NYU Langone Reproductive Specialists of New York

6 doctors work here

Rated 9.3
Strongly recommend: 85%Neutral: 10%Don't recommend: 5%9.3
85% strongly recommend
171 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
9.3
9.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9
9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.7
8.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.5
9.5
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
8.4
8.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
997
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

Brooklyn
16 Court Street, 27th Floor
Brooklyn, NY 11241
Mineola
200 Old Country Rd, Suite 350
Mineola, NY 11501

171 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 31 - 32
1 Egg Freezing
1 Embryo Freezing
European
Ashkenazi Jewish
Income $200K - $499K
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Rani [Dr. Fritz] was eager to help us with the embryo freezing process, and it was clear that he is authentically passionate about helping couples with their fertility journey. We had some tight timelines, and Rani worked around our busy schedules to make it all happen for us...He always explained what to expect, and never held back on possible negative outcomes. Rani adjusted course a few times throughout the process (male morphology issues, holiday shutdowns, ovarian hyperstimulation, etc.), and we wound up with a great outcome during a single cycle...
NYU Langone has a great reputation, which was the initial draw for us. Having offices in Brooklyn and Mineola was a little far for us personally -- but the extra commute was totally worth it for the care we got...Elena [nurse] was great to work with. We were balancing a lot during our cycle, and Elena ensured we had the right medication, instructions, scheduling, and answers to a bunch of questions...Bundl: $38k - Medications: $5000 - Misc: $1000 *Worth noting we will get money back from Bundl since we are only doing a single cycle instead of multiple...
How was your experience with Rani Fritz at NYU Langone Reproductive Specialists of New York?
Rani is genuinely passionate about helping couples on their unique fertility journeys. He always explained what to expect, and never held back on possible negative outcomes. Rani adjusted course a few times throughout the process (male morphology issues, holiday shutdowns, ovarian hyperstimulation, etc.), and we wound up with a great outcome during a single cycle.
What's one piece of advice would you give a prospective patient of Rani Fritz at NYU Langone Reproductive Specialists of New York?
Rani will tell you that you are in good hands with him -- and he's right.
During treatment, were you treated like a number or a human with Rani Fritz at NYU Langone Reproductive Specialists of New York?
Rani was eager to help us with the embryo freezing process, and it was clear that he is authentically passionate about helping couples with their fertility journey. We had some tight timelines, and Rani worked around our busy schedules to make it all happen for us.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elena)
Elena was great to work with. We were balancing a lot during our cycle, and Elena ensured we had the right medication, instructions, scheduling, and answers to a bunch of questions.
Describe your experience with NYU Langone Reproductive Specialists of New York.
NYU Langone has a great reputation, which was the initial draw for us. Having offices in Brooklyn and Mineola was a little far for us personally -- but the extra commute was totally worth it for the care we got.
Describe the costs associated with your care under Rani Fritz at NYU Langone Reproductive Specialists of New York.
If I remember correctly: - Bundl: $38k - Medications: $5000 - Misc: $1000 *Worth noting we will get money back from Bundl since we are only doing a single cycle instead of multiple.
NPS
10
Doctor
Rani Fritz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unknown Success
NPS
10
NPS
10
Age 42 - 44
6 IUI
Poor Egg Quality
Black or African-American
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Dondik] is engaging, answers any questions I have, and because she is very knowledgeable, she is able to try combinations of treatments for me. What I really admire about her, is that she speaks truthfully, but she does it with such calm and care, that I know she genuinely wants me to achieve the result I'm hoping for. I feel at ease and have confidence going through this process...
The clinic [NYU Langone Reproductive Specialists of New York] has staff that is welcoming, and each member interacts professionally with patients. I think one of the biggest strengths of the clinic is that the staff is knowledgeable and understands that each patient is unique, and they show that they genuinely care about each of their patients...the entire nursing staff is always welcoming, professional and supportive...
How was your experience with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
She speaks truthfully, but she does it with such calm and care, that I know she genuinely wants me to achieve the result I'm hoping for. I feel at ease and have confidence going through this process with Dr. Dondik because she is supportive, she connects with her patients, and shows the human side of herself.
What's one piece of advice would you give a prospective patient of Yelena Dondik at NYU Langone Reproductive Specialists of New York?
She is knowledgeable and you can be confident that she will do everything she can to help you achieve the results you hope for.
During treatment, were you treated like a number or a human with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
I am fortunate to have Dr. Dondik. She is engaging, answers any questions I have, and because she is very knowledgeable, she is able to try combinations of treatments for me. What I really admire about her, is that she speaks truthfully, but she does it with such calm and care, that I know she genuinely wants me to achieve the result I'm hoping for. I feel at ease and have confidence going through this process with Dr. Dondik because she is supportive, she connects with her patients, and shows the human side of herself. Dr. Dondik and her staff are professional and supportive.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elena)
The process of trying to have a child can be very stressful, and the entire nursing staff is always welcoming, professional and supportive.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The clinic has staff that is welcoming, and each member interacts professionally with patients. I think one of the biggest strengths of the clinic is that the staff is knowledgeable and understands that each patient is unique, and they show that they genuinely care about each of their patients.
NPS
10
Doctor
Yelena Dondik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 33 - 34
2 Egg Freezing
Black or African-American
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I had two successful egg freezing/retrieval procedures with Dr. Fritz...As an African-American female, I had questions about the success of the procedure and medications used for my specific background and he answered every one with data and clear communication. Sometimes I had appointments when Dr. Fritz was not in a particular office, but he always followed up with me on my tests, scans and next steps.
Dr. Fritz and the office staff [at NYU Langone Reproductive Specialists of New York] were very professional, personable and timely with their responses. Directions to take my daily injections were easy and clear to follow. Sometimes it was hard to get in contact with a nurse after my procedure and I had to leave multiple messages with the messaging service. I would have liked to have a direct contact after my retrieval.
How was your experience with Rani Fritz at NYU Langone Reproductive Specialists of New York?
I had two successful egg freezing/retrieval procedures with Dr. Fritz. He was answered every single question and was extremely personable. As an African-American female, I had questions about the success of the procedure and medications used for my specific background and he answered every one with data and clear communication. Sometimes I had appointments when Dr. Fritz was not in a particular office, but he always followed up with me on my tests, scans and next steps.
During treatment, were you treated like a number or a human with Rani Fritz at NYU Langone Reproductive Specialists of New York?
Dr. Fritz answered every single question and was extremely personable. As an African-American female, I had questions about the success of the procedure and medications used for my specific background and he answered every one with data and clear communication.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elena Longoria)
Dr. Fritz and the office staff were very professional, personable and timely with their responses. Directions to take my daily injections were easy and clear to follow. Sometimes it was hard to get in contact with a nurse after my procedure and I had to leave multiple messages with the messaging service. I would have liked to have a direct contact after my retrieval.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The clinic was clean and not crowded and a great place for service. My appointments were always timely and I was seen quickly and able to get my tests and bloodwork done in a timely manner during my morning appointments.
NPS
10
Doctor
Rani Fritz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 42 - 43
2 IUI
3 IVF
Diminished Ovarian Reserve
Male Factor
Income $200K - $499K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Fritz's strengths are that he is extremely up-to-date in the most evidence-based forms of fertility care but also uses his clinical expertise, observations, and patient's preferences to adjust treatment as needed. He is very patient, compassionate and an excellent educator/communicator. He responds promptly to email and phone calls (even after hours and when he is not on call) and takes his time with the patients during the appointments. He is optimistic but sets reasonable expectations.
NYU of Brooklyn [Langone Reproductive Specialists] is very organized and the doctors and staff are wonderful. It was easy to get an appointment and I almost never waited for more than 10 minutes. They were good at returning calls and emails, even after office hours. One thing to be aware of is that the office is only open five days a week. So, if you need to be seen on a weekend, you must be prepared to travel to Long Island...
How was your experience with Rani Fritz at NYU Langone Reproductive Specialists of New York?
Dr. Fritz's strengths are that he is extremely up-to-date in the most evidence-based forms of fertility care but also uses his clinical expertise, observations, and patient's preferences to adjust treatment as needed. He is very patient, compassionate and an excellent educator/communicator. He responds promptly to email and phone calls (even after hours and when he is not on call) and takes his time with the patients during the appointments. He is optimistic but sets reasonable expectations.
What's one piece of advice would you give a prospective patient of Rani Fritz at NYU Langone Reproductive Specialists of New York?
Do not be afraid to ask him questions when things seem unclear because he will always take his time to patiently explain everything in a very digestible manner, as long as you ask him to. I would say that he is one of the best doctors i have ever been under the care of in terms of knowledge/skill, compassion/patience, and the ability to communicate very complex information to his patients.
During treatment, were you treated like a number or a human with Rani Fritz at NYU Langone Reproductive Specialists of New York?
Dr. Fritz is one of the most caring and compassionate doctors I have ever worked with.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elana )
Elana was extremely knowledgeable and compassionate
Describe your experience with NYU Langone Reproductive Specialists of New York.
NYU of Brooklyn is very organized and the doctors and staff are wonderful. It was easy to get an appointment and I almost never waited for more than 10 minutes. They were good at returning calls and emails, even after office hours. One thing to be aware of is that the office is only open five days a week. So, if you need to be seen on a weekend, you must be prepared to travel to Long Island.
NPS
10
Doctor
Rani Fritz
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 36
2 IUI
Anovulation
PCOS
Unexplained
Ashkenazi Jewish
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Dondik took time with us, always explaining her recommendations in as much detail as we asked for. She was warm and empathetic and responded to our concerns with reassurance and helpful context. She also conveyed her passion for the field to us and inspired not just hope but also fascination in the science of reproductive medicine....As I didn't ovulate in the first cycle we tracked, I was given Femara (Letrozole) to stimulate ovulation. We did that for two cycles, inseminating during both. I got pregnant the second time.
Elena and the rest of the nursing and reception staff [at Reproductive Specialists of New York] were unfailingly kind, knowledgeable, responsive, helpful, and professional...We enjoyed and appreciated our time at the clinic. It's well run, clean, efficient, and beautiful. It's much smaller and more intimate than the previous clinic we went to in Park Slope. And the views are amazing!...There was some sort of mistake in scheduling our initial appointment, where the clinic had no record of the appointment that was made. They handled it very smoothly though and happened to have an opening, so I was able to be seen as planned.
How was your experience with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
We loved Dr. Dondik! She exemplified warm, caring professionalism and we wished we could have stayed with her and the clinic throughout the pregnancy. She was up to date with the current science and could coherently explain it, and was emotionally intelligent as well.
What's one piece of advice would you give a prospective patient of Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Appreciate the time you've got with her!
During treatment, were you treated like a number or a human with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Dr. Dondik took time with us, always explaining her recommendations in as much detail as we asked for. She was warm and empathetic and responded to our concerns with reassurance and helpful context. She also conveyed her passion for the field to us and inspired not just hope but also fascination in the science of reproductive medicine.
Describe the protocols Yelena Dondik used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
As I didn't ovulate in the first cycle we tracked, I was given Femara (Letrozole) to stimulate ovulation. We did that for two cycles, inseminating during both. I got pregnant the second time.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elene Longoria)
Elena and the rest of the nursing and reception staff were unfailingly kind, knowledgeable, responsive, helpful, and professional.
Describe your experience with NYU Langone Reproductive Specialists of New York.
We enjoyed and appreciated our time at the clinic. It's well run, clean, efficient, and beautiful. It's much smaller and more intimate than the previous clinic we went to in Park Slope. And the views are amazing!
Describe the costs associated with your care under Yelena Dondik at NYU Langone Reproductive Specialists of New York.
We were fortunate enough that my insurance covered nearly everything.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
  • Lost appointments
Describe the specific things that went wrong at NYU Langone Reproductive Specialists of New York.
There was some sort of mistake in scheduling our initial appointment, where the clinic had no record of the appointment that was made. They handled it very smoothly though and happened to have an opening, so I was able to be seen as planned.
NPS
10
Doctor
Yelena Dondik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
8
NPS
9
Age 30 - 31
PCOS
Latinx
Income $100K - $199K
1st of 2 Docs
11 IUI With Other Docs
Neutral
Strongly Recommends
Unsuccessful
Dr. Bray is a wonderful doctor...She’s very straight forward and doesn’t really sugar coat anything which to me is perfect. But for others it might come across as rough/harsh. She answers all my questions at all times. For the most part she’s been very conservative with my treatmeants which I’m ok with and every cycle she’ll increase my meds a bit... All in all, I would recommend her at any time. Although I haven’t been successful with having a baby. She’s really trying and you really can’t blame the doctors. They are there to assist as much as possible. At the end of the day it’s in God’s perfect timing.
Elaina [nurse at Reproductive Specialists of New York] works hand in hand with Dr. Bray. She’s awesome and has always been our go to with extra questions or concerns. She always always responds in a timely manner. Super sweet as well...It’s a beautiful office, with great staff. Everyone is pleasant, understanding we are already worrying so much about our infertility issues they try to relate and show compassion. Being that I visit the office 2 times a week most of the time they’ve become my second family.
How was your experience with Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
Dr. Bray is a wonderful doctor along with her team at the Brooklyn office. She’s very straight forward and doesn’t really sugar coat anything which to me is perfect. But for others it might come across as rough/harsh. She answers all my questions at all times. For the most part she’s been very conservative with my treatmeants which I’m ok with and every cycle she’ll increase my meds a bit. It’s resulted in 1 pregnancy but miscarried shortly after .... I’m ready to peruse my IVF journey with her. All in all, I would recommend her at any time. Although I haven’t been successful with having a baby. She’s really trying and you really can’t blame the doctors. They are there to assist as much as possible. At the end of the day it’s in God’s perfect timing.
What's one piece of advice would you give a prospective patient of Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
Be prepared with questions and trust the process.
During treatment, were you treated like a number or a human with Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
The office staff are very personable and they care. They are very on top of your care.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elaina, RN)
Elaina works hand in hand with Dr. Bray. She’s awesome and has always been our go to with extra questions or concerns. She always always responds in a timely manner. Super sweet as well.
Describe your experience with NYU Langone Reproductive Specialists of New York.
It’s a beautiful office, with great staff. Everyone is pleasant, understanding we are already worrying so much about our infertility issues they try to relate and show compassion. Being that I visit the office 2 times a week most of the time they’ve become my second family.
Describe the costs associated with your care under Mary Bray (retired) at NYU Langone Reproductive Specialists of New York.
IUIs have been covered by my insurance. I just pay copayments on my meds. My IVF is not covered.
NPS
8
Doctor
Mary Bray (retired)
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
9
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
7
NPS
8
Age 33 - 34
2 IUI
Unexplained
European
Income $200K - $499K
Lawyer
Only Doc Seen
Neutral
Neutral
Unsuccessful
I really liked Dr. Trivax personally. He had a good attitude and was very positive and encouraging and also listened to my concerns....Dr. Trivax did meet with me at most appointments and was easy to talk to. He clearly described his proposed approach. I think he could have provided me more information regarding chance of success, potential issues and side effects of hormones...Ask lots of questions and try to make your appointments before 9 am.
The staff [at Reproductive Specialists of New York] were also generally nice and welcoming; however, at times they were a bit brusque and not very empathetic on some of the days when I was more emotional about the whole process...The strengths are that they are very helpful with insurance issues, generally very nice and efficient, it is fairly easy to make appointments and the office is very nice and filled with sunlight. The main weakness is that the Brooklyn office does not perform IVF's. You need to go to Long Island for that procedure...
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Dr. Trivax did meet with me at most appointments and was easy to talk to. He clearly described his proposed approach. I think he could have provided me more information regarding chance of success, potential issues and side effects of hormones.
What's one piece of advice would you give a prospective patient of Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Ask lots of questions and try to make your appointments before 9 am. I found they were starting to run late around that time.
During treatment, were you treated like a number or a human with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
I really liked Dr. Trivax personally. He had a good attitude and was very positive and encouraging and also listened to my concerns. The staff were also generally nice and welcoming; however, at times they were a bit brusque and not very empathetic on some of the days when I was more emotional about the whole process.
Describe the protocols Bradley Trivax used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I did IUI twice with femera. I also did one cycle with femera and no IUI. All attempts were unfortunately unsuccessful and I decided to take a break from fertility treatments for a while.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The strengths are that they are very helpful with insurance issues, generally very nice and efficient, it is fairly easy to make appointments and the office is very nice and filled with sunlight. The main weakness is that the Brooklyn office does not perform IVF's. You need to go to Long Island for that procedure.
Describe the costs associated with your care under Bradley Trivax at NYU Langone Reproductive Specialists of New York.
I had a $30 co-pay for each visit, which was determined by my insurer. My insurance pays all reproductive costs up to $10,000. I believe that my 9 months of treatment with two IUIs used up approximately $3,000 of that cap.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
  • Failed to convey critical information
NPS
7
Doctor
Bradley Trivax
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
3 of 5
NPS
8
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2014, Successful
NPS
10
NPS
10
Age 35 - 40
2 IVF
Anovulation
PCOS
European
Ashkenazi Jewish
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
I LOVED Bradley Trivax. He is amazing. He allowed me to partner in the process. He gave me his email address so I could ask questions whenever they come up. I don't know of ANY other RE that does that. He is amazing!!!...He was fabulous! Explained everything. Very gentle and patient. Wonderful sense of humor. Seemed incredibly caring and honest. I felt like he cared about me as a person and was willing to share his thought process about my treatment protocol. Very available to answer questions. I always saw him when he was in the office. I never "just" saw the nurse or lab technician, which I have heard happens at other practices.
I thought they [staff at Reproductive Specialists of New York] were great. I wish they did all procedures in Brooklyn but going to Long Island wasn't too bad because I didn't have to do it very often...I LOVED Bradley Trivax. He is amazing. He allowed me to partner in the process. He gave me his email address so I could ask questions whenever they come up. I don't know of ANY other RE that does that. He is amazing!!!
How was your experience with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
He was fabulous! Explained everything. Very gentle and patient. Wonderful sense of humor. Seemed incredibly caring and honest. I felt like he cared about me as a person and was willing to share his thought process about my treatment protocol. Very available to answer questions. I always saw him when he was in the office. I never "just" saw the nurse or lab technician, which I have heard happens at other practices.
What's one piece of advice would you give a prospective patient of Bradley Trivax at NYU Langone Reproductive Specialists of New York?
Ask for his email address!
During treatment, were you treated like a number or a human with Bradley Trivax at NYU Langone Reproductive Specialists of New York?
I LOVED Bradley Trivax. He is amazing. He allowed me to partner in the process. He gave me his email address so I could ask questions whenever they come up. I don't know of ANY other RE that does that. He is amazing!!!
Describe the protocols Bradley Trivax used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
Four Clomid ICIs (I have PCOS so didn't do any unmedicated cycles) with trigger 1 injectible ICI with trigger 2 IVF cycles (several years apart) with Menopur, Ganrelix, I forget the other one, plus trigger 1 medicated FET 2 unmedicated FET with trigger 1 fresh transfer
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elena)
She was very kind but rather... brusque? to the point.
Describe your experience with NYU Langone Reproductive Specialists of New York.
I thought they were great. I wish they did all procedures in Brooklyn but going to Long Island wasn't too bad because I didn't have to do it very often.
Describe Bradley Trivax's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
He was flexible and supportive of transferring either one or two. I transferred two with my first FET, which was before strong recommendations existed for eSET (2010) I did eSET for my other FETs, which were several years after the first FET (2014).
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
  • Failed to consider drug intolerance
Describe the specific things that went wrong at NYU Langone Reproductive Specialists of New York.
Dr Trivax forgot that i have an aspirin intolerance and recommended I take it for a FET.
NPS
10
Doctor
Bradley Trivax
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 38 - 39
1 IVF
Male Factor
Latinx
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Mary Bray] knew my name, I felt like I knew her personally and could ask anything....She is wonderful. From the moment I met her I felt/feel I was in the right hands. Im sure she will help us reach our goals. She is reassuring, honest, direct and knowledgeable. Im happy she is my doctor...Dont be turned off by her directness. She really truly wants what you want and has dedicated her whole life to women being able to have a family.
The clinic [Repro Specialists of NY Brooklyn] has convenient hours, friendly caring staff. You can feel that they really care in that office. Im so happy I go here. Anyone who goes here will be happy and safe. There arent any weaknesses to this office. Its a caring convenient office....[Nursing Staff] They are wonderful. They all know me by name. I feel safe in that office... it was overwhelming for me the first time around. I just followed instructions.
How was your experience with Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
She is wonderful. From the moment I met her I felt/feel I was in the right hands. Im sure she will help us reach our goals. She is reassuring, honest, direct and knowledgeable. Im happy she is my doctor.
What's one piece of advice would you give a prospective patient of Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
Dont be turned off by her directness. She really truly wants what you want and has dedicated her whole life to women being able to have a family.
During treatment, were you treated like a number or a human with Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
She knew my name, I felt like I knew her personally and could ask anything.
Describe the protocols Mary Bray (retired) used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I dont remember, it was overwhelming for me the first time around. I just followed instructions.
Describe your experience with the nursing staff at NYU Langone Reproductive Specialists of New York.
They are wonderful. They all know me by name. I feel safe in that office.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The clinic has convenient hours, friendly caring staff. You can feel that they really care in that office. Im so happy I go here. Anyone who goes here will be happy and safe. There arent any weaknesses to this office. Its a caring convenient office.
Describe the costs associated with your care under Mary Bray (retired) at NYU Langone Reproductive Specialists of New York.
Insurance covered my visits
Describe Mary Bray (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
My doc agreed that because of my age she would transfer 2. We both agreed thats the ideal number.
NPS
10
Doctor
Mary Bray (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, 20 Eggs Frozen
NPS
10
NPS
10
Age 29
1 Egg Freezing
PCOS
Middle Eastern
Income $200K - $499K
Engineer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Dondik...treated me with utmost compassion, sincerity, and full transparency...fully customized the treatment to me alleviate my worries about OHSS...listened to my concerns...had a really smooth egg retrieval process and was very happy with my results...Gonal-F and Menopur for around 9-10 days and then added Cetrotide around my 5/6th day. I triggered with Lupron and was also prescribed Letrozole due to some high E2 effects
[NYU Langone Reproductive Specialists of New York] was always well staffed and had appointments available at different times in the day...always some nurse on staff to help with any questions I had or to help with any symptoms I was experiencing...entire cycle was around 9k not including medication which was 1-2k more
How was your experience with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
This was my very best experience with a doctor for IVF and I'm forever grateful to Dr. Dondik. She is extremely compassionate, highly intelligent, and really an incredible doctor. From the beginning, she listened to my concerns about developing OHSS due to my PCOS and pituitary tumors, and she fully customized the treatment to ensure I got the right number of eggs but also reduced the risk of any complications. I had a really smooth egg retrieval process and was very happy with my results. And during the entire process, I felt Dr. Dondik was always there if I needed it, and the nurses who are on call and in the office are also so lovely and helpful. I very highly recommend Dr. Dondik!
What's one piece of advice would you give a prospective patient of Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Definitely pick her as your doctor! She is literally amazing.
During treatment, were you treated like a number or a human with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
From the moment I met Dr. Dondik, she treated me with utmost compassion, sincerity, and full transparency. She fully customized the treatment to me alleviate my worries about OHSS and she was quick at changing the course of my IVF treatments to ensure I was comfortable and also set up for success. The treatment was fully customized to me and how my body responded - so, so much better than the other doctors I've been to.
Describe the protocols Yelena Dondik used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I started with birth control for a week, then started on Gonal-F and Menopur for around 9-10 days and then added Cetrotide around my 5/6th day. I triggered with Lupron and was also prescribed Letrozole due to some high E2 effects. Was also prescribed Cabergoline given the number of eggs that they retrieved.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Clinic was always well staffed and had appointments available at different times in the day. There was always some nurse on staff to help with any questions I had or to help with any symptoms I was experiencing.
Describe the costs associated with your care under Yelena Dondik at NYU Langone Reproductive Specialists of New York.
I believe the entire cycle was around 9k not including medication which was 1-2k more; however, my insurance provider Progyny covered all of it. Super grateful to them.
NPS
10
Doctor
Yelena Dondik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Unsuccessful
NPS
0
NPS
0
Age 40 - 43
Diminished Ovarian Reserve
Black or African-American
Income $0 - $49K
Only Doc Seen
IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Bray came off as very uncaring...only seemed interested in convincing me to use donor eggs and as soon as I objected, she tore up the sheet she was writing on and said, we have nothing further to discuss. If you're not onboard with the whole donor egg recommendation, she doesn't want to be bothered with you anymore...doesn't seem to have time to investigate why you may be having an issue with your fertility...
The people working at the front desk were nice, however, if you're looking for a caring, attentive, compassionate and investigative practice; this [NYU Langone Reproductive Specialists of New York] is not it!...[nurses] didn't really seem engaged with their patients. It felt like a cattle call...I showed up for a scheduled appointment, and was told that the appointment was canceled...why didn't someone call me to say that?
How was your experience with Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
Dr. Bray came off as very uncaring and wasn't concerned about actually providing any semblance of assistance in getting to the bottom of why or what steps could be taken in order to improve your fertility. If you're not there to use a donor egg, you may as well just get up and walk out, or she will!
What's one piece of advice would you give a prospective patient of Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
Just don't go! Seek out someone who cares and is willing to work with you, even if you may have diminished ovarian reserve. You CAN still conceive with your own eggs using the right protocol, contrary to what Dr. Bray would have you believe.
During treatment, were you treated like a number or a human with Mary Bray (retired) at NYU Langone Reproductive Specialists of New York?
While speaking with Dr. Bray, she only seemed interested in convincing me to use donor eggs and as soon as I objected, she tore up the sheet she was writing on and said, we have nothing further to discuss. If you're not onboard with the whole donor egg recommendation, she doesn't want to be bothered with you anymore. She doesn't seem to have time to investigate why you may be having an issue with your fertility. All she cares about is getting you to pay for donor eggs.
Describe the protocols Mary Bray (retired) used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
The first time I saw Dr. Bray, which was around 2009, the only thing done was an ultrasound which revealed I was ovulating, and I was then told that I needed to BD that night. This resulted in a chemical pregnancy. After my blood work-up in 2017, it revealed a high FSH level and based on that she said the only way you will get pregnant is with donor eggs. I said I don't want to use donor eggs, she subsequently got up and walked out. I guess the appointment was over at that point.
Describe your experience with the nursing staff at NYU Langone Reproductive Specialists of New York.
The nursing staff was nice, but didn't really seem engaged with their patients. It felt like a cattle call.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The people working at the front desk were nice, however, if you're looking for a caring, attentive, compassionate and investigative practice; this is not it! If you have an elevated fsh, you'll be told that, you don't have a
Describe the costs associated with your care under Mary Bray (retired) at NYU Langone Reproductive Specialists of New York.
I only had basic blood test performed, which tested for fsh, lh, progesterone, etc., and it seemed pricey. Looking over a bill I received from them, $70 for each of those tests. Very expensive when I can get a fsh/lh test for $38.
Describe Mary Bray (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
It didn't get this far, so I can't comment.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
  • Lost appointments
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at NYU Langone Reproductive Specialists of New York.
I showed up for a scheduled appointment, and was told that the appointment was canceled. Well, why didn't someone call me to say that? Why do I have to waste my time, show up, before someone can tell me this! Very unprofessional!
NPS
0
Doctor
Mary Bray (retired)
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
3 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
NPS
0
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, 27 Eggs Frozen
NPS
10
NPS
10
Age 33
1 Egg Freezing
Ashkenazi Jewish
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Dondik is extremely kind and attentive...made me feel cared for and confident...She found every opportunity to talk me through what was happening and answer any questions, including in every single monitoring appointment where she mapped out exactly what she was seeing on the ultrasound and talked through any potential side effects I was experiencing.
biggest issue with [NYU Langone Reproductive Specialists of New York] is their phone system...you get directed to a scheduling coordinator who is not affiliated with that specific office...scheduling coordinator misunderstood the message...I never got the necessary callback...Elena is incredibly competent, responsive, and on top of what’s needed for every patient.
How was your experience with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Dr Dondik is extremely kind and attentive. Throughout the entire process, she made me feel cared for and confident in the experience. She found every opportunity to talk me through what was happening and answer any questions, including in every single monitoring appointment where she mapped out exactly what she was seeing on the ultrasound and talked through any potential side effects I was experiencing.
What's one piece of advice would you give a prospective patient of Yelena Dondik at NYU Langone Reproductive Specialists of New York?
None
During treatment, were you treated like a number or a human with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Dr Dondik spent so much time making sure I had the right information and answered all my questions during our initial consultation, monitoring appointments, and after the retrieval. I had much more time with her than I anticipated coming in!
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elena )
Elena is incredibly competent, responsive, and on top of what’s needed for every patient. She and Dr. Dondik are very in sync and they make a great team together
Describe your experience with NYU Langone Reproductive Specialists of New York.
My biggest issue with this clinic is their phone system. Every time you try to call to either ask a question or schedule a follow-up appointment you get directed to a scheduling coordinator who is not affiliated with that specific office. I had multiple occasions where the scheduling coordinator misunderstood the message I needed to pass on or where I never got the necessary callback
Describe your experience with your monitoring appointments at NYU Langone Reproductive Specialists of New York.
Fairly well run process - you signed up for 15 min slots. On the earlier side of the window, it was a well oiled machine but that machine did break down by the end of the window where 15 minute appointments could take closer to 30-45 min
Describe the costs associated with your care under Yelena Dondik at NYU Langone Reproductive Specialists of New York.
Covered by insurance
NPS
10
Doctor
Yelena Dondik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 38
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I had a great experience with Dr. Fritz. I felt fully supported throughout our interactions, and his dedication to addressing my inquiries efficiently made the entire communication process smooth and reassuring...provide thorough answers, but his advice was also invaluable...appreciated his approachability and responsiveness throughout our interactions
[NYU Langone Reproductive Specialists of New York] location couldn't be more convenient, making it effortless to reach...is warm, inviting atmosphere—clean, and peaceful....user-friendly phone app...lab reports are easily viewable through the phone app, and scheduling/communication can easily be viewed through the patient portal.
How was your experience with Rani Fritz at NYU Langone Reproductive Specialists of New York?
I had a great experience with Dr. Fritz. I felt fully supported throughout our interactions, and his dedication to addressing my inquiries efficiently made the entire communication process smooth and reassuring
During treatment, were you treated like a number or a human with Rani Fritz at NYU Langone Reproductive Specialists of New York?
Dr. Fritz demonstrated exceptional understanding and took the time to attentively listen to each of my concerns, ensuring no question went unanswered. His willingness to dedicate time to address my inquiries made the communication process smooth and efficient. Not only did he provide thorough answers, but his advice was also invaluable. I truly appreciated his approachability and responsiveness throughout our interactions, which made me feel supported and cared for as a patient
Describe the protocols Rani Fritz used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
IVF
Describe your experience with the nursing staff at NYU Langone Reproductive Specialists of New York.
Booking appointments with Dr. Fritz's office was a breeze, all thanks to the amazing nursing staff. Their friendly, helpful attitude made everything smooth sailing. During my time at Dr. Fritz's, the nurses were amazing. They made sure I felt heard and supported every step of the way, easing any worries I had. Their kindness and care truly made a difference. So grateful for them!
Describe your experience with NYU Langone Reproductive Specialists of New York.
The clinic's location couldn't be more convenient, making it effortless to reach. The clinic is warm, inviting atmosphere—clean, and peaceful. Plus, staying connected is a cinch with our user-friendly phone app. Your lab reports are easily viewable through the phone app, and scheduling/communication can easily be viewed through the patient portal.
Describe Rani Fritz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
Doctor suggested eSET over multiple to reduce the risk
NPS
10
Doctor
Rani Fritz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, 52 Eggs Frozen
NPS
10
NPS
10
Age 32
3 Egg Freezing
European
Income $100K - $199K
Marketer or PR
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Fritz was acutely aware of the fear associated with the process, especially when someone is going through it on their own. I felt so comforted by his empathy and patience at every stage. No question was too dumb or any reaction too outrageous. His bedside manner immensely helped when navigating this sometimes scary procedure...seriously listened to my fears and provided a thoughtful response that didn't feel like I was being dismissed or gaslighted. I was so pleased with each outcome and beyond happy that I completed three cycles with Dr. Fritz...
Strengths: Proximity to BK location, speed and ease of visits. Promptness of communications and next steps. Ability to connect with nurses after hours for questions. Weaknesses: The one downside is having to trek to Mineola for weekend visits and the procedure...Dr. Fritz was acutely aware of the fear associated with the process, especially when someone is going through it on their own. I felt so comforted by his empathy and patience at every stage. No question was too dumb or any reaction too outrageous. His bedside manner immensely helped when navigating this sometimes scary procedure...
How was your experience with Rani Fritz at NYU Langone Reproductive Specialists of New York?
Dr. Fritz was acutely aware of the fear associated with the process, especially when someone is going through it on their own. I felt so comforted by his empathy and patience at every stage. His bedside manner immensely helped when navigating this sometimes scary procedure. No question was too dumb or any reaction too outrageous. Once I had panicked, thinking my follicle count was too low and he calmly and seriously listened to my fears and provided a thoughtful response that didn't feel like I was being dismissed or gaslighted. I was so pleased with each outcome and beyond happy that I completed three cycles with Dr. Fritz.
During treatment, were you treated like a number or a human with Rani Fritz at NYU Langone Reproductive Specialists of New York?
Dr. Fritz was acutely aware of the fear associated with the process, especially when someone is going through it on their own. I felt so comforted by his empathy and patience at every stage. No question was too dumb or any reaction too outrageous. His bedside manner immensely helped when navigating this sometimes scary procedure.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Strengths: Proximity to BK location, speed and ease of visits. Promptness of communications and next steps. Ability to connect with nurses after hours for questions. Weaknesses: The one downside is having to trek to Mineola for weekend visits and the procedure.
Describe the costs associated with your care under Rani Fritz at NYU Langone Reproductive Specialists of New York.
Mine was covered through insurance, but I only had to pay $300-$600 for medical procedures and office visits each cycle. The medication was about $22k but because of insurance coverage, I paid roughly $600 for each cycle.
NPS
10
Doctor
Rani Fritz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2019 - 2021, Successful
NPS
10
NPS
10
Age 28 - 30
Anovulation
PCOS
Unexplained
3rd of 5 Docs
Strongly Recommends
Strongly Recommends
Successful
The care with Dr. Dondik is so personalized it’s quite remarkable...She was the third doctor I saw and I will never go anywhere else...Do yourself a favor and work with Dr. Dondik- you will be so happy...After 3 years of trying to conceive and a miscarriage, I wanted to work with a doctor that would give me the attention, care, and wisdom that every man and woman deserve on this difficult and personal journey.
I am so happy I found Dr. Dondik, her clinic [NYU Langone Reproductive Specialists of NY] and staff are one in a million- seriously. The personal attention, cozy small feeling and care are not matched anywhere. Dr. Dondik is brilliant, her staff is made up of kind and compassionate women and you never feel that you are just another patient. Never a long wait, never holding for more than 5 minutes to get in touch with a nurse, always receiving a call back. Do yourself a favor and work with Dr. Dondik- you will be so happy.
How was your experience with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
After 3 years of trying to conceive and a miscarriage, I wanted to work with a doctor that would give me the attention, care, and wisdom that every man and woman deserve on this difficult and personal journey. I worked with two other well known large practices and was so unhappy having to wait in crowded waiting rooms and having only a few minutes with a doctor and waiting on hold for hours with the nurses. I am so happy I found Dr. Dondik, her clinic and staff are one in a million- seriously. The personal attention, cozy small feeling and care are not matched anywhere. Dr. Dondik is brilliant, her staff is made up of kind and compassionate women and you never feel that you are just another patient. Never a long wait, never holding for more than 5 minutes to get in touch with a nurse, always receiving a call back. Do yourself a favor and work with Dr. Dondik- you will be so happy.
During treatment, were you treated like a number or a human with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
The care with Dr. Dondik is so personalized it’s quite remarkable. The place does not feel like a fertility factory at all. She was the third doctor I saw and I will never go anywhere else.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elena Longoria)
There is no one like Elena. She is the best nurse to work with.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Nice office, nice staff. 3 examination rooms. Beautiful views on NYC. The clinic is manage beautifully and runs so smoothly. Never a long wait, never a cold face always greeted pleasantly and seen right away at the time of your appointment.
NPS
10
Doctor
Yelena Dondik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2021, Successful
NPS
10
NPS
10
Age 35
1 IVF
East Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Fritz quickly ordered all necessary tests and quickly found out everything. Dr Fritz was great in offering all options, we decided to go the IVF route. IVF is a difficult and confusing process. But with Dr Fritz and the team of staff at the clinic, the whole process was absolutely seamless...Dr Fritz really cares for his patients only matched by his skills as a doctor.
IVF is a difficult and confusing process. But with Dr Fritz and the team of staff at the clinic [NYU Langone Reproductive Specialists of NY], the whole process was absolutely seamless. The professional and friendly staff assisted in making sure everything that could be covered would be covered by insurance and answered questions regarding medication, doses, procedures, and appointments.
How was your experience with Rani Fritz at NYU Langone Reproductive Specialists of New York?
After some complications trying to get pregnant. My husband and I were losing hope. It was a mystery why I couldn't hold my pregnancy. Dr. Fritz quickly ordered all necessary tests and quickly found out everything. Dr Fritz was great in offering all options, we decided to go the IVF route. IVF is a difficult and confusing process. But with Dr Fritz and the team of staff at the clinic, the whole process was absolutely seamless. The professional and friendly staff assisted in making sure everything that could be covered would be covered by insurance and answered questions regarding medication, doses, procedures, and appointments. Dr Fritz really cares for his patients only matched by his skills as a doctor. He told us that he was confident and we were happy to recently graduate from the clinic to an obgyn and going 9th week into our pregnancy. Thank you Dr Fritz and team!
Describe your experience with NYU Langone Reproductive Specialists of New York.
IVF is a difficult and confusing process. But with Dr Fritz and the team of staff at the clinic, the whole process was absolutely seamless. The professional and friendly staff assisted in making sure everything that could be covered would be covered by insurance and answered questions regarding medication, doses, procedures, and appointments.
Describe the costs associated with your care under Rani Fritz at NYU Langone Reproductive Specialists of New York.
It was not that much compared that I expected
NPS
10
Doctor
Rani Fritz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
10
NPS
10
Age 35 - 36
4 IUI
Anovulation
Male Factor
PCOS
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
My main problem is PCOS...Dr. Dondik is always available to answer any questions I have at anytime night or day. I have seen other doctors and from my experience Dr.Dondik has the most professional and knowledgeable. Dr. Dondik has been extremely patient during my process and has educated on all the options available but never forced me into making any decisions.She has taken each step with me very patiently...Dr.Dondik told me to take femara 2.5mg , metformin 850mg Estrace 2mg novel 5000 units powder injection L-thyroxine 25mc
Nurse Elena [at NYU] is warm and friendly. She I very professional and Always available for any questions...It was only once they forgot to send the prescription to the pharmacy...The office is very welcoming and the staff is very professional . They are all very warm and friendly.After my first appointment they all know me by my name , when I go there I don't have to give them any ID...during my first appointment Dr. Dondik was extremely helpful in explaining all of the options available to me. English is my second language and Dr. Dondik was extremely patient in explaining everything to me in details so I could understand. It gave so much relieve that I understood all the treatment I will be undergoing.
How was your experience with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
I am Dr. Dondik's patient since September 2019. My main problem is PCOS what effect my fertility. Dr. Dondik is always available to answer any questions I have at anytime night or day. I have seen other doctors and from my experience Dr.Dondik has the most professional and knowledgeable. Dr. Dondik has been extremely patient during my process and has educated on all the options available but never forced me into making any decisions.She has taken each step with me very patiently.
During treatment, were you treated like a number or a human with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
during my first appointment Dr. Dondik was extremely helpful in explaining all of the options available to me. English is my second language and Dr. Dondik was extremely patient in explaining everything to me in details so I could understand. It gave so much relieve that I understood all the treatment I will be undergoing.
Describe the protocols Yelena Dondik used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
Dr.Dondik told me to take femara 2.5mg , metformin 850mg Estrace 2mg novel 5000 units powder injection L-thyroxine 25mc
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elena Longoria)
Nurse Elena is warm and friendly. She I very professional and Always available for any questions
Describe your experience with NYU Langone Reproductive Specialists of New York.
The office is very welcoming and the staff is very professional . They are all very warm and friendly.After my first appointment they all know me by my name , when I go there I don't have to give them any ID.
Describe the costs associated with your care under Yelena Dondik at NYU Langone Reproductive Specialists of New York.
10k
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at NYU Langone Reproductive Specialists of New York.
It was only once they forgot to send the prescription to the pharmacy
NPS
10
Doctor
Yelena Dondik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019 - 2020, Unsuccessful
NPS
10
NPS
N/A
Age 38 - 39
2 IUI
3 Egg Freezing
Diminished Ovarian Reserve
PCOS
Poor Egg Quality
Black or African-American
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Unsuccessful
She [Dr. Dondik] was always positive about our circumstance despite any setbacks. When we did not achieve our desired results she was realistic in what was best for us but never lumped us in a category. She was never anxious and always calm. She always made us feel at ease and we always felt comfortable asking her any questions. She is great at explaining IVF, IUI, and other fertility treatments. We never left her office unsure about these special treatments. She was also avaiable to reach outside of the office. We talked to her via phone or video. Every conversation was personable and very interactive.
Dr. Dondik [at NYU Langone Reproductive Specialists of New York] made us feel like we were her only patients. She would talk to us without interuption or delay. She had enough time for our questions and we understood our unqiue situation when we left her office. She was personable and relateable which created a strong connection with us. She built a lot of trust with us because we were treated as individuals who have special needs
How was your experience with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Dr.Dondik is super nice first of all. She always had a pleasent attitude. Smiling makes a difference at 7am in the morning and she never shyed away from having a nice smile on her face. She was always positive about our circumstance despite any setbacks. When we did not achieve our desired results she was realistic in what was best for us but never lumped us in a category. She was never anxious and always calm. She always made us feel at ease and we always felt comfortable asking her any questions. She is great at explaining IVF, IUI, and other fertility treatments. We never left her office unsure about these special treatments. She was also avaiable to reach outside of the office. We talked to her via phone or video. Every conversation was personable and very interactive.
What's one piece of advice would you give a prospective patient of Yelena Dondik at NYU Langone Reproductive Specialists of New York?
I would tell the patient they are in good hands and Dr Dondik has there best interest.
During treatment, were you treated like a number or a human with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Dr. Dondik made us feel like we were her only patients. She would talk to us without interuption or delay. She had enough time for our questions and we understood our unqiue situation when we left her office. She was personable and relateable which created a strong connection with us. She built a lot of trust with us because we were treated as individuals who have special needs
NPS
10
Doctor
Yelena Dondik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 29 - 30
2 IVF
Male Factor
Unexplained
Black or African-American
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
My husband and I initial visit with [Dr. Yelena Dondik] was very comfortable. Based on our medical history by the end of the visit Dr.Dondik made a plan for us, explaining every step of the process. She did an excellent job with her knowledge, confidence and patience...I felt like a human because of Dr.Dondik's Compassion towards my husband and I situation as a young couple trying to conceive naturally but was unable to do so.
[NYU Langone Reproductive Specialists is a] Very clean and well organized office. I never waited more than 10 mins after my appointment time. They were very flexible if I was running late, just call or they will...the view was amazing in the waiting area. Each and every one of them [staff] was courteous, professional, and made my visit as comfortable as they possibly could. This experience would not have been the same without (Nurse) Elena, she was very knowledgeable with my plan of care and consistently answers all my questions before and after all my appointments.
How was your experience with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
My husband and I initial visit with Dr.Dondik was very comfortable. Based on our medical history by the end of the visit Dr.Dondik made a plan for us, explaining every step of the process. She did an excellent job with her knowledge, confidence and patience.
What's one piece of advice would you give a prospective patient of Yelena Dondik at NYU Langone Reproductive Specialists of New York?
If you're anything like myself, write down all the questions you may have before going to your appointment so when you leave the office you'll be satisfied all your questions were answered.
During treatment, were you treated like a number or a human with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
I felt like a human because of Dr.Dondik's Compassion towards my husband and I situation as a young couple trying to conceive naturally but was unable to do so.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elena Longoria)
I cannot begin to express my satisfaction with the staff at Dr.Dondik's office.From the front desk, Medical assistance, Sono Tec. to the Nurse's (especially Elena).Each and every one of them was courteous, professional, and made my visit as comfortable as they possibly could. This experience would not have been the same without (Nurse) Elena, she was very knowledgeable with my plan of care and consistently answers all my questions before and after all my appointments.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Very clean and well organized office. I never waited more than 10 mins after my appointment time. They were very flexible if I was running late, just call or they will. Completely off topic but the view was amazing in the waiting area.
NPS
10
Doctor
Yelena Dondik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2018 - 2019, Successful
NPS
10
NPS
10
Age 36 - 37
1 IVF
Black or African-American
Income $100K - $199K
2nd of 2 Docs
6 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Dondik will breakdown everything for you so that you can make your own decision [about Eset]. She will recommend anything that will be in your favor. Multiple embryo transfer was not something that was recommended to me...was very kind she was open to answer as much questions as you had. I was treated as an individual not a number...She asks questions, she wants you to ask as many questions as you need. I love the fact she is very personable. She able to work with your schedule especially if your is very busy like mines was. She's the best!
They [nurses at NYU Langone Reproductive Specialists of New York] were great! Very kind ladies...They didn't treat you like it was some assembly line. I love the nurses. Beautiful human beings...monitoring appointments were painless...The staff is vey personable. The minute you walk in your greeted with kindness. They done rush you out. They make everyone is taken care of fairly. A new patient should be ready for a crew thats running a tight ship...I took a lot of hormone shots for my ivf. I had to take one shot in the morning then 3 shots in the evening. I did these treatments for about a mouth. The results was outstanding.
How was your experience with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Dr.Donik was great I recommend her to anyone and everyone. She asks questions, she wants you to ask as many questions as you need. I love the fact she is very personable. She able to work with your schedule especially if your is very busy like mines was. She's the best!
What's one piece of advice would you give a prospective patient of Yelena Dondik at NYU Langone Reproductive Specialists of New York?
I would tell them, their in great hands
During treatment, were you treated like a number or a human with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
I was treated fairly. Dr Donik was very kind she was open to answer as much questions as you had. I was treated as an individual not a number.
Describe the protocols Yelena Dondik used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I took a lot of hormone shots for my ivf. I had to take one shot in the morning then 3 shots in the evening. I did these treatments for about a mouth. The results was outstanding.
Describe your experience with the nursing staff at NYU Langone Reproductive Specialists of New York.
What can't I say about the nursing staff. They were great! Very kind ladies they spoke to well. They didn't treat you like it was some assembly line. I love the nurses. Beautiful human beings
Describe your experience with NYU Langone Reproductive Specialists of New York.
The staff is vey personable. The minute you walk in your greeted with kindness. They done rush you out. They make everyone is taken care of fairly. A new patient should be ready for a crew thats running a tight ship.
Describe your experience with your monitoring appointments at NYU Langone Reproductive Specialists of New York.
monitoring appointments were painless. You are treated like a human being
Describe the costs associated with your care under Yelena Dondik at NYU Langone Reproductive Specialists of New York.
I paid a co-pay for every visit. Call insurance I would tell a new patient.
Describe Yelena Dondik's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
Dr. Dondik will breakdown everything for you so that you can make your own decision. She will recommend anything that will be in your favor. Multiple embryo transfer was not something that was recommended to me.
NPS
10
Doctor
Yelena Dondik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022 - 2023, Successful
NPS
10
NPS
10
Age 36 - 37
2 IUI
2 IVF
Male Factor
Latinx
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Fritz is very knowledgeable and compassionate. He is there every step of the way. He makes sure the patient understands the whole process and explains it in a way I understood. He made me and my husband feel safe and cared for. He was always one phone call away if there was ever any questions. He made sure to take his time and make sure all possible tests and procedures were done before moving forward.
Very trustworthy staff [at NYU Langone Reproductive Specialists of New York - Brooklyn]. Everyone takes their time to make you feel comfortable. You are always greeted by friendly staff members. The wait time is minimal, and you are always left with a through report for the next steps. Everyone is able to help and answer any questions that you may have...Trust and believe that in the hands of Dr. Fritz and his team anything is possible.
How was your experience with Rani Fritz at NYU Langone Reproductive Specialists of New York?
Dr. Fritz is very knowledgeable and compassionate. He is there every step of the way. He makes sure the patient understands the whole process and explains it in a way I understood. He made me and my husband feel safe and cared for. He was always one phone call away if there was ever any questions. He made sure to take his time and make sure all possible tests and procedures were done before moving forward.
What's one piece of advice would you give a prospective patient of Rani Fritz at NYU Langone Reproductive Specialists of New York?
Trust and believe that in the hands of Dr. Fritz and his team anything is possible.
During treatment, were you treated like a number or a human with Rani Fritz at NYU Langone Reproductive Specialists of New York?
Dr. Rani Fritz is friendly, honest and compassionate.
Describe the protocols Rani Fritz used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
Progesterone in oil injections, estradiol, baby aspirin
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elena, and Guadalupe)
Elena, Ms. Laverne and Guadalupe are super friendly and it was always a pleasure to see each one of them.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Very trustworthy staff. Everyone takes their time to make you feel comfortable. You are always greeted by friendly staff members. The wait time is minimal, and you are always left with a through report for the next steps. Everyone is able to help and answer any questions that you may have.
Describe the costs associated with your care under Rani Fritz at NYU Langone Reproductive Specialists of New York.
My insurance covered IVF, I only had to pay co-payments.
NPS
10
Doctor
Rani Fritz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 38
1 IUI
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Writer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Dondik is professional, well versed in the recent research, and seems genuinely invested in patient outcomes. We came after six months of trying and were diagnosed with unexplained infertility. Dr. Dondik recommended IUI medicated with Clomid, and we were lucky enough to get a positive pregnancy test on the first round. We "graduated" with a healthy eight week ultrasound.
I loved that the office [NYU Langone Reproductive Specialists of New York] was small and efficient, and most of the time extremely warm and friendly...The clinic is clean, conveniently located (with a nice view, which is a bonus), and efficiently run. I loved how small it was, because it made it easy to deal with, and they were very understanding when travel delays made me quite late one day.
How was your experience with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Dr. Dondik is professional, well versed in the recent research, and seems genuinely invested in patient outcomes. We came after six months of trying and were diagnosed with unexplained infertility. Dr. Dondik recommended IUI medicated with Clomid, and we were lucky enough to get a positive pregnancy test on the first round. We "graduated" with a healthy eight week ultrasound.
What's one piece of advice would you give a prospective patient of Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Go see her.
During treatment, were you treated like a number or a human with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
I was so grateful to find Dr. Dondik's office after an arduous search to find someone who took our insurance. I loved that the office was small and efficient, and most of the time extremely warm and friendly. Dr. Dondik herself couldn't have been kinder or more patient.
Describe the protocols Yelena Dondik used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
Dr. Dondik prescribed Clomid to start out. When she noticed a thinner uterine lining, she prescribed estrogen suppositories. We used our own genetic material.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The clinic is clean, conveniently located (with a nice view, which is a bonus), and efficiently run. I loved how small it was, because it made it easy to deal with, and they were very understanding when travel delays made me quite late one day.
Describe the costs associated with your care under Yelena Dondik at NYU Langone Reproductive Specialists of New York.
Our insurance covered everything but an $85 trigger shot.
NPS
10
Doctor
Yelena Dondik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, Successful
NPS
10
NPS
10
Age 25 - 26
3 IUI
1 IVF
16 Egg Freezing
Endometriosis
Income $200K - $499K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Fritz was personal , he treated my husband and I like normal people...was extremely honest...was always available to discuss concerns or questions we had. We were not treated like a number...made us feel comfortable and ready for every step of the way. He kept us informed
[NYU Langone Reproductive Specialists of New York] had extremely flexible hours. I was able to come in before I went to work. The wait time was minimal. The waiting room was comfortable. Having two locations was also nice...nursing staff was very welcoming and compassionate
How was your experience with Rani Fritz at NYU Langone Reproductive Specialists of New York?
Dr. Fritz was extremely honest with my husband and I. Throughout this process, Dr. Fritz was always available to discuss concerns or questions we had. We were not treated like a number to him. Dr. Fritz made us feel comfortable and ready for every step of the way. He kept us informed and ready for us when we had questions/ concerns.
During treatment, were you treated like a number or a human with Rani Fritz at NYU Langone Reproductive Specialists of New York?
Dr. Fritz was personal , he treated my husband and I like normal people. He did not treat us like we were just a number. He really navigated us through the right path based on our experience and history.
Describe your experience with the nursing staff at NYU Langone Reproductive Specialists of New York.
The nursing staff was very welcoming and compassionate. They were always kind and made my husband and I feel cared for. If I had questioned, the nursing staff never hesitated to assist.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The clinic had extremely flexible hours. I was able to come in before I went to work. The wait time was minimal. The waiting room was comfortable. Having two locations was also nice. I was able to go to Brooklyn and Long Island for my appointments.
NPS
10
Doctor
Rani Fritz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Consult
NPS
1
NPS
0
Age 38
Recurrent Pregnancy Loss
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
He [Dr. Rani Fritz] never had any idea where we were in the course of treatment, barely answered questions, seemed remarkably ignorant of any questions or concerns around RPL, and was really just intent on steering us toward IVF...ou can expect to be pushed aggressively toward IVF with only an absurdly rushed explanation. Feels like buying a used car...There's a reason his calendar was wide open.
The [NYU Langone Reproductive Specialists of New York] scheduling process is pretty absurd. You must call, leave a message with a (non medical) attendant, and then wait around for a call back. If you miss the call back, the process begins all over again. I was also not given proper instructions for a drug that was administered...This is definitely an IVF mill. You can expect to be pushed aggressively toward IVF with only an absurdly rushed explanation. Feels like buying a used car.
How was your experience with Rani Fritz at NYU Langone Reproductive Specialists of New York?
He never had any idea where we were in the course of treatment, barely answered questions, seemed remarkably ignorant of any questions or concerns around RPL, and was really just intent on steering us toward IVF.
What's one piece of advice would you give a prospective patient of Rani Fritz at NYU Langone Reproductive Specialists of New York?
Definitely not the right choice for RPL. There's a reason his calendar was wide open.
During treatment, were you treated like a number or a human with Rani Fritz at NYU Langone Reproductive Specialists of New York?
This is definitely an IVF mill. You can expect to be pushed aggressively toward IVF with only an absurdly rushed explanation. Feels like buying a used car.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Beyond this experience, I have no insights. The scheduling process is pretty absurd. You must call, leave a message with a (non medical) attendant, and then wait around for a call back. If you miss the call back, the process begins all over again. I was also not given proper instructions for a drug that was administered.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
  • Failed to convey critical information
  • Failed to consider drug intolerance
NPS
1
Doctor
Rani Fritz
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Compassion
2 of 5
Explained risks
1 of 5
Adaptability
3 of 5
NPS
0
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
2 of 5
Scheduling
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
9
Age 40 - 42
3 IUI
2 IVF
Unexplained
European
Income $100K - $199K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Dondik is very approachable and always made me feel comfortable and cared for. Most importantly, she is a very capable doctor who is willing to consider outside opinions and research in order to achieve the goal of successful pregnancy. Following two failed transfers with tested embryos, I expressed to Dr. Dondik that I wanted to pursue reproductive immunology. She was completely open to this and referred me to an outstanding specialist who was able to more effectively diagnose our "unexplained infertility" and provided us with a protocol that made our third embryo transfer successful....
Elena and the rest of the nursing staff at the clinic [NYU Langone Reproductive Specialists of New York] are simply amazing. She is a great communicator, kind and very organized, open to questions and very patient, and also warm and personable...NYU Langone has a pretty strict single-embryo transfer policy...The staff needs more support from NYU, in my opinion. They are overworked and understaffed...
How was your experience with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Dr. Dondik is very approachable and always made me feel comfortable and cared for. Most importantly, she is a very capable doctor who is willing to consider outside opinions and research in order to achieve the goal of successful pregnancy. Following two failed transfers with tested embryos, I expressed to Dr. Dondik that I wanted to pursue reproductive immunology. She was completely open to this and referred me to an outstanding specialist who was able to more effectively diagnose our "unexplained infertility" and provided us with a protocol that made our third embryo transfer successful. We are so grateful that Dr. Dondik was supportive of us taking this detour in our journey - she was willing to do anything to help us achieve a positive result, and willing to work with other doctors to make that happen.
What's one piece of advice would you give a prospective patient of Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Don't be afraid to do your own research and bring your questions and ideas to Dr. Dondik. Part of what makes her a great doctor is that she knows she doesn't know everything - the science in this field is constantly changing! - and she is open to outside ideas and opinions.
During treatment, were you treated like a number or a human with Yelena Dondik at NYU Langone Reproductive Specialists of New York?
Dr. Dondik is a kind and personable doctor. I felt that she was personally invested in our fertility journey, and really cared. She listened to my questions and concerns and took them seriously. Most importantly, when I brought outside suggestions to our consultations, she was open and receptive and provided me with additional referrals that allowed us to finally achieve our pregnancy goal.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elena Longoria)
Elena and the rest of the nursing staff at the clinic are simply amazing. She is a great communicator, kind and very organized, open to questions and very patient, and also warm and personable. I really could not have gotten through this long process without Elena's kindness and caring. When I interacted with other nurses, for examples when I had to go to the other clinic to have my FET, I always found them to be kind and caring.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Strengths are that the medical and nursing staff are excellent. They are very organized but still keep the treatment personal - you do not feel like just a number. Weaknesses are the same as most other medical settings. The staff needs more support from NYU, in my opinion. They are overworked and understaffed. NYU closed 2 of their 4 offices at the start of the pandemic, which I think placed a greater demand on the remaining 2 offices. This did not affect the quality of care I received, but I would like to see better conditions for such excellent medical staff.
Describe the costs associated with your care under Yelena Dondik at NYU Langone Reproductive Specialists of New York.
Fortunately the majority of my treatment was covered by insurance, so I am not sure of specific costs.
Describe Yelena Dondik's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
NYU Langone has a pretty strict single-embryo transfer policy. Since our embryos were genetically tested, they never considered transferring more than one embryo.
NPS
10
Doctor
Yelena Dondik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
9
Clinic
NYU Langone Reproductive Specialists of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5

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