Reproductive Health Specialists

3 doctors work here

Rated 7.5
Strongly recommend: 43%Neutral: 37%Don't recommend: 20%7.5
43% strongly recommend
41 reviews
Operations
8.6
8.6
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.6
8.6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.9
7.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.3
8.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.2
8.2
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 5 offices

Bourbonnais
300 Riverside Dr.
Bourbonnais, IL 60914
Joliet
675 W. North Ave
Joliet, IL 60435
Melrose Park
1515 Essington Road
Melrose Park, IL 60160
Mokena
9475 Bormet Drive (192nd)
Mokena, IL 60448
Pittsburgh
419 Rodi Road
Pittsburgh, PA 15235
Show 3 more

41 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unknown Success
NPS
9
NPS
8
Age 32 - 34
1 IVF
Anovulation
PCOS
European
East Asian
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Not sure
Both my husband and I enjoyed working with Dr. Erb [at Reproductive Health Specialists]. She was present at all of my embryo transfers and always called immediately to follow-up after each procedure. We did not end up getting pregnant at RHS, but I did feel that Dr. Erb was a knowledgeable and trustworthy physician to work with. We ultimately did decide to move onto a larger out-of-state clinic that had more treatment options.
We did not end up getting pregnant at RHS [Reproductive Health Specialists], but I did feel that Dr. Erb was a knowledgeable and trustworthy physician to work with. We ultimately did decide to move onto a larger out-of-state clinic that had more treatment options....Our nurse coordinator was very friendly and was provided prompt responses. She was easier to work than our originally assigned IVF coordinator....The front desk admin could stand to be more warm and friendly since she always acted like it was an inconvenience whenever I spoke to her over the phone.
How was your experience with Teresa Erb at Reproductive Health Specialists?
Both my husband and I enjoyed working with Dr. Erb. She was present at all of my embryo transfers and always called immediately to follow-up after each procedure. We did not end up getting pregnant at RHS, but I did feel that Dr. Erb was a knowledgeable and trustworthy physician to work with. We ultimately did decide to move onto a larger out-of-state clinic that had more treatment options.
During treatment, were you treated like a number or a human with Teresa Erb at Reproductive Health Specialists?
Dr. Erb was incredibility kind, patient, and understanding of our needs to conceive a baby. She did not make us feel rushed during patient visits and took her time to thoughtfully answer all of our questions.
Describe the protocols Teresa Erb used in your cycles at Reproductive Health Specialists and their degree of success.
Clomid cycles, IVF with ICSI- Freeze All, and Frozen Embryo Transfers.
Describe your experience with your nurse at Reproductive Health Specialists. (Assigned nurse: Denise)
Our nurse coordinator was very friendly and was provided prompt responses. She was easier to work than our originally assigned IVF coordinator.
Describe your experience with Reproductive Health Specialists.
I enjoyed the convenience of the online patient portal, so I could see all of my test results reported within hours of testing, available prescriptions, and procedure instructions. It was helpful to be able to email through the portal, while at I was at work. The front desk admin could stand to be more warm and friendly since she always acted like it was an inconvenience whenever I spoke to her over the phone.
Describe the costs associated with your care under Teresa Erb at Reproductive Health Specialists.
My treatment was covered by my insurance, so I cannot really give exact costs.
9
Doctor
Teresa Erb
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Reproductive Health Specialists
Pittsburgh
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2017 - 2018, Unknown Success
NPS
9
NPS
9
Age 33 - 34
1 Fertility Medications
Male Factor
PCOS
European
Income $50K - $99K
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Meredith Snook] was very good at explaining the process and the steps we should take. She did a great job of explaining everything and all of the steps that we would take. She made us feel very comfortable about our situation and took time to answer all of our questions. She gave us some helpful suggestions, which was much appreciated. When we had follow-up questions and contacted the clinic she always got back to us.
They [Reproductive Health Specialists] are very organized and on top of things. Everyone from the front desk staff to the nurses to the doctors very compassionate and want to help you succeed in becoming pregnant and having a healthy baby. Everyone is very good at answering questions and getting back to you with the appropriate answer in a timely manner.
How was your experience with Meredith Snook at Reproductive Health Specialists?
She was very good at explaining the process and the steps we should take. She did a great job of explaining everything and all of the steps that we would take. She made us feel very comfortable about our situation and took time to answer all of our questions. She gave us some helpful suggestions, which was much appreciated. When we had follow-up questions and contacted the clinic she always got back to us. I would definitely recommend her to anyone who may be going through fertility issues!
What's one piece of advice would you give a prospective patient of Meredith Snook at Reproductive Health Specialists?
Go in knowing that she is there to help you
During treatment, were you treated like a number or a human with Meredith Snook at Reproductive Health Specialists?
She is very kind and understanding!
Describe the protocols Meredith Snook used in your cycles at Reproductive Health Specialists and their degree of success.
She started us off on a simple route using Clomid...
Describe your experience with your nurse at Reproductive Health Specialists. (Assigned nurse: Yes CeCe)
She was very kind almost too kind
Describe your experience with Reproductive Health Specialists.
They are very organized and on top of things. Everyone from the front desk staff to the nurses to the doctors very compassionate and want to help you succeed in becoming pregnant and having a healthy baby. Everyone is very good at answering questions and getting back to you with the appropriate answer in a timely manner.
Describe the costs associated with your care under Meredith Snook at Reproductive Health Specialists.
Initial appointment was just shy of $200. The semen analysis seemed costly and of course the entire IVF process with medications is unbelievably high.
9
Doctor
Meredith Snook
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
9
Clinic
Reproductive Health Specialists
Pittsburgh
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
4
NPS
3
Age 24 - 25
3 Fertility Medications
Anovulation
PCOS
European
Income $50K - $99K
Teacher
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I enjoyed our initial consultation with Dr Snook. Unfortunately that was my only interaction with her. All other communication came through a nurse. This was not acceptable. I expect a dr who is treating you to meet with you more than once. When she wanted to stop treatment she didn’t even tell me herself.... 3 cycles using Letrozol and increasing the dose each time. I did not ovulate for any of the cycles. She also had my tubes checked for blockages there were none. After 3 cycles she had the nurse message me to tell me we were done until I lose weight.
On appointment days plan to be there a while. Also they [Repro Health Specialists] are extremely difficult to work with as far as scheduling is concerned. They were not sympathetic to the fact that I have an hour and 45 minute drive one way to get there.... No one could ever draw my blood and made me feel like it was my fault.... During the initial meeting in the office I felt like a human with Dr Snook, however all other contact was with a nurse via online messaging and that made me feel like a number.
How was your experience with Meredith Snook at Reproductive Health Specialists?
I enjoyed our initial consultation with Dr Snook. Unfortunately that was my only interaction with her. All other communication came through a nurse. This was not acceptable. I expect a dr who is treating you to meet with you more than once. When she wanted to stop treatment she didn’t even tell me herself.
What's one piece of advice would you give a prospective patient of Meredith Snook at Reproductive Health Specialists?
Demand to deal with her not the nurse.
During treatment, were you treated like a number or a human with Meredith Snook at Reproductive Health Specialists?
During the initial meeting in the office I felt like a human with Dr Snook, however all other contact was with a nurse via online messaging and that made me feel like a number.
Describe the protocols Meredith Snook used in your cycles at Reproductive Health Specialists and their degree of success.
3 cycles using Letrozol and increasing the dose each time. I did not ovulate for any of the cycles. She also had my tubes checked for blockages there were none. After 3 cycles she had the nurse message me to tell me we were done until I lose weight. No explanation of how much or help with how to, just we are done.
Describe your experience with the nursing staff at Reproductive Health Specialists.
No one could ever draw my blood and made me feel like it was my fault.
Describe your experience with Reproductive Health Specialists.
On appointment days plan to be there a while. Also they are extremely difficult to work with as far as scheduling is concerned. They were not sympathetic to the fact that I have an hour and 45 minute drive one way to get there.
4
Doctor
Meredith Snook
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
3
Clinic
Reproductive Health Specialists
Pittsburgh
NPS
Operations
3 of 5
Scheduling
1 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2016 - 2017, Successful
NPS
9
NPS
8
Age 29 - 30
1 IVF
1 Egg Freezing
Male Factor
Income $100K - $199K
Operations
1st of 2 Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Neutral
Successful
Dr Albert was very thorough and organized. She explained everything we asked and told us about any risks. She was compassionate and would personally call if something was needed to be explained and the nurses were not able to...She is very to the point and comes across as having no bedside manner, but she is very good...Dr Albert used different strategies than my other doctors have. She did the procedure before the transfer to scratch my lining. She also adjusted my medications from my previous doctor.
Most communication [at Reproductive Health Specialists] is done via online portal. Earliest appointments are 7am, which to some that may not be ideal. They are always running on time...The nursing staff worked well together, but sometimes it was confusing talking strictly through the patient portal....Roughly $15k for full fresh IVF cycle with ICSI. $3700 for a frozen transfer cycle. Roughly $1000 for storage costs to freeze embryos.........
How was your experience with Judith Albert at Reproductive Health Specialists?
Dr Albert was very thorough and organized. She explained everything we asked and told us about any risks. She was compassionate and would personally call if something was needed to be explained and the nurses were not able to.
What's one piece of advice would you give a prospective patient of Judith Albert at Reproductive Health Specialists?
She is very to the point and comes across as having no bedside manner, but she is very good.
During treatment, were you treated like a number or a human with Judith Albert at Reproductive Health Specialists?
They were compassionate
Describe the protocols Judith Albert used in your cycles at Reproductive Health Specialists and their degree of success.
Dr Albert used different strategies than my other doctors have. She did the procedure before the transfer to scratch my lining. She also adjusted my medications from my previous doctor.
Describe your experience with the nursing staff at Reproductive Health Specialists.
The nursing staff worked well together, but sometimes it was confusing talking strictly through the patient portal.
Describe your experience with Reproductive Health Specialists.
Most communication is done via online portal. Earliest appointments are 7am, which to some that may not be ideal. They are always running on time.
Describe the costs associated with your care under Judith Albert at Reproductive Health Specialists.
Roughly $15k for full fresh IVF cycle with ICSI. $3700 for a frozen transfer cycle. Roughly $1000 for storage costs to freeze embryos.
Describe Judith Albert's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health Specialists.
Dr Albert explained the risks with transferring multiple embryos but was willing to do it since we've had 3 failed transfers in the past.
9
Doctor
Judith Albert
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Reproductive Health Specialists
Pittsburgh
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 33
1 Egg Freezing
Ashkenazi Jewish
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Kubik was caring, supportive and allowed me to do everything needed per my observant religious lifestyle's restrictions...This doctor is professional, warm, compassionate and supportive. I felt well-informed of everything every step of the way. I was comfortable with my choices and aware of all of my options. The doctor explained things clearly and has a calm approach....
I felt comfortable as a singleton using a clinic [Reproductive Health Specialists] typically used by couples. I felt welcome. The clinic was able to accommodate specific needs dictated by my observant religious lifestyle. I had an excellent experience with this clinic and felt well cared for...The nurses were warm and confident. I felt comfortable with them...
How was your experience with Carolyn Kubik (retired) at Reproductive Health Specialists?
This doctor is professional, warm, compassionate and supportive. I felt well-informed of everything every step of the way. I was comfortable with my choices and aware of all of my options. The doctor explained things clearly and has a calm approach.
What's one piece of advice would you give a prospective patient of Carolyn Kubik (retired) at Reproductive Health Specialists?
You're in good hands with Dr. Kubik
During treatment, were you treated like a number or a human with Carolyn Kubik (retired) at Reproductive Health Specialists?
Dr. Kubik was caring, supportive and allowed me to do everything needed per my observant religious lifestyle's restrictions
Describe the protocols Carolyn Kubik (retired) used in your cycles at Reproductive Health Specialists and their degree of success.
I don't remember, I'm sorry. I remember everything was explained well and I knew exactly what to expect and how to proceed
Describe your experience with the nursing staff at Reproductive Health Specialists.
The nurses were warm and confident. I felt comfortable with them
Describe your experience with Reproductive Health Specialists.
I felt comfortable as a singleton using a clinic typically used by couples. I felt welcome. The clinic was able to accommodate specific needs dictated by my observant religious lifestyle. I had an excellent experience with this clinic and felt well cared for
Describe the costs associated with your care under Carolyn Kubik (retired) at Reproductive Health Specialists.
Costs were as expected. Meds are always pricey but they helped me utilize a program that covered some of the costs of medicine
Describe Carolyn Kubik (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health Specialists.
No opinion shared
10
Doctor
Carolyn Kubik (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health Specialists
Pittsburgh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
10
Age 30 - 32
3 IUI
1 IVF
Male Factor
European
Latinx
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Kubik was extremely knowledgeable and answered all our questions thoroughly. She also treated us with compassion and understanding when we hit stumbling blocks, like having to convert our IVF cycle to a freeze-all when I developed symptoms of OHSS....If you have questions, ask! She knows her stuff and will give you an honest answer...Our daughter was conceived from a FET cycle two months later and was born last month after 4+ years of trying to conceive! We are so in love with this baby girl and can't thank Dr. Kubik enough for helping to bring her into the world.
It sometimes took them [Reproductive Health Specialists - Pittsburg] a few hours to respond to online or phone messages, but when they did they were so compassionate and helpful....About $25k for a shared-risk IVF program, not including tests and about $2k in drugs. Each of our 3 IUIs was $295....RHS has a very personal approach to care. It was nice to have the staff remember me and know my name when I walked in the door and had various tests and procedures....There was one instance when the protocol instructions I received in person varied from what the online portal said. This error was cleared up easily with a phone call.
How was your experience with Carolyn Kubik (retired) at Reproductive Health Specialists?
Dr. Kubik was extremely knowledgeable and answered all our questions thoroughly. She also treated us with compassion and understanding when we hit stumbling blocks, like having to convert our IVF cycle to a freeze-all when I developed symptoms of OHSS. Our daughter was conceived from a FET cycle two months later and was born last month after 4+ years of trying to conceive! We are so in love with this baby girl and can't thank Dr. Kubik enough for helping to bring her into the world.
What's one piece of advice would you give a prospective patient of Carolyn Kubik (retired) at Reproductive Health Specialists?
If you have questions, ask! She knows her stuff and will give you an honest answer.
Describe your experience with the nursing staff at Reproductive Health Specialists.
It sometimes took them a few hours to respond to online or phone messages, but when they did they were so compassionate and helpful.
Describe your experience with Reproductive Health Specialists.
RHS has a very personal approach to care. It was nice to have the staff remember me and know my name when I walked in the door and had various tests and procedures.
Describe the costs associated with your care under Carolyn Kubik (retired) at Reproductive Health Specialists.
About $25k for a shared-risk IVF program, not including tests and about $2k in drugs. Each of our 3 IUIs was $295.
What specific things went wrong at Reproductive Health Specialists?
  • Provided conflicting information
Describe the specific things that went wrong at Reproductive Health Specialists.
There was one instance when the protocol instructions I received in person varied from what the online portal said. This error was cleared up easily with a phone call.
10
Doctor
Carolyn Kubik (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health Specialists
Pittsburgh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 37
Male Factor
European
Income $50K - $99K
Teacher
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Kubik] actually cares and takes the time to make sure she is doing everything she can to help. She calls to check on my progress, offer support and encouragement. She was very caring during our consultation and also very informative.... I reached out to a few clinics and the only one that would even give me a consultation was RHS and Dr. Kubik. I am obese and need to lose weight prior to treatment and she calls to check in monthly....The nurses are all very caring
I reached out to a few clinics and the only one that would even give me a consultation was RHS and Dr. Kubik. I am obese and need to lose weight prior to treatment and she calls to check in monthly.... They are informative, caring, and encouraging. Very professional, but difficult subjects are talked about in a caring understanding manner. I have not any treatments yet, as I am still in the weight loss portion of our journey, but Dr. Kubik calls to check on my progress and encourage me. That's more than I can say about most other places.
How was your experience with Carolyn Kubik (retired) at Reproductive Health Specialists?
She actually cares and takes the time to make sure she is doing everything she can to help. She calls to check on my progress, offer support and encouragement. She was very caring during our consultation and also very informative.
What's one piece of advice would you give a prospective patient of Carolyn Kubik (retired) at Reproductive Health Specialists?
Make the appointment!
During treatment, were you treated like a number or a human with Carolyn Kubik (retired) at Reproductive Health Specialists?
I reached out to a few clinics and the only one that would even give me a consultation was RHS and Dr. Kubik. I am obese and need to lose weight prior to treatment and she calls to check in monthly.
Describe your experience with the nursing staff at Reproductive Health Specialists.
The nurses are all very caring and willing to answer any questions that I had. They made me feel less nervous.
Describe your experience with Reproductive Health Specialists.
They are informative, caring, and encouraging. Very professional, but difficult subjects are talked about in a caring understanding manner. I have not any treatments yet, as I am still in the weight loss portion of our journey, but Dr. Kubik calls to check on my progress and encourage me. That's more than I can say about most other places.
10
Doctor
Carolyn Kubik (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health Specialists
Pittsburgh
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
5
NPS
7
Age 32 - 33
3 IUI
Diminished Ovarian Reserve
European
Income $100K - $199K
1st of 2 Docs
2 IUI With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
Dr. Snook seems knowledgeable and is friendly and kind, but is quick to recommend/not recommend treatments simply based on statistics. She was hesitant to even prescribe Clomid at a low dose along with IUI.... I felt that the doctor was empathetic to our situation, but was quick to dismiss some options based on statistics alone despite our willingness to try anything.... You have to advocate for yourself if you know what you want.
Overall it is a good clinic [Reproductive Health Specialists], but due to the volume, it's hard to feel like you have individualized care and focus on your particular situation. You have to be prepared to advocate for yourself, ask questions, question why your doctor is approaching treatment the way he or she is.... We had insurance coverage, but IUI costs were between $300 and $400 per cycle, not including medication. Clomid was less than $50 per cycle.
How was your experience with Meredith Snook at Reproductive Health Specialists?
Dr. Snook seems knowledgeable and is friendly and kind, but is quick to recommend/not recommend treatments simply based on statistics. She was hesitant to even prescribe Clomid at a low dose along with IUI.
What's one piece of advice would you give a prospective patient of Meredith Snook at Reproductive Health Specialists?
You have to advocate for yourself if you know what you want.
During treatment, were you treated like a number or a human with Meredith Snook at Reproductive Health Specialists?
I felt that the doctor was empathetic to our situation, but was quick to dismiss some options based on statistics alone despite our willingness to try anything.
Describe the protocols Meredith Snook used in your cycles at Reproductive Health Specialists and their degree of success.
Did two non-medicated cycles with IUI, and one with Clomid.
Describe your experience with the nursing staff at Reproductive Health Specialists.
Nursing staff was generally good and compassionate.
Describe your experience with Reproductive Health Specialists.
Overall it is a good clinic, but due to the volume, it's hard to feel like you have individualized care and focus on your particular situation. You have to be prepared to advocate for yourself, ask questions, question why your doctor is approaching treatment the way he or she is.
Describe the costs associated with your care under Meredith Snook at Reproductive Health Specialists.
We had insurance coverage, but IUI costs were between $300 and $400 per cycle, not including medication. Clomid was less than $50 per cycle.
5
Doctor
Meredith Snook
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
1 of 5
7
Clinic
Reproductive Health Specialists
Pittsburgh
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
2014, Unsuccessful
NPS
3
NPS
3
Age 39
1 IUI
1 IVF
Diminished Ovarian Reserve
Income $50K - $99K
Nurse or HC Services
2nd of 3 Docs
Donor Eggs With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Unfortunately we did not have a successful IVF cycle with RHS. The nurse called to give me the negative results. When I asked to speak with the MD I was told I had to schedule a phone appt, which took 5 additional days. When she called, she was short and lacked empathy. This was off putting to me especially considering on my initial appt she spent a lot of time with me and appeared compassionate.
All communication is thru a portal and it takes time to get a response. Then if you call, the nurse isn't always familiar with your case.
How was your experience with Carolyn Kubik (retired) at Reproductive Health Specialists?
Unfortunately we did not have a successful IVF cycle with RHS. The nurse called to give me the negative results. When I asked to speak with the MD I was told I had to schedule a phone appt, which took 5 additional days. When she called, she was short and lacked empathy. This was off putting to me especially considering on my initial appt she spent a lot of time with me and appeared compassionate. At the end of our conversation she said I could make an appt with her face to face if I wanted to discuss more options. I would have appreciated a face to face conversation to discuss the results of my IVF cycle but that was not offered. Therefore I chose a different clinic to proceed with and I am now pregnant with twins :)))
What's one piece of advice would you give a prospective patient of Carolyn Kubik (retired) at Reproductive Health Specialists?
Be as compassionate when delivering negative results as you are when convincing the patient to chose your clinic.
During treatment, were you treated like a number or a human with Carolyn Kubik (retired) at Reproductive Health Specialists?
All communication is thru a portal and it takes time to get a response. Then if you call, the nurse isn't always familiar with your case.
What specific things went wrong at Reproductive Health Specialists?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
3
Doctor
Carolyn Kubik (retired)
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
3 of 5
3
Clinic
Reproductive Health Specialists
Pittsburgh
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2018, Successful
NPS
10
NPS
10
Age 29
1 Fertility Medications
PCOS
European
Income $50K - $99K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Balmir made me feel like family. Her enthusiasm towards my treatment is great.... Dr Balmir is a fantastic Doctor she is compassionate and enthusiastic about all of my appointments and is always looking forward to what she is able to help with and always willing to talk or answer any questions you may have.... The clinic [Reproductive Health Specialists] is very helpful. They have a very short wait time and keep me very informed with everything going on.
The clinic [Reproductive Health Specialists] is very helpful. They have a very short wait time and keep me very informed with everything going on. I love there honesty. The staff is very courteous and sweet as well. I would definitely recommend this clinic to anyone looking for a new specialist in the Pittsburgh area.... Dr Balmir is a fantastic Doctor she is compassionate and enthusiastic about all of my appointments and is always looking forward to what she is able to help with
How was your experience with Fabiola Balmir at Reproductive Health Specialists?
Dr Balmir is a fantastic Doctor she is compassionate and enthusiastic about all of my appointments and is always looking forward to what she is able to help with and always willing to talk or answer any questions you may have.
What's one piece of advice would you give a prospective patient of Fabiola Balmir at Reproductive Health Specialists?
Be honest with her.
During treatment, were you treated like a number or a human with Fabiola Balmir at Reproductive Health Specialists?
Dr Balmir made me feel like family. Her enthusiasm towards my treatment is great.
Describe your experience with the nursing staff at Reproductive Health Specialists.
They are very helpful and as informational as they can be.
Describe your experience with Reproductive Health Specialists.
The clinic is very helpful. They have a very short wait time and keep me very informed with everything going on. I love there honesty. The staff is very courteous and sweet as well. I would definitely recommend this clinic to anyone looking for a new specialist in the Pittsburgh area.
10
Doctor
Fabiola Balmir
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health Specialists
Pittsburgh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
9
NPS
7
Age 33
1 Fertility Medications
European
Income $50K - $99K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Neutral
Successful
Dr Kubik took the time to walk us through the reciprocal IVF treatment for my wife and I. She treated us with dignity and respect. As a Lesbian couple, my wife and I were concerned how we were going to be treated during this journey, but Dr Kubik and her staff were very welcoming and kind...Dr Kubic took the time to speak with my wife and I and answer all our questions. She and her staff were very kind to us and made us feel safe and wanted there...
The nursing staff [at Reproductive Health Specialists] have been great at answering any and all questions we have. They are friendly and informative...Pre Testing - $2,000 Egg Transfer & IVF Cycle - $13,500..The clinic is clean and professional..her staff were very kind to us and made us feel safe and wanted there...
How was your experience with Carolyn Kubik (retired) at Reproductive Health Specialists?
Dr Kubik took the time to walk us through the reciprocal IVF treatment for my wife and I. She treated us with dignity and respect. As a Lesbian couple, my wife and I were concerned how we were going to be treated during this journey, but Dr Kubik and her staff were very welcoming and kind.
What's one piece of advice would you give a prospective patient of Carolyn Kubik (retired) at Reproductive Health Specialists?
Know that she is not warm and fuzzy. But she is knowledgeable and understanding.
During treatment, were you treated like a number or a human with Carolyn Kubik (retired) at Reproductive Health Specialists?
Dr Kubic took the time to speak with my wife and I and answer all our questions. She and her staff were very kind to us and made us feel safe and wanted there.
Describe your experience with the nursing staff at Reproductive Health Specialists.
The nursing staff have been great at answering any and all questions we have. They are friendly and informative.
Describe your experience with Reproductive Health Specialists.
The clinic is clean and professional.
Describe the costs associated with your care under Carolyn Kubik (retired) at Reproductive Health Specialists.
Pre Testing - $2,000 Egg Transfer & IVF Cycle - $13,500
9
Doctor
Carolyn Kubik (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Reproductive Health Specialists
Pittsburgh
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2011 - 2015, Successful
NPS
9
NPS
10
Age 29 - 33
3 IUI
Male Factor
PCOS
European
Income $100K - $199K
1st of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Albert was always willing to listen to my concerns and answer any questions I had. But the nurses are what make this practice...
I loved [Reproductive Health Specialists]. Everyone was friendly and caring. I felt like I was important to them and that they truly cared about me and helping me. My nurse was amazing, she was there for me when I had questions concerns and fears. She had a great personality and was easy to talk to.
How was your experience with Judith Albert at Reproductive Health Specialists?
I loved this practice. Everyone was friendly and caring. I felt like I was important to them and that they truly cared about me and helping me. Dr Albert was always willing to listen to my concerns and answer any questions I had. But the nurses are what make this practice, they are who you interact with daily and depending on what type of treatments you are undergoing determines who your nurse is and that's great because you have one person to touch base with and you know they know your case and history inside and out.
Describe your experience with your nurse at Reproductive Health Specialists. (Assigned nurse: Debbie)
My nurse was amazing, she was there for me when I had questions concerns and fears. She had a great personality and was easy to talk to.
9
Doctor
Judith Albert
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health Specialists
Pittsburgh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unknown Success
NPS
8
NPS
9
Age 31 - 32
2 IUI
Unexplained
Teacher
2nd of 2 Docs
2 IUI With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
Judith [Albert] is straight to the point. There was no sugar coating things and I liked that. She effectively communicated our results and treatment plans and listened to our concerns and provide us with advice and how to proceed
Judith [Albert at Reproductive Health Specialists] is straight to the point. There was no sugar coating things and I liked that. She effectively communicated our results and treatment plans and listened to our concerns and provide us with advice and how to proceed
How was your experience with Judith Albert at Reproductive Health Specialists?
Judith is straight to the point. There was no sugar coating things and I liked that. She effectively communicated our results and treatment plans and listened to our concerns and provide us with advice and how to proceed
What's one piece of advice would you give a prospective patient of Judith Albert at Reproductive Health Specialists?
Be respectful of your patients time. She occasionally runs behind.
During treatment, were you treated like a number or a human with Judith Albert at Reproductive Health Specialists?
She spent a lot of time reviewing our history and talking to us
Describe your experience with your nurse at Reproductive Health Specialists. (Assigned nurse: Debbie)
Quick and effective communication, kind and understanding
8
Doctor
Judith Albert
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Reproductive Health Specialists
Pittsburgh
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Consult
NPS
8
NPS
10
Age 31 - 32
European
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Kubik] struck me as so compassionate and caring after my first transfer was unsuccessful. She is clearly an expert in her field but doesn’t appear like a robot. She has been supportive of all my requests for additional testing and make me feel like I’m a part of the decision making and not just being told what to do...allowed me to speak first and listened to all my fears, concerns, and wishes. She was supportive yet direct which is something appreciate. She took time to explain all the information about each step which is also something I really appreciate and helps to alleviate stress.
The nurses [at Reproductive Health Specialists] are quick to respond and very supportive through difficult times...I have been given the cost of just over $3,000 for a frozen embryo transfer...All the staff is warm welcoming and responsive. They are quick to reply when you have questions or need information...Dr. Kubik allowed me to speak first and listened to all my fears, concerns, and wishes. She was supportive yet direct which is something appreciate. She took time to explain all the information about each step which is also something I really appr
How was your experience with Carolyn Kubik (retired) at Reproductive Health Specialists?
She struck me as so compassionate and caring after my first transfer was unsuccessful. She is clearly an expert in her field but doesn’t appear like a robot. She has been supportive of all my requests for additional testing and make me feel like I’m a part of the decision making and not just being told what to do.
What's one piece of advice would you give a prospective patient of Carolyn Kubik (retired) at Reproductive Health Specialists?
Be honest with what you want. And she will be honest if she believes it’s appropriate and why or why not.
During treatment, were you treated like a number or a human with Carolyn Kubik (retired) at Reproductive Health Specialists?
Dr. Kubik allowed me to speak first and listened to all my fears, concerns, and wishes. She was supportive yet direct which is something appreciate. She took time to explain all the information about each step which is also something I really appreciate and helps to alleviate stress.
Describe the protocols Carolyn Kubik (retired) used in your cycles at Reproductive Health Specialists and their degree of success.
We haven’t completed a cycle yet due to Covid Outbreak. But we plan to use the same protocol, Estrace and progesterone in oil.
Describe your experience with the nursing staff at Reproductive Health Specialists.
The nurses are quick to respond and very supportive through difficult times.
Describe your experience with Reproductive Health Specialists.
All the staff is warm welcoming and responsive. They are quick to reply when you have questions or need information. The staff is supportive in difficult times as well and really realize how difficult it can be to be in these situations
Describe the costs associated with your care under Carolyn Kubik (retired) at Reproductive Health Specialists.
No coat as of yet as we haven’t been able to complete a transfer yet, but I have been given the cost of just over $3,000 for a frozen embryo transfer.
8
Doctor
Carolyn Kubik (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Reproductive Health Specialists
Pittsburgh
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020 - 2022, Successful
NPS
10
NPS
10
Age 31 - 33
6 IUI
Male Factor
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Fabiola Balmir] saved my life and was the reason I found out about my hemophilia...advocated for me when other doctors wouldn’t...checked on me constantly to make sure I was doing okay even at 9 at night....never had a doctor care that much about me ever. She also gave me my son so I owe her everything.
[Reproductive Health Specialists] Communicated great and so helpful and kind...were very detailed and got back to me quickly...showed so much compassion and talked me through everything...always made she I felt comfortable and answered all of my questions...Letrozole, follistim, IUI, and progesterone
How was your experience with Fabiola Balmir at Reproductive Health Specialists?
I cannot say enough good things about her. She saved my life and was the reason I found out about my hemophilia. She advocated for me when other doctors wouldn’t and checked on me constantly to make sure I was doing okay even at 9 at night. I’ve never had a doctor care that much about me ever. She also gave me my son so I owe her everything.
What's one piece of advice would you give a prospective patient of Fabiola Balmir at Reproductive Health Specialists?
Run don’t walk to see her. Wait however long it takes. She is worth it.
During treatment, were you treated like a number or a human with Fabiola Balmir at Reproductive Health Specialists?
She was the absolute best. She made me feel like she cared that I was going through this and reassured me that she was going to do everything she could to get us a baby
Describe the protocols Fabiola Balmir used in your cycles at Reproductive Health Specialists and their degree of success.
Letrozole, follistim, IUI, and progesterone
Describe your experience with Reproductive Health Specialists.
Communicated great and so helpful and kind. They were very detailed and got back to me quickly. They showed so much compassion and talked me through everything. They always made she I felt comfortable and answered all of my questions
10
Doctor
Fabiola Balmir
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Health Specialists
Pittsburgh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
10
NPS
N/A
Age 34
4 IUI
1 IVF
Diminished Ovarian Reserve
Male Factor
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Unsuccessful
As my first year going through treatments I was extremely grateful for my doctor. She was kind and caring. She explained everything thoroughly and took time out to call me after surgery. I have zero complaints....If you're an emotional person and need to receive blunt information with zero emotion, then maybe Dr. Snook is not for you....d ectopic on last round which they tried to dissolve with methotrexate but ended in surgery. Had 1 IVF cycle. Took ganirelix, menopur, follistim, estrogen, and progesterone suppositories. Resulted in chemical pregnancy.
The nurses [at Repro Health Specialist] were all very kind and caring but it did seem they missed out on communicating together at times but not too often....Dr Snook really cares for her patients. She calls to check up on you and has cried with me... Had ectopic on last round which they tried to dissolve with methotrexate but ended in surgery...
How was your experience with Meredith Snook at Reproductive Health Specialists?
As my first year going through treatments I was extremely grateful for my doctor. She was kind and caring. She explained everything thoroughly and took time out to call me after surgery. I have zero complaints.
What's one piece of advice would you give a prospective patient of Meredith Snook at Reproductive Health Specialists?
If you're an emotional person and need to receive blunt information with zero emotion, then maybe Dr. Snook is not for you.
During treatment, were you treated like a number or a human with Meredith Snook at Reproductive Health Specialists?
Dr Snook really cares for her patients. She calls to check up on you and has cried with me.
Describe the protocols Meredith Snook used in your cycles at Reproductive Health Specialists and their degree of success.
5 rounds oF IUI on 1/2 pill of clomid, my body responded too well to whole pill. Synthroid. Vitamin D and Folic acid. Had ectopic on last round which they tried to dissolve with methotrexate but ended in surgery. Had 1 IVF cycle. Took ganirelix, menopur, follistim, estrogen, and progesterone suppositories. Resulted in chemical pregnancy.
Describe your experience with the nursing staff at Reproductive Health Specialists.
The nurses were all very kind and caring but it did seem they missed out on communicating together at times but not too often.
10
Doctor
Meredith Snook
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Nursing Staff
5 of 5