Reproductive Health and Wellness Center

1 doctors work here

Rated 9.7
Strongly recommend: 96%Don't recommend: 4%9.7
96% strongly recommend
35 reviews
Operations
9.9
9.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.9
9.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.6
9.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.8
9.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
9.7
9.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Laguna Hills
23141 Moulton Pkwy
Laguna Hills, CA 92653

35 patient reviews

2020, Successful
NPS
10
NPS
10
Age 37
1 IVF
Male Factor
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Rosencrantz is always so kind and patient. He genuinely cares about his patients. On more than one occasion, he would personally call me on evenings and weekends to see how I was doing and answer my questions. I honestly can’t say enough good things about him!...I always felt that we had the best chance at a positive outcome while in his care. He is very straightforward while also being kind and understanding.
The nursing staff [at Reproductive Health and Wellness Center] is amazing!...They are the perfect balance of competent and caring. Their communication and organization are outstanding. All staff members are simply wonderful. They all genuinely Carr about you and your outcome...Because our embryos were PGS tested, Dr. Rosencrantz preferred a single embryo transfer.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz is the absolute best at what he does. I always felt that we had the best chance at a positive outcome while in his care. He is very straightforward while also being kind and understanding.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Make him your fertility doctor!
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz is always so kind and patient. He genuinely cares about his patients. On more than one occasion, he would personally call me on evenings and weekends to see how I was doing and answer my questions. I honestly can’t say enough good things about him!
Describe your experience with the nursing staff at Reproductive Health and Wellness Center.
The nursing staff is amazing!
Describe your experience with Reproductive Health and Wellness Center.
They’re just incredible. They are the perfect balance of competent and caring. Their communication and organization are outstanding. All staff members are simply wonderful. They all genuinely Carr about you and your outcome.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
Because our embryos were PGS tested, Dr. Rosencrantz preferred a single embryo transfer.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
10
Age 35 - 37
3 IUI
1 IVF
Unexplained
European
Income $200K - $499K
Business Executive
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
he [Dr. Rosencrantz] was clear, concise, never pushy or persuasive, and always forthcoming with facts and data in regard to our risk and chance for success. Dr. Rosencrantz is kind, straightforward, and carries the wisdom of having been in this (hard) business a long time. If you are looking for a warm and fuzzy, optimistic fertility doc, Dr. Rosencrantz may not be your guy. He is a realist, grounded in data, something that I appreciated...
The clinical [Reproductive Health and Wellness Center] was very clean, organized, and prompt, and all procedures and blood draws were done in one place...at RHWC, I was presented with clear information, prices, instructions and calendars that made keeping track of meds and timelines a breeze. They were always on top of ordering meds for easy delivery and are happy to answer any questions you have with urgency and warmth...
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
I am so grateful for Dr. Rosencrantz and his team at Reproductive Health and Wellness Center. From our very first consultation with the doctor, he was clear, concise, never pushy or persuasive, and always forthcoming with facts and data in regard to our risk and chance for success. Dr. Rosencrantz is kind, straightforward, and carries the wisdom of having been in this (hard) business a long time. If you are looking for a warm and fuzzy, optimistic fertility doc, Dr. Rosencrantz may not be your guy. He is a realist, grounded in data, something that I appreciated!
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Don't be afraid to ask questions! The more you know the better and Dr. Rosencrantz is always willing to answer.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Everything about our care was personalized. I ask a lot of questions and Dr. Rosencrantz and his staff always took their time in answering. I was known by name by the front desk staff when I walked in and felt like the Dr. remembered things specific to my husband and me.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
I went through three unsuccessful rounds of IUI, during which the treatment plans seemed pretty standard (compared to other women I know and infertility blogs I follow). During IVF, I felt that Rosencrantz took an approach that really wanted to ensure every chance of success. While I don't think it felt overboard (again compared to other women I know + the internet), I do feel like he wants to take every means necessary to protect the physical, emotional, and financial investment you are making!
Describe your experience with the nursing staff at Reproductive Health and Wellness Center.
While having a great doctor certainly matters, I may argue that the nurses and staff may be even more imperative to your process during infertility treatments! These treatments could have been a logistical nightmare, but at RHWC, I was presented with clear information, prices, instructions and calendars that made keeping track of meds and timelines a breeze. They were always on top of ordering meds for easy delivery and are happy to answer any questions you have with urgency and warmth.
Describe your experience with Reproductive Health and Wellness Center.
The clinical was very clean, organized, and prompt, and all procedures and blood draws were done in one place. All of those qualities made it ideal for us. It is in Laguna Hills, so just make sure your commute is reasonable as you will be visiting often, depending on your treatment plan.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
About $1K for each IUI and about $25K for IVF
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
My husband and I had a strong preference for eSET, so we never discussed multiple embryo transfer as it was not something we would consider.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 39 - 40
1 IVF
Diminished Ovarian Reserve
Income $500K+
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Rosencrantz provided extremely personalized care and was always available to answer my many questions. His explanation of the treatment and answers to my questions were always thorough and thoughtful. He does not make any promises he cannot keep and, from my experience, over delivers. I highly highly recommend Dr. rosencrantz to anyone facing fertility struggles.
The [Reproductive Health and Wellness Center] clinic is beautifully decorated and clean. I received all of my blood test results same day and never had to wait for an appointment. They were very accommodating with appointment scheduling, which was very helpful to me...The nursing staff is extremely responsive, compassionate, positive and upbeat. Everyone knew my name and my story and kept me positive and on track through the whole process
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz provided extremely personalized care and was always available to answer my many questions. His explanation of the treatment and answers to my questions were always thorough and thoughtful. He does not make any promises he cannot keep and, from my experience, over delivers. I highly highly recommend Dr. rosencrantz to anyone facing fertility struggles.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz will always give an honest assessment of your situation with the care and compassion that every patient deserves. Do not hesitate to ask him questions throughout the process!
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz and his staff provide the highest level of personalized, compassionate care. My questions were always answered promptly and thoroughly and I never had to wait for an appointment. Dr. Rosencrantz himself even answered the office phone a few times when I called, which I have never experienced before with any doctor. He also did each ultrasound himself and was present at each visit. I felt like he and his staff really knew me and cared about my treatment.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
I did one egg retrieval where we ended up with two genetically healthy embryos. We transferred one embryo and I am now 8 weeks pregnant and just graduated IVF.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy, Anne, Leann)
The nursing staff is extremely responsive, compassionate, positive and upbeat. Everyone knew my name and my story and kept me positive and on track through the whole process.
Describe your experience with Reproductive Health and Wellness Center.
The clinic is beautifully decorated and clean. I received all of my blood test results same day and never had to wait for an appointment. They were very accommodating with appointment scheduling, which was very helpful to me as a mother of two and full time attorney.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
The costs were very reasonable. I believe my retrieval and transfer, meds, genetic testing, etc were under $15,000 out of pocket.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
2023, Successful
NPS
9
NPS
10
Age 33
2 IVF
Donor Sperm
European
Income $100K - $199K
Teacher
3rd of 3 Docs
6 IUI With Other Docs
Donor Sperm With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Rosencrantz's approach to our IVF treatment was nothing short of remarkable...Not only was he professional, but his genuine care for our well-being was evident...utilized Menopur, Ganirelix, Follistim, and trigger shots...bedside manner struck a balance between professionalism and a caring demeanor.
[Reproductive Health and Wellness Center] is impeccably clean and modern, equipped with state-of-the-art technology for fertility treatments...felt welcomed and supported by the caring staff and nurses...professional but genuinely compassionate...open very early before work...If you messaged the clinic after hours, someone would answer.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz's approach to our IVF treatment was nothing short of remarkable. His thoroughness and straightforwardness were incredibly reassuring, providing us with a clear understanding of every aspect of the process. Not only was he professional, but his genuine care for our well-being was evident throughout our journey. His professionalism combined with his compassionate approach made a significant difference in our experience. Dr. Rosencrantz's bedside manner struck a balance between professionalism and a caring demeanor. While not overly warm, his professionalism was evident, ensuring a comforting and professional atmosphere throughout our treatment. His focus on our care and the clarity in his communication left us feeling well-supported, even if his approach leaned more towards a professional tone rather than an overtly warm one.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Ask a lot of questions!
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
It was personal and they knew everything about our files. We were not confused for other patients like we were with previous doctors. They were kind.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
In our fertility treatment, we utilized Menopur, Ganirelix, Follistim, and trigger shots as part of the comprehensive protocol recommended by Dr. Rosencrantz. These medications played a vital role in the success of our IVF journey, contributing to the positive outcome of our treatment.
Describe your experience with the nursing staff at Reproductive Health and Wellness Center.
Cindy, Lorena, Anne, Leanna, and Rachel were an incredible team of professionals who played an indispensable role in our treatment journey. Their kindness and comforting presence made a significant difference during what could have been a stressful time. They went beyond their roles, offering invaluable advice and unwavering support. Their genuine care and compassion were felt at every step, making the entire process more manageable and reassuring.
Describe your experience with Reproductive Health and Wellness Center.
Dr. Marcus Rosencrantz, MD, and the entire team at the fertility clinic have been instrumental in making our dream of starting a family a reality. The facility is impeccably clean and modern, equipped with state-of-the-art technology for fertility treatments. From the moment we walked in, we felt welcomed and supported by the caring staff and nurses, who were not only professional but genuinely compassionate. They were open very early before work so we did not have to take time off. If you messaged the clinic after hours, someone would answer.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
We opted for the 2 egg retrieval package due to a lower ovarian reserve, and we were overjoyed to find success on the first embryo transfer. While the total cost of around $26,000 for the retrievals and $3,700 for the transfer was a substantial investment for us, additional fees and medication were not included, and our insurance didn’t cover these expenses. Despite this, the clinic did offer financing options, showing their commitment to making treatment accessible.
9
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 38
1 IVF
Male Factor
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Rosencrantz was very thorough in explaining how he does things, what my odds were and treatment plans. He was honest but gentle. After genetic testing of the embryos, we only ended up with 1 healthy, which was heartbreaking and scary...Dr Rosencrantz went through extra steps and testing that wouldn’t have normally been done at this point in my journey. I decided to trust him and the testing showed I would need an extra day of hormones, which means, had he not taken those precautions, I would not be 20 weeks pregnant today...
The clinic [Reproductive Health and Wellness Center] was clean and efficient. I never had to wait more than 5-10 min for an appointment. My appointments were also quick which I appreciated since I was usually coming in before work. Front desk staff was always friendly and helpful as well...They also have an online portal and are very quick to respond...The nurses were so wonderful and sweet and advised me as they would their own family...
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr Rosencrantz was very thorough in explaining how he does things, what my odds were and treatment plans. He was honest but gentle. After genetic testing of the embryos, we only ended up with 1 healthy, which was heartbreaking and scary. The thought we only had 1 shot at this made me so anxious but Dr Rosencrantz went through extra steps and testing that wouldn’t have normally been done at this point in my journey. I decided to trust him and the testing showed I would need an extra day of hormones, which means, had he not taken those precautions, I would not be 20 weeks pregnant today. I will forever be grateful to him and his staff for the extra care they took in helping my husband and I start our family. We feel so lucky and blessed that we found him and can’t wait to meet our miracle baby girl.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
He really takes his time to explain everything and sticks around in case you have additional questions. Make sure you come prepared with questions or concerns. They also have an online portal and are very quick to respond.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr Rosencrantz and his staff always greeted me very warmly and I felt their compassion in every appointment. You can tell they really care.
Describe your experience with the nursing staff at Reproductive Health and Wellness Center.
The nurses were so wonderful and sweet and advised me as they would their own family.
Describe your experience with Reproductive Health and Wellness Center.
The clinic was clean and efficient. I never had to wait more than 5-10 min for an appointment. My appointments were also quick which I appreciated since I was usually coming in before work. Front desk staff was always friendly and helpful as well.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
We felt for the level of care we received and treatment the cost was fair. I’m sure there are more affordable clinics and I know their are more expensive clinics but I was happy with what we paid.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 35 - 36
2 IVF
Diminished Ovarian Reserve
Endometriosis
Male Factor
Poor Egg Quality
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
From the initial consult with Dr. Kashani, I felt as though she was truly trying to understand my medical history and infertility journey and not swiftly diagnose and move forward. I felt as though she was genuine in her approach and realistic about potential outcomes...Dr. Kashani was upfront about potential risks/outcomes with my particular situation and delivered the most current and up-to-date research based on her approaches to my particular medical needs...
The clinic [Reproductive Health and Wellness Center] was very organized in providing information and general processes of navigating payments and insurance requests. I was always able to receive immediate attention to questions I had, and everyone was always incredibly helpful...Vivian [nurse] was an absolute dream to work with. She was prompt and thorough in her communication and was always available to respond to any questions/concerns...
How was your experience with Banafsheh Kashani at Reproductive Health and Wellness Center?
Dr. Kashani was an absolute breath of fresh air in the whirlwind of the infertility world. From day one, she was incredibly thorough in gaining an understanding of my partner and my medical histories and appropriately moved forward with additional testing and diagnoses. She displayed the perfect combination of medical professionalism and gentle bedside manner. Dr. Kashani was upfront about potential risks/outcomes with my particular situation and delivered the most current and up-to-date research based on her approaches to my particular medical needs. Dr. Kashani referred me out for surgery and connected me a wonderful outside provider. She was prompt in responding to questions and concerns and always made me feel as though I could contact her for anything throughout the 2 IVF cycles and embryo transfer processes. Dr. Kashani's perfect combination of professionalism and humanity made one of the most difficult journeys of my life one that was bearable and enjoyable.
What's one piece of advice would you give a prospective patient of Banafsheh Kashani at Reproductive Health and Wellness Center?
Thoroughly research the database of ART success rates for each clinic and ask as many questions as possible about the embryologists/lab success rates.
During treatment, were you treated like a number or a human with Banafsheh Kashani at Reproductive Health and Wellness Center?
From the initial consult with Dr. Kashani, I felt as though she was truly trying to understand my medical history and infertility journey and not swiftly diagnose and move forward. I felt as though she was genuine in her approach and realistic about potential outcomes.
Describe the protocols Banafsheh Kashani used in your cycles at Reproductive Health and Wellness Center and their degree of success.
I believe Dr. Kashani used two IVF agonist cycles. Medications were adjusted depending on labs. Menopur, Omnitrope, Follistim, Ganirelex were prescribed both times with a HCG trigger shot. I had diminished ovarian reserve and therefore, a higher dose of Menopur was utilized. Both IVF cycles resulted in 2 genetically normal embryos (4 total).
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Vivian Chao)
For an individual with Type A personality traits, Vivian was an absolute dream to work with. She was prompt and thorough in her communication and was always available to respond to any questions/concerns.
Describe your experience with Reproductive Health and Wellness Center.
The clinic was very organized in providing information and general processes of navigating payments and insurance requests. I was always able to receive immediate attention to questions I had, and everyone was always incredibly helpful.
Describe the costs associated with your care under Banafsheh Kashani at Reproductive Health and Wellness Center.
Insurance did not cover any of the costs associated with my care under Dr. Kashani so the cost with medications for one cycle was around $30,000.00+
Describe Banafsheh Kashani's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
Dr. Kashani recommended a single embryo transfer for my particular case and explained the rationale.
10
Doctor
Banafsheh Kashani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 36
1 IVF
Diminished Ovarian Reserve
Male Factor
Latinx
Income $100K - $199K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Rosencrantz was amazing from start to finish. On our initial consultation, he was very detailed and honest to us needing IVF and explained the process and what he recommended for us to do. It was amazing to see him on every appointment and he was always attentive to all our questions and concerns that we had in person or via the portal. He was always available...Antagonist protocol was used on me. After retrieving 4 eggs, we did ICSI and all 4 fertilized in creating 1 day 5 4BB embryo and 1 day 6 5BB embryo...
My nurses [at Reproductive Health and Wellness Center] were always available when I had any questions or concerns Via telephone or through the clinics portal. Very knowledgeable and always provided a warm care when I was worried or scared about our journey....From the front desk to the nurses and doctor, you are always welcomed with a warmth and calming vibe. All the staff is knowledgeable and ready to assist you with any questions you may have. They are very attentive to your needs and are very honest in your odds in being successful...
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz was amazing from start to finish. On our initial consultation, he was very detailed and honest to us needing IVF and explained the process and what he recommended for us to do. It was amazing to see him on every appointment and he was always attentive to all our questions and concerns that we had in person or via the portal. He was always available. We are forever grateful to have had him as our doctor as we are currently 9 weeks pregnant with our little miracle on our first frozen embryo transfer.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
One piece of advice I would give a prospective patient would be to not doubt Dr. Rosencrantz and his team in making your little miracle happen. They are very knowledgeable and know what is best for you and the outcome. They have their best interest in you and your end goal which is being a parent.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
On every appointment my husband & I went we were always greeted with a smile and the front office would always address us by our names which made us feel so special. The nurses & Dr always had a welcoming vibe and always answered all of our questions & concerns. They celebrated with us our successful frozen embryo transfer with lots of cheering and hugs- this made us feel extra special and cared for.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
For the egg retrieval the Antagonist protocol was used on me. After retrieving 4 eggs, we did ICSI and all 4 fertilized in creating 1 day 5 4BB embryo and 1 day 6 5BB embryo. Afterwards it was recommended to do pgt testing which brought us back our day 5 4BB as normal. Afterwards, Dr. Rosencrantz suggested for me to undergo a hysteroscopy to remove polyps and then an ERA mock cycle to bring the odds of a successful transfer to our favor. Given that this was our only embryo, the FET was successful and I am currently 9 weeks pregnant.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Nurse Cindy, Nurse Anne, and Nurse Leahanne - all AMAZING & sweethearts throughout our journey )
Our nurses & coordinator care was excellent! My nurses were always available when I had any questions or concerns Via telephone or through the clinics portal. Very knowledgeable and always provided a warm care when I was worried or scared about our journey. Besides them being knowledgeable, they always provided a warmth of care that made you feel good and will put me at ease.
Describe your experience with Reproductive Health and Wellness Center.
RHWC is an excellent clinic to pursue your fertility needs. From the front desk to the nurses and doctor, you are always welcomed with a warmth and calming vibe. All the staff is knowledgeable and ready to assist you with any questions you may have. They are very attentive to your needs and are very honest in your odds in being successful.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
Our IVF cycle with pgt testing and including the frozen embryo transfer was about $17k…. Additional services such as Hysteroscopy, ERA and pregnancy ultrasounds were about $5k in total. Keep in mind, I had two Hysteroscopy surgeries.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 32
1 IVF
Male Factor
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Because we were affected by male factor infertility, ICSI & PGS testing were recommended. After about a week, Dr.. Rosencrantz called to inform us that we had eight embryos - five of which were PGS normal...The weeks leading up to my transfer, Dr Rosencrantz carefully monitored...He was very knowledgeable and personable. As I became a patient under his care, I felt heard and treated with respect. He answered all my questions, provided his personal insight & expertise, and personally called to deliver egg retrieval & ICSI results. Throughout my treatment, he was informative and realistic.
Cindy [nurse at Reproductive Health and Wellness Center] is very organized and efficient. She took my vitals, modeled how to take the injectable medications, scheduled future appointments, and helped with billing and prescriptions. She is also very knowledge and personable...We were able obtain a package frozen transfer special that included egg retrieval, ICSI, PGS testing, an embryo transfer, and one embryo storage for about $17,000. Medication pricing was not included.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
We first met Dr. Marcus Rosencrantz during a free virtual consult March 2020. He was very knowledgeable and personable. As I became a patient under his care, I felt heard and treated with respect. He answered all my questions, provided his personal insight & expertise, and personally called to deliver egg retrieval & ICSI results. Throughout my treatment, he was informative and realistic.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
My treatment began with an egg retrieval. During this cycle, Follistim & Menopur were given to increase the amount of eggs grown in one cycle. I was on these injectables for about three weeks, and thirty eggs were retrieved. Because we were affected by male factor infertility, ICSI & PGS testing were recommended. After about a week, Dr.. Rosencrantz called to inform us that we had eight embryos - five of which were PGS normal. He then asked if we wanted to know the gender break-down. The viable embryos were then frozen, and I was given the option to schedule my transfer. The weeks leading up to my transfer, Dr Rosencrantz carefully monitored my uterine lining's growth and when it was time for the FET, Dr. Rosencrantz made the event memorable by explaining each step of the procedure and even playing preferred music. During the two-week waiting period, Dr. Rosencrantz answered all of my questions and concerns. For this treatment, I was prescribed estrogen supplements and progesterone. When my beta indicated success, Dr.. Rosencrantz monitored the embryo's growth for about three weeks. My overall treatment took about two months and resulted in a live birth.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy)
Cindy is very organized and efficient. She took my vitals, modeled how to take the injectable medications, scheduled future appointments, and helped with billing and prescriptions. She is also very knowledge and personable.
Describe your experience with Reproductive Health and Wellness Center.
The clinic is very well kept and clean. During my treatment, the clinic staggered appointments to follow COVID guidelines. I felt very safe, and they even accomodated my work schedule when scheduling appointments.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
We were able obtain a package frozen transfer special that included egg retrieval, ICSI, PGS testing, an embryo transfer, and one embryo storage for about $17,000. Medication pricing was not included.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Marcus Rosencrantz is bright, knowledgeable, skillful and compassionate. He is a unicorn in the field. It’s important to trust his judgement in the path he takes. Even if it takes a few tries, he will try to get things right for you...he places himself in the patient’s shoes and walks every step of the journey with utmost care. He fights the odds for his patients by giving his ultimate best to every situation.
The strength [of Reproductive Heath and Wellness Center] is their embryology team. A combination of a highly skillful doctor and nursing coordinator along with a good embryology team is hard to find. Their financial coordinator is average but still ok...[nurse] Cindy was our rock throughout. She’s friendly and very compassionate. You can depend on her guidance. She is very competent and skillful too. All the nursing staff is caring.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Marcus Rosencrantz is bright, knowledgeable, skillful and compassionate. He is a unicorn in the field. It’s important to trust his judgement in the path he takes. Even if it takes a few tries, he will try to get things right for you.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Don’t be in a rush for results, give it time as Dr. Rosencrantz will make sure that everything is in the right place and condition before proceeding. In my case, we had to make sure that everything was in a good place with the endometrium and it took some months and I am so glad we did everything in order as we now have a positive result.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
I have known many doctors and RE’s in my life, but have never met a doctor as compassionate and caring as Dr. Rosencrantz. The reason he is unique in this perspective is because he places himself in the patient’s shoes and walks every step of the journey with utmost care. He fights the odds for his patients by giving his ultimate best to every situation. His nursing staff and office carry the same energy of truly caring for you.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy)
Cindy was our rock throughout. She’s friendly and very compassionate. You can depend on her guidance. She is very competent and skillful too. All the nursing staff is caring.
Describe your experience with Reproductive Health and Wellness Center.
The strength is their embryology team. A combination of a highly skillful doctor and nursing coordinator along with a good embryology team is hard to find. Their financial coordinator is average but still ok.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2020, Successful
NPS
10
NPS
10
Age 33 - 39
1 IUI
1 IVF
PCOS
Income $50K - $99K
Teacher
1st of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Marcus Rosencrantz] recommended no more that two embryos be transferred...He talked to me with a great bedside manner and seemed to really care about the outcome of our pregnancies...He was on time to all appointments and also answered emails quickly...He seemed to follow a general protocol and I responded very well to treatment...He treated me with a gentle calm when it felt stressful and always made sure that we understand all course of treatment that was to come.
The clinic [Reproductive Health and Wellness Center] is clean and welcoming. The rooms are relaxing and freshly decorated and the technology used is top of the line. The parking was never an issue and the facility was easy to locate. The overall vibe at the clinic is very good!...The nursing staff was friendly and gentle. They answered all emails promptly and made sure to make me fee cared for.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
He is kind and warm and makes it seem as though getting us pregnant meant a lot to him and he was going to see it through with success. He treated me with a gentle calm when it felt stressful and always made sure that we understand all course of treatment that was to come. He was on time to all appointments and also answered emails quickly.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Trust in the process and don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
He talked to me with a great bedside manner and seemed to really care about the outcome of our pregnancies.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
He seemed to follow a general protocol and I responded very well to treatment.
Describe your experience with the nursing staff at Reproductive Health and Wellness Center.
The nursing staff was friendly and gentle. They answered all emails promptly and made sure to make me fee cared for.
Describe your experience with Reproductive Health and Wellness Center.
The clinic is clean and welcoming. The rooms are relaxing and freshly decorated and the technology used is top of the line. The parking was never an issue and the facility was easy to locate. The overall vibe at the clinic is very good!
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
Paid for each ultrasound and blood draw. Paid for transfer of embryos.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
He recommended no more that two embryos be transferred.
10
Doctor
Marcus Rosencrantz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5