $199K
Engineer
1st of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Marcus Rosencrantz] was always genuinely concerned about my issues...He suggested us to move to IVF but I insisted him first try with IUI a couple of rounds and he is fine with that. Started my first IUI. I went for my day 3 scan and he said I have a cyst in my right ovary of size 30mm. So we decided to go unmedicated. Again I went on day 12 scan , My follicle was 12mm in size and my cyst vanished. I normally ovulate around day 18. so again a scan was scheduled 4 days later then my follicle measured 17.5 mm. I took trigger shot next day and after 36 hours IUI. I am in my TWW
got the free consultation [at Reproductive Health and Wellness Center]. And for IUI, 190 for each ultrasound. Had 3 ultrasound. and 425 for insemination...This is a new facility very clean and organised. It looked smaller when I checked it first but when I went inside it is little bigger. Clinic bills are moderate compared to other fertility hospitals around Los Angeles. One thing I am happy about this clinic is that no wait time for both starting the procedure or during visits
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
He suggested us to move to IVF but I insisted him first try with IUI a couple of rounds and he is fine with that. Started my first IUI. I went for my day 3 scan and he said I have a cyst in my right ovary of size 30mm. So we decided to go unmedicated. Again I went on day 12 scan , My follicle was 12mm in size and my cyst vanished. I normally ovulate around day 18. so again a scan was scheduled 4 days later then my follicle measured 17.5 mm. I took trigger shot next day and after 36 hours IUI. I am in my TWW
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
He was always genuinely concerned about my issues
Describe your experience with Reproductive Health and Wellness Center.
This is a new facility very clean and organised. It looked smaller when I checked it first but when I went inside it is little bigger. Clinic bills are moderate compared to other fertility hospitals around Los Angeles. One thing I am happy about this clinic is that no wait time for both starting the procedure or during visits
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
We have got the free consultation. And for IUI, 190 for each ultrasound. Had 3 ultrasound. and 425 for insemination.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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